FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (49%)
• Internet (35%)
• Wi-fi (8%)
• Total Blackout (5%)
• E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Cornwallis, Melbourne, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.

City	Problem Type	Report Time
Sydney	TV	15 hours ago
Sydney	TV	4 days ago
Sydney	Internet	5 days ago
Cornwallis	TV	6 days ago
Melbourne	Total Blackout	9 days ago
Sydney	TV	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@Vossy7) reported 7 minutes ago

  Logging into Foxtel to see Newcastle up 42-38 What ******** is that? Congrats on ******* up your product @NRL

• 
  Span (@leespanos) reported 7 minutes ago

  @centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish

• 
  2 Passionate Blue Baggers (@2_Blue_Baggers) reported 7 minutes ago

  @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

• 
  TITO (@TitoPerez89) reported 9 minutes ago

  @BinManIan Doesn't come as a surprise to me. I will clarify that I don't believe P+ product is better than Foxtel but more ⚽ viewers are watching as the cost of P+ is astronomically cheaper than Foxtel. I NEVER paid FT a cent instead I went to games and now I watch a LOT of AL games.

• 
  Les Slee (@Manlyles) reported 9 minutes ago

  Is there a worse company to deal with than @ Foxtel absolutely **** service

• 
  catherine (@CathP82) reported 10 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  Chris Rauchle (@ChrisRauchle) reported 11 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

• 
  DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported 12 minutes ago

  @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

• 
  Mike Oxbig (@Manbearpigzebra) reported 14 minutes ago

  I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job. **** you #Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

• 
  Bryan S (@BryanS81) reported 18 minutes ago

  @Foxtel fix ur sound on the footy!!!

• 
  Catta (@Catta_SCT) reported 19 minutes ago

  @AFL @SuperCoachAFL @Foxtel Ffs Foxtel, we customers pay big $$$$ for your service - your efforts for the massive Anzac Day match between the Pies & Bombers was absolutely PUTRID Lift your fk’n game you 🥔‘s

• 
  S B (@Conigman) reported 21 minutes ago

  @footyindustryAU Can i ask a stupid question? Why did Dazn need to buy Foxtel? Why couldnt they just save there cash and bid for the rights of the NRL, AFL when it comes up etc? I mean Foxtel (Fox Sports) are worth nothing without the rights in the first place?

• 
  Jonathan Wilson (@jfwfreo) reported 23 minutes ago

  @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

• 
  Scott Patten (@Mehyouthink) reported 30 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  LeTigre (@LeTigre_12) reported 32 minutes ago

  Can Foxtel turn down Garry Lyons microphone? He does not shut up

• 
  Scrumblebum (@scrumblebum1) reported 35 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Julie Burgess (@julieburgess623) reported 37 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  wb1234 (@wallybechara) reported 40 minutes ago

  @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

• 
  Jan (@bimmyjartel) reported 46 minutes ago

  @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

• 
  Ramon Pinyataro (@ramon_r31189) reported 49 minutes ago

  Do remenber watching this on Foxtel many years ago back in 2012 and recall saying to myself if what she is saying is true i hope people wake up because we are in a lot of trouble

• 
  Jan (@bimmyjartel) reported 50 minutes ago

  @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

• 
  Morsey (@WCE92940618) reported 51 minutes ago

  Let’s be honest @7afl coverage is so much better than @FOXFOOTY this year All they need now is a couple Saturday games and i would cancel @Foxtel

• 
  kylie bowers (@KYEZZACHEIFZ) reported 51 minutes ago

  @Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them

• 
  Jalin Cedar (@JalinCedar) reported 52 minutes ago

  @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

• 
  JT (@Tanswell87) reported 54 minutes ago

  I hate watching on nine but **** foxtel and Kayo. Go hard nine.

• 
  Scrumblebum (@scrumblebum1) reported 55 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 56 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Wayno (@kts350) reported 56 minutes ago

  @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

• 
  Alice Stewart 🦂 (@Theretributor) reported 58 minutes ago

  @Ausbobsmit Knifing Tony Baloney was a fine public service. You forget Tony brought us world slowest copper wire internet to save Rupert Murdoch’s satellite Foxtel crap from being dumped in the bin. The man in the photo had to sell the dog to us. Not me - I was one of first fibre connected.

• 
  Cant Post - X Sucks (@SuthoDan2) reported 1 hour ago

  @pantherman45 Disney has nfl Netflix has wwe Paramount has ufc Literally only nrl left on foxtel Big trouble