FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 12/18/2025 09:50

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (50%)

    TV (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Brisbane, Sydney, Tamborine Mountain, Perth, Adelaide, Warragul, Yass and Berri.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane Total Blackout
AustraliaMelbourne Internet
AustraliaSydney TV
AustraliaBrisbane Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • apenarty Palindrome (@apenarty) reported

    @MehreenFaruqi The word NEWS needs to be removed and the word OPINION inserted. I have done that and have rejected everything about that broadcast. Cancelled my subscription to Foxtel and never read or listen to anything that any of the opinionists write or say.

  • DisjointedArrow Kinetic Arrow (@DisjointedArrow) reported

    @DavidLewis31 @TimCahillsAnkle I replying from my Android phone 💯. It is the one Apple product I do dig. I canned foxtel and saved a bucket load and got Kayo sports. Love my footy. So easy to watch from my apple TV. Never looked back. Have 2 normal ones and a 4K apple one in the lounge. Seriously worth it...

  • chloe_salahLFC chloe ⚽️🏎 (rip murphy 🕊🤍) (@chloe_salahLFC) reported

    @dannyricsshoeyy i’m at work :/ don’t have 7 on foxtel go wtf

  • colonelhogans Rick (@colonelhogans) reported

    12 million in lockdown. $20 for @netflix $10 for Stan. Foxtel you’re overpriced and your alleged “customer service” absolutely SUCKS!!!! @Foxtel @FOXTEL_Help

  • PohlmanJohn John Pohlman (@PohlmanJohn) reported

    @FOXTEL_Help been using FoxtelGo on my Samsung phone for ages but yesterday it wanted a new login but wouldn't accept user name/password. So checked my login details on my PC and all good, even loaded the Go app on and logged in ok, tried phone again using same details but failed

  • KirstinLewis25 Kirstin Lewis (@KirstinLewis25) reported

    @FOXTEL_Help Just saying I can see why you gave the boxes away for free they don't really work bit of a let down that it doesn't even have prime video app

  • PohlmanJohn John Pohlman (@PohlmanJohn) reported

    @FOXTEL_Help Thanks but I've checked that and it's only on 2 devices, my phone and my laptop. As I said, my login details work on the laptop version but not the Android version on my phone

  • rararachumz sad dumb ***** (@rararachumz) reported

    @TimmyT_xxx Honestly!!! I swear it never used to be this confusing but it’s also my first year not being able to watch directly on Foxtel

  • johnnymetalisin john metal (@johnnymetalisin) reported

    @FOXTEL_Help go to home page and get loading all day. It just won’t load. Never happened before. Other media working. Internet working perfectly.

  • eza1971 Eza (@eza1971) reported

    @RalphyHeraldSun Its a terrible coverage !! Need to use all the channels better than this !! Also should had shared there coverage with Foxtel and let Foxtel show all the non Australian stuff !!!!

  • Amanda65503861 Amanda (@Amanda65503861) reported

    @Oli_Murray @newscomauHQ @WenleiMa Pathetic coverage by ch7! Ads, ads & more ads! Same sports shown over & over. No variety. 2-3m highlight clips if you’re lucky! Hopefully Foxtel picks up the coverage for 2024. Their coverage back in 2016 was better than ch7s crap!

  • emptycab Ed Healey (@emptycab) reported

    tried 7 plus online to watch swimming. what a hastle..sign in. no idea what my password is bugger 7 plus foxtel go has the footy and im permanently signed in. stuff 7,they stuff up every sport they show

  • pavitt_josh Josh Pavitt (@pavitt_josh) reported

    @7olympics your coverage is terrible. So much *Loading* then blurry. App takes forever to load and consistently gets black screen. This is why Foxtel was better when it had the olympics. #Olympics #Tokyo2020

  • wakeringlad Gre¥ (@wakeringlad) reported

    Help. My stupid foxtel box failed to record @numanofficial on @rageABC Can I watch it later?

