FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 05/28/2025 03:10

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (56%)

    TV (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Adelaide, Melbourne, Sydney, Gold Coast, Brisbane, Perth, Townsville and Hobart.

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaMelbourne Internet
AustraliaSydney Internet
AustraliaAdelaide TV
AustraliaMelbourne Total Blackout
AustraliaSydney TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • normboy562 normboy562💧🐀 (@normboy562) reported

    @sublimelex @abc730 The abc is the best, but their news current affairs is the pits, I do not watch com tv at all, don't have Foxtel, watch youtube, read twitter, Independent news.. That's how bad the abc news is, and it's there for all to see..

  • miyacvlt ✯ chungha day!! (@miyacvlt) reported

    foxtel go has to be the worst streaming service why am i paying money for so many ads

  • FPL_MADSouvles FPL Manager “MAD Souvles” (@FPL_MADSouvles) reported

    @StevenGeorge36 Right. I’ve never watched them but Dexter looks good. So does Ray too. Mate, you need to send me some updated recommendations for shows on all platforms. I have got Foxtel, Stan, Apple TV+, Paramount+, Disney+ and Netflix.

  • AEddy6087 The Angel Of Eddy Avenue (@AEddy6087) reported

    @_huwwy @Foxtel Remember when that **** came out and the whole deal was "we're gonna charge you 20 bucks a month to watch TV, but there'll be no ads" and now they charge 150 bucks a month and have more ads than free to air television.

  • emptycab Ed Healey (@emptycab) reported

    someone explain to me why foxtel are dumping cable service. i had satellite for 15 yrs and cable for 5 ,cable is much better. have @foxtel and telstra had a barney? of all streaming sites foxtel is by far the most expensive,why dump cable?

  • Roksman_ Roksman (@Roksman_) reported

    @robnavyblues @cales_mramazing @FOXTEL_Help Kayo is terrible. Barely 720p and you get the free to air feed with commercials. Like a time machine back to the 1990's.

  • AttungaRacing Steve (@AttungaRacing) reported

    Just awesome my @Foxtel box just **** itself 5 days to get a new box C'mon Man @FOXTEL_Help you can't be serious 🤪🤪🤪🤪

  • ROCKET56273610 ROCKET ROD (@ROCKET56273610) reported

    @Racing Should've been through the foxtel service aswell not just 68 78 no internet access run TV through the foxtel service so had to watch A.G.Hunter @SkyRacingAU 526 as the 6th horse crossed the line went to a dog's race so you didn't service everyone

  • mackaysuzie Susan Mackay 😱 (@mackaysuzie) reported

    @Foxtel desperate not to lose customers, keep trying to make it hard to cancel

  • AttungaRacing Steve (@AttungaRacing) reported

    @nortssss @Foxtel @FOXTEL_Help WTF Why Not?

  • jackieaus 𝐽𝑎𝑐𝑘𝑖𝑒 #covfefe (@jackieaus) reported

    @Foxtel Is this a problem with a number of people? I don't want to be charged late fee since it's not my fault

  • Dr_Foreplay Dr_Foreplay (@Dr_Foreplay) reported

    @couple4_u Afternoon TV sucks, lucky we have foxtel 📺

  • mfoale73 matthew foale (@mfoale73) reported

    @FOXTEL_Help is your Foxtel go app down at the moment?

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @CeagleChris @VodafoneAU Foxtel is the worst to deal with, unless you get the call center in Australia...and ironically the team here is the disconnections section. Optus I find hit n miss. My ISP since going over to NBN is shiphouse customer service. I’d rather watch reruns of Mind Your Language.

  • 1TERRYPREST PUREBLOOD PREZ TEZ🦘⚡ (@1TERRYPREST) reported

    @Neety55 SAD(Daytime) SKY NEWS also Broadcast it-, I only stopped in for Lunch & saw it on the TV- I keep forgetting I need to CANCEL FOXTEL, just to get rid of Support for this sewerage- Now I can Stream Sports I don't need FOXTEL

  • narelleford Narelle (@narelleford) reported

    @iiNet @FOXTEL_Help Trying to connect my foxtel IQ4 to new modem. Not showing in network so I tried entering SSID information. (Worked for my iPhone) but nothing for foxtel. Please help.

  • Sparkles077 Sparkles (@Sparkles077) reported

    Is 3 days wait a for help about right. @FOXTEL_Help @Foxtel

  • libbi815 libbi81 (@libbi815) reported

    @YaleStephens Stuart Robert charging taxpayers $37,975 for home internet usage, at a rate of over $2,000 per month. Peter Slipper misusing taxoayer money on cab fairs. The $30mil payment to Murdochs Foxtel service which vanished. $423mil to Paladin for Manus Island which vanished.

  • PeterCee9 Peter Cee (@PeterCee9) reported

    @Foxtel **** you Foxtel. Best think I ever did was cancel your overpriced crap service 🖕

  • Sparkles077 Sparkles (@Sparkles077) reported

    Customer service not a priority? @FOXTEL_Help @Foxtel

  • Spookybrew Paul Robinson (@Spookybrew) reported

    @emptycab @Foxtel About 5 years ago Foxtel announced this course of action as they no longer wanted to pay for the use of the coaxial network.

  • xp89507230 xp (@xp89507230) reported

    @SkyNewsAust Chris Kenny makes me so happy that I just cancel my Foxtel subscription.

  • ScooterR1975 Scott (@ScooterR1975) reported

    @FoxCricket @Foxtel @kayosports Seems CA have put Cummins in a poor position in all this

  • Laughatsaltyge1 Laughatsaltygeelong (@Laughatsaltyge1) reported

    @FOXTEL_Help is there an outage in the postcode 3195?

  • gothedees36 clint (@gothedees36) reported

    @FOXFOOTY @kayosports Why wouldn't you just put it on foxtel as well. Seems pretty stupid

  • markedoherty Mark Doherty (@markedoherty) reported

    @FOXTEL_Help Please help! I’ve spoken twice to your helpline and no help! I was upgraded to iQ5 box but my terrestrial channels won’t work. The aerial has been connected in exact same way as my iQ3 box was connected and despite calling the person in your help centre cannot help!

  • mariasofi 💧Maria Sofi (@mariasofi) reported

    Just had the misfortune of seeing a clip by Kenny from Foxtel/Sky or whatever completely disparaging Grace Tame and Brittany Higgins. I am disgusted. I am 52. I still remember when this rubbish would NEVER have made it to air. When did we turn in to the USA? #auspol

  • 1TERRYPREST PUREBLOOD PREZ TEZ🦘⚡ (@1TERRYPREST) reported

    @Neety55 SAD(Daytime) SKY NEWS also Broadcast it-, I only stopped in for Luch & saw it on the TV- I keep forgetting I need to CANCEL FOXTEL, just to get rid of Support for this sewerage- Now I can Stream Sports I don't need FOXTEL

  • jackieaus 𝐽𝑎𝑐𝑘𝑖𝑒 #covfefe (@jackieaus) reported

    @Foxtel I have tried to pay my bill for a week, it is not working on the website or app

  • Mellydons Melissa 🔴⚫❤🖤 (@Mellydons) reported

    @FOXTEL_Help @Roksman_ How does it help? We want them live on foxtel otherwise what are we paying for mac?