FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (43%)
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Internet (28%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Gold Coast, Melbourne, Perth, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Brisbane |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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S S
(@sjsiamwhatiam) reported
We @Foxtel & @FOXTEL_Help & @kayosports acknowledge how poor our service is and will be offering anyone who retweets this free service for the next month. Even if your service is working we will refund if you retweet.
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Ben Harris
(@Benzo_Harris) reported
Trying to watch tonights AFL game but its still not working, any update @Foxtel ? Compensation for lost service please
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Chris
(@Vossy7) reported
@Steve_Richo1 @Foxtel @FOXTEL_Help They’re not working. Can’t get the A-League or NBL to work
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Amanda Edmiston ❤️🖤
(@AEdmiston1984) reported
@Campylamps @Foxtel We reset everything. Problem at their end. Tried signing up for Kayo and they’ve gone into meltdown too
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kerri
(@kerrilaughton83) reported
@bookers75 @Foxtel @kayosports Mine down too and no explanation from foxtel
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Chris
(@Vossy7) reported
So not only is the A-League down, can’t even watch the Kings game as well. What ******** is going on? @Foxtel @FOXTEL_Help
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Kristine Chippendale
(@khipper) reported
@FOXTEL_Help foxtel streaming is not working. Keeps replaying 2 mins of a program that should have finished some time ago. What time frame do you have on a fix ?
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Cameron
(@Nunn1C) reported
@ScooterMcNeice wish I could watch the game... Foxtel and kayo down. Bloody joke.
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Sunklo
(@crownholder1984) reported
@matthewjwall @Foxtel Same wtf!!!!
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James Peyton
(@Peyton2026) reported
@9_Moley Can’t watch the game Moley! The bloody Foxtel go app is down 😢
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Spikestuff
(@Spikestuff) reported
Wait Foxtel/Kayo went down? Colour me not shocked. It's as if the person behind those two services believed that the internet was just a fad and actually doesn't care.
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@VictorianPuntersStrike
(@VictorianPunte1) reported
@FOXTEL_Help what's going on with the Poxtel Now streaming? Seems to be an hour behind some channels and not working on others.
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Madeleine Markopoulos
(@madi22) reported
This #foxtel drama tonight is the reason streaming services are **** and i still keep my IQ4. The future maybe streaming and cheap but unreliable services and crap telecast at times just reminds you how much you miss normal tv.
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Anthony Viney
(@AnthonyViney4) reported
@Foxtel when are you expecting issue to be fixed. Locked down and can’t watch the footy
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Campy
(@Campylamps) reported
@AEdmiston1984 @Foxtel Poor you. I’d be going spare.
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NMGSports
(@NMGSports) reported
@Foxtel APP NOT WORKING C'mon FOXTEL!! FIX THE BLOODY THING it's SUPER SATURDAY FFS!!!
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Jake Nota
(@JakeNota) reported
Hey @Foxtel and @kayosports can someone please tell me where I can watch the #bombersvseagles game. Seems you’re unable to provide the service I pay for. TIA
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Mathew Richards
(@mrichards48) reported
@FOXTEL_Help hello, my foxtel go app is stuck back in all previous programmed shows. It plays for about 15-20secs then a playback error page shows. I've uninstalled and reinstalled the app. The issue is still there. However the programming shows the current show and live timming
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Amanda Edmiston ❤️🖤
(@AEdmiston1984) reported
@Campylamps @Foxtel Called for technical support. There is a 1-2 hour wait to speak to an operator
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Briso
(@yaboiandro) reported
WTF #foxtel fix your problems! Can’t watch the #NRLRoostersRaiders 🤬@Foxtel
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Shaun
(@sims_4) reported
@FOXTEL_Help we can’t watch live tv.. what’s being done to fix the problem ? We have basically missed the first half of the football
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NMGSports
(@NMGSports) reported
@FOXTEL_Help WTF!!!! YOur app isn't working rebooted cleared cookies.. NOT WORKING!!
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Darren
(@Darren09257992) reported
Foxtel fix your shot!!!! Dead over priced channel walking!!!
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Madeleine Markopoulos
(@madi22) reported
@DanielGarb @TheRealALM @Foxtel Isnt foxtel go meant to be pretty much the app streaming version of actual box set foxtel? If so, this should not be an issue.
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Damien Deery
(@DamienDeery) reported
@FOXTEL_Help what's going on guys??? Is no one aware of the national outage at foxtel apart from the customers?
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Anastasia Alexandrou
(@staishalex_) reported
Is Foxtel not working for anyone else?!
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You pick it up
(@imputtinitdown) reported
@Foxtel hurry up and fix the only actual business you have!! Refund for tonight's games? Yeah doubt it
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Keith Trenerry
(@Dashing_keith) reported
Anything more frustrating than watching your footy team on @Foxtel & they it stops playing & you do all the restarts etc & then it still doesn’t work. 44 minutes waiting and on the phone @FOXTEL_Help & still not working but my case manager will contact me within 48 hrs #hope🐇won
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Maggie Smith
(@MaggieS97231013) reported
@FOXFOOTBALL @kayosports Won’t help with the A-league but if it’s not fixed in time, the Championship Playoff can be watched by logging into the Beln Sports Connect app using Foxtel login, it seems unaffected!
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Bookers
(@bookers75) reported
@mullowayne @Foxtel @kayosports I think all the apps are down.