Vodafone Australia Outage in Fremantle, State of Western Australia

@VodafoneAU you seriously have no idea how to look after customers. Absolutely hopeless. I'm paying for a service that doesn't work....repeatedly. My work depends on you delivering a service that I pay for, incredibly bad and disappointing. Checking Optus and Tesltra options 😞

@SoxyGamer @VodafoneAU I'm in craigie and signal keeps dropping out. Currently in Duncraig and same thing. Never been so intermittent. Solar flares?

@VodafoneAU lots of dropouts and no internet on the mobile network today (and yesterday). Is something going on?

@VodafoneAU hey guys. I've been trying to make a call out to my family in Canada and I've had no problems up until a couple weeks ago and it hits me with a "your call couldn't be connected" message and I'm only getting around 1/2 bars of service

Hey @VodafoneAU what’s with the 5G coverage in Fremantle? Strong signal (all bars) but data refuses to work. Had to literally change to 4G to send this tweet. Only place in the Perth area where this seems to happen when 5G connects?

@Optus @iheartguitar If you're interested in alternatives @VodafoneAU had been great especially with their 4G backup, so even if NBN goes down the connection still works. Nowadays internet isn't a luxury, it's livelihood and companies need to step up their game to match.

Whoever at @VodafoneAU decided to update the login way shouldn’t be allowed to make choices in the workplace. Bring back the old My Vodafone login way. Screw waiting for a txt to pay a bill…

@VodafoneAU What the hell is happening with your reception in Wellard 6170 WA?? Despite so many complaints and requests to improve your bloody network, things remain same for ever 😡😡 shut your freakinn company or install more bloody towers

@VodafoneAU im facing network error every single day, and if you can not solve it out pls let me know because on my job i have to use my phone

@VodafoneAU we are facing network issue in perth can you pls solve this asap

Went on my lunch break, ordered food but couldn't pay because @VodafoneAU was down and I didn't have cash or my card on me. The good people @SUBWAY let me have my food and asked to come back and pay later.

Hey @VodafoneAU I can’t logon it says “sorry there seems to be a technical problem. Please try again”

@VodafoneAU seriously what's wrong with your NBN speed! I meant to have 100mbs and I'm getting 45mbs, trying to watch TV and it's impossible cause keeps stopping, loading and crap quality, I never experienced this with @Telstra being honest 😒😒😒😒😒😒

@VodafoneAU Hello. My internet speeds have been terrible all week. Could you please help.

If you’re planning to change your network then please don’t think about @VodafoneAU Limited coverage zones and pathetic internet service

@VodafoneAU Any chance you can supply a good old fashioned Melways? I have to travel across Melbourne tonight on unfamiliar roads and I can’t access my GPS on my phone due to no service! Any suggestions?

@VodafoneAU are there currently issues logging into accounts? Was working fine yesterday but today I can't log into either the app or via the website - just gives a "Something didn't go as planned" error

@VodafoneAU currently stuck overseas, my sim is not working so can't make a call to support. through twitter dm you got me fill out a form and wasted my time, in the end you told me to call you as if this wasn't the issue in the first place. Disgraceful customer service, oxymoron workflow!

WTH is wrong with mobile data since a week in Melbourne south east @VodafoneAU. Network keeps disconnecting and 5G is a joke. I am literaly thinking to switch after 8 years

@VodafoneAU currently overseas, my sim is not working so need to contact your support but only way to do this is through TOBI app which requires sms login. why did you remove web chat support? What a failure of logic and customer service!

@VodafoneAU Postcode 2043 Erskineville (Pearl St) has been experiencing inconsistent & intermittent fast/slow 4G speed in past couple of days. Sometimes very fast then suddenly extremely slow, in same location. It wasn't like this early last week. Please check.

@VodafoneAU 100%. I have no issue with the process, but the service and execution of the process is lacking. Atleast let the customer know to bring it in. I would also be ofdering to deliver it in this instance #upgradeyourservice

Hey @VodafoneAU, any idea why Internet so slow in Bullsbrook area (6084, WA)? It has been ridiculously slow for 3 days now.

@VodafoneAU for a brief fraction of time, “My Vodafone” worked. You may of fixed the problem with the SMS login. Pity I don’t get SMS links anymore. #fail Why is your IT department so random?

@VodafoneAU Hey Vodafone! I'm in Indonesia, my Vodafone SIM won't work, so the app won't work, the SMS login won't work, and the phone queue is too long for my satellite phone. Do you have a WhatsApp or email to contact you?