FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (56%)
• Internet (28%)
• Wi-fi (9%)
• Total Blackout (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Brisbane, Perth, Arumpo, Cornwallis, and Central Coast.

City	Problem Type	Report Time
Melbourne	TV	4 hours ago
Sydney	TV	5 days ago
Brisbane	Phone	6 days ago
Perth	Internet	7 days ago
Arumpo	Internet	8 days ago
Melbourne	TV	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian Sal (@adriansal80) reported 3 minutes ago

  @2_Blue_Baggers @SC___Scout I've had Foxtel since day one, in fact I remember getting galaxy when it first came to Australia. Have never used Kayo and would never use Kayo.

• 
  Scott Patten (@Mehyouthink) reported 3 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  Michael (@Migel7911) reported 7 minutes ago

  @Tuxy81 Cheaper to buy Foxtel go between 2 people and share the login. It is still a rubbish app but can save you a few $$

• 
  Steven Hing (@eskimo2708) reported 10 minutes ago

  @Tuxy81 Same as foxtel. Just tried to cancel

• 
  Charlie Sheehan (@pauliewalnut) reported 10 minutes ago

  @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

• 
  antqld (@antqldbwog) reported 12 minutes ago

  @timellisau @Jousting_Sticks Never used Foxtel but I always assumed they deliberately made Kayo so ****** you had to pay the extra $$$ to use Foxtel and get extra features like 4k.

• 
  Joe Blow (@JoeBlowthoughts) reported 19 minutes ago

  @a_eugol @DanGinnane is a moron. Why do you even listen to him? Doesn't even know the rules. Sucks up to everyone at Foxtel! Goodbyyyyeeeee

• 
  squash (@o7squash) reported 20 minutes ago

  how ******** is foxtel still in business

• 
  Crowdiegal (@crowdiegal) reported 23 minutes ago

  Realistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.

• 
  Wayno (@kts350) reported 25 minutes ago

  @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 26 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  Carl Raymond 🌞🌞🔋 (@CarlSparre) reported 27 minutes ago

  @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.

• 
  Ian Clarke (@ianclarkeAU) reported 29 minutes ago

  @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

• 
  Leon (@LeonOnTheRadio) reported 34 minutes ago

  @MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.

• 
  Shaun ⚽️ (@InTheMixer) reported 35 minutes ago

  The WU are unlikely coming back and Reddit Rumours that Macarthur are handing back their licence. Literally every Code Football article is negative. I hope David Gallop never gets a job again and that Foxtel/Kayo is liquidated and offshored by DAZN. #BestLeagueInTheWorld

• 
  Mike Oxbig (@Manbearpigzebra) reported 36 minutes ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

• 
  Lori Marshall (@IdealLoriM) reported 37 minutes ago

  Truly terrible coverage with sound dropouts at the most important moments tonight Foxtel. Not worth the $113/month we pay to simply watch the game. #AFLDonsPies

• 
  Matt McDermott (@MattMcDermott74) reported 37 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  Mike Oxbig (@Manbearpigzebra) reported 40 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  TITO (@TitoPerez89) reported 42 minutes ago

  @BinManIan Doesn't come as a surprise to me. I will clarify that I don't believe P+ product is better than Foxtel but more ⚽ viewers are watching as the cost of P+ is astronomically cheaper than Foxtel. I NEVER paid FT a cent instead I went to games and now I watch a LOT of AL games.

• 
  Ben (@benno_76) reported 45 minutes ago

  @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

• 
  Ben (@bennyshelts) reported 48 minutes ago

  @andrew_whelan The problem is, it still just uses the same linear channel feeds from Foxtel.

• 
  yoelmonaro (@yoelmonaro) reported 50 minutes ago

  Foxtel down channel 9 here we go

• 
  yoelmonaro (@yoelmonaro) reported 52 minutes ago

  Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 53 minutes ago

  Same here! WTF! @Foxtel

• 
  Squiddy (@Aquae_Sq) reported 55 minutes ago

  @robb_j_m Making it useless and bad was the primary purpose of the 2013 Abbott government. Almost certainly at the behest of Murdoch, as it would hurt his Foxtel business.

• 
  I argue with ret@rds (@odden56) reported 56 minutes ago

  @JamColley I've had Kayo for a week after ditching my Foxtel IQ My Google Streamer is connected through Lan, 500/50 Kogan FTTP I have absolutely no issues with Kayo, quality is actually better than IQ4 4K

• 
  COOPS 😎 (@sportandracing) reported 56 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  Scrumblebum (@scrumblebum1) reported 57 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  Piewarmer (@poundtown777) reported 58 minutes ago

  @Foxtel @FOXTEL_Help How are we meant to watch anything when we keep getting playback errors popping up the last 2 days? Surely you come up with a resolution