iiNet outages and service status in Midway Point, Tasmania
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Midway Point, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Midway Point, Tasmania
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Midway Point, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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iiNet Issues Reports Near Midway Point, Tasmania
Latest outage, problems and issue reports in Midway Point and nearby locations:
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Alex Johnston (@swegen31) reported from Hobart, Tasmania@iiNet I’ve been trying to get through to pay my bill. Can you please help.
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Dr Paris BA 🏠🙀 (@parisba) reported from Hobart, TasmaniaAnyone else in Hobart on an iiNet ISP whose net is regularly just not working..
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Countess 🍸 (@CountessAu) reported from Hobart, Tasmania@Internode @iiNet, she will be refunded $149 in 2-5 business days, so likely not til next week, she has to borrow money for the interim to feed her baby & herself. Not good enough. Will still be lodging a complaint re your initial theft, your treatment of her & wait time of her refund.
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Nicola chapper (@NChapper) reported from Midway Point, Tasmania@iiNet hi I’m still having issues with slow internet about 8.30 at night my son now uses his mobile data off his phone for his gaming it’s quicker than the nbn100 I’m paying for if I want to cancel how long do I need to inform you and do I have to pay a cancel fee regards Nicola
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Goon (@GameWritersNetw) reported@iiNet your phone system is useless. It’s a bunch of automated **** and I cannot get to a human support agent. How ******** can I get in touch with you to resolve an issue?
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Books (@Books4566) reportedAs usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.
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Paul Paino (@PainoPaul) reported@iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??
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Viscount TJ (@spanner77) reported@iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed
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animal chin (@Jacobage) reported@iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX
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Greg Bell (@gReb3l) reportedHi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.
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Toast (@VelZeNZ) reported@iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…
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nbn® Australia (@NBN_Australia) reported@Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2
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Rory Bunk (@RoryBunk) reported@iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues
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Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reportedHey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support