FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 01/11/2026 15:25

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (56%)

    TV (56%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Internet (18%)

    Internet (18%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Brisbane, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie, Tamborine Mountain, Warragul and Yass.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne TV
AustraliaMelbourne TV
AustraliaSydney Total Blackout
AustraliaBrisbane Total Blackout
AustraliaBrisbane TV
AustraliaSydney Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    I didn't get to see my Blues beat Collingwood @FOXTEL_Help because you still not have restored my service which I am paying for. I think a phone call to the Ombudsman might do it.

  • jacklong17 John Long (@jacklong17) reported

    @cambo5157 we watch 1 programme”The Front Bar”@AndyMaherDFA on Channel 7 for the week.Apart from that its basically a **** channel.We do watch its AFL Football coverage but thru Foxtel where there r no Ch 7 Adverts.The commentators on Ch 7 are like the stations itself.Obsolete & substandard

  • Dave49744441 Dave (@Dave49744441) reported

    @Foxtel I will cancel my subscription if Gerard Healy isn't removed from the telecast.

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    @09Webby @FOXTEL_Help No service for 3 or 4 weeks. Getting nowhere with them.

  • Malk_AU Malk (@Malk_AU) reported

    @Jezzaj @Foxtel Don't worry... nothing wrong at their end... talk to support to get them to tell you that you have a problem

  • always_farmer Anthea (@always_farmer) reported

    @BeachGirlJan @FOXTEL_Help What. ?!! That’s awful.

  • angieblu22 Angela Parisi (@angieblu22) reported

    Hey, @Foxtel, tried to upgrade but your staff found it too hard. They hung up on me and when I called back, the options weren't applicable. I left my no. No call back! Cancelling service tomorrow. #poorservice

  • Matt_2607 Matt (@Matt_2607) reported

    @FOXTEL_Help @Foxtel another streaming outage on a Sunday when lots of people are at home and unable to watch sports? Not good enough!

  • TheBrooks101 Brooks (@TheBrooks101) reported

    Is @Foxtel down for others?

  • warraSteelers Ill (@warraSteelers) reported

    @Foxtel is Foxtel go down. Not working on two different devices

  • Bill81797158 Bill63 (@Bill81797158) reported

    Idiot commentators of f2 calling Oscar a Austrian. Fair dinkum about time Sky sports change commentators. Why should us Foxtel customers have to put up with these idiots,just use Aussie commentators. Imagine if V8 supercars were called by poms

  • ashermorris Asher Morris (@ashermorris) reported

    Dear @foxtel this is day 4 of not being contacted. Are you going to actually look after someone with some actual customer service? This is beyond ridiculous now

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    Hey @FOXTEL_Help Your tech support is disgraceful. I have not been able to use your service for 3 weeks yet am paying for it.

  • Miss_T1000 Lisaaaaa RP❤️🇦🇺🇦🇺🍾🐩🐩🛩🐈🐈🐈 (@Miss_T1000) reported

    @Foxtel Hi guys, just wondering if I can get some help, my machine (IQ2) will not record any shows anymore?

  • sam_digital_nsw Sam Mallett (@sam_digital_nsw) reported

    @Foxtel Has Foxtel gone down again?

  • lucydufty Lucy Dufty (@lucydufty) reported

    @FOXTEL_Help I didn’t know there was a new season of Good Trouble. How do I catch up from the first episode of season 3?

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    @beachcaro3 @FOXTEL_Help Just won't pay the bill. Then they will cancel it. Bloody pathetic.

  • tommyhud9 Thomas Hudson (@tommyhud9) reported

    @abcsport @GibsMoore Watching the game with my family and they were all so offended! We are all cancelling our foxtel subscriptions and never watching the sport again after seeing the word!!!

  • jonnydean1 jonny dean (@jonnydean1) reported

    @kayosports_help Your APP is useless, always works accepting payment, but never works, get your act together as I’ll go back to Foxtel, although it costs more, at least it works

  • tigertragic2 Richmond Rick 🐯 13🏆 (@tigertragic2) reported

    @Damo__73_ @WolfChildsBlues @FOXTEL_Help ???? is that a movie service

  • zampstagram bella (@zampstagram) reported

    why has my foxtel decided to **** itself before the game starts

  • Johnty35524255 Johnty (@Johnty35524255) reported

    Very disappointed @Foxtel @kayosports are NOT showing the #INDvsSL series in Aus. There's a BIG Ind/SL community here & many cricket fans but they've been let down by Foxtel not securing rights. It's an ODI/T20 series being played in a T20 WC year! So much for the home of Cricket

  • pellapeptides Pellapeptides (@pellapeptides) reported

    @PaulMeekPerth Stopped watching Olympics since Foxtel lost their absolutely perfect coverage with 12 live channels all recordable over 10 years ago. Now all we get is Channel 7 and some **** App. Destroyed.

  • tonytau101 Tony Ilian (@tonytau101) reported

    I noticed that the @Foxtel version of @ABCaustralia iView does not require a login. Whereas for the PC, Telstra TV STU, PS4 all require an account based login. TI #ABCiView

  • Alcove_Seven Lisa M (@Alcove_Seven) reported

    @FOXTEL_Help what’s with the FoxtelGo app shutting down?

  • adamsantarossa Adam Santarossa (@adamsantarossa) reported

    @DezerdaAdvocate @Foxtel @FOXTEL_Help Getting the same issues and error code, thought it was just me.

  • suthodan #Dan2k23 (@suthodan) reported

    Anyone's foxtel go just **** itself?

  • PietroDarke Pietro (@PietroDarke) reported

    @K_Blake9 Oh ****! Have they not heard of Foxtel?

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    Hey @FOXTEL_Help Once again I can't watch my team play footy because you have not helped with my problem. When I don't pay your bill you may cancel my subscription thanks.

  • sab_rossitto SABotage (@sab_rossitto) reported

    @krystal_jade18 that’s what they want …… Foxtel owns Kayo and it’s never been the same since they bought it