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FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 47% TV (47%)
  • 29% Internet (29%)
  • 12% Total Blackout (12%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Perth, Sydney, Melbourne, Launceston, Canberra, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast, and Kiama.

CityProblem TypeReport Time
Perth Internet 2 days ago
Sydney TV 3 days ago
Melbourne Internet 3 days ago
Perth TV 5 days ago
Sydney Internet 6 days ago
Sydney Internet 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigLeeSmithOZ
    Craig-Lee Smith (@CraigLeeSmithOZ) reported

    @FlemishDog too bad Larry Sanders and Dream On did not last long in prime time on Ten, they were both pulled after three weeks and later that year Dream On returned to a late Saturday night timeslot. Larry Sanders was flogged off to Foxtel where it got shown from beginning to end.

  • SallyLawry
    ๐Ÿ’งSally Lawry (@SallyLawry) reported

    @Foxtel Never .

  • kevinperry
    Kevin Perry (@kevinperry) reported

    @Colvick @AAA_Squibby @rob_mcknight BBL is still watched by a strong audience. The problem is the vkewership is split between 3 broadcasters Seven, Foxtel and Kayo. That makes it impossible for any of them to capitalise on it. If someone got exclusive rights for reasonable price. They would do well.

  • itsarcs1
    itsarcs (@itsarcs1) reported

    @ayden_5_ The question is how did it get down there again. I never expect to commentator to say in unison the umpire have influenced the game but the Foxtel crew, a lions legend Leigh Matthewโ€™s have all said the same thing. Did you hear Leigh?

  • rjhm40
    Robert Mill (@rjhm40) reported

    @Sophie_Dayman Maybe a move to channel 9 would pay off. 7 must be broke if they can't find technology that works. Foxtel you can throw in there as well. Got rid of that with all the bias and terrible show targeting Victorian viewers.

  • meowbrodieCRPS
    brodie๐Ÿˆโ€โฌ›๐Ÿˆ๐Ÿˆโ€โฌ› (@meowbrodieCRPS) reported

    @VeronicaPrice3 @YouTube Yeah, a few eh ones. But not bad. The ads are insane. There seems to be twice as many as there use to be. As bad as foxtel. Lol

  • chiswick_girl
    Kath Corbett (@chiswick_girl) reported

    @FOXTEL_Help @Foxtel Trying to activate an IQ5 box. Call support line only to be told you have encountered an error and then cut the phone line! Online support useless.

  • picallomunchkin
    ๐Ÿƒ aMUZEd ๐Ÿƒ (@picallomunchkin) reported

    I donโ€™t plug **** but WOuldnt mind FREE FOXTEL for mum N dad n me n Jesse.. we have been loyal customers since skool daaaze fuking decades ๐Ÿ’ฏ๐Ÿ’ฏ๐Ÿ’ฏ

  • JNCPPumpkin
    Jack Williams (@JNCPPumpkin) reported

    Me : It shows up on 504 and offers the 4K on 592, but when you it the red link, there is nothing on 592 except the Whoops, we havent kicked off yet crap. 8:24 PM Foxtel_HELP : Hey Jack. I did a search and it looks like it's on Channel 592 8:29 PM ..... ๐Ÿ˜ฎ

  • Acerebel
    Nicola Stratford (@Acerebel) reported

    @monaeltahawy I kept a recording of this wonderful episode on my (sorry!) Foxtel box. When I went to replay it for someone, it was gone. Someone reached down the wires and wiped it, when they also wiped it from the ABC iView (watch later) service. Bastards!

  • MattHuismanNZ
    Matt Huisman (@MattHuismanNZ) reported

    @JockeyPong Foxtel is behind paywall. If you cant link to a free stream online for what you want, I can't help sorry. I am already using the sky racing streams

  • calebsfavourite
    Calebsfavourite ๐Ÿ๐Ÿ€๐Ÿ (@calebsfavourite) reported

    @Foxtel Foxtel is terrible value for money. Where you have good internet, donโ€™t even bother

  • dickiebirdmedia
    Dickie Bird๐Ÿ‡ณ๐Ÿ‡ฟ๐Ÿ‡ฆ๐Ÿ‡บ (@dickiebirdmedia) reported

    WWE's broadcast partner in Australia, Foxtel just ran a promo announcing both Money in the Bank and Summerslam will be on free television, further devaluing the WWE Network in this country Cc: @POSTwrestling

