1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 50% TV (50%)
  • 30% Internet (30%)
  • 10% Wi-fi (10%)
  • 7% Total Blackout (7%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Perth, Brisbane, Arumpo, Cornwallis, and Central Coast.

CityProblem TypeReport Time
Sydney Internet 6 days ago
Melbourne Total Blackout 7 days ago
Sydney Internet 8 days ago
Perth TV 12 days ago
Melbourne TV 14 days ago
Sydney TV 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • banditkayfabe
    bndt (@banditkayfabe) reported

    @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

  • StassyGee
    Esgee (@StassyGee) reported

    @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

  • cookivirus
    Joc (@cookivirus) reported

    @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

  • jformaldehydem
    James Milton (@jformaldehydem) reported

    @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

  • pauliewalnut
    Charlie Sheehan (@pauliewalnut) reported

    @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

  • cDebIn2050
    Deb (@cDebIn2050) reported

    @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

  • wade396
    Tanya (@wade396) reported

    @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

  • Reggiejets
    Rhino79 (@Reggiejets) reported

    @SteveMolk @WSWanderingEels Take the lot Stan/Ch9. Lifelong Foxtel subscriber, I’ll cancel subscription for Stan sports Rugby League & EPL

  • Manlyles
    Les Slee (@Manlyles) reported

    Is there a worse company to deal with than @ Foxtel absolutely **** service

  • benno_76
    Ben (@benno_76) reported

    @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

  • mcnamara_team
    The Steps (@mcnamara_team) reported

    @clarke3110 @bondiroosters Yep, Kayo is just the revamped Foxtel rip off. The AFL and NRL have let down the supporters, won’t be long until the attendance to games drops because the general lack of interest is.

  • RenInOz
    Renee Pope-Munro (@RenInOz) reported

    @Chris1qjt @ItWasATea I just looked up to see if it will be on Hayu here in Aus, and it's currently saying no, only on E network via Foxtel and their VOD services. So streaming on some dodgy site it is, I guess lol

  • trobb158
    T158 (@trobb158) reported

    @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

  • ___Geo__
    Nat Geo (@___Geo__) reported

    @kayosports how do you expect people who live in remote Australia to be able to watch any live sports? These restrictions are absolutely ridiculous and anti consumer. The only way I can watch anything that Kayo has access to is by paying full price to a Foxtel service box?????

  • H_the_Strange
    H_the_Strange (@H_the_Strange) reported

    @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

  • KarenWa13145181
    Karen Walker (@KarenWa13145181) reported

    Andrew Bolt shut up I loved your show but now now I won't am cancelling my Foxtel if you are so smart what is your solution for these þerrorist I'm disappointed

  • beetwoot
    Rachel (@beetwoot) reported

    @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

  • Mehyouthink
    Scott Patten (@Mehyouthink) reported

    @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

  • Froggy2970
    Nick S (@Froggy2970) reported

    @FOXNRL Tallis would be the main reason I cancel my Foxtel. Can’t watch 360 because of that Neanderthal.

  • bermaguifishing
    albert ross (@bermaguifishing) reported

    @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

  • realglenappleby
    Glen Appleby (@realglenappleby) reported

    @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

  • KYEZZACHEIFZ
    kylie bowers (@KYEZZACHEIFZ) reported

    @Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

  • kanethesaint
    K•A•N•E (@kanethesaint) reported

    @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

  • DrG2020V
    Dr G (@DrG2020V) reported

    @GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.

  • wallybechara
    wb1234 (@wallybechara) reported

    @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

  • pauljc26
    Paul Corlson (@pauljc26) reported

    Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

  • hinterland33
    Leigh (@hinterland33) reported

    @sportandracing @AussieNinerGuy @footyindustryAU Um Yes AFL broadcast agreement with the Seven Network & Foxtel includes built-in annual indexation Compound Growth: The contract features an in-built indexation rate, which represents a compound annual growth rate of about 3.6% for the rights fees over the life of the agreement