FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (54%)
• Internet (29%)
• Total Blackout (7%)
• E-mail (4%)
• Wi-fi (4%)
• Phone (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Perth, Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

City	Problem Type	Report Time
Perth	TV	4 days ago
Brisbane	TV	17 days ago
Matakana	Internet	20 days ago
Adelaide	TV	22 days ago
Brisbane	TV	28 days ago
Adelaide	TV	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Jones (@JamesyJones) reported 28 seconds ago

  @OMGTheMess Coalition also handed out $40m to Foxtel. Complete and utter scam. Cash for comment each and every night. There was no tender, no conditions and no reporting. All to a subscription service that cheerleads them every night. But the Right don’t dare bring that up.

• 
  Craig Thompson (@CraigGFCConsult) reported 44 seconds ago

  @leighjones0212 @Foxtel Haven’t watched that show since he started hosting. And Lyon for Robbo was a poor trade as well.

• 
  Trev (@trevapchichi) reported 2 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  Glen Appleby (@realglenappleby) reported 5 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  Tom Garner (@tom_garner) reported 7 minutes ago

  “There might be a change in broadcasters” Reading in far too much: - “might” - All on Sky on table? - No BBC? Bad IMO - huge reach. Unless ITV want it to add to rugby pfolio - On Pay TV. DAZN? Owns Foxtel so aligned with NRL, but £26 pm. TNT? Not the same production quality

• 
  Kieran Bridge (@KieranBridge5) reported 10 minutes ago

  @sculls_6 Worst thing it did was ever leave Foxtel. Went backwards 10 years after that

• 
  GWB (@GWB41570523) reported 12 minutes ago

  @SkullSpeedDeal "Women"? Who started the gutter screaming? Channel 7 and that Victorian disgrace the Herald Sun. copied and pasted by the circus Foxtel. The yelping poodles following selective clubs and players trying to bring them down. Not women.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 13 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  Fred 🇦🇺 (@Possum2412) reported 14 minutes ago

  @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

• 
  STIVETTE JOAN BROWNHOLLOW (@jasontame) reported 15 minutes ago

  @AFL FOR ***** SAKE @AFL @FOXTEL WHERE HAVE THE GOAL SONGS GONE WE CANT HEAR **** AT HOME FOR SHAME #AFLBLUESLIONS

• 
  Punt Road Ferraris (@sk44476342) reported 16 minutes ago

  @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.

• 
  bomber_stu (@stu0508) reported 16 minutes ago

  @terrypunter5 @kayosports Hmm. That shouldn't be giving you too many issues. I admit I switched from Foxtel to Kayo a while back to save some $$. My Kayo experience was also very poor, to the point I couldn't stand it and had to switch back

• 
  Paul Morris (@thefireman08) reported 17 minutes ago

  @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

• 
  Stewart Noble (@Stewy_Noble) reported 24 minutes ago

  Yo Foxtel, every bloody time android updates you're way behind. Why am I paying a bill for a service I'm not receiving? I'm even on your beta test and you're still slow. I'm relying on your app on holiday ATM and nothing! #freebills @FOXTEL_Help

• 
  Dariyen Jones (@DetroitLemons99) reported 24 minutes ago

  @Sheiknbake1313 @kanecornes @Colvick Old mate in the rugby league PVL loves tv ratings its all they have, and fair play they were able to convince foxtel and the like to pay a stupid amount of money to air 20 ppl in a stadium watching it

• 
  Jan (@bimmyjartel) reported 27 minutes ago

  @Pivotonian1838 @10 @FOXFOOTY Ditto. Foxtel is becoming quite dear. We'll hang onto it because of the footy but they don't reward you for being loyal.

• 
  Arts Desire (@artsdesire) reported 28 minutes ago

  @LisaB_29 $350 is not bad compared to foxtel & Kayo.

• 
  Brendan Johnson (@the_red_heifer) reported 30 minutes ago

  My Foxtel stream just cut out after Latu got inexplicably sent for 10, that's a sign from God I say

• 
  John Davidson (@johnnyddavidson) reported 31 minutes ago

  Reported in The Courier-Mail today: The NRL’s plan to save Super League could be on the brink of collapse in what would be a devastating blow for the English game. The ARLC has been investigating a Super League rescue package for the past year, but it’s understood UK broadcaster Sky Sports is reluctant to come to the party with a palatable deal to satisfy the NRL’s investment strategy. There are suggestions DAZN, which now owns Foxtel, could support a Super League rescue package after former NRL CEO Andrew Abdo travelled to the UK in April for Super League buyout talks.  The Super League could be in trouble. Picture: Alex Livesey/Getty Images But V’landys says the Super League deal could hit a deadend. That would be a potentially fatal blow for an ailing English game which is drowning in debt. Super League giants St Helens lost $6.5m alone last year. “Look, we’re trying to make the figures work at the moment, but unless the figures work, we won’t do it,” he said. “We’re having trouble making the figures work, that’s the truth of it. “I don’t know what will happen. I find it very tough (to proceed with a purchase). “We need to talk further with Super League. We haven’t put a proposal into them yet. “We understand the importance of the international game, so we’re not giving up.”

• 
  Paul Corlson (@pauljc26) reported 32 minutes ago

  Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

• 
  catherine (@CathP82) reported 33 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  ear (@greatfaerie) reported 36 minutes ago

  On the siege eps of S7 in my WW rewatch and remembering when they ended the first one making it look like Br*dy shot Vera in the head and never in the show had my heart dropped straight through my *** like that...not even funny at all I was about to find Foxtel headquarters

• 
  Step and fetch (@FetchStep) reported 37 minutes ago

  @MichaelPascoe01 NRL before the kids. It’s directly related to Foxtel and Nine's broadcast rights with the NRL. Non gambling Advertising revenue is down so the only income these mobs will get for the footy is from Gambling. If labor bans Gambling ads the NRL won’t get same the money for the deal

• 
  Craig The Speculator (@craigspeculator) reported 39 minutes ago

  @Easts4Life @Foxtel that's lovely. Yes I would think something along the lines of "so sorry, glad she had been a customer of ours, all the best"

• 
  Nigeyboy (@Nigeyboyl7do) reported 43 minutes ago

  @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

• 
  robyn andrew (@ROBUNS) reported 43 minutes ago

  @sandylanceley @Channel9 @wwos I think with the new rights deal Foxtel will have the broadcast duties Maybe that may help with the coverage Stand corrected

• 
  Mike Oxbig (@Manbearpigzebra) reported 44 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  Andrew Bradley (@AndrewBradley33) reported 44 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

• 
  Biscuitman (@biscuitman007) reported 50 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Craig The Speculator (@craigspeculator) reported 57 minutes ago

  sad example of corporate greed - ring @foxtel to cancel my mother's Foxtel as she has passed away. No offer of sympathy on her passing from the operator but he did among other formalities ask if any other family member would like continue with the contract.