FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 02/01/2026 14:20

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Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (57%)

    TV (57%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Melbourne, Brisbane, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney TV
AustraliaSydney TV
AustraliaPerth Phone
AustraliaSydney TV
AustraliaMelbourne TV
AustraliaSydney Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • rgrahul_gupta Rahul Gupta (@rgrahul_gupta) reported

    @LachlanB_ @kayosports_help both the content and the technical infrastructure is poor - it shuts down if you get a call, email or sms on iphone - abc iview is far superior technically - kayo next to useless on iphone - they dropped sky news without notice - foxtel, foxsports, kayo all basket case

  • jasecordova jar jar minx (@jasecordova) reported

    I’m all for for open communication in relationships and all but when the Foxtel guy is asking me if there’s anything I enjoy about the service and if there’s anything they can do to retain me while I’m trying to cancel? Pathetic. I’m breaking up with you Troy

  • koberulz koberulz (@koberulz) reported

    Foxtel signal keeps dropping out. Did someone forget to dial before they dug or something? This tweet brought to you by mobile data because WiFi is just as intermittent.

  • davesaves1 Dave (@davesaves1) reported

    So @Foxtel I hope you have a ******* belter of an offer for me to renew my contract next time it's up cause paying you what I do for you to bump live W-league in favour of Boxing, Lawn Bowls and the top 20 beat Supercar races is pretty ****. #PERvSYD

  • kesokoji kesokoji (@kesokoji) reported

    @MJFnh By Foxtel idiot.

  • ScruffyEwok ScruffyEwok (@ScruffyEwok) reported

    @FOXTEL_Help We have tried all the trouble shooting,tks.CH186 still only channel not working properly. Apparently your Foxtel technicians have escalated issue today. SBN CH186 has not been working properly across entire Australia all day today! hope fxtel techs fix it soon :( @SonLifeNetwork

  • khovert_ **** (@khovert_) reported

    I never thought I or my peers would be paying more per month than foxtel cost in 2005 for like 5 different ****** foxtelesque services!

  • TezMillerOz Tez Miller reading Lilja Sigurðardóttir's BETRAYAL (@TezMillerOz) reported

    My mother received a text from Foxtel, telling her we have a Foxtel outage. NO ****, SHERLOCK - it's been out since 6PM Wednesday, and it's currently still out now at 10:30PM Thursday. *headdesk*

  • OsCullos Cullos.os (@OsCullos) reported

    @TelstraEnt What crap,how bout delivering the basics you sell?After 65+ years as Telstra customers my parents were forced to leave you & go to Optus after a debacle of an NBN setup. Theyve paid $250+ a month for 20 years for internet & foxtel, 1/2

  • TimeCertainRace TimeCertainClock (@TimeCertainRace) reported

    @compaqfw22 @SportRadioAust compaired to foxtel its crap its full of ads and people from other sports. yes but even so the crowds tcr will get and the people watching on tv wont be enough to keep the series going

  • compaqfw22 Racing Viewer (@compaqfw22) reported

    @SupercarsParity Because murdoch hasnt endeared himself to a lot of the Australian public, that’s why people do care who owns it. Just look at what news limited did to rugby league. Supercars would keep running just fine without Foxtel money. And if it doesn’t, then it never deserves to go on

  • richardfdillon WorldlyRacing (@richardfdillon) reported

    @redamoor @MickLynch_Age I had precisely the same problem last night - Sony Bravia working fine for TV and Foxtel, but not 'seeing' my Optus wifi which was working perfectly on other devices. Rang the Sony 1300 this morning: simply do a hard restart by pressing on/off button on remote > 5 secs

  • Darren09257992 Darren (@Darren09257992) reported

    Get up to watch Nottingham Forest vs Derby and **** Foxtel showing a shity Scottish game??? Why advertise a game and show something else!!!!!

