FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (43%)
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Internet (29%)
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Total Blackout (18%)
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Wi-fi (6%)
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Phone (3%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Brisbane, Gold Coast, Perth, Kiama, Adelaide, Scarness, Bundaberg and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Sydney |
TV | |
| Brisbane |
Internet | |
| Sydney |
Wi-fi | |
| Melbourne |
Total Blackout | |
| Gold Coast |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Martin
(@camartin6_craig) reported
@rohan_connolly The same NewsCorp who have upgraded every Foxtel subscriber to their premium service as no one was buying it.
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Maree Burgess
(@Mermery26) reported
@MarkHoward03 Hey Howie, being a foxtel n cricket officinardo, how about making sure the bowling speed comes onto the screen in every broadcast. You guys comment 'great pace etc' but we are in the dark. No problems with o/s broadcasts. So often here. Most frustrating n very poor.
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Renata
(@itsrenatak) reported
The My Foxtel App has been playing up all day as it still keeps logging me out every so many hours and telling me to log back on saying my login session has expired.
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Stephen Roche
(@StephenRoche100) reported
Hey @MarkAllenGolf and @ewanports - why have I just stumbled across something called “The Cathedral Invitational” on Foxtel? No promotion? Has Leishman, Karrie, Adam Scott. Never heard of it and didn’t know about it!!
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Daniel Higgins
(@pinkytweets) reported
Australians, do not watch the popular videogame adaptation show on Binge/Foxtel. Do not support Murdoch media. Find another way.
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Renata
(@itsrenatak) reported
Is anyone else experiencing the login issues with My Foxtel app where it logs you in for so many hours then you get logged out automatically saying your login session has expired when you have the stay logged in button on.
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Martin
(@hammersaint) reported
Just watched a @Foxtel documentary on David Cassidy. Quite sad really when you hear the references to his father who never gave him praise. David was brave not only to allow the filming when he was clearly very sick but also when dealing with so much pain. @TheDoochMan
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Renata
(@itsrenatak) reported
The My Foxtel App login issue seems to be fixed and it has been up and running now since I last looked 7 hrs ago and hopefully it will not be occurring more frequent log outs for expired login sessions to log back on. Fingers crossed 🤞 it is fixed.
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Alan Katzmann
(@Katzo60) reported
I recently updated my NBN through @Telstra to FTTP which meant my Foxtel pacakage had to be unbundled. Instead of moving it to a stand alone account they have tonight completely cut off my service and there is nobody at Telstra tonight to restore it and correct their mistake.
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Incognito MaryAnne
(@blue_wren44) reported
@fenelladavidson I cancelled Foxtel but was worried it wouldn't go through as she kept offering me extras if l stayed and was insistent. I contacted my bank (Newcastle perm) advised me l couldn't cancel through them, Foxtel had to cancel. How wrong was that.
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Deep Longstop 🐶🏏
(@deeplongstop) reported
@Katzo60 @Telstra Yer meant as temporary fix, turned of foxtel for kayo a while back, there are a few channels I miss
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Aaron James
(@AarnJmes) reported
Hey @Foxtel @FOXTEL_Help - why no 4K support for The Last of Us? It's a basic expectation on every modern streaming platform yet I pay more for Foxtel and get less.
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Hooks & Skulls GC ™️
(@hook_gc) reported
@muz19751 Yeah Muz I’ve had it for yrs now, no issues for me, I ditched Foxtel cause I was only watching sports
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‘steve’ ‘smith’
(@gothamgrrls) reported
why can i get Picture in Picture mini screen thing with 9now but Not kayo or foxtel go ., please fix ur apps
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Renata
(@itsrenatak) reported
@FOXTEL_Help Is there any maintenance going with the my Foxtel app as it seems to be logging me out of the app a few times and having issues logging on then a couple of minutes it will work.
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Cal
(@wyattyhalpert) reported
@Dozzabrun @JellicleJim My NBN still comes in through an old Foxtel connection lmao, this ten year old splitter somewhere along the line caused me so much grief until one smart technician finally realised the internet issues would be that, ripped it out, and all the problems went away.
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Renata
(@itsrenatak) reported
I thought the login issue had been fixed on the My Foxtel App but no it hasn’t as I got logged out just now again after 7 hrs with an expired login session. So every time you use it it counts to towards your login session l hope they fix it soon.
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Renata
(@itsrenatak) reported
I contacted Foxtel by phone to advise them that there is a glitch in the My Foxtel app as it keeps logging me out every so many hours and saying my login session has expired and they are monitoring the app and may contact me to let me know of any problems.
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Renata
(@itsrenatak) reported
The Foxtel Go app works but it seems the My Foxtel app has login glitches as it lets you log login then when it thinks your login session has expired it will log you out and you need to log back in to keep using the app.
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Alex Kidman
(@alexkidman) reported
@jamiemgalea Not on Binge, no. Despite being “the new home” (as per press release) it has only the past 3 or so Rumbles. Some weird older PPVs (invasion, night of champions) but most of the “network” content is missing. I believe full fat Foxtel has more. Maybe that’s the point.
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Rhys
(@rhysrig) reported
@felicitymaybe Foxtel go bro, let me know if ya need a login
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Luke Green
(@Retro_1993) reported
For anyone in Australia that is interested in watch the Last Of Us TV show. Either pirate it or use a VPN to access it on HBO Max. Don't give any money to Rupert Murdoch or Foxtel by subbing to Binge to watch it. Don't give support to any of those atrocities.
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Foxytester
(@beneggins1) reported
@FOXTEL_Help Hi Foxtel I am having broadband issues can I call 131 999?
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McMongBet CEO (3,3) (🌵,🌵)
(@mcmungawar) reported
@Rob_Fli Foxtel just the worst bunch of *****. Like so incredibly ******* retarded. Mechanics; dumbest ****
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Foxytester
(@beneggins1) reported
@FOXTEL_Help Hi I am having broadband issues can I call on 131 999
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Nicodemus
(@Nicodemuslong1) reported
@markhumphries Why should the landlord pay for connection of a hitherto unconnected service to the property? You should have noted before hand there was no NBN. No different than you connecting Foxtel cables putting new curtains up.
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Brayden
(@Brayden9669) reported
@Retro_1993 @JezCorden Last I heard Binge doesn't support 4K and Foxtel doesn't support HDR either lol.
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Renata
(@itsrenatak) reported
There is a new thing with My Foxtel app as of today it keeps logging me out and telling my login session has expired and I need to keep logging back in every so many hrs to use the app.
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Alan Katzmann
(@Katzo60) reported
@Telstra My Foxtel service from @telstra has been restored after I waited on the phone for 75 minutes for that to happen. The decision to disconnect me last night, made without authorisation or valid reason, has not led, as far as I know, to any change in policy to prevent a repeat.
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TJ
(@jarstalking) reported
@LisaB_29 Ok ta. Foxtel not working!. Wasn’t aware ta!.. 👍🏻