FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (32%)
• Total Blackout (10%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Adelaide, Kincumber, Sydney, Melbourne, Kiama, Perth, and Arumpo.

City	Problem Type	Report Time
Brisbane	TV	5 days ago
Adelaide	TV	5 days ago
Kincumber	TV	10 days ago
Sydney	Wi-fi	12 days ago
Brisbane	TV	13 days ago
Melbourne	TV	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RichitiGrub (@WSWanderingEels) reported 5 minutes ago

  @Debre947 More games this year have a FTA component to them than previous. So Foxtel for the AFL will more than likely be down due to competing Free to air and doubling up multiple games and sometimes 3 game like the Sunday just past. Looks rosie but the numbers you don’t see will be poor.

• 
  Andrew Bradley (@AndrewBradley33) reported 6 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

• 
  Chris Rauchle (@ChrisRauchle) reported 6 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

• 
  George W. Grundy (@georgewgrundy) reported 6 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  Fred 🇦🇺 (@Possum2412) reported 9 minutes ago

  @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

• 
  Sandy Lanceley (@sandylanceley) reported 14 minutes ago

  @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

• 
  robyn andrew (@ROBUNS) reported 15 minutes ago

  @sandylanceley @Channel9 @wwos I think with the new rights deal Foxtel will have the broadcast duties Maybe that may help with the coverage Stand corrected

• 
  G. 🇦🇺🇮🇱 🦅🤘🏼 (@geraint266) reported 19 minutes ago

  @chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didn’t do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasn’t improved. I pay $107 a month to have Foxtel I can afford it, many cannot.

• 
  alunsays (@alunsays) reported 22 minutes ago

  @leighjones0212 @Foxtel If you’re a CBA customer you can get Binge and Kayo for $17 a month. Ditch Foxtel.

• 
  James Jones (@JamesyJones) reported 26 minutes ago

  @OMGTheMess Hahaha. Yeah televise women’s sport. That was proven to be bs. That’s what they ‘claimed’ it was for. And estimates proved not a single additional women’s sport was televised. Also Foxtel never even asked for the money or reported what they did with it. $40m given away.

• 
  daleo (@v4daleo) reported 27 minutes ago

  @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.

• 
  Mike David (@illhp_mike) reported 29 minutes ago

  @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

• 
  Matt (@MC_Hammer75) reported 29 minutes ago

  @Aliceh_1936 It's so conflicting as I pay for a Foxtel subscription and enjoy the NRL via Fox way more than 9, but their journalism department is a bag of *****. I've blocked them on here so I don't see their rubbish clickbait. And on Galvin, **** every journo who **** on him. Wankers.

• 
  ClayChucky (@claychuckyclay) reported 36 minutes ago

  Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

• 
  AKoz9 (@Koz9A) reported 36 minutes ago

  @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

• 
  Cossie23 (@cossum23) reported 36 minutes ago

  @7AFL Do yourselves a favour …. Watch an episode of “On the couch” on Monday at 7:30am @Foxtel @kayosports AND then watch this 💩 Result = You will never watch Agenda Setters again

• 
  Ric S. AU (@RicS37759479) reported 37 minutes ago

  @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

• 
  “Smash Her” (@dougjones90909) reported 38 minutes ago

  @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

• 
  Leigh (@hinterland33) reported 40 minutes ago

  @sportandracing @AussieNinerGuy @footyindustryAU Um Yes AFL broadcast agreement with the Seven Network & Foxtel includes built-in annual indexation Compound Growth: The contract features an in-built indexation rate, which represents a compound annual growth rate of about 3.6% for the rights fees over the life of the agreement

• 
  Esgee (@StassyGee) reported 43 minutes ago

  @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

• 
  Scrumblebum (@scrumblebum1) reported 50 minutes ago

  Why are @Foxtel IQ5 such pieces of **** . Seriously they are the ******* worst and all Foxtel does is replace them knowing they are defective. Jesus Christ these corporates piss me off

• 
  Mike Oxbig (@Manbearpigzebra) reported 50 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  Matt McDermott (@MattMcDermott74) reported 51 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  Anthony(Berty) Mayes (@BertyMayes) reported 51 minutes ago

  @FOXTEL_Help the app my Foxtel app is not working????

• 
  Alice Stewart 🦂 (@Theretributor) reported 51 minutes ago

  @Ryandally08 Tony Abbott was made leader by his old mate Rupert Murdoch in order to put a very slow third rate internet system into Australia so it would not render his Foxtel by satellite service as being useless. Rupert has since sold Foxtel.

• 
  BomberSteve (@Bombersteve) reported 53 minutes ago

  @ShereeJohns @jagra1525 Absolutely, hands down the worst cricket commentator I have ever heard. Can Foxtel not hear him?? Same sort of boys club selections at Foxtel as the Australian cricket team have. Name before performance.

• 
  Jackie Chan (@JackieChan87805) reported 53 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  MelMorris (@morrisperry) reported 55 minutes ago

  Um @Foxtel we seem to have a language programming problem hahaha

• 
  Glen Appleby (@realglenappleby) reported 58 minutes ago

  @SnoogThe Like all these events that “just happen”, if you’re at the ground listening to sports ear of the ref it’s normal after repeated warnings from the ref. Atkins lets things go for a couple times and then says something like “you’re on your last warning”, and then you get these “weird” decisions. I don’t like it - but it doesn’t shock me like it once did. If the NRL were serious about transparency, everyone should be able to receive a ref mic commentary on Kayo instead of the garbage we normally are subjected to recently. Foxtel had this in the mid 2000’s with just crowd mic sounds and the ref. It was great because it felt like you were at the ground.

• 
  Punt Road Ferraris (@sk44476342) reported 59 minutes ago

  @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.