1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 44% TV (44%)
  • 32% Internet (32%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Kiama, Brisbane, Adelaide, Sydney, Perth, Arumpo, and Cornwallis.

CityProblem TypeReport Time
Melbourne TV 3 days ago
Melbourne Total Blackout 4 days ago
Kiama E-mail 12 days ago
Brisbane Internet 13 days ago
Adelaide Internet 13 days ago
Sydney Internet 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • illhp_mike
    Mike David (@illhp_mike) reported

    @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

  • djv0073
    Daniel james Vogel (@djv0073) reported

    Don't pay for any applications or subscriptions. Cancel netflix foxtel etc all streaming platforms we own the phone companies. Delete bank account & open a new one. Information will be readily available at the touch of a finger. You can i read any encyclopaedia or text book Free.

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

  • drewwharton
    Dingus wingus (@drewwharton) reported

    @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

  • camelboy33
    Bruce Goosnargh. 🌳 (@camelboy33) reported

    @Tuxy81 I pay $29 a month for Foxtel Basic and Sports on the app. No streaming issues. Ever.

  • vkrsek
    💧Vratislav Krsek (@vkrsek) reported

    @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

  • cookivirus
    Joc (@cookivirus) reported

    @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

  • leespanos
    Span (@leespanos) reported

    @centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish

  • de32344
    RatFinky (@de32344) reported

    Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒

  • JackieChan87805
    Jackie Chan (@JackieChan87805) reported

    @Tksed_1 @FinancialReview Stan is struggling with B grade sports content Rugby EPL etc & thats the groups biggest income source.. They made a bold , HUGE play for the biggest sport in the land the NRL & that would have seriously harmed DAZN/foxtels viability so DAZN/foxtel said **** you !!

  • DorothyDixer12
    dixy (@DorothyDixer12) reported

    @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

  • ChrisRauchle
    Chris Rauchle (@ChrisRauchle) reported

    @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

  • Migel7911
    Michael (@Migel7911) reported

    @Tuxy81 Cheaper to buy Foxtel go between 2 people and share the login. It is still a rubbish app but can save you a few $$

  • eskimo2708
    Steven Hing (@eskimo2708) reported

    @Tuxy81 Same as foxtel. Just tried to cancel

  • claychuckyclay
    ClayChucky (@claychuckyclay) reported

    Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

  • msediewyatt
    Edie Wyatt (@msediewyatt) reported

    Karalee Katsambanis has blocked me on Instagram, but my complaint is in with Sky via Foxtel who is my streaming platform. If they don’t respond I will be lodging a complaint with ACMA. She could just apologise.

  • kanethesaint
    K•A•N•E (@kanethesaint) reported

    @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

  • SuthoDan2
    Cant Post - X Sucks (@SuthoDan2) reported

    @pantherman45 Disney has nfl Netflix has wwe Paramount has ufc Literally only nrl left on foxtel Big trouble

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

  • Crankymack52
    Greg McCann (@Crankymack52) reported

    @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

  • StassyGee
    Esgee (@StassyGee) reported

    @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

  • ADDICTED2GAM3S
    LJ (@ADDICTED2GAM3S) reported

    @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

  • AdamTurbil38435
    Adam (@AdamTurbil38435) reported

    @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

  • kurtjj95
    Kurt (@kurtjj95) reported

    @centralNRL Holy ****, we are finally close to being rid of Matt Thompson. Go on Foxtel

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!

  • staggy33
    Craig (@staggy33) reported

    @IWonderWhyNow @Foxtel Like ffs, Carlton made it a 3pt game & the 1st thing kingy mentions is that Daicos has been on the bench for a few minutes....... *******.

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

  • abbacarter
    Alex Carter (@abbacarter) reported

    Has PVL sent instructions to Annesley to ensure the Broncos are still in the comp? Part of the rights deal with DZN / Foxtel or what? Downright embarrassing officiating. Off night from Cleary though, his kicking game was poor #NRLPanthersBroncos #PanthersvBroncos