1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 55% TV (55%)
  • 25% Internet (25%)
  • 9% Total Blackout (9%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Central Coast, Brisbane, Arumpo, Sydney, Melbourne, Strathfield, Wollongong, Perth, and Launceston.

CityProblem TypeReport Time
Central Coast Wi-fi 4 days ago
Brisbane TV 4 days ago
Brisbane TV 5 days ago
Brisbane TV 6 days ago
Arumpo TV 7 days ago
Sydney Internet 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • _kjerkovich
    kristen (@_kjerkovich) reported

    @Foxtel can you please fix your Kayo Minis and full replay for the Freo v Hawks game last night?? Having only the 2min Sportsbet Preview available to stream is poor form 20+ hrs later!!!

  • Catta_SCT
    Catta (@Catta_SCT) reported

    @AFL @SuperCoachAFL @Foxtel Ffs Foxtel, we customers pay big $$$$ for your service - your efforts for the massive Anzac Day match between the Pies & Bombers was absolutely PUTRID Lift your fk’n game you 🥔‘s

  • wallybechara
    wb1234 (@wallybechara) reported

    @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

  • ramon_r31189
    Ramon Pinyataro (@ramon_r31189) reported

    Do remenber watching this on Foxtel many years ago back in 2012 and recall saying to myself if what she is saying is true i hope people wake up because we are in a lot of trouble

  • TAStanton2323
    Trent Steel (@TAStanton2323) reported

    @lauren_vasiliou Have dealt with them a lot, one thing that’s scary is they have no fear, not of police, not scared of consequences. Because the worst they get is Aussie jail for a bit, and that’s 3 hot meals a day, gym and Foxtel.

  • Theretributor
    Alice Stewart 🦂 (@Theretributor) reported

    @Ausbobsmit Knifing Tony Baloney was a fine public service. You forget Tony brought us world slowest copper wire internet to save Rupert Murdoch’s satellite Foxtel crap from being dumped in the bin. The man in the photo had to sell the dog to us. Not me - I was one of first fibre connected.

  • Mr_Ives_
    Mr_Ives (@Mr_Ives_) reported

    @BigOtrivia 100% footy is utter garbage viewing. Foxtel record it & fast-forward most of it. Gould offers absolutely zero. Ch7s new show is much better viewing. Don't get me started on the Hello Sport segment.

  • LeonOnTheRadio
    Leon (@LeonOnTheRadio) reported

    @MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.

  • BASEDAUSSIEM82
    The Based Aussie (@BASEDAUSSIEM82) reported

    @AdamShurey @MikeCarlton01 Weird I've had subscriptions to hello fresh foxtel and anytime fitness cancelled all of them never had any of those issues. But then again I'm not a complete idiot

  • babydoll25pc
    side quest king (@babydoll25pc) reported

    @hudsonwphotos Nooo, not Foxtel - wtf! brb checking out how much im going to have to pay

  • dumbchump24
    My opinon doesn’t have to be yours! (@dumbchump24) reported

    @NRL tell foxtel to turn up commentator mic and down crowd one plz

  • Duckimusprime
    Tom Baker (@Duckimusprime) reported

    @THECROWS_SHED @jarrodwalsh You drag up a club vs club **** in a post that criticising Foxtel?

  • harleywattsconn
    harleyw (@harleywattsconn) reported

    @CraigTong__ @wayne_kag @AlboMP You ever tried to cancel Optus Sport, BigPond Broadband or Foxtel?

  • bec_8888
    bec s (@bec_8888) reported

    Just lost the foxtel signal (must be lots of rain coming) lucky @abcsport working to listen to magic round games @QuentinHull @zanofc Billy Moore

  • TsellSellersfam
    tsell (@TsellSellersfam) reported

    @BillWiIdin I was on the phone to a foxtel employee who put me on hold 3 times to go and check her son who had broken her leg. At least she was honest about it but yeah a 15min phone call ended up taking 45mins. Not productive at all.

  • H_the_Strange
    H_the_Strange (@H_the_Strange) reported

    @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

  • HansOrph
    🇺🇦Hans Orph🇺🇦 (@HansOrph) reported

    @Hugh_96 @7plus @Foxtel The Foxtel thing has been dead in my house since Stan took over the Rugby, I've never missed it or looked back

  • Duckimusprime
    Tom Baker (@Duckimusprime) reported

    @Sam957063743921 @jamesxclean @jarrodwalsh That would've meant a lot, not Foxtel deciding to broadcast his emotional reaction. If you want to see how bad a call that is watch the Crows post of the moment, where they cut Jordan out.

  • AngryExile
    Angry E𝕏ile 🇺🇦 (@AngryExile) reported

    @Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.

  • JoeBlowthoughts
    Joe Blow (@JoeBlowthoughts) reported

    @a_eugol @DanGinnane is a moron. Why do you even listen to him? Doesn't even know the rules. Sucks up to everyone at Foxtel! Goodbyyyyeeeee

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    @Timrides1966 @LaurenHeraldSun Research DAZN some more. They have a DAZN bet app OS incorporating I believe their streaming service & gambling in the same place. I expect to see a future where Foxtel only does sports. You may (depending on the Govt at the time) be able to bet on sports via the Kayo Fox app.

  • winrgrin06
    Daran Murphy (@winrgrin06) reported

    @Ryandally08 Perhaps 7,9,10 and SBS and WIN too who all get a subsidy and tax breaks to broadcast. I mean even Foxtel got $30 mill perhaps shut them down too. Radio….well that’s ****. Shut them down as well.

  • PauloYarb
    Paulo Yarb (@PauloYarb) reported

    @rohan_connolly @colonelhogans Don’t worry too much. Enduring the cats swans on Foxtel was painful. If it wasn’t Dwayne the pain talking ****, it was camera work which failed miserably. Absolute rubbish. Switch over to the pies game and you’ve gotta listen to back door Lyon and Howie. And the umpiring…pfft

  • camelboy33
    Bruce Goosnargh. 🌳 (@camelboy33) reported

    @Tuxy81 I pay $29 a month for Foxtel Basic and Sports on the app. No streaming issues. Ever.

  • HellenTroy6
    Hellen Troy (@HellenTroy6) reported

    @Foxtel Paying $30 a month for an inadequate Kayo app! By far the worst app streaming. Do you think you might fix your painful app so that we can actually use the forward and replay buttons without being pushed to ads or having to start from the beginning???

  • spannaforce
    Anna (@spannaforce) reported

    Is there a problem with @FOXTEL_Help ? I keep getting playback error message

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

  • DaleTho45919445
    Dale in Perth 🔴⚪⚫ (@DaleTho45919445) reported

    @kayosports / @Foxtel why can’t we hear the crowd with your commentary? It sounds like you’re not even there!! Absolutely terrible!! It’s ANZAC Day and we’re stuck with inferior products

  • E8M1AJ
    jaimee ⁸ ¹ ⭑ (@E8M1AJ) reported

    i did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!

  • alexmatthewsar
    Alex Sar #DonTheSash (@alexmatthewsar) reported

    @NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.