FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (47%)
• Internet (30%)
• Total Blackout (11%)
• Wi-fi (7%)
• E-mail (3%)
• Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

City	Problem Type	Report Time
Melbourne	TV	2 hours ago
Arumpo	Internet	2 days ago
Sydney	TV	6 days ago
Perth	Internet	10 days ago
Sydney	TV	11 days ago
Melbourne	Internet	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daryn Chisholm (@darynchisholm) reported 2 minutes ago

  @FOXTEL_Help foxtel support is crap but you can still see crap, foxtel support does not exist. It is 9am qld time and no support. Calls hang up and no agents online in the super fast agent support

• 
  Lexi (@InternetPiglet) reported 3 minutes ago

  @tresantes Sidenote i think i might be the reason foxtel now makes you sign up for every channel to get the documentary ones at all now, because i was watching that **** for like 10 hours a day for years and only paying $10/mth, it had to have been a loss for them

• 
  sssopᴉɐɹq (@Braidoss53) reported 4 minutes ago

  @Croccers @nikkivioletgwen @F1Media No, my problem is how expensive it is to access the one single sport I actually care about watching live, when there are better streaming options in other countries, my problem is Kayo/Foxtel having the exclusive rights then continually ripping us off with overpriced streaming

• 
  Eilegend (@lipsarinna) reported 4 minutes ago

  @utahsocialite @Foxtel Exactly its even worse MatchBox the production company has been dissolved by NBC 😔 even after Lydia confirmed to me RHUGT down under was going to film

• 
  Tim Guille (@timbguille) reported 8 minutes ago

  LOL Ring the @Foxtel help line to cancel my subscription and told that the line is currently experiencing a high volume of calls Everyone on the way out of Foxtel these days?

• 
  jason quealey (@jq1970) reported 8 minutes ago

  @nrlphysio @kayosports This is why I kept the @Foxtel box and avoid the poor service you get with streaming

• 
  Mister Quimper 🇾🇪🇮🇷🇳🇬🇻🇪🇸🇴🇸🇾🇮🇶 (@SongOfSickness) reported 10 minutes ago

  @tresantes Not to mention it wasn't even 1080p and had some kind of anti-piracy black strip running up one side. It led to a great article in one of the papers: "Australia doesn't have a piracy problem. Australia has a Foxtel problem".

• 
  Throwaway Account (@ThrowawayA55057) reported 11 minutes ago

  @CurttiMagurtti Was never a Disney channel person we watched Cartoon network and Boomerang when we had Foxtel.

• 
  MaxibonHR_YT (@Maxibonhr_YT) reported 12 minutes ago

  @tresantes I had Foxtel growing up (it was pretty crap ngl), and even we didn’t get it because the channel package with HBO was insanely expensive

• 
  sssopᴉɐɹq (@Braidoss53) reported 15 minutes ago

  @Croccers @nikkivioletgwen @F1Media No, my problem is how expensive it is to access the one single sport I actually care about watching live, when there are better streaming options in other countries, my problem is Kayo/Foxtel having the exclusive rights then continually ripping us off with overpriced streaming

• 
  Lebowski (@spagettihous) reported 17 minutes ago

  @Michael94858047 Time to cancel @Foxtel

• 
  Onsnare (@Onsnare) reported 20 minutes ago

  @Michael94858047 I didn't even know you could still get Foxtel. Just get unlimited internet and watch YouTube. It's free in about the same quality of content you'd get from pay tv or a streaming service

• 
  James Bing (@BingIsBackBaby) reported 21 minutes ago

  Helped my 94 year old neighbour and I don't think i could have had a more rude and displeasing experience with the pieces of crap working in the @Foxtel off shore call centre. How dare they speak to anyone let alone our most vulnerable in the fashion they do. #Foxtel

• 
  Paul Christie (@007paulchristie) reported 22 minutes ago

  @Foxtel your so called free HBO MAX app is the worst, adverts through every program, glitching constantly.abd we have the pleasure of paying extra to get the decent version. What a con job on all Foxtel customers who had these shows previously as part of their subscription.

