FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (44%)
• Internet (32%)
• Total Blackout (9%)
• Wi-fi (9%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Melbourne, Kiama, Adelaide, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Sydney	Wi-fi	2 days ago
Brisbane	TV	3 days ago
Melbourne	TV	14 days ago
Melbourne	Total Blackout	15 days ago
Kiama	E-mail	23 days ago
Brisbane	Internet	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fred 🇦🇺 (@Possum2412) reported 35 seconds ago

  @JonesPam7777 @OMGTheMess Kinda sorta bloody oath. I got my pay rise, I'll be paying $22k in tax plus all the other taxes and council rates and water rates and electricity. Then I pay for Foxtel and internet and mobile phone. And then have to eat. And I don't live in a city. Poor people who do.

• 
  Mike Oxbig (@Manbearpigzebra) reported 2 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  💧Elizabeth Marr (@JmarrMarr) reported 4 minutes ago

  @RhondaGarad @SBSOnDemand I was trying to remember when SBS started, was it commercial free like the ABC & then converted to a commercial network or was it always commercial? The fraudulent Foxtel told ppl pay this subscription fee for no adverts, that soon changed

• 
  Lenny (@Lennylikestoast) reported 10 minutes ago

  I thought i was tripping out. Good to see others complaining too I dont think there is a shitter streaming service than kayo. Australia is getting helf hostage by this foxtel monopoly.

• 
  T158 (@trobb158) reported 16 minutes ago

  @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

• 
  Judy Bourke (@judithbourke) reported 21 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  Rachel (@beetwoot) reported 22 minutes ago

  @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

• 
  Frumpy (@Frumpy45) reported 22 minutes ago

  Good goal, too bad we missed it because Foxtel are obsessed with showing replays of absolutely nothing #AFLLionsHawks

• 
  “Smash Her” (@dougjones90909) reported 22 minutes ago

  @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

• 
  Scott Patten (@Mehyouthink) reported 25 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  Anthony(Berty) Mayes (@BertyMayes) reported 28 minutes ago

  @FOXTEL_Help the app my Foxtel app is not working????

• 
  Piewarmer (@poundtown777) reported 35 minutes ago

  @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

• 
  Glen Appleby (@realglenappleby) reported 35 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  SupremeBeing (@SupremeBeing888) reported 38 minutes ago

  Foxtel is worth about $4.99-$6.99 a month, it’s full of commercials… cancel your Foxtel now

• 
  Trev (@trevapchichi) reported 41 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 43 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  James Jones (@JamesyJones) reported 47 minutes ago

  @OMGTheMess Hahaha. Yeah televise women’s sport. That was proven to be bs. That’s what they ‘claimed’ it was for. And estimates proved not a single additional women’s sport was televised. Also Foxtel never even asked for the money or reported what they did with it. $40m given away.

• 
  Ed Healey (@emptycab) reported 47 minutes ago

  @hpglassford i joined foxtel the day they started doing afl no regrets never watch 7 at all now

• 
  Nigeyboy (@Nigeyboyl7do) reported 47 minutes ago

  @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

• 
  Esgee (@StassyGee) reported 48 minutes ago

  @PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.

• 
  Richard (@RichardBlackgum) reported 48 minutes ago

  @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

• 
  Ben (@benno_76) reported 49 minutes ago

  @mcdonellaussie @DisneyPlus I get ESPN through Foxtel. Would never think to use Disney

• 
  Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported 49 minutes ago

  @theheraldsun Hang on They gave you a job after a long hiatus, when you lost your job at Foxtel and no one would touch you Entitled much Tom 🤦🤡

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 49 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  Scrumblebum (@scrumblebum1) reported 49 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Nigeyboy (@Nigeyboyl7do) reported 49 minutes ago

  @codenrl **** Phil gould he is a ****** . Cannot stand that we have too watch channel 9 coverage of the game , it’s so much better on Foxtel.

• 
  @The_Tony 2023 🏆 (@the_tony) reported 52 minutes ago

  Foxtel must be desperate to sell tickets for the Fredumb 250 UFC disgrace, poor old Gerard has to keep pushing the broadcast at every commercial break.

• 
  Mr Black (@_OutInTheBlack_) reported 55 minutes ago

  broadcast on foxtel is down the hindi channel's working though 🙄 #AFLDogsTigers

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 56 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  Paul Corlson (@pauljc26) reported 59 minutes ago

  Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves