FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (47%)
• Internet (31%)
• Total Blackout (9%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Adelaide, Brisbane, Kincumber, Sydney, Melbourne, Kiama, Perth, and Arumpo.

City	Problem Type	Report Time
Adelaide	TV	7 hours ago
Brisbane	TV	6 days ago
Adelaide	TV	6 days ago
Kincumber	TV	11 days ago
Sydney	Wi-fi	13 days ago
Brisbane	TV	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alunsays (@alunsays) reported 4 minutes ago

  @leighjones0212 @Foxtel If you’re a CBA customer you can get Binge and Kayo for $17 a month. Ditch Foxtel.

• 
  Chris. ⚓️ (@mr_chitafa) reported 8 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

• 
  DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported 12 minutes ago

  @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

• 
  Stewart Noble (@Stewy_Noble) reported 13 minutes ago

  Hey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel

• 
  Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported 13 minutes ago

  @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

• 
  Nat Geo (@___Geo__) reported 14 minutes ago

  @kayosports how do you expect people who live in remote Australia to be able to watch any live sports? These restrictions are absolutely ridiculous and anti consumer. The only way I can watch anything that Kayo has access to is by paying full price to a Foxtel service box?????

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 14 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  David Lloyd (@zzzLLOYDYzzz) reported 16 minutes ago

  @GMCoops @leighjones0212 @Foxtel I’ve got a real good guy in USA and never buffers

• 
  COOPS 😎 (@sportandracing) reported 17 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  Ben (@benno_76) reported 19 minutes ago

  @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

• 
  Anthony(Berty) Mayes (@BertyMayes) reported 19 minutes ago

  @FOXTEL_Help the app my Foxtel app is not working????

• 
  Tanya (@wade396) reported 21 minutes ago

  @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

• 
  Matt McDermott (@MattMcDermott74) reported 21 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  Bill Blakeney 🇦🇺 (@wablakeney) reported 23 minutes ago

  @Foxtel camera work for #AFLlionshawks is garbage!!

• 
  M.\tt 🟡🟢 (@CosmicMatt92) reported 24 minutes ago

  @Bingbongbo10475 @telegraph_sport The TV ratings have been neck and neck for FTA/VOZ audience figures. Both AFL and NRL hovering around 500-650k. AFL has beaten the NRL multiple times this season including last night which was AFL 655k and NRL 544k. It's always going to change though depending on the games that are on and general interest in those teams. In the stands, its 37,623 AFL and 21, 676 NRL for average attendance. That's 73% higher. For last season in particular, AFL had a Seven FTA average of 630k, and roughly 300k for Kayo/Foxtel NRL had a Nine FTA average of 570k and around 430k for Kayo/Foxtel. So no, it's not night and day between "every domestic sport combined" its barely midday and 1pm between NRL and AFL, and night and day between AFL and NRL when it comes to people actually getting off their arses and going to support their team. I don't watch either sport, but the facts are there in black and white.

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 26 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Craig Thompson (@CraigGFCConsult) reported 26 minutes ago

  @leighjones0212 @Foxtel Haven’t watched that show since he started hosting. And Lyon for Robbo was a poor trade as well.

• 
  Freo ⚓ Pope (@FreoPope) reported 27 minutes ago

  @FkYeahMatt I think Kayo just picks up Foxtel channels & re-packages them into streams. Foxtel is focused on their channels & they stayed to the end of the Swans game that ran over due to a bad injury, before they switched to the AFLW. Don't think Kayo produces shows that are on FoxFooty

• 
  Biscuitman (@biscuitman007) reported 28 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Ck (@ckk766) reported 31 minutes ago

  Does the commentary team on #foxtel give any coverage at all of #piastri in F1? He’s leading Q1 and Q2 yet they’ve not spoken about him or even shown his laps once. Wtf

• 
  Alex Carter (@abbacarter) reported 37 minutes ago

  Has PVL sent instructions to Annesley to ensure the Broncos are still in the comp? Part of the rights deal with DZN / Foxtel or what? Downright embarrassing officiating. Off night from Cleary though, his kicking game was poor #NRLPanthersBroncos #PanthersvBroncos

• 
  TheOncePokeGeek2004 🇦🇺 (@MaxFerro10) reported 37 minutes ago

  Yeah I remember this show on ABC back in the day it was one of those shows when you randomly brain-dead to change the channel or if it was **** all on telly on a weekend or a day your sick, **** even a public holiday and if you're too poor for Foxtel or Austar.

• 
  Step and fetch (@FetchStep) reported 40 minutes ago

  @MichaelPascoe01 NRL before the kids. It’s directly related to Foxtel and Nine's broadcast rights with the NRL. Non gambling Advertising revenue is down so the only income these mobs will get for the footy is from Gambling. If labor bans Gambling ads the NRL won’t get same the money for the deal

• 
  Rock Sniffer (@SniffRocks) reported 41 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  Andrew (@Andrew664621) reported 45 minutes ago

  @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

• 
  Warthog (@edwarner57) reported 49 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  Freo ⚓ Pope (@FreoPope) reported 52 minutes ago

  @FkYeahMatt Is it really? Or is it a Foxtel rebroadcasting service? Channel 504 showed the Swans game then the AFLW international.

• 
  7️⃣Michael0️⃣ (@squeakee21) reported 55 minutes ago

  & how ******** are Foxtel justifying a 3 man commentary team of Howard/Reiwoldt/Ricciuto for a Saturday night game. Phoning it in now

• 
  bndt (@banditkayfabe) reported 56 minutes ago

  The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

• 
  Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported 56 minutes ago

  @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.