FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 01/24/2026 00:20

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (57%)

    TV (57%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Sydney, Melbourne, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaMelbourne Total Blackout
AustraliaMelbourne TV
AustraliaSydney TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteJMcGill Peter J (@PeteJMcGill) reported

    @JasonTh46858503 @Foxtel “What's that every time the corrupt Morrison speaks lot of detritus comes out of Morrison's mouth” I’m sorry; I’m sure it’s me, but if it’s not too much trouble, can you run that by me one more time?

  • beer_movie Tim @ beermovie.net (@beer_movie) reported

    @Christoph_Elena @LaurenHLoz @TheodoorSteen I just sort of refuse to sign up to foxtel’s yearly relaunch of their shitty streaming service. Have been meaning to watch Small Axe though.

  • LaceyJoshua Joshua Lacey (@LaceyJoshua) reported

    @Foxtel Yeah I’ve tried that, nothing happens. If I hold down the button on the box it turns blue but then goes back to red in about 5 seconds

  • angryaussie AngryAussie (@angryaussie) reported

    Currently on hold with the clowns at foxtel who want me to pay for an "upgrade" to be able to stream shows on demand (a service I have always had) after having paid their rather extravagant costs for well over a decade. Not exactly peak customer service.

  • FireFistAce13 Raphael (@FireFistAce13) reported

    My parents have Foxtel yet they don’t have Gem wtf

  • PeteJMcGill Peter J (@PeteJMcGill) reported

    @Scottie2Hottii @Foxtel It’s the worst show, critiquing even worse shows...? I’m there!!

  • choiceknickers raewynne (@choiceknickers) reported

    net for foxtel cutting out all night. rang optus tech support. no answer just cut off. netcomm wireless adaptor for the tv, middle light was red. check the bedroom one which its connected to all the lights orange. moved it & 3 green lights on both adaptors. who needs tech support

  • Chewy_Bravo Chewy Bravo (@Chewy_Bravo) reported

    @Foxtel Foxtel sucks and is a waste of money.

  • ohdangmang matt (@ohdangmang) reported

    In not penis related content, can we talk about how ******* broken Foxtel’s Binge is

  • angryaussie AngryAussie (@angryaussie) reported

    Lucky for foxtel they don't have any competition so I can't cancel them and subscribe to another streaming service. Oh wait...

  • prestontowers Preston Towers (@prestontowers) reported

    @Kimbo_Ramplin No, I can't. Damn Foxtel v Nine argument of some sort. Cheers.

  • Scottie2Hottii Scottie D. Freeman (@Scottie2Hottii) reported

    @Foxtel The worst show ever. How this **** remains on TV is beyond me.

  • QuantumFish777 Marc (@QuantumFish777) reported

    @Foxtel upped me plan without notifying me now when I call in, happy to cancel or offer me the same plan at 20 bucks more per month. Appealing service, the worst being the jump without notice. Will be reporting this further.

  • JasonTh46858503 Jason Thompson (@JasonTh46858503) reported

    @PeteJMcGill @Foxtel I'm just saying that Morrison is full of s*** because everything on TV these days is about LNP and Morrisons announcements that never come true

  • R1CHARDFREEDMAN Richard Freedman (@R1CHARDFREEDMAN) reported

    @FOXTEL_Help after multiple phone calls and promises of help....still not working...at all. Why am I not surprised.

  • LaceyJoshua Joshua Lacey (@LaceyJoshua) reported

    @Foxtel Ok thanks my foxtel is through Telstra will that be an issue?

  • LaceyJoshua Joshua Lacey (@LaceyJoshua) reported

    @Foxtel any help as to why my box won’t come off standby? Tried everything, hold the button down it turns blue then goes straight back to red

  • GahaganSerena ShezB 🏳‍🌈🐱🐱🐟🐡🐟🌏 (@GahaganSerena) reported

    @katea76 Never have, never will when they treat their "employees" like slaves. I can never believe how many people have no compunction to buy food this way. I guess this is the issue with society today - you know it's not good but you do it anyway - like Foxtel viewers & LNP voters!

  • QuantumFish777 Marc (@QuantumFish777) reported

    @Foxtel upped my plan without notifying me now when I call in, happy to cancel or offer me the same plan at 20 bucks more per month. Appalling service, the worst being the jump without notice. Will be reporting this further.

  • PeteJMcGill Peter J (@PeteJMcGill) reported

    @Giflix3 @Foxtel Never paid him a cent!

  • Seagullrm Robert Mason (@Seagullrm) reported

    Dealing with @Foxtel is a massive pain in the arse. You book a house move 2 weeks in advance & they tell you to contact them to activate the service when you move. 3 days of phone calls later & the overseas customer service people still can't work out why it's not working.

  • joshuawells93 Joshua Wells (@joshuawells93) reported

    @FOXTEL_Help Georgia, can I pass around a hat and get a coupla dollerydoos together? Would that help? @JoeyNicita? But in all seriousness, is there a way we can petition Foxtel to look at it in 2022?

  • markhamiltonj Mark Hamilton-Jones (@markhamiltonj) reported

    I swear to god "The King of Queens" is on at least 18 hours a day on @Foxtel , which if it was a good show wouldn't be a bad thing. But it is not a good show. No Foxtel, it is a horrendous show

  • Justinsteer3 Justin steer (@Justinsteer3) reported

    @FreddoFrog11 @HenryLawson55 @OMGTheMess I think that was wrong for the government to give Foxtel money. You could make an argument for a service for emergency information. Not news or current affairs shows.

  • fiikster fiik (@fiikster) reported

    @FOXTEL_Help ahh... I'll cancel my free month by then. Thanks for the reply.

  • AlexMcleod8888 Alex McLeod (@AlexMcleod8888) reported

    @Foxtel Who is stupid enough to pay a subscription for foxtel garbage?

  • FANGOFOX77 Matthew Jarrett (@FANGOFOX77) reported

    @ToddJDavey @TKokkinakis @9Go I only have Foxtel, have never tuned the regular tv stations into my tv and 9go isn't on the Foxtel list 😢

  • themiketee themiketee (@themiketee) reported

    @Foxtel @YoshokoY I’m aware support staff are usually quite removed from Product Decisions and strategies, but pass this information over to your UX department.

  • PeteJMcGill Peter J (@PeteJMcGill) reported

    @JasonTh46858503 @Foxtel You had me at “Morrison is full of ****...”

  • mana_kailani 💧Kailani Mana (@mana_kailani) reported

    @WajahatAli The Australian Federal gov hand gift millions to them, allow them to have a studio in the Aust Parlt & duped Aus into accepting an inferior National Broadband Network to make sure Murdoch’s Foxtel wasn’t disadvantaged. And their evil clowns spew damaging disinformation here.