Is FOXTEL having an outage right now?

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

 Problems detected at FOXTEL

FOXTEL problems in the last 24 hours

FOXTEL Outage Chart

April 02: Problems at FOXTEL

FOXTEL is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • TV 66.20% TV
  • Total Blackout 12.68% Total Blackout
  • Internet 8.45% Internet
  • Wi-fi 8.45% Wi-fi
  • E-mail 2.82% E-mail
  • Phone 1.41% Phone

FOXTEL Outage Map

The most recent outage reports and issues originated from Sydney, Melbourne, Adelaide, Brisbane, Mandurah, Bunbury, Santa Barbara, Gold Coast, Albury, Newcastle, Cessnock, George Town, Balranald, Wangaratta and Upper Mudgeeraba.

Sydney TV
Melbourne TV
Sydney TV
Sydney TV
Sydney Wi-fi
Adelaide TV

FOXTEL Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:
  • thetoiletdoor Swee Taz (@thetoiletdoor) reported

    @rimkus_daniel @bigreddaz1973 @brad_rickerby @barriecassidy Foxtel is a subscription not a membership You buy a subscription to receive a product or service, you buy a membership to support a team or cause

  • Adrian_Poly Adrian Polykandrites (@Adrian_Poly) reported

    Foxtel dumping all of their support staff so people can't cancel their service is truly incredible stuff.

  • ColinThomas1951 💧Colin (@ColinThomas1951) reported

    @AdamDTurk @FilMoi @GeoffreyHammond @PrideauxSteve @Foxtel @FOXTEL_Help @recuerom @swanona @MarkTramby @eddyjaffa @JRJ_Sydney @NLC081 @the_unknown987 @mindblower46 @heather_ght @jasonhardie1974 @lachlanjsmith I managed to cancel Sport and keep a basic package on Tuesday. Then got an email Wednesday that said they were giving me movies at no charge. Said I didn’t have to do anything, now available. Still not available. Hopeless.

  • planet_ranger Michelle (@planet_ranger) reported

    @FOXTEL_Help I sent a DM last Sunday and have not called as per your CEO’s bizarre email request. I would like a response and resolution today.

  • thomascastleton Thomas Castleton (@thomascastleton) reported

    @Foxtel @FOXTEL_Help switching to NBN so Foxtel cancel my current Broadband without notice. I then call and am told that my NBN internet should be connected by 9pm Monday! Outrageous.

  • FilMoi PhilM (@FilMoi) reported

    @Foxtel @FOXTEL_Help @Foxtel_Newsroom @ShaynnaBlaze @Telco_Ombudsman Foxtel cement their position as the most arrogant, out of touch company in Aus. During the crisis they won’t let us decrease or cancel! They don’t have an online option nor remote call centre! #cancelfoxtel

  • MetallicaDotCom 🇦🇺 Old Mate 🇦🇺 (@MetallicaDotCom) reported

    @Cpcc15 @damn_elle Coz Foxtel, Stan,etc hold the streaming rights to all movies and Tv that the USA Netflix get..It's the same with AFL...try and watch a channel 7 game on the 7plus app and you can't because the AFL and Kayo have streaming rights,even tho 7 are broadcasting.. Get a vpn🤘

  • DevineDelvine Delvine (@DevineDelvine) reported

    Sorry @Foxtel but your ‘New Movies’ are all crap! @foxtelmovies whoever decides them should be sacked. Not to mention we are all in lock down and every channel has repeats or absolute crap too. It should be damn free until you do something DECENT. -> time for @netflix 💜 USA!

  • AngryExile Angry Exile ☀️ (@AngryExile) reported

    Ooh, Foxtel movies have all three Die Hard movies on tomorrow. They’re followed by something I’ve never heard of called Di Ehard 4.0 which doesn’t sound very good.

  • d0wnunda Andy (@d0wnunda) reported

    @SkyNewsAust Keep up the trolling you are doing an A grade shit job in supporting Australians right now. Sooner foxtel collapses in a heap the better. You should register via MyGov.

  • d_tr1cks Damien John (@d_tr1cks) reported

    @FOXTEL_Help You guys need to get all of the @espn @30for30 online to watch. Currently you’ve only got random episodes online. I need my 30 for 30 during isolation. Help us out! @BeMore27 one and not done is top of the list!

  • grumpywolf63 Michael Chance (@grumpywolf63) reported

    @tchw73 @AuthorKenna @LucyZelic @Foxtel @FOXTEL_Help Haven't had the need to change my Foxtel package for several years now and never had a problem changing anything online then

  • Bay49Wanderers Bay 49 Wanderers (@Bay49Wanderers) reported

    We’re still waiting for our mate Wilson from @Foxtel who said they’ll get back to us over 3 weeks ago but haven’t heard a thing.... Can’t even get the basic customer service piece right, even if you have to be blunt ffs tell your customers the plan

  • TomFulop Tom Fulop-Lover of all things SPACE 🇦🇺 (@TomFulop) reported

    @brayall Foxtel is the big player and there are smaller companies with limited choices in comparison. But if you call Foxtel and threaten to cancel they usually offer an incentive to stay. Under the current circumstances I think they'll be fair.

  • kingtye1 Michael Tye (@kingtye1) reported

    @peterbakas @DreamTeamMatt They sure are. I have never seen anything like this mob Foxtel. They really are on another level. Dead set ********.

  • JohnDoe45125879 Barry Custard (@JohnDoe45125879) reported

    @JohnRuddick2 @chrissmithonair @SkyNewsAust @SkyNewsAust, no one watches the shit, the ratings for shows screened on there are abhorrent, it’s sad to think guests on their shows like yourself think you’re talking to droves of people, when you’re not... @Foxtel subscribers are leaving in droves

  • KirkHebs10 Kirk Heberle (@KirkHebs10) reported

    @Jacquifelgate @Foxtel @FOXTEL_Help @m_felgate Haha I did 3hours 15 mins with AAMI Insurance not so long ago! Yet these business are meant to be about service 😂😂😂

  • tigerwoods1951 Tiger Woods (@tigerwoods1951) reported

    @Foxtel #Foxtel technical department is driving me mad with not knowing what they are doing. I am paying for 3 boxes and they have disconnected 1 without permission. Please help...........

  • DanielMunday Daniel Munday (@DanielMunday) reported

    @NRLMedia I love the idea of you offering classic games during this crap time, but please can we have the opportunity to chrome cast it to the big screen. I’d even pay a nominal fee each month $5-10 to do so. I’d rather pay you than Kayo or foxtel

  • blu_boys BluBoy (@blu_boys) reported

    Foxtel 504, blues bombers 1993 round 2... Gavin wanganeen gets tackled and throws his head back like he’s been hit with a shot gun and the umpires pay the frees every time. Who thought duck Selwood was bad, channel 504 to witness it 🤔

  • skeeta2929 Reginald X (@skeeta2929) reported

    @Foxtel seriously I don’t want the movie package I just want to cancel I can’t get through

  • stefanisaysthis Steph (@stefanisaysthis) reported

    @FOXTEL_Help Ok I tired that but still no signal

  • DeanRosario Dean Rosario (@DeanRosario) reported

    @JordanRenouf The fact we have would be a typical Contract Law question in Law School. Based on the limited facts you'd present the options for your client. If your client is Foxtel you'd advise them to not pay & possible option to terminate the contract for Frustration.

  • jethroq Big Geoff (@jethroq) reported

    @badtastefatboy @observationpt @LennaLeprena @australian @Foxtel Update: bit the bullet today and stayed on hold for 80 minutes but job done. Had to tell the guy 5 times to cancel it, he kept making offers. Up yours Rupert.

  • markgluyas mark gluyas (@markgluyas) reported

    @Jacquifelgate @Foxtel @FOXTEL_Help @m_felgate Keep it up. I managed to cancel mine. Don’t take any crap from them either. They tried to tell me there’d be a cancellation fee for breaking my contract. I said that’s strange I don’t have a contract so how can there be a fee. He said good point.

