FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (49%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Perth, Brisbane, Melbourne, Adelaide, Two Wells, Shepparton, Katoomba, Sydney, Geelong, Gold Coast, Canberra and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
TV | |
| Brisbane |
TV | |
| Melbourne |
Total Blackout | |
| Brisbane |
TV | |
| Perth |
TV | |
| Adelaide |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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alunsays
(@alunsays) reported
@thebushnews Don’t know, but would guess not. We’ll see when it appears on TV on Saturday. What was that about the Government giving Foxtel money to support women’s sport?
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Laura Rubinfeld
(@Mumoosha) reported
Trying to cancel Foxtel is a nightmare. Alice in Wonderland insanity. Eighteen hours of back and forth online lunatic communication and still not able to get out of Foxtel. Any pointers?
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Luke P Gavin
(@LukePGavin) reported
@DanieTreg Thanks for the reminder. Have to cancel my foxtel NBN!
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Eden Rabatsch
(@GuruEden) reported
@abcnews I am certainly missing it on Foxtel and even though I prerecord the new national transmission, funnily the subscription keeps stopping which never happens with my back up Channel 9...curiously....
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Ben Hopkins
(@BenHopkinsAus) reported
@JamesMo65348771 @Bolt_RSS I don't watch Bolt. I think he's gone a bit stupid in recent years... ...but... I just flicked Foxtel on and he was on. He raises a good point about the Hard Rock and the bath. 🤔🤔
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Foxtel Help 📺 🆘
(@FOXTEL_Help) reported
@jackieboj Hey Jackie, it could be a connection issue, but usually an error code would pop up if that was the case. Drop us a DM with your account details + what channels it happens on (i.e. is it just FTA channels or are Foxtel channels affected as well), and we'll help out :) -Wilson
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Nicholas J Ng
(@NJNAdvisory) reported
Why is it that I just can't cancel my subscription to @Foxtel once and for all. Their pressure tactics over the phone to retain - today is the day, I finally cancel it as we have so many subscriptions.
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Wayne Smith
(@waynesmith10) reported
@telstra why is your service so bad? No one ever answers the phone, so you try the text/chat function - spend the best part of a day messaging just to amend the foxtel package, finally agree the deal only to be told it’s not possible and we need to start the whole process again!
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Unity Doody Destiny
(@Benny_Bubbles) reported
@joshryancarr Carl got bit and then my Foxtel package ended and I didn't bother renewing. I didn't think it was bad it just wasn't as good
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ShaunTheSheep
(@Shauno_Bro) reported
@sezlloydy @NBL @FOXTEL_Help Twitch is not working either
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Carolyn #🦠
(@PurpleSookie) reported
@PurpleHaze_Lee All of them, but Rugby (union) is losing support and even Foxtel have dropped them. Australia used to be very dominate in that code but not so much anymore but very strong in League still. In some parts of Australia they couldn’t name an AFL team
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Saley
(@saley36) reported
@FOXTEL_Help Hi, You replaced my IQ2 which died approx 12 years old and was unbeatable. IQ3 in the house for 2 months and it is terrible. Aus v NZ T20 failed today!!!!! happened many times.
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Robert Larosa
(@roblarosa01) reported
@Foxtel thanks for the text about your scheduled maintenance 30 minutes after the signal went out. Really helpful.
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Punchy
(@MpPunchy) reported
@nicko_316 We were basically abused trying to cancel during Covid. Never again Foxtel. Best thing we ever did was leave them and get Netflix & now Kayo
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koberulz
(@koberulz) reported
Aaaand I have no Foxtel signal again. #NBL21 #NBLCup
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Owen
(@OSAC79_NPG) reported
@poorlyg @FOXTEL_Help Ur Tv has internet mate . Foxtel live! Use same login details as the app
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🔴Steve Wilson⚫
(@sandm52) reported
Foxtel half time summary spot on. Carlton selling point to Saad was we don't need you to play lock down we have enough others to lock down small forwards. All Carlton small defenders are all kick chasing and saints are cashing in.
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Imafade
(@Imafade) reported
@CraigsterThe Every week has gone down the drain since covid. Each day that passes I wish I was back in Australia. Can’t do much with these restrictions. Might as well be in Oz having good wine and cheese while watching the footy on Foxtel.
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muz1975
(@muz19751) reported
@FOXTEL_Help so if a subscribe to all the streaming service to get my sports and whatever else I want to watch I will save about $50 a month by scrapping your service ? Want to offer me a deal to stay ?
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wen615
(@wendrose21) reported
@Telstra I still have daily issues with signal and foxtel telstra. Rebooted, manually and via online foxtel support but tv still has foxtel streaming freezing & not working properly.
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Napalm Death of the Author
(@tomorrowsashes) reported
@TrollmanBullcum It's owned by Foxtel who are shithouses at everything. Had their streaming app for a while to watch succession & it was absolutely terrible. My partner likes the NBA, can stream HD from the NBA app no worries. Any game on kayo is basically unwatchable
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She-Wolf Of Wall Street
(@SammyCheckedOut) reported
@RayRockyDog @CaseyFrigginRae Oh nah I hate Foxtel. God damn it. I'll wait for it to hit Netflix haha.
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Nicholas J Ng
(@NJNAdvisory) reported
To have to ask their call centre to respect my time and my request to disconnect, then proceed to try charge me $29 a month to maintain my "loyalty discounts". No thanks Gee the Foxtel business model is so broken.
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Luke van O
(@LukevanO) reported
Foxtel's UI has variable-speed fast forward and rewind like they've never looked at any other streaming platform's playback controls. It was useful when files had to be viewed sequentially. Come on. Be kind rewind the stream for the next viewer.
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Nick
(@DakotasStorm) reported
Foxtel's subscription service being so expensive in a time where there's so much competition is wild. I want to watch the new Batwoman and Flash episodes but I don't want to pay the high subscription fee haha.
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Nick Ng
(@nicko_316) reported
Finally managed to cancel my Foxtel subscription. Had to ask the call centre to actually respect my decision. The audacity to try to charge me $29 a month to retain my loyalty discount in the event I return back? GGF'D! Bring on Kayo + Stan + Netflix.
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Tahlea
(@tahlea_rose) reported
...... is that camp rock step for real?? never thought i’d be glad we never had money for foxtel or the disney channel & co 🙄🙄
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chauie
(@ciaochauchau) reported
@FOXTEL_Help Totally useless. False advertising and no follow up customer service, via Facebook email and now Twitter. No wonder your company is going under. Canceling account bye
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Sarah
(@sezlloydy) reported
@Shauno_Bro @NBL I'm annoyed!! **** off the NBA mini!! @FOXTEL_Help get your **** together
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Jean-Paul Bartolomei
(@ultimablackmage) reported
@FOXTEL_Help why is streaming so garbage via Foxtel IQ3? I have way over 100mbps via my connection & yet the box only gets maybe 35mbps & STILL HAS FLUCTUATIONS IN RESOLUTION! What is wrong with your streaming service?