FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (50%)
- Internet (29%)
- Total Blackout (10%)
- Wi-fi (7%)
- E-mail (4%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Strathfield, Sydney, Brisbane, Wollongong, Arumpo, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, and Katoomba.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
TV | 3 days ago |
|
Strathfield
|
Wi-fi | 10 days ago |
|
Sydney
|
TV | 11 days ago |
|
Brisbane
|
TV | 19 days ago |
|
Wollongong
|
TV | 28 days ago |
|
Brisbane
|
Internet | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
LeTigre (@LeTigre_12) reportedCan Foxtel turn down Garry Lyons microphone? He does not shut up
-
Joshua (@shiggy74) reportedWhy the hell are Foxtel waisting Jess Webster on a VFL game? She is better than the majority of commentators on any network.
-
Miles (@Michael1953_202) reported@Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .
-
Mr Clown (@clownfeatures69) reported@Foxtel day off 3 games of NBA and you pick the worst game to show.
-
Jason I (@jason_isaia) reportedGreg Swann should come out in this AFL360 interview and say the biggest issue of the week wasnt the umpiring. It was the coverage of Anzac Day with no crowd noise from Foxtel. #AFL #AFL360
-
Bryan S (@BryanS81) reported@Foxtel fix ur sound on the footy!!!
-
Mike Oxbig (@Manbearpigzebra) reportedNever thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2
-
John (@jt_melb) reportedHow the actual does Foxtel/Binge take The Daily Show away from Paramount+? **** this ****, no wonder torrents are making a major comeback
-
Uncanny Ryan (@RyanSimmonds23) reported@7AFL Whats up with the signal? Its stuttering but all fine on foxtel
-
Mike Oxbig (@Manbearpigzebra) reportedI haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job **** you @Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?
-
Trent Steel (@TAStanton2323) reported@lauren_vasiliou Have dealt with them a lot, one thing that’s scary is they have no fear, not of police, not scared of consequences. Because the worst they get is Aussie jail for a bit, and that’s 3 hot meals a day, gym and Foxtel.
-
🤠 Racin' Joe 🏎️ ⚫🔴⚫ (@Twittter_Suks) reportedJust one replay so far on Foxtel. Good. Too bad there have been 100's of replays of Elijah Hollands. Not all injuries are visible.
-
Brett Cox (@b_dog_78) reported@NicNegrepontis Foxtel is borderline unwatchable. Signal dropping in and out. There is no rain and not a breath of wind outside, so the “poor weather” excuse is not valid. Just a poor service all round.
-
my3epaulets (@my3epaulets) reportedDamn kinda need The Twelve season 4.. @Foxtel pls
-
Flinders Ranger (@FlindersRanger) reportedthank goodness for @Foxtel and online services, because watching a local commercial TV “news” service (@9NewsAdel) that carries a football story as lead in the middle of a fuel crisis, is just not an option any more
-
Mei-Ling Day (@Meilingday) reported@JFalleiro Jeepers. I try to cancel my foxtel and I have the retention department sending me emails, and them giving me deals I don’t want over the phone! I can’t escape them! I feel sad hearing all this. I genuinely do.
-
Anna (@spannaforce) reportedIs there a problem with @FOXTEL_Help ? I keep getting playback error message
-
harleyw (@harleywattsconn) reported@CraigTong__ @wayne_kag @AlboMP You ever tried to cancel Optus Sport, BigPond Broadband or Foxtel?
-
John Rheinberger (@RheinbergerJohn) reported@gavin_laing Streaming rights- both live and highlights -are more important than ever. Nine would like to retain (or gain) some exclusivity for live telecasts as Foxtel regularly beats it for viewers when games are simultaneously broadcast. Its product is that bad (put it down to commentary)
-
Darren Beale (@DarrenBeale2) reported@matt__nicholls Pretty sure @Foxtel rely on many subscribers just being to lazy or not being bothered to go through process and of cancelling What other reason wouod there be for a Foxtel customer not being able to simply cancel on line ?
-
Lori Marshall (@IdealLoriM) reportedTruly terrible coverage with sound dropouts at the most important moments tonight Foxtel. Not worth the $113/month we pay to simply watch the game. #AFLDonsPies
-
tsell (@TsellSellersfam) reported@BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.
-
Dustin Spriggs (@DustinSpriggs4) reported@puntingbattler @WSWanderingEels It’s near useless data imo. It doesn’t include Foxtel. It may be the same for Ch9 and the NRL but the Ch7 AFL commentary is garbage. No one that has the choice would be choosing that and the ads after goals
-
El Gordo Ciclista (@elgordociclista) reported@inthebarberry @CattardSlim It’s owned by Fox, so why is anyone to expect? Ironically, Foxtel (basically the country’s biggest cable network and owned by Murdoch) has Sky News and CNN on consecutive channels. Go figure.
-
cayley⁷🏒 (@ccaynucks) reportedthere’s an ad for yoplait playing on foxtel atm and i already find it annoying but sometimes it plays 3 TIMES IN A ROW and i’m genuinely thinking ill never be able to eat yoplait again it makes me so angry
-
Bruno pringle (@jason07218354) reported@FOXNRL The whole game of rugby league is **** now , referee's ruining games and 2 teams that can win the comp , too predictable, get rid of foxtel / kayo it's a joke
-
Alex Sar #DonTheSash (@alexmatthewsar) reported@NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.
-
slw (@JardarReistr) reported@utahsocialite @Foxtel The mini revival they had the cast were awful. Ahaha you had the lady who left half way through. And the other filler people.
-
TommaHawk79 Games (@TH79Games) reported@FIAWEC @beINSPORTSASIA thatd be right Foxtel ditched its BEIN sports channel partnership a few years back now i gotta shell out for them on top of everything life sucks being a poor schmuck on DSP😕
-
Dale in Perth 🔴⚪⚫ (@DaleTho45919445) reported@kayosports / @Foxtel why can’t we hear the crowd with your commentary? It sounds like you’re not even there!! Absolutely terrible!! It’s ANZAC Day and we’re stuck with inferior products