Telstra Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3053, 3006, 3003 and 3142.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (51%)
-
Phone (26%)
-
Wi-fi (10%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me
-
CoryCobain
(@CoryCobain) reported
from
Melbourne, State of Victoria
@Telstra Cable internet down since last night. Was told it was unplanned work. Would be finished at 6pm last night. Still no internet and I can’t even access your app help chat anymore. Not fricking happy Jan.
-
Mark T Perry
(@MarkP561) reported
from
Melbourne, State of Victoria
@Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺
-
Liam Fitz
(@Fitzwah) reported
from
Melbourne, State of Victoria
@Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.
-
Cam Denham
(@camdenham) reported
from
Melbourne, State of Victoria
@Telstra any idea on when I'll be able to register for this? Can't use telstra app without a login (which I've been able to do since I switched to you), and need to do a recharge in my account in next few days. Some help here would be great.
-
Aaron Meadows
(@CorrectWeight1) reported
from
Melbourne, State of Victoria
@MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra
-
Gwen Gilbert
(@gwendabgilbert) reported
from
Melbourne, State of Victoria
@RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.
-
Hayden Reeh
(@r117312g) reported
from
Melbourne, State of Victoria
Could @Telstra be any more useless.... Our NBN has had issues for over a week, spent a day at home for a technician that never showed up. Had multiple calls dropout/hung up on. So over it. Time to find another provider. Recommendations? #NBN #Internet
-
Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡
-
Damian Marley 🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
@Telstra Waiting for someone to help me. Want to return damaged Xbox for repair or replacement. Organised this with Telstra on June 25 but returns paperwork has not been emailed. Waiting, waiting, waiting for this to be resolved.
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.
-
Pez
(@LePezzamystic1) reported
from
Melbourne, State of Victoria
Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?
-
Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??
-
Derek Myers
(@WhatNowDerek) reported
from
Melbourne, State of Victoria
Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.
-
Justin Spicer
(@justin_spicer1) reported
from
Melbourne, State of Victoria
@AFL why isn’t #AFLDogsDees being played at the MCG? Sick of watching quality games at the Telstra dome - always bad camera angles!
-
Steven Pam
(@stevenpam) reported
from
Melbourne, State of Victoria
@Telstra Indeed. Seems like there is a training or information problem there somewhere. When we followed up, the 5 mins figure was downgraded to 24 hours.
-
Simon Watson
(@KingWatto) reported
from
Melbourne, State of Victoria
@Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone
-
-Peta- 🇨🇭🇨🇾🇺🇦🇷🇺
(@PetaPan17) reported
from
Melbourne, State of Victoria
@marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭
-
Daniel Sacks
(@danielsacks5) reported
from
Melbourne, State of Victoria
@Telstra can i have help with an email please?
-
Mark Curtis
(@markcurtis44) reported
from
Melbourne, State of Victoria
@Telstra is the internet down in Parkdale, Melbourne ???
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Geoff Daniela
(@geoffydaniela) reported
@Telstra Hi Laura, Thanks for your reply. I actually managed to talk to someone regarding my issue. It has now been put forward to the fraud department and I've also been given a case number. Thank you
-
Christian Bloecker
(@ordsomefarmer) reported
@GusWhyte We had the same issue with @Telstra for 10 days after Xmas. Only managed to get some sense from a Telstra tech after lodging a complaint with the telecommunications ombudsman.
-
Krayzie
(@Krayzie68) reported
@todd_dpd @ashgeelan @geelanmediaPL By the way idjit , why ******** then have you hacked my telstra account, for an IT consultant you look like a fool, row your boat mate keep going, this has gone to far, and the krayzie is over it
-
🌧⛈ 𝔽𝕒𝕣𝕞𝕖𝕣 ℝ𝕖𝕟𝕖𝕖 ⛈🌧
(@cottonfarmgirl) reported
@CallieBuddy I've just seen this, my notifications don't seem to be working. We are having Telstra mobile network issues and internet issues, I'd trade them in if there was a better option.
-
Luvid
(@cyrilyxe) reported
@JasonCarthew @Telstra True. I'm also having problems with telstra. Ignored on the online chat and cancelled my service without notice? I haven't missed payments
-
MadMelbourne
(@melbstormrocks) reported
@HankMeyerNAPP @Telstra They are losing business every day, more people are valuing customer service over price and Telstra loses big time on both.
-
💚🏏Ⓜ️a®️Ti🏏💛
(@MartiHawks) reported
Thank you 'Wayne' from the @Telstra billing enquiry team today who fixed my 3 mth ongoing overcharging issue with change 2 NBN in under 20 mins compared to 2 previous calls totalling 2:45 hrs, where I was promised my account was corrected. #EfficientEffectiveCustomerService
-
lee mitrevski
(@onehotvl) reported
@Telstra Some service you have there.....🤬🤬🤬 Absolutly no resolution on the phone. In other words useless. always blaming everything else. Considering the service you provided was suddenly holted last night. now nothing works. Cant wait to get rid of all your services soon.
-
Luvid
(@cyrilyxe) reported
@Telstra @JasonCarthew Im having issues with the online chat can you help or not
-
Guru - Official 🥃⚛️
(@Guruwil) reported
@pencilportrait3 @Telstra Hate the arseholes. They charge you extra for a paper bill. I can get with a discount for choosing email but not with charging for sending a bill. I never miss paying a paper bill, but I get so much junk email i often miss email bills. And i wont let them direct debit.