FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (52%)
- Internet (30%)
- Total Blackout (7%)
- E-mail (4%)
- Wi-fi (4%)
- Phone (4%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Perth, Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
TV | 4 days ago |
|
Brisbane
|
TV | 17 days ago |
|
Matakana
|
Internet | 20 days ago |
|
Adelaide
|
TV | 22 days ago |
|
Brisbane
|
TV | 28 days ago |
|
Adelaide
|
TV | 28 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike David (@illhp_mike) reported@thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR
-
mark macca ๐ ๐ ๐ (@mcdonellaussie) reported@Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!
-
wb1234 (@wallybechara) reported@WSWanderingEels My idea down the track is Saturday 930 nrl game (good for Perth) feeding directly into an earlier super league game. That would get them decent coin. Like when they go to 11 or 12 games. They can afford Foxtel so much more value down the track, afl canโt.
-
Freo โ Pope (@FreoPope) reported@FkYeahMatt I think Kayo just picks up Foxtel channels & re-packages them into streams. Foxtel is focused on their channels & they stayed to the end of the Swans game that ran over due to a bad injury, before they switched to the AFLW. Don't think Kayo produces shows that are on FoxFooty
-
Stewart Noble (@Stewy_Noble) reportedHey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel
-
Fine Cotton (@mr_finecotton) reported@Foxtel u say u provide the best entertainment & sport.... the latest series of The Secret of Skinwalker Ranch premiered 19 May 2026 in the USA.... It's July & youre still not screening in Aust - why am I paying $100/mth for second rate service? @HISTORY @BrandonFugal
-
.H.ฦ.๊ผ (@IWasBornIn1975) reportedThere are many Foxtel customers in Australia who are eagerly awaiting the day when the Tszyu's are no longer shoved down our throats.
-
Adrian Portia (@Ports83) reported@Kaneeade @DrewPavlou @MsMelChen He never said he watched him play. He just said he watched him on television. Boz was on tv often when Foxtel had the A-League and EPL rights
-
Raymond McKeown (@RaymondKeown3) reported@Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times
-
Punt Road Ferraris (@sk44476342) reported@ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.
-
Dariyen Jones (@DetroitLemons99) reported@Sheiknbake1313 @kanecornes @Colvick Old mate in the rugby league PVL loves tv ratings its all they have, and fair play they were able to convince foxtel and the like to pay a stupid amount of money to air 20 ppl in a stadium watching it
-
TheOncePokeGeek2004 ๐ฆ๐บ (@MaxFerro10) reportedYeah I remember this show on ABC back in the day it was one of those shows when you randomly brain-dead to change the channel or if it was **** all on telly on a weekend or a day your sick, **** even a public holiday and if you're too poor for Foxtel or Austar.
-
COOPS ๐ (@sportandracing) reported@LeagueFreak Foxtel donโt have any issues.
-
antqld (@antqldbwog) reported@Darcy_Cosgriff @NicNegrepontis This has always been the case, make Kayo so **** and we can squeeze a few extra $$$ out of people when they sign on to foxtel.
-
Craig The Speculator (@craigspeculator) reported@Foxtel to be fair it was probably an individual's response and not a common call but you would think it would be included in training to treat such instances with more sensitivity.
-
Mr Black (@_OutInTheBlack_) reportedbroadcast on foxtel is down the hindi channel's working though ๐ #AFLDogsTigers
-
Jez - WORLD PEACE PLEASE ๐๏ธโค๏ธ๐ ๐ต๐ธ๐บ๐ฆ๐ฎ๐ท๐ (@Jezzabhai108) reported@landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up ๐๐๐
-
Nikki (@Easts4Life) reported@craigspeculator @Foxtel Gross.. when we had to cancel our dog food subscription they asked why (can cancel online) we told them he died. They sent us a candle with his name on it. Honestly such a small gesture.. trying to keep a subscription in this situation feels a bit gross.
-
alunsays (@alunsays) reported@leighjones0212 @Foxtel If youโre a CBA customer you can get Binge and Kayo for $17 a month. Ditch Foxtel.
-
Phoenix Diamond (@_phoenix_btc) reported@TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years ๐ซ
-
Cossie23 (@cossum23) reported@7AFL Do yourselves a favour โฆ. Watch an episode of โOn the couchโ on Monday at 7:30am @Foxtel @kayosports AND then watch this ๐ฉ Result = You will never watch Agenda Setters again
-
Paul Morris (@thefireman08) reported@craigspeculator @Foxtel Telstra arenโt much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.
-
Doesnt Matter (@wokeisacancer) reported@Foxtel I canโt believe your โsupport โ is only available Monday to Friday , are you serious ? Or does your monopoly mean you just donโt care ?
-
Dr G (@DrG2020V) reported@GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.
-
Tiger Pops69 (@tigerpops69) reported@A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel daysโฆ quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then
-
ClayChucky (@claychuckyclay) reportedGiven how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1
-
G. ๐ฆ๐บ๐ฎ๐ฑ ๐ฆ ๐ค๐ผ (@geraint266) reported@chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didnโt do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasnโt improved. I pay $107 a month to have Foxtel I can afford it, many cannot.
-
Scrumblebum (@scrumblebum1) reported@Foxtel and @Telstra will yiu get rid of your not answering chats in your page. Iโm a human and want to speak with a human . ***** sake where is customer service these days
-
Biscuitman (@biscuitman007) reported@Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.
-
RichitiGrub (@WSWanderingEels) reported@Debre947 More games this year have a FTA component to them than previous. So Foxtel for the AFL will more than likely be down due to competing Free to air and doubling up multiple games and sometimes 3 game like the Sunday just past. Looks rosie but the numbers you donโt see will be poor.