FOXTEL service status: outage reports and connection issues
Why is my FOXTEL service not working?
No problems detected
If you are having issues, please submit a report below.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
- TV (58%)
- Internet (22%)
- Total Blackout (10%)
- Wi-fi (7%)
- E-mail (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Melbourne, Sydney, Perth, Central Coast, Brisbane, Arumpo, Strathfield, and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 19 hours ago |
|
|
TV | 2 days ago |
|
|
Internet | 2 days ago |
|
|
Wi-fi | 6 days ago |
|
|
Internet | 10 days ago |
|
|
Wi-fi | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
-
Darren Cope (@LandscopeInfo) reported@lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****
-
Chris. ⚓️ (@mr_chitafa) reported@thedannorris @hawthornzone @kayosports Can always pay twice as much and buy a Foxtel subscription. But just a warning. You’ll get the same service.
-
2 Passionate Blue Baggers (@2_Blue_Baggers) reported@adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.
-
for whom the jelly rolls (@CosmoKramer1299) reported@FOXTEL_Help I am currently unable to stream the Freo-Hawks AFL game from last night. When I select stream, it is a 2 minute episode of In The Back Pocket instead of the game. Can you fix this please?
-
wb1234 (@wallybechara) reported@centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him
-
George Munro (@ornums53) reported@1116sen Because Ch7 "Allegedly" have the footy rights but have 4 less games than Foxtel. No footy on Sat's poor elderly that AFL don't get any Sat footy anymore G but what would you blokes care. Broadcaters fault. And camera work is pathetic. Game is in chaos. Poor Laura took the hit.
-
RJHtweets (@RJHampson01) reportedToday’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.
-
Dr G (@DrG2020V) reported@codenrl **** I feel sorry for people who don't have Foxtel and have to put up with retarded old **** head every week!
-
Mr Clown (@clownfeatures69) reported@Foxtel day off 3 games of NBA and you pick the worst game to show.
-
Adrian Sal (@adriansal80) reported@SC___Scout Have never and will never get kayo. I've had Foxtel since day one. Never one issue.
-
dixy (@DorothyDixer12) reported@barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills
-
NMM (@NeilMur73809257) reported@GusLefty @BenFordhamLive Yeh but we have a choice whether we pay for Foxtel but no choice whether we pay for your ABC! Some people are slow thinkers.
-
a ʕ•͈ⱉ•͈ʔ (@haebae69) reportedand i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭
-
Esgee (@StassyGee) reported@PhilGould15 Sir, could we please look at starting our own channel to watch just our own games? I'm tired of giving those sour ***** at Fox my money. After listening to Voss and whatever the other has been's name is, I'm ready to cancel Foxtel after 20 yrs.
-
Carl Raymond 🌞🌞🔋 (@CarlSparre) reported@ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.
-
Angry E𝕏ile 🇺🇦 (@AngryExile) reported@Xenosmilus4 @MisanthropeGirl Presumably you can stream to a Sky box as well as get satellite, but can you get it to use only as a streaming set top box? The equivalent here, Foxtel, just has an app for people who don’t want the satellite service, which means using a Firestick, Apple TV or the like.
-
Mike Oxbig (@Manbearpigzebra) reportedLate to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite
-
Joe Friday (@sunbakingwombat) reported@hashjenni Foxtel is garbage now, they keep replaying the same crappy movies in a loop.
-
Wikus van de Merwe (@Wikus_de_mere) reportedSame here! WTF! @Foxtel
-
Jan (@bimmyjartel) reported@Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.
-
DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported@golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.
-
bec s (@bec_8888) reportedJust lost the foxtel signal (must be lots of rain coming) lucky @abcsport working to listen to magic round games @QuentinHull @zanofc Billy Moore
-
Greg McCann (@Crankymack52) reported@strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?
-
“Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported@KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!
-
Garry (@garry1951b) reported@Quartermain10 @7AFL Just as bad on @Foxtel / Kayo.
-
Mike Oxbig (@Manbearpigzebra) reportedI haven’t been able to record for a month, now i’ve lost all the recordings I had. Did they help? No, of course not why would they it’s not like it’s their job **** you @Foxtel How about giving some help and care to one of your few remaining customers, or am I asking too much?
-
Camorae5196 (@camorae5196) reported@realRick_AUS @LeagueScenePod Foxtel had him effectively sacked the week before too. I suppose they couldn't find a replacement. Dean Young will coach. Idk what the hold up is. They're a **** team. He should've gone after last season. Still not as bad a coach as voss and bead Scott tho
-
yoelmonaro (@yoelmonaro) reportedAlso btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?
-
Scrumblebum (@scrumblebum1) reported@Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days
-
kylie bowers (@KYEZZACHEIFZ) reported@Theblackfemini3 I’m with you I have every bloody streaming service but there just all repeats from the old Foxtel and the new crap only a gem here and there but for 3 months now **** all to watch on any of them