FOXTEL Outage Report
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
-
TV (43%)
-
Internet (30%)
-
Total Blackout (17%)
-
Wi-fi (6%)
-
Phone (3%)
-
E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Perth, Sydney, Brisbane, Gold Coast, Kiama, Adelaide, Scarness, Bundaberg and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Perth |
Internet | |
| Sydney |
TV | |
| Melbourne |
Total Blackout | |
| Sydney |
TV | |
| Brisbane |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
allrite
(@allrite) reported
Why would any non-sports nut pay for a Foxtel subscription? There are so many channels but nothing worthwhile to watch. Pity this apartment's TV doesn't support casting.
-
Savonomics
(@Savreach) reported
@FOXTEL_Help This fix isn't working for me and your call centre wait times have been "1-2 hours" for days when I try to resolve the issue by phone
-
Nancy Georges
(@NancyGeorges) reported
@FOXTEL_Help we have been more than patient. We ordered a new box over a month ago. On demand doesn’t work on our box - u turned that off to force people to the new boxes - which are not available! The box has stopped working AGAIN. We are paying a lot of money for no service.
-
Michael Winkler
(@pinstripe1234) reported
@Foxtel Anyone who is considering getting Foxtel, I would implore you to look elsewhere. Streaming services are much cheaper and provide a better service. Foxtel is a dinosaur that forgot to die.
-
SpyVsSpy
(@SpyVsSpy20) reported
@AndrewPWhite77 @TurnbullMalcolm Spend public money on sports grants? On reports? On defence ? On Foxtel? With hopes of support?
-
Louis evangelidis
(@Louisevangelid2) reported
@FOXTEL_Help Your service is second rate I’ve been without Foxtel for 2 weeks,I have 3 accounts and I’m going to cancel them No wonder Foxtel is losing customers
-
GreenScreen3r
(@GreenScreen3r) reported
@Foxtel True ... never been easier to not choose Foxtel
-
Tez Miller reading Lydia Kang's ***** AND ABSINTHE
(@TezMillerOz) reported
Anyone else in VIC having difficulty accessing free-to-air channels via their Foxtel? Not just 10shake, which we've never had, but now it won't show 10, ABC, SBS, 7... I've had to access them via the TV itself. (Except the SBS channels don't work via the TV.) Really annoying.
-
Paul Hrabar
(@HrabarPaul) reported
@FOXTEL_Help No signal at all. Tells us iQ 4 Box will take a moment but doesn’t show anything and Red light doesn’t turn to blue. Remote light keeps flashing too.
-
Nick Mitson
(@njm8686) reported
@Foxtel why is nobody helping me? My IQ4 has been broken all week. Don’t ask me to turn it off and on again. I have contacted you guys EVERYDAY trying to sort this. You’re happy to take my money but not happy to fix your problem #customerservicefail
-
joe williams#
(@willijet) reported
@1Swinging_Voter This is the main reason we cancelled our Foxtel dont miss this crap
-
🐀 Chris Grinter 💧
(@chrisgrinter56) reported
@Foxtel Never anything Murdoch
-
Nick Mitson
(@njm8686) reported
@Foxtel Is this a wind up?? I STILL have no service...
-
Rae Dowd
(@RaeDowd18) reported
@FOXTEL_Help Just letting you know I cannot pay Foxtel till the 23rd had to do car registration pay Go MasterCard **** all money left so sorry about that will come right next time round ..
-
Pam
(@Pam_SA15) reported
@FOXTEL_Help OK update from me. Procedures mentioned above work BUT took away the ability to 'rewind' live shows. Only way to fix that was full system reset. Done, fixed, lost ALL previously recorded programs! I do hope there is some sort of compensation for this whole damned mess!!
-
Clifford Stewart
(@Protenpinner) reported
Of course 🙄. Ball goes out but because Foxtel cut the amount of cameras we have to use the halfway line camera to tell if it went out. ******* **** show #MACvBRI
-
Rob D
(@_Robdiggity) reported
@Foxtel @ALeague @WLeague Dedicated women's channel? No way! Maybe you'll get a live feed that doesn't cut out every 5 minutes to go with it? Here's hoping!
-
Geoff Piper
(@GeoffPiper2) reported
Is there anyone worse than @Foxtel to deal with. Worst customer service company I have ever dealt with.
-
Geoff Piper
(@GeoffPiper2) reported
@Foxtel Worst customer service organisation I have dealt with. Charge more. Provide less. Full of ads.
-
Dangerously Talented
(@Dangerouslytal) reported
@Foxtel But never a worse time to choose Foxtel. **** off Rupert, I have youtube now.
-
Pam
(@Pam_SA15) reported
@FOXTEL_Help OK so since this 'fix' my re-wind function no longer works???
-
jblow19442019
(@jblow19442019) reported
@Foxtel your service, product and support are SO bad you deserve to suck the sweat from a dead man’s *****!
-
pitakele
(@pitakele) reported
@FOXTEL_Help Hello, Foxtel Go works okay my Samsung Galaxy Tab S6 Lite, Android 11 in tablet mode, but when I switch to Samsung DeX (desktop mode), the app opens but videos do not stream. Is there a solution for this?
-
Click 🙂
(@ClickCollins) reported
Just turned off @Foxtel AGAIN as there is nothing but utter crap on & I've watched the full @SkyNewsWeather loop. And seriously, ruining my Saturday morning cartoons with season 26 Simpsons is just an insult. I've threatened it before but the end is coming after 16 years
-
Chris McDowell
(@ChrisNMcDowell) reported
@FOXTEL_Help My account has been suspended due to lack of payment. I have since made the payment & tried to reactivate my account and now it won't accept my card despite taking money from it earlier this week. How do I rectify this problem?... thanks in advance
-
Lucy Rogers
(@xxLucyRogersxx) reported
@FOXTEL_Help These steps don’t work!!!!!this is a joke! Paying for nothing, not even good customer service
-
Paul Hrabar
(@HrabarPaul) reported
@FOXTEL_Help This is the 4th Day of no Foxtel. Please help
-
Dangerously Talented
(@Dangerouslytal) reported
@CGMakin @Foxtel Cancel. And when their call centre operator throws more and more free stuff, still cancel. They will do whatever they can to keep you on board, but you can do it. Get rid of Foxtel.
-
Dangerously Talented
(@Dangerouslytal) reported
@demoncleanser @GreenCap13 @Foxtel We are paying for Foxtel's coverage, through that damn government grant for them to cover womens sport
-
Joel Hill
(@krunchymoses) reported
@jono_miller Foxtel and Binge - I believe you get a few months free if you're a telstra customer which is pretty sweet.