FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (51%)
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Internet (28%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Kalgoorlie, Brisbane, Sydney, Tamborine Mountain, Perth, Adelaide, Warragul, Yass and Berri.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Coldogs.
(@Coldogs) reported
@FootyRed1 @prestontowers We gave up Foxtel this year just found it a waste for what we were getting , I get AFL app free as I’m a telstra customer..
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Cameron Benest
(@GunLemming) reported
@TexanMeg @Foxtel Great choice! I've never understood Foxtel, why does the most expensive TV service have ads?
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Leesa Dixon
(@skypokey) reported
@Foxtel Can you guys tell me why I can't update my debit card on the app, when its a monthly struggle to pay the foxtel bill purely because nothing works properly its maybe time to just cancel it. Especially when netflix, stan and binge work better and are cheaper.
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💖housewives💖
(@housewivestan) reported
@hayu_au Thanks for replying. Foxtel sucks I bet they did this bc they’re salty that they didn’t get rights to #rhoslc and hayu did. UGH.
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Lone Ranger
(@johblo3) reported
@Foxtel Neither, Foxtel is too expensive for the **** on offer
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Adrian P
(@atr3367) reported
@adamcurkpatrick @Telstra @Optus I’ve had internet, fetch TV and mobile with them for a year and honestly not had a problem. Wifi amazing, fetch TV better than Foxtel (only downer no sky racing) and when I was out of work they knocked a heap off my bills for 3 months 👌
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paul gallagher
(@perthovalman) reported
@wests_glory @FOXFOOTBALL Does my head in. Foxtel only care about ratings. They don’t care that owners are losing money. That fans can’t go and enjoy games in comfort or even go at all. Why the hell @ALeague chose to except Foxtel’s scraps is another reason why the game continues to fail in this county
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Jim-o-Saurus Rex
(@shitfor) reported
@Foxtel Neither. We got rid of Foxtel cause it’s ****.
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Prune McSwollen
(@chalkwhitehands) reported
from
Adelaide, State of South Australia
@Foxtel For a Streaming Service you have to really poor taste in movies.
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Meg Coffey
(@TexanMeg) reported
Last month I asked @Foxtel customer service to wave moving address fees to say thanks for 11+ years of loyalty. They said no, so I canceled out of spite. I haven’t missed it at all and have an extra $100 in my pocket each month. Total win! I’ll kill for my Netflix & Stan tho.
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Tam
(@Tambelou) reported
@TonyKoc69285191 @JaneCaro 100% this - my parents don’t have Foxtel but now get sky news and believe all the bull **** they hear on it
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Robert Cooke
(@MainlineRob) reported
@jenbechwati @7NewsAdelaide @ScottMorrisonMP What Miracles are they Australian Children locked up for Christmas. Pensioners that are so poor they can't afford to eat. Or the best Miracle you gave 10 million to Foxtel. Sport rorts ETC ETC excellent Miracles
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Lincolncrew
(@lincolncrew) reported
@Foxtel F you Foxtel!!! Murdoch will never get a cent from me,,, My Family,,, Or my friends,,, EVER AGAIN!!!
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Sarah Vera
(@SarahSarahVera) reported
@JodieGunders The bad news is that it’s on Binge (Foxtel’s streaming service)... the good news is you get 14 days free & can then cancel. Is not amazing, but I stuck with it whereas I gave up on The Queens Gambit as I felt it ran out of steam
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Dsxire
(@dsxire) reported
@Foxtel Foxtel has been ripping people off for years... they only make it cheaper for you when you decide to cancel your subscription...
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Innocent Bystander
(@Dag70729966) reported
@Foxtel They are both pretty awful
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dunno
(@hudafark) reported
@Foxtel Bad Santa. Family tradition
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Lucy Dufty
(@lucydufty) reported
@FOXTEL_Help I’m always getting messages to resolve clashes. The clashes are not even shows I’ve recorded, meaning I didn’t record the shows. Please help
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Shurojit Shome
(@ShurojitShome) reported
@Foxtel I had broadband booked to be installed on the 8/12/2020 between 1pm to 5pm. The tech did not show up. They booked broadband installation for 22/12/20. I again took the day off work and lost wages. The tech DID NOT SHOW UP AGAIN! I have had enough. TERRIBLE SERVICE!
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Romina Aquinchay
(@romina2109) reported
@FOXTEL_Help Thanks for your lack of help regarding Foxtel Go (I sent pics) and why my Foxtel on Demand no longer works. Much appreciated
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Vince Black
(@VB00Renegade) reported
@NeilEvansmail @Foxtel Remember seeing this case on Unsolved Mysteries at the time. Never thought it would be solved
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KenobiWan | BLM
(@kenobi_swim) reported
@Foxtel Anyone out here not picking the Polar Express has no taste or has never felt the magic of Christmas.
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Corrie
(@Zaum73) reported
@skypokey @Foxtel Dump Foxtel. Or ring them to cancel, they may upgrade you free of charge for a few months or so & at the same time update your billing info. Whatever the outcome it’s a win win.
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paul gallagher
(@perthovalman) reported
@SMEMUFC @PerthGloryFC @Foxtel NSL. Had its problems but least it felt like football. Teams had there own unique grounds. Football was better. More skilful and entertaining. Kick off times were better. Clubs had more say. A-league is going down the crapper fast. Muppets in charge.
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Peter
(@Peter90666913) reported
@Foxtel thanks for screwing my Xmas by not sorting out my internet connection issues died last night and the silence re fixing the issue is deafening - perhaps if your call centre was in Australia and you paid overtime to your techie team we may get customer service #auspol
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Rhonda Bracey
(@cybertext) reported
@FOXTEL_Help No VPN at all. Tried logging in and submitting complaint form about complaint form not working., Minimal characters. That didn't work either, though got a different message: "That doesn't look right". Can't DM you.
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ÆnesidemusOZ ⇝Anti-Fascist⇜
(@AenesidemusOZ) reported
@MadamEarth @Foxtel Trouble is we now subscribe to Netflix, Stan, Prime (Amazon), and (soon) Disney Plus. It costs almost as much - but no sport, thank goodness. Murdoch still gets money from Disney unfortunately.
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Jaymz 🤘
(@AceF1910) reported
@FOXTEL_Help Yeah never miss it when its on.
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Phoenix A
(@Fifi_Ivy_A) reported
@PiesNation And Thursday matches are the worst, can't go too late to go to work next day and some of us play sport and train on Thursday. Floating fixture screwed us over this year, we had the shortest breaks and most travel, they should ease up for a change. Think I might get Foxtel instead
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Nobody Important
(@MrHoffalicious) reported
@banny13428529 @Foxtel So you never watched it. Fair enough