Vodafone Australia Outage in Pymble, City of Sydney, State of New South Wales

It’s been 7 weeks since I reported to @VodafoneAU I still can’t login to My Vodafone and no updates from Vodafone

@VodafoneAU can’t fix my Vodafone login issue for 6 weeks No updates from them

@VodafoneAU just ignores the unhappy customer and never gives any updates

Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

@VodafoneAU didn’t do anything for 4 weeks to fix my account They don’t even give me any updates

@VodafoneAU keeps saying “we are escalating the issue” for last 2 weeks They don’t know how to fix the issue

Calling @VodafoneAU and it offers to schedule me a callback if I press aaaaaaaay I have absolutely no idea what number they meant. It wasn’t 1. It wasn’t 2 and it wasn’t 8. This has got to be the worst phone company in Australia.

You cannot apply unfair terms and conditions to any contract under Australian consumer law @VodafoneAU You must comply with all parts of Australian consumer law, you cannot opt out. You sold me this device knowing you are oversubscribed. You misled me about your network state.

@mikjcal @SydGuy78 @VodafoneAU You’d think. When I called them over the phone the guys said to me “oh I never use the app, it’s hopeless” That really filled me with confidence 🙃

@VodafoneAU My suburb Lakemba- 2195 And I work in Cronulla 2230 Every time I rang Vodafone for network reasons- they asked me the same questions but so far -nothing been changed!!!!!

@VodafoneAU after signed up new plans- no network, internet is super slow- I complained to Vodafone- they said network will be updated within 2weeks but now already 4months getting worse

@VodafoneAU worst network and slowest internet

Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

@johndarvall @VodafoneUK Exactly the same here in OZ Bro!!!! @VodafoneAU even BLOCKED me on certain Social Media platforms as I kept calling them out on POOR CUSTOMER SERVICE!!!!!

@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

@VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!

@VodafoneAU 1/3 I am so sick of your idiot salesman and overseas call centre... First they lie and guarantee me a ps5 in 2 week or i can cancel it. I only bought it for my quarantine stint after the olympics. 5 weeks later nothing. I call up he guarantees me this week.

@VodafoneAU Any chance you can supply a good old fashioned Melways? I have to travel across Melbourne tonight on unfamiliar roads and I can’t access my GPS on my phone due to no service! Any suggestions?

@VodafoneAU are there currently issues logging into accounts? Was working fine yesterday but today I can't log into either the app or via the website - just gives a "Something didn't go as planned" error

@VodafoneAU currently stuck overseas, my sim is not working so can't make a call to support. through twitter dm you got me fill out a form and wasted my time, in the end you told me to call you as if this wasn't the issue in the first place. Disgraceful customer service, oxymoron workflow!

WTH is wrong with mobile data since a week in Melbourne south east @VodafoneAU. Network keeps disconnecting and 5G is a joke. I am literaly thinking to switch after 8 years

@VodafoneAU currently overseas, my sim is not working so need to contact your support but only way to do this is through TOBI app which requires sms login. why did you remove web chat support? What a failure of logic and customer service!

@VodafoneAU Postcode 2043 Erskineville (Pearl St) has been experiencing inconsistent & intermittent fast/slow 4G speed in past couple of days. Sometimes very fast then suddenly extremely slow, in same location. It wasn't like this early last week. Please check.

@VodafoneAU 100%. I have no issue with the process, but the service and execution of the process is lacking. Atleast let the customer know to bring it in. I would also be ofdering to deliver it in this instance #upgradeyourservice

Hey @VodafoneAU, any idea why Internet so slow in Bullsbrook area (6084, WA)? It has been ridiculously slow for 3 days now.

@VodafoneAU for a brief fraction of time, “My Vodafone” worked. You may of fixed the problem with the SMS login. Pity I don’t get SMS links anymore. #fail Why is your IT department so random?

@VodafoneAU Hey Vodafone! I'm in Indonesia, my Vodafone SIM won't work, so the app won't work, the SMS login won't work, and the phone queue is too long for my satellite phone. Do you have a WhatsApp or email to contact you?