FOXTEL Outage Report
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (58%)
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Internet (26%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (1%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Brisbane, Adelaide, Cairns, Toowoomba, Perth, Hobart, Mosman Park and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Melbourne |
Internet | |
| Sydney |
TV | |
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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JJ
(@John_Peris) reported
@Foxtel what sort of service are you running? Your chat support doesn’t work and I waited 30 mins on hold for phone support who tell me they can’t help me and I have to use chat support. Your phone support hung up on me. Your service is crap and your support service is worse.
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Bingbongbo
(@Bingbongbo10475) reported
@footyindustryAU @WSWanderingEels Without question, great crowd. But those ratings are pretty terrible. I don’t think we’ve seen any evidence that AFL fans have moved to foxtel/kayo, either.
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stevo
(@stevosfooty) reported
holy **** foxtel know how to do a Friday Night footy show right. all they need to do is cinematic walkouts and my god it’s perfect. **** you 7 #AFLBluesPies
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Charlie Luvalotofpus.
(@kochisadud) reported
@DryburghTom @3AWisfootball Should have been on a Saturday afternoon @AFL .. can’t remember a year where the AFL have been so bad in just about every aspect of the game. Be interesting to see if the likes of Foxtel will still fork out record amounts of money in the next tv rights deal.
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WestAussieLeeds
(@WestAussieLeeds) reported
@Foxtel fix the missing HD channels in the My Foxtel app so we can remote record HD. Sick of setting up a recording when away and find its awful unwatchable SD channel!! It’s been over 12 months now!!!
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Kieran Yap
(@KaptinYap) reported
@bohdia I think you’re probably right, but Top Gun Maverick hadn’t ended up on another service. It’s just gone, weird. Yellowstone is on P+ in the US though. Stan totally killed them in the deal here for it not to revert back to them like HBO content did from Foxtel to Max
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Yosef Mordechai Coleman
(@yosecakes) reported
@jimb0_12 And he probably wants to say more. Hopefully either 7 or Foxtel bring him for the Ashes down under and we can hear what he really thinks when not at Sky
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⚡️ShhListeN⚡️
(@ShhListenN) reported
@RuSoet118 @Shinbonerspod cold thursday night consensus believe NM will get obliterated by Dogs & Darcy & NM outs wont help that. its on ch7 Foxtel Kayo ppl rather watch a demolition on tv. possibly better opportunity for a larger crowd if it was on Friday night leads into the weekend
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Gidgit VonLaRue
(@GidgitVonLaRue) reported
I just paid $5 to get half a movie on a service we already pay for. **** we are being ripped off left, right and centre. Foxtel is the worst for sure - absolute scam artists. More commercials than commercial TV! Willing to cut it ALL off.
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new alt who this
(@newaltwhothis1) reported
@IAmGoughWhitlam Paramount have been running it at a loss for years the most dangerous thing that could happen to channel 10 is a new executive comes in and says "why ******** are we funding a whole network in Australia when we could just put our shows and movies on channel 9 or foxtel?"
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ᴅᴀʟᴇ
(@DaleKerr) reported
@robert_t8787 @Servo1968 @StanSportFC Stan Sport is not the issue, Stan is. It’s like the old Foxtel offering, you couldn’t just get the sports channels until Kayo came around.
