FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (59%)
• Internet (20%)
• Total Blackout (11%)
• Wi-fi (6%)
• E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Perth, Central Coast, Brisbane, Arumpo, Strathfield, and Wollongong.

City	Problem Type	Report Time
Melbourne	Total Blackout	1 day ago
Sydney	TV	2 days ago
Perth	Internet	2 days ago
Melbourne	Wi-fi	6 days ago
Sydney	Internet	11 days ago
Central Coast	Wi-fi	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@amea05) reported 7 minutes ago

  @Foxtel wtf is going on... Ads in the middle of the Hawks GCS game and now no vision?

• 
  Richard (@RichardBlackgum) reported 8 minutes ago

  @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

• 
  Mike Oxbig (@Manbearpigzebra) reported 13 minutes ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  Daniel james Vogel (@djv0073) reported 13 minutes ago

  Don't pay for any applications or subscriptions. Cancel netflix foxtel etc all streaming platforms we own the phone companies. Delete bank account & open a new one. Information will be readily available at the touch of a finger. You can i read any encyclopaedia or text book Free.

• 
  Flinders Ranger (@FlindersRanger) reported 13 minutes ago

  thank goodness for @Foxtel and online services, because watching a local commercial TV “news” service (@9NewsAdel) that carries a football story as lead in the middle of a fuel crisis, is just not an option any more

• 
  Tim Smith (@tim_smith1981) reported 17 minutes ago

  Worst on ground today goes to @FOXFOOTY. Very piss poor effort especially given the recent price increase by @Foxtel #afldonspies

• 
  S B (@Conigman) reported 17 minutes ago

  @footyindustryAU Can i ask a stupid question? Why did Dazn need to buy Foxtel? Why couldnt they just save there cash and bid for the rights of the NRL, AFL when it comes up etc? I mean Foxtel (Fox Sports) are worth nothing without the rights in the first place?

• 
  Makh Dogs (@Makh2002) reported 20 minutes ago

  Did Foxtel just **** itself?

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 24 minutes ago

  Same here! WTF! @Foxtel

• 
  Span (@leespanos) reported 25 minutes ago

  @centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish

• 
  AKoz9 (@Koz9A) reported 30 minutes ago

  @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 32 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  side quest king (@babydoll25pc) reported 32 minutes ago

  @hudsonwphotos Nooo, not Foxtel - wtf! brb checking out how much im going to have to pay

• 
  Leon (@LeonOnTheRadio) reported 36 minutes ago

  @MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.

• 
  Daran Murphy (@winrgrin06) reported 38 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  𝖓𝖆𝖙𝖆𝖑𝖎𝖊 𝖏𝖆𝖊 (@njaex) reported 39 minutes ago

  @buttholefactory wake up, watch cheez TV, simpsons, neighbours at night whilst eating dinner, VHS movies, gaming consoles, my gameboy. we had foxtel too so i was sat my *** ******** down on my couch after school with 2 minute noodles watching kim impossible 😭

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 45 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  James Milton (@jformaldehydem) reported 49 minutes ago

  @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

• 
  Joe Friday (@sunbakingwombat) reported 49 minutes ago

  @hashjenni Foxtel is garbage now, they keep replaying the same crappy movies in a loop.

• 
  Mustard (@Curiosooo123) reported 51 minutes ago

  @cmkusher @NRL @kayosports Foxtel has some good deals now, I am going to flick it and go with them, the recent updated app brought in a whole new realm of issues for me. Enough is enough.

• 
  2 Passionate Blue Baggers (@2_Blue_Baggers) reported 53 minutes ago

  @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

• 
  Morsey (@WCE92940618) reported 53 minutes ago

  Let’s be honest @7afl coverage is so much better than @FOXFOOTY this year All they need now is a couple Saturday games and i would cancel @Foxtel

• 
  catherine (@CathP82) reported 56 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported 56 minutes ago

  @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

• 
  Darren Cope (@LandscopeInfo) reported 57 minutes ago

  @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****

• 
  Mike Oxbig (@Manbearpigzebra) reported 59 minutes ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

• 
  Bryan S (@BryanS81) reported 59 minutes ago

  @Foxtel fix ur sound on the footy!!!

• 
  odd ✮⋆˙。・゜・ (@pusherll) reported 1 hour ago

  also this was produced by the biggest australian television network yet it was no where to be found on streaming?? how does that work foxtel 🤨

• 
  Biscuitman (@biscuitman007) reported 1 hour ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  wb1234 (@wallybechara) reported 1 hour ago

  @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him