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FOXTEL

FOXTEL service status: outage reports and connection issues

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Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 45% TV (45%)
  • 33% Internet (33%)
  • 9% Total Blackout (9%)
  • 6% Wi-fi (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Matakana, Adelaide, Brisbane, Kincumber, Sydney, Melbourne, Kiama, and Perth.

CityProblem TypeReport Time
Matakana Internet 10 hours ago
Adelaide TV 3 days ago
Brisbane TV 8 days ago
Adelaide TV 8 days ago
Kincumber TV 13 days ago
Sydney Wi-fi 16 days ago
Full Outage Map

Community Discussion

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

  • wade396
    Tanya (@wade396) reported

    @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

  • Dorizzdt
    Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported

    **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

  • CathP82
    catherine (@CathP82) reported

    @lui_zacher The foxtel clock froze. The actual time clock was still counting down. So in the end it was explained last night of the coverage & no time was lost.

  • poundtown777
    Piewarmer (@poundtown777) reported

    @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

  • yoelmonaro
    yoelmonaro (@yoelmonaro) reported

    Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

  • RicS37759479
    Ric S. AU (@RicS37759479) reported

    @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Had to get. IQ5 replaced because it doesn’t have sound and the replacement one is doing the same. How bad are we treated by @Foxtel for the lousy bloody products at globally high prices. Going to make a ACCC complaint. Bloody useless

  • Matlock47825386
    Matlock (@Matlock47825386) reported

    @footyindustryAU Foxtel price is at its absolute limit - can’t be jacked. If they didn’t get NRL it was an insta cancel. Now they have so few of the sports it’s no longer a one stop shop it’s a different equation.

  • joanReynolds52
    joan Reynolds (@joanReynolds52) reported

    @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @Pivotonian1838 @10 @FOXFOOTY Ditto. Foxtel is becoming quite dear. We'll hang onto it because of the footy but they don't reward you for being loyal.

  • Milram361
    Milram 361 aka Nigerian Prince (@Milram361) reported

    @PieNorthern I know I pay overs for Foxtel but we have very few, aka zero problems watching sport. FWIIW

  • cDebIn2050
    Deb (@cDebIn2050) reported

    @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

  • bimmyjartel
    Jan (@bimmyjartel) reported

    Went to watch the recorded 7 news on IQ. Not there. Then realised all the other programs that should have recorded aren't there either. Has anyone else had that problem with Foxtel?

  • wablakeney
    Bill Blakeney 🇦🇺 (@wablakeney) reported

    @Foxtel camera work for #AFLlionshawks is garbage!!

  • drewwharton
    Dingus wingus (@drewwharton) reported

    @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

  • LewisJones38831
    Lewis Jones (@LewisJones38831) reported

    AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

  • dougjones90909
    “Smash Her” (@dougjones90909) reported

    @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

  • mr_chitafa
    Chris. ⚓️ (@mr_chitafa) reported

    @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

  • champingyon
    Briggsy (@champingyon) reported

    The Foxtel commentary team for this Titans vs Manly game could be the worst of all time....

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

  • FreoPope
    Freo ⚓ Pope (@FreoPope) reported

    @FkYeahMatt Is it really? Or is it a Foxtel rebroadcasting service? Channel 504 showed the Swans game then the AFLW international.

  • THighgate11
    T Highgate (@THighgate11) reported

    @LeagueScenePod NRL won’t go for this. V’landys has said numorous times that he wants $4 billion for 5 years. This offer is $4 billion for 7 years which is worst than what the current AFL deal is. Foxtel needs this deal more than the NRL at this stage.

  • DJ_Jazzy_JD
    DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported

    @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

  • teresa_62
    Teresa (@teresa_62) reported

    @NRL That’s ridiculous. That means our @Foxtel will increase. There are only a few teams that are watchable. Not worth it. Will cancel .

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

  • wallybechara
    wb1234 (@wallybechara) reported

    @WSWanderingEels My idea down the track is Saturday 930 nrl game (good for Perth) feeding directly into an earlier super league game. That would get them decent coin. Like when they go to 11 or 12 games. They can afford Foxtel so much more value down the track, afl can’t.

  • thefireman08
    Paul Morris (@thefireman08) reported

    @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

  • Nigeyboyl7do
    Nigeyboy (@Nigeyboyl7do) reported

    @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

  • JasonR69737
    Jason robert (@JasonR69737) reported

    @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?