FOXTEL

FOXTEL Outage Report

Why is my FOXTEL service not working?

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Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

FOXTEL Outage Chart 01/21/2026 22:50

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Will FOXTEL compensate me for the outage?

The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

  1. TV (58%)

    TV (58%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Melbourne, Brisbane, Perth, Adelaide, Scarness, Bundaberg, Canberra, Kalgoorlie and Tamborine Mountain.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaMelbourne Total Blackout
AustraliaMelbourne TV
AustraliaSydney TV
AustraliaBrisbane TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenAllatt Darren Allatt (@DarrenAllatt) reported

    @chazaustin10 That’s why we all have every streaming service. We’ve all had Foxtel for years and originally it didn’t have ads. Now it’s the worst offender and everyone’s ditched it for streaming services.

  • RawiTajik RAWI راوی (@RawiTajik) reported

    @Foxtel Please support this hashtag #StopTajikGenocide in Afghanistan.

  • lizdoherty69 💜⚓️Liz Doherty⚓️💜 (@lizdoherty69) reported

    @ML_Philosophy She chose to keep the violent boyfriend, who beat up her teenage son, because if he left he’d take the big screen tv and the Foxtel subscription ……. Can’t be friends with someone that stupid.

  • RodChisholm9 Rodc (@RodChisholm9) reported

    @tigertufftanya Hey TT.Didn’t know you cancelled Foxtel.Rang them y’day to potentially cancel after 22 yrs.I talked about my monthly bill & asked if they have any flexibility for loyal customers. No sir!🤬Best deal you can give me? You’re on it sir!🤬l hung up b4 I made a rash decision! TBC 😱🤬

  • kevinperry Kevin Perry (@kevinperry) reported

    The Foxtel Group has increased its paid subscribers to 4.465 million customers. Binge is up to 1.342 million Kayo is up to 1.259 mil Foxtel Residential down to 1.439mil Foxtel Now down to 191k Flash up to 15k paying customers @TV_Blackbox

  • valeriekhoo valeriekhoo (@valeriekhoo) reported

    Words I never thought I'd say: I'm jealous of Pamela Anderson's garden. #pamelasgardenofeden #foxtel

  • sfinlay Stephen Finlay (@sfinlay) reported

    @Foxtel @Paule350 Still not working this morning. Seems to be affecting channels 9 and 10 TV Guide listings for a good number of customers.

  • sfinlay Stephen Finlay (@sfinlay) reported

    @Foxtel Ok will do, Seems to be affecting a number of people based on Twitter posts about the same issue

  • Zion_Paton Zion paton (@Zion_Paton) reported

    @NetflixANZ Bad move Netflix - Foxtel introduced ads and lost 80% of it's clients over them next 20 years. You don't have the luxury they did, your not the only fish in the sea.

  • ScottMurphyAUS Scott Murphy (@ScottMurphyAUS) reported

    The weather got so bad the Foxtel broadcast of the #AFLWFinals @CrowsAFLW v @CollingwoodAFLW match literally broke. 😱

  • FootscraysFine1 Footscray's Finest (@FootscraysFine1) reported

    @Hodgo79 @DanielAndrewsMP The sad thing is that Cookers would benefit with Labor's pledge for additional investment in education, drug support services and more employment. Instead you choose ****, Foxtel and conspiracy theories.

  • CMESK8n SK8Gav (@CMESK8n) reported

    @PRGuy17 pretty simple fix, don't buy, read or acknowledge the age, the herald sun, ch 7 ch 9.. these last few weeks have been nothing short of disgraceful, cancel foxtel, hit em I the pocket.. we all know that's all they give AF about. Can't fool the people, why buy their rubbish?

