FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 03/23/2026 19:35

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (50%)

    TV (50%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Canberra, Perth, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast and Kiama.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne TV
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaCanberra TV
AustraliaPerth TV
AustraliaBrisbane TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • mariasofi 💧Maria Sofi (@mariasofi) reported

    Just had the misfortune of seeing a clip by Kenny from Foxtel/Sky or whatever completely disparaging Grace Tame and Brittany Higgins. I am disgusted. I am 52. I still remember when this rubbish would NEVER have made it to air. When did we turn in to the USA? #auspol

  • FPL_MADSouvles FPL Manager “MAD Souvles” (@FPL_MADSouvles) reported

    @StevenGeorge36 Right. I’ve never watched them but Dexter looks good. So does Ray too. Mate, you need to send me some updated recommendations for shows on all platforms. I have got Foxtel, Stan, Apple TV+, Paramount+, Disney+ and Netflix.

  • libbi815 libbi81 (@libbi815) reported

    @YaleStephens Stuart Robert charging taxpayers $37,975 for home internet usage, at a rate of over $2,000 per month. Peter Slipper misusing taxoayer money on cab fairs. The $30mil payment to Murdochs Foxtel service which vanished. $423mil to Paladin for Manus Island which vanished.

  • Sparkles077 Sparkles (@Sparkles077) reported

    Customer service not a priority? @FOXTEL_Help @Foxtel

  • Zenith_SEM 🆉🅴🅽🅸🆃🅷 🆂🅴🅼 (@Zenith_SEM) reported

    has anyone experienced @FOXTEL_Help "lack of help" lately ? their automated systems are slow, inaccurate, incorrect and in reality .. a joke they've sent us a box that doesn't work, reactivated our old box .. ridiculous wait times on phone

  • narelleford Narelle (@narelleford) reported

    @iiNet @FOXTEL_Help Trying to connect my foxtel IQ4 to new modem. Not showing in network so I tried entering SSID information. (Worked for my iPhone) but nothing for foxtel. Please help.

  • Hypo_Caffeinic Hi, My name is…Tahni (@Hypo_Caffeinic) reported

    @ossienet @byzbateson @Foxtel customer service told me I was stupid after going back and forth with them for 40min when wanted to cancel with them. Never again, we use Kayo and Netflix/Disney+/Stan and still works out cheaper and better service

  • MattJayDee Bloke (@MattJayDee) reported

    They know exactly how the pyramids were made @RossAndRussel The doco is on Foxtel every 3 months. Your poor kids…

  • AttungaRacing Steve (@AttungaRacing) reported

    @nortssss @Foxtel @FOXTEL_Help WTF Why Not?

  • Jamie13000732 Jamie (@Jamie13000732) reported

    @Foxtel Can you please help me with programming. I just went to watch Below Deck season 8 but can only find seasons 4, 5, 6, 7 & 9. It seems strange to me that 8 is not available.

  • AttungaRacing Steve (@AttungaRacing) reported

    Just awesome my @Foxtel box just **** itself 5 days to get a new box C'mon Man @FOXTEL_Help you can't be serious 🤪🤪🤪🤪

  • jackieaus 𝐽𝑎𝑐𝑘𝑖𝑒 #covfefe (@jackieaus) reported

    @Foxtel I have tried to pay my bill for a week, it is not working on the website or app

  • Laughatsaltyge1 Laughatsaltygeelong (@Laughatsaltyge1) reported

    @FOXTEL_Help is there an outage in the postcode 3195?

  • Jamie13000732 Jamie (@Jamie13000732) reported

    @Foxtel Can you please help me with programming. I just went to watch Below Deck season 8 but can only find seasons 4, 5, 6, 7 & 9. It seems strange to me that season 8 is not available. Is this a glitch?

