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FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

Service-wide status: FOXTEL

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

FOXTEL signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 53% TV (53%)
  • 30% Internet (30%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Newcastle, Brisbane, Matakana, Adelaide, Kincumber, and Melbourne.

CityProblem TypeReport Time
Sydney TV 3 days ago
Perth TV 3 days ago
Sydney TV 6 days ago
Perth Internet 8 days ago
Newcastle TV 9 days ago
Perth TV 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • ecomtraveller
    Michael Grenke (@ecomtraveller) reported

    @FOXTEL_Help Can someone please fix the Foxtel website. It’s impossible to make a payment. Try to login- Bad request. Try to make a payment using my customer number- Bad request. Use a different browser? Bad request. How can a business this big have a website so bad?

  • knox_trading
    knox (@knox_trading) reported

    @StarDestr0yer @kayosports its soooooo ******* slow & buffers constantly - i know damn well i have the bandwidth for it. gonna look into foxtel go

  • lurkingnobody
    lurkingnobody (@lurkingnobody) reported

    @hillfolkAU Yep let’s sack the guy who was COO for a private uk bus/train operator and worked as a higher up in London rail for someone who’s experience was customer operations at Foxtel … Maybe she’s good but wish they indexed more on transport expertise 🤷🏻

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

  • Gatty54
    Ray Gatt (@Gatty54) reported

    Anyone having issues with Foxtel?

  • miss_reys_mind
    lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported

    takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria

  • poundtown777
    Piewarmer (@poundtown777) reported

    @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

  • jasontame
    STIVETTE JOAN BROWNHOLLOW (@jasontame) reported

    @AFL FOR ***** SAKE @AFL @FOXTEL WHERE HAVE THE GOAL SONGS GONE WE CANT HEAR **** AT HOME FOR SHAME #AFLBLUESLIONS

  • tigerpops69
    Tiger Pops69 (@tigerpops69) reported

    @A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then

  • robert75096586
    robert (@robert75096586) reported

    @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

  • HullKiwi
    ExHullKiwi (@HullKiwi) reported

    @craigspeculator @Foxtel Sorry for your loss Craig. I am working through my mum’s huge pile of paper to find out what needs paying and cancelling. Worst so far is her lawyer who was incredibly rude and refused to share her will without her death certificate despite me being the executor.

  • cainosullivan
    Cain O'Sullivan (@cainosullivan) reported

    @AFLNow I cancelled mine a few years back and switched to Foxtel instead... the Kayo service was terrible, always dropping out, but Foxtel is way better.

  • GusLefty
    Gus Lefty Aussie Patriot (@GusLefty) reported

    @NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel

  • alunsays
    alunsays (@alunsays) reported

    @leighjones0212 @Foxtel If you’re a CBA customer you can get Binge and Kayo for $17 a month. Ditch Foxtel.

  • Stewy_Noble
    Stewart Noble (@Stewy_Noble) reported

    Hey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

  • Gatty54
    Ray Gatt (@Gatty54) reported

    @Foxtel are there any issues with Foxtel atm? Can’t access. Keep getting the rotating circle

  • pellapeptides
    PellaPeptides (@pellapeptides) reported

    @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

  • hinterland33
    Leigh (@hinterland33) reported

    @sportandracing @AussieNinerGuy @footyindustryAU Um Yes AFL broadcast agreement with the Seven Network & Foxtel includes built-in annual indexation Compound Growth: The contract features an in-built indexation rate, which represents a compound annual growth rate of about 3.6% for the rights fees over the life of the agreement

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    @simmoh666 @FOXTEL_Help @Foxtel Everytime Kayo plays up I find Foxtel is no good too. I just presume they using the same platform to stream with. Paramount were crap for two year just with sports the rest was good. They obviously took notice and worked to improve their technology & fixed it! Or viewers dropped

  • Lennylikestoast
    Lenny (@Lennylikestoast) reported

    I thought i was tripping out. Good to see others complaining too I dont think there is a shitter streaming service than kayo. Australia is getting helf hostage by this foxtel monopoly.

  • KieranBridge5
    Kieran Bridge (@KieranBridge5) reported

    @sculls_6 Worst thing it did was ever leave Foxtel. Went backwards 10 years after that

  • Bombersteve
    BomberSteve (@Bombersteve) reported

    @ShereeJohns @jagra1525 Absolutely, hands down the worst cricket commentator I have ever heard. Can Foxtel not hear him?? Same sort of boys club selections at Foxtel as the Australian cricket team have. Name before performance.

  • wokeisacancer
    Doesnt Matter (@wokeisacancer) reported

    @Foxtel I can’t believe your “support “ is only available Monday to Friday , are you serious ? Or does your monopoly mean you just don’t care ?

  • staggy33
    Craig (@staggy33) reported

    @IWonderWhyNow @Foxtel Like ffs, Carlton made it a 3pt game & the 1st thing kingy mentions is that Daicos has been on the bench for a few minutes....... *******.

  • sk44476342
    Punt Road Ferraris (@sk44476342) reported

    @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.

  • camo2572
    Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported

    @theheraldsun Hang on They gave you a job after a long hiatus, when you lost your job at Foxtel and no one would touch you Entitled much Tom 🤦🤡

  • JamesyJones
    James Jones (@JamesyJones) reported

    @OMGTheMess Coalition also handed out $40m to Foxtel. Complete and utter scam. Cash for comment each and every night. There was no tender, no conditions and no reporting. All to a subscription service that cheerleads them every night. But the Right don’t dare bring that up.

  • tom_garner
    Tom Garner (@tom_garner) reported

    “There might be a change in broadcasters” Reading in far too much: - “might” - All on Sky on table? - No BBC? Bad IMO - huge reach. Unless ITV want it to add to rugby pfolio - On Pay TV. DAZN? Owns Foxtel so aligned with NRL, but £26 pm. TNT? Not the same production quality

  • DrG2020V
    Dr G (@DrG2020V) reported

    @GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.

FOXTEL detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (19 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if FOXTEL is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting FOXTEL; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

FOXTEL outage reports by location

Choose a location to check local FOXTEL reports and activity.

Queensland