FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (47%)
• Internet (31%)
• Total Blackout (10%)
• Wi-fi (7%)
• E-mail (3%)
• Phone (2%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Wollongong, Melbourne, Arumpo, Sydney, Perth, Launceston, Canberra, Adelaide, Two Wells, Shepparton, Katoomba, Geelong, and Gold Coast.

City	Problem Type	Report Time
Brisbane	TV	11 hours ago
Wollongong	TV	10 days ago
Brisbane	Internet	13 days ago
Brisbane	TV	14 days ago
Melbourne	TV	14 days ago
Arumpo	Internet	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  twittaninja (@nathan_s4) reported 5 minutes ago

  @FOXTEL_Help hello there seems to be some issues with the paramount + app when trying to begin an episode of Ghosts (US version) it gets stuck after the preview has finished and as well if you skip the previews, not sure if it occurs with other show or not, please 🙏

• 
  James Bing (@BingIsBackBaby) reported 6 minutes ago

  @MrTobyCook @Foxtel @FOXTEL_Help The only traction was to say I wish to cancel...they transferred me to their Australian loyalty and retention team who replaced their set top box and gave them a $480 credit over 12 months... I recommend others doing it. They have no technicians or on short support now sadly.

• 
  MAGA downunder 🇦🇺 (@mullin14871) reported 8 minutes ago

  @Michael94858047 I would never subscribe to Foxtel

• 
  Alex Sar #DonTheSash (@alexmatthewsar) reported 10 minutes ago

  @NetballAust Well done to Netball Australia for a historic TV Rights Deal with the Nine Network for the next Five years and taking it off Foxtel.

• 
  J Pipsam (@markdavaus) reported 13 minutes ago

  @ranmasaotome96 Game of Thrones being locked down by Foxtel forced it. I would have bought day-of released episodes via iTunes or Xbox Video if given the option. But nooooo- had to go sign an exclusivity deal with Foxtel.

• 
  Sam (@samster99_) reported 15 minutes ago

  First world problem but looks like Foxtel choosing not to show the first 10 mins of the Freo game because of the delay in the other game? #aflfreodees

• 
  Brian de Groot (@BriandeGroot7) reported 16 minutes ago

  @LachlanJeffery Whats Kayo costing these days? Because its pretty good to know what Foxtel will let you pay when you threaten to cancel

• 
  kayla fan of ³³ (@ActingLikeThtKk) reported 16 minutes ago

  @gaIaxygang Foxtel go is my ***** she rarely lets me down when i can’t access my set top box 😌

• 
  curativequest (@ScarcityStudent) reported 16 minutes ago

  @JOSH______NZ @skysportnz Did the exact same here with Foxtel, it’s a ****** joke…. Then he got blocked and Croftey goes “I didn’t think it was all that bad to be honest!” They barely acknowledge him at all, it’s farcical.

• 
  jaimee ⁸ ¹ ⭑ (@E8M1AJ) reported 20 minutes ago

  i did a mock order on the foxtel website to see how much it would be to potentially get one. ever since i’ve had them calling me 5-7 times a day 😭 one way to lose a potential customer!

• 
  Paul (@ardmorelad) reported 20 minutes ago

  No problems with Foxtel broadcast.

• 
  Craig davos (@davos_craig) reported 21 minutes ago

  Whats everyones issue with kayo ? My foxtel doesn't miss a beat 👍#AFLpowerdons

• 
  The Based Aussie (@BASEDAUSSIEM82) reported 21 minutes ago

  @AdamShurey @MikeCarlton01 Weird I've had subscriptions to hello fresh foxtel and anytime fitness cancelled all of them never had any of those issues. But then again I'm not a complete idiot

• 
  yoelmonaro (@yoelmonaro) reported 22 minutes ago

  Get in son. Foxtel went down with the rain lol. Delayed abc radio FL.

• 
  Bruno pringle (@jason07218354) reported 24 minutes ago

  @FOXNRL The whole game of rugby league is **** now , referee's ruining games and 2 teams that can win the comp , too predictable, get rid of foxtel / kayo it's a joke

• 
  Tom Baker (@Duckimusprime) reported 25 minutes ago

  @Sam957063743921 @jamesxclean @jarrodwalsh That would've meant a lot, not Foxtel deciding to broadcast his emotional reaction. If you want to see how bad a call that is watch the Crows post of the moment, where they cut Jordan out.

• 
  NotoriousCYP (@NotoriousCYP) reported 30 minutes ago

  So what channel am I supposed to watch New Zealand vs South Africa on? Wtf am I paying for? @FoxCricket @Foxtel @FOXTEL_Help #cricketlikeneverbefore

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 30 minutes ago

  @Timrides1966 @LaurenHeraldSun Research DAZN some more. They have a DAZN bet app OS incorporating I believe their streaming service & gambling in the same place. I expect to see a future where Foxtel only does sports. You may (depending on the Govt at the time) be able to bet on sports via the Kayo Fox app.

• 
  King Pauly (@SirSonicPauly) reported 30 minutes ago

  I don't understand how company's like telsta, foxtel etc Keep increasing prices but you get no extra value or better service or anything. Bills keep going up and the government just wants to tax us more and does nothing about it.

• 
  great k (@greatk485022) reported 31 minutes ago

  Wtf is up with the audio on foxtel NRL , sounds like fkn transformers

• 
  Greg1956 (@Greg19562) reported 31 minutes ago

  @KatyKray73 I pay for foxtel but their news is on there. I want it ****** off and a discount thanks. In other words **** off you dog!

• 
  David Whitehead (@Whitehead13D) reported 37 minutes ago

  @kayosports @kayosports_help Foxtel is looking really good with no service and then need to sign into my own tv. Not good enough! I pay for the service and don’t need to sign in all the time, pathetic.

• 
  Mel (@its_me_mel_xx) reported 40 minutes ago

  I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬

• 
  OzPandaCollectables (@Jokesterz420) reported 44 minutes ago

  @kayosports Fix the app or I’m just going to go get Foxtel with sports channel……

• 
  TimeCertainClock (@TimeCertainRace) reported 45 minutes ago

  @matt__nicholls Yeah sucks. Think foxtel/kayo should focus on getting more sport leave the movies/tv to the streaming sites. Cos fta cant to do sports well. And having sport split over multiple site sucks. Would be so bad if all tennis was on one all motorsport on another but when sports are over 2 or 3 it sucks.

• 
  lady galadriels 🏏 @ mtcg - ishkh khakfe andu null (@miss_reys_mind) reported 46 minutes ago

  Why the bloody hell has foxtel still got the stupid seinfeld channel ? Why not a friends channel ? Or a married with children channel ? A frasier/cheers channel ? So many better options than that absolutely stupid show having its own channel

• 
  Paul Christie (@007paulchristie) reported 48 minutes ago

  @Foxtel your so called free HBO MAX app is the worst, adverts through every program, glitching constantly.abd we have the pleasure of paying extra to get the decent version. What a con job on all Foxtel customers who had these shows previously as part of their subscription.

• 
  ***** (@guidohatzis) reported 50 minutes ago

  Question for Kayo people. Why don't you have Foxtel? I've never seen a 'How good is Kayo' post. From what I'm seeing, having Kayo is like going to a brothel for a cuddle. Waste of time and money. #AFL

• 
  InnerQuasar35  (@Pom_Bazooka) reported 52 minutes ago

  @intothecrevasse I never watched it but saw the ads regularly back when I had TheComedyChannel as part of my Foxtel package.

• 
  El Gordo Ciclista (@elgordociclista) reported 60 minutes ago

  @inthebarberry @CattardSlim It’s owned by Fox, so why is anyone to expect? Ironically, Foxtel (basically the country’s biggest cable network and owned by Murdoch) has Sky News and CNN on consecutive channels. Go figure.