FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (48%)
• Internet (31%)
• Total Blackout (10%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Wollongong, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

City	Problem Type	Report Time
Brisbane	TV	1 day ago
Wollongong	TV	10 days ago
Brisbane	Internet	14 days ago
Brisbane	TV	15 days ago
Melbourne	TV	15 days ago
Arumpo	Internet	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  curativequest (@ScarcityStudent) reported 5 minutes ago

  @JOSH______NZ @skysportnz Did the exact same here with Foxtel, it’s a ****** joke…. Then he got blocked and Croftey goes “I didn’t think it was all that bad to be honest!” They barely acknowledge him at all, it’s farcical.

• 
  Garry (@garry1951b) reported 8 minutes ago

  @Quartermain10 @7AFL Just as bad on @Foxtel / Kayo.

• 
  Uncanny Ryan (@RyanSimmonds23) reported 8 minutes ago

  @7AFL Whats up with the signal? Its stuttering but all fine on foxtel

• 
  Paul (@ardmorelad) reported 10 minutes ago

  No problems with Foxtel broadcast.

• 
  Jake McCormack (@jakeemccormack) reported 14 minutes ago

  @kayosports @Foxtel tv director has to lose his job after this performance. This might be the worst major sporting event coverage I’ve ever seen #AFLDonsPies

• 
  Jye (@jtristian95) reported 15 minutes ago

  Again can someone at @FOXFOOTY @Foxtel @FOXTEL_Help fix the audio sync issues on fox footy right now. #AFLNorthBlues

• 
  Mister Quimper 🇾🇪🇮🇷🇳🇬🇻🇪🇸🇴🇸🇾🇮🇶 (@SongOfSickness) reported 16 minutes ago

  @tresantes Not to mention it wasn't even 1080p and had some kind of anti-piracy black strip running up one side. It led to a great article in one of the papers: "Australia doesn't have a piracy problem. Australia has a Foxtel problem".

• 
  ***** (@guidohatzis) reported 16 minutes ago

  Question for Kayo people. Why don't you have Foxtel? I've never seen a 'How good is Kayo' post. From what I'm seeing, having Kayo is like going to a brothel for a cuddle. Waste of time and money. #AFL

• 
  J Pipsam (@markdavaus) reported 17 minutes ago

  @ranmasaotome96 Game of Thrones being locked down by Foxtel forced it. I would have bought day-of released episodes via iTunes or Xbox Video if given the option. But nooooo- had to go sign an exclusivity deal with Foxtel.

• 
  𝓡𝓪𝓷𝓭 (@Randxme_) reported 21 minutes ago

  @utahsocialite @Foxtel Foxtel are **** because how tf do you cancel that masterpiece

• 
  David Whitehead (@Whitehead13D) reported 25 minutes ago

  @kayosports @kayosports_help Foxtel is looking really good with no service and then need to sign into my own tv. Not good enough! I pay for the service and don’t need to sign in all the time, pathetic.

• 
  My opinon doesn’t have to be yours! (@dumbchump24) reported 27 minutes ago

  @NRL tell foxtel to turn up commentator mic and down crowd one plz

• 
  Mia (@mamma_mia111) reported 29 minutes ago

  @Foxtel **** product

• 
  Catta (@Catta_SCT) reported 34 minutes ago

  @AFL @SuperCoachAFL @Foxtel Ffs Foxtel, we customers pay big $$$$ for your service - your efforts for the massive Anzac Day match between the Pies & Bombers was absolutely PUTRID Lift your fk’n game you 🥔‘s

• 
  Joshua (@shiggy74) reported 35 minutes ago

  Why the hell are Foxtel waisting Jess Webster on a VFL game? She is better than the majority of commentators on any network.

• 
  John (@jt_melb) reported 39 minutes ago

  How the actual does Foxtel/Binge take The Daily Show away from Paramount+? **** this ****, no wonder torrents are making a major comeback

• 
  Miles (@Michael1953_202) reported 41 minutes ago

  @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

• 
  kayla fan of ³³ (@ActingLikeThtKk) reported 42 minutes ago

  @gaIaxygang Foxtel go is my ***** she rarely lets me down when i can’t access my set top box 😌

• 
  ash 🦕 (@lovronolastname) reported 43 minutes ago

  @tresantes omg this reminds me of how for like 2 years my dad would pay for foxtel specifically when game of thrones was airing and then cancel it until eventually he gave up and started pirating it 😭

• 
  OzPandaCollectables (@Jokesterz420) reported 44 minutes ago

  @kayosports BRU fix your ******* app we pay $40 a ******* month I can legit pay $15 more and have Foxtel with the sports channel…..

• 
  Camorae5196 (@camorae5196) reported 45 minutes ago

  @realRick_AUS @LeagueScenePod Foxtel had him effectively sacked the week before too. I suppose they couldn't find a replacement. Dean Young will coach. Idk what the hold up is. They're a **** team. He should've gone after last season. Still not as bad a coach as voss and bead Scott tho

• 
  EssEnDoN-Proud Lifer (@KRUDLER62) reported 48 minutes ago

  Is @kayosports @Foxtel currently down?

• 
  harleyw (@harleywattsconn) reported 49 minutes ago

  @ThoughtVacancy @wayne_kag @AlboMP It is a problem and it bloody well exists!!! Ever tried cancelling Optus Sport, BigPond Broadband or Foxtel? Try listening to Optus's "give me the simple life" hold music for 2 hours.

• 
  Haydan James (@Haydan_James) reported 49 minutes ago

  @sashaneedssleep Same on regular foxtel. Might be a SkyF1 issue.

• 
  JasonF. (@AnInterObserver) reported 51 minutes ago

  @kayosports_help moved from Foxtel to Kayo. Mistake. Rarely had an issue with Foxtel, more dropouts and circle of death with Kayo in one month vs 25 years with Foxtel. Running NBN500. If there’s some simple fix let me know. Otherwise, I’ll bank a refund and return to Foxtel.

• 
  Chris. ⚓️ (@mr_chitafa) reported 53 minutes ago

  @thedannorris @hawthornzone @kayosports Can always pay twice as much and buy a Foxtel subscription. But just a warning. You’ll get the same service.

• 
  James Bing (@BingIsBackBaby) reported 58 minutes ago

  Helped my 94 year old neighbour and I don't think i could have had a more rude and displeasing experience with the pieces of crap working in the @Foxtel off shore call centre. How dare they speak to anyone let alone our most vulnerable in the fashion they do. #Foxtel

• 
  Mr Clown (@clownfeatures69) reported 58 minutes ago

  @Foxtel day off 3 games of NBA and you pick the worst game to show.

• 
  jaimee ⁸ ¹ ⭑ (@E8M1AJ) reported 1 hour ago

  i did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!

• 
  Jack_Napier (@JackNapier84) reported 1 hour ago

  @deank88 2000 era WCW is so bad its still good but man do i miss starting from BATB 96 and watching all the nitros and PPV up until starcade 99 like when i had wwe network or when foxtel had the rights to the library