FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (46%)
• Internet (34%)
• Total Blackout (10%)
• Wi-fi (6%)
• E-mail (4%)
• Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Wollongong, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

City	Problem Type	Report Time
Brisbane	TV	8 days ago
Wollongong	TV	17 days ago
Brisbane	Internet	21 days ago
Brisbane	TV	21 days ago
Melbourne	TV	21 days ago
Arumpo	Internet	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Sar #DonTheSash (@alexmatthewsar) reported 5 minutes ago

  @NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.

• 
  Adrian Sal (@adriansal80) reported 9 minutes ago

  @2_Blue_Baggers @SC___Scout I've had Foxtel since day one, in fact I remember getting galaxy when it first came to Australia. Have never used Kayo and would never use Kayo.

• 
  J Pipsam (@markdavaus) reported 11 minutes ago

  @ranmasaotome96 Game of Thrones being locked down by Foxtel forced it. I would have bought day-of released episodes via iTunes or Xbox Video if given the option. But nooooo- had to go sign an exclusivity deal with Foxtel.

• 
  Trent Steel (@TAStanton2323) reported 13 minutes ago

  @lauren_vasiliou Have dealt with them a lot, one thing that’s scary is they have no fear, not of police, not scared of consequences. Because the worst they get is Aussie jail for a bit, and that’s 3 hot meals a day, gym and Foxtel.

• 
  Dariyen Jones (@DetroitLemons99) reported 16 minutes ago

  @FootyonNine So maybe Foxtel is correct and kayo and the like is a world leading service but the actual failure is our own countries ability to provide an internet service that has the ability to allow the public to best use it

• 
  David Whitehead (@Whitehead13D) reported 17 minutes ago

  @kayosports @kayosports_help Foxtel is looking really good with no service and then need to sign into my own tv. Not good enough! I pay for the service and don’t need to sign in all the time, pathetic.

• 
  harleyw (@harleywattsconn) reported 20 minutes ago

  @CraigTong__ @wayne_kag @AlboMP You ever tried to cancel Optus Sport, BigPond Broadband or Foxtel?

• 
  Flinders Ranger (@FlindersRanger) reported 21 minutes ago

  thank goodness for @Foxtel and online services, because watching a local commercial TV “news” service (@9NewsAdel) that carries a football story as lead in the middle of a fuel crisis, is just not an option any more

• 
  ***** (@guidohatzis) reported 21 minutes ago

  @RayJCapo79 @kayosports Reach that short arm into your deep pockets and come to the Foxtel side Pisano. Never seen a green circle in my life.

• 
  Matt (@_all_gone_now) reported 26 minutes ago

  I misspoke, the Foxtel go app is just as bad as kayo.

• 
  Roy kharrl (@abidkharrl) reported 30 minutes ago

  @Foxtel Crap

• 
  Eilegend (@lipsarinna) reported 31 minutes ago

  @utahsocialite @Foxtel It was terrible I think we should do a petition for Binge to pick it back up

• 
  My opinon doesn’t have to be yours! (@dumbchump24) reported 33 minutes ago

  @NRL tell foxtel to turn up commentator mic and down crowd one plz

• 
  Kalani 🔴⚪️🦢 (@DickyDoo76) reported 34 minutes ago

  @TheBackPocketAU I don’t have my iPad charged very often these days but regularly watch VFL & footy (Foxtel Go) on my iphone if I’m trying to multitask. This includes watching 2024 Swans v Suns W final at a Motley Crue/Def Leppard concert. Never had any issues. Wishing your dad a quick recovery.

• 
  Joan of Faaarrk (@JFaaarrk) reported 37 minutes ago

  @Foxtel ive noticed that alot of movies on the movie channel are old and the HBO app on foxtel always crashes, glitches and sometimes just doesnt work

• 
  ash 🦕 (@lovronolastname) reported 38 minutes ago

  @tresantes omg this reminds me of how for like 2 years my dad would pay for foxtel specifically when game of thrones was airing and then cancel it until eventually he gave up and started pirating it 😭

• 
  ***** (@guidohatzis) reported 39 minutes ago

  Question for Kayo people. Why don't you have Foxtel? I've never seen a 'How good is Kayo' post. From what I'm seeing, having Kayo is like going to a brothel for a cuddle. Waste of time and money. #AFL

• 
  jakey (@Maxtedjak3y) reported 42 minutes ago

  Foxtel to losing sound and screen going black, switch it too 7 and screen goes black and no scoreboard. Get you’re **** together

• 
  Toby Cook (@MrTobyCook) reported 42 minutes ago

  @BingIsBackBaby @Foxtel @FOXTEL_Help I’ll try that. It’s hard because the product website says one thing and their staff say another. But yes I’ll call next week and eventually I’ll get it sorted. But yeah, horrible experience every time I have to adjust anything. Terrible call center except for the Australian one.

• 
  kayla fan of ³³ (@ActingLikeThtKk) reported 44 minutes ago

  @gaIaxygang Foxtel go is my ***** she rarely lets me down when i can’t access my set top box 😌

• 
  SydneyCityTV (@SydneyCityTV) reported 46 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  my3epaulets (@my3epaulets) reported 47 minutes ago

  Damn kinda need The Twelve season 4.. @Foxtel pls

• 
  Brett Cox (@b_dog_78) reported 47 minutes ago

  @NicNegrepontis Foxtel is borderline unwatchable. Signal dropping in and out. There is no rain and not a breath of wind outside, so the “poor weather” excuse is not valid. Just a poor service all round.

• 
  Lin♪P!nkOz♬💙 #THREADS aussielin (@LinAussie) reported 48 minutes ago

  @ump21 @MWL152 Get foxtel. No issues whatsoever plus heaps of other channels.

• 
  TypikalSpike (@glenn_mercieca) reported 50 minutes ago

  @malcolmconn @kayosports @AFL or just get Foxtel, people prefer to pay less and keep eating ****

• 
  Warthog (@edwarner57) reported 51 minutes ago

  @DanielGarb So not the week to cancel my Foxtel account

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 56 minutes ago

  @Timrides1966 @LaurenHeraldSun Research DAZN some more. They have a DAZN bet app OS incorporating I believe their streaming service & gambling in the same place. I expect to see a future where Foxtel only does sports. You may (depending on the Govt at the time) be able to bet on sports via the Kayo Fox app.

• 
  Alice Stewart 🦂 (@Theretributor) reported 56 minutes ago

  @Ausbobsmit Knifing Tony Baloney was a fine public service. You forget Tony brought us world slowest copper wire internet to save Rupert Murdoch’s satellite Foxtel crap from being dumped in the bin. The man in the photo had to sell the dog to us. Not me - I was one of first fibre connected.

• 
  Khealy (@kevinbhealey) reported 59 minutes ago

  @onepercentas I have never watched less games, and almost nothing of the AFL tv shows than I ever have before. Will be cancelling my Foxtel and not going again this year.

• 
  Franky Kugisaki (@FrankyKugisaki) reported 59 minutes ago

  @krzyasf4u @Vin_cent00 Nah just never watched this. I was a Ben 10 kid back in the day plus only my Grandma had Foxtel so I had no access to this show