FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 12/24/2025 05:30

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (51%)

    TV (51%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Kalgoorlie, Brisbane, Sydney, Tamborine Mountain, Perth, Adelaide, Warragul, Yass and Berri.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Total Blackout
AustraliaMelbourne TV
AustraliaKalgoorlie TV
AustraliaMelbourne Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • N8tey N8tey (@N8tey) reported

    @jotepPdT @Foxtel There definitely is. Not that they ever tell us. Check out the reports on down detector

  • Jimmy0773 Jimmy (@Jimmy0773) reported

    @foxtel IQ5 down, the website plays video for like 5 seconds then freezes

  • johnroly Roly (@johnroly) reported

    @foxtel Where's the update / outage notification? Had to resort to a mate from SA doing a FB video call to watch the end of FP3

  • imchuck__bass Kaycie (@imchuck__bass) reported

    Good god, @FOXTEL_Help fix your ****!!! It better be resolved before the World Cup kicks off!

  • 007paulchristie Paul Christie (@007paulchristie) reported

    @Foxtel is Foxtel down in Baulkham hills now , no channels are working through the iq5.

  • TH79Games TommaHawk79 Games (@TH79Games) reported

    @Nico_C26 @Foxtel @FOXTEL_Help same here the goverment covid dd killed lol after the vw suv add rip #FoxtelDown #Foxtel #FAIL

  • RobJ_tMt RobJ (@RobJ_tMt) reported

    @downdetectorau Trying to fix Foxtel not working and their website has now crashed offline also. From really bad to much worse!

  • JulietRieden Juliet Rieden (@JulietRieden) reported

    @FOXTEL_Help why is Foxtel not working F1077 error. Tried rebooting. Nothing works

  • fireball_jimmy1 Fireball Jimmy F1 (@fireball_jimmy1) reported

    @FOXTEL_Help why is Foxtel Go not working again. 9:30pm Nov 19 2022

  • MitcheffectRyan Rando #66 (@MitcheffectRyan) reported

    Ffs I'd like to be able to watch the #F1 and #F2 tonight but apparently @Foxtel has decided to say "**** you" instead ... I don't pay to have it only for it to fail when there's something on I want to see

  • Jimmy0773 Jimmy (@Jimmy0773) reported

    Foxtel. Boxes are not working, App dead, Website is stuffed. This is the biggest stuff I have seen for a company across Australia affecting so many people across many platforms. Were they hacked??? Is my information and payment details even safe with this company? WE NEED ANSWERS

  • GS7313 GS73 (@GS7313) reported

    @Foxtel is Foxtel down? Nothing working not even your website

  • MitcheffectRyan Rando #66 (@MitcheffectRyan) reported

    @joshrevellyt That was the last thing I watched before Foxtel **** itself

  • WorimiFella Spolitix (@WorimiFella) reported

    @FOXTEL_Help is horrendous. They don’t give a **** when it’s basically a monopoly. Fix your **** @Foxtel - tonight is not the night for your services to implode. #Foxtel

  • fireball_jimmy1 Fireball Jimmy F1 (@fireball_jimmy1) reported

    Finally get a decent time to watch #f1 and @foxtel stops working... Again... It's the only bloody reason I have it and consistently it's ****

  • ArbiAsadoorian Arbi Asadoorian (@ArbiAsadoorian) reported

    @Foxtel what the hell is going on with your stupid network now??? This is embarrassing, you guys still live in 1980s with your stupid technology, SHAME ON YOU, fix your ******* network issues you morons!

  • ArinahAmerul Arinah Amerul (@ArinahAmerul) reported

    Hello @FOXTEL_Help @Foxtel you better get Foxtel fix before 1am 🤡 I need my F1.

  • SausageSando Sausage Sandwich (@SausageSando) reported

    @FOXTEL_Help is there an App problem tonight in Adelaide?

  • R_siide Ravi Naidu (@R_siide) reported

    @FOXTEL_Help @Foxtel please fix the issue you have currently

  • Payne_Matt Matt Payne (@Payne_Matt) reported

    Hopefully the @Foxtel outage fixes itself before the World Cups later tonight.....

  • kelmcgill Kel McGill (@kelmcgill) reported

    @foxtel the VW ad on repeat because F1 channel is broken...that's not the German we came here to see! #DankeSeb

  • illiteratemoony jaz (@illiteratemoony) reported

    my foxtel is not working so i couldn’t watch fp3.. and i swear to god if i miss f2 sprint im gonna cry

  • michaelq Michael Quinn (@michaelq) reported

    @Penerbang_ @FOXTEL_Help No you don’t. Foxtel Go is included with Foxtel. Obviously they are having issues.

  • Penerbang_ Josh (@Penerbang_) reported

    Hey @FOXTEL_Help. I pay extra to use the Foxtel Go app alongside my tv subscription. Why am I getting countless errors when trying to use it on pc and mobile? Have tried phoning and got absolutely no help. Getting rather annoyed now

  • michaelq Michael Quinn (@michaelq) reported

    Looks like Foxtel are having some issues. Oh well. Let’s give them a break people. Hopefully its fixed soon. @foxtel #f1 #AbuDhabiGP #SkyF1

  • kelmcgill Kel McGill (@kelmcgill) reported

    @ahd1903 @FOXTEL_Help Yep.. . Seems to be a whopper of an outage!

  • tratus8 tratus (@tratus8) reported

    @FOXTEL_Help wtf. in the middle of Formula 1 practise. and the end of an ad break we got stuck on a covid and Volkswagen ad please help. I really want to watch Formula 1 qualifying..... last one of the year....

  • jotepPdT JAY ☘️☘️☘️ (@jotepPdT) reported

    @Foxtel is there an outage? My IQ5 isn’t working and my internet is not down.

  • yowlx Lizzie (@yowlx) reported

    @Foxtel stuck on same three ads for 20+ mins and then claims my internet is down. It’s fine. Foxtel is not. FTA channels do seem to be working on iq5.

  • ahd1903 ahd (@ahd1903) reported

    Hey @FOXTEL_Help is there another outage at the moment?