FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (49%)
- Internet (35%)
- Wi-fi (8%)
- Total Blackout (5%)
- E-mail (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Cornwallis, Melbourne, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
TV | 2 days ago |
|
Sydney
|
Internet | 4 days ago |
|
Cornwallis
|
TV | 4 days ago |
|
Melbourne
|
Total Blackout | 7 days ago |
|
Sydney
|
TV | 8 days ago |
|
Perth
|
Internet | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Bruce Goosnargh. 🌳 (@camelboy33) reported@Tuxy81 I pay $29 a month for Foxtel Basic and Sports on the app. No streaming issues. Ever.
-
for whom the jelly rolls (@CosmoKramer1299) reported@FOXTEL_Help I am currently unable to stream the Freo-Hawks AFL game from last night. When I select stream, it is a 2 minute episode of In The Back Pocket instead of the game. Can you fix this please?
-
Nigeyboy (@Nigeyboyl7do) reported@codenrl **** Phil gould he is a ****** . Cannot stand that we have too watch channel 9 coverage of the game , it’s so much better on Foxtel.
-
Mike Oxbig (@Manbearpigzebra) reportedI haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job. **** you #Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?
-
George Munro (@ornums53) reported@1116sen Because Ch7 "Allegedly" have the footy rights but have 4 less games than Foxtel. No footy on Sat's poor elderly that AFL don't get any Sat footy anymore G but what would you blokes care. Broadcaters fault. And camera work is pathetic. Game is in chaos. Poor Laura took the hit.
-
COOPS 😎 (@sportandracing) reported@LeagueFreak Foxtel don’t have any issues.
-
Joe Blow (@JoeBlowthoughts) reported@a_eugol @DanGinnane is a moron. Why do you even listen to him? Doesn't even know the rules. Sucks up to everyone at Foxtel! Goodbyyyyeeeee
-
mark macca 🐅🐅🏆 (@mcdonellaussie) reported@Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!
-
bndt (@banditkayfabe) reported@c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything
-
Chris (@Vossy7) reportedLogging into Foxtel to see Newcastle up 42-38 What ******** is that? Congrats on ******* up your product @NRL
-
Shaun ⚽️ (@InTheMixer) reportedThe WU are unlikely coming back and Reddit Rumours that Macarthur are handing back their licence. Literally every Code Football article is negative. I hope David Gallop never gets a job again and that Foxtel/Kayo is liquidated and offshored by DAZN. #BestLeagueInTheWorld
-
Wayno (@kts350) reported@FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it
-
Brython (@Brython14) reportedHey @Foxtel the next time I hear your AFL football commentators describe something as "elite", I will 1) Vomit and 2) Cancel my subscription. Enough of this repetitive garbage, I beg you. @AFL
-
Mike Oxbig (@Manbearpigzebra) reportedI haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job **** you @Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?
-
Alice Stewart 🦂 (@Theretributor) reported@Ryandally08 Tony Abbott was made leader by his old mate Rupert Murdoch in order to put a very slow third rate internet system into Australia so it would not render his Foxtel by satellite service as being useless. Rupert has since sold Foxtel.
-
Wikus van de Merwe (@Wikus_de_mere) reportedSame here! WTF! @Foxtel
-
Paulo Yarb (@PauloYarb) reported@rohan_connolly @colonelhogans Don’t worry too much. Enduring the cats swans on Foxtel was painful. If it wasn’t Dwayne the pain talking ****, it was camera work which failed miserably. Absolute rubbish. Switch over to the pies game and you’ve gotta listen to back door Lyon and Howie. And the umpiring…pfft
-
TJ (@fantasyallsport) reported@Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move
-
Kurt (@kurtjj95) reported@centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel
-
Dingus wingus (@drewwharton) reported@catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.
-
Hellen Troy (@HellenTroy6) reported@Foxtel Paying $30 a month for an inadequate Kayo app! By far the worst app streaming. Do you think you might fix your painful app so that we can actually use the forward and replay buttons without being pushed to ads or having to start from the beginning???
-
Travis 🇦🇺 (@TravisNei) reported@footyindustryAU Well if that happened I would immediately stop my foxtel service
-
Diane Richardson (@DiRichardson_) reported@RWBFooty Yes Channel 7 is ****, not everyone can afford Foxtel. 🤬
-
Andrew (@Andrew664621) reported@Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.
-
Jan (@bimmyjartel) reported@H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.
-
Span (@leespanos) reported@centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish
-
wb1234 (@wallybechara) reported@centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him
-
Mr. 4days 🇦🇺 (@Mr4days__) reportedKayo is such a rubbish streaming service, all thanks to those retards at Foxtel for giving them exclusive broadcasting rights. When the Footy is over I'm gonna buy another region's F1TV and watch there. This is garbage.
-
Piewarmer (@poundtown777) reported@Foxtel @FOXTEL_Help How are we meant to watch anything when we keep getting playback errors popping up the last 2 days? Surely you come up with a resolution
-
T Highgate (@THighgate11) reported@LeagueScenePod NRL won’t go for this. V’landys has said numorous times that he wants $4 billion for 5 years. This offer is $4 billion for 7 years which is worst than what the current AFL deal is. Foxtel needs this deal more than the NRL at this stage.