FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (46%)
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Internet (27%)
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Total Blackout (18%)
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Wi-fi (6%)
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Phone (3%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Sydney, Brisbane, Melbourne, Perth, Kiama, Adelaide, Scarness, Bundaberg, Canberra and Kalgoorlie.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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William Graham
(@willgrah19) reported
@Foxtel why is there a ton of houses with no Foxtel in Jordan springs NSW. I had a tech booked tomorrow because there was no outage then within a few hours cancelled because there is an outage. Now no tech available till 23rd December. What is going on?
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brad gray
(@bradgra82422560) reported
@GummiVenusDMilo I worked at Foxtel in the late 90s, and during a very boring meeting, that involved HR. Those words were used at me. And before my brain could stop my lips, out came aren’t they just buzz words that dumb people used to sound important, didn’t go down great
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VeryMiffed 💉💉💉❤️💙 ❤️💛🖤 💦💨☀️
(@VeryMiffedF) reported
@FOXTEL_Help - having waited 20 mins to get to an 'agent' the 'bot' has booted me off Live Chat twice. "Customer service" - bwahahahahahahahaha. You do make me laugh. Anyone available here to help with a Error X101? Anyone? Anyone? Bueller?
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William Graham
(@willgrah19) reported
@FOXTEL_Help @Foxtel Here let me help. @ACurrentAffair9 there is a 2 whole suburbs that have suddenly lost their Foxtel and no body can give answers of what has happened (some are even getting laughed at on technical support) but we are all still be billed full price. And can’t get a technician out.
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?
(@Godsobey) reported
@FOXTEL_Help trying to ring. I dont need to test settop box. I just need to figure out why the credentials dont foxtelgo app anymore but work fine when i login via your website
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Dally M Dan
(@suthodan) reported
Great NXT show. Was looking forward to watching some boxing but @Foxtel never meet their obligations and show what they advertise
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Cody Dobbs
(@codymypal) reported
@suthodan @Foxtel That sucks brother
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Larry Lipscombe
(@LarryLipscombe) reported
@PGAofAustralia Watching the final. Have to be the WORST coverage ever! 8 players left, only playing 6 holes. How many camera’s do FOXTEL have on the course?
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Aeryn 🦉 🏳️🌈 🌻 @ithendra@mastodon.online
(@jiangyin) reported
So I'm going to watch what I want on Foxtel for once (MTV probably, I'm sure as **** not putting country music on), and I'm going to write.
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Oz. Pro Choice!
(@ozziewiltshire) reported
from
Raymond Terrace, State of New South Wales
@marie19705 Paid Tv is choc full of ads too. I don't have Murdoch paid i.e foxtel either. **** Murdoch the lady* once said. Lol
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Naveen Razik
(@naveenjrazik) reported
It appears @FOXTEL_Help has shunted @NITV, the nation's publically funded Aboriginal and Torres Strait Islander broadcaster off its service to accommodate a wrestling channel. Very disappointing development.
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BobbyBoy114
(@RobertH35053921) reported
@AFL Hawthorn v GWS at the **** time of 3.00 on a Sunday at Norwood. How many Hawthorn or GWS supporters are there in Norwood? Where the fu#k is Norwood? Foxtel killed cricket, let’s see how the AFL goes being Foxtel’s *****.
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Travelling
(@nrtinsyd) reported
@FOXTEL_Help worst service ever. Can’t record from Foxtel app any more ? Why does your customer experience get worse in every iteration ?
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justsleeping
(@1313gm) reported
@Foxtel keep getting drop out of the cricket from Adelaide on the 4K channel , has been happening the last 2days is there a problem your end #AUSvWI @FoxCricket
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Exigency News
(@exigencynews) reported
@Foxtel @1313gm What, some useless automated chat? Why don't you fix the problem instead of meaningless interaction.
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Dally M Dan
(@suthodan) reported
@Foxtel @FoxtelHelp you're not even showing the Pac fight now? Dead set, I'm sick of the false advertising and constant changes. Yet if you're 8 seconds late on your bill, you pricks never miss a fkn beat
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Aussie Boxing Scribe
(@el_pollo_loco) reported
@TimBoxeo @trotmanboxing I've only got three subs: DAZN ($14AUD p/mth), Kayo ($25AUD p/mth) and ProBoxTV ($2USD p/mth). Much better value than 20 years ago when I was paying about double that for Foxtel's cable service.
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Kristian
(@krispalm02) reported
@Foxtel Experiencing delay on channel 507 is this just me ? Or is it for everyone if so how do I fix it ?
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The White Rabbit
(@AllBiteNoBark88) reported
Wowzers The other platforms are really picking up the slack now twitter has gone all Freedom. My FB Messenger has someone constantly deleting my messages as if me. My Foxtel TV keeps flashing hoping I have a seizure or photographing the room! WTF
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Earl lee riser
(@Earlleeriser1) reported
@foxtel send me an SMS to say. You bill is due SO I REPLY….”SO IS SOMETHING OTHER THAN CRAP TO WATCH “
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Jo Rock
(@JoRock0011) reported
Anyone else unable to access Foxtel Now on their tv’s? Foxtel support says it’s worldwide.
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peter
(@Justin37064393) reported
@Foxtel having issues with Channel 591 today keeps flicking on and off druging the cricket very annoying, goes to a black screen for a few seconds
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Patrick Malone 🤎💛
(@pattymalone2000) reported
@RealCOZZASAIDSO @Veritas_KW Is it them worried about breaking the binge servers but wonder why there isn’t much on binge compared to foxtel when binge is probably gonna be the main home of the network
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Laura
(@OmgIAmOver30) reported
@Oceansnevlisten @HBO @Foxtel I love it and hate it but can't judge until I'm finished with it. I had problems with... If it's real people then I have ethical issues with it. If it's all actors then it's the audience they're messing with. Either way someone is being ****** & I don't know if I like it.
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Dally M Dan
(@suthodan) reported
@Foxtel what on the wide world of what is that sister wives crap you keep advertising during the simpsons? Stop it immediately you weird pukes
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Jan P
(@jnbp) reported
This event is an absolute joke. Horrible and awful organisers/promoters @Foxtel I want my money back. Honestly this is an absolute shambles #Pacquiao #DKYoo #pacyoo
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Michael Barnett
(@Barney73Michael) reported
@snadams80 @Foxtel I'm having same problem and same error in Samsung Galaxy.
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Sandra Adams ❤️💙
(@snadams80) reported
@Barney73Michael @Foxtel Hi Michael. You would be best to just download the app Foxtel Go (Beta), opt in to be a beata tester and it should be up and running soon after. I found the live chat with Foxtel was just incredibly frustrating for this issue imho.
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Vincent Alvaro
(@VincentAlvaro) reported
@FOXTEL_Help Lodged an online application to return my IQ4 box as per your instruction to an advised Parcelpoint drop off location. Get to the destination only to find the business has closed down. Foxtel can now arrange to have it collected from my home. Booking code : PHJRFVQ3
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Shane Clarke
(@Hawkeye160972) reported
@FOXTEL_Help Guys, what is going on with Your Foxtel Service in Jordan Springs NSW 2747. It has been out for hundreds of us for 5 days now with no explanation. Call backs are not honoured, booked technicians just don’t turn up. #Disgraceful