FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (33%)
• Wi-fi (9%)
• Total Blackout (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Kiama, Brisbane, Adelaide, Sydney, Melbourne, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Kiama	E-mail	3 days ago
Brisbane	Internet	4 days ago
Adelaide	Internet	4 days ago
Sydney	Internet	12 days ago
Melbourne	Total Blackout	13 days ago
Sydney	Internet	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lloyd Duff (@Mike09127415) reported 5 minutes ago

  @YouTube @LolCowBasement @LolCowBasement Great Telstra flakes and Techy TV goes BYE BYE It makes me wish Richard would come out of my tv and do me in then at Foxtel "Well this sucks" "Yes Darling thats Aussie cable" then he does it again+ "WOW COOL I GOT WHACKED BY ELVIS I always wanted him" SHEESH

• 
  Matt McDermott (@MattMcDermott74) reported 6 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  Milram 361 aka Nigerian Prince (@Milram361) reported 8 minutes ago

  @PieNorthern I know I pay overs for Foxtel but we have very few, aka zero problems watching sport. FWIIW

• 
  voldovor mias (@ViaMias11) reported 10 minutes ago

  there was that competition you sign up to foxtel and buy every pay per view wwe or something you can win a trainor and placement. Shayna bazzler and fat tony won. Seboyh tourian was there give it to sol ruca they were all fighting the stupid adrian drug squad police stephanie

• 
  Jackie Chan (@JackieChan87805) reported 10 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  Deb (@cDebIn2050) reported 14 minutes ago

  @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

• 
  Biscuitman (@biscuitman007) reported 16 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Charlie Sheehan (@pauliewalnut) reported 17 minutes ago

  @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

• 
  tsell (@TsellSellersfam) reported 21 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  Jonathan Wilson (@jfwfreo) reported 21 minutes ago

  @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

• 
  K•A•N•E (@kanethesaint) reported 23 minutes ago

  @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

• 
  Joc (@cookivirus) reported 26 minutes ago

  @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

• 
  Glen Appleby (@realglenappleby) reported 29 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  Carl Raymond 🌞🌞🔋 (@CarlSparre) reported 30 minutes ago

  @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.

• 
  Dingus wingus (@drewwharton) reported 38 minutes ago

  @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

• 
  bndt (@banditkayfabe) reported 39 minutes ago

  @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

• 
  Judy Bourke (@judithbourke) reported 41 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  Dr G (@DrG2020V) reported 42 minutes ago

  @codenrl **** I feel sorry for people who don't have Foxtel and have to put up with retarded old **** head every week!

• 
  Alex Carter (@abbacarter) reported 42 minutes ago

  Has PVL sent instructions to Annesley to ensure the Broncos are still in the comp? Part of the rights deal with DZN / Foxtel or what? Downright embarrassing officiating. Off night from Cleary though, his kicking game was poor #NRLPanthersBroncos #PanthersvBroncos

• 
  Lewis Jones (@LewisJones38831) reported 44 minutes ago

  AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

• 
  Scrumblebum (@scrumblebum1) reported 46 minutes ago

  Why does ******* Foxtel need 5 firms if if to register a complaint . Seriously get some consumer action scout you for gods sake

• 
  joan Reynolds (@joanReynolds52) reported 46 minutes ago

  @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

• 
  Micheal Elliott (@MickElliott11) reported 47 minutes ago

  @CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)

• 
  Crowdiegal (@crowdiegal) reported 49 minutes ago

  Realistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 49 minutes ago

  @KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!

• 
  ~ sea of mediocrity ~ (@ragecherry) reported 55 minutes ago

  @mickgleeson Kayo is terrible, but oddly enough Foxtel Go never drops out, despite being the same feed from the same company.

• 
  Mike Oxbig (@Manbearpigzebra) reported 59 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  Steven Hing (@eskimo2708) reported 59 minutes ago

  @Tuxy81 Same as foxtel. Just tried to cancel

• 
  Mr. 4days 🇦🇺 (@Mr4days__) reported 1 hour ago

  Kayo is such a rubbish streaming service, all thanks to those retards at Foxtel for giving them exclusive broadcasting rights. When the Footy is over I'm gonna buy another region's F1TV and watch there. This is garbage.

• 
  AKoz9 (@Koz9A) reported 1 hour ago

  @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.