FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (55%)
• Internet (25%)
• Total Blackout (9%)
• Wi-fi (8%)
• E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Central Coast, Brisbane, Arumpo, Sydney, Melbourne, Strathfield, Wollongong, Perth, and Launceston.

City	Problem Type	Report Time
Central Coast	Wi-fi	5 days ago
Brisbane	TV	5 days ago
Brisbane	TV	6 days ago
Brisbane	TV	7 days ago
Arumpo	TV	8 days ago
Sydney	Internet	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Horrocks (@DavidHorrocks1) reported 3 minutes ago

  @Foxtel I sent an email to Foxtel and tried to make a follow up phone call. But the live chat cut out. My wife passed away on Friday and I have no interest in television so I want to cancel my account.

• 
  Healdyyy (@healdyyy) reported 6 minutes ago

  @davisjarrafooty Kayo is dog ****! Foxtel by the length of the Flemington straight

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 6 minutes ago

  Same here! WTF! @Foxtel

• 
  Daran Murphy (@winrgrin06) reported 11 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  Darren Beale (@DarrenBeale2) reported 14 minutes ago

  @matt__nicholls Pretty sure @Foxtel rely on many subscribers just being to lazy or not being bothered to go through process and of cancelling What other reason wouod there be for a Foxtel customer not being able to simply cancel on line ?

• 
  Mike Oxbig (@Manbearpigzebra) reported 16 minutes ago

  I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job **** you @Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

• 
  Anna (@spannaforce) reported 25 minutes ago

  Is there a problem with @FOXTEL_Help ? I keep getting playback error message

• 
  Angry E𝕏ile 🇺🇦 (@AngryExile) reported 26 minutes ago

  @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

• 
  Bruce Goosnargh. 🌳 (@camelboy33) reported 27 minutes ago

  @Tuxy81 I pay $29 a month for Foxtel Basic and Sports on the app. No streaming issues. Ever.

• 
  Judy Bourke (@judithbourke) reported 27 minutes ago

  @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

• 
  John Rheinberger (@RheinbergerJohn) reported 32 minutes ago

  @gavin_laing Streaming rights- both live and highlights -are more important than ever. Nine would like to retain (or gain) some exclusivity for live telecasts as Foxtel regularly beats it for viewers when games are simultaneously broadcast. Its product is that bad (put it down to commentary)

• 
  Jan (@bimmyjartel) reported 36 minutes ago

  @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

• 
  Bruno pringle (@jason07218354) reported 36 minutes ago

  @FOXNRL The whole game of rugby league is **** now , referee's ruining games and 2 teams that can win the comp , too predictable, get rid of foxtel / kayo it's a joke

• 
  Darren Beale (@DarrenBeale2) reported 36 minutes ago

  @matt__nicholls Pretty sure @Foxtel rely on many subscribers just being to lazy or not being bothered to go through process and of cancelling What other reason wouod there be for a Foxtel customer not being able to simply cancel on line ?

• 
  Tom Baker (@Duckimusprime) reported 36 minutes ago

  @Sam957063743921 @jamesxclean @jarrodwalsh That would've meant a lot, not Foxtel deciding to broadcast his emotional reaction. If you want to see how bad a call that is watch the Crows post of the moment, where they cut Jordan out.

• 
  Leon (@LeonOnTheRadio) reported 39 minutes ago

  @MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.

• 
  John Rheinberger (@RheinbergerJohn) reported 44 minutes ago

  @gavin_laing Streaming rights- both live and highlights -are more important than ever. Nine would like to retain (or gain) some exclusivity for live telecasts as Foxtel regularly beats it for viewers when games are simultaneously broadcast. Its product is that bad (put it down to commentary)

• 
  Wayne Pasterfield (@wpasterfield) reported 44 minutes ago

  Can either @Foxtel or @SkyRacingAU fix the program banner and program guide for channel 528 so it reflects what is on and when please. Hard watching replays when you don’t know when they’re on.

• 
  Alex Sar #DonTheSash (@alexmatthewsar) reported 44 minutes ago

  @NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.

• 
  wolvesjr34 (@wolvesjr34) reported 44 minutes ago

  I legit think anyone who pays for Kayo is not very smart. Pay a little more and get access to so much more with Foxtel. Kayo is unreliable, and a rip off... legit the only streaming service I ever tried for one month and was like, nope, never again.

• 
  john ross (@jayandp) reported 45 minutes ago

  @OunkaOnX Foxtel idiot. Quote some more Pulp Fiction!

• 
  wb1234 (@wallybechara) reported 45 minutes ago

  @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

• 
  Phillip Smith (@csnphl) reported 47 minutes ago

  @FOXNRL turn up the commentry in Wests v Parra We cant hear them over crowd noise Foxtel treating customers like **** again

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 48 minutes ago

  Why the bloody hell has foxtel still got the stupid seinfeld channel ? Why not a friends channel ? Or a married with children channel ? A frasier/cheers channel ? So many better options than that absolutely stupid show having its own channel

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 52 minutes ago

  @Timrides1966 @LaurenHeraldSun Research DAZN some more. They have a DAZN bet app OS incorporating I believe their streaming service & gambling in the same place. I expect to see a future where Foxtel only does sports. You may (depending on the Govt at the time) be able to bet on sports via the Kayo Fox app.

• 
  🤠 Racin' Joe 🏎️ ⚫🔴⚫ (@Twittter_Suks) reported 56 minutes ago

  Just one replay so far on Foxtel. Good. Too bad there have been 100's of replays of Elijah Hollands. Not all injuries are visible.

• 
  jaimee ⁸ ¹ ⭑ (@E8M1AJ) reported 56 minutes ago

  i did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!

• 
  Mustard (@Curiosooo123) reported 58 minutes ago

  @cmkusher @NRL @kayosports Foxtel has some good deals now, I am going to flick it and go with them, the recent updated app brought in a whole new realm of issues for me. Enough is enough.

• 
  Andrew (@amea05) reported 58 minutes ago

  @Foxtel wtf is going on... Ads in the middle of the Hawks GCS game and now no vision?

• 
  my3epaulets (@my3epaulets) reported 59 minutes ago

  Damn kinda need The Twelve season 4.. @Foxtel pls