FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (46%)
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Internet (26%)
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Total Blackout (18%)
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Wi-fi (6%)
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Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Melbourne, Perth, Kiama, Adelaide, Scarness, Bundaberg, Canberra and Kalgoorlie.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Total Blackout | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Andi Rumbalu
(@R_Jeans) reported
@Foxtel do your programmers know that there are more movies than ' The Big Lebowski'? Seriously, that **** is on monthly replay. I'm looking at dropping Foxtel ( after 15 years) . Fix your ****!
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Adam Cooke
(@4damCooke) reported
@Foxtel And for your absurdly expensive service you get ads, ads, ads, ads and some more ads.
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Kaze Ōkami
(@Harry_Sachz) reported
So is the Snyder Cut up on torrent sites yet? I ain't going through the "legal" way to view it in Aus. Foxtel and Rupert Murdoch can **** off.
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ExHullKiwi
(@HullKiwi) reported
Rain suddenly thundering down hard enough to knock out my foxtel 😩 #NRLEelsStorm
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Tom Seymour
(@tcseymour) reported
Banks, Telco’s & Racing Aus get a bad wrap but is there any worse customer service experience than what @Foxtel dish out?
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Wheeler
(@CGMakin) reported
@Foxtel Absolute disgrace. 20+ year subscriber and treated me with contempt. Foxtel is a dieing business model and with a total lack of customer care.
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Zac Elawar
(@ZElawar) reported
Oh, and Foxtel’s awful adjusting volume and not having to pause it all ******* night because of my dog being a nuisance (Sheeva, play with your toys, dont bite my hands!) or family interrupting would have improved the experience. #SnyderCut #JusticeLeague
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Samantha 🍾
(@_sammi06) reported
C'mon Foxtel hang in there I know the rain is bad but be strong
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Mr Black
(@CapriFaze) reported
Is this a bad time to say it's being broadcast for free on FOXTEL in Australia. I saw $60 in some places. #SnyderCut
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I Follow The Port Adelaide Football Club
(@IFollowThePAFC) reported
@FOXTEL_Help Hi Mac It has now been updated before it was on Fox Footy now it is on Fox Sports 3. I had my IQ2 Box set to record the game but I forgot to do a full system reset of my iq2 box as I been having problems.
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Karate Warrior II
(@me_dc) reported
@HullKiwi @paulmac_78 Foxtel is more reliable. Only reason I’ve never switched over either.
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thearg11
(@thearg11) reported
@Foxtel Can you help existing customers that have been loyal to @Foxtel with their subscriptions?
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CowboyKate
(@KateKatecornish) reported
@Foxtel Hey, can we change our current package to this one, because as existing customers we are being absolutely rorted. Also the IQ3 box doesn’t work so we are watching everything on foxtel go because the thought of calling you to ‘fix it’ is literally the worst..
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thatbro
(@thatbro83) reported
@FOXTEL_Help It doesn’t help that I have 85 inch tv and in all honesty the HD on @Channel7 is better quality then Foxtel (from what I’m seeing anyway)
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Ruth Crocker
(@blue_lotus__) reported
@Foxtel Also, if you want to keep people from leaving in droves, let people pick their own channels in their package! Half the channels we never ever watch but we are forced to have them. Be flexible and stop being so greedy! You have plenty of competition, yet never reward loyalty.
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Ian Williams
(@IanofEarth) reported
@Foxtel Who on earth would pay for your crap service (other than people on unstable satellite connections)? You cannot possibly justify the price of subscription. And lock in contracts? **** that...
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Duke25
(@Duke2517) reported
@DannyBoy7411 @Foxtel They treat existing customers horribly. My deal, been with them from the start, is the more expensive than this deal for new customers and I don’t even have movies. Cancelling soon.
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Lucky to live in Australia Anne
(@faroutsprout) reported
@thewashingup We have up Foxtel. Just could not support the evil empire...
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WentworthFan
(@WentworthFan14) reported
@leha2014leha @Foxtel Nah Kate is a very talented woman, trust me she doesn’t copy anyone and I really don’t see how the character of Lou is copying Franky in any way. They may share similarities, but I do not see any copying going on. Wentworth only ever honours past characters, there’s never a copy
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Daniel L
(@bigbaddanno) reported
@Foxtel Yep but as a loyal customer I pay more and don't get Netflix and you cancelled on-demand for my box and you threatened to charge me for a new box to continue the current service I was already paying for #notgoodenough
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vanessa roberts
(@vanessa78226311) reported
@Foxtel Yep I got rid over a year ago now crap
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Ruth Crocker
(@blue_lotus__) reported
@Foxtel I’m disgusted @Foxtel. We already pay that and you’ve taken the on demand and store rental functionality away just to force people to upgrade to iQ3 and iQ4 boxes! Why are loyal customers being penalised?! We pay for a service. It’s up to you to provide the equipment.
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Georgie Page
(@georgielc) reported
@FOXTEL_Help Thank you! Just went through 289 eps of Peppa Pig and had to delete 91 duplicates by writing down titles and cross-referencing. My kid better appreciate this
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Zac Elawar
(@ZElawar) reported
I swear, if @HBOMax was available in Australia and @WWE put Raw, SmackDown and NXT on the Network, We would have no reason to keep Foxtel.
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Anthony Webb
(@anthonyqld) reported
Warner Media pulling CNN, Boomerang, and Cartoon Network from Fetch, after signing exclusive deal with Foxtel. Fetch recommending customers file complaint with ACCC for anti-competitive behaviour. Thankfully Fetch has MSNBC, which is a far superior news channel to CNN
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Luke Galiazzo
(@diyfs_) reported
@ShaunageAU I still haven’t seen Small Axe as a result! How they haven’t done a package of all those films (yeah, films, call em Telemovies if you pedantic other readers) locally on physical media I’ll never know. Raised by Wolves is an example of top tier being squandered in Foxtel quagmire
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gazdoe
(@v2rbrisbane) reported
@andy_penn when is your company going to fix the tv reception delivered by cable that no one is fixing in the Fitzgibbon 4018 area in brisbane. No tv reception nor foxtel since monday. Keep getting told there is no issue. Tell that to a whole community who are venting.
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Jason Todd
(@blank_1482) reported
Damn bad weather @Foxtel
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Grant Crosdale
(@GrantCrosdale) reported
Cancelled Foxtel - They asked why. I said the treatment of the A-League and what they did to try and destroy the league during COVID. Old mate had no answer and just went, OK thank's for your time. It's really because we are knocking down our house..but where is the fun in that
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mis-hit
(@colegj) reported
from
Sydney, State of New South Wales
Is the Foxtel signal now weaker than previously?? Anyone else having constant problems everytime it rains???