FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (46%)
• Internet (36%)
• Wi-fi (10%)
• Total Blackout (5%)
• E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Cornwallis, Melbourne, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.

City	Problem Type	Report Time
Sydney	TV	12 hours ago
Sydney	Internet	2 days ago
Cornwallis	TV	2 days ago
Melbourne	Total Blackout	6 days ago
Sydney	TV	6 days ago
Perth	Internet	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john ross (@jayandp) reported 5 minutes ago

  @OunkaOnX Foxtel idiot. Quote some more Pulp Fiction!

• 
  Ric S. AU (@RicS37759479) reported 8 minutes ago

  @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

• 
  immy ✨ (@thatstheglue) reported 9 minutes ago

  @yagacrave like wtf do you mean it's on foxtel

• 
  RJHtweets (@RJHampson01) reported 11 minutes ago

  Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

• 
  tsell (@TsellSellersfam) reported 12 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  jakey (@Maxtedjak3y) reported 13 minutes ago

  Foxtel to losing sound and screen going black, switch it too 7 and screen goes black and no scoreboard. Get you’re **** together

• 
  Dan (@Dan90091917) reported 18 minutes ago

  @Frumpy45 @SC___Scout Kayo doesn’t have channel numbers like Foxtel does retard

• 
  Ben (@bennyshelts) reported 19 minutes ago

  @andrew_whelan The problem is, it still just uses the same linear channel feeds from Foxtel.

• 
  Jason I (@jason_isaia) reported 20 minutes ago

  Greg Swann should come out in this AFL360 interview and say the biggest issue of the week wasnt the umpiring. It was the coverage of Anzac Day with no crowd noise from Foxtel. #AFL #AFL360

• 
  Jackie Chan (@JackieChan87805) reported 24 minutes ago

  @LeagueFreak If they lose the rights they're finished . the 4 billion they paid for foxtel sports next to worthless when more then half their subscribers move to the streaming service that has the NRL But... Stan & Paramount are serious in taking DAZN out of the Australian market

• 
  Chris (@Vossy7) reported 27 minutes ago

  Logging into Foxtel to see Newcastle up 42-38 What ******** is that? Congrats on ******* up your product @NRL

• 
  Frank (@FrankieJBroph) reported 27 minutes ago

  @Quartermain10 "Technical difficulties" don't cover the continuous stuff ups where we watching replays instead of live centre bounce contests. Very poor direction from Foxtel, should be 100% better for the subscription cost!

• 
  Greg McCann (@Crankymack52) reported 27 minutes ago

  @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

• 
  Eddie (@EddieH1976) reported 28 minutes ago

  @charliepick @kayosports Foxtel has 4K not working and same issue with no mic

• 
  joan Reynolds (@joanReynolds52) reported 32 minutes ago

  @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 33 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  Daran Murphy (@winrgrin06) reported 35 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  wb1234 (@wallybechara) reported 37 minutes ago

  @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

• 
  Ian Clarke (@ianclarkeAU) reported 37 minutes ago

  @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

• 
  emily (@embankss_) reported 40 minutes ago

  never forget when my family had foxtel iq and my dad had every single episode of bar rescue recorded

• 
  T158 (@trobb158) reported 42 minutes ago

  @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

• 
  ClayChucky (@claychuckyclay) reported 46 minutes ago

  Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

• 
  Scott Patten (@Mehyouthink) reported 48 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  Micheal Elliott (@MickElliott11) reported 50 minutes ago

  @CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)

• 
  Lori Marshall (@IdealLoriM) reported 50 minutes ago

  Truly terrible coverage with sound dropouts at the most important moments tonight Foxtel. Not worth the $113/month we pay to simply watch the game. #AFLDonsPies

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 51 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  dixy (@DorothyDixer12) reported 52 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  yoelmonaro (@yoelmonaro) reported 52 minutes ago

  Foxtel down channel 9 here we go

• 
  Alice Stewart 🦂 (@Theretributor) reported 55 minutes ago

  @Ausbobsmit Knifing Tony Baloney was a fine public service. You forget Tony brought us world slowest copper wire internet to save Rupert Murdoch’s satellite Foxtel crap from being dumped in the bin. The man in the photo had to sell the dog to us. Not me - I was one of first fibre connected.

• 
  daleo (@v4daleo) reported 59 minutes ago

  @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.