FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (44%)
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Internet (28%)
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Total Blackout (17%)
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Wi-fi (8%)
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Phone (2%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Gold Coast, Brisbane, Melbourne, Sydney, Perth, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
TV | |
| Brisbane |
Internet | |
| Brisbane |
TV | |
| Brisbane |
Total Blackout | |
| Brisbane |
Wi-fi | |
| Melbourne |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Mclean
(@DaveMcl90813909) reported
@HauvilleDaniel @BenFordhamLive 5G will never compete with the speed of fiber optics Simple if roll out had been done properly . But it didnt suit MurMucKs foxtel so taxpayers paid billions chucking copper into fibre . What a mess
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Gidgit VonLaRue
(@GidgitVonLaRue) reported
Ok so people can bag Netflix - but there are no commercials & unlike ******* @Foxtel @FoxtelAus @AmazonPri #Amazonprime, Netflix do not hit me up for extra cost to watch a movie made in 1999! For **** sake. Pieces of ****. Office Space $14 dollars. Get pissed! Greedy *******.
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Leaping Larry L
(@LeapingLarryL) reported
@Sausage_n_Chips I had a look at what was on Foxtel (on demand) and it basically seems to be the same deal. There is a lot of the WWE network stuff, but limited amounts of what used to be there re the other territories. However if you search WCW some of that turns up, and one AWA show.
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Dean
(@dean_aus) reported
@AndrewKirbyGolf Will it be free to air? Or a streaming service? Can't see it in the Foxtel guide
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Peter P
(@tigerpops69) reported
@Foxtel hate the new scrolling Channel boxes - can’t tell what is what… especially with the sports channels Please revert this back to what it was. Terrible upgrade
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SuperCoach Insider
(@SCInsider100) reported
@zanerednwhite @Foxtel I was so livid last year and told them. They own Kayo so at the minimum, Foxtel need to make it available on FoxtelGo. Please tell me @Foxtel are going to stream it this year? I'll double down and complain again if not.
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Special Tramp Dana Scully
(@DrEmmaJane) reported
Am currently staying with my brother and his internet connection is pretty poor, so I’m … watching Foxtel. I feel *****.
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*•*•* NannyDidiJovi61*•*•*
(@NDidi61) reported
@kayosports_help Thank you, got the Fire Stick for Xmas, did not know it was not compatible. Put my chromecast back in but still having trouble. I surrender for now. Will stream via Foxtel go.
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angisjustexisting🪷
(@angACT) reported
cannot wait to see what foxtel's billing department says tomorrow. my service was meant to be reduced not suspended altogether @foxtel @acccgovau
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Will_DeKness
(@WillDekness) reported
@BelindaJones68 What you fail to realise is that Foxtel news and Murdoch live in your head rent free. Be grateful, most subscribers have to pay.
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Clifford Stewart
(@Protenpinner) reported
@mongie0 Honestly, Foxtel wasn't this bad. Every handful of games it would go, Paramount+ is every game.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@mishmishymish @FOXTEL_Help Not working at New Farm 😕
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Tj
(@terratko) reported
@ThoughtsOfAGM @ParamountPlusAU They should be offering compensation when they stuff up Stan,Foxtel, Netflix's have when they had technical issues. We are paying for a service
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sophie 13
(@thisisophtrying) reported
from
Port Macquarie, State of New South Wales
@Lavishka i wish i could afford foxtel cause i’m sure that would solve all my problems
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gemma rogers
(@gemma92rogers) reported
This storm is so bad and loud. Foxtel keeps cutting in and out
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@Telstra outage Foxtel New Farm 4005 Brisbane. Help ?
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Type217 @vormamim.com
(@Type217) reported
@Foxtel No, it’s crap. Mostly people get it because they can’t get signal. The box is bad, the remote is bad … urge.
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🇦🇺Supercardaddict🇦🇺
(@wwesupercard619) reported
AEW on foxtel now might give it a watch never watched it before #foxtel #aew
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Leaping Larry L
(@LeapingLarryL) reported
@Sausage_n_Chips Yes, I saw. First ep of Rampage they showed, the lost the opening and the ending. This is possibly going to be a chronic problem watching via ESPN feed, so for now, I’m holding on to the Fite AEW subscription. A lot of what used to be WWE network stuff is now also on Foxtel.
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Gavin Flanagan
(@gavflano) reported
Just tried to rewind the live @aleaguemen game on @ParamountPlusAU with ny @Foxtel remote. Epic fail. 😫
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kl qac
(@klqac) reported
@matcoch I would if Foxtel knew anything about it @foxtel customer service is hopeless. I've been waiting since last year, now the week of testing it hasn't arrived and they have no knowledge or timeline.
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Jake Weber
(@JakeWeberGuitar) reported
@Higgo74 The Last of Us Also, you get some great live channels. We’d never get Foxtel again I don’t think, but the app is good. Can be pretty glitchy though
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Auzzie!
(@augamr) reported
@Foxtel Foxtel is ****
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GourmetMale - NOT a DJ
(@GourmetMale) reported
@fictillius It’s incredible how poor the NBN is. In the year and a half back we’ve had a dozen outages. And now that Foxtel is internet based we lose everything in an outage.
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G
(@Gillian75871887) reported
@TheAtlantic @TurnbullMalcolm @brianstelter This is the trouble with Murdoch entities. this man still thinks controversial subjects will sell papers & incite people to buy Foxtel. No-one with any intelligence will continue to support this man's enterprises.
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Aroha Sakaria
(@ArohaSakaria) reported
@Foxtel why is your cancellation process so drawn out. It took 3 transfers and 3 verification checks for my elderly parents to cancel a service. You kept them on hold multiple times and still tried to offer them a cheaper package after they told you they did not want to continue.
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Brendan O'Neill
(@Brendanoz) reported
@BringBackMonkey Did you find a way to stream this? I may have an idea that involves you downloading the foxtel go app & using my mother-in-laws login details...
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Dogsabie
(@dogsabie1) reported
@FOXTEL_Help I am pig sick of Foxtel. I have been a customer for many years. Trying to actually speak to someone is virtually impossible. There are so many alternatives available these days. Im done.
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charlie 🐷👑
(@Cat_Craftter) reported
FOXTEL WAS FINE! MY TIMING HOWEVER ****! I don't have enough time to finish the new ep 😭
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Ancient Jay
(@Real_AncientJay) reported
@news_australian You can't seriously use the word honest & Scott Morrisons name in the same sentence, this is the man who gave us the patchwork disaster of a broadband network to keep his paymaster Rupert's Cash Cow Foxtel safe from high speed streaming services. #corruptioninoffice #Treason