1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 50% TV (50%)
  • 31% Internet (31%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

CityProblem TypeReport Time
Brisbane TV 8 days ago
Matakana Internet 11 days ago
Adelaide TV 13 days ago
Brisbane TV 18 days ago
Adelaide TV 19 days ago
Kincumber TV 23 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • bermaguifishing
    albert ross (@bermaguifishing) reported

    @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

  • SteveHudso95010
    Steve Hudson (@SteveHudso95010) reported

    @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

  • quasii73
    Matt Healy (@quasii73) reported

    @Colvick Why would anyone watch free to air if they have Kayo/Foxtel which is a far superior service.

  • poundtown777
    Piewarmer (@poundtown777) reported

    @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

  • cDebIn2050
    Deb (@cDebIn2050) reported

    @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

  • HullKiwi
    ExHullKiwi (@HullKiwi) reported

    @craigspeculator @Foxtel Sorry for your loss Craig. I am working through my mum’s huge pile of paper to find out what needs paying and cancelling. Worst so far is her lawyer who was incredibly rude and refused to share her will without her death certificate despite me being the executor.

  • KieranBridge5
    Kieran Bridge (@KieranBridge5) reported

    @sculls_6 Worst thing it did was ever leave Foxtel. Went backwards 10 years after that

  • robert75096586
    robert (@robert75096586) reported

    @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

  • troy_be
    troy b (@troy_be) reported

    @Saints1890 So he’s giving up the kangaroos gig. What about Foxtel. Poor Corey Parker got booted for him.

  • MattMcDermott74
    Matt McDermott (@MattMcDermott74) reported

    @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

  • wade396
    Tanya (@wade396) reported

    @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

  • dazza0701
    Dale Johnson (@dazza0701) reported

    @Collin_G_Wood Surprised they never showed a reply of this at all on foxtel not one person even mentioned it. I thought for sure it was a point

  • ADDICTED2GAM3S
    LJ (@ADDICTED2GAM3S) reported

    @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

  • yoelmonaro
    yoelmonaro (@yoelmonaro) reported

    Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

  • thefireman08
    Paul Morris (@thefireman08) reported

    @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

  • morrisperry
    MelMorris (@morrisperry) reported

    Um @Foxtel we seem to have a language programming problem hahaha

  • wokeisacancer
    Doesnt Matter (@wokeisacancer) reported

    @Foxtel I can’t believe your “support “ is only available Monday to Friday , are you serious ? Or does your monopoly mean you just don’t care ?

  • RenInOz
    Renee Pope-Munro (@RenInOz) reported

    @Chris1qjt @ItWasATea I just looked up to see if it will be on Hayu here in Aus, and it's currently saying no, only on E network via Foxtel and their VOD services. So streaming on some dodgy site it is, I guess lol

  • CosmicMatt92
    M.\tt 🟡🟢 (@CosmicMatt92) reported

    @Bingbongbo10475 @telegraph_sport The TV ratings have been neck and neck for FTA/VOZ audience figures. Both AFL and NRL hovering around 500-650k. AFL has beaten the NRL multiple times this season including last night which was AFL 655k and NRL 544k. It's always going to change though depending on the games that are on and general interest in those teams. In the stands, its 37,623 AFL and 21, 676 NRL for average attendance. That's 73% higher. For last season in particular, AFL had a Seven FTA average of 630k, and roughly 300k for Kayo/Foxtel NRL had a Nine FTA average of 570k and around 430k for Kayo/Foxtel. So no, it's not night and day between "every domestic sport combined" its barely midday and 1pm between NRL and AFL, and night and day between AFL and NRL when it comes to people actually getting off their arses and going to support their team. I don't watch either sport, but the facts are there in black and white.

  • geranium555
    I’m an 8️⃣1️⃣🏁🏁🏁🏁🏁🏁 (@geranium555) reported

    @AmeliaBee7 @xskinn It used to fill me with anxiety and annoyance when I had the displeasure of having sky free on Foxtel. And seeing this idiot sitting there like a pompous buffoon. Thank Christ they removed free Sky News.

  • georgewgrundy
    George W. Grundy (@georgewgrundy) reported

    Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

  • IWasBornIn1975
    .H.Ɔ.ꟼ (@IWasBornIn1975) reported

    There are many Foxtel customers in Australia who are eagerly awaiting the day when the Tszyu's are no longer shoved down our throats.

  • FetchStep
    Step and fetch (@FetchStep) reported

    @MichaelPascoe01 NRL before the kids. It’s directly related to Foxtel and Nine's broadcast rights with the NRL. Non gambling Advertising revenue is down so the only income these mobs will get for the footy is from Gambling. If labor bans Gambling ads the NRL won’t get same the money for the deal

  • ViaMias11
    voldovor mias (@ViaMias11) reported

    there was that competition you sign up to foxtel and buy every pay per view wwe or something you can win a trainor and placement. Shayna bazzler and fat tony won. Seboyh tourian was there give it to sol ruca they were all fighting the stupid adrian drug squad police stephanie

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    @simmoh666 @FOXTEL_Help @Foxtel Everytime Kayo plays up I find Foxtel is no good too. I just presume they using the same platform to stream with. Paramount were crap for two year just with sports the rest was good. They obviously took notice and worked to improve their technology & fixed it! Or viewers dropped

  • BlueLionMusings
    Darrel Nay (@BlueLionMusings) reported

    @Foxtel I've been a customer for 30 years or thereabouts and I never get offered these prices - not impressed. Foxtel seems to be more and more women's sports with more and more ads - the value for a viewer has collapsed. Why am I charged almost twice what a new customer is charged ?

  • RealCOZZASAIDSO
    Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported

    @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

  • sk44476342
    Punt Road Ferraris (@sk44476342) reported

    @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.

  • mcnamara_team
    The Steps (@mcnamara_team) reported

    @clarke3110 @bondiroosters Yep, Kayo is just the revamped Foxtel rip off. The AFL and NRL have let down the supporters, won’t be long until the attendance to games drops because the general lack of interest is.

  • antqldbwog
    antqld (@antqldbwog) reported

    @Darcy_Cosgriff @NicNegrepontis This has always been the case, make Kayo so **** and we can squeeze a few extra $$$ out of people when they sign on to foxtel.