FOXTEL Outage Report
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (59%)
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Total Blackout (18%)
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Internet (17%)
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Wi-fi (4%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Brisbane, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie, Tamborine Mountain and Warragul.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Sydney |
TV | |
| Brisbane |
TV | |
| Sydney |
TV | |
| Melbourne |
TV | |
| Melbourne |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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dylan
(@Vigorisinsane) reported
@Foxtel Xmas vacation is overrated. Has very poor reviews and is certainly the worst of the Lampoon movies... smh it’s on this list and above jingle
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Joel Strickland
(@joelstrickphoto) reported
@FOXTEL_Help is there an outage in the Melbourne area currently?
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TruthfulOne
(@truthful_100) reported
@Jason21981375 @SkyNewsAust 30 million was given to Foxtel. It’s bad enough #murdoch has 70% of the media here.
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Stuart
(@StuAlexander24) reported
@TheCricketHook @Foxtel Hi they “sent a signal to the box and that should fix it. try it again in about 5 minutes and let me know how you go” It actually did as I’d done every other trouble shooting step without any success
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the1ben
(@benharrisben) reported
@jeffcannata Boy I wish HBO Max were available in Australia. We'd have to subscribe to Foxtel (cable) to access HBO content (not HBO Max) and as part of that sign up to a bucket load of other crap you wouldn't want. Can't wait to hear your thoughts on Wonder Woman 1984!
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azef
(@azefs) reported
@bxkehs I domt have a link it's through foxtel, my bad I thought u were asking who else is watching it
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James van der Moezel
(@Vandacorp) reported
@FOXTEL_Help still having issues with the 4K channel. Black screen and if I change to it it caused the other channels to also go black. All the menus still work though. Used to work fine.
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🕓💧RambunctiousGoat
(@rambunctiousgo3) reported
@FOXTEL_Help Thanks. Here’s a tip, make sure people are aware of that and tell your call centre too. Save a lot of frustration. Might cancel the whole subscription after that farce.
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Pete Firman
(@FirmanPete) reported
@Foxtel How about putting on a decent movie instead of rolling out the same crap every year!
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Steven Rudolphy
(@StevenRudolphy) reported
@Foxtel #foxtelcricket Not working on Ultra HD. Blank screen and crashing IQ4
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Ms Jayneo Sarky Knickers Squiggle 🇬🇧🇭🇲
(@jaynie44) reported
@Farmgate138 @Apple @Foxtel Appletv is not bad i dont have any Apple products
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Joel
(@jay0l) reported
@StevenRudolphy @Foxtel I've got the same issue, Ultra HD black screen, all other channels are fine??
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Steven Lewis
(@SJL181) reported
You know what sucks. Why don’t Insurance, Telecommunication, TV, Power, & Banking companies give discounts to loyal customers instead offering savings for new customers. Time to change. @NRMA @Foxtel @aglenergy just to name a few. Too late I changed
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.:KaTΞ:.➡️#President Trump won! ❌🇦🇺💅🏻🇳🇿❌
(@kfisme) reported
@Farmgate138 ...have you had issues with Foxtel FG? They used to be good - even to phone? Haven’t tried for ages?
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.
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Natalie Waters
(@WatersRising) reported
@chrismurphys @Telstra We had the same problem. One by one, everything stopped working, including Foxtel. Fought a 6-month battle and after 6 months got it all back working. They paid compo, but it was inadequate. After having to fork out $$$ there hasn't been a problem since. Aussie Broadband maybe?
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Jake Benoiton
(@Jake_Benoits) reported
Foxtel can get in the bin. New year will mean no Fox for me. Signal cuts out regularly and it’s just not that good when it’s on. @Foxtel @FOXTEL_Help
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Mark Morris
(@MorrisMark5) reported
@FOXTEL_Help I have a Foxtel now box but get the message “connected no internet” I know from my other devices internet is fine. Do you have a remedy as this has been going on for a while. Went through your trouble shooting page and didn’t resolve the issue.
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Bradley Delmbar
(@BDelmbar) reported
@Foxtel Both absolute garbage ! Try Miracle on 34th Street (the original and not some new age redo). @foxtel you need to bring back TCM you cheapskates !
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Myles Harris
(@millionsofmyles) reported
36 hours later and Foxtel inform that there is an outage in our area. Thanks, Tips.
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amysteryperson
(@amysteryperson3) reported
@foxtel_help why is national geographic channel going from your service in January? Even more channels being removed, less channels, but same or more price increase :(
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lyz
(@thereallikala) reported
@Foxtel Nightmare Before Christmas, **** you
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The AC Milan-Godfather
(@ACMilanSydney) reported
Hi all, the game in Sydney not viewable on iPad but ok on laptop. Poor stream but watchable @beINSPORTS_AUS @Foxtel
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Sami Dowd
(@samidowd) reported
@sorrentoseal @DarrenKilminst1 I've had to put it on via the Foxtel app as I'm not getting a signal from the dish because the weather is shite. I like Katich and Fleming on 7 too..
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ابوخالد
(@bledd300) reported
@ACMilanSydney @beINSPORTS_AUS @Foxtel Even poor streaming will still be too fast for serie a matches.
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Nathan Kubisch
(@KubischNathan) reported
@Vandacorp @Foxtel I'm getting the same issue. Have to restart my box.
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James van der Moezel
(@Vandacorp) reported
@FOXTEL still having issues with the 4K channel. Black screen and if I change to it it caused the other channels to also go black. All the menus still work though. Used to work fine.
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Rob Taylor
(@FavNerdGuy) reported
@hbomax @ZackSnyder since the streaming service isn’t available in Australia; will the TRUE version of Justice League go to iTunes here? Binge/Foxtel are our HBO options here, binge still isn’t doing 4K and Foxtel is EXPENSIVE even before the @HBO bundle.
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meatarian
(@Meatarianman) reported
@Foxtel Christmas comedy's are terrible
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Farmgate138
(@Farmgate138) reported
@davidjones2812 @Apple @Foxtel Well I just downloaded Sky Active and 7plus for racing .com coz contractual stuff prevents vic gallops to be shown on Sky online. But I am more than happy. Come Monday I will cancel my Foxtel subscription