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FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

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Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 53% TV (53%)
  • 30% Internet (30%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Perth, Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

CityProblem TypeReport Time
Perth TV 2 days ago
Brisbane TV 15 days ago
Matakana Internet 18 days ago
Adelaide TV 20 days ago
Brisbane TV 26 days ago
Adelaide TV 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • trobb158
    T158 (@trobb158) reported

    @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

  • Stewy_Noble
    Stewart Noble (@Stewy_Noble) reported

    Hey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel

  • FreoPope
    Freo ⚓ Pope (@FreoPope) reported

    @FkYeahMatt I think Kayo just picks up Foxtel channels & re-packages them into streams. Foxtel is focused on their channels & they stayed to the end of the Swans game that ran over due to a bad injury, before they switched to the AFLW. Don't think Kayo produces shows that are on FoxFooty

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

  • ViaMias11
    voldovor mias (@ViaMias11) reported

    there was that competition you sign up to foxtel and buy every pay per view wwe or something you can win a trainor and placement. Shayna bazzler and fat tony won. Seboyh tourian was there give it to sol ruca they were all fighting the stupid adrian drug squad police stephanie

  • KieranBridge5
    Kieran Bridge (@KieranBridge5) reported

    @sculls_6 Worst thing it did was ever leave Foxtel. Went backwards 10 years after that

  • jformaldehydem
    James Milton (@jformaldehydem) reported

    @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

  • Gibbogibbo123
    Gibbo (@Gibbogibbo123) reported

    @FSAAustralia @Craig_Foster As it stands today; Tv deal till 2029 (1 game free to air) light years behind Foxtel deal Licensing deal till 2024 re P/R - can this be changed? Salary cap 3m (2010 - 2.55m) Crowds down for 8 of 12 teams last year (scheduling, ticket prices, ground locations - what to fix asap

  • Nigeyboyl7do
    Nigeyboy (@Nigeyboyl7do) reported

    @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

  • quasii73
    Matt Healy (@quasii73) reported

    @Colvick Why would anyone watch free to air if they have Kayo/Foxtel which is a far superior service.

  • ecomtraveller
    Michael Grenke (@ecomtraveller) reported

    @FOXTEL_Help Can someone please fix the Foxtel website. It’s impossible to make a payment. Try to login- Bad request. Try to make a payment using my customer number- Bad request. Use a different browser? Bad request. How can a business this big have a website so bad?

  • n0otherwaythere
    Stonkin Days (@n0otherwaythere) reported

    @craigspeculator @Foxtel You can’t expect service workers to do emotional Labor. They’d get these calls all day. Personally I as a customer would prefer they keep it cold.

  • knox_trading
    knox (@knox_trading) reported

    @StarDestr0yer @kayosports its soooooo ******* slow & buffers constantly - i know damn well i have the bandwidth for it. gonna look into foxtel go

  • baroque_doll
    Lexi (@baroque_doll) reported

    Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

  • LewisJones38831
    Lewis Jones (@LewisJones38831) reported

    AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

  • THighgate11
    T Highgate (@THighgate11) reported

    @LeagueScenePod NRL won’t go for this. V’landys has said numorous times that he wants $4 billion for 5 years. This offer is $4 billion for 7 years which is worst than what the current AFL deal is. Foxtel needs this deal more than the NRL at this stage.

  • stu0508
    bomber_stu (@stu0508) reported

    @terrypunter5 @kayosports Hmm. That shouldn't be giving you too many issues. I admit I switched from Foxtel to Kayo a while back to save some $$. My Kayo experience was also very poor, to the point I couldn't stand it and had to switch back

  • Av_Gas2
    Mick (@Av_Gas2) reported

    @jake_w0405 @gilby_gillard @kayosports Yep. Use some remote bullshit to cancel a $40/ month subscription with kayo. Only other way to get your sport is via a “sports package” tacked on to a higher monthly subscription with Foxtel.💅🏻 Pricks.

  • Frumpy45
    Frumpy (@Frumpy45) reported

    Good goal, too bad we missed it because Foxtel are obsessed with showing replays of absolutely nothing #AFLLionsHawks

  • IWasBornIn1975
    .H.Ɔ.ꟼ (@IWasBornIn1975) reported

    @Benjahhhmin @ReadingThePlay I had nothing but buffering issues with Kayo to the point where I thought "**** it, I'm paying for it anyway so.....I got Foxtel. Sometimes I think that's the whole point of Kayo's ********* all-round service.....get their customers frustrated enough to go pay for Foxtel.....

  • RealCOZZASAIDSO
    Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported

    @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

  • the_red_heifer
    Brendan Johnson (@the_red_heifer) reported

    My Foxtel stream just cut out after Latu got inexplicably sent for 10, that's a sign from God I say

  • Ports83
    Adrian Portia (@Ports83) reported

    @Kaneeade @DrewPavlou @MsMelChen He never said he watched him play. He just said he watched him on television. Boz was on tv often when Foxtel had the A-League and EPL rights

  • edwarner57
    Warthog (@edwarner57) reported

    Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

  • BennoOnline
    Christopher Benson (@BennoOnline) reported

    @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

  • banditkayfabe
    bndt (@banditkayfabe) reported

    The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

  • GusLefty
    Gus Lefty Aussie Patriot (@GusLefty) reported

    @NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel

  • Matlock47825386
    Matlock (@Matlock47825386) reported

    @filmgeek_rq Yep absolute **** show. Murdoch said you’ll kill Foxtel so don’t let fibre happen, so Abbott dutifully obliged said ‘25mbps’ was sufficient. We’ve wasted billions on this the original plan was clearly the way to go.

  • julieburgess623
    Julie Burgess (@julieburgess623) reported

    @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

  • JasonR69737
    Jason robert (@JasonR69737) reported

    @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?