FOXTEL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of FOXTEL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by FOXTEL users through our website.

• TV (53%)
• Internet (30%)
• Total Blackout (7%)
• E-mail (3%)
• Wi-fi (3%)
• Phone (3%)

Live Outage Map

The most recent FOXTEL outage reports came from the following cities: Sydney, Perth, Newcastle, Brisbane, Matakana, Adelaide, Kincumber, and Melbourne.

City	Problem Type	Report Time
Sydney	TV	2 days ago
Perth	TV	2 days ago
Sydney	TV	5 days ago
Perth	Internet	7 days ago
Newcastle	TV	8 days ago
Perth	TV	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

FOXTEL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Rauchle (@ChrisRauchle) reported 4 minutes ago

  @tayser82 I believe Foxtel used as much power as a town the size of Lithgow when it first setup in Macquarie Park but, no, that wasn’t a problem

• 
  larissa ೀ (@hudconaddict) reported 6 minutes ago

  **** my chungus life foxtel of all things is wild 😭

• 
  TheOncePokeGeek2004 🇦🇺 (@MaxFerro10) reported 7 minutes ago

  Yeah I remember this show on ABC back in the day it was one of those shows when you randomly brain-dead to change the channel or if it was **** all on telly on a weekend or a day your sick, **** even a public holiday and if you're too poor for Foxtel or Austar.

• 
  COOPS 😎 (@sportandracing) reported 8 minutes ago

  @LeagueFreak Foxtel don’t have any issues.

• 
  Nat Geo (@___Geo__) reported 12 minutes ago

  @kayosports how do you expect people who live in remote Australia to be able to watch any live sports? These restrictions are absolutely ridiculous and anti consumer. The only way I can watch anything that Kayo has access to is by paying full price to a Foxtel service box?????

• 
  Jon Striker (@compaqfw22) reported 12 minutes ago

  @daveburke82 @SteveMascord I agree in a perfect world - but professional sport was changing in the late-90s and as great as a “1994 Winfield Cup with Foxtel showing the non-Ch9/2 games” would have been, it just would have left someone else to come in and offer a resolution

• 
  Matlock (@Matlock47825386) reported 13 minutes ago

  @filmgeek_rq Yep absolute **** show. Murdoch said you’ll kill Foxtel so don’t let fibre happen, so Abbott dutifully obliged said ‘25mbps’ was sufficient. We’ve wasted billions on this the original plan was clearly the way to go.

• 
  Kieran Bridge (@KieranBridge5) reported 16 minutes ago

  @sculls_6 Worst thing it did was ever leave Foxtel. Went backwards 10 years after that

• 
  “Smash Her” (@dougjones90909) reported 20 minutes ago

  @NRLMedia What an awful outcome for fans. Higher prices. Still have to watch the biggest games on nine in their ****** “HD”. Games covered by nine still not in 4K on Foxtel. ******* pathetic. It’s 2026 FFS, not 1990.

• 
  .H.Ɔ.ꟼ (@IWasBornIn1975) reported 20 minutes ago

  There are many Foxtel customers in Australia who are eagerly awaiting the day when the Tszyu's are no longer shoved down our throats.

• 
  David (@Wallagootwobily) reported 20 minutes ago

  @Foxtel Never gave me anything after being a subscriber for 13 years. You turds.

• 
  Doesnt Matter (@wokeisacancer) reported 24 minutes ago

  @Foxtel I can’t believe your “support “ is only available Monday to Friday , are you serious ? Or does your monopoly mean you just don’t care ?

• 
  Fine Cotton (@mr_finecotton) reported 26 minutes ago

  @Foxtel u say u provide the best entertainment & sport.... the latest series of The Secret of Skinwalker Ranch premiered 19 May 2026 in the USA.... It's July & youre still not screening in Aust - why am I paying $100/mth for second rate service? @HISTORY @BrandonFugal

• 
  bndt (@banditkayfabe) reported 27 minutes ago

  The audio on Kayo sounds awful and hollow but the audio on Foxtel is ok. What is going on thought my TV was playing up #AFLTigersHawks

• 
  ExHullKiwi (@HullKiwi) reported 27 minutes ago

  @craigspeculator @Foxtel Sorry for your loss Craig. I am working through my mum’s huge pile of paper to find out what needs paying and cancelling. Worst so far is her lawyer who was incredibly rude and refused to share her will without her death certificate despite me being the executor.

