FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (45%)
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Internet (29%)
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Total Blackout (17%)
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Wi-fi (7%)
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Phone (2%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Gold Coast, Perth, Brisbane, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Total Blackout | ||
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Wronski
(@wronski_m) reported
@FOXTEL_Help any timeline as to when Watch ESPN Foxtel Log In Issues will be solved? @ESPNAusNZ
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MAO
(@OLSEN_AU) reported
@FOXTEL_Help Wtf? Should I send a fax? I've lodged a complaint here
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Lebonator
(@Lebonator5) reported
@FOXTEL_Help hello, spoke with your customer service/IT helpdesk. Were not helpful. I can't use foxtelgo on my Pixel 6. They told me it's my issue be cause I chose the pixel 6....
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Stacey Voss
(@stacey_voss) reported
@FOXTEL_Help Hi there - hoping for some help in getting Foxtel Go working on Android 12 :)
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martincorben
(@martincorben) reported
@jcjobau @JamesCridland A friend did that for Foxtel for TV sport. They kept offering resuced rates, and he kept wanting to genuinely cancel. They ended up offering a completely ridiculous reduction - a deal he couldn’t resist!
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Kye115
(@Kye115_) reported
@FOXTEL_Help Foxtel Go doesn't work on Android 12
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hag hole
(@beastieboys4lyf) reported
Can someone loan me their Foxtel login so I can watch Scenes from a Marriage I can trade you my binge login ?
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🇭🇲Richard Branson
(@DickBranson) reported
@Foxtel Getting very frustrated when trying to stream replays of sporting events and missing the last few minutes. Is there a way to fix this?
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Richard MJ Gregory
(@rmjgregory) reported
@Foxtel Poor image to lead with…
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Stacey Luna
(@Staceyluna416) reported
@Foxtel @Wentworth Never been sad like this over a show ending. Whyyy do it have to end? Law&Oder is like 27 seasons! Come on Wentworth we need MORE!!!!
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Jayne Shannon
(@jaynelshannon) reported
@PeterKlages Sky after dark wasn’t a problem as long as it was limited to the few Foxtel subscribers. Now it’s on free to air inflaming all the nuts
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Ward
(@ward_ditch) reported
@Foxtel you’re service is terrible. I recommend people don’t not use your service. You false advertise your service. I was offered 25.00 dollars a months then it went to 74.00. DO NOT USE FOXTEL - False advertising on pricing
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Tara Alcorn
(@tvalcorn) reported
@FOXTEL_Help having issues with the Foxtel Go App on my Google 6, Android 12. Can you help?
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VᴇɪɴTᴇᴘᴇs
(@veintepes) reported
@FOXTEL_Help Your DM was just a link to the app, which doesn't work. Is there a workaround for the time being? I can't even use a web browser anymore as it directs me to download the app, which again, doesn't work.
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Shannon
(@Scarlet_Crush) reported
from
Adelaide, State of South Australia
@FOXTEL_Help Foxtel Go app is no longer working on the new Android 12 update... How can I fix this?
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skullsup
(@The_X_President) reported
@FOXTEL_Help your app doesn't work on Android 12. Are you going to fix this or just not bother?
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Steven
(@PolettiSteven) reported
@pattygoldy Plus I just want the "I only watched the A-League because Foxtel had the prem crowd even though A-league was dog ****" to have to eat their words and start watching the A-Leagues again
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James Reise
(@ReiseJames) reported
@MediaAnalystOz @SenatorWong LNP voters consume a variety of sources. If your logic was correct over half the country would be subscribed to Foxtel and the Australian. They’re not. So tell me again, what’s the obsession with a small amount of people literally having to pay for a news service?
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Drazen basar
(@DbasarDrazen) reported
@wswanderersfc Too bad no one will ever watch the a league.. none of us can find where to eat h it. Great decision to move from Foxtel. Idiots whoever runs the game.
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MAO
(@OLSEN_AU) reported
@FOXTEL_Help Nothing in my DMs and no reply to my tweet about not receiving a DM. Classic Foxtel customer service
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🎾 Angelic Scootus 😇 🚵♂️
(@evilscootus) reported
@DrDreHistorian Yup. Cricket’s a dying game here, and frankly CA have done a lot over many years to earn the honour. Sicking it all behind the Foxtel paywall obviously hasn’t helped, but the bigger problem have been bubbling away fir years.
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Raymond Brown
(@jrbrown48_brown) reported
from
Sydney, State of New South Wales
@NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help
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Ward
(@ward_ditch) reported
@Foxtel I asked to speak to a manager at Foxtel and they will not allow it . Terrible service. Do not use Foxtel
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Justin || CHILL
(@ijuschill) reported
@FOXTEL_Help Foxtel go app on Android 12 not working, can you dm me how to watch?
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andrew brandreth
(@andybrandreth80) reported
@Foxtel when are yeas gonna stop replaying the same shows? 6 days in a row startrek and stargate and other shows on weekends... PLEASE TRY AND MIX IT UP, ITS GETTING OLD WITH THE SAME CRAP
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corey
(@seasallen) reported
@kels_316 @wallabies @StanSportAU Yeah I have Foxtel and Stan but ****** if I’m going to pay for Stan Sport to watch the Wallabies. Rugby can **** right off.
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Freo ⚓ Pope
(@FreoPope) reported
@buena38 @FreoLou And the biggest risk- the streaming service you subscribe to can lose the right to that movie. IE all the Star Wars movies were on Foxtel, now only on Disney. Pay more, every month, to get the same access, vs pay once, have forever-ish access.
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HJ
(@iamhaydn) reported
@FOXTEL_Help your app doesn't work on my Google pixel 6. What is resolution?
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Spi
(@Spi_AU) reported
It's not really a good look though - I'm OK for now, but there's a decent chunk of Foxtel Now and satellite multiscreen customers who can't use what they paid for, and whoever is responding to the Google Play reviews is denying there's a problem at all. 🙄 Please fix it. Thanks.
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gavin poulsen
(@gavinpoulsen1) reported
@Foxtel Been waiting for ages for someone to book me technician for a instal. Current customer service rating is 0.