FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (53%)
• Internet (30%)
• Total Blackout (7%)
• E-mail (3%)
• Wi-fi (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Newcastle, Brisbane, Matakana, Adelaide, Kincumber, and Melbourne.

City	Problem Type	Report Time
Sydney	TV	2 days ago
Perth	TV	2 days ago
Sydney	TV	5 days ago
Perth	Internet	7 days ago
Newcastle	TV	8 days ago
Perth	TV	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NRLBOSS (@1WeakGuttedDog) reported 47 seconds ago

  @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

• 
  PellaPeptides (@pellapeptides) reported 1 minute ago

  @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

• 
  Jan (@bimmyjartel) reported 6 minutes ago

  Can't rely on @Foxtel anymore with their programs. Recorded the Cats AFLW Mini replay. 16 mins of Pies Wildcard game first. Then saw 3 mins. Obviously putting in too many ads. Why are we paying for this crap?

• 
  Craig The Speculator (@craigspeculator) reported 8 minutes ago

  sad example of corporate greed - ring @foxtel to cancel my mother's Foxtel as she has passed away. No offer of sympathy on her passing from the operator but he did among other formalities ask if any other family member would like continue with the contract.

• 
  robert (@robert75096586) reported 10 minutes ago

  @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

• 
  Craig (@staggy33) reported 12 minutes ago

  @IWonderWhyNow @Foxtel Like ffs, Carlton made it a 3pt game & the 1st thing kingy mentions is that Daicos has been on the bench for a few minutes....... *******.

• 
  Kieran Bridge (@KieranBridge5) reported 14 minutes ago

  @sculls_6 Worst thing it did was ever leave Foxtel. Went backwards 10 years after that

• 
  STIVETTE JOAN BROWNHOLLOW (@jasontame) reported 15 minutes ago

  @AFL FOR ***** SAKE @AFL @FOXTEL WHERE HAVE THE GOAL SONGS GONE WE CANT HEAR **** AT HOME FOR SHAME #AFLBLUESLIONS

• 
  MelMorris (@morrisperry) reported 16 minutes ago

  Um @Foxtel we seem to have a language programming problem hahaha

• 
  Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported 18 minutes ago

  @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

• 
  catherine (@CathP82) reported 19 minutes ago

  @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

• 
  Darrel Nay (@BlueLionMusings) reported 23 minutes ago

  @Foxtel I've been a customer for 30 years or thereabouts and I never get offered these prices - not impressed. Foxtel seems to be more and more women's sports with more and more ads - the value for a viewer has collapsed. Why am I charged almost twice what a new customer is charged ?

• 
  Step and fetch (@FetchStep) reported 26 minutes ago

  @MichaelPascoe01 NRL before the kids. It’s directly related to Foxtel and Nine's broadcast rights with the NRL. Non gambling Advertising revenue is down so the only income these mobs will get for the footy is from Gambling. If labor bans Gambling ads the NRL won’t get same the money for the deal

• 
  The Steps (@mcnamara_team) reported 28 minutes ago

  @clarke3110 @bondiroosters Yep, Kayo is just the revamped Foxtel rip off. The AFL and NRL have let down the supporters, won’t be long until the attendance to games drops because the general lack of interest is.

• 
  Xanadu 🇦🇺 (@Xanadu251) reported 33 minutes ago

  @Foxtel Was long term customer but quit 2 yrs ago. Best thing ever. No such thing as loyalty. Get a firestick or android box. Even Samsung tv has a heap of freebie channels. No customer, no money. Blockbuster vibes.

• 
  Jason W. (@The_real_J_Web) reported 38 minutes ago

  @ReadingThePlay My stream looks like your picture. Terrible stream tonight. Any movement is jittery and awful. @Foxtel need to do better.

• 
  Esgee (@StassyGee) reported 38 minutes ago

  @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

• 
  Scrumblebum (@scrumblebum1) reported 39 minutes ago

  Why does ******* Foxtel need 5 firms if if to register a complaint . Seriously get some consumer action scout you for gods sake

• 
  Ray Gatt (@Gatty54) reported 43 minutes ago

  Anyone having issues with Foxtel?

• 
  Mick (@Av_Gas2) reported 44 minutes ago

  @jake_w0405 @gilby_gillard @kayosports Yep. Use some remote bullshit to cancel a $40/ month subscription with kayo. Only other way to get your sport is via a “sports package” tacked on to a higher monthly subscription with Foxtel.💅🏻 Pricks.

• 
  Mike Oxbig (@Manbearpigzebra) reported 44 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  alunsays (@alunsays) reported 45 minutes ago

  @leighjones0212 @Foxtel If you’re a CBA customer you can get Binge and Kayo for $17 a month. Ditch Foxtel.

• 
  bomber_stu (@stu0508) reported 47 minutes ago

  @terrypunter5 @kayosports Hmm. That shouldn't be giving you too many issues. I admit I switched from Foxtel to Kayo a while back to save some $$. My Kayo experience was also very poor, to the point I couldn't stand it and had to switch back

• 
  Dingus wingus (@drewwharton) reported 48 minutes ago

  @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

• 
  Punt Road Ferraris (@sk44476342) reported 50 minutes ago

  @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.

• 
  G. 🇦🇺🇮🇱 🦅🤘🏼 (@geraint266) reported 51 minutes ago

  @chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didn’t do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasn’t improved. I pay $107 a month to have Foxtel I can afford it, many cannot.

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 53 minutes ago

  There are many Foxtel customers in Australia who are eagerly awaiting the day when the Tszyu's are no longer shoved down our throats.

• 
  Renee Pope-Munro (@RenInOz) reported 55 minutes ago

  @Chris1qjt @ItWasATea I just looked up to see if it will be on Hayu here in Aus, and it's currently saying no, only on E network via Foxtel and their VOD services. So streaming on some dodgy site it is, I guess lol

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 56 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Chris Rauchle (@ChrisRauchle) reported 57 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem