FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (54%)
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Internet (22%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (1%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Adelaide, Melbourne, Scarness, Sydney, Brisbane, Bundaberg, Perth, Canberra, Kalgoorlie, Tamborine Mountain, Warragul, Yass and Berri.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| Total Blackout | ||
| TV | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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TriggerForLWNJs
(@SorryNotSorryFS) reported
@boganiser @RoadknightThe what service are you on? my telstra NBN is capped fttk i'm sure it could be quicker. it's slower than the old Foxtel copper cable. but 110+ is fine for what we do.
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Belindasmilne
(@belindasmilne) reported
@CondorLives @trapezoidspang1 @Foxtel I’m just not into TV. There’s nothing about the idiot box I particularly miss
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Ted
(@Karamea18) reported
What a week, dealing with Telstra, NBN, Foxtel, ANZ all I can rate their customer service as beyond fcuked
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readerSHIP sales
(@jayystanlee) reported
FOXTEL charges you to watch TV FOXTEL ALSO plays ADS FOXTEL makes you PAY to WATCH ADS netflix has reportedly just lost 200,000 clients people that PAY to watch TV i will never PAY to watch an AD...seriously i built my own home system you can have one too all day all night TV
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Maggie Hunter
(@gratji1) reported
I’ve just got off the phone to Foxtel. I had to deal with someone who’s English is difficult to understand. No doubt a call centre in the Phillipines. No doubt Murdoch pays these people a pittance. I didn’t have the heart to cancel my subscription in case she got the blame.
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Charlie
(@Ausjames1994) reported
@FOXTEL_Help The on demand foxtel website, why is the 30 second UNSKIPPABLE ad at the start of every show at full volume. Change that or give us the option to turn it down...
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HuntingFishing
(@IhuntIfishIeat) reported
@Foxtel after 20 years of rubbish, bad customer service, poor shows finally pulled the plug. Kayo, Paramount +, Netflix such refreshing new additions and the best part, no ads. Foxtel has run its course, bad managment bad decisions the end is near.
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Craig Brian Peter Coyle
(@cbpcoyle) reported
@FOXNRL @Foxtel @kayosports PR stunt from a CEO grasping to hold onto his position.. coddle the masses and buy another 3-4yrs in the job.. poor transitioning with a weak association to maintain balance on a sinking ship..
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Roger Schmacko 💉💉💉💉
(@vaughanrd) reported
@PeterDutton_MP You need to cancel Foxtel, Boofhead, and pay attention to MSM to learn what he and his ministers are doing. We know. Shameful that you don’t know.
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PublicHealth Jim
(@PublichealthJ) reported
Hey Foxtel. Why won’t you send a technician out to install a new IQ4 for my parents in-law? They have been customers for >30 years, they are elderly & have very poor vision & the box was only 2 months old
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Jen Lee 🇺🇦🇺🇦
(@jenleeren) reported
@FOXTEL_Help every morning this week I have had to reset one of my Foxtel boxes, this morning despite trying 4 times it won’t come on! HELP!!!
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josh
(@joshby74) reported
@FOXNRL @Foxtel @kayosports Again Crowley shows he has no knowledge of our game…deadset worst journo ever
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Mick
(@Mick19342913) reported
@FOXFOOTY @Foxtel @kayosports Storm in a teacup; I have more of a problem with incorrect disposal never being paid. Get tackled - drop the ball - holding the man. AFL = joke.
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Adam Bruhns
(@Bruhnsy) reported
@Biroubles @Foxtel Wtf are you on about
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sam
(@AzzSam) reported
@FOXNRL @Foxtel @kayosports Bulldogs be stupid to sign this guy when mick potter has them playing so well bulldogs just looking to sign the wow names not thinking about fit
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akira | FLY AWAY NOW!
(@MrFireEmblem) reported
not my mum trying to convince me to cancel my CR sub after seeing *only* attack on titan and one punch man on foxtel "for free" LIKE *****... WHO WANTS TO WATCH ANIME IN THE LIVING ROOM?
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Justin
(@judk16) reported
@FOXTEL_Help you guys are SHITOUS AMATEURS FFS!! 15 seconds to go in the Rich v Freo game and we get a F1078 error. WE HAVE A SUBSCRIPTION YOU DF’s!!! YOU GUYS ARE ****!! OUR FIRST WEEK WITH FOXTEL AND F IT UP!!! I WANT A FREE MONTH YOU PRETEND PROFESSIONALS. JOKE!
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Bernie Coen
(@berniecoen) reported
from
Sydney, State of New South Wales
@Foxtel @FOXTEL_Help Why in the world does IQ5 just randomly shut down ? 🤬 Happens during footy games NEVER happened with cable!
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Franky
(@frankyjosh31) reported
@FOXNRL @Foxtel @kayosports Will a coach with zero experience who has a shot squad and no leadership fail?
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An Animation Fan
(@will_nis) reported
Australia’s cable giant Foxtel has the exclusive rights to the HBO content and they put it on their ****** third party streaming service binge that pretty much only exists to store HBO content and almost nothing else.
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Huff 'n Puff
(@HuffnPu06280905) reported
I wish Twitter would get lost with that damn survey about that show on foxtel. With all of these great streaming apps available, why would I be the slightest bit interested in helping foxtel with an answer. For years foxtel screwed everyone. Costs too much with little to show.
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mobydickswimsagain
(@caterson62) reported
@FOXNRL @Foxtel @kayosports Crawley is only on fox because of his brother the boss - he is an idiot with no credibility
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Bluebird 💚💛
(@giveoutmore) reported
from
Adelaide, State of South Australia
I usually watch @Foxtel. Why can't I get Free to air channels? Keep getting msg 'No signal'
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🇦🇺🇺🇸🇬🇧 UNITED ❤️
(@NoJabForMe) reported
@Kqueen80821100 True that / The Worse thing I ever done was buy myself a 70inch TV last year with the money I saved from quitting cigarettes / I also paid for a Foxtel Fox Sports subscription, so now I'm never off the lounge / I'm so happy about the Quitting smoking bit though ! 👍
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Franky
(@frankyjosh31) reported
@FOXNRL @Foxtel @kayosports Will a “coach” with no experience fail? Also did Kenty back Anthony Griffen at dragons
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Jonny one
(@wil82429696) reported
@Foxtel when is Foxtel going to extend recording times from 30 minutes - or we have to manually record Record F1 get about 10 minutes of Ads and if race is delayed dont see the finish- time for customer service 24/7 to!
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kotzie
(@kotzie82) reported
@Telstra I have been charged for a pay per view item on my Foxtel account but I wasn’t home that day…..please help. Oh and can you also please explain why half my channels have disappeared? I would like someone to call as your online support is poor
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An Animation Fan
(@will_nis) reported
@batjackgames Yep we have to settle for binge which is owned by Foxtel. It’s ******* stupid
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Mido 🇦🇺
(@DefNotMido) reported
Streaming services are so down the drain at the moment I might need to get foxtel back…
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An Animation Fan
(@will_nis) reported
Already has a strong subscriber count in Australia. Anyway this me saying Foxtel ******* sucks and bring hbomax to Australia #BringHBOMaxtoAus