FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Problems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (43%)
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Internet (28%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Gold Coast, Melbourne, Perth, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Niall Ginsbourg
(@niall_bigscreen) reported
Hey @FOXTEL_Help @FOXFOOTY @Foxtel can you please fix the UHD Sports Satellite feed ASAP - there’s a ghosting effect/motion judder issue on the ball everytime it’s in the air - making it very hard to watch right now #AflPiesHawks. Problem started about halfway through 1st qtr. 🤬
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Matt Gray
(@mattgray76) reported
@FOXTEL_Help after several years of being a customer I cancelled my service this week, because you could not even match my current $/mth and wanted to up the price. Which is even dearer than the current new subscriber price. So I cancelled, you’ll get no more money from me. 1/2
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Chris
(@cpt081) reported
@SkyNewsAust Why to subscribers of Foxtel have to subsidise Sky News? Even on election night more Foxtel subscribers watch ABC coverage. Sky news came last. Sky news is crap & needs to be axed based on ratings alone & a drain on subscribers $$
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Chris
(@cpt081) reported
@SkyNewsAust Why to subscribers of Foxtel have to subsidise Sky News? Even on election night more Foxtel subscribers watch ABC coverage. Sky news came last. Sky news is crap & needs to be axed based on ratings alone & a drain on subscribers $$
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Jason Shanley
(@ShanleyJason) reported
@Foxtel I have a solution that would help you capture the pay tv market? Get in touch, I'm serious.
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CelticKnight
(@CelticKnight86) reported
@Foxtel $60 to watch the fights Only to have Kayo stutter through the whole damn thing. Every two minutes or so. Streaming on a 50mbit NBN connection. Don't think we'll do this again!!
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holomate
(@holomate1) reported
@T00000MANY @iamnotyda The extra **** is why I never got foxtel. I saw kayo as them meeting me half way, a streaming service that cost less money and only gave me what I wanted: sport.
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John Lindsay 💉💉💉
(@bigjsl) reported
Gawd, can’t find my Foxtel login details… I should just cancel the card and move right?
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RichardK G-Hawk 🟨🟫🟨🟫🟨
(@GojiraHawk) reported
Well I’m hoping at least Foxtel lose the AFL.. because the Kayo app is absolute garbage #afl
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Niall Ginsbourg
(@niall_bigscreen) reported
@sucksnitroMax sorry thought this was a reply to the 4k issues today.. anyhow - as above will be happy if Amazon or someone else gets the streaming rights. Foxtel is a dinosaur & if they won't bring 4k to their streaming platform (Kayo) they deserve to die a slow death like the FTA networks.
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Fi
(@Fiandthebluesea) reported
@RonniSalt @ABCaustralia Btw, Foxtel has removed all ABC channels from their cable service.
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morris bono
(@morryb23) reported
@Foxtel can someone please answer your tech support line. I’ve been on hold for 40mins and I have an error with my main event channel . I’ve paid $60 to look at a black screen on my tv 😡😡
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Hunter 🇷🇺
(@mgztt180) reported
@Lilybet83 @Foxtel I got sick of Nic Pope and "alien" crap
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Chris
(@cpt081) reported
@SkyNewsAust And they did nothing. Why to subscribers of Foxtel have to subsidise Sky News? Even on election night more Foxtel subscribers watch ABC coverage. Sky news came last. Sky news is crap & needs to be axed based on ratings alone & a drain on subscribers $$
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Donna Longhurst
(@50to39) reported
@Foxtel I had Foxtel years ago. All of a sudden they started putting ads in their programs. Everyone complained. They said the ads will allow us to reduce the cost of the service to our customers. Nope, it went up and up and up. Pay heaps of money to watch ads? Am I stupid? No.
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Ryan J
(@dazed_wandering) reported
@FOXTEL_Help why is there nothing but errors please try again later on your app
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grozerown
(@grozerown) reported
@abcsport Not just “a big gamble” but a terrible TERRIBLE decision. This, selling Super Netball to Foxtel, the Stupid Simmingon Super Shot… Super Netball has screwed itself.
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Chewy Bravo
(@Chewy_Bravo) reported
@48waterfalls @AboutFair @Foxtel Because you pay for ads. Also Foxtel is the reason Australia has terrible internet.
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Lucy Perry
(@AboutFair) reported
@48waterfalls @Chewy_Bravo @Foxtel Can I understand why people choose it over streaming? Is it just down to having poor internet?
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sean hung
(@SeanHelms7) reported
@Foxtel Garbage at redicloously high price then you have same shows repeated 4 times a day and most of the crap is available on free to air anyway
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Billy
(@BillyHirst67) reported
@FOXFOOTY Dwayne Russell is now officially the worst commentator in the game, his bias is appalling. Says alot about Murdoch's Foxtel.
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Ben Pool
(@BenPool33) reported
@Foxtel Lol the most expensive service
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Chewy Bravo
(@Chewy_Bravo) reported
@48waterfalls @AboutFair @Foxtel Foxtel sucks.
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Matt Gray
(@mattgray76) reported
@FOXTEL_Help what a way to treat an existing customer. I didn’t want any more channels, just keep my existing channels at the existing price. But you couldn’t even do that.
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The Huski
(@Huski67) reported
@Foxtel Had it and will never get it again... Too many Re runs and Ads.. KAYO is all you need for SPORT... After 12 months be prepared to pay $75...
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ack_attack
(@AttackAck) reported
@Foxtel Absolutely disgusting changing everyone to Internet instead of cable, not good for your older customers plus of internet is down no tv no nothing!!
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Ian
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Foxtel I have no desire to support #Murdoch
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Brad Lacey 🇺🇦
(@brad_lacey) reported
@incrediblemelk Blade Runner was on Foxtel today so I chucked it on the background as it's one of my faves. Gee, Harrison Ford though. He's quite bad at the acting thing.
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Richard Woods
(@RichwoodsAus) reported
@GavinNeal @Foxtel Call them. Demand a better deal. Ask to speak to someone higher up. Don’t take no for an answer. *Get names*. Force their hand. Let them know if you don’t get what you want you’ll cancel and send a follow up letter to their boss naming them as responsible for losing a customer.
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Jason Andrade
(@jasonandrade) reported
@bigjsl “cancel the card”? You have a Foxtel credit card?!