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜
(@Freo_Dale) reported
Hey guys, where’s the music gone? The stuff you’ve replaced it with is garbage. @Foxtel
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little old lady.lindy
(@littlejackieboy) reported
@MLCGame @AFL @7Sport These people, just hate poor people Sport makes us happy. I can't afford Foxtel, kayo. If not I will just sit in a pub. Bloody great, just great. We are all doing it tuff. 😡😡😡
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Marcia
(@MarciaAussie) reported
@Foxtel The Australian channel 608 has had at least 1 hour and 45 minutes of non stop ads No programming Just ADS for almost 2 hours Could you please advise your paying users -in future- WTF is happening I'm assuming you've lost connection with the USA, but CNN & MSNBC are available Which I don't watch This is unacceptable behaviour @Foxtel 😡
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Marcia
(@MarciaAussie) reported
@Foxtel The Australian channel 608 has had at least one hour and 15 minutes of non stop ads No programming Just ADS Could you please advise your paying users -in future- WTF is happening I'm assuming you've lost connection with the USA, but CNN MSNBC are available Which I don't watch This is unacceptable behaviour @Foxtel 😡
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Lloyd Duff
(@Mike09127415) reported
@8biteric I am stunned mate They nuked MTV off Foxtel. Have they gone insane? MTV is popular. I think Bear is fed up of my bullshit. No "Just talk to me and try to understand" He thinks "He wants my Pepproni inside my pants" JESUS WEPT Im not THAT BAD. THATS Too fast even for me
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Chooka
(@chook_71) reported
Hey @FOXTEL_Help My Google chromecast updated recently to Android 14 and now my Foxtel Now app no longer works. Looking on your support page you have known about this issue since October 24 and have done nothing to fix it. When will this be fixed
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UmbraBree
(@UmbraBree) reported
@SnepOfTheWest I have never watched it. I never had Foxtel (the name for cable tv in Australia) as a kid
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Bat’s
(@Qldstew) reported
@exotickendolll @gavin_laing Ch9 commentary has been reason I have had foxtel until ~2018, Kayo since! Gus, “Rav’s”, Gallen are intolerable! Biased AF, and always with a dumb barrow to push! Kayo has issues: Ennis, Bloka whenever Balmain play, +a few others, but all ch 9 soo calls reminds how bad they are
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MMKreasionMM
(@BlknWhtKat) reported
@FOXFOOTY Dear Foxtel Footy - your Foxtel On Demand is showing the wrong game ( Sydney vs Bulldogs) for the Fremantle vs St Kilda game - which isn’t avail in full. Fix this. And Foxtel? your complaints or feedback-customer service availability (like most business) is hopeless!
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Kenny Mcleod
(@KennyMcleod17) reported
@MaasdorpJR @VinceRugari Foxtel had on demand back in 2016 along with the same picture quality Optus is finishing with today. You only had to pay for someone’s backyard iptv subscription service to see how truely average Optus sport was.
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goalskii
(@goalskii) reported
@MelbourneBlokee i guess it’s a win if you are ok with the price. i hate having to pay for base packages for rubbish i’ll never watch. feels like the 90s foxtel days.
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💧Ron Jones❄💧
(@RBJRON) reported
@bugwannostra The LNP even helped Foxtel by hampering our FTTP network
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Matthew Caudery
(@ElZorrolovesKFC) reported
@InTheMixer_FM What was the original price of paramount? I never paid more than $90 a year. So this $30 a month is sound pricey, except I used to pay $50 for online foxtel through the Xbox.
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Michael
(@michaelsfanboys) reported
@StanSportAU Bad move shouldn’t have stayed at Optus or go to foxtel **** paying extra just watch epl 😡
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Mr.Chelsea
(@MrChelsea25) reported
@RobbieSlater17 Still hurts huh.....@Foxtel sucks....
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Peter Ralph Tigers
(@PeterRalphBooks) reported
Yeah, they do it on the golf all the time but show a count down timer. It's what you get when there's no competition ... it really is a **** service. I'd love to see Amazon get serious and go after sport ... their recent televising of the cricket was great, and in a bidding war, Fox would be no match. @Foxtel
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Chooka
(@chook_71) reported
Dear @Foxtel My Google chromecast updated last night to Android 14 and now my Foxtel Now app no longer works. Looking on your support page you have known about this issue since October 24 and have done nothing to fix it Unacceptable but no unexpected behaviour from you 🖕
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Matt
(@xoDemize) reported
@theWilldabeasts @centralNRL I used Kayo for a bit. That **** is also garbage with the amount of buffering. I use foxtel now and it’s working great. Hope they don’t **** that up too. I just can’t stand the channel 9 commentary
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liv 🎱
(@livlittybop) reported
foxtel should pay me for emotional damage after that business