FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (1%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Toowoomba, Adelaide, Perth, Melbourne, Hobart, Mosman Park, Brisbane, Gold Coast and Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
TV | |
| Sydney |
TV | |
| Toowoomba |
TV | |
| Adelaide |
TV | |
| Adelaide |
Phone | |
| Perth |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan Johnson
(@the_red_heifer) reported
I have to change my Foxtel box so I'll lose all the **** I have taped so I'm rewatching as much as I can, I'm gonna miss Bobcat Goldthwait's episode of HBO Comedy Half-hour
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oh hey didn't see you there.
(@castiolare) reported
@Fictional_greed the animated kids tv we DID get was primarily british and a little canadian (i watched a lot of the og total drama island seasons) because nickelodeon/cartoon network was foxtel (expensive cable, so you'd only ever watch at a hotel)
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Scott Gumbleton
(@scottgumbleton) reported
@steve_keipert Heard you on SEN & couldn't agree more about the world feed commentary...headed by Luke Elvy who should have been benched years ago. He's terrible. And the world feed we now get on regular tour events. I've asked Foxtel...would be good if you could get some answers
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Anthony Eales
(@ants000) reported
The @Foxtel Go app crashes immediately when I try & open it in @Android 16 on my @Google Pixel 9 Pro XL. The Foxtel Go Android app opened but I could never log into it the whole duration I had Android 15 installed on my phone. Felt I shouldn't have to install the beta version. 👎
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Laird 🏴🇦🇺🎗️
(@LairdMcBain) reported
I hate the @Foxtel #IQ3 **** remote control so much.
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Ben Heneker
(@BHeneker) reported
@jack_perkins @kayosports @kayosports_help What a ******* joke Foxtel/Kayo were. There is no reason to miss the start on a race where your AU nascar market knows there’s a good chance to watch an SVG win. Poor form
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Ramble On
(@PaoloRamblesOn) reported
@Foxtel can you upload the F1 Canada race already? We pay stupid amounts of money for this service so speed it up. You haven’t even uploaded qualifying yet and that was over a day ago.
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🇦🇺⚽️Sam⚽️🇦🇺
(@MelbourneBlokee) reported
@NealGardner_ Same ****. But yeah the quality is unreal compared to other streams. I’m watching it on Foxtel, thru the actual satellite. And nothing comes close. No delay, no blurry picture. It’s great..
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Socrates Miles
(@Socrate90000750) reported
@JosephCarrozzi @Foxtel @DAZNFootball Wait until their new senior executives do an audit and find out that previous/current management over pay for the AFL rights. It’s a boys club Melbourne network that has used the shareholders money to look after their mates in the AFL. AFL will be in for a rude shock soon.
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WanderingLach 🌏✈️🏈🏏🏉
(@LachlanB_) reported
@Keg767 Vodafone $5 roaming. Use mobile signal, not WiFi. It has a built in VPN so the phone operates as if still in Australia. Can watch on Kayo, Foxtel app etc. Easy!
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Joseph Mann
(@iosefmann) reported
the only way you can watch the whole series in australia at the moment is either finding the old dvd collection (low quality, equally expensive), a VPN to a US streaming service (doesn't ******* work), or recording the whole series on foxtel (cheap but can take weeks)
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Stevo
(@jaded61) reported
@damoj88 i hate Kayo. But i will never pay for Fox Footy as i won't pay for the foxtel package
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Candour
(@Candour100) reported
@FOXTEL_Help you need to release a beta version for devices running Android 16. The current beta version does not work. This is really poor form as we are now unable to use Foxtel away from home until this is rectified.
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Candour
(@Candour100) reported
@DEBOCODEB Every other app works. This is an Android 16 issue as it happened with Android 15. Foxtel wasn't compatible with it and it seems they haven't learnt.
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Candour
(@Candour100) reported
@FOXTEL_Help Hi there. The Foxtel Go app won't open up at all. Have other users experienced the same issue?
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Odin and ember
(@caroline171165) reported
@AussieFlocker I saw it on a foxtel channel think it was show time I couldn't be bothered even watching it for a minute she can't act for crap have better things to watch
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Steve
(@stephenc24) reported
@damoj88 What is the price up to know ? Feels like it’s gone up multiple times recently based on socials. I’m still old school Foxtel which is also overpriced but at least no buffering issues
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The Camel 🌳
(@camelboy33) reported
@damoj88 Dump it mate. Go Foxtel Now. App. No streaming issues. $29 per month.
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Mike Graham
(@mgw200) reported
@Colvick I have a similar problem with the MAX app, on Foxtel. Freezes, stops, skips and now I’ve stopped watching it.
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JT
(@rooboy1988) reported
@GenSoreness_ @damoj88 Foxtel is way more expensive than Kayo but also own Kayo so deliberately make it **** so you get Foxtel instead
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Nathan Fisher NF7
(@NathanFisherNF7) reported
@Foxtel Way to take advantage of older customers. My dad pays $250+/month for an outdated IQ3 box with no rewind, missing channels (Animal Planet, Comedy, etc.), and no real support. Tech help now costs extra — even worse for regional WA customers. Shameful. Do better.
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✨No One Special ✨
(@shannonl76) reported
After over 10 ears being a loyal customer of @Foxtel I am now going to change to fetch. Live chat has no customer skills, I have to ask all the questions and wait for them to finally answer with no help at all.
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Wilma Wright
(@22101952) reported
@joshthelad3 @MayneReport @Foxtel INR? We had it for free in country NSW. I hated this ****. The only thing I liked was watching their faces whenever Labor won an election. The spruik the most hateful stuff.
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Crossy
(@Crossy333) reported
@malcolmconn How rubbish is the Prime coverage. FTA TV and foxtel have their issues, but at least they would have given this event the hype it deserves. Prime just feel like they don't give a ****.
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Dariyen Jones
(@DetroitLemons99) reported
@AGissara wouldn't be so **** if it was on foxtel haha
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Lewdog
(@Heyagarn) reported
@PrimeVideo Trying to watch the World Test Championship in Australia, rubbish quality (won’t buffer to HQ), now website won’t load! You take the cricket away from terrestrial subscription like Foxtel for a lesser service!
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Ricky🏄🏼♂️🦋
(@galumay) reported
Just realised Foxtel isnt even showing the ICC WTC Final, saves listening to the awful Aussie commentators anyway, watching on SA SuperSports, seems like they are taking the English Commentary, although its just the build up so... Anyway, GO SOUTH AFRICA! #Cricket #WTCFinal
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Matt Allen
(@mattman1469) reported
@FOXNRL @Foxtel @kayosports What BS My question is who is going to kick Qld out of trouble on the 6th tackle when they've only made 20metres to the 30metre line DCE had a very long boot on him, Munster isn't a long consistent kicker, Dearden lacks depth, Ponga has good high kicks but not long kicks
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GTD
(@Rabbitoh22) reported
@FOXNRL @Foxtel @kayosports No never what an insult
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Stewart James
(@BlipTone) reported
@DefundTheABC @abcnews 1. Why does broadcast based media need to end? Who is going to put up their hand and pay money to Foxtel channel 7 9 and 10? Most media is vulnerable to technical interference WiFi is vulnerable as well, so the Internet is not fail safe either