FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (50%)
• Internet (31%)
• Total Blackout (9%)
• E-mail (3%)
• Wi-fi (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

City	Problem Type	Report Time
Brisbane	TV	8 days ago
Matakana	Internet	11 days ago
Adelaide	TV	13 days ago
Brisbane	TV	19 days ago
Adelaide	TV	19 days ago
Kincumber	TV	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MC_Hammer75) reported 6 minutes ago

  @Aliceh_1936 It's so conflicting as I pay for a Foxtel subscription and enjoy the NRL via Fox way more than 9, but their journalism department is a bag of *****. I've blocked them on here so I don't see their rubbish clickbait. And on Galvin, **** every journo who **** on him. Wankers.

• 
  Paul Morris (@thefireman08) reported 7 minutes ago

  @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

• 
  Peter Dewar (@PeterD84508) reported 11 minutes ago

  @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

• 
  Mike Oxbig (@Manbearpigzebra) reported 13 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  Kaitlyn (@doublepiked) reported 14 minutes ago

  Foxtel hasn't got a single nrl or afl replay available from this week. What a useless piece of **** this service is.

• 
  Tom Garner (@tom_garner) reported 15 minutes ago

  “There might be a change in broadcasters” Reading in far too much: - “might” - All on Sky on table? - No BBC? Bad IMO - huge reach. Unless ITV want it to add to rugby pfolio - On Pay TV. DAZN? Owns Foxtel so aligned with NRL, but £26 pm. TNT? Not the same production quality

• 
  Scrumblebum (@scrumblebum1) reported 19 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 20 minutes ago

  takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria

• 
  Leigh (@hinterland33) reported 23 minutes ago

  @sportandracing @AussieNinerGuy @footyindustryAU Um Yes AFL broadcast agreement with the Seven Network & Foxtel includes built-in annual indexation Compound Growth: The contract features an in-built indexation rate, which represents a compound annual growth rate of about 3.6% for the rights fees over the life of the agreement

• 
  Piewarmer (@poundtown777) reported 24 minutes ago

  @FOXFOOTY @Foxtel what the hell is going on??? Why am I watching 2 channels of footy in INDIAN???? Sort this crap out #afldogstigers

• 
  Biscuitman (@biscuitman007) reported 26 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Matt McDermott (@MattMcDermott74) reported 30 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  Stewart Noble (@Stewy_Noble) reported 32 minutes ago

  Hey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel

• 
  Surf n Turf (@surfnturfnsurf) reported 33 minutes ago

  @ParamountPlusAU the Chelsea wanderers game is not working through Foxtel app

• 
  The Steps (@mcnamara_team) reported 35 minutes ago

  @clarke3110 @bondiroosters Yep, Kayo is just the revamped Foxtel rip off. The AFL and NRL have let down the supporters, won’t be long until the attendance to games drops because the general lack of interest is.

• 
  RichitiGrub (@WSWanderingEels) reported 36 minutes ago

  @Debre947 More games this year have a FTA component to them than previous. So Foxtel for the AFL will more than likely be down due to competing Free to air and doubling up multiple games and sometimes 3 game like the Sunday just past. Looks rosie but the numbers you don’t see will be poor.

• 
  Chris. ⚓️ (@mr_chitafa) reported 41 minutes ago

  @lozza929406 Foxtel were just as bad. Huddo spent the entire last quarter going on about it.

• 
  Briggsy (@champingyon) reported 41 minutes ago

  The Foxtel commentary team for this Titans vs Manly game could be the worst of all time....

• 
  LJ (@ADDICTED2GAM3S) reported 41 minutes ago

  @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

• 
  Ray Gatt (@Gatty54) reported 42 minutes ago

  @Foxtel are there any issues with Foxtel atm? Can’t access. Keep getting the rotating circle

• 
  George W. Grundy (@georgewgrundy) reported 43 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  Lexi (@baroque_doll) reported 44 minutes ago

  Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

• 
  Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported 48 minutes ago

  @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

• 
  ExHullKiwi (@HullKiwi) reported 49 minutes ago

  @craigspeculator @Foxtel Sorry for your loss Craig. I am working through my mum’s huge pile of paper to find out what needs paying and cancelling. Worst so far is her lawyer who was incredibly rude and refused to share her will without her death certificate despite me being the executor.

• 
  Andrew Bradley (@AndrewBradley33) reported 53 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 53 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  James Jones (@JamesyJones) reported 55 minutes ago

  @OMGTheMess Coalition also handed out $40m to Foxtel. Complete and utter scam. Cash for comment each and every night. There was no tender, no conditions and no reporting. All to a subscription service that cheerleads them every night. But the Right don’t dare bring that up.

• 
  alunsays (@alunsays) reported 59 minutes ago

  @leighjones0212 @Foxtel If you’re a CBA customer you can get Binge and Kayo for $17 a month. Ditch Foxtel.

• 
  I’m an 8️⃣1️⃣🏁🏁🏁🏁🏁🏁 (@geranium555) reported 1 hour ago

  @AmeliaBee7 @xskinn It used to fill me with anxiety and annoyance when I had the displeasure of having sky free on Foxtel. And seeing this idiot sitting there like a pompous buffoon. Thank Christ they removed free Sky News.

• 
  Darrel Nay (@BlueLionMusings) reported 1 hour ago

  @Foxtel I've been a customer for 30 years or thereabouts and I never get offered these prices - not impressed. Foxtel seems to be more and more women's sports with more and more ads - the value for a viewer has collapsed. Why am I charged almost twice what a new customer is charged ?