Vodafone Australia Outage in Logan City, Logan, State of Queensland

@VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

@VodafoneAU Hi nurse here trying to apply with aphra number, tried multiple times saying invalid email... it’s the email I use and you have on record. Been on hold 1555 number going on 30 minutes please help

1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

@jarvok01 @twtrrr @RBJRON @prudinx @Espy1aj71 @RobsonKeeli @motorcymick @BA_Hore91 @kristy17439316 @melanchomical @out_of_my_ass @CandiceJodrell @dotrat @iDGiam @brisbane_parent @jimmicbreeze @MondayIdas @Karmageddon67 @WhistlingWhist @fdsfifi @14RRMS @JackRussell74WA @shibz_1989 @Sha27102911 @vjerkov @GingerpussRcng @carolemorrissey @Narjen53 @2nann @Duck47658613 @Max_Gross @WoJiangYou @FlyIngenuity @3canary @FilesOfDresden @dottigee @peacockpub5 @JohnnyMalc @UndaSthnXiStand @MargaretClark12 @ChrisEl01263292 @Patrice35632323 @kim_b_best @CatPurry9 @friendlykitties @Im0ftenWrong @TJ00000001 @callralstonsaul @Russ_E_Kan @VodafoneAU I haven't had a credit card for decades. I have a Visa debit card instead, it works and looks like a credit card but uses my money. I use it for everything, have some accounts linked to it for regular payments, never had any problems, never been knocked back. Highly recommended

@VodafoneAU Nah. I think I might just cancel my service. Your website is showing an address i've never lived at. Don't think I trust Vodafone anymore. Cheers.

Pretty much decided I'll be extending my relationship with @VodafoneAU. Other than a 3 year stint elsewhere I've been happy with their mobile service since 1998.

I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

@VodafoneAU hey, I have been trying to contact you guys several times lately regarding the cancelation of my plan but, despite being overseas, I shouldn’t be having issues according to your support services. Can you guys help me?

I’ve had little to no mobile phone service all day today. This better be fixed tomorrow @VodafoneAU - I need my phone for work!

@VodafoneAU are there any current service issues? I am making calls to epeple and sending messages and they arent being received. Thanks.

I just had a very good conversation with @VodafoneAU through their live chat and once again I'm very satisfied with their customer service as all my queries were answered in a short time. altough it didnt solve my problem.

Hi @VodafoneAU. Just a tech issues regarding SMS from 1 Vodafone customer to another. DM sent.

I’m truely amazed at how slow @VodafoneAU’s rollout of 5G is going. The Sydney CBD, harbour and popularist areas have zero coverage. Not a huge push to help pending iPhone handsets with 5G. #Vodafail #VodaTPG

@VodafoneAU why is my signal down in Kew

@VodafoneAU Was a customer a decade ago. Rejoined and it seems like your network is just as bad as it was back then.

@VodafoneAU I have been on speaking to two customer service representatives on two separate calls and both times I have been hung up on in the middle of them putting me on hold. I request a call back immediately please.

@VodafoneAU I have been down this road before, last chance saloon and I'm a good customer with a nice big bill. I sent you a DM - I must warn that if you ask me to check my device one more time it's not going to go down well.