FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (33%)
• Total Blackout (9%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Matakana, Adelaide, Brisbane, Kincumber, Sydney, Melbourne, Kiama, and Perth.

City	Problem Type	Report Time
Matakana	Internet	17 hours ago
Adelaide	TV	3 days ago
Brisbane	TV	9 days ago
Adelaide	TV	9 days ago
Kincumber	TV	14 days ago
Sydney	Wi-fi	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freo ⚓ Pope (@FreoPope) reported 2 minutes ago

  @FkYeahMatt Is it really? Or is it a Foxtel rebroadcasting service? Channel 504 showed the Swans game then the AFLW international.

• 
  Ben (@benno_76) reported 2 minutes ago

  @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

• 
  Lenny (@Lennylikestoast) reported 3 minutes ago

  I thought i was tripping out. Good to see others complaining too I dont think there is a shitter streaming service than kayo. Australia is getting helf hostage by this foxtel monopoly.

• 
  Mike David (@illhp_mike) reported 6 minutes ago

  @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

• 
  Scrumblebum (@scrumblebum1) reported 7 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  The Steps (@mcnamara_team) reported 8 minutes ago

  @clarke3110 @bondiroosters Yep, Kayo is just the revamped Foxtel rip off. The AFL and NRL have let down the supporters, won’t be long until the attendance to games drops because the general lack of interest is.

• 
  Nick S (@Froggy2970) reported 9 minutes ago

  @FOXNRL Tallis would be the main reason I cancel my Foxtel. Can’t watch 360 because of that Neanderthal.

• 
  Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported 9 minutes ago

  @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

• 
  Glen Appleby (@realglenappleby) reported 10 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  Adam (@AdamTurbil38435) reported 11 minutes ago

  @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

• 
  bndt (@banditkayfabe) reported 13 minutes ago

  The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

• 
  BigdogBRISVEGAS (@BigdogGC77) reported 16 minutes ago

  @Kjmac89 @gilby_gillard @kayosports Which means I’ll miss games But I refuse to pay $50 a month for a **** service I’m not sure foxtel is much better How much is fox?

• 
  Yeezalicious (@Yeezalicious69) reported 16 minutes ago

  @PollyPorridge My town didn’t have channel ten until I was like 12? Or maybe later so if you didn’t have Foxtel you never saw it, and when I visited my aunty in Adelaide it was banned so it was a double whammy

• 
  TheOncePokeGeek2004 🇦🇺 (@MaxFerro10) reported 20 minutes ago

  Yeah I remember this show on ABC back in the day it was one of those shows when you randomly brain-dead to change the channel or if it was **** all on telly on a weekend or a day your sick, **** even a public holiday and if you're too poor for Foxtel or Austar.

• 
  Mick (@Av_Gas2) reported 24 minutes ago

  @jake_w0405 @gilby_gillard @kayosports Yep. Use some remote bullshit to cancel a $40/ month subscription with kayo. Only other way to get your sport is via a “sports package” tacked on to a higher monthly subscription with Foxtel.💅🏻 Pricks.

• 
  Warthog (@edwarner57) reported 26 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  Scrumblebum (@scrumblebum1) reported 27 minutes ago

  Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

• 
  James Milton (@jformaldehydem) reported 28 minutes ago

  @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

• 
  Nigeyboy (@Nigeyboyl7do) reported 31 minutes ago

  @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

• 
  wb1234 (@wallybechara) reported 31 minutes ago

  @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

• 
  albert ross (@bermaguifishing) reported 37 minutes ago

  @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

• 
  robert (@robert75096586) reported 38 minutes ago

  @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

• 
  Jan (@bimmyjartel) reported 38 minutes ago

  @Pivotonian1838 @10 @FOXFOOTY Ditto. Foxtel is becoming quite dear. We'll hang onto it because of the footy but they don't reward you for being loyal.

• 
  Gavin McKenzie (@gav_mck) reported 46 minutes ago

  Anyone else having streaming quality issues with @9Now The Block was fine, @60Minutes comes on, shits itself, completely, frozen? Via @FOXTEL_Help Starlink satellite....

• 
  the cat (@boogiecat11) reported 50 minutes ago

  @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 52 minutes ago

  @Benjahhhmin @ReadingThePlay I had nothing but buffering issues with Kayo to the point where I thought "**** it, I'm paying for it anyway so.....I got Foxtel. Sometimes I think that's the whole point of Kayo's ********* all-round service.....get their customers frustrated enough to go pay for Foxtel.....

• 
  knox (@knox_trading) reported 55 minutes ago

  @StarDestr0yer @kayosports its soooooo ******* slow & buffers constantly - i know damn well i have the bandwidth for it. gonna look into foxtel go

• 
  COOPS 😎 (@sportandracing) reported 55 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  Trev (@trevapchichi) reported 59 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  a ʕ•͈ⱉ•͈ʔ (@haebae69) reported 1 hour ago

  and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