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FOXTEL

FOXTEL service status: outage reports and connection issues

Why is my FOXTEL service not working?

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Full Outage Map

Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  • 52% TV (52%)
  • 33% Internet (33%)
  • 9% Wi-fi (9%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Brisbane, Perth, Arumpo, Melbourne, Sydney, Cornwallis, Central Coast, and Strathfield.

CityProblem TypeReport Time
Brisbane Phone 1 day ago
Perth Internet 2 days ago
Arumpo Internet 3 days ago
Melbourne TV 8 days ago
Sydney TV 9 days ago
Sydney TV 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • SniffRocks
    Rock Sniffer (@SniffRocks) reported

    @Raiders_24Sep89 We need Foxtel not to own it kayo is garbage & will cost $500 a year soon for a tax payer subsidised sport. Channel 7 & 9 split coverage, ad free games on stan or similar

  • DustinSpriggs4
    Dustin Spriggs (@DustinSpriggs4) reported

    @puntingbattler @WSWanderingEels It’s near useless data imo. It doesn’t include Foxtel. It may be the same for Ch9 and the NRL but the Ch7 AFL commentary is garbage. No one that has the choice would be choosing that and the ads after goals

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Kate3015 Just like Foxtel, AGL, & others do, the broken English is so difficult to deal with most times

  • spannaforce
    Anna (@spannaforce) reported

    Is there a problem with @FOXTEL_Help ? I keep getting playback error message

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @TV_Blackbox The only losers would be DAZN (who own Foxtel and Kayo) and Nine (who own Stan) although if Nine keeps FTA rights it wouldn't be quite so bad for them.

  • Catta_SCT
    Catta (@Catta_SCT) reported

    @AFL @SuperCoachAFL @Foxtel Ffs Foxtel, we customers pay big $$$$ for your service - your efforts for the massive Anzac Day match between the Pies & Bombers was absolutely PUTRID Lift your fk’n game you 🥔‘s

  • bimmyjartel
    Jan (@bimmyjartel) reported

    @Sarcastic_Cow @FOXTEL_Help Costs keep going up and standard going down. Few years ago there would be maybe 2 or 3 replays for every club.

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    My god I thought Foxtel was bad till I joined @PrimeVideo . Fu king disaster company this one

  • JamesBa40189175
    Jimmy (@JamesBa40189175) reported

    @ausbtcclub We get absolutely **** all for working hard here in Oz. I had job and separate business with mates. Struggled for 8 years and everyone made money from the business except us. Electricity, Gas, Foxtel, wages, rent, rates, tax, gst, employee super. @mrYodaJ @fiftyshadezof1

  • eskimo2708
    Steven Hing (@eskimo2708) reported

    @Tuxy81 Same as foxtel. Just tried to cancel

  • catwsfiIm
    nat ★ (@catwsfiIm) reported

    @gimmieghostie foxtel not letting me down for once

  • BertyMayes
    Anthony(Berty) Mayes (@BertyMayes) reported

    @FOXTEL_Help the app my Foxtel app is not working????

  • Tanswell87
    JT (@Tanswell87) reported

    I hate watching on nine but **** foxtel and Kayo. Go hard nine.

  • Crankymack52
    Greg McCann (@Crankymack52) reported

    @strangerous10 @ItsBouquet Why does anyone take notice of our former unelected PM. Poor Foxtel backing a losing supporter of the LNP, who are being replaced by One Nation. Will Pauline now get top billing?

  • wade396
    Tanya (@wade396) reported

    @FOXTEL_Help please do not tell me you can’t answer me has I don’t have a picture like you did on Facebook. Spent 2 hrs with Tech support 35years customer cannot tape past the 29.6.26. Told someone more senior in tech would call today now nothing.

  • sandylanceley
    Sandy Lanceley (@sandylanceley) reported

    @Tuxy81 @Raiders_24Sep89 You’re both kinda correct - if no FTA network bids, then the rights can go exclusively to Pay TV - but in this instance we know a FTA network has made a bid, so Foxtel/DAZN are compelled to find a FTA partner

  • JoeBlowthoughts
    Joe Blow (@JoeBlowthoughts) reported

    @a_eugol @DanGinnane is a moron. Why do you even listen to him? Doesn't even know the rules. Sucks up to everyone at Foxtel! Goodbyyyyeeeee

  • SuthoDan2
    Cant Post - X Sucks (@SuthoDan2) reported

    @pantherman45 Disney has nfl Netflix has wwe Paramount has ufc Literally only nrl left on foxtel Big trouble

  • mr_chitafa
    Chris. ⚓️ (@mr_chitafa) reported

    @Jousting_Sticks This isn’t a kayo problem. This is a Foxtel problem. If you hate the Kayo app so much. It Foxtel instead.

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    Never thought i’d have a phone call with anyone as absolutely useless as @Foxtel All I wanted was a replacement box, it took 1 hour to reach that conclusion. They were supposed to call me back 3 days ago and never did, this was me calling them a second time. 1/2

  • Manlyles
    Les Slee (@Manlyles) reported

    Is there a worse company to deal with than @ Foxtel absolutely **** service

  • jformaldehydem
    James Milton (@jformaldehydem) reported

    @mary_hail20316 @KirstiMiller30 So pirate it then. Binge and Foxtel are both Murdoch properties. **** Murdoch!

  • DorothyDixer12
    dixy (@DorothyDixer12) reported

    @barblbake @CaraMia200 Yes l know. In a large rural town l was staying at a friends house watching Aust open through foxtel (Yes l know) all went down no storms sound lost not one call centre knew what was going on Rural Australia has been thrown out with the fish kills

  • TheGlenny1
    Glenny (@TheGlenny1) reported

    Got 500 channels on foxtel. Only channel not working sky 1 Wtf is going on @SkyRacingAU ******* retarded Black screen for last 2 hrs

  • adriansal80
    Adrian Sal (@adriansal80) reported

    @SC___Scout Have never and will never get kayo. I've had Foxtel since day one. Never one issue.

  • JalinCedar
    Jalin Cedar (@JalinCedar) reported

    @FOXFOOTY It’s almost time to cancel my Foxtel membership this is a disgrace. No mic on the umpire (viewer can’t hear whistle), and this camera angle is off centre? Are you guys serious?

  • Manbearpigzebra
    Mike Oxbig (@Manbearpigzebra) reported

    I wish. The watered down version of World Movies has just as many English speaking films as it does foreign films. The should give it back to Foxtel and allow R rated movies again.

  • LeonOnTheRadio
    Leon (@LeonOnTheRadio) reported

    @MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.

  • LeonOnTheRadio
    Leon (@LeonOnTheRadio) reported

    @MrBlairHughes @LeagueUnlimited @kayosports That wasn't a Kayo issue that one, it happened on my Foxtel as well.

  • poundtown777
    Piewarmer (@poundtown777) reported

    @Foxtel @FOXTEL_Help How are we meant to watch anything when we keep getting playback errors popping up the last 2 days? Surely you come up with a resolution