FOXTEL service status: outage reports and connection issues
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (48%)
- Internet (30%)
- Total Blackout (9%)
- Wi-fi (6%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, Kiama, and Perth.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 5 days ago |
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Internet | 8 days ago |
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TV | 10 days ago |
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TV | 16 days ago |
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TV | 16 days ago |
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TV | 21 days ago |
Community Discussion
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FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Blakeney 🇦🇺 (@wablakeney) reported@Foxtel camera work for #AFLlionshawks is garbage!!
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wb1234 (@wallybechara) reported@WSWanderingEels My idea down the track is Saturday 930 nrl game (good for Perth) feeding directly into an earlier super league game. That would get them decent coin. Like when they go to 11 or 12 games. They can afford Foxtel so much more value down the track, afl can’t.
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Adrian Portia (@Ports83) reported@Kaneeade @DrewPavlou @MsMelChen He never said he watched him play. He just said he watched him on television. Boz was on tv often when Foxtel had the A-League and EPL rights
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Gavin Shaw (@gavshaw69) reported@Foxtel What is considered a new customer? Someone who has never had Foxtel before. Someone who has not had Foxtel directly with Foxtel for over 10 years?
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Alex Carter (@abbacarter) reportedHas PVL sent instructions to Annesley to ensure the Broncos are still in the comp? Part of the rights deal with DZN / Foxtel or what? Downright embarrassing officiating. Off night from Cleary though, his kicking game was poor #NRLPanthersBroncos #PanthersvBroncos
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Mike David (@illhp_mike) reported@thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR
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bndt (@banditkayfabe) reportedThe audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks
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Ray Gatt (@Gatty54) reportedAnyone having issues with Foxtel?
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Gavin McKenzie (@gav_mck) reportedAnyone else having streaming quality issues with @9Now The Block was fine, @60Minutes comes on, shits itself, completely, frozen? Via @FOXTEL_Help Starlink satellite....
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Paul Corlson (@pauljc26) reportedMan @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves
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Darren Cope (@LandscopeInfo) reported@lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****
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NRLBOSS (@1WeakGuttedDog) reported@banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.
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Rachel (@beetwoot) reported@FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.
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Nigeyboy (@Nigeyboyl7do) reported@codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.
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Tanya (@wade396) reported@FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.
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Cain O'Sullivan (@cainosullivan) reported@AFLNow I cancelled mine a few years back and switched to Foxtel instead... the Kayo service was terrible, always dropping out, but Foxtel is way better.
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H Met Louis 📚🎧🇦🇺 (@Sokolovonfire) reported**** THIS **** I DONT HAVE FOXTEL @HBO WHY DIDNT YOU GET THE RIGHTS FOR AUSTRALIA
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Brendan Johnson (@the_red_heifer) reportedMy Foxtel stream just cut out after Latu got inexplicably sent for 10, that's a sign from God I say
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times
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mark macca 🐅🐅🏆 (@mcdonellaussie) reported@simmoh666 @FOXTEL_Help @Foxtel Everytime Kayo plays up I find Foxtel is no good too. I just presume they using the same platform to stream with. Paramount were crap for two year just with sports the rest was good. They obviously took notice and worked to improve their technology & fixed it! Or viewers dropped
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Scrumblebum (@scrumblebum1) reportedWhy does ******* Foxtel need 5 firms if if to register a complaint . Seriously get some consumer action scout you for gods sake
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Jan (@bimmyjartel) reportedCan't rely on @Foxtel anymore with their programs. Recorded the Cats AFLW Mini replay. 16 mins of Pies Wildcard game first. Then saw 3 mins. Obviously putting in too many ads. Why are we paying for this crap?
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Glen Appleby (@realglenappleby) reported@SnoogThe Like all these events that “just happen”, if you’re at the ground listening to sports ear of the ref it’s normal after repeated warnings from the ref. Atkins lets things go for a couple times and then says something like “you’re on your last warning”, and then you get these “weird” decisions. I don’t like it - but it doesn’t shock me like it once did. If the NRL were serious about transparency, everyone should be able to receive a ref mic commentary on Kayo instead of the garbage we normally are subjected to recently. Foxtel had this in the mid 2000’s with just crowd mic sounds and the ref. It was great because it felt like you were at the ground.
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Stonkin Days (@n0otherwaythere) reported@craigspeculator @Foxtel You can’t expect service workers to do emotional Labor. They’d get these calls all day. Personally I as a customer would prefer they keep it cold.
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Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported@GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.
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John Davidson (@johnnyddavidson) reportedReported in The Courier-Mail today: The NRL’s plan to save Super League could be on the brink of collapse in what would be a devastating blow for the English game. The ARLC has been investigating a Super League rescue package for the past year, but it’s understood UK broadcaster Sky Sports is reluctant to come to the party with a palatable deal to satisfy the NRL’s investment strategy. There are suggestions DAZN, which now owns Foxtel, could support a Super League rescue package after former NRL CEO Andrew Abdo travelled to the UK in April for Super League buyout talks.  The Super League could be in trouble. Picture: Alex Livesey/Getty Images But V’landys says the Super League deal could hit a deadend. That would be a potentially fatal blow for an ailing English game which is drowning in debt. Super League giants St Helens lost $6.5m alone last year. “Look, we’re trying to make the figures work at the moment, but unless the figures work, we won’t do it,” he said. “We’re having trouble making the figures work, that’s the truth of it. “I don’t know what will happen. I find it very tough (to proceed with a purchase). “We need to talk further with Super League. We haven’t put a proposal into them yet. “We understand the importance of the international game, so we’re not giving up.”
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Tom Garner (@tom_garner) reported“There might be a change in broadcasters” Reading in far too much: - “might” - All on Sky on table? - No BBC? Bad IMO - huge reach. Unless ITV want it to add to rugby pfolio - On Pay TV. DAZN? Owns Foxtel so aligned with NRL, but £26 pm. TNT? Not the same production quality
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Gus Lefty Aussie Patriot (@GusLefty) reported@NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel
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I’m an 8️⃣1️⃣🏁🏁🏁🏁🏁🏁 (@geranium555) reported@AmeliaBee7 @xskinn It used to fill me with anxiety and annoyance when I had the displeasure of having sky free on Foxtel. And seeing this idiot sitting there like a pompous buffoon. Thank Christ they removed free Sky News.
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Mike Oxbig (@Manbearpigzebra) reportedI wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.