FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (43%)
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Internet (29%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Gold Coast, Melbourne, Perth, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Brisbane |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Jono
(@jonokik) reported
@Foxtel your customer service team is useless, tried to get help for no foxtel signal, then they cut off the conversation because they hadn’t heard from me for 30 seconds
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Bern 🦒🐧🌿🐢🐘🌳
(@Berniewtf) reported
@nicholas_hurley @3AW693 What a stupid statement. Of course they should be free. Rather have taxes spent on that than say Foxtel,fossil fuel oligarchs,hey.
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Steve Franklin
(@whatacolour) reported
@FoxCricket @Foxtel @kayosports Never was much of a bowler anyway
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Look
(@LookDarren) reported
@legsidelizzy Elizabeth cares to be honest makes better points than some of her male colleagues from what I have read.... as an Aussie wow what happened??? And fix it, my Foxtel subscription was wasted!!! Read Lawrence’s test ratings does he know anything about cricket?Wood 6.5 anderson8.5 WOW
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A very vaxxed Ray™
(@Ballyurra) reported
@redclaw42 HFC which is just the old Foxtel coax cable in the street. I don't use copper wire in the house just Cat6. When it's good it's very good but when it's bad...
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g_pecka
(@GlennPeczka) reported
@FoxCricket @Foxtel @kayosports DRS to remove howlers? Never heard of it.
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Paul Hemsley
(@PaulHemsleyAU) reported
@FOXTEL_Help 1. They cost extra to rent 2. That really sucks since they were always airing on Foxtel. If they can do it, then any other studio with its own streaming service can and probably will, shrinking Foxtel's pool of films even further, which was a trend that began when TCM was pulled.
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Kat Bak (they/them)
(@is_kat_online) reported
Wow, trying to cancel my elderly mothers @Foxtel account is SO HARD. Really not ethical, mates.
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Aneesha Bakharia
(@aneesha) reported
@telstra Not getting NBN internet or Foxtel in Mount Gravatt East - there was a power outage all afternoon but once the power came back Foxtel and internet are still down.
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Kate Beaumont
(@katebeaumontnz) reported
@Foxtel we signed up for Internet w u over a MONTH AGO & still no modem arrived. No internet & no TV for 4 weeks! Multiple follow ups & ‘case managers’ (who never call back) assigned - still no resolution! 😭 At this point I miss @Telstra & that’s saying something
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H Lawrence Sumner
(@HLawrenceSumne1) reported
We've cancelled @Foxtel at both residences. They told us we were only paying one bill for both places....found out they had been charging us for two for the last three years. Crap shows and movies that get late release dates. What a rip off this service is. Good riddance.
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mads
(@unclejezzy) reported
@shaexlily i can give you my foxtel login if you need xxx
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𝐇𝐚𝐲𝐥𝐞𝐲
(@mazetrials_) reported
I was about to get super upset over the fact that Netflix took down TAMSM / TAMSM 2, but Foxtel Go is a lifesaver and has them.
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Frank Deno
(@frdeno) reported
@Girl_GoesRacing Same here. Foxtel could not help.
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Paul Hemsley
(@PaulHemsleyAU) reported
Why are Disney movies never on @Foxtel anymore? I'm not interested in paying extra for friggin Disney+. It was all already on cable TV anyway! Will Paramount yank all its movies from Foxtel next??
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Peter Giovannoni
(@petergishere) reported
@SkyNewsAust @sophieelsworth Good one. Wow you learning about cyber security. Sorry I had to drop Foxtel for being unfairly accused of being a bad Disability Support Pensioner. Foxtel needed that money badly. Using that Flash which means I can't watch very much.
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Mel
(@Its_Me_Mel_) reported
Tv signal & Foxtel signal out. What the hell did the live band do up there last night?!
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spiritatwork || I don't salute
(@spiritatwork) reported
@MickinGong I am amazed how Foxtel is the only 'TV' in Australia. I never bought it because I think it's wasteful when you can't watch so much TV. I alternately get Netflix, Amazon, Disney (one at a time) and Kayo for a few months. And cancel them. Renew them. Saves money.
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James Foley
(@jamus777) reported
@FoxCricket @Foxtel @kayosports Fox Sports sucks hard. Just because I live in HK I can never watch any videos? What a load of bollocks. You're the only one like this, I can watch clips of cricket, rugby, UFC... whatever... from any other source - just not from you. Bite me. Great way to promote your own content
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Kate Beaumont
(@katebeaumontnz) reported
.@Foxtel we signed up for Internet w u over a MONTH AGO & still no modem arrived. No internet & no TV for 4 weeks! Multiple follow ups & ‘case managers’ (who never call back) assigned - still no resolution! 😭 At this point I miss @Telstra & that’s saying something
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Dr George R Ujvary
(@GeorgeUjvary) reported
@FOXTEL_Help dealing with your online/phone help is horrible. It is the worst service I’ve ever experienced. I’m literally begging to pay for a technician to come and fix our issues and you keep trying technical fixes that don’t work. Please fix or I cancel my subscription!
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Marty
(@stingray763) reported
@zerogeewhiz And foxtel sucks and is expensive and owned by very bad people.
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💧Ruth Evatt
(@atticafinch) reported
@nikt50 @Boeufblogginon @MFWitches I don't have Foxtel, don't watch Sky. Thank you, I will never darken their door again.
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Jazz
(@advictoriams) reported
@ELITEJJ4life @TonyKhan @AEW Oh, no that's fine. Been a fan since I was a kid. Kinda lapsed around 2004 (WWE was only airing on Foxtel, and i mean **** anything NewsCorp related) came back in 2011 when TNA/Impact started airing here in Australia
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Mark
(@scrumblebum1) reported
@FOXTEL_Help Your service has shut down more times tonight than adds on TV
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Aneesha Bakharia
(@aneesha) reported
@Telstra yes - help would be great - Foxtel and Internet are down
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Nathan Tellporkies
(@FurphyNathaniel) reported
It’s about time I mentioned again how bad #NBN has gotten through our @Optus connection in our street. My neighbour who works for @FOXTEL_Help knows what the problem is.
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lu
(@lu418288791) reported
@MickinGong If you call Foxtel saying you want to cancel membership, they will give you a super discount Well… they tried with me
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Shae
(@shaexlily) reported
How do I watch the Harry Potter thing plz help I do not have foxtel
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Luqman | 🍁 🇦🇺
(@194_luqman) reported
@thunderson23 Yeah if I wanted the food network I’d subscribe to foxtel. Which I won’t.