1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 56% TV (56%)
  • 26% Internet (26%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Central Coast, Brisbane, Arumpo, Melbourne, Strathfield, and Wollongong.

CityProblem TypeReport Time
Sydney Internet 2 days ago
Central Coast Wi-fi 14 days ago
Brisbane TV 14 days ago
Brisbane TV 15 days ago
Brisbane TV 17 days ago
Arumpo TV 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • Duckimusprime
    Tom Baker (@Duckimusprime) reported

    @simmos83 @jarrodwalsh Criticising ****** behaviour from Foxtel? And you want to try and pull out club v club ****? The fans of the Hard-done-bys are a ******* weird lot.

  • mfawcett1977
    Mark Fawcett (@mfawcett1977) reported

    @Tuxy81 These streaming companies will never learn. Prices here in Australia are more than the Foxtel everybody replaced them with. Streaming was meant to be cheaper than cable, but here we are.

  • jakeemccormack
    Jake McCormack (@jakeemccormack) reported

    @kayosports @Foxtel tv director has to lose his job after this performance. This might be the worst major sporting event coverage I’ve ever seen #AFLDonsPies

  • TH79Games
    TommaHawk79 Games (@TH79Games) reported

    @FIAWEC @beINSPORTSASIA thatd be right Foxtel ditched its BEIN sports channel partnership a few years back now i gotta shell out for them on top of everything life sucks being a poor schmuck on DSP😕

  • Maxtedjak3y
    jakey (@Maxtedjak3y) reported

    Foxtel to losing sound and screen going black, switch it too 7 and screen goes black and no scoreboard. Get you’re **** together

  • KYEZZACHEIFZ
    kylie bowers (@KYEZZACHEIFZ) reported

    @Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them

  • 2_Blue_Baggers
    2 Passionate Blue Baggers (@2_Blue_Baggers) reported

    @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

  • judithbourke
    Judy Bourke (@judithbourke) reported

    @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

  • ornums53
    George Munro (@ornums53) reported

    @1116sen Because Ch7 "Allegedly" have the footy rights but have 4 less games than Foxtel. No footy on Sat's poor elderly that AFL don't get any Sat footy anymore G but what would you blokes care. Broadcaters fault. And camera work is pathetic. Game is in chaos. Poor Laura took the hit.

  • heidipie2010
    Heidi van Delft (@heidipie2010) reported

    @PieNorthern @Foxtel The netball was on earlier… it was agonising watching it stop starting all game. I can’t even get social media on my phone because of the Wifi signal, it’s been getting worse every day at my house.

  • Mr_Ives_
    Mr_Ives (@Mr_Ives_) reported

    @BigOtrivia 100% footy is utter garbage viewing. Foxtel record it & fast-forward most of it. Gould offers absolutely zero. Ch7s new show is much better viewing. Don't get me started on the Hello Sport segment.

  • clarkshollanov
    Liz 🐨🦈 (@clarkshollanov) reported

    Great now I have to pay for Foxtel again. This **** ain’t cheap.

  • RJHampson01
    RJHtweets (@RJHampson01) reported

    Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

  • eskimo2708
    Steven Hing (@eskimo2708) reported

    @Tuxy81 Same as foxtel. Just tried to cancel

  • tim_smith1981
    Tim Smith (@tim_smith1981) reported

    Worst on ground today goes to @FOXFOOTY. Very piss poor effort especially given the recent price increase by @Foxtel #afldonspies

  • adriansal80
    Adrian Sal (@adriansal80) reported

    @SC___Scout Have never and will never get kayo. I've had Foxtel since day one. Never one issue.

  • AngryExile
    Angry E𝕏ile 🇺🇦 (@AngryExile) reported

    @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

  • IdealLoriM
    Lori Marshall (@IdealLoriM) reported

    Truly terrible coverage with sound dropouts at the most important moments tonight Foxtel. Not worth the $113/month we pay to simply watch the game. #AFLDonsPies

  • staintong
    Gary Stainton (@staintong) reported

    @matt__nicholls Perhaps DAZN's strategy is just to run out the existing contracts while DAZN pockets the subscription and advertising revenue, then eventually shut Kayo/ Foxtel down.

  • H_the_Strange
    H_the_Strange (@H_the_Strange) reported

    @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

  • Kazza2014
    Karen (@Kazza2014) reported

    @7AFL I hope so or I’ll be going down the pub to watch Foxtel.

  • bennyshelts
    Ben (@bennyshelts) reported

    @andrew_whelan The problem is, it still just uses the same linear channel feeds from Foxtel.

  • poundtown777
    Piewarmer (@poundtown777) reported

    @Foxtel @FOXTEL_Help How are we meant to watch anything when we keep getting playback errors popping up the last 2 days? Surely you come up with a resolution

  • JamesBa40189175
    Jimmy (@JamesBa40189175) reported

    @ausbtcclub We get absolutely **** all for working hard here in Oz. I had job and separate business with mates. Struggled for 8 years and everyone made money from the business except us. Electricity, Gas, Foxtel, wages, rent, rates, tax, gst, employee super. @mrYodaJ @fiftyshadezof1

  • camelboy33
    Bruce Goosnargh. 🌳 (@camelboy33) reported

    @Tuxy81 I pay $29 a month for Foxtel Basic and Sports on the app. No streaming issues. Ever.

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

  • Catta_SCT
    Catta (@Catta_SCT) reported

    @AFL @SuperCoachAFL @Foxtel Ffs Foxtel, we customers pay big $$$$ for your service - your efforts for the massive Anzac Day match between the Pies & Bombers was absolutely PUTRID Lift your fk’n game you 🥔‘s

  • CoJustice_48
    C_Of_Justice COJ (@CoJustice_48) reported

    How the hell does #KenHinckley GetARoleCommentatingOnTheShowdown ? He would have to go down as the worst coach in history for a side. Why @FoxSportts @Foxtel making us listen to the worst coach in AFL history ? He’s rich $ stop paying irrelevant conversation !! #AFL #crows port

  • AngryExile
    Angry E𝕏ile 🇺🇦 (@AngryExile) reported

    @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.