FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (52%)
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Internet (23%)
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Total Blackout (16%)
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Wi-fi (6%)
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Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Perth, Kiama, Sydney, Brisbane, Adelaide, Scarness, Bundaberg, Canberra and Kalgoorlie.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Perth |
TV | |
| Kiama |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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kerri
(@kerrilaughton83) reported
@FOXTEL_Help an explanation would be helpful why foxtel not working
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LoneVaultWanderer
(@LoneVaultWander) reported
@FOXTEL_Help @Chelbyville Nrl is well behind the live footage. Fix it.
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Bailey
(@bailhagat) reported
@kayosports **** off Foxtel this is a joke!! Logging out during a game logging in every 2 days piss off
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Pat Murphy
(@PatMurp51355096) reported
@FOXTEL_Help @Chelbyville Sale issue can’t watch the AFL - what is going on
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Mark
(@riley_aufc) reported
@Jessee0923 @Foxtel Same here. It is a very expensive service to have foxtel ONLY to watch A-League. And this is what I get. I am Pissed right off.
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Justin Bragg
(@JustinSBragg) reported
@DanielGarb @Foxtel Guarantee there will be no discount credit for this issue, normal response will be technical issue (really you dumb arse)
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josh ladd
(@joshthelad3) reported
@FOXTEL_Help @pearl_jam12 Not working tonight every channel showing wrong programmes, no live sport on
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dags70
(@Dags_1970) reported
Bloody Kayo is down FFS .. #foxtel
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Tristan
(@ParramattaToWin) reported
@FOXTEL_Help hey guys can you tell me what the issue is with Foxtel Go please … it seems to be stuck !!!
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hillyfromoz 🇦🇺
(@hillyfromoz) reported
@ChefCheleki Is kayo down like foxtel go is?
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Guy Incognito
(@Guy1ncogn1t0) reported
@FOXTEL_Help @Chelbyville "Thanks for letting us know." You've known about it for an hour. Fix it.
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Gerard
(@Geraldo_042) reported
@livxcandra_ @burrosavic @FOXTEL_Help So annoying. Shame they never muck up taking money out of my account every month.
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Brett Carty-Salmon
(@brettcs) reported
Foxtel broken and nothing from foxtel @Foxtel @FOXTEL_Help ... Would be nice customer service if you could give an update
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alex.
(@alexanderjrich) reported
@FOXTEL_Help what ******** fix the footy
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TruepennyRob
(@TruepennyRob) reported
@FOXTEL_Help and @kayosports both down and experiencing issues it seems. Foxtel Now on a loop, and Kayo exceeding the global rate limit. Feels like a DDoS....any confirmation?
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Cam
(@camlouis) reported
@FOXTEL_Help @FOXTEL_Help is the service still down?? Can't watch the NRL
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Michael Littlejohn
(@chooxs) reported
@Cal_O_Rynn no Foxtel for me it's down have to listen to ABC radio
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Dean Young
(@investinbulls) reported
@Foxtel few issues with your Foxtel go right now? Trying to watch roosters but the channel is still showing parra rabbits
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PDavies
(@Pdavies576Peter) reported
@Salsa005 @FOXTEL_Help Foxtel have zero customer service. Listening on my phone as well like 25 years ago
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Michael
(@Michael75630983) reported
@FOXTEL_Help @Foxtel Foxtel Go is down and the lack of communication from the hundreds of people requesting updates for over an hour is appalling. Could you please advise what is happening and when we can expect to have access to the service we pay for? 🤡🤡🤡
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Matt Payne
(@Payne_Matt) reported
Last weekend in May must be server reset time at @Foxtel & @FOXSportsAUS - had a similar problem a couple of years ago heading into the Indy 500 coverage.
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Brooke
(@B_Richardson_) reported
@Troiboi @FOXTEL_Help Yeah must be I have been having trouble for about an hour !
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Scott Donald
(@scottdonald75) reported
@AFL @Foxtel @FOXTEL_Help any chance you are going to fix your issue to allow this match to be played on foxtel now ?
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Andrew Hammond
(@happy_1971) reported
Is anyone have trouble with Foxtel Essendon Vs West Coast Eagles?
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TommyMelbourne
(@TommyMelbourne2) reported
@FOXTEL_Help It’s bad enough we’re stuck on lockdown - but now no footy because your app is utter 💩💩💩💩💩💩👻💩💩👻👻
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Polites Family
(@PolitesFamily) reported
@scottdonald75 @Foxtel Where are you located? I thought is was down in a few areas?
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Daniel
(@Typewriter8) reported
@FOXTEL_Help why is my foxtel go not working?
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Mick Lacey
(@mlacey76) reported
@FOXNRL Why is Foxtel Go app not working
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Em McGown
(@McgownEm) reported
@FOXNRL Why is Foxtel app and Kayo not working!
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Lou
(@LouiseR27845272) reported
Seriously bad form from @FOXTEL_Help @Foxtel @Foxtel_Newsroom what’s going on? How are your Marketing / PR / Social Media Comms Team not prepped for customer comms when your products aren’t working?