FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (45%)
- Internet (32%)
- Total Blackout (12%)
- Wi-fi (7%)
- E-mail (3%)
- Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Wollongong, Brisbane, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 6 hours ago |
|
|
Internet | 4 days ago |
|
|
TV | 5 days ago |
|
|
TV | 5 days ago |
|
|
Internet | 6 days ago |
|
|
TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Lebowski (@spagettihous) reported@Michael94858047 Time to cancel @Foxtel
-
RationalMan74 (@RationalMan74) reported@onepercentas Why does it even exist? Why do Foxtel not simply offer a sports only package? Why does it seem to run off different tech to the Foxtel app which has zero issues?
-
jaimee ⁸ ¹ ⭑ (@E8M1AJ) reportedi did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!
-
anankerv (@anankerv) reported@Foxtel you would reward my loyalty by cutting my subscription by half and rewarding me by cutting the price for me What a joke #cancel
-
OzPandaCollectables (@Jokesterz420) reported@kayosports Fix the app or I’m just going to go get Foxtel with sports channel……
-
RationalMan74 (@RationalMan74) reported@onepercentas Why does it even exist? Why do Foxtel not simply offer a sports only package? Why does it seem to run off different tech to the Foxtel app which has zero issues?
-
Dariyen Jones (@DetroitLemons99) reported@FootyonNine So maybe Foxtel is correct and kayo and the like is a world leading service but the actual failure is our own countries ability to provide an internet service that has the ability to allow the public to best use it
-
David Whitehead (@Whitehead13D) reported@kayosports @kayosports_help Foxtel is looking really good with no service and then need to sign into my own tv. Not good enough! I pay for the service and don’t need to sign in all the time, pathetic.
-
FBDonkey (@FBDonkey) reported@onepercentas When travelling in my caravan all my streaming platforms would work with a low internet signal except for one... KAYO. It's like they deliberately make it bad so that people sign up for Foxtel
-
Cas (@Cas26Harper) reported@lorahmoe Foxtel was originally sold to us as ad free tv more than 20 years ago. A few yrs later we’d sit down to watch something, Didn’t matter what channel. You’d watch a few minutes then there were 10 mins of ads..we were paying $100 a Month for that!?? Absolute rubbish.
-
ralph horowitz (@rtralphy) reportedConfident prediction The price of Foxtel and Kayo will spike considerably, and it will be justified based on the government gambling ads crackdown Quinella: Never waste a crisis into law of unintended consequences GR 👍
-
cayley⁷🏒 (@ccaynucks) reportedthere’s an ad for yoplait playing on foxtel atm and i already find it annoying but sometimes it plays 3 TIMES IN A ROW and i’m genuinely thinking ill never be able to eat yoplait again it makes me so angry
-
Benny™ (@bennyspursau) reported@onepercentas @Jonesracing82 Constantly jittering. Ridiculous to suggest Internet is the issue. Have no issue streaming live EPL or even live sport on Foxtel app. Yet Kayo constantly jitters and stutters.
-
Jye (@jtristian95) reportedAgain can someone at @FOXFOOTY @Foxtel @FOXTEL_Help fix the audio sync issues on fox footy right now. #AFLNorthBlues
-
LRS (@semplificato) reported@DStyleBoxing MR would of resigned Opetaia, especially with Foxtel deal in play, poor timing, Jai on Foxtel would of been perfect for both. Mick Francis months ago said MR did not deliver unification, they were moving on, see if someone could deliver, Francis kept on mentioning Turki promises
-
Craig davos (@davos_craig) reportedWhats everyones issue with kayo ? My foxtel doesn't miss a beat 👍#AFLpowerdons
-
RationalMan74 (@RationalMan74) reported@onepercentas Why does it even exist? Why do Foxtel not simply offer a sports only package? Why does it seem to run off different tech to the Foxtel app which has zero issues?
-
hw culture. (@hwculture) reported@schaferstrategy I loved Sydney but unfortunately, I don’t think it’s coming back anytime soon. The only way in which I see them potentially bringing back Sydney and Melbourne, is if a streaming service like Hayu picks up the series. But I’m doubtful they’d run both under Foxtel/Binge
-
FixTechStuff 🛠️ (@FixTechStuff1) reported@purplepingers The hole for the Foxtel cable was likely drilled through the channel in the roof iron so water drips down when it rains. Happened with my satellite internet, 30 mins after installers left there was a downpour and a literal torrent of water poured out the wall plate into the modem
-
Bianca (@Bianca051985) reported@Michael94858047 Streaming services are ******* ridiculous. Prime is not the same as foxtel obviously but all the payments and then still gotta purchase **** it's ******* bullshit
-
J (OAM) (@bigchefjay) reported@onepercentas Was told by @Foxtel employee, when i wanted to go to @kayosports , that it would be a stupid idea for 2 reasons 1)they can reduce my bill by 50% just coz I threatened to leave 2)kayo is an inferior product,prone to drama, owned by foxtel to "appease the tightarses" end quote.
-
harleyw (@harleywattsconn) reported@CosmicRichy @AlboMP BigPond Broadband & Landlines, Google, Adobe, MSN, Hotmail, iTunes and FOXTEL is the worst
-
not amy (@utahsocialite) reported@HEdwardfan @luannsmugshoot @Foxtel It really wasn’t that bad just in comparison to the other seasons it fell short but I still think they deserved a 6th and I’d be more inclined to believe it’ll come if they hadn’t teased it for the past 3 years 💀
-
harleyw (@harleywattsconn) reported@ThoughtVacancy @wayne_kag @AlboMP It is a problem and it bloody well exists!!! Ever tried cancelling Optus Sport, BigPond Broadband or Foxtel? Try listening to Optus's "give me the simple life" hold music for 2 hours.
-
Miles (@Michael1953_202) reported@Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .
-
Mia (@mamma_mia111) reported@Foxtel **** product
-
RationalMan74 (@RationalMan74) reported@onepercentas Why does it even exist? Why do Foxtel not simply offer a sports only package? Why does it seem to run off different tech to the Foxtel app which has zero issues?
-
J (OAM) (@bigchefjay) reported@onepercentas Was told by @Foxtel employee, when i wanted to go to @kayosports , that it would be a stupid idea for 2 reasons 1)they can reduce my bill by 50% just coz I threatened to leave 2)kayo is an inferior product,prone to drama, owned by foxtel to "appease the tightarses" end quote.
-
Phillip Smith (@csnphl) reported@FOXNRL turn up the commentry in Wests v Parra We cant hear them over crowd noise Foxtel treating customers like **** again
-
David Horrocks (@DavidHorrocks1) reported@Foxtel I sent an email to Foxtel and tried to make a follow up phone call. But the live chat cut out. My wife passed away on Friday and I have no interest in television so I want to cancel my account.