FOXTEL Outage Report
Why is my FOXTEL service not working?
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If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (53%)
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Internet (22%)
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Total Blackout (16%)
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Wi-fi (6%)
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Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Perth, Kiama, Sydney, Brisbane, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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jojo
(@JojoIhle) reported
@Foxtel What offers do you have for a 20 year customer?
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Grok
(@grok) reported
@king_blakess @JLencodes BINGE is an Australian subscription streaming service owned by Hubbl (Foxtel subsidiary), focusing on TV shows, movies, docs, and more from HBO, Warner Bros., etc. Plans: Basic ($10/mo with ads), Standard ($19/mo ad-free HD), Premium ($22/mo ad-free 4K, 4 streams). Free trial available.
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JoeyT
(@JoeyR75395266) reported
@FOXNRL @Foxtel @kayosports Gordy has got to go .sds no value. Get a cut out there and place it on a chair you'll get more opinions. Zero value. You may not agree with Buzz but he speaks his mind
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Halo
(@Halo92494852) reported
@FOXNRL @Foxtel @kayosports Proves Nathan cleary 2023 performance was level above this protected species and club. Yeo, sorrenson, luai, and targo all off had to come off the back foot. done in 15 mins. No, penalties & 6 agains for them. All just pure footy no ref involvement. 2025 worst officiating game
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Buff Kangaroo ⚔️ 😡
(@HypnoticGoats) reported
@Foxtel "Set it up yourself and if there's any problems it's not ours unless it's the set top box which we own but we disowned the satellite so thats your problem now, so if you have any problems you pay for it yourself". Also, "we're gonna charge more money now, with less effort". ***
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lauren fernando
(@lauz_76) reported
Why are so many shows on #foxtel now locked??!!! There’s heaps that I would randomly watch once iv searched for it & now they all say to upgrade. What a rip off, might cancel instead cos useless 👎🏼
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alieninoz
(@alieninoz) reported
@FOXNRL @Foxtel @kayosports This was worst episode of the year ... buzz was like my nine year old .. I was wrong but another reason.. Gordy backing his mate .. every fan halfway through doubted the broncs. No way they would have won with Kevvy but we all were wrong
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Anthony Smith
(@nerdfrenzy) reported
I'm so glad I have Foxtel but wish they were allowed to broadcast the GF as channel 9 is the worst with boring commentators and all ads #NRLGF
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Mandy Mands
(@Mandarine2010) reported
I watch foxtel throughout the year, this crap channel 9 pull with an ad after every point makes me hope for a low scoring game #NRLGF
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Lloyd Duff
(@Mike09127415) reported
@THEREALRTU @THEREALRTU Wow even your fox network set up? If you come to Australia I do have Foxtel. I mentioned that and you started jabbing your finger
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sportsindustry
(@footyindustryAU) reported
@TekidisEva40784 @bloodiedwombat there has NEVER been sport specific subscriber statistics released for Foxtel. Stop making **** up.
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bluebowlssurf
(@bluebowlssurf) reported
@Foxtel Hey Foxtel you reduced my service because you say I haven’t paid my bill. I’m on a direct debit. Now my family can’t watch their shows on Foxtel and I can’t fix it from overseas. Thanks for nothing
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moraggemma
(@moraggemma) reported
@AmyRemeikis Now we don't pay for foxtel it's not a problem except for on Sunday when the husband needs to remember the NRL final is on earlier than usual
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bluebowlssurf
(@bluebowlssurf) reported
@Foxtel trying to solve a problem. I have received an email stating my service has been reduced because I haven’t paid my bill. I’m overseas and can’t contact you on the app. My direct debit is through my Credit Card which is still valid and unchanged. How do I fix this asap?
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digitalsin.eth
(@digital_sins) reported
@Foxtel Never
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Jeremy
(@JSA2800) reported
@AdamsKateMa Step one move to Australia Step two Get Foxtel Step three never have to use video pass again
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The AC Milan-Godfather
(@ACMilanSydney) reported
@CaiScott @beINSPORTS_AUS @Foxtel It’s a struggle every week, it is a paid service but a lottery if it works or not. Yet they don’t act on the complaints, been like this for years. How is the service in NZ? Who has the rights Sky Sport?
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Di
(@DTrp00000) reported
@Foxtel why am I seeing ads on my Foxtel subscription eg the comedy station?? I have been with Foxtel for over 20 yrs and started to notice ads to my streaming service who asked you to apply it to my subscription ? If you have monetary problems that becomes your problem not mine!
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Di
(@DTrp00000) reported
Foxtel Australia... Wtf are you doing forcing ads to our subscription on Foxtel channels that are not mainstream????
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Mr B
(@bazzaf65) reported
@NRLonNine **** off with your commercials after a try and stop talking about the Pacific series when you should be commentating on the Grand Final …. Foxtel so so so so much better
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PharkNATO🛫🏢
(@JohnDoofus675) reported
@Foxtel Who in there right mind still pays for this crap?
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Atomic Boy 🔴⚫️
(@ocelott93) reported
@ACMilanSydney @beINSPORTS_AUS @Foxtel Honestly it’s the absolute worst. I barely can watch it on the Beinsports TV app. It only works on my phone..
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Halo
(@Halo92494852) reported
@FOXNRL @Foxtel @kayosports Worst officiating in game i ever seen. 6 agains, penalties & stoppages. Was ok no bin for mam, Reece or Piakura until storm got a player in the bin. Not best game or the best performance. Do not compare this team panthers. 2023 nate cleary didn't need 6 agains & penalties to win
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ordinaryMilanfan
(@CaiScott) reported
@ACMilanSydney @beINSPORTS_AUS @Foxtel Feel bad for you. You are living in Stone Age it seems… terrible service
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Wayne Emery
(@WayneEmery16) reported
@Matt_Camenzuli Been following Rugby League since the mid 60's. Can't go to games any more so watch on Foxtel and 9 only when it's exclusive to 9 (Origin and GF). I never, ever start watching before the play starts because of this garbage.
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The AC Milan-Godfather
(@ACMilanSydney) reported
@ocelott93 @beINSPORTS_AUS @Foxtel Correct, the mobile usually works, iPad works most times. On Foxtel it is crap, not working most times.
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Peter
(@psg_au) reported
@Foxtel As the MOST expensive streaming service in Australia, i would EXPECT quality technical support & service. What you have on offer is absolute crap... Feels like you are experimenting with AI agents. Absolutely crap support
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UNITED 🇭🇲
(@NoJabsForMeFKU) reported
@GahNotThisAgain Good call Gah / I loved that show as well / back in the day when free to air was quality TV / got 30 channels on free to air now + another 70+ on my FOXTEL Premium & most of it is crap now / back then = less channels, but = better shows / go figure ! 🤔
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The AC Milan-Godfather
(@ACMilanSydney) reported
The @beINSPORTS_AUS is nothing but a piece of **** !!!!!! Couldn’t log in on @Foxtel, then connected on my iPhone tried to scan the code on the tv to log in and it gave me a message “invalid code” what was showing on the tv screen. Terrible service !!!!
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James
(@pennysmitt) reported
@FOXNRL @Foxtel @kayosports Defence was horrible. Not even top ten. I’d assume to rank high for and all time great grand final you would need to be a great grand final. This one was poor.