FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (50%)
• Internet (29%)
• Total Blackout (10%)
• Wi-fi (7%)
• E-mail (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Strathfield, Sydney, Brisbane, Wollongong, Arumpo, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, and Geelong.

City	Problem Type	Report Time
Melbourne	TV	12 hours ago
Strathfield	Wi-fi	8 days ago
Sydney	TV	8 days ago
Brisbane	TV	16 days ago
Wollongong	TV	25 days ago
Brisbane	Internet	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lin♪P!nkOz♬💙 #THREADS aussielin (@LinAussie) reported 7 minutes ago

  @ump21 @MWL152 Get foxtel. No issues whatsoever plus heaps of other channels.

• 
  The Based Aussie (@BASEDAUSSIEM82) reported 7 minutes ago

  @AdamShurey @MikeCarlton01 Weird I've had subscriptions to hello fresh foxtel and anytime fitness cancelled all of them never had any of those issues. But then again I'm not a complete idiot

• 
  Tom Baker (@Duckimusprime) reported 8 minutes ago

  @Sam957063743921 @jamesxclean @jarrodwalsh That would've meant a lot, not Foxtel deciding to broadcast his emotional reaction. If you want to see how bad a call that is watch the Crows post of the moment, where they cut Jordan out.

• 
  Greg1956 (@Greg19562) reported 12 minutes ago

  @Ryandally08 I want sky news detached from foxtel dog ****!

• 
  curativequest (@ScarcityStudent) reported 13 minutes ago

  @JOSH______NZ @skysportnz Did the exact same here with Foxtel, it’s a ****** joke…. Then he got blocked and Croftey goes “I didn’t think it was all that bad to be honest!” They barely acknowledge him at all, it’s farcical.

• 
  Daran Murphy (@winrgrin06) reported 14 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  El Gordo Ciclista (@elgordociclista) reported 14 minutes ago

  @inthebarberry @CattardSlim It’s owned by Fox, so why is anyone to expect? Ironically, Foxtel (basically the country’s biggest cable network and owned by Murdoch) has Sky News and CNN on consecutive channels. Go figure.

• 
  Kalani 🔴⚪️🦢 (@DickyDoo76) reported 20 minutes ago

  @TheBackPocketAU I don’t have my iPad charged very often these days but regularly watch VFL & footy (Foxtel Go) on my iphone if I’m trying to multitask. This includes watching 2024 Swans v Suns W final at a Motley Crue/Def Leppard concert. Never had any issues. Wishing your dad a quick recovery.

• 
  Alex Sar #DonTheSash (@alexmatthewsar) reported 21 minutes ago

  @NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.

• 
  Jake McCormack (@jakeemccormack) reported 24 minutes ago

  @kayosports @Foxtel tv director has to lose his job after this performance. This might be the worst major sporting event coverage I’ve ever seen #AFLDonsPies

• 
  SydneyCityTV (@SydneyCityTV) reported 24 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  Flinders Ranger (@FlindersRanger) reported 28 minutes ago

  thank goodness for @Foxtel and online services, because watching a local commercial TV “news” service (@9NewsAdel) that carries a football story as lead in the middle of a fuel crisis, is just not an option any more

• 
  Sam (@samster99_) reported 29 minutes ago

  First world problem but looks like Foxtel choosing not to show the first 10 mins of the Freo game because of the delay in the other game? #aflfreodees

• 
  Greg1956 (@Greg19562) reported 32 minutes ago

  @KatyKray73 I pay for foxtel but their news is on there. I want it ****** off and a discount thanks. In other words **** off you dog!

• 
  Adrian Sal (@adriansal80) reported 33 minutes ago

  @SC___Scout Have never and will never get kayo. I've had Foxtel since day one. Never one issue.

• 
  Mei-Ling Day (@Meilingday) reported 35 minutes ago

  @JFalleiro Jeepers. I try to cancel my foxtel and I have the retention department sending me emails, and them giving me deals I don’t want over the phone! I can’t escape them! I feel sad hearing all this. I genuinely do.

• 
  King Pauly (@SirSonicPauly) reported 35 minutes ago

  I don't understand how company's like telsta, foxtel etc Keep increasing prices but you get no extra value or better service or anything. Bills keep going up and the government just wants to tax us more and does nothing about it.

• 
  PVO (@vanOnselenP) reported 38 minutes ago

  I watch almost zero free-to-air tv these days, but had to watch 9 NRL tonight bc my Foxtel was down. It’s almost unwatchable compared to Foxtel. The call was good enough, but the commentary was mind numbing. Despite the pedigree of those doing it. Surprisingly bad!

• 
  Franky Kugisaki (@FrankyKugisaki) reported 40 minutes ago

  @krzyasf4u @Vin_cent00 Nah just never watched this. I was a Ben 10 kid back in the day plus only my Grandma had Foxtel so I had no access to this show

• 
  Frank (@FrankieJBroph) reported 42 minutes ago

  @Quartermain10 "Technical difficulties" don't cover the continuous stuff ups where we watching replays instead of live centre bounce contests. Very poor direction from Foxtel, should be 100% better for the subscription cost!

• 
  not amy (@utahsocialite) reported 43 minutes ago

  @HEdwardfan @luannsmugshoot @Foxtel It really wasn’t that bad just in comparison to the other seasons it fell short but I still think they deserved a 6th and I’d be more inclined to believe it’ll come if they hadn’t teased it for the past 3 years 💀

• 
  Dale in Perth 🔴⚪⚫ (@DaleTho45919445) reported 47 minutes ago

  @kayosports / @Foxtel why can’t we hear the crowd with your commentary? It sounds like you’re not even there!! Absolutely terrible!! It’s ANZAC Day and we’re stuck with inferior products

• 
  Jye (@jtristian95) reported 48 minutes ago

  Again can someone at @FOXFOOTY @Foxtel @FOXTEL_Help fix the audio sync issues on fox footy right now. #AFLNorthBlues

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 52 minutes ago

  Same here! WTF! @Foxtel

• 
  Tom Baker (@Duckimusprime) reported 55 minutes ago

  @simmos83 @jarrodwalsh Criticising ****** behaviour from Foxtel? And you want to try and pull out club v club ****? The fans of the Hard-done-bys are a ******* weird lot.

• 
  J Pipsam (@markdavaus) reported 56 minutes ago

  @ranmasaotome96 Game of Thrones being locked down by Foxtel forced it. I would have bought day-of released episodes via iTunes or Xbox Video if given the option. But nooooo- had to go sign an exclusivity deal with Foxtel.

• 
  jaimee ⁸ ¹ ⭑ (@E8M1AJ) reported 57 minutes ago

  i did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!

• 
  Trent Steel (@TAStanton2323) reported 59 minutes ago

  @lauren_vasiliou Have dealt with them a lot, one thing that’s scary is they have no fear, not of police, not scared of consequences. Because the worst they get is Aussie jail for a bit, and that’s 3 hot meals a day, gym and Foxtel.

• 
  Mel (@its_me_mel_xx) reported 60 minutes ago

  I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬

• 
  Garry (@garry1951b) reported 60 minutes ago

  @Quartermain10 @7AFL Just as bad on @Foxtel / Kayo.