FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (46%)
• Internet (31%)
• Total Blackout (10%)
• Wi-fi (7%)
• E-mail (3%)
• Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Wollongong, Brisbane, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

City	Problem Type	Report Time
Wollongong	TV	6 days ago
Brisbane	Internet	10 days ago
Brisbane	TV	10 days ago
Melbourne	TV	10 days ago
Arumpo	Internet	12 days ago
Sydney	TV	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  King Pauly (@SirSonicPauly) reported 6 minutes ago

  I don't understand how company's like telsta, foxtel etc Keep increasing prices but you get no extra value or better service or anything. Bills keep going up and the government just wants to tax us more and does nothing about it.

• 
  Throwaway Account (@ThrowawayA55057) reported 8 minutes ago

  @CurttiMagurtti Was never a Disney channel person we watched Cartoon network and Boomerang when we had Foxtel.

• 
  Haydan James (@Haydan_James) reported 8 minutes ago

  @sashaneedssleep Same on regular foxtel. Might be a SkyF1 issue.

• 
  James Bing (@BingIsBackBaby) reported 12 minutes ago

  @MrTobyCook @Foxtel @FOXTEL_Help The only traction was to say I wish to cancel...they transferred me to their Australian loyalty and retention team who replaced their set top box and gave them a $480 credit over 12 months... I recommend others doing it. They have no technicians or on short support now sadly.

• 
  Camorae5196 (@camorae5196) reported 17 minutes ago

  @realRick_AUS @LeagueScenePod Foxtel had him effectively sacked the week before too. I suppose they couldn't find a replacement. Dean Young will coach. Idk what the hold up is. They're a **** team. He should've gone after last season. Still not as bad a coach as voss and bead Scott tho

• 
  NotoriousCYP (@NotoriousCYP) reported 17 minutes ago

  So what channel am I supposed to watch New Zealand vs South Africa on? Wtf am I paying for? @FoxCricket @Foxtel @FOXTEL_Help #cricketlikeneverbefore

• 
  Paul Corlson (@pauljc26) reported 19 minutes ago

  These commercials selling stuff are getting out of hand on @Foxtel, it's bad enough for pay to watch ads now we have to sit through this crap

• 
  Ethel May Smith (@EthelMaySmith) reported 20 minutes ago

  @JSchloeman45114 @RightPulseNewss Yes that's right! It's the same where I am, people who don't have Foxtel only get to see Local news & the ABC news which is very Biased to the Labor Government we have. Albanese puts Australia LAST and we're heading down the same path as the UK fast!

• 
  Bianca (@Bianca051985) reported 24 minutes ago

  @Michael94858047 Streaming services are ******* ridiculous. Prime is not the same as foxtel obviously but all the payments and then still gotta purchase **** it's ******* bullshit

• 
  Onsnare (@Onsnare) reported 26 minutes ago

  @Michael94858047 I didn't even know you could still get Foxtel. Just get unlimited internet and watch YouTube. It's free in about the same quality of content you'd get from pay tv or a streaming service

• 
  Tom Baker (@Duckimusprime) reported 28 minutes ago

  @Sam957063743921 @jamesxclean @jarrodwalsh That would've meant a lot, not Foxtel deciding to broadcast his emotional reaction. If you want to see how bad a call that is watch the Crows post of the moment, where they cut Jordan out.

• 
  Franky Kugisaki (@FrankyKugisaki) reported 28 minutes ago

  @krzyasf4u @Vin_cent00 Nah just never watched this. I was a Ben 10 kid back in the day plus only my Grandma had Foxtel so I had no access to this show

• 
  Darren Beale (@DarrenBeale2) reported 30 minutes ago

  @matt__nicholls Pretty sure @Foxtel rely on many subscribers just being to lazy or not being bothered to go through process and of cancelling What other reason wouod there be for a Foxtel customer not being able to simply cancel on line ?

• 
  DKS (@DKS79311487) reported 31 minutes ago

  @FOXTEL_Help On Foxtel Go, the China 2026 Sprint Quali and Free Practice are not there. PMG01677728 is labeled Sprint Quali but is actually the Sprint Race. Please fix it.