  • Johnny_Keko Johnny (Keko) Parini (@Johnny_Keko) reported

    Just rang up Foxtel to cancel my subscription as I now longer need it for A-League and got a ridiculous deal to stay on. Also negotiated a great deal with audio equipment. I’m on a roll today! Who else can I negotiate with now?

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @thetipsguru I thought 7 only had Test rights. They never showed any of the mens T20 or ODIs last year they were exclusively Foxtel/Kayo

  • SEMelbPhoenix South East Melbourne Phoenix (@SEMelbPhoenix) reported

    2:30 mins to go, 8 down, still plenty of time! 📺 Tune in on @ESPNAusNZ via @kayosports or @Foxtel

  • Traveltude1 Traveltude1 (@Traveltude1) reported

    @FOXTEL_Help We have been trying contact foxtel twice and twice they have hung up. I live in the 2137 post code and want to know if there is asn outage

  • Traveltude1 Traveltude1 (@Traveltude1) reported

    @FOXTEL_Help we have been hung up twice after being put on hold for over 30 min. Poor customer service. We live in the 2137 postcode is there an outage? Please respond

  • jackieaus 𝐽𝑎𝑐𝑘𝑖𝑒 #covfefe (@jackieaus) reported

    @Foxtel Is this a problem with a number of people? I don't want to be charged late fee since it's not my fault

  • miyacvlt ✯ chungha day!! (@miyacvlt) reported

    foxtel go has to be the worst streaming service why am i paying money for so many ads

  • StephenSwatty stephen swatty (@StephenSwatty) reported

    @nyunggai Having been in hospital for a month and ongoing tried to pay my foxtel account and suspend my account for 2 or 3 months got nothing but run around because I was not ringing from home phone I got rid of in June absolutely disgusting service they only treat you properly signing up

  • 1TERRYPREST PUREBLOOD PREZ TEZ🦘⚡ (@1TERRYPREST) reported

    @Neety55 SAD(Daytime) SKY NEWS also Broadcast it-, I only stopped in for Luch & saw it on the TV- I keep forgetting I need to CANCEL FOXTEL, just to get rid of Support for this sewerage- Now I can Stream Sports I don't need FOXTEL

  • Kurno21 Michael Kuhnert (@Kurno21) reported

    @FoxCricket @Foxtel @kayosports Finch doesn’t deserve his spot in the team. Has been terrible for a while now

  • Zenith_SEM 🆉🅴🅽🅸🆃🅷 🆂🅴🅼 (@Zenith_SEM) reported

    @SFCU oh Foxtel ? ... they're just about evicted from our properties ... it's crap when you compare the content to what you get elsewhere for much less

  • AsplinCam Cam Asplin (@AsplinCam) reported

    @FoxCricket @Foxtel @kayosports Nailed it Shane. Most won’t forget what has happened. Poor results do come , same fate should be applied.

  • The_Blaziken The Blaziken (@The_Blaziken) reported

    @TonyKhan Any chance on getting AEW onto an Australian Network? such as onto @Foxtel, @FOX8tv

  • 1TERRYPREST PUREBLOOD PREZ TEZ🦘⚡ (@1TERRYPREST) reported

    @Neety55 SAD(Daytime) SKY NEWS also Broadcast it-, I only stopped in for Lunch & saw it on the TV- I keep forgetting I need to CANCEL FOXTEL, just to get rid of Support for this sewerage- Now I can Stream Sports I don't need FOXTEL

  • Jamie13000732 Jamie (@Jamie13000732) reported

    @Foxtel Can you please help me with programming. I just went to watch Below Deck season 8 but can only find seasons 4, 5, 6, 7 & 9. It seems strange to me that season 8 is not available. Is this a glitch?

  • ScottElderfiel1 Scott (@ScottElderfiel1) reported

    @Trats1999 @CricketAus I know what Foxtel is. Like fox sports, fox 8, ESPN, the movies - like 500 channel with that box. I know kayo sports. The app on your phone. What the heck is Fox Sports watch? I never heard of that.