FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (50%)
• Internet (34%)
• Wi-fi (8%)
• Total Blackout (5%)
• E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Cornwallis, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.

City	Problem Type	Report Time
Melbourne	TV	2 days ago
Sydney	TV	3 days ago
Sydney	TV	6 days ago
Sydney	Internet	7 days ago
Cornwallis	TV	8 days ago
Melbourne	Total Blackout	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Blow (@JoeBlowthoughts) reported 5 minutes ago

  @a_eugol @DanGinnane is a moron. Why do you even listen to him? Doesn't even know the rules. Sucks up to everyone at Foxtel! Goodbyyyyeeeee

• 
  Mike Oxbig (@Manbearpigzebra) reported 5 minutes ago

  I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job **** you @Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

• 
  Adam (@AdamTurbil38435) reported 9 minutes ago

  @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

• 
  Karen (@Kazza2014) reported 9 minutes ago

  @7AFL I hope so or I’ll be going down the pub to watch Foxtel.

• 
  Jason robert (@JasonR69737) reported 10 minutes ago

  @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?

• 
  @The_Tony 2023 🏆 (@the_tony) reported 11 minutes ago

  Foxtel must be desperate to sell tickets for the Fredumb 250 UFC disgrace, poor old Gerard has to keep pushing the broadcast at every commercial break.

• 
  AlexanderV (@PedlarFan) reported 11 minutes ago

  @fa37376 Do you understand how much money Qatar and the UAE have? Saudi Arabia have a minority stake in DAZN who bought Foxtel which plays Sydney games on it. They can’t take it back, but they could have easily renewed the sponsorship, instead they turned down the money.

• 
  2 Passionate Blue Baggers (@2_Blue_Baggers) reported 12 minutes ago

  @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

• 
  a ʕ•͈ⱉ•͈ʔ (@haebae69) reported 13 minutes ago

  and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭

• 
  Judy Bourke (@judithbourke) reported 14 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  antqld (@antqldbwog) reported 15 minutes ago

  @timellisau @Jousting_Sticks Never used Foxtel but I always assumed they deliberately made Kayo so ****** you had to pay the extra $$$ to use Foxtel and get extra features like 4k.

• 
  Scrumblebum (@scrumblebum1) reported 17 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  catherine (@CathP82) reported 21 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 23 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  Rock Sniffer (@SniffRocks) reported 24 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  H_the_Strange (@H_the_Strange) reported 24 minutes ago

  @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

• 
  Frank (@FrankieJBroph) reported 26 minutes ago

  @Quartermain10 "Technical difficulties" don't cover the continuous stuff ups where we watching replays instead of live centre bounce contests. Very poor direction from Foxtel, should be 100% better for the subscription cost!

• 
  Glen Appleby (@realglenappleby) reported 30 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  Jackie Chan (@JackieChan87805) reported 33 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  I argue with ret@rds (@odden56) reported 34 minutes ago

  @JamColley I've had Kayo for a week after ditching my Foxtel IQ My Google Streamer is connected through Lan, 500/50 Kogan FTTP I have absolutely no issues with Kayo, quality is actually better than IQ4 4K

• 
  Travis 🇦🇺 (@TravisNei) reported 41 minutes ago

  @footyindustryAU Well if that happened I would immediately stop my foxtel service

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 43 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  dixy (@DorothyDixer12) reported 47 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  Dan (@Dan90091917) reported 48 minutes ago

  @Frumpy45 @SC___Scout Kayo doesn’t have channel numbers like Foxtel does retard

• 
  Hellen Troy (@HellenTroy6) reported 50 minutes ago

  @Foxtel Paying $30 a month for an inadequate Kayo app! By far the worst app streaming. Do you think you might fix your painful app so that we can actually use the forward and replay buttons without being pushed to ads or having to start from the beginning???

• 
  Voicey (@Dubhgall90) reported 51 minutes ago

  @pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?

• 
  Michael (@Migel7911) reported 52 minutes ago

  @Tuxy81 Cheaper to buy Foxtel go between 2 people and share the login. It is still a rubbish app but can save you a few $$

• 
  Ben (@benno_76) reported 55 minutes ago

  @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

• 
  💧Vratislav Krsek (@vkrsek) reported 1 hour ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  Darren Cope (@LandscopeInfo) reported 1 hour ago

  @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****