FOXTEL Outage Report
Why is my FOXTEL service not working?
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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at FOXTEL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (44%)
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Internet (29%)
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Total Blackout (17%)
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Wi-fi (7%)
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Phone (2%)
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E-mail (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Brisbane, Melbourne, Sydney, Gold Coast, Perth, Canberra, Kiama and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Melbourne |
TV | |
| Sydney |
Total Blackout | |
| Melbourne |
Internet | |
| Gold Coast |
TV | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Archie Pelago 🇦🇺🇫🇮🇺🇸🏳️🌈🐯🏐
(@h00key) reported
@CherylCritchley I had Kayo in ‘19, as I’ve never had Foxtel, worked well, but $25/m a bit exxy, so canceled at start of ‘20. They offered $15/m but only if you commit to 24m, didn’t bite. Would look at it again if no live pass though.
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Nathalie Stewart
(@NathalieS_29) reported
@Foxtel Fox Arena Audio is glitching badly! Help
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ReclusiveUrbanLunatic 🌱🌏🆘🔥☠️
(@traverselife) reported
@AEBayley @vanOnselenP I assume someone has worked out which areas won’t either care or won’t hear abt it. I read that Qld is the vital spot & areas there have free foxtel🤢 I’d have thought they’d lose southern & WA seats though. Ppl sucked in trust conspiracy crap& not Swann so families suffer🤬
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Max
(@maks_amillion) reported
@asunderland @PatsKarvelas Best ad to make me cancel my Foxtel subscription
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SP
(@spavri) reported
@Foxtel If you cant allow people to self-serve online when they want to remove a service from package, then you atleast need to have a dedicated phone line for cancellation. Currently onhold since last 20 min and it says wait time is 20-30 mins.
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anarchopriapist
(@Kermitron) reported
@Disco_box @seamus Presto was literally too hard to use. Ugly, outdated interface. The website and app both chugged - not in terms of stream speed, but navigating menus. Assembling watchlists was a legitimate struggle. Unbelievable they made a worse service than Foxtel Go.
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Joseph
(@josephspears_) reported
is Foxtel airing framing Britney Spears tomorrow or we streaming girls wtf so out of the loop can the 4 Britney stans left in Australia let me know
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Mike Woodcock
(@MjwCoach) reported
@alexkidman No it is not it is a shitty deal they already make beaucoup $$$ from ads but that's not enough it never is. All the stuff being promised won;t last either. That was one of the original Foxtel sales pitches: pay and escape the ads, turns out that was bollocks and so will this be.
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Rage in the Plague Age
(@BrisVegian) reported
@claudia980980 Been doing it for two years including stuff like muting insiders and drum too because I don’t want the peripheral crap and I’m absolutely loving it. Struggled with Foxtel tbh coz of footy but cut that off last year and that’s a bit painful.
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Us & Them
(@SSLsoundguy) reported
@Igh0108 @SkyNewsAust @Foxtel My bad... I just saw your reference to win
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LLL🦋
(@LLL310768) reported
@slpng_giants_oz Guess who is never going to shop there again. Add them to the list; Foxtel, Harvey Norman...
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💧poppy rick
(@just_plain_Rick) reported
@LeftyLiteral Never watched Fox or Sky News. My son offered his log in to FOXTEL, I refused. When my daughter house-sat for a year, she had the satellite antenna put on the roof, when we got back we told FOXTEL to remove it. They offered deals, I offered to to relocate it to the tip for them
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Michael O'Rourke
(@Michael99908062) reported
@FOXTEL_Help your website says to disconnect (cancel my account) I need to call. Waiting time is 20 to 30 minutes. Must I do by phone, or can I do online? . (I should not have to ask: this ought to be clear on your website.) thanks.
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Lara Styles
(@All_Styles) reported
@FOXTEL_Help It just seems strange that we wouldn’t get any communications in relation to this and that the monthly fee will remain the same even though you’ve removed a portion of the service
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AARANC
(@AaranJCreece) reported
@CherylCritchley Telstra is a part owner in Foxtel. To get customers onto their overpriced mobile phone network they used the Live Pass for both AFL and NRL. They don’t want to subsidise this service anymore. So they’ve killed the live pass it’s that simple.
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Ancient IT Geek 😢
(@warwickpauld) reported
@claudia980980 I’m with you, took down the FOXTEL dish last year and removed all SkyNews and News Corp articles from my Flipboard and Apple news apps. I am not funding Rupert directly or indirectly so no Google/Bing either. #auspol
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David Milner
(@DaveMilbo) reported
@KaosArbitrium they're switching off that network. it's an old but good fibre line that was from when Foxtel was being rolled out here.
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Saskia Shaw
(@qldroar4eva) reported
@Foxtel is there a problem with streaming at the moment, because I’m trying to stream very scary people and I have tried through the box and through PlayStation and it’s buffering all the time. However if I watch Netflix Stan or Amazon they work fine.
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Anon2611
(@AnonymouSS_2611) reported
@brentread_7 Who gives a **** what Foxtel think about expansion, if they’re not happy with the product they can stop subscribing
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Messy Jez
(@messyjez) reported
@paulblahblah1 @guerillacricket Not sure of the VPN issue, but it is available on Foxtel/Kayo
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Nick 🇦🇺✝️👨👩👧
(@schnicko_) reported
@fergiejet @DamTom79 WTF does ABC cuts have to do with the Foxtel grant?
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Nancy Georges
(@NancyGeorges) reported
I am so so so over mediocre service at high costs in Australia! @Foxtel your customer service is shocking - we rang in Dec to find out about our box if it was ok. Told it was old but no probs. Today I find out on demand service turned off 31 Jan- WITHOUT NOTIFICATION!! 1/2
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Robert Broekman
(@RobbiePBro) reported
Great Day! Closed Foxtel account today. I can no longer support an organisation that does not promote democracy. Voting with my feet Mr Murdoch.
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Jaxx Blaker
(@BlakerJaxx) reported
@FOXTEL_Help Guys Foxtel Now has been buffering endlessly for 2 days and I cant be bothered going through your help desk being told to start and re start my PS4 and modem, it's clearly a fault on your end!
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Richard Siggs
(@siggsau) reported
@bigjsl The Brits can sign up for Bad Uncle Rupert’s Foxtel online where these channels (2 x CGTN channels) have been streamed here in Southern Murdochistan for a long time.
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Joseph aka MaZaKuR
(@TheMaZaKuR) reported
@jacjac_jacque Wtf is foxtel?
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😷🄱🄸🄻🄻🅈 🄱🄾🄱😷 #MaskUp
(@NotBillbob2) reported
@shazz_29 I'm with telstra. Yeah costs money. We had a package with them. Foxtel, mobiles, home phone. We got rid of the package but kept the internet. Haven't had any trouble
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Michael O'Rourke
(@Michael99908062) reported
@FOXTEL_Help Rang again - now down to 10 to 15. Would still like to known low wait times please. Late night v suitable for me.
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Ian Walker
(@ianw56) reported
If ever there is a competition for the worst customer service in Australia I would nominate @Foxtel - their incompetence is almost comic
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NQ Cole & Nana #UsUnited
(@TheNerdQueens) reported
@Foxtel please release #ZackSnydersJusticeLeague on your service. #ReleaseZSJLWorldwide