FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (50%)
• Internet (30%)
• Total Blackout (10%)
• E-mail (3%)
• Wi-fi (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

City	Problem Type	Report Time
Brisbane	TV	11 days ago
Matakana	Internet	14 days ago
Adelaide	TV	16 days ago
Brisbane	TV	22 days ago
Adelaide	TV	22 days ago
Kincumber	TV	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Cope (@LandscopeInfo) reported 3 minutes ago

  @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****

• 
  Brendan Johnson (@the_red_heifer) reported 7 minutes ago

  My Foxtel stream just cut out after Latu got inexplicably sent for 10, that's a sign from God I say

• 
  Steve Hudson (@SteveHudso95010) reported 8 minutes ago

  @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

• 
  Fine Cotton (@mr_finecotton) reported 8 minutes ago

  @Foxtel u say u provide the best entertainment & sport.... the latest series of The Secret of Skinwalker Ranch premiered 19 May 2026 in the USA.... It's July & youre still not screening in Aust - why am I paying $100/mth for second rate service? @HISTORY @BrandonFugal

• 
  Freo ⚓ Pope (@FreoPope) reported 9 minutes ago

  @FkYeahMatt I think Kayo just picks up Foxtel channels & re-packages them into streams. Foxtel is focused on their channels & they stayed to the end of the Swans game that ran over due to a bad injury, before they switched to the AFLW. Don't think Kayo produces shows that are on FoxFooty

• 
  Craig The Speculator (@craigspeculator) reported 10 minutes ago

  @Easts4Life @Foxtel that's lovely. Yes I would think something along the lines of "so sorry, glad she had been a customer of ours, all the best"

• 
  the cat (@boogiecat11) reported 18 minutes ago

  @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

• 
  Julie Burgess (@julieburgess623) reported 23 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  Scrumblebum (@scrumblebum1) reported 26 minutes ago

  Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

• 
  antqld (@antqldbwog) reported 27 minutes ago

  @Darcy_Cosgriff @NicNegrepontis This has always been the case, make Kayo so **** and we can squeeze a few extra $$$ out of people when they sign on to foxtel.

• 
  Kurt (@kurtjj95) reported 27 minutes ago

  @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

• 
  7️⃣Michael0️⃣ (@squeakee21) reported 28 minutes ago

  & how ******** are Foxtel justifying a 3 man commentary team of Howard/Reiwoldt/Ricciuto for a Saturday night game. Phoning it in now

• 
  Lexi (@baroque_doll) reported 29 minutes ago

  Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

• 
  M.\tt 🟡🟢 (@CosmicMatt92) reported 31 minutes ago

  @Bingbongbo10475 @telegraph_sport The TV ratings have been neck and neck for FTA/VOZ audience figures. Both AFL and NRL hovering around 500-650k. AFL has beaten the NRL multiple times this season including last night which was AFL 655k and NRL 544k. It's always going to change though depending on the games that are on and general interest in those teams. In the stands, its 37,623 AFL and 21, 676 NRL for average attendance. That's 73% higher. For last season in particular, AFL had a Seven FTA average of 630k, and roughly 300k for Kayo/Foxtel NRL had a Nine FTA average of 570k and around 430k for Kayo/Foxtel. So no, it's not night and day between "every domestic sport combined" its barely midday and 1pm between NRL and AFL, and night and day between AFL and NRL when it comes to people actually getting off their arses and going to support their team. I don't watch either sport, but the facts are there in black and white.

• 
  James Jones (@JamesyJones) reported 31 minutes ago

  @OMGTheMess Coalition also handed out $40m to Foxtel. Complete and utter scam. Cash for comment each and every night. There was no tender, no conditions and no reporting. All to a subscription service that cheerleads them every night. But the Right don’t dare bring that up.

• 
  Stonkin Days (@n0otherwaythere) reported 33 minutes ago

  @craigspeculator @Foxtel You can’t expect service workers to do emotional Labor. They’d get these calls all day. Personally I as a customer would prefer they keep it cold.

• 
  Matlock (@Matlock47825386) reported 33 minutes ago

  @filmgeek_rq Yep absolute **** show. Murdoch said you’ll kill Foxtel so don’t let fibre happen, so Abbott dutifully obliged said ‘25mbps’ was sufficient. We’ve wasted billions on this the original plan was clearly the way to go.

• 
  Jason W. (@The_real_J_Web) reported 33 minutes ago

  @ReadingThePlay My stream looks like your picture. Terrible stream tonight. Any movement is jittery and awful. @Foxtel need to do better.

• 
  TheTopMostDog 🇦🇺🐕‍🦺🏕️🎣🔫🪓🥩 (@TheTopMostDog) reported 34 minutes ago

  @Foxtel Mum is still paying $90/mo for this ****. I've almost convinced her to let it go. The value just isn't there anymore since competition ramped up. She could pay for half a dozen streaming platforms for that much. Unless you change, you'll die along with your last subscribers.

• 
  Tiger Pops69 (@tigerpops69) reported 34 minutes ago

  @A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then

• 
  Piewarmer (@poundtown777) reported 37 minutes ago

  @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

• 
  ClayChucky (@claychuckyclay) reported 40 minutes ago

  Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

• 
  catherine (@CathP82) reported 41 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  George W. Grundy (@georgewgrundy) reported 45 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  Dingus wingus (@drewwharton) reported 45 minutes ago

  @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 46 minutes ago

  There are many Foxtel customers in Australia who are eagerly awaiting the day when the Tszyu's are no longer shoved down our throats.

• 
  Lewis Jones (@LewisJones38831) reported 51 minutes ago

  AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

• 
  Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported 56 minutes ago

  @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

• 
  Ray Gatt (@Gatty54) reported 57 minutes ago

  Anyone having issues with Foxtel?

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 58 minutes ago

  Foxtel will keep increasing the price until they can force all their satellite subscribers over to Kayo so they can close down their superior but more cost expensive satellite services. They want to close all the none sport services & eventually Incorporate gambling options