FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (53%)
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Internet (22%)
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Total Blackout (18%)
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Wi-fi (4%)
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E-mail (1%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Perth, Adelaide, Scarness, Sydney, Brisbane, Bundaberg, Canberra, Kalgoorlie, Tamborine Mountain, Warragul, Yass and Berri.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Perth |
TV | |
| Melbourne |
TV | |
| Scarness |
TV | |
| Sydney |
TV | |
| Sydney |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@itsjamiiie) reported
@FOXTEL_Help @FOXTEL_Help still no resolution 6 hours later
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Russell
(@russell_mc) reported
@826Maureen Thanks for sharing this article Maureen, I looked for it in the Oz DT and Courier Mail, couldn’t find it. So I cancelled my subscription to all of them yesterday. On the verge of cancelling Foxtel too as the service is pathetic.
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The AC Milan-Godfather
(@ACMilanSydney) reported
@MilanesePat @beINSPORTS_AUS @Foxtel Yes we have this problem every season, I remember last time they were showing a tennis game in the middle of the night. How many tennis fans would be up at such ungodly hours? I say not many, but football fans do that regularly for every game.
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Jim Langdon
(@JimLangdon15) reported
@kayosports Already paying for your watered down sports channels, now you want $30 extra for a boxing match? No wonder @Foxtel is failing...
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Gail Clifford
(@GailClifford7) reported
@russell_mc I spent a fair bit on a booster, threw it away. I complained to Foxtel and they put up a satellite for free. Haven’t had a problem since, except it loses signal very briefly in really bad weather, it’s very rare. Satellite is quite small on the back of house, can’t see it.
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mrnator
(@mrnator) reported
@FOXTEL_Help I just upgraded my package to include sports but I can access the channels. Please help, trying to watch F1 practice.
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Milanese Pat
(@MilanesePat) reported
@ACMilanSydney @beINSPORTS_AUS @Foxtel Beinsports is the worst. Multiple times a season this nonsense happens.
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Kirk
(@kackles74) reported
@AmberMaySchultz A mate of mine who recently stopped working for Foxtel and therefore Murdoch says he just sleeps better at night. He didn’t realise how horrible is was working for Newscorp until he got out. I suggest you do the same as they will be bankrupt very soon.👍
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Tania 😷🇦🇺
(@tdeb007) reported
@shaymcgg Not everyone has foxtel though 🥺 I’ve tried 3 different browsers, the kayo app, ad kayo support. Though nobody is home for support 🥺
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Hugh_96
(@Hugh_96) reported
@mitchell_pw @walmason Mitch, don’t worry about Wally he is or was a long time Newscorp sports editor, maybe The Australian. So was never into rugby especially when rugby left Foxtel. Also at Newscorp rugby will never compete with NRL which is understandable, which is fine.
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B.Russo10 -Campioni D' Italia 🇮🇹🏆
(@b_russo10) reported
@ACMilanSydney @beINSPORTS_AUS @Foxtel Its not working on the app anyway, the game is still frozen while they are warming up before kick of. useless
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laur ☆ 3
(@lastkissperry) reported
if I had foxtel, I would personally never leave my house this is heaven
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Just an Observation
(@gmilney60) reported
@SkyNewsAust I am a Foxtel customer, and I demand that my money is spent on a higher quality of journalism than Sky News.
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danny jackson
(@irenenog) reported
@kingdk @nickbonyhady Foxtel owned by Criminal Murdoch on my **** list never to be watched period
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Jason
(@jasonsole8) reported
@LRHneeC @Foxtel Very big let down
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ThatOneLazyWolf🐺
(@theonelazywolf) reported
@FOXTEL_Help has the log in problem been fixed? I payed my bill and it still won’t let me watch anything
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Dazz82
(@dazza031982) reported
@Foxtel I have to ask, are you just totally useless and dont know how to fix the issues your broadband had or are you just a holes that dont care at all about the people you rip off?????
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The AC Milan-Godfather
(@ACMilanSydney) reported
@DForna96 @beINSPORTS_AUS @Foxtel So you are in Australia? On the app was only checking for the Milan game, but when you mentioned it, I noted others not working either.
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The AC Milan-Godfather
(@ACMilanSydney) reported
Sorry guys, I’m unable to watch the #MilanAtalanta game. Not on wifi on laptop or my mobile data, thanks to @beINSPORTS_AUS wonderful service (not). They are showing a French game, Rugby and tennis. This is when I feel like cancelling everything. @Foxtel 😡
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Jamie
(@itsjamiiie) reported
@FOXTEL_Help This is what I’ve been doing all day, still no resolution.
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The SCodfather
(@magicmoments000) reported
its 2023 not 1983 and we had to watch a game on @Foxtel that broadcasted on 240p VHS is 280p it was below VHS standard with 2 Camera (people) that had no knowledge of HOW TO OPERATE a camera im still suffering from motion sickness i need to Just a Calm a Down
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Daniel Fornarino
(@DForna96) reported
@ACMilanSydney @beINSPORTS_AUS @Foxtel The app is broken. Can’t watch the PSG game or the Toulon games. All football on the app isn’t working (TV or web app) - absolutly pathetic
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LeighroyS
(@leighroyS1977) reported
I am gathering the quality of the @AFL telecast is due to it being a kayo feed, confirms I will never ever pay for kayo, give me foxtel anytime
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Renata
(@itsrenatak) reported
I have a technician coming from Foxtel today this morning before 9am to install an upgraded box for my multi room box in the bedroom as my box I have is slow and needs upgrading from an iQ3 to an iQ4 seen as my TV in the bedroom is now 4k.
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Joel
(@_J0EL_) reported
@BradyMcArdle @Foxtel @FOXTEL_Help That could be the issue :)
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Joffa1
(@JeffTay43356052) reported
@Foxtel Crap 💩
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The AC Milan-Godfather
(@ACMilanSydney) reported
@b_russo10 @beINSPORTS_AUS @Foxtel Yeah I watching a picture of CDK, then freezes. Pathetic service….
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Joel
(@_J0EL_) reported
Is anyone else Sky thoroughbred Central on @Foxtel not working? Been that way for a few days now @FOXTEL_Help
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MarkC
(@MarkC71710524) reported
@Foxtel Don't get foxtel. Paying to watch repeats of old crap.
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jimmmmyyyyyyyyy
(@Trevor12371105) reported
@Foxtel why is it so hard to change my service to my new home!! Need to wait 2 weeks after I move to get a technician or if I connect through wifi I can’t get the modem and new box until 1 week after!!! Seems a lot of red tape for nothing