FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (50%)
• Internet (34%)
• Wi-fi (8%)
• Total Blackout (5%)
• E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Cornwallis, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.

City	Problem Type	Report Time
Melbourne	TV	1 day ago
Sydney	TV	2 days ago
Sydney	TV	5 days ago
Sydney	Internet	7 days ago
Cornwallis	TV	7 days ago
Melbourne	Total Blackout	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GrumpyOldDad.bsky.social (@BjWittwer) reported 6 minutes ago

  @xskinn Save your sanity. Screw Rupert Murdoch. Cancel anything through Foxtel, especially the fictional program “Sky News”. If you want something more factual than Sky News, I recommend Nieghbours, Home & Away, Days of our Lives, & importantly, Bluey. #SaveOurABC #FuckBillionaires

• 
  Ben (@benno_76) reported 8 minutes ago

  @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 10 minutes ago

  takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria

• 
  nat ★ (@catwsfiIm) reported 14 minutes ago

  @gimmieghostie foxtel not letting me down for once

• 
  Matt (@_all_gone_now) reported 16 minutes ago

  I misspoke, the Foxtel go app is just as bad as kayo.

• 
  Piewarmer (@poundtown777) reported 16 minutes ago

  @Foxtel @FOXTEL_Help How are we meant to watch anything when we keep getting playback errors popping up the last 2 days? Surely you come up with a resolution

• 
  LeTigre (@LeTigre_12) reported 16 minutes ago

  Can Foxtel turn down Garry Lyons microphone? He does not shut up

• 
  tsell (@TsellSellersfam) reported 16 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 25 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  Deb (@cDebIn2050) reported 25 minutes ago

  @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

• 
  Leon (@LeonOnTheRadio) reported 25 minutes ago

  @MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.

• 
  AlexanderV (@PedlarFan) reported 26 minutes ago

  @fa37376 Do you understand how much money Qatar and the UAE have? Saudi Arabia have a minority stake in DAZN who bought Foxtel which plays Sydney games on it. They can’t take it back, but they could have easily renewed the sponsorship, instead they turned down the money.

• 
  Nigeyboy (@Nigeyboyl7do) reported 29 minutes ago

  @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

• 
  Joe Friday (@sunbakingwombat) reported 29 minutes ago

  @hashjenni Foxtel is garbage now, they keep replaying the same crappy movies in a loop.

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 31 minutes ago

  Has @Foxtel been breaking down for everyone else or just me today?

• 
  yeah yeah its anne (@annabell_JG) reported 32 minutes ago

  @FOXTEL_Help everything it rains I loose Foxtel satellite signal even light rain

• 
  Lori Marshall (@IdealLoriM) reported 32 minutes ago

  Truly terrible coverage with sound dropouts at the most important moments tonight Foxtel. Not worth the $113/month we pay to simply watch the game. #AFLDonsPies

• 
  Biscuitman (@biscuitman007) reported 33 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  kristen (@_kjerkovich) reported 35 minutes ago

  @Foxtel can you please fix your Kayo Minis and full replay for the Freo v Hawks game last night?? Having only the 2min Sportsbet Preview available to stream is poor form 20+ hrs later!!!

• 
  Jackie Chan (@JackieChan87805) reported 37 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  Mike Oxbig (@Manbearpigzebra) reported 37 minutes ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  Chris. ⚓️ (@mr_chitafa) reported 40 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 43 minutes ago

  @KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!

• 
  Jake McCormack (@jakeemccormack) reported 45 minutes ago

  @kayosports @Foxtel tv director has to lose his job after this performance. This might be the worst major sporting event coverage I’ve ever seen #AFLDonsPies

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 47 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  Mike Oxbig (@Manbearpigzebra) reported 50 minutes ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

• 
  bec s (@bec_8888) reported 52 minutes ago

  Just lost the foxtel signal (must be lots of rain coming) lucky @abcsport working to listen to magic round games @QuentinHull @zanofc Billy Moore

• 
  Hellen Troy (@HellenTroy6) reported 52 minutes ago

  @Foxtel Paying $30 a month for an inadequate Kayo app! By far the worst app streaming. Do you think you might fix your painful app so that we can actually use the forward and replay buttons without being pushed to ads or having to start from the beginning???

• 
  Judy Bourke (@judithbourke) reported 60 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  Dingus wingus (@drewwharton) reported 1 hour ago

  @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.