FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (47%)
• Internet (32%)
• Total Blackout (9%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, Kiama, and Perth.

City	Problem Type	Report Time
Brisbane	TV	1 day ago
Matakana	Internet	4 days ago
Adelaide	TV	6 days ago
Brisbane	TV	12 days ago
Adelaide	TV	12 days ago
Kincumber	TV	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bomber_stu (@stu0508) reported 8 minutes ago

  @terrypunter5 @kayosports Hmm. That shouldn't be giving you too many issues. I admit I switched from Foxtel to Kayo a while back to save some $$. My Kayo experience was also very poor, to the point I couldn't stand it and had to switch back

• 
  Chris. ⚓️ (@mr_chitafa) reported 9 minutes ago

  @lozza929406 Foxtel were just as bad. Huddo spent the entire last quarter going on about it.

• 
  Crowdiegal (@crowdiegal) reported 10 minutes ago

  Realistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.

• 
  Leigh (@hinterland33) reported 11 minutes ago

  @sportandracing @AussieNinerGuy @footyindustryAU Um Yes AFL broadcast agreement with the Seven Network & Foxtel includes built-in annual indexation Compound Growth: The contract features an in-built indexation rate, which represents a compound annual growth rate of about 3.6% for the rights fees over the life of the agreement

• 
  Andrew Bradley (@AndrewBradley33) reported 12 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

• 
  ClayChucky (@claychuckyclay) reported 12 minutes ago

  Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

• 
  Dr G (@DrG2020V) reported 14 minutes ago

  @GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.

• 
  Dale Johnson (@dazza0701) reported 14 minutes ago

  @Collin_G_Wood Surprised they never showed a reply of this at all on foxtel not one person even mentioned it. I thought for sure it was a point

• 
  Christopher Benson (@BennoOnline) reported 16 minutes ago

  @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

• 
  LJ (@ADDICTED2GAM3S) reported 19 minutes ago

  @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 19 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Scrumblebum (@scrumblebum1) reported 22 minutes ago

  Why are @Foxtel IQ5 such pieces of **** . Seriously they are the ******* worst and all Foxtel does is replace them knowing they are defective. Jesus Christ these corporates piss me off

• 
  ExHullKiwi (@HullKiwi) reported 23 minutes ago

  @craigspeculator @Foxtel Sorry for your loss Craig. I am working through my mum’s huge pile of paper to find out what needs paying and cancelling. Worst so far is her lawyer who was incredibly rude and refused to share her will without her death certificate despite me being the executor.

• 
  John Davidson (@johnnyddavidson) reported 25 minutes ago

  Reported in The Courier-Mail today: The NRL’s plan to save Super League could be on the brink of collapse in what would be a devastating blow for the English game. The ARLC has been investigating a Super League rescue package for the past year, but it’s understood UK broadcaster Sky Sports is reluctant to come to the party with a palatable deal to satisfy the NRL’s investment strategy. There are suggestions DAZN, which now owns Foxtel, could support a Super League rescue package after former NRL CEO Andrew Abdo travelled to the UK in April for Super League buyout talks.  The Super League could be in trouble. Picture: Alex Livesey/Getty Images But V’landys says the Super League deal could hit a deadend. That would be a potentially fatal blow for an ailing English game which is drowning in debt. Super League giants St Helens lost $6.5m alone last year. “Look, we’re trying to make the figures work at the moment, but unless the figures work, we won’t do it,” he said. “We’re having trouble making the figures work, that’s the truth of it. “I don’t know what will happen. I find it very tough (to proceed with a purchase). “We need to talk further with Super League. We haven’t put a proposal into them yet. “We understand the importance of the international game, so we’re not giving up.”

• 
  Mr Black (@_OutInTheBlack_) reported 27 minutes ago

  broadcast on foxtel is down the hindi channel's working though 🙄 #AFLDogsTigers

• 
  Doesnt Matter (@wokeisacancer) reported 28 minutes ago

  @Foxtel I can’t believe your “support “ is only available Monday to Friday , are you serious ? Or does your monopoly mean you just don’t care ?

• 
  Bill Blakeney 🇦🇺 (@wablakeney) reported 29 minutes ago

  @Foxtel camera work for #AFLlionshawks is garbage!!

• 
  wb1234 (@wallybechara) reported 30 minutes ago

  @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

• 
  The Steps (@mcnamara_team) reported 30 minutes ago

  @clarke3110 @bondiroosters Yep, Kayo is just the revamped Foxtel rip off. The AFL and NRL have let down the supporters, won’t be long until the attendance to games drops because the general lack of interest is.

• 
  Sports Turmoil (@sixtiessongs) reported 31 minutes ago

  @10SportAU @alexbozmorty Getting the A League back onto Foxtel or Stan Sports would help.

• 
  STIVETTE JOAN BROWNHOLLOW (@jasontame) reported 32 minutes ago

  @AFL FOR ***** SAKE @AFL @FOXTEL WHERE HAVE THE GOAL SONGS GONE WE CANT HEAR **** AT HOME FOR SHAME #AFLBLUESLIONS

• 
  knox (@knox_trading) reported 45 minutes ago

  @StarDestr0yer @kayosports its soooooo ******* slow & buffers constantly - i know damn well i have the bandwidth for it. gonna look into foxtel go

• 
  Fred 🇦🇺 (@Possum2412) reported 47 minutes ago

  @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

• 
  troy b (@troy_be) reported 48 minutes ago

  @Saints1890 So he’s giving up the kangaroos gig. What about Foxtel. Poor Corey Parker got booted for him.

• 
  Phoenix Diamond (@_phoenix_btc) reported 51 minutes ago

  @TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years 🫠

• 
  Jon Striker (@compaqfw22) reported 51 minutes ago

  @daveburke82 @SteveMascord I agree in a perfect world - but professional sport was changing in the late-90s and as great as a “1994 Winfield Cup with Foxtel showing the non-Ch9/2 games” would have been, it just would have left someone else to come in and offer a resolution

• 
  COOPS 😎 (@sportandracing) reported 53 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  Chris Rauchle (@ChrisRauchle) reported 54 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

• 
  Kurt (@kurtjj95) reported 58 minutes ago

  @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

• 
  Chris. ⚓️ (@mr_chitafa) reported 58 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.