1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 52% TV (52%)
  • 29% Internet (29%)
  • 10% Wi-fi (10%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Perth, Brisbane, Arumpo, Cornwallis, and Central Coast.

CityProblem TypeReport Time
Sydney Internet 1 day ago
Melbourne Total Blackout 1 day ago
Sydney Internet 3 days ago
Perth TV 7 days ago
Melbourne TV 8 days ago
Sydney TV 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • boogiecat11
    the cat (@boogiecat11) reported

    @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

  • geraint266
    G. 🇦🇺🇮🇱 🦅🤘🏼 (@geraint266) reported

    @chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didn’t do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasn’t improved. I pay $107 a month to have Foxtel I can afford it, many cannot.

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!

  • camelboy33
    Bruce Goosnargh. 🌳 (@camelboy33) reported

    @Tuxy81 I pay $29 a month for Foxtel Basic and Sports on the app. No streaming issues. Ever.

  • fantasyallsport
    TJ (@fantasyallsport) reported

    @Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move

  • judithbourke
    Judy Bourke (@judithbourke) reported

    @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

  • Dubhgall90
    Voicey (@Dubhgall90) reported

    @pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?

  • antqldbwog
    antqld (@antqldbwog) reported

    @timellisau @Jousting_Sticks Never used Foxtel but I always assumed they deliberately made Kayo so ****** you had to pay the extra $$$ to use Foxtel and get extra features like 4k.

  • judithbourke
    Judy Bourke (@judithbourke) reported

    @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

  • JasonR69737
    Jason robert (@JasonR69737) reported

    @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?

  • Crankymack52
    Greg McCann (@Crankymack52) reported

    @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

  • CathP82
    catherine (@CathP82) reported

    @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

  • H_the_Strange
    H_the_Strange (@H_the_Strange) reported

    @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

  • biscuitman007
    Biscuitman (@biscuitman007) reported

    @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

  • benno_76
    Ben (@benno_76) reported

    @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @H_the_Strange @FOXTEL_Help And if you ring up you get someone from overseas who has no idea, offers you nothing and you get nowhere. If only there was another pay service to give them competition.

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

  • pauljc26
    Paul Corlson (@pauljc26) reported

    Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

  • CosmoKramer1299
    for whom the jelly rolls (@CosmoKramer1299) reported

    @FOXTEL_Help I am currently unable to stream the Freo-Hawks AFL game from last night. When I select stream, it is a 2 minute episode of In The Back Pocket instead of the game. Can you fix this please?

  • Froggy2970
    Nick S (@Froggy2970) reported

    @FOXNRL Tallis would be the main reason I cancel my Foxtel. Can’t watch 360 because of that Neanderthal.

  • edwarner57
    Warthog (@edwarner57) reported

    Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

  • kurtjj95
    Kurt (@kurtjj95) reported

    @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

  • THighgate11
    T Highgate (@THighgate11) reported

    @LeagueScenePod NRL won’t go for this. V’landys has said numorous times that he wants $4 billion for 5 years. This offer is $4 billion for 7 years which is worst than what the current AFL deal is. Foxtel needs this deal more than the NRL at this stage.

  • realglenappleby
    Glen Appleby (@realglenappleby) reported

    @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

  • StassyGee
    Esgee (@StassyGee) reported

    @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

  • Possum2412
    Fred 🇦🇺 (@Possum2412) reported

    @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

  • de32344
    RatFinky (@de32344) reported

    Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