1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 53% TV (53%)
  • 32% Internet (32%)
  • 9% Wi-fi (9%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Perth, Arumpo, Melbourne, Cornwallis, Central Coast, and Strathfield.

CityProblem TypeReport Time
Sydney TV 6 hours ago
Brisbane Phone 2 days ago
Perth Internet 2 days ago
Arumpo Internet 3 days ago
Melbourne TV 8 days ago
Sydney TV 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • PauloYarb
    Paulo Yarb (@PauloYarb) reported

    @rohan_connolly @colonelhogans Don’t worry too much. Enduring the cats swans on Foxtel was painful. If it wasn’t Dwayne the pain talking ****, it was camera work which failed miserably. Absolute rubbish. Switch over to the pies game and you’ve gotta listen to back door Lyon and Howie. And the umpiring…pfft

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

  • miss_reys_mind
    lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported

    takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria

  • CoJustice_48
    C_Of_Justice COJ (@CoJustice_48) reported

    How the hell does #KenHinckley GetARoleCommentatingOnTheShowdown ? He would have to go down as the worst coach in history for a side. Why @FoxSportts @Foxtel making us listen to the worst coach in AFL history ? He’s rich $ stop paying irrelevant conversation !! #AFL #crows port

  • BinManIan
    Logical ⚽️ 🍺🦘 (@BinManIan) reported

    @simonhill1894 @AnthonyPHoran @Gatty54 Paramount Plus have been pretty good for the A-League... with the exception of not being in pubs (which continues to be a massive problem). I did some analysis the other day and P+ have more subscribers now than Foxtel had when the A-League had its TV audience peak in 2012-13

  • RichardBlackgum
    Richard (@RichardBlackgum) reported

    @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

  • bardostate1965
    Titus Livius (@bardostate1965) reported

    Just went to Foxtel to watch Collingwood game and they’re playing some team with an Aboriginal name. AFL is so woke. I’ll never watch another game again. I’m ******* sick of the pandering. #aflnorthsuns

  • RicS37759479
    Ric S. AU (@RicS37759479) reported

    @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

  • MickElliott11
    Micheal Elliott (@MickElliott11) reported

    @CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)

  • WCE92940618
    Morsey (@WCE92940618) reported

    Let’s be honest @7afl coverage is so much better than @FOXFOOTY this year All they need now is a couple Saturday games and i would cancel @Foxtel

  • yoelmonaro
    yoelmonaro (@yoelmonaro) reported

    Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

  • AngryExile
    Angry E𝕏ile 🇺🇦 (@AngryExile) reported

    @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

  • JalinCedar
    Jalin Cedar (@JalinCedar) reported

    @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @H_the_Strange @FOXTEL_Help And if you ring up you get someone from overseas who has no idea, offers you nothing and you get nowhere. If only there was another pay service to give them competition.

  • H_the_Strange
    H_the_Strange (@H_the_Strange) reported

    @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

  • bec_8888
    bec s (@bec_8888) reported

    Just lost the foxtel signal (must be lots of rain coming) lucky @abcsport working to listen to magic round games @QuentinHull @zanofc Billy Moore

  • KYEZZACHEIFZ
    kylie bowers (@KYEZZACHEIFZ) reported

    @Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them

  • judithbourke
    Judy Bourke (@judithbourke) reported

    @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

  • CathP82
    catherine (@CathP82) reported

    @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

  • BryanS81
    Bryan S (@BryanS81) reported

    @Foxtel fix ur sound on the footy!!!

  • Nigeyboyl7do
    Nigeyboy (@Nigeyboyl7do) reported

    @codenrl **** Phil gould he is a ****** . Cannot stand that we have too watch channel 9 coverage of the game , it’s so much better on Foxtel.

  • Koz9A
    AKoz9 (@Koz9A) reported

    @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

  • joanReynolds52
    joan Reynolds (@joanReynolds52) reported

    @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

  • Vossy7
    Chris (@Vossy7) reported

    Logging into Foxtel to see Newcastle up 42-38 What ******** is that? Congrats on ******* up your product @NRL

  • benno_76
    Ben (@benno_76) reported

    @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

  • _all_gone_now
    Matt (@_all_gone_now) reported

    I misspoke, the Foxtel go app is just as bad as kayo.

  • StassyGee
    Esgee (@StassyGee) reported

    @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

  • InTheMixer
    Shaun ⚽️ (@InTheMixer) reported

    The WU are unlikely coming back and Reddit Rumours that Macarthur are handing back their licence. Literally every Code Football article is negative. I hope David Gallop never gets a job again and that Foxtel/Kayo is liquidated and offshored by DAZN. #BestLeagueInTheWorld