FOXTEL Outage Report
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
-
TV (62%)
-
Internet (25%)
-
Wi-fi (6%)
-
Total Blackout (5%)
-
E-mail (2%)
-
Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Sydney, Perth, Adelaide, Melbourne, Hobart, Cairns and Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Sydney |
Internet | |
| Perth |
TV | |
| Brisbane |
TV | |
| Sydney |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Bernice Howett
(@BerniceHowett) reported
@GineverTim Hi Tim after hearing you talking just now regarding tech issues. I have a problem with Foxtel which it appears no-one has a solution for. How do I get it to hold when I change from the words coming up on the screen. There is a word for it but I can't remember it.
-
Justin Thacker
(@Siddomay) reported
@slunggo @FOXTEL_Help I have the same problem right now
-
🌟🌟Sal Boosted🌟🌟
(@SalPiracha) reported
@SenSHenderson As opposed to what the Coalition allow to happen during the past nine years? And the Coalition’s open support of Foxtel? 🙄
-
Ed Healey
(@emptycab) reported
@rhettrospective foxtel are moving everyone onto a much inferior experience away from the nbn and cable service.the iq5 is a joke,doesnt even recognise the racing channel that was 529 on cable or ch 76 on fta
-
Maz 😘
(@simmazza926) reported
@Anthonywodillon @BaxterPeterba Proof? I never seen squat. Just an army, the introduction of the basics card, a push for 99 year leases, searches at the airport for porno, disconnection of foxtel services, and a few sports afternoons. No caseworkers, no health checks,no new houses,no rehabs,no counselling.
-
lifeismorecomplicatedthanleftvright
(@lifeismorecomp1) reported
@AFL Terrible decision. Kayo is ****. Foxtel is ****. Channel 7 is ****
-
Courty
(@davo453) reported
@FOXTEL_Help Error PE6007 on TV and PC when trying to watch anything this morning. When can we expect a fix for this please?
-
jooce.
(@jooce8891) reported
@FOXFOOTY @Foxtel @kayosports the worst non call in history
-
JILL
(@1Swinging_Voter) reported
Foxtel app on PC? Not working?
-
Defund The ABC🇦🇺🇺🇦🇺🇸
(@DefundTheABC) reported
@MRowlandMP @AFL @7NewsSydney If you were doing your job properly then you would know that streaming media reaches more people especially the poor rather than broadcast TV and Foxtel.
-
Bluebird 💚💛
(@giveoutmore) reported
from
Adelaide, State of South Australia
@FoxtelAustralia #foxtel Just waited 20 mins on phone chat with Foxtel person n she ends chat with problem not fixed! Not impressed
-
🎼David Altus🎶
(@dpaltus7) reported
No idea why, but as far as boy is concerned Foxtel has broken our contract
-
SydneyCityTV
(@SydneyCityTV) reported
@whophd A pilot for "Skit Happens" made it to air on Ten during their inaugural Pilot Week in 2018, but IIRC that was quite poor and understandably didn't go further! Open Slather wasn't helped by being buried on Foxtel and having mostly undercooked sketches (with a few exceptions).
-
Davo2231
(@Davo2231) reported
@Foxtel why is your streaming not working on pc. Did you spend too much on AFL deal and not tech support
-
T158
(@trobb158) reported
Foxtel is without doubt amongst the worst organisations in terms of customer relations. It puts one against another by changing deals, or not, for the same package. It totally abuses long term loyal customers, once no ads now more than 10, 9 and 7, extra charges, etc.
-
Art Vandelay
(@delayindustries) reported
@digitalbathau @RalphyHeraldSun I’d imagine it will remain an exclusive feature of foxtel service. After all foxtel customers are paying a premium, so their needs to be some point of difference vs The Kayo experience.
-
Dags
(@dagstips) reported
@FOXNRL @Foxtel @kayosports At least they aren't putting **** on the Tigers
-
Neil Stewart
(@NeilStewartWC) reported
@FOXFOOTY @Foxtel @kayosports It would have been an extremely soft free **** like that doesn’t (and shouldn’t) get paid in the dying minutes of finals
-
Ben Shaw
(@Nortonsandals) reported
@FOXFOOTY @Foxtel @kayosports Pretty sad if that did actually turn the game and terrible for his legacy. Bud lost a few fans that night.
-
John Byatt
(@itsme_jaybeee) reported
@QuentinHull @JakeNiallTHEAGE Horrible news as a Lions fan. Before we know it we will all be forced to have Foxtel or Kayo which will only create a divide.
-
The Bruny
(@Bruny1kenobi) reported
@FOXNRL @Foxtel @kayosports So they’re saying he should miss 2 finals games for an incident that happened a year ago before he had even played first grade 🧐
-
T158
(@trobb158) reported
Now watch them squeeze their customers dry to watch AFL. In addition, Foxtel is a platform for the gambling industry with commentary woven into the ‘have a bet’ structure such that to watch a bet is necessary and the ‘Shaq’ style ads are relentless. Kids watch this crap!
-
Mr Armageddon
(@Mr_Armageddon1) reported
@FOXNRL @Foxtel @kayosports Remember when Mitchell Pearce got fined $120,000 for saying he'd **** a dog. Morally wrong, sure, but he didn't actually do it so did nothing illegal. This bloke found guilty in court gets 2 weeks after finals? They need to start ripping up contracts for criminal activity
-
Westie
(@markmaiorana) reported
@FOXNRL @Foxtel @kayosports Stupid old fool is drunk again
-
Graeme McGillivray
(@GraemeMcGillivr) reported
@FOXNRL @Foxtel @kayosports Why is everyone focusing on the incident the facts are found guilty he’s been suspended by the NRL and then suspending the sentence Penrith rules the nrl
-
Spiderbloke 🇦🇺🌸
(@bluebristolian) reported
@Smartsheila @DerekRobinson2 Yes, the terrible threat of women’s sport on Foxtel. No wonder Rudd is upset.
-
Adam Alessi
(@slipworld2) reported
@FOXTEL_Help is foxtel now down my foxtel got a code coming up saying code PE6007
-
.\dam Gwynne
(@gwynne007) reported
@JibbeyXD Alternatively, they need to kill Foxtel to reduce competitive pressure in the local rights market. Big Bash, plus a whole lot of second tier Fox Sports content. Fox is going to have stupid pressure as they move to Kayo+Binge
-
JILL
(@1Swinging_Voter) reported
Why is the @foxtel app on PC not working?
-
Slunggo
(@slunggo) reported
@FOXTEL_Help I've got the dreaded PE6007 error - been working for years then stopped today. Error isn't documented anywhere, which is even worse than Foxtel not working in the first place. Anyone find a fix? From the comments online, it's probably the end of Foxtel for me.