FOXTEL Outage Report
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
-
TV (46%)
-
Internet (27%)
-
Total Blackout (18%)
-
Wi-fi (6%)
-
Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Melbourne, Perth, Kiama, Adelaide, Scarness, Bundaberg, Canberra and Kalgoorlie.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
HRH Fruitloop I
(@thatbigfattart) reported
@KeirAndo @StanSportAU Never grew on Foxtel either...
-
Dan Barrett
(@TheDanBarrett) reported
Confirmation that Foxtel/Binge will continue to have it after the pop-up channel winds down.
-
Luke Dingwall
(@another_luke_) reported
@RugbyAU @ScottMorrisonMP Australian public figers are all ***** and wankers. You take our freedoms and choices to line your own pockets. You took Rugby from Foxtel now i need to buy yet another subscritions to another strwming service to watch the NZ rugby. Our NBN never works
-
Brian Parker
(@Parkernomics) reported
Ok @FOXTEL_Help and @Foxtel one of my set top boxes blew up last night how do I arrange to get a replacement sent out and the wreckage returned? bTW your sms service and your main call line are useless. Kindest regards BP Only Twitter seems to work.
-
Jason Garner
(@jase008) reported
Trying to watch reply of the Tahs v Reds and stream keeps dropping out! Never had these issues with Foxtel or Kayo @stanaustralia
-
Murray Webber
(@MyNameIsMurray) reported
Hey @hbomax , I'm super-intetrsted in a few shows you're adding to your platform... but I'm in Australia. Any advice on where to watch, for example, Zack Snyder's Justice League? I'm not comfortable with cinema yet, so I'm hoping there's a streaming solution (that isn't Foxtel).
-
Dave Mash
(@DaveMash17) reported
@westernforce what a disaster a good game spoilt by terrible referee.. this is what kills the sport when you have inexperienced adjudicators its enough that the last RA CEO lost the FOXTEL sponsor due to her arrogant stubbiness .. now we have to watch a good game no referee
-
Ryan 🇦🇺 ➐
(@itsRyanUnicomb) reported
@FOXTEL_Help @r2thez What resolution etc is the movies pack?
-
Anthea Feline
(@S8toriSatori) reported
@Foxtel Hello 👋🏼 I don't have on demand. I don't think I ever have. Can you fix? Don't use multi screen. Anthea I have sent a message. This probs the 5th time. I have enquired about this issue.
-
Lisaaaaa...RP❤️🇷🇸 🇦🇺🇦🇺🍾🐩🐩🛩🐈🐈🐈
(@Miss_T1000) reported
@parah_robert @Foxtel kool. Its not bad, I like it. There are 2 of them.
-
Monster Matt
(@spasbus) reported
@Likeatiger4 Ditched Foxtel years ago. Never buy his papers. #MurdochRoyalCommission
-
Richard Collins
(@colliric) reported
@SCReviewsmang @hbomax Never. HBO has a longterm exclusivity distribution deal with Foxtel(who also own Binge) which they renewed just last year. The best chance is for the HBOmax content to be piped by WB straight to Binge. Or for Foxtel to agree to rebrand it as HBOmax.
-
Trixie Gorgonski
(@PsychicHygiene) reported
@eatapussrex1 I'd forgotten he shut down 60 community papers, over a hundred regional papers & smuggled Foxtel out of NewsCorp Australia to Delaware, so figure is less now. Soz.
-
Eastern Suburbs
(@Uber331) reported
@foxtel. You are idiots !!! Just called re an picture ssue and you hadn’t updated my new address from three months ago You updated it and then cut off my service thinking it’s the address I left three months ago You are useless !!!!! 🥊
-
Adam Puli
(@adampuli) reported
@randal_m_smith @iiNet Been with @Foxtel NBN for two years. Never had an issue
-
robert parah
(@parah_robert) reported
@Miss_T1000 @Foxtel Never saw it
-
stirit
(@snapipup) reported
@masericha Frydenburg is a slave boy for News so we get media bargaining code that News is pushing $40mils for Foxtel He wants to be PM His slow dribble is uninspiring speaker
-
Jason Garner
(@jase008) reported
Trying to watch replay and stream keeps dropping out! Never had this isssue with Foxtel or Kayo!
-
James Watts
(@JamesWatts_) reported
The third is also one of those ones that gets mixed up with the new IFAB rules. However, there was just way too much doubt to prove the wrong decision was made. It also doesn’t help that the quality of equipment Foxtel provides is rubbish. #Aleague
-
ALAN
(@stopit333) reported
@StanSportAU Why's my picture so choppy? It's giving me a headache and the game has only been going for a couple of minutes. Never had any issues with Foxtel.
-
Alexander Irby
(@alexander_irby) reported
@Telstra when will Disney+ be available to use on Telstra TV? Its been 2 years since Disney+ was released and it is on every other service such as Foxtel boxes, gaming consoles, smart TVs. Are you suggesting that your customers move to something else to use the services?
-
Alex🇦🇺🖖🌞😎🏊🏽🦈🦠😷
(@bolangum) reported
@KristyanaF @NickBryantNY @vanbadham Oh, he did, remember MySpace? It was ahead of FB in the early days. He’s such a dinosaur, saw no future, killed it. Then, NBN fibre to premises would have killed his Foxtel cable network in the cities. Guess what happened to NBN? Now we’re 68th in world rankings.
-
hoddo(peter hodgson)
(@hoddo461) reported
@colonelhogans And apparently, only 200K subscribers for Foxtel. The lowest amongst the streaming service providers.
-
James
(@JellicleJim) reported
@RTSnyderCut This is the worst possible way this could have happened. Ik HBO has a deal with Foxtel (who owns/created Binge) but some of the other HBO Max stuff have gone to other services like Stan (which has excellent 4k streaming) and Amazon Prime. So this is extremely disappointing
-
KR
(@KR_1973) reported
@thewilllow @aflwomens Oh ok, sorry can’t help mate. I’m watching for the last time on Foxtel, Kayo from tomorrow
-
Ian Hopper
(@lLaxHp) reported
@ALeague @Foxtel @kayosports CCM should be about 3 ahead. Had the better chances, controlled the play. Adelaide look so nervous at the back and are still in it thanks to some terrible officiating.
-
Gharro
(@Gharro) reported
@Foxtel just got my bill, $139 premium package. The same package for new customers $79. Been a customer since Foxtel launch. No loyalty discount here. Time to cancel I think
-
Matt Ryan
(@mr060511) reported
I never bought foxtel. Pleased with the product, the coverage and the passing tonight. Good to be watching rugby again. #REDvWAR
-
Neil Borg
(@neil_borg) reported
@SCReviewsmang @hbomax Foxtel sucks ***. Shitful quality streaming and an absolute ****** ripoff.
-
Sporting Photos
(@sportingphotos) reported
Rupert ran a hard fought campy and got his team elected, they killed the roll out. In 2020 the world went to ****, the country worked out how bad our internet was for those on FTTN. But 2 years earlier Foxtel started Kayo, Foxtel go, owned 50% with 9 in Stan