1. Home
  2. ❯
  3. Companies
  4. ❯
  5. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 48% TV (48%)
  • 30% Internet (30%)
  • 9% Total Blackout (9%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, Kiama, and Perth.

CityProblem TypeReport Time
Brisbane TV 5 days ago
Matakana Internet 8 days ago
Adelaide TV 10 days ago
Brisbane TV 16 days ago
Adelaide TV 16 days ago
Kincumber TV 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • surfnturfnsurf
    Surf n Turf (@surfnturfnsurf) reported

    @ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app

  • illhp_mike
    Mike David (@illhp_mike) reported

    @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

  • sportandracing
    COOPS 😎 (@sportandracing) reported

    @LeagueFreak Foxtel don’t have any issues.

  • doublepiked
    Kaitlyn (@doublepiked) reported

    Foxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.

  • Possum2412
    Fred 🇦🇺 (@Possum2412) reported

    @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

  • crowdiegal
    Crowdiegal (@crowdiegal) reported

    Realistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.

  • dougjones90909
    “Smash Her” (@dougjones90909) reported

    @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

  • BennoOnline
    Christopher Benson (@BennoOnline) reported

    @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

  • craigspeculator
    Craig The Speculator (@craigspeculator) reported

    @Foxtel to be fair it was probably an individual's response and not a common call but you would think it would be included in training to treat such instances with more sensitivity.

  • morrisperry
    MelMorris (@morrisperry) reported

    Um @Foxtel we seem to have a language programming problem hahaha

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

  • claychuckyclay
    ClayChucky (@claychuckyclay) reported

    Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    Foxtel will keep increasing the price until they can force all their satellite subscribers over to Kayo so they can close down their superior but more cost expensive satellite services. They want to close all the none sport services & eventually Incorporate gambling options

  • georgewgrundy
    George W. Grundy (@georgewgrundy) reported

    Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

  • gavshaw69
    Gavin Shaw (@gavshaw69) reported

    @Foxtel What is considered a new customer? Someone who has never had Foxtel before. Someone who has not had Foxtel directly with Foxtel for over 10 years?

  • StassyGee
    Esgee (@StassyGee) reported

    @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

  • Nigeyboyl7do
    Nigeyboy (@Nigeyboyl7do) reported

    @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

  • troy_be
    troy b (@troy_be) reported

    @Saints1890 So he’s giving up the kangaroos gig. What about Foxtel. Poor Corey Parker got booted for him.

  • craigspeculator
    Craig The Speculator (@craigspeculator) reported

    @Easts4Life @Foxtel that's lovely. Yes I would think something along the lines of "so sorry, glad she had been a customer of ours, all the best"

  • Stewy_Noble
    Stewart Noble (@Stewy_Noble) reported

    Hey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel

  • lurkingnobody
    lurkingnobody (@lurkingnobody) reported

    @hillfolkAU Yep let’s sack the guy who was COO for a private uk bus/train operator and worked as a higher up in London rail for someone who’s experience was customer operations at Foxtel … Maybe she’s good but wish they indexed more on transport expertise 🤷🏻

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

  • sk44476342
    Punt Road Ferraris (@sk44476342) reported

    @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.

  • WSWanderingEels
    RichitiGrub (@WSWanderingEels) reported

    @Debre947 More games this year have a FTA component to them than previous. So Foxtel for the AFL will more than likely be down due to competing Free to air and doubling up multiple games and sometimes 3 game like the Sunday just past. Looks rosie but the numbers you don’t see will be poor.

  • baroque_doll
    Lexi (@baroque_doll) reported

    Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

  • Yeezalicious69
    Yeezalicious (@Yeezalicious69) reported

    @PollyPorridge My town didn’t have channel ten until I was like 12? Or maybe later so if you didn’t have Foxtel you never saw it, and when I visited my aunty in Adelaide it was banned so it was a double whammy

  • _phoenix_btc
    Phoenix Diamond (@_phoenix_btc) reported

    @TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years 🫠

  • DetroitLemons99
    Dariyen Jones (@DetroitLemons99) reported

    @Sheiknbake1313 @kanecornes @Colvick Old mate in the rugby league PVL loves tv ratings its all they have, and fair play they were able to convince foxtel and the like to pay a stupid amount of money to air 20 ppl in a stadium watching it

  • tom_garner
    Tom Garner (@tom_garner) reported

    “There might be a change in broadcasters” Reading in far too much: - “might” - All on Sky on table? - No BBC? Bad IMO - huge reach. Unless ITV want it to add to rugby pfolio - On Pay TV. DAZN? Owns Foxtel so aligned with NRL, but £26 pm. TNT? Not the same production quality

  • mr_chitafa
    Chris. ⚓️ (@mr_chitafa) reported

    @lozza929406 Foxtel were just as bad. Huddo spent the entire last quarter going on about it.