FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 12/17/2025 00:05

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (53%)

    TV (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Brisbane, Tamborine Mountain, Perth, Adelaide, Warragul, Yass and Berri.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaSydney TV
AustraliaBrisbane Internet
AustraliaSydney TV
AustraliaMelbourne Internet
AustraliaMelbourne TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • rearwindow57 Brendon Schurmann (@rearwindow57) reported

    @FOXFOOTY @kayosports Don’t follow either team, however this was one of many poor decisions throughout this game. WC certainly on the wrong end of many poor decisions. And while I’m at it the bias commentary is nauseating, stop sending ex players to matches of their former clubs Foxtel.

  • brunizzle05 Brunizzle (@brunizzle05) reported

    Might have to cancel my @Foxtel if this isn't sorted

  • kkfox78 Kit (@kkfox78) reported

    Thought I'd sign up for Foxtel as a little treat only to discover I cannot watch Live AFL and I don't have the money to upgrade. So I just wasted 1/3 of my money for the next week on not being able to watch football at all. Yay. YAY. So happy.

  • Stay_young4now 🐀🕯Northern Beaches Gal (@Stay_young4now) reported

    @justdanfornow I did the same a few years back. I know have a ton a streaming services that cost about half what I was paying Murdoch. Feels so good. I have never missed foxtel.

  • RatusSiberius Yoda’sGhost (@RatusSiberius) reported

    @justdanfornow Congrats - not an easy thing to do (in that my experience of trying to cancel Foxtel took about 10 phone calls and 10 hours wait time over a period of about 2 months during which they continue to invoice).

  • MissToastie Sjaan (@MissToastie) reported

    @wolvesjr34 Half of 5 gets taken off Foxtel tomorrow which sucks. The rest gets taken off on the 25th. Then s6 is on there. And s7 is being added. I ended up paying a little extra a month on my Foxtel to watch it as Amazon prime finished at s4 💀 so dumb. Seems it’s already on s8 or 9?

  • _scarfejack Jack Scarfe (@_scarfejack) reported

    so. my family uses @Foxtel, which I wouldn't have a problem with if they had an AppleTV app. Which they do not. they're clearly able to create applications for their service, they already have several. is it really that hard to add one for the AppleTV, it has been years. c'mon...

  • JohnDunmoreLang Danger Mouse (@JohnDunmoreLang) reported

    @justdanfornow It's another day of me never having ever had Foxtel

  • Johnnyk89156582 Johnny k (@Johnnyk89156582) reported

    @7NewsMelbourne @JaydeVincent Ill fkn show you harsh From now on any bills that are due United energy,telstra,foxtel,rates and ato debts to be collected at my bbq area on the due date at 11pm to 1105 pm. If you cant get over the gate or past the dogs bad luck. I keep it. Thanks for fking our country

  • UncleSal__ Sal (@UncleSal__) reported

    @markomatosic @Foxtel @FOXFOOTY Wtf didn’t even know you had Twitter man

  • Couttsy20 Couttsy20 (@Couttsy20) reported

    @benno_76 Ditch Foxtel, subscribe to Kayo. Problem solved.

  • eskimo2708 Steven Hing (@eskimo2708) reported

    Cmon @Foxtel come to the party the whole country is lockdown help us to stay at home. Upgrade everyone to the full package for a month. #lockdown #stayinside

  • JoshO567 Josh Howe (@JoshO567) reported

    @itsAJBack Thought someone was sitting on the roof then but it's the foxtel dish never mind.

  • lucydufty Lucy Dufty (@lucydufty) reported

    @FOXTEL_Help I did all of that and it fixed the problem. My question was why does this keep happening??? What is the cause?

  • anifranc Annette Sondergeld (@anifranc) reported

    @justdanfornow And always refused to have Foxtel - don’t feel I have missed anything there. Decided also breakfast TV is likely to ruin a day before it starts so have just never engaged with it.

  • turntablekungfu CB (@turntablekungfu) reported

    @Foxtel **** off spambot. Hows that for an unsubscribe request?

  • pattymalone2000 Patrick Malone (@pattymalone2000) reported

    @HeyMum3 Kayo is basically a streaming service version of Foxtel so it’s also on espn

  • GaryNol25230466 Gary Nolan (@GaryNol25230466) reported

    5 minutes left, thanks for nothing Telstra and Foxtel get yourself ****** you pack of ***** no signal

  • itsrenatak Renata (@itsrenatak) reported

    Good Trouble is on Foxtel season 3 episode 12 streaming now on demand before it airs live later tonight.

  • ballgameskeith Keith Woolsey (@ballgameskeith) reported

    @justdanfornow Never started with Foxtel in the first place. Tempted once, then watched it at a friends place. Why pay to view and still get ads?

  • agneau_d shish d'agneau (@agneau_d) reported

    @FOXTEL_Help That would be good. Cutting someone off from their internet service and selling them a replacement modem when they already have one from your business partner is bewildering. But of course, I can’t contact you as there is no email address to write to.

  • thedondookie Duke of ****** (@thedondookie) reported

    @kayosports what a disaster of a service …. God help anyone that has a problem . Hours on a chat to get no where … no phone number … no hope . Cancel and go again? Return to Foxtel ? Why is everything so ******* hard ?

  • ACMilanSydney The AC Milan-Godfather (@ACMilanSydney) reported

    @sfava_ @baselkhalaf @beINSPORTS_AUS It’s not that I didn’t believe you, it was only a statement not actual facts, by providing details. I could have said the same, deep down knowing eventually could happen. A big loss for Foxtel and BeIN if it didn’t happen.

  • Buzzard62 murray (@Buzzard62) reported

    @adamajacoby Agreed. Stay home, cancel Foxtel, turnoff Sky and stop listening to gronks like @JeffKennett

  • Troiboi troiboi 👀 (@Troiboi) reported

    Dear @Foxtel why am I suddenly getting 30 second ads everytime I start a new episode on Foxtel Go? I pay you enough $$ for this service already.

  • LiluMaimou Neurodivergent Orc Warrior (@LiluMaimou) reported

    @Foxtel The only problem with this show is that its not representative of the actual population of women in prison, specifically Aboriginal women who make up 1/3 of the population of incarcerated women. Also, Foxtel sux.

  • iIlicitwalls eyby hater (@iIlicitwalls) reported

    yeha i’m spamming my mums phone to make her give me her foxtel login so i don’t have to go and watch the footy in the living room

  • benno_76 Ben (@benno_76) reported

    My ******* recording off Foxtel just cut out with 3 minutes left 😳

  • lucydufty Lucy Dufty (@lucydufty) reported

    @FOXTEL_Help This morning my Foxtel was going in slow motion and would break up & would pause by itself. This has happened a few times & is very annoying. All my shows I recorded were also recorded in slow motion & the picture would break up.

  • ActivateLearn Helen Blunden #AlwaysBeLearning 🤔🧠🦉📚🥇 (@ActivateLearn) reported

    @white_owly Crap. I don’t know how to use our TV. Andrew has set up on Foxtel. There’s a zillion remotes here on the table. It’s all too hard. He’s watching the footy so I’m not going to disturb him to ask to change to normal tv channels.