FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (52%)
• Internet (31%)
• Total Blackout (7%)
• E-mail (3%)
• Wi-fi (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Perth, Newcastle, Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

City	Problem Type	Report Time
Perth	Internet	6 hours ago
Newcastle	TV	20 hours ago
Perth	TV	5 days ago
Brisbane	TV	18 days ago
Matakana	Internet	21 days ago
Adelaide	TV	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 1 minute ago

  Foxtel will keep increasing the price until they can force all their satellite subscribers over to Kayo so they can close down their superior but more cost expensive satellite services. They want to close all the none sport services & eventually Incorporate gambling options

• 
  Craig The Speculator (@craigspeculator) reported 2 minutes ago

  sad example of corporate greed - ring @foxtel to cancel my mother's Foxtel as she has passed away. No offer of sympathy on her passing from the operator but he did among other formalities ask if any other family member would like continue with the contract.

• 
  Kieran Bridge (@KieranBridge5) reported 4 minutes ago

  @sculls_6 Worst thing it did was ever leave Foxtel. Went backwards 10 years after that

• 
  PellaPeptides (@pellapeptides) reported 4 minutes ago

  @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

• 
  Gibbo (@Gibbogibbo123) reported 5 minutes ago

  @FSAAustralia @Craig_Foster As it stands today; Tv deal till 2029 (1 game free to air) light years behind Foxtel deal Licensing deal till 2024 re P/R - can this be changed? Salary cap 3m (2010 - 2.55m) Crowds down for 8 of 12 teams last year (scheduling, ticket prices, ground locations - what to fix asap

• 
  7️⃣Michael0️⃣ (@squeakee21) reported 23 minutes ago

  & how ******** are Foxtel justifying a 3 man commentary team of Howard/Reiwoldt/Ricciuto for a Saturday night game. Phoning it in now

• 
  Esgee (@StassyGee) reported 23 minutes ago

  @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

• 
  Jason robert (@JasonR69737) reported 23 minutes ago

  @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?

• 
  Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported 24 minutes ago

  @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

• 
  Nick S (@Froggy2970) reported 25 minutes ago

  @FOXNRL Tallis would be the main reason I cancel my Foxtel. Can’t watch 360 because of that Neanderthal.

• 
  COOPS 😎 (@sportandracing) reported 29 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  bomber_stu (@stu0508) reported 29 minutes ago

  @terrypunter5 @kayosports Hmm. That shouldn't be giving you too many issues. I admit I switched from Foxtel to Kayo a while back to save some $$. My Kayo experience was also very poor, to the point I couldn't stand it and had to switch back

• 
  Mick (@Av_Gas2) reported 31 minutes ago

  @jake_w0405 @gilby_gillard @kayosports Yep. Use some remote bullshit to cancel a $40/ month subscription with kayo. Only other way to get your sport is via a “sports package” tacked on to a higher monthly subscription with Foxtel.💅🏻 Pricks.

• 
  robyn andrew (@ROBUNS) reported 32 minutes ago

  @sandylanceley @Channel9 @wwos I think with the new rights deal Foxtel will have the broadcast duties Maybe that may help with the coverage Stand corrected

• 
  David (@Wallagootwobily) reported 33 minutes ago

  @Foxtel Never gave me anything after being a subscriber for 13 years. You turds.

• 
  Cossie23 (@cossum23) reported 34 minutes ago

  @7AFL Do yourselves a favour …. Watch an episode of “On the couch” on Monday at 7:30am @Foxtel @kayosports AND then watch this 💩 Result = You will never watch Agenda Setters again

• 
  Kurt (@kurtjj95) reported 35 minutes ago

  @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

• 
  Bill Blakeney 🇦🇺 (@wablakeney) reported 40 minutes ago

  @Foxtel camera work for #AFLlionshawks is garbage!!

• 
  Alex Carter (@abbacarter) reported 47 minutes ago

  Has PVL sent instructions to Annesley to ensure the Broncos are still in the comp? Part of the rights deal with DZN / Foxtel or what? Downright embarrassing officiating. Off night from Cleary though, his kicking game was poor #NRLPanthersBroncos #PanthersvBroncos

• 
  Chris. ⚓️ (@mr_chitafa) reported 49 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

• 
  Dr G (@DrG2020V) reported 49 minutes ago

  @GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 49 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  Julie Burgess (@julieburgess623) reported 49 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  Matlock (@Matlock47825386) reported 51 minutes ago

  @footyindustryAU Foxtel price is at its absolute limit - can’t be jacked. If they didn’t get NRL it was an insta cancel. Now they have so few of the sports it’s no longer a one stop shop it’s a different equation.

• 
  antqld (@antqldbwog) reported 52 minutes ago

  @Darcy_Cosgriff @NicNegrepontis This has always been the case, make Kayo so **** and we can squeeze a few extra $$$ out of people when they sign on to foxtel.

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 52 minutes ago

  There are many Foxtel customers in Australia who are eagerly awaiting the day when the Tszyu's are no longer shoved down our throats.

• 
  Jan (@bimmyjartel) reported 52 minutes ago

  Went to watch the recorded 7 news on IQ. Not there. Then realised all the other programs that should have recorded aren't there either. Has anyone else had that problem with Foxtel?

• 
  George W. Grundy (@georgewgrundy) reported 54 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  James Jones (@JamesyJones) reported 54 minutes ago

  @OMGTheMess Hahaha. Yeah televise women’s sport. That was proven to be bs. That’s what they ‘claimed’ it was for. And estimates proved not a single additional women’s sport was televised. Also Foxtel never even asked for the money or reported what they did with it. $40m given away.

• 
  TheTopMostDog 🇦🇺🐕‍🦺🏕️🎣🔫🪓🥩 (@TheTopMostDog) reported 60 minutes ago

  @Foxtel Mum is still paying $90/mo for this ****. I've almost convinced her to let it go. The value just isn't there anymore since competition ramped up. She could pay for half a dozen streaming platforms for that much. Unless you change, you'll die along with your last subscribers.