FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (46%)
• Internet (35%)
• Wi-fi (11%)
• Total Blackout (5%)
• E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Perth, Central Coast, Brisbane, Arumpo, Strathfield, and Wollongong.

City	Problem Type	Report Time
Melbourne	Total Blackout	2 days ago
Sydney	TV	2 days ago
Perth	Internet	3 days ago
Melbourne	Wi-fi	7 days ago
Sydney	Internet	11 days ago
Central Coast	Wi-fi	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Voicey (@Dubhgall90) reported 2 minutes ago

  @pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?

• 
  ~ sea of mediocrity ~ (@ragecherry) reported 2 minutes ago

  @mickgleeson Kayo is terrible, but oddly enough Foxtel Go never drops out, despite being the same feed from the same company.

• 
  Angry E𝕏ile 🇺🇦 (@AngryExile) reported 4 minutes ago

  @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

• 
  nat ★ (@catwsfiIm) reported 4 minutes ago

  @gimmieghostie foxtel not letting me down for once

• 
  Julie Burgess (@julieburgess623) reported 7 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  emily (@embankss_) reported 13 minutes ago

  never forget when my family had foxtel iq and my dad had every single episode of bar rescue recorded

• 
  RJHtweets (@RJHampson01) reported 15 minutes ago

  Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

• 
  Garry (@garry1951b) reported 16 minutes ago

  @Quartermain10 @7AFL Just as bad on @Foxtel / Kayo.

• 
  tsell (@TsellSellersfam) reported 16 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  Paulo Yarb (@PauloYarb) reported 21 minutes ago

  @rohan_connolly @colonelhogans Don’t worry too much. Enduring the cats swans on Foxtel was painful. If it wasn’t Dwayne the pain talking ****, it was camera work which failed miserably. Absolute rubbish. Switch over to the pies game and you’ve gotta listen to back door Lyon and Howie. And the umpiring…pfft

• 
  Jackie Chan (@JackieChan87805) reported 24 minutes ago

  @LeagueFreak If they lose the rights they're finished . the 4 billion they paid for foxtel sports next to worthless when more then half their subscribers move to the streaming service that has the NRL But... Stan & Paramount are serious in taking DAZN out of the Australian market

• 
  Cant Post - X Sucks (@SuthoDan2) reported 28 minutes ago

  @pantherman45 Disney has nfl Netflix has wwe Paramount has ufc Literally only nrl left on foxtel Big trouble

• 
  RatFinky (@de32344) reported 29 minutes ago

  Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒

• 
  Charlie Sheehan (@pauliewalnut) reported 31 minutes ago

  @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

• 
  Les Slee (@Manlyles) reported 35 minutes ago

  Is there a worse company to deal with than @ Foxtel absolutely **** service

• 
  Scrumblebum (@scrumblebum1) reported 42 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Jalin Cedar (@JalinCedar) reported 42 minutes ago

  @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

• 
  Scott Patten (@Mehyouthink) reported 45 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  Jan (@bimmyjartel) reported 47 minutes ago

  @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

• 
  Glenny (@TheGlenny1) reported 48 minutes ago

  Got 500 channels on foxtel. Only channel not working sky 1 Wtf is going on @SkyRacingAU ******* retarded Black screen for last 2 hrs

• 
  C_Of_Justice COJ (@CoJustice_48) reported 49 minutes ago

  How the hell does #KenHinckley GetARoleCommentatingOnTheShowdown ? He would have to go down as the worst coach in history for a side. Why @FoxSportts @Foxtel making us listen to the worst coach in AFL history ? He’s rich $ stop paying irrelevant conversation !! #AFL #crows port

• 
  bec s (@bec_8888) reported 49 minutes ago

  Just lost the foxtel signal (must be lots of rain coming) lucky @abcsport working to listen to magic round games @QuentinHull @zanofc Billy Moore

• 
  Adrian Sal (@adriansal80) reported 50 minutes ago

  @2_Blue_Baggers @SC___Scout I've had Foxtel since day one, in fact I remember getting galaxy when it first came to Australia. Have never used Kayo and would never use Kayo.

• 
  H_the_Strange (@H_the_Strange) reported 53 minutes ago

  @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

• 
  Frank (@FrankieJBroph) reported 54 minutes ago

  @Quartermain10 "Technical difficulties" don't cover the continuous stuff ups where we watching replays instead of live centre bounce contests. Very poor direction from Foxtel, should be 100% better for the subscription cost!

• 
  Biscuitman (@biscuitman007) reported 55 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Daran Murphy (@winrgrin06) reported 57 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  Michael (@Migel7911) reported 58 minutes ago

  @Tuxy81 Cheaper to buy Foxtel go between 2 people and share the login. It is still a rubbish app but can save you a few $$

• 
  John Money (Real name on ID) (@DrJMoneyPHD) reported 59 minutes ago

  @ItsPoletti foxtel chose 2 clubs that should have never have been picked before dumping the league & now one of them is statement fc

• 
  jkb (@Perthkiwi3) reported 59 minutes ago

  Wtf, what's going on you overpriced pricks @Foxtel #NRLRaidersPanthers