FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (56%)
- Internet (24%)
- Total Blackout (10%)
- Wi-fi (7%)
- E-mail (4%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Central Coast, Brisbane, Arumpo, Sydney, Melbourne, Strathfield, Wollongong, and Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Central Coast
|
Wi-fi | 8 days ago |
|
Brisbane
|
TV | 8 days ago |
|
Brisbane
|
TV | 9 days ago |
|
Brisbane
|
TV | 11 days ago |
|
Arumpo
|
TV | 11 days ago |
|
Sydney
|
Internet | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Mei-Ling Day (@Meilingday) reported@JFalleiro Jeepers. I try to cancel my foxtel and I have the retention department sending me emails, and them giving me deals I don’t want over the phone! I can’t escape them! I feel sad hearing all this. I genuinely do.
-
Joshua (@shiggy74) reportedWhy the hell are Foxtel waisting Jess Webster on a VFL game? She is better than the majority of commentators on any network.
-
Franky Kugisaki (@FrankyKugisaki) reported@krzyasf4u @Vin_cent00 Nah just never watched this. I was a Ben 10 kid back in the day plus only my Grandma had Foxtel so I had no access to this show
-
Jan (@bimmyjartel) reported@H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.
-
Flinders Ranger (@FlindersRanger) reportedthank goodness for @Foxtel and online services, because watching a local commercial TV “news” service (@9NewsAdel) that carries a football story as lead in the middle of a fuel crisis, is just not an option any more
-
Gary Stainton (@staintong) reported@matt__nicholls Perhaps DAZN's strategy is just to run out the existing contracts while DAZN pockets the subscription and advertising revenue, then eventually shut Kayo/ Foxtel down.
-
tsell (@TsellSellersfam) reported@BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.
-
Tom Baker (@Duckimusprime) reported@simmos83 @jarrodwalsh Criticising ****** behaviour from Foxtel? And you want to try and pull out club v club ****? The fans of the Hard-done-bys are a ******* weird lot.
-
RJHtweets (@RJHampson01) reportedToday’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.
-
Paulo Yarb (@PauloYarb) reported@rohan_connolly @colonelhogans Don’t worry too much. Enduring the cats swans on Foxtel was painful. If it wasn’t Dwayne the pain talking ****, it was camera work which failed miserably. Absolute rubbish. Switch over to the pies game and you’ve gotta listen to back door Lyon and Howie. And the umpiring…pfft
-
Mike Oxbig (@Manbearpigzebra) reportedNever thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2
-
Mustard (@Curiosooo123) reported@cmkusher @NRL @kayosports Foxtel has some good deals now, I am going to flick it and go with them, the recent updated app brought in a whole new realm of issues for me. Enough is enough.
-
Joe Blow (@JoeBlowthoughts) reported@a_eugol @DanGinnane is a moron. Why do you even listen to him? Doesn't even know the rules. Sucks up to everyone at Foxtel! Goodbyyyyeeeee
-
Karen (@Kazza2014) reported@7AFL I hope so or I’ll be going down the pub to watch Foxtel.
-
side quest king (@babydoll25pc) reported@hudsonwphotos Nooo, not Foxtel - wtf! brb checking out how much im going to have to pay
-
Angry E𝕏ile 🇺🇦 (@AngryExile) reported@Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.
-
lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reportedWhy the bloody hell has foxtel still got the stupid seinfeld channel ? Why not a friends channel ? Or a married with children channel ? A frasier/cheers channel ? So many better options than that absolutely stupid show having its own channel
-
jaimee ⁸ ¹ ⭑ (@E8M1AJ) reportedi did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!
-
Healdyyy (@healdyyy) reported@davisjarrafooty Kayo is dog ****! Foxtel by the length of the Flemington straight
-
Catta (@Catta_SCT) reported@AFL @SuperCoachAFL @Foxtel Ffs Foxtel, we customers pay big $$$$ for your service - your efforts for the massive Anzac Day match between the Pies & Bombers was absolutely PUTRID Lift your fk’n game you 🥔‘s
-
jkb (@Perthkiwi3) reportedWtf, what's going on you overpriced pricks @Foxtel #NRLRaidersPanthers
-
yoelmonaro (@yoelmonaro) reportedFoxtel down channel 9 here we go
-
Richard (@RichardBlackgum) reported@hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.
-
SydneyCityTV (@SydneyCityTV) reported@gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.
-
TJ (@fantasyallsport) reported@Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move
-
Aron Roach (@AronRoach7) reported@taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.
-
🤠 Racin' Joe 🏎️ ⚫🔴⚫ (@Twittter_Suks) reportedJust one replay so far on Foxtel. Good. Too bad there have been 100's of replays of Elijah Hollands. Not all injuries are visible.
-
squash (@o7squash) reportedhow ******** is foxtel still in business
-
Tim Smith (@tim_smith1981) reportedWorst on ground today goes to @FOXFOOTY. Very piss poor effort especially given the recent price increase by @Foxtel #afldonspies
-
Adrian Sal (@adriansal80) reported@SC___Scout Have never and will never get kayo. I've had Foxtel since day one. Never one issue.