FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (53%)
• Internet (33%)
• Wi-fi (8%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Cornwallis, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.

City	Problem Type	Report Time
Melbourne	TV	4 days ago
Sydney	TV	5 days ago
Sydney	TV	8 days ago
Sydney	Internet	9 days ago
Cornwallis	TV	10 days ago
Melbourne	Total Blackout	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scrumblebum (@scrumblebum1) reported 13 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Judy Bourke (@judithbourke) reported 13 minutes ago

  @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

• 
  AKoz9 (@Koz9A) reported 14 minutes ago

  @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

• 
  Karen (@Kazza2014) reported 15 minutes ago

  @7AFL I hope so or I’ll be going down the pub to watch Foxtel.

• 
  john ross (@jayandp) reported 18 minutes ago

  @OunkaOnX Foxtel idiot. Quote some more Pulp Fiction!

• 
  Rock Sniffer (@SniffRocks) reported 18 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  Bryan S (@BryanS81) reported 19 minutes ago

  @Foxtel fix ur sound on the footy!!!

• 
  Angry E𝕏ile 🇺🇦 (@AngryExile) reported 19 minutes ago

  @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

• 
  George Munro (@ornums53) reported 21 minutes ago

  @1116sen Because Ch7 "Allegedly" have the footy rights but have 4 less games than Foxtel. No footy on Sat's poor elderly that AFL don't get any Sat footy anymore G but what would you blokes care. Broadcaters fault. And camera work is pathetic. Game is in chaos. Poor Laura took the hit.

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 23 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  💧Vratislav Krsek (@vkrsek) reported 28 minutes ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  dixy (@DorothyDixer12) reported 31 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  Tiger Pops69 (@tigerpops69) reported 31 minutes ago

  @A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then

• 
  Greg McCann (@Crankymack52) reported 35 minutes ago

  @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

• 
  Eddie (@EddieH1976) reported 40 minutes ago

  @charliepick @kayosports Foxtel has 4K not working and same issue with no mic

• 
  odd ✮⋆˙。・゜・ (@pusherll) reported 40 minutes ago

  also this was produced by the biggest australian television network yet it was no where to be found on streaming?? how does that work foxtel 🤨

• 
  Jonathan Wilson (@jfwfreo) reported 46 minutes ago

  @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

• 
  TITO (@TitoPerez89) reported 47 minutes ago

  @BinManIan Doesn't come as a surprise to me. I will clarify that I don't believe P+ product is better than Foxtel but more ⚽ viewers are watching as the cost of P+ is astronomically cheaper than Foxtel. I NEVER paid FT a cent instead I went to games and now I watch a LOT of AL games.

• 
  Jake McCormack (@jakeemccormack) reported 48 minutes ago

  @kayosports @Foxtel tv director has to lose his job after this performance. This might be the worst major sporting event coverage I’ve ever seen #AFLDonsPies

• 
  COOPS 😎 (@sportandracing) reported 48 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  tsell (@TsellSellersfam) reported 49 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  Ben (@bennyshelts) reported 50 minutes ago

  @andrew_whelan The problem is, it still just uses the same linear channel feeds from Foxtel.

• 
  Trev (@trevapchichi) reported 50 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 51 minutes ago

  Same here! WTF! @Foxtel

• 
  kylie bowers (@KYEZZACHEIFZ) reported 58 minutes ago

  @Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them

• 
  kristen (@_kjerkovich) reported 59 minutes ago

  @Foxtel can you please fix your Kayo Minis and full replay for the Freo v Hawks game last night?? Having only the 2min Sportsbet Preview available to stream is poor form 20+ hrs later!!!

• 
  Ben (@benno_76) reported 59 minutes ago

  @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

• 
  Mike Oxbig (@Manbearpigzebra) reported 1 hour ago

  I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job. **** you #Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

• 
  Glen Appleby (@realglenappleby) reported 1 hour ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  Tim Smith (@tim_smith1981) reported 1 hour ago

  Worst on ground today goes to @FOXFOOTY. Very piss poor effort especially given the recent price increase by @Foxtel #afldonspies