FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (37%)
• Wi-fi (11%)
• Total Blackout (5%)
• E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Cornwallis, Melbourne, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.

City	Problem Type	Report Time
Sydney	Internet	1 day ago
Cornwallis	TV	1 day ago
Melbourne	Total Blackout	5 days ago
Sydney	TV	5 days ago
Perth	Internet	6 days ago
Melbourne	Wi-fi	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Fawcett (@mfawcett1977) reported 2 minutes ago

  @Tuxy81 These streaming companies will never learn. Prices here in Australia are more than the Foxtel everybody replaced them with. Streaming was meant to be cheaper than cable, but here we are.

• 
  Anthony(Berty) Mayes (@BertyMayes) reported 4 minutes ago

  @FOXTEL_Help the app my Foxtel app is not working????

• 
  AlexanderV (@PedlarFan) reported 5 minutes ago

  @fa37376 Do you understand how much money Qatar and the UAE have? Saudi Arabia have a minority stake in DAZN who bought Foxtel which plays Sydney games on it. They can’t take it back, but they could have easily renewed the sponsorship, instead they turned down the money.

• 
  I argue with ret@rds (@odden56) reported 9 minutes ago

  @JamColley I've had Kayo for a week after ditching my Foxtel IQ My Google Streamer is connected through Lan, 500/50 Kogan FTTP I have absolutely no issues with Kayo, quality is actually better than IQ4 4K

• 
  Angry E𝕏ile 🇺🇦 (@AngryExile) reported 10 minutes ago

  @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

• 
  Greg1956 (@Greg19562) reported 12 minutes ago

  @Ryandally08 I want sky news detached from foxtel dog ****!

• 
  Judy Bourke (@judithbourke) reported 14 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  emily (@embankss_) reported 15 minutes ago

  never forget when my family had foxtel iq and my dad had every single episode of bar rescue recorded

• 
  Morsey (@WCE92940618) reported 15 minutes ago

  Let’s be honest @7afl coverage is so much better than @FOXFOOTY this year All they need now is a couple Saturday games and i would cancel @Foxtel

• 
  TITO (@TitoPerez89) reported 16 minutes ago

  @BinManIan Doesn't come as a surprise to me. I will clarify that I don't believe P+ product is better than Foxtel but more ⚽ viewers are watching as the cost of P+ is astronomically cheaper than Foxtel. I NEVER paid FT a cent instead I went to games and now I watch a LOT of AL games.

• 
  Joe Friday (@sunbakingwombat) reported 17 minutes ago

  @hashjenni Foxtel is garbage now, they keep replaying the same crappy movies in a loop.

• 
  Khealy (@kevinbhealey) reported 19 minutes ago

  @onepercentas I have never watched less games, and almost nothing of the AFL tv shows than I ever have before. Will be cancelling my Foxtel and not going again this year.

• 
  Mike Oxbig (@Manbearpigzebra) reported 19 minutes ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 19 minutes ago

  @KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!

• 
  S B (@Conigman) reported 19 minutes ago

  @footyindustryAU Can i ask a stupid question? Why did Dazn need to buy Foxtel? Why couldnt they just save there cash and bid for the rights of the NRL, AFL when it comes up etc? I mean Foxtel (Fox Sports) are worth nothing without the rights in the first place?

• 
  tsell (@TsellSellersfam) reported 21 minutes ago

  @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

• 
  Daran Murphy (@winrgrin06) reported 22 minutes ago

  @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

• 
  RatFinky (@de32344) reported 24 minutes ago

  Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒

• 
  Glenny (@TheGlenny1) reported 25 minutes ago

  Got 500 channels on foxtel. Only channel not working sky 1 Wtf is going on @SkyRacingAU ******* retarded Black screen for last 2 hrs

• 
  Jackie Chan (@JackieChan87805) reported 28 minutes ago

  @LeagueFreak If they lose the rights they're finished . the 4 billion they paid for foxtel sports next to worthless when more then half their subscribers move to the streaming service that has the NRL But... Stan & Paramount are serious in taking DAZN out of the Australian market

• 
  NMM (@NeilMur73809257) reported 35 minutes ago

  @GusLefty @BenFordhamLive Yeh but we have a choice whether we pay for Foxtel but no choice whether we pay for your ABC! Some people are slow thinkers.

• 
  immy ✨ (@thatstheglue) reported 38 minutes ago

  @yagacrave like wtf do you mean it's on foxtel

• 
  Paul Corlson (@pauljc26) reported 38 minutes ago

  Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

• 
  Jake McCormack (@jakeemccormack) reported 40 minutes ago

  @kayosports @Foxtel tv director has to lose his job after this performance. This might be the worst major sporting event coverage I’ve ever seen #AFLDonsPies

• 
  bec s (@bec_8888) reported 48 minutes ago

  Just lost the foxtel signal (must be lots of rain coming) lucky @abcsport working to listen to magic round games @QuentinHull @zanofc Billy Moore

• 
  2 Passionate Blue Baggers (@2_Blue_Baggers) reported 49 minutes ago

  @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

• 
  Andrew (@Andrew664621) reported 49 minutes ago

  @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

• 
  Frank (@FrankieJBroph) reported 56 minutes ago

  @Quartermain10 "Technical difficulties" don't cover the continuous stuff ups where we watching replays instead of live centre bounce contests. Very poor direction from Foxtel, should be 100% better for the subscription cost!

• 
  Mr. 4days 🇦🇺 (@Mr4days__) reported 60 minutes ago

  Kayo is such a rubbish streaming service, all thanks to those retards at Foxtel for giving them exclusive broadcasting rights. When the Footy is over I'm gonna buy another region's F1TV and watch there. This is garbage.

• 
  Chris (@Vossy7) reported 1 hour ago

  Logging into Foxtel to see Newcastle up 42-38 What ******** is that? Congrats on ******* up your product @NRL