FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (54%)
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Internet (19%)
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Total Blackout (19%)
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Wi-fi (4%)
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E-mail (1%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Perth, Melbourne, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie, Tamborine Mountain, Warragul and Yass.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Brisbane |
Total Blackout | |
| Brisbane |
TV | |
| Sydney |
Wi-fi | |
| Brisbane |
TV | |
| Brisbane |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Barnett
(@Az1982) reported
@DanielGarb @Foxtel Awful
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Matt
(@MoxxCutts) reported
Hey @Foxtel @FOXTEL_Help acknowledge the issue and say you’re working on a fix, don’t just ignore everyone spending good money on your product you’re currently not delivering to them
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Brian Jacobs
(@brianjacobs79) reported
@DanielGarb @EthanBowmannn @Foxtel Thanks to #foxtel failing my only sports option is #AFLSunsHawks which will most likely be truly terrible!
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Mia Nikola
(@MiaNikola) reported
@FOXTEL_Help what’s up with the Foxtel Go app? Live TV appears to be suffering some glitch - no streaming live tv, and seems to be playing the same loop over and over - regardless of channel chosen. I have removed the app and reinstalled - hasn’t fixed the issue.
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edenwinter
(@edenwinter) reported
@m_larks @Foxtel @DanGinnane Foxtel Go app stuck in a loop and no support available on their website!!!
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proud owner of a 🤏
(@simo_lucozade) reported
Thanks for nothing Foxtel. I never expected my Saturday night would get so depressing that I'd be watching suns vs hawks.
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Jessee
(@Jessee0923) reported
@DanielGarb @Foxtel Join the club Garby.. Most incompetent streaming app ever. Been down for over an hour at least. Paramount sport can’t come quick enough
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Adam
(@ganjii_) reported
@Foxtel fix your ****, I've forced stopped and uninstalled and re installed the app on my TV yet whenever I go to fox league channel it keeps showing the same thing of rabbitohs making a break down the sideline even though the match is completed
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Timothy Moore
(@Timothy_Moore_) reported
@Bern1009 @Foxtel streaming down across the board. Foxtel Go reverst back to what was playing at 6:45 then drops out, kayo wont allow me to log in
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Trent (aussiedaredevil)
(@trent1083) reported
@FOXTEL_Help fix 502 please
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Gavin Miller
(@Gavzification) reported
@FOXNRL Would be great to watch but foxtel app is ****.
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Thomas Molea
(@MoleaThomas) reported
@Foxtel what’s worse, this outage or not a single acknowledgment by any of your media team?
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Jessee
(@Jessee0923) reported
@anthony_geurts @FOXTEL_Help They don’t care mate been down for almost an hour no responses anywhere from them
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JB
(@mynameis_jb) reported
After waiting on Live Chat for 32 minutes, I got a message to say "no agent available." Poor customer service for a product I pay very good money for. @Foxtel @FOXTEL_Help
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RL Jersey Spotter
(@JerseySpotter) reported
@Foxtel @FOXTEL_Help @Foxtel_Newsroom Get your **** together. ******* unacceptable to have your service stuck in a loop. Maybe crtl+alt+delete > restart will help.
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Ethan Bowman
(@EthanBowmannn) reported
@anthony_geurts @FOXTEL_Help Try with a full stop. @FOXTEL_Help fix app, please.
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Jayden Beville
(@JaydenBeville) reported
Foxtel Go and Kayo down day 2 of lockdown 🤡
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NJ Nano
(@NANO_NJ3) reported
@Troiboi @FOXTEL_Help Having trouble on my end aswell
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code MadAdam81#ad
(@AdamDJTbrand) reported
@it_w4snt_me @FOXFOOTBALL @Foxtel All channels have the same issue for me
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#Dan2k23
(@suthodan) reported
@Foxtel support blindly denying there's any outtage I said to cut the crap and just be straight with me After 8 minutes of pushing "oh there's just been an outtage reported, looking to fix within 24 hours"
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Chris
(@Vossy7) reported
@Foxtel @FOXTEL_Help Fix your ****, I want to watch the A-League
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Maggie Smith
(@MaggieS97231013) reported
@FOXFOOTBALL In locked down Melbourne and won’t be able to watch it if you don’t get foxtel go back up!!😡😡😡
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Tim
(@timthwaites1) reported
My Foxtel gas **** the bed... No bombers v eagles
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#Dan2k23
(@suthodan) reported
Summation: foxtel tech team has been instructed to deny any issues or even being aware of issues They're looking to have it fixed within 24 hours Straight from the horses mouth
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Monica
(@Monicakay91) reported
@Foxtel FIX THE ****** PROBLEM WHAT IS GOING ON WITH FOXTEL GO IM NOT PAYING MY NEXT BILL BEST BELIEVE .
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Dean
(@Dean69679436) reported
Wtf is the go with Kayo and Foxtel can’t watch any sport saying technical difficulties... **** I’m sure there’s not technical difficulties the day you take my payment ******* useless!!! @kayosports_help
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Macca
(@Justflips96) reported
Any chance of @Foxtel actually fixing their service?
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Big boy
(@Bigboy21707061) reported
Foxtel Go not working, switch to Kayo, not working. Brilliant
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ᴄᴀsᴇ
(@C_B_M_43) reported
What in ******** @Foxtel @FOXNRL
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Andrew AJ Jones
(@AndrewAJJones) reported
Yo @FOXFOOTBALL you still have to show me games on Foxtel go. It’s not working for me