  • chrisaarongrima grimafc (@chrisaarongrima) reported

    @Jacquifelgate @Foxtel @FOXTEL_Help @m_felgate Such a scam. They are doing it on purpose so you don’t cancel. That’s ok @Foxtel because I ain’t paying my bill. You can cancel it yourselves. #*********

  • agregg62 Alan Gregg (@agregg62) reported

    @Farmgate138 @FOXTEL_Help Do you remember when SKY2 kicked off they spruiked it for FREE never happened

  • moschyturf Dean Mosch (@moschyturf) reported

    @sgghole @FOXTEL_Help Good luck with that Sam..there offering a pretty shocking service these days

  • kalane7 Karen L (@kalane7) reported

    @FOXTEL_Help @Foxtel i’m having issues accessing movies on second box 'standard box multiroom' We r getting the error code E16. It's an old black box (the size of a VCR) with a creditcard size spongebob card inserted! Any ideas how to fix the error and be able to watch movies

  • GoceUNDCVR Goce (@GoceUNDCVR) reported

    @Jacquifelgate @FOXTEL_Help Must be the blue tick I tried calling and even dm Foxtel help just to update my credit card details so I can still pay for my prescription and no reply

  • berkeley_eagle john G (@berkeley_eagle) reported

    @_Sarahpatricia @Andycee007 @Foxtel I’ve got them down to $60 2 new boxes Basic package Entertainment plus HD MULTI ROOM NO MOVIES Sport on hold till it comes back live FOR $60 for 6 months But the 8 year old boxes are the sticky point

  • SuperG59972418 Woke-n Quiet Australian (@SuperG59972418) reported

    2 separate phone calls totaling over 3 hours to cancel a FOXTEL subscription. And no, the long wait is not totally because of COVID 19. It is a direct result of placing profit above service. How good are $$$$$$$$.

  • sharonp24327698 💧Sharon Phillips (@sharonp24327698) reported

    @LesStonehouse Might be a good sign they will finally close down and take FOXTEL with them !

  • stephencapa68 Nathan Bickell (@stephencapa68) reported

    @CatPurry9 U actually watch that shit, do urself a favour, cancel ur foxtel sub, immediately, pronto, forthwith, now, at once. please.

  • bobillingworth Robin Illingworth (@bobillingworth) reported

    @GemmaActon @NBN_Australia Interesting. No issues with Netflix here. I find it fails via the Foxtel IQ app, so I run it directly from the Samsung TV.

  • jealouscraig 𝕁𝔼𝔸𝕃𝕆𝕌𝕊ℂℝ𝔸𝕀𝔾 (@jealouscraig) reported

    @acccgovau @Foxtel only allows cancellation by phone and at the moment people are waiting for HOURS (and more are presumably giving up) on hold to get it done. Fix this ploise.

  • mat5mann matmann (@mat5mann) reported

    @Jacquifelgate @Stevo7AFL @Foxtel @FOXTEL_Help @m_felgate Cancel the bank transaction. Like I did after the same issues

  • coachpg5 Paul Graham (@coachpg5) reported

    @Jacquifelgate @Stevo7AFL @Foxtel @FOXTEL_Help @m_felgate Same issue... it’s crap that you can’t cancel online. @Foxtel @FOXTEL_Help

  • GoalkickingGuru 🚜Tony 3086 🚜🚜🚜 (@GoalkickingGuru) reported

    @Farmgate138 @FOXTEL_Help I loved the racing channel but told them to **** of when they banned Darren Weir. What he did with the cattle prodders was wrong but most of the other trainers do similar things. He was too good of a trainer so they had to get rid of him.

  • __MissyMoo m i s s y (@__MissyMoo) reported

    Dear @FOXTEL_Help you are a JOKE no calls being answered no emails being responded to I hope you go broke once we can all get through and cancel our plans. PATHETIC.

  • Ree_Bee_x Sherie (@Ree_Bee_x) reported

    @FOXTEL_Help my mother in law has been trying to call for a week. She wants to cancel the sports channels because they are already apart of her package, and you are offering all channels at no extra cost. She can’t do it online and it’s says to call but no one is answering.

  • DeanRosario Dean Rosario (@DeanRosario) reported

    Have no love for Foxtel. But have absolutely no issue if they don't want to pay for content they know they won't be receiving. From what is reported Foxtel pays all sports in advance each 3 mths. Now they know they're not getting content. If it's my business, I wouldn't be paying

  • kophero_lfc kents (@kophero_lfc) reported

    😂 😂 😂 😂 @Foxtel promises 'speciality channel' "sky racing 2 will be free now changing their minds and still charging $5/month. But don't worry as a loyal customer of 20+ years you can have 1 month free. You guys are Rubbish!

