1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 52% TV (52%)
  • 29% Internet (29%)
  • 10% Wi-fi (10%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Perth, Brisbane, Arumpo, Cornwallis, and Central Coast.

CityProblem TypeReport Time
Sydney Internet 4 days ago
Melbourne Total Blackout 4 days ago
Sydney Internet 5 days ago
Perth TV 10 days ago
Melbourne TV 11 days ago
Sydney TV 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • boogiecat11
    the cat (@boogiecat11) reported

    @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @Pivotonian1838 @10 @FOXFOOTY Ditto. Foxtel is becoming quite dear. We'll hang onto it because of the footy but they don't reward you for being loyal.

  • JackieChan87805
    Jackie Chan (@JackieChan87805) reported

    @LeagueFreak If they lose the rights they're finished . the 4 billion they paid for foxtel sports next to worthless when more then half their subscribers move to the streaming service that has the NRL But... Stan & Paramount are serious in taking DAZN out of the Australian market

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

  • beetwoot
    Rachel (@beetwoot) reported

    @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

  • Possum2412
    Fred 🇦🇺 (@Possum2412) reported

    @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

  • pellapeptides
    PellaPeptides (@pellapeptides) reported

    @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

  • haebae69
    a ʕ•͈ⱉ•͈ʔ (@haebae69) reported

    and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭

  • ROBUNS
    robyn andrew (@ROBUNS) reported

    @sandylanceley @Channel9 @wwos I think with the new rights deal Foxtel will have the broadcast duties Maybe that may help with the coverage Stand corrected

  • kanethesaint
    K•A•N•E (@kanethesaint) reported

    @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

  • CarlSparre
    Carl Raymond 🌞🌞🔋 (@CarlSparre) reported

    @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.

  • realglenappleby
    Glen Appleby (@realglenappleby) reported

    @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

  • geranium555
    I’m an 8️⃣1️⃣🏁🏁🏁🏁🏁🏁 (@geranium555) reported

    @AmeliaBee7 @xskinn It used to fill me with anxiety and annoyance when I had the displeasure of having sky free on Foxtel. And seeing this idiot sitting there like a pompous buffoon. Thank Christ they removed free Sky News.

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

  • Manlyles
    Les Slee (@Manlyles) reported

    Is there a worse company to deal with than @ Foxtel absolutely **** service

  • BertyMayes
    Anthony(Berty) Mayes (@BertyMayes) reported

    @FOXTEL_Help the app my Foxtel app is not working????

  • CosmoKramer1299
    for whom the jelly rolls (@CosmoKramer1299) reported

    @FOXTEL_Help I am currently unable to stream the Freo-Hawks AFL game from last night. When I select stream, it is a 2 minute episode of In The Back Pocket instead of the game. Can you fix this please?

  • BennoOnline
    Christopher Benson (@BennoOnline) reported

    @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

  • o7squash
    squash (@o7squash) reported

    how ******** is foxtel still in business

  • tigerpops69
    Tiger Pops69 (@tigerpops69) reported

    @A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then

  • banditkayfabe
    bndt (@banditkayfabe) reported

    @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

  • dougjones90909
    “Smash Her” (@dougjones90909) reported

    @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

  • DrG2020V
    Dr G (@DrG2020V) reported

    @GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.

  • TsellSellersfam
    tsell (@TsellSellersfam) reported

    @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

  • geraint266
    G. 🇦🇺🇮🇱 🦅🤘🏼 (@geraint266) reported

    @chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didn’t do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasn’t improved. I pay $107 a month to have Foxtel I can afford it, many cannot.

  • Lennylikestoast
    Lenny (@Lennylikestoast) reported

    I thought i was tripping out. Good to see others complaining too I dont think there is a shitter streaming service than kayo. Australia is getting helf hostage by this foxtel monopoly.

  • sianasios
    Sia (@sianasios) reported

    @Foxtel I am trying to login to the app, it buffers, then does nothing and I have opened and closed it many times!

  • Mehyouthink
    Scott Patten (@Mehyouthink) reported

    @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

  • annabell_JG
    yeah yeah its anne (@annabell_JG) reported

    @FOXTEL_Help everything it rains I loose Foxtel satellite signal even light rain