Vodafone Australia Outage in Logan City, Logan, State of Queensland

@VodafoneAU Blocking the call will only block that one number for me. And with an incomprehensible volume of phone numbers that won’t help in the slightest. Reporting the number to scam watch will have about the same effect as removing one grain of sand from a beach.

@VodafoneAU After being a loyal Vodafone customer for over 15 years I am changing carriers. I am very disappointed after only ever ONCE making a claim and there is nothing you can do to help and reject my claim after my phone was stolen. Vodafone sucks. #Vodafone #vodafoneboykot

Am I the only one experiencing issues with @VodafoneAU this morning?

Why no service for me in Waterford Qld @VodafoneAU? What’s going on?

@SteveMolk @VodafoneAU What? I have to check mine. That's dodgy. And now I feel awful because I recommended you to voda NBN didn't I??

@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

@VodafoneAU @PaigeCockburn This is nuts. Poor form vodafone!

@VodafoneAU Back finally Others tell me issues since 1am and not a peep from @VodafoneAU My work relies on mobile data I could have had 3 hours sleep in

Is there a mobile data issue in Brisbane @VodafoneAU

@VodafoneAU Reception is slow as buggery since 1pm today. Location is Stafford Qld. Reasons why?

@VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

@VodafoneAU Hi nurse here trying to apply with aphra number, tried multiple times saying invalid email... it’s the email I use and you have on record. Been on hold 1555 number going on 30 minutes please help

1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

@jarvok01 @twtrrr @RBJRON @prudinx @Espy1aj71 @RobsonKeeli @motorcymick @BA_Hore91 @kristy17439316 @melanchomical @out_of_my_ass @CandiceJodrell @dotrat @iDGiam @brisbane_parent @jimmicbreeze @MondayIdas @Karmageddon67 @WhistlingWhist @fdsfifi @14RRMS @JackRussell74WA @shibz_1989 @Sha27102911 @vjerkov @GingerpussRcng @carolemorrissey @Narjen53 @2nann @Duck47658613 @Max_Gross @WoJiangYou @FlyIngenuity @3canary @FilesOfDresden @dottigee @peacockpub5 @JohnnyMalc @UndaSthnXiStand @MargaretClark12 @ChrisEl01263292 @Patrice35632323 @kim_b_best @CatPurry9 @friendlykitties @Im0ftenWrong @TJ00000001 @callralstonsaul @Russ_E_Kan @VodafoneAU I haven't had a credit card for decades. I have a Visa debit card instead, it works and looks like a credit card but uses my money. I use it for everything, have some accounts linked to it for regular payments, never had any problems, never been knocked back. Highly recommended

@VodafoneAU Nah. I think I might just cancel my service. Your website is showing an address i've never lived at. Don't think I trust Vodafone anymore. Cheers.

Pretty much decided I'll be extending my relationship with @VodafoneAU. Other than a 3 year stint elsewhere I've been happy with their mobile service since 1998.

I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

@VodafoneAU Your app isn't working.. AGAIN Unable to sign in and repeatedly asks for log in credentials or pin and that's as far as I get. Getti g sick n tired of uninstalling then reinstalling your app.

@VodafoneAU Yes I understand, MFA is great, but you can do that too for loging into the computer. Limiting me to use the phone is bad, I find the phone way harder to use than my computer. Hope you pass my feedback.

@VodafoneAU one of the great frustrations with dealing with your customer service is that it’s a 50/50 bet to get world class customer service one who’s worse than an ai chat bot, unable to understand your actual questions & can only supply answers from pasted from the website.

@VodafoneAU When will the unscheduled NBN outage be fixed in 6031 ? Network issues all day and mobile also painfully slow...

@AncientOoze @VodafoneAU Hi Steve, I have had confirmation from Vodafone that NBN is definitely out due to unscheduled outage and I am also having a painfully slow experience with my mobile

@VodafoneAU is unable to match telstra with there back order on iphone 14 pro max, where u pay for the phone and dont make anymore payments on the phone till you revive it. You just get told that we cant to do that and have no care for the customer

@VodafoneAU Forcing me to use my phone to manage my account is super annoying. Please add an easy way login in my browser. You can have good security there too. Just having a unique way to login by sending an SMS link is a bad experience.

@VodafoneAU is there network maintenance happening in Perth? My phone internet has been disconnecting intermittently over the past 2 days and being extremely slow.

@VodafoneAU Time to fix your broadband service. over paying for a service that only works half the time.

@VodafoneAU why is my brand new number from Vodafone receiving copious amounts of scam calls, I literally set this number up, haven't used it in anyway and I'm getting 5ish scam calls a day, why is this happening? I contacted support and had nothing resolved