• 
  Kmac (@Kjmac89) reported 30 minutes ago

  @BigdogGC77 @gilby_gillard @kayosports When you say losing customers? Are people moving over to Foxtel? Or how else do you watch sport? Genuinely curious, I’ve got Foxtel so never had Kayo, seems like a terrible service

• 
  M.\tt 🟡🟢 (@CosmicMatt92) reported 32 minutes ago

  @Bingbongbo10475 @telegraph_sport The TV ratings have been neck and neck for FTA/VOZ audience figures. Both AFL and NRL hovering around 500-650k. AFL has beaten the NRL multiple times this season including last night which was AFL 655k and NRL 544k. It's always going to change though depending on the games that are on and general interest in those teams. In the stands, its 37,623 AFL and 21, 676 NRL for average attendance. That's 73% higher. For last season in particular, AFL had a Seven FTA average of 630k, and roughly 300k for Kayo/Foxtel NRL had a Nine FTA average of 570k and around 430k for Kayo/Foxtel. So no, it's not night and day between "every domestic sport combined" its barely midday and 1pm between NRL and AFL, and night and day between AFL and NRL when it comes to people actually getting off their arses and going to support their team. I don't watch either sport, but the facts are there in black and white.

• 
  MelMorris (@morrisperry) reported 34 minutes ago

  Um @Foxtel we seem to have a language programming problem hahaha

• 
  Crowdiegal (@crowdiegal) reported 35 minutes ago

  Realistically Nine are the only FTA TV network that maybe could afford the World Cup rights. Ten would have to partner with Foxtel. Seven...no way could they do it not with AFL, cricket and maybe NRL on their network...they would be paying a lot for all three sports just there.

• 
  Gus Lefty Aussie Patriot (@GusLefty) reported 35 minutes ago

  @NadiaWa35758056 Remembering at the time Murdoch Foxtel was a satellite 'service'. Murdoch did not want a good high speed internet as it would 'damage' his Foxtel

• 
  Arts Desire (@artsdesire) reported 37 minutes ago

  @LisaB_29 $350 is not bad compared to foxtel & Kayo.

• 
  💧Elizabeth Marr (@JmarrMarr) reported 41 minutes ago

  @RhondaGarad @SBSOnDemand I was trying to remember when SBS started, was it commercial free like the ABC & then converted to a commercial network or was it always commercial? The fraudulent Foxtel told ppl pay this subscription fee for no adverts, that soon changed

• 
  Lexi (@baroque_doll) reported 45 minutes ago

  Who keeps letting these stupid foxtel ***** have exclusive rights to ****, who ******** is paying these prices

• 
  BigdogBRISVEGAS (@BigdogGC77) reported 46 minutes ago

  @Kjmac89 @gilby_gillard @kayosports Which means I’ll miss games But I refuse to pay $50 a month for a **** service I’m not sure foxtel is much better How much is fox?

• 
  Ck (@ckk766) reported 51 minutes ago

  Does the commentary team on #foxtel give any coverage at all of #piastri in F1? He’s leading Q1 and Q2 yet they’ve not spoken about him or even shown his laps once. Wtf

• 
  George W. Grundy (@georgewgrundy) reported 55 minutes ago

  Absolutely outrageous - you can buy a UFC fighting subscription from @Foxtel with one click, but in order to cancel you have to phone a call centre and take over 30 minutes to get it cancelled over the phone. Absolute ripoff, what ********.

• 
  Phoenix Diamond (@_phoenix_btc) reported 56 minutes ago

  @TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years 🫠

• 
  Matt McDermott (@MattMcDermott74) reported 57 minutes ago

  @vanOnselenP I wasn't poking fun at you just using a factual example . If this game was on Foxtel / ABC its a non issue .

• 
  Jez - WORLD PEACE PLEASE 🕊️❤️🌍 🇵🇸🇺🇦🇮🇷🌍 (@Jezzabhai108) reported 58 minutes ago

  @landry235 I very much think, Sue, that you and I are in the same 'Club'. I'm having a terrible time at the moment. I'm staying with Mum in Sydney and frankly, I think I'd feel more welcome and comfortable in a morgue. These things were sent to test us. And that reminds me: on my 50th birthday I hadn't heard ANYTHING from Mum by 5 in the afternoon, so I decided to phone her instead. She answered the phone in a foul mood and said she couldn't talk right then because she was having trouble with setting the Foxtel box to record the news! And then she hung up 🙄🙄🙄

• 
  Andrew Bradley (@AndrewBradley33) reported 60 minutes ago

  @thesportingbase They @Foxtel will lose me as a customer, despite being one for many years.