FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (52%)
• Internet (31%)
• Total Blackout (7%)
• E-mail (3%)
• Wi-fi (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Perth, Newcastle, Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

City	Problem Type	Report Time
Perth	Internet	19 hours ago
Newcastle	TV	1 day ago
Perth	TV	6 days ago
Brisbane	TV	19 days ago
Matakana	Internet	22 days ago
Adelaide	TV	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigdogBRISVEGAS (@BigdogGC77) reported 23 seconds ago

  @Kjmac89 @gilby_gillard @kayosports Which means I’ll miss games But I refuse to pay $50 a month for a **** service I’m not sure foxtel is much better How much is fox?

• 
  antqld (@antqldbwog) reported 1 minute ago

  @timellisau @Jousting_Sticks Never used Foxtel but I always assumed they deliberately made Kayo so ****** you had to pay the extra $$$ to use Foxtel and get extra features like 4k.

• 
  Chris. ⚓️ (@mr_chitafa) reported 2 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

• 
  Craig (@staggy33) reported 2 minutes ago

  @IWonderWhyNow @Foxtel Like ffs, Carlton made it a 3pt game & the 1st thing kingy mentions is that Daicos has been on the bench for a few minutes....... *******.

• 
  Deb (@cDebIn2050) reported 3 minutes ago

  @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

• 
  Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported 7 minutes ago

  @theheraldsun Hang on They gave you a job after a long hiatus, when you lost your job at Foxtel and no one would touch you Entitled much Tom 🤦🤡

• 
  alunsays (@alunsays) reported 9 minutes ago

  @leighjones0212 @Foxtel If you’re a CBA customer you can get Binge and Kayo for $17 a month. Ditch Foxtel.

• 
  antqld (@antqldbwog) reported 9 minutes ago

  @Darcy_Cosgriff @NicNegrepontis This has always been the case, make Kayo so **** and we can squeeze a few extra $$$ out of people when they sign on to foxtel.

• 
  Tanya (@wade396) reported 11 minutes ago

  @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

• 
  Chris Rauchle (@ChrisRauchle) reported 12 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

• 
  Gavin Shaw (@gavshaw69) reported 12 minutes ago

  @Foxtel What is considered a new customer? Someone who has never had Foxtel before. Someone who has not had Foxtel directly with Foxtel for over 10 years?

• 
  Raymond McKeown (@RaymondKeown3) reported 20 minutes ago

  @Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times

• 
  Matlock (@Matlock47825386) reported 21 minutes ago

  @filmgeek_rq Yep absolute **** show. Murdoch said you’ll kill Foxtel so don’t let fibre happen, so Abbott dutifully obliged said ‘25mbps’ was sufficient. We’ve wasted billions on this the original plan was clearly the way to go.

• 
  Matt (@MC_Hammer75) reported 25 minutes ago

  @Aliceh_1936 It's so conflicting as I pay for a Foxtel subscription and enjoy the NRL via Fox way more than 9, but their journalism department is a bag of *****. I've blocked them on here so I don't see their rubbish clickbait. And on Galvin, **** every journo who **** on him. Wankers.

• 
  NRLBOSS (@1WeakGuttedDog) reported 27 minutes ago

  @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

• 
  Craig The Speculator (@craigspeculator) reported 33 minutes ago

  @Easts4Life @Foxtel that's lovely. Yes I would think something along the lines of "so sorry, glad she had been a customer of ours, all the best"

• 
  Tom Garner (@tom_garner) reported 37 minutes ago

  “There might be a change in broadcasters” Reading in far too much: - “might” - All on Sky on table? - No BBC? Bad IMO - huge reach. Unless ITV want it to add to rugby pfolio - On Pay TV. DAZN? Owns Foxtel so aligned with NRL, but £26 pm. TNT? Not the same production quality

• 
  larissa ೀ (@hudconaddict) reported 37 minutes ago

  **** my chungus life foxtel of all things is wild 😭

• 
  Phoenix Diamond (@_phoenix_btc) reported 41 minutes ago

  @TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years 🫠

• 
  Piewarmer (@poundtown777) reported 42 minutes ago

  @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

• 
  Peter Dewar (@PeterD84508) reported 44 minutes ago

  @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

• 
  Briggsy (@champingyon) reported 44 minutes ago

  The Foxtel commentary team for this Titans vs Manly game could be the worst of all time....

• 
  Paul Morris (@thefireman08) reported 45 minutes ago

  @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

• 
  Mick (@Av_Gas2) reported 47 minutes ago

  @gilby_gillard @kayosports Foxtel signed a huge deal. I think kayo are now obliged to send punters their way now. I was with Kayo for 6 years and they just cancelled my subscription due regional bullshit. You can’t talk to anyone … they’re rubbish. Never again.

• 
  Biscuitman (@biscuitman007) reported 47 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Mike Oxbig (@Manbearpigzebra) reported 47 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  Don 🇺🇦🇦🇺 (@squizzy36) reported 51 minutes ago

  @MisinfoFact Who actually watches this stupid ****? I have Foxtel, and I'm repulsed that's it even on there!

• 
  Alex Carter (@abbacarter) reported 53 minutes ago

  Has PVL sent instructions to Annesley to ensure the Broncos are still in the comp? Part of the rights deal with DZN / Foxtel or what? Downright embarrassing officiating. Off night from Cleary though, his kicking game was poor #NRLPanthersBroncos #PanthersvBroncos

• 
  albert ross (@bermaguifishing) reported 57 minutes ago

  @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

• 
  Scrumblebum (@scrumblebum1) reported 59 minutes ago

  Why are @Foxtel IQ5 such pieces of **** . Seriously they are the ******* worst and all Foxtel does is replace them knowing they are defective. Jesus Christ these corporates piss me off