FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (53%)
- Internet (30%)
- Total Blackout (7%)
- E-mail (3%)
- Wi-fi (3%)
- Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Newcastle, Brisbane, Matakana, Adelaide, Kincumber, and Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
TV | 1 day ago |
|
Perth
|
TV | 2 days ago |
|
Sydney
|
TV | 5 days ago |
|
Perth
|
Internet | 7 days ago |
|
Newcastle
|
TV | 7 days ago |
|
Perth
|
TV | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Jason W. (@The_real_J_Web) reported@ReadingThePlay My stream looks like your picture. Terrible stream tonight. Any movement is jittery and awful. @Foxtel need to do better.
-
Stewart Noble (@Stewy_Noble) reportedYo Foxtel, every bloody time android updates you're way behind. Why am I paying a bill for a service I'm not receiving? I'm even on your beta test and you're still slow. I'm relying on your app on holiday ATM and nothing! #freebills @FOXTEL_Help
-
David (@Wallagootwobily) reported@Foxtel Never gave me anything after being a subscriber for 13 years. You turds.
-
Piewarmer (@poundtown777) reported@FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers
-
PellaPeptides (@pellapeptides) reported@RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.
-
Chris Rauchle (@ChrisRauchle) reported@tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem
-
Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported@landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄
-
Ck (@ckk766) reportedDoes the commentary team on #foxtel give any coverage at all of #piastri in F1? He’s leading Q1 and Q2 yet they’ve not spoken about him or even shown his laps once. Wtf
-
H Met Louis 📚🎧🇦🇺 (@Sokolovonfire) reported**** THIS **** I DONT HAVE FOXTEL @HBO WHY DIDNT YOU GET THE RIGHTS FOR AUSTRALIA
-
.H.Ɔ.ꟼ (@IWasBornIn1975) reported@Benjahhhmin @ReadingThePlay I had nothing but buffering issues with Kayo to the point where I thought "**** it, I'm paying for it anyway so.....I got Foxtel. Sometimes I think that's the whole point of Kayo's ********* all-round service.....get their customers frustrated enough to go pay for Foxtel.....
-
David Lloyd (@zzzLLOYDYzzz) reported@GMCoops @leighjones0212 @Foxtel I’ve got a real good guy in USA and never buffers
-
“Smash Her” (@dougjones90909) reported@NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.
-
RichitiGrub (@WSWanderingEels) reported@Debre947 More games this year have a FTA component to them than previous. So Foxtel for the AFL will more than likely be down due to competing Free to air and doubling up multiple games and sometimes 3 game like the Sunday just past. Looks rosie but the numbers you don’t see will be poor.
-
Jan (@bimmyjartel) reportedWent to watch the recorded 7 news on IQ. Not there. Then realised all the other programs that should have recorded aren't there either. Has anyone else had that problem with Foxtel?
-
Peter Dewar (@PeterD84508) reported@timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....
-
Paul Corlson (@pauljc26) reportedMan @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves
-
Raymond McKeown (@RaymondKeown3) reported@Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times
-
Mick (@Av_Gas2) reported@gilby_gillard @kayosports Foxtel signed a huge deal. I think kayo are now obliged to send punters their way now. I was with Kayo for 6 years and they just cancelled my subscription due regional bullshit. You can’t talk to anyone … they’re rubbish. Never again.
-
Darren Cope (@LandscopeInfo) reported@lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****
-
Crowdiegal (@crowdiegal) reportedRealistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.
-
Darrel Nay (@BlueLionMusings) reported@Foxtel I've been a customer for 30 years or thereabouts and I never get offered these prices - not impressed. Foxtel seems to be more and more women's sports with more and more ads - the value for a viewer has collapsed. Why am I charged almost twice what a new customer is charged ?
-
Esgee (@StassyGee) reported@PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.
-
Glen Appleby (@realglenappleby) reported@SnoogThe Like all these events that “just happen”, if you’re at the ground listening to sports ear of the ref it’s normal after repeated warnings from the ref. Atkins lets things go for a couple times and then says something like “you’re on your last warning”, and then you get these “weird” decisions. I don’t like it - but it doesn’t shock me like it once did. If the NRL were serious about transparency, everyone should be able to receive a ref mic commentary on Kayo instead of the garbage we normally are subjected to recently. Foxtel had this in the mid 2000’s with just crowd mic sounds and the ref. It was great because it felt like you were at the ground.
-
Fred 🇦🇺 (@Possum2412) reported@JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.
-
Dr G (@DrG2020V) reported@GregDavis006 Imagine the poor ***** who don't have Foxtel and have to watch channel 9 for all their footie all year! I'd just stop.
-
Warthog (@edwarner57) reportedJust received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage
-
Athena's Ivory Bracelet (@fuckthebracelet) reported@Foxtel @binge Obviously they could prove me wrong, but shows like Housewives don't work with a cast full of polished, self-aware types. This is basically why S5 was a let down. The newbies were way too conscious of how they would be portrayed.
-
Punt Road Ferraris (@sk44476342) reported@ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.
-
Lexi (@baroque_doll) reportedWho keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices
-
Sandy Lanceley (@sandylanceley) reported@ROBUNS @Channel9 @wwos There was some talk about that, but I haven’t seen confirmation. A big problem though is there’s limited space to broadcast a higher bitrate which Foxtel producing it couldn’t fix.