FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (44%)
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Internet (28%)
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Total Blackout (17%)
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Wi-fi (8%)
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Phone (2%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Gold Coast, Brisbane, Melbourne, Sydney, Perth, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
TV | |
| Brisbane |
Internet | |
| Brisbane |
TV | |
| Brisbane |
Total Blackout | |
| Brisbane |
Wi-fi | |
| Melbourne |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@Darren09257992) reported
Get up to watch Nottingham Forest vs Derby and **** Foxtel showing a shity Scottish game??? Why advertise a game and show something else!!!!!
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Peter Tanevski
(@peterMVFC) reported
@FOXTEL_Help Thanks for the reply but my tech skills are below par - I’m a Commodore 64 person Any chance someone from Customer Service can call me to help me over the phone #Thanks
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Hayley
(@Hayleyyemma) reported
@LloydGSR I’d pay the extra for the same standard of broadcasting last year on Foxtel and leave the dumbed down version on FTA
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Cullos.os
(@OsCullos) reported
@TelstraEnt What crap,how bout delivering the basics you sell?After 65+ years as Telstra customers my parents were forced to leave you & go to Optus after a debacle of an NBN setup. Theyve paid $250+ a month for 20 years for internet & foxtel, 1/2
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Amit
(@cricket_freakkk) reported
@reneeburgess09 Damn get kayo. Foxtel ****** it with their essenstial packs. When kayo is on playstation i am going to get kayo over foxtel.
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Pete Newcombe
(@NewcombePete) reported
@Fagsy82 @Foxtel They just lost a longtime customer
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Darren from Newy ☔⛱
(@DarrenKilminst1) reported
@breeannamclovin I ditched Foxtel a year ago and got Kayo. I have not had a problem at all. I run it through Telstra TV though so not sure if that makes a difference.
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Pete Newcombe
(@NewcombePete) reported
Easily the worst customer service I’ve ever experienced with @Foxtel so the easy option is to cancel! Absolute disgrace they are
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thatbro
(@thatbro83) reported
@FOXTEL_Help Thanks Mac - Live 4K sporting content is non existent which is such a shame, especially with having IQ4. Some of those cameras used at Bathurst this weekend are poor - HD is blurry.
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📺The Twilight Zone Classic Series (1959-1964)
(@TheTwilightZon9) reported
@53pamela_h Agree! Make it a USER PAY SUBSCRIPTION SERVICE like FOXTEL, AUSTAR & OPTUS SATELLITE SERVICES!
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Josef Barker
(@pizzalord1988) reported
@bajo Never mind it's on Foxtel 😎
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HRH Fruitloop I
(@thatbigfattart) reported
@bado_west @StanSportAU They're all new to Stan. Never came from Foxtel
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Ron Ruzzier
(@Ruzz63Ron) reported
@FOXTEL_Help I need help!
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Peter Tanevski
(@peterMVFC) reported
@karmabusdriver @FOXTEL_Help Paying is no issue me and linking it is 😜
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ForcedGippslandRellikLeftitant
(@NotMe48730672) reported
@sazan80 @ShaunLeaneMP There is everyone cancel Foxtel
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Cam St.Clair
(@SaintCam) reported
The ad replacement service on Kayo is clunky as heck. Seeing a lot of clipped content, tiny sections of commercials that looked bound for Foxtel.
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Anthony Webb
(@anthonyqld) reported
@eamonnwarner But you don't need to subscribe to them all. The complaint about Foxtel was that you couldn't pick and choose what you wanted. You needed to buy all or none.
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Darren
(@Darren09257992) reported
@NFFC Wish I could watch it **** Foxtel showing a crap Scottish game even though promoting this game 😡
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kofeyh
(@kofeyh) reported
Its a competition between @Foxtel and @Tesltra as to whom try hardest to prevent me from spending any money. Today? I cannot view my Foxtel account. Log in and page never loads, ever. Across any device. Amazing.
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dubzz2228
(@dubzz2228) reported
Can’t watch this Parker fight unless you’ve got a Foxtel box ****!! #ParkerFa
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kofeyh
(@kofeyh) reported
Please wait while we repeatedly fail to access a customer database that hasn't worked for days now, huh, who knew. @FOXTEL_Help what is going on?
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Red Bull Bus Driver
(@sydbusinspector) reported
@meadea Foxtel and NewCorpse is the Worsr But not as bad as #Qantas $500million in handouts and they still layed people
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Shane B
(@ShaneB19) reported
Has anyone else had problems with FOX SPORTS 6 this weekend ?? #Foxtel #RepcoSC
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Blake Currall
(@bcurrall80) reported
from
Sydney, State of New South Wales
Jay & Silent Bob Reboot is on Foxtel Movies, I'm 5 mins in and I want to stab my eyeballs out. Just terrible.
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Luke Parsons / 潘光明
(@lparsons) reported
I hate it when a movie's digital streaming rights have been bought by the worst streaming service (@Foxtel) in Australia. Forces me to go and buy the movie because there's no way imam supporting that woefully outdated service.
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Eastern Suburbs
(@Uber331) reported
Hopefully you @foxtel. Will NOT produce another Golf Barons Show ! It’s the most stupid. Moronic pathetic show ever to hit the TV
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Phillip Clark
(@phillipclark05) reported
@SupercarsMaster Way better than I thought. Didn't feel dumb down, no cross promotion, right camera shots apart from a couple random replays. That said, I'll only be getting Foxtel to see all the supports and every race...
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Pay Me in Exposure
(@toddulus) reported
@GuardianAus I saw he had problems with Sam Neill’s series on ABC via Foxtel of all things, so I binged it. I can’t see what his problem was. I now conclude he is simply a caricature of outrage without context.
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pluginmatty
(@pluginmatty) reported
@VinceRugari @DanielCherny Fans used to pay $100 a month on a two year lock-in contract with Foxtel, where they're expected to supplement the costs of running Sky News, Nickelodeon, and Foxtel's ever-increasing slate of local dramas that nobody watches. But somehow an extra streaming service cost is bad?
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eeds
(@EdanCockerell) reported
@NBN_Australia You're good thanks @NBN_Australia. We were just discussing @Foxtel's annoying delay in escalating my service issues to your technicians.