FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (32%)
• Total Blackout (10%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Adelaide, Kincumber, Sydney, Melbourne, Kiama, Perth, and Arumpo.

City	Problem Type	Report Time
Brisbane	TV	2 days ago
Adelaide	TV	3 days ago
Kincumber	TV	7 days ago
Sydney	Wi-fi	10 days ago
Brisbane	TV	11 days ago
Melbourne	TV	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 9 seconds ago

  @Benjahhhmin @ReadingThePlay I had nothing but buffering issues with Kayo to the point where I thought "**** it, I'm paying for it anyway so.....I got Foxtel. Sometimes I think that's the whole point of Kayo's ********* all-round service.....get their customers frustrated enough to go pay for Foxtel.....

• 
  Daniel james Vogel (@djv0073) reported 28 seconds ago

  Don't pay for any applications or subscriptions. Cancel netflix foxtel etc all streaming platforms we own the phone companies. Delete bank account & open a new one. Information will be readily available at the touch of a finger. You can i read any encyclopaedia or text book Free.

• 
  Trev (@trevapchichi) reported 2 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  Scrumblebum (@scrumblebum1) reported 4 minutes ago

  Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

• 
  Raymond McKeown (@RaymondKeown3) reported 6 minutes ago

  @Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times

• 
  Glen Appleby (@realglenappleby) reported 8 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  Rachel (@beetwoot) reported 8 minutes ago

  @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

• 
  Mick (@Av_Gas2) reported 12 minutes ago

  @gilby_gillard @kayosports Foxtel signed a huge deal. I think kayo are now obliged to send punters their way now. I was with Kayo for 6 years and they just cancelled my subscription due regional bullshit. You can’t talk to anyone … they’re rubbish. Never again.

• 
  💧Vratislav Krsek (@vkrsek) reported 12 minutes ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  Gibbo (@Gibbogibbo123) reported 15 minutes ago

  @FSAAustralia @Craig_Foster As it stands today; Tv deal till 2029 (1 game free to air) light years behind Foxtel deal Licensing deal till 2024 re P/R - can this be changed? Salary cap 3m (2010 - 2.55m) Crowds down for 8 of 12 teams last year (scheduling, ticket prices, ground locations - what to fix asap

• 
  Teresa (@teresa_62) reported 25 minutes ago

  @NRL That’s ridiculous. That means our @Foxtel will increase. There are only a few teams that are watchable. Not worth it. Will cancel .

• 
  Arts Desire (@artsdesire) reported 26 minutes ago

  @LisaB_29 $350 is not bad compared to foxtel & Kayo.

• 
  Jason robert (@JasonR69737) reported 27 minutes ago

  @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?

• 
  Mike Oxbig (@Manbearpigzebra) reported 28 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  voldovor mias (@ViaMias11) reported 30 minutes ago

  there was that competition you sign up to foxtel and buy every pay per view wwe or something you can win a trainor and placement. Shayna bazzler and fat tony won. Seboyh tourian was there give it to sol ruca they were all fighting the stupid adrian drug squad police stephanie

• 
  Jonathan Wilson (@jfwfreo) reported 31 minutes ago

  @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

• 
  T Highgate (@THighgate11) reported 32 minutes ago

  @LeagueScenePod NRL won’t go for this. V’landys has said numorous times that he wants $4 billion for 5 years. This offer is $4 billion for 7 years which is worst than what the current AFL deal is. Foxtel needs this deal more than the NRL at this stage.

• 
  Chris. ⚓️ (@mr_chitafa) reported 32 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

• 
  Ian Clarke (@ianclarkeAU) reported 33 minutes ago

  @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

• 
  ClayChucky (@claychuckyclay) reported 33 minutes ago

  Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

• 
  Chris Rauchle (@ChrisRauchle) reported 35 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 35 minutes ago

  Foxtel will keep increasing the price until they can force all their satellite subscribers over to Kayo so they can close down their superior but more cost expensive satellite services. They want to close all the none sport services & eventually Incorporate gambling options

• 
  James Jones (@JamesyJones) reported 44 minutes ago

  @OMGTheMess Hahaha. Yeah televise women’s sport. That was proven to be bs. That’s what they ‘claimed’ it was for. And estimates proved not a single additional women’s sport was televised. Also Foxtel never even asked for the money or reported what they did with it. $40m given away.

• 
  joan Reynolds (@joanReynolds52) reported 49 minutes ago

  @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

• 
  Dale Johnson (@dazza0701) reported 49 minutes ago

  @Collin_G_Wood Surprised they never showed a reply of this at all on foxtel not one person even mentioned it. I thought for sure it was a point

• 
  larissa ೀ (@hudconaddict) reported 52 minutes ago

  **** my chungus life foxtel of all things is wild 😭

• 
  yoelmonaro (@yoelmonaro) reported 54 minutes ago

  Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

• 
  Ed Healey (@emptycab) reported 55 minutes ago

  @hpglassford i joined foxtel the day they started doing afl no regrets never watch 7 at all now

• 
  Scrumblebum (@scrumblebum1) reported 58 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Andrew Bradley (@AndrewBradley33) reported 60 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.