FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (47%)
• Internet (31%)
• Total Blackout (9%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Adelaide, Brisbane, Kincumber, Sydney, Melbourne, Kiama, Perth, and Arumpo.

City	Problem Type	Report Time
Adelaide	TV	20 hours ago
Brisbane	TV	6 days ago
Adelaide	TV	7 days ago
Kincumber	TV	11 days ago
Sydney	Wi-fi	14 days ago
Brisbane	TV	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  catherine (@CathP82) reported 3 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  Scrumblebum (@scrumblebum1) reported 3 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  Rachel (@beetwoot) reported 4 minutes ago

  @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

• 
  George W. Grundy (@georgewgrundy) reported 4 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  Darren Cope (@LandscopeInfo) reported 5 minutes ago

  @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****

• 
  Piewarmer (@poundtown777) reported 9 minutes ago

  @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

• 
  Chris. ⚓️ (@mr_chitafa) reported 13 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

• 
  COOPS 😎 (@sportandracing) reported 13 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  Kurt (@kurtjj95) reported 14 minutes ago

  @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

• 
  Andrew Bradley (@AndrewBradley33) reported 17 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

• 
  Jackie Chan (@JackieChan87805) reported 18 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  antqld (@antqldbwog) reported 19 minutes ago

  @timellisau @Jousting_Sticks Never used Foxtel but I always assumed they deliberately made Kayo so ****** you had to pay the extra $$$ to use Foxtel and get extra features like 4k.

• 
  Brendan Johnson (@the_red_heifer) reported 20 minutes ago

  My Foxtel stream just cut out after Latu got inexplicably sent for 10, that's a sign from God I say

• 
  Teresa (@teresa_62) reported 21 minutes ago

  @NRL That’s ridiculous. That means our @Foxtel will increase. There are only a few teams that are watchable. Not worth it. Will cancel .

• 
  Biscuitman (@biscuitman007) reported 22 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Steve Hudson (@SteveHudso95010) reported 22 minutes ago

  @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

• 
  Athena's Ivory Bracelet (@fuckthebracelet) reported 27 minutes ago

  @Foxtel @binge Obviously they could prove me wrong, but shows like Housewives don't work with a cast full of polished, self-aware types. This is basically why S5 was a let down. The newbies were way too conscious of how they would be portrayed.

• 
  Ray Gatt (@Gatty54) reported 28 minutes ago

  @Foxtel are there any issues with Foxtel atm? Can’t access. Keep getting the rotating circle

• 
  Glen Appleby (@realglenappleby) reported 35 minutes ago

  @SnoogThe Like all these events that “just happen”, if you’re at the ground listening to sports ear of the ref it’s normal after repeated warnings from the ref. Atkins lets things go for a couple times and then says something like “you’re on your last warning”, and then you get these “weird” decisions. I don’t like it - but it doesn’t shock me like it once did. If the NRL were serious about transparency, everyone should be able to receive a ref mic commentary on Kayo instead of the garbage we normally are subjected to recently. Foxtel had this in the mid 2000’s with just crowd mic sounds and the ref. It was great because it felt like you were at the ground.

• 
  albert ross (@bermaguifishing) reported 37 minutes ago

  @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

• 
  the cat (@boogiecat11) reported 37 minutes ago

  @LeagueScenePod Paying fans that get kayo or Foxtel shouldn’t be forced to watch grand finals and origin games on a **** free to air with commercials.

• 
  Stewart Noble (@Stewy_Noble) reported 38 minutes ago

  Hey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel

• 
  wb1234 (@wallybechara) reported 40 minutes ago

  @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

• 
  BigdogBRISVEGAS (@BigdogGC77) reported 41 minutes ago

  @Kjmac89 @gilby_gillard @kayosports Which means I’ll miss games But I refuse to pay $50 a month for a **** service I’m not sure foxtel is much better How much is fox?

• 
  Don 🇺🇦🇦🇺 (@squizzy36) reported 45 minutes ago

  @MisinfoFact Who actually watches this stupid ****? I have Foxtel, and I'm repulsed that's it even on there!

• 
  robert (@robert75096586) reported 50 minutes ago

  @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

• 
  Stewart Noble (@Stewy_Noble) reported 54 minutes ago

  Yo Foxtel, every bloody time android updates you're way behind. Why am I paying a bill for a service I'm not receiving? I'm even on your beta test and you're still slow. I'm relying on your app on holiday ATM and nothing! #freebills @FOXTEL_Help

• 
  Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported 54 minutes ago

  @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

• 
  Anthony(Berty) Mayes (@BertyMayes) reported 56 minutes ago

  @FOXTEL_Help the app my Foxtel app is not working????

• 
  Craig The Speculator (@craigspeculator) reported 56 minutes ago

  sad example of corporate greed - ring @foxtel to cancel my mother's Foxtel as she has passed away. No offer of sympathy on her passing from the operator but he did among other formalities ask if any other family member would like continue with the contract.