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FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

Service-wide status: FOXTEL

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

FOXTEL signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 55% TV (55%)
  • 28% Internet (28%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Newcastle, Brisbane, Matakana, Adelaide, Kincumber, and Melbourne.

CityProblem TypeReport Time
Sydney TV 3 days ago
Perth TV 3 days ago
Sydney TV 6 days ago
Perth Internet 8 days ago
Newcastle TV 9 days ago
Perth TV 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • bamberee
    bamberee/Bree (@bamberee) reported

    Foxtel asking me if I’m sure I want to delete the two recordings of the game.. never been surer of anything. Would’ve deleted it even if we managed to scrape the win in at the end. #AFLTigersEagles

  • craigspeculator
    Craig The Speculator (@craigspeculator) reported

    @Foxtel to be fair it was probably an individual's response and not a common call but you would think it would be included in training to treat such instances with more sensitivity.

  • surfnturfnsurf
    Surf n Turf (@surfnturfnsurf) reported

    @ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app

  • banditkayfabe
    bndt (@banditkayfabe) reported

    The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

  • compaqfw22
    Jon Striker (@compaqfw22) reported

    @daveburke82 @SteveMascord I agree in a perfect world - but professional sport was changing in the late-90s and as great as a “1994 Winfield Cup with Foxtel showing the non-Ch9/2 games” would have been, it just would have left someone else to come in and offer a resolution

  • kurtjj95
    Kurt (@kurtjj95) reported

    @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

  • gavshaw69
    Gavin Shaw (@gavshaw69) reported

    @Foxtel What is considered a new customer? Someone who has never had Foxtel before. Someone who has not had Foxtel directly with Foxtel for over 10 years?

  • trobb158
    T158 (@trobb158) reported

    @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

  • champingyon
    Briggsy (@champingyon) reported

    The Foxtel commentary team for this Titans vs Manly game could be the worst of all time....

  • cainosullivan
    Cain O'Sullivan (@cainosullivan) reported

    @AFLNow I cancelled mine a few years back and switched to Foxtel instead... the Kayo service was terrible, always dropping out, but Foxtel is way better.

  • Milram361
    Milram 361 aka Nigerian Prince (@Milram361) reported

    @PieNorthern I know I pay overs for Foxtel but we have very few, aka zero problems watching sport. FWIIW

  • kanethesaint
    K•A•N•E (@kanethesaint) reported

    @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

  • sportandracing
    COOPS 😎 (@sportandracing) reported

    @LeagueFreak Foxtel don’t have any issues.

  • hinterland33
    Leigh (@hinterland33) reported

    @sportandracing @AussieNinerGuy @footyindustryAU Um Yes AFL broadcast agreement with the Seven Network & Foxtel includes built-in annual indexation Compound Growth: The contract features an in-built indexation rate, which represents a compound annual growth rate of about 3.6% for the rights fees over the life of the agreement

  • mcnamara_team
    The Steps (@mcnamara_team) reported

    @clarke3110 @bondiroosters Yep, Kayo is just the revamped Foxtel rip off. The AFL and NRL have let down the supporters, won’t be long until the attendance to games drops because the general lack of interest is.

  • Mike09127415
    Lloyd Duff (@Mike09127415) reported

    @YouTube @LolCowBasement @LolCowBasement Great Telstra flakes and Techy TV goes BYE BYE It makes me wish Richard would come out of my tv and do me in then at Foxtel "Well this sucks" "Yes Darling thats Aussie cable" then he does it again+ "WOW COOL I GOT WHACKED BY ELVIS I always wanted him" SHEESH

  • JamesyJones
    James Jones (@JamesyJones) reported

    @OMGTheMess Coalition also handed out $40m to Foxtel. Complete and utter scam. Cash for comment each and every night. There was no tender, no conditions and no reporting. All to a subscription service that cheerleads them every night. But the Right don’t dare bring that up.

  • craigspeculator
    Craig The Speculator (@craigspeculator) reported

    sad example of corporate greed - ring @foxtel to cancel my mother's Foxtel as she has passed away. No offer of sympathy on her passing from the operator but he did among other formalities ask if any other family member would like continue with the contract.

  • AdamTurbil38435
    Adam (@AdamTurbil38435) reported

    @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

  • RenInOz
    Renee Pope-Munro (@RenInOz) reported

    @Chris1qjt @ItWasATea I just looked up to see if it will be on Hayu here in Aus, and it's currently saying no, only on E network via Foxtel and their VOD services. So streaming on some dodgy site it is, I guess lol

  • cDebIn2050
    Deb (@cDebIn2050) reported

    @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

  • sk44476342
    Punt Road Ferraris (@sk44476342) reported

    @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.

  • RealCOZZASAIDSO
    Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported

    @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

  • realglenappleby
    Glen Appleby (@realglenappleby) reported

    @SnoogThe Like all these events that “just happen”, if you’re at the ground listening to sports ear of the ref it’s normal after repeated warnings from the ref. Atkins lets things go for a couple times and then says something like “you’re on your last warning”, and then you get these “weird” decisions. I don’t like it - but it doesn’t shock me like it once did. If the NRL were serious about transparency, everyone should be able to receive a ref mic commentary on Kayo instead of the garbage we normally are subjected to recently. Foxtel had this in the mid 2000’s with just crowd mic sounds and the ref. It was great because it felt like you were at the ground.

  • KieranBridge5
    Kieran Bridge (@KieranBridge5) reported

    @sculls_6 Worst thing it did was ever leave Foxtel. Went backwards 10 years after that

  • troy_be
    troy b (@troy_be) reported

    @Saints1890 So he’s giving up the kangaroos gig. What about Foxtel. Poor Corey Parker got booted for him.

  • squizzy36
    Don 🇺🇦🇦🇺 (@squizzy36) reported

    @MisinfoFact Who actually watches this stupid ****? I have Foxtel, and I'm repulsed that's it even on there!

FOXTEL detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (19 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if FOXTEL is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting FOXTEL; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

FOXTEL outage reports by location

Choose a location to check local FOXTEL reports and activity.

Queensland