FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (56%)
• Internet (26%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Central Coast, Brisbane, Arumpo, Melbourne, Strathfield, and Wollongong.

City	Problem Type	Report Time
Sydney	Internet	3 days ago
Central Coast	Wi-fi	14 days ago
Brisbane	TV	15 days ago
Brisbane	TV	16 days ago
Brisbane	TV	17 days ago
Arumpo	TV	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heidi van Delft (@heidipie2010) reported 1 minute ago

  @PieNorthern @Foxtel The netball was on earlier… it was agonising watching it stop starting all game. I can’t even get social media on my phone because of the Wifi signal, it’s been getting worse every day at my house.

• 
  Daniel james Vogel (@djv0073) reported 3 minutes ago

  Don't pay for any applications or subscriptions. Cancel netflix foxtel etc all streaming platforms we own the phone companies. Delete bank account & open a new one. Information will be readily available at the touch of a finger. You can i read any encyclopaedia or text book Free.

• 
  Jake McCormack (@jakeemccormack) reported 5 minutes ago

  @kayosports @Foxtel tv director has to lose his job after this performance. This might be the worst major sporting event coverage I’ve ever seen #AFLDonsPies

• 
  Michael (@Migel7911) reported 5 minutes ago

  @Tuxy81 Cheaper to buy Foxtel go between 2 people and share the login. It is still a rubbish app but can save you a few $$

• 
  💧Vratislav Krsek (@vkrsek) reported 10 minutes ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  Sandy Lanceley (@sandylanceley) reported 10 minutes ago

  @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

• 
  Wayne Pasterfield (@wpasterfield) reported 17 minutes ago

  Can either @Foxtel or @SkyRacingAU fix the program banner and program guide for channel 528 so it reflects what is on and when please. Hard watching replays when you don’t know when they’re on.

• 
  Chris. ⚓️ (@mr_chitafa) reported 18 minutes ago

  @thedannorris @hawthornzone @kayosports Can always pay twice as much and buy a Foxtel subscription. But just a warning. You’ll get the same service.

• 
  Dale in Perth 🔴⚪⚫ (@DaleTho45919445) reported 21 minutes ago

  @kayosports / @Foxtel why can’t we hear the crowd with your commentary? It sounds like you’re not even there!! Absolutely terrible!! It’s ANZAC Day and we’re stuck with inferior products

• 
  Bruce Goosnargh. 🌳 (@camelboy33) reported 22 minutes ago

  @Tuxy81 I pay $29 a month for Foxtel Basic and Sports on the app. No streaming issues. Ever.

• 
  Judy Bourke (@judithbourke) reported 24 minutes ago

  @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

• 
  Jalin Cedar (@JalinCedar) reported 28 minutes ago

  @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

• 
  Nigeyboy (@Nigeyboyl7do) reported 30 minutes ago

  @codenrl **** Phil gould he is a ****** . Cannot stand that we have too watch channel 9 coverage of the game , it’s so much better on Foxtel.

• 
  Dustin Spriggs (@DustinSpriggs4) reported 31 minutes ago

  @puntingbattler @WSWanderingEels It’s near useless data imo. It doesn’t include Foxtel. It may be the same for Ch9 and the NRL but the Ch7 AFL commentary is garbage. No one that has the choice would be choosing that and the ads after goals

• 
  Piewarmer (@poundtown777) reported 35 minutes ago

  @Foxtel @FOXTEL_Help How are we meant to watch anything when we keep getting playback errors popping up the last 2 days? Surely you come up with a resolution

• 
  Andrew (@Andrew664621) reported 38 minutes ago

  @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

• 
  Judy Bourke (@judithbourke) reported 38 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  Alex Sar #DonTheSash (@alexmatthewsar) reported 39 minutes ago

  @NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.

• 
  Brett Cox (@b_dog_78) reported 47 minutes ago

  @NicNegrepontis Foxtel is borderline unwatchable. Signal dropping in and out. There is no rain and not a breath of wind outside, so the “poor weather” excuse is not valid. Just a poor service all round.

• 
  AlexanderV (@PedlarFan) reported 49 minutes ago

  @fa37376 Do you understand how much money Qatar and the UAE have? Saudi Arabia have a minority stake in DAZN who bought Foxtel which plays Sydney games on it. They can’t take it back, but they could have easily renewed the sponsorship, instead they turned down the money.

• 
  Tim Smith (@tim_smith1981) reported 50 minutes ago

  Worst on ground today goes to @FOXFOOTY. Very piss poor effort especially given the recent price increase by @Foxtel #afldonspies

• 
  Hellen Troy (@HellenTroy6) reported 51 minutes ago

  @Foxtel Paying $30 a month for an inadequate Kayo app! By far the worst app streaming. Do you think you might fix your painful app so that we can actually use the forward and replay buttons without being pushed to ads or having to start from the beginning???

• 
  Jan (@bimmyjartel) reported 52 minutes ago

  @H_the_Strange @FOXTEL_Help And if you ring up you get someone from overseas who has no idea, offers you nothing and you get nowhere. If only there was another pay service to give them competition.

• 
  John Rheinberger (@RheinbergerJohn) reported 54 minutes ago

  @gavin_laing Streaming rights- both live and highlights -are more important than ever. Nine would like to retain (or gain) some exclusivity for live telecasts as Foxtel regularly beats it for viewers when games are simultaneously broadcast. Its product is that bad (put it down to commentary)

• 
  Tom Baker (@Duckimusprime) reported 54 minutes ago

  @Sam957063743921 @jamesxclean @jarrodwalsh That would've meant a lot, not Foxtel deciding to broadcast his emotional reaction. If you want to see how bad a call that is watch the Crows post of the moment, where they cut Jordan out.

• 
  Richard (@RichardBlackgum) reported 55 minutes ago

  @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

• 
  Mr_Ives (@Mr_Ives_) reported 56 minutes ago

  @BigOtrivia 100% footy is utter garbage viewing. Foxtel record it & fast-forward most of it. Gould offers absolutely zero. Ch7s new show is much better viewing. Don't get me started on the Hello Sport segment.

• 
  TommaHawk79 Games (@TH79Games) reported 56 minutes ago

  @FIAWEC @beINSPORTSASIA thatd be right Foxtel ditched its BEIN sports channel partnership a few years back now i gotta shell out for them on top of everything life sucks being a poor schmuck on DSP😕

• 
  Dr G (@DrG2020V) reported 57 minutes ago

  @codenrl **** I feel sorry for people who don't have Foxtel and have to put up with retarded old **** head every week!

• 
  Diane Richardson (@DiRichardson_) reported 60 minutes ago

  @RWBFooty Yes Channel 7 is ****, not everyone can afford Foxtel. 🤬