1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 45% TV (45%)
  • 33% Internet (33%)
  • 9% Total Blackout (9%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Kiama, Brisbane, Adelaide, Sydney, Perth, Arumpo, and Cornwallis.

CityProblem TypeReport Time
Melbourne TV 6 days ago
Melbourne Total Blackout 6 days ago
Kiama E-mail 14 days ago
Brisbane Internet 15 days ago
Adelaide Internet 16 days ago
Sydney Internet 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew664621
    Andrew (@Andrew664621) reported

    @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

  • de32344
    RatFinky (@de32344) reported

    Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒

  • cookivirus
    Joc (@cookivirus) reported

    @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

  • Koz9A
    AKoz9 (@Koz9A) reported

    @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

  • Theretributor
    Alice Stewart 🦂 (@Theretributor) reported

    @Ryandally08 Tony Abbott was made leader by his old mate Rupert Murdoch in order to put a very slow third rate internet system into Australia so it would not render his Foxtel by satellite service as being useless. Rupert has since sold Foxtel.

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

  • DrG2020V
    Dr G (@DrG2020V) reported

    @GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.

  • cDebIn2050
    Deb (@cDebIn2050) reported

    @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

  • boogiecat11
    the cat (@boogiecat11) reported

    @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

  • AdamTurbil38435
    Adam (@AdamTurbil38435) reported

    @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

  • Dorizzdt
    Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported

    **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

  • Stewy_Noble
    Stewart Noble (@Stewy_Noble) reported

    Hey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel

  • Conigman
    S B (@Conigman) reported

    @footyindustryAU Can i ask a stupid question? Why did Dazn need to buy Foxtel? Why couldnt they just save there cash and bid for the rights of the NRL, AFL when it comes up etc? I mean Foxtel (Fox Sports) are worth nothing without the rights in the first place?

  • SteveHudso95010
    Steve Hudson (@SteveHudso95010) reported

    @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

  • pauliewalnut
    Charlie Sheehan (@pauliewalnut) reported

    @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

  • AndrewBradley33
    Andrew Bradley (@AndrewBradley33) reported

    @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

  • emptycab
    Ed Healey (@emptycab) reported

    @hpglassford i joined foxtel the day they started doing afl no regrets never watch 7 at all now

  • SupremeBeing888
    SupremeBeing (@SupremeBeing888) reported

    Foxtel is worth about $4.99-$6.99 a month, it’s full of commercials… cancel your Foxtel now

  • Crankymack52
    Greg McCann (@Crankymack52) reported

    @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

  • illhp_mike
    Mike David (@illhp_mike) reported

    @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

  • JackieChan87805
    Jackie Chan (@JackieChan87805) reported

    @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

  • JasonR69737
    Jason robert (@JasonR69737) reported

    @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?

  • Brython14
    Brython (@Brython14) reported

    Hey @Foxtel the next time I hear your AFL football commentators describe something as "elite", I will 1) Vomit and 2) Cancel my subscription. Enough of this repetitive garbage, I beg you. @AFL

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

  • pauljc26
    Paul Corlson (@pauljc26) reported

    Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

  • joanReynolds52
    joan Reynolds (@joanReynolds52) reported

    @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

  • mr_chitafa
    Chris. ⚓️ (@mr_chitafa) reported

    @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

  • julieburgess623
    Julie Burgess (@julieburgess623) reported

    @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels My idea down the track is Saturday 930 nrl game (good for Perth) feeding directly into an earlier super league game. That would get them decent coin. Like when they go to 11 or 12 games. They can afford Foxtel so much more value down the track, afl can’t.