FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 08/16/2025 15:55

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (51%)

    TV (51%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Perth, Sydney, Brisbane, Adelaide, Cairns and Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaPerth Internet
AustraliaSydney Internet
AustraliaPerth Total Blackout
AustraliaMelbourne Internet
AustraliaBrisbane Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • mkentwell Bigots be gone (@mkentwell) reported from Central Coast, State of New South Wales

    Didn't we have anti-siphoning laws in this country that ensured sport would be televised on free to air? Which Lying Naturally Party Arsehole made sure their mate @Foxtel got the @CricketAus ODI's? Our country is going to **** at the behest of #ScottyFromMarketing & his mates

  • jdjudge 🍏🍒🥑🥦 (@jdjudge) reported

    Also your website says to contact you here for help @FOXTEL_Help and you just keep ignoring me 💔

  • scotthi53807705 😐 (@scotthi53807705) reported

    @RangaBro9753 @yeahbut @Foxtel I can’t help you anymore you are just to dense.

  • beomsoIo acab ☾ (@beomsoIo) reported

    @FOXTEL_Help hey I got my Foxtel box on Wednesday and it’s only Saturday and it’s showing up I need to upgrade my package this is seriously disappointing because it’s only been 2 days and no one could help me through tech support when I called

  • BrownSquirrel BrownSquirrel (@BrownSquirrel) reported

    not nice - @foxtel signal just went out while watching darts

  • ashbychrist Mortle Wombat (@ashbychrist) reported

    @Foxtel Mike Tyson is a convicted ******. If you're a multimillionaire and still manage to end up in jail you're a BAD person.

  • russell29715153 🏉 Russ 🏉 (@russell29715153) reported

    @Foxtel Tyson to old to slow

  • jason_higson Higosauraus Rex 🏀 (@jason_higson) reported

    Foxtel’s cricket commentary is an absolute embarrassment ... Warne, Waugh & Howard are redundant, ***** morons serving up cliched, blokey garbage ball after ball ... where is the diversity? #foxtelcricket #AUSvIND #CricketAustralia

  • mattgibbs95 Matt Gibbs (@mattgibbs95) reported

    @Adrian_Poly @DanielCherny I get FTA through Foxtel and I don’t think they rebroadcast the HD version of 7mate, even on the IQ4 box, which is a bit of a let-down for watching sport

  • bradhendosports Brad Henderson (@bradhendosports) reported

    @melindafarrell @TipBetPro Spot on. 7 never ever show The Front Bar at the same time as a live AFL match they're broadcasting. If there's a game being played at the same time as the Front Bar it's only ever a Foxtel-exclusive match. Their treatment of the WBBL semi-final on Thursday night was just bizarre.

  • jdjudge 🍏🍒🥑🥦 (@jdjudge) reported

    @FOXTEL_Help That’s not a great response. So can we cancel our service then? We can’t watch it.

  • gurusculler gurusculler (@gurusculler) reported

    @tyyyyyy_11 And the Foxtel promos. It’s like going back to the days of Bill Lawry being compelled to spruik a reality show he’d clearly never seen, except that Warney seemed genuinely obsessed with some of the tripe he was selling. I. Do. Not. Give. A. ****. Stick to cricket analysis.

  • chris_socko Sock (@chris_socko) reported

    @anniedundun I sacked it and joined up to Foxtel streaming service. Runs perfect. Kayo is putrid.

  • jbeno75 Jase Benson (@jbeno75) reported

    @toddthepainter @CricketAus @Foxtel A mate sent me a snap of him watching the odi. Thought cool, sat down with a king brown couldn’t find it 🤬🤬

  • leaseM_87 Lisa Potts (@leaseM_87) reported

    @meganmaurice I'm watching on my phone on Stu's foxtel go. Stupid Kayo won't let me use my code I got from the sixers for a cheap 3 months, because I've already used an intro offer

  • buildaprobIem ilia (@buildaprobIem) reported

    like how draft do you have to be to say "you couldn't possibly be poor you had foxtel as a child" SHUT UP

  • itsrenatak Renata (@itsrenatak) reported

    I might be getting an iPad on a plan maybe in December or January as I wanna get an iPad to stream my Foxtel pay TV through and if I get it through the Apple store I will get help with it when things go wrong otherwise I might not get help with it if I buy it from somewhere else.

  • 007pch 007pch (@007pch) reported

    @ALeague @Foxtel @kayosports Second half choice watch Nil all with Slater or 2 nil down with Harper

  • reselsnark Reselsnark (@reselsnark) reported

    @dr_nic @Tegan_Writes @cameronwilson The Foxtel app for Samsung TVs understands that you only want to watch ads as well, so never manages to actually proceed to the content and just stops after the ad.

  • doorlessopen 𝖒𝖆𝖝 🌙 (@doorlessopen) reported

    all our money went to that damn foxtel box .... heathen

  • Bombers83 Callum #SupportOurADF (@Bombers83) reported

    Feel for those who don’t have Foxtel or Kayo.. damned if I know why ODIs aren’t on FTA Could easily be shown on one of network’s FTA non main channels if ratings issue #AUSvIND

  • jd87au brad (@jd87au) reported

    @FOXTEL_Help IQ2 it’s been No Signal all afternoon

  • MathewCowden Mathew Cowden (@MathewCowden) reported

    @kayosports_help hi - my Kayo has stopped working on my Foxtel Now box - it requests an update and then says my device isn't compatible, the device software is up to date - any ideas on how to fix this?

  • TyB1624 Ty B (@TyB1624) reported

    @kayosports_help @jcej783 Shouldn’t have to do this Kayo?? Seriously mainstream or Foxtel don’t have this issue??

  • maconnolly888 maconnolly ☘️🎼🎤🎸 (@maconnolly888) reported

    I got rid of Foxtel a long time ago Never read his newspapers Looks like scrapping @smh subscription might be the next good thing #Auspol #MurdochDetox #QuitSMH

  • robbosa77 Steve (@robbosa77) reported

    @toddthepainter @CricketAus @Foxtel In 1 way I do understand why they have done it BUT I do agree its crap. Players want more n more money and the way they get that money is from TV rights FTA don't wanna cough up that much coin now. Stupid really when they have 2nd n 3rd channels they could put it on

  • CR34MY_CR4Y0N CR34MY CR4Y0N (@CR34MY_CR4Y0N) reported

    @Foxtel There isn’t a winner what ******** you on about Foxtel, you sell this right for 60 when it’s a sparring match with no judges or knockout possibility... anyone who pays to watch this at home is a ******* moron, really wanna watch this **** goto the pub

  • Willyjaymole WillyJayMole (@Willyjaymole) reported

    There is no surer thing than cricket on Kayo, Foxtel, bloody streams, shitty pay TV is ruining my summer already. #kayo Sucks #foxtel Sucks. **** AF #INDvAUS

  • jdjudge 🍏🍒🥑🥦 (@jdjudge) reported

    @FOXTEL_Help Can you please DM me @FOXTEL_Help because that’s a really poor response. We will cancel our service then

  • thatbro83 thatbro (@thatbro83) reported from Melbourne, State of Victoria

    @Foxtel - your 4K content is limited and has been since introduced. Is there any reason why you can’t broadcast the cricket and F1 both in 4K on different channels at the same time. HD with an 85 inch tv is awful 🤷🏽