FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (54%)
• Internet (29%)
• Total Blackout (7%)
• E-mail (4%)
• Wi-fi (4%)
• Phone (4%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Newcastle, Perth, Brisbane, Matakana, Adelaide, Kincumber, Sydney, Melbourne, and Kiama.

City	Problem Type	Report Time
Newcastle	TV	1 hour ago
Perth	TV	4 days ago
Brisbane	TV	18 days ago
Matakana	Internet	20 days ago
Adelaide	TV	23 days ago
Brisbane	TV	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edie Wyatt (@msediewyatt) reported 6 minutes ago

  Karalee Katsambanis has blocked me on Instagram, but my complaint is in with Sky via Foxtel who is my streaming platform. If they don’t respond I will be lodging a complaint with ACMA. She could just apologise.

• 
  Matt McDermott (@MattMcDermott74) reported 6 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  Trev (@trevapchichi) reported 8 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  Punt Road Ferraris (@sk44476342) reported 8 minutes ago

  @ZRistevski @rohan_connolly May have only been an issue on Kayo. I regret disconnecting Foxtel. Kayo sucks.

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 11 minutes ago

  takes 3 ******* hours to watch a one hour show on hbomax with foxtel. buffers more than what you see play. on top of that the wifi drops from foxtel too. hbomax app doesnt work straight through the tv anymore. IHNFI why. i just want to watch euphuckingphoria

• 
  joan Reynolds (@joanReynolds52) reported 17 minutes ago

  @RBJRON @strangerous10 I’m with you. Haven’t bought a Murdoch rag since 1997. Never subscribed to Foxtel and, for my own sanity, never tuned into Sky. Don’t walk into a Harvey Norman shop and avoid anyone else who advertises with the Murdochracy

• 
  COOPS 😎 (@sportandracing) reported 18 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  wb1234 (@wallybechara) reported 19 minutes ago

  @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

• 
  Mike David (@illhp_mike) reported 19 minutes ago

  @thebigjohnnyd @MercJestr I had recorded something on my Foxtel box, came back to watch it and it wouldn't play it because they no longer had the rights to it. FFS not asking you to keep streaming it, but let me watch what's recorded. This never happened back in the olden days when I recorded to a VCR

• 
  Ray Gatt (@Gatty54) reported 20 minutes ago

  Anyone having issues with Foxtel?

• 
  7️⃣Michael0️⃣ (@squeakee21) reported 22 minutes ago

  & how ******** are Foxtel justifying a 3 man commentary team of Howard/Reiwoldt/Ricciuto for a Saturday night game. Phoning it in now

• 
  the cat (@boogiecat11) reported 23 minutes ago

  @LeagueScenePod Paying fans that get kayo or Foxtel shouldn’t be forced to watch grand finals and origin games on a **** free to air with commercials.

• 
  K•A•N•E (@kanethesaint) reported 24 minutes ago

  @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

• 
  Mr Black (@_OutInTheBlack_) reported 24 minutes ago

  broadcast on foxtel is down the hindi channel's working though 🙄 #AFLDogsTigers

• 
  Jason robert (@JasonR69737) reported 27 minutes ago

  @SoundingBoardEp @DrinkWiseAus Would the AFL be secretly hoping that Foxtel retain the broadcast rights to the NRL given that it's foreign ownership would have to consider the network's future if it lost the NRL?

• 
  Stewart Noble (@Stewy_Noble) reported 27 minutes ago

  Hey when is the app coming for Android 17, can't log in for weeks now. Why am I paying you for no service? @Foxtel

• 
  Deb (@cDebIn2050) reported 27 minutes ago

  @DrG2020V @GregDavis006 From what I have seen on Foxtel, it’s pretty bad

• 
  Scrumblebum (@scrumblebum1) reported 27 minutes ago

  Why are @Foxtel IQ5 such pieces of **** . Seriously they are the ******* worst and all Foxtel does is replace them knowing they are defective. Jesus Christ these corporates piss me off

• 
  TheTopMostDog 🇦🇺🐕‍🦺🏕️🎣🔫🪓🥩 (@TheTopMostDog) reported 29 minutes ago

  @Foxtel Mum is still paying $90/mo for this ****. I've almost convinced her to let it go. The value just isn't there anymore since competition ramped up. She could pay for half a dozen streaming platforms for that much. Unless you change, you'll die along with your last subscribers.

• 
  Tiger Pops69 (@tigerpops69) reported 36 minutes ago

  @A1dynRL @ALeagueHQ Many issues with the A league, its promotion and its coverage. Love to know the audience on paramount + vs Foxtel days… quality of marquee players has gone down hill and it just lacks the spark it had when Melbourne V Sydney on multiple times packed marvel stadium back then

• 
  ear (@greatfaerie) reported 36 minutes ago

  On the siege eps of S7 in my WW rewatch and remembering when they ended the first one making it look like Br*dy shot Vera in the head and never in the show had my heart dropped straight through my *** like that...not even funny at all I was about to find Foxtel headquarters

• 
  lurkingnobody (@lurkingnobody) reported 36 minutes ago

  @hillfolkAU Yep let’s sack the guy who was COO for a private uk bus/train operator and worked as a higher up in London rail for someone who’s experience was customer operations at Foxtel … Maybe she’s good but wish they indexed more on transport expertise 🤷🏻

• 
  Matt (@MC_Hammer75) reported 40 minutes ago

  @Aliceh_1936 It's so conflicting as I pay for a Foxtel subscription and enjoy the NRL via Fox way more than 9, but their journalism department is a bag of *****. I've blocked them on here so I don't see their rubbish clickbait. And on Galvin, **** every journo who **** on him. Wankers.

• 
  PellaPeptides (@pellapeptides) reported 44 minutes ago

  @RalphyHeraldSun Channel 7 is blurry crap. Hate Grand Final day when Foxtel can't telecast the game in 4k Ultra.

• 
  James Jones (@JamesyJones) reported 47 minutes ago

  @OMGTheMess Coalition also handed out $40m to Foxtel. Complete and utter scam. Cash for comment each and every night. There was no tender, no conditions and no reporting. All to a subscription service that cheerleads them every night. But the Right don’t dare bring that up.

• 
  troy b (@troy_be) reported 47 minutes ago

  @Saints1890 So he’s giving up the kangaroos gig. What about Foxtel. Poor Corey Parker got booted for him.

• 
  Kmac (@Kjmac89) reported 52 minutes ago

  @BigdogGC77 @gilby_gillard @kayosports When you say losing customers? Are people moving over to Foxtel? Or how else do you watch sport? Genuinely curious, I’ve got Foxtel so never had Kayo, seems like a terrible service

• 
  Michael Grenke (@ecomtraveller) reported 59 minutes ago

  @FOXTEL_Help Can someone please fix the Foxtel website. It’s impossible to make a payment. Try to login- Bad request. Try to make a payment using my customer number- Bad request. Use a different browser? Bad request. How can a business this big have a website so bad?

• 
  George W. Grundy (@georgewgrundy) reported 1 hour ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  Glen Appleby (@realglenappleby) reported 1 hour ago

  @LeagueFreak Kerry Packer believed you bid the maximum you can so if you loose to anyone else - you know they will be worst off than you. Foxtel knows it will lose half their subscriptions if they lose the NRL. And that means it will go broke because they already over paid for the AFL.