FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (50%)
• Internet (30%)
• Total Blackout (10%)
• E-mail (3%)
• Wi-fi (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

City	Problem Type	Report Time
Brisbane	TV	12 days ago
Matakana	Internet	14 days ago
Adelaide	TV	17 days ago
Brisbane	TV	22 days ago
Adelaide	TV	22 days ago
Kincumber	TV	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scrumblebum (@scrumblebum1) reported 2 minutes ago

  Why does ******* Foxtel need 5 firms if if to register a complaint . Seriously get some consumer action scout you for gods sake

• 
  Gibbo (@Gibbogibbo123) reported 5 minutes ago

  @FSAAustralia @Craig_Foster As it stands today; Tv deal till 2029 (1 game free to air) light years behind Foxtel deal Licensing deal till 2024 re P/R - can this be changed? Salary cap 3m (2010 - 2.55m) Crowds down for 8 of 12 teams last year (scheduling, ticket prices, ground locations - what to fix asap

• 
  John Davidson (@johnnyddavidson) reported 7 minutes ago

  Reported in The Courier-Mail today: The NRL’s plan to save Super League could be on the brink of collapse in what would be a devastating blow for the English game. The ARLC has been investigating a Super League rescue package for the past year, but it’s understood UK broadcaster Sky Sports is reluctant to come to the party with a palatable deal to satisfy the NRL’s investment strategy. There are suggestions DAZN, which now owns Foxtel, could support a Super League rescue package after former NRL CEO Andrew Abdo travelled to the UK in April for Super League buyout talks.  The Super League could be in trouble. Picture: Alex Livesey/Getty Images But V’landys says the Super League deal could hit a deadend. That would be a potentially fatal blow for an ailing English game which is drowning in debt. Super League giants St Helens lost $6.5m alone last year. “Look, we’re trying to make the figures work at the moment, but unless the figures work, we won’t do it,” he said. “We’re having trouble making the figures work, that’s the truth of it. “I don’t know what will happen. I find it very tough (to proceed with a purchase). “We need to talk further with Super League. We haven’t put a proposal into them yet. “We understand the importance of the international game, so we’re not giving up.”

• 
  Chris. ⚓️ (@mr_chitafa) reported 7 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

• 
  antqld (@antqldbwog) reported 13 minutes ago

  @Darcy_Cosgriff @NicNegrepontis This has always been the case, make Kayo so **** and we can squeeze a few extra $$$ out of people when they sign on to foxtel.

• 
  Paul Morris (@thefireman08) reported 15 minutes ago

  @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

• 
  M.\tt 🟡🟢 (@CosmicMatt92) reported 18 minutes ago

  @Bingbongbo10475 @telegraph_sport The TV ratings have been neck and neck for FTA/VOZ audience figures. Both AFL and NRL hovering around 500-650k. AFL has beaten the NRL multiple times this season including last night which was AFL 655k and NRL 544k. It's always going to change though depending on the games that are on and general interest in those teams. In the stands, its 37,623 AFL and 21, 676 NRL for average attendance. That's 73% higher. For last season in particular, AFL had a Seven FTA average of 630k, and roughly 300k for Kayo/Foxtel NRL had a Nine FTA average of 570k and around 430k for Kayo/Foxtel. So no, it's not night and day between "every domestic sport combined" its barely midday and 1pm between NRL and AFL, and night and day between AFL and NRL when it comes to people actually getting off their arses and going to support their team. I don't watch either sport, but the facts are there in black and white.

• 
  Raymond McKeown (@RaymondKeown3) reported 20 minutes ago

  @Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 22 minutes ago

  @simmoh666 @FOXTEL_Help @Foxtel Everytime Kayo plays up I find Foxtel is no good too. I just presume they using the same platform to stream with. Paramount were crap for two year just with sports the rest was good. They obviously took notice and worked to improve their technology & fixed it! Or viewers dropped

• 
  Gus Lefty Aussie Patriot (@GusLefty) reported 23 minutes ago

  @NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel

• 
  Milram 361 aka Nigerian Prince (@Milram361) reported 24 minutes ago

  @PieNorthern I know I pay overs for Foxtel but we have very few, aka zero problems watching sport. FWIIW

• 
  wb1234 (@wallybechara) reported 24 minutes ago

  @WSWanderingEels My idea down the track is Saturday 930 nrl game (good for Perth) feeding directly into an earlier super league game. That would get them decent coin. Like when they go to 11 or 12 games. They can afford Foxtel so much more value down the track, afl can’t.

