FOXTEL Outage Report
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
-
TV (47%)
-
Internet (28%)
-
Total Blackout (13%)
-
Wi-fi (7%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Perth, Sydney, Launceston, Melbourne, Canberra, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Mitchell
(@amitch74) reported
Sad day to see the end of the Back Page. The only decent Sports/Comedy show left. Tuesdays will never be the same. Shame on you @Foxtel for not looking after your loyal customers
-
stuart gray
(@Waikikieagles) reported
@chrislawrence04 @Foxtel Sounds familiar Our issue was the modem cable which they supplied new when they installed fibre
-
Proton
(@ProtonTISM) reported
@MattCJChisholm Danz. Time to cancel foxtel...
-
Lachie
(@FeelLikeLachie) reported
@04hypnoo @suthodan Nope I had that dogshit app and even with the best internet that **** was laggy and skipped etc I’ll pay double Foxtel prices over kayo
-
Mark
(@mashl87) reported
@Foxtel @ESPNAusNZ you have advertised the NHL Draft on ESPN 1 from 9am but you have a stupid post cricket show on instead. Fix now please
-
Erika
(@ItsErikabYo) reported
No foxtel so I can’t watch footy tomorrow as need to pay my bill next week , I had a look at kayo sport it’s bloody $30 a month but I got a first customer deal first month $1 and mum had $3 so I signed up for a month then I’ll cancels just so I can watch footy tomorrow t
-
NjR.
(@njr2727) reported
@chrislawrence04 @Foxtel Get used to it. @Foxtel service is appalling
-
Al Smokey Dawson
(@SmokeyD872) reported
@chrislawrence04 @Foxtel They are deadset useless mate. The worst customer service.
-
Hammurabi🫂
(@praenomencognom) reported
I'm the sort of guy who at 19 sat up in a ****** garage till 1am watching Fox on foxtel (**** Murdock) backing in the day watig for that Facebook IPO. man how far we came, iPhone 4 and ****. Bitcoin not even on the register. **** we gone so far.
-
Tanya Poulter
(@tanyapoulter) reported
@CollingwoodFC Foxtel have the worst camera work and I don’t really love their commentary either but I can’t stand ads after goals on 7 so it’s a catch 22!
-
🍻 Dave, Master of None
(@davebeerflog) reported
ESPN on Foxtel, never seen it there before
-
Matt Allen
(@mattman1469) reported
@FOXNRL @Foxtel @kayosports Hooper shouldn't have a platform to talk **** that he guesses
-
Dixie Normus
(@meatpieandsauce) reported
Ive had some form of foxtel for 20 years. One of the shows I've watched every week is the back page. Im truly sad its ending... Gibbo, 12th man, Tony, Crash, Kelly and co thank you! Too bad u had to add candice to the panel and ruin the show....
-
David Pitt
(@DPitt06) reported
Hey @Foxtel the sound issue on @FOXFOOTY when in 4KUHD is still happening! This time in Crows v Tigers game. Freezing and dropping out. Ridiculous. I ain’t reset top box already done that. Pay huge amounts for sub standard quality.
-
BradleyJames 🚜
(@Nevin99999) reported
@chrislawrence04 @Foxtel Sounds like they keep booking the nbn but nbn finds no fault so cancels the tech booking If your service operates off an nbn connection device and you have a laptop with an Ethernet port, connect the nbn directly to the laptop instead of the router and see if you get internet
-
Tigers1908
(@Tigers1908) reported
@chrislawrence04 @Foxtel Unfortunately, good service and happy customers is no longer important to these organisations.
-
Mick 🇦🇺
(@PORTABLEAIRSYD) reported
@Pivotonian1838 @Foxtel @kayosports Prime should bid on the NRL. Kayo is a low budget streaming service compared to Prime.
-
Ed Maher
(@edmaher) reported
@Foxtel Looks like your platform is DOWN - do you even monitor it. DownDetector shows fault reports since 11am
-
G Man 🐯
(@GaZWestsFan) reported
@chrislawrence04 @Foxtel That's what happens when 1000's of jobs that were Australian based and were done by hard working Australians that actually knew what they were doing get outsourced to India and the Philippines these people couldn't care less if you never have internet or foxtel ever again.
-
misty quigley's lawyer
(@awfcmay) reported
@gracieawfc I think they might have Wentworth on there but other than that you can probably watch that and more if you have Foxtel lmfao. The only Australian streaming service I have is Stan. That's probably the only one that's worth it.
-
GiantEgg
(@GiantEgg1) reported
@JG232_ People focusing too much on the fact that it's a Sam Darcy video. 7's commentary is absolutely garbage & has been since Bruce Mcavaney retired. Richo is the only thing holding it together. Especially dire now that Foxtel has Gerard Whateley.
-
the cat
(@boogiecat11) reported
@chrislawrence04 @Foxtel I had problems with them last week after moving houses. My tv and broadband wouldn’t work and I spoke to them about 6 times. Lost my **** at them as I’ve had foxtel since the day pay tv came out in Australia. Ended up getting everything for free and problem resolved in 30 minutes
-
Scrumblebum
(@scrumblebum1) reported
Here we go more stuffing around by @Foxtel . Highest cost streamer and worst fu king service
-
Shane king
(@kingy0711) reported
@chrislawrence04 @Foxtel Sounds like its as bad as their commentators
-
Rich
(@RichSunnyCoast) reported
@chrislawrence04 @Foxtel @Foxtel is dying a slow death. Has half the sports it used to have and there has been no reduction in what they charge, if anything it’s gone up. They only have crap movies also
-
Joel Gibson
(@joelgibson) reported
@chrislawrence04 @Foxtel Try to cancel Rowdy. foxtel are famous for paying attention when you’ve got one foot out the door
-
G Man 🐯
(@GaZWestsFan) reported
@chrislawrence04 @Foxtel That's what happens when 1000's of jobs that were Australian based and were done by hard working Australians that actually knew what they were doing get outsourced to India and the Philippines these people couldn't care less if you never have internet or foxtel ever again.
-
Scrumblebum
(@scrumblebum1) reported
Why does @Foxtel have a chat service on their page after you log in and a bot won’t go any further than ask you to LOG in AFTER you have already LOGGED in. FRUSTRATING !!!!!!!! Seriously if the bloody thing wasnt so expensive it would laughable .
-
Stathi Bosmis
(@StathiBosmis) reported
@JG232_ It’s like Foxtel is paying them to be that bad
-
Peter Oataway
(@PetefromHayNSW) reported
@Pivotonian1838 @Foxtel @kayosports Foxtel worked OK until I got a TV that it works like **** on with slow loads