  • Andycee007 Bond the Dog (@Andycee007) reported

    @berkeley_eagle Cancel them mate, I know a lot of my friends have....@Foxtel service has just got unwatchable now... It is utter shit!

  • danny643 Danny (@danny643) reported

    Is there a way I can block @Foxtel taking out money from my account since it’s near impossible to cancel

  • BrownSquirrel BrownSquirrel (@BrownSquirrel) reported

    @benkrahe @leighjones0212 Have sent complaint to @Foxtel for what thats worth. Maybe if a lot of us do same it might get something done.

  • Niikkii76 hello (@Niikkii76) reported

    @Jacquifelgate @Foxtel @FOXTEL_Help @m_felgate Yeah im having the same issue!!!

  • ThePrin35459742 The Prince (@ThePrin35459742) reported

    @davidbewart These **** head let it in for money to help twiggy not go bankrupt help the Murdoch’s save Foxtel help out Joyce after he crashed our national carrier which is now a junk bond

  • therealvstar Nathan Vaughan 🇦🇺 (@therealvstar) reported

    Im glad foxtel has given me free drama/doco/kids packages with my $26 basic f-now service (yes i signed back with 'ruperts empire' 🙄) but im not paying $20 extra just for sports i cant use just to access free movies which i can watch on dvds or digital anyways. Tough times.

  • FernaRondonuwu Ferna Rondonuwu #MiFan (@FernaRondonuwu) reported

    @ACMilanSydney @Foxtel Yeah we have the same problem here, I already payed until june 2020

  • Kyri_1 Kristos Kyriacou (@Kyri_1) reported

    News Corpse. So glad I got rid of @Foxtel . Will never have it again and will never pay for a subscription to one of Rupert’s filthy rags 🖕🏿

  • sfava_ Sal (@sfava_) reported

    @ACMilanSydney @Foxtel Ring up and cancel. They’ll offer you a 50% discount and even if you don’t want to pay anything just cancel and reconnect when soccer starts again. Or get Kayo for $25 per month.

  • Jacquifelgate Jacqueline Felgate (@Jacquifelgate) reported from Melbourne, State of Victoria

    @andrewt51 @Foxtel @FOXTEL_Help @m_felgate Yes but ours was an internet bundle so we had to cancel over the phone

  • LexPoppa Alex Herd (@LexPoppa) reported

    @Jacquifelgate @Stevo7AFL @Foxtel @FOXTEL_Help @m_felgate Don't pay your monthly subscription and they'll cancel it for you in a flash

  • geoffwhite Geoff White (@geoffwhite) reported

    @Jacquifelgate @Foxtel @FOXTEL_Help @m_felgate It’s a nightmare dealing with Foxtel. No flexibility after being a long time client they were happy to see me cancel instead. Which I did. Still @Telstra was even worse might I add. Hang in there. I hope you resolve your cancellation. @Foxtel #nohelp #noconsideration.

  • MDGRocket MG (@MDGRocket) reported

    @babny002 @FOXTEL_Help @Foxtel @acccgovau @LeonByner5AA @1395FIVEaa What a joke @Foxtel. Blatant disregard for the financial situation of everyday Australians- merely trying to maintain your profits by making it impossible to cancel. Shame on you.

  • thejotho Joel (@thejotho) reported

    @inglispinglis @LesStonehouse @australian @couriermail Foxtel could help us ALL and go right out of business. Bankrupt would be best.

  • ooohhaahh Tim McGrath (@ooohhaahh) reported

    @Jacquifelgate @Stevo7AFL @Foxtel @FOXTEL_Help @m_felgate The trick is don't say you want to cancel wheb you first call

  • Melsa4 Melsa5 (@Melsa4) reported

    @Jacquifelgate @Foxtel @FOXTEL_Help @m_felgate Jacqui the key is hang up and then call again - they will ask what are you calling about say “Complaints”. It will take you to a Melbourne operator (that’s if they are answering!). Good luck

  • straightthin32 Jordan G 🌀 (@straightthin32) reported

    @StephenMatela @Stevo7AFL @7NewsMelbourne @Foxtel They are not-for-profit sports clubs. Not multinational conglomerates. The season isn't cancelled yet and you still have voting rights. I'm sure the clubs will help you out if you really need it but geesh!