FOXTEL service status: outage reports and connection issues
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (46%)
- Internet (31%)
- Total Blackout (9%)
- Wi-fi (9%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Kiama, Brisbane, Adelaide, Sydney, Perth, Arumpo, and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 8 hours ago |
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Total Blackout | 1 day ago |
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9 days ago | |
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Internet | 10 days ago |
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Internet | 11 days ago |
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Internet | 19 days ago |
Community Discussion
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FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Healey (@emptycab) reported@hpglassford i joined foxtel the day they started doing afl no regrets never watch 7 at all now
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Paul Corlson (@pauljc26) reportedMan @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves
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Jan (@bimmyjartel) reported@H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.
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emily (@embankss_) reportednever forget when my family had foxtel iq and my dad had every single episode of bar rescue recorded
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Mike Oxbig (@Manbearpigzebra) reportedI wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.
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Kaitlyn (@doublepiked) reportedFoxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.
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Scrumblebum (@scrumblebum1) reported@Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days
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Tanya (@wade396) reported@FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.
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kylie bowers (@KYEZZACHEIFZ) reported@Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them
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Trev (@trevapchichi) reported@SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV
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Daniel james Vogel (@djv0073) reportedDon't pay for any applications or subscriptions. Cancel netflix foxtel etc all streaming platforms we own the phone companies. Delete bank account & open a new one. Information will be readily available at the touch of a finger. You can i read any encyclopaedia or text book Free.
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Deb (@cDebIn2050) reported@DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad
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dixy (@DorothyDixer12) reported@barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills
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Esgee (@StassyGee) reported@PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.
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Anthony(Berty) Mayes (@BertyMayes) reported@FOXTEL_Help the app my Foxtel app is not working????
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Biscuitman (@biscuitman007) reported@Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.
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Step and fetch (@FetchStep) reported@MichaelPascoe01 NRL before the kids. It’s directly related to Foxtel and Nine's broadcast rights with the NRL. Non gambling Advertising revenue is down so the only income these mobs will get for the footy is from Gambling. If labor bans Gambling ads the NRL won’t get same the money for the deal
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Surf n Turf (@surfnturfnsurf) reported@ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app
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Glen Appleby (@realglenappleby) reported@LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.
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AKoz9 (@Koz9A) reported@RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.
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Jan (@bimmyjartel) reported@Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.
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Voicey (@Dubhgall90) reported@pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?
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Travis 🇦🇺 (@TravisNei) reported@footyindustryAU Well if that happened I would immediately stop my foxtel service
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wolvesjr34 (@wolvesjr34) reportedI legit think anyone who pays for Kayo is not very smart. Pay a little more and get access to so much more with Foxtel. Kayo is unreliable, and a rip off... legit the only streaming service I ever tried for one month and was like, nope, never again.
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Sia (@sianasios) reported@Foxtel I am trying to login to the app, it buffers, then does nothing and I have opened and closed it many times!
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mªdcªtjo (stay) 2.0 (metres away from me) (@madcatjo2point0) reported@MikeCarlton01 I watched a few episodes of "The Mansion" (an ABYSMAL sketch comedy show he co-hosted on Foxtel) & as such have always been "triggered" by him. I thought it was me, but nah he sucks. Grace Tame is a deadset legend.
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Scrumblebum (@scrumblebum1) reportedHad to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless
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Titus Livius (@bardostate1965) reportedJust went to Foxtel to watch Collingwood game and they’re playing some team with an Aboriginal name. AFL is so woke. I’ll never watch another game again. I’m ******* sick of the pandering. #aflnorthsuns
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Mike David (@illhp_mike) reported@thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR
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Lloyd Duff (@Mike09127415) reported@YouTube @LolCowBasement @LolCowBasement Great Telstra flakes and Techy TV goes BYE BYE It makes me wish Richard would come out of my tv and do me in then at Foxtel "Well this sucks" "Yes Darling thats Aussie cable" then he does it again+ "WOW COOL I GOT WHACKED BY ELVIS I always wanted him" SHEESH