Vodafone Australia Outage Report in Richmond, Hawkesbury, State of New South Wales

Damn, why Vodafone is Down again, this month I'm not going to pay. Just for let you know!! @VodafoneAU #Vodafonedown

I should have just ordered the iPhone 12 Pro outright. @VodafoneAU stuffed up, strangely wanting a copy of my passport (after 12 years and several phones from them) which I sent and they did nothing with. Now I have a 3 week wait instead. First world problem but annoying.

@VodafoneAU its been an hour now and my internet is still down

Is there a wifi outage in Bondi @VodafoneAU - it keeps dropping in and out. What’s going on?

@VodafoneAU not very proactive here on network status guys. Maybe hire someone from @Ausgrid (On these days I love my dual SIM phone)

Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

My husband calls @VodafoneAU. “Thank you for being such a loyal customer. Can we suggest this new plan which will save you money? Also, in return for staying with us, let’s increase that discount from $10 to $12/month. Have a great day!”

Changed my @VodafoneAU plan on Twitter via DM and just how good is their customer service now? Especially with all the stuffing about I’ve had to do with the big T lately on the work account.

@VodafoneAU it’s great to have access to 5G at lot of places with Vodafone as no other telcos have 5G anywhere. However 5G network is very slow Slower then 3G at Bankstown Centro. is there upgrade planned to get speeds as fast as 4g?

@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

@VodafoneAU has the worst 5G ever!

@VodafoneAU when will we get back our network? It’s been more than 4 hrs and I am lost while using my maps.

@VodafoneAU you need new customer service staff! Received a new device yesterday - 5g doesn’t work. I’ve asked if it’s because I need to do a sim swap or it needs to be activated on my acc but I’m getting a different answer every time. Annoying!

At last, connected. Only took @VodafoneAU @NBN_Australia nearly 4 weeks and constant chasing. It shouldn’t have been this challenging & time consuming - clearly something not right, won’t hold my breath for apology or compensation. I’ll treat myself to some @GreysABC #andbreathe

Probably one of the worst customer experiences ever! Would definitely caution anyone placing orders online with @VodafoneAU. Next to impossible to get a straight answer from anyone and such a LONG protracted process. #neveragain #vodafail

@VodafoneAU Is there data issues with Vodafone right now? #vodafoneau #issues #notHappy

@VodafoneAU Yeah I know I can go on the mobile network & it will go thru, but I shouldn’t have to do that. The app shouldn’t force a re-sign in after every update (and this has been the case for some time).

@VodafoneAU you just caused me a lot of money in closing a deal. You better fix this coverage issue!

@VodafoneAU I'm having issues accessing my mobile internet network, currently in Moore Park NSW 2021

@VodafoneAU This is not my first rodeo, I have restarted my router repeatedly, the issue is NOT resolved, more than 24 hours and counting

@allygarrett @VodafoneAU This is utterly ****** @vodafoneAU stop doing bare minimum paperwork and actually maybe try give a **** about the wellbeing of your PAYING customers

@MemberBoat @VodafoneAU Same, I walked over a kilometre to the nearest Vodafone store to find out about the outage.

So I went into an @VodafoneAU store today to seek assistance in accessing their “my Vodafone service” which I haven’t been able to access for a while now and was told they can’t help me. What’s the point of having a store to assist customers if you aren’t going to help #vodafail

@VodafoneAU I’m having trouble recharging my phone. Can you help me with it pls?

@VodafoneAU What about those of us who never go through their monthly data, what benefit is that to us? I would prefer an actual explanation of exactly what went wrong and what Vodafone are doing to prevent it happening in the future.

@VodafoneAU 48 HOURS AND STILL NO SERVICE!

Is @VodafoneAU network still having issues?

@NBarton @Harnsle @VodafoneAU When you are out all day (like I was) and relying on my phone (no home WiFi options) then it’s a big problem... people aren’t always just sitting at home.

@VodafoneAU Just switched optus its the following morning and I still have no service.