FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (47%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Launceston, Sydney, Melbourne, Canberra, Perth, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Total Blackout | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Morts (DFS Australia)
(@DFSAustralia) reported
@Daniel87159699 Nah, Netflix, Paramount, Foxtel, Stan, Disney, Prime work 100%. Kayo has just always been dicky. I’ve been in and out as a member since day 1 but it’s just never worked properly
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Justsurvivesomehow
(@lilredroxstar) reported
@MelHaitch @FOXTEL_Help @Foxtel It's absolutely ridiculous, manipulating people to upgrade. Like the title search was great, the tv guide and app search button is trash it never works, now wil just have to scroll thru the entire guide to find things. Never upgrading ever.
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Mac Ross
(@hotplates) reported
@kayosports for a premium priced subscription your app and interface are trash. A very poor CX. Hasn’t changed in years. Invest in your platform to justify the high cost. Lift your game Kayo @Foxtel
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Ozsports Radio - Match Day Crew
(@Ozsportsradiomc) reported
@SharonG94202118 @SuperNetball I don't understand I am watching live games on Foxtel with no problems. Channel 505
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Balmainiac1
(@balmainiac2005) reported
@Foxtel Thats exactly the **** outdated service i get from @Foxtel
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Footynuff
(@footynuff) reported
@lmeyrick @kayosports @Foxtel I can only imagine the outcry if they'd shown these single-camera games on FoxFooty. "I pay top dollar for Fox, what is this ****??? I'm cancelling today!!!!"
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MMAAussieFan🇦🇺
(@schipper21) reported
Thinking of Foxtel GO because Kayo Sports is the worst sports streaming service I’ve ever used. Anyone used Foxtel GO before or?
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Fresh PrinceofBelair
(@trimbowlme) reported
If kayo wasn't so bad I'd even consider it but that money goes back to foxtel anyway.
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Fraze...
(@TigerFraze) reported
@RezaPars Bit ordinary if you're a Foxtel customer
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Mark S 🇿🇦 🇦🇺
(@Mark_S007) reported
@Foxtel poor customer service and worse case resolution. One very unhappy customer. @FOXTEL_Help
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Fresh PrinceofBelair
(@trimbowlme) reported
Wow @Foxtel shamelessly trying to manipulate long serving customers by "retiring" search functions on older boxes so people need to upgrade and pay more. You get less service, reduced functionality, poorer quality viewing and they want you to pay more for it
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frog adams 🐸🐸
(@FrogAdams) reported
@JohnoB82985323 Lucky I bought a carton Johno. Can't get out again. So it's bottles at home watching foxtel. Damn rain and having one road in and out that's flooded.
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Incidents World Wide
(@IncidentWorld) reported
@ShuttleAlmanac @RT_com Was taken down by foxtel
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Bazza
(@BarryAdlam) reported
@FOXTEL_Help - Can you please confirm you no longer assist Foxtel Customers, unless they have Facebook ? I requested help Yesterday, and you refused to help me unless I have Facebook.
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Bob
(@bobsta22) reported
@RyanNorthover @Foxtel This is a joke right? Cancel anything you don’t like
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Gerg
(@Gergyl) reported
@QuantumHawk666 A better fix would be to dump @Foxtel platforms.
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Matt Riley
(@Hawthronfan) reported
@FOXTEL_Help you need to cancel the RT NEWS CHANNEL @SBS HAVE NOW SO YOU SHOULD AS WELL
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Stephen Finlay
(@sfinlay) reported
@FOXTEL_Help As a new Foxtel Magazine subscriber when should I receive my first magazine? No sign of the March issue yet.
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Kim th. 🐕🐕🦜🦜🦜🇦🇺👂🎧💉💉💉
(@KimthK9) reported
@Foxtel just sat down to watch King’s man - the prequel tot eh Kingsmen movies which were great. Realised not long into the movie that it is a rewriting of history around the start of the 1st world war. We switched it off, firstly because this is not a time to be watching that
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Ian Blackley 🎧
(@ian_g_blackers) reported
@supercujo @RyanNorthover @Foxtel SC there’s a time when things should change for a bit. I’d like to see what you thought if you were in Ukraine atm having the **** kicked out of you. Pressure from all directions needs to be applied.
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Ross the Refactorer 3x💉🏳️🌈🇦🇺🀄🐇
(@EnsignR) reported
I never thought I'd ever be congratulating @Foxtel for doing the right thing, but by halting transmission of RT they've done exactly that. Good on you @Foxtel.
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TatRooster
(@tatrooster) reported
@westiestylz Benji or Justin? @benjimarshall2 was great on Foxtel tonight.. was Justin terrible?
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Justsurvivesomehow
(@lilredroxstar) reported
Wow good job foxtel taking away the title search on the IQ 2, trying to manipulate people to move up to the new one ha ha, well won't work. Also going on the tv guide online or app to search is a god damn waste of time it never finds anything. #foxtel #foxteliq2
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Chronny Weissmuller
(@LOGAN_TIM) reported
Channel 658 has been down for 40 something minutes @foxtel what's the deal?
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Lucas Stewart
(@lucasdstewart) reported
@leachitup Yep, absolute crap. Why can't it be offered online via Foxtel Go at the very least?
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Paul Martin
(@PaulMar10374531) reported
@sophieelsworth @RT_com @Foxtel Is that called « cancel culture »?
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ybot
(@tobyHellyeah) reported
@sophieelsworth @RT_com @Foxtel We still want to see what they are saying. What is the problem here?
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Rors
(@Rorsroars) reported
@AaronLessis Any power surge? Happened to us about 7 years ago. The lightning hit the stink pipe 2 doors down. Fired our tv, DVD player, Foxtel box, modem & stereo/soundbar Check your fuses & safety switches 👍🏼
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Wombat
(@FlyingWombat999) reported
@AnnaRawlings_ @SkyNewsAust Australian government has told Foxtel to shut down rt on Foxtel so basically and news outlet that pushes the government's native just shut it down basically @AnnaRawlings_
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Mari R
(@randlight) reported
@RBJRON Can't as already cancelled my free Foxtel, and would never subscribe 59 newsltd **** papers!