FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (44%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (7%)
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Phone (3%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Gold Coast, Perth, Brisbane, Canberra, Sydney, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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DarrenJex
(@DarrenJex) reported
@Fox_Motorsport At least put Wednesday thru Sunday in their guide. (Still showing Gold Coast race) Foxtel told me today “ it’s being shown on FTA channel 7.”, not there issue,they have no idea.
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Georgie Low
(@_georgie_girl_) reported
Any chance @Foxtel would be willing to give Android users a discount considering Foxtel Go app has imploded with Android 12 upgrade? If you're wanting people to move to mobile streaming services, probably a good idea to have a product that works. Also, no solution or ETA yet.
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PedestrianCritic
(@PedestrianCrit1) reported
@ben_damon @MainEventTV There’s been a lack of publicity from Foxtel on this fight. Absolutely disgraceful. If it was Tszyu it would be plastered on all news channels including Al Jazaeera on Fox. I guess the surname and $ help coming for. Tszyu for mainevent.
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Thomas Panagiotakis
(@thomas_no9) reported
@FOXNRL Foxtel is dying a slow death and Fox Sports it seams it doing a Sky News with sensationalist rubbish to suck people in. These signings are for 2023. The dogs flicked many this year with more to come next year. Nothing to see here!
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💧💉💉Kylie Mumby
(@kylsm5) reported
@PrincessPark7 @Foxtel Yup I took it up end of last yr / early this yr… same $5 for being a Telstra customer
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ddsydney
(@ddsmall2000) reported
@ParamountPlusAU @jasonwylie77 Agree unwatchable again. Can't you make a better app or streaming service. Where is the foxtel app happening
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jack peacock
(@rejacktion) reported
@kevinlgerhardt You really can’t compare the ratings - Foxtel has a streaming service now, so the episode is played live on Foxtel and released on Binge at the same time. Would be curious to see 7 day viewing numbers including these views
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Nige Ellevsen
(@MainPlaya) reported
Have tried to communicate with @Foxtel using the chat app, txt message etc...absolutely hopeless! Just wanted to know what @NBA games were on due to TV guide not working. @ESPNAusNZ not sure who's responsible for the 3rd world NBA coverage on foxtel...can only assume it's Foxtel
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Xangcris
(@sentientveggie) reported
@GendoWasRight Over 15 years since Foxtel was ditched. Never missed it
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Schillerdor
(@schillerdor) reported
Wow. @aleaguemen Please give the rights back to Foxtel. Choice is now between an abysmal streaming service with no features, poor quality (@ParamountPlusAU), or occasionally @10FootballAU for feature games full of ads. You went for the payday but have screwed the game #ADLvMCY
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Lynn Phillips
(@HappyPawsTreats) reported
@GidgitVonLaRue I woke up, saw "the new variant" was clogging every "news" channel Local, US & Europe So I turned on Foxtel Box set "The Americans", got in the kitchen & I've been making dog treats all day. My on-line business I've never been happier, less stressed & more productive
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Foxtel Help 📺 🆘
(@FOXTEL_Help) reported
@ted_thorne Hi Ted, we're aware of the issue with the online tv guide, this is currently being investigated by our engineers who are working to resolve this ASAP. You should be able to use the online TV guide through the My Foxtel app in the meantime. -Mac
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Pete Hoskins
(@PeterH314) reported
@TruckiePete @GTRoberts @supercars Yes, Foxtel’s week of past Bathurst classics, just another reason to limit the amount of time away from the TV and prey Foxtel doesn’t have any service issues…
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Mrs Jewell
(@linay65) reported
@RHOMExclusive @Foxtel Well that is Crap💩Poor excuse
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Mark Dickenson, measuring insanity in Oz politics!
(@bugwannostra) reported
29: Why do we give public money to Foxtel while defunding the ABC and SBS? Answer 29. Ask Rupert? It's above my pay grade. We do hate the ABC and SBS. Diversity sucks.
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Mick Colliss
(@MickColliss) reported
I’ve just been notified by Foxtel that a technician will be arriving at my home sometime between 7am and 5pm tomorrow. That narrows it down a bit.
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lex
(@xchasechaos) reported
@FOXTEL_Help is sending a new hub really the only solution to any internet issue or what? This is the 5th hub we’re being sent and it’s getting ridiculous.
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Debbie Hofstetter
(@DebsHof) reported
Trying to find a movie is hell with my husband! Foxtel down!
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The Great El Fuerte
(@Great_El_Fuerte) reported
@AngeloFalls Don't consider this a defence of streaming service either. There's still insane problems with them like the amount they pay for shows or Netflix's Cuties and Chappelle nonsense. Its moreso a takedown of cable as using Foxtel a couple of years ago-
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Sam Sammoi Gordon
(@sammiedude88) reported
@FOXTEL_Help TV guide needs a bit of an update for this weekends Supercars action, it’s down as “Gold Coast” but the event is at Bathurst, oops team!🤪
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Winsor Dobbin
(@winsordobbin) reported
Hi @FOXTEL_Help Some weeks ago I was sent a letter saying I was being given extra channels. That never happened. How do I check please?
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Saf ❤️
(@thatqueenbishco) reported
@RHOMExclusive @Foxtel I wanted to see Janet vs Kyra so bad
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Holly
(@Holly24116384) reported
@FOXTEL_Help Can someone who isn't the account holder cancel the account? We wish to cancel but the account is in my husband's name although I am the contact person.
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Stephen Pink 🧙🏼♂️🐕
(@2FacedPink) reported
@RHOMExclusive @Foxtel Big mistake. Terrible decision. Your telling me they couldn’t set it up to be even done on zoom. Read the room @Foxtel 😑
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Liberty Campaign
(@readyforliberty) reported
@SkyNewsAust **** like this is why I cancelled my Foxtel subscription.
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Renata
(@itsrenatak) reported
Had to reboot my Foxtel box this morning as parts of my Foxtel is not responding well and it will give it a boost of freshness to get it going and this morning is taking a long time to reboot as it is raining here and sometimes the satellite signal will go out.
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John Patsoukas
(@patsuke) reported
@10FootballAU @ParamountPlusAU Chrome casting on your platform is almost impossible, just freezes call the time . No problem with Foxtel or Stan casting for Champions or Europa League . Optus for EPL is no problem either so it’s not my internet !
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Brogan - Firewire Digital
(@firewiredigital) reported
from
Newcastle, State of New South Wales
Look I know we all liked to watch the @aleaguemen on mute when it was on Foxtel but come on @ParamountPlusAU wtf is going on? #WSWvNEW
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Babanguida
(@BlackRocko100) reported
@Foxtel Happily Murdoch free. Foxtel customer service is garbage, #MurdochGutterMedia vomits hate through its faux Fox and Sky ‘news’ channels, and it’s hugely overpriced.
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ames (taylor’s version) 🐈⬛
(@exileevermore) reported
@3amwilds i was poor i couldn’t get into them as a kid bc i didn’t have foxtel this is triggering <\3