FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (52%)
• Internet (31%)
• Total Blackout (7%)
• E-mail (3%)
• Wi-fi (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Newcastle, Brisbane, Matakana, Adelaide, Kincumber, Melbourne, and Kiama.

City	Problem Type	Report Time
Sydney	TV	23 hours ago
Perth	Internet	3 days ago
Newcastle	TV	4 days ago
Perth	TV	8 days ago
Brisbane	TV	21 days ago
Matakana	Internet	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Step and fetch (@FetchStep) reported 9 minutes ago

  @MichaelPascoe01 NRL before the kids. It’s directly related to Foxtel and Nine's broadcast rights with the NRL. Non gambling Advertising revenue is down so the only income these mobs will get for the footy is from Gambling. If labor bans Gambling ads the NRL won’t get same the money for the deal

• 
  James Milton (@jformaldehydem) reported 9 minutes ago

  @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

• 
  Warthog (@edwarner57) reported 10 minutes ago

  Just received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage

• 
  Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported 10 minutes ago

  **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

• 
  Cain O'Sullivan (@cainosullivan) reported 11 minutes ago

  @AFLNow I cancelled mine a few years back and switched to Foxtel instead... the Kayo service was terrible, always dropping out, but Foxtel is way better.

• 
  LJ (@ADDICTED2GAM3S) reported 14 minutes ago

  @FadeAwayMedia I remember watching this on foxtel I was like this some good ****

• 
  “Smash Her” (@dougjones90909) reported 15 minutes ago

  @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

• 
  James Jones (@JamesyJones) reported 19 minutes ago

  @OMGTheMess Coalition also handed out $40m to Foxtel. Complete and utter scam. Cash for comment each and every night. There was no tender, no conditions and no reporting. All to a subscription service that cheerleads them every night. But the Right don’t dare bring that up.

• 
  Corey Wright (Mr. CW) (@RealCOZZASAIDSO) reported 21 minutes ago

  @GrumpyPigeon @7plus Glad I recorded on Foxtel to watch properly. I thought it was a Copyright issue with the Doctor Who stuff. It actually has both audio/video messed up. Hopefully is fixed soon to watch properly.

• 
  Karen Walker (@KarenWa13145181) reported 22 minutes ago

  Andrew Bolt shut up I loved your show but now now I won't am cancelling my Foxtel if you are so smart what is your solution for these þerrorist I'm disappointed

• 
  GWB (@GWB41570523) reported 25 minutes ago

  @SkullSpeedDeal "Women"? Who started the gutter screaming? Channel 7 and that Victorian disgrace the Herald Sun. copied and pasted by the circus Foxtel. The yelping poodles following selective clubs and players trying to bring them down. Not women.

• 
  Lewis Jones (@LewisJones38831) reported 27 minutes ago

  AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

• 
  Andrew Bradley (@AndrewBradley33) reported 31 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.

• 
  ear (@greatfaerie) reported 31 minutes ago

  On the siege eps of S7 in my WW rewatch and remembering when they ended the first one making it look like Br*dy shot Vera in the head and never in the show had my heart dropped straight through my *** like that...not even funny at all I was about to find Foxtel headquarters

• 
  Christopher Benson (@BennoOnline) reported 33 minutes ago

  @dunek4ck @Foxtel Seems by providing a really **** service they are pushing people onto Kayo... why the hell am I watching nascar while F1 should be playing!!! @foxtel are providing a substandard service onpurpose

• 
  Sandy Lanceley (@sandylanceley) reported 37 minutes ago

  @ROBUNS @Channel9 @wwos There was some talk about that, but I haven’t seen confirmation. A big problem though is there’s limited space to broadcast a higher bitrate which Foxtel producing it couldn’t fix.

• 
  Chris. ⚓️ (@mr_chitafa) reported 39 minutes ago

  @lozza929406 Foxtel were just as bad. Huddo spent the entire last quarter going on about it.

• 
  Dale Johnson (@dazza0701) reported 42 minutes ago

  @Collin_G_Wood Surprised they never showed a reply of this at all on foxtel not one person even mentioned it. I thought for sure it was a point

• 
  TheTopMostDog 🇦🇺🐕‍🦺🏕️🎣🔫🪓🥩 (@TheTopMostDog) reported 45 minutes ago

  @Foxtel Mum is still paying $90/mo for this ****. I've almost convinced her to let it go. The value just isn't there anymore since competition ramped up. She could pay for half a dozen streaming platforms for that much. Unless you change, you'll die along with your last subscribers.

• 
  Trev (@trevapchichi) reported 46 minutes ago

  @SoundingBoardEp @DrinkWiseAus For next years Hall of Fame, will Foxtel be asking Crown to serve meals on plastic plates? The sound of cutlery smacking crockery during Bill Walkers elevation was just horrible TV

• 
  Jon Striker (@compaqfw22) reported 49 minutes ago

  @daveburke82 @SteveMascord I agree in a perfect world - but professional sport was changing in the late-90s and as great as a “1994 Winfield Cup with Foxtel showing the non-Ch9/2 games” would have been, it just would have left someone else to come in and offer a resolution

• 
  Biscuitman (@biscuitman007) reported 51 minutes ago

  @Hugh_96 @balumbah I agree, as there's no accountability in RA. You can fail and fail again, and no transparency. My view is that 3 years after the RWC, when the money runs out, Foxtel will buy rugby for peanuts. Only then will it get fixed.

• 
  Doesnt Matter (@wokeisacancer) reported 55 minutes ago

  @Foxtel I can’t believe your “support “ is only available Monday to Friday , are you serious ? Or does your monopoly mean you just don’t care ?

• 
  7️⃣Michael0️⃣ (@squeakee21) reported 57 minutes ago

  & how ******** are Foxtel justifying a 3 man commentary team of Howard/Reiwoldt/Ricciuto for a Saturday night game. Phoning it in now

• 
  Adam (@AdamTurbil38435) reported 58 minutes ago

  @Markedw For the SBS to outbid the likes of foxtel or Amazon . If a publicly funded network can outbid paid services.. maybe it should be looked at

• 
  NRLBOSS (@1WeakGuttedDog) reported 58 minutes ago

  @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

• 
  Matt McDermott (@MattMcDermott74) reported 60 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  alunsays (@alunsays) reported 1 hour ago

  @leighjones0212 @Foxtel If you’re a CBA customer you can get Binge and Kayo for $17 a month. Ditch Foxtel.

• 
  Stewart Noble (@Stewy_Noble) reported 1 hour ago

  Yo Foxtel, every bloody time android updates you're way behind. Why am I paying a bill for a service I'm not receiving? I'm even on your beta test and you're still slow. I'm relying on your app on holiday ATM and nothing! #freebills @FOXTEL_Help

• 
  yoelmonaro (@yoelmonaro) reported 1 hour ago

  Also btw wtf was the ticking sound @Foxtel in the first 18 mins of the Panthers v Tigers coverage?