FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (56%)
• Internet (28%)
• Wi-fi (9%)
• Total Blackout (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Melbourne, Brisbane, Arumpo, Cornwallis, and Central Coast.

City	Problem Type	Report Time
Sydney	Internet	13 hours ago
Perth	TV	5 days ago
Melbourne	TV	6 days ago
Sydney	TV	11 days ago
Brisbane	Phone	12 days ago
Perth	Internet	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fred 🇦🇺 (@Possum2412) reported 2 minutes ago

  @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 8 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Mike Oxbig (@Manbearpigzebra) reported 9 minutes ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  COOPS 😎 (@sportandracing) reported 9 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  bndt (@banditkayfabe) reported 13 minutes ago

  @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

• 
  Chris (@Vossy7) reported 16 minutes ago

  Logging into Foxtel to see Newcastle up 42-38 What ******** is that? Congrats on ******* up your product @NRL

• 
  Joe Friday (@sunbakingwombat) reported 17 minutes ago

  @hashjenni Foxtel is garbage now, they keep replaying the same crappy movies in a loop.

• 
  Rhino79 (@Reggiejets) reported 18 minutes ago

  @SteveMolk @WSWanderingEels Take the lot Stan/Ch9. Lifelong Foxtel subscriber, I’ll cancel subscription for Stan sports Rugby League & EPL

• 
  Mr_Ives (@Mr_Ives_) reported 18 minutes ago

  @BigOtrivia 100% footy is utter garbage viewing. Foxtel record it & fast-forward most of it. Gould offers absolutely zero. Ch7s new show is much better viewing. Don't get me started on the Hello Sport segment.

• 
  robyn andrew (@ROBUNS) reported 20 minutes ago

  @sandylanceley @Channel9 @wwos I think with the new rights deal Foxtel will have the broadcast duties Maybe that may help with the coverage Stand corrected

• 
  Mike Oxbig (@Manbearpigzebra) reported 23 minutes ago

  I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job. **** you #Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

• 
  yoelmonaro (@yoelmonaro) reported 25 minutes ago

  Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

• 
  Warthog (@edwarner57) reported 25 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  Bruce Goosnargh. 🌳 (@camelboy33) reported 25 minutes ago

  @Tuxy81 I pay $29 a month for Foxtel Basic and Sports on the app. No streaming issues. Ever.

• 
  Ramon Pinyataro (@ramon_r31189) reported 27 minutes ago

  Do remenber watching this on Foxtel many years ago back in 2012 and recall saying to myself if what she is saying is true i hope people wake up because we are in a lot of trouble

• 
  side quest king (@babydoll25pc) reported 28 minutes ago

  @hudsonwphotos Nooo, not Foxtel - wtf! brb checking out how much im going to have to pay

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 30 minutes ago

  @KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!

• 
  Richard (@RichardBlackgum) reported 32 minutes ago

  @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

• 
  James Milton (@jformaldehydem) reported 32 minutes ago

  @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 33 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  Wayno (@kts350) reported 34 minutes ago

  @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

• 
  NMM (@NeilMur73809257) reported 39 minutes ago

  @GusLefty @BenFordhamLive Yeh but we have a choice whether we pay for Foxtel but no choice whether we pay for your ABC! Some people are slow thinkers.

• 
  NRLBOSS (@1WeakGuttedDog) reported 42 minutes ago

  @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

• 
  albert ross (@bermaguifishing) reported 44 minutes ago

  @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

• 
  AKoz9 (@Koz9A) reported 47 minutes ago

  @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

• 
  Tanya (@wade396) reported 52 minutes ago

  @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

• 
  jkb (@Perthkiwi3) reported 52 minutes ago

  Wtf, what's going on you overpriced pricks @Foxtel #NRLRaidersPanthers

• 
  Nat Geo (@___Geo__) reported 56 minutes ago

  @kayosports how do you expect people who live in remote Australia to be able to watch any live sports? These restrictions are absolutely ridiculous and anti consumer. The only way I can watch anything that Kayo has access to is by paying full price to a Foxtel service box?????

• 
  wb1234 (@wallybechara) reported 56 minutes ago

  @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

• 
  T158 (@trobb158) reported 59 minutes ago

  @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.