FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (58%)
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Internet (25%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Adelaide, Melbourne, Perth, Townsville, Gold Coast, Hobart and Cairns.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Sydney |
TV | |
| Brisbane |
TV | |
| Sydney |
Internet | |
| Adelaide |
TV | |
| Sydney |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Allen
(@xnetcrit) reported
So, sorry to say @FOXTEL_Help has been entirely unable to help today, for the fourth time I have tried to solve this issue. It is a #FirstWorldProblems i know. But still: @Foxtel needs to know its loyalty scheme foxtel first is a joke. Because loyal customers are treated badly.
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Leanne D
(@madswansfan) reported
@DanielGarb No improvement for fans really. Still only 1 gsme on free to air with all other games on (yet another) streaming service. Only extra is a new pregame show but Foxtel had one for years.
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Dean Rosario
(@DeanRosario) reported
Surely, we've evolved beyond caring if Aleague is shown on a "primary channel"? People, who are too lazy to click a remote aren't choosing content. They're just choosing primary channels. Kidding ourselves if we think placement of Aleague on Foxtel 1,2,3,4,5.. was the issue.
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Ben
(@benno_76) reported
from
Westfield, State of Western Australia
@cweaver1983 10 years ago people were walking away from Foxtel because we were paying $100 for crap we didn't watch. We're headed towards $100 for subscriptions we don't have time to use
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Sami Dowd
(@samidowd) reported
@rusinc_ I'm not sure but whatever it is Foxtel are plugging the **** out of it.
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Matt
(@mattySP__) reported
@steveburgess23 As it is you could have 4 or 5 different services and still wind up paying less than Foxtel was when they were the only game in town so it's not all bad even if you did need a few
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LRH38
(@LRH38) reported
Been in Melbourne for a few days, no Foxtel, had to look at the absolute crap the TV stations show down there
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Andrew Peacock
(@AndrewP59208733) reported
@FOXFOOTY @kayosports Just cancelled foxtel. Uninstalled AFL app of phone & pc. Trying to workout how to get Ticketek to cancel and refund the families Swans Blues tickets this weekend If I can det-tune 7, from the digital TV, then I'm done with the AFL.
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Alister L
(@al_nz) reported
As much as people love to bag Foxtel etc, how do you all feel now that you have to pay for Kayo, Stan, Pararmount+, Optus etc etc etc just for sports? Fragmentation of content sucks and it's going to get worse.
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Mace
(@macec88) reported
@gleebo41 @sincerestseth Or people will cancel the current subscription service which is higher cost per month with Foxtel and change over?
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Ms Clooney
(@hotpies4) reported
@DavidPalmer1985 Good move. I have never looked back. Kayo, Stan and Netflix is $45 per month. More than enough! No reward for long term @Foxtel customers.
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Quazi
(@ColinBoer) reported
Sucks how @kayosports doesn’t support more devices such as #fetchtv, XBOX or PlayStation. Asked this same question years ago and still not available. Even the app on AppleTV is pretty average. After all this time #foxtel is still the worst by trying to monopolize content #kayo
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Trixy for justice
(@trixyforjustice) reported
@caz54552483 @poornhonest Never had Foxtel. Never will. I imagine it’s like drug addiction & they don’t make it easy to ‘get clean’. I dumped The Advertiser & Australian years ago-#MurdochGutterMedia blatantly promoting RWBS to gullible readers who don’t realise they’re being manipulated. Very frustrating
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Jarrod
(@jarrodf_) reported
@Foxtel I don't want to exaggerate, but I suspect I'd rather hear the death rattle of my only child than support that cancerous creep, Murdoch.
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Dimitri Peppas
(@DimitriPeppas_) reported
Such a shame Foxtel won’t have the A-League rights for the new 4-5 yrs. Foxtel took a punt back in 2005 with a new League and have provided an exceptional broadcast coverage, inc pre, during and post match, plus weekly shows past and present. Let’s hope Ch 10 doesn’t **** it up!
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Chris Gomez (RATTY )...I lean a bit to the Left
(@poddiguy) reported
@Foxtel shame Id never watch it on Foxtel the evil arm of Murdoch ,not getting a cent from me
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Matthew Allen
(@xnetcrit) reported
Ok. Now getting help. It is interesting to observe that DM twitter help is slow semi synchronised comms. Different rhythm to either phone or regular DM exchange . Be curious to know from @Foxtel if customers are happier with it than phone?
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Dean Rosario
(@DeanRosario) reported
Let's hope the info is accurate & Football has finally cut all ties with Murdoch & Foxtel. Of the 3 commercial FTA Networks, Ten Network is the least offensive. Will give them a chance to prove their worth. I never expected Optus to do such a terrific job, so keep an open mind.
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Nic Rojas
(@Nic_Rojas_99) reported
@vesh88 I think this was always the problem, many people wanted Optus or Stan cause it was already convenient. Altho it’s a cheaper deal than getting Foxtel and personally I never used anything for Foxtel but the A-League so I’m glad to finally get rid of it.
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Dead air in the derrière
(@gxkoptaride) reported
Bad thing about social media is we all get a peek into the private lives of rich&famous and they’re FKN HORRIBLE vote4me? GF Same too for ****** dolebums. Foxtel on 60” tv, vidya games, fast food, smoking darts/ ripping bongs/ getting drunk 24/7 80aday? GF #FOallUall #auspol
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Sam
(@yma6rocks) reported
1 hour to go!!! #MrInbetween @Foxtel Why cancel this successful show? Like cmon keep it going!! #SaveAussieDrama #SaveScriptedContent
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DJR GIRL1217
(@MichelleDuthie) reported
@PerthGloryFC @ALeague @WLeague WTF? So no longer on foxtel?
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JRForever267
(@JForever267) reported
@DeathtoALeague @smfcmike @Channel10AU There problem now. In Fact, Foxtel should celebrate this as they are free and able to focus on their sporting strengths
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Jodz
(@Jody_Robzz) reported
On one hand I'm pleased with new #Aleague deal. As its not foxtel. But another streaming service - PLEASE NO
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SK8Gav
(@CMESK8n) reported
@Foxtel your phone customer service is a joke, your prices are a joke .. where I the watchdog, the monopolisation of pay TV is ridiculous.. something needs to change
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Hutch
(@ProfessorHutch) reported
@anthony_geurts Exists in the US already. Looking for content to launch within Australia. So yes, another streaming service. If we add up all the streaming services we have, reckon we're easily back to paying that Foxtel premium everyone was complaining about back in the day.
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Doug Black
(@DougBlack7) reported
@neilsherwin Optus may have had its issues at the start, and still has its issues. But now it's far better than Foxtel ever was. I also found that differnt devices had differnt issues when streaming, Eg, my cheap Android TV is **** to stream Optus, but on my Macbook Pro it's mint 👌
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Daniel Sutton
(@danielsutton10) reported
@AngelaBishop @FOXTEL_Help This would never happen with Paramount+
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Thomas Afford
(@AffordThomas) reported
@BlackPanthaaYT So i had access to a car, more than 2 foods in the house, heater and aircon in one room and foxtel... **** my family was loaded
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Dean Rosario
(@DeanRosario) reported
And, time to say Adios, Auf Wiedersehen, Sayōnara & the more universally recognised🖕🏾 to Foxtel, FoxtelNow, FoxtelPlay, FoxtelGo, Kayosport & all Murdoch Media. No more listening to commentators chattering & giggling about irrelevant garbage during football matches.