FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (47%)
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Internet (28%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (3%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Perth, Sydney, Launceston, Melbourne, Canberra, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Bazza
(@BarryAdlam) reported
@FOXTEL_Help - So when nothing that supposed to work doesn't, and you don't have Real Person online Chat, and if you did, would take a couple of hours trying to solve a problem that can't be solved by Web Page or Live Chat, what are customer's supposed to do.
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Ozsports Radio - Match Day Crew
(@Ozsportsradiomc) reported
@SharonG94202118 @SuperNetball I don't understand I am watching live games on Foxtel with no problems. Channel 505
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Racing Viewer
(@compaqfw22) reported
@samdaddow03 @StanSportAU @IndyCar If you supported Indycar being shown on Foxtel, then you should support it being shown on Stan. The Stan coverage has been superb so far
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Strategic Prism
(@StrategicPrism) reported
Australia’s main satellite operator #Foxtel has announced it will suspend broadcast support of #RT channels to its 3.8mn subscribers. I am not sure why block press? Let people hear both sides of the story if that's what it is.
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Gerg
(@Gergyl) reported
@QuantumHawk666 A better fix would be to dump @Foxtel platforms.
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Erich Möller
(@mollerchil) reported
@Foxtel_Newsroom @Foxtel @FlashNewsAU We pay for a service not censorship!
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Peter Haydon
(@HaydonPeter) reported
How are we supposed to be properly informed about the Ukraine conflict when Foxtel blocks us from seeing one side of the story. Unblock RT now. Cancel my Foxtel subscription #RTNews #Foxtel
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Chronny Weissmuller
(@LOGAN_TIM) reported
Channel 658 has been down for 40 something minutes @foxtel what's the deal?
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Incidents World Wide
(@IncidentWorld) reported
@ShuttleAlmanac @RT_com Was taken down by foxtel
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ybot
(@tobyHellyeah) reported
@sophieelsworth @RT_com @Foxtel We still want to see what they are saying. What is the problem here?
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Mike Lazarus 👹
(@GLComputing) reported
Why does @Telstra or @NBN_Australia never know when there's an outage on my business connection, but @Foxtel (on the same HFC cable) can confirm it?
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Emperor NoKlothes
(@SouthernTrader3) reported
@Foxtel HOW DO I CANCEL MY SUBSCRIPTION NOW YOU'VE BANNED RT?
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Peter Haydon
(@HaydonPeter) reported
@Foxtel How are we supposed to be properly informed about the Ukraine conflict when Foxtel blocks us from seeing one side of the story. Unblock RT now. Cancel my Foxtel subscription #RTNews #Foxtel
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TatRooster
(@tatrooster) reported
@westiestylz Benji or Justin? @benjimarshall2 was great on Foxtel tonight.. was Justin terrible?
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Bryn Davies 🇷🇺
(@tofar1) reported
RT news is being blocked throughout the world. One view is all thats allowed now. Lucky you can still get it live on YouTube. **** you @Foxtel you pathetic parasite. Remember to get rid of sky news after darks they're even worse or cnn when the US invades their next country
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Mike Tuckerman
(@Mike_Tuckerman) reported
@michaelbodey @Foxtel Yeah, I was watching it the other night just to see what sort of unhinged lunacy they were running with. Censorship is something we should never take lightly but it certainly wasn’t adding anything of value.
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DogStar
(@DogStar_01) reported
Just had the ultimate pleasure of cancelling @Foxtel as their ****** IQ box hasn't worked since November and they've played it out as long as possible with bullshit promises. This is a 3rd world service and the joy of giving @rupertmurdoch less of my money has made my Sunday.
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Mac Ross
(@hotplates) reported
@kayosports for a premium priced subscription your app and interface are trash. A very poor CX. Hasn’t changed in years. Invest in your platform to justify the high cost. Lift your game Kayo @Foxtel
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Rors
(@Rorsroars) reported
@AaronLessis Any power surge? Happened to us about 7 years ago. The lightning hit the stink pipe 2 doors down. Fired our tv, DVD player, Foxtel box, modem & stereo/soundbar Check your fuses & safety switches 👍🏼
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Paul Martin
(@PaulMar10374531) reported
@sophieelsworth @RT_com @Foxtel Is that called « cancel culture »?
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Fraze...
(@TigerFraze) reported
@RezaPars Bit ordinary if you're a Foxtel customer
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frog adams 🐸🐸
(@FrogAdams) reported
@JohnoB82985323 Lucky I bought a carton Johno. Can't get out again. So it's bottles at home watching foxtel. Damn rain and having one road in and out that's flooded.
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Wombat
(@FlyingWombat999) reported
@Goalkickingguru Australian government has shut down rt on Foxtel mate Australia is free nope @Goalkickingguru
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David Thompson
(@Davidgt84) reported
@sophieelsworth @RT_com @Foxtel About ******* time! It should never have been on, it was just after the Crimes Annexation it started airing
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David Thompson
(@Davidgt84) reported
@sophieelsworth @RT_com @Foxtel About ******* time! It should never have been on, it was just after the Crimea Annexation it started airing
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Peter Haydon
(@HaydonPeter) reported
@AndrewBeatty Very disappointing. How are we supposed to be properly informed about the Ukraine conflict when Foxtel blocks us from seeing one side of the story. Cancel my subscription
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Wombat
(@FlyingWombat999) reported
@AnnaRawlings_ @SkyNewsAust Australian government has told Foxtel to shut down rt on Foxtel so basically and news outlet that pushes the government's native just shut it down basically @AnnaRawlings_
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Mark S 🇿🇦 🇦🇺
(@Mark_S007) reported
@Foxtel poor customer service and worse case resolution. One very unhappy customer. @FOXTEL_Help
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Ross the Refactorer 3x💉🏳️🌈🇦🇺🀄🐇
(@EnsignR) reported
I never thought I'd ever be congratulating @Foxtel for doing the right thing, but by halting transmission of RT they've done exactly that. Good on you @Foxtel.
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Bazza
(@BarryAdlam) reported
@FOXTEL_Help - So if you don't offer Technical Support anymore, I guess I will have contact the Telecommunications Ombudsman to make a complaint, because Foxtel should provide Support when customers have problems, and I am unable to use Foxtel at this point.