Vodafone Australia Outage Report in Balwyn, Boroondara, Victoria

Problems in the last 24 hours in Balwyn, Victoria

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

• Internet (41%)
• Phone (41%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (2%)
• TV (2%)

Live Outage Map Near Balwyn, Victoria

The most recent Vodafone Australia outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	15 days ago
Melbourne	Internet	19 days ago
Melbourne	Internet	1 month ago
Melbourne	Internet	1 month ago
Melbourne	Internet	1 month ago
Melbourne	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports Near Balwyn, Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

• 
  Adriano Sarafim 🗯 (@adriansarafim) reported 8 minutes ago from Melbourne, Victoria

  I just would like to study, however @VodafoneAU doesn’t want to help with this task. Poorly connection, unstable in the past 1h. I’m worried if I’ll have problems during my presentation tomorrow morning 😤

• 
  Peter Horovitz (@Horror1403) reported 12 minutes ago from Melbourne, Victoria

  Is anyone in #Australia having problems on the @VodafoneAU network

• 
  Peter Horovitz (@Horror1403) reported 14 minutes ago from Melbourne, Victoria

  @VodafoneAU Don’t worry. It’s my phone. Not your network

• 
  Tom McPherson (@mcpherson_tom) reported 19 minutes ago from Melbourne, Victoria

  @VodafoneAU My husband has received such appalling service. He has a phone on a 36 month plan, which is still under contract. The phone battery swelled up and Vodafone is refusing to cover the cost $109 of repair. Seems like a break of Australian consumer law @checkouttv

• 
  Muhammad Jurial (@muhammadjurial) reported 20 minutes ago from Melbourne, Victoria

  I have reported to @BelongAU service issue in porting my number from @VodafoneAU as I am not getting calls from Landline numbers but still no update on that, not sure where to escalate further. Last resort will be #TIO

• 
  Joss Coaley (@CoaleyJoss) reported 21 minutes ago from Melbourne, Victoria

  @Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

• 
  Hamish Bowly (@hbowly) reported 23 minutes ago from Melbourne, Victoria

  @VodafoneAU After being a customer for over a decade dealing with your useless overseas call centers over yet another voda bill stuff up giving me a $1300 bill, restricted phones and many attempts trying to get help including passed to 6 depts hung up on twice bill paid & bye 🤬

• 
  Morgan B. Archer (@mrgnarchrSCL) reported 24 minutes ago from Melbourne, Victoria

  @DaveJ1738 @VodafoneAU I’ve only ever had issues with those two.

• 
  Chris Jones (@cpjones44) reported 25 minutes ago from Melbourne, Victoria

  It's sad to experience poor customer service. This year's award goes to Christian at @VodafoneAU Chadstone.

• 
  Dr Paul Harrison (@IAmPaulHarrison) reported 28 minutes ago from Melbourne, Victoria

  Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

• 
  Obi-Wan Gaynobi 🔜 #PAXAus (@jono_hayward) reported 31 minutes ago from Melbourne, Victoria

  @mrgnarchr @VodafoneAU I doubt they would. Sounds like something customer support would say to appease angry customers. The truly sad part is they probably have plenty who would demand someone get fired over it.

• 
  Rachel Devine (@sesameellis) reported 32 minutes ago from Melbourne, Victoria

  @Mumdeep @VodafoneAU Poor form.

• 
  Gary Grewal (@garygrewal8) reported 34 minutes ago from Melbourne, Victoria

  @VodafoneAU When is outage going to be fixed in West Melbourne

• 
  Shaun (@Sbarry86) reported 40 minutes ago from Melbourne, Victoria

  @jbugs14 @NBN_Australia @VodafoneAU Well then that’s poor service by NBN

• 
  Ed Zhao (@edzhao_com) reported 45 minutes ago from Melbourne, Victoria

  @VodafoneAU terrible! Bought nbn in late April. Still no FTTC box after three weeks! After enduring hours of waiting on the phone, the kid could only say “it’s pending” then cut off! This is really quite ridiculous!

