FOXTEL Outage Report
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
-
TV (49%)
-
Internet (23%)
-
Total Blackout (18%)
-
Wi-fi (6%)
-
Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Melbourne, Perth, Kiama, Sydney, Adelaide, Scarness, Bundaberg, Canberra and Kalgoorlie.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane Thompson
(@yellowwig) reported
@ESPNAusNZ Good of you to finally acknowledge it, but it doesn’t help nor provide a solution for the many thousands of us with @Foxtel @FOXSportsAUS .
-
Andrew Galan
(@Huitzilihuitl) reported
@GrogsGamut Didn't the Coalition hand Foxtel $40 million to support Australian's having to pay to watch women's sport?
-
🕯️ MartianWelbyMD🕯️
(@Muzzifax) reported
@DashDobrofsky Nor Australian democracy. Oh and Malcolm? I'll never forget your successful collaboration with Rupert to save Foxtel by sinking Australia to the bottom of the global list re slowest internet speeds at highest prices. Oh and then there's #reefgate
-
Woody
(@woodygreeny) reported
@FOXTEL_Help @Phil_Staley Looks like there was an issue! Understatement there. 45 mins after losing transmission of a game with 3 mins left and this is the first response from the company responsible? The company that took the money? How are you compensating your customers? #opals #foxtel #disgrace
-
Phil Thomas
(@Cruiser24) reported
@coachpg5 And how did my Foxtel cut out for the last 2mins 😭
-
Allison Bierton
(@AllyB190) reported
@jeff_laycock @PatsKarvelas The 10 million soon to be 40 million grant given to foxtel was just Murdoch’s payment from scumo just like the 30 million given prior in 2018. Foxtel should have never been given that money but it wasn’t just for womens sport it was also for mens sport to be show.
-
Brett plenty
(@BrettPlenty) reported
@Kings_ThunderAU @kayosports I was watching on foxtel on espnHD and quality was horrible, have just started streaming on Kayo and it’s way better? Strange
-
Mark Knowles
(@markvknowles) reported
If anyone else wants to lodge a complaint with the @acccgovau about the @FOXTEL_Help @Foxtel "4K" coverage dropping to HD, just tune in to 30:36 of the #SingaporeGP. The drop to HD is obvious. This has been happening for years.
-
Mark Gottlieb
(@MarkGottlieb) reported
@tcmoranau Were you watching on Kayo? Apparently only Foxtel is having issues.
-
Michael J Voukolos
(@moggyvouk_82) reported
They've now gone to 30 for 30 Chuck & Tito...guess @Foxtel can't fix the feed from the Women's Basketball World Cup 😭
-
Mark Knowles
(@markvknowles) reported
@FOXTEL_help #SingaporeGP We notice every time your "4K" coverage drops to HD.... Do you think we're stupid?
-
Conna
(@Stely_44) reported
@HeyItsNotChris @Blade___McG … and unlike peacock the prices aren’t dirt cheap for a crappy service, we’re actually getting the network cheaper than we’re paying for it now once the services switch, and Foxtel has always had really good streaming quality and service so no drop in quality in any way
-
catherine
(@CathP82) reported
@Foxtel what the hell? Your ESPN channel lost transmission. We missed the final minutes of Australia winning & seeing Lauren Jackson bow out & we can't watch the gold medal game. Then you give us a crap show about chuck & Tito. I don't care about them
-
Conna
(@Stely_44) reported
@HeyItsNotChris @Blade___McG WWE Network folding into Foxtel’s brands in australia was a good thing imo, it’s a massive brand in terms of TV here, owned by the leading telecom company, and is the only current source of live WWE content here, having everything else mixed in will boost it majorly…
-
Paul Taylor
(@The_Squizz) reported
Thanks for nothing @ESPNAusNZ @Foxtel for dropping the broadcast of the Opals bronze medal match @FIBAWWC … had audio dropouts thru the entire tournament and now a complete blackout with 2 mins left today … can’t believe I pay money for rubbish
-
Tania
(@tbt222) reported
@Foxtel can’t believe I am paying for your poor product. Losing feed in the last 2 mins of #FIBA_Womens_Basketball_World_Cup_2022 bronze medal is the final straw.
-
Seano
(@NoClassNoClass) reported
@muzza_muz @Channel9 #NineFax don't exactly have our best interests at heart either. I don't have Foxtel, I watch through Kayo. Yeah sure almost (not exactly) the same thing but if you're going to go down that road you don't have to go far before it runs into problems.
-
Steve Paull
(@Zondii13) reported
I hate and love the foxtel "we'll be right back" thing, and the constantly repeated ads. I hate the stupid earworm jingle with a passion. But then I realize that it represents many empty ad slots, meaning ppl aren't advertising with foxtel anymore. And that makes me happy.
-
carlosthedwarf?
(@carlosthedwarf_) reported
Only positive from tonight's game was watching it with my old man, a certified boomer, who started an unprovoked rant about 5 minutes in on how terrible the Nine commentary is, that they don't talk about what is happening on the field & how much better the Foxtel coverage is
-
Davis Harrigan (Digi) 🏏
(@DeadlineDavis) reported
@SallyHookway it looks like it went down on Foxtel only, rather than Kayo, thankfully!!
-
Eth.\n Wright
(@e_wright0) reported
@skoobysnax23 @ESPNAusNZ This was a @Foxtel issue
-
Michele Reid
(@tarheelblue42) reported
@ESPNAusNZ Calling up to cancel my @foxtel and signing with @kayo … not happy Jan.
-
Smithorama
(@breadmilksugar) reported
@ESPNAusNZ Maybe Foxtel were clapping too hard when a white dude was ****** a black girl in the office. They lost control over the buttons. Kept accidentally pushing other ****.
-
Corey Davis
(@Corey_NQ) reported
@Foxtel Disgraceful!! To have your coverage cut out with 3mins to go yet it was still playing on #kayo is disgraceful!! #FIFA23
-
Vivfog
(@vivfog) reported
@BasketballAus @FIBAWWC Sadly Foxtel transmission went down with a few minutes to go! Not happy
-
stubb
(@AngusHobson) reported
9Now I swear have the worst commentators, and camera views like let me see the actual game. I’d rather watch foxtel anything NRL Grand final.
-
Eth.\n Wright
(@e_wright0) reported
@benjiman99 @ESPNAusNZ This was a Foxtel issue
-
Cody Atkinson
(@CapitalCityCody) reported
@BMcSport Must be a transmission/feed issue into Foxtel? Poor timing. Wondering if the other ESPN carriers (Fetch etc) had issues.
-
Yvette Goodchild
(@GoodchildYvette) reported
@FOXTEL_Help hello my husband and recently passed away. Having difficulty changing account details. Nobody seems to be able to help me. Could someone please contact me.
-
Tania
(@tbt222) reported
@Maurs_5 So let down. Questioning my foxtel subscription. Particularly after I heard kayo were still streaming.