FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (46%)
• Internet (32%)
• Total Blackout (10%)
• Wi-fi (7%)
• E-mail (3%)
• Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Wollongong, Brisbane, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

City	Problem Type	Report Time
Wollongong	TV	3 days ago
Brisbane	Internet	7 days ago
Brisbane	TV	8 days ago
Melbourne	TV	8 days ago
Arumpo	Internet	10 days ago
Sydney	TV	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Onsnare (@Onsnare) reported 3 minutes ago

  @Michael94858047 I didn't even know you could still get Foxtel. Just get unlimited internet and watch YouTube. It's free in about the same quality of content you'd get from pay tv or a streaming service

• 
  Paul B64 (@B64Paul56001) reported 4 minutes ago

  @JFreddy44 @Foxtel If you watch ppv as well check out pro tv Australia they foxtel put my price down then without saying it was Back Up $108 they play games , pro has every movie series you get fox sports and kayo sky news

• 
  Throwaway Account (@ThrowawayA55057) reported 7 minutes ago

  @CurttiMagurtti Was never a Disney channel person we watched Cartoon network and Boomerang when we had Foxtel.

• 
  Joan of Faaarrk (@JFaaarrk) reported 8 minutes ago

  @Foxtel ive noticed that alot of movies on the movie channel are old and the HBO app on foxtel always crashes, glitches and sometimes just doesnt work

• 
  jason quealey (@jq1970) reported 8 minutes ago

  @nrlphysio @kayosports This is why I kept the @Foxtel box and avoid the poor service you get with streaming

• 
  Roy kharrl (@abidkharrl) reported 12 minutes ago

  @Foxtel Crap

• 
  Benny™ (@bennyspursau) reported 15 minutes ago

  @onepercentas @Jonesracing82 Constantly jittering. Ridiculous to suggest Internet is the issue. Have no issue streaming live EPL or even live sport on Foxtel app. Yet Kayo constantly jitters and stutters.

• 
  Sam (@samster99_) reported 21 minutes ago

  First world problem but looks like Foxtel choosing not to show the first 10 mins of the Freo game because of the delay in the other game? #aflfreodees

• 
  InnerQuasar35  (@Pom_Bazooka) reported 22 minutes ago

  @intothecrevasse I never watched it but saw the ads regularly back when I had TheComedyChannel as part of my Foxtel package.

• 
  Benny™ (@bennyspursau) reported 24 minutes ago

  @onepercentas @Jonesracing82 Constantly jittering. Ridiculous to suggest Internet is the issue. Have no issue streaming live EPL or even live sport on Foxtel app. Yet Kayo constantly jitters and stutters.

• 
  Christine McDonald (@Clubby_R8) reported 24 minutes ago from Gold Coast, Queensland

  @Foxtel Sounds like a great offer. Shame that you are charging your long time customers $156 after you have just increased our service. How about giving your long time customers a discount instead of increasing the price 😡😡

• 
  John the Baptist (@JohntheBapt1ser) reported 26 minutes ago

  @AlboMP Please make Foxtel number one target! They make it very difficult to cancel and make you go through a lengthy phone call. No online or postal option to cancel.

• 
  OzPandaCollectables (@Jokesterz420) reported 28 minutes ago

  @kayosports BRU fix your ******* app we pay $40 a ******* month I can legit pay $15 more and have Foxtel with the sports channel…..

• 
  Miles (@Michael1953_202) reported 29 minutes ago

  @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

• 
  Healdyyy (@healdyyy) reported 31 minutes ago

  @davisjarrafooty Kayo is dog ****! Foxtel by the length of the Flemington straight

• 
  stevo (@stevosfooty) reported 34 minutes ago

  @FOXFOOTY @kayosports Foxtel content lacking for views they recycle the same **** every month💔💔💔 $47 a month for Kayo btw

• 
  InnerQuasar35  (@Pom_Bazooka) reported 36 minutes ago

  @intothecrevasse I never watched it but saw the ads regularly back when I had TheComedyChannel as part of my Foxtel package.

• 
  Franky Kugisaki (@FrankyKugisaki) reported 36 minutes ago

  @krzyasf4u @Vin_cent00 Nah just never watched this. I was a Ben 10 kid back in the day plus only my Grandma had Foxtel so I had no access to this show

• 
  Anna (@spannaforce) reported 39 minutes ago

  Anyone else having trouble with Foxtel now app ? @FOXTEL_Help

• 
  NotoriousCYP (@NotoriousCYP) reported 42 minutes ago

  So what channel am I supposed to watch New Zealand vs South Africa on? Wtf am I paying for? @FoxCricket @Foxtel @FOXTEL_Help #cricketlikeneverbefore

• 
  John (@jt_melb) reported 43 minutes ago

  How the actual does Foxtel/Binge take The Daily Show away from Paramount+? **** this ****, no wonder torrents are making a major comeback

• 
  cayley⁷🏒 (@ccaynucks) reported 45 minutes ago

  there’s an ad for yoplait playing on foxtel atm and i already find it annoying but sometimes it plays 3 TIMES IN A ROW and i’m genuinely thinking ill never be able to eat yoplait again it makes me so angry

• 
  RationalMan74 (@RationalMan74) reported 46 minutes ago

  @onepercentas Why does it even exist? Why do Foxtel not simply offer a sports only package? Why does it seem to run off different tech to the Foxtel app which has zero issues?

• 
  Craig davos (@davos_craig) reported 47 minutes ago

  Whats everyones issue with kayo ? My foxtel doesn't miss a beat 👍#AFLpowerdons

• 
  A.R.M (@13arm13arm) reported 50 minutes ago

  @techAU @Foxtel Only problem with their 4K feed (Satellite Foxtel), is that when Sky go to to driver interviews or garage shots during practice, you don't see/hear them, you've got to switch back to the regular channel

• 
  Bruno pringle (@jason07218354) reported 51 minutes ago

  @FOXNRL The whole game of rugby league is **** now , referee's ruining games and 2 teams that can win the comp , too predictable, get rid of foxtel / kayo it's a joke

• 
  SydneyCityTV (@SydneyCityTV) reported 53 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  Phillip Smith (@csnphl) reported 55 minutes ago

  @FOXNRL turn up the commentry in Wests v Parra We cant hear them over crowd noise Foxtel treating customers like **** again

• 
  RationalMan74 (@RationalMan74) reported 59 minutes ago

  @onepercentas Why does it even exist? Why do Foxtel not simply offer a sports only package? Why does it seem to run off different tech to the Foxtel app which has zero issues?

• 
  Franky Kugisaki (@FrankyKugisaki) reported 59 minutes ago

  @krzyasf4u @Vin_cent00 Nah just never watched this. I was a Ben 10 kid back in the day plus only my Grandma had Foxtel so I had no access to this show