FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (50%)
- Internet (30%)
- Total Blackout (10%)
- E-mail (3%)
- Wi-fi (3%)
- Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 12 days ago |
|
|
Internet | 15 days ago |
|
|
TV | 17 days ago |
|
|
TV | 23 days ago |
|
|
TV | 23 days ago |
|
|
TV | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Corlson (@pauljc26) reportedMan @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves
-
Chris Rauchle (@ChrisRauchle) reported@tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem
-
Ray Gatt (@Gatty54) reported@Foxtel are there any issues with Foxtel atm? Can’t access. Keep getting the rotating circle
-
Craig Thompson (@CraigGFCConsult) reported@leighjones0212 @Foxtel Haven’t watched that show since he started hosting. And Lyon for Robbo was a poor trade as well.
-
Nikki (@Easts4Life) reported@craigspeculator @Foxtel Gross.. when we had to cancel our dog food subscription they asked why (can cancel online) we told them he died. They sent us a candle with his name on it. Honestly such a small gesture.. trying to keep a subscription in this situation feels a bit gross.
-
Yeezalicious (@Yeezalicious69) reported@PollyPorridge My town didn’t have channel ten until I was like 12? Or maybe later so if you didn’t have Foxtel you never saw it, and when I visited my aunty in Adelaide it was banned so it was a double whammy
-
Gus Lefty Aussie Patriot (@GusLefty) reported@NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel
-
Alex Carter (@abbacarter) reportedHas PVL sent instructions to Annesley to ensure the Broncos are still in the comp? Part of the rights deal with DZN / Foxtel or what? Downright embarrassing officiating. Off night from Cleary though, his kicking game was poor #NRLPanthersBroncos #PanthersvBroncos
-
robert (@robert75096586) reported@FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.
-
Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported@GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.
-
The Steps (@mcnamara_team) reported@clarke3110 @bondiroosters Yep, Kayo is just the revamped Foxtel rip off. The AFL and NRL have let down the supporters, won’t be long until the attendance to games drops because the general lack of interest is.
-
Freo ⚓ Pope (@FreoPope) reported@FkYeahMatt I think Kayo just picks up Foxtel channels & re-packages them into streams. Foxtel is focused on their channels & they stayed to the end of the Swans game that ran over due to a bad injury, before they switched to the AFLW. Don't think Kayo produces shows that are on FoxFooty
-
Tiger Pops69 (@tigerpops69) reported@A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then
-
mark macca 🐅🐅🏆 (@mcdonellaussie) reported@Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!
-
Phoenix Diamond (@_phoenix_btc) reported@TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years 🫠
-
Dr G (@DrG2020V) reported@GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.
-
MelMorris (@morrisperry) reportedUm @Foxtel we seem to have a language programming problem hahaha
-
Ray Gatt (@Gatty54) reportedAnyone having issues with Foxtel?
-
lurkingnobody (@lurkingnobody) reported@hillfolkAU Yep let’s sack the guy who was COO for a private uk bus/train operator and worked as a higher up in London rail for someone who’s experience was customer operations at Foxtel … Maybe she’s good but wish they indexed more on transport expertise 🤷🏻
-
George W. Grundy (@georgewgrundy) reportedAbsolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.
-
Scrumblebum (@scrumblebum1) reportedHad to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless
-
larissa ೀ (@hudconaddict) reported**** my chungus life foxtel of all things is wild 😭
-
Glen Appleby (@realglenappleby) reported@LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.
-
Renee Pope-Munro (@RenInOz) reported@Chris1qjt @ItWasATea I just looked up to see if it will be on Hayu here in Aus, and it's currently saying no, only on E network via Foxtel and their VOD services. So streaming on some dodgy site it is, I guess lol
-
Gibbo (@Gibbogibbo123) reported@FSAAustralia @Craig_Foster As it stands today; Tv deal till 2029 (1 game free to air) light years behind Foxtel deal Licensing deal till 2024 re P/R - can this be changed? Salary cap 3m (2010 - 2.55m) Crowds down for 8 of 12 teams last year (scheduling, ticket prices, ground locations - what to fix asap
-
Gavin McKenzie (@gav_mck) reportedAnyone else having streaming quality issues with @9Now The Block was fine, @60Minutes comes on, shits itself, completely, frozen? Via @FOXTEL_Help Starlink satellite....
-
Jon Striker (@compaqfw22) reported@daveburke82 @SteveMascord I agree in a perfect world - but professional sport was changing in the late-90s and as great as a “1994 Winfield Cup with Foxtel showing the non-Ch9/2 games” would have been, it just would have left someone else to come in and offer a resolution
-
Gavin Shaw (@gavshaw69) reported@Foxtel What is considered a new customer? Someone who has never had Foxtel before. Someone who has not had Foxtel directly with Foxtel for over 10 years?
-
Andrew Bradley (@AndrewBradley33) reported@thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.
-
Trev (@trevapchichi) reported@SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV