FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (33%)
• Wi-fi (9%)
• Total Blackout (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Kiama, Brisbane, Adelaide, Sydney, Melbourne, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Kiama	E-mail	13 hours ago
Brisbane	Internet	2 days ago
Adelaide	Internet	2 days ago
Sydney	Internet	10 days ago
Melbourne	Total Blackout	11 days ago
Sydney	Internet	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Step and fetch (@FetchStep) reported 5 minutes ago

  @MichaelPascoe01 NRL before the kids. It’s directly related to Foxtel and Nine's broadcast rights with the NRL. Non gambling Advertising revenue is down so the only income these mobs will get for the footy is from Gambling. If labor bans Gambling ads the NRL won’t get same the money for the deal

• 
  RJHtweets (@RJHampson01) reported 8 minutes ago

  Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

• 
  Warthog (@edwarner57) reported 10 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  COOPS 😎 (@sportandracing) reported 15 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  Christopher Benson (@BennoOnline) reported 17 minutes ago

  @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

• 
  💧Vratislav Krsek (@vkrsek) reported 18 minutes ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 19 minutes ago

  @Benjahhhmin @ReadingThePlay I had nothing but buffering issues with Kayo to the point where I thought "**** it, I'm paying for it anyway so.....I got Foxtel. Sometimes I think that's the whole point of Kayo's ********* all-round service.....get their customers frustrated enough to go pay for Foxtel.....

• 
  Kaitlyn (@doublepiked) reported 24 minutes ago

  Foxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.

• 
  Joc (@cookivirus) reported 24 minutes ago

  @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

• 
  Jan (@bimmyjartel) reported 28 minutes ago

  @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

• 
  Micheal Elliott (@MickElliott11) reported 28 minutes ago

  @CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)

• 
  LJ (@ADDICTED2GAM3S) reported 31 minutes ago

  @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

• 
  TJ (@fantasyallsport) reported 32 minutes ago

  @Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move

• 
  Les Slee (@Manlyles) reported 34 minutes ago

  Is there a worse company to deal with than @ Foxtel absolutely **** service

• 
  Mike Oxbig (@Manbearpigzebra) reported 43 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  Voicey (@Dubhgall90) reported 45 minutes ago

  @pantherman45 Kayo is all ready $46 a month for a flawed service. How much does it go to if Foxtel has to pay more for the NRL?

• 
  Rock Sniffer (@SniffRocks) reported 46 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  Scrumblebum (@scrumblebum1) reported 47 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  Judy Bourke (@judithbourke) reported 49 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  NMM (@NeilMur73809257) reported 51 minutes ago

  @GusLefty @BenFordhamLive Yeh but we have a choice whether we pay for Foxtel but no choice whether we pay for your ABC! Some people are slow thinkers.

• 
  dixy (@DorothyDixer12) reported 52 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  joan Reynolds (@joanReynolds52) reported 55 minutes ago

  @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

• 
  Fine Cotton (@mr_finecotton) reported 55 minutes ago

  @Foxtel u say u provide the best entertainment & sport.... the latest series of The Secret of Skinwalker Ranch premiered 19 May 2026 in the USA.... It's July & youre still not screening in Aust - why am I paying $100/mth for second rate service? @HISTORY @BrandonFugal

• 
  Steven Hing (@eskimo2708) reported 56 minutes ago

  @Tuxy81 Same as foxtel. Just tried to cancel

• 
  Sandy Lanceley (@sandylanceley) reported 57 minutes ago

  @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

• 
  Judy Bourke (@judithbourke) reported 1 hour ago

  @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

• 
  Scrumblebum (@scrumblebum1) reported 1 hour ago

  Why does ******* Foxtel need 5 firms if if to register a complaint . Seriously get some consumer action scout you for gods sake

• 
  Paul Corlson (@pauljc26) reported 1 hour ago

  Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

• 
  Mike Oxbig (@Manbearpigzebra) reported 1 hour ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  Brython (@Brython14) reported 1 hour ago

  Hey @Foxtel the next time I hear your AFL football commentators describe something as "elite", I will 1) Vomit and 2) Cancel my subscription. Enough of this repetitive garbage, I beg you. @AFL