FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (49%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Perth, Brisbane, Melbourne, Adelaide, Two Wells, Shepparton, Katoomba, Sydney, Geelong, Gold Coast, Canberra and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
TV | |
| Brisbane |
TV | |
| Melbourne |
Total Blackout | |
| Brisbane |
TV | |
| Perth |
TV | |
| Adelaide |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Coolieman
(@Coolieman59) reported
@NRLonNine I actually pay for Foxtel to watch NRL because your commentators are so bad.
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Disco Stu
(@discostu) reported
People involved in Aus TV - why is the animated Harley Quinn show completely unavailable in Oz? S1 was on Prime for a hot minute last year and YT now offers S1 indv eps for purchase, but that's it. Does it screen on Foxtel, is there a rights issue, what's going on?
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David A
(@DavidA_2110) reported
Nice of @foxtel to send me a new voice activated remote. Only problem is has no ‘Stop’ or ‘library’ buttons. Wtf? It’s very annoying.
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Dan Andrews
(@trendyprawn) reported
@AlexONei11 @GilhamNick @FOXFOOTY Well, if he’s not too embarrassed to show his face at Foxtel HQ again, then talking about a female colleague having her “licker licence” I’m sure won’t go down too well amongst Foxtel execs.
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2022 Sharkie 🦈
(@RandomSharkie) reported
Fkn foxtel keeps going down wanna watch the footy ffs lol
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Mr TV Australia
(@MrTVAus) reported
Could've sworn #TomMorris said [to Bevo]: "Fox have my back". Well, after this other incident, not any more. Unbelievable 72 hours, thoughts go out to the female employee of Foxtel who was the central victim of this reprehensible activity 😔
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Yukki Hime @FFXIV Tonberry
(@_YukkiHime) reported
Being on the phone with Foxtel support makes me understand why my father is bald now. The way they treat you and have you run around in a hamster wheel because they assume you know nothing about the workings of the internet makes me want to rip my hair out sometimes.
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ray ⁴⁴🌻
(@rayridicules) reported
how do aussies watch f1 without foxtel I need help
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brodie
(@meowbrodieCRPS) reported
@Foxtel another 6 hours on the phone sorting out your stuff up. This is day 3. Who do I send the bill to for my time for your incompetence? I'm not kidding..... You have no customer service at all. Yes you will be getting feedback from us.
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Col Smith
(@Dangerman_2) reported
@SteveMolk I'm glad I don't get @SkyNewsAust anymore. This special alone would have encouraged me to cancel my @Foxtel subscription.
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BRAD.EXCELL11
(@darbecx) reported
@Foxtel please dont put the 4k channel though the internet because my internet connection isnt that reliable. That is a bad idea. And people haven't got much data .if you are going to do things that way i don't want it on .sorry! Change it back.
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Riff Jet
(@TheRiffJet) reported
@Foxtel Over priced crap now a days.
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Renata
(@itsrenatak) reported
Since I have been running the free to air TV through Foxtel box Sydney channel 9 has always had weak signal and so has my local Prime 7 Channel had some weak signal for the last few months.
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diebartdie
(@diebartdie7) reported
@tinettitv @MichaelWestBiz The service provided now is riddled with ads (3-4 unskippable ad breaks per show) and at unwatchable low quality. Clearly ABC/SBS/Govt have no intention of providing a good competitor to Foxtel. I would pay if I could access the same content at hi def/4k with no ads.
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Limp Chriskit
(@kdwagz) reported
@Gameoverluke @sara_k85 @Foxtel Whilst it is digital vs antenna, the antenna signal is digital to, Foxtel have always had the delays due to the above. I know this because when I use to watch at mum n dads, dad would sit watching 7 we would watch fox in the other room and constantly have goals or plays spoilt
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siddharth
(@sid200101093) reported
@Foxtel can you please let me know when the broadband outage in Ringwood east going to end?
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🎾 Angelic Scootus 😇 🚵♂️
(@evilscootus) reported
@reallyspoketome Yeah, I had Eurosport for years until it went off Foxtel, so this time of year is always my favourite part of the cycling season (maybe because I’m not running stupid games to pass the time and watching the cycling? I don’t know)
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Dale
(@OzCulprit) reported
@DeanRosario Good point, in saying that Foxtel have a contract with the AFL worth a **** load of money. Always follow the money.
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who am I?
(@theking_otter) reported
@kayosports why is motogp practice showing v8s instead? Probably a foxtel issue I'm guessing
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Carly Melissa
(@xCarlyMelissa_x) reported
@FOXTEL_Help Is there a known issue with your phone support? At the moment I keep getting told there is an error and get hung up on
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Renata
(@itsrenatak) reported
Sometimes if the signal for free air TV is good I get 36 channels some are repetitive channels and I got local and Sydney channels as well but since I re-tuned my free to air channels through the Foxtel box it cut back on some channels due to weak signal.
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FPL Manager “MAD Souvles”
(@FPL_MADSouvles) reported
The ending to ‘A Teacher’ on @Foxtel was terrible. Rate season 1 except for the final episode.
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Augustusone
(@Augustusone2) reported
@Telstra Don't bother i have waited days already for Telstra accounts to adjust my latest bill that had hide to charge me for Foxtel that i haven't had since 27 January despite telling them on previous bill and getting adjustment. I told them loud and clear then to cancel it. System broke
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Uncanny Ryan
(@RyanSimmonds23) reported
Foxtel trying to me i need to pay $400 to cancel my service thats been out of contract for 5 years lol
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Patrick Wright
(@Paddo001) reported
from
Sydney, State of New South Wales
Anyone else having issues with @FOXTEL_Help #4k #SGIvPEN game? Lots of flickering? Possible storm interference? NSW Liverpool 2168
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Kerry 🤷🏼 Somebody Told Me
(@kerrymaree4034) reported
@GrousestDad So he’s just as bad at commentating on the AFL as he is on the cricket? Thank god for Foxtel or I’d never see any Big Bash games. Bradshaw and Hodge talk absolute **** on Channel 7s coverage
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sara without an H
(@sara_k85) reported
@Gameoverluke @Foxtel It’s ******* ****. I regret my decision for digital.
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Dogsman
(@bulldoglegend) reported
@sara_k85 Seems there was some wiggle room in his declaration of 💯 support from Foxtel
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alistair munro
(@alidebmunro) reported
@Foxtel 12 hour outage on my broadband…..any chance of that call back you promised at 10am….
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siddharth
(@sid200101093) reported
@Foxtel @Foxtel so is your technical support team lying? I called them up today morning and I was told that my line is active however there is outage since Monday going on. Team is working resolving that. Now you say you don’t have an outage. I don’t know whom to trust in @Foxtel