FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (50%)
• Internet (32%)
• Total Blackout (7%)
• E-mail (4%)
• Wi-fi (4%)
• Phone (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Newcastle, Brisbane, Matakana, Adelaide, Kincumber, and Melbourne.

City	Problem Type	Report Time
Sydney	TV	2 days ago
Perth	Internet	4 days ago
Newcastle	TV	4 days ago
Perth	TV	8 days ago
Brisbane	TV	22 days ago
Matakana	Internet	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dale Johnson (@dazza0701) reported 5 minutes ago

  @Collin_G_Wood Surprised they never showed a reply of this at all on foxtel not one person even mentioned it. I thought for sure it was a point

• 
  George W. Grundy (@georgewgrundy) reported 9 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 11 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  Scrumblebum (@scrumblebum1) reported 12 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Rachel (@beetwoot) reported 15 minutes ago

  @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

• 
  Mick (@Av_Gas2) reported 21 minutes ago

  @jake_w0405 @gilby_gillard @kayosports Yep. Use some remote bullshit to cancel a $40/ month subscription with kayo. Only other way to get your sport is via a “sports package” tacked on to a higher monthly subscription with Foxtel.💅🏻 Pricks.

• 
  Paul Morris (@thefireman08) reported 21 minutes ago

  @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

• 
  bndt (@banditkayfabe) reported 24 minutes ago

  The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

• 
  LJ (@ADDICTED2GAM3S) reported 27 minutes ago

  @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

• 
  Lloyd Duff (@Mike09127415) reported 29 minutes ago

  @YouTube @LolCowBasement @LolCowBasement Great Telstra flakes and Techy TV goes BYE BYE It makes me wish Richard would come out of my tv and do me in then at Foxtel "Well this sucks" "Yes Darling thats Aussie cable" then he does it again+ "WOW COOL I GOT WHACKED BY ELVIS I always wanted him" SHEESH

• 
  “Smash Her” (@dougjones90909) reported 30 minutes ago

  @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

• 
  Matt (@MC_Hammer75) reported 33 minutes ago

  @Aliceh_1936 It's so conflicting as I pay for a Foxtel subscription and enjoy the NRL via Fox way more than 9, but their journalism department is a bag of *****. I've blocked them on here so I don't see their rubbish clickbait. And on Galvin, **** every journo who **** on him. Wankers.

• 
  Bill Blakeney 🇦🇺 (@wablakeney) reported 33 minutes ago

  @Foxtel camera work for #AFLlionshawks is garbage!!

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 40 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  robert (@robert75096586) reported 43 minutes ago

  @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

• 
  Sandy Lanceley (@sandylanceley) reported 43 minutes ago

  @ROBUNS @Channel9 @wwos There was some talk about that, but I haven’t seen confirmation. A big problem though is there’s limited space to broadcast a higher bitrate which Foxtel producing it couldn’t fix.

• 
  Alex Carter (@abbacarter) reported 44 minutes ago

  Has PVL sent instructions to Annesley to ensure the Broncos are still in the comp? Part of the rights deal with DZN / Foxtel or what? Downright embarrassing officiating. Off night from Cleary though, his kicking game was poor #NRLPanthersBroncos #PanthersvBroncos

• 
  albert ross (@bermaguifishing) reported 45 minutes ago

  @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

• 
  Sports Turmoil (@sixtiessongs) reported 45 minutes ago

  @10SportAU @alexbozmorty Getting the A League back onto Foxtel or Stan Sports would help.

• 
  TheOncePokeGeek2004 🇦🇺 (@MaxFerro10) reported 50 minutes ago

  Yeah I remember this show on ABC back in the day it was one of those shows when you randomly brain-dead to change the channel or if it was **** all on telly on a weekend or a day your sick, **** even a public holiday and if you're too poor for Foxtel or Austar.

• 
  Ck (@ckk766) reported 51 minutes ago

  Does the commentary team on #foxtel give any coverage at all of #piastri in F1? He’s leading Q1 and Q2 yet they’ve not spoken about him or even shown his laps once. Wtf

• 
  Nat Geo (@___Geo__) reported 52 minutes ago

  @kayosports how do you expect people who live in remote Australia to be able to watch any live sports? These restrictions are absolutely ridiculous and anti consumer. The only way I can watch anything that Kayo has access to is by paying full price to a Foxtel service box?????

• 
  Chris. ⚓️ (@mr_chitafa) reported 52 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

• 
  wb1234 (@wallybechara) reported 52 minutes ago

  @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 53 minutes ago

  There are many Foxtel customers in Australia who are eagerly awaiting the day when the Tszyu's are no longer shoved down our throats.

• 
  bamberee/Bree (@bamberee) reported 56 minutes ago

  Foxtel asking me if I’m sure I want to delete the two recordings of the game.. never been surer of anything. Would’ve deleted it even if we managed to scrape the win in at the end. #AFLTigersEagles

• 
  Paul Corlson (@pauljc26) reported 57 minutes ago

  Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

• 
  larissa ೀ (@hudconaddict) reported 59 minutes ago

  **** my chungus life foxtel of all things is wild 😭

• 
  Surf n Turf (@surfnturfnsurf) reported 60 minutes ago

  @ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 1 hour ago

  takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria