FOXTEL Outage Report
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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Internet (50%)
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TV (35%)
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Total Blackout (8%)
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Wi-fi (7%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Adelaide, Melbourne and Teatree Gully.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Wi-fi | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Rowan
(@Cricketer9994) reported
@FoxCricket @Foxtel @kayosports Why? Tonight’s ball was dropping well below the previous incident
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Michelle
(@mishyloan) reported
@friendlyjordies My Dad STILL has Foxtel.. but he refuses to watch Sky. Says that they're all batshit crazy, they talk drivel and can only offer a giant **** you to Australians....
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Renee Pope-Munro
(@RenInOz) reported
@flippy_me @maddyoby Not if you can access ESPN player somehow (that’s what I use Slong and VPN for, but friends use a Foxtel login), but if it’s just a school produced stream, a lot of them it’s easier to watch live. I use Pac 12 YouTube channel heaps though, basically whenever somethings on there.
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clint
(@gothedees36) reported
@FOXFOOTY @kayosports Why wouldn't you just put it on foxtel as well. Seems pretty stupid
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Lou🦘
(@Klb0415) reported
@Joeyjessie65 That is what I am trying to tell them. Tomorrow I will go to the Foxtel store here in Bris instead of trying to talk to someone overseas. This is the first time I have had a complaint about them as they are usually very helpful.
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Bill
(@Billablog) reported
I'm still with Neil. That was his line in the sand and he stuck with it. Fair enough. But expecting ideological or ethical purity from any network is fraught. You may have Foxtel just for the sport but you're still subsidising Sky News.
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jjballin30
(@jjballin30) reported
@Foxtel please fix your programming guide, turn off the hockey post match and put on duke v unc asap. This is ridiculous
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Dean Curling
(@shittydan) reported
@Chrisquirk @ParamountPlusAU Then on top of that the technical side of the coverage, poor quality, lack of SmartTV app etc is just amateurish. Whatever they paid for this partnership, i'd seriously be asking for a refund. Foxtel even when trying their best to run it into the ground, were doing a better job.
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Gary Austin-Eames
(@Gary_AE) reported
@Foxtel I spent 2 hours yesterday speaking to 6 people and a dog with your customer service and technical support. Simple question, can I get an iq3 upgrade for cable?
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Gary Austin-Eames
(@Gary_AE) reported
@Foxtel Finally ordered an IQ5, also found out my IQ2 needs to be upgraded next month, never received the notice about that. According to your customer service, loss of signal from cloud cover can be fix by sending a technician. No wonder I get frustrated.
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ResearchThisTweeps
(@ThisTweeps) reported
@SkyNewsAust Um, hate to break it to you, but tens of thousands of us no longer trust the media whatsoever and that trust is NEVER coming back. I haven’t turned on a tv or radio in 12 months. I cancelled Foxtel and my newspaper subscriptions. I’m done.
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Peter Allen
(@littlejohnny35) reported
Golf commentary is at an all time low. Players do pull/push putts, not every miss is a poor read and not every player is a “great guy” Mix that with back to back @maccas commercials (3-4 per ad break) and @Foxtel have made the @PGAofAustralia #unwatchable #paypeanutsgetmonkeys
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The Windjamming Chocobo💉💉🚀
(@noreasonspec) reported
@RichardDeCrep Not bad. I wonder if like Foxtel satellite it stops working in heavy rain though
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Brooke Sadler
(@BSadlerRacing) reported
@SharonRalph7 Pity it wasn’t made available through foxtel. We saw none of it due to no free to air tv and poor internet that constantly buffers.
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Jacqueline
(@Jacquel62102654) reported
@Foxtel Certainly don’t get good Olympic coverage in Australia. It sucks….
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Covid is a virus...
(@Dreamingfood16) reported
@FOXTEL_Help want to suspend my account… obviously this can be done online but I can’t seem to find it?? I can see how to add packages but not cancel or suspend? #foxtel #Suspension #cancel
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ROCKET ROD
(@ROCKET56273610) reported
@FredrickCrews Same no internet connection at home so my TV through my foxtel service so I only get the foxtel Chanels with the 7 free to air Chanel through the service abc sbs 7 9 10 7mate 10peach so I missed the coverage just flicked to 526 on jump time as soon as Hunter over straight to dogs
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Nick Schadegg
(@nickschadegg) reported
@mathaiaus apparently they’ve listed tiny owner operator businesses like newsstand kiosks but forgot to list obvious **** like foxtel
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Covid is a virus...
(@Dreamingfood16) reported
Why can’t we #cancel or #suspend @Foxtel #foxtel online?? We can upgrade no problem… but to suspend or cancel we’re expected to make contact M-F?? Are we doing something wrong?
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Dean Rosario
(@DeanRosario) reported
@MicallefPhilip @ParamountPlusAU @10FootballAU Agree there are a lot of issues. But, it's the only way I can watch ALeague/ACL. I put up with far worse with Foxtel streaming during the early yrs, in order to watch ALeague/ACL. And, that cost nearly as much per month as Paramount+ costs me per year!
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Miss Otis Regrets 🤦🏻♀️
(@auntyK007) reported
Weirdly I can watch free to air channels through foxtel but not cable channels. WTF? No outages in my area btw. Sigh.
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nate
(@dopelrh) reported
@capfiIms damn i dont have foxtel </3
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Jo Patton (🏴☕️🐈⬛🇦🇺)
(@Joeyjessie65) reported
@Klb0415 That’s terrible. Foxtel is too expensive for me. Never had it. I have Amazon prime which now has the Starz channel which I need to subscribe to. But it looks like Outlander S6 won’t be on Starz channel which is very weird. Why would they not air their own show on their channel?
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Gary Austin-Eames
(@Gary_AE) reported
@Foxtel has great service. On the phone to them today, got transferred to technical support and all I could hear was a barking dog. Rang back and ended up with conflicting information how to upgrade.
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TruthIsFreedom
(@2YEARMANDATE) reported
@FOXTEL_Help Foxtel your customer service is atrocious. I made 3 different phone calls and everyone of them had me on hold for a very long time then hung up on me. Its beyond a joke how rude your call centre staff is.
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Lou🦘
(@Klb0415) reported
@Joeyjessie65 It does seem very strange. People were complaining that Starz got it that they would now have to pay extra to see it on their service. I love Foxtel documentaries, so am reluctant to leave, but right now I am just furious that they expect me to pay for a fault in their equipment
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Miss Otis Regrets 🤦🏻♀️
(@auntyK007) reported
Foxtel down. Bored with netflix. Signed up to stan. WTF? It’s all old **** I’ve seen or not wanted to see. Why ?????
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Danie Tregonning
(@DanieTreg) reported
@H_the_Cats_Fan Yeah, we currently have 10 straight into TV and it’s worse. Foxtel box does help a little
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Heather E. Ratty - No DMs🇬🇧🇳🇿🇦🇺🐨🦘✳️✳️
(@feather1952) reported
@PeterCronau @slpng_giants_oz I don’t have Netflix, Foxtel, Amazon Prime, Paramount+. I’m on the aged pension & my Internet is portable WiFi & it’s **** for any of the above, but I can’t afford anything else. I can watch the ABC though!
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Kayescott
(@kayescottboxer) reported
from
Sydney, State of New South Wales
Can anyone in oz tell me how I can watch @Claressashields fight over here? (Eubank vs Williams show). I don’t have Foxtel!! Happy to pay but can’t find streaming service for Australia!! #boxing #ShieldsKozin #EubankJrWilliams