FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 03/18/2025 22:05

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (56%)

    TV (56%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Adelaide, Melbourne, Perth, Sydney, Townsville, Hornsby, Kurrara, Launceston, Hobart and Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaAdelaide TV
AustraliaBrisbane Internet
AustraliaAdelaide TV
AustraliaBrisbane TV
AustraliaAdelaide Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • tinsybuns GrandpaHairyNuts123 🍊【=◈︿◈=】🏴‍☠️ (@tinsybuns) reported

    @toonsgowild Disney - 40 Nickelodeon - 41 Cartoon Network - 42 Sky TV (NZ), late 2000's to early 2010's is when I used it before we moved to Australia and we couldn't afford Foxtel

  • MichaelFarrer92 Michael Farrer 🏳️‍🌈 (@MichaelFarrer92) reported

    @KennyMcITR It was done to strong-arm Foxtel (our Sky) into paying more. Now Foxtel has the “WWE Network” in a Peacock-like deal, which is ABSOLUTE SHITE, has 1% of the Network archive… doesn’t even have a WrestleMania on it right now and locked us out of the original network. I’m cross.

  • andreweballard Andrew Ballard (@andreweballard) reported from Sydney, State of New South Wales

    @sallyr56 @FOXTEL_Help Same issue here can't log in via Samsung phone via Foxtel Go App can from computer.

  • itsrenatak Renata (@itsrenatak) reported

    Over Foxtel, they have updated the symbol for failure or signal lost on a recording as it now comes up with a i symbol circled and if you hit i button on recording in your library on your remote it will explain what went wrong and because of storms here my recording failed a bit.

  • FloreatPica3066 Ferar Unus et Idem (@FloreatPica3066) reported

    @FOXTEL_Help hey. Foxtel voice function on remote not working. Have paired and re paired and rebooted box and no fix.

  • RJMcDiarmid Rachael McDiarmid (@RJMcDiarmid) reported

    we’ve already been in contact with your customer service. Hence the question. If you record all your customer service calls you will find your representative telling us THREE times that Foxtel will cover the cost of setting up an aerial with their technician. This is a lie.

  • teigra_1 Tahlia Rose (@teigra_1) reported

    @chrisgutowski @DanielaNadj Yep all of them. We have the same problem here with him. Has all the major papers here except WA. Add to that Foxtel (pay tv) & Sky “News”

  • GMan_XR6 Grant M 🇦🇺🏳️‍🌈⚪⚫ (@GMan_XR6) reported

    @MikeyRobins Best thing I did in 2022 was to give Foxtel the boot, I haven't missed it a bit. Never have to see those ads for Sky again.

  • stephenatkinso5 stephen atkinson (@stephenatkinso5) reported

    Perhaps it is me being stupid, but is there a good reason why I have foxtel, pay the national debt for access to same and then have to sit through 5 minute blocks of adds. I always thought that their revenue was the subscriptions not the adds, looks like double dipping to me.

  • benmcj Benny (@benmcj) reported

    How come Binge doesn't have 4k streaming? Get your **** together Foxtel

  • BabyFaceBren BabyFaceBren (@BabyFaceBren) reported

    I’ll never forget Ross on @RossAndRussel criticising @Foxtel “Ads, ads & MORE ads!”. I recall this when I open the 3AW app & have to listen to an AD before it switches to @3AW693 (usually playing ADS). I don’t know ANY other app that DOES that (incl #Foxtel’s) #irony? #hypocrisy?

  • jasonsm17489524 jason smith (@jasonsm17489524) reported

    @PizzinoMichael **** I can do all that on less then 50k. Plus live in a nice home. And having a investment property. I mean who ******** spends 20k on subscriptions. We have foxtel plus all the other steaming services. Also Xbox, Nintendo and my audio software. Wouldn't come close to 10k.

  • ourlegend1 wayne stagg (@ourlegend1) reported

    bucks-raptors game on foxtel.horror viewing.63-59 after 3 quarters.absolute **** show.💩💩

  • FloreatPica3066 Ferar Unus et Idem (@FloreatPica3066) reported

    @gudnotevl @FOXTEL_Help @Telstra Did you end up getting a fix for this? Have the same issue.

