FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (52%)
• Internet (29%)
• Wi-fi (10%)
• Total Blackout (6%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Perth, Brisbane, Arumpo, Cornwallis, and Central Coast.

City	Problem Type	Report Time
Sydney	Internet	2 days ago
Melbourne	Total Blackout	2 days ago
Sydney	Internet	4 days ago
Perth	TV	8 days ago
Melbourne	TV	9 days ago
Sydney	TV	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I’m an 8️⃣1️⃣🏁🏁🏁🏁🏁🏁 (@geranium555) reported 7 minutes ago

  @AmeliaBee7 @xskinn It used to fill me with anxiety and annoyance when I had the displeasure of having sky free on Foxtel. And seeing this idiot sitting there like a pompous buffoon. Thank Christ they removed free Sky News.

• 
  Jonathan Wilson (@jfwfreo) reported 8 minutes ago

  @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

• 
  yoelmonaro (@yoelmonaro) reported 12 minutes ago

  Foxtel down channel 9 here we go

• 
  LJ (@ADDICTED2GAM3S) reported 12 minutes ago

  @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

• 
  ClayChucky (@claychuckyclay) reported 14 minutes ago

  Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

• 
  Joe Friday (@sunbakingwombat) reported 15 minutes ago

  @hashjenni Foxtel is garbage now, they keep replaying the same crappy movies in a loop.

• 
  tsell (@TsellSellersfam) reported 15 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  Scrumblebum (@scrumblebum1) reported 17 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 20 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  COOPS 😎 (@sportandracing) reported 20 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  Scrumblebum (@scrumblebum1) reported 21 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Paulo Yarb (@PauloYarb) reported 25 minutes ago

  @rohan_connolly @colonelhogans Don’t worry too much. Enduring the cats swans on Foxtel was painful. If it wasn’t Dwayne the pain talking ****, it was camera work which failed miserably. Absolute rubbish. Switch over to the pies game and you’ve gotta listen to back door Lyon and Howie. And the umpiring…pfft

• 
  DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported 25 minutes ago

  @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

• 
  squash (@o7squash) reported 29 minutes ago

  how ******** is foxtel still in business

• 
  yoelmonaro (@yoelmonaro) reported 33 minutes ago

  Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

• 
  Dr G (@DrG2020V) reported 38 minutes ago

  @GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.

• 
  Mike David (@illhp_mike) reported 39 minutes ago

  @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

• 
  Biscuitman (@biscuitman007) reported 44 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Jan (@bimmyjartel) reported 48 minutes ago

  @Pivotonian1838 @10 @FOXFOOTY Ditto. Foxtel is becoming quite dear. We'll hang onto it because of the footy but they don't reward you for being loyal.

• 
  dixy (@DorothyDixer12) reported 52 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  Christopher Benson (@BennoOnline) reported 52 minutes ago

  @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

• 
  Step and fetch (@FetchStep) reported 53 minutes ago

  @MichaelPascoe01 NRL before the kids. It’s directly related to Foxtel and Nine's broadcast rights with the NRL. Non gambling Advertising revenue is down so the only income these mobs will get for the footy is from Gambling. If labor bans Gambling ads the NRL won’t get same the money for the deal

• 
  Mr. 4days 🇦🇺 (@Mr4days__) reported 54 minutes ago

  Kayo is such a rubbish streaming service, all thanks to those retards at Foxtel for giving them exclusive broadcasting rights. When the Footy is over I'm gonna buy another region's F1TV and watch there. This is garbage.

• 
  Kurt (@kurtjj95) reported 54 minutes ago

  @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

• 
  bndt (@banditkayfabe) reported 59 minutes ago

  @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

• 
  odd ✮⋆˙。・゜・ (@pusherll) reported 59 minutes ago

  also this was produced by the biggest australian television network yet it was no where to be found on streaming?? how does that work foxtel 🤨

• 
  Arts Desire (@artsdesire) reported 60 minutes ago

  @LisaB_29 $350 is not bad compared to foxtel & Kayo.

• 
  Ric S. AU (@RicS37759479) reported 1 hour ago

  @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

• 
  Mike Oxbig (@Manbearpigzebra) reported 1 hour ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

• 
  Kaitlyn (@doublepiked) reported 1 hour ago

  Foxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.