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FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

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Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 47% TV (47%)
  • 31% Internet (31%)
  • 11% Total Blackout (11%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

CityProblem TypeReport Time
Brisbane Internet 18 hours ago
Brisbane TV 1 day ago
Melbourne TV 1 day ago
Arumpo Internet 3 days ago
Sydney TV 7 days ago
Perth Internet 11 days ago
Full Outage Map

Community Discussion

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • JFaaarrk
    Joan of Faaarrk (@JFaaarrk) reported

    @Foxtel ive noticed that alot of movies on the movie channel are old and the HBO app on foxtel always crashes, glitches and sometimes just doesnt work

  • DetroitLemons99
    Dariyen Jones (@DetroitLemons99) reported

    @FootyonNine So maybe Foxtel is correct and kayo and the like is a world leading service but the actual failure is our own countries ability to provide an internet service that has the ability to allow the public to best use it

  • michael_wilde1
    Michael Wilde (@michael_wilde1) reported

    @myco54896926 @Blazebit9 @RealEmirHan Unfortunately Foxtel (Murdoch's) had the exclusive rights in my country at the time and it looked **** and you couldn't even buy it from someone like Apple until a year later and it was only in HD. I had to buy the last season on an Ultra HD Bluray. Then i could appreciated it

  • StickStick07
    MRK (@StickStick07) reported

    @mitchellnash92 Will cancel my foxtel subscription because I will have no joy in watching the midweek shows this year.

  • DetroitLemons99
    Dariyen Jones (@DetroitLemons99) reported

    What ******** is going on with the feed on foxtel ? Why is my tv blinking every time a camera changes #Foxfooty

  • InternetPiglet
    Lexi (@InternetPiglet) reported

    @tresantes Sidenote i think i might be the reason foxtel now makes you sign up for every channel to get the documentary ones at all now, because i was watching that **** for like 10 hours a day for years and only paying $10/mth, it had to have been a loss for them

  • SnoogThe
    91 03 21 22 23 24 PREMIERS 🐾🏆 (@SnoogThe) reported

    @sportandracing @FOXNRL @Foxtel I don’t blame Andrew. He loves the game. I am sure he would prefer to be at Lang Park instead of a padded room V’Landys and Abdo are the people allowing the broadcasters to penny pinch and short change us Tonight was horrible

  • Jokesterz420
    OzPandaCollectables (@Jokesterz420) reported

    @kayosports BRU fix your ******* app we pay $40 a ******* month I can legit pay $15 more and have Foxtel with the sports channel…..

  • lovronolastname
    ash 🦕 (@lovronolastname) reported

    @tresantes omg this reminds me of how for like 2 years my dad would pay for foxtel specifically when game of thrones was airing and then cancel it until eventually he gave up and started pirating it 😭

  • stevosfooty
    stevo (@stevosfooty) reported

    @FOXFOOTY @kayosports Foxtel content lacking for views they recycle the same **** every month💔💔💔 $47 a month for Kayo btw

  • ARTCvan
    ARTCvan 🍉 (@ARTCvan) reported

    @SulloReport also kayo as a service is no longer worth $40/mth or whatever it is now 😭 terrible reliability, with no support for F1 TV features unless you pay Murdoch even more money through Foxtel, and graphical issues half the time...

  • Andya1oh
    Andy (@Andya1oh) reported

    F ….me @nrl , u are ruining the game , so your not allowed to challenge for a kick , time to turn the tv off and cancel @Foxtel ,

  • RationalMan74
    RationalMan74 (@RationalMan74) reported

    @onepercentas Why does it even exist? Why do Foxtel not simply offer a sports only package? Why does it seem to run off different tech to the Foxtel app which has zero issues?

  • BingIsBackBaby
    James Bing (@BingIsBackBaby) reported

    @MrTobyCook @Foxtel @FOXTEL_Help The only traction was to say I wish to cancel...they transferred me to their Australian loyalty and retention team who replaced their set top box and gave them a $480 credit over 12 months... I recommend others doing it. They have no technicians or on short support now sadly.

