FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 12/13/2025 10:50

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (53%)

    TV (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Sydney, Tamborine Mountain, Melbourne, Perth, Adelaide, Warragul, Yass and Berri.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaSydney TV
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • James10574557 James (@James10574557) reported

    @isaguha Notify your employer to stream it on their network @FoxCricket @Foxtel

  • DJLovett7 David Lovett 🏳️‍🌈♒ (@DJLovett7) reported

    @FOXTEL_Help Hi. I have two IQ5 boxes and I am having to change the remote control batteries at least every three weeks. Is there a fix for this problem?

  • SlappadaBRO SlappadabRo (@SlappadaBRO) reported

    @Michael91149039 @WWEGareth Foxtel is usually something that is paid for by families so it's in most people's homes growing up, on top of that just in general it's used by most Australians. Oh I wonder why it costs more maybe because it's 100's of channels compared to a little streaming service no one knows

  • Hotpie42 Adrian Cornish (@Hotpie42) reported

    @FOXTEL_Help can someone explain why my bill has gone up by $20, there been no changes on my behalf service hasnt improve, No notification of a change in my contract bif so i didnt agree to it, can someone explain to me WHY?

  • pmacpher3 Macca (@pmacpher3) reported

    @AJMithen @Harp4803 AFL current deal is that much better than the NRL deal that PVL refuses to disclose the NRL details. Extending Foxtel at the worst possible time was a shocker.

  • DonkeyCourtroom Peter (@DonkeyCourtroom) reported

    ✅ death ✅ taxes ✅ @ESPNAusNZ somehow stuffing up their programming on college football kickoff weekend on @Foxtel and having a broken app that stops airplay after showing a local ad 🙄 This has been endemic for many many years.

  • NewtonMark Mark Newton (@NewtonMark) reported

    @jasons_tweet @NetflixANZ Remember when foxtel launched they had no ads at all, and then, over time, they just couldn’t help themselves? If you believe ads are going to stay in an ad-funded tier forever, I have some NFTs to sell you.

  • boozehiggo Higgo🎗 (@boozehiggo) reported

    Sooooo anyone got any idea what channel or streaming service the footy will be on next year??🤔 Surely Foxtel won't lose it????? Change is in the air #AFL

  • Joshdabagger Josh, Carlton blues fan (@Joshdabagger) reported

    @JayPeeterman @Optus A few years back took up an internet bundle through Foxtel, worst we’ve ever had, constantly dropping out and unable to reconnect , really frustrating, went back to Telstra, more costly but no problems since👍

  • itsrenatak Renata (@itsrenatak) reported

    The My Foxtel app is not very responsive as it is always down or not responding or they are doing maintenance on it a lot. I wish they would say on the app if it is down and tell us what time we can use it again.

  • winskillly lynette winskii (@winskillly) reported

    re neil mitchell,He sets people up,he knows what subject is,I remember poor soul was complaining he was on benefits(didnt say wich kind) but foxtel knocked him back on connection,mitchell got stuck in to him because of benefits how dare he ,then click from mitchell not a nice man

  • itsrenatak Renata (@itsrenatak) reported

    I just tried logging out and logging back into the My Foxtel app on my device and it is still not working. It has problems

  • timrosen35 Tim Rosen (@timrosen35) reported

    Imagine the amount of Foxtel boxes heading to the tip if they’d missed the footy rights… Had no choice but to pay whatever any other service offered + some.

  • themacsta Lottie McIntyre 🐨 (@themacsta) reported

    @dexswans This is great. Damien I feel so stupid trying to work something out though... How come we had BT on the Foxtel coverage too? 🤔

  • RickPowell13 rickpowell (@RickPowell13) reported from Riddell, State of Victoria

    @7_commentary Carey ****** up so bad that rather than removing him from his role at channel 7 the AFL just took the whole game away from 7 (and Foxtel) and gave it to channel 9 (and Stan).

  • Icandodave David A Hughes (@Icandodave) reported

    AFL sell the tv rights for $4.5bn to Foxtel, Telstra and Seven Network. When Foxtel commenced, Telecom had to underwrite every subscription for $250 per subscriber. We had Universal Service Obligations. Now it’s user pays. The rich get richer, and we poor pay. ICAC Now!!

  • ChrisMac1270 💧Chris Mac (@ChrisMac1270) reported

    @PalmerReport G’day Bill. Media works on variations of “outrage model” but Murdoch & Ailes dialled it up to 11, monetising hatred. Murdoch owns 70% of Aussie print, has largest Pay TV network (Foxtel) but losing influence, backed losers in 5 of last 7 State/Fed elections here. There is hope.

  • David_Nathan Dave O (@David_Nathan) reported

    Hi @MattHuismanNZ, I have a Pixel 6 and Foxtel doesn't support Android 13 yet so I've reported to Kodi and your add on to watch on my phone. However, screen share to a TV only appears to send audio, not video. Is there a known fix to this? I'm new to Kodi. Thanks in advance.

  • calculon559 calculon559 (@calculon559) reported

    Foxtel commentating all games on their service confirmed Also exclusive Super Saturday first 8 rounds except Anzac Eve/Day if it falls on Saturday

  • Guerilla_Kmac Kmac - Guerilla Radio (@Guerilla_Kmac) reported

    @110808J A very poor choice after Ben but h is part of the Eastern suburbs set and the kiss asses, besides that a player manager and has a conflict of interest week in week out. Foxtel sucks

  • Lincos87 Lincos87 (@Lincos87) reported

    @GlenMcD66666474 @Foxtel @MattM_78 Absolutely - as I have a Pixel 6 I essentially now don't have Foxtel Go....and no fix in sight

  • pattymalone2000 Patrick Malone 🤎💛 (@pattymalone2000) reported

    @crowdiegal Tbh it’s kinda silly in nsw and Queensland (where you need to grow the game) but in other states I hardly feel bad for them considering vic team fans need foxtel to watch every game there team plays

  • Kerry_Barclay The Fisher King 😷💉💉💉💉 (@Kerry_Barclay) reported

    Th eonly problem streaming free-to-air tv shows is the amount of ads they put throughout them. Like this #7Plus app, that i am now straeming fcrom r n, has A LOT more ads than the #9NOW app, when #Foxtel doesn't hazve any ads when i stream their shows 🤔

  • AnnewithanS Sam | #renewannewithane (@AnnewithanS) reported

    @GabePet41157526 Also because it isn't available everywhere. Here for us in Australia, we only have Disney+, Netflix, Paramount Plus (which sucks imo) and Binge (which is Australian owned and run by Foxtel). None of the other good services like in the US.

  • GuyWood_Rabitoh Guy Wood (@GuyWood_Rabitoh) reported

    @AJMithen Great deal, pity it's 9. Can't count how many times they've gone to qnd ad in the Nrl or Cricket and we come back after a wicket or something else. Glad I have Foxtel, never missed a thing, except when the recording ends early.

  • nahmateallgood fukthewaterbringmewine (@nahmateallgood) reported

    **** #foxtel **** your ads

  • RobboRobinson2 Head Jobseeker (@RobboRobinson2) reported

    @7AFL 7 is only your ‘home’ of footy if you support the home teams here. In WA we only get Eagles and some dockers games live. We have to have Foxtel to see the other games. Foxtel staying the major supplier suits me I’ve gotten used to the 4K quality.

  • shaunwilks77 Shaun Wilkinson (@shaunwilks77) reported

    @robbie_b_d @triplemfooty @FOXTEL_Help Think it’s a recent update doing it On my Samsung i don’t sign in, I hit the return button, asks me to close the app which I do. When I then restart Kayo it lets me in without signing in

  • iPilko Ian recovering from 6mths in Hospital (@iPilko) reported

    @bigjsl @netflix Still got the physical newspaper sheet with my letter to the editor when Foxtel started running ads. Their subscription model is broken. Now if you use internet as the delivery path you’re paying to stream ads. #NoThankYou

  • acidinmyfridge Acid (@acidinmyfridge) reported

    @ScreakyKakes According to discogs, the single EP release contained one track only. Maybe it was a specific mix by the network. Maybe send an email to foxtel and see if you get a response?