FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (56%)
• Internet (28%)
• Wi-fi (9%)
• Total Blackout (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Perth, Melbourne, Sydney, Brisbane, Arumpo, Cornwallis, and Central Coast.

City	Problem Type	Report Time
Perth	TV	3 days ago
Melbourne	TV	4 days ago
Sydney	TV	9 days ago
Brisbane	Phone	10 days ago
Perth	Internet	11 days ago
Arumpo	Internet	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angry E𝕏ile 🇺🇦 (@AngryExile) reported 5 seconds ago

  @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

• 
  DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported 2 minutes ago

  @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

• 
  Mike Oxbig (@Manbearpigzebra) reported 5 minutes ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 8 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  COOPS 😎 (@sportandracing) reported 8 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  TJ (@fantasyallsport) reported 8 minutes ago

  @Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move

• 
  Angry E𝕏ile 🇺🇦 (@AngryExile) reported 9 minutes ago

  @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

• 
  Scott Patten (@Mehyouthink) reported 10 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  💧Vratislav Krsek (@vkrsek) reported 10 minutes ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  Darren Cope (@LandscopeInfo) reported 22 minutes ago

  @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****

• 
  Mike Oxbig (@Manbearpigzebra) reported 22 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  a ʕ•͈ⱉ•͈ʔ (@haebae69) reported 23 minutes ago

  and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭

• 
  Anna (@spannaforce) reported 23 minutes ago

  Is there a problem with @FOXTEL_Help ? I keep getting playback error message

• 
  Jonathan Wilson (@jfwfreo) reported 26 minutes ago

  @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

• 
  Diane Richardson (@DiRichardson_) reported 28 minutes ago

  @RWBFooty Yes Channel 7 is ****, not everyone can afford Foxtel. 🤬

• 
  Jason I (@jason_isaia) reported 29 minutes ago

  Greg Swann should come out in this AFL360 interview and say the biggest issue of the week wasnt the umpiring. It was the coverage of Anzac Day with no crowd noise from Foxtel. #AFL #AFL360

• 
  Scrumblebum (@scrumblebum1) reported 31 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  Micheal Elliott (@MickElliott11) reported 32 minutes ago

  @CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)

• 
  Dustin Spriggs (@DustinSpriggs4) reported 34 minutes ago

  @puntingbattler @WSWanderingEels It’s near useless data imo. It doesn’t include Foxtel. It may be the same for Ch9 and the NRL but the Ch7 AFL commentary is garbage. No one that has the choice would be choosing that and the ads after goals

• 
  Jan (@bimmyjartel) reported 36 minutes ago

  @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

• 
  Chris (@Vossy7) reported 39 minutes ago

  Logging into Foxtel to see Newcastle up 42-38 What ******** is that? Congrats on ******* up your product @NRL

• 
  JT (@Tanswell87) reported 39 minutes ago

  I hate watching on nine but **** foxtel and Kayo. Go hard nine.

• 
  Steven Hing (@eskimo2708) reported 42 minutes ago

  @Tuxy81 Same as foxtel. Just tried to cancel

• 
  H_the_Strange (@H_the_Strange) reported 43 minutes ago

  @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

• 
  Kurt (@kurtjj95) reported 43 minutes ago

  @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 47 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  Morsey (@WCE92940618) reported 53 minutes ago

  Let’s be honest @7afl coverage is so much better than @FOXFOOTY this year All they need now is a couple Saturday games and i would cancel @Foxtel

• 
  Dr G (@DrG2020V) reported 53 minutes ago

  @GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.

• 
  Lewis Jones (@LewisJones38831) reported 56 minutes ago

  AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

• 
  Carl Raymond 🌞🌞🔋 (@CarlSparre) reported 59 minutes ago

  @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.