FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (56%)
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Total Blackout (19%)
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Internet (18%)
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Wi-fi (4%)
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E-mail (1%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Brisbane, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie, Tamborine Mountain, Warragul and Yass.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Melbourne |
TV | |
| Sydney |
Total Blackout | |
| Brisbane |
Total Blackout | |
| Brisbane |
TV | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Paulz
(@Paulz20445090) reported
from
Westfield, State of Western Australia
Quality service from Foxtel... NOT. On the phone waiting for 2hrs only to be disconnected while finally talking to 'someone' about recording failures. Obviously too difficult. Think I will keep a log here of my ongoing experiences. Stay tuned. #FOXTELfail1
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EARTH FIRST 🇺🇦
(@GaryMDean) reported
@joncoopertweets NEVER! Nor have I or would I ever subscribe to Foxtel. I refuse to give Murdoch one of my dollars.
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Duke and Leon
(@DukeandLeon1) reported
@FOXNRL @Foxtel @kayosports I’d rather pull my eyes out with a pair of **** covered pliers than watch this moronic **** soaked piss poop
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Swifts stan Matt
(@northcoasteels) reported
Also what's with @Foxtel blocking screengrabs, stopping us RL numpties can't prove terrible points on twitter using single frames that prove our argument, while ignoring the greater context that refutes it?
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Mandy Mands
(@Mandarine2010) reported
@Foxtel Live chat is what I did last time and was assured I was getting the issue resolved. How do I get someone to actually call me?
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Kieron
(@TopPilotGaming) reported
Netflix saw the dark side first. Now Prime. Hopefully @ParamountPlusAU NEVER EVER signs a deal with Foxtel to go over and join Netflix and Prime Video. Nor @disneyplus
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MJack
(@mjack7004) reported
@Foxtel @syn3rgi3 Checking Twitter for Foxtel issues (I’m on the Sony smart tv app) and have been getting error PE8000 for hours and here it is - same here - any update Foxtel? Changing channel doesn’t work and Home Screen return doesn’t work. What else you got?
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Jennifer Gregory
(@jewelsbaby10) reported
@Foxtel Never.
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Michael Praxton
(@AustralianPony) reported
@Foxtel Foxtel is dead to me. Why? U can NOT watch free to air channel using the streaming service. U HAVE to watch free to air using your old fashioned poor reception TV antenna. This is the most BACKWARDS step by foxtel and its cause many of us to go watch free to air apps.
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Dean
(@DeanbAdam) reported
I'm going out on a limb here, and I think we are watching foxtel which might be the root cause, but are all #Australian TV presenters/speakers all totally awful people who hate everyone or am I watching a very bad slice of Australian TV?
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Michael Praxton
(@AustralianPony) reported
@Foxtel Foxtel is dead. Why? On iq4 and iq5. U can NOT watch free to air channel using the iq box streaming . U HAVE to watch free channels using your old fashioned poor reception TV antenna. This is the most BACKWARDS step by foxtel and its cause many of us to go watch free to air apps
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Dee
(@dinkidie) reported
@FOXTEL_Help I recorded all of outlander so I could watch it on my day off I went to watch it today to find s6 e5 and e6 due to an error call f26 and shows a pad lock even though all the others recorded and they aren’t available streaming HELP
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Dudebloke
(@INEEDSOMEONE17) reported
@jackieaus @Foxtel they have a ******* monopoly, but streaming is as worse and sadly both are the only way I can watch **** in hd without piracy or blu rays
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Ｊｅｌｌｙ.
(@Jelinaangell) reported
Halloween kills keeps popping up on foxtel.., might be watching it 2night.. lemme know if it’s crap
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Noximilien
(@Omnimech100) reported
@Foxtel Suck my fat **** I pay you enough as is, don't need your **** in my feed as well.
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Jean Mulcahy 🖤💛❤💉 💉💉
(@JJMulch81) reported
@FOXTEL_Help Is just no signal on screen. I've unplugged and re plugged. Reset everything
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alby349
(@agwild49) reported
@randlight take a look at what Americans think of Murdoch/Foxtel & their spread of hate/division like CRT. It'll happen here in Australia. We need to help stamp this out by voting against the lib/nats. Otherwise the likes of 'critical race theory' gospel will start here if lnp are returned
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Karen King
(@klk2111) reported
@FOXTEL_Help My Foxtel remote has stopped working, I can't get support via online chat or phone.
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Noel
(@Hudich23) reported
What the hell is with advertisements when putting a show on @Foxtel It’s pay TV. We pay not to have this **** on.
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Just a Peanut with a Tweeter Account
(@crowdiegal) reported
Dear AFL, In the next TV deal, give fans a choice of the commentary they want to listen to. People who pay for Kayo Sports or Foxtel Go should be able to Fox Footy commentary on Seven Network games #AFLGiantsBlues
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Caro
(@Caro04144945) reported
@fox_netball @Foxtel @kayosports Worst commentary maddy brown
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B Spence
(@TweetItReal) reported
A Foxtel "no-signal" issue occured on the 9th May. I reported the issue to Foxtel on the 10th of May. As at the 16/05, the issue is not resolved. A new cable from Foxtel has yet to arrive even though I live in City of Melbourne. @Foxtel #NightmareWontEnd
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J//R
(@JordanRenouf) reported
@jonzey0 @AndyLevees @eamonnwarner First year, I’m prepared to see where it goes. Anything is better than the foxtel **** show we had
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Daz
(@blahdis1) reported
@iiddiieehh77 Question re Kayo, does anyone experience buffering or poor image quality? I’ve heard about it. I pay $53/month for Foxtel to avoid that **** and also have 4K. Trying to work out if it’s good value or not !
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David Winton
(@DavidWinton2) reported
@Foxtel I cancelled Foxtel, never again. Murdoch won’t stress about that, but I feel better.
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Duke and Leon
(@DukeandLeon1) reported
@FOXNRL @Foxtel Does anyone watch this ****?
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Jim Petropoulos 💉💉💉
(@jim_petrop32) reported
@Foxtel been on hold for over 42 minutes to speak to technical support. Do not ask me to DM you
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John Sadler
(@gjohnsadler) reported
@Foxtel Ive Had Drama since I got this **** box and since you shifted the jobs offshore were farked when we need help. I'm trying to give the box back and So all I get is calls chasing money. No calls returned, when I needed help to make it work though. Oh No, none of that bullshit Mate.
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B Spence
(@TweetItReal) reported
Foxtel has indicated the delivery of the new cable may as late as the 25th of May. That will mean 15 days of no-signal. At what point does an escalation process kick-in? Does Foxtel even care? @Foxtel #NightmareWontEnd
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Johnny Nett
(@SimonTropeano) reported
@footyindustryAU Just remember.....one day foxtel won't have enough money to give a billion dollars to afl for broadcast deal.......and it will all come crashing down. The only thing stopping half Alf teams going bankrupt is foxtel tv money