FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (33%)
• Wi-fi (9%)
• Total Blackout (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Kiama, Brisbane, Adelaide, Sydney, Melbourne, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Kiama	E-mail	3 days ago
Brisbane	Internet	4 days ago
Adelaide	Internet	5 days ago
Sydney	Internet	13 days ago
Melbourne	Total Blackout	13 days ago
Sydney	Internet	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@Andrew664621) reported 5 minutes ago

  @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

• 
  Chris Rauchle (@ChrisRauchle) reported 8 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

• 
  odd ✮⋆˙。・゜・ (@pusherll) reported 10 minutes ago

  also this was produced by the biggest australian television network yet it was no where to be found on streaming?? how does that work foxtel 🤨

• 
  bndt (@banditkayfabe) reported 12 minutes ago

  @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

• 
  Wayno (@kts350) reported 13 minutes ago

  @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

• 
  GrumpyOldDad.bsky.social (@BjWittwer) reported 13 minutes ago

  @xskinn Save your sanity. Screw Rupert Murdoch. Cancel anything through Foxtel, especially the fictional program “Sky News”. If you want something more factual than Sky News, I recommend Nieghbours, Home & Away, Days of our Lives, & importantly, Bluey. #SaveOurABC #FuckBillionaires

• 
  Leigh (@hinterland33) reported 14 minutes ago

  @sportandracing @AussieNinerGuy @footyindustryAU Um Yes AFL broadcast agreement with the Seven Network & Foxtel includes built-in annual indexation Compound Growth: The contract features an in-built indexation rate, which represents a compound annual growth rate of about 3.6% for the rights fees over the life of the agreement

• 
  Sandy Lanceley (@sandylanceley) reported 17 minutes ago

  @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

• 
  Ben (@bennyshelts) reported 17 minutes ago

  @andrew_whelan The problem is, it still just uses the same linear channel feeds from Foxtel.

• 
  kylie bowers (@KYEZZACHEIFZ) reported 22 minutes ago

  @Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them

• 
  Scrumblebum (@scrumblebum1) reported 22 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  Rock Sniffer (@SniffRocks) reported 25 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  Lexi (@baroque_doll) reported 28 minutes ago

  Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

• 
  Ben (@benno_76) reported 30 minutes ago

  @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

• 
  Arts Desire (@artsdesire) reported 39 minutes ago

  @LisaB_29 $350 is not bad compared to foxtel & Kayo.

• 
  James Milton (@jformaldehydem) reported 40 minutes ago

  @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 44 minutes ago

  takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria

• 
  Alex Carter (@abbacarter) reported 44 minutes ago

  Has PVL sent instructions to Annesley to ensure the Broncos are still in the comp? Part of the rights deal with DZN / Foxtel or what? Downright embarrassing officiating. Off night from Cleary though, his kicking game was poor #NRLPanthersBroncos #PanthersvBroncos

• 
  COOPS 😎 (@sportandracing) reported 45 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  💧Vratislav Krsek (@vkrsek) reported 45 minutes ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  Jan (@bimmyjartel) reported 45 minutes ago

  @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 50 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  the cat (@boogiecat11) reported 53 minutes ago

  @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

• 
  Warthog (@edwarner57) reported 53 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  Ramdas Raymond (@chewie1238) reported 55 minutes ago

  Foxtel and Prime Thumbs Down Every Time.

• 
  Deb (@cDebIn2050) reported 56 minutes ago

  @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

• 
  Alice Stewart 🦂 (@Theretributor) reported 56 minutes ago

  @Ryandally08 Tony Abbott was made leader by his old mate Rupert Murdoch in order to put a very slow third rate internet system into Australia so it would not render his Foxtel by satellite service as being useless. Rupert has since sold Foxtel.

• 
  bndt (@banditkayfabe) reported 58 minutes ago

  The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

• 
  Jimmy (@JamesBa40189175) reported 1 hour ago

  @ausbtcclub We get absolutely **** all for working hard here in Oz. I had job and separate business with mates. Struggled for 8 years and everyone made money from the business except us. Electricity, Gas, Foxtel, wages, rent, rates, tax, gst, employee super. @mrYodaJ @fiftyshadezof1

• 
  Les Slee (@Manlyles) reported 1 hour ago

  Is there a worse company to deal with than @ Foxtel absolutely **** service