FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (44%)
• Internet (31%)
• Total Blackout (9%)
• Wi-fi (9%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Adelaide, Kincumber, Sydney, Melbourne, Kiama, Perth, and Arumpo.

City	Problem Type	Report Time
Brisbane	TV	1 day ago
Adelaide	TV	1 day ago
Kincumber	TV	6 days ago
Sydney	Wi-fi	9 days ago
Brisbane	TV	10 days ago
Melbourne	TV	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Hudson (@SteveHudso95010) reported 3 minutes ago

  @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

• 
  GrumpyOldDad.bsky.social (@BjWittwer) reported 3 minutes ago

  @xskinn Save your sanity. Screw Rupert Murdoch. Cancel anything through Foxtel, especially the fictional program “Sky News”. If you want something more factual than Sky News, I recommend Nieghbours, Home & Away, Days of our Lives, & importantly, Bluey. #SaveOurABC #FuckBillionaires

• 
  Sandy Lanceley (@sandylanceley) reported 4 minutes ago

  @ROBUNS @Channel9 @wwos There was some talk about that, but I haven’t seen confirmation. A big problem though is there’s limited space to broadcast a higher bitrate which Foxtel producing it couldn’t fix.

• 
  Warthog (@edwarner57) reported 4 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  George W. Grundy (@georgewgrundy) reported 6 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  Travis 🇦🇺 (@TravisNei) reported 8 minutes ago

  @footyindustryAU Well if that happened I would immediately stop my foxtel service

• 
  G. 🇦🇺🇮🇱 🦅🤘🏼 (@geraint266) reported 8 minutes ago

  @chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didn’t do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasn’t improved. I pay $107 a month to have Foxtel I can afford it, many cannot.

• 
  Paul Corlson (@pauljc26) reported 10 minutes ago

  Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

• 
  S B (@Conigman) reported 12 minutes ago

  @footyindustryAU Can i ask a stupid question? Why did Dazn need to buy Foxtel? Why couldnt they just save there cash and bid for the rights of the NRL, AFL when it comes up etc? I mean Foxtel (Fox Sports) are worth nothing without the rights in the first place?

• 
  Tom Garner (@tom_garner) reported 14 minutes ago

  “There might be a change in broadcasters” Reading in far too much: - “might” - All on Sky on table? - No BBC? Bad IMO - huge reach. Unless ITV want it to add to rugby pfolio - On Pay TV. DAZN? Owns Foxtel so aligned with NRL, but £26 pm. TNT? Not the same production quality

• 
  Julie Burgess (@julieburgess623) reported 15 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 18 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  Chris Rauchle (@ChrisRauchle) reported 22 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

• 
  Matlock (@Matlock47825386) reported 23 minutes ago

  @filmgeek_rq Yep absolute **** show. Murdoch said you’ll kill Foxtel so don’t let fibre happen, so Abbott dutifully obliged said ‘25mbps’ was sufficient. We’ve wasted billions on this the original plan was clearly the way to go.

• 
  Teresa (@teresa_62) reported 24 minutes ago

  @NRL That’s ridiculous. That means our @Foxtel will increase. There are only a few teams that are watchable. Not worth it. Will cancel .

• 
  Mr Black (@_OutInTheBlack_) reported 24 minutes ago

  broadcast on foxtel is down the hindi channel's working though 🙄 #AFLDogsTigers

• 
  Karen Walker (@KarenWa13145181) reported 25 minutes ago

  Andrew Bolt shut up I loved your show but now now I won't am cancelling my Foxtel if you are so smart what is your solution for these þerrorist I'm disappointed

• 
  Lexi (@baroque_doll) reported 30 minutes ago

  Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

• 
  Kmac (@Kjmac89) reported 32 minutes ago

  @BigdogGC77 @gilby_gillard @kayosports When you say losing customers? Are people moving over to Foxtel? Or how else do you watch sport? Genuinely curious, I’ve got Foxtel so never had Kayo, seems like a terrible service

• 
  Trev (@trevapchichi) reported 32 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  Jason robert (@JasonR69737) reported 33 minutes ago

  @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?

• 
  Deb (@cDebIn2050) reported 36 minutes ago

  @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

• 
  Span (@leespanos) reported 39 minutes ago

  @centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish

• 
  Christopher Benson (@BennoOnline) reported 40 minutes ago

  @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

• 
  Surf n Turf (@surfnturfnsurf) reported 45 minutes ago

  @ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app

• 
  Sandy Lanceley (@sandylanceley) reported 56 minutes ago

  @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

• 
  AKoz9 (@Koz9A) reported 58 minutes ago

  @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

• 
  M.\tt 🟡🟢 (@CosmicMatt92) reported 58 minutes ago

  @Bingbongbo10475 @telegraph_sport The TV ratings have been neck and neck for FTA/VOZ audience figures. Both AFL and NRL hovering around 500-650k. AFL has beaten the NRL multiple times this season including last night which was AFL 655k and NRL 544k. It's always going to change though depending on the games that are on and general interest in those teams. In the stands, its 37,623 AFL and 21, 676 NRL for average attendance. That's 73% higher. For last season in particular, AFL had a Seven FTA average of 630k, and roughly 300k for Kayo/Foxtel NRL had a Nine FTA average of 570k and around 430k for Kayo/Foxtel. So no, it's not night and day between "every domestic sport combined" its barely midday and 1pm between NRL and AFL, and night and day between AFL and NRL when it comes to people actually getting off their arses and going to support their team. I don't watch either sport, but the facts are there in black and white.

• 
  Carl Raymond 🌞🌞🔋 (@CarlSparre) reported 59 minutes ago

  @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.

• 
  MelMorris (@morrisperry) reported 1 hour ago

  Um @Foxtel we seem to have a language programming problem hahaha