Vodafone Australia Outage in Pymble, City of Sydney, State of New South Wales

@VodafoneAU The outage has been noted as listing from the 15th to the 24th but the service disruption have been going on for much longer. I feel like I am $90 a month just to get charged $40 extra on my phone.

@VodafoneAU Hi, thanks for replying. I have called twice. I am told this won’t be resolved until at least Jan 24. I can’t work from home and my phone is now $40 over my monthly data limit because I have nothing working at home. Very frustrated with the service. The 4G back up is not working.

@VodafoneAU hi... here at 2036 and having issues all of last week with 4G access. Struggle to use the Voda app nevermind trouble shooting. It comes and goes but mostly I'm offline. Pls advise.

Nobody answered the phone so I had to physically walk to your branch to speak to staff and have my question answered @VodafoneAU #complaint

@VodafoneAU Just spent past hour transferred from 1 end of India to another to fix up a bill discrepancy. GO **** yourself. I don't have time to waste, when YOU, want my money. You can now sing for it. Whilst on hold all I hear about is the new app. How about getting more staff.

I’m beyond appalled with @VodafoneAU. How can you possibly support @AlanJones and the misogynistic and violent vitriol he spews forth to his listeners from his throne at @2GB873. Shame on you @VodafoneAU. SHAME! #auspol #translivesmatter #womenslivesmatter

@Ali_Hijazi @Makbulldog @VodafoneAU I'm having problems as well

@VodafoneAU your service is useless. I have no internet connection between north Sydney and Chatswood-at least. Why do I spend my money on your service to watch Netflix when I can’t access it. What a waste of money 💰. Hope you are happy with yourself.

Planning to switch mobile network this weekend, had enough of @VodafoneAU (network too slow in the train) Help me choose:

@VodafoneAU hands down best award for crappiest customer service Spam me with 12 calls (legit) Make me change plan Transfer me to another person who has no idea what older person did Confusion everywhere, no plan upgrade, 15 mins wasted

Randomly walked into a @VodafoneAU store and upgraded my fone. Not newsworthy in itself. The guy who served me tho, is. Totally awesome service. Stewart at Eastgardens. Big kudos #CustomerService #Recommended

@Vodacom @VodafoneIN @VodafoneGroup @VodafoneAU Could you please let me know which store would be able to help.

@Vodacom @VodafoneIN @VodafoneGroup @VodafoneAU They did not refuse giving a new sim specifically. I mentioned I needed network on my india number. They said they would not be able to help.

You are a total rip off @VodafoneAU - my wife and I have just flown through Dubai with no warning that the $5 charge goes up to $350+ (when we were there for less than 2 hours) - poor form #Vodafone, poor #CustomerExperience and poor #communication about this! 🤬🤬 #Australia

@VodafoneAU Internet speed is down

@VodafoneAU any issues with data internet in 2151

@VodafoneAU is vodafone service down in 2151

@SusieCynch @VodafoneAU David Thodey has just joined the Vodafone Board Susie. I suggest you put his Mr Fix It reputation to the test with respect to your issue here and see if he can get this sorted for you 🤔

@SteveMolk @VodafoneAU @Telstra ****** @telstra slap you with a $15 late fee if the system doesn’t process your payment by the due date. Due on day-n, pay it on day>n+1 and whack. You get one waived late-fee per 12mo. Great Internet. Crap customer service.

@VodafoneAU Hi Team, I need some help with my mobile data plan with my iPad. It seems I no longer have data

Very over being a @VodafoneAU customer 🙄🙄🙄

@VodafoneAU sick and tired of your horrible network! Can not access internet to even access emails let alone accessing a video streaming service. The heights are reached when one can’t even make an emergency call! We are approaching 2020 and your network sucks ***** in 2020 BC!

@VodafoneAU you need better coverage around Burwood and Strathfield! I can barely get a signal.

@VodafoneAU your network sucks everywhere.. m definitely switching after my contract gets over. It’s a shame you charge competitive fee for such a shitty service.

@VodafoneAU Please escalate my comments up the chain as I’m surely not the only customer who wants to use eSIM for my service, and it’s super frustrating that there’s no clear info around what’s happening.

@JamesAveris @kayosports Mine went good for five minutes and is now shit again. NBN is garbage. Or @VodafoneAU is garbage. One of them.

Have a @VodafoneAU plan ending today, trying to upgrade only to be advised of a $56 upgrade fee...way to push away a loyal customer 😂🤣

@VodafoneAU coverage in North Rude, NSW is very bad. Mostly one or two bars. Often 3G. It used to be better and EMEA to have gotten worse recently. Be great to know cause and an ETA for a fix. Stop me from switching to another network.

@VodafoneAU why can’t I never watch any video while commuting on the T1 line on @TransportforNSW ! Sometimes I wonder how ironical it is. One of you can’t be on time and the other one can never deliver on promises.

