1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 46% TV (46%)
  • 31% Internet (31%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Kincumber, Sydney, Brisbane, Melbourne, Kiama, Adelaide, Perth, and Arumpo.

CityProblem TypeReport Time
Kincumber TV 2 days ago
Sydney Wi-fi 5 days ago
Brisbane TV 6 days ago
Melbourne TV 17 days ago
Melbourne Total Blackout 18 days ago
Kiama E-mail 25 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • trevapchichi
    Trev (@trevapchichi) reported

    @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

  • BennoOnline
    Christopher Benson (@BennoOnline) reported

    @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

  • Gatty54
    Ray Gatt (@Gatty54) reported

    @Foxtel are there any issues with Foxtel atm? Can’t access. Keep getting the rotating circle

  • BertyMayes
    Anthony(Berty) Mayes (@BertyMayes) reported

    @FOXTEL_Help the app my Foxtel app is not working????

  • bermaguifishing
    albert ross (@bermaguifishing) reported

    @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

  • Milram361
    Milram 361 aka Nigerian Prince (@Milram361) reported

    @PieNorthern I know I pay overs for Foxtel but we have very few, aka zero problems watching sport. FWIIW

  • KarenWa13145181
    Karen Walker (@KarenWa13145181) reported

    Andrew Bolt shut up I loved your show but now now I won't am cancelling my Foxtel if you are so smart what is your solution for these þerrorist I'm disappointed

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

  • wade396
    Tanya (@wade396) reported

    @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

  • johnnyddavidson
    John Davidson (@johnnyddavidson) reported

    Reported in The Courier-Mail today: The NRL’s plan to save Super League could be on the brink of collapse in what would be a devastating blow for the English game. The ARLC has been investigating a Super League rescue package for the past year, but it’s understood UK broadcaster Sky Sports is reluctant to come to the party with a palatable deal to satisfy the NRL’s investment strategy. There are suggestions DAZN, which now owns Foxtel, could support a Super League rescue package after former NRL CEO Andrew Abdo travelled to the UK in April for Super League buyout talks.  The Super League could be in trouble. Picture: Alex Livesey/Getty Images But V’landys says the Super League deal could hit a deadend. That would be a potentially fatal blow for an ailing English game which is drowning in debt. Super League giants St Helens lost $6.5m alone last year. “Look, we’re trying to make the figures work at the moment, but unless the figures work, we won’t do it,” he said. “We’re having trouble making the figures work, that’s the truth of it. “I don’t know what will happen. I find it very tough (to proceed with a purchase). “We need to talk further with Super League. We haven’t put a proposal into them yet. “We understand the importance of the international game, so we’re not giving up.”

  • RichardBlackgum
    Richard (@RichardBlackgum) reported

    @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

  • emptycab
    Ed Healey (@emptycab) reported

    @hpglassford i joined foxtel the day they started doing afl no regrets never watch 7 at all now

  • v4daleo
    daleo (@v4daleo) reported

    @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.

  • Sokolovonfire
    H Met Louis 📚🎧🇦🇺 (@Sokolovonfire) reported

    **** THIS **** I DONT HAVE FOXTEL @HBO WHY DIDNT YOU GET THE RIGHTS FOR AUSTRALIA

  • jasontame
    STIVETTE JOAN BROWNHOLLOW (@jasontame) reported

    @AFL FOR ***** SAKE @AFL @FOXTEL WHERE HAVE THE GOAL SONGS GONE WE CANT HEAR **** AT HOME FOR SHAME #AFLBLUESLIONS

  • msediewyatt
    Edie Wyatt (@msediewyatt) reported

    Karalee Katsambanis has blocked me on Instagram, but my complaint is in with Sky via Foxtel who is my streaming platform. If they don’t respond I will be lodging a complaint with ACMA. She could just apologise.

  • gav_mck
    Gavin McKenzie (@gav_mck) reported

    Anyone else having streaming quality issues with @9Now The Block was fine, @60Minutes comes on, shits itself, completely, frozen? Via @FOXTEL_Help Starlink satellite....

  • jformaldehydem
    James Milton (@jformaldehydem) reported

    @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

  • ___Geo__
    Nat Geo (@___Geo__) reported

    @kayosports how do you expect people who live in remote Australia to be able to watch any live sports? These restrictions are absolutely ridiculous and anti consumer. The only way I can watch anything that Kayo has access to is by paying full price to a Foxtel service box?????

  • camo2572
    Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported

    @theheraldsun Hang on They gave you a job after a long hiatus, when you lost your job at Foxtel and no one would touch you Entitled much Tom 🤦🤡

  • sandylanceley
    Sandy Lanceley (@sandylanceley) reported

    @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

  • GusLefty
    Gus Lefty Aussie Patriot (@GusLefty) reported

    @NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel

  • Bailey92035278
    X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported

    @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

  • SupremeBeing888
    SupremeBeing (@SupremeBeing888) reported

    Foxtel is worth about $4.99-$6.99 a month, it’s full of commercials… cancel your Foxtel now

  • ADDICTED2GAM3S
    LJ (@ADDICTED2GAM3S) reported

    @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

  • Lennylikestoast
    Lenny (@Lennylikestoast) reported

    I thought i was tripping out. Good to see others complaining too I dont think there is a shitter streaming service than kayo. Australia is getting helf hostage by this foxtel monopoly.

  • FreoPope
    Freo ⚓ Pope (@FreoPope) reported

    @FkYeahMatt I think Kayo just picks up Foxtel channels & re-packages them into streams. Foxtel is focused on their channels & they stayed to the end of the Swans game that ran over due to a bad injury, before they switched to the AFLW. Don't think Kayo produces shows that are on FoxFooty

  • _OutInTheBlack_
    Mr Black (@_OutInTheBlack_) reported

    broadcast on foxtel is down the hindi channel's working though 🙄 #AFLDogsTigers

  • beetwoot
    Rachel (@beetwoot) reported

    @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.