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FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 47% TV (47%)
  • 29% Internet (29%)
  • 12% Total Blackout (12%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Perth, Sydney, Melbourne, Launceston, Canberra, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast, and Kiama.

CityProblem TypeReport Time
Perth Internet 3 days ago
Sydney TV 4 days ago
Melbourne Internet 4 days ago
Perth TV 6 days ago
Sydney Internet 6 days ago
Sydney Internet 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • laura_charlotte
    Laura Day (@laura_charlotte) reported from Melbourne, Victoria

    @FOXTEL_Help I’ve got the foxtel now app, but it keeps freezing for a few seconds at a times. It’s really annoying when trying to watch the rugby, or any other program. No issue when steaming from other apps. Help.

  • MickSnorky
    Michael (@MickSnorky) reported from Sydney, New South Wales

    Isn’t the idea of having @FOXTEL_Help to get HELP. So why don’t they respond.

  • suechook
    💧Susie (@suechook) reported from Adelaide, South Australia

    @Foxtel Hey Foxtel the new back screen is terrible. Those of us with poor eyesight can’t read the screen because of the black background. The old style was so much better

  • BennyDTD
    Haasta La Vista (@BennyDTD) reported from Melbourne, Victoria

    @JackNapier84 @trentslatts I don’t even use Foxtel Go, just basic apps like Words with Friends or my interval timer for being at the gym. It’s annoying as ****.

  • The_Cyantist
    KeanuAussieImpactCyantist (@The_Cyantist) reported from Sydney, New South Wales

    Fox takes a lot of the sports rights away from free to air tv here in Australia. So it's hard to support a lot of sports if you don't have paid tv. Foxtel isn't that popular and is like 60bucks a month for a decent package.

  • suechook
    💧Susie (@suechook) reported from Adelaide, South Australia

    @Foxtel Not bad Foxtel, charged me for Netflix at 17.99 which was wrong so you refund me 17.98! You owe me 1 cent

  • raywilton4
    💧Ray Wilton 💧💦 (@raywilton4) reported from Lennox Head, New South Wales

    I’ll say. My wife & I in our mid 60’s but our private health insurance has obstetrics as an item we can claim. Seriously. It’s like foxtel. You pay for shit you don’t want or need & pay through the nose for it.

  • juniorkels23
    Kelly Loudovaris (@juniorkels23) reported from Melbourne, Victoria

    @1116sen @SENBreakfast @craighutchy @GerardWhateley @AndyMaherDFA @SoundingBoardEp @barrettdamian Help get this game telecast on Foxtel please !! @LSUfootball v @AlabamaFTBL Weekend after next !! So far no mention on Foxtel

  • lozswildermind
    L o z z a 🌙☀️ (@lozswildermind) reported from Rockingham, Western Australia

    So sick and tired of constantly having problems with @OptusSport to watch the @premierleague 😡 Trying once again to get the @afcbournemouth and @ManUtd game and it will cast to the TV and just spin and won’t play the programme. Seriously hope #Foxtel get the rights back!

  • gobergmoser
    Gabriel Bergmoser (@gobergmoser) reported from Melbourne, Victoria

    I love that @Foxtel Go charges way more than any other streaming service (for less content) and yet is the only one with ads. Stay on shitty brand guys.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Foxtel @FOXTEL_Help you wrongly charged me $90 for a $10 plan. Now I have been on hold with your customer svc for 20 mins already after speaking to her literally for 15 seconds. Top class system. 👏🏻

  • 4beertaps
    Paul Edwards (@4beertaps) reported from Brisbane, Queensland

    @Brisbane_Roar @IanSyson Maybe. Problem here with sport in general is it is too easy to be an armchair fan as all games end up on tv even on Foxtel etc. In UK no football is allowed to be televised at 3pm Saturday and only a handful of games get on tv. You have to go to games to see your team.

  • s3_gunzel
    Ben Cousins (@s3_gunzel) reported from Sydney, New South Wales

    Of course I can’t use a password manager with the @Foxtel Go app. Just like I can’t Airplay from it. Hopeless. Given what we pay per month as a premium for this service.