@VodafoneAU unreliable VM & can’t even load your scheduled network page to check. @cityofsydney area - voicemails not received or unreasonably delayed. I just received a VM Mon 11Feb19 & it was left by caller 0814 Fri 8Feb19!!!!!! 3.5days for #voicemail

@VodafoneAU I managed to fix it on my own.

THANK YOU! @VodafoneAU without my 4G mobile I would never be connected to the internet ... **** YOU! @NBN_Australia for making me pay for extra 4G mobile internet to use in my own home - $80 a month for constant drop outs and service so slow I can’t even stream YouTube 🖕🏻🖕🏻🖕🏻

@trevorlong @B_Dubb52 @VodafoneAU I’ve never had trouble in the country areas when I travel, Vodafone was and equal to the others. Also @VodafoneAU gave me a far better family plan than the others could offer.

@VodafoneAU you’re killing me today with patchy data service and 3G coverage #annoyed

Thunder, lightning, hailing, this storm made us lost power, now my network connection has gone too! So no tv, no internet, only the sirens from emergency vehicles around. #nightmare #ausgrid #VodafoneAU 7:07pm 15.12.18

@VodafoneAU hi vodaphone. Been on hold after almost 4 hours of an unusable phone. Would love to discuss my service with y’all.

@DeanBeckOnAir @VodafoneAU In service stations, I think...

@VodafoneAU Hey Vodafone. How do we get compensation for being on your rubbish network. Was out last weekend too. seems your network is getting worse. #vodafail 2.0

@VodafoneAU Internet down.

@VodafoneAU how can you not have tweeted about your current outage your turkeys. Social media 101 fail.

@VodafoneAU Major outage at Vodafone, No data, Can call V2V. Website not responsive, You guys need to use Twitter to provide updates like every good service delivery company should.

@VodafoneAU internet is down at sydney. Your own website is not accessable from any network.

@VodafoneAU totally failure it seems. Even your website is down. Updates would be helpful on one of the busiest Xmas party nights of the year 🎄🎅😜

@VodafoneAU I’m trying to activate a prepaid sim online. It asks for my contact number but I don’t know where to find it and an address but I’m here as a tourist staying with friends. Help pls. Thanks.

@VodafoneAU I’m roaming (home network is Three UK) but my phone is on your network over here so wondered if you had any issues

@VodafoneAU please check the issue (ends with 31665) of number sync on my Apple Watch. It’s been 5 days now 😭 if you can’t fix it, just replace the watch with one that works. Very bad experience with Vodafone. @AppleSupport if anything you can do to help

YouTube is down - firstly I suspected @VodafoneAU since YouTube never goes down! Sorry Voda!

@VodafoneAU Experiencing really bad reception the last couple of weeks in NSW 2160. Is there any reason in particular?

@VodafoneAU very frustrated with my service. Expecting my phone to be delivered and have had my delivery status updated to ‘being delivered’ the consignment number doesn’t work and no one from Vodafone or Startrack knows where my parcel is.

@VodafoneAU we have just moved into The Ponds (2769) and your coverage checker said we have access to 4G. On average I get 1 bar of signal and calls break up. Do you know about this and is there a plan to fix it?

After getting txt msg, was on the phone to @VodafoneAU call centre for billing. The guy says "can you tell me a new 4 digit pin" Me: "why would I tell you, I've already given you my drivers' licence, address and date of birth." Amazes me how the service loop never loops.

Picture this. You're on the @TrainsInfo train in Sydney - Cronulla line - train is delayed and crawling at a snail like pace and has stopped waiting for a signal, your @VodafoneAU phone has no signal also coz they think it's 2005 apparently. Repeat daily. This is my life #FAIL

@VodafoneAU the winners of the Champions League this morning. I’m in the middle of Sydney CBD, couldn’t get a lick of reception. Your service is abysmal. Where you at @Telstra

@VodafoneAU fix ur broken sh*t!! No reception at Parra for hours now :c

@VodafoneAU can not call or receive calls. no network, no internet...@parracity not good at all

Vodafone nBN is down, wtf bro @VodafoneAU #adelaidenbn

@SkyNewsAust @acccgovau @VodafoneAU @TPG_Telecom Rod Sims is a fairly smart guy, but.... Vodafone want $65 / mth from me for NBN only but TPG advertise $60 / mth for NBN plus Landline phone. How is a merger “bad” for me.

@Optus services have been down all day no phone no internet makes a girl crazy with no information anywhere on the website!!! Glad my mobile phone is with @VodafoneAU

@VodafoneAU I think it’s more than my wiring. I’ve had no connection now since I moved the service and the 3G/4G is also disabled for some reason

@VodafoneAU Yes, agree -pre-sales marketing messaging, customer onboarding & delivery was above expectations but from that point, you're failing - sadly to the point of resorting to open comms to try & get a resolution. #disappointed