FOXTEL Outage Report
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (49%)
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Internet (25%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Launceston, Sydney, Canberra, Perth, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Launceston |
Internet | |
| Melbourne |
TV | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Canberra |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Catto 🏈
(@CallMeCatto) reported
@SuperNetball Terrible deal. Foxtel exclusivity killed Super Rugby. Hopefully this isn't the same
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Janet
(@Portside49) reported
@peekaboo_jen It's always been that way with OL, too. Foxtel leave it to the last to confirm. And Telstra Box Office never advertise, it just lands a day later. I'm banking on Telstra or Prime 🤞🤞. I've given Foxtel away, ridiculous $ to watch 1 show! Sadly US mkt, is Starz only 🤑 concern!
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Josephus
(@Josephusssss) reported
@NetballAust Foxtel? Never heard of it.
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Stone Ocean When
(@TheSaltminer) reported
@noreasonspec I'd say it's time for a new free-to-stream list, but **** knows Paul Fletcher isn't going to do that when he can just give Foxtel a free kick
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magpieliffy
(@MagpieLiffy) reported
@N_Watson_ @Foxtel Like the text I got from Comm bank today with a link to click because of issues with my account. Needless to say I don’t have a Comm bank account
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EurydiceBarzane
(@EurydiceBarzane) reported
@Foxtel Just learned you're retiring IQ2 due to lack of uptake (you don't offer it anymore) so we were offered an IQ4 upgrade for free. But wait, we have CABLE so we'll have to have IQ3 for $100 +$35 service fee. We refuse to pay for the lesser upgrade. Sorry, no IQ3 in stock...
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Brittany Carter
(@_BrittanyCarter) reported
@RahsAlGhul18 @NetballAust @SuperNetball Plus, Foxtel is talking about doing netball specific chat shows, much like its show The Blast for the WBBL. We never had anything like that on Nine. Sure Telstra had some online, but we’re talking about netball analysis style shows becoming a regular thing on TV. I like that.
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Jonathan Schilling
(@Jon_Schilling) reported
@Foxtel your phone support is anything but customer service. I may as well have spoken to a bot 🤖. Absolutely horrible.
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JulieGolley
(@PerfIndulg) reported
@NetballAust That’s a shame oh well looks like I won’t be watching the netball in 2022. I don’t have foxtel and won’t get it either. Won’t support that company at all
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ellyce!
(@ellycep) reported
54 minutes on the phone to foxtel with an extremely helpful and lovely customer service assistant. Unfortunately he couldn’t get a hold of his help service that he needed and now I have to call back on the 21st of February to finalize what we just spoke about and move addresses.
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ShezB 🏳🌈🐱🐱🐟🐡🐟🌏
(@GahaganSerena) reported
@MrKRudd When they do produce sports coverage it's 2nd rate anyway as per this soccer season. Netball Australia has signed a 5 year deal with Foxtel which is a sure way to totally kill off the sport - so many fans have expressed their dismay and will never subscribe to the evil empire.
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Mat Nit
(@matnit08) reported
@FOXTEL_Help Hi there. I have 2 x IQ2 boxes and seem to be getting no "Anytime (catchup)" any more and the 'Store (Rental)' is half empty.. I have had no issues until yesterday, is IQ2 no longer supported?
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GG
(@GordonGhekoAus) reported
Anyone else noticed that when looking through seasons on #Foxtel some episodes don’t have titles and the order is all over the place? Really poor. #escapetothechateau #foxtelhelp
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Stephen Green
(@PuntPal) reported
@sportznut67 @dr_nrl I never listen to ch 9 unless I have to (GF / Origin) and I’m always amazed at how bad he is...cannot believe those that love NRL but don’t have Foxtel/Kayo have not started a petition for him to retire.
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Jordan Renouf
(@JordanRenouf) reported
@DeanRosario @wests_glory I agree about repeating strategy, but it would be a very different offering, and it would be nothing like what Foxtel have had to offer. FA doing a budget half arsed inexperienced job at content will never do the game favours and that is 100% what would happen.
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Heather Nicholls
(@nichoh1) reported
@Foxtel robbing bastards.... just take everyone money and not provide any customer service #justwanttowatchtvagain #employpeoplethatgiveashit
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🌱LadyBatGirlKimberley 🐝
(@earthma23) reported
@mouseroaring @NetballAust It's a bummer for the kids who enjoy the game, we will never have foxtel again.
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Monkey
(@monkey_magician) reported
@OptusSport hey, remember when you could wstch thr EPL with no dramas on foxtel? ******** is this buffering and no screen bs!?!?
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CJ Dee
(@Kinestra) reported
@foxtel Your IVR system is one of the worst I have ever, ever encountered.
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Bitten By Design
(@bittenbydesign) reported
@BobPearce52 @mvmsdazza @ScottMorrisonMP Or the NBN ‘fix’ they announced (basically the original Labor plan) just two weeks before Murdoch launched his streaming service Binge... funny considering the NBN was stuffed the first time for their FOXTEL friends who were losing customers to Netflix.
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Bert Handsome
(@_BertHandsome) reported
The problem isn’t so much Foxtel (or even Stan or Kayo) because they don’t have the money or penetration to double-down the sheer insanity of the current broadcast rights deals for NRL, AFL and Cricket on their own - they’re likely to need an FTA partner on pure financials.
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Marion McGrath 🇦🇺
(@MazMcG03) reported
@Sandieed08 Thanks for that. That is the only channel I have never watched on Foxtel but I certainly will be tuning in now. They still have the last ep of S7 left to show & then I guess S8 will begin. Yayyy....
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Sport Lifestyle Culture
(@Media_SLC) reported
Foxtel has issued the following statement in response to Nine’s comments, denying that the pay-TV broadcaster had used government money to support the deal: “Netball is the premier elite women’s sport in Australia and has a well-established presence on television.” Cont.
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NQ Cole & Nana #UsUnited
(@TheNerdQueens) reported
@Foxtel please release #ZackSnydersJusticeLeague on your service in Australia!
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Robyn Essex
(@RobynEssex1) reported
@devalara44 Sorry. Firstly they will never get it. Secondly big woohoo - how much did they give Hillsong, Foxtel etc. This will help people pay for Accom or buy some clothes or basic necessities however it is insulting considering how much they pay for their rorts.
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Jeff Miles
(@Jeffmister) reported
@BradWalterSport Wouldn’t the way the anti-siphoning scheme prevent Foxtel gaining FTA rights (unless no FTA network are interested in AFL/NRL rights)?
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Weens
(@Weens_au) reported
@MFWitches Time has shown that the worst NBN technology is HFC, which was only kept alive to save Foxtel in the cities. It has frequent drop outs and no upgrade path without expensive replacement with fibre.
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JohnnyMac
(@BrumbyinTahland) reported
@FanParanoid @NetballAust The government rule of must go to free to air first has been dumped? It sounds like Nine are disappointed to lose it. After all their support of netball for the last 5yrs. Also lose a lot of viewers with the new deal. Lots won’t sign up to Foxtel/Kayo. I won’t.
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dazzle8
(@dazzlemate) reported
@mvmsdazza @ScottMorrisonMP Come on - be fair. He also gave a big pile of taxpayer’s hard-earned to Rupert’s Foxtel. The poor bugger was down to his last crillion dollars and had the arse out of his Armani duds. Plus it cost him heaps to fly to the UK to jump the queue and get his COVID shot...
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Mat Nit
(@matnit08) reported
@FOXTEL_Help Hi again, I'm disappointed I had no warning that this was going to happen and seem to be still paying for all the features! Being a customer for over 15 years, I'm not happy at all. Will be bill now be reduced? or??