1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 46% TV (46%)
  • 31% Internet (31%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Kiama, Brisbane, Adelaide, Sydney, Perth, Arumpo, and Cornwallis.

CityProblem TypeReport Time
Melbourne TV 2 days ago
Melbourne Total Blackout 3 days ago
Kiama E-mail 10 days ago
Brisbane Internet 11 days ago
Adelaide Internet 12 days ago
Sydney Internet 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr4days__
    Mr. 4days 🇦🇺 (@Mr4days__) reported

    Kayo is such a rubbish streaming service, all thanks to those retards at Foxtel for giving them exclusive broadcasting rights. When the Footy is over I'm gonna buy another region's F1TV and watch there. This is garbage.

  • ROBUNS
    robyn andrew (@ROBUNS) reported

    @sandylanceley @Channel9 @wwos I think with the new rights deal Foxtel will have the broadcast duties Maybe that may help with the coverage Stand corrected

  • IWasBornIn1975
    .H.Ɔ.ꟼ (@IWasBornIn1975) reported

    @Benjahhhmin @ReadingThePlay I had nothing but buffering issues with Kayo to the point where I thought "**** it, I'm paying for it anyway so.....I got Foxtel. Sometimes I think that's the whole point of Kayo's ********* all-round service.....get their customers frustrated enough to go pay for Foxtel.....

  • Mike09127415
    Lloyd Duff (@Mike09127415) reported

    @YouTube @LolCowBasement @LolCowBasement Great Telstra flakes and Techy TV goes BYE BYE It makes me wish Richard would come out of my tv and do me in then at Foxtel "Well this sucks" "Yes Darling thats Aussie cable" then he does it again+ "WOW COOL I GOT WHACKED BY ELVIS I always wanted him" SHEESH

  • Theretributor
    Alice Stewart 🦂 (@Theretributor) reported

    @Ryandally08 Tony Abbott was made leader by his old mate Rupert Murdoch in order to put a very slow third rate internet system into Australia so it would not render his Foxtel by satellite service as being useless. Rupert has since sold Foxtel.

  • KYEZZACHEIFZ
    kylie bowers (@KYEZZACHEIFZ) reported

    @Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times

  • antqldbwog
    antqld (@antqldbwog) reported

    @timellisau @Jousting_Sticks Never used Foxtel but I always assumed they deliberately made Kayo so ****** you had to pay the extra $$$ to use Foxtel and get extra features like 4k.

  • embankss_
    emily (@embankss_) reported

    never forget when my family had foxtel iq and my dad had every single episode of bar rescue recorded

  • beetwoot
    Rachel (@beetwoot) reported

    @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

  • morrisperry
    MelMorris (@morrisperry) reported

    Um @Foxtel we seem to have a language programming problem hahaha

  • Matlock47825386
    Matlock (@Matlock47825386) reported

    @footyindustryAU Foxtel price is at its absolute limit - can’t be jacked. If they didn’t get NRL it was an insta cancel. Now they have so few of the sports it’s no longer a one stop shop it’s a different equation.

  • hudconaddict
    larissa ೀ (@hudconaddict) reported

    **** my chungus life foxtel of all things is wild 😭

  • bardostate1965
    Titus Livius (@bardostate1965) reported

    Just went to Foxtel to watch Collingwood game and they’re playing some team with an Aboriginal name. AFL is so woke. I’ll never watch another game again. I’m ******* sick of the pandering. #aflnorthsuns

  • sandylanceley
    Sandy Lanceley (@sandylanceley) reported

    @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

  • banditkayfabe
    bndt (@banditkayfabe) reported

    @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

  • bermaguifishing
    albert ross (@bermaguifishing) reported

    @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

  • artsdesire
    Arts Desire (@artsdesire) reported

    @LisaB_29 $350 is not bad compared to foxtel & Kayo.

  • RealCOZZASAIDSO
    Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported

    @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

  • Andrew664621
    Andrew (@Andrew664621) reported

    @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

  • robert75096586
    robert (@robert75096586) reported

    @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

  • Mehyouthink
    Scott Patten (@Mehyouthink) reported

    @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

  • sandylanceley
    Sandy Lanceley (@sandylanceley) reported

    @ROBUNS @Channel9 @wwos There was some talk about that, but I haven’t seen confirmation. A big problem though is there’s limited space to broadcast a higher bitrate which Foxtel producing it couldn’t fix.

  • Milram361
    Milram 361 aka Nigerian Prince (@Milram361) reported

    @PieNorthern I know I pay overs for Foxtel but we have very few, aka zero problems watching sport. FWIIW

  • baroque_doll
    Lexi (@baroque_doll) reported

    Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

  • Dubhgall90
    Voicey (@Dubhgall90) reported

    @pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?

  • ADDICTED2GAM3S
    LJ (@ADDICTED2GAM3S) reported

    @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg