FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (57%)
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Internet (18%)
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Total Blackout (18%)
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Wi-fi (5%)
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Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Melbourne, Brisbane, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
TV | |
| Sydney |
TV | |
| Perth |
Phone | |
| Sydney |
TV | |
| Melbourne |
TV | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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LifeMentoring.com
(@MentoringLife) reported
@FOXTEL_Help @Foxtel My boxes (2) no longer support on demand. This service (which I pay for and apparently had up until Jan 21) is not 'supported' by my boxes. Now I'm being asked to pay for new boxes to get the service I already pay for. Ridiculous.
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Paul
(@GeminiiAussie) reported
@Foxtel what happened to the Barty v Swiatek match??? Advertised on fox sports but not shown! One more time and I will cancel my subscription!
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ted thorne🇦🇺
(@tedthorne) reported
@RogerinGA3 he's such a narcissist @TheRock and @foxtel will never watch his programs including his rip off of Young Sheldon!
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Ian Webster
(@shhsquirrel) reported
So @Foxtel my wife was just told that in order to upgrade our box to an iq4 we need to switch from cable to satellite? Why would this be necessary? Currently we use your service via a @telstra bundle but have lost On-demand access due to you crippling the old iq2 box.
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Pencoded ( he/him | they/them )
(@pen_coded) reported
@JeremyPoxon Holy **** did I try. I had two strokes and three mental break-downs trying. Sadly #NewsCorpse got rid of anyone with a conscience last June, mainly because everyone's getting their news through Twitter, Google, and Facebook. (And Foxtel sucks)
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Brookechain
(@BayesianBabe) reported
Just saw an ad for "Netflix on Foxtel" and I really need to know how many people made the awful decision to buy this
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Wayback Bot
(@WaybackBot) reported
Foxtel shuts down decision
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george&mildred
(@carsyetisys) reported
@Foxtel Wouldn’t have crap Murdoch Foxtel even if it was free.
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Elliot Jay O’Neill
(@elliotjayoneill) reported
@Foxtel Your service is a dump and @binge is pathetic
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Ken Waugh
(@KenWaugh7) reported
@munchiecity @StanAustralia Yeah i get it but what a pain. Foxtel works fine on my TV. Their technology is poor if you need special equipment to use it.
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Sue-Ellen Smith
(@Sue0606) reported
@RoenDavis @MayneReport Never had Foxtel never subscribed to Australian or Telegraph
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
Anyone else's #FoxtelFirst not working? Mine hasn't since they updated it to where you have to say remember my decision for the day. Now I'm gonna miss out on tickets I wanted to get!!! @Foxtel AND yes I've been through their support, and I emailed them back a week ago :(
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Shaun May
(@Grunta23) reported
@RyleyAngus @gabrimar92 @Jakeashacks I’m having a problem with liberty light to. Not working with Foxtel go.
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Johnny Pix
(@drjohrob) reported
@FOXTEL_Help I've just subscribed to Foxtel now via the installed app on my hisense TV. I've had error code 7001 appear. The picture goes off but there's still audio. The only way to resolve it is to exit the app then open it again. How can I fix this problem?
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Christine McDonald 💖 🇦🇺
(@Clubby_R8) reported
Probably going to loose the Foxtel signal soon. This storm is getting closer. Won't get to see all of #TheResident 😢
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Shaun Brown
(@browndog1939) reported
@Foxtel you contact me to swap out of cable and go to satellite then on the day of scheduled appointment you cancel due not having the equipment 🤦 and I took a day off work #CustomerService
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💧Roen Lloyd Davis
(@RoenDavis) reported
@Sue0606 @MayneReport I had Foxtel til about 4 years ago. Never subscribed to the papers. Foxtel was difficult to wean the family off but once they realised it could be replaced with other sources it wasn’t so bad. Occasionally miss a (rare) good original production.
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Jason Tame
(@jasontame) reported
@FOXTEL_Help BABE IM NOT A ******* IDIOT I KNOW AUDIO ITS ONLY SKY NEWS AUST IGNORE IT IF YOU ****** WANT BUT ITS HAPPENING OK IM NOT THE ******* TECHNICIAN ITS YOUR PROBLEM JUST GET IT FIXED MY NEXT TWEET IS TO RUPERT SO SOMEONE GETS A NEW ******* ******* YOU DECIDE
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Geee Em
(@fatty_88) reported
@MattHuismanNZ @MattHuismanNZ or anyone else having issues with Foxtel go add-on?
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🌏💧🔥⚡🐨 James Nicholson
(@jamnic77) reported
@Foxtel Here's a Kodak moment. Get that Blockbuster feeling. Foxtel was a cable service that kept trying to get subscribers into the streaming era...
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Andrew
(@Andrew70641678) reported
@FOXTEL_Help FoxtelGo app cast button has disappeared since Friday for me! Everything else still connects to Chromecast. Pls send help!
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Entirely Galena
(@Galenagreen) reported
@Sally58291409 @AdyLady9969 @JaneCaro Bullshit. This government wastes billions of our dollars every year on Foxtel grants, money for mates,fossil fuel oligarchs, Gerry Harvey. It was NOT an overpayment and they COULD waive it. You’re a part of the problem.
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Trint0
(@Trint02) reported
@Foxtel Step 1. Download a torrent client Step 2. Use a proxy or VPN Step 3. Go the Pirate Bay Step 4. Steal ******** out of foxtels content. Congratulations, you've now gotten the entire foxtel catalogue for free.
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Tony with a Y 🇮🇹
(@CriticalCudicni) reported
@FOXTEL_Help Hi Mac I am having some trouble with the team am I able to speak to someone as my issue is unresolved or the cancellations team ?
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Shaun Ryan
(@ParadiseCrow) reported
@FOXTEL_Help Have had Foxtel with top package for 20 years. Feeling time to cancel now. The last 6 months you have made IQ2 irrelevant removing on demand content, said you would give me a new box then didn’t, won’t let me chromecast & failed 3 times to contact me back? Any help?
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Leigh
(@CosmoKramer1992) reported
@FOXTEL_Help hey guys, just wondering, do you know what date Tenet is debuting on Premiere? I know this isn’t a technical issue, I just really want to see that movie. Thanks.
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Chris McLay
(@chrismclay) reported
from
Melbourne, State of Victoria
The EV lobby here is their own worst enemy. The road tax will cost $100-300 year, a bit more than Netflix, but a lot less than Foxtel. If you can buy a $60k car, you won’t even notice the tax. Claiming it’s a “major disincentive” is just nonsense.
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Dave 🏴☠️
(@justadiver1999) reported
@THstraya2017 @char_kiwi In NZ it's only 'officially' available by our equivalent of Foxtel and its streaming service Neon.
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Atomic Elbow
(@AtomicElbow) reported
@binge Great to see DC's Legends of Tomorrow return. I'm still confused as to why you're not showing The Flash on Binge? Is Foxtel trying to punish those of us who can't afford their service and choose Binge instead? All the other DC shows are available.
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Wayback Bot
(@WaybackBot) reported
Foxtel shuts down whistleblower