FOXTEL service status: outage reports and connection issues
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (45%)
- Internet (33%)
- Total Blackout (9%)
- Wi-fi (6%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Kiama, Brisbane, Adelaide, Sydney, Perth, Arumpo, and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 9 days ago |
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Total Blackout | 9 days ago |
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17 days ago | |
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Internet | 18 days ago |
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Internet | 19 days ago |
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Internet | 27 days ago |
Community Discussion
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FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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@The_Tony 2023 🏆 (@the_tony) reportedFoxtel must be desperate to sell tickets for the Fredumb 250 UFC disgrace, poor old Gerard has to keep pushing the broadcast at every commercial break.
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Micheal Elliott (@MickElliott11) reported@CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)
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Matlock (@Matlock47825386) reported@footyindustryAU Foxtel price is at its absolute limit - can’t be jacked. If they didn’t get NRL it was an insta cancel. Now they have so few of the sports it’s no longer a one stop shop it’s a different equation.
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Tiger Pops69 (@tigerpops69) reported@A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then
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“Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported@KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!
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albert ross (@bermaguifishing) reported@Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge
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Kaitlyn (@doublepiked) reportedFoxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.
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Scrumblebum (@scrumblebum1) reportedMy god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one
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Scrumblebum (@scrumblebum1) reportedHad to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless
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Wayno (@kts350) reported@FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it
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COOPS 😎 (@sportandracing) reported@LeagueFreak Foxtel don’t have any issues.
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DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported@golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.
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Carl Raymond 🌞🌞🔋 (@CarlSparre) reported@ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.
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dixy (@DorothyDixer12) reported@barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills
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Briggsy (@champingyon) reportedThe Foxtel commentary team for this Titans vs Manly game could be the worst of all time....
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Arts Desire (@artsdesire) reported@LisaB_29 $350 is not bad compared to foxtel & Kayo.
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Voicey (@Dubhgall90) reported@pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?
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joan Reynolds (@joanReynolds52) reported@RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy
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Mr Black (@_OutInTheBlack_) reportedbroadcast on foxtel is down the hindi channel's working though 🙄 #AFLDogsTigers
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Sandy Lanceley (@sandylanceley) reported@ROBUNS @Channel9 @wwos There was some talk about that, but I haven’t seen confirmation. A big problem though is there’s limited space to broadcast a higher bitrate which Foxtel producing it couldn’t fix.
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mark macca 🐅🐅🏆 (@mcdonellaussie) reported@simmoh666 @FOXTEL_Help @Foxtel Everytime Kayo plays up I find Foxtel is no good too. I just presume they using the same platform to stream with. Paramount were crap for two year just with sports the rest was good. They obviously took notice and worked to improve their technology & fixed it! Or viewers dropped
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Cossie23 (@cossum23) reported@7AFL Do yourselves a favour …. Watch an episode of “On the couch” on Monday at 7:30am @Foxtel @kayosports AND then watch this 💩 Result = You will never watch Agenda Setters again
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Span (@leespanos) reported@centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish
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Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported**** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.
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Rachel (@beetwoot) reported@FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.
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Greg McCann (@Crankymack52) reported@strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?
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mªdcªtjo (stay) 2.0 (metres away from me) (@madcatjo2point0) reported@MikeCarlton01 I watched a few episodes of "The Mansion" (an ABYSMAL sketch comedy show he co-hosted on Foxtel) & as such have always been "triggered" by him. I thought it was me, but nah he sucks. Grace Tame is a deadset legend.
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Rock Sniffer (@SniffRocks) reported@Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar
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Jackie Chan (@JackieChan87805) reported@Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!
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James Jones (@JamesyJones) reported@OMGTheMess Hahaha. Yeah televise women’s sport. That was proven to be bs. That’s what they ‘claimed’ it was for. And estimates proved not a single additional women’s sport was televised. Also Foxtel never even asked for the money or reported what they did with it. $40m given away.