FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (51%)
• Internet (34%)
• Wi-fi (9%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Cornwallis, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.

City	Problem Type	Report Time
Melbourne	TV	4 days ago
Sydney	TV	5 days ago
Sydney	TV	9 days ago
Sydney	Internet	10 days ago
Cornwallis	TV	10 days ago
Melbourne	Total Blackout	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jkb (@Perthkiwi3) reported 6 minutes ago

  Wtf, what's going on you overpriced pricks @Foxtel #NRLRaidersPanthers

• 
  Matt (@_all_gone_now) reported 11 minutes ago

  I misspoke, the Foxtel go app is just as bad as kayo.

• 
  Ric S. AU (@RicS37759479) reported 12 minutes ago

  @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

• 
  Wayne Pasterfield (@wpasterfield) reported 12 minutes ago

  Can either @Foxtel or @SkyRacingAU fix the program banner and program guide for channel 528 so it reflects what is on and when please. Hard watching replays when you don’t know when they’re on.

• 
  Jason robert (@JasonR69737) reported 13 minutes ago

  @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?

• 
  Jackie Chan (@JackieChan87805) reported 14 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  a ʕ•͈ⱉ•͈ʔ (@haebae69) reported 15 minutes ago

  and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭

• 
  tsell (@TsellSellersfam) reported 15 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  Raymond McKeown (@RaymondKeown3) reported 15 minutes ago

  @Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times

• 
  Chris. ⚓️ (@mr_chitafa) reported 18 minutes ago

  @thedannorris @hawthornzone @kayosports Can always pay twice as much and buy a Foxtel subscription. But just a warning. You’ll get the same service.

• 
  Kurt (@kurtjj95) reported 20 minutes ago

  @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 23 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  squash (@o7squash) reported 23 minutes ago

  how ******** is foxtel still in business

• 
  H_the_Strange (@H_the_Strange) reported 30 minutes ago

  @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

• 
  Wayno (@kts350) reported 30 minutes ago

  @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

• 
  Karen (@Kazza2014) reported 32 minutes ago

  @7AFL I hope so or I’ll be going down the pub to watch Foxtel.

• 
  Bryan S (@BryanS81) reported 32 minutes ago

  @Foxtel fix ur sound on the footy!!!

• 
  LeTigre (@LeTigre_12) reported 35 minutes ago

  Can Foxtel turn down Garry Lyons microphone? He does not shut up

• 
  Adam (@AdamTurbil38435) reported 41 minutes ago

  @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

• 
  2 Passionate Blue Baggers (@2_Blue_Baggers) reported 44 minutes ago

  @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

• 
  AKoz9 (@Koz9A) reported 44 minutes ago

  @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

• 
  Leon (@LeonOnTheRadio) reported 51 minutes ago

  @MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.

• 
  Jalin Cedar (@JalinCedar) reported 52 minutes ago

  @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

• 
  Sandy Lanceley (@sandylanceley) reported 53 minutes ago

  @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

• 
  RatFinky (@de32344) reported 57 minutes ago

  Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒

• 
  I argue with ret@rds (@odden56) reported 57 minutes ago

  @JamColley I've had Kayo for a week after ditching my Foxtel IQ My Google Streamer is connected through Lan, 500/50 Kogan FTTP I have absolutely no issues with Kayo, quality is actually better than IQ4 4K

• 
  bndt (@banditkayfabe) reported 58 minutes ago

  @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

• 
  Mike Oxbig (@Manbearpigzebra) reported 58 minutes ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

• 
  Ben (@benno_76) reported 60 minutes ago

  @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

• 
  ClayChucky (@claychuckyclay) reported 1 hour ago

  Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1