FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (47%)
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Internet (27%)
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Total Blackout (17%)
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Wi-fi (6%)
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Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Melbourne, Sydney, Perth, Kiama, Adelaide, Scarness, Bundaberg and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
TV | |
| Melbourne |
TV | |
| Sydney |
Internet | |
| Melbourne |
TV | |
| Sydney |
TV | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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R
(@historiously) reported
@Foxtel I’ve had no FOXTEL now for 30 hours. I was on hold yesterday for 2 hours. This evening a technician said he would send a signal to my box and it would be back on within thirty minutes. It isn’t. He also promised to call me within one hour he hasn’t
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NortherlyBoy
(@fightingtigre) reported
@FOXFOOTY @Foxtel @kayosports Never mind. Even if he cops a brain injury he’ll always find work as an AFL umpire.
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T-Bag 🇦🇺
(@Thomas58974615) reported
@FOXNRL @Foxtel @kayosports Ang Moses goes for the glory play again, runs away from support and stuffs a certain try. Ball hog.
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MitchyHS67 🇦🇺🏴🇮🇪🚴🏻♂️🦮
(@MitchyHS67) reported
@FOXFOOTY @Foxtel @kayosports He’s doing more work than you useless pricks writing **** stories a monkey could write!
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Nth Qlder
(@coljlarge) reported
@FOXNRL @Foxtel @kayosports If Ennis wasn’t commentating I’d be watching, worst commentator in the history of rugby league
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Gary Clarke
(@clarkeywce) reported
@FOXFOOTY @Foxtel @kayosports See this is why I only watch Eagles games and no others. I used to enjoy watching other games The umpiring has gotten so bad over the last decade it’s hard enough watching the one game without bad umpiring ruining it. They also are even more protected. Fans deserve better.
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Wade Lenthall
(@WadeLenthall) reported
@FOXFOOTY @Foxtel @kayosports Wtf is that a free?!!!!!
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Mick Farken
(@SometimeMJM1) reported
@FOXFOOTY @Foxtel @kayosports Drug cheat. Diver.. **** ****
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James Musci
(@MusciJames) reported
@FOXFOOTY @Foxtel @kayosports Garbage decision. How much more obvious does it need to be for the umpires to pay that?
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Liam Hardy
(@Patrick54060467) reported
@FOXTEL_Help Android TV 11, yes or no. After it has not worked for so long I think it's time to cancel. I've tried chatting to your support line but it takes 5 minutes just to "check my account". I've wasted an hour for a generic response.
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Grazer
(@The_Grayza) reported
@FOXTEL_Help how do you justify price rises. No change to service, just a money grab.
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Gavin du Plessis
(@Spot_the_G) reported
Watching the #SAvsBAN cricket on @Foxtel only to have it taken off air, mid review for a wicket, in favour of the IPL... nothing like terrible broadcasting 👏
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Scrumblebum
(@scrumblebum1) reported
And to top it off today @FOXTEL_Help Foxtel Go decides to do its usual **** and not cooperate . So glad I spend my money on this rubbish
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Mark Climo
(@MarkClimo) reported
@Shane_Szakacs Took a couple of deposits today , I’m happy to help you out with a Foxtel subscription mate
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青鬼TV
(@AooniTv) reported
@FOXNRL @Foxtel @kayosports Please fix Greg Alexander’s microphone 🎤!
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Peter the Bold
(@pietro159456) reported
@Jay_______R @LesStonehouse Supposedly to help Foxtel I thought.
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Taz Amin
(@taztips3) reported
@FOXFOOTY @Foxtel @kayosports No **** sherlock!
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kaynerichens
(@kaynerichens) reported
@Jimmy0773 @FOXTEL_Help Such a bad user experience, and buffering and pausing because my internet is not perfect. Really disappointed that 4k is streamed on internet now, and not over the satellite. @Foxtel turned a fantastic product into rubbish.
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Joshua
(@shiggy74) reported
Is the Collingwood v west. Last game on delay for Foxtel? Because if it is that’s poor. They have more than enough channels to show it live.
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MMAAussieFan🇦🇺
(@schipper21) reported
@_gracexamy It’s the main reason I got Foxtel instead of using Kayo because it is ****
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Rebecca Jane Wainwright
(@aussibec1981) reported
@FOXFOOTY @Foxtel @kayosports Geelong are protected species and as a lions fan I think the head of the umpires should give a please explain for a number of bad calls on both sides!
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Drew Semmens
(@drewie_5) reported
@FOXFOOTY @Foxtel @kayosports Worst rule in history!
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Cateena
(@MissHissyKat) reported
@LiddyDrane I never hear a good word about them Liddy. I'm going to investigate my bundle, & can live without Foxtel if that is a part of it. We once left them years ago for the Adelaide server, & had no more problems until our latest move which involved being back with this useless mob.
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Brendan Townsend
(@brendan_t) reported
@FOXFOOTY @Foxtel @kayosports And still wasn’t as bad as last years poor call that cost the lions the win in Geelong
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R
(@historiously) reported
@Foxtel I’ve had no FOXTEL now for 30 hours. I was on hold yesterday for 2 hours. This evening a technician said he would send a signal to my box and it would be back on within thirty minutes. It isn’t.
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lee
(@windin_myhair) reported
@DunningBlades @wines16 @Foxtel Totally agree and the players should be standing together against this garbage although it’s a little too late now! You need to stand with others in a class action and sue the **** out of AFL! Good luck🙏you at least need to speak up for new players in the future
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Emily Blair
(@_EmBlair) reported
Anyone @Foxtel that thinks the way they have set up the @FOXSportsAUS UHD sport channels is good is an idiot! Surely there is also content that can be replayed.
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Greg Owen James
(@gregowenjames) reported
@Foxtel I’ve had no FOXTEL now for 30 hours. I was on hold yesterday for 2 hours. This evening a technician said he would send a signal to my box and it would be back on within thirty minutes. It isn’t. He also promised to call me within one hour he hasn’t.
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Rando Calrissian
(@bamberee) reported
Ugh. Nurse is visiting right at the start of the game and they’re where the Foxtel is. I thought “no worries, I’ll watch on channel 7 in my room”. For some reason my signal has gone.. we got a new aerial only months ago. Grrr.
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Steve Trace
(@clawz90) reported
Well @Foxtel sucks they got rid of their search function on the IQ! Go for streaming services that don’t have ads and specially gambling ads!