FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (53%)
• Internet (33%)
• Wi-fi (8%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Cornwallis, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.

City	Problem Type	Report Time
Melbourne	TV	4 days ago
Sydney	TV	4 days ago
Sydney	TV	8 days ago
Sydney	Internet	9 days ago
Cornwallis	TV	9 days ago
Melbourne	Total Blackout	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Cope (@LandscopeInfo) reported 3 minutes ago

  @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****

• 
  Mike Oxbig (@Manbearpigzebra) reported 8 minutes ago

  Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 10 minutes ago

  Same here! WTF! @Foxtel

• 
  💧Vratislav Krsek (@vkrsek) reported 19 minutes ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 20 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  Titus Livius (@bardostate1965) reported 21 minutes ago

  Just went to Foxtel to watch Collingwood game and they’re playing some team with an Aboriginal name. AFL is so woke. I’ll never watch another game again. I’m ******* sick of the pandering. #aflnorthsuns

• 
  Ramon Pinyataro (@ramon_r31189) reported 22 minutes ago

  Do remenber watching this on Foxtel many years ago back in 2012 and recall saying to myself if what she is saying is true i hope people wake up because we are in a lot of trouble

• 
  JT (@Tanswell87) reported 22 minutes ago

  I hate watching on nine but **** foxtel and Kayo. Go hard nine.

• 
  Scotty 🇬🇧 🇦🇺 (@Scotter68) reported 23 minutes ago

  @NorthBankNadim @SkySports I totally agree with this that’s why I’ve pulled the pin on my Sky subscription recently as they have stopped low with this type of hater …Sky sports news has definitely gone down hill I even used to watch it in the 90s in Australia on foxtel

• 
  Rock Sniffer (@SniffRocks) reported 24 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  Adam (@AdamTurbil38435) reported 27 minutes ago

  @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

• 
  TJ (@fantasyallsport) reported 27 minutes ago

  @Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move

• 
  Anna (@spannaforce) reported 29 minutes ago

  Is there a problem with @FOXTEL_Help ? I keep getting playback error message

• 
  dixy (@DorothyDixer12) reported 29 minutes ago

  @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

• 
  I argue with ret@rds (@odden56) reported 31 minutes ago

  @JamColley I've had Kayo for a week after ditching my Foxtel IQ My Google Streamer is connected through Lan, 500/50 Kogan FTTP I have absolutely no issues with Kayo, quality is actually better than IQ4 4K

• 
  Greg McCann (@Crankymack52) reported 35 minutes ago

  @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

• 
  Biscuitman (@biscuitman007) reported 36 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Angry E𝕏ile 🇺🇦 (@AngryExile) reported 37 minutes ago

  @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

• 
  squash (@o7squash) reported 41 minutes ago

  how ******** is foxtel still in business

• 
  Mr. 4days 🇦🇺 (@Mr4days__) reported 41 minutes ago

  Kayo is such a rubbish streaming service, all thanks to those retards at Foxtel for giving them exclusive broadcasting rights. When the Footy is over I'm gonna buy another region's F1TV and watch there. This is garbage.

• 
  Diane Richardson (@DiRichardson_) reported 42 minutes ago

  @RWBFooty Yes Channel 7 is ****, not everyone can afford Foxtel. 🤬

• 
  Yeezalicious (@Yeezalicious69) reported 46 minutes ago

  @PollyPorridge My town didn’t have channel ten until I was like 12? Or maybe later so if you didn’t have Foxtel you never saw it, and when I visited my aunty in Adelaide it was banned so it was a double whammy

• 
  Wikus van de Merwe (@Wikus_de_mere) reported 47 minutes ago

  Has @Foxtel been breaking down for everyone else or just me today?

• 
  jkb (@Perthkiwi3) reported 49 minutes ago

  Wtf, what's going on you overpriced pricks @Foxtel #NRLRaidersPanthers

• 
  Paul Corlson (@pauljc26) reported 50 minutes ago

  Man @Foxtel have some utter trash shows on the service now, they want to hope they get the tv rights for the NRL again or people will leave in droves

• 
  Logical ⚽️ 🍺🦘 (@BinManIan) reported 50 minutes ago

  @simonhill1894 @AnthonyPHoran @Gatty54 Paramount Plus have been pretty good for the A-League... with the exception of not being in pubs (which continues to be a massive problem). I did some analysis the other day and P+ have more subscribers now than Foxtel had when the A-League had its TV audience peak in 2012-13

• 
  yoelmonaro (@yoelmonaro) reported 52 minutes ago

  Foxtel down channel 9 here we go

• 
  Tim Smith (@tim_smith1981) reported 60 minutes ago

  Worst on ground today goes to @FOXFOOTY. Very piss poor effort especially given the recent price increase by @Foxtel #afldonspies

• 
  Nigeyboy (@Nigeyboyl7do) reported 1 hour ago

  @codenrl **** Phil gould he is a ****** . Cannot stand that we have too watch channel 9 coverage of the game , it’s so much better on Foxtel.

• 
  Les Slee (@Manlyles) reported 1 hour ago

  Is there a worse company to deal with than @ Foxtel absolutely **** service