FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (49%)
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Internet (24%)
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Total Blackout (17%)
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Wi-fi (6%)
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Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Perth, Kiama, Sydney, Brisbane, Adelaide, Scarness, Bundaberg, Canberra and Kalgoorlie.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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juanfarkall
(@juanfarkall) reported
@LambrettaGP1971 @ryantjansen @justnictings If I can get past the clunky, slow user interface on Prime (compared to Foxtel, Netflix and Stan) I met check it out. I find it easy to lose interest in TV and find other things to do instead.
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Vergops
(@Vergops) reported
@JarrodKent Time to cancel @Foxtel. Convince me otherwise
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Michael Foxington
(@FoxingtonPhoto) reported
@Foxtel your iq4 having issues streaming shows. Pausing every five seconds, all other internet services in the house working fine. For the price you charge for your service it is dog ****.
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nellyjane
(@nellyja31335160) reported
If you turned off msm Murdoch & co libs would die in a week .. go on cancel Foxtel stan Netflix turn off all comm tv don’t watch any news service unless it’s Ind .. ch 6 utube is great watch abc & sbs ent only no news services I promise they’d die ! It’s us who feed the counts
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Corey Wright (Mr. CW)
(@RealCOZZASAIDSO) reported
@binge & @binge_help, the video in the MLW category on the service is actually a Hidden Gem from November 8, 1992 and is from the GWF promotion. The event name you’ve got for it ‘Genesis 2002’ is an MLW event though, however the video is incorrect. It is incorrect on Foxtel too.
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Michelle
(@Shellesbelles69) reported
@glover_billie @ArtistAffame Um no, think of Centrelink like a bank. Foxtel would never let you get to the point you owe them 7k.
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Rae
(@lucky_rae) reported
@FOXTEL_Help I am ringing up Wednesday, you know I have been paying $15 for multi screen which I have never used. Should get all those $15.00 back over 9 year's 1 Month
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RB
(@rippednhalf) reported
I actually smashed out 'The Boys' cos i heard good things but other than that. Cya later. Do the same for Disney now. Only got that to watch the Marvel **** i hadn't seen yet. Foxtel does the job fine
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Rosie 😷
(@rosie_jones_) reported
@binge_help And I don’t stream on devices so much, except Apple TV. Really it’s just trying to pay @Foxtel that’s the problem - they make it surprisingly difficult haha. Thanks for passing it on
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TommaHawk79 Games
(@TH79Games) reported
@HB5__ me im just gunna cancel @netflix i had planned to downscale monthly costs to save money just gunna be Preime Video & Foxtel from now on netflix making my choices easy ty lol
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james pure blood 🩸
(@heyya77) reported
@theheraldsun Netflix sucks, Foxtel waay better…
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Darragh Ruddy
(@ShaunOfTheFuzz) reported
@ZenqaCOD @binge I don’t want foxtel, I want the service I’m paying for to be at the market standard. Why would I want to install dedicated hardware and spend more than I want to on packages that I don’t care about just so I can have an equivalent experience to literally any other streamer?
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Damien E
(@dexswans) reported
Sorry, I'm sick of the need to 'educate' footballers. How to pay bills? eat? clean a house? yeah sure knock yourself out with my Foxtel & Membership money but domestic violence, ****, etc etc. **** off, get them out of our game so the rest know there is no support. #afl
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Alexander Logan
(@LindsayLogan26) reported
@RobertS96308735 Who knows?? Foxtel has the WORST communication with fans. It's horrible. They never really tell us anything 🥴🥴 but it's been well over a year since the last season finished airing and ...nothing 😶 They completely messed up season 5 massively as well
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Cuthalion
(@Stonebreaker222) reported
@AlboMP Albo, we pay for streaming services and Foxtel because Free to air Aussie content is so bad. Why would you force that upon us ? If free to air lifted there game, we would not have any problems
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Marty
(@martynjhoward) reported
@sezlloydy Is that channel 9 by any chance? We’re having issues with the 9 signal through @Foxtel
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Diana Rose
(@r0sedia) reported
foxtel’s streaming service doesn’t work super well a lot of the time but it has some of hbo’s stuff so at least i don’t have to get binge 😩
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sideview_north
(@sideview_north) reported
@Higgo74 @Foxtel I never sent it back. Hard rubbish.
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Molly 🇦🇺🦘
(@mymymollie) reported
@burrosavic @SkyNewsAust I was keeping Foxtel just for @SkyNewsAust but have ditched it. Absolute garbage.
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Michelle Higgs-Boson
(@MichelleJil) reported
@binge It's on Foxtel and it's just as bad there.
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Neal Wise
(@y011) reported
Foxtel’s ‘win back’ team dragged out my ‘please just cancel my service’ request to an 18 minute phone call. Kind of impressed
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Dec C
(@CunninghamDecAU) reported
I think Binge is my new favourite streaming service It’s basically the cheapest Foxtel subscription plus a decent selection of tv and film for $10 a month
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Dragons Supporters
(@M_B_D_S) reported
Sitting bored in a hotel room (damn work trip) and flick on the TV to see the 2017 Anzac Day match on Foxtel. Suddenly the night isn’t so bad.
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jdog
(@jiv808) reported
@KiwiFunknuckle If it's any consolation, F1 and MotoGP will NOW be shown on FTA channel 10. Foxtel had to bend to the governments rules about FTA coverage. All races. Woohoo! No more Kayo crap
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Rae
(@lucky_rae) reported
@FOXTEL_Help Hi I filled out a form complaint form to change my package and no one got back to me at all. Premium can't afford to pay for Platinum anymore
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Nick Smit - Primordial Goblin
(@RiddleMeSmit) reported
@JennyENicholson In Australia, at least, Netflix became an overnight success because people were sick of paying exorbitant prices for cable via Foxtel. They got their foot in the door by being a better service than Murdoch and a safer service than piracy. Aus piracy plummeted. Now here we are.
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Squinty
(@SquintyAU) reported
@Higgo74 @MrBrokenEyes @Foxtel Got my Foxtel down to $60, my dad still uses it, 2 4K boxes, all but movies.. not too bad, but if my old man wasn’t living with me, I’d get rid of it.
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justsleeping
(@1313gm) reported
@Foxtel dont know if the new software update was to fix the sound issues on the movies channels but it has partly fixed movie greats is still way low volume
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glenn thomas
(@glennthomas) reported
@JavedLSterritt I am! How dare they. As if that low *** HD quality wasn't bad enough. Might hold off and get a one Foxtel trial at the end!
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Chris Rauchle 克里斯
(@chrisrauchle) reported
@jasonandrade @Channel7 Thank goodness my commercial Televison signal was disabled by Foxtel years ago and never reinstated