FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (46%)
• Internet (31%)
• Total Blackout (9%)
• Wi-fi (9%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Kiama, Brisbane, Adelaide, Sydney, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Melbourne	TV	2 days ago
Melbourne	Total Blackout	3 days ago
Kiama	E-mail	11 days ago
Brisbane	Internet	12 days ago
Adelaide	Internet	13 days ago
Sydney	Internet	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan (@bimmyjartel) reported 7 minutes ago

  @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

• 
  Ed Healey (@emptycab) reported 9 minutes ago

  @hpglassford i joined foxtel the day they started doing afl no regrets never watch 7 at all now

• 
  Jonathan Wilson (@jfwfreo) reported 11 minutes ago

  @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

• 
  George Munro (@ornums53) reported 14 minutes ago

  @1116sen Because Ch7 "Allegedly" have the footy rights but have 4 less games than Foxtel. No footy on Sat's poor elderly that AFL don't get any Sat footy anymore G but what would you blokes care. Broadcaters fault. And camera work is pathetic. Game is in chaos. Poor Laura took the hit.

• 
  Gus Lefty Aussie Patriot (@GusLefty) reported 16 minutes ago

  @NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel

• 
  Scrumblebum (@scrumblebum1) reported 20 minutes ago

  Why does ******* Foxtel need 5 firms if if to register a complaint . Seriously get some consumer action scout you for gods sake

• 
  robert (@robert75096586) reported 22 minutes ago

  @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

• 
  ClayChucky (@claychuckyclay) reported 28 minutes ago

  Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

• 
  Darren Cope (@LandscopeInfo) reported 33 minutes ago

  @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****

• 
  Rock Sniffer (@SniffRocks) reported 34 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  K•A•N•E (@kanethesaint) reported 35 minutes ago

  @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

• 
  Jackie Chan (@JackieChan87805) reported 36 minutes ago

  @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

• 
  Christopher Benson (@BennoOnline) reported 36 minutes ago

  @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 36 minutes ago

  takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 37 minutes ago

  Foxtel will keep increasing the price until they can force all their satellite subscribers over to Kayo so they can close down their superior but more cost expensive satellite services. They want to close all the none sport services & eventually Incorporate gambling options

• 
  Warthog (@edwarner57) reported 42 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  Charlie Sheehan (@pauliewalnut) reported 42 minutes ago

  @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

• 
  Rachel (@beetwoot) reported 44 minutes ago

  @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

• 
  @The_Tony 2023 🏆 (@the_tony) reported 46 minutes ago

  Foxtel must be desperate to sell tickets for the Fredumb 250 UFC disgrace, poor old Gerard has to keep pushing the broadcast at every commercial break.

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 47 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  Alice Stewart 🦂 (@Theretributor) reported 47 minutes ago

  @Ryandally08 Tony Abbott was made leader by his old mate Rupert Murdoch in order to put a very slow third rate internet system into Australia so it would not render his Foxtel by satellite service as being useless. Rupert has since sold Foxtel.

• 
  a ʕ•͈ⱉ•͈ʔ (@haebae69) reported 48 minutes ago

  and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭

• 
  Sandy Lanceley (@sandylanceley) reported 52 minutes ago

  @ROBUNS @Channel9 @wwos There was some talk about that, but I haven’t seen confirmation. A big problem though is there’s limited space to broadcast a higher bitrate which Foxtel producing it couldn’t fix.

• 
  Renee Pope-Munro (@RenInOz) reported 53 minutes ago

  @Chris1qjt @ItWasATea I just looked up to see if it will be on Hayu here in Aus, and it's currently saying no, only on E network via Foxtel and their VOD services. So streaming on some dodgy site it is, I guess lol

• 
  Carl Raymond 🌞🌞🔋 (@CarlSparre) reported 54 minutes ago

  @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.

• 
  bec s (@bec_8888) reported 54 minutes ago

  Just lost the foxtel signal (must be lots of rain coming) lucky @abcsport working to listen to magic round games @QuentinHull @zanofc Billy Moore

• 
  Glen Appleby (@realglenappleby) reported 55 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  John Money (Real name on ID) (@DrJMoneyPHD) reported 56 minutes ago

  @ItsPoletti foxtel chose 2 clubs that should have never have been picked before dumping the league & now one of them is statement fc

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 56 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  squash (@o7squash) reported 59 minutes ago

  how ******** is foxtel still in business