FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (44%)
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Internet (29%)
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Total Blackout (17%)
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Wi-fi (6%)
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Phone (3%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Canberra, Melbourne, Perth, Sydney, Brisbane, Gold Coast, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
TV | |
| Melbourne |
Internet | |
| Perth |
Internet | |
| Sydney |
TV | |
| Melbourne |
Total Blackout | |
| Sydney |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@goonerw) reported
@bigjsl Foxtel's just as bad and you're paying for the ads there.
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Anthony Pirrello
(@AnthonyP2201) reported
@JulianBuff Why can’t they just add it to a current streaming service like Optus Sport or Stan… gone are the days of foxtel 🥲
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Wayne Hudson
(@Wayneyid) reported
@FOXTEL_Help Thanks I’ve already done that, the problem is the version listed is only up to andriod 10, Nvidia is now 11
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anna s-r
(@annaspargoryan) reported
@oliyoung When I cancelled my Foxtel I realised I don’t know where my aerial plug is and have never watched live TV again
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Murray Lee
(@MurrayLee16) reported
@LCHF_Matt @ScoopsMegan No. of years ago I took out a Foxtel sub because: i) I could get the news live rather than 1 hour delayed in summer; & more importantly ii) it was then still news rather than entertainment Sadly, staff influx from FTA TV means Foxtel now has the same crap passing for news as FTA
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💖🦄Stacey🦄💖
(@TinkerTigerBell) reported
And now the dumb arse wants to switch me to satellite to solve their problem 🙄 @Foxtel is not accepting the problem is at their end
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Frankie
(@frankie_1987) reported
@KennyBania_ @macktruck81 @joelgibson No no you should subscribe to every single service available, including foxtel. Big brain
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Kelly Baker
(@kellybakermedia) reported
@aristotle1974 @Telstra I have paid for Foxtel for at LEAST THREE YEARS and never EVER used it. Ever. But it is impossible to contact @Telstra to get them to remove it.
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Paul Corlson
(@pauljc26) reported
I like how @FOXSportsAUS has removed No Ads now cause they are showing ads on the bottom of the screen, @Foxtel is lucky they have sport cause the way this service is going it might not have many subs otherwise
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Jackson
(@JacksonOnerr) reported
@binge_help hi; do you have a rollout plan for 4K to be added to your service i feel the quality of streams is very poor compared to other services, Also curious on live channels would you ever add more channels that are available on Foxtel such as Fox8.
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matt
(@iamnotbatman01) reported
@Telstra @NBNCo outage in 3185, elsternwick, just on 3pm. No Foxtel cable either.
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jillyjillaroo
(@jillyjillaroo) reported
@FoxCricket @Foxtel @kayosports Perhaps the Team could tell the officials that they don't need the stupid champagne spray. I believe many women find it quite offensive, and Usman should not feel that he has to run away. That would be true inclusivity.
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Psyberus
(@Psyberus) reported
@GuardianAus Australian Government: $30 million gifted to Foxtel/Rupert Murdoch company - LNP supporter & donor. $22 million gifted to Harvey Norman - LNP supporter & donor. $42 million gifted to Hillsong Church - ran by Morrison's best friend. . . $1 million to support Tonga.
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💖🦄Stacey🦄💖
(@TinkerTigerBell) reported
So now my @Foxtel is not working and the only solution it seems from them is to switch to satellite and not fix this issue🙄 I have a solution and that would involve me saving $139 a month 😡
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Nathan Patrech
(@ACOPNate) reported
@BigTimStiles @ComicsNerd2 It’s basically foxtel’s streaming service.
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Elliot Kerdel
(@Elliot_Kerdel) reported
@andrewbogut @Foxtel @FOXTEL_Help The only thing I’ve ever had success with is getting a tech to fix hardware issues quickly… a part from that… mediocre is an understatement
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Curious Insight
(@CuriosInsight) reported
@FoxCricket @Foxtel @kayosports This is a terrible example. Does Usman Khawaja not go to restaurants where Alcohol is served? Does he not go to a beach in Australia? Does he not play in a stadium where alcohol is served? Inclusivity does not mean rigidity on one's part and expecting other's to bend down.
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Wiley
(@wileyfuller) reported
@seveniste @inkl That sucks. "manual" un-subscription processes are a deliberate barrier for users. There is literally no reason for them other than to stop people leaving. News corp/foxtel is another org that uses the same trick.
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Kelly Baker
(@kellybakermedia) reported
I have attempted to cancel Foxtel by Telstra at least a dozen times by phone chat, messenger, text and phone call and I AM STILL PAYING FOR IT. @Telstra what do I need to do make this happen?
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Dr. Terry Goldsworthy 🇦🇺
(@tgoldswo) reported
@Foxtel @Wayneyid Same here since the update a couple of days ago Foxtel keeps asking me to log in with the same error code. It used to have to be restarted constantly, they need to fix this or I'll CANCEL.
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William Weinberg
(@willwein) reported
@FoxCricket @Foxtel @kayosports Usman had to inconvenience 10 team mates and interrupt the celebration for his irrational stance on alcohol? Isn't there only a restriction on drinking the stuff? What's the hang up on not coming in to contact with it? Doesn't he use alcohol based hand sanitizer?
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Luke carnovale
(@luke_carnovale) reported
@andrewbogut @Foxtel @FOXTEL_Help You should have a direct line to the GM of foxtel... if they cant help you. Then god help us.
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Nathan Patrech
(@ACOPNate) reported
@BigTimStiles @ComicsNerd2 But without being ****, like foxtel
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Wayne Hudson
(@Wayneyid) reported
@Foxtel Error code af4013, I’ve tried contacting the help line and get cut off when no one can help me.
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Scrumblebum
(@scrumblebum1) reported
Still having issues with @FOXTEL_Help ….results now no response as I mentioned I might want some compensation.
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Pirate Pete
(@psossic) reported
@andrewbogut @Foxtel @FOXTEL_Help Mate, when they answer, ask them what country they’re in. Then insist that you want to speak to somebody in Oz. They have to transfer you. Every time I’ve done this, Oz customer service has been great and has offered improvements to my package. Support Oz jobs. Dobro🤙
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Ed Healey
(@emptycab) reported
30 million to foxtel...40 million to hillsong 450 million to the gbrf..22 million to gerry harvey tonga has an emergency call for help..1 million gee the budget must really be stuffed
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Wayne Hudson
(@Wayneyid) reported
@Foxtel have you fixed your app to work on Nvidia shield, I’ve been off two days into a 3 months trail, it’s not looking good and I’ll probably cancel tomorrow if no update.
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WestAussieLeeds
(@WestAussieLeeds) reported
@Foxtel Such a shame. After 20 years I had to cancel due to circumstances. Those circumstances have now changed but after several calls and messages they are not interested in getting me back just by honouring my previous package. Ah well. My money can go elsewhere.
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travelman
(@believekong) reported
@MrKRudd Surely a Royal Commission must be set up after Labor wins the election. Morrison's failings must be brought into account. Each death. Slow on quarantine, vaccinations, RATS, no free rats, aged care shambles, rorts, corruption- grants to foxtel, great barrier reef $$to mates.