  • Salomae_H Salomae Haselgrove (@Salomae_H) reported from Melbourne, State of Victoria

    Aaaand the @Foxtel screen has cut out - yikes on bikes

  • Gdbell143Gary Gary bell (@Gdbell143Gary) reported

    Hey @Foxtel what’s with having the score the wrong way round. Fix it, cause it’s garbage at the moment #WorldCup2022 #NZvsPAK

  • GaryHay20023561 Gary Hayes (@GaryHay20023561) reported

    @Gargy2 @lesstenny @SkyNewsAust Never had Foxtel, or any other I have to pay for. I don't watch TV very often at all, so am happy to watch what is free to air.

  • kymr75 Kym R (@kymr75) reported

    @Foxtel so decided to try Flash as I love news but it keeps buffering. And no it’s not my internet, have never had an issue with any other provider…

  • TheWAJet JT (@TheWAJet) reported

    @beINSPORTS_AUS has the WORST “HD” of all time. It is barely 720p without scaling. Awful @Foxtel @FOXTEL_Help

  • ECostello73 Emma Costello (@ECostello73) reported

    @Foxtel How the hell does one cancel their subscription. No cancel button online and then spent 45 on the phone only to be hung up on. Do better!

  • TH79Games TommaHawk79 Games (@TH79Games) reported

    Not Sure if im able to stream today suffering low energy and a bit of exhaustion after some housework doesnt help that the budget is empty and the food stocks are low making it stretch to payday had some big bills this fortnight including foxtel coming out at the wrong time doh

  • NateTaylor87 Nathan Taylor (@NateTaylor87) reported

    @rosselliott22 Haha sadly despite me paying a **** load for Foxtel, it doesn’t work overseas

  • sfinlay Stephen Finlay (@sfinlay) reported

    @vintagenew19 @Foxtel @Paule350 I am having the same issue for last couple of days.

  • IMAROOSTAR RooStár (@IMAROOSTAR) reported

    @FOXTEL_Help called yesterday re issue the call dropped out after 15min in had to call again. Ask why I wasn’t call back lady said it was your standard. I ask her to have a manager call me so I can complain. After 50 call ended poor outcome BUT 1/2

  • Gdbell143Gary Gary bell (@Gdbell143Gary) reported

    @davidking34 I’m not sure Kingy, but I wish Foxtel would fix the score up. Kiwis in a bit of trouble at 55 fa 3.

  • RowanT1980 Rowan (@RowanT1980) reported

    @skullfist1 @ToonUnderPod Yeah I couldn’t see it there either. Damn. Foxtel/Kayo had the Tranmere game…. Strange.

  • beer_movie Tim @ Five Rad Films (@beer_movie) reported

    The foxtel login I got from a school friend I’m not close to in order to watch the 2011 Asian Cup has stopped working. A dark day for me watching sport.

  • ParrWurung Boofheads M’alaise (@ParrWurung) reported

    @cscviews @JonesHowdareyou I saw Shanes name in the credits said to my wife I never saw him we were lucky watched on Foxtel was able to rewind and see it was Shane

  • cricketcomau cricket.com.au (@cricketcomau) reported

    Cameos from Erin Burns, Nic Bolton and Sophie Ecclestone help the Sixers post 9-160... can the Stars chase it? Tune in for the chase on 7Mate, Foxtel, Kayo or ABC radio #WBBL08

  • vintagenew19 d (@vintagenew19) reported

    @Foxtel @Paule350 Same issue for me since last night. None of my series records for those two stations are working either.

  • mrmanzfield Mr. Manzfield (@mrmanzfield) reported

    @Jontys_Corner @thousanddragons That sucks. It’s shown here on Foxtel (in Oz) which is your Sky. I use their sports service Kayo and get it from there. Tried the “Other” sites and even tho it’s “Free” normally it’s unwatchable.

  • RodChisholm9 Rodc (@RodChisholm9) reported

    @Laughatsaltyge1 @tigertufftanya Great value Salty! D’ya stop ALL Foxtel which has the footy etc & sport stuff although I hear Kayo is value for many sports…this is why l get so confused!Plus l use Foxtel for my NBN so I’d have to get a new NBN prov also l assume?Uggh!😬😱I need my geo and crime too btw!Help!🙏