FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (33%)
• Total Blackout (9%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Matakana, Adelaide, Brisbane, Kincumber, Sydney, Melbourne, Kiama, and Perth.

City	Problem Type	Report Time
Matakana	Internet	2 days ago
Adelaide	TV	4 days ago
Brisbane	TV	10 days ago
Adelaide	TV	10 days ago
Kincumber	TV	15 days ago
Sydney	Wi-fi	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M.\tt 🟡🟢 (@CosmicMatt92) reported 7 minutes ago

  @Bingbongbo10475 @telegraph_sport The TV ratings have been neck and neck for FTA/VOZ audience figures. Both AFL and NRL hovering around 500-650k. AFL has beaten the NRL multiple times this season including last night which was AFL 655k and NRL 544k. It's always going to change though depending on the games that are on and general interest in those teams. In the stands, its 37,623 AFL and 21, 676 NRL for average attendance. That's 73% higher. For last season in particular, AFL had a Seven FTA average of 630k, and roughly 300k for Kayo/Foxtel NRL had a Nine FTA average of 570k and around 430k for Kayo/Foxtel. So no, it's not night and day between "every domestic sport combined" its barely midday and 1pm between NRL and AFL, and night and day between AFL and NRL when it comes to people actually getting off their arses and going to support their team. I don't watch either sport, but the facts are there in black and white.

• 
  TWHM (@TWHM4) reported 9 minutes ago

  @KateSchroe51943 I found it on HBO Max on Foxtel. First thing I'd watched on HBO Max. Mainly keep Foxtel for the football, and the odd older movie. Most of it's trash. Costs a bomb, not even close to a value proposition. FTA's also garbage. Refuse to pay streamers.

• 
  Anthony(Berty) Mayes (@BertyMayes) reported 11 minutes ago

  @FOXTEL_Help the app my Foxtel app is not working????

• 
  Lenny (@Lennylikestoast) reported 11 minutes ago

  I thought i was tripping out. Good to see others complaining too I dont think there is a shitter streaming service than kayo. Australia is getting helf hostage by this foxtel monopoly.

• 
  NRLBOSS (@1WeakGuttedDog) reported 14 minutes ago

  @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

• 
  the cat (@boogiecat11) reported 15 minutes ago

  @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

• 
  Fred 🇦🇺 (@Possum2412) reported 18 minutes ago

  @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

• 
  Crowdiegal (@crowdiegal) reported 19 minutes ago

  Realistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.

• 
  7️⃣Michael0️⃣ (@squeakee21) reported 23 minutes ago

  & how ******** are Foxtel justifying a 3 man commentary team of Howard/Reiwoldt/Ricciuto for a Saturday night game. Phoning it in now

• 
  Kmac (@Kjmac89) reported 24 minutes ago

  @BigdogGC77 @gilby_gillard @kayosports When you say losing customers? Are people moving over to Foxtel? Or how else do you watch sport? Genuinely curious, I’ve got Foxtel so never had Kayo, seems like a terrible service

• 
  Stonkin Days (@n0otherwaythere) reported 25 minutes ago

  @craigspeculator @Foxtel You can’t expect service workers to do emotional Labor. They’d get these calls all day. Personally I as a customer would prefer they keep it cold.

• 
  Scrumblebum (@scrumblebum1) reported 28 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  robert (@robert75096586) reported 30 minutes ago

  @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

• 
  Steve Hudson (@SteveHudso95010) reported 32 minutes ago

  @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 38 minutes ago

  @Benjahhhmin @ReadingThePlay I had nothing but buffering issues with Kayo to the point where I thought "**** it, I'm paying for it anyway so.....I got Foxtel. Sometimes I think that's the whole point of Kayo's ********* all-round service.....get their customers frustrated enough to go pay for Foxtel.....

• 
  Surf n Turf (@surfnturfnsurf) reported 40 minutes ago

  @ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app

• 
  Mick (@Av_Gas2) reported 42 minutes ago

  @gilby_gillard @kayosports Foxtel signed a huge deal. I think kayo are now obliged to send punters their way now. I was with Kayo for 6 years and they just cancelled my subscription due regional bullshit. You can’t talk to anyone … they’re rubbish. Never again.

• 
  Frumpy (@Frumpy45) reported 42 minutes ago

  Good goal, too bad we missed it because Foxtel are obsessed with showing replays of absolutely nothing #AFLLionsHawks

• 
  Peter Dewar (@PeterD84508) reported 46 minutes ago

  @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

• 
  Tanya (@wade396) reported 48 minutes ago

  @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

• 
  mªdcªtjo (stay) 2.0 (metres away from me) (@madcatjo2point0) reported 48 minutes ago

  @MikeCarlton01 I watched a few episodes of "The Mansion" (an ABYSMAL sketch comedy show he co-hosted on Foxtel) & as such have always been "triggered" by him. I thought it was me, but nah he sucks. Grace Tame is a deadset legend.

• 
  Ed Healey (@emptycab) reported 52 minutes ago

  @hpglassford i joined foxtel the day they started doing afl no regrets never watch 7 at all now

• 
  John Davidson (@johnnyddavidson) reported 53 minutes ago

  Reported in The Courier-Mail today: The NRL’s plan to save Super League could be on the brink of collapse in what would be a devastating blow for the English game. The ARLC has been investigating a Super League rescue package for the past year, but it’s understood UK broadcaster Sky Sports is reluctant to come to the party with a palatable deal to satisfy the NRL’s investment strategy. There are suggestions DAZN, which now owns Foxtel, could support a Super League rescue package after former NRL CEO Andrew Abdo travelled to the UK in April for Super League buyout talks.  The Super League could be in trouble. Picture: Alex Livesey/Getty Images But V’landys says the Super League deal could hit a deadend. That would be a potentially fatal blow for an ailing English game which is drowning in debt. Super League giants St Helens lost $6.5m alone last year. “Look, we’re trying to make the figures work at the moment, but unless the figures work, we won’t do it,” he said. “We’re having trouble making the figures work, that’s the truth of it. “I don’t know what will happen. I find it very tough (to proceed with a purchase). “We need to talk further with Super League. We haven’t put a proposal into them yet. “We understand the importance of the international game, so we’re not giving up.”

• 
  Milram 361 aka Nigerian Prince (@Milram361) reported 54 minutes ago

  @PieNorthern I know I pay overs for Foxtel but we have very few, aka zero problems watching sport. FWIIW

• 
  Ck (@ckk766) reported 54 minutes ago

  Does the commentary team on #foxtel give any coverage at all of #piastri in F1? He’s leading Q1 and Q2 yet they’ve not spoken about him or even shown his laps once. Wtf

• 
  albert ross (@bermaguifishing) reported 54 minutes ago

  @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

• 
  ExHullKiwi (@HullKiwi) reported 55 minutes ago

  @craigspeculator @Foxtel Sorry for your loss Craig. I am working through my mum’s huge pile of paper to find out what needs paying and cancelling. Worst so far is her lawyer who was incredibly rude and refused to share her will without her death certificate despite me being the executor.

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 56 minutes ago

  takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria

• 
  Step and fetch (@FetchStep) reported 58 minutes ago

  @MichaelPascoe01 NRL before the kids. It’s directly related to Foxtel and Nine's broadcast rights with the NRL. Non gambling Advertising revenue is down so the only income these mobs will get for the footy is from Gambling. If labor bans Gambling ads the NRL won’t get same the money for the deal

• 
  Ray Gatt (@Gatty54) reported 1 hour ago

  Anyone having issues with Foxtel?