FOXTEL Outage Report
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
-
TV (54%)
-
Internet (23%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (1%)
-
Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Adelaide, Melbourne, Scarness, Sydney, Brisbane, Bundaberg, Perth, Canberra, Kalgoorlie, Tamborine Mountain, Warragul, Yass and Berri.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Scarness |
TV | |
| Sydney |
TV | |
| Sydney |
Total Blackout | |
| Brisbane |
TV | |
| Melbourne |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott W
(@SWatMR11) reported
@moen_debra One is a private channel that one can simply refuse to not pay for (I don't have Foxtel). One can't make that choice with the ABC. No one says cancel it like the calls to ban Murdoch, rather let it stand on its own merit. If attractive enough it will survive.
-
Catherine Aldridge
(@CatherineAldrid) reported
@JonesHowdareyou @SandyJB57 Too bad it's owned by Foxtel.
-
SILKY
(@angel100359) reported
@Foxtel Can’t wait to cancel Foxtel
-
Michelle Moulton
(@traingirl21) reported
@Foxtel help! I’m trying to find From Cradle to Stage as advertised on MTV Classic and can’t find it 😩
-
Fran Houlahan
(@FHoulahan) reported
Cheers @Foxtel nearly a week with no service and the promise of a call in 48 hours. Useless organisation
-
Baden 🎗
(@bado_west) reported
@FOXTEL_Help Come on! The senate estimate web page allows it!!! Fix your game @FOXTEL_Help
-
Skippy Johnston 🦘
(@LukeAFoley) reported
Email from Foxtel. Sucking up and begging me not to cancel. **** off. It’s done.
-
Brie 🥲
(@brieswag) reported
@Foxtel @FOXTEL_Help can you fix your foxtelgo’s capability to connect with a chromecast because it’s currently pathetic thank u
-
Tom Burton
(@Bur_T83) reported
@RhysAUS @kayosports_help I think the best way to deal with @kayosports_help is to have very limited expectations! I've had no data issues with any other streaming services - Foxtel, Binge, Stan or Netflix!
-
brian moore
(@mooresaoz) reported
@Foxtel quick question: why do i need to call to cancel my subscription, can I do this online!
-
Mark
(@hef_mark) reported
@FOXFOOTY Time to cancel my Foxtel subscription
-
Peter Robinson
(@PeterRo58677006) reported
@messengitis You seem to neglect the Federal government money that comes to your subscription service provider: Foxtel. Oh, you forgot about those grants?
-
Fran Houlahan
(@FHoulahan) reported
@Garry69914264 @Foxtel Lost us. More money to spend on something else. Rubbish customer service.
-
Stiv
(@therealsirstiv) reported
@Foxtel Anything with the rock is garbage
-
Trevor Long
(@trevorlong) reported
@MattCJChisholm @kayosports Because Foxtel subscribers are mad. Cancel; and get Kayo!
-
St Gough BAN FOREIGN OWNED MEDIA IN AUSTRALIA
(@KrikSteven) reported
@markxsyst @victorklineTNL 1. I am not in Canada 2. I refuse to pay murdoch for his liers 3. clearly you do support foxtel because you know that are saying
-
Steph
(@innocentsteph) reported
@BradHend14 @Foxtel I only got half the game yesterday... same crap every week.
-
Ardo
(@thebigardo) reported
@Foxtel @FOXTEL_Help Not really sure why I bothered staying up for the Indy 500 Qualifying with your poor coverage. I don’t think I’ve seen a complete lap or a interview debrief, but I sure do enjoy the 2 and a half minute ad breaks every 5 minutes. Full price for half coverage.
-
Paul.
(@pferrari27) reported
@kayosports how do I have your service and know that I am not providing a source of income to ray Hadley? #nrl #nrl360 @Foxtel
-
Kath Warr
(@Kathw1201) reported
@FOXTEL_Help This has been an ongoing problem I’ve had and have never received assistance. Using streaming services and disconnecting foxtel was much easier than more trouble shooting but thanks.
-
Michael Carroll
(@mickcarroll89) reported
@atr3367 I just pay foxtel to avoid the stress, never fails
-
GeoRed1_LFC
(@Geo_LFC) reported
@LukeAFoley Best thing I ever did was cancel Foxtel. Have replaced with pretty much all streaming services and still cheaper!
-
BH14
(@BradHend14) reported
Really disappointed i pay for a service.. record as the time says on my IQ add 20mins but the game cuts off with 3mins to go in the THIRD QTR! Not good enough Fox @Foxtel #Nostarsonthatone
-
Garry
(@Garry69914264) reported
@FHoulahan @Foxtel I gave them the boot 2 years ago, terrible service and the product seems to be watered down every year , Kayo, Netflix and Stan for us now 👍🏻
-
Draak
(@Draak4s) reported
@Foxtel For less than $59 a month, and with no lock in contracts, I can enjoy several streaming services with no ads. Why would anyone want to sign up to the garbage you have to offer?
-
Justin
(@JustinBol27) reported
@FOXTEL_Help Coverage was down 11:30 pm when the #PGAChamp was scheduled to begin. Came back on after about 15 minutes.
-
brian moore
(@mooresaoz) reported
@FOXTEL_Help Thanks. It doesn't make sense to have to need to call someone to cancel a subscription. What can't live chat help, rather than calling 13 number.
-
Andrew Nathan
(@AndrewNathan05) reported
@deformo96 @NRLKnights +1000. I bought the international NRL pass from Foxtel. Will happily cancel and never watch again. Will also be canceling my @NRLKnights membership
-
Fran Houlahan
(@FHoulahan) reported
What rubbish @Foxtel are. Only had them to watch racing, looking at 2-7 days for a new set top box. So 2 weeks with no service after nearly a week of asking to sort it out. Won’t miss the bill! Goodbye Foxtel!
-
Simon Anderson
(@simonjourno) reported
@kayosports_help So just an update, this still hasn’t worked. Intermittent buffering still during live broadcasts. And it is literally the only app it happens on, no issues with Foxtel which is also streaming live.