1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 46% TV (46%)
  • 35% Internet (35%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Perth, Central Coast, Brisbane, Arumpo, Strathfield, and Wollongong.

CityProblem TypeReport Time
Melbourne Total Blackout 3 days ago
Sydney TV 3 days ago
Perth Internet 4 days ago
Melbourne Wi-fi 7 days ago
Sydney Internet 12 days ago
Central Coast Wi-fi 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • AngryExile
    Angry E𝕏ile 🇺🇦 (@AngryExile) reported

    @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

  • camorae5196
    Camorae5196 (@camorae5196) reported

    @realRick_AUS @LeagueScenePod Foxtel had him effectively sacked the week before too. I suppose they couldn't find a replacement. Dean Young will coach. Idk what the hold up is. They're a **** team. He should've gone after last season. Still not as bad a coach as voss and bead Scott tho

  • Andrew664621
    Andrew (@Andrew664621) reported

    @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

  • AronRoach7
    Aron Roach (@AronRoach7) reported

    @taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.

  • Maxtedjak3y
    jakey (@Maxtedjak3y) reported

    Foxtel to losing sound and screen going black, switch it too 7 and screen goes black and no scoreboard. Get you’re **** together

  • catwsfiIm
    nat ★ (@catwsfiIm) reported

    @gimmieghostie foxtel not letting me down for once

  • NeilMur73809257
    NMM (@NeilMur73809257) reported

    @GusLefty @BenFordhamLive Yeh but we have a choice whether we pay for Foxtel but no choice whether we pay for your ABC! Some people are slow thinkers.

  • LeTigre_12
    LeTigre (@LeTigre_12) reported

    Can Foxtel turn down Garry Lyons microphone? He does not shut up

  • CathP82
    catherine (@CathP82) reported

    @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

  • Mr4days__
    Mr. 4days 🇦🇺 (@Mr4days__) reported

    Kayo is such a rubbish streaming service, all thanks to those retards at Foxtel for giving them exclusive broadcasting rights. When the Footy is over I'm gonna buy another region's F1TV and watch there. This is garbage.

  • Dubhgall90
    Voicey (@Dubhgall90) reported

    @pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?

  • drewwharton
    Dingus wingus (@drewwharton) reported

    @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

  • julieburgess623
    Julie Burgess (@julieburgess623) reported

    @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

  • 2_Blue_Baggers
    2 Passionate Blue Baggers (@2_Blue_Baggers) reported

    @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

  • BryanS81
    Bryan S (@BryanS81) reported

    @Foxtel fix ur sound on the footy!!!

  • AronRoach7
    Aron Roach (@AronRoach7) reported

    @taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job **** you @Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

  • babydoll25pc
    side quest king (@babydoll25pc) reported

    @hudsonwphotos Nooo, not Foxtel - wtf! brb checking out how much im going to have to pay

  • JackieChan87805
    Jackie Chan (@JackieChan87805) reported

    @LeagueFreak If they lose the rights they're finished . the 4 billion they paid for foxtel sports next to worthless when more then half their subscribers move to the streaming service that has the NRL But... Stan & Paramount are serious in taking DAZN out of the Australian market

  • JamesBa40189175
    Jimmy (@JamesBa40189175) reported

    @ausbtcclub We get absolutely **** all for working hard here in Oz. I had job and separate business with mates. Struggled for 8 years and everyone made money from the business except us. Electricity, Gas, Foxtel, wages, rent, rates, tax, gst, employee super. @mrYodaJ @fiftyshadezof1

  • Kazza2014
    Karen (@Kazza2014) reported

    @7AFL I hope so or I’ll be going down the pub to watch Foxtel.

  • StassyGee
    Esgee (@StassyGee) reported

    @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

  • banditkayfabe
    bndt (@banditkayfabe) reported

    @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

  • v4daleo
    daleo (@v4daleo) reported

    @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.

  • DorothyDixer12
    dixy (@DorothyDixer12) reported

    @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

  • mr_chitafa
    Chris. ⚓️ (@mr_chitafa) reported

    @thedannorris @hawthornzone @kayosports Can always pay twice as much and buy a Foxtel subscription. But just a warning. You’ll get the same service.

  • bennyshelts
    Ben (@bennyshelts) reported

    @andrew_whelan The problem is, it still just uses the same linear channel feeds from Foxtel.

  • TsellSellersfam
    tsell (@TsellSellersfam) reported

    @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

  • Aquae_Sq
    Squiddy (@Aquae_Sq) reported

    @robb_j_m Making it useless and bad was the primary purpose of the 2013 Abbott government. Almost certainly at the behest of Murdoch, as it would hurt his Foxtel business.