Vodafone Australia Outage Report in Capalaba, Brisbane, State of Queensland

Pretty much decided I'll be extending my relationship with @VodafoneAU. Other than a 3 year stint elsewhere I've been happy with their mobile service since 1998.

Is there a mobile data issue in Brisbane @VodafoneAU

@VodafoneAU Hi nurse here trying to apply with aphra number, tried multiple times saying invalid email... it’s the email I use and you have on record. Been on hold 1555 number going on 30 minutes please help

@VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

@VodafoneAU @PaigeCockburn This is nuts. Poor form vodafone!

@VodafoneAU Back finally Others tell me issues since 1am and not a peep from @VodafoneAU My work relies on mobile data I could have had 3 hours sleep in

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

@VodafoneAU Reception is slow as buggery since 1pm today. Location is Stafford Qld. Reasons why?

@SteveMolk @VodafoneAU What? I have to check mine. That's dodgy. And now I feel awful because I recommended you to voda NBN didn't I??

I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

Am I the only one experiencing issues with @VodafoneAU this morning?

@VodafoneAU Nah. I think I might just cancel my service. Your website is showing an address i've never lived at. Don't think I trust Vodafone anymore. Cheers.

@VodafoneAU After being a loyal Vodafone customer for over 15 years I am changing carriers. I am very disappointed after only ever ONCE making a claim and there is nothing you can do to help and reject my claim after my phone was stolen. Vodafone sucks. #Vodafone #vodafoneboykot

Why no service for me in Waterford Qld @VodafoneAU? What’s going on?

Hey @VodafoneAU 👋 How can I cancel additional phone number without waiting for hours and without talking to your unhelpful staff?

@VodafoneAU Blocking the call will only block that one number for me. And with an incomprehensible volume of phone numbers that won’t help in the slightest. Reporting the number to scam watch will have about the same effect as removing one grain of sand from a beach.

@jarvok01 @twtrrr @RBJRON @prudinx @Espy1aj71 @RobsonKeeli @motorcymick @BA_Hore91 @kristy17439316 @melanchomical @out_of_my_ass @CandiceJodrell @dotrat @iDGiam @brisbane_parent @jimmicbreeze @MondayIdas @Karmageddon67 @WhistlingWhist @fdsfifi @14RRMS @JackRussell74WA @shibz_1989 @Sha27102911 @vjerkov @GingerpussRcng @carolemorrissey @Narjen53 @2nann @Duck47658613 @Max_Gross @WoJiangYou @FlyIngenuity @3canary @FilesOfDresden @dottigee @peacockpub5 @JohnnyMalc @UndaSthnXiStand @MargaretClark12 @ChrisEl01263292 @Patrice35632323 @kim_b_best @CatPurry9 @friendlykitties @Im0ftenWrong @TJ00000001 @callralstonsaul @Russ_E_Kan @VodafoneAU I haven't had a credit card for decades. I have a Visa debit card instead, it works and looks like a credit card but uses my money. I use it for everything, have some accounts linked to it for regular payments, never had any problems, never been knocked back. Highly recommended

@VodafoneAU hi, i tried troubleshooting with what your colleagues have asked me to try, but unfortunately still facing the same problems. :/

Beware of @VodafoneAU. Facing net wrong issues for the last five months in the place I live and work. The resolution provided is a $20 discount for service of $1500 over two years. Cmon, you can do better than that.

@BabushkaThe Haven’t had any issues with @VodafoneAU up until recent weeks

@VodafoneAU when will full service be rectified in the Magill SA area? We were told the 6th however reception is still poor at best since April 25th.

@VodafoneAU How about I PAY NOTHING KEEP THE PHONE..! YOUR NOT GETTING 1c from me not a cent! Piss fart me around and charge me..Thieves absolute Thieves you are! Providing a service that I'm not getting...are you all demented there or what!

@VodafoneAU (2/2) I explained that it's only the chat inside the My Vodafone App that has the issue and he insisted that I had to have my handset looked at in-store. When I pressed him what settings need to be changed, he couldn't tell me. Any pointers?

@VodafoneAU HOW ABOUT I NOT PAY YOU 1c! BUT UR GOOD AT TAKING MY COIN HEY! HOW ABOUT YOU SCRAP THE NEXT 6 MONTHS OF PAYMENTS...#VODAFONE GAVE MY BOSS 6 MONTHS FREE! BUT THEY WONT DO THAT TO A 20 YR OLD CUSTOMER! ALL BOUY THEIR BONUSES! MONEY TALK AND BULL...T WALKS!

@VodafoneAU Guys this is doing my head in. How do I report an issue with your chat inside the My Vodafone App? I spoke with someone earlier and they told me that I'd have to go in-store to get my handset looked at to fix the chat inside the myVodafone app. (1/2)

@VodafoneAU No one # Vodafone even have the ***** to call me..! To sort out my issue.! No ***** AT ALL!

@morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas