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FOXTEL

FOXTEL service status: outage reports and connection issues

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Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 45% TV (45%)
  • 32% Internet (32%)
  • 10% Total Blackout (10%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Adelaide, Kincumber, Sydney, Melbourne, Kiama, Perth, and Arumpo.

CityProblem TypeReport Time
Brisbane TV 3 days ago
Adelaide TV 3 days ago
Kincumber TV 8 days ago
Sydney Wi-fi 10 days ago
Brisbane TV 11 days ago
Melbourne TV 22 days ago
Full Outage Map

Community Discussion

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

  • RealCOZZASAIDSO
    Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported

    @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Why does ******* Foxtel need 5 firms if if to register a complaint . Seriously get some consumer action scout you for gods sake

  • gav_mck
    Gavin McKenzie (@gav_mck) reported

    Anyone else having streaming quality issues with @9Now The Block was fine, @60Minutes comes on, shits itself, completely, frozen? Via @FOXTEL_Help Starlink satellite....

  • SniffRocks
    Rock Sniffer (@SniffRocks) reported

    @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

  • boogiecat11
    the cat (@boogiecat11) reported

    @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

  • Gatty54
    Ray Gatt (@Gatty54) reported

    Anyone having issues with Foxtel?

  • MaxFerro10
    TheOncePokeGeek2004 🇦🇺 (@MaxFerro10) reported

    Yeah I remember this show on ABC back in the day it was one of those shows when you randomly brain-dead to change the channel or if it was **** all on telly on a weekend or a day your sick, **** even a public holiday and if you're too poor for Foxtel or Austar.

  • poundtown777
    Piewarmer (@poundtown777) reported

    @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

  • ViaMias11
    voldovor mias (@ViaMias11) reported

    there was that competition you sign up to foxtel and buy every pay per view wwe or something you can win a trainor and placement. Shayna bazzler and fat tony won. Seboyh tourian was there give it to sol ruca they were all fighting the stupid adrian drug squad police stephanie

  • trobb158
    T158 (@trobb158) reported

    @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

  • dougjones90909
    “Smash Her” (@dougjones90909) reported

    @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

  • SteveHudso95010
    Steve Hudson (@SteveHudso95010) reported

    @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

  • tom_garner
    Tom Garner (@tom_garner) reported

    “There might be a change in broadcasters” Reading in far too much: - “might” - All on Sky on table? - No BBC? Bad IMO - huge reach. Unless ITV want it to add to rugby pfolio - On Pay TV. DAZN? Owns Foxtel so aligned with NRL, but £26 pm. TNT? Not the same production quality

  • MattMcDermott74
    Matt McDermott (@MattMcDermott74) reported

    @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

  • illhp_mike
    Mike David (@illhp_mike) reported

    @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

  • beetwoot
    Rachel (@beetwoot) reported

    @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

  • LewisJones38831
    Lewis Jones (@LewisJones38831) reported

    AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

  • THighgate11
    T Highgate (@THighgate11) reported

    @LeagueScenePod NRL won’t go for this. V’landys has said numorous times that he wants $4 billion for 5 years. This offer is $4 billion for 7 years which is worst than what the current AFL deal is. Foxtel needs this deal more than the NRL at this stage.

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @Pivotonian1838 @10 @FOXFOOTY Ditto. Foxtel is becoming quite dear. We'll hang onto it because of the footy but they don't reward you for being loyal.

  • bamberee
    bamberee/Bree (@bamberee) reported

    Foxtel asking me if I’m sure I want to delete the two recordings of the game.. never been surer of anything. Would’ve deleted it even if we managed to scrape the win in at the end. #AFLTigersEagles

  • CosmicMatt92
    M.\tt 🟡🟢 (@CosmicMatt92) reported

    @Bingbongbo10475 @telegraph_sport The TV ratings have been neck and neck for FTA/VOZ audience figures. Both AFL and NRL hovering around 500-650k. AFL has beaten the NRL multiple times this season including last night which was AFL 655k and NRL 544k. It's always going to change though depending on the games that are on and general interest in those teams. In the stands, its 37,623 AFL and 21, 676 NRL for average attendance. That's 73% higher. For last season in particular, AFL had a Seven FTA average of 630k, and roughly 300k for Kayo/Foxtel NRL had a Nine FTA average of 570k and around 430k for Kayo/Foxtel. So no, it's not night and day between "every domestic sport combined" its barely midday and 1pm between NRL and AFL, and night and day between AFL and NRL when it comes to people actually getting off their arses and going to support their team. I don't watch either sport, but the facts are there in black and white.

  • TravisNei
    Travis 🇦🇺 (@TravisNei) reported

    @footyindustryAU Well if that happened I would immediately stop my foxtel service

  • leespanos
    Span (@leespanos) reported

    @centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish

  • cainosullivan
    Cain O'Sullivan (@cainosullivan) reported

    @AFLNow I cancelled mine a few years back and switched to Foxtel instead... the Kayo service was terrible, always dropping out, but Foxtel is way better.

  • claychuckyclay
    ClayChucky (@claychuckyclay) reported

    Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

  • ___Geo__
    Nat Geo (@___Geo__) reported

    @kayosports how do you expect people who live in remote Australia to be able to watch any live sports? These restrictions are absolutely ridiculous and anti consumer. The only way I can watch anything that Kayo has access to is by paying full price to a Foxtel service box?????

  • TWHM4
    TWHM (@TWHM4) reported

    @KateSchroe51943 I found it on HBO Max on Foxtel. First thing I'd watched on HBO Max. Mainly keep Foxtel for the football, and the odd older movie. Most of it's trash. Costs a bomb, not even close to a value proposition. FTA's also garbage. Refuse to pay streamers.

  • squeakee21
    7️⃣Michael0️⃣ (@squeakee21) reported

    & how ******** are Foxtel justifying a 3 man commentary team of Howard/Reiwoldt/Ricciuto for a Saturday night game. Phoning it in now

  • banditkayfabe
    bndt (@banditkayfabe) reported

    The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks