FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (47%)
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Internet (28%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (3%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Perth, Launceston, Canberra, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
TV | |
| Melbourne |
Internet | |
| Perth |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Launceston |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@its_me_mel_xx) reported
Sitting here listening to the thunder and waiting for my Foxtel to cut out.
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Just Janelle
(@Bundynelle) reported
Doncha love companies u have been with for decades and they won't offer u new customer deal rates but increase the fees instead. I just wanna watch Noah Wyle and not the other Foxtel crap.
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Robert
(@yeppoon) reported
@Foxtel Just got 50 taken from my account by Foxtel for the second time in 6 months for a subscription I didn’t purchase, been a paying customer for 2 decades and the best they offered was a free movie.
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Freo Freak
(@TheFreoFreak) reported
What’s the deal with this Foxtel Go app not working and not being able to download anymore? @FOXTEL_Help
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Amy ⁸¹
(@badlandsambrose) reported
@landoscar4 F1 tv has all different prices I have it and I pay $14.99 a month I use it as a back up for foxtel if that’s not working
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Riff Jet
(@TheRiffJet) reported
Hello @FOXTEL_Help I noticed you are now dropping Flash News, which has some news channels that Foxtel package doesn’t cover. @Foxtel #Foxtel #i24NEWS Such as i24. But you are still offering the Islamic news service. When did Foxtel become Antisemitic?
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Ceej
(@Ceejcity) reported
@SkyNewsAust Sky news sucks. Foxtel sucks. Murdoch sucks. Hate you!
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Bardy Bigglesworth
(@BardyBiggles) reported
@FoxCricket I am going to cancel my Foxtel over this garbage.
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john wilmot
(@wilmot06) reported
@ALeighMP Foxtel…. Particularly when my mother died… did I have authority as executor (yes) but the delaying tactics were awful
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Rory Kilpatrick (Bradley Close Enjoyer)
(@AflGlicko) reported
******** is going on with the foxtel feed?
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John Dean
(@JohnDean_) reported
@TimothyJ_23 @sandylanceley Foxtel's sport package is currently $65. With Kayo at $46 you could get the old box again that includes Fox Go streaming then drop a streaming service like Disney etc to make up the difference.
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Lee
(@leeluvzya) reported
@carlymiaeakin My Foxtel package has every channel including movies for $62 a month. Knowing what Kayo costs, I would never in a million years change from Foxtel - much better value for money for all of my sports and other programs
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🏆
(@flagswans26) reported
Foxtel fix your ******* coverage, I’m not paying money to watch a black screen with no audio #Ashes
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Richard Smack
(@Boomerstarwars) reported
@ShooterMcGavin Hang on did you ever get a tv guide for the cable you had? In Australia I always looked forward to receiving the Foxtel Magazine haha.
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Arvomic
(@Michael74880601) reported
@rtralphy That’s why I watch on Foxtel channel 7 crap coverage
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PirateWDFC 🇦🇺
(@PirateWdfc) reported
The #hbomax app must be the worst app to run on #foxtel ,forever buffering ,loosing sound or just not working ... I may as well call it the albomax ,cause it just barely does anything
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Scott Snelgrove
(@ScottySnelgrove) reported
@Foxtel why don’t the Foxtel Go app in the Apple App Store?? Is this an issue for lots of people or just me?? @FoxCricket
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Old Tragic 🍉
(@OldTragic) reported
@MikeCarlton01 Years ago when trying to cancel a Foxtel subscription was an absolute nightmare
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magpie
(@Peter217945) reported
@stonehillaus It's just unbearable. Re the Foxtel Satellite Dish Signal, it's the worst it's ever been. They're deliberately trying to force us onto the Internet viewing. And with that, extra data charges. I'm seriously considering ditching Foxtel now. Abysmal.
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Melissa Jacobs
(@MelMcSweeney) reported
@paulbrown73au @FOXTEL_Help We have the same problem, haven’t been able to watch foxtel through the PS4 at all in January
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Anna
(@spannaforce) reported
@matthewgeddes70 Foxtel SMS me with a deal for IQ5 I should have taken up on it, as I think it gives access to free to air channels . This will help my brother. Fetch TV doesn't have foxtel, so I have to help him work out how to get to the app.
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Mark Plackett ♻
(@MarkPlackett1) reported
@AmeliaBee7 Well they still stream Foxtel to parliament I guess dumbing down any chance there
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Will M
(@theWilldabeasts) reported
@NFLonDAZN @NFLonDAZN Why is your game bills-jags game 30 seconds behind the Foxtel coverage!! So expensive this service and terrible
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Brooke
(@B_Richardson_) reported
@paulbrown73au @FOXTEL_Help Yes same problem on my end for the last week; foxtel works on my phone but not ps4
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KANE
(@kanethesaint) reported
@rhons_747 @senatorbabet It was never a lucrative platform. No wonder they are closing it. People don't want to pay to subscribe to legacy news. Foxtel always seem to have bad idea when it comes to innovation.
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Crarg
(@staggy33) reported
@WhellumAnthony @Lucasdonsman Since going back to Foxtel & Foxtel Go Ive never had an issue with casting. They're basically the same price now so may aswell pay the extra & get more channels. Still rubbish that you pay for tv & still get adverts.
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Yannick Oda
(@YannickOda) reported
@Foxtel what a brilliant support you provide. Sorry, lack of I should say.
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Expat
(@TheExpatGamer) reported
@TerryTheteza @stickers_bown @TheBarmyArmy A **** rule which only exists because snicko is **** tech, which is only in use because Foxtel are a bunch of cheapskates. Even the women’s internationals get ultra edge because 7 weren’t that cheap.
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Harry
(@Harrywufc) reported
@NeilMur73809257 @The_SuperSC You get 1 game a week on 10 bold and P+ That’s a major issue for the league as we need more FTA games otherwise no one is paying P+ for a league they’re not really interested in At least if 9 has it they have Prem, CL and casual may watch AL like the Foxtel days
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Mark Fuller
(@mildo23) reported
@Foxtel I am unable to download the My Foxtel or Foxtel Go app on a new iPhone running software version 26.2. I am however able to use the apps on an older iPhone running the same version of software. Are you aware of the issue? When can a fix be expected?