FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (50%)
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Internet (24%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Canberra, Perth, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Canberra |
TV | |
| Perth |
TV | |
| Brisbane |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Biggie
(@cbiggins) reported
Oh Sam Neill (@TwoPaddocks) are you seriously doing advertising for @Foxtel and the Murdochs? You've broken my heart.
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Renata
(@itsrenatak) reported
Foxtel are gifting me a voice activated remote control for my box as I am a long time customer and now voice activation is available on iQ3 boxes
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Shane Bryan
(@ShaneBryan_IT) reported
Watching Outlander via @Foxtel streaming and it’s full of ******* ads. Time to cancel this bullshit service.
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Steven
(@tunny_25) reported
@Foxtel 15 years loyal was paying $80 plus, all I wanted was sport because I didn't watch anything else, they didn't want to help so straight to Kayo at $25... happy as pig in ****.
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Brian Eade
(@EadeEade4) reported
@Foxtel Why is Qld Gov. forcing the aged in nursing homes to have a boosters ? .The jab, is killing the aged .The age are dying with the Jab, & they put it down as covid . to inflate the numbers. I believe there should be an enquiry into the ingredients of this deadly jab.
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Brandon Egan
(@Brandonissick5) reported
@WWE Ngl never been to a Wwe event let alone watched a WrestleMania only really watched Wwe Raw and Smackdown on Foxtel when i was young back in the attitude era
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alex white 💣
(@whitebaitonline) reported
@Foxtel let 👏 my 👏 dad 👏 cancel 👏 his 👏 plan
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Trevor Long
(@trevorlong) reported
@AnthonyClarkAU @Telstra @Foxtel Do not pay. They NEED you to get off cable... I think the through telstra part is the problem - have you spoken direct to Foxtel about switching TO them direct and getting the new box?
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Lee
(@lee_g_b) reported
@TheCurbAU Thankyou, was wondering that... I forget which ceremony was via foxtel recently but I was hoping to avoid having to make another fake email address for a trial for that ****
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Anita Lawes
(@mrsjbj) reported
@FOXTEL_Help is there an issue with the My Foxtel app and searching in the guide? Everything I search for comes up as no results - even when I’m searching for a show I know is there. Have updated app and my phone OS.
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Alp
(@PotteryTNT) reported
@Aaron_Amb25 @Foxtel Yeah having the same issue here :(
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RAY C (Sewer Rat extroadinaire)
(@rayclister) reported
@colinelvy11 Foxtel wasn’t into streaming at the time the NBN was being installed Now the govt is spending millions on the NBN in the bush to improve the service Some co-incidence hey?
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Ingrid
(@sistalma) reported
@Foxtel Well that was a massive fail @Foxtel have tried everything you have suggested and not one reply other than automated ‘bot’ message. You leave me no choice but to cancel all 4 boxes mine and my parents !! Great service 🙄🙄🤬🤬 NOT!!
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JRD
(@jrdrace) reported
@Motorsport So Australian F1 fans are ripped off once again. Now we have to buy Foxtel and all the useless tv garbage just to be able to access the F1TV app. 🤬.
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James Nankivell
(@JamesNanks) reported
I’m very very slow on the uptake here, but is there any reason for me to have Foxtel rather than just Binge & Kayo??
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Neil
(@Neil66650198) reported
@Foxtel Hey assclowns, Murdoch's worth 20 billion dollars & he STILL instructs you to screw every cent you can out of your customers? WTF?!!! 😠😡🤬
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Benny Mattoos
(@BeePM68) reported
@Gieusahaggis1 @Foxtel @DellMatchPlay It’s odd the way they share the your broadcast with GOLFTV. Actually - replace odd with completely dog ****.
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Steve
(@AttungaRacing) reported
@staceyropa1 @Foxtel Terrible
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Carlo Guevarra
(@Mvfcarsenal) reported
@bugwannostra What's hilarious is the same nbn that the lnp botched . Murdoch has to use as people are dropping their foxtel connections and stream everything. The last two years of covid has shown Australia how stupid the lnp are for ignoring future proofing
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John Cas
(@moresunshine_1) reported
@Foxtel Play ad’s during replays that go on and on and on. Can’t get their on demand sport (F1) till days later. Go app is unstable and hasn’t improved for years (no investment). Sounds like a dino, acts like a dino, must be a dino.
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Fiona Mackie
(@FionaF68) reported
@FOXTEL_Help Could someone please help me. For nearly 3 hours I have tried to get a replacement IQ box for one that no longer works. I was on an online chat for 75 + minutes, it was ended by your consultant without a solution.
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eCellarDoor
(@eCellarDoor) reported
@sarahvmac No, we don’t and never have had Foxtel (as a matter of principle mainly!). If the cable is already there at your house, my understanding is that whoever you choose for the NBN will use that cable to deliver it as it will deliver the best speed.
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Scrumblebum
(@scrumblebum1) reported
@FOXTEL_Help must be having enormous issues as I went to the chat (robotic) and then send me to “real person” with a sign coming up saying I’m 39 in line…..shheeeshh
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Ingrid
(@sistalma) reported
@Foxtel @FOXTEL_Help What the heck is going on with yr service 😡I phoned twice 2day only to get hung up on & finally got thru to give new address & was told FoxtelGo would still work. Well surprise surprise i can’t login! error message saying I’m no longer a subscriber Wtf 🤬
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Teflo⚡️
(@teflocarbon) reported
@williamvonkerr @tax_oz Chernobyl is only on Foxtel Now and BINGE I believe. Binge has ******* awful bitrate though so I'd try to avoid watching it there.
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STIVETTE JOAN BROWNHOLLOW
(@jasontame) reported
U R G E B T A T T E B T I O N @FOXTEL CRIME AND INVESTIGATION CHANNEL DEPARTMENT W H A T P R A Y T E L L IS THIS **** SHOW BODY OF EVIDENCE GET THIS NONSENSE OFF OUR SCREENS AND GET @FORENSICFILES BACK ON NOW DONT MAKE ME TEXT @RUPERTMURDOCH I WILL IF I HAVE TO
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alex white 💣
(@whitebaitonline) reported
We need to put sanctions on Foxtel until they let my dad cancel his plan
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Apolinski
(@And_Polin) reported
@F1 no Australian f1 fans wanted foxtels rights to f1 extended, foxtel is a hugely overpriced bucket of crap here and I for 1 would have preferred to pay for f1tv and keep my money out of fox corporation's hands
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Grant Pallant
(@grantpallant) reported
from
Adelaide, State of South Australia
@FOXTEL_Help I was going to cancel someone from retention called we discussed and I argreed to stay get iq5 box in price package but she was going to call me back as was having trouble finding my address
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Pete Williams
(@PeteWil52408518) reported
@John_Michaels1 Multiple betting agencies sponsor either clubs directly or r advertised non stop on 9 & foxtel as u say leagues clubs r funded by pokies. I don’t have issue what they do as long as they weren’t drinking b4 games. But I hope welfare officers check in on them 4 gambling addiction