FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (44%)
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Internet (29%)
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Total Blackout (17%)
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Wi-fi (7%)
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Phone (2%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Gold Coast, Perth, Brisbane, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Melbourne |
Internet | |
| Gold Coast |
TV | |
| Melbourne |
Internet | |
| Perth |
Wi-fi | |
| Brisbane |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Fitz
(@dannyf1tz) reported
@Fox_Motorsport When are we going to get the live telecast of testing from Sky Sports for the Formula 1? Every year I hope but again Foxtel let us down!
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Ben Dover
(@governmentsuck) reported
@Foxtel What crap you can watch the same movie 3 times in the 1 day .
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SuperheroesAlsoWearMasks
(@Rellarc79) reported
@Telstra Hi, is there an NBN outrage in Sutherland? I have Foxtel NBN, we had a very brief blackout, and the power is back, but my NBN box has not been able to reconnect.
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Sami Dowd
(@samidowd) reported
@AyalTusia @Foxtel I am on hold to them right now because my current offer is about to end. Have been a customer for 12 years.
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Bronwyn Cook
(@broncook76) reported
@GidgitVonLaRue @Foxtel @LifeStyleFOOD WTF? We are already a whole season behind.
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Dragons17
(@jmoz17) reported
@Foxtel FFS sort your **** out!! You’ve screwed me TWICE today; first saying my internet AND foxtel would be put at my new place today and now saying 17th but promised I could watch Foxtel Go to watch footy... now it’s saying my Foxtel Go subscription has expired!! FFS!!!!!
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YB
(@YummyBaklava) reported
@ScottyDontTwit @SouthPark **** Foxtel! #MurdochRoyalCommission
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Neil Borg
(@neil_borg) reported
@Foxtel An absolute joke of a service. Just subscribe Netflix direct.
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volvere
(@cygnvolv) reported
@Foxtel Foxtel is ****. I would not use their services for my lifetime
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Quickshot 👉🤪
(@BudgetQuickshot) reported
@RG33___ @TranquiloClubYT @WWEREALONE Idk about peacock but the network works fine and on our paid tv service called foxtel it has fox so that's how I can watch smackdown I don't know how to watch usa Network tho but nxt is not getting me over aew and **** raw
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💧🌏 Keryn Robinson
(@KerynR_Artist) reported
@slsandpet @YMangostein Yes, but not as bad as murdoch and Foxtel imo
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Michael Boltzmann
(@BolzmannMichael) reported
@Keeptheban_ I wondered why my Foxtel was not working
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liverpool dragons
(@NTsilimos) reported
@saintbenny63 @Foxtel 100% thanks for reminding me. I have to cancel foxtel too. No loyalty at all. I have been with them from the very beginning and tight asses signing up now are getting better deals. Absolute joke!
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Skye Littlejohn
(@SkyeLittlejohn) reported
So my Foxtel isn’t working and neither is anyone in tech support. What ******** am I paying all this money for?
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My name is David
(@Dave1234u) reported
@kayosports_help Thanks for the reply. I appreciate it. My model is 2017 bit the app is not available. What’s the actual issue? We have Foxtel, Disney, Stan, Netflix, abc, sbs and more. They all work beautifully? I don’t get it?
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Adam McIntosh
(@ajamesmc) reported
@kayosports_help @kayosports @kayosports_help Very disappointing that Kayo/Foxtel hold the rights to F1 in Australia and then you don't even show the sport when its on. The only way for me to watch it in Australia is to pirate it from another service. How very Australian.
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𝙹𝚞𝚜𝚝𝚒𝚗.
(@_Just) reported
@_Cath_21 Foxtel owns Kayo I believe. I’ve never had Foxtel, but use Kayo if I don’t attend a game.
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Alex
(@itouchmiceelf) reported
@thatbigfattart @HuwTindall The technical side of isn't the issue, it is the fact I have to do it at all for a 5 yr old high specced UHD TV. Foxtel was crap, the way they treated the game and the fans was horrid - but their **** worked. I am getting a worse service and have to outlay $ to bring to parity
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TonyHoussarini
(@TonyHoussarini) reported
@Amul82 The good news is Foxtel is down . No more pain
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Brett Dwyer
(@BrettDwyer1) reported
@BrentFord26 Been through it all with Foxtel. The call centre would tell you to cancel then reinstall the next day to take advantage of any offers rather than just match the offer. What a way to run a business.
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stephen
(@johnsy123aus) reported
@jackopew That’s why I cancelled Foxtel , I wish could cancel it again
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ainsindahouse
(@ainsindahouse) reported
Our @Foxtel has gone down. Maybe took a lightning strike to the satellite dish. So I'm starting #Clarice I have high expectations
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Jimmy
(@jimmy26976330) reported
@sportsbetcomau Thankfully Gus Gould doesn’t commentate on fox footy. Foxtel is worth the monthly fee to not have listen to the no **** Gus commentary. I can’t stand his commentary.
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RooStár 🏆🏆
(@IMAROOSTAR) reported
@KidOnion75 Yeah exactly, I remb foxtel was pushing GI but he was so woeful. I quite liked Garry freedman. I saw Tim Mannah yesterday on fox wow he was pretty bad.
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Jan Muller
(@FLAT666) reported
@NRLonNine Who made that stupid decision NRL Nine? Thank god I’ve got FOXTEL.
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💧🌏 Keryn Robinson
(@KerynR_Artist) reported
@slsandpet @YMangostein Yes. But not as bad as foxtel imo
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Sami Dowd
(@samidowd) reported
@AyalTusia @Foxtel **** Foxtel. My "offer" is about to expire so they want to charge me an extra $30 a month for what we get. So much for customer loyalty.
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From The Capital
(@FromThe_Capital) reported
@Foxtel Not looking after existing customers is one of many reasons I am no longer a customer.
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seth ewen
(@peggles_V8SC) reported
@WilliamsSupport @Foxtel Why do we even pay any money to them, they miss out on half the **** and we can’t watch it any other way. It’s BS.
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Peter Ulm
(@getproductive) reported
I had a call centre conversation last night with Foxtel. I just got asked by them to do a quick 2 minute survey. Happy to oblige but wouldn't have if they wanted a slow 2 minute survey.