Vodafone Australia Outage in Logan City, Logan, State of Queensland

@VodafoneAU After being a loyal Vodafone customer for over 15 years I am changing carriers. I am very disappointed after only ever ONCE making a claim and there is nothing you can do to help and reject my claim after my phone was stolen. Vodafone sucks. #Vodafone #vodafoneboykot

Am I the only one experiencing issues with @VodafoneAU this morning?

Why no service for me in Waterford Qld @VodafoneAU? What’s going on?

@SteveMolk @VodafoneAU What? I have to check mine. That's dodgy. And now I feel awful because I recommended you to voda NBN didn't I??

@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

@VodafoneAU @PaigeCockburn This is nuts. Poor form vodafone!

@VodafoneAU Back finally Others tell me issues since 1am and not a peep from @VodafoneAU My work relies on mobile data I could have had 3 hours sleep in

Is there a mobile data issue in Brisbane @VodafoneAU

@VodafoneAU Reception is slow as buggery since 1pm today. Location is Stafford Qld. Reasons why?

@VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

@VodafoneAU Hi nurse here trying to apply with aphra number, tried multiple times saying invalid email... it’s the email I use and you have on record. Been on hold 1555 number going on 30 minutes please help

1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

@jarvok01 @twtrrr @RBJRON @prudinx @Espy1aj71 @RobsonKeeli @motorcymick @BA_Hore91 @kristy17439316 @melanchomical @out_of_my_ass @CandiceJodrell @dotrat @iDGiam @brisbane_parent @jimmicbreeze @MondayIdas @Karmageddon67 @WhistlingWhist @fdsfifi @14RRMS @JackRussell74WA @shibz_1989 @Sha27102911 @vjerkov @GingerpussRcng @carolemorrissey @Narjen53 @2nann @Duck47658613 @Max_Gross @WoJiangYou @FlyIngenuity @3canary @FilesOfDresden @dottigee @peacockpub5 @JohnnyMalc @UndaSthnXiStand @MargaretClark12 @ChrisEl01263292 @Patrice35632323 @kim_b_best @CatPurry9 @friendlykitties @Im0ftenWrong @TJ00000001 @callralstonsaul @Russ_E_Kan @VodafoneAU I haven't had a credit card for decades. I have a Visa debit card instead, it works and looks like a credit card but uses my money. I use it for everything, have some accounts linked to it for regular payments, never had any problems, never been knocked back. Highly recommended

@VodafoneAU Nah. I think I might just cancel my service. Your website is showing an address i've never lived at. Don't think I trust Vodafone anymore. Cheers.

Pretty much decided I'll be extending my relationship with @VodafoneAU. Other than a 3 year stint elsewhere I've been happy with their mobile service since 1998.

I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

Network upgrade my backside! @VodafoneAU it’s been a whole week of 2 bars on 5G and slow internet. Piece of ****.

@VodafoneAU I updated to ios15.5 now I don’t have any cellular service

@thatdesigner @VodafoneAU Now that is good service 👍👍

Dear @VodafoneAU please get your towers out bush, I get **** all reception even an hour in from Darwin . Kind regards

@VodafoneAU I am in Canberra my service has been out all morning

Hey @VodafoneAU I haven’t had a working network (data/texts/calls) since last Friday, have checked your maintenance pages etc., getting seriously concerned. Nearly a week without a functioning phone (outside of wifi). Please help.

@carroll_jono @VodafoneAU Wow maybe Voda suck less than average, I get maybe 1 spam SMS a month, any more would make an SMS service have negative value. I note most of yours have actual phone numbers though, so possibly something like FluBot infections.

@oliyoung @VodafoneAU @NBN_Australia I was with Vodafone for not even 3 hours before I couldn't handle their customer service anymore. It's not worth it.

I don't think I've ever had a more frustrating customer service experience than I've had with @VodafoneAU - we're now into day 5 of no @NBN_Australia connection and I'm tired of repeating myself every call and not getting anywhere #whinge

@VodafoneAU complaint process says 48 hours and my issue has been dragging since 20-05-2022. No timeline is given to resolve my issue