FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (56%)
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Total Blackout (20%)
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Internet (17%)
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Wi-fi (6%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Adelaide, Brisbane, Sydney, Perth, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Adelaide |
Wi-fi | |
| Adelaide |
Total Blackout | |
| Adelaide |
Wi-fi | |
| Brisbane |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Try harder!
(@CLASSneeded) reported
Wow @telstra @foxtel. Absolute rubbish service. Awaiting foxtel installation having confirmed availability 48 hours ago. No one turned up in time slot agreed. Now find out that an arbitrary design made to cancel the installation. No call to explain.
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Debby Dee
(@DebbyDee01) reported
@FOXTEL_Help do not help, do not listen. are rude, I going to ombudsman
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ℓσʋ✨
(@loujo333) reported
Asking in all seriousness, will @Foxtel ever come up with a solution for failed program recordings? It’s not good enough when I ring you just suggest doing a reset, or that maybe too many programs were recording at the same time. Because they weren’t. What am I paying for?
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Michael Buskin
(@Buskin1990) reported
@FOXTEL_Help They have followed all of these troubleshooting steps, their service is connected via HFC not satellite if that helps.
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Ash Rogers
(@red_eyed_goat) reported
My old man watches the same Foxtel movies on repeat all the time. How many times can a person watch ‘Top End Wedding’ & ‘Love Actually’ without getting bored? **** he’s weird
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Amanda
(@Amanda65503861) reported
@Oli_Murray @newscomauHQ @WenleiMa Pathetic coverage by ch7! Ads, ads & more ads! Same sports shown over & over. No variety. 2-3m highlight clips if you’re lucky! Hopefully Foxtel picks up the coverage for 2024. Their coverage back in 2016 was better than ch7s crap!
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Lt Cmdr Timmy
(@homebrandcola) reported
@developerjack @Telstra @Foxtel The fact that you can't reply to stop is house ****
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Dom
(@domjet) reported
@telegraph_sport @BuzzRothfield Turn the tables, Foxtel subscribers should demand Buzz be stood down from @FOXNRL #NRL360 as his journalistic integrity is terrible!& his agendas are so clear. #sackbuzz
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Renata
(@itsrenatak) reported
In Australia the streaming service Fetch has the same channels as Foxtel and wonder if Foxtel and Fetch are both owned by the same company
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Emma-Jayne Collins
(@Ejc11Emma) reported
@Foxtel Goosebumps!!! When will this air in the UK?? Been a massive fan & never missed an episode, absolutely gutted this is the last ever 😕😟
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The Punters Ⓜ️ail Bag
(@thepuntersclub5) reported
@Foxtel @Foxtel Well done . You have customer Service representatives that you can't understand & they can't understand you over the phone. You rip your customers off with expensive plans. I wanted to remain a customer & just get a box re-installed & you want to charge me $300 & $90. Wow
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Boz
(@bozwhite) reported
@Footballroos @FootballFocusAU If your tv has a HDMI slot, bang a Chromecast dongle (about $50) in there. It will take about 20 minutes to setup on your home wifi network. Then app may request to see other devices on network and cast that way. Been doing it since November when I ditched bloated foxtel
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Nathan Stokes
(@NathanStokes78) reported
@Foxtel my channels are coming through pixelated since we had a disruption two days ago. Non pay tv channels have been fine and literally as I type another complete outage! 5072.
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Emily Hodgson
(@Emily_Aussie94) reported
@MikedeWet @7plus Absolutely terrible!! Foxtel was so much better having a dedicated channel for each sport/ stadium
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Litha Thimpthon
(@AuzzieKing) reported
@BenjaminJNorris @Foxtel @Wentworth Sucks its the final season though 😔😔
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ℓσʋ✨
(@loujo333) reported
@FOXTEL_Help Asking in all seriousness, will Foxtel ever come up with a solution for failed recordings? It’s not good enough when I ring you just suggest doing a reset, or that maybe too many programs were recording at the same time. Because they weren’t. What am I paying for?
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FoodyBrian
(@FoodyBrian) reported
@FOXTEL_Help Kindly resolved by excellent customer support.
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Urban Myf
(@MyfUrban) reported
@LauraSRobinson @neilhimself @skytv My aunt paid foxtel for years and years without using it, at top price too. New subs were a third of her sub...when I tried to cancel, it took hours and hours of calls.
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john metal
(@johnnymetalisin) reported
@FOXTEL_Help go to home page and get loading all day. It just won’t load. Never happened before. Other media working. Internet working perfectly.
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Bana of yioti
(@elalevendii) reported
@ElCapitanoHarry I’ve got Foxtel still doesn’t that channel have the games usually I’m pretty sure forgot what it’s called it has La liga too. **** buying stan man
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Ben
(@bensvice) reported
@hashtagyouwish @TheIPA @australian Calm down Brian. Our tax dollars gave 3 times more Foxtel whose owner is a billionaire. The guy whose minions complain the most.
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Julie-Anne Adams
(@Bunba) reported
@Optus Hi - I want 2 look @ upgrading my current modem 2 Optus Ultra Wi-Fi Modem but not change plan I'm on. I've been a over 25 year customer with Optus. Hve home phone, mobile & internet with u & used 2 have Optus Cable TV (Foxtel) - U give new pple good stuff why not loyal 1s
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John Pohlman
(@PohlmanJohn) reported
@FOXTEL_Help been using FoxtelGo on my Samsung phone for ages but yesterday it wanted a new login but wouldn't accept user name/password. So checked my login details on my PC and all good, even loaded the Go app on and logged in ok, tried phone again using same details but failed
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John Pohlman
(@PohlmanJohn) reported
@FOXTEL_Help Thanks but I've checked that and it's only on 2 devices, my phone and my laptop. As I said, my login details work on the laptop version but not the Android version on my phone
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🌛Faustino Rossi🌞
(@4orty6ix) reported
@kiel1786 @youjustsaycc @SkyNewsAust He just said it is because of the rights to using footage from Olympics so when that comes up it's because there's Olympics **** showing and foxtel can't show any of it but if you watch via there website or some other way you'll see it. Hope that makes sense
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sad dumb *****
(@rararachumz) reported
@TimmyT_xxx Honestly!!! I swear it never used to be this confusing but it’s also my first year not being able to watch directly on Foxtel
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Alex Taylor
(@alexkrad) reported
**** I do not want to support Foxtel or News Corp
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Niko
(@Nik0FC) reported
@telegraph_sport @BulldogRitchie If Jimmy gets banned, I’m done with the NRL.I will not watch another game, I’ll cancel memberships,foxtel, newspaper subscriptions, the ******* works!How can any1 be treated like this by their employer and governing body. Who took the photo? Don’t you have anything better to do?
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Richo 🤘🏻🤪🤘🏻
(@ItsProbabyRicho) reported
@TheRealALM @FOXSportsAUS This is true, for tablet and phone, but not for Xbox or Playstation tho. And it’s a shocker of an app, terrible interface and needs constant refreshing. Foxtel sucks
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Palindrome
(@apenarty) reported
@MehreenFaruqi The word NEWS needs to be removed and the word OPINION inserted. I have done that and have rejected everything about that broadcast. Cancelled my subscription to Foxtel and never read or listen to anything that any of the opinionists write or say.