  • Darren09257992 Darren (@Darren09257992) reported

    @NFFC Wish I could watch it **** Foxtel showing a crap Scottish game even though promoting this game 😡

  • dntbsdsire simmy ♡ (@dntbsdsire) reported

    @kIeebarb i didn’t have foxtel bc we were poor so i haven’t seen this show so i don’t get it but anyway that’s me laughing at u

  • Sonjahaugh Sonja Haugh (@Sonjahaugh) reported

    @FOXTEL_Help Facebook is garbage. Thanks Mac.

  • della79 Erin Delahunty (@della79) reported

    Email subject: Add on Foxtel from Telstra! Me to self: Wonder how much it is, always been so over-priced I've never bothered. *scans email* Me to self: $50 for 12 months. Wow, cool. Guess I'm a good customer, x3 mobiles, broadband. *reads properly* Me to self: $50 a month. ****.

  • cooks4luv lacie (@cooks4luv) reported

    @Foxtel Anyone home? I’m still waiting for you to fix this! You’ve been overcharging me for yonks. I’ve returned your box. It’s a measly $139. Everyone on the Board likely spent more on lunch! Pony up!

  • cnboston Craig Boston (@cnboston) reported

    @meiselasb He's correct about Australian current affairs programs; there is little tolerance for lies & BS on a majority of these programs here in Oz, but the only cable station here is called Foxtel & is owned by Murdoch's News Corp; the 'opinion' shows on Foxtel as bad as Hannity, et al.

  • Uber331 Eastern Suburbs (@Uber331) reported

    Hopefully you @foxtel. Will NOT produce another Golf Barons Show ! It’s the most stupid. Moronic pathetic show ever to hit the TV

  • DenizAusten Deniz 🇹🇷🏳️‍🌈 (@DenizAusten) reported

    @EstherDarling4 @Foxtel Noo none of it would have happened! He wouldn't have broken the engagement. But then there wouldn't be the promise of Season 2 and more Sidney & Charlotte! Oh the dilemma. #Sanditon #SaveSanditon #SanditonPBS

  • toddulus Pay Me in Exposure (@toddulus) reported

    @GuardianAus I saw he had problems with Sam Neill’s series on ABC via Foxtel of all things, so I binged it. I can’t see what his problem was. I now conclude he is simply a caricature of outrage without context.

  • ShaneB19 Shane B (@ShaneB19) reported

    @FOXTEL_Help Everytime i change the channel to FS6 it says " NO SATELLITE SIGNAL " Done it all day.

  • EdanCockerell eeds (@EdanCockerell) reported

    Seriously @Foxtel waiting 1 week to see if the issue resolves itself before escalating a case to @NBN_Australia is not conducive to making happy customers that recommend you services to others 🙄🤨😡

  • alchsam Christine (@alchsam) reported

    @NicoleLThynne @tourdecouch @gcntweet I can’t believe this. I bought the damn Fetch boxes, I have Foxtel and the GCN app and I still can’t watch all the cycling 🤬🤬🤬.

  • bren_c_f Brenden (@bren_c_f) reported

    So no free-to-air coverage of the Perth SuperNight round at Wanneroo Raceway this year. If you don’t have @Foxtel you can watch reruns of crap American sitcoms on @Channel7 or @7mate. #RepcoSC

  • richardfdillon WorldlyRacing (@richardfdillon) reported

    @MickLynch_Age Hi Mick. I had precisely the same problem last night - Sony Bravia working fine for TV and Foxtel, but not 'seeing' my Optus wifi which was working perfectly on other devices. Rang the Sony 1300 this morning: simply do a hard restart by pressing on/off button on remote > 5 secs

  • lparsons Luke Parsons / 潘光明 (@lparsons) reported

    I hate it when a movie's digital streaming rights have been bought by the worst streaming service (@Foxtel) in Australia. Forces me to go and buy the movie because there's no way imam supporting that woefully outdated service.

  • landerslass kiwigal (@landerslass) reported

    @FOXTEL_Help Damn the rugby is really the only reason we have kept Foxtel :(

  • ALeague_Villa A-League Villa (@ALeague_Villa) reported

    @ALeagueWrapUp @Foxtel @FOXSportsAUS Oh **** it's just disappeared from Kayo altogether