FOXTEL Outage Report
Why is my FOXTEL service not working?
Problems detected
Users are reporting problems related to: tv, internet and total blackout.
Foxtel is an Australian pay television company, operating a duopoly in cable television, a monopoly in direct broadcast satellite television, and IPTV catch-up services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 14: Problems at FOXTEL
FOXTEL is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Will FOXTEL compensate me for the outage?
The recent FOXTEL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with FOXTEL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, FOXTEL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by FOXTEL users through our website.
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TV (47%)
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Internet (26%)
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Total Blackout (16%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (1%)
Live Outage Map
The most recent FOXTEL outage reports came from the following cities: Perth, Melbourne, Adelaide, Brisbane, Shepparton, Katoomba, Sydney, Geelong, Gold Coast, Canberra and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Perth |
TV | |
| Melbourne |
TV | |
| Perth |
TV | |
| Adelaide |
TV | |
| Brisbane |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
FOXTEL Issues Reports
Latest outage, problems and issue reports in social media:
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Chestnut Collector
(@chestnutcollect) reported
@Foxtel_Newsroom @Foxtel Online chat team, 2 x members no idea on this and only use automated responses but apparently they are human, so called 131999 and onto third person who has no idea about it and said I’ll transfer your “issue” to another team member. Honestly you couldn’t train worse service.
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ori
(@strangeraIps) reported
@a1iyahswrld binge is kinda bad too bc its owned by foxtel
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stephen michael Fully Vactinated AZ
(@stephenmchl8) reported
@Higgo74 @SteveMolk @Foxtel HE did this through the middle.of last yrs lock down... had been with Foxtel for nearly 17yrs approx.. they didn't even try and make a case.. we ended up getting, Netflix, Stan, Binge, Disney+ & Amazon for heaps less than what Foxtel was costing us.....
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Grant Pallant
(@grantpallant) reported
@ozcjr @Foxtel That’s good I can’t get as I am already satellite customer and nbn not good enough
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Brendan Patterson
(@Brendan11057678) reported
@FoxtelTest Why is my Foxtel displaying a F0100 error code? How do I fix it?
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John Ferguson Reynolds
(@JFerg_putzz) reported
@Foxtel 12 adds every 6 mins watching 911 one day wtf !! Foxtel
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Jim Campbell
(@JustJimWillDo) reported
@little_mavis It appears that it is on Foxtel which I don't get because forget giving Rupert any of my money. It is also on a streaming service I've not heard of before, the wonderfully named Binge. It seems to take place on a nuclear submarine. I have no knowledge of the conditions therein.
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AK
(@AKtech2021) reported
hey @Foxtel @Foxtel_Newsroom @FOXTEL_Help does the iQ5 support dolby atmos ?
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captain kirk
(@captain78140963) reported
@Telstra Hours never happend, then a promise again to call 24-48 later never happened also. We hadn’t received a order number only a reference number from the text chat. Tiffany had changed our plan keeping our nbn and cutting off our foxtel and giving us a free Telstra tv box
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Luke Moriarty
(@LukeMoriarty66) reported
@producersnoogs @offherchops can the WWE Universe in Australia get a shout out? They're doing it real tough. No other alterative on Foxtel, all entertaining talents (esp Aussies) fired, terrible writing. Locked down and we get this. uggghhh
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Ace
(@MclayAce) reported
@Foxtel Oh maybe Joan not all bad ? Cant wait see it tonight
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Auzzie!
(@augamr) reported
@techAU Foxtel is just not worth it. Never has been.
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Fake Anton Chigurh
(@FakeAntonChigur) reported
@BenHopkinsAus Yours and my favourite Andrew Clennell was on Sky declaring himself an “essential worker” that should be given exceptions to travel. Funniest thing on TV. On second thoughts if FOXTEL keep putting this 💩 on I’ll cancel my 2 premium subscriptions.
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Daniel Cohen
(@Fishman_Dan) reported
@prestontowers Wasn't it more about the coax network is used to run on, and was found to be grossly inefficient? And if you timeline it, Foxtel were extremely late to the streaming party, particularly for a company that seemingly had the technology (and funds) in the palms of their hands.
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Veritas on KW
(@Veritas_KW) reported
The biggest problem I have with Foxtel's strategy: the reluctance to add FTA on demand and a way to prevent viewers from flicking to another device, to watch streaming services Foxtel do not have apps for.
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𝒥𝒥
(@AcousticAri) reported
@Foxtel_Newsroom @Foxtel What happens when internet connection goes down though? I’m assuming you miss all tv and recordings will stop too?
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John Ferguson Reynolds
(@JFerg_putzz) reported
@FOXTEL_Help 12 adds every 6 mins wtf !!!!! Foxtel watching 911 one day
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Matt Percival
(@CosmicMatt92) reported
@SkyNewsAust And yet Foxtel itself is going down the drain.
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ChrisOber
(@ChrisOber) reported
Just wondering if anyone else has been experiencing @foxtel cable outage for the last 72hrs in the #Sydney area. Have tried contacting their support lines, though received a sub-optimal experience.
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💧LubiePhilrunfreeFionn
(@lubiephil) reported
@prestontowers That wasn't the whole argument, the NBN was a considered a threat to Foxtel for streaming. But then, a watered down non FTTP multimix technology started using and paying *checks notes Foxtel for coaxial bandwidth.
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Stephen Yolland
(@yolly1234) reported
@FOXTEL_Help I have a different technical issue affecting my service which your call centre could not fix. I was promised a call back in ten minutes. Over an hour ago. Not happy.
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Τερι
(@tezspec) reported
@Foxtel link seems to be broken
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Anthony Dean
(@diversetechgeek) reported
The other post update was figuring a good idea to add Wikipedia links to the mentions of Crave, Foxtel, and BBC iPlayer. (Mentioned in case a non-US person asks in the comments why I didn't address XYZ streaming service in their countries...since it's happened before...)
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Rozzie
(@RozzieVox) reported
@cliverichweeks @LoveMyKiaraM I turned on TV & saw "Plane crashes into World Trade Center" on screen Had Foxtel back then so changed to CNN, watched in horror all night Saw 2nd plane into WTC, aftermath of Pentagon & both towers come down I'd been to NY, WTC & Windows over the World just 3 yrs earlier 😢😢😢
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Vincent Alvaro
(@VincentAlvaro) reported
@Foxtel Thanks….will do….however, I’m unable to DM Foxtel….I can only DM Foxtel Help….is that the same?
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James Moore +
(@mrjamesmoore) reported
@Jessee0923 They’re all from Foxtel or Optus so not really fresh. If that’s the route I’d preferred others. I miss Tara and Adam. But we got Simon so it’s not all bad. Hope Zappa’s and some Melbourne ppl get a go!
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Rowdy
(@mynameisrowdy) reported
@FOXTEL_Help The Cancel My Subscription button on the Foxtel Now page seems to be broken
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captain kirk
(@captain78140963) reported
@Telstra Brandon great to have you onboard! We wanted to cancel foxtel and get a Telstra tv. I went in store to do this. They said it would be quicker to lodge through complaints dept, they did this for me. We received a call 2 weeks ago from Tiffany.
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jigsaw (real)
(@STlFFDYLANS) reported
@a1iyahswrld foxtel and binge are so awful
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The Guidefather 👍🇦🇺📺
(@SteveMolk) reported
@Scott_Keenan The iQ4 is 4K enabled (you just gotta have the plan to support it). Off the page I'd say it's worth the upgrade. I'm keen to get my hands on a review unit (which I suspect will seal it). The fully IP delivery mechanism is an overdue and necessary move by Foxtel.