FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (50%)
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Internet (24%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Canberra, Perth, Brisbane, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, Gold Coast and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Canberra |
TV | |
| Perth |
TV | |
| Brisbane |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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The Dragon Demands
(@ADragonDemands) reported
Good news for Australia, at least; they currently stream HBO stuff on Foxtel...which has been criticized...but, there are rumors that their new "Project Areas" is actually a plan to develop some sort of localized HBO Max service for Australia. We'll see how that goes.
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The Dragon Demands
(@ADragonDemands) reported
Good news for Australia, at least; they currently stream HBO stuff on Foxtel...which has been criticized...but, there are rumors that their new "Project Ares" is actually a plan to develop some sort of localized HBO Max service for Australia. We'll see how that goes.
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Allan Edwards
(@big_al_ed) reported
@FOXTEL_Help @Foxtel Sent that DM over an hour ago. Still had no response... customer service anyone?
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🔥💧🐨🌱💓🌍 MelissaD
(@D_Melissa2) reported
2) We never use the FOXTEL and it took us 3 months to realise that they declined to tell us they were now billing us for this now because in new terms contract this wasn’t included. I received a refund after I gave them a roasting.
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Ms Soapbox
(@MsSoapbox) reported
@Igh0108 @Foxtel @australian Done my bit in that, partner moved in, courier rag was banned, he obliged and now realises what a **** rag it is.
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Alan Petridish
(@Faustus_Socinus) reported
The Foxtel commentators are awful, they are lazy boring shites. There are dozens of kids who would kill for their jobs & would clearly do it better. #SYDvWUN
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🔥💧🐨🌱💓🌍 MelissaD
(@D_Melissa2) reported
1) Telstra recently bumped us onto a ‘better’ NBN plan - you guessed - one that cost us more $$, saying old one expired, new one super fast. Ever since the speed and range has been painfully slow. Also billed us 4 FOXTEL that used to be free in package.
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Calvin McClure 🐀🐀PORTA POTTI SEWER RAT 🐀🐀🐀
(@CalvnsharpieBoy) reported
@EddyJokovich @Lynny_Pinnie Plenty of ways to get rid of them dont support anything Murdoch from Foxtel to sky news to gutter press papers our house is free of all Newscorpous
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Kathleen Coffey
(@redkatzz) reported
@FOXTEL_Help I don't have issues turning them on, as it is set permanently on captions & I double check it before I watch anything, it's just not working. It is set up & switched on but still no captions. Captions work for other channels I tested.
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Mark Serrels
(@Serrels) reported
@dr_nic I dunno if it's Foxtel bad. But you'd reckon Disney could get this right.
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DJC
(@Derby71) reported
@saintbenny63 @Foxtel They only care about new customers, they don’t give a **** about long time customers. If it wasn’t for the @NRL & racing I would cancel it.
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thetipsman
(@thetipsguru) reported
@saintbenny63 @Foxtel I am about to cancel aswell no longer value
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liverpool dragons
(@NTsilimos) reported
@saintbenny63 @Foxtel 100% thanks for reminding me. I have to cancel foxtel too. No loyalty at all. I have been with them from the very beginning and tight asses signing up now are getting better deals. Absolute joke!
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Apolinski
(@Apolinski1) reported
@AusGovMediaTech Foxtel should never have exclusive broadcasting rights to any sporting event in Australia, why is this still a thing. I would love to watch F1 live through F1's own subscription service but because of Foxtel that can't happen.
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🔥💧🐨🌱💓🌍 MelissaD
(@D_Melissa2) reported
3) If you’re like us and entry level Foxtel was previously added to your package as a free component check - you’re paying $25 a month now. We never watch it. It was tricky to solve because they logged us out of our Telstra/Foxtel ID and we couldn’t reset, all whilst being billed
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🔥💧🐨🌱💓🌍 MelissaD
(@D_Melissa2) reported
@CalvnsharpieBoy We never watch Foxtel. It was just a part of the NBN package.
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Brett Dwyer
(@BrettDwyer1) reported
@BrentFord26 Been through it all with Foxtel. The call centre would tell you to cancel then reinstall the next day to take advantage of any offers rather than just match the offer. What a way to run a business.
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Nathan
(@SeaEagleSpur) reported
@binge When will there be support for Binge / Foxtel Go Multi-room on PS5?
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Apophis
(@PerihelionSpace) reported
@FOXTEL_Help what's going on with the weather channel on foxtel go? im getting this message "There's a problem with this video. We are working to fix it. Please check back again later. Error code: PE4004"
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rosies in love with banshee era
(@theuncannyrosie) reported
@nocheIIe its literally the worst thing ever i hate australia😭😭 d+ doesnt have the new episodes and we dont have foxtel anymore 😔
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Lisa Anton
(@35Lcaf) reported
@SamHeughan What, damn it don’t have FOXTEL
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Russell Jackson
(@rustyjacko) reported
@DamianWhite42 of the many terrible things Foxtel has done, ruining the x 2 fast forward so it’s jerky and unwatchable is right up there
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🔥💧🐨🌱💓🌍 MelissaD
(@D_Melissa2) reported
5) What’s more FOXTEL doesn’t have consumer phone support service on weekends! So we were trying to get onto them to cancel something we never wanted and you can’t reach them. Finally I think we were able to go through Telstra but gosh that’s sneaky how hard that is to exit it
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Peter Ulm
(@getproductive) reported
I had a call centre conversation last night with Foxtel. I just got asked by them to do a quick 2 minute survey. Happy to oblige but wouldn't have if they wanted a slow 2 minute survey.
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Benny
(@saintbenny63) reported
So filthy on @Foxtel I pay for the top package with 2 boxes and now they are asking me to pay extra $ for stuff I used to have included. Been with them since 1995 how’s that for loyalty. Hey @Foxtel loyalty goes both ways as does my ability to cancel
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Eric Berche
(@berche_eric) reported
@Gemmasparkle @KMooreGilbert Are you talking about the interview Kylie had, unfortunately I missed it, I don't have Foxtel. I have followed Kylie's case since Aug 2020. I have found Kylie's ordeal horrifying and disturbing, I have been emotionally affected. I've never met Kylie BUT... 1/
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Dan C✂️
(@ThatcheriteDC) reported
@Ronnie62597744 @SkyNewsAust Sadly they are wholly different companies now. Sky News Australia is still controlled by the Murdochs through their Australian satellite network Foxtel. But Comcast, a very left of centre American media giant, outbid them to take full control of Sky in the UK and Europe.
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Allan Edwards
(@big_al_ed) reported
@FOXTEL_Help why does Foxtel continue to offer better deals to new customers than it does to customers who have been loyal for 20 years. This is clearly a flawed business model. Just got told I needed to cancel my sub and wait 30 days before rejoining to get a better deal. Crazy!
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💧Al
(@admiral_tee) reported
@Foxtel Support Murdoch? Credlin? Kenny? Other social lepers? Nah, I'm good.
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Nic Healey 🎙️🥃
(@dr_nic) reported
@Serrels Like foxtel bad?