iiNet

iiNet Outage Report in Pottsville, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Pottsville, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Pottsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Pottsville, Tweed, State of New South Wales 09/17/2024 11:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports Near Pottsville, State of New South Wales

Latest outage, problems and issue reports in Pottsville and nearby locations:

  • RobbieSthGoldy 💧Robbie from SthGoldy (@RobbieSthGoldy) reported from South Golden Beach, State of New South Wales

    @LesStonehouse Go with iiNet so at least when it stops ... and it will you will get good customer service

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeCarlton01 Mike Carlton (@MikeCarlton01) reported

    @iiNet Email has been out now for at least 36 hours. You’re doing a **** job of fixing it, and your communication with your customers is non-existent.

  • JR_Smtith JR-Smith (@JR_Smtith) reported

    @iiNet what do you mean by some?? your service is down for now 29 hours. that's not good enough. you guys are on vacation enjoy your days on the beach. Rubbish Service time to move on.

  • Navlakas Nick Pappas (@Navlakas) reported

    @PhillipAdams_1 Appalling service from @iiNet at such a critical time.

  • vicinperth vicinperth (@vicinperth) reported

    @iiNet You need to update the status of your repair effort. It's coming up to 2 days and still not fixed. Your customer service rating is plummeting

  • DavidBaker33 David Baker (@DavidBaker33) reported

    @iiNet If it takes you this long to recover from "extreme weather" I really worry what the situation would be if you faced major infrastructure damage from a fire, earthquake, etc. Surely your backup data center on the east coast should have kicked in within a few minutes?

  • KAMurphy1952 Born to Dance (@KAMurphy1952) reported

    @faypirotta @iiNet Netspace, iiNet - down. Their website page is down as well. They’re blaming extreme weather in WA.

  • RosalieBent Rosalie Bent (@RosalieBent) reported

    @iiNet How about a SMS to all customers letting them know? Of course, that should have been 30 hours ago. The fact you haven't fixed it long ago makes us wonder if you CAN fix it at all. Remember, absolutely EVERYTHING you provide no longer works, not even your stupid website.

  • dccharron Denis Charron (@dccharron) reported

    The @iiNet website is UP but mail server is still DOWN.

  • ralphytown Amanda Ralph (@ralphytown) reported

    @iiNet Please explain why you are reliant on a single geographic location with seemingly no BCP or other back up? 3 days now. No ETA on service restoration and no communication #iinet #iinetisdown

  • lmfitz leanne fitzpatrick (@lmfitz) reported

    @iiNet rely on @iiNet so much but even @melbourneit were never down for this long :(