FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 02/21/2025 20:00

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (57%)

    TV (57%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Hornsby, Adelaide, Perth, Brisbane, Sydney, Kurrara, Launceston, Hobart and Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne TV
AustraliaHornsby Internet
AustraliaAdelaide Internet
AustraliaAdelaide TV
AustraliaPerth TV
AustraliaMelbourne Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • bcurrall80 Blake Currall (@bcurrall80) reported

    @gomikestevens And I wouldn't put it past Foxtel to completely ***** up their service

  • Richard65267937 **** Jones (@Richard65267937) reported

    @sincespacies Was at a friends place the other week, theyve got a giant 4k display and Foxtel running at 720p because to get 1080p you have to pay more. What the actual ****. **** Foxtel and **** free to air.

  • rugbyleagueontv RugbyLeagueonTV.com (@rugbyleagueontv) reported

    Re: Huddersfield v Salford on Foxtel Australia. This kicks off at 10pm but due to NRL coverage it looks like it'll stream Live on the Kayo service and be shown on Fox League delayed from 11.45pm.

  • ConceptCoffee Concept Coffee (@ConceptCoffee) reported

    @FOXTEL_Help I hope so as it so bad coverage of the current V8 Supercars it is so stuttering !

  • JordanAtkins2 Jordan Atkins (@JordanAtkins2) reported

    @FOXTEL_Help Hi, my series link keeps dropping off and missing episodes. Particularly on free to air. Could you please advise a reason or fix for this? Very frustrating. Thanks.

  • kevinperry Kevin Perry (@kevinperry) reported

    Just a tip for anyone with a Foxtel Residental (satellite or cable) subscription. You now recieve a free subscription to the Flash streaming service as part of your Foxtel package. You just need to contact Foxtel to get your voucher code.

  • DivZero_ My name is Rick 💉⁴ + 💉 (@DivZero_) reported

    Dealing with the @Foxtel disconnection service is akin to dealing with scam callers. Surely Jeremy must be wishing he was in a more ethical call centre? How do they get away with forced phone calls, high pressure sales, and a long hold time while they "check with their manager"?

  • lucky_rae Rae (@lucky_rae) reported

    @FOXTEL_Help I know, that sucks I can't afford to keep adding stuff anyway

  • CraigLeeSmithOZ Craig-Lee Smith (@CraigLeeSmithOZ) reported

    @FlemishDog @pop_arena In 2000 Foxtel got rid of a few channels: they also got rid of the original CMT and replaced it with MusicCountry (a god damn awful ripoff of Max which played pop music). As well as replacing the format of Arena to a female skewed entertainment channel.

  • cooks4luv lacie (@cooks4luv) reported

    @JustSaying8888 Worked with Foxtel. One of the muckity mucks called me up! Promising me the world to come back. I demanded my refund, got it, and never looked back. From ‘sending you to collections’ to that? I didn’t give up.

  • cooks4luv lacie (@cooks4luv) reported

    @JustSaying8888 And I’d been with them since I set foot on Australian soil in 2003. Never did anything but pay my bill. More $ all the time. That’s why I got my nose so out of joint. As I said re: #Apple #foxtel never again!

  • Joe73123094 Joe (@Joe73123094) reported

    @WSWanderingEels @footyindustryAU Has to be, he sold the game out to his friends at 9 and Foxtel. While dismantling the nrl’s digital arm. Gave them everything they wanted and still got a bad deal.

  • giveoutmore Bluebird 💚💛 (@giveoutmore) reported from Adelaide, State of South Australia

    Why does @FOXTEL_Help Never respond to Tweets???

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @SuDharmapala @SkyNewsAust To be fair, many Sky News viewers in Australia are too stupid to find a better news channel on Foxtel, so maybe they do have to do this. The title I was more interested in is the Duchy of Cornwall, as it is a very rich position

  • DivZero_ My name is Rick 💉⁴ + 💉 (@DivZero_) reported

    Dealing @Foxtel disconnection service is akin to dealing with scam callers. Surely Jeremy must be wishing he was in a more ethical call centre? How do they get away with a forced phone call, high pressure sales, and a long hold time while they "check with their manager"?

  • Cracked_Canoe Cracked_Canoe (@Cracked_Canoe) reported

    @Foxtel please for God's sake fix the BBC World feed / signal. It has been going in and out all day.

  • lucky_rae Rae (@lucky_rae) reported

    @FOXTEL_Help HDMI IS CONNECTED what is this problem. am getting so sick of problem's with IQ5

  • AttungaRacing Steve (@AttungaRacing) reported

    @FOXFOOTY #BestOnGround is the worst show on Foxtel 💩

  • RobertM94357343 Robert McLeod (@RobertM94357343) reported

    @klioness The commentary fm TV 7 is Unprofessional bcs they fail 2 call the game, & then U have the Annoying so call Experts These so called amateur commentators can't be compared with the Foxtel teams Let's hope change is imminent

  • chrisshano013 Chris Shanahan (@chrisshano013) reported

    @ParraTillIDie Recruitment not evident. Tom O and Waqar contribute in limited areas. Waqar catches the ball and it is game on in the last 10 minutes. P.S. Foxtel didn't bother showing why the Riff got 6 again for a crap pass either... even though it led to a try.

  • chrisshano013 Chris Shanahan (@chrisshano013) reported

    @9_Moley Big game moment. Panthers throw a crap pass from dummy half. Get 6 again and eventually score. What happened? Who knows, Foxtel commentators too wrap in their own voices. No replay needed.

  • LeeKimpton2 Lee Kimpton (@LeeKimpton2) reported

    @toddwoodbridge @9Gem Your kidding! I recorded Alcaraz/ Tiafoe for you to at end of set 4 day we need to change channel to nine go.I was at work mate and didn’t get to see the whole match. Stan and Nine play god with Tennis. I have foxtel sport for all other tennis, and never miss a match.Nine sucks!!

  • TDinnie Tony Dinnie 🐀🐀🐀🐀 (@TDinnie) reported

    @AndyMaherDFA Remarkable that Foxtel needed the Tax payer to chip in $30M to help them out yet were able to find billions for this deal.

  • JRap67 julian r. 🌿🐠🛡 (@JRap67) reported

    Worst Customer Service Awards 2022..? And the winner is... @Foxtel Ever..? @Foxtel

  • testok51981 tariq (@testok51981) reported

    @kevinperry @MrTVAus Does this include foxtel now packages? Im on the foxtel now service via internet.

  • lucky_rae Rae (@lucky_rae) reported

    @FOXTEL_Help Sick of this, paying money for problems isn't the first

  • phillipwmoore49 Phillip Moore (@phillipwmoore49) reported

    @secomb_michael @platypusadmirer I never thought I’d be this thankful for sport on Foxtel. Even the darts is more interesting than interminable bloviating by ignorant reporters

  • troy_79 Troy (@troy_79) reported from Brisbane, State of Queensland

    Trying Kayo before I cancel Foxtel and I’m not a fan.. every time a re fresh Twitter my steam stops. Is this normal?

  • antonegrice Anthony Grice 💉💉🧪 (@antonegrice) reported

    Hey @kayosports @Foxtel might want to fix your app. If you continue to allow it to be so buggy you will lose millions

  • pemblin Paul Emblin (@pemblin) reported

    @Foxtel it is very disappointing that as an existing customer of 12 years tenure for me to add the Sports bundle to my existing package would mean that I would be paying $20/mth more than the price offered to new customers ?!