FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (58%)
• Internet (26%)
• Wi-fi (10%)
• Total Blackout (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Perth, Melbourne, Sydney, Brisbane, Arumpo, Cornwallis, and Central Coast.

City	Problem Type	Report Time
Perth	TV	4 days ago
Melbourne	TV	6 days ago
Sydney	TV	11 days ago
Brisbane	Phone	12 days ago
Perth	Internet	12 days ago
Arumpo	Internet	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 3 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  yoelmonaro (@yoelmonaro) reported 5 minutes ago

  Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

• 
  Nigeyboy (@Nigeyboyl7do) reported 6 minutes ago

  @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

• 
  Mike Oxbig (@Manbearpigzebra) reported 7 minutes ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  robert (@robert75096586) reported 8 minutes ago

  @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 9 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Teresa (@teresa_62) reported 10 minutes ago

  @NRL That’s ridiculous. That means our @Foxtel will increase. There are only a few teams that are watchable. Not worth it. Will cancel .

• 
  TJ (@fantasyallsport) reported 10 minutes ago

  @Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move

• 
  G. 🇦🇺🇮🇱 🦅🤘🏼 (@geraint266) reported 11 minutes ago

  @chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didn’t do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasn’t improved. I pay $107 a month to have Foxtel I can afford it, many cannot.

• 
  catherine (@CathP82) reported 13 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  “Smash Her” (@dougjones90909) reported 13 minutes ago

  @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

• 
  Kaitlyn (@doublepiked) reported 20 minutes ago

  Foxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.

• 
  T158 (@trobb158) reported 27 minutes ago

  @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

• 
  Andrew (@Andrew664621) reported 28 minutes ago

  @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

• 
  jkb (@Perthkiwi3) reported 29 minutes ago

  Wtf, what's going on you overpriced pricks @Foxtel #NRLRaidersPanthers

• 
  Dingus wingus (@drewwharton) reported 29 minutes ago

  @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

• 
  Rhino79 (@Reggiejets) reported 30 minutes ago

  @SteveMolk @WSWanderingEels Take the lot Stan/Ch9. Lifelong Foxtel subscriber, I’ll cancel subscription for Stan sports Rugby League & EPL

• 
  odd ✮⋆˙。・゜・ (@pusherll) reported 34 minutes ago

  also this was produced by the biggest australian television network yet it was no where to be found on streaming?? how does that work foxtel 🤨

• 
  Jimmy (@JamesBa40189175) reported 37 minutes ago

  @ausbtcclub We get absolutely **** all for working hard here in Oz. I had job and separate business with mates. Struggled for 8 years and everyone made money from the business except us. Electricity, Gas, Foxtel, wages, rent, rates, tax, gst, employee super. @mrYodaJ @fiftyshadezof1

• 
  Hellen Troy (@HellenTroy6) reported 41 minutes ago

  @Foxtel Paying $30 a month for an inadequate Kayo app! By far the worst app streaming. Do you think you might fix your painful app so that we can actually use the forward and replay buttons without being pushed to ads or having to start from the beginning???

• 
  NMM (@NeilMur73809257) reported 43 minutes ago

  @GusLefty @BenFordhamLive Yeh but we have a choice whether we pay for Foxtel but no choice whether we pay for your ABC! Some people are slow thinkers.

• 
  Ben (@bennyshelts) reported 43 minutes ago

  @andrew_whelan The problem is, it still just uses the same linear channel feeds from Foxtel.

• 
  Jan (@bimmyjartel) reported 46 minutes ago

  @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

• 
  Voicey (@Dubhgall90) reported 47 minutes ago

  @pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?

• 
  Kurt (@kurtjj95) reported 51 minutes ago

  @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

• 
  AKoz9 (@Koz9A) reported 51 minutes ago

  @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

• 
  Charlie Sheehan (@pauliewalnut) reported 53 minutes ago

  @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

• 
  Heidi van Delft (@heidipie2010) reported 56 minutes ago

  @PieNorthern @Foxtel The netball was on earlier… it was agonising watching it stop starting all game. I can’t even get social media on my phone because of the Wifi signal, it’s been getting worse every day at my house.

• 
  Mike Oxbig (@Manbearpigzebra) reported 56 minutes ago

  I haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job **** you @Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?

• 
  Ric S. AU (@RicS37759479) reported 59 minutes ago

  @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.