FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (33%)
• Total Blackout (9%)
• Wi-fi (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Kiama, Brisbane, Adelaide, Sydney, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Melbourne	TV	10 days ago
Melbourne	Total Blackout	11 days ago
Kiama	E-mail	18 days ago
Brisbane	Internet	20 days ago
Adelaide	Internet	20 days ago
Sydney	Internet	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H_the_Strange (@H_the_Strange) reported 4 minutes ago

  @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

• 
  Ray Gatt (@Gatty54) reported 4 minutes ago

  Anyone having issues with Foxtel?

• 
  Jason robert (@JasonR69737) reported 4 minutes ago

  @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?

• 
  💧Vratislav Krsek (@vkrsek) reported 4 minutes ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  PellaPeptides (@pellapeptides) reported 6 minutes ago

  @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

• 
  odd ✮⋆˙。・゜・ (@pusherll) reported 8 minutes ago

  also this was produced by the biggest australian television network yet it was no where to be found on streaming?? how does that work foxtel 🤨

• 
  Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported 9 minutes ago

  @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

• 
  James Jones (@JamesyJones) reported 9 minutes ago

  @OMGTheMess Coalition also handed out $40m to Foxtel. Complete and utter scam. Cash for comment each and every night. There was no tender, no conditions and no reporting. All to a subscription service that cheerleads them every night. But the Right don’t dare bring that up.

• 
  Matt McDermott (@MattMcDermott74) reported 10 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  JT (@Tanswell87) reported 13 minutes ago

  I hate watching on nine but **** foxtel and Kayo. Go hard nine.

• 
  Steve Hudson (@SteveHudso95010) reported 15 minutes ago

  @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

• 
  Julie Burgess (@julieburgess623) reported 16 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  Brendan Johnson (@the_red_heifer) reported 18 minutes ago

  My Foxtel stream just cut out after Latu got inexplicably sent for 10, that's a sign from God I say

• 
  Dingus wingus (@drewwharton) reported 19 minutes ago

  @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

• 
  Tiger Pops69 (@tigerpops69) reported 21 minutes ago

  @A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then

• 
  daleo (@v4daleo) reported 27 minutes ago

  @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.

• 
  dixy (@DorothyDixer12) reported 32 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  Ray Gatt (@Gatty54) reported 39 minutes ago

  @Foxtel are there any issues with Foxtel atm? Can’t access. Keep getting the rotating circle

• 
  SupremeBeing (@SupremeBeing888) reported 42 minutes ago

  Foxtel is worth about $4.99-$6.99 a month, it’s full of commercials… cancel your Foxtel now

• 
  Carl Raymond 🌞🌞🔋 (@CarlSparre) reported 44 minutes ago

  @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.

• 
  Jan (@bimmyjartel) reported 45 minutes ago

  @Pivotonian1838 @10 @FOXFOOTY Ditto. Foxtel is becoming quite dear. We'll hang onto it because of the footy but they don't reward you for being loyal.

• 
  Andrew (@Andrew664621) reported 48 minutes ago

  @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

• 
  Jan (@bimmyjartel) reported 49 minutes ago

  @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

• 
  wolvesjr34 (@wolvesjr34) reported 50 minutes ago

  I legit think anyone who pays for Kayo is not very smart. Pay a little more and get access to so much more with Foxtel. Kayo is unreliable, and a rip off... legit the only streaming service I ever tried for one month and was like, nope, never again.

• 
  Piewarmer (@poundtown777) reported 52 minutes ago

  @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

• 
  Mike David (@illhp_mike) reported 52 minutes ago

  @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 53 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported 54 minutes ago

  @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

• 
  Christopher Benson (@BennoOnline) reported 59 minutes ago

  @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

• 
  Chris Rauchle (@ChrisRauchle) reported 60 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem