FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Brisbane, Sydney, Tamborine Mountain, Perth, Adelaide, Warragul, Yass and Berri.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Total Blackout | |
| Melbourne |
Internet | |
| Sydney |
TV | |
| Brisbane |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Palindrome
(@apenarty) reported
@MehreenFaruqi The word NEWS needs to be removed and the word OPINION inserted. I have done that and have rejected everything about that broadcast. Cancelled my subscription to Foxtel and never read or listen to anything that any of the opinionists write or say.
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Kinetic Arrow
(@DisjointedArrow) reported
@DavidLewis31 @TimCahillsAnkle I replying from my Android phone 💯. It is the one Apple product I do dig. I canned foxtel and saved a bucket load and got Kayo sports. Love my footy. So easy to watch from my apple TV. Never looked back. Have 2 normal ones and a 4K apple one in the lounge. Seriously worth it...
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chloe ⚽️🏎 (rip murphy 🕊🤍)
(@chloe_salahLFC) reported
@dannyricsshoeyy i’m at work :/ don’t have 7 on foxtel go wtf
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Rick
(@colonelhogans) reported
12 million in lockdown. $20 for @netflix $10 for Stan. Foxtel you’re overpriced and your alleged “customer service” absolutely SUCKS!!!! @Foxtel @FOXTEL_Help
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John Pohlman
(@PohlmanJohn) reported
@FOXTEL_Help been using FoxtelGo on my Samsung phone for ages but yesterday it wanted a new login but wouldn't accept user name/password. So checked my login details on my PC and all good, even loaded the Go app on and logged in ok, tried phone again using same details but failed
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Kirstin Lewis
(@KirstinLewis25) reported
@FOXTEL_Help Just saying I can see why you gave the boxes away for free they don't really work bit of a let down that it doesn't even have prime video app
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John Pohlman
(@PohlmanJohn) reported
@FOXTEL_Help Thanks but I've checked that and it's only on 2 devices, my phone and my laptop. As I said, my login details work on the laptop version but not the Android version on my phone
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sad dumb *****
(@rararachumz) reported
@TimmyT_xxx Honestly!!! I swear it never used to be this confusing but it’s also my first year not being able to watch directly on Foxtel
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john metal
(@johnnymetalisin) reported
@FOXTEL_Help go to home page and get loading all day. It just won’t load. Never happened before. Other media working. Internet working perfectly.
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Eza
(@eza1971) reported
@RalphyHeraldSun Its a terrible coverage !! Need to use all the channels better than this !! Also should had shared there coverage with Foxtel and let Foxtel show all the non Australian stuff !!!!
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Amanda
(@Amanda65503861) reported
@Oli_Murray @newscomauHQ @WenleiMa Pathetic coverage by ch7! Ads, ads & more ads! Same sports shown over & over. No variety. 2-3m highlight clips if you’re lucky! Hopefully Foxtel picks up the coverage for 2024. Their coverage back in 2016 was better than ch7s crap!
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Ed Healey
(@emptycab) reported
tried 7 plus online to watch swimming. what a hastle..sign in. no idea what my password is bugger 7 plus foxtel go has the footy and im permanently signed in. stuff 7,they stuff up every sport they show
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Josh Pavitt
(@pavitt_josh) reported
@7olympics your coverage is terrible. So much *Loading* then blurry. App takes forever to load and consistently gets black screen. This is why Foxtel was better when it had the olympics. #Olympics #Tokyo2020
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Gre¥
(@wakeringlad) reported
Help. My stupid foxtel box failed to record @numanofficial on @rageABC Can I watch it later?
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Timbo1914
(@timbo1914) reported
@firstdogonmoon Foxtel has a pretty crap app
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ℓσʋ✨
(@loujo333) reported
@FOXTEL_Help Asking in all seriousness, will Foxtel ever come up with a solution for failed recordings? It’s not good enough when I ring you just suggest doing a reset, or that maybe too many programs were recording at the same time. Because they weren’t. What am I paying for?
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Anthony Vescio
(@vesh88) reported
@robvad10 I remember 2000 there was C7 sport on Foxtel/Optus during the games that had heaps of channels. Though bad to pay extra for it
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Spikeyhair
(@AnnieWyer) reported
@Darthspoog Poor education and Foxtel.
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Good for you
(@Michael36529899) reported
@Peter_Fitz Have not got and never will have a subscription to binge, Foxtel or any Murdoch news. Hopefully ppl are pulling their subscriptions after all of this.
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Robert Gunner
(@badtastefatboy) reported
@DrCraigEmerson It's what happens when dumbed down, predominantly white working class, who've been "educated" by Foxtel, who get their "news" from the Sky opinion chambers, are incited to rebel against rules created to protect & talk of freedom when they are a underclass of slaves #freedumbday
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Chris Cox
(@CoxyJindas) reported
from
Brisbane, State of Queensland
7plus is the worst streaming app I've ever used. And I've used Foxtel Go.
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Lt Cmdr Timmy
(@homebrandcola) reported
@developerjack @Telstra @Foxtel The fact that you can't reply to stop is house ****
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ℓσʋ✨
(@loujo333) reported
Asking in all seriousness, will @Foxtel ever come up with a solution for failed program recordings? It’s not good enough when I ring you just suggest doing a reset, or that maybe too many programs were recording at the same time. Because they weren’t. What am I paying for?
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Ben
(@bensvice) reported
@hashtagyouwish @TheIPA @australian Calm down Brian. Our tax dollars gave 3 times more Foxtel whose owner is a billionaire. The guy whose minions complain the most.
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Pino Gap
(@PinoGap) reported
@oz_f Billions are historically **** at newish tech and innovation. See also : Foxtel/ Binge app etc etc
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Julie-Anne Adams
(@Bunba) reported
@Optus Hi - I want 2 look @ upgrading my current modem 2 Optus Ultra Wi-Fi Modem but not change plan I'm on. I've been a over 25 year customer with Optus. Hve home phone, mobile & internet with u & used 2 have Optus Cable TV (Foxtel) - U give new pple good stuff why not loyal 1s
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PicPuck Photography 📸
(@picpuckphoto) reported
from
Melbourne, State of Victoria
@TimothyJ_23 “Apps will crash from time to time” - it’s amazing how low we’ve set the bar for what’s deemed acceptable service nowadays. Personally I find there’s a common thread. Whenever an event moves from Foxtel to Free to Air TV, they mess it up.
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🎶 Allison O'Donoghue 🎵
(@allisonBeDemure) reported
@sydneyswans Ffs what channel? Foxtel? Don't have it. Damn.....
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Nathan Stokes
(@NathanStokes78) reported
@Foxtel my channels are coming through pixelated since we had a disruption two days ago. Non pay tv channels have been fine and literally as I type another complete outage! 5072.
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DK
(@DaveKelland) reported
@jriewolod Just frustrating that seven have 4 tv channels yet only 2 are being used for the Olympics and that you need to use their website to see what’s live, but it’s filled up with crap for Big Brother etc.. I miss the 8 channels Foxtel had plus the website content..