FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 02/01/2026 01:00

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (57%)

    TV (57%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Melbourne, Brisbane, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.

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City Problem Type Report Time
AustraliaSydney TV
AustraliaSydney TV
AustraliaPerth Phone
AustraliaSydney TV
AustraliaMelbourne TV
AustraliaSydney Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • FullOGlee1 Megan 🏳️‍🌈👍🌟 1 out of 5 stars (@FullOGlee1) reported

    @FOXTEL_Help @Foxtel episode 8, series 6 of The 100 isn't working, plays for a few seconds, then jumps to the next episode, ant way to.fix it please?

  • JaaSHar Jaye Hardy (@JaaSHar) reported

    @SteveMolk Pay for Netflix and Stan, think Prime is still charging partners credit card because he didn’t cancel in time, Apple free with phone plan and use in-laws foxtel go.

  • shadiestoneau sw (@shadiestoneau) reported

    @Foxtel X101, x101, x101 foxtel play its all i ever get, fix your ****

  • Leesidge Lisa Rafferty - (she/her) #alwayswasalwayswillbe (@Leesidge) reported from Halls Creek, State of Western Australia

    Foxtel needs to get new contact centre provider. This one was so rude and hung up on me mid sentence.

  • spalliera Looch (@spalliera) reported

    @Foxtel Never anything for existing loyal customers

  • Suzanne50162612 Suzanne clarke (@Suzanne50162612) reported

    @Foxtel Never spend a penny on anything associated with Murdoch. A man and company with nothing to offer society other than lies and mis truths

  • VonSteggles Baron Von Steggles (@VonSteggles) reported

    @StevieBoylan @jickmardine @kayosports Oh yeah I’ve had a few issues, once it completely refused to work on the pc and phone, apparently Foxtel which they drive off was down

  • biqua Biqua Biquason (@biqua) reported

    @DrDreHistorian I'm actually surprised it's for free for Australian viewers, given it'll be on Foxtel. My experience from Formula 1 is that Foxtel like exclusive contracts, such that Australian viewers cannot even subscribe to the paid official F1TV pro service to watch live races. 🤬

  • AdamShearman Adam Shearman (@AdamShearman) reported

    @Foxtel you ask for someone to call you, you get told that they can’t. No wonder people are leaving your service in large numbers.

  • shadiestoneau sw (@shadiestoneau) reported

    @Foxtel Fix your foxtel play service, FFs worst service ever

  • sladeoke slade oke (@sladeoke) reported

    @CamMagicMan Cancelled Foxtel nearly 2 years and running Kayo for sports only. Stream @NRL and @AFL simultaneously every week in HD without an issue, never had any problems ever to be honest. (doing it right now with a third stream running Sky channel)

  • Giffy1983 Daniel Giuffrida (@Giffy1983) reported

    @FOXTEL_Help my Foxtel on all devices say it can’t connect to the internet. But everything else works. Other apps and safari etc. help?

  • TheSupremeRanga OhRangaCan (@TheSupremeRanga) reported

    Which idiot @Foxtel thought the tag line "you can't put a price on family harmony but we'll try" was a good idea?

  • codyrainbear Cody Atreides (@codyrainbear) reported

    @kh699610 @Foxtel Yep, it’s disgusting. Been paying for the premium package for years, never get offered any deals and seeing all these offers to new customers is infuriating

  • T3FEmr6nr7OUIeM ΑΠΟ ΠΑΝΤΟΣ ΚΑΚΟΔΑΙΜΟΝΟΣ (@T3FEmr6nr7OUIeM) reported

    @Foxtel Cancelled my subscription and convinced extended family to cancel theirs. Supporting Foxtel supports #MurdochGutterMedia and their attack on democracy around the world. Get Amazon or Netflix. You also have other options for sports.

  • concern57866849 concerned citizen (@concern57866849) reported

    @senbmckenzie @SkyNewsAust Dumbing the country down sadly I’ll miss it. Cancelled Foxtel 6years ago …

  • louis20016 louis (@louis20016) reported from Sydney, State of New South Wales

    @FOXTEL_Help Hiya. Issues with the sound on Fox League, sounds very weird and static. Doing my head in!

  • flyingsputnik Clint (@flyingsputnik) reported

    @Comrade_Skhokho @FinanceGhost @hazelwood_dave Time for them to chuck in the towel and spin off a sports only streaming service. Australia's Kayo is a good example, subsidiary of Foxtel (DStv equivalent).

  • cherrypieit 💧Vivienne Bridget Clare 😷 (@cherrypieit) reported

    @SupergranIsBack @slsandpet Does that mean you subscribe to Foxtel? ( I don't know about Sky as I've never seen it advertised but I won't subs to Foxtel bc it's Murdoch-owned.) Is that the answer maybe?

  • AllySultana ally🌺christine🌺2570 (@AllySultana) reported

    @sconesbie @GuardianAus It barely gets 13 thousand viewers on foxtel..what makes them think they can more viewers in regional aus...not all of regional Oz are stupid sheep..

  • dylanjoele Dylan Joel (@dylanjoele) reported

    @nickjmb @SteveMolk Ditto including Plex. I use my grandparents’ Foxtel Go (which covers Binge), friend’s Netflix and another friend’s Prime (which I never use). Only have Apple TV+ because it was free with my new phone and eagerly awaiting season 2 of Morning Wars.

  • jc_on_the_radio JC on the radio (@jc_on_the_radio) reported from Cooroy Mountain, State of Queensland

    @senbmckenzie @SkyNewsAust I cancelled my @Foxtel subscription ages ago. Never felt better. Pitifully small audience anyway.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Foxtel I won't support organised crime #murdoch Get stuffed

  • Spartengerm Spartengerm (@Spartengerm) reported

    @Therealjimkings @Foxtel Well that was stupid.

  • BetDetective BD (@BetDetective) reported

    @NoLayingUp Serious question. Why don't you use a VPN and watch the coverage from a civilised country? ****, you can even have my Foxtel Australia login if you ask nicely.

  • lewisliveshere Lewey Ramone (@lewisliveshere) reported

    @AndrewM138 The other week I was not able to sleep. Switched on the tele and Bad Grandpa was on at some weird hour on Foxtel. Felt like a gift from the universe

  • Kyja0 Arlo 🙋‍♀️ (@Kyja0) reported

    @Foxtel Subscriber paying for the top package for more than 13 years. After investigation we found now you need to pay an additional $15 to use the service on our TV apps. When we called prior to finding this, they said we just needed to upgrade our box? Incorrect information

  • TonyYooAUS Tony Yoo (@TonyYooAUS) reported

    @Foxtel @FOXTEL_Help It's been more than 6 hours since the Utah v LAC NBA game finished but you still don't have it available on catch up? Tell me why people are paying $100 a month for your rubbish service? @ESPNAusNZ

  • bacco007 Thomas Baxter (@bacco007) reported

    @SteveMolk Paid: Netflix, Stan, Amazon Prime, Foxtel* Free: Apple+, Binge, Kayo (* I 'pay' for it - im running down a decent credit balance)

  • timjkeegan Tim J Keegan (@timjkeegan) reported

    @Foxtel I get all my streaming from iview sbs netflix and stan. Never anything to do with Murdoch.