FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (48%)
• Internet (32%)
• Total Blackout (10%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Wollongong, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

City	Problem Type	Report Time
Brisbane	TV	3 days ago
Wollongong	TV	12 days ago
Brisbane	Internet	16 days ago
Brisbane	TV	16 days ago
Melbourne	TV	16 days ago
Arumpo	Internet	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Camorae5196 (@camorae5196) reported 4 minutes ago

  @realRick_AUS @LeagueScenePod Foxtel had him effectively sacked the week before too. I suppose they couldn't find a replacement. Dean Young will coach. Idk what the hold up is. They're a **** team. He should've gone after last season. Still not as bad a coach as voss and bead Scott tho

• 
  Mel (@its_me_mel_xx) reported 11 minutes ago

  I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬

• 
  Tim Smith (@tim_smith1981) reported 12 minutes ago

  Worst on ground today goes to @FOXFOOTY. Very piss poor effort especially given the recent price increase by @Foxtel #afldonspies

• 
  Greg1956 (@Greg19562) reported 12 minutes ago

  @KatyKray73 I pay for foxtel but their news is on there. I want it ****** off and a discount thanks. In other words **** off you dog!

• 
  JAMpresident (@JAMpresident) reported 13 minutes ago

  @HostShinyoku @LesniakAndrew42 @kazakura_22 Game of Thrones is a great example. When it was on air, Australia was a massive pirate of the show. People were downloading torrents. Why? Because the only way to watch was with a ******* Foxtel subscription (cable TV contract). Everyone said **** that.

• 
  Bryan S (@BryanS81) reported 14 minutes ago

  @Foxtel fix ur sound on the footy!!!

• 
  Tom Baker (@Duckimusprime) reported 16 minutes ago

  @simmos83 @jarrodwalsh Criticising ****** behaviour from Foxtel? And you want to try and pull out club v club ****? The fans of the Hard-done-bys are a ******* weird lot.

• 
  JarrodG (@JarrodG047) reported 20 minutes ago

  @Foxtel call customer support and box not showing channels and loading, told it will take 2 business days for someone to contact, simply not good enough

• 
  ***** (@guidohatzis) reported 22 minutes ago

  @RayJCapo79 @kayosports Reach that short arm into your deep pockets and come to the Foxtel side Pisano. Never seen a green circle in my life.

• 
  FixTechStuff 🛠️ (@FixTechStuff1) reported 23 minutes ago

  @purplepingers The hole for the Foxtel cable was likely drilled through the channel in the roof iron so water drips down when it rains. Happened with my satellite internet, 30 mins after installers left there was a downpour and a literal torrent of water poured out the wall plate into the modem

• 
  Cats_Can_Trade (@CatsTrade) reported 25 minutes ago

  @Michael94858047 I ditched Foxtel at least 10 years ago. Never again!

• 
  Joshua (@shiggy74) reported 25 minutes ago

  Why the hell are Foxtel waisting Jess Webster on a VFL game? She is better than the majority of commentators on any network.

• 
  James Bing (@BingIsBackBaby) reported 28 minutes ago

  @MrTobyCook @Foxtel @FOXTEL_Help The only traction was to say I wish to cancel...they transferred me to their Australian loyalty and retention team who replaced their set top box and gave them a $480 credit over 12 months... I recommend others doing it. They have no technicians or on short support now sadly.

• 
  Eilegend (@lipsarinna) reported 29 minutes ago

  @utahsocialite @Foxtel It was terrible I think we should do a petition for Binge to pick it back up

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 31 minutes ago

  one of the main reasons i persist with foxtel is to watch #redv games. saints are really tempting me in to giving it up. if it wasnt for cricket and a few shows i really like it would be gone cmon, @NRL_Dragons , get your **** together

• 
  Lexi (@InternetPiglet) reported 33 minutes ago

  @tresantes Sidenote i think i might be the reason foxtel now makes you sign up for every channel to get the documentary ones at all now, because i was watching that **** for like 10 hours a day for years and only paying $10/mth, it had to have been a loss for them

• 
  Mei-Ling Day (@Meilingday) reported 34 minutes ago

  @JFalleiro Jeepers. I try to cancel my foxtel and I have the retention department sending me emails, and them giving me deals I don’t want over the phone! I can’t escape them! I feel sad hearing all this. I genuinely do.

• 
  Franky Kugisaki (@FrankyKugisaki) reported 34 minutes ago

  @krzyasf4u @Vin_cent00 Nah just never watched this. I was a Ben 10 kid back in the day plus only my Grandma had Foxtel so I had no access to this show

• 
  kayla fan of ³³ (@ActingLikeThtKk) reported 35 minutes ago

  @gaIaxygang Foxtel go is my ***** she rarely lets me down when i can’t access my set top box 😌

• 
  King Pauly (@SirSonicPauly) reported 40 minutes ago

  I don't understand how company's like telsta, foxtel etc Keep increasing prices but you get no extra value or better service or anything. Bills keep going up and the government just wants to tax us more and does nothing about it.

• 
  TommaHawk79 Games (@TH79Games) reported 40 minutes ago

  @FIAWEC @beINSPORTSASIA thatd be right Foxtel ditched its BEIN sports channel partnership a few years back now i gotta shell out for them on top of everything life sucks being a poor schmuck on DSP😕

• 
  2 Passionate Blue Baggers (@2_Blue_Baggers) reported 42 minutes ago

  @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

• 
  John Rheinberger (@RheinbergerJohn) reported 42 minutes ago

  @gavin_laing Streaming rights- both live and highlights -are more important than ever. Nine would like to retain (or gain) some exclusivity for live telecasts as Foxtel regularly beats it for viewers when games are simultaneously broadcast. Its product is that bad (put it down to commentary)

• 
  𝖓𝖆𝖙𝖆𝖑𝖎𝖊 𝖏𝖆𝖊 (@njaex) reported 45 minutes ago

  @buttholefactory wake up, watch cheez TV, simpsons, neighbours at night whilst eating dinner, VHS movies, gaming consoles, my gameboy. we had foxtel too so i was sat my *** ******** down on my couch after school with 2 minute noodles watching kim impossible 😭

• 
  jaimee ⁸ ¹ ⭑ (@E8M1AJ) reported 45 minutes ago

  i did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!

• 
  harleyw (@harleywattsconn) reported 49 minutes ago

  @ThoughtVacancy @wayne_kag @AlboMP It is a problem and it bloody well exists!!! Ever tried cancelling Optus Sport, BigPond Broadband or Foxtel? Try listening to Optus's "give me the simple life" hold music for 2 hours.

• 
  Toby Cook (@MrTobyCook) reported 52 minutes ago

  @BingIsBackBaby @Foxtel The @FOXTEL_Help team are absolute jerks these days. The chat service is even worse than the phone service. They just lie and refuse to help.

• 
  Daran Murphy (@winrgrin06) reported 54 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  Adrian Sal (@adriansal80) reported 56 minutes ago

  @SC___Scout Have never and will never get kayo. I've had Foxtel since day one. Never one issue.

• 
  Aron Roach (@AronRoach7) reported 1 hour ago

  @taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.