FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (46%)
• Internet (31%)
• Total Blackout (10%)
• Wi-fi (7%)
• E-mail (3%)
• Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Wollongong, Brisbane, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

City	Problem Type	Report Time
Wollongong	TV	5 days ago
Brisbane	Internet	8 days ago
Brisbane	TV	9 days ago
Melbourne	TV	9 days ago
Arumpo	Internet	11 days ago
Sydney	TV	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DKS (@DKS79311487) reported 7 minutes ago

  @FOXTEL_Help On Foxtel Go, the China 2026 Sprint Quali and Free Practice are not there. PMG01677728 is labeled Sprint Quali but is actually the Sprint Race. Please fix it.

• 
  kayla fan of ³³ (@ActingLikeThtKk) reported 9 minutes ago

  @gaIaxygang Foxtel go is my ***** she rarely lets me down when i can’t access my set top box 😌

• 
  Matthew Decker (@matthewdeckerxx) reported 9 minutes ago

  @ScottBornAgain I was never asked to sign a release even digitally to do tmz and that’s illegal, anyone want to help me here or am I just gonna sit here forever I have proof they used it for money making advertising ventures as I was able to screen record it off the app mind you it’s a foxtel company.

• 
  mark hooper (@abandon8) reported 9 minutes ago

  @gothedees36 @cmkusher @kayosports Hasn’t Foxtel shutdown the cable service, ie only new internet connections?

• 
  TommaHawk79 Games (@TH79Games) reported 10 minutes ago

  @FIAWEC @beINSPORTSASIA thatd be right Foxtel ditched its BEIN sports channel partnership a few years back now i gotta shell out for them on top of everything life sucks being a poor schmuck on DSP😕

• 
  Roy kharrl (@abidkharrl) reported 12 minutes ago

  @Foxtel Crap

• 
  El Gordo Ciclista (@elgordociclista) reported 16 minutes ago

  @inthebarberry @CattardSlim It’s owned by Fox, so why is anyone to expect? Ironically, Foxtel (basically the country’s biggest cable network and owned by Murdoch) has Sky News and CNN on consecutive channels. Go figure.

• 
  Toby Cook (@MrTobyCook) reported 19 minutes ago

  @BingIsBackBaby @Foxtel @FOXTEL_Help I’ll try that. It’s hard because the product website says one thing and their staff say another. But yes I’ll call next week and eventually I’ll get it sorted. But yeah, horrible experience every time I have to adjust anything. Terrible call center except for the Australian one.

• 
  Daryn Chisholm (@darynchisholm) reported 21 minutes ago

  @FOXTEL_Help foxtel support is crap but you can still see crap, foxtel support does not exist. It is 9am qld time and no support. Calls hang up and no agents online in the super fast agent support

• 
  Bruno pringle (@jason07218354) reported 23 minutes ago

  @FOXNRL The whole game of rugby league is **** now , referee's ruining games and 2 teams that can win the comp , too predictable, get rid of foxtel / kayo it's a joke

• 
  Keith Ian Anderson (@KeithAn15068821) reported 27 minutes ago

  @1116sen @SENBreakfast The issue was that foxtel lost the sync to the clock. The clock was still running on Channel 7 and so was still running for the timekeepers

• 
  yoelmonaro (@yoelmonaro) reported 28 minutes ago

  Get in son. Foxtel went down with the rain lol. Delayed abc radio FL.

• 
  MAGA downunder 🇦🇺 (@mullin14871) reported 31 minutes ago

  @Michael94858047 I would never subscribe to Foxtel

• 
  David Whitehead (@Whitehead13D) reported 33 minutes ago

  @kayosports @kayosports_help Foxtel is looking really good with no service and then need to sign into my own tv. Not good enough! I pay for the service and don’t need to sign in all the time, pathetic.

