FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (52%)
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Internet (30%)
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Total Blackout (7%)
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Wi-fi (6%)
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Phone (3%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Adelaide, Sydney, Canberra, Brisbane, Perth, Melbourne, Port Stephens, Campbelltown, Townsville, Port Macquarie, Ballarat, Nowra and Cairns.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Sydney |
Internet | |
| Canberra |
TV | |
| Brisbane |
Internet | |
| Adelaide |
Wi-fi | |
| Perth |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Payne
(@Payne_Matt) reported
Anyone on #Foxtel go having problems? Keep getting a PE8006 error and can't pick up any of the sports channels live. Any suggestions? Have rebooted everything and changed devices. @FOXSportsAUS
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David Wedd
(@DaveWedd) reported
@brianjacobs79 @FOXTEL_Help Also have Prime Video, Netflix, Stan. No connection errors (or any other type of error) with any of those. Issue was first raised around 18 months ago, and even trying to get a resolution was like pulling teeth.
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JB
(@mynameis_jb) reported
@Foxtel @FOXTEL_Help Hi. Who do I speak to about a refund? Subscribe specifically for the footy and have missed a large chunk of the game due to errors with your service.
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AlvinDeSauceGod
(@GroovySaiyan) reported
@Foxtel whats the go? It crashed mid footy game and won't reconnect, and apparently I'm not the only one with this issue
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Carley
(@Carleyy_) reported
Thanks @Foxtel for letting me get through the Panthers game but I was enjoying the #NRLSouthsEels game. Please fix this before the #NRLRoostersRaiders. I am stuck watching the same part of the game on repeat @FOXTEL_Help
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Chris
(@Vossy7) reported
Fix your ****** **** @Foxtel and get the A-League on #SydneyIsSkyBlue
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#Dan2k23
(@suthodan) reported
90th in line lol and 40 min wait No issue @Foxtel @FOXTEL_Help
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Les Street
(@official_lesdog) reported
Thanks for My Football Live App because Foxtel is down the tunnel at my end. Maybe they've just given up the ghost. #ADLvSYD
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Dr Hand. MD
(@andrewstarr1000) reported
@FOXTEL_Help What is a PPE1004 technical error? How do I fix this? PS4 app.
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#Dan2k23
(@suthodan) reported
Everyone tag @Foxtel so they can't deny it this time like they did with the cricket Pathetic bunch of blame ignoring money shake down merchants
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Jonathon Costello
(@jonccostello) reported
@FOXTEL_Help can’t access channels and NRL channel stuck on 20 mins ago feed. Paying for no service...
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Brython
(@Brython14) reported
Hey @FOXTEL_Help , your streaming service is down in Richmond 3121. Any idea when it will be up again?
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Jesus the Princess
(@mattmanormazoku) reported
@Foxtel What a fail
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Al Opinionated
(@Tifosipazzi) reported
Is anyone else having issues with @Foxtel on Demand? @FOXTEL_Help #foxtel
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Biggie
(@vicscorpio77) reported
@jalafaci @CinNy87 @Foxtel QLD had an issue too
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Carla C
(@carlagai) reported
@Tifosipazzi @Foxtel @FOXTEL_Help I'm having issues with Foxtel, FULL STOP! Not sure if it's the weather in WA or something else but I'm glad it's not just me, I suppose.
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David x19🏆
(@Matador_Shark) reported
@FOXTEL_Help hope you will be compensating all your customers for this latest outage. Pay for live sports and you can't deliver the service
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The Peanut Gallery
(@_shanmoho) reported
@Thinwhytduke Foxtel is down here.... no one can watch!
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Anna
(@spannaforce) reported
Foxtel Now is down @FOXTEL_Help
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Batoshi Dakamoto
(@BDdot43) reported
Fix your app @Foxtel
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Ryan Hennessy
(@RyanHen31961048) reported
@bneil33 This is beyond ridiculous @Foxtel @FOXTEL_Help you’ve lost a customer
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Mick G
(@themickgee) reported
@Foxtel @FOXTEL_Help fix my foxtel
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Kym R
(@kymr75) reported
@foxtel, what the hell is happening? I don’t pay outrageous prices every month for the service to constantly be down. Sort your **** out!!! #foxtel
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Ruben
(@rubengarcia801) reported
@FOXTEL_Help Why is my Foxtel frozen or looping on my channels? tried on my Tv through fox app, my phone and my pc through browser... all the same issue????
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Brian Jacobs
(@brianjacobs79) reported
@suthodan @DanielStritar @FOXTEL_Help I rang and it said a 45 minute wait. That one person in the call centre will still no doubt deny there is an issue
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simon
(@10mmsocket2) reported
@FOXTEL_Help fix your Foxtel go/now, she’s dead as a dodo
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Kim Holland
(@Blueeyedvamp) reported
@Foxtel great job at keeping foxtel go going for the parra rabbits game 🤨 #getyourshittogether we pay enough for none of these errors!
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Biggie
(@vicscorpio77) reported
@CinNy87 @Foxtel I’m ok in Vic Foxtel Go had an issue though
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Andrew
(@arjackman85) reported
@FOXTEL_Help did the Foxtel go ap just go down?? Not able to play properly and is pausing on all channels as of 10 mins ago.
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Jessee
(@Jessee0923) reported
There goes watching #ADLvSYD thanks Foxtel Go for the most incompetent app ever. Luckily A-League is moving to Paramount who hopefully knows how to have a competent streaming service