1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 49% TV (49%)
  • 35% Internet (35%)
  • 8% Wi-fi (8%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Cornwallis, Melbourne, Perth, Central Coast, Brisbane, Arumpo, and Strathfield.

CityProblem TypeReport Time
Sydney TV 2 hours ago
Sydney TV 3 days ago
Sydney Internet 5 days ago
Cornwallis TV 5 days ago
Melbourne Total Blackout 8 days ago
Sydney TV 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

  • _kjerkovich
    kristen (@_kjerkovich) reported

    @Foxtel can you please fix your Kayo Minis and full replay for the Freo v Hawks game last night?? Having only the 2min Sportsbet Preview available to stream is poor form 20+ hrs later!!!

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

  • BjWittwer
    GrumpyOldDad.bsky.social (@BjWittwer) reported

    @xskinn Save your sanity. Screw Rupert Murdoch. Cancel anything through Foxtel, especially the fictional program “Sky News”. If you want something more factual than Sky News, I recommend Nieghbours, Home & Away, Days of our Lives, & importantly, Bluey. #SaveOurABC #FuckBillionaires

  • DrG2020V
    Dr G (@DrG2020V) reported

    @codenrl **** I feel sorry for people who don't have Foxtel and have to put up with retarded old **** head every week!

  • Crankymack52
    Greg McCann (@Crankymack52) reported

    @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

  • Nigeyboyl7do
    Nigeyboy (@Nigeyboyl7do) reported

    @codenrl **** I hope so . I hate channel 9 coverage. Foxtel is the greatest footy network. The people are decent down to earth and care about fans. Channel may have the greatest players ever but it’s a lame boring telecast.

  • kts350
    Wayno (@kts350) reported

    @FOXTEL_Help having constant issues trying to get foxtel to work on my browser, using chrome settings are up to date I reset my cache still live only plays stuff from 30 mins ago then stops tried restarting still doesnt fix it

  • sandylanceley
    Sandy Lanceley (@sandylanceley) reported

    @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

  • v4daleo
    daleo (@v4daleo) reported

    @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.

  • EddieH1976
    Eddie (@EddieH1976) reported

    @charliepick @kayosports Foxtel has 4K not working and same issue with no mic

  • Theretributor
    Alice Stewart 🦂 (@Theretributor) reported

    @Ausbobsmit Knifing Tony Baloney was a fine public service. You forget Tony brought us world slowest copper wire internet to save Rupert Murdoch’s satellite Foxtel crap from being dumped in the bin. The man in the photo had to sell the dog to us. Not me - I was one of first fibre connected.

  • 2_Blue_Baggers
    2 Passionate Blue Baggers (@2_Blue_Baggers) reported

    @adriansal80 @SC___Scout You got a foxtel box or the streaming version of foxtel? Cause I can’t handle Kayo. The streams are awful. It’s delayed and the app is beyond pathetic.

  • Wikus_de_mere
    Wikus van de Merwe (@Wikus_de_mere) reported

    Same here! WTF! @Foxtel

  • trobb158
    T158 (@trobb158) reported

    @ColettaFrank @Gatty54 Foxtel are flooding their ‘crap’ programs with the cringeworthy ads for the circus at the White House, calling it the greatest sports event in history.

  • pauliewalnut
    Charlie Sheehan (@pauliewalnut) reported

    @FOXNRL I signed up for Foxtel in 1992 primarily for the rugby league coverage….i hope like hell they lose the broadcast rights ! Ennis, Voss, Duke, Alexander are ****** terrible commentators

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

  • Vossy7
    Chris (@Vossy7) reported

    Logging into Foxtel to see Newcastle up 42-38 What ******** is that? Congrats on ******* up your product @NRL

  • jayandp
    john ross (@jayandp) reported

    @OunkaOnX Foxtel idiot. Quote some more Pulp Fiction!

  • poundtown777
    Piewarmer (@poundtown777) reported

    @Foxtel @FOXTEL_Help How are we meant to watch anything when we keep getting playback errors popping up the last 2 days? Surely you come up with a resolution

  • ornums53
    George Munro (@ornums53) reported

    @1116sen Because Ch7 "Allegedly" have the footy rights but have 4 less games than Foxtel. No footy on Sat's poor elderly that AFL don't get any Sat footy anymore G but what would you blokes care. Broadcaters fault. And camera work is pathetic. Game is in chaos. Poor Laura took the hit.

  • catwsfiIm
    nat ★ (@catwsfiIm) reported

    @gimmieghostie foxtel not letting me down for once

  • LandscopeInfo
    Darren Cope (@LandscopeInfo) reported

    @lui_zacher Lui pull the post down. It was a Foxtel error not a game day clock. ****

  • mr_chitafa
    Chris. ⚓️ (@mr_chitafa) reported

    @thedannorris @hawthornzone @kayosports Can always pay twice as much and buy a Foxtel subscription. But just a warning. You’ll get the same service.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

  • RJHampson01
    RJHtweets (@RJHampson01) reported

    Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

  • fantasyallsport
    TJ (@fantasyallsport) reported

    @Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move

  • drewwharton
    Dingus wingus (@drewwharton) reported

    @catgirlprostate I don't think TV in Australia is that bad but the British channel that my mum watches on Foxtel is especially bad.

  • MickElliott11
    Micheal Elliott (@MickElliott11) reported

    @CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)