  • timbo1914 Timbo1914 (@timbo1914) reported

    @firstdogonmoon Foxtel has a pretty crap app

  • loujo333 ℓσʋ✨ (@loujo333) reported

    @FOXTEL_Help Asking in all seriousness, will Foxtel ever come up with a solution for failed recordings? It’s not good enough when I ring you just suggest doing a reset, or that maybe too many programs were recording at the same time. Because they weren’t. What am I paying for?

  • vesh88 Anthony Vescio (@vesh88) reported

    @robvad10 I remember 2000 there was C7 sport on Foxtel/Optus during the games that had heaps of channels. Though bad to pay extra for it

  • AnnieWyer Spikeyhair (@AnnieWyer) reported

    @Darthspoog Poor education and Foxtel.

  • Michael36529899 Good for you (@Michael36529899) reported

    @Peter_Fitz Have not got and never will have a subscription to binge, Foxtel or any Murdoch news. Hopefully ppl are pulling their subscriptions after all of this.

  • badtastefatboy Robert Gunner (@badtastefatboy) reported

    @DrCraigEmerson It's what happens when dumbed down, predominantly white working class, who've been "educated" by Foxtel, who get their "news" from the Sky opinion chambers, are incited to rebel against rules created to protect & talk of freedom when they are a underclass of slaves #freedumbday

  • CoxyJindas Chris Cox (@CoxyJindas) reported from Brisbane, State of Queensland

    7plus is the worst streaming app I've ever used. And I've used Foxtel Go.

  • homebrandcola Lt Cmdr Timmy (@homebrandcola) reported

    @developerjack @Telstra @Foxtel The fact that you can't reply to stop is house ****

  • loujo333 ℓσʋ✨ (@loujo333) reported

    Asking in all seriousness, will @Foxtel ever come up with a solution for failed program recordings? It’s not good enough when I ring you just suggest doing a reset, or that maybe too many programs were recording at the same time. Because they weren’t. What am I paying for?

  • bensvice Ben (@bensvice) reported

    @hashtagyouwish @TheIPA @australian Calm down Brian. Our tax dollars gave 3 times more Foxtel whose owner is a billionaire. The guy whose minions complain the most.

  • PinoGap Pino Gap (@PinoGap) reported

    @oz_f Billions are historically **** at newish tech and innovation. See also : Foxtel/ Binge app etc etc

  • Bunba Julie-Anne Adams (@Bunba) reported

    @Optus Hi - I want 2 look @ upgrading my current modem 2 Optus Ultra Wi-Fi Modem but not change plan I'm on. I've been a over 25 year customer with Optus. Hve home phone, mobile & internet with u & used 2 have Optus Cable TV (Foxtel) - U give new pple good stuff why not loyal 1s

  • picpuckphoto PicPuck Photography 📸 (@picpuckphoto) reported from Melbourne, State of Victoria

    @TimothyJ_23 “Apps will crash from time to time” - it’s amazing how low we’ve set the bar for what’s deemed acceptable service nowadays. Personally I find there’s a common thread. Whenever an event moves from Foxtel to Free to Air TV, they mess it up.

  • allisonBeDemure 🎶 Allison O'Donoghue 🎵 (@allisonBeDemure) reported

    @sydneyswans Ffs what channel? Foxtel? Don't have it. Damn.....

  • NathanStokes78 Nathan Stokes (@NathanStokes78) reported

    @Foxtel my channels are coming through pixelated since we had a disruption two days ago. Non pay tv channels have been fine and literally as I type another complete outage! 5072.

  • DaveKelland DK (@DaveKelland) reported

    @jriewolod Just frustrating that seven have 4 tv channels yet only 2 are being used for the Olympics and that you need to use their website to see what’s live, but it’s filled up with crap for Big Brother etc.. I miss the 8 channels Foxtel had plus the website content..