FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (44%)
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Internet (29%)
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Total Blackout (17%)
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Wi-fi (8%)
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Phone (2%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Gold Coast, Brisbane, Melbourne, Perth, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
TV | |
| Sydney |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Geddes
(@matthewgeddes70) reported
@DinosaurLeague Don't think Foxtel or Channel Nine would have liked Broncos going down a couple of years back.
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Sue McGorlick
(@sue_mcgorlick) reported
@AusGardner @Foxtel Never. Not 1 penny to Murdoch
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Jugador Apuestas (🎲)🇦🇺
(@JugadorSydney) reported
@Foxtel Why does #Foxtel not provide same deals for long standing customers! Vote a protest people or cancel #Foxtel!
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Chris
(@cpt081) reported
@Foxtel Don't be fooled. Foxtel is a nightmare. Customer service is ****-over a hour to speak to a consultant, who is not trained properly, lack ability to communicate (usually English not 1st language),only knows a few things. It a horror story. Cancelled Service
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LP Cowling.
(@_LPCowling) reported
@FOXNRL @Foxtel @kayosports Not being half dead after a concussion will help Yeo this time around, too.
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Chris mullins
(@Chrismu30875787) reported
@Foxtel Cut out the ads it's all crap Especially when witching wrestling too man sheesh
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Dean Woodyatt
(@WoodyattDean) reported
@wpasterfield @Foxtel Just ask politely to log a formal complaint if they've provided faulty equipment and you can prove its not fit then rather than pay the ombudsman referral fee to resolve the complaint as you're not satisfied with the resolution they will offer to send you a replacement
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MarkC
(@MarkC71710524) reported
@Foxtel Over priced crap that's going broke.
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AJK
(@stuck_toilet) reported
@HuwTindall Also, RA turned down Foxtel's $300 million deal over 5 years and are now complaining about the large difference in broadcast deals between the 2 countries and now wants a share of NZR's revenue. He basically wants NZR to share their money to cover RA's incompetence.
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Aspen/Arion 🏳️⚧️
(@spdern_) reported
@Foxtel @NoodlesBotRemy oi foxtel i wanna be on the jury wtf @Foxtel
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Skyowl_
(@skyowl_) reported
@Foxtel It’s interesting seeing the people that support Murdock. I’m presuming that they don’t care too much about the things he does. It takes all kinds!
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Pete Williams
(@PeteWil52408518) reported
@FOXNRL @Foxtel @kayosports Brooks got a very good back ended deal because Tigers Management panicked when they lost Teddy, Moses & Woods. Those 3 left because Tigers Management appointed rubbish coaches & the retention didn’t see the value in them soon enough! Tried 2 low ball them. Thus we r still ****!
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Andrew
(@wheelsta22) reported
@wpasterfield @Foxtel I had a similar issue years ago. They never ended up replacing and I had to purchase one at Westfield. No longer a customer. The incompetence of their call centre is beyond compare.
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𝓛𝓲𝓼𝓪 𝓢𝓹𝓸𝓻𝓷
(@lisasshoes) reported
My @foxtel service bundled with @Telstra won’t work. I’ve called @telstra 4 times today & I still have NO service. Technical support is now unavailable- I guess the techies have knocked off for the day. I’m a long term paying customer, no service provided. - this is pathetic.
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Sir Render Monkey
(@yinyangman69) reported
from
Launceston, State of Tasmania
@clarkycj I feel like this could be the plot to a very bad Christopher Nolan movie. Probably a Foxtel exclusive.
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MLZ Team zammit
(@zammutty) reported
@wpasterfield @Foxtel Cancel them mate I was the same as u mate
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oscar
(@coolcatoscar) reported
@FOXTEL_Help So What HELP is it you people do
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Skyowl_
(@skyowl_) reported
@Foxtel Do you want to support an organisation that appears to be actively trying to turn societies all around the world against each other? If you do then at least realise what your doing and admit it to yourself when you finance them!
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gragra
(@gragra94728133) reported
@Foxtel Unfortunately, now every time I see Sam Neill I associate him with Foxtel and by association, with Rupert Murdoch. Great actor, but I now have trouble enjoying his performances.
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john888
(@johnmetalftw) reported
That tradie deodorant commercial is the most **** gay **** ever. Makes me puke. Doesn’t shock me that **** Foxtel would show it
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Ron D'Paradise
(@ron_dparadise) reported
@wpasterfield @Foxtel I had same problem, then nice ******* phone said don’t worry about the new remote control as you are due an upgrade of your box. Best result I’ve ever had with them
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Bay 49 Wanderers
(@Bay49Wanderers) reported
How bad and fuzzy is channel @9NewsAUS nothing compared to Foxtel’s clarity #Origin19
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Meցαn
(@MeganTellTriage) reported
@heidimur @bill_dobell $600,000 p/a + unLimited T&E Not a bad pay check for culling off thousands of Victorians. Then again I watched a crime show on Foxtel once and the going rate for a hit man was $80K per body. Maybe the Commander did get short changed!
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Anthony Beaini
(@AnthBeaini) reported
@ACurrentAffair9 The only reason they need support is because of **** wit media journos like yourselves! Have a good look at what you’re actually doing all for a god damn story for a show that no body even watches anymore except for 70 year olds that can’t get their foxtel working.
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oscar
(@coolcatoscar) reported
@FOXTEL_Help Arvo. Have IQ3 have developed a problem of delay between remote and unit. unit 8 years old? tried a newer remote same delay. new batts same. Your thoughts. delay up to 2/5 seconds at times
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Jamamio
(@jamamio) reported
@wpasterfield @Foxtel Just tell them your set top box has stopped working, and when you try to fix it, tell them the remote is unresponsive, they'll send you a whole new kit! (maybe)
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Foxytester
(@beneggins1) reported
@FOXTEL_Help I am having broadband issues can I call 131 999
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matt
(@iamnotbatman01) reported
@FOXTEL_Help @telstra @NBNCo is there an outage in elsternwick today? No internet or Foxtel cable since about 8:30- 9am today. I am aware of united energy doing work in near location.
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Planet tenant
(@planet_tenant) reported
@Foxtel Sorry Foxtel, try facebook, Twitter don't seem to give a **** about Murdoch businesses
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Paul McMahon
(@paulmacca1967) reported
@FOXTEL_Help our Foxtel remote no longer has a working number 1. Making it hard to change certain channels. Is there a quick fix option to fix this issue?