FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (56%)
• Internet (26%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Central Coast, Brisbane, Arumpo, Melbourne, Strathfield, and Wollongong.

City	Problem Type	Report Time
Sydney	Internet	1 day ago
Central Coast	Wi-fi	13 days ago
Brisbane	TV	13 days ago
Brisbane	TV	14 days ago
Brisbane	TV	16 days ago
Arumpo	TV	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hellen Troy (@HellenTroy6) reported 5 minutes ago

  @Foxtel Paying $30 a month for an inadequate Kayo app! By far the worst app streaming. Do you think you might fix your painful app so that we can actually use the forward and replay buttons without being pushed to ads or having to start from the beginning???

• 
  Scott Patten (@Mehyouthink) reported 5 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  2 Passionate Blue Baggers (@2_Blue_Baggers) reported 6 minutes ago

  @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 7 minutes ago

  Why the bloody hell has foxtel still got the stupid seinfeld channel ? Why not a friends channel ? Or a married with children channel ? A frasier/cheers channel ? So many better options than that absolutely stupid show having its own channel

• 
  Alex Sar #DonTheSash (@alexmatthewsar) reported 8 minutes ago

  @NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.

• 
  my3epaulets (@my3epaulets) reported 10 minutes ago

  Damn kinda need The Twelve season 4.. @Foxtel pls

• 
  my3epaulets (@my3epaulets) reported 11 minutes ago

  Damn kinda need The Twelve season 4.. @Foxtel pls

• 
  Joshua (@shiggy74) reported 11 minutes ago

  Why the hell are Foxtel waisting Jess Webster on a VFL game? She is better than the majority of commentators on any network.

• 
  Les Slee (@Manlyles) reported 11 minutes ago

  Is there a worse company to deal with than @ Foxtel absolutely **** service

• 
  Dustin Spriggs (@DustinSpriggs4) reported 14 minutes ago

  @puntingbattler @WSWanderingEels It’s near useless data imo. It doesn’t include Foxtel. It may be the same for Ch9 and the NRL but the Ch7 AFL commentary is garbage. No one that has the choice would be choosing that and the ads after goals

• 
  Khealy (@kevinbhealey) reported 14 minutes ago

  @onepercentas I have never watched less games, and almost nothing of the AFL tv shows than I ever have before. Will be cancelling my Foxtel and not going again this year.

• 
  kristen (@_kjerkovich) reported 20 minutes ago

  @Foxtel can you please fix your Kayo Minis and full replay for the Freo v Hawks game last night?? Having only the 2min Sportsbet Preview available to stream is poor form 20+ hrs later!!!

• 
  Matt (@_all_gone_now) reported 21 minutes ago

  I misspoke, the Foxtel go app is just as bad as kayo.

• 
  Judy Bourke (@judithbourke) reported 23 minutes ago

  @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

• 
  wb1234 (@wallybechara) reported 25 minutes ago

  @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

• 
  RJHtweets (@RJHampson01) reported 31 minutes ago

  Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

• 
  TommaHawk79 Games (@TH79Games) reported 33 minutes ago

  @FIAWEC @beINSPORTSASIA thatd be right Foxtel ditched its BEIN sports channel partnership a few years back now i gotta shell out for them on top of everything life sucks being a poor schmuck on DSP😕

• 
  Dr G (@DrG2020V) reported 34 minutes ago

  @codenrl **** I feel sorry for people who don't have Foxtel and have to put up with retarded old **** head every week!

• 
  Squiddy (@Aquae_Sq) reported 35 minutes ago

  @robb_j_m Making it useless and bad was the primary purpose of the 2013 Abbott government. Almost certainly at the behest of Murdoch, as it would hurt his Foxtel business.

• 
  Daran Murphy (@winrgrin06) reported 36 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  Adrian Sal (@adriansal80) reported 36 minutes ago

  @SC___Scout Have never and will never get kayo. I've had Foxtel since day one. Never one issue.

• 
  AlexanderV (@PedlarFan) reported 37 minutes ago

  @fa37376 Do you understand how much money Qatar and the UAE have? Saudi Arabia have a minority stake in DAZN who bought Foxtel which plays Sydney games on it. They can’t take it back, but they could have easily renewed the sponsorship, instead they turned down the money.

• 
  Daniel james Vogel (@djv0073) reported 39 minutes ago

  Don't pay for any applications or subscriptions. Cancel netflix foxtel etc all streaming platforms we own the phone companies. Delete bank account & open a new one. Information will be readily available at the touch of a finger. You can i read any encyclopaedia or text book Free.

• 
  for whom the jelly rolls (@CosmoKramer1299) reported 44 minutes ago

  @FOXTEL_Help I am currently unable to stream the Freo-Hawks AFL game from last night. When I select stream, it is a 2 minute episode of In The Back Pocket instead of the game. Can you fix this please?

• 
  Tim Smith (@tim_smith1981) reported 45 minutes ago

  Worst on ground today goes to @FOXFOOTY. Very piss poor effort especially given the recent price increase by @Foxtel #afldonspies

• 
  Sandy Lanceley (@sandylanceley) reported 45 minutes ago

  @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

• 
  Bryan S (@BryanS81) reported 46 minutes ago

  @Foxtel fix ur sound on the footy!!!

• 
  Dan (@Dan90091917) reported 46 minutes ago

  @Frumpy45 @SC___Scout Kayo doesn’t have channel numbers like Foxtel does retard

• 
  Judy Bourke (@judithbourke) reported 50 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  Greg1956 (@Greg19562) reported 54 minutes ago

  @Ryandally08 I want sky news detached from foxtel dog ****!