FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (55%)
• Internet (29%)
• Wi-fi (10%)
• Total Blackout (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Perth, Arumpo, Melbourne, Cornwallis, and Central Coast.

City	Problem Type	Report Time
Sydney	TV	4 days ago
Brisbane	Phone	5 days ago
Perth	Internet	6 days ago
Arumpo	Internet	7 days ago
Melbourne	TV	12 days ago
Sydney	TV	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice Stewart 🦂 (@Theretributor) reported 7 minutes ago

  @Ausbobsmit Knifing Tony Baloney was a fine public service. You forget Tony brought us world slowest copper wire internet to save Rupert Murdoch’s satellite Foxtel crap from being dumped in the bin. The man in the photo had to sell the dog to us. Not me - I was one of first fibre connected.

• 
  Jackie Chan (@JackieChan87805) reported 7 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 12 minutes ago

  Same here! WTF! @Foxtel

• 
  Sandy Lanceley (@sandylanceley) reported 13 minutes ago

  @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

• 
  Tiger Pops69 (@tigerpops69) reported 18 minutes ago

  @A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then

• 
  Paul Corlson (@pauljc26) reported 18 minutes ago

  Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

• 
  NMM (@NeilMur73809257) reported 20 minutes ago

  @GusLefty @BenFordhamLive Yeh but we have a choice whether we pay for Foxtel but no choice whether we pay for your ABC! Some people are slow thinkers.

• 
  Nigeyboy (@Nigeyboyl7do) reported 23 minutes ago

  @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

• 
  wolvesjr34 (@wolvesjr34) reported 25 minutes ago

  I legit think anyone who pays for Kayo is not very smart. Pay a little more and get access to so much more with Foxtel. Kayo is unreliable, and a rip off... legit the only streaming service I ever tried for one month and was like, nope, never again.

• 
  Anna (@spannaforce) reported 27 minutes ago

  Is there a problem with @FOXTEL_Help ? I keep getting playback error message

• 
  antqld (@antqldbwog) reported 28 minutes ago

  @timellisau @Jousting_Sticks Never used Foxtel but I always assumed they deliberately made Kayo so ****** you had to pay the extra $$$ to use Foxtel and get extra features like 4k.

• 
  Jan (@bimmyjartel) reported 34 minutes ago

  @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

• 
  Angry E𝕏ile 🇺🇦 (@AngryExile) reported 34 minutes ago

  @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

• 
  Tanya (@wade396) reported 35 minutes ago

  @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

• 
  Mike Oxbig (@Manbearpigzebra) reported 35 minutes ago

  I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job **** you @Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

• 
  john ross (@jayandp) reported 39 minutes ago

  @OunkaOnX Foxtel idiot. Quote some more Pulp Fiction!

• 
  immy ✨ (@thatstheglue) reported 39 minutes ago

  @yagacrave like wtf do you mean it's on foxtel

• 
  Catta (@Catta_SCT) reported 41 minutes ago

  @AFL @SuperCoachAFL @Foxtel Ffs Foxtel, we customers pay big $$$$ for your service - your efforts for the massive Anzac Day match between the Pies & Bombers was absolutely PUTRID Lift your fk’n game you 🥔‘s

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 43 minutes ago

  Has @Foxtel been breaking down for everyone else or just me today?

• 
  joan Reynolds (@joanReynolds52) reported 43 minutes ago

  @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

• 
  LeTigre (@LeTigre_12) reported 43 minutes ago

  Can Foxtel turn down Garry Lyons microphone? He does not shut up

• 
  Wayne Pasterfield (@wpasterfield) reported 43 minutes ago

  Can either @Foxtel or @SkyRacingAU fix the program banner and program guide for channel 528 so it reflects what is on and when please. Hard watching replays when you don’t know when they’re on.

• 
  bndt (@banditkayfabe) reported 45 minutes ago

  @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

• 
  mªdcªtjo (stay) 2.0 (metres away from me) (@madcatjo2point0) reported 45 minutes ago

  @MikeCarlton01 I watched a few episodes of "The Mansion" (an ABYSMAL sketch comedy show he co-hosted on Foxtel) & as such have always been "triggered" by him. I thought it was me, but nah he sucks. Grace Tame is a deadset legend.

• 
  catherine (@CathP82) reported 46 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  Sia (@sianasios) reported 47 minutes ago

  @Foxtel I am trying to login to the app, it buffers, then does nothing and I have opened and closed it many times!

• 
  Richard (@RichardBlackgum) reported 53 minutes ago

  @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 54 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Khealy (@kevinbhealey) reported 1 hour ago

  @onepercentas I have never watched less games, and almost nothing of the AFL tv shows than I ever have before. Will be cancelling my Foxtel and not going again this year.

• 
  Mike Oxbig (@Manbearpigzebra) reported 1 hour ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2