FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (44%)
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Internet (29%)
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Total Blackout (17%)
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Wi-fi (8%)
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Phone (2%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Gold Coast, Brisbane, Melbourne, Perth, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Tori
(@toriiharrold) reported
@mbrinky @Foxtel Did you get a response?? We’re having the same issue.
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William YATA
(@WRD67445408) reported
@Foxtel Imagine willingly giving money to the awful Murdoch family and their gutter press 🤮
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Gravedey
(@gravedey) reported
@Foxtel why do you stuff up on the weekend….give no live content on the weekend…ie @pm_live …disappointing you treat people who pay for your service like # idiots
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Lauren Castan
(@LightlySprkling) reported
That terrible ad for mens cricket World Cup. Shame @Foxtel shame. #AUSvENG
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Christian Kent
(@whophd) reported
@NanoRaptor LOL I am reminded of an incessant correspondent when I worked for Foxtel cable TV, a customer who would never stop asking for more horror movies and horror channels. It got *very* philosophical about the reasons we needed more horror in our culture. cc @peacebang FYI
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ghost ermine🇵🇸🇹🇱🇺🇦
(@dellway) reported
@WolphIsWatching The ****’s gonna hit the fan when these streaming companies are gonna push Foxtel aside, and start fighting against each other for sporting rights. #justsaying
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Josh
(@Josh__QLD) reported
@FOXTEL_Help It’s also really annoying when companies post “send us a message to resolve this” just to look good publicly. But actually don’t fix anything.
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Margaret Ludowyk
(@Gargy2) reported
@Foxtel Never
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Patience K
(@Patience_always) reported
@jayyy__jayyy @Foxtel I have never heard of Flash, and thankfully, sports aren't important to me, so I don't have Kayo, and no longer have Binge, but still have Disney+
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Nigel
(@Nigel33450460) reported
@Foxtel So want to see this but FU fix
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Noah
(@Noah_Derek_) reported
I really wish foxtel never got rid of Channel V/V Hits I miss those music video channels so much
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Josh
(@Josh__QLD) reported
@FOXTEL_Help I did. I sent kayo emails with videos and pictures and it has been six months since it was escalated with no fix.
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Shounak
(@Shounak_WA) reported
@PeterDellaPenna @timwig Peter, the problem is the Oct-Nov slot not the year necessarily. Even if ICC requested CA to move the WC slot, CA’s self interest means that it would still want to get its home Test summer in + Big Bash to satisfy Foxtel & Ch 7. Therefore, #T20WorldCup still gets less priority.
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Karate Warrior II
(@me_dc) reported
@steveburgess23 I thought that Foxtel was the evil corporation that forced the A-League to play at stupid times?
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anita hill
(@gypsynit) reported
@Foxtel Worst addition ever!
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georgina
(@gorbr28) reported
@FOXNRL @Foxtel @kayosports No hope....kiwis have been poor
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Jennifer Barnard
(@jjbd) reported
@PeterCretinAO @3AWNeilMitchell Whilst they are cancelling subscriptions, they can also cancel Foxtel and Herald Sun subscriptions.
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Mog
(@Mog7734) reported
@guerillacricket I feel sorry for the poor bastards who have to listen to Mark "Shriekingly Hyperbolic" Howard on the Foxtel comms...
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ruby
(@doobybuster) reported
screaming and crying because why ******** don't we have f1tv pro in australia, i am not getting a foxtel subscription just to watch f1.
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🇦🇺 aussie grit enjoyer 🇦🇺
(@ausgritwrldchmp) reported
@BobTheKnob74 fr tho, another bad thing is like 10 years ago most stuff was locked behind the foxtel paywall but at least it was all in one place rather than having to buy 38 different streaming services
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TheJam1972
(@TJam1972) reported
@Foxtel Well... This show is SHHHHHIT! Once Dawn left it CRAP! Let me know if she returns 👎 Til then
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LONGY
(@TheOnlyLongy) reported
@ktdenise @FOXTEL_Help They can't fix the 2 x Channel 210
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Wes
(@Wes_2222) reported
@Foxtel No. Fix you’re ****, I am busy.
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Josh
(@Josh__QLD) reported
@FOXTEL_Help And my pc is a gaming one with an ethernet cable connection. No love stream freezes except kayo. It’s just a bad service and frustrating customer service too.
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Rob
(@DreamLovers25) reported
@DavisCathetine @Foxtel I agree @DavisCathetine, that goes for all businesses because they all talk up customer loyalty (wanting and valuing it) but don’t walk the talk. I do have other streaming services as well so, now I’m out of hospital, I think it’s time for me to let Foxtel go.
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Suren Senat
(@suren_senat) reported
Hey @Foxtel what is the problem with your TV guide? This has been going on for over a week?
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Hassa
(@Haich44) reported
@Foxtel How about just getting your customers who u already have back connected to their internet and Foxtel. 3 days and counting with no service at all. No one available to help until Saturday at best. Not good enough!!!
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skele-tess 🕸️ soriels pr manager
(@nebuIastarlight) reported
HELP MORBIUS IS ON FOXTEL AND MY MUM CAME IN AND WAS LIKE "tess its a marvel movie u should watch with me it looks good" ive never seen morbius before i am now watching it with her
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Green-Bananas
(@Green_Bananas65) reported
@ktdenise @FOXTEL_Help Turn it upside down and shake it?
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Red Shirt Dude
(@Red_Shirt_Dude) reported
@ScrtCypher @hodgetwins Was on hold for over an hour with @FOXTEL_help (Australian cable) when trying to cancel. They finally answer, and tell me that I've reached the *wrong* disconnection department. Said I'm calling the fraud department of my credit card company & hung up. They called back in 15.