FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (55%)
• Internet (29%)
• Wi-fi (10%)
• Total Blackout (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Perth, Arumpo, Melbourne, Cornwallis, Central Coast, and Strathfield.

City	Problem Type	Report Time
Sydney	TV	3 days ago
Brisbane	Phone	4 days ago
Perth	Internet	5 days ago
Arumpo	Internet	6 days ago
Melbourne	TV	11 days ago
Sydney	TV	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jalin Cedar (@JalinCedar) reported 6 minutes ago

  @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

• 
  Glen Appleby (@realglenappleby) reported 8 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  Titus Livius (@bardostate1965) reported 9 minutes ago

  Just went to Foxtel to watch Collingwood game and they’re playing some team with an Aboriginal name. AFL is so woke. I’ll never watch another game again. I’m ******* sick of the pandering. #aflnorthsuns

• 
  Khealy (@kevinbhealey) reported 11 minutes ago

  @onepercentas I have never watched less games, and almost nothing of the AFL tv shows than I ever have before. Will be cancelling my Foxtel and not going again this year.

• 
  Jackie Chan (@JackieChan87805) reported 11 minutes ago

  @LeagueFreak If they lose the rights they're finished . the 4 billion they paid for foxtel sports next to worthless when more then half their subscribers move to the streaming service that has the NRL But... Stan & Paramount are serious in taking DAZN out of the Australian market

• 
  wb1234 (@wallybechara) reported 14 minutes ago

  @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

• 
  for whom the jelly rolls (@CosmoKramer1299) reported 15 minutes ago

  @FOXTEL_Help I am currently unable to stream the Freo-Hawks AFL game from last night. When I select stream, it is a 2 minute episode of In The Back Pocket instead of the game. Can you fix this please?

• 
  Span (@leespanos) reported 18 minutes ago

  @centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish

• 
  Mike Oxbig (@Manbearpigzebra) reported 25 minutes ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  Joc (@cookivirus) reported 30 minutes ago

  @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

• 
  Wayne Pasterfield (@wpasterfield) reported 30 minutes ago

  Can either @Foxtel or @SkyRacingAU fix the program banner and program guide for channel 528 so it reflects what is on and when please. Hard watching replays when you don’t know when they’re on.

• 
  RJHtweets (@RJHampson01) reported 31 minutes ago

  Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

• 
  Biscuitman (@biscuitman007) reported 35 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Voicey (@Dubhgall90) reported 35 minutes ago

  @pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?

• 
  Julie Burgess (@julieburgess623) reported 36 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 37 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Mark Fawcett (@mfawcett1977) reported 38 minutes ago

  @Tuxy81 These streaming companies will never learn. Prices here in Australia are more than the Foxtel everybody replaced them with. Streaming was meant to be cheaper than cable, but here we are.

• 
  DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported 39 minutes ago

  @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

• 
  Scott Patten (@Mehyouthink) reported 42 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  side quest king (@babydoll25pc) reported 42 minutes ago

  @hudsonwphotos Nooo, not Foxtel - wtf! brb checking out how much im going to have to pay

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 45 minutes ago

  Same here! WTF! @Foxtel

• 
  john ross (@jayandp) reported 45 minutes ago

  @OunkaOnX Foxtel idiot. Quote some more Pulp Fiction!

• 
  Crowdiegal (@crowdiegal) reported 50 minutes ago

  Realistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.

• 
  Travis 🇦🇺 (@TravisNei) reported 52 minutes ago

  @footyindustryAU Well if that happened I would immediately stop my foxtel service

• 
  Jackie Chan (@JackieChan87805) reported 54 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  Ric S. AU (@RicS37759479) reported 54 minutes ago

  @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

• 
  John Money (Real name on ID) (@DrJMoneyPHD) reported 54 minutes ago

  @ItsPoletti foxtel chose 2 clubs that should have never have been picked before dumping the league & now one of them is statement fc

• 
  kylie bowers (@KYEZZACHEIFZ) reported 55 minutes ago

  @Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them

• 
  Greg McCann (@Crankymack52) reported 56 minutes ago

  @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 1 hour ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg