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FOXTEL

FOXTEL service status: outage reports and connection issues

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Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 46% TV (46%)
  • 31% Internet (31%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Kiama, Brisbane, Adelaide, Sydney, Perth, Arumpo, and Cornwallis.

CityProblem TypeReport Time
Melbourne TV 16 hours ago
Melbourne Total Blackout 1 day ago
Kiama E-mail 9 days ago
Brisbane Internet 10 days ago
Adelaide Internet 11 days ago
Sydney Internet 19 days ago
Full Outage Map

Community Discussion

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • banditkayfabe
    bndt (@banditkayfabe) reported

    The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

  • Mike09127415
    Lloyd Duff (@Mike09127415) reported

    @YouTube @LolCowBasement @LolCowBasement Great Telstra flakes and Techy TV goes BYE BYE It makes me wish Richard would come out of my tv and do me in then at Foxtel "Well this sucks" "Yes Darling thats Aussie cable" then he does it again+ "WOW COOL I GOT WHACKED BY ELVIS I always wanted him" SHEESH

  • baroque_doll
    Lexi (@baroque_doll) reported

    Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

  • boogiecat11
    the cat (@boogiecat11) reported

    @LeagueScenePod Paying fans that get kayo or Foxtel shouldnโ€™t be forced to watch grand finals and origin games on a **** free to air with commercials.

  • mcdonellaussie
    mark macca ๐Ÿ…๐Ÿ…๐Ÿ† (@mcdonellaussie) reported

    @simmoh666 @FOXTEL_Help @Foxtel Everytime Kayo plays up I find Foxtel is no good too. I just presume they using the same platform to stream with. Paramount were crap for two year just with sports the rest was good. They obviously took notice and worked to improve their technology & fixed it! Or viewers dropped

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

  • JackieChan87805
    Jackie Chan (@JackieChan87805) reported

    @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

  • geraint266
    G. ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ฑ ๐Ÿฆ…๐Ÿค˜๐Ÿผ (@geraint266) reported

    @chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didnโ€™t do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasnโ€™t improved. I pay $107 a month to have Foxtel I can afford it, many cannot.

  • doublepiked
    Kaitlyn (@doublepiked) reported

    Foxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.

  • dougjones90909
    โ€œSmash Herโ€ (@dougjones90909) reported

    @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** โ€œHDโ€. Games covered by nine still not in 4K on Foxtel. ******* pathetic. Itโ€™s 2026 FFS, not 1990.

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

  • Dorizzdt
    Scott (Human) - ๐Œƒ๐Œแ–‡๐Œ‰ไน™ไน™๐Œƒ๐Œ• (@Dorizzdt) reported

    **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesnโ€™t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800โ€“$1,100 per premise. NBN: $2,000โ€“$2,750+ per premise.

  • embankss_
    emily (@embankss_) reported

    never forget when my family had foxtel iq and my dad had every single episode of bar rescue recorded

  • chicpussykat
    โ€œSashโ€ Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend whatโ€™s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!

  • sandylanceley
    Sandy Lanceley (@sandylanceley) reported

    @Tuxy81 @Raiders_24Sep89 Youโ€™re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

  • SteveHudso95010
    Steve Hudson (@SteveHudso95010) reported

    @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

  • trevapchichi
    Trev (@trevapchichi) reported

    @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

  • miss_reys_mind
    lady galadriels ๐Ÿ @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported

    takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria

  • edwarner57
    Warthog (@edwarner57) reported

    Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

  • surfnturfnsurf
    Surf n Turf (@surfnturfnsurf) reported

    @ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app

  • ROBUNS
    robyn andrew (@ROBUNS) reported

    @sandylanceley @Channel9 @wwos I think with the new rights deal Foxtel will have the broadcast duties Maybe that may help with the coverage Stand corrected

  • Possum2412
    Fred ๐Ÿ‡ฆ๐Ÿ‡บ (@Possum2412) reported

    @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

  • _OutInTheBlack_
    Mr Black (@_OutInTheBlack_) reported

    broadcast on foxtel is down the hindi channel's working though ๐Ÿ™„ #AFLDogsTigers

  • poundtown777
    Piewarmer (@poundtown777) reported

    @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

  • pellapeptides
    PellaPeptides (@pellapeptides) reported

    @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

  • CathP82
    catherine (@CathP82) reported

    @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

  • msediewyatt
    Edie Wyatt (@msediewyatt) reported

    Karalee Katsambanis has blocked me on Instagram, but my complaint is in with Sky via Foxtel who is my streaming platform. If they donโ€™t respond I will be lodging a complaint with ACMA. She could just apologise.

  • Gatty54
    Ray Gatt (@Gatty54) reported

    @Foxtel are there any issues with Foxtel atm? Canโ€™t access. Keep getting the rotating circle

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.