FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (43%)
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Internet (28%)
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Total Blackout (18%)
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Wi-fi (8%)
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Phone (2%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Melbourne, Sydney, Gold Coast, Perth, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Total Blackout | |
| Brisbane |
Wi-fi | |
| Melbourne |
TV | |
| Sydney |
Total Blackout | |
| Melbourne |
Internet | |
| Gold Coast |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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wen615
(@wendrose21) reported
@Telstra I still have daily issues with signal and foxtel telstra. Rebooted, manually and via online foxtel support but tv still has foxtel streaming freezing & not working properly.
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Wayne Smith
(@waynesmith10) reported
@telstra why is your service so bad? No one ever answers the phone, so you try the text/chat function - spend the best part of a day messaging just to amend the foxtel package, finally agree the deal only to be told it’s not possible and we need to start the whole process again!
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Luke van O
(@LukevanO) reported
Foxtel's UI has variable-speed fast forward and rewind like they've never looked at any other streaming platform's playback controls. It was useful when files had to be viewed sequentially. Come on. Be kind rewind the stream for the next viewer.
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Napalm Death of the Author
(@tomorrowsashes) reported
@TrollmanBullcum It's owned by Foxtel who are shithouses at everything. Had their streaming app for a while to watch succession & it was absolutely terrible. My partner likes the NBA, can stream HD from the NBA app no worries. Any game on kayo is basically unwatchable
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Nicholas J Ng
(@NJNAdvisory) reported
Why is it that I just can't cancel my subscription to @Foxtel once and for all. Their pressure tactics over the phone to retain - today is the day, I finally cancel it as we have so many subscriptions.
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Tahlea
(@tahlea_rose) reported
...... is that camp rock step for real?? never thought i’d be glad we never had money for foxtel or the disney channel & co 🙄🙄
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Punchy
(@MpPunchy) reported
@nicko_316 We were basically abused trying to cancel during Covid. Never again Foxtel. Best thing we ever did was leave them and get Netflix & now Kayo
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John Lewis
(@johnlara47) reported
This is why we have a public service. Public servants help Foxtel meet deadline for millions in taxpayer-funded sports grants.Ref'. Business reporter Daniel Ziffer No wonder they leak sensitive documents (alleged).
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🔴Steve Wilson⚫
(@sandm52) reported
Foxtel half time summary spot on. Carlton selling point to Saad was we don't need you to play lock down we have enough others to lock down small forwards. All Carlton small defenders are all kick chasing and saints are cashing in.
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Luke P Gavin
(@LukePGavin) reported
@DanieTreg Thanks for the reminder. Have to cancel my foxtel NBN!
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alunsays
(@alunsays) reported
@thebushnews Don’t know, but would guess not. We’ll see when it appears on TV on Saturday. What was that about the Government giving Foxtel money to support women’s sport?
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Foxtel Help 📺 🆘
(@FOXTEL_Help) reported
@jackieboj Hey Jackie, it could be a connection issue, but usually an error code would pop up if that was the case. Drop us a DM with your account details + what channels it happens on (i.e. is it just FTA channels or are Foxtel channels affected as well), and we'll help out :) -Wilson
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ShaunTheSheep
(@Shauno_Bro) reported
@sezlloydy @NBL @FOXTEL_Help Twitch is not working either
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Ben Hopkins
(@BenHopkinsAus) reported
@JamesMo65348771 @Bolt_RSS I don't watch Bolt. I think he's gone a bit stupid in recent years... ...but... I just flicked Foxtel on and he was on. He raises a good point about the Hard Rock and the bath. 🤔🤔
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Paul Christie
(@007paulchristie) reported
@FOXTEL_Help 2 hours on Telstra chat trying to find out why our Foxtel has been down all day in Baulkham hills and now they are not responding. Bloody hopeless, why can’t we actually talk to a human at Foxtel or Telstra.
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Robert Larosa
(@roblarosa01) reported
@Foxtel thanks for the text about your scheduled maintenance 30 minutes after the signal went out. Really helpful.
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Owen
(@OSAC79_NPG) reported
@poorlyg @FOXTEL_Help Ur Tv has internet mate . Foxtel live! Use same login details as the app
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Nicholas J Ng
(@NJNAdvisory) reported
To have to ask their call centre to respect my time and my request to disconnect, then proceed to try charge me $29 a month to maintain my "loyalty discounts". No thanks Gee the Foxtel business model is so broken.
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Sarah
(@sezlloydy) reported
@Shauno_Bro @NBL I'm annoyed!! **** off the NBA mini!! @FOXTEL_Help get your **** together
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Imafade
(@Imafade) reported
@CraigsterThe Every week has gone down the drain since covid. Each day that passes I wish I was back in Australia. Can’t do much with these restrictions. Might as well be in Oz having good wine and cheese while watching the footy on Foxtel.
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Jean-Paul Bartolomei
(@ultimablackmage) reported
@FOXTEL_Help why is streaming so garbage via Foxtel IQ3? I have way over 100mbps via my connection & yet the box only gets maybe 35mbps & STILL HAS FLUCTUATIONS IN RESOLUTION! What is wrong with your streaming service?
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💧inthecheapseats🦠🏴☠️
(@inthecheapseat1) reported
@MFWitches Advertising and Foxtel...cancel subscriptions and tell advertisers you won’t buy products that support Scott.
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Nick Ng
(@nicko_316) reported
Finally managed to cancel my Foxtel subscription. Had to ask the call centre to actually respect my decision. The audacity to try to charge me $29 a month to retain my loyalty discount in the event I return back? GGF'D! Bring on Kayo + Stan + Netflix.
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Saley
(@saley36) reported
@FOXTEL_Help Hi, You replaced my IQ2 which died approx 12 years old and was unbeatable. IQ3 in the house for 2 months and it is terrible. Aus v NZ T20 failed today!!!!! happened many times.
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mizz shoppalott
(@mizzshoppalott) reported
@Donsvess @margmopp Don't deserve to be funded by us taxpayers, govt should save a billion dollars annually and make it a subscription service like foxtel, Netflix, Stan etc
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chauie
(@ciaochauchau) reported
@FOXTEL_Help Totally useless. False advertising and no follow up customer service, via Facebook email and now Twitter. No wonder your company is going under. Canceling account bye
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Jean-Paul Bartolomei
(@ultimablackmage) reported
@FOXTEL_Help It never showed up during Batwoman episodes or the first episode of Superman & Lois & that's all I watch on Fox 8. All I get is ads for HBO series for the most part & car ads.
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Carolyn #🦠
(@PurpleSookie) reported
@PurpleHaze_Lee All of them, but Rugby (union) is losing support and even Foxtel have dropped them. Australia used to be very dominate in that code but not so much anymore but very strong in League still. In some parts of Australia they couldn’t name an AFL team
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Ian Smith
(@The_IanSmith) reported
If you have Foxtel you support Murdoch.
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Laura Rubinfeld
(@Mumoosha) reported
Trying to cancel Foxtel is a nightmare. Alice in Wonderland insanity. Eighteen hours of back and forth online lunatic communication and still not able to get out of Foxtel. Any pointers?