• 
  Mr Boxing (@boxing1616) reported 26 minutes ago

  @EverythingBoxi2 @BOXINGnBBQ Advised by Spencer brown and mick Francis. Sold down the river for a few quid. Poor Jai. Just needed to take the usyk route. Get on foxtel. Fight, CBS, Havk and maybe Yarde. He’s a star. He’s taken the short route and sold out

• 
  Fellidd Paddmaye (@AlanBailey2) reported 27 minutes ago

  @Foxtel can someone explain to me why I can stream ANY movie on ANY streaming service no issues. I can play MMO's at 60fps, no issues. But, I cannot watch a simple game of NRL without you guys killing my viewing pleasure with 2 minutes of game time, and 5 minutes of buffering?

• 
  Phillip Smith (@csnphl) reported 31 minutes ago

  @FOXNRL turn up the commentry in Wests v Parra We cant hear them over crowd noise Foxtel treating customers like **** again

• 
  Lloyd Duff (@Mike09127415) reported 31 minutes ago

  @LolCowBasement @LolCowBasement You could say Techy I used a piece of myself to make you the ultimate cable box. Yes it picks up FOXTEL. It aims for anything but anything FOX or CBS NETWORK related is a given. You worked for CBS over the Castle hill slide so you left a vocal fingerprint

• 
  Benny™ (@bennyspursau) reported 34 minutes ago

  @AUSFUTNews Agree. It does start at broadcasting and awareness. I have to make such an effort to find out when victory is playing. And on Paramount plus which is dog ****. Get it back on Foxtel / Kayo with rest of sports of even Stan.

• 
  Joan of Faaarrk (@JFaaarrk) reported 36 minutes ago

  @Foxtel ive noticed that alot of movies on the movie channel are old and the HBO app on foxtel always crashes, glitches and sometimes just doesnt work

• 
  Tony (@Tonyovo_) reported 37 minutes ago

  Give Carlton another prime time game and I’ll cancel my foxtel subscription #AFLSwansBlues

• 
  great k (@greatk485022) reported 40 minutes ago

  Wtf is up with the audio on foxtel NRL , sounds like fkn transformers

• 
  John (@jt_melb) reported 44 minutes ago

  How the actual does Foxtel/Binge take The Daily Show away from Paramount+? **** this ****, no wonder torrents are making a major comeback

• 
  MRK (@StickStick07) reported 45 minutes ago

  @mitchellnash92 Will cancel my foxtel subscription because I will have no joy in watching the midweek shows this year.

• 
  Dean 🇭🇲🇺🇸 (@itaintfacebook) reported 50 minutes ago

  @DriversSeatShow Great news. We can't go back to fta coverage. That was ****. However, @F1 need to ask Foxtel why the commentary on their 4K coverage doesn't match what we're seeing. They're taking F1 4K coverag directly and mixing it with Sky Sports commentary instead of F1 commentary.

• 
  curativequest (@ScarcityStudent) reported 51 minutes ago

  @JOSH______NZ @skysportnz Did the exact same here with Foxtel, it’s a ****** joke…. Then he got blocked and Croftey goes “I didn’t think it was all that bad to be honest!” They barely acknowledge him at all, it’s farcical.

• 
  Mandy Mands (@Mandarine2010) reported 52 minutes ago

  Too bad for any colour blind fans trying to keep track of the score on foxtel @FOXNRL #NRLDolphinsSouths

• 
  🇺🇦Hans Orph🇺🇦 (@HansOrph) reported 52 minutes ago

  @Hugh_96 @7plus @Foxtel The Foxtel thing has been dead in my house since Stan took over the Rugby, I've never missed it or looked back

• 
  elegant crumb (@elegantcrumb) reported 54 minutes ago

  Wtf looked up the matildas final start time and now I’m getting instagram ads for foxtel. the algorithm got it all wrong I’m into ******** not SPORT

• 
  ash 🦕 (@lovronolastname) reported 1 hour ago

  @tresantes omg this reminds me of how for like 2 years my dad would pay for foxtel specifically when game of thrones was airing and then cancel it until eventually he gave up and started pirating it 😭