FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 12/21/2024 07:25

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Sydney, Adelaide, Teatree Gully, Melbourne and Officedale.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaSydney Internet
AustraliaAdelaide TV
AustraliaTeatree Gully TV
AustraliaSydney Internet
AustraliaAdelaide Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelcrone mc (@michaelcrone) reported

    @Foxtel 42 players on the course already including woods/speith and mcilroy in a single group and you have a single channel showing 3 players. Do you even realise the shot/hole/score overlays aren't turned on. Piss poor performance foxtel. #PGAChampionship

  • sharitags the rural juror (@sharitags) reported

    @DustyPee Probs not the same issue but the Foxtel app on my TV wouldn’t load, called Foxtel and they said what brand is TV? I said an el cheapo, TCL, they said TCL hadn’t updated hardware or something and so sent me a new box, all good now 🙌🏼

  • Derek62182298 digler (@Derek62182298) reported

    @markedoherty @FOXTEL_Help Did u fix it? Its the same here. Ffs

  • JenRob_Aus 🇦🇺Truest SanditonS2👒💖 (@JenRob_Aus) reported

    @FanScreening @globalshadows2 No, we can't access HBO without a VPN. (Which I don't have...legally) Although our cable network Foxtel does stream a lot of HBO content. But it's not listed. I'll have to look out for it another time.

  • ClippsSZN_ Bazimus 🇦🇺 (@ClippsSZN_) reported

    @FOXTEL_Help Hey Foxtel, for some reason "NRL" is in the sport section, could you please fix this issue?

  • kizzav Kizzav (@kizzav) reported

    @FOXTEL_Help Deinterlacing issues on 592 during F1 FP1 and 2, effecting picture quality. Shadowing around text on timing graphics, channel logo, jagged edges around objects/lines. Watching via satellite. Streaming is fine apparently.

  • Kortekickass Kortekickass (He / Him) (@Kortekickass) reported

    @FOXNRL @Foxtel @kayosports So those at the top can continue to rack up points? This is a bad idea.

  • wombo90 Thomas Riley (@wombo90) reported

    @GreenJ @Foxtel Oh **** no sky news 😭

  • NickAUSGRIT Nick🇦🇺🇬🇷🇮🇹🇺🇦 (@NickAUSGRIT) reported

    @AZ_Brittney Not even in Australia where our ONLY cable service is called FOXtel and owned by our least favourite ex-son, Rupert.

  • NickSpalding Nick Spalding (@NickSpalding) reported

    @FOXTEL_Help - why can’t I view my account outside Australia? I don’t want to watch anything, just view my account to cancel my subscription.

  • kizzav Kizzav (@kizzav) reported

    @FOXTEL_Help Deinterlacing issues on 592 during F1 FP1 and 2, effecting picture quality. Shadowing around text on timing graphics, channel logo, jagged edges around objects/lines. Watching via satellite. Streaming is fine apparently.

  • 16kaystar Kay16 (@16kaystar) reported

    @AFCGiants @FOXTEL_Help Lots of people have this issue! Can you please fix it? It’s getting very tiresome! 🙄🙄

  • thejellyfox The jelly fox (@thejellyfox) reported

    @DustyPee I had that same message. Fixed it by moving the foxtel box to the e-waste recycle bin at officeworks. No 4k problems any more.

  • Pudley3 Pudley (@Pudley3) reported

    @FOXNRL @Foxtel @kayosports That is a very stupid idea

  • InfiAaron_ InfiAaron 🟥 Albo 2022 (@InfiAaron_) reported

    @JasonSman21 @Foxtel @FOXFOOTY Oh ****. I’d rather anything than having to go to another streaming service to watch footy (we already have Prime, but I hate the idea of some people not having it). It would totally ruin the game. I think the AFL is smart enough to stick with Fox even for less.

  • morryb23 morris bono (@morryb23) reported

    @Foxtel what’s going on . I’ve been on hold for one hour waiting for technical support. Why isn’t channel 503 working ?

  • LeslieDaFrog Al (@LeslieDaFrog) reported

    @PoorlyAgedStuff In Australia we have a cable network called @Foxtel. They claimed they would never show ads... then it was we'll never show more than 1 ad between shows... then 3. Now it's wall to wall ads and they run in the middle of shows and on their paid app. It's also extremely expensive

  • sewer_louis Expert Crood Bong Churnalist (@sewer_louis) reported

    @DustyPee Ah, I see the problem. It says Foxtel. One star. Avoid.

  • nickjmb nicholas (@nickjmb) reported

    Hi @Foxtel, ABC and SBS channels have been unavailable on my mums set-top box for two weeks, was told last week it was an issue being sorted. What’s the go?

  • Andrew_Godman Andrew Godman (@Andrew_Godman) reported

    @Foxtel I will never give a cent to Murdoch

  • scottgumbleton Scott Gumbleton (@scottgumbleton) reported

    Oy @Foxtel @FOXTEL_Help @kayosports we're meant to have "Live from the USPGA" right now. Not this profiles rubbish. What's the story? And we had 11 minutes of Ads leading into this. garbage...I PAY for this service...this many Ads is NOT ON.

  • Dakar_66 [ARI2] James (@Dakar_66) reported

    @AnotherUKVoice @Nic5_Cyprus @PoorlyAgedStuff Same with Foxtel here, their streaming service is $80 (£40) a month and you get ads at the start of each episode

  • amps1 AMPS (@amps1) reported

    I've lost my ABC HD on Foxtel. Anyone else have that issue? Standard def still available with other ABC channels so will be receiving signal

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    @AFLmusic Kayo is the problem. If you have @foxtel it will be on there

  • lecIercc 🌉 (@lecIercc) reported

    @FOXTEL_Help Hey Foxtel, for some reason "NRL" is in the sport section, could you please fix this issue?

  • Brython14 Brython (@Brython14) reported

    @Mietar @FOXTEL_Help No. The pricks at Foxtel told me that they will contact me with a solution, but six days later I haven't heard from them. I will keep trying, but they are useless.

  • simpsod1 Dave Simpson (@simpsod1) reported

    @AZ_Brittney Can’t stand Fox I end up shouting at the TV. Foxtel is the Australian Rupert Murdoch owned TV box service. I cancelled all of them in my house so Rupert doesn’t get a cent of my hard earned cash 💰

  • ajdubai77 AJDubai (@ajdubai77) reported

    @NoLayingUp Crap coverage in Australia. Only playing a single group of hovland, Zalatoris and Smith. No tiger. No leaderboard graphics on the screen either. Horrendous. @FOXTEL_Help @Foxtel #503

  • CoalcliffAli Alison Maclean (@CoalcliffAli) reported

    @OrangeFizzer @DustyPee Seems you're overwhelmed with kind advice and help there Dusty...🤔I don't have this weirdo Foxtel box but I wonder when the power went out that you coulda lost some of your settings- say the outage reset to default settings?

  • lukeofpreston Luke 🧡 | 🖤❤️ (@lukeofpreston) reported

    Is @Foxtel having problems with signal at the moment or is it me? Just digital fuzziness that comes and goes.. @AFL (on cable) #reservoir #3073