  • sam_smith1972
    Sam smith (@sam_smith1972) reported from Taree, New South Wales

    @JCalynnArt @PuppetVince @WWEonFOX @FS1 @WWEBrayWyatt @WWE @Wrestlingdazeuk I’ve tried searching but can’t find anything we have a satellite company called Foxtel they’re not airing it either which really sucks

  • tonytau101
    Tony Ilian (@tonytau101) reported from Westfield, Western Australia

    I'm a @Foxtel platinum bundle customer. What sux is that the #TelstraTV has a tile for #FoxtelNow. But in order to access Foxtel Now you have to take out a completely separate subscription. Yet on my iPad I can access #FoxtelGo as part of my platinum subscription. TI #RippedOff

  • TheBowen
    Chris Bowen (@TheBowen) reported from Darwin, Northern Territory

    @PaulMaric @kayosports @supercars Yep. That’s it. Foxtel Go App has no issues.

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    @AndyB_Aussiered OTOH, my Foxtel via satellite is rock solid. Had lots of problems via cable with constant pixelation for a few years until the successful changeover to satellite in March. Working as a treat watching cricket in 4K on an IQ4 box with no buffering or dropouts

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    My NBN has been switched over from ADSL2+ on 23/10 after a botched installation on 21/10 in which they used an old Foxtel cable outlet in my lounge room (moved to Satellite back in March). Good service for first two days before the dropouts began

  • antonposa
    Anton Posa (@antonposa) reported from Sydney, New South Wales

    @AttilaBalassa It's quite a responsibility to get it right. Optus has the EPL over here but they do a pretty decent job. Still sucks when you're paying for Foxtel though and can't get some of the best sport.

  • latnl0vr
    EDDIE ⚽ (@latnl0vr) reported from Sydney, New South Wales

    @Kupej Haha go for gold. Get the best deal . They are desperate. Foxtel is shit they know it . Losing customers daily .

  • raywilton4
    💧Ray Wilton 💧💦 (@raywilton4) reported from Lennox Head, New South Wales

    “Back then News was valued at $23.95 billion, whereas six years later. it was down 1.6% as of September 30 Australia was one of the drivers of the loss, with the company saying it was hit by “challenges in the Australian housing market” and “lower subscription revenues at Foxtel”

  • suechook
    💧Susie (@suechook) reported from Adelaide, South Australia

    @Foxtel Your messaging system is crap I want to speak to a person not waste time messaging!

  • glen_foreman
    Glen Foreman (@glen_foreman) reported from Westfield, Western Australia

    @WhellumAnthony @Bridie_WA @plalor @braddavo @Foxtel @FOXTEL_Help Also try telling them you're leaving and you're not interested in anything they have to say. My $90 package was suddenly available for $20 a month, for the life of my service, if I stayed. I still left - simply didn't use it. A mate said they did the same to him, too.

  • nicchristensen
    Nic Christensen (@nicchristensen) reported from Sydney, New South Wales

    @FOXTEL_Help @jordo711 I’ve got the same issue.

  • Simon_Kennedy
    Simon Kennedy (@Simon_Kennedy) reported from Sydney, New South Wales

    I don’t have @SkyNewsAust on at home. Never have. If I did the only reason to watch is saying his goodbyes tonight. @David_Speers - I look forward to watching you at home rather than in a Foxtel equipped hotel room. I’m proud of you mate.

  • sezlloydy
    Sarah (@sezlloydy) reported from Westfield, Western Australia

    I hope @Foxtel @FOXSportsAUS @FOXFOOTY @FoxCricket are playing attention to all the tweets in support of Nez since their announcement. One of the dumber decisions in their history #SaveNez #breakuptheboysclub

  • chris_hickson
    Chris Hickson (@chris_hickson) reported from Canberra, ACT

    @TheRealBozza “**** off you Melbourne...” the last bit sounded like the c-bomb but couldn’t be sure. The first part was very obvious on the FOXTEL coverage.

  • buck_ers
    Brian Buchanan (@buck_ers) reported from Melbourne, Victoria

    Foxtel’s Brian Walsh: we have never walked away from a project because of money. We will always find it. #screenforever

  • scottbrennan13
    scott brennan (@scottbrennan13) reported from Melbourne, Victoria

    WTF @FOXSportsAUS how can you get rid of Neroli and keep spuds like Dwayne Russell and co, you’ve lost the plot. Just another reason to get rid of Foxtel. #Idiots

  • Colgo
    Paul Colgan (@Colgo) reported from Sydney, New South Wales

    This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.