FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 01/18/2026 17:55

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (58%)

    TV (58%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Internet (17%)

    Internet (17%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Brisbane, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaMelbourne Total Blackout
AustraliaMelbourne TV
AustraliaSydney TV
AustraliaBrisbane TV
AustraliaSydney TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • mickyj63 michael power (@mickyj63) reported from Adelaide, State of South Australia

    @lyssasphere Believe it or not on Foxtel Theresa tv show called sister wives 🤔 never watched it yuk yuk

  • jason_isaia Jason I (@jason_isaia) reported

    @codecricketau @codesportsau @BenHorne8 Aslong as foxtel keep it because they are the only ones with a 4k service. How stupid would it be if a free to air company gets it and we go back to HD????? Get with the times

  • pauld08 Paul Daniel (@pauld08) reported from Melbourne, State of Victoria

    @FlashNewsAU What’s happened to France24 please? Other channels seem to be working OK. Error message directs me to Foxtel but they’re refusing to help because I don’t have a Foxtel account.

  • leighroyS1977 LeighroyS (@leighroyS1977) reported

    @FOXTEL_Help any chance someone can gag @chomicide, his incessant garbage that’s flowing out his gob is putting me off watching the @NBL

  • UnkleMungrel UnkleMungrel (@UnkleMungrel) reported

    🏏 If you think Aust TV has free to air sports broadcast, think again. I love my cricket. So I wanted to watch Adelaide Strikers play tonight. (20/20) Game isn't on free to air. Only on Foxtel. WTF is going on? Is this the thin-edge of farking Murdoch's wedge? 🤬🤬 #auspol

  • robtclements Robert Clements (@robtclements) reported

    Pissing down with rain. Wonder when i'll lose Foxtel

  • RealCOZZASAIDSO Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported

    @MayorOfOrange @binge_help @scottyknight Based on the information on Foxtel Go, the data size for the content is really big for many things. This is most likely the reason why it’s slow. I too wish we kept ask to the current WWE Network until at least 50% or more content is uploaded. Would make the transition easier.

  • SydneyCityTV SydneyCityTV (@SydneyCityTV) reported

    A lot can be said about the gradual demise of television, but I reckon Foxtel is probably in a more precarious position than the FTA networks (aside from Ten, maybe) at the moment. What incentive would there for most subscribers to hang on if it wasn't for sports coverage?

  • Michael94858047 MichaelinMelbourne (@Michael94858047) reported

    Paramount has now been cancelled and Network 10 removed from my Foxtel favourites! SO GO WOKE , GO BROKE!!!

  • WhellumAnthony Anthony whellum (@WhellumAnthony) reported

    @danbrettig @zoesam93 Only problem with Foxtel keeping it is their insistence of keeping the same amount of BBL matches. It's done major damage to the competition.

  • steeldawn2012 stratos salamanis (@steeldawn2012) reported

    @The5Pillars @abcnews $40 million was given to apparently help promote women’s sport on Foxtel. Sky News also received $3.5 million to help promote local regional content on FTA. It’s crazy for one of the richest men in the world who isn’t even an Aussie citizen to receive any taxpayer money.

  • RiggahG2 Riggah (@RiggahG2) reported

    @PlayStation can you guys get FoxtelGo on the ps store? Any foxtel app… the TV for PlayStation is so ****

  • SGV_STARK Steven G Vinson (@SGV_STARK) reported

    I’m just wondering if @DisneyPlus will ever show the movie, Ernest Goes to Camp? It’s still a good movie to watch, plus I do hope they do show it one day. Coz @Foxtel did it once and they never showed it again #ErnestGoesToCamp #DisneyPlus

  • fayg29 FayPG (@fayg29) reported

    So @Foxtel are closing down their old cable system. Sending out new stb with incomprehensible instructions and expect you to manage. Ffs. I text chatted online with someone who I had to ask if she was a human! Seriously. To get a technician. Sending someone but not sure I’ll 1/2

  • smilo1234 Royal Flush (@smilo1234) reported

    @SnakeTeflon As a subscriber you don't have much emotional attachment. **** even Foxtel give me a remote (that glows in the dark when you tap it) and a box . Apparently fans gave feed back they didn't want a scarf every year. Seeing these nice gifts other clubs do could have been an idea

  • davrosz Dave Donovan (@davrosz) reported

    @TwoPaddocks @JimmyBarnes Foxtel sucks.

