FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (44%)
• Internet (34%)
• Wi-fi (9%)
• Total Blackout (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Kiama, Brisbane, Adelaide, Sydney, Melbourne, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Kiama	E-mail	3 days ago
Brisbane	Internet	5 days ago
Adelaide	Internet	5 days ago
Sydney	Internet	13 days ago
Melbourne	Total Blackout	13 days ago
Sydney	Internet	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt McDermott (@MattMcDermott74) reported 6 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  Steven Hing (@eskimo2708) reported 6 minutes ago

  @Tuxy81 Same as foxtel. Just tried to cancel

• 
  Biscuitman (@biscuitman007) reported 10 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Deb (@cDebIn2050) reported 12 minutes ago

  @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

• 
  Jalin Cedar (@JalinCedar) reported 12 minutes ago

  @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

• 
  Greg McCann (@Crankymack52) reported 13 minutes ago

  @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

• 
  Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported 14 minutes ago

  @theheraldsun Hang on They gave you a job after a long hiatus, when you lost your job at Foxtel and no one would touch you Entitled much Tom 🤦🤡

• 
  Lexi (@baroque_doll) reported 15 minutes ago

  Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

• 
  Jonathan Wilson (@jfwfreo) reported 15 minutes ago

  @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

• 
  Glen Appleby (@realglenappleby) reported 20 minutes ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.

• 
  Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported 21 minutes ago

  @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

• 
  Mike Oxbig (@Manbearpigzebra) reported 24 minutes ago

  Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

• 
  T Highgate (@THighgate11) reported 26 minutes ago

  @LeagueScenePod NRL won’t go for this. V’landys has said numorous times that he wants $4 billion for 5 years. This offer is $4 billion for 7 years which is worst than what the current AFL deal is. Foxtel needs this deal more than the NRL at this stage.

• 
  ClayChucky (@claychuckyclay) reported 27 minutes ago

  Given how much we pay for @Foxtel it would nice to see more flexibility like the US version. Why dont we have incar camera choice, maps, timing screens? Why do we get the bog standard international feed with crap biased Sky commentary? Upgrade please or give us @Apple @F1

• 
  Mark Fawcett (@mfawcett1977) reported 28 minutes ago

  @Tuxy81 These streaming companies will never learn. Prices here in Australia are more than the Foxtel everybody replaced them with. Streaming was meant to be cheaper than cable, but here we are.

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 28 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  Teresa (@teresa_62) reported 35 minutes ago

  @NRL That’s ridiculous. That means our @Foxtel will increase. There are only a few teams that are watchable. Not worth it. Will cancel .

• 
  Span (@leespanos) reported 36 minutes ago

  @centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish

• 
  Chris. ⚓️ (@mr_chitafa) reported 41 minutes ago

  @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

• 
  wb1234 (@wallybechara) reported 41 minutes ago

  @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

• 
  Ric S. AU (@RicS37759479) reported 44 minutes ago

  @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

• 
  Wayno (@kts350) reported 50 minutes ago

  @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

• 
  the cat (@boogiecat11) reported 52 minutes ago

  @LeagueScenePod Paying fans that get kayo or Foxtel shouldn’t be forced to watch grand finals and origin games on a **** free to air with commercials.

• 
  Jan (@bimmyjartel) reported 55 minutes ago

  @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

• 
  yoelmonaro (@yoelmonaro) reported 56 minutes ago

  Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?

• 
  Warthog (@edwarner57) reported 58 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  Joe Blow (@JoeBlowthoughts) reported 59 minutes ago

  @a_eugol @DanGinnane is a moron. Why do you even listen to him? Doesn't even know the rules. Sucks up to everyone at Foxtel! Goodbyyyyeeeee

• 
  James Milton (@jformaldehydem) reported 60 minutes ago

  @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

• 
  NRLBOSS (@1WeakGuttedDog) reported 1 hour ago

  @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

• 
  squash (@o7squash) reported 1 hour ago

  how ******** is foxtel still in business