1. Home
  2. Companies
  3. FOXTEL
FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 45% TV (45%)
  • 33% Internet (33%)
  • 9% Wi-fi (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Kiama, Brisbane, Adelaide, Sydney, Melbourne, Perth, Arumpo, and Cornwallis.

CityProblem TypeReport Time
Kiama E-mail 5 hours ago
Brisbane Internet 1 day ago
Adelaide Internet 2 days ago
Sydney Internet 10 days ago
Melbourne Total Blackout 10 days ago
Sydney Internet 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @H_the_Strange @FOXTEL_Help And if you ring up you get someone from overseas who has no idea, offers you nothing and you get nowhere. If only there was another pay service to give them competition.

  • H_the_Strange
    H_the_Strange (@H_the_Strange) reported

    @bimmyjartel @FOXTEL_Help That’s it, isn’t it? They have no competition so they don’t care how they treat people. Like Australia Post. They don’t have competition, so they don’t care.

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Late to starting Dynamite because I had to install a new cable box (**** @Foxtel btw). But starting now so hopefully it’s a good show #AEWDynamite

  • v4daleo
    daleo (@v4daleo) reported

    @MotoGP why do I actually give you money ? Your app coverage is **** and completely inconsistent. No functioning service . Cancelation request incoming. Guess Foxtel gets your money now.

  • msediewyatt
    Edie Wyatt (@msediewyatt) reported

    Karalee Katsambanis has blocked me on Instagram, but my complaint is in with Sky via Foxtel who is my streaming platform. If they don’t respond I will be lodging a complaint with ACMA. She could just apologise.

  • Jezzabhai108
    Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported

    @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

  • fantasyallsport
    TJ (@fantasyallsport) reported

    @Sharkydave44 Nine has the money from the Domain sale. Yes, Dazn would be incredibly stupid to lose the rights after forking out for Foxtel. Dazn has shown some form in trying to lowball sport bodies I don’t believe the numbers have been agreed on, I do think the NRL would prefer not to move

  • Andrew664621
    Andrew (@Andrew664621) reported

    @Jousting_Sticks Of course it is, but consider the majority of your footy watchers are 10 cans or pots deep on the couch or at the pub, it’s hardly something they’re going to cancel their kayo or Foxtel membership over.

  • Theretributor
    Alice Stewart 🦂 (@Theretributor) reported

    @Ryandally08 Tony Abbott was made leader by his old mate Rupert Murdoch in order to put a very slow third rate internet system into Australia so it would not render his Foxtel by satellite service as being useless. Rupert has since sold Foxtel.

  • mr_chitafa
    Chris. ⚓️ (@mr_chitafa) reported

    @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

  • RenInOz
    Renee Pope-Munro (@RenInOz) reported

    @Chris1qjt @ItWasATea I just looked up to see if it will be on Hayu here in Aus, and it's currently saying no, only on E network via Foxtel and their VOD services. So streaming on some dodgy site it is, I guess lol

  • DrG2020V
    Dr G (@DrG2020V) reported

    @codenrl **** I feel sorry for people who don't have Foxtel and have to put up with retarded old **** head every week!

  • Brython14
    Brython (@Brython14) reported

    Hey @Foxtel the next time I hear your AFL football commentators describe something as "elite", I will 1) Vomit and 2) Cancel my subscription. Enough of this repetitive garbage, I beg you. @AFL

  • 1WeakGuttedDog
    NRLBOSS (@1WeakGuttedDog) reported

    @banditkayfabe WWF RAW was on Fox Sports 1 on Foxtel at 8.30pm on a Tuesday night for us. Always a few hours late but I was glued every week for about 5-6 years solid without fail.

  • cookivirus
    Joc (@cookivirus) reported

    @C1_1RIS As an international fan, I find it ridiculous that the entire season isnt broadcasted by the same company But it also isn't my problem cuz foxtel broadcasts the whole season

  • RJHampson01
    RJHtweets (@RJHampson01) reported

    Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

  • haebae69
    a ʕ•͈ⱉ•͈ʔ (@haebae69) reported

    and i need to find out how im gonna watch it cause i am not paying like 60 bucks a month for foxtel **** that😭😭

  • dougjones90909
    “Smash Her” (@dougjones90909) reported

    @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

  • BjWittwer
    GrumpyOldDad.bsky.social (@BjWittwer) reported

    @xskinn Save your sanity. Screw Rupert Murdoch. Cancel anything through Foxtel, especially the fictional program “Sky News”. If you want something more factual than Sky News, I recommend Nieghbours, Home & Away, Days of our Lives, & importantly, Bluey. #SaveOurABC #FuckBillionaires

  • Dorizzdt
    Scott (Human) - 𐌃𐌏ᖇ𐌉乙乙𐌃𐌕 (@Dorizzdt) reported

    **** this, I'm going out today to spend $3k on a media setup. I'm going back to just pirating TV/Movies. It's not because I am not willing to pay, its I am tired of paying subscription services and having everything so fragmented and being Nickel and Dimed by the services. When we worked on HD Streaming in the 2000's we set the foundation up for the industry to make video possible more easier. Even back then convincing Hollywood / TV Networks to abandon physical media for streaming was a huge undertaking in itself. They just were ******* in contracts with the creators of content and couldn't find a way to make online work. Fast forward 20 years later and this is the **** we end up with. It literally is just easier to pirate than its to keep doing this. atm I pay for: HBO Max Stan FoxTel Primewire Paramount Netflix Disney+ BritTv (i forgot to cancel the trial fml) AppleTV+ Its about $160 a month AUD I can't find half the **** i want to watch and the stuff that I want to watch is full of ads, or you have to then pay extra ontop. I'm out. stfu ... I'ma use AI to setup a complete end to end media experience.

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!

  • CarlSparre
    Carl Raymond 🌞🌞🔋 (@CarlSparre) reported

    @ruicharadrius Wifi here is like wifi anywhere, afaik. Perhaps you mean bandwidth. For that problem blame the government that thought fibre to premises was overkill. Turnbull, under the thumb of Murdoch who was protecting Foxtel. We don’t hate Murdoch enough.

  • kanethesaint
    K•A•N•E (@kanethesaint) reported

    @KobieThatcher I'm still unsure how they measure how many people watch it as I've never seen a survey for it. Free to Air over Antenna is receive only as is Foxtel over satellite. I don't know many that watch FTA via the app.

  • wallybechara
    wb1234 (@wallybechara) reported

    @centralNRL He used to talk down the value of the nrl tv deal every time it was up for renewal when he had a job at Foxtel. Even they got sick of him

  • JalinCedar
    Jalin Cedar (@JalinCedar) reported

    @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    Foxtel will keep increasing the price until they can force all their satellite subscribers over to Kayo so they can close down their superior but more cost expensive satellite services. They want to close all the none sport services & eventually Incorporate gambling options

  • wade396
    Tanya (@wade396) reported

    @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

  • LewisJones38831
    Lewis Jones (@LewisJones38831) reported

    AUSTRLIAN FOXTEL DOWN CANT WATCH THE SHOW WHAT ******** !!!!!!!!!!!!!!!!!!!!!!

  • de32344
    RatFinky (@de32344) reported

    Surprised Channel 7 didn’t choose to show Foxtel broadcast for an AFL milestone; Pendlebury breaking AFL games record. Not a Collingwood fan/supporter, but there are loyal Collingwood fans/supporters who only have access to Free to Air. Stupid move as usual from Channel 7. 🙄😒

  • Gatty54
    Ray Gatt (@Gatty54) reported

    Anyone having issues with Foxtel?