FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (53%)
• Internet (26%)
• Total Blackout (10%)
• Wi-fi (7%)
• E-mail (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Arumpo, Sydney, Melbourne, Strathfield, Wollongong, Perth, and Launceston.

City	Problem Type	Report Time
Brisbane	TV	2 hours ago
Arumpo	TV	8 hours ago
Sydney	Internet	1 day ago
Melbourne	TV	8 days ago
Strathfield	Wi-fi	16 days ago
Sydney	TV	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  immy ✨ (@thatstheglue) reported 1 minute ago

  @yagacrave like wtf do you mean it's on foxtel

• 
  J Pipsam (@markdavaus) reported 1 minute ago

  @ranmasaotome96 Game of Thrones being locked down by Foxtel forced it. I would have bought day-of released episodes via iTunes or Xbox Video if given the option. But nooooo- had to go sign an exclusivity deal with Foxtel.

• 
  Mike Oxbig (@Manbearpigzebra) reported 4 minutes ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

• 
  Bryan S (@BryanS81) reported 5 minutes ago

  @Foxtel fix ur sound on the footy!!!

• 
  NotoriousCYP (@NotoriousCYP) reported 5 minutes ago

  So what channel am I supposed to watch New Zealand vs South Africa on? Wtf am I paying for? @FoxCricket @Foxtel @FOXTEL_Help #cricketlikeneverbefore

• 
  Catta (@Catta_SCT) reported 7 minutes ago

  @AFL @SuperCoachAFL @Foxtel Ffs Foxtel, we customers pay big $$$$ for your service - your efforts for the massive Anzac Day match between the Pies & Bombers was absolutely PUTRID Lift your fk’n game you 🥔‘s

• 
  FixTechStuff 🛠️ (@FixTechStuff1) reported 12 minutes ago

  @purplepingers The hole for the Foxtel cable was likely drilled through the channel in the roof iron so water drips down when it rains. Happened with my satellite internet, 30 mins after installers left there was a downpour and a literal torrent of water poured out the wall plate into the modem

• 
  yeah yeah its anne (@annabell_JG) reported 15 minutes ago

  @FOXTEL_Help everything it rains I loose Foxtel satellite signal even light rain

• 
  Uncanny Ryan (@RyanSimmonds23) reported 17 minutes ago

  @7AFL Whats up with the signal? Its stuttering but all fine on foxtel

• 
  Fellidd Paddmaye (@AlanBailey2) reported 18 minutes ago

  @Foxtel can someone explain to me why I can stream ANY movie on ANY streaming service no issues. I can play MMO's at 60fps, no issues. But, I cannot watch a simple game of NRL without you guys killing my viewing pleasure with 2 minutes of game time, and 5 minutes of buffering?

• 
  Miles (@Michael1953_202) reported 19 minutes ago

  @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

• 
  Anna (@spannaforce) reported 23 minutes ago

  Is there a problem with @FOXTEL_Help ? I keep getting playback error message

• 
  Daran Murphy (@winrgrin06) reported 28 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  SydneyCityTV (@SydneyCityTV) reported 29 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  Tom Baker (@Duckimusprime) reported 29 minutes ago

  @THECROWS_SHED @jarrodwalsh You drag up a club vs club **** in a post that criticising Foxtel?

• 
  Brett Cox (@b_dog_78) reported 34 minutes ago

  @NicNegrepontis Foxtel is borderline unwatchable. Signal dropping in and out. There is no rain and not a breath of wind outside, so the “poor weather” excuse is not valid. Just a poor service all round.

• 
  Judy Bourke (@judithbourke) reported 37 minutes ago

  @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

• 
  Mustard (@Curiosooo123) reported 38 minutes ago

  @cmkusher @NRL @kayosports Foxtel has some good deals now, I am going to flick it and go with them, the recent updated app brought in a whole new realm of issues for me. Enough is enough.

• 
  Adrian Sal (@adriansal80) reported 38 minutes ago

  @2_Blue_Baggers @SC___Scout I've had Foxtel since day one, in fact I remember getting galaxy when it first came to Australia. Have never used Kayo and would never use Kayo.

• 
  Eilegend (@lipsarinna) reported 47 minutes ago

  @utahsocialite @Foxtel Exactly its even worse MatchBox the production company has been dissolved by NBC 😔 even after Lydia confirmed to me RHUGT down under was going to film

• 
  my3epaulets (@my3epaulets) reported 48 minutes ago

  Damn kinda need The Twelve season 4.. @Foxtel pls

• 
  my3epaulets (@my3epaulets) reported 48 minutes ago

  Damn kinda need The Twelve season 4.. @Foxtel pls

• 
  Heidi van Delft (@heidipie2010) reported 49 minutes ago

  @PieNorthern @Foxtel The netball was on earlier… it was agonising watching it stop starting all game. I can’t even get social media on my phone because of the Wifi signal, it’s been getting worse every day at my house.

• 
  Jye (@jtristian95) reported 53 minutes ago

  Again can someone at @FOXFOOTY @Foxtel @FOXTEL_Help fix the audio sync issues on fox footy right now. #AFLNorthBlues

• 
  Dustin Spriggs (@DustinSpriggs4) reported 54 minutes ago

  @puntingbattler @WSWanderingEels It’s near useless data imo. It doesn’t include Foxtel. It may be the same for Ch9 and the NRL but the Ch7 AFL commentary is garbage. No one that has the choice would be choosing that and the ads after goals

• 
  Jason I (@jason_isaia) reported 55 minutes ago

  Greg Swann should come out in this AFL360 interview and say the biggest issue of the week wasnt the umpiring. It was the coverage of Anzac Day with no crowd noise from Foxtel. #AFL #AFL360

• 
  jkb (@Perthkiwi3) reported 58 minutes ago

  Wtf, what's going on you overpriced pricks @Foxtel #NRLRaidersPanthers

• 
  curativequest (@ScarcityStudent) reported 58 minutes ago

  @JOSH______NZ @skysportnz Did the exact same here with Foxtel, it’s a ****** joke…. Then he got blocked and Croftey goes “I didn’t think it was all that bad to be honest!” They barely acknowledge him at all, it’s farcical.

• 
  Mr Clown (@clownfeatures69) reported 59 minutes ago

  @Foxtel day off 3 games of NBA and you pick the worst game to show.

• 
  Squiddy (@Aquae_Sq) reported 60 minutes ago

  @robb_j_m Making it useless and bad was the primary purpose of the 2013 Abbott government. Almost certainly at the behest of Murdoch, as it would hurt his Foxtel business.