FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (47%)
• Internet (30%)
• Total Blackout (12%)
• Wi-fi (7%)
• E-mail (3%)
• Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Arumpo, Sydney, Perth, Melbourne, Launceston, Canberra, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

City	Problem Type	Report Time
Arumpo	Internet	7 hours ago
Sydney	TV	4 days ago
Perth	Internet	8 days ago
Sydney	TV	9 days ago
Melbourne	Internet	9 days ago
Perth	TV	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mel (@its_me_mel_xx) reported 3 minutes ago

  Sitting here listening to the thunder and waiting for my Foxtel to cut out.

• 
  Northbank🏴󠁧󠁢󠁥󠁮󠁧󠁿🇦🇺 (@sydney_Gooner) reported 4 minutes ago

  @Foxtel Why do you continually offer great deals for new customers only Shouldn’t your focus be on retaining your current customer base in light of all the other streaming services

• 
  Mark Fuller (@mildo23) reported 5 minutes ago

  @Foxtel I am unable to download the My Foxtel or Foxtel Go app on a new iPhone running software version 26.2. I am however able to use the apps on an older iPhone running the same version of software. Are you aware of the issue? When can a fix be expected?

• 
  Zack (@Delivery_Man2) reported 9 minutes ago

  @j_sparks101 Haha thanks J, I’ve never spoken to a boxing fan that doesn’t think the same, staggering that Foxtel and No Limit continue to alienate boxing fans with ludicrous decision making, it’s truly insane

• 
  deano (@deank88) reported 9 minutes ago

  @GlenWillia48787 Foxtel app was down but the box is working

• 
  Ceej (@Ceejcity) reported 9 minutes ago

  @SkyNewsAust Sky news sucks. Foxtel sucks. Murdoch sucks. Hate you!

• 
  PirateWDFC 🇦🇺 (@PirateWdfc) reported 10 minutes ago

  The #hbomax app must be the worst app to run on #foxtel ,forever buffering ,loosing sound or just not working ... I may as well call it the albomax ,cause it just barely does anything

• 
  Anth (@AnthNavy) reported 11 minutes ago

  @KanteBeStopped7 New TV deal fixes this issue in the long term. We go back to foxtel/kayo, people know the games are on, more money for clubs for better players, we see crowds go up.

• 
  Mack (@MackTheTruckie) reported 11 minutes ago

  @PattyDurandGA Anonymous man? Are you serious? Have you not watched the @UFC or Fight Week on Foxtel? Have you never heard of the king of rock n rumble @Real_King_Elvis ?? Patty please do your research & stop with this nonsense. BTW Climate change is a scam 😒

• 
  Bardy Bigglesworth (@BardyBiggles) reported 11 minutes ago

  @FoxCricket I am going to cancel my Foxtel over this garbage.

• 
  adam (@milkoandfriends) reported 12 minutes ago

  @Foxtel 28 minutes till the @NBL basketball is on via @espn can you please sort out your app and via chrome as they are not working !

• 
  Crarg (@staggy33) reported 14 minutes ago from Adelaide, South Australia

  @JCmacc1 @BaggersAFL Must have been watching a different broadcast. Bc the #Foxtel broadcast never zoomed right in. It bounced, stop kidding yourself.

• 
  Rory Kilpatrick (Bradley Close Enjoyer) (@AflGlicko) reported 15 minutes ago

  ******** is going on with the foxtel feed?

• 
  Yannick Oda (@YannickOda) reported 16 minutes ago

  @Foxtel what a brilliant support you provide. Sorry, lack of I should say.

• 
  SydneyCityTV (@SydneyCityTV) reported 18 minutes ago

  Granted, Foxtel has also declined a bit during the past decade but there was a time in the not overly distant past where at least 40% of Sydney (or so it seemed) had it. Despite having a hotel TV with most Foxtel channels while down in Canberra recently, I didn't really watch it

• 
  DebraHF (@hf_debra) reported 22 minutes ago

  @stationmum101 I feel your pain, my Dad is the same - I’ve spent time with him in the past year due to medical issues & he stayed with me TV loud, can hear it from the backyard, couldn’t figure out the Foxtel remote & ended up recording the news Lucky me - no smart phone

• 
  tim (@some0ldbullshit) reported 27 minutes ago

  First day of school holidays in WA! Want to watch the Scorchers but your parents can’t afford Foxtel? Too bad. **** you. Go throw rocks at trains.

• 
  Taffy Smith (@Smith10Taffy) reported 35 minutes ago

  @kidcally92 @boxingscene Yes and that is the problem Opetaia is having and also little publicity on Foxtel ( pay tv) Pay tv and No Limit promotions can make a lot of money from the PayPerTSZYU brother’s due to their names.

• 
  Aussie Diana S 🇦🇺 (@DFactualists) reported 38 minutes ago

  Thanks once again @Telstra I have a house full of family from interstate & your damn internet to the TV in the lounge is not working I pay extra for @Foxtel & that's f***** after downloading a pay movie!! Merry Christmas to you too🤬😡😳🙄

• 
  Richard Smack (@Boomerstarwars) reported 40 minutes ago

  @ShooterMcGavin Hang on did you ever get a tv guide for the cable you had? In Australia I always looked forward to receiving the Foxtel Magazine haha.

• 
  jodie (@mschufAUS) reported 41 minutes ago

  @Foxtel please tell me why we are paying for a service the same price and now we have to stream?

• 
  lucy cuzzupe (@LCuzzupe) reported 43 minutes ago

  Thunder has just hit Melbourne VIC and always guarantee your @FoxCricket Foxtel box will shut down and then reboot itself and here are the our commentators telling us to stay tuned 😳🏏 #Ashes

• 
  Daniel Tabone (@danieltabone96) reported 45 minutes ago

  As a paying @Foxtel Customer, It’s a shame Fox Sports (Footy or cricket) commentators are from a studio in Sydney.. takes away the feeling of a game. Commentary continues to gets worse due to them not being at the ground Happens in footy season as well, lift please

• 
  Robert (@yeppoon) reported 45 minutes ago

  @Foxtel Just got 50 taken from my account by Foxtel for the second time in 6 months for a subscription I didn’t purchase, been a paying customer for 2 decades and the best they offered was a free movie.

• 
  Lisa Potts (@leaseM_87) reported 49 minutes ago

  Foxtel is not working so well #BBL15

• 
  Harry (@Harrywufc) reported 50 minutes ago

  @NeilMur73809257 @The_SuperSC You get 1 game a week on 10 bold and P+ That’s a major issue for the league as we need more FTA games otherwise no one is paying P+ for a league they’re not really interested in At least if 9 has it they have Prem, CL and casual may watch AL like the Foxtel days

• 
  Mick Cowan (@cowan179) reported 54 minutes ago

  @PaulDennett_ It’s not Cricket Australia issue - FOXTEL as the host broadcaster has responsibility for the technology used.

• 
  SydneyCityTV (@SydneyCityTV) reported 54 minutes ago

  In the grand scheme of our broadcasting history, Television Sydney was a good idea, a decade or so too late to garner quite the same level of community support C31 seems to have down in Melbourne. Not being available via Foxtel and/or translators wouldn't have helped TVS either.

• 
  🏆 (@flagswans26) reported 1 hour ago

  Foxtel fix your ******* coverage, I’m not paying money to watch a black screen with no audio #Ashes

• 
  Scott Snelgrove (@ScottySnelgrove) reported 1 hour ago

  @Foxtel why don’t the Foxtel Go app in the Apple App Store?? Is this an issue for lots of people or just me?? @FoxCricket