FOXTEL Outage Report
Why is my FOXTEL service not working?
Problems detected
Users are reporting problems related to: tv, internet and total blackout.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 20: Problems at FOXTEL
FOXTEL is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (46%)
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Internet (27%)
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Total Blackout (18%)
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Wi-fi (6%)
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Phone (3%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Gold Coast, Brisbane, Sydney, Perth, Kiama, Adelaide, Scarness, Bundaberg and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Gold Coast |
||
| Brisbane |
TV | |
| Melbourne |
TV | |
| Sydney |
Internet | |
| Melbourne |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Pasta John
(@PastaJohnFSM) reported
@SportsTVRatings 1/2: Here in Australia Fox (Foxtel) is still Murdoch owned never went to Disney. Here all that's on Fox Sports and other the Sports (WWE included) are on a Streamer called *Kayo Sports, Entertainment on one called **Binge and News another called ***Flash.
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peter
(@Justin37064393) reported
@Foxtel having issues with Channel 591 today keeps flicking on and off druging the cricket very annoying, goes to a black screen for a few seconds
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Chris
(@statusofplanet) reported
@MediaAnalystOz Well the real problem is that Murdoch headlines have glorified selfishness eroded the tax base. Now no one sees value in tax and shared services anymore. All so Murdoch could get more Foxtel subscriptions. We need to be prepared to pay more tax. Starts with big biz billionaires.
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Larry Lipscombe
(@LarryLipscombe) reported
@PGAofAustralia Watching the final. Have to be the WORST coverage ever! 8 players left, only playing 6 holes. How many camera’s do FOXTEL have on the course?
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Jan P
(@jnbp) reported
This event is an absolute joke. Horrible and awful organisers/promoters @Foxtel I want my money back. Honestly this is an absolute shambles #Pacquiao #DKYoo #pacyoo
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Pasta John
(@PastaJohnFSM) reported
@SportsTVRatings 1/2: Here in Australia Fox (Foxtel) is still Murdoch owned never went to Disney. Here all that's on Fox Sports and other the Sports (WWE included) are on a Streamer called *Kayo Sports, Entertainment on one called **Binge and News another called ***Flash.
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Cody Dobbs
(@codymypal) reported
@suthodan @Foxtel That sucks brother
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Wayback Bot
(@WaybackBot) reported
Foxtel shuts down ban
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.\SOTH
(@asothdotcom) reported
The very poor expansion club picks from the Foxtel era coming into play here. Don’t understand how all 12 clubs agreed on this. Will a GF between, say, Perth and Adelaide actually pull in numbers in a Sydney held final?
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vanillamitch
(@vanillamitch1) reported
@SkyNewsAust Foxtel/Sky, such bad losers!
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DannyQ 3:16- Don’t Trust Them
(@DannyQ03738735) reported
@Foxtel Fair enough. Thanks for the quick reply. Do you think it will get back to being available quicker on the coming weeks? I watch the #NFL live which sadly streams the same time as the WWE. But it sucks seeing results before watching.
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Bob
(@bob_manthey) reported
@JonesHowdareyou At what point do you ask whether you want to support someone’s business at all? Would you buy Foxtel?
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Naveen Razik
(@naveenjrazik) reported
It appears @FOXTEL_Help has shunted @NITV, the nation's publically funded Aboriginal and Torres Strait Islander broadcaster off its service to accommodate a wrestling channel. Very disappointing development.
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Pasta John
(@PastaJohnFSM) reported
@SportsTVRatings 1/2: Here in Australia Fox (Foxtel) is still Murdoch owned never went to Disney. Here all that's on Fox Sports and other Sports (WWE included) are on a Streamer called *Kayo Sports, Entertainment on one called **Binge and News another called ***Flash
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ChrisThunder
(@ChrisThunderTV) reported
@SpicyOrangeLive @aleaguemen When the league was cracking down on active fans in the active bays (e.g. chanting & singing) that's when most people left...also the move away from foxtel was a huge blow in terms of eyeballs. Totally forgot the league had started.
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7.9 billion too many
(@trnsplant) reported
Hey @Foxtel, when you broadcast the same ad 4 or 5 times in a row or in the same break on the livestream, it only reinforces that I will NEVER support that particular retailer/etc.
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United4Life
(@RammaRedDevil) reported
@TheRealALM I never thought I would say this, but I really miss the Hyundai A-League presented by Foxtel….
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Troy Kuhn
(@troy_k7) reported
@VinceRugari A regressive step for the game. Football in this country very Sydney centric since Lowy took over and non Sydney FC fans have had to put up with the bias for years, especially on former tv partner foxtel. Soaring travel costs won’t help either… RIP ALM
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Max Blake
(@blakey9and44) reported
from
Geelong, State of Victoria
@PazzaDons2012 I can’t remember the last time I watch an A-League game. I use to stumble across it when it was on Foxtel but they decided to kill their league by switching it to a streaming service
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Dally M Dan
(@suthodan) reported
Great NXT show. Was looking forward to watching some boxing but @Foxtel never meet their obligations and show what they advertise
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Keith Naracott
(@KeithNaracott) reported
@BTCGandalf The biggest issue is these days people want the large house or unit in inner city, they buy coffees and lunches everyday, have Netflix, Foxtel, Disney, Amazon Prime, Stan, brand new mobile phones, a European car etc now! They can’t wait. That’s the issue
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Mick
(@MDosNK) reported
@danger_moose @TV_Blackbox My point is foxtel has invested hundreds of millions. No doubt it was a **** fight at the end. AL figures have been on a downward trend years prior and thats fact.
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Stefan Tapp
(@StefanVXR8) reported
@Foxtel Have you guys updated the software on the IQ4 recently? Mine is now almost unusable, really slow and constant errors and blank screens.
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Dally M Dan
(@suthodan) reported
@Foxtel @FoxtelHelp you're not even showing the Pac fight now? Dead set, I'm sick of the false advertising and constant changes. Yet if you're 8 seconds late on your bill, you pricks never miss a fkn beat
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Sandra Adams ❤️💙
(@snadams80) reported
@Barney73Michael @Foxtel Hi Michael. You would be best to just download the app Foxtel Go (Beta), opt in to be a beata tester and it should be up and running soon after. I found the live chat with Foxtel was just incredibly frustrating for this issue imho.
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Deb Campbell @Samsplace@mastodon.au
(@samsplace9) reported
@binge crap from Binge cancelled today supposed to work til Dec 30. Tonight nothing. Crap from #Foxtel SHOCK
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Vincent Alvaro
(@VincentAlvaro) reported
@FOXTEL_Help The issue is that I followed Foxtel’s instruction in having the old box dropped off at a point you advised. I get to that drop point only to find the business has closed down. I’m now not running all over town finding a new drop place. Foxtel can arrange to have it collected.
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Robert Clements
(@robtclements) reported
0940 EDST. Heavy rain. Foxtel down. Will clean the panels, but not much solar power exported today
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Gray Tran
(@GrayThiTran) reported
@SkyNewsAust The PM has a subscription to Foxtel in his electorate office, its disclosed in his member's interests. He should be invited on the show to explain why the Govt is incapable of doing anything but shame service providers. Pointless asking the Sports Minister
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Bozza
(@AdelaideYid) reported
@redcrow_28 I haven't had foxtel for years but if paramount let you watch replays and mini matches immediately like binge there wouldn't be an issue