FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Brisbane, Sydney, Tamborine Mountain, Perth, Adelaide, Warragul, Yass and Berri.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Total Blackout | |
| Melbourne |
Internet | |
| Sydney |
TV | |
| Brisbane |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Healey
(@emptycab) reported
@FOXTEL_Help i recorded it and no games showed until the final,same problem on 501 with cricket
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Samuel Gordon-Stewart
(@Samuel_SGS) reported
@StumpyTheRogue @cricketcomau Foxtel are having issues over a bunch of channels. For streaming I don’t know what to tell you. On a set top box, the SD simulcast on 571 is working but I don’t think it’s possible to get to that on Foxtel Go.
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🕓💧RambunctiousGoat
(@rambunctiousgo3) reported
@DeanFonzy @FOXTEL_Help Got the same problem too. Can’t watch the cricket. Are they going to fix it, or give us a refund?
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Samuel Gordon-Stewart
(@Samuel_SGS) reported
@stusheridan In the meantime (which seems to be a very long time), the awful quality SD version on channel 571 is working if you have an IQ set top box (not Foxtel Go, sadly)
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Prequel
(@PreqCricket) reported
@FOXTEL_Help Hey, There is an issue with multiple sport channels on foxtel go. Fox Cricket, Foxtel More+, and Footy Play+ are all down. You are probably aware of this issue, but is there a timeframe on when they will be available again?
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Tim Everingham
(@thedarleknight) reported
@guerillacricket Evening Guerilla!! I was wondering if Messy or Forthy or any other Australian Guerillas were having any issues with Fox Cricket? It just keeps showing ‘ unable to present the scheduled programme’ and Foxtel support is about as useless as a wet blanket
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Samuel Gordon-Stewart
(@Samuel_SGS) reported
@Nikstar81 @DeanFonzy @FOXTEL_Help Try 571. The SD version of Fox Cricket in its awful picture quality seems to be working.
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Samuel Gordon-Stewart
(@Samuel_SGS) reported
@Jeanette_05 @Foxtel They seem oblivious and uninterested. It’s happening on multiple channels. If you have an IQ set top box (ie. not Foxtel Go), try channel 576. This is the SD version. Picture quality is poor but at least it works.
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Samuel Gordon-Stewart
(@Samuel_SGS) reported
@justin1flynn @Foxtel Try channel 571. It’s the poor quality SD channel. Works on IQ set top box. Not available on Foxtel Go, sadly.
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Anthony Bieniak
(@Bienie) reported
@acccgovau how much live sport are @Foxtel allowed to fail to deliver before customers get compensated? Rubbish service from a monopoly, with no explanation - consumers deserve better.
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MMthetruth
(@MMthetruth) reported
@rennaestubbs In Australia: Foxtel for ESPN and BeIN... you then get free access to their apps. Need Stan + Sport for French and Wimbledon if you want choice of match other than free to air network's choice. BJK & Laver Cup through their sites. Adds up.
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Steven Rudolphy
(@StevenRudolphy) reported
@Foxtel on Foxtel Go, no cricket on 501 last night or this evening. What's the problem?
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Andrew Birmingham
(@BirminghamAg) reported
Just sitting down to watch Foxtel… oh sorry I mean #insiders on the @abcnews … actually I was right the first time.
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Enigma502
(@enigma502) reported
@roscoe_023 @Foxtel You have to call them up and say you want to cancel. They'll put you through to the retention team who will offer you all these deals to stay
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Dan
(@crazeeedriver) reported
@Chitch_24372316 @leipard @PSyvret I convinced my mother in law to start streaming services and cancel her Foxtel. Now she's recommending it to her friends.
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aus_sports_punter
(@aus_sportpunter) reported
@VicJin5 @PreqCricket @FOXTEL_Help How can you have channels not working for a couple of days? Not good enough
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Lou•Is•A•Fox
(@loufox13) reported
@FOXTEL_Help why is channel 501 not working on Foxtel Go??
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Jason
(@HootieJB) reported
@FOXTEL_Help Hi live chat. Can you take me back in time to yesterday lunchtime so I can change my plans to stay up and do something different than be disappointed by your crappy service. Thanks.
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Claire Dean
(@ClaireLouDean) reported
@DeanFonzy @FOXTEL_Help Same problem, so frustrating
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FPL Manager “MAD Souvles”
(@FPL_MADSouvles) reported
Top deck is shut at Marvel. North Melbourne fans must be out in full force. Potentially today, it could be the lowest crowd attendance and lowest score for Norf? Also funny how Channel 7 gave away their usual Sunday prime 3:20 game to Foxtel. Poor Norf.
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julie ashworth
(@onujuj) reported
@PSyvret I don't buy Murdoch fish and chip wrappers and don't have Foxtel. But I have contacts who tell me about the garbage they preach. Why would any sane person listen to Peta Credlin? Just the thought of her and Abbott is enough to make me puke.
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Samuel Gordon-Stewart
(@Samuel_SGS) reported
@KirstinLewis25 @FOXTEL_Help Try channel 571. It’s poor quality SD, but at least it works. 501 has been down more than up for 24 hours now :(
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Steven Rudolphy
(@StevenRudolphy) reported
@FOXTEL_Help no cricket on Foxtel Go again tonight Channel 501 What is the issue?
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Dean Marsham
(@DeanFonzy) reported
@ClaireLouDean @FOXTEL_Help Must admit this is the first time I’ve noticed this issue but there have been plenty of other issues it’s more last night I wanted to watch aus vs Sri Lanka no mention the game moved to another channel someone kindly told me but where is Foxtel to explain why this is happening
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VicJin
(@VicJin5) reported
@theBanger47 @Foxtel Utter **** 30 people in the queue on the 'help' knows nothing...
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🦑YUNG BOOCHIE🎥
(@maccimusprime) reported
@Foxtel why did you just update Foxtel now and remove my access to all channels and content wtf?????
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Mog
(@Mog7734) reported
@guerillacricket my Foxtel is also giving me the shits and not working. But really I'd rather listen to your dulcet tones.
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Gaetan
(@gjpv17) reported
@Chitch_24372316 @leipard @PSyvret Same, cancelled Foxtel and not reading or certainly not spend a cent on Murdoch crap. Not even good for kitty litter 🤮
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Samuel Gordon-Stewart
(@Samuel_SGS) reported
@JoelDFleming @Foxtel Try 571. The SD version of Fox Cricket in its awful picture quality seems to be working.
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C C of B😷
(@ClayClayChucky) reported
Its a bit crap that @Foxtel hasnt got the rights to #LeMans24 Any motorsport fan in Australia watches fox for F1, V8’s, Indy, Nascar etc & I refuse to buy Stan just for 1 race a year.