FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (50%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Canberra, Perth, Brisbane, Melbourne, Adelaide, Two Wells, Shepparton, Katoomba, Sydney, Geelong, Gold Coast and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
TV | |
| Perth |
TV | |
| Brisbane |
TV | |
| Melbourne |
Total Blackout | |
| Brisbane |
TV | |
| Perth |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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nicholas
(@nickjmb) reported
@peterw Turns out it’s a Foxtel issue. I could still watch on FTA!
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Carolyn Beaumont
(@BeaumontCarolyn) reported
@Foxtel Text message told me to ring 131999. This number says there is an error and it hangs up. @Foxtel? Please DM me so I can give you my phone number so tech support can ring me to get my family's Foxtel listings workings.
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lclmnts
(@lclmnts) reported
@rohan_connolly Kayo is terrible on so many levels, presumably deliberately so to get us to go back to Foxtel
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Carolyn Beaumont
(@BeaumontCarolyn) reported
@Foxtel I have sent you a DM already. Please call me on my work number 0417477887 with tech support. This is the number attached to our Foxtel account.
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Dazza
(@dogsmorning) reported
@Foxtel You can get your fill of woke diversity shoved down your throat all in one place you mean? No thanks, not at $90/month.
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Geoff Abrahams🌈
(@Everapominoz) reported
On hold for an hour to try to activate my #foxtel iQ box. Not happy. Customer service not!
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Carolyn Beaumont
(@BeaumontCarolyn) reported
@Foxtel I have sent you a DM with my phone number. Please ring me for tech support.
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tbyrn21
(@tbyrn21) reported
@TimeCertainRace we'll never get rid of FTA as B1000 is mandated by law to be on FTA, but I'd love Foxtel to have full control or let the FTA mob do their own broadcast so we dont have to deal with their rubbish.
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Brendan Waite 🖖🏻🍂🏳️🌈
(@ozfinn) reported
@jono_hayward I watched the first season of that… then got rid of Foxtel and haven’t seen any since, but damn that first season was great
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Maverick Manning The Matter Mechanic
(@MatterMechanic1) reported
@AmyRemeikis Couldn’t have said it better myself. If Rupert wants to cower behind a broken legal system then I will just make my own foxtel and sell it to everyone for $0 a month. Once I’m rich after reversing climate change with blimps and carbon selves
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Carolyn Beaumont
(@BeaumontCarolyn) reported
@Foxtel Does anybody know the phone number for Foxtel tech support. All their listed numbers hang up.
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Hot 30 With Matty Au
(@hot30oz) reported
@Foxtel Foxtel is overpriced ****. How about foxtel admits they own Binge same thing for 15 bucks a month
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Carolyn Beaumont
(@BeaumontCarolyn) reported
@Foxtel Until the problem with my account is fixed, I cannot ring 131999. Nor can I reach a live chat with a tech.
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Linda Shone
(@LindaShone) reported
@vingreensill @TerrySerio Who watches it. I have Foxtel, never watched.
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SHANE NAPIER
(@ShaneNapier8483) reported
@collis_aden @Foxtel They said in about November 2021 Foxtel had done a deal to get Paramount Plus on their IQ boxes but never said when though??
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Michael Pine
(@mikeypine) reported
@Telstra Actually yeah when people who are older that might have a Foxtel subscription run through Telstra maybe you could just help them out and not be so "horrible" to them, it's really hard for them and Telstra never seemed to make it easy, it was always make it hard.
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$crofundMe🇺🇦
(@KBurrel10718939) reported
@brettadam_23 @Foxtel *******, here I am going crazy looking for the prime only to be told it's available later in the year and not right now.
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Obviously Erratic
(@ThoughtCoder) reported
@NightshiftFooty @wufcofficial Legacy of foxtel days. There is no point, literally. No fans, no stadium, no identity, no discernible playing style - nothing. ALMOST as bad as MacArthur.
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R
(@historiously) reported
@FOXTEL_Help I’m still waiting for my foxtel to be fixed. I’ve been waiting 5 weeks. Yes 5 weeks. No foxtel. When will somebody fix it
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DTZ
(@DT_Zutchie) reported
Often wonder why people run with streaming services these days and not @Foxtel, 1hour 35 on hold for unanswered tech support assistance may be 1 reason
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Sceptic
(@murganella) reported
@Foxtel I cannot bring myself to support Murdoch and his ****** product.
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Jake Jeffreys
(@jeffreys_jake) reported
From someone stuck in an hospital bed with only free to air and a handful of Foxtel channels can I just say "**** I'm over this election"
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Old Croaky ❌
(@OldCroaky) reported
@Foxtel Same old dog crappy customer service though!
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💧Chris Mac
(@ChrisMac1270) reported
@Peter_Fitz I unlocked my Sky News Regional last night, Peter. I saw five minutes of Murray, dear oh dear. Morgan, 1 minute was enough. An awful lot of money being wasted by Rupert for no return. The Murdochs would be better off selling Foxtel & Sky News & just run Kayo Sports.
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Bufo Marinus
(@MarinusBufo) reported
@Wild4Luna Better still, try to open someone's eyes over this next week. Some people get their news from 9, Foxtel etc and don't hang out here. Reach out everyone
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Carolyn Beaumont
(@BeaumontCarolyn) reported
@Foxtel Thanks. I have texted a message. Hopefully Foxtel tech support will come back to me.
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Sewer Rat.... #BlackLivesMatter
(@KarolinaVoit) reported
Foxtel ad talking about Men's Health: 'HAIR-LOSS". Not the fact that men are more likely to suffer from melanoma or prostate cancer....Hair loss is apparently the biggest "health" issue affecting Aussie men?..🙃
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Daniel Donaldson
(@DanDonaldson1) reported
@kayosports @Foxtel Your Kayo AppleTV app doesn’t cast audio to HomePod. Can you please update/provide a fix? Works on other streaming apps eg Netflix, Disney+, Amazon Prime etc so must be Kayo issue. Thx.
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Carolyn Beaumont
(@BeaumontCarolyn) reported
@Foxtel Thank you but neither number works. A recording says to hang on while she gets the account details, then says there is an error and the call is cut off. We cannot get listings on any of our three TVs. Can you help me get in contact with tech support?
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Carolyn Beaumont
(@BeaumontCarolyn) reported
@Foxtel Thank you. I have tried both those options. They just give me the Foxtel phone numbers in the end. The problem seems to be that there is an error in my account that says I have 6 devices attached (I have 3). That error causes my Foxtel phone call to be disconnected at your end.