FOXTEL service status: outage reports and connection issues
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Full Outage Map
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (48%)
- Internet (31%)
- Total Blackout (10%)
- Wi-fi (6%)
- E-mail (3%)
- Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Wollongong, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
TV | 1 day ago |
|
Wollongong
|
TV | 10 days ago |
|
Brisbane
|
Internet | 14 days ago |
|
Brisbane
|
TV | 14 days ago |
|
Melbourne
|
TV | 14 days ago |
|
Arumpo
|
Internet | 16 days ago |
Full Outage Map
Community Discussion
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FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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JasonF. (@AnInterObserver) reported@kayosports_help moved from Foxtel to Kayo. Mistake. Rarely had an issue with Foxtel, more dropouts and circle of death with Kayo in one month vs 25 years with Foxtel. Running NBN500. If there’s some simple fix let me know. Otherwise, I’ll bank a refund and return to Foxtel.
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Craig davos (@davos_craig) reportedWhats everyones issue with kayo ? My foxtel doesn't miss a beat 👍#AFLpowerdons
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Adrian Sal (@adriansal80) reported@2_Blue_Baggers @SC___Scout I've had Foxtel since day one, in fact I remember getting galaxy when it first came to Australia. Have never used Kayo and would never use Kayo.
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James Bing (@BingIsBackBaby) reported@MrTobyCook @Foxtel @FOXTEL_Help The only traction was to say I wish to cancel...they transferred me to their Australian loyalty and retention team who replaced their set top box and gave them a $480 credit over 12 months... I recommend others doing it. They have no technicians or on short support now sadly.
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David Horrocks (@DavidHorrocks1) reported@Foxtel I sent an email to Foxtel and tried to make a follow up phone call. But the live chat cut out. My wife passed away on Friday and I have no interest in television so I want to cancel my account.
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Dariyen Jones (@DetroitLemons99) reported@FootyonNine So maybe Foxtel is correct and kayo and the like is a world leading service but the actual failure is our own countries ability to provide an internet service that has the ability to allow the public to best use it
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Darren Beale (@DarrenBeale2) reported@matt__nicholls Pretty sure @Foxtel rely on many subscribers just being to lazy or not being bothered to go through process and of cancelling What other reason wouod there be for a Foxtel customer not being able to simply cancel on line ?
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ash 🦕 (@lovronolastname) reported@tresantes omg this reminds me of how for like 2 years my dad would pay for foxtel specifically when game of thrones was airing and then cancel it until eventually he gave up and started pirating it 😭
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TimeCertainClock (@TimeCertainRace) reported@matt__nicholls Yeah sucks. Think foxtel/kayo should focus on getting more sport leave the movies/tv to the streaming sites. Cos fta cant to do sports well. And having sport split over multiple site sucks. Would be so bad if all tennis was on one all motorsport on another but when sports are over 2 or 3 it sucks.
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Ashley Warren (@Peanut87Butter) reported@Foxtel shitting the bed with the #Anzacday Bombers vs Collingwood game with no game sound. And people pay for this ****. Disgraceful
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Jake McCormack (@jakeemccormack) reported@kayosports @Foxtel tv director has to lose his job after this performance. This might be the worst major sporting event coverage I’ve ever seen #AFLDonsPies
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Fellidd Paddmaye (@AlanBailey2) reported@Foxtel can someone explain to me why I can stream ANY movie on ANY streaming service no issues. I can play MMO's at 60fps, no issues. But, I cannot watch a simple game of NRL without you guys killing my viewing pleasure with 2 minutes of game time, and 5 minutes of buffering?
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my3epaulets (@my3epaulets) reportedDamn kinda need The Twelve season 4.. @Foxtel pls
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Mr Clown (@clownfeatures69) reported@Foxtel day off 3 games of NBA and you pick the worst game to show.
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Dariyen Jones (@DetroitLemons99) reported@FootyonNine So maybe Foxtel is correct and kayo and the like is a world leading service but the actual failure is our own countries ability to provide an internet service that has the ability to allow the public to best use it
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Gary Stainton (@staintong) reported@matt__nicholls Perhaps DAZN's strategy is just to run out the existing contracts while DAZN pockets the subscription and advertising revenue, then eventually shut Kayo/ Foxtel down.
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twittaninja (@nathan_s4) reported@FOXTEL_Help hello there seems to be some issues with the paramount + app when trying to begin an episode of Ghosts (US version) it gets stuck after the preview has finished and as well if you skip the previews, not sure if it occurs with other show or not, please 🙏
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Jack_Napier (@JackNapier84) reported@deank88 2000 era WCW is so bad its still good but man do i miss starting from BATB 96 and watching all the nitros and PPV up until starcade 99 like when i had wwe network or when foxtel had the rights to the library
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Uncanny Ryan (@RyanSimmonds23) reported@7AFL Whats up with the signal? Its stuttering but all fine on foxtel
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jaimee ⁸ ¹ ⭑ (@E8M1AJ) reportedi did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!
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Miles (@Michael1953_202) reported@Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .
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Dale in Perth 🔴⚪⚫ (@DaleTho45919445) reported@kayosports / @Foxtel why can’t we hear the crowd with your commentary? It sounds like you’re not even there!! Absolutely terrible!! It’s ANZAC Day and we’re stuck with inferior products
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Mel (@its_me_mel_xx) reportedI'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬
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MRK (@StickStick07) reported@mitchellnash92 Will cancel my foxtel subscription because I will have no joy in watching the midweek shows this year.
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NotoriousCYP (@NotoriousCYP) reportedSo what channel am I supposed to watch New Zealand vs South Africa on? Wtf am I paying for? @FoxCricket @Foxtel @FOXTEL_Help #cricketlikeneverbefore
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King Pauly (@SirSonicPauly) reportedI don't understand how company's like telsta, foxtel etc Keep increasing prices but you get no extra value or better service or anything. Bills keep going up and the government just wants to tax us more and does nothing about it.
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Tom Baker (@Duckimusprime) reported@THECROWS_SHED @jarrodwalsh You drag up a club vs club **** in a post that criticising Foxtel?
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jakey (@Maxtedjak3y) reportedFoxtel to losing sound and screen going black, switch it too 7 and screen goes black and no scoreboard. Get you’re **** together
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𝕵.𝕭𝖆𝖐𝖊𝖗 (@PremiumPies) reported@Michael94858047 Foxtel laughing at anyone willing to pay that for their service
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Mei-Ling Day (@Meilingday) reported@JFalleiro Jeepers. I try to cancel my foxtel and I have the retention department sending me emails, and them giving me deals I don’t want over the phone! I can’t escape them! I feel sad hearing all this. I genuinely do.