FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (56%)
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Total Blackout (19%)
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Internet (18%)
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Wi-fi (4%)
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E-mail (1%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Brisbane, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie, Tamborine Mountain, Warragul and Yass.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Melbourne |
TV | |
| Sydney |
Total Blackout | |
| Brisbane |
Total Blackout | |
| Brisbane |
TV | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
I didn't get to see my Blues beat Collingwood @FOXTEL_Help because you still not have restored my service which I am paying for. I think a phone call to the Ombudsman might do it.
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John Long
(@jacklong17) reported
@cambo5157 we watch 1 programme”The Front Bar”@AndyMaherDFA on Channel 7 for the week.Apart from that its basically a **** channel.We do watch its AFL Football coverage but thru Foxtel where there r no Ch 7 Adverts.The commentators on Ch 7 are like the stations itself.Obsolete & substandard
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Dave
(@Dave49744441) reported
@Foxtel I will cancel my subscription if Gerard Healy isn't removed from the telecast.
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JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
@09Webby @FOXTEL_Help No service for 3 or 4 weeks. Getting nowhere with them.
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Malk
(@Malk_AU) reported
@Jezzaj @Foxtel Don't worry... nothing wrong at their end... talk to support to get them to tell you that you have a problem
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Anthea
(@always_farmer) reported
@BeachGirlJan @FOXTEL_Help What. ?!! That’s awful.
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Angela Parisi
(@angieblu22) reported
Hey, @Foxtel, tried to upgrade but your staff found it too hard. They hung up on me and when I called back, the options weren't applicable. I left my no. No call back! Cancelling service tomorrow. #poorservice
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Matt
(@Matt_2607) reported
@FOXTEL_Help @Foxtel another streaming outage on a Sunday when lots of people are at home and unable to watch sports? Not good enough!
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Brooks
(@TheBrooks101) reported
Is @Foxtel down for others?
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Ill
(@warraSteelers) reported
@Foxtel is Foxtel go down. Not working on two different devices
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Bill63
(@Bill81797158) reported
Idiot commentators of f2 calling Oscar a Austrian. Fair dinkum about time Sky sports change commentators. Why should us Foxtel customers have to put up with these idiots,just use Aussie commentators. Imagine if V8 supercars were called by poms
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Asher Morris
(@ashermorris) reported
Dear @foxtel this is day 4 of not being contacted. Are you going to actually look after someone with some actual customer service? This is beyond ridiculous now
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JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
Hey @FOXTEL_Help Your tech support is disgraceful. I have not been able to use your service for 3 weeks yet am paying for it.
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Lisaaaaa RP❤️🇦🇺🇦🇺🍾🐩🐩🛩🐈🐈🐈
(@Miss_T1000) reported
@Foxtel Hi guys, just wondering if I can get some help, my machine (IQ2) will not record any shows anymore?
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Sam Mallett
(@sam_digital_nsw) reported
@Foxtel Has Foxtel gone down again?
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Lucy Dufty
(@lucydufty) reported
@FOXTEL_Help I didn’t know there was a new season of Good Trouble. How do I catch up from the first episode of season 3?
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JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
@beachcaro3 @FOXTEL_Help Just won't pay the bill. Then they will cancel it. Bloody pathetic.
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Thomas Hudson
(@tommyhud9) reported
@abcsport @GibsMoore Watching the game with my family and they were all so offended! We are all cancelling our foxtel subscriptions and never watching the sport again after seeing the word!!!
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jonny dean
(@jonnydean1) reported
@kayosports_help Your APP is useless, always works accepting payment, but never works, get your act together as I’ll go back to Foxtel, although it costs more, at least it works
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Richmond Rick 🐯 13🏆
(@tigertragic2) reported
@Damo__73_ @WolfChildsBlues @FOXTEL_Help ???? is that a movie service
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bella
(@zampstagram) reported
why has my foxtel decided to **** itself before the game starts
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Johnty
(@Johnty35524255) reported
Very disappointed @Foxtel @kayosports are NOT showing the #INDvsSL series in Aus. There's a BIG Ind/SL community here & many cricket fans but they've been let down by Foxtel not securing rights. It's an ODI/T20 series being played in a T20 WC year! So much for the home of Cricket
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Pellapeptides
(@pellapeptides) reported
@PaulMeekPerth Stopped watching Olympics since Foxtel lost their absolutely perfect coverage with 12 live channels all recordable over 10 years ago. Now all we get is Channel 7 and some **** App. Destroyed.
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Tony Ilian
(@tonytau101) reported
I noticed that the @Foxtel version of @ABCaustralia iView does not require a login. Whereas for the PC, Telstra TV STU, PS4 all require an account based login. TI #ABCiView
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Lisa M
(@Alcove_Seven) reported
@FOXTEL_Help what’s with the FoxtelGo app shutting down?
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Adam Santarossa
(@adamsantarossa) reported
@DezerdaAdvocate @Foxtel @FOXTEL_Help Getting the same issues and error code, thought it was just me.
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#Dan2k23
(@suthodan) reported
Anyone's foxtel go just **** itself?
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Pietro
(@PietroDarke) reported
@K_Blake9 Oh ****! Have they not heard of Foxtel?
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JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
Hey @FOXTEL_Help Once again I can't watch my team play footy because you have not helped with my problem. When I don't pay your bill you may cancel my subscription thanks.
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SABotage
(@sab_rossitto) reported
@krystal_jade18 that’s what they want …… Foxtel owns Kayo and it’s never been the same since they bought it