FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (52%)
• Internet (29%)
• Wi-fi (10%)
• Total Blackout (6%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Perth, Brisbane, Arumpo, Cornwallis, and Central Coast.

City	Problem Type	Report Time
Sydney	Internet	2 days ago
Melbourne	Total Blackout	2 days ago
Sydney	Internet	3 days ago
Perth	TV	7 days ago
Melbourne	TV	9 days ago
Sydney	TV	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NRLBOSS (@1WeakGuttedDog) reported 7 minutes ago

  @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

• 
  Mike David (@illhp_mike) reported 12 minutes ago

  @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

• 
  Wayno (@kts350) reported 16 minutes ago

  @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

• 
  Mike Oxbig (@Manbearpigzebra) reported 17 minutes ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  Judy Bourke (@judithbourke) reported 18 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  Gus Lefty Aussie Patriot (@GusLefty) reported 19 minutes ago

  @NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel

• 
  Voicey (@Dubhgall90) reported 22 minutes ago

  @pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?

• 
  Chris Rauchle (@ChrisRauchle) reported 25 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

• 
  PellaPeptides (@pellapeptides) reported 28 minutes ago

  @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

• 
  wb1234 (@wallybechara) reported 29 minutes ago

  @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

• 
  K•A•N•E (@kanethesaint) reported 29 minutes ago

  @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

• 
  Kaitlyn (@doublepiked) reported 30 minutes ago

  Foxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.

• 
  Michael (@Migel7911) reported 31 minutes ago

  @Tuxy81 Cheaper to buy Foxtel go between 2 people and share the login. It is still a rubbish app but can save you a few $$

• 
  Judy Bourke (@judithbourke) reported 36 minutes ago

  @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

• 
  Micheal Elliott (@MickElliott11) reported 38 minutes ago

  @CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)

• 
  odd ✮⋆˙。・゜・ (@pusherll) reported 38 minutes ago

  also this was produced by the biggest australian television network yet it was no where to be found on streaming?? how does that work foxtel 🤨

• 
  Raymond McKeown (@RaymondKeown3) reported 39 minutes ago

  @Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times

• 
  Cant Post - X Sucks (@SuthoDan2) reported 41 minutes ago

  @pantherman45 Disney has nfl Netflix has wwe Paramount has ufc Literally only nrl left on foxtel Big trouble

• 
  Richard (@RichardBlackgum) reported 43 minutes ago

  @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

• 
  Rock Sniffer (@SniffRocks) reported 44 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  Lewis Jones (@LewisJones38831) reported 44 minutes ago

  AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

• 
  dixy (@DorothyDixer12) reported 44 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  Rachel (@beetwoot) reported 45 minutes ago

  @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

• 
  Scrumblebum (@scrumblebum1) reported 50 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  Nigeyboy (@Nigeyboyl7do) reported 52 minutes ago

  @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

• 
  Greg McCann (@Crankymack52) reported 54 minutes ago

  @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

• 
  Peter Dewar (@PeterD84508) reported 55 minutes ago

  @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 59 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  Mr_Ives (@Mr_Ives_) reported 59 minutes ago

  @BigOtrivia 100% footy is utter garbage viewing. Foxtel record it & fast-forward most of it. Gould offers absolutely zero. Ch7s new show is much better viewing. Don't get me started on the Hello Sport segment.

• 
  Mike Oxbig (@Manbearpigzebra) reported 1 hour ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2