FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (43%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (6%)
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Phone (3%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Perth, Sydney, Melbourne, Brisbane, Gold Coast, Kiama, Adelaide, Scarness, Bundaberg and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Sydney |
TV | |
| Melbourne |
Total Blackout | |
| Sydney |
TV | |
| Brisbane |
Internet | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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David Cropley
(@dhcropley) reported
@FOXTEL_Help system is currently randomly changing channels every second. Hasn't been working normally for several days. Either we have a poltergeist or there is something wrong with equipment/service. No help currently available, close to hurling set top box off cliff.
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Joel
(@jay0l) reported
@StevenRudolphy @Foxtel I've got the same issue, Ultra HD black screen, all other channels are fine??
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Plants have feelings and I eat them
(@Felix786) reported
Foxtel is very bad at this "watch every ball" thing. #bbl10
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Liz Brown
(@lizoluwi) reported
@Foxtel they are both crap
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HipH0pV1nyl
(@HV1nyl) reported
@TurnbullMalcolm Wtf are you talking about @TurnbullMalcolm you are one of the key people responsible for BUTCHERING the NBN so this muppet wouldn't lose too much revenue with his precious FOXTEL. Pick a side and stick to it.
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Renee
(@Renar27) reported
@Foxtel @FOXTEL_Help - your voice activated phone system is ****. 10 mins and even when i said “for ***** sake” and it suggested customer service, it STILL didn’t transfer me through! I just want to confirm 1 thing that the website doesn’t tell me.
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Helen
(@HelenMarie1951) reported
@Foxtel I can’t stand stupid Christmas movies and there are a lot of them floating around, I much prefer a true story than made up rubbish...
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Pete Hill
(@MrQLD) reported
@SusannahBirch Never...get Foxtel 👎
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Andy Park
(@andy_park) reported
@MikeCarlton01 @MatthewBevan I have been going between the two this test. At least with Foxtel you don’t get Big Bash rammed down your throat. Both pretty ordinary.
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Gabriel Lucifer
(@PartayPoopar) reported
@Google Surely the argument can be made Newscorp is about to go broke in Australia and now the Government is intrroducing this Bill... Foxtel TV subscription on life-support will they legislate Netflix to support Murdoch Media next? @acccgovau
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Paul Murphy
(@PaulMur17575011) reported
@Foxtel I will never make one cent towards anything Murdoch sells.
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Doley
(@berniedole) reported
@TigerFraze You might need to get Foxtel down there mate,
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Nathan Kubisch
(@KubischNathan) reported
@foxtel having issues with the sport 4k channel. Every time I go to watch I get a black screen and then no other channel works after that so I need to reboot.
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Sainter_Russ
(@RussSainter) reported
@saintslugger @Foxtel Bad Santa. Classic
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Joel Strickland
(@joelstrickphoto) reported
@Telstra this is getting beyond a joke, over two full days with no internet or @Foxtel why can't I get a straight answer on when my service will be restored?
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Kawaii Mutton 🦖🚬
(@tron_applebaum) reported
They just advertised Bill and Ted face the Music available to rent on Foxtel. I will never EVER forgive 2020 and the universe taking my chance away to watch this in the cinema. I feel genuinely bereft #billandtedforever
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Nathan Kubisch
(@KubischNathan) reported
@Vandacorp @Foxtel I'm getting the same issue. Have to restart my box.
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Matthew Rowland
(@Matthew58489786) reported
@MelanieTait I was watching that when I was in hospital. Had never seen it until then and only watched it because I couldn’t get Foxtel or streaming services to my bed.
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🐷 brendan 🐶
(@onlyheathhere) reported
@Foxtel muting because i’m sick of this popping up so much everyday & vince vaughn sucks
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Deckcrow
(@Deckcrow1) reported
@Foxtel Surely no-one still suffering with Foxtel, utter **** product
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Matt
(@Matt81660385) reported
@ButtsManga @Foxtel Can you not support Murdoch
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Chris Laffin
(@claffin) reported
@FOXTEL_Help No satellite signal for 3 days here in Mount Gambier :(
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Conservatives Smell
(@yewoteven) reported
@Foxtel None. Not interested in an overpriced, Murdoch owned service.
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Susannah Birch
(@SusannahBirch) reported
Me in 2010: Pffft I will never pay for TV. Me in 2020: I've got Netflix, Stan and Binge. Should I get Foxtel?
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Mr TV Australia
(@MrTVAus) reported
Yesterday’s #AUSvIND on FTA, saw the regional audience well up and big (over 300k aggregated), while the metropolitan audience was well down and low. Awaiting Foxtel’s ratings. >>Looking like 1st Test total average 1m+ (biggest sessions): D1 S3 1.33m, D2 S3 1.21m & D3 S2 ~1.2m.
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Split In Six
(@SplitSchizophr1) reported
@Foxtel Christmas Vacation is number one for me. Also Home alone 1 and 2 and Bad Santa are Christmas must watches every year in my house
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Mohammed Abbas
(@M_Abbas89) reported
@JGIBBS10SBBIGJ Well said mate. I'm a Sydney fc fan and I am totally embarrassed to see the lack of respect shown to football. Foxtel went the entire last season without a single show about the game. They've literally outed everyone to do with football. All they give a **** about is rugby league
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Nick Toohey
(@NTX55) reported
@FOXTEL_Help has the 4K channel down or is it me?
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James van der Moezel
(@Vandacorp) reported
@KubischNathan @Foxtel Good news is Foxtel support helped sort the issue. They did a couple of remote software resets on the box which have so far worked well.
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Ali Devlin
(@sutho2012) reported
@FOXSports We only have a subscription to Foxtel for the Sport, esp. sailing coverage and you can't get it right. So dissapointed, the signal is crap and can't watch the coverage. Considering pulling the subscription all together #AmericasCup #SydneytoHobart #WorldMatchRacing