FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (61%)
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Internet (20%)
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Total Blackout (17%)
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Wi-fi (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Adelaide, Sydney, Brisbane, Tweed Heads, Sale, Canberra and Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Wi-fi | |
| Sydney |
TV | |
| Brisbane |
TV | |
| Tweed Heads |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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matt
(@iamnotbatman01) reported
@FOXTEL_Help Not on fartbook anymore, thanks for your “help”
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Allen Zhang
(@itsmeqsz) reported
@FOXTEL_Help if you are getting a free trial with foxtel go, don't forget to cancel because with their basic package you don't get any channels that are actually worth your while. They'll sucker you in with another week of all access so you don't cancel straight away
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Darren Felton
(@felton_darren) reported
@Bentrailblazer @Foxtel The photo looks terrible. I’m assuming it’s just the phone you took it off?
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Shane B
(@ShaneB19) reported
Only drizzling here and the foxtel ( satellite connection ) goes down because rupert cracked the salts at having to fork out for fibre optic cable #AFLTigersGiants
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Ben Wallace
(@Bentrailblazer) reported
@felton_darren @Foxtel Didn't realise it was such a bad photo, looks incredible to the naked eye.
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Simon Jordan
(@simon666880761) reported
@Foxtel Yep, i think it's time to cancel
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Happy J
(@JohnWil82429696) reported
@Foxtel @petitmiamdinner It does not show the full qualifying due to accidents - pay for service and get third world management
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Jo-Ann Duff
(@duffythewriter) reported
Dealing with @Foxtel is sooo bad for my blood pressure! Why do I do it to myself, so expensive too. Is it really worth sticking with them?
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yeah yeah its anne
(@annabell_JG) reported
@Foxtel why is it that my iq3 suddenly stops working in the middle of watching a show through Foxtel. Told to contact when issue happens again but it seems to happen out of support hours
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Darren Felton
(@felton_darren) reported
@BanLivExport @Foxtel Just call up and threaten to cancel. They’ll drop your price.
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David Lovett 🏳️🌈♒
(@DJLovett7) reported
@FOXTEL_Help How do I raise a complaint with Foxtel? I have called the 131 999 number but am unable to raise a complaint with this number.
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Happy J
(@JohnWil82429696) reported
@Foxtel @petitmiamdinner James fully agree - Foxtel needs to show some customer service 24/7 - Qualify via stream is not correct due to accidents- Foxtel CEO needs a review of staffing levels and expertise - every year mistakes done and no care shown
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Galactic Boi
(@SimplyGalactic) reported
@Foxtel 1000 movies for 58$ a month? **** no
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Draak
(@Draak4s) reported
@DMesteen @binge I literally use my iPhone now as the remote cause of this ****. It lets me use the back 15 forward 30 options. Even my Plex server which is bloody free supports this most basic of features. Typical Foxtel crap.
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gkjptrs
(@gkjptrs) reported
@Foxtel what's with your crap service continually cutting out during Academy awards ? I want a credit on my account
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Brayden Rees
(@Braydo77) reported
@FOXTEL_Help @Foxtel is so poor to deal with these days… for such expensive subscriptions, they can’t even update their app to work on new android tv’s that run android 11 or 12. Poor form…
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Will Kostakis
(@willkostakis) reported
Upgrades Foxtel at Yiayia's because of a persistent error message/closure of the cable network. Foxtel: Here, have a new error message that's even more difficult to troubleshoot over the phone with an octogenarian.
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Peter de groot
(@Peterdegroot18) reported
@Foxtel I’m not support Foxtel ripped Off lol
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SALTY YURIO
(@SALTY_YURIO) reported
@Telstra Why is the NBN keep going off? It keeps interrupting our Foxtel and our wifi connection. Pls fix this or we’ll be asking for money off out next bill.
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Jason Stedman 🇦🇺 | 🇵🇭
(@st3dm4n) reported
@MattHuismanNZ G'day how are you? Having some trouble with the Foxtel Go app on the slyguy repo running on a nvidia shield. Error message relates to a JSON file??? Please help.
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Jimmy the Blackfella 🥶 ☠️🪃 (NUNYA)🪃
(@jimmyblackfella) reported
@FootscraysFine1 @SkyNewsAust So 7 , 9 ,10 Aren't competition All competing for the viewers & advertising dollars. But Foxtel charge for their service and compete with Netflix ,Stan etc . So tell me how is this a monopoly 🤔 BUT To compete against an organisation that gets a $ billion PA thats a monopoly
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Squizzi
(@Squizzi1969) reported
@FOXTEL_Help why are all my channels on Foxtel Now (other than the news channels) locked and unable to be accessed? I have the essentials and drama package and updated it? And why do I have to wait for up to 5 days for someone from Foxtel to help me (according to your chat)
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William
(@WRD79211538) reported
@abcnews Oh yeah she'll protect Australians from money-hungry oligopolies ... like News Corp and Foxtel 🙄 Libs just can't help themselves with these appointments
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jockboy4
(@jockboy41) reported
@normboy562 Everyone is saying, what's wrong with our ABC, just Google to see who's on the board of directors for **** sake, RWNJ'S the lot of them, from Foxtel to News Corp to Channel 7, Qantas and Telstra FFS.
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Grant Pallant
(@grantpallant) reported
@FOXTEL_Help Sent pm talk to someone who couldn’t help said can transfer I said transfer and nothing
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David Lovett 🏳️🌈♒
(@DJLovett7) reported
@FOXTEL_Help Thank you. I have raised a complaint but didn't get a reference number. How will I know if complaint has been received?
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Peta
(@gocats11) reported
@cartoonnetwork I used to love watching CN on Foxtel with my daughter but the cartoons on it now, especially in the evening are just awful and that terrible pop song that’s on constantly, singing about orange juice and pizza or some rubbish is painful 😖.
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JT™
(@JT026) reported
@AtThePicnics @ToowoombaTips Agreed, **** the other blokes off and I'll pay foxtel for it
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Happy J
(@JohnWil82429696) reported
@Foxtel @petitmiamdinner James fully agree - Foxtel needs to show some customer service 24/7 - Qualify via stream is not correct due to accidents- CEO Patrick Delany needs to review staffing levels and expertise - every year mistakes done and no care shown
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yeah yeah its anne
(@annabell_JG) reported
@Foxtel I powered the box and it is now working and all programs recoded came back. I will contact foxtel help tomorrow as this has been an ongoing issue.