FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (46%)
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Internet (27%)
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Total Blackout (18%)
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Wi-fi (6%)
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Phone (3%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Gold Coast, Brisbane, Sydney, Perth, Kiama, Adelaide, Scarness, Bundaberg and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Gold Coast |
||
| Brisbane |
TV | |
| Melbourne |
TV | |
| Sydney |
Internet | |
| Melbourne |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Sami Dowd
(@samidowd) reported
@sorrentoseal @DarrenKilminst1 I've had to put it on via the Foxtel app as I'm not getting a signal from the dish because the weather is shite. I like Katich and Fleming on 7 too..
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the1ben
(@benharrisben) reported
@jeffcannata Boy I wish HBO Max were available in Australia. We'd have to subscribe to Foxtel (cable) to access HBO content (not HBO Max) and as part of that sign up to a bucket load of other crap you wouldn't want. Can't wait to hear your thoughts on Wonder Woman 1984!
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mamba 4 life 🐍🏆🐐
(@DMiddy78) reported
Oh cmon @Foxtel the second time this month I’m getting no signal for over 24 hours. Please refund my money for this month
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Joel Strickland
(@joelstrickphoto) reported
@FOXTEL_Help is there an outage in the Melbourne area currently?
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Mark Morris
(@MorrisMark5) reported
@FOXTEL_Help I have a Foxtel now box but get the message “connected no internet” I know from my other devices internet is fine. Do you have a remedy as this has been going on for a while. Went through your trouble shooting page and didn’t resolve the issue.
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Trent
(@trentontheradio) reported
@Matt81660385 @Foxtel @FOXTEL_Help How about this one, I'll let you know what I think about it once I've given it a good test run. Foxtel were nice enough to give me this one as a Christmas item, which I appreciate being a Now customer.
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Eldogg
(@EIdogg) reported
Damn, I was having so much fun on Youtube covering the fights with you guys and it looks like that has come to halt as my channel has received an invalid copyright strike by @Foxtel @FOXTEL_Help. I had purchased tonights PPV personally and linked where others could do so also...
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TruthfulOne
(@truthful_100) reported
@Jason21981375 @SkyNewsAust 30 million was given to Foxtel. It’s bad enough #murdoch has 70% of the media here.
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Henry Louis
(@thechemistryguy) reported
@FOXTEL_Help Foxtel do really screw with us. Watched first two episodes of ‘My Brilliant Friend’ then the third episode comes up ‘rent’ from store, but then episode 4 is available as normal. WTF is goIng on? Really pissed, I pay $140 a month. Really testing my patience this time.
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Steven Lewis
(@SJL181) reported
You know what sucks. Why don’t Insurance, Telecommunication, TV, Power, & Banking companies give discounts to loyal customers instead offering savings for new customers. Time to change. @NRMA @Foxtel @aglenergy just to name a few. Too late I changed
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Rob Taylor
(@FavNerdGuy) reported
@hbomax @ZackSnyder since the streaming service isn’t available in Australia; will the TRUE version of Justice League go to iTunes here? Binge/Foxtel are our HBO options here, binge still isn’t doing 4K and Foxtel is EXPENSIVE even before the @HBO bundle.
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Pete Firman
(@FirmanPete) reported
@Foxtel How about putting on a decent movie instead of rolling out the same crap every year!
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ابوخالد
(@bledd300) reported
@ACMilanSydney @beINSPORTS_AUS @Foxtel Even poor streaming will still be too fast for serie a matches.
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Jake Benoiton
(@Jake_Benoits) reported
Foxtel can get in the bin. New year will mean no Fox for me. Signal cuts out regularly and it’s just not that good when it’s on. @Foxtel @FOXTEL_Help
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Tracey 🦁❤️🦁❤️ mac
(@TraceyM94515836) reported
@Foxtel Just watch Fred clause actually it’s was slow at first but got better as it went along
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Andrew Brooks
(@CytokineSignal) reported
@collettesnowden Thanks for making me feel worse. Its almost as bad as the government giving Foxtel $30 million.
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azef
(@azefs) reported
@bxkehs I domt have a link it's through foxtel, my bad I thought u were asking who else is watching it
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Ms Jayneo Sarky Knickers Squiggle 🇬🇧🇭🇲
(@jaynie44) reported
@Farmgate138 @Apple @Foxtel Appletv is not bad i dont have any Apple products
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🕓💧RambunctiousGoat
(@rambunctiousgo3) reported
@Foxtel Went to order boxing, you’re systems are so fckn crap it was impossible.
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MushroomFunGuy🍄
(@adlock233) reported
@FOXTEL_Help 😤 nah, stuff it .. just wasted an hour .. going to cook spaghetti marinara & watch #Vikings on @netflix .. & probably cancel my Foxtel 2moro 🤬🤬🤬 #TszyuMorgan
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The AC Milan-Godfather
(@ACMilanSydney) reported
Hi all, the game in Sydney not viewable on iPad but ok on laptop. Poor stream but watchable @beINSPORTS_AUS @Foxtel
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Judith L
(@joodoff) reported
@Telstra Hi, we are trying to suspend or cancel our Foxtel from Telstra account but cannot submit request and there is noone to ring. Can you please help? Thanks :)
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esistwasestis
(@dmccann65) reported
@Justinsteer3 @pauloliver9999 @jkalbrechtsen But you have no problem with your taxes subsidising Foxtel?
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💧Doc
(@DocDocwight) reported
@lynlinking @icred1 How does this work? Foxtel publicly funded! Now Pratt is publicly funded! Why don’t we publicly fund people who need help?
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Natalie Waters
(@WatersRising) reported
@chrismurphys @Telstra We had the same problem. One by one, everything stopped working, including Foxtel. Fought a 6-month battle and after 6 months got it all back working. They paid compo, but it was inadequate. After having to fork out $$$ there hasn't been a problem since. Aussie Broadband maybe?
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Desley Mullins
(@DesleyMullins) reported
@FOXNRL Why do I have to listen to @7Cricket commentators? They’re awful!! 🥴 I don’t pay my Foxtel subscription for this crap!!!!! #BBL10
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Andrew Brooks
(@CytokineSignal) reported
@collettesnowden No worries, I was also pointing out the stupidity of funding decisions as I think the government giving large sums to Foxtel is completely stupid. If you've seen my tweets I also seem to mentions submarines quite a bit and a link to stupid funding decisions.
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Sharon
(@Sharon18516465) reported
@Foxtel I blocked Foxtel now garbage
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🕓💧RambunctiousGoat
(@rambunctiousgo3) reported
@FOXTEL_Help Thanks. Here’s a tip, make sure people are aware of that and tell your call centre too. Save a lot of frustration. Might cancel the whole subscription after that farce.
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Chutiya Singh
(@BluffMasta29) reported
@FOXTEL_Help why is main event not working at my dad's place? He ordered it and has blank screen...