FOXTEL Outage Report
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
-
TV (59%)
-
Total Blackout (18%)
-
Internet (17%)
-
Wi-fi (4%)
-
Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Brisbane, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie, Tamborine Mountain and Warragul.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
T-Bag 🇦🇺
(@Thomas58974615) reported
@FoxCricket @Foxtel @kayosports Piss poor run rate. Piss poor pitch.
-
matty
(@cruzin_matty) reported
when you fixing foxtel go? i was so excited to watch the footy tonight and it’s stuffed please fix this A.S.A.P @Foxtel @FOXFOOTY
-
Nobody Important
(@MrHoffalicious) reported
@FOXTEL_Help @barts55 So 35 minutes later and the right team can't fix it. Do you actually want to keep customers?
-
GWR
(@grw55) reported
@oxy_4 @Foxtel I’m so sick of this garbage with Foxtel Go. It’s a strange business model to encourage customers to downgrade to the cheaper Kayo alternative.
-
Colonel Flagg
(@JeffersonBacon) reported
@FOXTEL_Help what is the use of having a help handle when you don’t even reply ??????!
-
Baron
(@Baron_Mathers) reported
@WeAreEssendon @StephanieAfrica Foxtel offers nothing you can't download anyway, never had an issue with kayo.
-
The DR.33
(@akstreker) reported
Just nestled into the couch to watch #Warney highlights and they’ve got NRL on!!?? Time to cancel. #foxtel
-
Ange Recchia
(@angesbiz) reported
@BLEC1 @StephanieAfrica @Foxtel No problems here. Weird
-
Mel #SaveNeighbours
(@Sleepless121) reported
@StevenR06864133 Yeah Ch 7 would be good, partner them with itv or produce it solely and sell it to a UK broadcaster. There's also streaming service option here. Binge and Stan both make Aussie content, Paramount+ (Ch 10 moved Five bedrooms to there), netlix, Amazon prime. There's also foxtel.
-
Donski
(@Donski_36) reported
@FOXFOOTY What's the go?? Why can't we watch the Saints vs Essendon game on our foxtel accounts? Literally paying extra for this. Fix it.
-
Dan Perriman
(@perrdan86) reported
@hashbrowne Hey Ash, do you know what's going on with foxfooty/kayo? The bombers game isn't on foxtel foxfooty, but appears to be on Kayo foxfooty. Don't want to get to round 1 and find out each week there will be exclusive kayo games. Will just cancel foxtel is that's the case.
-
Ash Rogers
(@red_eyed_goat) reported
Foxtel gave us one of their voice remote controls for free. It's a piece of ****. Basically get an error message every time I try to voice search. Trash!!
-
Johnty
(@Johnty35524255) reported
@FOXTEL_Help It's simply not good enough. I've already told you about your live channel showing incorrect information and programming. I expect a reduction in payment for this error prone service.
-
matty
(@cruzin_matty) reported
fix it now @Foxtel
-
bron (she / her)
(@thornburygrrrl) reported
Just got home. Why won’t foxtel stream@our match? Tips? I’m on the chrome cast from my phone via foxtel go. Help please.
-
Christina
(@BLEC1) reported
@angesbiz @StephanieAfrica @Foxtel I am using streaming from my phone, so maybe that is why it is not working
-
Immy 💉💉💉💉💉💉
(@immy_sj) reported
@FoxCricket @Foxtel @kayosports Carey drop another one. He nearly as bad as Haddin
-
Maverick
(@M4verick80) reported
@FoxCricket @Foxtel @kayosports Nothing to lose except half a day... What a waste of a test... Poor declaration
-
ntn65 💉💉💉 🇺🇦
(@ntmn65) reported
@FoxCricket @Foxtel @kayosports Further proof the current use of technology fails sport. Why can’t the 3rd umpire give that out? Is an all rounder now bowling, catching, betting and reviewing? There’s a simple solution to this problem and it’s not about 2 tantrums (referrals) per innings per side!
-
Tracey Reid
(@traceyannereid) reported
@ajs071 @FOXFOOTY @kayosports Yup got rid of it years ago, my Mother after she gets NBN connected and buys herself an Android tv next week is also getting rid of Foxtel after being a customer for what 20 years?
-
Jay
(@OzBro_) reported
@FoxCricket @Foxtel @kayosports inglis would never
-
Olga Michals
(@olliemichals) reported
@laughingconser1 @Dorothy23897725 @newscomauHQ The dominance of left in the media? Really? what r u smoking? R u serious?Some facts: Costello is the Chairman of MSM (ch9, SMH). Kerry stokes owns Ch7, Murdoch influence (ch10), Murdoch Foxtel,Skynews, Telegraph. Pls check facts FKtard. Bring on election.U really are an idiot.
-
Chris Riley
(@Magooo35) reported
@Foxtel @FOXFOOTY pathetic effort with the Bombers v Saints game not working tonight on FoxtelGO. Very disappointed & feeling disappointed in what we pay for. Lift your game or lose subscriptions, not good enough
-
adrian
(@ajs071) reported
@FOXFOOTY @kayosports Foxtel struggleing to maintain its customer base and then their streaming service foxtel go can’t show the game. The error is one thing the silence from them is another. Treating customers with contemp. That’s why I ditched them. Don’t miss it at all. Overpriced garbage
-
Big rick
(@RickyCotton4) reported
@red_eyed_goat @Campylamps @Foxtel Went through the exact same **** mate. I kicked and screamed that much they came out and replaced my box and it finally works. The iq4 box I had was too old
-
Jake
(@jakeds18) reported
@Foxtel @Winmar_yok5 It’s been an hour, you have an entire camera crew at the ground and whoever is running this social media account keeps giving the same answer. Tell the “team” the games half over and we still can’t watch. Why am I even paying for this service
-
Novatrippa
(@novatrippa) reported
@EffinOfficial this reminds me of when I was like 9 or 10 and browsing through the Foxtel channels page and when it reached Nick Jr it said "Go Die..." (**** i wish I still had that photo)
-
Renata
(@itsrenatak) reported
When it rains really bad here the satellite signal on my Foxtel box goes out and it interrupts anything I am recording at the time too but when I watch the recording the interrupted signal will have a box showing signal interruption and I can use back button to get rid of it.
-
Essendon FC
(@essendonfc) reported
@MarkTota @Foxtel We have no control over this, Mark. Sorry we can't help 😔
-
MJack
(@mjack7004) reported
@Foxtel @Winmar_yok5 I want a refund for this month - this is pathetic service