FOXTEL Outage Report
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (56%)
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Total Blackout (19%)
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Internet (18%)
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Wi-fi (6%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Perth, Adelaide, Brisbane, Sydney, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Perth |
Internet | |
| Melbourne |
Total Blackout | |
| Adelaide |
Wi-fi | |
| Adelaide |
Total Blackout | |
| Adelaide |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@BazzaMcDuck) reported
500 channels and NOTHING good to watch what a joke @Foxtel cancel? This @FootballManager beats telly crap. Follow? Irrelevant tweet anyone? @ZoeWundenberg ?
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The AC Milan-Godfather
(@ACMilanSydney) reported
I hate @Foxtel IQ5 box, a piece of garbage. A) Can only record 1 FTA program B) It keeps on canceling (A) all the times, saying it clashes when nothing else is recording. C) Can only watch through internet, a couple drop offs in 2 wks. • Only have it for football. CS of no help.
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Me Love
(@MeLove88535691) reported
@_Bradley_K @AmyRemeikis Tony and Malcolm did the launch at a fox sports studio. Think the motivation for the policy of a cut down NBN would allow Foxtel to be competitive, payment for favourable press coverage me thinks!
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James Bing
(@JamesBingTheO) reported
@Foxtel have really failed with their UX in not including the #FTA terrestrial channels on their IQ5. The entire reason people want #Foxtel is for an always on, single source service. #FixIt
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Anthony Wright
(@awright_1983) reported
@VickiValeBale1 Foxtel down so you resort to Q and A? Would you like to borrow some of my books? Lol
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Margaret McKenzie
(@Margare95615563) reported
@3AW693 Dusty is not paid by Foxtel. He is employed by Richmond. He is a private person & has been on personal leave after the death of his father. Dee Dee and any one else who which to bad mouth him because he doesn't dance to your tune. Shame on you!
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Josephine Crawshaw
(@JosieCrawshaw) reported
I get my free to air channels through my Foxtel Q3 box. Foxtel hates it. Sometime after midnight I lost my ABC channels. Ist go got back main abc Ch. 2nd go after 55 min on Ph Foxtel tells me it’s ABC signal 4 24 hr news Ch is the reason. Anyone else having same access issues.
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Steven Rowe
(@Stevenrowe25) reported
@FOXNRL @Foxtel @kayosports This show has turned to garbage it’s all gossip these days n how Kent is still there is gobsmacking really they have lost me now Kent’s kept his job not interested in watching it anymore cos it allows bullies on it
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CreakingGum 🎗🐨🌳
(@CreakingG) reported
Gave up Foxtel this weekend. Switched to Fetch. Mainly to reduce expenses but also to reduce my support for Murdoch monopoly. One family member was glad to hear @AlboMP say that Labor will bring sport back to free to air.
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Rabbitoh Robert
(@RabbitohRobert) reported
@FOXNRL @Foxtel @kayosports It’s a pity the management at Fox didn’t show some leadership and stand Kent and Hooper down. The fact that Kent doubles diwn in an article today shows they think they are untouchable and unfortunately it appear they are right
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Bulldogs2022
(@TicehurstCraig) reported
@FOXNRL @Foxtel @kayosports Y have the bulldogs and Trent Barrett been getting a pass this week ? He brought all these players and they are **** underperforming ***** ! He should be 1st coach sacked ? Dean Pay was better coach !
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Old Croaky ❌
(@OldCroaky) reported
@Foxtel another company that uses a ****-quality customer service telephone line where you can’t clearly understand the customer service representative. #custserv #foxtel
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peter
(@BugsyPeter) reported
@strebormt @ElaineM11584892 Australia see ZERO WAGES but Murdoch & Morrison agree AUSTRALIA see no pay rise to low income so Morrison & Murdoch get pay rise so Australia who is really suffering?? CEO ,TV presenter or low income workers?? Cancel foxtel
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Courtney Williamson
(@MissSh0rtStack) reported
Hey @Foxtel, how can a customer be on hold for 2 hours, have the call be picked up by your team and then sit there for 15/20 minutes listening to them talk in a foreign language and not reply to me at all!! Back on hold for 30+minutes!!! Not happy at all!!
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peter
(@BugsyPeter) reported
@PSyvret @TimWilsonMP Great tweet Australia of 3 stooges working on Murdoch & still on half million year while Morrison said no pay rise for low income so Australia cancel foxtel
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Amanda 🐾🐾🐾🐾🐱🐞🏇
(@showaheart) reported
I have been at a post office for over an hour trying to have @Foxtel give me a barcode to send iQ3 box. No help via phone, chat or twitter
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💧Jim Koopman
(@jimkoopman1957) reported
@10FootballAU @MelbourneCity @aleaguemen For some reason I could never find an A League game on 10 via Foxtel and just gave up on it
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B Spence
(@TweetItReal) reported
I am currently stuck on-hold for 1.5 hours on a Foxtel support call. @Foxtel #NightmareWontEnd
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Eliza Barr
(@ElizaJBarr) reported
So not only can I apparently build furniture, and un-hang and re-hang cupboard doors, and install shelves: I just installed a new Foxtel box for Mum. Am I handy? Is this who I am? Can I actually Do Things Around The House?
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Nancy Georges
(@NancyGeorges) reported
@FOXTEL_Help my husband just got cut off by the operators after being on hold for 36 minutes!!! It's easier to cancel the box than upgrade it! #badux #badcustomerservice
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peter
(@BugsyPeter) reported
@thetopjob Australia hear Murdoch & Morrison say to voters no pay rise for low income but voters talking cost living so voters low income stop spending in Australia cancel your foxtel so voters keep talking people news WAGES where in Australia
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Rob Kennedy
(@rcgkennedy) reported
@FOXNRL @Foxtel @kayosports Kenty is a complete stain, never watching anything he’s in again….. #NRLGFED
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David
(@FalkdavidDavid) reported
@FOXNRL @Foxtel @kayosports Sure this has nothing to do with Anasta’s client Munster being linked to the Roosters so make up crap about the others to boost his chances
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Matt Thompson
(@MattThompson) reported
@PatrickPNMelb @ABCTV Just noticed this too. The ABC HD aerial signal which used to come in on Foxtel 202 isn’t working. But flick back to my normal TV and it is. Super strange.
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Orangez
(@OrangeElk) reported
@redzkull @IGN The only reason why I’ll never pay for @Foxtel again is because they’d play 30 second ads that couldn’t be skipped at the beginning and end of almost everything I watched on the on-demand aspect of their service. It costs a lot too. Like I’m not paying to watch ads!
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Assoc/Prof Katrina Barker
(@DrKBarker) reported
@FOXTEL_Help an hour and 19 mins - but whose counting- and still no help from the phone ‘helpline’.
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luke condick
(@luke_pies) reported
Why is there missing episodes of Danger force series 2 for ? Episodes 8 & 9 are missing Episode 8 Power Problems part 1 Episode 9 power problems part 2 @FOXTEL_Help
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Vicki Vale Bale 🍞 Mate
(@VickiValeBale1) reported
My foxtel down last night. Had to watch Q and A (sorry apologies). Albo going on about Scomo wont come on ABC. Like Albo dont pick and choose who's show he goes on
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Clintswan
(@Clintswan1) reported
@Foxtel When I go to play something it keeps coming up with “we’re having trouble playing this video please try again” fix this problem and fix it now you ignorant people at Foxtel!!
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therealgavhampson
(@gavtopia) reported
@FOXNRL @Foxtel @kayosports Have switched off. I don’t support work place bullying.