• 
  Rachel Devine (@sesameellis) reported 48 minutes ago from Melbourne, Victoria

  @Mumdeep @VodafoneAU That is outrageous! Toll should be ashamed of their poor service and Vodafone better make things right.

• 
  Douglas Maciente (@douglasmaciente) reported 48 minutes ago from Melbourne, Victoria

  @VodafoneAU I’ve charged my pre paid plan today and the internet is not working. I’ve trying to fix it for more than 1 hours in the chat and it was unsuccessful, and the chat became instantly offline

• 
  KunwarAlok (@aloktg) reported 50 minutes ago from Melbourne, Victoria

  @VodafoneIN I am in Australia not sure @VodafoneIN provide service here for @VodafoneAU

• 
  Peter Horovitz (@Horror1403) reported 53 minutes ago from Melbourne, Victoria

  @VodafoneAU is there a network problem. Can’t make calls. SOS only

• 
  KunwarAlok (@aloktg) reported 54 minutes ago from Melbourne, Victoria

  I have not seen mobile network as bad as @VodafoneAU and the charges are just too much.. no value for money

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Navster (@navstereen) reported 9 minutes ago

  @VodafoneAU I've been a cust for nearly 21 years..Hutchison days, 3 and continued when VHA was created in 2009.. In 2009 and 2012..I stuck with you during your horrible Network issues..Tonight and the last few conversations with your call centre i've been treated like sh*t..Thnks

• 
  Anthony B, (@swearyanthony) reported 11 minutes ago

  I repeatedly asked for them to escalate it and @VodafoneAU don't enable their helpdesk to be able to do that. Even when it's a "lives are actually at risk right now" issue.

• 
  Agree Button Label (@drunkenmadman) reported 13 minutes ago from Melbourne, Victoria

  @swearyanthony @VodafoneAU @NSWSES Pretty sure I had a cert error using Vodafone via tethering on Thursday or Friday. In Melbs, naturally. Not an issue now but could suggest they’re rolling out certs around the country?

• 
  Anthony B, (@swearyanthony) reported 16 minutes ago

  Aside from the immediate issue of @VodafoneAU blocking folks from being able to click through on @NSWSES alerts, it's absolutely unacceptable that their help desk are unable to escalate serious life threatening issues.

• 
  Anthony B, (@swearyanthony) reported 16 minutes ago

  The reference number for my trying and failing to explain to a couple of your tech support folks that your web proxy is broken and endangering lives is 3-2838263897424 btw @VodafoneAU. Apparently you log them for quality checks. Have a read. And fix it.

• 
  Penny (@abstractslug) reported 21 minutes ago

  @swearyanthony @VodafoneAU @NSWSES Oh that explains the weird problem I was have hours ago that they still haven't fixed apparently

• 
  Anthony B, (@swearyanthony) reported 25 minutes ago

  @TomWKoch @VodafoneAU It seems to me that the staff (and most of the conversation was with a second level "specialist") isn't trained enough, or enabled to escalate issues to someone who is able to understand it. It's not the helpdesk person's fault (I blanked their name for a reason)

• 
  Professor West Wing Fried Chicken Shack (@garystark) reported 32 minutes ago

  What's wrong with @vodafoneAu in Homebush lately? Very poor reception for the last 3 days. Not good enough. Back to the days of #VodaFail

• 
  Professor West Wing Fried Chicken Shack (@garystark) reported 32 minutes ago

  @VodafoneAU Thanks, but it’s been bordering on unusable earlier this week, and today, it’s well beyond unusable. Cannot stream. Email not working. Home security cameras not responding. This is NOT what I am paying you for; this is NOT fit for purpose. Very unhappy

• 
  📡 The Antenna Waver (@joelpmichael) reported 33 minutes ago

  @swearyanthony @VodafoneAU Why should I trust that some dodgy antivirus company like, say, Symantec, to not issue certificates for Google to themselves?