FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (46%)
• Internet (31%)
• Total Blackout (9%)
• Wi-fi (9%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Kincumber, Sydney, Brisbane, Melbourne, Kiama, Adelaide, Perth, and Arumpo.

City	Problem Type	Report Time
Kincumber	TV	21 hours ago
Sydney	Wi-fi	3 days ago
Brisbane	TV	4 days ago
Melbourne	TV	15 days ago
Melbourne	Total Blackout	16 days ago
Kiama	E-mail	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rock Sniffer (@SniffRocks) reported 6 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  Greg McCann (@Crankymack52) reported 9 minutes ago

  @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

• 
  Julie Burgess (@julieburgess623) reported 12 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  daleo (@v4daleo) reported 14 minutes ago

  @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.

• 
  robert (@robert75096586) reported 21 minutes ago

  @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

• 
  Ian Clarke (@ianclarkeAU) reported 21 minutes ago

  @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 24 minutes ago

  @simmoh666 @FOXTEL_Help @Foxtel Everytime Kayo plays up I find Foxtel is no good too. I just presume they using the same platform to stream with. Paramount were crap for two year just with sports the rest was good. They obviously took notice and worked to improve their technology & fixed it! Or viewers dropped

• 
  Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported 26 minutes ago

  @theheraldsun Hang on They gave you a job after a long hiatus, when you lost your job at Foxtel and no one would touch you Entitled much Tom 🤦🤡

• 
  GrumpyOldDad.bsky.social (@BjWittwer) reported 32 minutes ago

  @xskinn Save your sanity. Screw Rupert Murdoch. Cancel anything through Foxtel, especially the fictional program “Sky News”. If you want something more factual than Sky News, I recommend Nieghbours, Home & Away, Days of our Lives, & importantly, Bluey. #SaveOurABC #FuckBillionaires

• 
  Matlock (@Matlock47825386) reported 32 minutes ago

  @footyindustryAU Foxtel price is at its absolute limit - can’t be jacked. If they didn’t get NRL it was an insta cancel. Now they have so few of the sports it’s no longer a one stop shop it’s a different equation.

• 
  Teresa (@teresa_62) reported 32 minutes ago

  @NRL That’s ridiculous. That means our @Foxtel will increase. There are only a few teams that are watchable. Not worth it. Will cancel .

• 
  dixy (@DorothyDixer12) reported 33 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  Scrumblebum (@scrumblebum1) reported 33 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Deb (@cDebIn2050) reported 35 minutes ago

  @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

• 
  robyn andrew (@ROBUNS) reported 36 minutes ago

  @sandylanceley @Channel9 @wwos I think with the new rights deal Foxtel will have the broadcast duties Maybe that may help with the coverage Stand corrected

• 
  Freo ⚓ Pope (@FreoPope) reported 37 minutes ago

  @FkYeahMatt Is it really? Or is it a Foxtel rebroadcasting service? Channel 504 showed the Swans game then the AFLW international.

• 
  Tanya (@wade396) reported 39 minutes ago

  @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

• 
  Leigh (@hinterland33) reported 39 minutes ago

  @sportandracing @AussieNinerGuy @footyindustryAU Um Yes AFL broadcast agreement with the Seven Network & Foxtel includes built-in annual indexation Compound Growth: The contract features an in-built indexation rate, which represents a compound annual growth rate of about 3.6% for the rights fees over the life of the agreement

• 
  Micheal Elliott (@MickElliott11) reported 40 minutes ago

  @CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)

• 
  Mr Black (@_OutInTheBlack_) reported 47 minutes ago

  broadcast on foxtel is down the hindi channel's working though 🙄 #AFLDogsTigers

• 
  Richard (@RichardBlackgum) reported 48 minutes ago

  @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

• 
  Surf n Turf (@surfnturfnsurf) reported 48 minutes ago

  @ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app

• 
  George W. Grundy (@georgewgrundy) reported 50 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  Nigeyboy (@Nigeyboyl7do) reported 55 minutes ago

  @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

• 
  Charlie Sheehan (@pauliewalnut) reported 57 minutes ago

  @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

• 
  Nigeyboy (@Nigeyboyl7do) reported 59 minutes ago

  @codenrl **** Phil gould he is a ****** . Cannot stand that we have too watch channel 9 coverage of the game , it’s so much better on Foxtel.

• 
  PellaPeptides (@pellapeptides) reported 1 hour ago

  @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

• 
  the cat (@boogiecat11) reported 1 hour ago

  @LeagueScenePod Paying fans that get kayo or Foxtel shouldn’t be forced to watch grand finals and origin games on a **** free to air with commercials.

• 
  catherine (@CathP82) reported 1 hour ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  bamberee/Bree (@bamberee) reported 1 hour ago

  Foxtel asking me if I’m sure I want to delete the two recordings of the game.. never been surer of anything. Would’ve deleted it even if we managed to scrape the win in at the end. #AFLTigersEagles