FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (50%)
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Internet (24%)
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Total Blackout (15%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Canberra, Perth, Brisbane, Melbourne, Adelaide, Two Wells, Shepparton, Katoomba, Sydney, Geelong, Gold Coast and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
TV | |
| Perth |
TV | |
| Brisbane |
TV | |
| Melbourne |
Total Blackout | |
| Brisbane |
TV | |
| Perth |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Jake
(@jgrosser28) reported
Foxtel taking the p155 showing only 1 group here?? Wtf is this coverage
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adamguest
(@boofguest) reported
@BigOtrivia Carrol and Toovey are absolute idiots controversy corner was possibly the worst show to ever be aired on Foxtel they’re worse than the footy show in its final days but at least the footy show knew they were ****
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journalistagendas
(@journalistagen1) reported
@rcgkennedy Gus treat everyone he is talking with, too or about as if they are idiots. He is amazingly patronizing, a lot worse than I remember. Looking forward to getting back to Foxtel tomorrow #NRLSharksDragons
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Demonforce🌊🌊🌊#FBR
(@godemons27) reported
@3AW693 Foxtel Satellite does not support HD free to air channels while cable does
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Leoni Freeman
(@AuntyLF) reported
from
Newcastle, State of New South Wales
Credit where it’s due. Thanks to @foxtel technician, Chris, who finally installed #Foxtel where I wanted it notwithstanding previous guy, Olly, not being bothered to chase cable down through wall. Shame I had to pay additional installation but happy to have it where I want it.
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Davey Hugs
(@DaveyHugs) reported
@FOXTEL_Help Interesting because the world feed when shown in clips on youtube was the correct camera angle (like every year) and different to the one we were viewing. It does seem to have also been an issue for other viewers in the USA for example.
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MichaelCarbone
(@CarbsM75) reported
Proper pre-game @ALeague punditry, and multiple camera angles. 🤩 Football never looked so good... Shame on Foxtel for letting it go in OZ #WELvWUN
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Gordon Farrer
(@grdn19) reported
@WestsTigers HELP!! I don’t have Foxtel or free-to-air. How can I watch this live using the @9Now app on my smart TV? Can’t work out how to do it. Doesn’t come up in the Live TV” section.
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Simon Ritchie
(@screamr) reported
@Foxtel Cancelling my account. Terrible service.
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naomi ferguson
(@nacomie2) reported
@4lezanne @NBCOneChicago @WolfEnt On Foxtel it’s on the same day as it air in the US. If you don’t want the full service look at Foxtel now to watch on an iPad.
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marius@mainridge 1
(@mariusmainridg1) reported
How many have noticed, payed attention or subscribed to Foxtel’s advertising here on Twitter? For me Foxtel is like Harvey Norman I’m never going there
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Kevin Higgins
(@KevinHiggins01) reported
@EmFrazer @MatchroomPool I subscribed to your app to watch snooker and pool. Watched the snooker and loved it. Next pool, so excited, but the let down. Because I’m in 🇦🇺 I can only watch via FOXTEL! Not happy. Put all sports on the app please.
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David Leydon
(@DavidLeydon1) reported
DISGRACE @Foxtel. You sent a techo to my 85 yo parents house who disconnected their phone & internet & then left. Now you’re giving us a hard time about when you’re coming back to fix it. Mum is in a wheelchair & Dad has the flu. THEY NEED THEIR PHONE & INTERNET. #abc730 #Telstra
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Redoxide
(@Redoxiide) reported
@GoMeZCSGO @luuuc53 Yea pretty sure Foxtel owns kayo, it’s like their version of a streaming service from what I can tell. Only has sport.
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Lis Clough
(@TVLandLis) reported
Hey @FOXTEL_Help - Ive just cancelled by subscription and need to return my set top box but the return label page keeps giving and Error Message. Help. Thanks
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spaceraider
(@Lunamuu1) reported
Hey @FOXTEL_Help your are sending fraudulent charges to my account ? I’ve sent dms and tried to talk to customer service to no avail
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Drew Pearson
(@Drew_1981) reported
@Foxtel Something going on at your end as I can't record on my box (Error F321) and cant even access your website for guidance to fix it?
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raewynne
(@choiceknickers) reported
bloody peak hour interent traffic on a friday night when the rugbys on. can't stream in hd as it cuts out all the time. anyhow pictures not too bad and get to watch the games since foxtel doesn't have it anymore..
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Jeff
(@thatjeffbloke) reported
@Foxtel A signal that doesn’t drop out all weekend. An upgrade from the original IQ box.
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Michael Wright
(@mikew9900) reported
The incompetence of #Foxtel is unbelievable. For months they have kept emailing me somebody else’s bill. When I complain they claim it’s a privacy issue? and cannot correct the email. What a useless accounts team they must have.
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Mark
(@hef_mark) reported
@FOXFOOTY Such rubbish. I’ll drop my Foxtel subscription if you keep tweeting crap like this
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Simon Ritchie
(@screamr) reported
@CarolynButt @Foxtel @FOXTEL_Help I’m about to if they don’t fix it straight away. I’m over it.
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simon
(@smaw1978) reported
@ellymelly Speak fir yourself. I'm good with the ABC. Have a chat to Foxtel. They may be able to help you out with the government funds they're getting if your desperate to write and be a journalist.
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Joseph Surrentino
(@JoeRoSurrentino) reported
@Foxtel the last 12-18 months of customer service from your company has been terrible. It has made me NEVER want to have foxtel again. Constant incorrect bills and the fact that I am currently an hour and 20 minutes into a 4th bill dispute this year. It's legit insane.
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Brian Johnston
(@BrianJohnston24) reported
@Foxtel we hate you with a passion. No service for a week now. We have called and been promised that a technician will contact us. But NOTHING
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Joel
(@_J0EL_) reported
from
Sydney, State of New South Wales
Brooks Koepka putting for eagle and foxtel go to an ad 😳. The worst part is he actually sunk it too. #PGAChampionship
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Kyneee
(@Kyneee) reported
How on earth is foxtel still around? We haven't had it for 18 moths. Just flicked through it at someone's house and it's garbage...
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Alex J Hehr OAM
(@otr_alexander) reported
I thank GOD for Foxtel with the ability to fast forward through promo’s for that brain dead @BigBrotherAU How anyone with connected brain cells can watch it, let alone participate in beggars belief. @Channel7 stop treating ur viewers like idiots. #bad #TV #BigBrotherAU
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Concerned Outsider
(@ConcernedOutsi2) reported
@Foxtel Wild horses could not drag me over to watch this crap.
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Carolyn Says What?
(@CarolynButt) reported
@screamr @Foxtel @FOXTEL_Help Simon cancel your service. I cancelled mine. Got a smart tv with a few apps. Not missing it AT ALL. Their team kept hounding me asking me what they could do to keep me. Offered my my existing service for $29 a month which made me so mad!!