  • TimeCertainRace TimeCertainClock (@TimeCertainRace) reported

    @danger_moose @Bathurst12hour Alot of comments on fb say other wise alot want to watch but dont wanna have to pay for stan coverage already have foxtel/kayo. Whos gonna wanna pay for **** coverage i mean tcr was the main race yet bathurst didnt even have there qualifying shown ur never gonna grow with what

  • cdcAU Chris Corbett (@cdcAU) reported

    Hi @Foxtel, last month you mailed us to say we had to move away from our IQ3 cable boxes but it would not cost us anything. This month you have charged us over $800 for self install kits & an inferior service. Tried to call - no luck. Pls arrange pick up &cancel our service!

  • DavidJRichardss David Richards (@DavidJRichardss) reported

    @Peter_Fitz ACMA approved the Fox-Seven deal for cricket TV rights which was a blatant anti-siphoning laws, a fix to allow Foxtel to have exclusive rights to one day internationals @ T20is. Not one sports journalist had the guts to write about this subject, despite being told frequently.

  • TimeCertainRace TimeCertainClock (@TimeCertainRace) reported

    @danger_moose @Bathurst12hour Plus wec go up in full on youtube later so why pay for a extra service bet alot of people in aus already have foxtel/kayo wont want another serivice with so lttle motorsport

  • GHousbey Dabear 🐾🖤❤🏆🏆💚🖤🐾 🇦🇺 (@GHousbey) reported

    @LeagueFreak Not sure if it helps, but I think Foxtel have it listed under their Sports package. You can watch at anytime. Sorry if this doesn't help...

  • TimeCertainRace TimeCertainClock (@TimeCertainRace) reported

    @danger_moose @Bathurst12hour Wrc only afew stages are live. U can watch all stages on wrc plus. Wec u get more via there service. Im sure theres some that checked it out who didnt have foxtel/kayo or didnt like the fta coverage on 7/sbs to seewhat it was like. Whos gonna stick around with the **** coverage

  • LoFlyt Loflyt 🦁 #ibledred (@LoFlyt) reported

    @Telstra That is... inaccurate. If you are mid process, "Get help" sends you back to the start, and often will require logging in again. This is particularly frustrating for Foxtel with Telstra because you have to fill in your account number which means you need to go back to the app

  • MsLibraryBear Sara Renwick (@MsLibraryBear) reported

    @FOXTEL_Help trying to install Foxtel Go on Samsung 22plus. Username and password not working. Error AF4013.

  • MMATipFights MMA Fight Tips (@MMATipFights) reported

    @Skip2MyJays @MMAJunkie I thought it was bad enough in Australia, that a few months ago our UFC PPV’s went up from $37 USD to $40.50 USD ($60 🇦🇺) on the Foxtel Network’s Main Event Channel. What the US viewers get charged is a joke. I think it’s time for just 10 PPV’s per year & 3 title fights in each.

  • inallySF David 🦘🇦🇺🇮🇪 (@inallySF) reported

    @adampeacock3 Everyone loved the idea when it came to channel 10 for free to air football and now it’s behind a paywall like foxtel. Foxtel back they didn’t **** up this badly

  • shotriser Kit @ RT PINNED (@shotriser) reported

    THE FOXTEL PROGRAM HERE DOESN'T HAVE ANY KIDS CHANNELS BUT 3 SPORTS ONES #FAIL.

  • ebony__1982 Ebony Bree Caple (@ebony__1982) reported

    I'm so excited about the new place! Inspected yesterday The bedrooms are massive One bedroom has @Foxtel outlets There's a few issues but nothing I can't handle Looking forward to buying furniture and moving in the new year and making it a home 🏠

  • MorkaiAU morkai@aus.social (@MorkaiAU) reported

    @ShaneBryan_IT Wait... Paying for the service and *still* getting ads? What is this @Foxtel ?

  • MorkaiAU morkai@aus.social (@MorkaiAU) reported

    @ShaneBryan_IT Wait, paying for the service, and still getting ads? Who do Twitter think they are, @Foxtel ?