FOXTEL Outage Report
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (57%)
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Internet (19%)
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Total Blackout (18%)
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Wi-fi (4%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Sydney, Melbourne, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Melbourne |
Total Blackout | |
| Melbourne |
TV | |
| Sydney |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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TraceyG
(@bozza1970) reported
@BenjaminJNorris @Foxtel I'm sorry but Mia Farrow was a terrible mother. Took her eye right off the ball here. As soon as he said he didn't like kids she shouldn't have pursued him she already had 7. Weird ****
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💧MealWorm
(@CognitiveVerb) reported
@WorldsWorst5 I did not make it up. I just don’t know the total. Soot Morrison has given **** loads of uncontested grants to foxtel.
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Ben
(@bschued) reported
Wow, I think @Foxtel might be in a bit of trouble with this new @disneyplus star option... ALOT of value in it now it’s not just films....
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Paul Wilson
(@MediaWatchOz) reported
@slpng_giants_oz Murdoch is a smart devious man. Sky News started out as an Foxtel subscription network. Now Sky News has worked it's way onto a free air Win News channel!
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chip
(@deejaychip1) reported
from
Sydney, State of New South Wales
Nothing like the feeling of cancelling Foxtel after 10 years . No more giving Murdoch any more money what so ever . The hard sell to stay was unbelievable. Like they didn’t understand the word ‘cancel’.
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KR⁷ 💜
(@army4lifekr) reported
@suephoria @almostdita @BTS_twt Yup.. The app is called "foxtel go". Available ios/Android. You will have to create a foxtel account from the website and use it to login to the app (I couldn't sign up from the app directly). Their basic plan has MTV and it will air live.
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Merilee Mann
(@m_mann1) reported
@vanbadham It was FOXTEL who made the series. The Foxtel label was as clear as day on the screen. So he and Bolt were going off the deep end about a series, made by their employer, and which they never watched. Pair of suckers.
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Will.Allan G
(@AG82339555) reported
@simonahac @rowandean Only problem for this idiot is he failed to fact check. ABC had nothing to with the show he’s talking about. It is a Foxtel production. No excuse for failure to do basic research.
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Digby Bamford
(@unenergy) reported
Foxtel was formed ("Fox" representing News Corporation's Fox and "Tel" representing Telstra). On 23 October 1995, Foxtel commenced a 20 channel service, delivered over the Telstra Hybrid Fibre Coaxial (HFC) network.
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Mark Anthony
(@myP0ny17) reported
Hey @Foxtel what’s going on? I ring your 13 number and get told there’s a 15-20 minute wait to speak with an operator. I use your Live Chat and wait 15 minutes to get connected to a bot. 15 minutes later it’s suggested that I call the 13 number. Great customer experience, not!
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Glenn
(@goodthanks007) reported
@darylduckphotos @FOXTEL_Help Yep same issue....looks like a major issue from your end @FOXTEL_Help
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Xavier Blair
(@knowth1s) reported
@Foxtel @samwinter2412 I am having the same issue. Lost half my channels from the TV guide. They appear greyed out. When scrolling channels they have the lock symbol but I can still watch them ?
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Eden Richards
(@Eden_Richards) reported
from
Brisbane, State of Queensland
@FOXTEL_Help I’m receiving no signal on a number of channels. The website says there’s no outages in my area but basically every channel is blank except for Fox 8 and UKTV. I can’t even get free to air channels.
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Garth Hughes
(@labrooy61) reported
@lesleyanne12 @rohan_connolly @DameEmpress I pay for a Foxtel subscription but it's not to watch this crap. Unfortunately all the Sky channels come with the basic package. If I could remove them I would but I just don't bother going there.
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Nath
(@KingBrimmo) reported
@lozzboland @9_Moley So you’ve never seen a article about a past superstar that is now in trouble article? Especially when he now works for Foxtel? That’s got to be something right?
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Tp
(@tesspearse) reported
@FOXTEL_Help @darylduckphotos Mine is doing the same thing... what was the solution?
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lacie
(@cooks4luv) reported
@Foxtel hey, #SallyConnell, Chief People Officer. I’m a people. I need your help. $300. That’s all. A small refund. After 17 years, it’s not that much to ask!
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lacie
(@cooks4luv) reported
@Foxtel 17 yr customer here. $139 pm. On demand stopped 13/1/2021. Pd to install IQ4 + pd for box - can’t view Free-to-air via my TV. Seeking 1) return of monies pd in advance 2) Service stopped NOW 3) pick up of equipment Tnx
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💧 Jenny Mul
(@jenharl) reported
@nipdidiots @ABCmediawatch did you listen to the drivel from the 2 morons, they blamed the ABC but it was a Foxtel Show, yes Sam Neil produced by dumb and dumber didn't mention this because they are deadset stupid
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Carlie Gibson
(@carliegibson_) reported
@Foxtel Sorry. Absolutely the worst experience. Customer service non existent. Ready to cancel after 15 years.
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Allan
(@28061914mary) reported
@ABCmediawatch Foxtel would've said to Sam Neill: "Portray indigenous people of the South Pacific as a most wondrous people. Even though Cook is getting a bad press, give him some bouquets. On the other hand, put the boot into Western Civilisation. We're after ratings, not accurate history!!"
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Amit
(@cricket_freakkk) reported
@JanathFernando4 So bad. Foxtel commentary team is ****. Dont know why they are using players. Used kelly for afl games was pathetic too. Seriously, my ears are bleeding.
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KR⁷ 💜
(@army4lifekr) reported
@ivy_lee03 @almostdita @BTS_twt Yes. Yo need to create foxtel account to login . Gives you 10 day free trial. Then 25$ pm minimum if you don't cancel.
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Just Ana
(@AnastasiaNSW) reported
@dukewindsor388 Happens all the time here in Aus. Our commercial breaks on free-to-air TV are very looong and, on some channels, every 10-15 minutes. Having myself now got Foxtel connected as a Covid support [no, don't condemn me. Better programs!], they are even longer, but less frequent. 🙄
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🐧 🐈
(@MrPenguincat) reported
@AskPS_ANZ @TerminatorShano Isn't the correct answer because Foxtel never made a app for for the ps5 and currently have no plans too?
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Kza
(@KzaOCE) reported
10/10 service from @Foxtel @FOXTEL_Help, get hung up on and then go to ring back but they’re closed and the other department has a 45 minute wait, yeah sick one
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Adele K Thomas
(@AdeleKThomas) reported
@TheEricGoldman Your content split over Hulu, is kinda like our version of not having HBO Max. It's bought by Murdoch every year in deals, and split over Foxtel and some other thing new streaming service called Binge...no one likes to give them money in Australia because it's Murdoch.
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Mark Allan
(@markall43) reported
@ABCmediawatch Foxtel is **** and way overpriced...
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km
(@KwalifiedG) reported
@SkyNewsAust @PaulineHansonOz nah..lets talk about the fact you clowns trash ABC for a foxtel production..make it make sense STUPID 🤡
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Madeline
(@MadMadMads) reported
@ChrisOShea12 @Foxtel Yes I want to know why we have to wait so long in Oz for Curse of Oak Island to air every year?Makes it so hard to avoid spoilers, plus I’d like to watch it. @Foxtel I feel I get less and less value from your service. Please air Season 8 ASAP