FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (44%)
• Internet (32%)
• Total Blackout (9%)
• Wi-fi (9%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Melbourne, Kiama, Adelaide, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Sydney	Wi-fi	1 day ago
Brisbane	TV	2 days ago
Melbourne	TV	13 days ago
Melbourne	Total Blackout	14 days ago
Kiama	E-mail	22 days ago
Brisbane	Internet	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan (@bimmyjartel) reported 5 minutes ago

  @H_the_Strange @FOXTEL_Help I'm going to go through what we've got and cut it back to the basic. Maybe even get rid of it for the summer and come back as a new customer in March. They offer new customers cheap packages. But don't give that offer to existing ones. As you say, they don't care.

• 
  Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported 8 minutes ago

  @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

• 
  bndt (@banditkayfabe) reported 9 minutes ago

  @c0op111 I just don’t want channels though I am using Kayo a streaming service. If I wanted Foxtel Now I would’ve gotten that. I just don’t understand because all they have to do is flick a switch. Doesn’t cost them anything

• 
  RichitiGrub (@WSWanderingEels) reported 9 minutes ago

  @Debre947 More games this year have a FTA component to them than previous. So Foxtel for the AFL will more than likely be down due to competing Free to air and doubling up multiple games and sometimes 3 game like the Sunday just past. Looks rosie but the numbers you don’t see will be poor.

• 
  Judy Bourke (@judithbourke) reported 15 minutes ago

  @TraceyLee_07 Try Foxtel all it is repeats Really we are paying for a service not repeats

• 
  bndt (@banditkayfabe) reported 18 minutes ago

  The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

• 
  K•A•N•E (@kanethesaint) reported 19 minutes ago

  @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 19 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  Ian Clarke (@ianclarkeAU) reported 21 minutes ago

  @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

• 
  Nick S (@Froggy2970) reported 22 minutes ago

  @FOXNRL Tallis would be the main reason I cancel my Foxtel. Can’t watch 360 because of that Neanderthal.

• 
  DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported 24 minutes ago

  @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

• 
  Mike Oxbig (@Manbearpigzebra) reported 24 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  Brendan Johnson (@the_red_heifer) reported 31 minutes ago

  My Foxtel stream just cut out after Latu got inexplicably sent for 10, that's a sign from God I say

• 
  Cant Post - X Sucks (@SuthoDan2) reported 33 minutes ago

  @pantherman45 Disney has nfl Netflix has wwe Paramount has ufc Literally only nrl left on foxtel Big trouble

• 
  Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported 33 minutes ago

  @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

• 
  Richard (@RichardBlackgum) reported 39 minutes ago

  @hook_gc @FOXNRL It's Fox, try and cancel foxtel for an elderly relative. I wouldn't recommend them to my worst enemy.

• 
  💧Elizabeth Marr (@JmarrMarr) reported 40 minutes ago

  @RhondaGarad @SBSOnDemand I was trying to remember when SBS started, was it commercial free like the ABC & then converted to a commercial network or was it always commercial? The fraudulent Foxtel told ppl pay this subscription fee for no adverts, that soon changed

• 
  Alice Stewart 🦂 (@Theretributor) reported 47 minutes ago

  @Ryandally08 Tony Abbott was made leader by his old mate Rupert Murdoch in order to put a very slow third rate internet system into Australia so it would not render his Foxtel by satellite service as being useless. Rupert has since sold Foxtel.

• 
  Anthony(Berty) Mayes (@BertyMayes) reported 48 minutes ago

  @FOXTEL_Help the app my Foxtel app is not working????

• 
  Steve Hudson (@SteveHudso95010) reported 51 minutes ago

  @JillMarinelli1 What ******** was thi **** I saw it also Absolute vomit material Foxtel better stop it or ill cancel my subscription

• 
  a ʕ•͈ⱉ•͈ʔ (@haebae69) reported 51 minutes ago

  and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭

• 
  @The_Tony 2023 🏆 (@the_tony) reported 56 minutes ago

  Foxtel must be desperate to sell tickets for the Fredumb 250 UFC disgrace, poor old Gerard has to keep pushing the broadcast at every commercial break.

• 
  Adam (@AdamTurbil38435) reported 57 minutes ago

  @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

• 
  Rachel (@beetwoot) reported 59 minutes ago

  @FOXTEL_Help so apparently your live chat only works up to the point of saying “it’s still not working” and then they drop the chat.

• 
  T158 (@trobb158) reported 1 hour ago

  @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

• 
  Joc (@cookivirus) reported 1 hour ago

  @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

• 
  G. 🇦🇺🇮🇱 🦅🤘🏼 (@geraint266) reported 1 hour ago

  @chadtownsend10 The trouble is Chad, the app is terrible and continually breaks down, if it didn’t do that there would be a lot less complaints. The price has gone up $20 on the last few years and the service hasn’t improved. I pay $107 a month to have Foxtel I can afford it, many cannot.

• 
  PellaPeptides (@pellapeptides) reported 1 hour ago

  @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 1 hour ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  I’m an 8️⃣1️⃣🏁🏁🏁🏁🏁🏁 (@geranium555) reported 1 hour ago

  @AmeliaBee7 @xskinn It used to fill me with anxiety and annoyance when I had the displeasure of having sky free on Foxtel. And seeing this idiot sitting there like a pompous buffoon. Thank Christ they removed free Sky News.