FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (44%)
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Internet (29%)
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Total Blackout (16%)
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Wi-fi (6%)
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Phone (3%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Canberra, Melbourne, Perth, Sydney, Gold Coast, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
TV | |
| Canberra |
TV | |
| Melbourne |
Internet | |
| Perth |
Internet | |
| Sydney |
TV | |
| Melbourne |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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brett mowbray
(@yipyar) reported
@FOXTEL_Help Have just spent 20 minutes on the phone with customer service, have to wait and see if they have sorted it out
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Martian.Hacker
(@HackerMartian) reported
@MrKRudd @acccgovau @FinancialReview Murdoch does not have a "Monopoly" - his newspapers outsell other newspapers. Foxtel does not have a "Monopoly" over PayTV. SkyNews does not have a "Monopoly" over News and Commentary. The more you crap on, the less anybody is interested.
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Nathan Watson 🇦🇺
(@N_Watson_) reported
@Foxtel A phone call from you for a 5th day straight is getting very quickly bloody annoying, as is getting asked for my address and not getting an answer to 'why are you ringing me'. You have my name, number and address from having your service for 20 years anyway. Not happy.👎
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xtinabomb
(@xtinabomb) reported
@sophieelsworth @SkyNewsAust No thanks! Cancel foxtel many years ago for crap like this!
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{ Rockett } #AssociateProducerReleaseTheSnyderCut
(@Rockett2424) reported
@HBOMaxHelp I honestly appreciate the reply. Im in Australia. Theres a resounding LACK of Advertising & availability here, however it MAY be available on foxtel... Im throwing my support in to other countries where there isnt even a mention yet. Comeon, we want you to make $$$$ HELP US!
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Maurice B
(@BMOUSA1) reported
@ALeague @Foxtel @kayosports Terrible for members who can't attend because they have work.
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Alicia Sutherland
(@ajs__xo) reported
@Foxtel I’m having issues with Foxtel go on PS4 pausing and buffering every few seconds, where other streaming apps like Netflix, Stan and Disney+ are having no issues (so I know it’s not my internet). Have reinstalled app...still same problem. Help me plz!!!!
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Vincent Bigbootsa
(@VBigbootsa) reported
@RealMarkLatham Goes against their legal charter to be fair and balanced. I pay taxes and demand One Nation is given coverage on the woket@rd ABC or turn it into a subscription service. Those who want it can pay a monthly fee like Netflix or Skynews/Foxtel
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Thomas
(@omegaspur) reported
@ESPNAusNZ terrible audio sync on your @Foxtel coverage of #SuperBowlLV. Absolutely ruining the pre-game.
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Nancy Georges
(@NancyGeorges) reported
@FOXTEL_Help we have been loooong time customers so to not access ON DEMAND content is a slap in the face. You say "The IQ2 box does not support the full on demand content library you can get on newer boxes.:" BUT it DOES if we want to pay to download. @ACCAN_AU? #customerservice
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Vickisw
(@vickswhy) reported
@KristineGolding @sandrajmuirhead This is the response I got from Foxtel.. “it all comes down to our licensing agreement. We don't hold the rights to broadcast it at this stage. I'm not sure of which platform has picked it up, though”
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Alan Tracey
(@alftracey) reported
@Telstra Foxtel on demand service has stopped and need a new set top box . Requested last Dec nothing has happened. Have been trying continuously to sort this out through the Telstra app help chat system for 3 days. Promises to help and no actual assistance. What can I do?
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Aimee Pridmore
(@LittlePridders) reported
@Foxtel awful service today - took day off work for engineer to come. No contact and they aren’t coming. Earliest appointment next week now. Think we might be cancelling, so disappointed.
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Ashley Stills
(@ashleystills) reported
House sat over the weekend and had access to Foxtel. Spent more time channel surfing than actually watching anything. 156,763 channels and no content. I ended up watching the Warcraft movie. Wtf.
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Stuart
(@nostuforyou) reported
@StanSportAU That's a deal breaker. Foxtel created Kayo, enabling people to break away from these ridiculous outdated cash grabs. $20 per month to watch my team play 4 games is absurd. I'm paying $5 for a far greater service on Kayo. Your executives are completely out of touch with the market
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Aimee Pridmore
(@LittlePridders) reported
@FOXTEL_Help I have sent you a DM. I’d really appreciate a response from Foxtel ASAP so we can decide whether or not to cancel our service. Thanks
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Kathleen Swinbourne
(@KathSwinbourne) reported
Hi @Foxtel I got an email from you on 1 Feb confirming my tv subscription would cease as of 8 Feb. I have no desire to spend half hour or more waiting on the phone to sort this out. Could you fix it please? Thanks
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NBA Straya
(@NbaStraya) reported
wtf is going on with @ESPNAusNZ on @Foxtel cutting in & out of ads DURING fkn LIVE #NBA GAME PLAY!?
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NICK
(@nickcartoonhell) reported
@AlanBaxter Big call, from an Australian. Not because of our whole "convict nation" thing... Just because TV networks give absolutely no ***** about us and Foxtel sucks.
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Craig McCann
(@mcgoo2uok) reported
@BMcSport Probably the worst game to watch all year eh. Really enjoy the nfl and loved redzone when it was on foxtel.
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Devesh Chawda
(@ChawdaDevesh) reported
@Foxtel I'm having my exam for engineering 5th semester and I'm a subscriber of your network but every morning it shows no internet connection and your support team is not helping me... Please help me....
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Pickled Pickle 🍍🍕
(@Imno_superman_) reported
Phoned Foxtel to cancel my subscription 30-40 minute wait 🙄 Get ****** Which I reckon is complete BS anyway I’m canceling you scum bags & you will answer my ******* call 🖕
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Dave
(@Dave_Matteo) reported
@fitba11 Telstra randomly shut off my mum's Foxtel even though it was under contract and basically just wouldn't admit they messed up. Took a month to be fixed and was a 3 click fix
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fuz
(@fuzi_logic) reported
@kayosports_help Not sure what Chromecast. But constantly buffers. Always. Never have an issue with foxtel go, or streaming apps. Only Kayo
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brett mowbray
(@yipyar) reported
from
Gold Coast, State of Queensland
@Foxtel 20 years of giving you money and still can’t get decent service. Get your **** together #pissed
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Stephen Carlyon
(@StephenCarlyon) reported
@AardigOranje Foxtel Telecast Director: Camera One is down, go to camera Tw- lol JM
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Lesley
(@lesleyanne12) reported
@rohan_connolly @DameEmpress Nup didn’t last 36 seconds - can’t believe people actually pay for a foxtel subscription to watch this crap #RWNJ’s
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charlie🦁🍻
(@jaxharls) reported
@Foxtel it is impossible to speak to an actual person and get some assistance with an issue I am having. Your phone service is appalling.
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🌊Jai Ritter🌊🤘🤙🖕
(@JaiRitter3) reported
@DaveMilbo When I had foxtel, everytime I opened the app it would always open to sky news first thing. I could never turn it off fast enough. I was like the flash, if the flash was on speed.
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Noblesse Oblige
(@tenbobargument) reported
@Foxtel @foxsports. Can't believe it. I rush home from work to watch recordings of Six-nations on @beinsports. And brilliant matches each have recordings cut-off 10 minutes before end. Doesn't anyone there care or know how to remotely control IQ recorders? Customer care - zero!