FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (43%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (6%)
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Phone (3%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Perth, Sydney, Melbourne, Brisbane, Gold Coast, Kiama, Adelaide, Scarness, Bundaberg and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Sydney |
TV | |
| Melbourne |
Total Blackout | |
| Sydney |
TV | |
| Brisbane |
Internet | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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𝒥𝒥
(@AcousticAri) reported
@Foxtel_Newsroom @Foxtel What happens when internet connection goes down though? I’m assuming you miss all tv and recordings will stop too?
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Anthony Dean
(@diversetechgeek) reported
The other post update was figuring a good idea to add Wikipedia links to the mentions of Crave, Foxtel, and BBC iPlayer. (Mentioned in case a non-US person asks in the comments why I didn't address XYZ streaming service in their countries...since it's happened before...)
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Chris
(@chrismelb1979) reported
@FOXTEL_Help Having issues on IQ2 box with certain channels. HD was unwatchable. Tightened cords, powered off. Now HD channels are working, but not all standard channels. Black screen or just pixellation
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Daniel Cohen
(@Fishman_Dan) reported
@prestontowers Wasn't it more about the coax network is used to run on, and was found to be grossly inefficient? And if you timeline it, Foxtel were extremely late to the streaming party, particularly for a company that seemingly had the technology (and funds) in the palms of their hands.
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John Ferguson Reynolds
(@JFerg_putzz) reported
@Foxtel 12 adds every 6 mins watching 911 one day wtf !! Foxtel
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Geoff Quattromani
(@GQuattromani) reported
@Benb55 @FOXTEL_Help I need it connected so I keep FTA channels but also if the internet goes down, the dish should act as redundancy.
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Ben B
(@Benb55) reported
@GQuattromani @Foxtel One in each room, for 2 TVs. You’d think you could login from each TV to one box. Disappointing.
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Luke Moriarty
(@LukeMoriarty66) reported
@producersnoogs @offherchops can the WWE Universe in Australia get a shout out? They're doing it real tough. No other alterative on Foxtel, all entertaining talents (esp Aussies) fired, terrible writing. Locked down and we get this. uggghhh
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Rowdy
(@mynameisrowdy) reported
@FOXTEL_Help The Cancel My Subscription button on the Foxtel Now page seems to be broken
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Fake Anton Chigurh
(@FakeAntonChigur) reported
@BenHopkinsAus Yours and my favourite Andrew Clennell was on Sky declaring himself an “essential worker” that should be given exceptions to travel. Funniest thing on TV. On second thoughts if FOXTEL keep putting this 💩 on I’ll cancel my 2 premium subscriptions.
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💧LubiePhilrunfreeFionn
(@lubiephil) reported
@prestontowers That wasn't the whole argument, the NBN was a considered a threat to Foxtel for streaming. But then, a watered down non FTTP multimix technology started using and paying *checks notes Foxtel for coaxial bandwidth.
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captain kirk
(@captain78140963) reported
@Telstra Hours never happend, then a promise again to call 24-48 later never happened also. We hadn’t received a order number only a reference number from the text chat. Tiffany had changed our plan keeping our nbn and cutting off our foxtel and giving us a free Telstra tv box
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NEIL EVANS
(@NeilEvansmail) reported
**Yet again on the end of some of the worst & rudest @Foxtel @FOXTEL_Help home service u could ever imagine!! #thatsall
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Chestnut Collector
(@chestnutcollect) reported
@Foxtel_Newsroom @Foxtel Online chat team, 2 x members no idea on this and only use automated responses but apparently they are human, so called 131999 and onto third person who has no idea about it and said I’ll transfer your “issue” to another team member. Honestly you couldn’t train worse service.
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ChrisOber
(@ChrisOber) reported
Just wondering if anyone else has been experiencing @foxtel cable outage for the last 72hrs in the #Sydney area. Have tried contacting their support lines, though received a sub-optimal experience.
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Matt Percival
(@CosmicMatt92) reported
@SkyNewsAust And yet Foxtel itself is going down the drain.
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Grant Pallant
(@grantpallant) reported
@ozcjr @Foxtel That’s good I can’t get as I am already satellite customer and nbn not good enough
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magpie
(@Peter217945) reported
Ah. CENSORSHIP in Australia. Cannot get SKY NEWS Regional now. Have tried to re scan Channels but now it doesn't come up. Ah. Now we're forced to swallow The wonderful world of Crap Mainstream Media. Channel 7/9/10/SBS/ABC.... Not that I will. Have Foxtel. Disgraceful Australia.
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Jim Campbell
(@JustJimWillDo) reported
@little_mavis It appears that it is on Foxtel which I don't get because forget giving Rupert any of my money. It is also on a streaming service I've not heard of before, the wonderfully named Binge. It seems to take place on a nuclear submarine. I have no knowledge of the conditions therein.
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John Ferguson Reynolds
(@JFerg_putzz) reported
@FOXTEL_Help 12 adds every 6 mins wtf !!!!! Foxtel watching 911 one day
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Ace
(@MclayAce) reported
@Foxtel Oh maybe Joan not all bad ? Cant wait see it tonight
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Brendan Patterson
(@Brendan11057678) reported
@FoxtelTest Why is my Foxtel displaying a F0100 error code? How do I fix it?
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ProwoodStuff
(@ProwoodStuff) reported
@nickjr This legit almost made me tear up, I got in incredibly late so I only saw reruns. Then my parents pulled the plug on the Foxtel IQ1/2 [Dunno which one] so I never got to watch it again. I legit miss those days...
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AK
(@AKtech2021) reported
hey @Foxtel @Foxtel_Newsroom @FOXTEL_Help does the iQ5 support dolby atmos ?
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TommaHawk79 Games
(@TH79Games) reported
@HoytsAustralia if you go with vaccine passport bullshit then i am canceling my membership its much cheeper to wait and watch movies on foxtel as much as i enjoyed visiting the cinema i dont support this discrimination the cinema era is dieing this might be the end of it goodbye
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Stephen Yolland
(@yolly1234) reported
@FOXTEL_Help I have a different technical issue affecting my service which your call centre could not fix. I was promised a call back in ten minutes. Over an hour ago. Not happy.
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captain kirk
(@captain78140963) reported
@Telstra Brandon great to have you onboard! We wanted to cancel foxtel and get a Telstra tv. I went in store to do this. They said it would be quicker to lodge through complaints dept, they did this for me. We received a call 2 weeks ago from Tiffany.
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Gerry Keating
(@gerrydir) reported
@Foxtel why is your website so bad. I simply wanted to choose a package, pick so add ons, impossible. Tried your salespeople, they did not know about multi screen, were not sure of monthly costs. Do you train your staff? #FoxtelFailAgain
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jigsaw (real)
(@STlFFDYLANS) reported
@a1iyahswrld foxtel and binge are so awful
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James Moore +
(@mrjamesmoore) reported
@Jessee0923 They’re all from Foxtel or Optus so not really fresh. If that’s the route I’d preferred others. I miss Tara and Adam. But we got Simon so it’s not all bad. Hope Zappa’s and some Melbourne ppl get a go!