• 
  El Gordo Ciclista (@elgordociclista) reported 36 minutes ago

  @inthebarberry @CattardSlim It’s owned by Fox, so why is anyone to expect? Ironically, Foxtel (basically the country’s biggest cable network and owned by Murdoch) has Sky News and CNN on consecutive channels. Go figure.

• 
  𝓡𝓪𝓷𝓭 (@Randxme_) reported 40 minutes ago

  @utahsocialite @Foxtel Foxtel are **** because how tf do you cancel that masterpiece

• 
  catherine (@CathP82) reported 45 minutes ago

  @AdyLady9969 Where I work the residents had there foxtel cut off & now if they came in past last November they only get 1 meal choice & can't have even gave a glass of wine unless they pay the extra to go classic service . These head office people are just money hungry & do not care

• 
  InnerQuasar35  (@Pom_Bazooka) reported 46 minutes ago

  @intothecrevasse I never watched it but saw the ads regularly back when I had TheComedyChannel as part of my Foxtel package.

• 
  Roy kharrl (@abidkharrl) reported 47 minutes ago

  @Foxtel Crap

• 
  PVO (@vanOnselenP) reported 47 minutes ago

  I watch almost zero free-to-air tv these days, but had to watch 9 NRL tonight bc my Foxtel was down. It’s almost unwatchable compared to Foxtel. The call was good enough, but the commentary was mind numbing. Despite the pedigree of those doing it. Surprisingly bad!

• 
  Glenn Wall (@GlennWall17) reported 51 minutes ago

  @MikeCarlton01 Well the Israelis having a problem Bibi promised Don he gets Gaza they get the West Bank But they need the USA to take the hard hits for them. So now it storming the beaches as a ex foxtel sports commentator decided to throw the Geneva Convention in the bin as to restrictive.

• 
  TimeCertainClock (@TimeCertainRace) reported 52 minutes ago

  @matt__nicholls Yeah sucks. Think foxtel/kayo should focus on getting more sport leave the movies/tv to the streaming sites. Cos fta cant to do sports well. And having sport split over multiple site sucks. Would be so bad if all tennis was on one all motorsport on another but when sports are over 2 or 3 it sucks.

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 53 minutes ago

  Why the bloody hell has foxtel still got the stupid seinfeld channel ? Why not a friends channel ? Or a married with children channel ? A frasier/cheers channel ? So many better options than that absolutely stupid show having its own channel

• 
  SydneyCityTV (@SydneyCityTV) reported 55 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  Lexi (@InternetPiglet) reported 56 minutes ago

  @tresantes Sidenote i think i might be the reason foxtel now makes you sign up for every channel to get the documentary ones at all now, because i was watching that **** for like 10 hours a day for years and only paying $10/mth, it had to have been a loss for them

• 
  RationalMan74 (@RationalMan74) reported 57 minutes ago

  @onepercentas Why does it even exist? Why do Foxtel not simply offer a sports only package? Why does it seem to run off different tech to the Foxtel app which has zero issues?

• 
  John (@jt_melb) reported 1 hour ago

  How the actual does Foxtel/Binge take The Daily Show away from Paramount+? **** this ****, no wonder torrents are making a major comeback

• 
  Jack_Napier (@JackNapier84) reported 1 hour ago

  @deank88 2000 era WCW is so bad its still good but man do i miss starting from BATB 96 and watching all the nitros and PPV up until starcade 99 like when i had wwe network or when foxtel had the rights to the library

• 
  Toby Cook (@MrTobyCook) reported 1 hour ago

  @BingIsBackBaby @Foxtel @FOXTEL_Help I’ll try that. It’s hard because the product website says one thing and their staff say another. But yes I’ll call next week and eventually I’ll get it sorted. But yeah, horrible experience every time I have to adjust anything. Terrible call center except for the Australian one.

• 
  Matthew Decker (@matthewdeckerxx) reported 1 hour ago

  @ScottBornAgain I was never asked to sign a release even digitally to do tmz and that’s illegal, anyone want to help me here or am I just gonna sit here forever I have proof they used it for money making advertising ventures as I was able to screen record it off the app mind you it’s a foxtel company.