FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (51%)
• Internet (28%)
• Total Blackout (10%)
• Wi-fi (7%)
• E-mail (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Strathfield, Sydney, Brisbane, Wollongong, Arumpo, Perth, Launceston, and Canberra.

City	Problem Type	Report Time
Melbourne	TV	3 days ago
Strathfield	Wi-fi	11 days ago
Sydney	TV	11 days ago
Brisbane	TV	19 days ago
Wollongong	TV	28 days ago
Brisbane	Internet	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Christie (@007paulchristie) reported 10 minutes ago

  @Foxtel your so called free HBO MAX app is the worst, adverts through every program, glitching constantly.abd we have the pleasure of paying extra to get the decent version. What a con job on all Foxtel customers who had these shows previously as part of their subscription.

• 
  Jake McCormack (@jakeemccormack) reported 13 minutes ago

  @kayosports @Foxtel tv director has to lose his job after this performance. This might be the worst major sporting event coverage I’ve ever seen #AFLDonsPies

• 
  NotoriousCYP (@NotoriousCYP) reported 15 minutes ago

  So what channel am I supposed to watch New Zealand vs South Africa on? Wtf am I paying for? @FoxCricket @Foxtel @FOXTEL_Help #cricketlikeneverbefore

• 
  jakey (@Maxtedjak3y) reported 15 minutes ago

  Foxtel to losing sound and screen going black, switch it too 7 and screen goes black and no scoreboard. Get you’re **** together

• 
  𝓡𝓪𝓷𝓭 (@Randxme_) reported 16 minutes ago

  @utahsocialite @Foxtel Foxtel are **** because how tf do you cancel that masterpiece

• 
  Frank (@FrankieJBroph) reported 16 minutes ago

  @Quartermain10 "Technical difficulties" don't cover the continuous stuff ups where we watching replays instead of live centre bounce contests. Very poor direction from Foxtel, should be 100% better for the subscription cost!

• 
  yoelmonaro (@yoelmonaro) reported 19 minutes ago

  Foxtel down channel 9 here we go

• 
  jaimee ⁸ ¹ ⭑ (@E8M1AJ) reported 19 minutes ago

  i did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!

• 
  twittaninja (@nathan_s4) reported 23 minutes ago

  @FOXTEL_Help hello there seems to be some issues with the paramount + app when trying to begin an episode of Ghosts (US version) it gets stuck after the preview has finished and as well if you skip the previews, not sure if it occurs with other show or not, please 🙏

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 25 minutes ago

  one of the main reasons i persist with foxtel is to watch #redv games. saints are really tempting me in to giving it up. if it wasnt for cricket and a few shows i really like it would be gone cmon, @NRL_Dragons , get your **** together

• 
  Jye (@jtristian95) reported 26 minutes ago

  Again can someone at @FOXFOOTY @Foxtel @FOXTEL_Help fix the audio sync issues on fox footy right now. #AFLNorthBlues

• 
  Warthog (@edwarner57) reported 26 minutes ago

  @DanielGarb So not the week to cancel my Foxtel account

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 30 minutes ago

  Same here! WTF! @Foxtel

• 
  Daran Murphy (@winrgrin06) reported 31 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  Liz 🐨🦈 (@clarkshollanov) reported 37 minutes ago

  Great now I have to pay for Foxtel again. This **** ain’t cheap.

• 
  Tom Baker (@Duckimusprime) reported 38 minutes ago

  @simmos83 @jarrodwalsh Criticising ****** behaviour from Foxtel? And you want to try and pull out club v club ****? The fans of the Hard-done-bys are a ******* weird lot.

• 
  Mr_Ives (@Mr_Ives_) reported 38 minutes ago

  @BigOtrivia 100% footy is utter garbage viewing. Foxtel record it & fast-forward most of it. Gould offers absolutely zero. Ch7s new show is much better viewing. Don't get me started on the Hello Sport segment.

• 
  tsell (@TsellSellersfam) reported 38 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  Daran Murphy (@winrgrin06) reported 40 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  harleyw (@harleywattsconn) reported 41 minutes ago

  @ThoughtVacancy @wayne_kag @AlboMP It is a problem and it bloody well exists!!! Ever tried cancelling Optus Sport, BigPond Broadband or Foxtel? Try listening to Optus's "give me the simple life" hold music for 2 hours.

• 
  Joan of Faaarrk (@JFaaarrk) reported 41 minutes ago

  @Foxtel ive noticed that alot of movies on the movie channel are old and the HBO app on foxtel always crashes, glitches and sometimes just doesnt work

• 
  Healdyyy (@healdyyy) reported 42 minutes ago

  @davisjarrafooty Kayo is dog ****! Foxtel by the length of the Flemington straight

• 
  2 Passionate Blue Baggers (@2_Blue_Baggers) reported 45 minutes ago

  @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

• 
  Uncanny Ryan (@RyanSimmonds23) reported 46 minutes ago

  @7AFL Whats up with the signal? Its stuttering but all fine on foxtel

• 
  my3epaulets (@my3epaulets) reported 49 minutes ago

  Damn kinda need The Twelve season 4.. @Foxtel pls

• 
  Adrian Sal (@adriansal80) reported 51 minutes ago

  @2_Blue_Baggers @SC___Scout I've had Foxtel since day one, in fact I remember getting galaxy when it first came to Australia. Have never used Kayo and would never use Kayo.

• 
  Angry E𝕏ile 🇺🇦 (@AngryExile) reported 53 minutes ago

  @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

• 
  Glenny (@TheGlenny1) reported 53 minutes ago

  Got 500 channels on foxtel. Only channel not working sky 1 Wtf is going on @SkyRacingAU ******* retarded Black screen for last 2 hrs

• 
  Greg1956 (@Greg19562) reported 55 minutes ago

  @Ryandally08 I want sky news detached from foxtel dog ****!

• 
  Chris (@Vossy7) reported 57 minutes ago

  Logging into Foxtel to see Newcastle up 42-38 What ******** is that? Congrats on ******* up your product @NRL