FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (47%)
• Internet (31%)
• Total Blackout (9%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Adelaide, Brisbane, Kincumber, Sydney, Melbourne, Kiama, and Perth.

City	Problem Type	Report Time
Adelaide	TV	2 days ago
Brisbane	TV	7 days ago
Adelaide	TV	7 days ago
Kincumber	TV	12 days ago
Sydney	Wi-fi	15 days ago
Brisbane	TV	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stewart Noble (@Stewy_Noble) reported 59 seconds ago

  Yo Foxtel, every bloody time android updates you're way behind. Why am I paying a bill for a service I'm not receiving? I'm even on your beta test and you're still slow. I'm relying on your app on holiday ATM and nothing! #freebills @FOXTEL_Help

• 
  Ed Healey (@emptycab) reported 2 minutes ago

  @hpglassford i joined foxtel the day they started doing afl no regrets never watch 7 at all now

• 
  BomberSteve (@Bombersteve) reported 3 minutes ago

  @ShereeJohns @jagra1525 Absolutely, hands down the worst cricket commentator I have ever heard. Can Foxtel not hear him?? Same sort of boys club selections at Foxtel as the Australian cricket team have. Name before performance.

• 
  Brendan Johnson (@the_red_heifer) reported 7 minutes ago

  My Foxtel stream just cut out after Latu got inexplicably sent for 10, that's a sign from God I say

• 
  bndt (@banditkayfabe) reported 8 minutes ago

  The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

• 
  Sia (@sianasios) reported 9 minutes ago

  @Foxtel I am trying to login to the app, it buffers, then does nothing and I have opened and closed it many times!

• 
  Ray Gatt (@Gatty54) reported 10 minutes ago

  @Foxtel are there any issues with Foxtel atm? Can’t access. Keep getting the rotating circle

• 
  Jan (@bimmyjartel) reported 11 minutes ago

  @Pivotonian1838 @10 @FOXFOOTY Ditto. Foxtel is becoming quite dear. We'll hang onto it because of the footy but they don't reward you for being loyal.

• 
  Gavin McKenzie (@gav_mck) reported 12 minutes ago

  Anyone else having streaming quality issues with @9Now The Block was fine, @60Minutes comes on, shits itself, completely, frozen? Via @FOXTEL_Help Starlink satellite....

• 
  COOPS 😎 (@sportandracing) reported 12 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported 15 minutes ago

  @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

• 
  MelMorris (@morrisperry) reported 18 minutes ago

  Um @Foxtel we seem to have a language programming problem hahaha

• 
  Trev (@trevapchichi) reported 19 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  wb1234 (@wallybechara) reported 24 minutes ago

  @WSWanderingEels My idea down the track is Saturday 930 nrl game (good for Perth) feeding directly into an earlier super league game. That would get them decent coin. Like when they go to 11 or 12 games. They can afford Foxtel so much more value down the track, afl can’t.

• 
  catherine (@CathP82) reported 24 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  Glen Appleby (@realglenappleby) reported 25 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  Punt Road Ferraris (@sk44476342) reported 26 minutes ago

  @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 27 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  I’m an 8️⃣1️⃣🏁🏁🏁🏁🏁🏁 (@geranium555) reported 30 minutes ago

  @AmeliaBee7 @xskinn It used to fill me with anxiety and annoyance when I had the displeasure of having sky free on Foxtel. And seeing this idiot sitting there like a pompous buffoon. Thank Christ they removed free Sky News.

• 
  Span (@leespanos) reported 31 minutes ago

  @centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish

• 
  BigdogBRISVEGAS (@BigdogGC77) reported 35 minutes ago

  @Kjmac89 @gilby_gillard @kayosports Which means I’ll miss games But I refuse to pay $50 a month for a **** service I’m not sure foxtel is much better How much is fox?

• 
  a ʕ•͈ⱉ•͈ʔ (@haebae69) reported 35 minutes ago

  and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭

• 
  ExHullKiwi (@HullKiwi) reported 39 minutes ago

  @craigspeculator @Foxtel Sorry for your loss Craig. I am working through my mum’s huge pile of paper to find out what needs paying and cancelling. Worst so far is her lawyer who was incredibly rude and refused to share her will without her death certificate despite me being the executor.

• 
  Chris. ⚓️ (@mr_chitafa) reported 45 minutes ago

  @lozza929406 Foxtel were just as bad. Huddo spent the entire last quarter going on about it.

• 
  STIVETTE JOAN BROWNHOLLOW (@jasontame) reported 45 minutes ago

  @AFL FOR ***** SAKE @AFL @FOXTEL WHERE HAVE THE GOAL SONGS GONE WE CANT HEAR **** AT HOME FOR SHAME #AFLBLUESLIONS

• 
  Dingus wingus (@drewwharton) reported 48 minutes ago

  @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

• 
  Nick S (@Froggy2970) reported 49 minutes ago

  @FOXNRL Tallis would be the main reason I cancel my Foxtel. Can’t watch 360 because of that Neanderthal.

• 
  Scrumblebum (@scrumblebum1) reported 53 minutes ago

  Why are @Foxtel IQ5 such pieces of **** . Seriously they are the ******* worst and all Foxtel does is replace them knowing they are defective. Jesus Christ these corporates piss me off

• 
  NRLBOSS (@1WeakGuttedDog) reported 55 minutes ago

  @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

• 
  Peter Dewar (@PeterD84508) reported 59 minutes ago

  @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....