• 
  Don 🇺🇦🇦🇺 (@squizzy36) reported 25 minutes ago

  @MisinfoFact Who actually watches this stupid ****? I have Foxtel, and I'm repulsed that's it even on there!

• 
  Steve Hudson (@SteveHudso95010) reported 25 minutes ago

  @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

• 
  Crowdiegal (@crowdiegal) reported 26 minutes ago

  Realistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.

• 
  Andrew Bradley (@AndrewBradley33) reported 29 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

• 
  Mick (@Av_Gas2) reported 30 minutes ago

  @jake_w0405 @gilby_gillard @kayosports Yep. Use some remote bullshit to cancel a $40/ month subscription with kayo. Only other way to get your sport is via a “sports package” tacked on to a higher monthly subscription with Foxtel.💅🏻 Pricks.

• 
  SupremeBeing (@SupremeBeing888) reported 32 minutes ago

  Foxtel is worth about $4.99-$6.99 a month, it’s full of commercials… cancel your Foxtel now

• 
  Karen Walker (@KarenWa13145181) reported 33 minutes ago

  Andrew Bolt shut up I loved your show but now now I won't am cancelling my Foxtel if you are so smart what is your solution for these þerrorist I'm disappointed

• 
  Kaitlyn (@doublepiked) reported 37 minutes ago

  Foxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.

• 
  BigdogBRISVEGAS (@BigdogGC77) reported 44 minutes ago

  @Kjmac89 @gilby_gillard @kayosports Which means I’ll miss games But I refuse to pay $50 a month for a **** service I’m not sure foxtel is much better How much is fox?

• 
  Glen Appleby (@realglenappleby) reported 49 minutes ago

  @SnoogThe Like all these events that “just happen”, if you’re at the ground listening to sports ear of the ref it’s normal after repeated warnings from the ref. Atkins lets things go for a couple times and then says something like “you’re on your last warning”, and then you get these “weird” decisions. I don’t like it - but it doesn’t shock me like it once did. If the NRL were serious about transparency, everyone should be able to receive a ref mic commentary on Kayo instead of the garbage we normally are subjected to recently. Foxtel had this in the mid 2000’s with just crowd mic sounds and the ref. It was great because it felt like you were at the ground.

• 
  Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported 49 minutes ago

  @theheraldsun Hang on They gave you a job after a long hiatus, when you lost your job at Foxtel and no one would touch you Entitled much Tom 🤦🤡

• 
  Jan (@bimmyjartel) reported 51 minutes ago

  Went to watch the recorded 7 news on IQ. Not there. Then realised all the other programs that should have recorded aren't there either. Has anyone else had that problem with Foxtel?

• 
  Cain O'Sullivan (@cainosullivan) reported 51 minutes ago

  @AFLNow I cancelled mine a few years back and switched to Foxtel instead... the Kayo service was terrible, always dropping out, but Foxtel is way better.

• 
  Craig The Speculator (@craigspeculator) reported 53 minutes ago

  sad example of corporate greed - ring @foxtel to cancel my mother's Foxtel as she has passed away. No offer of sympathy on her passing from the operator but he did among other formalities ask if any other family member would like continue with the contract.

• 
  the cat (@boogiecat11) reported 56 minutes ago

  @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

• 
  Peter Dewar (@PeterD84508) reported 58 minutes ago

  @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

• 
  Doesnt Matter (@wokeisacancer) reported 58 minutes ago

  @Foxtel I can’t believe your “support “ is only available Monday to Friday , are you serious ? Or does your monopoly mean you just don’t care ?

• 
  Adrian Portia (@Ports83) reported 58 minutes ago

  @Kaneeade @DrewPavlou @MsMelChen He never said he watched him play. He just said he watched him on television. Boz was on tv often when Foxtel had the A-League and EPL rights