FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (48%)
• Internet (31%)
• Total Blackout (10%)
• Wi-fi (6%)
• E-mail (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Strathfield, Sydney, Brisbane, Wollongong, Melbourne, Arumpo, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, and Geelong.

City	Problem Type	Report Time
Strathfield	Wi-fi	3 days ago
Sydney	TV	3 days ago
Brisbane	TV	11 days ago
Wollongong	TV	20 days ago
Brisbane	Internet	24 days ago
Brisbane	TV	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Baker (@Duckimusprime) reported 47 seconds ago

  @simmos83 @jarrodwalsh Criticising ****** behaviour from Foxtel? And you want to try and pull out club v club ****? The fans of the Hard-done-bys are a ******* weird lot.

• 
  El Gordo Ciclista (@elgordociclista) reported 2 minutes ago

  @inthebarberry @CattardSlim It’s owned by Fox, so why is anyone to expect? Ironically, Foxtel (basically the country’s biggest cable network and owned by Murdoch) has Sky News and CNN on consecutive channels. Go figure.

• 
  harleyw (@harleywattsconn) reported 8 minutes ago

  @CosmicRichy @AlboMP BigPond Broadband & Landlines, Google, Adobe, MSN, Hotmail, iTunes and FOXTEL is the worst

• 
  jaimee ⁸ ¹ ⭑ (@E8M1AJ) reported 9 minutes ago

  i did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!

• 
  Paul Corlson (@pauljc26) reported 10 minutes ago

  These commercials selling stuff are getting out of hand on @Foxtel, it's bad enough for pay to watch ads now we have to sit through this crap

• 
  Mei-Ling Day (@Meilingday) reported 11 minutes ago

  @JFalleiro Jeepers. I try to cancel my foxtel and I have the retention department sending me emails, and them giving me deals I don’t want over the phone! I can’t escape them! I feel sad hearing all this. I genuinely do.

• 
  Eddie (@EddieH1976) reported 12 minutes ago

  @charliepick @kayosports Foxtel has 4K not working and same issue with no mic

• 
  Daran Murphy (@winrgrin06) reported 14 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  Khealy (@kevinbhealey) reported 15 minutes ago

  @onepercentas I have never watched less games, and almost nothing of the AFL tv shows than I ever have before. Will be cancelling my Foxtel and not going again this year.

• 
  InnerQuasar35  (@Pom_Bazooka) reported 15 minutes ago

  @intothecrevasse I never watched it but saw the ads regularly back when I had TheComedyChannel as part of my Foxtel package.

• 
  TimeCertainClock (@TimeCertainRace) reported 18 minutes ago

  @matt__nicholls Yeah sucks. Think foxtel/kayo should focus on getting more sport leave the movies/tv to the streaming sites. Cos fta cant to do sports well. And having sport split over multiple site sucks. Would be so bad if all tennis was on one all motorsport on another but when sports are over 2 or 3 it sucks.

• 
  Warthog (@edwarner57) reported 18 minutes ago

  @DanielGarb So not the week to cancel my Foxtel account

• 
  Mia (@mamma_mia111) reported 20 minutes ago

  @Foxtel **** product

• 
  Uncanny Ryan (@RyanSimmonds23) reported 20 minutes ago

  @7AFL Whats up with the signal? Its stuttering but all fine on foxtel

• 
  Alex Sar #DonTheSash (@alexmatthewsar) reported 25 minutes ago

  @NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.

• 
  Adrian Sal (@adriansal80) reported 26 minutes ago

  @SC___Scout Have never and will never get kayo. I've had Foxtel since day one. Never one issue.

• 
  kayla fan of ³³ (@ActingLikeThtKk) reported 27 minutes ago

  @gaIaxygang Foxtel go is my ***** she rarely lets me down when i can’t access my set top box 😌

• 
  harleyw (@harleywattsconn) reported 28 minutes ago

  @ThoughtVacancy @wayne_kag @AlboMP It is a problem and it bloody well exists!!! Ever tried cancelling Optus Sport, BigPond Broadband or Foxtel? Try listening to Optus's "give me the simple life" hold music for 2 hours.

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 29 minutes ago

  Why the bloody hell has foxtel still got the stupid seinfeld channel ? Why not a friends channel ? Or a married with children channel ? A frasier/cheers channel ? So many better options than that absolutely stupid show having its own channel

• 
  Trent Steel (@TAStanton2323) reported 30 minutes ago

  @lauren_vasiliou Have dealt with them a lot, one thing that’s scary is they have no fear, not of police, not scared of consequences. Because the worst they get is Aussie jail for a bit, and that’s 3 hot meals a day, gym and Foxtel.

• 
  Catta (@Catta_SCT) reported 32 minutes ago

  @AFL @SuperCoachAFL @Foxtel Ffs Foxtel, we customers pay big $$$$ for your service - your efforts for the massive Anzac Day match between the Pies & Bombers was absolutely PUTRID Lift your fk’n game you 🥔‘s

• 
  Matt (@_all_gone_now) reported 33 minutes ago

  I misspoke, the Foxtel go app is just as bad as kayo.

• 
  David Horrocks (@DavidHorrocks1) reported 36 minutes ago

  @Foxtel I sent an email to Foxtel and tried to make a follow up phone call. But the live chat cut out. My wife passed away on Friday and I have no interest in television so I want to cancel my account.

• 
  ash 🦕 (@lovronolastname) reported 37 minutes ago

  @tresantes omg this reminds me of how for like 2 years my dad would pay for foxtel specifically when game of thrones was airing and then cancel it until eventually he gave up and started pirating it 😭

• 
  Wayne Pasterfield (@wpasterfield) reported 37 minutes ago

  Can either @Foxtel or @SkyRacingAU fix the program banner and program guide for channel 528 so it reflects what is on and when please. Hard watching replays when you don’t know when they’re on.

• 
  Craig davos (@davos_craig) reported 38 minutes ago

  Whats everyones issue with kayo ? My foxtel doesn't miss a beat 👍#AFLpowerdons

• 
  🇺🇦Hans Orph🇺🇦 (@HansOrph) reported 42 minutes ago

  @Hugh_96 @7plus @Foxtel The Foxtel thing has been dead in my house since Stan took over the Rugby, I've never missed it or looked back

• 
  Karen (@Kazza2014) reported 42 minutes ago

  @7AFL I hope so or I’ll be going down the pub to watch Foxtel.

• 
  SydneyCityTV (@SydneyCityTV) reported 44 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  John Rheinberger (@RheinbergerJohn) reported 47 minutes ago

  @gavin_laing Streaming rights- both live and highlights -are more important than ever. Nine would like to retain (or gain) some exclusivity for live telecasts as Foxtel regularly beats it for viewers when games are simultaneously broadcast. Its product is that bad (put it down to commentary)