FOXTEL Outage Map
The map below depicts the most recent cities in Australia where FOXTEL users have reported problems and outages. If you are experiencing problems with FOXTEL, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
FOXTEL users affected:

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Brisbane, QLD | 33 |
Sydney, NSW | 27 |
Melbourne, VIC | 17 |
Adelaide, SA | 8 |
Perth, WA | 7 |
Townsville, QLD | 3 |
Cairns, QLD | 2 |
Gold Coast, QLD | 1 |
Hobart, TAS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Jarsole (@another_azzhole) reported
@FOXTEL_Help I bought a new Android TV with OS v11 and I have downloaded the Foxtel app v1.6.3 and everytime I try to log in it gives me an error "Oops we have had a little technical problem. Please try logging in again [AF4013]. Help?
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Nigel Wehr (@DrCnfzd) reported
Does anyone know how I can access my #iq1 #foxtel box without reconnecting satellite cables? Im worried that I might damage the cables & screw up my current iq4 box
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Paul Dovas (@pauldovas) reported
@Makbulldog Kayo is a Foxtel service
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Peter Weaver (@cybapete) reported
@Makbulldog yes! i used to be on foxtel via satellite and anytime there was heavy rain my signal would go down it used to happen even if it was clear at my place and the rain was at the footy ground or between here and there
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Lynne Townson (@LynneTownson) reported
@MFWitches I have Foxtel, happy to help.
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Timothy ptv (@ausdodo) reported
@Foxtel so Ref:Foxtel CM2314061. So if a Husband of the main account holder isnt permitted to update current payment details. How do you expect us to pay a bill? Worst service ever!
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Lachie 🇦🇺 (@Tayinho) reported
@beetgordon_ Paramount+ is just a terrible streaming service, up there with Optus Sport. Foxtel and Kayo are just better, despite the commentators.
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Not You (@IWasBornIn1975) reported
@FOXNRL @Foxtel @kayosports After last night that's 100% a send off. But they already got the overcompensation incident because of last week out of their system last night so these will be let go for the rest of the weekend.....
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Heather Harvey (@Lgnomesmum) reported
@ScallywagRay Husband & I, both OAP, updated Centrelink last week after realising we hadn't done that for 15 months.Our small savings are down $5000 than last reporting. No holidays, no restaurants, no movies, don't drink or smoke, got rid of Foxtel in 2020, etc. Sure $250 won't cover 2022.
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Kit Walker (@KitWalker021475) reported
@FOXNRL @Foxtel @kayosports Should've been binned, not as bad as last night but still a dangerous tackle.
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((( Geoff Fleming ))) 💉💉 (@GeoffFleming4) reported
@Foxtel I think it is about time you fixed your system. Paying a fortune to get shows stopping with frozen screen when the weather is inclement. Bad enough commercials run so long but can’t watch anything this way. Satellite sucks. FIX IT PLEASE!!!
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Twiztidct (@twiztidct) reported
@MrTVAus The 5 City ratings is stupid anyway. They just give Adelaide and Perth min for NRL and Max for AFL. Then just bump up the Melb AFL figures. I always wonder how accurate they are. The only true figures would be Foxtel and Kayo if they do give the correct figures.
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Films and Filming Magazine (@FilmsandFilming) reported
@FOXTEL_Help Thanks you thou you certainly do not make it easy on your customers, I will never use Foxtel again.
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Swifts stan Matt (@northcoasteels) reported
Just remembered a little thing called Foxtel Go. That’s a send off. Not the worst of the worst, but still easily a send off, and 3-4 weeks.
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Ben Leach (@bleachyy) reported
@Foxtel can you please fix your nfl draft delay. Getting picks on Twitter before it is showed on tv. Stop showing ads no one cares about