FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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Internet (49%)
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TV (37%)
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Total Blackout (8%)
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Wi-fi (6%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Adelaide, Brisbane, Melbourne and Teatree Gully.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Adelaide |
TV | |
| Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
TV | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Cam St.Clair
(@SaintCam) reported
The ad replacement service on Kayo is clunky as heck. Seeing a lot of clipped content, tiny sections of commercials that looked bound for Foxtel.
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Cullos.os
(@OsCullos) reported
@TelstraEnt What crap,how bout delivering the basics you sell?After 65+ years as Telstra customers my parents were forced to leave you & go to Optus after a debacle of an NBN setup. Theyve paid $250+ a month for 20 years for internet & foxtel, 1/2
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Pete Newcombe
(@NewcombePete) reported
@Fagsy82 @Foxtel They just lost a longtime customer
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Darren
(@Darren09257992) reported
@NFFC Wish I could watch it **** Foxtel showing a crap Scottish game even though promoting this game 😡
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pluginmatty
(@pluginmatty) reported
@VinceRugari @DanielCherny Fans used to pay $100 a month on a two year lock-in contract with Foxtel, where they're expected to supplement the costs of running Sky News, Nickelodeon, and Foxtel's ever-increasing slate of local dramas that nobody watches. But somehow an extra streaming service cost is bad?
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kiwigal
(@landerslass) reported
@FOXTEL_Help Damn the rugby is really the only reason we have kept Foxtel :(
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A-League Villa
(@ALeague_Villa) reported
@ALeagueWrapUp @Foxtel @FOXSportsAUS Oh **** it's just disappeared from Kayo altogether
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📺The Twilight Zone Classic Series (1959-1964)
(@TheTwilightZon9) reported
@53pamela_h Agree! Make it a USER PAY SUBSCRIPTION SERVICE like FOXTEL, AUSTAR & OPTUS SATELLITE SERVICES!
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WorldlyRacing
(@richardfdillon) reported
@redamoor @MickLynch_Age I had precisely the same problem last night - Sony Bravia working fine for TV and Foxtel, but not 'seeing' my Optus wifi which was working perfectly on other devices. Rang the Sony 1300 this morning: simply do a hard restart by pressing on/off button on remote > 5 secs
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kesokoji
(@kesokoji) reported
@MJFnh By Foxtel idiot.
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Pay Me in Exposure
(@toddulus) reported
@GuardianAus I saw he had problems with Sam Neill’s series on ABC via Foxtel of all things, so I binged it. I can’t see what his problem was. I now conclude he is simply a caricature of outrage without context.
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Pete Newcombe
(@NewcombePete) reported
Easily the worst customer service I’ve ever experienced with @Foxtel so the easy option is to cancel! Absolute disgrace they are
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Hayley
(@Hayleyyemma) reported
@LloydGSR I’d pay the extra for the same standard of broadcasting last year on Foxtel and leave the dumbed down version on FTA
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thatbro
(@thatbro83) reported
@FOXTEL_Help Thanks Mac - Live 4K sporting content is non existent which is such a shame, especially with having IQ4. Some of those cameras used at Bathurst this weekend are poor - HD is blurry.
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ScruffyEwok
(@ScruffyEwok) reported
@FOXTEL_Help We have tried all the trouble shooting,tks.CH186 still only channel not working properly. Apparently your Foxtel technicians have escalated issue today. SBN CH186 has not been working properly across entire Australia all day today! hope fxtel techs fix it soon :( @SonLifeNetwork
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Sonja Haugh
(@Sonjahaugh) reported
@FOXTEL_Help Facebook is garbage. Thanks Mac.
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WorldlyRacing
(@richardfdillon) reported
@MickLynch_Age Hi Mick. I had precisely the same problem last night - Sony Bravia working fine for TV and Foxtel, but not 'seeing' my Optus wifi which was working perfectly on other devices. Rang the Sony 1300 this morning: simply do a hard restart by pressing on/off button on remote > 5 secs
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Luke Parsons / 潘光明
(@lparsons) reported
I hate it when a movie's digital streaming rights have been bought by the worst streaming service (@Foxtel) in Australia. Forces me to go and buy the movie because there's no way imam supporting that woefully outdated service.
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Erin Delahunty
(@della79) reported
Email subject: Add on Foxtel from Telstra! Me to self: Wonder how much it is, always been so over-priced I've never bothered. *scans email* Me to self: $50 for 12 months. Wow, cool. Guess I'm a good customer, x3 mobiles, broadband. *reads properly* Me to self: $50 a month. ****.
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Peter Tanevski
(@peterMVFC) reported
@karmabusdriver @FOXTEL_Help Paying is no issue me and linking it is 😜
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Darren
(@Darren09257992) reported
Get up to watch Nottingham Forest vs Derby and **** Foxtel showing a shity Scottish game??? Why advertise a game and show something else!!!!!
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Rahul Gupta
(@rgrahul_gupta) reported
@LachlanB_ @kayosports_help both the content and the technical infrastructure is poor - it shuts down if you get a call, email or sms on iphone - abc iview is far superior technically - kayo next to useless on iphone - they dropped sky news without notice - foxtel, foxsports, kayo all basket case
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koberulz
(@koberulz) reported
Foxtel signal keeps dropping out. Did someone forget to dial before they dug or something? This tweet brought to you by mobile data because WiFi is just as intermittent.
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Racing Viewer
(@compaqfw22) reported
@SupercarsParity Because murdoch hasnt endeared himself to a lot of the Australian public, that’s why people do care who owns it. Just look at what news limited did to rugby league. Supercars would keep running just fine without Foxtel money. And if it doesn’t, then it never deserves to go on
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Red Bull Bus Driver
(@sydbusinspector) reported
@meadea Foxtel and NewCorpse is the Worsr But not as bad as #Qantas $500million in handouts and they still layed people
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Eastern Suburbs
(@Uber331) reported
Hopefully you @foxtel. Will NOT produce another Golf Barons Show ! It’s the most stupid. Moronic pathetic show ever to hit the TV
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Shane B
(@ShaneB19) reported
@FOXTEL_Help Everytime i change the channel to FS6 it says " NO SATELLITE SIGNAL " Done it all day.
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Peter Tanevski
(@peterMVFC) reported
@FOXTEL_Help Thanks for the reply but my tech skills are below par - I’m a Commodore 64 person Any chance someone from Customer Service can call me to help me over the phone #Thanks
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simmy ♡
(@dntbsdsire) reported
@kIeebarb i didn’t have foxtel bc we were poor so i haven’t seen this show so i don’t get it but anyway that’s me laughing at u
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****
(@khovert_) reported
I never thought I or my peers would be paying more per month than foxtel cost in 2005 for like 5 different ****** foxtelesque services!