FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (46%)
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Internet (28%)
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Total Blackout (17%)
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Wi-fi (6%)
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Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Brisbane, Perth, Kiama, Adelaide, Scarness, Bundaberg and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Melbourne |
TV | |
| Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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brad
(@allaussieman) reported
@Foxtel That bird has no seed or water in its cage! Poor thing
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Anthony Pendergast
(@tonypendergast) reported
@FOXTEL_Help Looks like I have the same problem this morning as other users. Same Channel not available message.
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brendan townley
(@brendantownley) reported
@M_1tch What’s make it really poor is that Foxtel had two channels covering the game. Would you not think one would’ve kept with the coverage!! @Foxtel
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Christine McDonald 💖 🇦🇺
(@Clubby_R8) reported
@FOXTEL_Help Okay, I am a platinum member with Foxtel. Does that help at all with it?
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haywood jablomy
(@phillipplemoss) reported
@FOXTEL_Help is ending the live chat half way through a conversation an example of Foxtels customer service? Absolutely livid. Thanks 👍
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Lids_Lids
(@LidsLids1) reported
@Foxtel what's with Foxtel dropping out all morning in the ACT and your phone waiting time is 45min, can you fix it please.
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🇦🇺 🏏 Mick_DR3_JM43 🏎 🇦🇺
(@Mick_DR3_JM43) reported
@Clubby_R8 @FOXTEL_Help Foxtel Now is a seperate service.
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Jake Jeffreys
(@jeffreys_jake) reported
Unbelievable. About 14 free to air channels, Premium Foxtel and I can't find 1 interesting show that isn't a repeat worth watching. And the worst offender is Foxtel. Fishing up repeats of shows that were repeats 5 years ago. ******* rip off,if only I didn't love footy and cricket
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🔥💧🐨🌱💓🌍 MelissaD
(@D_Melissa2) reported
@DiggaKal @TurnbullMalcolm The problem one could say is that such people mix with others of a similar view, watch Sky news including saving on Foxtel IQ all the hate opinion after dark shows, top it up with Murdoch media newspapers - it becomes a perpetual reinforcement. A wall of hate. A wall of outrage.
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Tinuzzu
(@Tinuzzu1) reported
@CGMakin @Foxtel 100% agree. I have had enough cancelling this week. They don’t give a crap. Customer for 22 years. Foxfail
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LarryFromLara
(@LarryFromLara1) reported
Purging all the bad people in my world. Just cancelled Foxtel. You're next Herald Sun #cancelled #foxtel #heraldsun
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Alistair Richardson
(@ali_stair05) reported
@Foxtel can’t believe Fox still haven’t fixed the cutting off the end of a sports match issue on IQ4, leaving you 2 minutes from the end. Looks pretty, functionally ****.
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Bolts
(@Me_Bolts) reported
@mattdoran22 @Channel7 Matt, you should READ the script (rehashed from old Foxtel episode from 15-20 years ago! 🙄) and check for obvious errors before you go in front of camera. You called one of the victims the wrong name mid program - SAME error as previous screening and previous “journalist”. Ugh.
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Jason King
(@jasonk690) reported
@Foxtel @kayosports @CricketAus can anyone explain how there’s 3 shield games on today and between all the services, only 1 is on Kayo... especially when we can have 75,000 at the g to watch the footy & 1000 at junction oval to watching cricket.. showing it on tv might help.
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Rob Cucvara
(@LoftusVersfeld) reported
@FOXTEL_Help My foxtel keeps dropping out.... any issues? Kinda want to watch the last over of this Saffa v Pakistan ODI match without further interruption please!!!
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Boz
(@bozwhite) reported
@TimothyJ_23 A lot have ditched conventional Foxtel in last 12-18 months for the cut down streaming options. Also if you were Optus customer if you had Foxtel and NBN switchover, you no longer had Foxtel. Either sign up as new customer or switch to streaming services
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Rick Cole
(@Tricki_ricki) reported
@Foxtel, systems error, crashing every 10 mins. Seems to be nation wide. How to we fix this? Error F0704
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Brendan Moore
(@moorey81) reported
@BigOtrivia @DanikaMason9 Foxtel panel 100x better than 9s. Havnt watched a ch.9 game in years and Origin is volume down lol
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Mr TV Australia
(@MrTVAus) reported
Caroline Wilson strong earlier this arvo on AW footy .. Basically saying Good Friday afternoon hasn't worked, not needed, #AFL need to look at its validity (small clubs, blow-out and TV ratings bad). Would you keep the night Foxtel game (Crows)? That worked. @3AWisfootball
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George
(@Greenwood19) reported
Is Foxtel trying to shut down Fetch
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Jade Hockey
(@HockeyJade) reported
@KadyLio @Foxtel This is why I always add 20 minutes when I record shows on Foxtel cause they never finish on time mostly
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Sarah Stewart
(@scarystewart) reported
Trying to watch the #wfinalfour but cant due to @Foxtel channels all disappearing! Cant get onto technical support- no its a minimum 2 hour wait. Thanks @Foxtel. Super happy to pay the ever increasing fees to have access to the ever diminishing support
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❣️☯️ Caz ☯️❣️
(@ImCaz) reported
But slow on changing the clock time @Foxtel 🙄
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TV 🦄🍄Junkie
(@ammestar) reported
@FOXTEL_Help @Foxtel your system has crashed about 4 times this morning since 7:15am. NOT GOOD ENOUGH - fix your problem ASAP
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Christine McDonald 💖 🇦🇺
(@Clubby_R8) reported
@FOXTEL_Help Hi just wondering. We have a Telstra TV box connected to a 2nd TV and Im wanting to know is Foxtel Now the same as Foxtel Go? As I tried to login and it wouldn't work ?
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billie 🌙
(@billi3louis3) reported
@bromley_d @FOXTEL_Help @Urimbirra came to this # to see if it was just us having this issue but it looks like it’s happening with everyone :/ for some reason 723 abcme still works lmao
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Jordan Hamburger
(@SoundwaveSC) reported
@Danny8bit FOX Kids was my **** as a kid, though I didn't have Foxtel for very long. Every day I would come home from school in time for new Digimon and Power Rangers.
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Aaron
(@smitty92) reported
The @ExtremeELive Final Race starts in 2 minutes on Foxtel and Kayo. Aussie Molly and her co driver Johan are in with a shot. All down to the starts with the amount of dust on this circuit. #ExtremeE
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Lids_Lids
(@LidsLids1) reported
@Foxtel That if I'm a new customer there will be a software update or I'm not subscribed to the channels. However, neither is applicable I've been a customer for about 15 years and have the platinum package from day one. So keeps dropping out for a few min then comes back.
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maxvadas5@gmail.com
(@hegatsv) reported
@Foxtel @FOXTEL_Help Please Fix your ****** keyboard on your PlayStation app, I’m not pressing 29 buttons to put my email in TF ? Also kayo Is so much better then your ****** *** service, like go sell another UFC fight and have the Main event channel crash like it always does.