FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (49%)
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Internet (23%)
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Total Blackout (18%)
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Wi-fi (6%)
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Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Melbourne, Perth, Kiama, Sydney, Adelaide, Scarness, Bundaberg, Canberra and Kalgoorlie.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Perth |
TV | |
| Kiama |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@chrismelb1979) reported
@captain_stavros @FOXTEL_Help Having the same problem with most of my HD channels. Also on cable
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
@Kop_this @freodockers @rupertmurdoch Hmmm, this I did not know. I haven't gone down this path since I lived in Melbourne and Foxtel was the only way to see Freo games. Kayo is $5 a month for Telstra customers.
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Rob 🅰️ 🇦🇺🇮🇹
(@pwh35491) reported
@FOXTEL_Help Hey there, we are getting a black screen when we hit the Netflix button on the remote. It subsequently doesn’t launch. Any known issue or remedy? Thx
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Lee pace
(@Leepace02227709) reported
@Foxtel Why would I pay that much? Really poor value for money.
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Nick Cahill
(@nickcahill9) reported
@FOXTEL_Help any chance you can help my get my box working properly? Won’t change channel and keeps freezing? Other box is working fine and the remote has been paired. Also tried rebooting it?
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Chris Miles
(@whips_r_crackin) reported
@Foxtel Except for when you lose EPL, Super Rugby, NFL Redzone and still increase subscription costs to your customers and never pass on cheaper sign-on deals to existing customers. It is a false statement, especially, “It’s never been easier...”, please!!!!!
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Ford8
(@P1ford8) reported
@Fox_Motorsport @Foxtel where is the Indy car on 506 *******
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Dave Jordan
(@thegreatgenius) reported
So after my Foxtel had been playing up they’ve finally decided to change me from cable onto satellite.... Cable was never compatible with the time machine but satellite signal is like it was designed just for me lol
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Marty McKowen 🇦🇺🏴🇮🇪
(@MartinMckowen) reported
@FOXTEL_Help Given that the service was out for a period of time does this mean that our invoices will reflect this? Maybe one month without charge given the inconvenience?
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Jane French
(@gohawks03) reported
@FOXTEL_Help hi team. I’ve been trying to work through issues on your chat function and it keeps dropping out. I got all the way to sending a pic of cables then nothing. I’ve had issues with my box for over a week now and not getting help. Last message was issue was resolved?
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Todd Fuller
(@AussieTodd) reported
@FOXTEL_Help I keep getting error code PE6003 please help me as I cant watch Foxtel go
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Nathan Malthouse
(@tootsirootsie) reported
@Foxtel Foxtel is a piece of ****. Worst customer service ever, a rip off and burns long time customers.
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sharper-still-sewer-rat-home
(@sharperstill) reported
@chaser And cancel your Foxtel subscription while you’re at it
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Momo 🇦🇺 #IStandWithDan
(@MKhyentse) reported
@Foxtel No way would I ever support a Murdoch business.
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Michelle Lacombe
(@LacombeMichelle) reported
@mehdirhasan @QueenbeeAxs It’s his shtick. He’s obviously getting attention for his bullshit. I’ve cancelled my FOXTEL subscription. I refuse to keep paying this *******.
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Dangerously Talented
(@Dangerouslytal) reported
@Foxtel Save money by never subscribing to Foxtel
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James
(@roosterjamez) reported
Is it just me or are the Foxtel commentators just not watching the game? Half the **** that is going on just isn't being explained lmao
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Ford8
(@P1ford8) reported
@Foxtel Where ******** is Indy car
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Chris Miles
(@whips_r_crackin) reported
@Foxtel Except for when you lose EPL, Super Rugby and still increase subscription costs to your customers and never pass on cheaper sign-on deals to existing customers. I’d argue this is a false statement. Especially, “It’s never been easier...”, please!!!!!
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Linley Jane ☠️
(@Lone_Deranger_) reported
@Foxtel Why is there an outage in Reservoir in Melbourne and when will it be back on? It has been out all day
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emma ✨
(@emmaalangdonn) reported
Telstra are still charging us for FOXTEL. FOXTELLLLLL... yeah. Wtf
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Jono Beikoff
(@JonoBeikoff) reported
@The_Mint_Man @Foxtel power outage at barber, coverage starts in a couple mins
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brendan sheppard
(@b5h3p) reported
@kayosports_help @kayosports_help appreciate the quick reply, just seems to be a never ending challenge to have this app work as it should. Can't afford Foxtel and Kayo seems to feel well short for AFL fans
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Jessee
(@Jessee0923) reported
Compared to last year, Foxtel is down approximately 267,000 cable customers, as its reported number is now 2.001 million. By comparison, at the end of 2016, the company had 2.8 million broadcast subscribers.
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Ian James Lake
(@metalslaw) reported
@F1 @Foxtel Live F1 onboards have shift up and shift down sound not in sync with shift lights. It's almost a 1/2 a second out... Is it really that hard for billion dollar companies to get such a simple thing right?
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Honorable Odin 👁T.Gamble
(@Slugasi) reported
@fatzgorrie @Foxtel I left them 20 or less years ago because they were ****, & you guys still think they’re **** after 15/20 years putting up with them. That’s why they do nothing but Jack for you!😎
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Dangerously Talented
(@Dangerouslytal) reported
@MFWitches ****, I was given twelve hours in Twitter prison for responding to a Foxtel ad by swearing at Rupert
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joshladd
(@joshthelad3) reported
@CDavidApgar Except with internet down can’t watch the A League as I have Foxtel Now so I need the internet..@Aussie_BB
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Lance Jenkinson
(@westsport) reported
@rpjward @JustinCondo @ESPNAusNZ The issue isn't the ice hockey. It's ESPN holding a stack of sports rights and not having enough Australian channels. It's a pity their college channels aren't available through Foxtel.
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Konrad Marshall
(@KonradMarshall) reported
from
Melbourne, State of Victoria
Watching a little Foxtel recap about the #AFLSaintsTigers game tonight, and I hear someone say “And then The King comes out and goes whack whack”, and a moment later I realise that ‘The King’ in this sentence is Richmond, and geez, I’ll never take this era for granted #GoTiges