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FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

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Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 50% TV (50%)
  • 30% Internet (30%)
  • 10% Wi-fi (10%)
  • 7% Total Blackout (7%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Perth, Brisbane, Arumpo, Cornwallis, and Central Coast.

CityProblem TypeReport Time
Sydney Internet 7 days ago
Melbourne Total Blackout 7 days ago
Sydney Internet 9 days ago
Perth TV 13 days ago
Melbourne TV 14 days ago
Sydney TV 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

  • annabell_JG
    yeah yeah its anne (@annabell_JG) reported

    @FOXTEL_Help everything it rains I loose Foxtel satellite signal even light rain

  • RenInOz
    Renee Pope-Munro (@RenInOz) reported

    @Chris1qjt @ItWasATea I just looked up to see if it will be on Hayu here in Aus, and it's currently saying no, only on E network via Foxtel and their VOD services. So streaming on some dodgy site it is, I guess lol

  • TitoPerez89
    TITO (@TitoPerez89) reported

    @BinManIan Doesn't come as a surprise to me. I will clarify that I don't believe P+ product is better than Foxtel but more ⚽ viewers are watching as the cost of P+ is astronomically cheaper than Foxtel. I NEVER paid FT a cent instead I went to games and now I watch a LOT of AL games.

  • beetwoot
    Rachel (@beetwoot) reported

    @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

  • edwarner57
    Warthog (@edwarner57) reported

    Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

  • AndrewBradley33
    Andrew Bradley (@AndrewBradley33) reported

    @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

  • kts350
    Wayno (@kts350) reported

    @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

  • claychuckyclay
    ClayChucky (@claychuckyclay) reported

    Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

  • Bailey92035278
    X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported

    @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

  • sianasios
    Sia (@sianasios) reported

    @Foxtel I am trying to login to the app, it buffers, then does nothing and I have opened and closed it many times!

  • AdamTurbil38435
    Adam (@AdamTurbil38435) reported

    @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

  • RJHampson01
    RJHtweets (@RJHampson01) reported

    Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

  • kurtjj95
    Kurt (@kurtjj95) reported

    @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

  • de32344
    RatFinky (@de32344) reported

    Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒

  • sandylanceley
    Sandy Lanceley (@sandylanceley) reported

    @ROBUNS @Channel9 @wwos There was some talk about that, but I haven’t seen confirmation. A big problem though is there’s limited space to broadcast a higher bitrate which Foxtel producing it couldn’t fix.

  • tigerpops69
    Tiger Pops69 (@tigerpops69) reported

    @A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then

  • jformaldehydem
    James Milton (@jformaldehydem) reported

    @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

  • camo2572
    Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported

    @theheraldsun Hang on They gave you a job after a long hiatus, when you lost your job at Foxtel and no one would touch you Entitled much Tom 🤦🤡

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job. **** you #Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

  • LandscopeInfo
    Darren Cope (@LandscopeInfo) reported

    @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    Foxtel will keep increasing the price until they can force all their satellite subscribers over to Kayo so they can close down their superior but more cost expensive satellite services. They want to close all the none sport services & eventually Incorporate gambling options

  • Migel7911
    Michael (@Migel7911) reported

    @Tuxy81 Cheaper to buy Foxtel go between 2 people and share the login. It is still a rubbish app but can save you a few $$

  • Lennylikestoast
    Lenny (@Lennylikestoast) reported

    I thought i was tripping out. Good to see others complaining too I dont think there is a shitter streaming service than kayo. Australia is getting helf hostage by this foxtel monopoly.

  • SniffRocks
    Rock Sniffer (@SniffRocks) reported

    @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

  • cookivirus
    Joc (@cookivirus) reported

    @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

  • bec_8888
    bec s (@bec_8888) reported

    Just lost the foxtel signal (must be lots of rain coming) lucky @abcsport working to listen to magic round games @QuentinHull @zanofc Billy Moore

  • madcatjo2point0
    mªdcªtjo (stay) 2.0 (metres away from me) (@madcatjo2point0) reported

    @MikeCarlton01 I watched a few episodes of "The Mansion" (an ABYSMAL sketch comedy show he co-hosted on Foxtel) & as such have always been "triggered" by him. I thought it was me, but nah he sucks. Grace Tame is a deadset legend.

  • wallybechara
    wb1234 (@wallybechara) reported

    @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him