FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (46%)
• Internet (31%)
• Total Blackout (9%)
• Wi-fi (9%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Kincumber, Sydney, Brisbane, Melbourne, Kiama, Adelaide, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Kincumber	TV	15 hours ago
Sydney	Wi-fi	3 days ago
Brisbane	TV	4 days ago
Melbourne	TV	15 days ago
Melbourne	Total Blackout	16 days ago
Kiama	E-mail	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Bradley (@AndrewBradley33) reported 6 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

• 
  Stewart Noble (@Stewy_Noble) reported 7 minutes ago

  Yo Foxtel, every bloody time android updates you're way behind. Why am I paying a bill for a service I'm not receiving? I'm even on your beta test and you're still slow. I'm relying on your app on holiday ATM and nothing! #freebills @FOXTEL_Help

• 
  Edie Wyatt (@msediewyatt) reported 12 minutes ago

  Karalee Katsambanis has blocked me on Instagram, but my complaint is in with Sky via Foxtel who is my streaming platform. If they don’t respond I will be lodging a complaint with ACMA. She could just apologise.

• 
  Nick S (@Froggy2970) reported 12 minutes ago

  @FOXNRL Tallis would be the main reason I cancel my Foxtel. Can’t watch 360 because of that Neanderthal.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 15 minutes ago

  @simmoh666 @FOXTEL_Help @Foxtel Everytime Kayo plays up I find Foxtel is no good too. I just presume they using the same platform to stream with. Paramount were crap for two year just with sports the rest was good. They obviously took notice and worked to improve their technology & fixed it! Or viewers dropped

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 17 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  Richard (@RichardBlackgum) reported 19 minutes ago

  @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 20 minutes ago

  @Benjahhhmin @ReadingThePlay I had nothing but buffering issues with Kayo to the point where I thought "**** it, I'm paying for it anyway so.....I got Foxtel. Sometimes I think that's the whole point of Kayo's ********* all-round service.....get their customers frustrated enough to go pay for Foxtel.....

• 
  albert ross (@bermaguifishing) reported 22 minutes ago

  @Katzo60 @smh I know it’s hard in a small country to have meaningful competition but the lack of free to air broadcasts is really bad . The foxtel/kayo offering is pathetic for the money they charge

• 
  Ben (@bennyshelts) reported 24 minutes ago

  @andrew_whelan The problem is, it still just uses the same linear channel feeds from Foxtel.

• 
  George W. Grundy (@georgewgrundy) reported 27 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  Matlock (@Matlock47825386) reported 29 minutes ago

  @filmgeek_rq Yep absolute **** show. Murdoch said you’ll kill Foxtel so don’t let fibre happen, so Abbott dutifully obliged said ‘25mbps’ was sufficient. We’ve wasted billions on this the original plan was clearly the way to go.

• 
  Mr Black (@_OutInTheBlack_) reported 29 minutes ago

  broadcast on foxtel is down the hindi channel's working though 🙄 #AFLDogsTigers

• 
  H Met Louis 📚🎧🇦🇺 (@Sokolovonfire) reported 29 minutes ago

  **** THIS **** I DONT HAVE FOXTEL @HBO WHY DIDNT YOU GET THE RIGHTS FOR AUSTRALIA

• 
  the cat (@boogiecat11) reported 31 minutes ago

  @brentread_7 Shut up you *** clown. You and Crawley never have anything positive to say in the media. It is a criminal act that Foxtel and kayo make people pay money to see shows with you 2 idiots on there

• 
  Surf n Turf (@surfnturfnsurf) reported 37 minutes ago

  @ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 39 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Fine Cotton (@mr_finecotton) reported 41 minutes ago

  @Foxtel u say u provide the best entertainment & sport.... the latest series of The Secret of Skinwalker Ranch premiered 19 May 2026 in the USA.... It's July & youre still not screening in Aust - why am I paying $100/mth for second rate service? @HISTORY @BrandonFugal

• 
  Scrumblebum (@scrumblebum1) reported 41 minutes ago

  My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

• 
  Frumpy (@Frumpy45) reported 41 minutes ago

  Good goal, too bad we missed it because Foxtel are obsessed with showing replays of absolutely nothing #AFLLionsHawks

• 
  @The_Tony 2023 🏆 (@the_tony) reported 48 minutes ago

  Foxtel must be desperate to sell tickets for the Fredumb 250 UFC disgrace, poor old Gerard has to keep pushing the broadcast at every commercial break.

• 
  joan Reynolds (@joanReynolds52) reported 51 minutes ago

  @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

• 
  Jackie Chan (@JackieChan87805) reported 51 minutes ago

  @LeagueFreak If they lose the rights they're finished . the 4 billion they paid for foxtel sports next to worthless when more then half their subscribers move to the streaming service that has the NRL But... Stan & Paramount are serious in taking DAZN out of the Australian market

• 
  Cain O'Sullivan (@cainosullivan) reported 55 minutes ago

  @AFLNow I cancelled mine a few years back and switched to Foxtel instead... the Kayo service was terrible, always dropping out, but Foxtel is way better.

• 
  Punt Road Ferraris (@sk44476342) reported 56 minutes ago

  @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.

• 
  Renee Pope-Munro (@RenInOz) reported 57 minutes ago

  @Chris1qjt @ItWasATea I just looked up to see if it will be on Hayu here in Aus, and it's currently saying no, only on E network via Foxtel and their VOD services. So streaming on some dodgy site it is, I guess lol

• 
  K•A•N•E (@kanethesaint) reported 59 minutes ago

  @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

• 
  Andrew (@Andrew664621) reported 1 hour ago

  @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

• 
  S B (@Conigman) reported 1 hour ago

  @footyindustryAU Can i ask a stupid question? Why did Dazn need to buy Foxtel? Why couldnt they just save there cash and bid for the rights of the NRL, AFL when it comes up etc? I mean Foxtel (Fox Sports) are worth nothing without the rights in the first place?

• 
  Jason robert (@JasonR69737) reported 1 hour ago

  @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?