FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (56%)
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Total Blackout (19%)
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Internet (18%)
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Wi-fi (6%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Adelaide, Brisbane, Sydney, Melbourne, Perth, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Wi-fi | |
| Adelaide |
Total Blackout | |
| Adelaide |
Wi-fi | |
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Brown
(@lizibrown) reported
@Foxtel Nope, no info. Pretty poor by @MainEventTV when you want people to pay to watch it.
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Peter de groot
(@Peterdegroot18) reported
@Foxtel I’m not support Foxtel ripped Off lol
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Moose
(@WayneMetti) reported
Does @Foxtel have the worst customer service of any business in Australia? Spent almost an hour on the phone earlier this week, transferred between 3 departments only to be cutoff & had to call them back & talk to 2 diff departments & now I’m unsure if issue resolved #Foxtel
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Paul Corlson
(@pauljc26) reported
Foxtel Now is such a crap service so bloody sick of getting connection errors on this stupid service that costs so much to have
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Happy J
(@JohnWil82429696) reported
@Foxtel @petitmiamdinner James fully agree - Foxtel needs to show some customer service 24/7 - Qualify via stream is not correct due to accidents- Foxtel CEO needs a review of staffing levels and expertise - every year mistakes done and no care shown
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Maggie pies
(@maggiepies2010) reported
@kr_1973 @kayosports Its why I will never get rid of Foxtel completely
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Saint Mike
(@SaintsSJ) reported
@John_Michaels1 I seem to have about 4 different remotes. I have the TV one, the Foxtel, the "download" box, and the sound system/DVD one. Mind you I also have a pay TV system that never stop showing adverts ... :)
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Happy J
(@JohnWil82429696) reported
@Foxtel @petitmiamdinner It does not show the full qualifying due to accidents - pay for service and get third world management
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William Mcallister
(@William91925766) reported
@DanielEganBoxin @EddieHearn @EbanieBridges Cancel it I wanted too watch Martinez vs Warrington and i’m sure it was on the other week then it got took off cause he sold it too foxtel or kayo
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Adam
(@22degress) reported
@tomskiweb Dent looks promising, we have slow internet and its costly thanks to Rupert Murdochs, **** Foxtel satellite TV. The National Broadband was a threat to it, so he told the OZ Government to only run copper from the node not optical fibre. He should do everyone a favour and die!
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Chris mullins
(@Chrismu30875787) reported
@Foxtel By way can u stop charging old movies 30 years ago i never pay that
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Admad_Sharkie ⚫⚪🔵
(@admad_shark) reported
@MasterSharky @Nulla_boy Flanno doesn’t want any part of that **** show. Foxtel pays him more
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Happy J
(@JohnWil82429696) reported
@Foxtel @petitmiamdinner James fully agree - Foxtel needs to show some customer service 24/7 - Qualify via stream is not correct due to accidents- CEO Patrick Delany needs to review staffing levels and expertise - every year mistakes done and no care shown
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💧Craig Leonard
(@mightyjets) reported
@Katzo60 Well said Alan and agree 100%. A lot of things (good or bad) will remain following covid. This in studio calling is one of them and is purely a money saving exercise. I xcelled my Foxtel last week but was called back and begged to remain with free iq4 upgrade and 50% reduction
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John Edwards
(@je_au) reported
@mpesce A foxtel satellite dish is just a different kind of antenna. Maybe some solder finally rusted out, my guess is your dish was picking up reflections from an actual TV antenna that fell down in the storm. Digital TV hides the “ghosting” that used to let us know reception is bad
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Shane B
(@ShaneB19) reported
Only drizzling here and the foxtel ( satellite connection ) goes down because rupert cracked the salts at having to fork out for fibre optic cable #AFLTigersGiants
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Grant
(@Corabko) reported
@me_dc I think problem for fox is fox Sports and kayo have rights not Foxtel so protection don't count
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SALTY YURIO
(@SALTY_YURIO) reported
@Telstra Why is the NBN keep going off? It keeps interrupting our Foxtel and our wifi connection. Pls fix this or we’ll be asking for money off out next bill.
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Swifts stan Matt
(@northcoasteels) reported
Foxtel just **** itself again?
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Tim
(@skramit) reported
@FOXTEL_Help Can you please ask the technical team to increase the frame rate of Live @afl streamed matches on foxtel Now. It’s so jittery and awful to watch. Terrible bitrate results in a terrible experience.
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C K
(@BIG_BIG_SHOW) reported
@kayosports @kayosports_help Your non iOS apps suck. #Facts the constant errors and buffering is getting worse. Only app it occurs on!! The fact @Foxtel is so expensive is the only reason you guys exist
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J.
(@PrinceJayHitch) reported
@RHOMExclusive @RHOMelbourne @GambleBreaux I feel like it’s never coming back. Every time they take too long to film the show loses a little something. Foxtel really dropped the ball stalling it so many times.
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Mark Pesce #GetABooster 💉💉💉 #WearAMask
(@mpesce) reported
@je_au I need to be clear - it was *never* connected to the Foxtel dish. There was a separate coax line, that apparently was. That was not the line connected to my television.
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Mr TV Australia
(@MrTVAus) reported
@SteveMolk Not saying it's not bad, just don't agree it's worse, as eg. we see with AFL's agreement sees Wa and Sa have a select number of games delayed there each season (so Foxtel get some chocolates). The Ch 7 delayed audiences are usually still always strong, mid-high '00s at worst.
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Darren Felton
(@felton_darren) reported
@BanLivExport @Foxtel Just call up and threaten to cancel. They’ll drop your price.
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Nathan Stokes
(@NathanStokes78) reported
@Foxtel we are currently experiencing a Foxtel outage in the Magill SA 5072 area despite what the Telstra website says.
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Nathan Stokes
(@NathanStokes78) reported
@Telstra we are experiencing a foxtel outage in the Magill area. Your website says there are no reported outages just wonders if there is?
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Ron Jones
(@RoJone252) reported
I wish one of the other free to air stations or foxtel would have a footy show on Sunday mornings. The self serving crap on 9’s program is gut turning. About 10 minutes of footy talk and the rest about themselves interspersed with ridiculous cackling. Pathetic 9 . Do better.
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Darren Felton
(@felton_darren) reported
@Bentrailblazer @Foxtel The photo looks terrible. I’m assuming it’s just the phone you took it off?
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allein morrison
(@AlleinMorrison) reported
@captain_says That why we put up with the crap on foxtel so how is the trip going