  • DamienEvans7
    Damien Evans (@DamienEvans7) reported

    @YaThinkN And partly because of being on Foxtel for the next 15 years or so the games support has collapsed and it's now clearly the smallest football code in the country when it had a big opportunity after those events to really push to be the clear second code in the big three states

  • deepCracinmulet
    Dan (@deepCracinmulet) reported

    @FOXNRL @Foxtel @kayosports Gagai has never let Queensland down. He will be there. Same side unless there is injuries

  • Steepstyle
    Denise Edith (@Steepstyle) reported

    Thoughts please people. Close family member from central QLD tells me she has signed up for Foxtel as free to air tv reception there has become so bad it is unwatchable. Has there been active defunding of transmitters, forcing regional viewers to paid entertainment and um โ€˜newsโ€™?

  • mudhu08
    mudhu08 (@mudhu08) reported

    @Shankly52897941 I honestly would have cancelled such a long time ago, the interface and errors are so difficult to deal with. I only keep my sub to watch the Peacock shows that aren't aired on Foxtel/Binge!

  • mrstaz2
    JenniF (@mrstaz2) reported

    @Telstra Not yet but happy to - what is best way to contact them? The only advice we have had is from Foxtel who advised of an unplanned outage but said it may not be resolved for 24 hours - that doesnโ€™t work for me if I canโ€™t work effectively and efficiently in the meantime

  • ShriekingVi
    ๐Ÿ€Proud Lefty Sewer Rat๐Ÿ€ (@ShriekingVi) reported

    @thespecialbka Huge swathes of Adelaide suburbs can only get internet via the Foxtel cable network. That, & every shopping centre, doctors & dentist's surgery, library, & public space streaming it creates a captive audience. It was the worst thing about living in SA.

  • rajetic
    Greg / Kojack (@rajetic) reported

    My housemate just went through the "fun" of trying to cancel a Foxtel account. She had to work her way through two staff begging her to take a deal, even needing me to join at one point to say "we don't want deals, we just want to cancel! We're already with another service"

  • ethan521
    Ian Clark (@ethan521) reported

    Anyone had any experience with returning the Foxtel box after cancelling the service? I have returned it choosing the local post office option and now am getting threatening text messages that it is outstanding! @FOXTEL_Help

  • suchshea
    Not Shea (@suchshea) reported

    @Returnpuff Same reason Foxtel is spamming me. Sure if I can claim foxtel on tax Iโ€™ll sign up. Until then **** off.

  • ToneSinnzz
    Tone Egan (@ToneSinnzz) reported

    @kilegi1991 @tamalogic It's the Anime streaming service so can watch Naruto, Dragonball Z etc on there haha it's for my son lol and I already have Kayo as well for League, NBA, NFL... At this rate its cheaper to have foxtel kefs lmao

  • jasonsole8
    Jason (@jasonsole8) reported

    @Foxtel would t it be great if you provided the service we pay for. Donโ€™t ask if we want to watch in 4K then not actually have the channel going. Piss take. No wonder people going away from the service

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    @whophd Do you think Murdoch/News Corp/Foxtel would be interested in Network Ten? Personally, I think they'd be much more interested in Seven - the highest rating (well, 2nd highest rating here in Sydney + one or two other markets) TV network in the country.

  • jussiejussie
    ๐•ต๐–š๐–˜๐–˜๐–Ž๐–Š (@jussiejussie) reported

    Ahahaha Iโ€™m cancelling my WWE network because WWE showing MITB and Summerslam for free on Foxtel in Australia

  • bronxnationbob
    Bobby (@bronxnationbob) reported

    @FOXNRL @Foxtel @kayosports Capewell is too slow for centre. No need for changes

  • BMcSport
    Brett McKay (@BMcSport) reported

    @FOXTEL_Help I've been able to save each bill from the PDF links, but it's still something you'll need to fix..

  • realhotgirrl
    certified lover barbie โค๏ธโ€๐Ÿ”ฅ๐Ÿฅ€ (@realhotgirrl) reported

    @thebratzangel omg thatโ€™s awful ๐Ÿฅน๐Ÿ’” I loved them together. I better check Iโ€™m up to date on MDL I havenโ€™t seen either of the series advertised in a while on foxtel! ugh frederick was just there because he was the loudest ๐Ÿ™„

  • Max_by_the_bay
    Maxine (@Max_by_the_bay) reported

    @jessmcguire @FOXTEL_Help Please help this lady. ๐Ÿ™