• 
  twittaninja (@nathan_s4) reported 34 minutes ago

  @FOXTEL_Help hello there seems to be some issues with the paramount + app when trying to begin an episode of Ghosts (US version) it gets stuck after the preview has finished and as well if you skip the previews, not sure if it occurs with other show or not, please 🙏

• 
  J Pipsam (@markdavaus) reported 36 minutes ago

  @ranmasaotome96 Game of Thrones being locked down by Foxtel forced it. I would have bought day-of released episodes via iTunes or Xbox Video if given the option. But nooooo- had to go sign an exclusivity deal with Foxtel.

• 
  ｎａｄｉｎｅ ❤️‍🔥 (@NLC081) reported 38 minutes ago

  Turn on the TV to settle in for Super Saturday, only to be faced with an error message on my @Foxtel box. Apparently a known issue which is urgently being investigated. Sigh. To the app I now go.

• 
  Uncanny Ryan (@RyanSimmonds23) reported 41 minutes ago

  @7AFL Whats up with the signal? Its stuttering but all fine on foxtel

• 
  Trent Steel (@TAStanton2323) reported 42 minutes ago

  @lauren_vasiliou Have dealt with them a lot, one thing that’s scary is they have no fear, not of police, not scared of consequences. Because the worst they get is Aussie jail for a bit, and that’s 3 hot meals a day, gym and Foxtel.

• 
  Joshua (@shiggy74) reported 43 minutes ago

  Why the hell are Foxtel waisting Jess Webster on a VFL game? She is better than the majority of commentators on any network.

• 
  Lobbyr 😇😈🤡 Ron (@rfl812) reported 43 minutes ago

  @Michael94858047 $200+ ffs. You just can't help some people $5. Per month to have a VPN. And still have most foxtel 💩

• 
  The Based Aussie (@BASEDAUSSIEM82) reported 45 minutes ago

  @AdamShurey @MikeCarlton01 Weird I've had subscriptions to hello fresh foxtel and anytime fitness cancelled all of them never had any of those issues. But then again I'm not a complete idiot

• 
  Alex Sar #DonTheSash (@alexmatthewsar) reported 47 minutes ago

  @NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.

• 
  curativequest (@ScarcityStudent) reported 47 minutes ago

  @JOSH______NZ @skysportnz Did the exact same here with Foxtel, it’s a ****** joke…. Then he got blocked and Croftey goes “I didn’t think it was all that bad to be honest!” They barely acknowledge him at all, it’s farcical.

• 
  David Horrocks (@DavidHorrocks1) reported 48 minutes ago

  @Foxtel I sent an email to Foxtel and tried to make a follow up phone call. But the live chat cut out. My wife passed away on Friday and I have no interest in television so I want to cancel my account.

• 
  ash 🦕 (@lovronolastname) reported 49 minutes ago

  @tresantes omg this reminds me of how for like 2 years my dad would pay for foxtel specifically when game of thrones was airing and then cancel it until eventually he gave up and started pirating it 😭

• 
  Trent Steel (@TAStanton2323) reported 52 minutes ago

  @lauren_vasiliou Have dealt with them a lot, one thing that’s scary is they have no fear, not of police, not scared of consequences. Because the worst they get is Aussie jail for a bit, and that’s 3 hot meals a day, gym and Foxtel.

• 
  Darren Beale (@DarrenBeale2) reported 55 minutes ago

  @matt__nicholls Pretty sure @Foxtel rely on many subscribers just being to lazy or not being bothered to go through process and of cancelling What other reason wouod there be for a Foxtel customer not being able to simply cancel on line ?

• 
  Franky Kugisaki (@FrankyKugisaki) reported 60 minutes ago

  @krzyasf4u @Vin_cent00 Nah just never watched this. I was a Ben 10 kid back in the day plus only my Grandma had Foxtel so I had no access to this show

• 
  Ethel May Smith (@EthelMaySmith) reported 1 hour ago

  @JSchloeman45114 @RightPulseNewss Yes that's right! It's the same where I am, people who don't have Foxtel only get to see Local news & the ABC news which is very Biased to the Labor Government we have. Albanese puts Australia LAST and we're heading down the same path as the UK fast!