FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (57%)
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Total Blackout (20%)
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Internet (18%)
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Wi-fi (4%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Brisbane, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Melbourne |
Total Blackout | |
| Melbourne |
TV | |
| Sydney |
TV | |
| Brisbane |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Savonomics
(@Savreach) reported
@FOXTEL_Help This fix isn't working for me and your call centre wait times have been "1-2 hours" for days when I try to resolve the issue by phone
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Nancy Georges
(@NancyGeorges) reported
@FOXTEL_Help we have been more than patient. We ordered a new box over a month ago. On demand doesn’t work on our box - u turned that off to force people to the new boxes - which are not available! The box has stopped working AGAIN. We are paying a lot of money for no service.
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Pam
(@Pam_SA15) reported
@FOXTEL_Help OK update from me. Procedures mentioned above work BUT took away the ability to 'rewind' live shows. Only way to fix that was full system reset. Done, fixed, lost ALL previously recorded programs! I do hope there is some sort of compensation for this whole damned mess!!
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Chris McDowell
(@ChrisNMcDowell) reported
@FOXTEL_Help My account has been suspended due to lack of payment. I have since made the payment & tried to reactivate my account and now it won't accept my card despite taking money from it earlier this week. How do I rectify this problem?... thanks in advance
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joe williams#
(@willijet) reported
@1Swinging_Voter This is the main reason we cancelled our Foxtel dont miss this crap
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paul donnelly
(@flabbergutsted) reported
@RBJRON Don't worry Ron, Foxtel is total repetitive ****, I use it as background just glancing up to reassure myself that I am watching the same show my mind is doing the commentary to.
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Nate
(@N8Dawwwg) reported
Would l be asking too much for Foxtel to put the damn score up on the screen. I missed the start and have been watching for 15 minutes before finding out we’re 1-nil down!cmon #GERvAUS @Foxtel #WeAreMatildas
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Michael Lewis 🦥
(@michaellewis_7) reported
@R0C_CAT @kayosports used to have Foxtel so i didnt have this problem, but they removed xbox support
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Dangerously Talented
(@Dangerouslytal) reported
@Foxtel But never a worse time to choose Foxtel. **** off Rupert, I have youtube now.
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Dangerously Talented
(@Dangerouslytal) reported
@CGMakin @Foxtel Cancel. And when their call centre operator throws more and more free stuff, still cancel. They will do whatever they can to keep you on board, but you can do it. Get rid of Foxtel.
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robyn murtgh
(@RMurtgh) reported
@whozenexxt @SamDavi99667843 @MrPatte79195679 Poor sods don't realise Vera has already aired on Foxtel they are eagerly soaking up reruns
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Nick Mitson
(@njm8686) reported
@Foxtel why is nobody helping me? My IQ4 has been broken all week. Don’t ask me to turn it off and on again. I have contacted you guys EVERYDAY trying to sort this. You’re happy to take my money but not happy to fix your problem #customerservicefail
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Aussie Dungeonhead 🇦🇺
(@Borgus17) reported
from
Melbourne, State of Victoria
@Tanner_Coad19 Don’t have Foxtel so network is the only way to watch unfortunately
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Rae Dowd
(@RaeDowd18) reported
@FOXTEL_Help Just letting you know I cannot pay Foxtel till the 23rd had to do car registration pay Go MasterCard **** all money left so sorry about that will come right next time round ..
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Paul Hrabar
(@HrabarPaul) reported
@FOXTEL_Help No signal at all. Tells us iQ 4 Box will take a moment but doesn’t show anything and Red light doesn’t turn to blue. Remote light keeps flashing too.
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αℓℓү 🤷🏽♀️💕
(@AllyEriha) reported
@zyronhernandezz WWE Network? Peacock? Main Event on Foxtel?
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Pam
(@Pam_SA15) reported
@FOXTEL_Help OK so since this 'fix' my re-wind function no longer works???
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Katrin Swindells
(@kswindells1) reported
@Foxtel Pay to support Foxtel? That's like donating money to Voldemort.
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Kate Bartlett
(@bartlett_kate) reported
@BradHend14 Foxtel is always like that. Just mute! Then it’s problem solved!
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jblow19442019
(@jblow19442019) reported
@Foxtel your service, product and support are SO bad you deserve to suck the sweat from a dead man’s *****!
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Joel Hill
(@krunchymoses) reported
@jono_miller Foxtel and Binge - I believe you get a few months free if you're a telstra customer which is pretty sweet.
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Click 🙂
(@ClickCollins) reported
Just turned off @Foxtel AGAIN as there is nothing but utter crap on & I've watched the full @SkyNewsWeather loop. And seriously, ruining my Saturday morning cartoons with season 26 Simpsons is just an insult. I've threatened it before but the end is coming after 16 years
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Clifford Stewart
(@Protenpinner) reported
Of course 🙄. Ball goes out but because Foxtel cut the amount of cameras we have to use the halfway line camera to tell if it went out. ******* **** show #MACvBRI
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Dangerously Talented
(@Dangerouslytal) reported
@demoncleanser @GreenCap13 @Foxtel We are paying for Foxtel's coverage, through that damn government grant for them to cover womens sport
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Chris
(@chris_vines) reported
@NBLpocketpod If it's not recorded bad luck. When you have Foxtel. And free to air access, you should have an option to rewatch any game you wish. They make this almost impossible.
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TimeCertainClock
(@TimeCertainRace) reported
@Danny10_DotCom If u arent getting formula e check youtube maybe ur tv deal didnt happen so its watchable on there. Aussie used to have kayo for qualy and race but to watch the support race u needed foxtel. Now main race foxtel qualy on toutube
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Tez Miller reading Lydia Kang's ***** AND ABSINTHE
(@TezMillerOz) reported
Anyone else in VIC having difficulty accessing free-to-air channels via their Foxtel? Not just 10shake, which we've never had, but now it won't show 10, ABC, SBS, 7... I've had to access them via the TV itself. (Except the SBS channels don't work via the TV.) Really annoying.
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allrite
(@allrite) reported
Why would any non-sports nut pay for a Foxtel subscription? There are so many channels but nothing worthwhile to watch. Pity this apartment's TV doesn't support casting.
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Forby Koonan
(@ForbyKoonan) reported
Australians got Austar for add free TV. Now they have Foxtel which is 50 % adds. How stupid are we?
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GreenScreen3r
(@GreenScreen3r) reported
@Foxtel True ... never been easier to not choose Foxtel