FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (47%)
- Internet (31%)
- Wi-fi (9%)
- Total Blackout (6%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Kiama, Brisbane, Adelaide, Sydney, Melbourne, Perth, Arumpo, and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Kiama
|
6 days ago | |
|
Brisbane
|
Internet | 7 days ago |
|
Adelaide
|
Internet | 8 days ago |
|
Sydney
|
Internet | 16 days ago |
|
Melbourne
|
Total Blackout | 16 days ago |
|
Sydney
|
Internet | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Tanya (@wade396) reported@FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.
-
Christopher Benson (@BennoOnline) reported@dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose
-
Kurt (@kurtjj95) reported@centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel
-
wolvesjr34 (@wolvesjr34) reportedI legit think anyone who pays for Kayo is not very smart. Pay a little more and get access to so much more with Foxtel. Kayo is unreliable, and a rip off... legit the only streaming service I ever tried for one month and was like, nope, never again.
-
Peter Dewar (@PeterD84508) reported@timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....
-
mªdcªtjo (stay) 2.0 (metres away from me) (@madcatjo2point0) reported@MikeCarlton01 I watched a few episodes of "The Mansion" (an ABYSMAL sketch comedy show he co-hosted on Foxtel) & as such have always been "triggered" by him. I thought it was me, but nah he sucks. Grace Tame is a deadset legend.
-
Carl Raymond 🌞🌞🔋 (@CarlSparre) reported@ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.
-
Nigeyboy (@Nigeyboyl7do) reported@codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.
-
Jan (@bimmyjartel) reported@H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.
-
albert ross (@bermaguifishing) reported@Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge
-
Jalin Cedar (@JalinCedar) reported@FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?
-
Richard (@RichardBlackgum) reported@hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.
-
Jackie Chan (@JackieChan87805) reported@Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!
-
Greg McCann (@Crankymack52) reported@strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?
-
TJ (@fantasyallsport) reported@Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move
-
Steve Hudson (@SteveHudso95010) reported@JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription
-
Nat Geo (@___Geo__) reported@kayosports how do you expect people who live in remote Australia to be able to watch any live sports? These restrictions are absolutely ridiculous and anti consumer. The only way I can watch anything that Kayo has access to is by paying full price to a Foxtel service box?????
-
Micheal Elliott (@MickElliott11) reported@CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)
-
wb1234 (@wallybechara) reported@centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him
-
Stewart Noble (@Stewy_Noble) reportedHey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel
-
squash (@o7squash) reportedhow ******** is foxtel still in business
-
Arts Desire (@artsdesire) reported@LisaB_29 $350 is not bad compared to foxtel & Kayo.
-
COOPS 😎 (@sportandracing) reported@LeagueFreak Foxtel don’t have any issues.
-
Rhino79 (@Reggiejets) reported@SteveMolk @WSWanderingEels Take the lot Stan/Ch9. Lifelong Foxtel subscriber, I’ll cancel subscription for Stan sports Rugby League & EPL
-
Scrumblebum (@scrumblebum1) reported@Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days
-
lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reportedtakes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria
-
Ric S. AU (@RicS37759479) reported@Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.
-
Mike David (@illhp_mike) reported@thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR
-
Joc (@cookivirus) reported@C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season
-
Sandy Lanceley (@sandylanceley) reported@Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner