iiNet outages and service status in Albion Park Rail, New South Wales

Problems in the last 24 hours in Albion Park Rail, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Albion Park Rail, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 2 minutes ago

  I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

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  Lee Davis-Thalbourne (@passerkirbius) reported 3 minutes ago

  Hi @iiNet, we just lost DSL connection at our St Kilda (3182) home about 10m ago, and your support line queue has blown out to an hour. Is there an outage we should be aware of?

• 
  England's Bali (@thestategovt) reported 4 minutes ago

  hey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines

• 
  zDarkrai (@Simplismm) reported 5 minutes ago

  @iiNet @Xyenia3 hey can you fix my internet lol its been acting up

• 
  Greg Bell (@gReb3l) reported 7 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Books (@Books4566) reported 10 minutes ago

  @iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.

• 
  Luke Plunkett (@LukePlunkett) reported 10 minutes ago

  @iiNet seems to be an outage in north canberra after the storm...

• 
  cyph (@imcyph) reported 11 minutes ago

  @iiNet **** you let me switch isps i hate you so much

• 
  Baris Bektas (@Chapuller_Baris) reported 13 minutes ago

  @iiNet Hi iinet, I haven’t had internet connection since 5 pm. I checked your network status page and only fault seems to be at O’Connor ACT but I am in Aranda. Could the problem be wider than one suburb. If yes is there an eta?

• 
  Graham Lauren (@cloudcitizen) reported 15 minutes ago

  DON’T EVEN GET CLOSE TO @DodoAustralia. It tells me: You're missing out! We noticed you haven’t activated your SIM yet! But it hasn’t ******* sent them. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.