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FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

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Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 55% TV (55%)
  • 29% Internet (29%)
  • 10% Wi-fi (10%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Perth, Arumpo, Melbourne, Cornwallis, and Central Coast.

CityProblem TypeReport Time
Sydney TV 4 days ago
Brisbane Phone 6 days ago
Perth Internet 6 days ago
Arumpo Internet 7 days ago
Melbourne TV 13 days ago
Sydney TV 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

  • LeonOnTheRadio
    Leon (@LeonOnTheRadio) reported

    @MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.

  • the_tony
    @The_Tony 2023 🏆 (@the_tony) reported

    Foxtel must be desperate to sell tickets for the Fredumb 250 UFC disgrace, poor old Gerard has to keep pushing the broadcast at every commercial break.

  • DorothyDixer12
    dixy (@DorothyDixer12) reported

    @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

  • Koz9A
    AKoz9 (@Koz9A) reported

    @RealSprat Might try that. There's definitely just the one playlist atm, and never been that kind of option before. Could be a shortcoming of Prime through Foxtel box, so might try in a diff interface.

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

  • kts350
    Wayno (@kts350) reported

    @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

  • pusherll
    odd ✮⋆˙。・゜・ (@pusherll) reported

    also this was produced by the biggest australian television network yet it was no where to be found on streaming?? how does that work foxtel 🤨

  • IdealLoriM
    Lori Marshall (@IdealLoriM) reported

    Truly terrible coverage with sound dropouts at the most important moments tonight Foxtel. Not worth the $113/month we pay to simply watch the game. #AFLDonsPies

  • DrG2020V
    Dr G (@DrG2020V) reported

    @codenrl **** I feel sorry for people who don't have Foxtel and have to put up with retarded old **** head every week!

  • de32344
    RatFinky (@de32344) reported

    Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒

  • sianasios
    Sia (@sianasios) reported

    @Foxtel I am trying to login to the app, it buffers, then does nothing and I have opened and closed it many times!

  • wpasterfield
    Wayne Pasterfield (@wpasterfield) reported

    Can either @Foxtel or @SkyRacingAU fix the program banner and program guide for channel 528 so it reflects what is on and when please. Hard watching replays when you don’t know when they’re on.

  • JalinCedar
    Jalin Cedar (@JalinCedar) reported

    @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

  • illhp_mike
    Mike David (@illhp_mike) reported

    @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

  • judithbourke
    Judy Bourke (@judithbourke) reported

    @benonwine I agree it’s bloody awful got Foxtel and your paying for repeats Sports channel maybe different

  • AdamTurbil38435
    Adam (@AdamTurbil38435) reported

    @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

  • haebae69
    a ʕ•͈ⱉ•͈ʔ (@haebae69) reported

    and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭

  • spannaforce
    Anna (@spannaforce) reported

    Is there a problem with @FOXTEL_Help ? I keep getting playback error message

  • SuthoDan2
    Cant Post - X Sucks (@SuthoDan2) reported

    @pantherman45 Disney has nfl Netflix has wwe Paramount has ufc Literally only nrl left on foxtel Big trouble

  • CarlSparre
    Carl Raymond 🌞🌞🔋 (@CarlSparre) reported

    @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.

  • DJ_Jazzy_JD
    DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported

    @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

  • pauliewalnut
    Charlie Sheehan (@pauliewalnut) reported

    @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

  • DrJMoneyPHD
    John Money (Real name on ID) (@DrJMoneyPHD) reported

    @ItsPoletti foxtel chose 2 clubs that should have never have been picked before dumping the league & now one of them is statement fc

  • JackieChan87805
    Jackie Chan (@JackieChan87805) reported

    @LeagueFreak If they lose the rights they're finished . the 4 billion they paid for foxtel sports next to worthless when more then half their subscribers move to the streaming service that has the NRL But... Stan & Paramount are serious in taking DAZN out of the Australian market

  • poundtown777
    Piewarmer (@poundtown777) reported

    @Foxtel @FOXTEL_Help How are we meant to watch anything when we keep getting playback errors popping up the last 2 days? Surely you come up with a resolution

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

  • _kjerkovich
    kristen (@_kjerkovich) reported

    @Foxtel can you please fix your Kayo Minis and full replay for the Freo v Hawks game last night?? Having only the 2min Sportsbet Preview available to stream is poor form 20+ hrs later!!!

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

  • HellenTroy6
    Hellen Troy (@HellenTroy6) reported

    @Foxtel Paying $30 a month for an inadequate Kayo app! By far the worst app streaming. Do you think you might fix your painful app so that we can actually use the forward and replay buttons without being pushed to ads or having to start from the beginning???