FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (53%)
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Internet (23%)
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Total Blackout (17%)
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Wi-fi (4%)
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E-mail (1%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Perth, Melbourne, Adelaide, Scarness, Sydney, Bundaberg, Canberra, Kalgoorlie, Tamborine Mountain, Warragul, Yass and Berri.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
TV | |
| Perth |
Internet | |
| Melbourne |
Total Blackout | |
| Perth |
TV | |
| Melbourne |
TV | |
| Scarness |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Kye Rosendale
(@WonderDalek) reported
@alicexmaiaMFC your upload speed issues as I cant recall if you mentioned download as well on HFC are a common issue with HFC because NBN is still sharing the space with Foxtel/Telstra. Have you tried factory resetting the NBN NTD? Pin in the reset hole for no more than 10 seconds and let it
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Brad Griffin
(@adelaidebrad) reported
@Telstra I must say the response to fixing my NBN issues have been appalling. Techs being sent who couldn’t fix anything. Nearly 4 weeks of no internet, chewing through mobile data and now joy of joys the Foxtel box is having a hissy fit. #nothappyjan
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Daniel Mann
(@danmann) reported
@StuartRandall @ESPNAusNZ Wtf that is ridiculous. Foxtel is so expensive . And fetch is an absolute pain in the ***! Way to go making it easy for international viewers and growing the sport
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Daniel Mann
(@danmann) reported
@StuartRandall @ESPNAusNZ Wtf that is ridiculous. Foxtel is so expensive and fetch is an absolute pain in the ***! Way to go making it easy for international viewers and growing the sport
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Erica Kovacs
(@IanKeshaFan2) reported
@FOXTEL_Help hey foxtel. Is there a mail strike?🤔🤔 cos I still haven't received my November issue of foxtel magazine.
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🔥🔥🍑Ralphus💉The💉Himalayan🔥DEVIL🍑🔥🔥
(@Bubu_ThePeach) reported
@Carnsy @Foxtel No point paying, all their crap is available online for FREE anyway, even their live sports.
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Romina Aquinchay
(@romina2109) reported
@FOXTEL_Help my service is out, i live in postcode 2036. What is going on???
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Andrew Rickards
(@AndrewRickards) reported
@StuartRandall @Engibeer17 @ESPNAusNZ There are quite a few issues regarding the entire set up but that's not important right now. However, this casting/Chromecast is the biggest problem right now. When will these be resolved? Foxtel is denying a partial refund because they believe it's not their problem.
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Andrew Rickards
(@AndrewRickards) reported
@StuartRandall @Engibeer17 @ESPNAusNZ How can I contact someone from Australia who works in support then? I don't know how this conversation is going to help if you don't work in support? It sounds like the exact same conversation I'm having with Foxtel.
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Vimal Kumar 🔰
(@vim_storm) reported
@Foxtel The most disappointing and worst decision made..Had an Android Smart TV with Foxtel Now that worked and moved to IQ5 which doesn't even bother to work even after trouble shooting for 1 hour with the Tech team
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Steven Le'Toille
(@SToille) reported
Watched Rock legends: Birth of Metal on Fox docos and not feature or mention AC/DC. What a load of crap #foxtel
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Raving Stark
(@RavingStark1) reported
@pwafork Actually Telsta under Sol, NewsCorp in trying to hinder streaming competition with Foxtel cable & the LNP generally by dumbing down the NBN ALL tried to fight the progression of technology & consumer choice. Its happening again. Don't you neanderthal's learn from failure.
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🕇 Meg 🕸👻🕷🍬🎃
(@80sbabeeAngel) reported
Mum tried it on hers and hers is working Must be a foxtel issue
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Luke Bayly
(@bayly) reported
@kayosports_help Doesn’t really answer the question. Formula 1 is broadcast in 4K on Foxtel, why is the Kayo stream of such low quality? You support 1080p. Do you literally just record/capture the broadcasts from Foxtel “HD” channels (720p) and re-broadcast for Kayo streamers?
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Satpo
(@Satposts) reported
@RichardManes5 @sallyrugg I do not subscribe to any of Murdoch's newspapers (physical or online). I have Foxtel for my daughter and to watch AFL. Never watch Sky News. Now, you are trying to be too clever by half and simply showing that you are ignorant.
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Norrie
(@spansexual) reported
@leighsales I had to look google that to discover Succession is a series on the private subscriber access only Foxtel network owned by Murdoch, so the ABC is now touting for Foxtel.
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Daniel Cohen
(@Fishman_Dan) reported
@millionsofmyles I replaced Foxtel with Netflix, Kayo, Optus Sport and Disney+, and still waaaaay in front. No regrets, the coverage and watching through any device (or a Sony TV) has been exceptional. Foxtel too slow to adopt new technology, and overpriced.
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Daniel Morrison
(@dantommorrison) reported
@JRDNM0 it’s literally only on foxtel go in australia. it not appearing on a foxtel owned service like binge is a national crime.
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Vimal Kumar 🔰
(@vim_storm) reported
@Foxtel Hi Jack it's been more than 4 hours of my DM I'm still awaiting a resolution
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Vimal Kumar 🔰
(@vim_storm) reported
@Foxtel I have sent a DM to the Foxtel help ID and hoping this is fixed today
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❄️ Snow 💜
(@snow_amami) reported
@aussie_kitten YOO you all are good? all these little super bad storms have been around so much lately call insurance if you've got it. last year around this time lightning struck across the road and it hit house and pole which does the foxtel stuff, check everything which was connected to it
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Brad Griffin
(@adelaidebrad) reported
@Telstra I know but it’s completely unacceptable that this is dragging on this long. I am paying for a service that isn’t working. Couple that with a Foxtel service that is no longer working and I’m very annoyed ATM
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Aussie Star Trek Fan
(@picarddata_rc) reported
@ParamountPlusAU love this show but I have no idea why you did a deal with foxtel when you have your own streaming service. Had you not done a deal with the rip off artists known as foxtel they might have got the hint nobody wants there overpriced content.
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Norrie
(@spansexual) reported
@TimOverland3 @leighsales Not that guy, but an actor on the Foxtel network, so ABC is now touting for Murdoch's subscriptions.
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Greg Peart
(@gregpeartpolish) reported
@Gameoverluke I watched it about 4 or 5 times, l remember it just come on foxtel a couple of years ago. I had never heard of it, gave it a go. And enjoyed it Fucko.
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jaySh0
(@Sh0Jay) reported
@Foxtel 😩😩😩😩😭😭😭😭😭😭. Don’t let it be over @Foxtel #Wentworth This is like a bad dream 😭😭😭😩😩😩
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Tim
(@skramit) reported
@SkySportsF1 Please fix the commentary sync in your 4K Int’l feed to @Foxtel. It’s been out of sync for 2 years or more. Watching g the 4K vs HD straka is a big difference in commentary sync. 4K is unwatchable. #F1
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Brad Griffin
(@adelaidebrad) reported
@Foxtel settle a bet. If my NBN is down, can this cause my IQ3 box to not work?
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Ashley Alp
(@alp_ashley) reported
from
Melbourne, State of Victoria
@NototyrannyNOW Foxtel. Damn auto correct
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Lola
(@Izzakhunt) reported
vitamins, supplements, etc are the biggest con western culture has shat out since trickle down economics and foxtel. u are literally handing ur money over for a product that doesnt and never will do anything it says on the box. not one of them. expensive piss and an empty wallet