FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (45%)
- Internet (33%)
- Total Blackout (9%)
- Wi-fi (6%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Matakana, Adelaide, Brisbane, Kincumber, Sydney, Melbourne, Kiama, and Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Matakana
|
Internet | 2 days ago |
|
Adelaide
|
TV | 5 days ago |
|
Brisbane
|
TV | 10 days ago |
|
Adelaide
|
TV | 10 days ago |
|
Kincumber
|
TV | 15 days ago |
|
Sydney
|
Wi-fi | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Lexi (@baroque_doll) reportedWho keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices
-
Craig The Speculator (@craigspeculator) reportedsad example of corporate greed - ring @foxtel to cancel my mother's Foxtel as she has passed away. No offer of sympathy on her passing from the operator but he did among other formalities ask if any other family member would like continue with the contract.
-
Kmac (@Kjmac89) reported@BigdogGC77 @gilby_gillard @kayosports When you say losing customers? Are people moving over to Foxtel? Or how else do you watch sport? Genuinely curious, I’ve got Foxtel so never had Kayo, seems like a terrible service
-
Crowdiegal (@crowdiegal) reportedRealistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.
-
Mr. 4days 🇦🇺 (@Mr4days__) reportedKayo is such a rubbish streaming service, all thanks to those retards at Foxtel for giving them exclusive broadcasting rights. When the Footy is over I'm gonna buy another region's F1TV and watch there. This is garbage.
-
the cat (@boogiecat11) reported@brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there
-
lurkingnobody (@lurkingnobody) reported@hillfolkAU Yep let’s sack the guy who was COO for a private uk bus/train operator and worked as a higher up in London rail for someone who’s experience was customer operations at Foxtel … Maybe she’s good but wish they indexed more on transport expertise 🤷🏻
-
alunsays (@alunsays) reported@leighjones0212 @Foxtel If you’re a CBA customer you can get Binge and Kayo for $17 a month. Ditch Foxtel.
-
Gibbo (@Gibbogibbo123) reported@FSAAustralia @Craig_Foster As it stands today; Tv deal till 2029 (1 game free to air) light years behind Foxtel deal Licensing deal till 2024 re P/R - can this be changed? Salary cap 3m (2010 - 2.55m) Crowds down for 8 of 12 teams last year (scheduling, ticket prices, ground locations - what to fix asap
-
Surf n Turf (@surfnturfnsurf) reported@ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app
-
yoelmonaro (@yoelmonaro) reportedAlso btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?
-
DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported@golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.
-
ear (@greatfaerie) reportedOn the siege eps of S7 in my WW rewatch and remembering when they ended the first one making it look like Br*dy shot Vera in the head and never in the show had my heart dropped straight through my *** like that...not even funny at all I was about to find Foxtel headquarters
-
M.\tt 🟡🟢 (@CosmicMatt92) reported@Bingbongbo10475 @telegraph_sport The TV ratings have been neck and neck for FTA/VOZ audience figures. Both AFL and NRL hovering around 500-650k. AFL has beaten the NRL multiple times this season including last night which was AFL 655k and NRL 544k. It's always going to change though depending on the games that are on and general interest in those teams. In the stands, its 37,623 AFL and 21, 676 NRL for average attendance. That's 73% higher. For last season in particular, AFL had a Seven FTA average of 630k, and roughly 300k for Kayo/Foxtel NRL had a Nine FTA average of 570k and around 430k for Kayo/Foxtel. So no, it's not night and day between "every domestic sport combined" its barely midday and 1pm between NRL and AFL, and night and day between AFL and NRL when it comes to people actually getting off their arses and going to support their team. I don't watch either sport, but the facts are there in black and white.
-
troy b (@troy_be) reported@Saints1890 So he’s giving up the kangaroos gig. What about Foxtel. Poor Corey Parker got booted for him.
-
Warthog (@edwarner57) reportedJust received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage
-
BomberSteve (@Bombersteve) reported@ShereeJohns @jagra1525 Absolutely, hands down the worst cricket commentator I have ever heard. Can Foxtel not hear him?? Same sort of boys club selections at Foxtel as the Australian cricket team have. Name before performance.
-
Peter Dewar (@PeterD84508) reported@timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....
-
bndt (@banditkayfabe) reportedThe audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks
-
David Lloyd (@zzzLLOYDYzzz) reported@GMCoops @leighjones0212 @Foxtel I’ve got a real good guy in USA and never buffers
-
knox (@knox_trading) reported@StarDestr0yer @kayosports its soooooo ******* slow & buffers constantly - i know damn well i have the bandwidth for it. gonna look into foxtel go
-
Jan (@bimmyjartel) reportedWent to watch the recorded 7 news on IQ. Not there. Then realised all the other programs that should have recorded aren't there either. Has anyone else had that problem with Foxtel?
-
Steve Hudson (@SteveHudso95010) reported@JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription
-
Stonkin Days (@n0otherwaythere) reported@craigspeculator @Foxtel You can’t expect service workers to do emotional Labor. They’d get these calls all day. Personally I as a customer would prefer they keep it cold.
-
“Smash Her” (@dougjones90909) reported@NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.
-
Craig Thompson (@CraigGFCConsult) reported@leighjones0212 @Foxtel Haven’t watched that show since he started hosting. And Lyon for Robbo was a poor trade as well.
-
Deb (@cDebIn2050) reported@DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad
-
Tanya (@wade396) reported@FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.
-
Biscuitman (@biscuitman007) reported@Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.
-
GWB (@GWB41570523) reported@SkullSpeedDeal "Women"? Who started the gutter screaming? Channel 7 and that Victorian disgrace the Herald Sun. copied and pasted by the circus Foxtel. The yelping poodles following selective clubs and players trying to bring them down. Not women.