FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (50%)
• Internet (30%)
• Wi-fi (10%)
• Total Blackout (7%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Perth, Brisbane, Arumpo, Cornwallis, and Central Coast.

City	Problem Type	Report Time
Sydney	Internet	6 days ago
Melbourne	Total Blackout	6 days ago
Sydney	Internet	7 days ago
Perth	TV	12 days ago
Melbourne	TV	13 days ago
Sydney	TV	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bruce Goosnargh. 🌳 (@camelboy33) reported 4 minutes ago

  @Tuxy81 I pay $29 a month for Foxtel Basic and Sports on the app. No streaming issues. Ever.

• 
  robert (@robert75096586) reported 4 minutes ago

  @FootyonNine IV'E GONE BACK TO THE ADDS, ON 7, MUCH BETTER THAN THE DUNSTALL CRAP & A GREEN ******* TEST PATTERN , FOR 5 MINUTES , WHAT ******** IS THAT ABOUT, NO COMMERCIALS , THAT WAS THE PROMISE, MORE TEST PATTERN THAN PAULINE'S PRESS CLUB COAT, **** OFF FOXTEL.

• 
  Darren Cope (@LandscopeInfo) reported 5 minutes ago

  @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****

• 
  Esgee (@StassyGee) reported 6 minutes ago

  @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

• 
  Mike Oxbig (@Manbearpigzebra) reported 9 minutes ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  Nick S (@Froggy2970) reported 11 minutes ago

  @FOXNRL Tallis would be the main reason I cancel my Foxtel. Can’t watch 360 because of that Neanderthal.

• 
  George Munro (@ornums53) reported 16 minutes ago

  @1116sen Because Ch7 "Allegedly" have the footy rights but have 4 less games than Foxtel. No footy on Sat's poor elderly that AFL don't get any Sat footy anymore G but what would you blokes care. Broadcaters fault. And camera work is pathetic. Game is in chaos. Poor Laura took the hit.

• 
  ~ sea of mediocrity ~ (@ragecherry) reported 17 minutes ago

  @mickgleeson Kayo is terrible, but oddly enough Foxtel Go never drops out, despite being the same feed from the same company.

• 
  Ric S. AU (@RicS37759479) reported 23 minutes ago

  @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

• 
  T158 (@trobb158) reported 25 minutes ago

  @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

• 
  Jalin Cedar (@JalinCedar) reported 26 minutes ago

  @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

• 
  Sports Turmoil (@sixtiessongs) reported 29 minutes ago

  @10SportAU @alexbozmorty Getting the A League back onto Foxtel or Stan Sports would help.

• 
  for whom the jelly rolls (@CosmoKramer1299) reported 32 minutes ago

  @FOXTEL_Help I am currently unable to stream the Freo-Hawks AFL game from last night. When I select stream, it is a 2 minute episode of In The Back Pocket instead of the game. Can you fix this please?

• 
  Lewis Jones (@LewisJones38831) reported 32 minutes ago

  AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

• 
  wb1234 (@wallybechara) reported 34 minutes ago

  @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

• 
  dixy (@DorothyDixer12) reported 35 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  daleo (@v4daleo) reported 36 minutes ago

  @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.

• 
  Mr_Ives (@Mr_Ives_) reported 43 minutes ago

  @BigOtrivia 100% footy is utter garbage viewing. Foxtel record it & fast-forward most of it. Gould offers absolutely zero. Ch7s new show is much better viewing. Don't get me started on the Hello Sport segment.

• 
  Dr G (@DrG2020V) reported 44 minutes ago

  @codenrl **** I feel sorry for people who don't have Foxtel and have to put up with retarded old **** head every week!

• 
  NRLBOSS (@1WeakGuttedDog) reported 44 minutes ago

  @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

• 
  Mr. 4days 🇦🇺 (@Mr4days__) reported 48 minutes ago

  Kayo is such a rubbish streaming service, all thanks to those retards at Foxtel for giving them exclusive broadcasting rights. When the Footy is over I'm gonna buy another region's F1TV and watch there. This is garbage.

• 
  RatFinky (@de32344) reported 51 minutes ago

  Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒

• 
  Christopher Benson (@BennoOnline) reported 51 minutes ago

  @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

• 
  tsell (@TsellSellersfam) reported 51 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  Mike David (@illhp_mike) reported 52 minutes ago

  @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 54 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Andrew (@Andrew664621) reported 60 minutes ago

  @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

• 
  Raymond McKeown (@RaymondKeown3) reported 1 hour ago

  @Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times

• 
  Mike Oxbig (@Manbearpigzebra) reported 1 hour ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

• 
  Joc (@cookivirus) reported 1 hour ago

  @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season