Telstra Outage Report in Canberra, Australian Capital Territory
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Canberra come from postal codes 2600.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (51%)
-
Phone (26%)
-
Wi-fi (10%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (3%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Total Blackout | |
| Canberra |
||
| Canberra |
Phone | |
| Canberra |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
-
David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
-
malarndirri mccarthy
(@Malarndirri19) reported
from
Canberra, Australian Capital Territory
@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
-
Michael T
(@MichaelGT) reported
from
Canberra, Australian Capital Territory
@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.
-
Giddey with Autumn Wind
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
-
Kieran O'Connor
(@_kieranoconnor) reported
from
Canberra, Australian Capital Territory
@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
-
eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
-
Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.
-
Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
-
Wade
(@VK1MIC) reported
from
Canberra, Australian Capital Territory
@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too
-
Josh Withers
(@JoshuaWithers) reported
from
Canberra, Australian Capital Territory
@jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.
-
Ian McDonald
(@ianmcd85) reported
from
Canberra, Australian Capital Territory
@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
-
HG
(@hgo7627) reported
from
Canberra, Australian Capital Territory
@Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.
-
Jason Ndeira
(@JNdeira) reported
from
Canberra, Australian Capital Territory
@gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra
-
Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Telstra Playstation please, but I am a long term Telstra customer. May consider it.
-
Brumbies Man
(@Brumbies2003) reported
from
Canberra, Australian Capital Territory
@Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support
-
eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
-
David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342
-
Antifa Maynard G Krebs
(@Diamondback1949) reported
from
Canberra, Australian Capital Territory
@SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.
-
David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.
-
Michelle Kroll
(@AHCPhoto) reported
from
Canberra, Australian Capital Territory
@CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Ricki-Sue King
(@Sn00zle) reported
I am unable to vote in #SBSEurovision and @Telstra did not get back to me about fixing this issue. There needs to be more ways for us to vote from Australia, this is not fair.
-
Paul Clifford #80aDay
(@briefasphotos) reported
@rohan_connolly Telstra are incredibly crap at the internet, and Murdoch doesn't give a ****. He gets our money for his extortionate dysfunctional app anyway
-
-Peta- 🇨🇭🇨🇾🇺🇦🇷🇺
(@PetaPan17) reported
from
Melbourne, State of Victoria
@marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭
-
Jono Underscore Hayward
(@jono_hayward) reported
@nickjmb @Telstra Damn!
-
jam
(@ibqnyan) reported
**** you telstra **** you australia stupid wifi
-
Sir Cathy 👩💻
(@sircathywise) reported
Got an @amaysim just so I could vote in #Eurovision because @Telstra are reaching new lows in their quest to be Australia’s worst telco
-
Ricki-Sue King
(@Sn00zle) reported
@coburgirl @Telstra So voting via the app just sends a text message. I could not call to vote and the helpline could not help me either.
-
david gillmore
(@davidgillmore3) reported
@Optus Must be joking with Telstra you are both selling products that dont deliver,and dont waste time ringing for help its nonexistent
-
XXSHREDERXX21
(@xxshrederxx21) reported
@Telstra Why and how is Ur internet service so bad, like U guys exceed my expectations negatively, like actually how even on NBN Ur internet is absolutely horrid. Please shut down, give up, everyone hates you. (Not employees y'all just doin ya job) the higher ups, pls go away lmao
-
Ros
(@gilymouse) reported
@Telstra can you advise when Bill my telstra account for Google play subscriptions will be fixed? I haven't been able to use it since the beginning of April & when I spoke to someone in mid April they said they were aware of the issue & it was being looked into but still not