  • Mandarine2010
    Mandy Mands (@Mandarine2010) reported

    Too bad for any colour blind fans trying to keep track of the score on foxtel @FOXNRL #NRLDolphinsSouths

  • FBDonkey
    FBDonkey (@FBDonkey) reported

    @onepercentas When travelling in my caravan all my streaming platforms would work with a low internet signal except for one... KAYO. It's like they deliberately make it bad so that people sign up for Foxtel

  • MrTobyCook
    Toby Cook (@MrTobyCook) reported

    @BingIsBackBaby @Foxtel The @FOXTEL_Help team are absolute jerks these days. The chat service is even worse than the phone service. They just lie and refuse to help.

  • matthewdeckerxx
    Matthew Decker (@matthewdeckerxx) reported

    @ScottBornAgain I was never asked to sign a release even digitally to do tmz and that’s illegal, anyone want to help me here or am I just gonna sit here forever I have proof they used it for money making advertising ventures as I was able to screen record it off the app mind you it’s a foxtel company.

  • Clubby_R8
    Christine McDonald (@Clubby_R8) reported from Gold Coast, Queensland

    @Foxtel Sounds like a great offer. Shame that you are charging your long time customers $156 after you have just increased our service. How about giving your long time customers a discount instead of increasing the price 😡😡

  • its_me_mel_xx
    Mel (@its_me_mel_xx) reported

    I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬

  • spannaforce
    Anna (@spannaforce) reported

    Anyone else having trouble with Foxtel now app ? @FOXTEL_Help

  • anankerv
    anankerv (@anankerv) reported

    @Foxtel called your customer service this week. Was put through to your “lotalty” team. Have been a subscriber for two weeks short of 15 years. Was told by some guy on the phone that you would love to reward my loyalty by 6% of my subs or $11 dollars. Or you could “reward me” by

  • JohntheBapt1ser
    John the Baptist (@JohntheBapt1ser) reported

    @AlboMP Please make Foxtel number one target! They make it very difficult to cancel and make you go through a lengthy phone call. No online or postal option to cancel.

  • mullin14871
    MAGA downunder 🇦🇺 (@mullin14871) reported

    @Michael94858047 I would never subscribe to Foxtel

  • Mandarine2010
    Mandy Mands (@Mandarine2010) reported

    Too bad for any colour blind fans trying to keep track of the score on foxtel @FOXNRL #NRLDolphinsSouths

  • Mike09127415
    Lloyd Duff (@Mike09127415) reported

    @LolCowBasement @LolCowBasement You could say Techy I used a piece of myself to make you the ultimate cable box. Yes it picks up FOXTEL. It aims for anything but anything FOX or CBS NETWORK related is a given. You worked for CBS over the Castle hill slide so you left a vocal fingerprint

  • MrTobyCook
    Toby Cook (@MrTobyCook) reported

    @BingIsBackBaby @Foxtel @FOXTEL_Help I’ll try that. It’s hard because the product website says one thing and their staff say another. But yes I’ll call next week and eventually I’ll get it sorted. But yeah, horrible experience every time I have to adjust anything. Terrible call center except for the Australian one.

  • bennyspursau
    Benny™ (@bennyspursau) reported

    @onepercentas @Jonesracing82 Constantly jittering. Ridiculous to suggest Internet is the issue. Have no issue streaming live EPL or even live sport on Foxtel app. Yet Kayo constantly jitters and stutters.

  • Randxme_
    𝓡𝓪𝓷𝓭 (@Randxme_) reported

    @utahsocialite @Foxtel Foxtel are **** because how tf do you cancel that masterpiece

  • itaintfacebook
    Dean 🇭🇲🇺🇸 (@itaintfacebook) reported

    @DriversSeatShow Great news. We can't go back to fta coverage. That was ****. However, @F1 need to ask Foxtel why the commentary on their 4K coverage doesn't match what we're seeing. They're taking F1 4K coverag directly and mixing it with Sky Sports commentary instead of F1 commentary.