iiNet Outage Report in Burnside, Augusta-Margaret River Shire, State of Western Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Burnside, State of Western Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burnside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (78%)
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E-mail (8%)
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Wi-fi (6%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
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iiNet Issues Reports Near Burnside, State of Western Australia
Latest outage, problems and issue reports in Burnside and nearby locations:
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jd_sullivan
(@jd_sullivan) reported
from
Burnside, State of Western Australia
@iiNet what’s happening with your service at Prevelly ..it’s down
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jd_sullivan
(@jd_sullivan) reported
from
Burnside, State of Western Australia
@iiNet Still a problem.. my email coming through but not my forwarded to iinet emails .. what’s happening? Where do they go?
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Nancye Burkevics
(@Kevintrev) reported
@iiNet since Friday speed has slowed to snail pace. Timed out before I could download speed test. Help!
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Dave The Happy Singer
(@HappySinger) reported
Today I switched to @aussie_bb after 11 years with @iinet, because ii doesn't work well with Google Wifi. What a stellar experience. Easy UX, all set up within a couple of hours. Had to make a call to stop them blocking my ports but they handled it really well.
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David Smith
(@dsmith24perth) reported
@iiNet Just a point. Years ago I had a problem which related to drop outs and was told iinet had to persuade Telstra to sort it out. Now it’s the same with NBN. This system seems to be broken and the customer loses out every time.
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David Smith
(@dsmith24perth) reported
Hey @iiNet I have had a massive problem with my NBN dropping out and slow speeds and you keep refusing to sort it out. Again today you say NBN can’t see a problem despite your own technicians saying they had seen there was a problem. Why are you not getting this sorted?
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet Just fix it
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Mark Dodd
(@MarkBrooksDodd) reported
@nicktrav @iiNet @TPG_Telecom Yeah, I assume emails are possible to restore but their IT support didn't know how to do it. This is honestly the problem of mergers and aggressive cost controlling - it produced scenarios where no-one at the customer-facing level can actually solve non-routine problems.
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Mark Bennett
(@mrb285) reported
@iiNet this morning, you have cancelled my service, without my authorisation, issued me a credit note for $85, and now, are asking for me to pay to reinstate my cancelled service! If it wasn't so critical due to WFH, it would almost be funny. You've got an hour to call me back!😡
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Dave The Happy Singer
(@HappySinger) reported
@laurenmartyn @Aussie_BB @iiNet To be fair to ii, if it's a technical fault with the line, they might not be able to do much other than escalate it to the NBN. But: Aussie's signup and service so far have been stellar if you do decide to move.
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Colin Jacobs
(@coljac) reported
@AlisterAir @iiNet Yep 16 grand in Brunswick East. They've turned off the ability to get a quote for doing all the neighbours at the same time. It's ludicrous. If the HFC is unstable I'll actually look at using 5G for crucial stuff. Exactly as Telstra foresaw 10 years ago during the NBN wars.
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David Smith
(@dsmith24perth) reported
Hey @NBN_Australia I have had a drop out and low speed problem through @iiNet going on months yet you have refused to get a technician to visit the node to try and sort it out. What does it take to get you to help?