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iiNet

iiNet Outage Report in Albion Park Rail, Shellharbour, New South Wales

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Albion Park Rail, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Albion Park Rail, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 61% Internet (61%)
  • 19% Wi-fi (19%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Renee77652843
    Renee Albert (@Renee77652843) reported

    @iiNet Thanks. I’ve messaged you but I’d be grateful if you could stop wasting all this paper spamming random residences. We’re in a climate emergency!

  • tuo2
    Jordan Wightman (@tuo2) reported

    @iiNet Also, you need a customer accessible method for viewing “infrastructure restoration” as your CSR told me this was not visible as an outage on support pages, but clearly it’s an outage from a customer perspective. I don’t care what your internal system says, my internet is out.

  • tamaraklomp1
    Tamara Klomp (@tamaraklomp1) reported

    @iiNet This happens exactly one week before the bill@is due,every month…..never had these issues with the company I signed up with that was bought out by iiNet ,I have stayed with this company since (roughly 5 yrs) I’m getting fed up

  • Fogazi
    Fogazi (@Fogazi) reported

    @iiNet No it's fine, I see that the outage has been re-opened. BTW maybe tell your customer support reps to hang up the phone when they are leaving a message rather than leaving a 3 minute message slagging the customer...

  • jasonscheltus
    jason scheltus (@jasonscheltus) reported

    @iiNet second time my tech support call has been randomly disconnected today! 2 hours plus on the phone trying to rectify a sales team bungle, very disappointing

  • mabeljessie
    Judy Brown (@mabeljessie) reported

    @iinet Customer Support still can’t retrieve 17 days, of lost emails but can debit my card for $168 for the modem I was supposed to send back. You sent details to the account you closed, I kept ringing you to tell you this.

  • nagorzoth
    Some Pulp (@nagorzoth) reported

    @iiNet are you guys aware of issues still affecting NT? You guys supposedly fixed the issue today and are reporting all clear on service status page but I'm still getting speeds of ~0.5mbps constantly.

  • suzcberl
    Suz Berla (@suzcberl) reported

    @iiNet I upgraded from NBN25 to NBN50 on Thursday...20 minutes later I lost wifi... AFTER 5 hours of phone calls... that i made...NO ONE has fixed it or called me back despite assurances. It is NOT my router...it's the config of iinet. I am still waiting for a fix 4 days later!

  • ozisobe
    🌈Daz Robertson (@ozisobe) reported

    I'm about to lose my mind at @iiNet! THE WORST "CUSTOMER SERVICE" on the planet. what a mickey mouse operation

  • Murdr__
    ᴍᴜʀᴅʀ (@Murdr__) reported

    FIX MY ******* INTERNET @iiNet