FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (55%)
• Internet (26%)
• Total Blackout (8%)
• Wi-fi (7%)
• E-mail (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Central Coast, Brisbane, Arumpo, Strathfield, and Wollongong.

City	Problem Type	Report Time
Melbourne	Wi-fi	1 hour ago
Sydney	Internet	5 days ago
Central Coast	Wi-fi	16 days ago
Brisbane	TV	17 days ago
Brisbane	TV	18 days ago
Brisbane	TV	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Clown (@clownfeatures69) reported 4 minutes ago

  @Foxtel day off 3 games of NBA and you pick the worst game to show.

• 
  yeah yeah its anne (@annabell_JG) reported 7 minutes ago

  @FOXTEL_Help everything it rains I loose Foxtel satellite signal even light rain

• 
  Jonathan Wilson (@jfwfreo) reported 7 minutes ago

  @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

• 
  RJHtweets (@RJHampson01) reported 8 minutes ago

  Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

• 
  bec s (@bec_8888) reported 9 minutes ago

  Just lost the foxtel signal (must be lots of rain coming) lucky @abcsport working to listen to magic round games @QuentinHull @zanofc Billy Moore

• 
  Adrian Sal (@adriansal80) reported 10 minutes ago

  @2_Blue_Baggers @SC___Scout I've had Foxtel since day one, in fact I remember getting galaxy when it first came to Australia. Have never used Kayo and would never use Kayo.

• 
  Mike Oxbig (@Manbearpigzebra) reported 10 minutes ago

  I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job **** you @Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

• 
  Rhino79 (@Reggiejets) reported 16 minutes ago

  @SteveMolk @WSWanderingEels Take the lot Stan/Ch9. Lifelong Foxtel subscriber, I’ll cancel subscription for Stan sports Rugby League & EPL

• 
  Ben (@bennyshelts) reported 21 minutes ago

  @andrew_whelan The problem is, it still just uses the same linear channel feeds from Foxtel.

• 
  side quest king (@babydoll25pc) reported 22 minutes ago

  @hudsonwphotos Nooo, not Foxtel - wtf! brb checking out how much im going to have to pay

• 
  John Rheinberger (@RheinbergerJohn) reported 24 minutes ago

  @gavin_laing Streaming rights- both live and highlights -are more important than ever. Nine would like to retain (or gain) some exclusivity for live telecasts as Foxtel regularly beats it for viewers when games are simultaneously broadcast. Its product is that bad (put it down to commentary)

• 
  NMM (@NeilMur73809257) reported 31 minutes ago

  @GusLefty @BenFordhamLive Yeh but we have a choice whether we pay for Foxtel but no choice whether we pay for your ABC! Some people are slow thinkers.

• 
  ~ sea of mediocrity ~ (@ragecherry) reported 31 minutes ago

  @mickgleeson Kayo is terrible, but oddly enough Foxtel Go never drops out, despite being the same feed from the same company.

• 
  Nigeyboy (@Nigeyboyl7do) reported 32 minutes ago

  @codenrl **** Phil gould he is a ****** . Cannot stand that we have too watch channel 9 coverage of the game , it’s so much better on Foxtel.

• 
  Karen (@Kazza2014) reported 32 minutes ago

  @7AFL I hope so or I’ll be going down the pub to watch Foxtel.

• 
  Carl Raymond 🌞🌞🔋 (@CarlSparre) reported 33 minutes ago

  @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.

• 
  tsell (@TsellSellersfam) reported 35 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  Matt (@_all_gone_now) reported 36 minutes ago

  I misspoke, the Foxtel go app is just as bad as kayo.

• 
  Joc (@cookivirus) reported 39 minutes ago

  @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

• 
  Ashley Warren (@Peanut87Butter) reported 41 minutes ago

  @Foxtel shitting the bed with the #Anzacday Bombers vs Collingwood game with no game sound. And people pay for this ****. Disgraceful

• 
  George Munro (@ornums53) reported 41 minutes ago

  @1116sen Because Ch7 "Allegedly" have the footy rights but have 4 less games than Foxtel. No footy on Sat's poor elderly that AFL don't get any Sat footy anymore G but what would you blokes care. Broadcaters fault. And camera work is pathetic. Game is in chaos. Poor Laura took the hit.

• 
  Tom Baker (@Duckimusprime) reported 43 minutes ago

  @Sam957063743921 @jamesxclean @jarrodwalsh That would've meant a lot, not Foxtel deciding to broadcast his emotional reaction. If you want to see how bad a call that is watch the Crows post of the moment, where they cut Jordan out.

• 
  Mike Oxbig (@Manbearpigzebra) reported 44 minutes ago

  I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job. **** you #Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

• 
  Joshua (@shiggy74) reported 47 minutes ago

  Why the hell are Foxtel waisting Jess Webster on a VFL game? She is better than the majority of commentators on any network.

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 52 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  squash (@o7squash) reported 52 minutes ago

  how ******** is foxtel still in business

• 
  Jackie Chan (@JackieChan87805) reported 53 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  my3epaulets (@my3epaulets) reported 57 minutes ago

  Damn kinda need The Twelve season 4.. @Foxtel pls

• 
  Scott Patten (@Mehyouthink) reported 57 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  Joe Friday (@sunbakingwombat) reported 60 minutes ago

  @hashjenni Foxtel is garbage now, they keep replaying the same crappy movies in a loop.