iiNet Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Jordan Springs, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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E-mail (13%)
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Wi-fi (11%)
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Total Blackout (8%)
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Phone (5%)
Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Jordan Springs, State of New South Wales
Latest outage, problems and issue reports in Jordan Springs and nearby locations:
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Ryan Penning™ @😌
(@Avo_Spread) reported
from
Sydney, State of New South Wales
@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
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Rebecca McElroy
(@re_mcelroy) reported
from
Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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Urban Reverie
(@urban_reverie) reported
from
Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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Adam Goldstien
(@AdamGoldstien) reported
from
Sydney, State of New South Wales
@iowenjones @iiNet Wow. That shit
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😷 The Drop Bear
(@dropbear2_0) reported
from
Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.
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Kelly Van Nelson
(@kellyvannelson) reported
from
Sydney, State of New South Wales
@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Kettle 📖🎙🤗
(@melkettle) reported
Anyone else having @iiNet issues? In 4551 - has been on and off for a few days, nothing showing up on the website... Luckily I have a lot of data on my phone so can tether, but it's not ideal when running online masterclasses #frustrating
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David
(@DavidGrayden83) reported
@iiNet absolute disgrace. I will never recommend you.
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ItsJustAlexAU
(@ItsJustAlexAU) reported
@iiNet my internet service has been disconnected, but the bill has been paid..can someone help get it back up?
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Tamsin Yeld 🏳️🌈🎶♿
(@yeld_tamsin) reported
Despite partner's pleas & @iiNet's assurance otherwise, they disconnected landline after 1 day! Now can't call either provider to see if/when phone will be reconnected. this shd have been seamless. Isolated enough by my condition, I am left powerless. Help. Please! @acccgovau
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The Shipping Lawyer
(@lawyer_shipping) reported
@iiNet Except every single person who calls me is saying something different. Maybe have a senior person look at everything and get in touch about what the actual answer is? Instead of ruining my weekend with rude and condescending staff telling me I'm wrong?
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Michele Fay Dobb
(@MicheleDobb) reported
from
Westfield, State of Western Australia
@iiNet Look I just received another one 5 minutes ago after one earlier today to which I responded.m, and was told emphatically I wouldn’t receive anymore. #Do you actually believe you can help me?
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Tom Massarella
(@tom1962) reported
@iinet Internet keep dropping out at 2526? Seems to be a problem in our area. When will it get fixed?
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Asher Wolfson
(@w0lfling) reported
@NBN_Australia @viraljetani @iiNet And if it says "An unplanned outage is affecting the network"? Then what? I'm North Ryde, 12 hours without NBN, losing productive work time here. Might need to find an alternative just so that I can earn a living.
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Jo Warrener
(@thebigjobowski) reported
Hey @iiNet we’re moving to a new house TODAY. We booked the internet connection for TODAY literally weeks ago. WEEKS AGO. and we just got a notification that you can’t come until Friday. 4 days from now?? We booked WEEKS ago. We’re ready to cancel honestly
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Daniel Casey (he/him/his)
(@DanielCasey_CBR) reported
@NBN_Australia @goodtel My existing services with @iiNet are being cut because they are turning off the VDSL network.