FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (45%)
• Internet (33%)
• Wi-fi (9%)
• Total Blackout (6%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Kiama, Brisbane, Adelaide, Sydney, Melbourne, Perth, Arumpo, and Cornwallis.

City	Problem Type	Report Time
Kiama	E-mail	3 days ago
Brisbane	Internet	4 days ago
Adelaide	Internet	5 days ago
Sydney	Internet	13 days ago
Melbourne	Total Blackout	13 days ago
Sydney	Internet	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Travis 🇦🇺 (@TravisNei) reported 5 minutes ago

  @footyindustryAU Well if that happened I would immediately stop my foxtel service

• 
  Ray Gatt (@Gatty54) reported 6 minutes ago

  Anyone having issues with Foxtel?

• 
  💧Vratislav Krsek (@vkrsek) reported 9 minutes ago

  @StanSportAU we don’t want advertising during live sport. That’s the deal I signed up to. Now you’ve changed the deal. I’m a Premium continuous customer paying $42 pm. Just like I cancelled #foxtel I will cancel you. #9entertainment

• 
  Steven Hing (@eskimo2708) reported 12 minutes ago

  @Tuxy81 Same as foxtel. Just tried to cancel

• 
  𝕹𝖔𝕯𝖚𝖓𝖓𝖞𝕻𝖆𝖕𝖊𝖗 🧻 (@blankandclear) reported 12 minutes ago

  @Cryptozoologis7 @SCWhisperer Slater and Smith are as bad as the two you mentioned. Thank goodness for Foxtel. Channel 9 suck!

• 
  TJ (@fantasyallsport) reported 14 minutes ago

  @Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move

• 
  Adam (@AdamTurbil38435) reported 17 minutes ago

  @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

• 
  Lloyd Duff (@Mike09127415) reported 18 minutes ago

  @YouTube @LolCowBasement @LolCowBasement Great Telstra flakes and Techy TV goes BYE BYE It makes me wish Richard would come out of my tv and do me in then at Foxtel "Well this sucks" "Yes Darling thats Aussie cable" then he does it again+ "WOW COOL I GOT WHACKED BY ELVIS I always wanted him" SHEESH

• 
  antqld (@antqldbwog) reported 23 minutes ago

  @timellisau @Jousting_Sticks Never used Foxtel but I always assumed they deliberately made Kayo so ****** you had to pay the extra $$$ to use Foxtel and get extra features like 4k.

• 
  Span (@leespanos) reported 24 minutes ago

  @centralNRL Watching the games on the Ch9 1080i broadcast is horrible viewing vs Foxtel true HD and 4k. It just can’t be awarded back to @NRLonNine on this basis alone, with their complete disregard for the @NRL fans viewing experience. Commentary is fine, but low res is just rubbish

• 
  daleo (@v4daleo) reported 26 minutes ago

  @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.

• 
  Scott Patten (@Mehyouthink) reported 27 minutes ago

  @footyindustryAU I reckon stays at kayo/foxtel. Look what happened to A-League and Rugby when they left. You never see them on pub tvs anymore. I mean the deal for that might not be worth it but for eyes on product?

• 
  Rock Sniffer (@SniffRocks) reported 27 minutes ago

  @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

• 
  Micheal Elliott (@MickElliott11) reported 31 minutes ago

  @CamMagicMan Would def cancel foxtel & get kayo only ( if they get partial only)

• 
  DJ Jazzy Not Jeff (@DJ_Jazzy_JD) reported 34 minutes ago

  @golfon5 @AFL It was fine on Ch7. Hust a foxtel issue.

• 
  Matlock (@Matlock47825386) reported 39 minutes ago

  @footyindustryAU Foxtel price is at its absolute limit - can’t be jacked. If they didn’t get NRL it was an insta cancel. Now they have so few of the sports it’s no longer a one stop shop it’s a different equation.

• 
  Christopher Benson (@BennoOnline) reported 39 minutes ago

  @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

• 
  Mike Oxbig (@Manbearpigzebra) reported 40 minutes ago

  I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

• 
  Ric S. AU (@RicS37759479) reported 43 minutes ago

  @Pivotonian1838 @SkyNewsAust @Foxtel ADS...bad ads for retards,ultratards who might want to light up the ole fishn hole.

• 
  Ian Clarke (@ianclarkeAU) reported 46 minutes ago

  @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 47 minutes ago

  @simmoh666 @FOXTEL_Help @Foxtel Everytime Kayo plays up I find Foxtel is no good too. I just presume they using the same platform to stream with. Paramount were crap for two year just with sports the rest was good. They obviously took notice and worked to improve their technology & fixed it! Or viewers dropped

• 
  wb1234 (@wallybechara) reported 47 minutes ago

  @WSWanderingEels All those games where afl show multiple games on seven as one game, the Foxtel ratings would be awful. Guess we never know but I used to see some games getting 80k on Fox. On par with what a league and super rugby used to get

• 
  Warthog (@edwarner57) reported 49 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 49 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  Mark Fawcett (@mfawcett1977) reported 50 minutes ago

  @Tuxy81 These streaming companies will never learn. Prices here in Australia are more than the Foxtel everybody replaced them with. Streaming was meant to be cheaper than cable, but here we are.

• 
  Jan (@bimmyjartel) reported 54 minutes ago

  @Pivotonian1838 @10 @FOXFOOTY Ditto. Foxtel is becoming quite dear. We'll hang onto it because of the footy but they don't reward you for being loyal.

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 58 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  “Smash Her” (@dougjones90909) reported 58 minutes ago

  @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

• 
  Trev (@trevapchichi) reported 59 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  Scrumblebum (@scrumblebum1) reported 59 minutes ago

  Why does ******* Foxtel need 5 firms if if to register a complaint . Seriously get some consumer action scout you for gods sake