  • blueorchid26 HeatherMichelle🌹🌹 (@blueorchid26) reported

    @TelevisionAU @Colvick Good thing weve got Foxtel! Never watch the Project anyway

  • PaulxWalker Paul Walker (@PaulxWalker) reported from Central Coast, State of New South Wales

    @e6dym @OwenBradley @emmymacx I think I’m signed up to every service just on the off chance we are on foxtel, Stan, bein, paramount, Amazon etc!!

  • sacarlin48 Anne Carlin #VoteYes (@sacarlin48) reported

    @PeterKlages @Telstra Planned to ditch them when we moved down here 7 years ago but thwarted as the internet connection was yhrough Foxtel cable so it was that or go back to ADSL.

  • sacarlin48 Anne Carlin #VoteYes (@sacarlin48) reported

    @PeterKlages @Telstra Disastrous long term history with Telstea. Planned to ditch them when we moved down here 7 years ago but thwarted as the internet connection was through Foxtel cable so it was Telstra or go back to ADSL. Celebrated when NBN came as I could ditch #Telstra for all time.

  • lelial Lelia (@lelial) reported

    @FOXTEL_Help Ok I think I’m done with your broadband. Yes I’ve rang for technical support. For years. Internet cutting out like this for sometimes 24 hours in this day is not ok.

  • ChrisMa69746561 Not so Monumental Mason. (@ChrisMa69746561) reported

    @DarcyAmaroo Nope. Nope. Nope. I haven’t bought (or subscribed) to a Murdoch rag in over 30 years. And I’ve never subscribed to FoxTel. Or Kayo. And never will.

  • CptnWolfe Cptn. Wolfe 🍟 (@CptnWolfe) reported

    @toonsgowild In Australia, it was on Foxtel. Nickelodeon was 701 (Nick Jr. was 703) Disney Channel was 707 (XD was 708, and the kid's one was 709) Cartoon Network was 713 And for a bonus: Cbeebies was 705, Boomerang was 715, forgot the name but there was a 718 one and ABC3 (now Abc Me) is 723

  • colonelhogans Rick (@colonelhogans) reported

    @joshgnosis I’ve been subscribing to the same one for 10 years and it’s never been touched. Invite only and very private. Admit I don’t use it much anymore as streaming has changed everything. Why did Australians pirate Game of Thrones? Cause Foxtel cost too much to watch one show!

  • RJMcDiarmid Rachael McDiarmid (@RJMcDiarmid) reported from Sydney, State of New South Wales

    @FOXTEL_Help we’ve already been in contact with your customer service. Hence the question. If you record all your customer service calls you will find your representative telling us THREE times that Foxtel will cover the cost of setting up an aerial with their technician. This is a lie.

  • trobb158 T158 (@trobb158) reported

    Anyone who has ever dealt with Foxtel will tell you how impossible they are. Probably the worst customer service I have experienced. Their business model is ‘don’t f*** with us’. Their customers are fodder. The only reason subscribers stay is they can record programs.

  • BluDougie Douglas (@BluDougie) reported

    Whoever @Foxtel hired to put together the newly acquired @WWEAustralia network should be fired. Descriptions are wrong, photos don't match, not all content is loaded. Very very poorly done job. Might help if you hired ppl who knew the @WWE product. Piss poor effort for such $$$

  • SusanS75546734 Xanadu (@SusanS75546734) reported

    @Joey1800callme I had Foxtel call once to offer an upgrade.Asked me to prove id.I said that you rang me,you prove who you are.I told them Foxtel never offer anything to old customers.Turns out it was them and since she had my number,didnt ask for more id, lol.

  • The_Cyantist Keanu 病気の悲しいキアヌ (@The_Cyantist) reported

    @BradWardFight I kinda wish he didn't go back. But I think he did cause WWE had this huge tv deal done here where our cable network which is foxtel gave WWE a dedicated channel also running their PPVs on their streamer.

  • MitchellGSheph1 MBTA06 Productions (@MitchellGSheph1) reported

    @toonsgowild 701 (Nickelodeon), 707 (Disney Channel) and 713 (Cartoon Network) on Foxtel

  • saintbenny63 Benny (@saintbenny63) reported

    @Foxtel what a shitfight the new IQ box is terrible features no FTA channels unless you have an aerial unlike the old IQ2

  • rhi27304822 rhi (@rhi27304822) reported

    @Foxtel why don’t we randomly have sound 😭 pls help 🥺