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FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

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Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 48% TV (48%)
  • 30% Internet (30%)
  • 9% Total Blackout (9%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

CityProblem TypeReport Time
Brisbane TV 6 days ago
Matakana Internet 9 days ago
Adelaide TV 11 days ago
Brisbane TV 17 days ago
Adelaide TV 17 days ago
Kincumber TV 22 days ago
Full Outage Map

Community Discussion

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesyJones
    James Jones (@JamesyJones) reported

    @OMGTheMess Coalition also handed out $40m to Foxtel. Complete and utter scam. Cash for comment each and every night. There was no tender, no conditions and no reporting. All to a subscription service that cheerleads them every night. But the Right don’t dare bring that up.

  • kanethesaint
    K•A•N•E (@kanethesaint) reported

    @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

  • Stewy_Noble
    Stewart Noble (@Stewy_Noble) reported

    Yo Foxtel, every bloody time android updates you're way behind. Why am I paying a bill for a service I'm not receiving? I'm even on your beta test and you're still slow. I'm relying on your app on holiday ATM and nothing! #freebills @FOXTEL_Help

  • FreoPope
    Freo ⚓ Pope (@FreoPope) reported

    @FkYeahMatt Is it really? Or is it a Foxtel rebroadcasting service? Channel 504 showed the Swans game then the AFLW international.

  • ecomtraveller
    Michael Grenke (@ecomtraveller) reported

    @FOXTEL_Help Can someone please fix the Foxtel website. It’s impossible to make a payment. Try to login- Bad request. Try to make a payment using my customer number- Bad request. Use a different browser? Bad request. How can a business this big have a website so bad?

  • geraint266
    G. 🇦🇺🇮🇱 🦅🤘🏼 (@geraint266) reported

    @chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didn’t do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasn’t improved. I pay $107 a month to have Foxtel I can afford it, many cannot.

  • yoelmonaro
    yoelmonaro (@yoelmonaro) reported

    Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

  • DrG2020V
    Dr G (@DrG2020V) reported

    @GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels My idea down the track is Saturday 930 nrl game (good for Perth) feeding directly into an earlier super league game. That would get them decent coin. Like when they go to 11 or 12 games. They can afford Foxtel so much more value down the track, afl can’t.

  • Wallagootwobily
    David (@Wallagootwobily) reported

    @Foxtel Never gave me anything after being a subscriber for 13 years. You turds.

  • joanReynolds52
    joan Reynolds (@joanReynolds52) reported

    @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

  • ROBUNS
    robyn andrew (@ROBUNS) reported

    @sandylanceley @Channel9 @wwos I think with the new rights deal Foxtel will have the broadcast duties Maybe that may help with the coverage Stand corrected

  • ___Geo__
    Nat Geo (@___Geo__) reported

    @kayosports how do you expect people who live in remote Australia to be able to watch any live sports? These restrictions are absolutely ridiculous and anti consumer. The only way I can watch anything that Kayo has access to is by paying full price to a Foxtel service box?????

  • Easts4Life
    Nikki (@Easts4Life) reported

    @craigspeculator @Foxtel Gross.. when we had to cancel our dog food subscription they asked why (can cancel online) we told them he died. They sent us a candle with his name on it. Honestly such a small gesture.. trying to keep a subscription in this situation feels a bit gross.

  • trobb158
    T158 (@trobb158) reported

    @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

  • JmarrMarr
    💧Elizabeth Marr (@JmarrMarr) reported

    @RhondaGarad @SBSOnDemand I was trying to remember when SBS started, was it commercial free like the ABC & then converted to a commercial network or was it always commercial? The fraudulent Foxtel told ppl pay this subscription fee for no adverts, that soon changed

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

  • dazza0701
    Dale Johnson (@dazza0701) reported

    @Collin_G_Wood Surprised they never showed a reply of this at all on foxtel not one person even mentioned it. I thought for sure it was a point

  • thefireman08
    Paul Morris (@thefireman08) reported

    @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

  • baroque_doll
    Lexi (@baroque_doll) reported

    Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

  • LewisJones38831
    Lewis Jones (@LewisJones38831) reported

    AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

  • boogiecat11
    the cat (@boogiecat11) reported

    @LeagueScenePod Paying fans that get kayo or Foxtel shouldn’t be forced to watch grand finals and origin games on a **** free to air with commercials.

  • RealCOZZASAIDSO
    Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported

    @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

  • banditkayfabe
    bndt (@banditkayfabe) reported

    The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

  • Jezzabhai108
    Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported

    @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

  • Matlock47825386
    Matlock (@Matlock47825386) reported

    @filmgeek_rq Yep absolute **** show. Murdoch said you’ll kill Foxtel so don’t let fibre happen, so Abbott dutifully obliged said ‘25mbps’ was sufficient. We’ve wasted billions on this the original plan was clearly the way to go.

  • GusLefty
    Gus Lefty Aussie Patriot (@GusLefty) reported

    @NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel

  • MattMcDermott74
    Matt McDermott (@MattMcDermott74) reported

    @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

  • cossum23
    Cossie23 (@cossum23) reported

    @7AFL Do yourselves a favour …. Watch an episode of “On the couch” on Monday at 7:30am @Foxtel @kayosports AND then watch this 💩 Result = You will never watch Agenda Setters again