Vodafone Australia outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  Luke 🏳️‍🌈 (@lukeacl) reported 14 minutes ago from Townsville, Queensland

  @VodafoneAU @jbugs14 It’s actually your responsibility as the RSP to organise this on behalf of the customer. Stop being so damn lazy.

• 
  Laurie Micallef (@djlozz) reported 36 minutes ago from Townsville, Queensland

  @VodafoneAU I just had to spend $20 to get a @boostmobile pre paid SIM card for my old phone so I can work today :( i sadly enjoyed a quiet hour before I knew something was wrong, long time loyal Vodafone customer, seriously thinking it might be time to move on :( #vodafail

• 
  Laurie Micallef (@djlozz) reported 53 minutes ago from Townsville, Queensland

  @BRFCAustralia @VodafoneAU @boostmobile Half the suburbs I work in here have very limited Vodafone signal, it’s ok in the city but pockets are painful - just makes work hard when you can’t get on the net. I understand today’s issue was a National major outrage, it can happen to any provider. My other main reason is $$$

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Clacherty (@ClachertySarah) reported 11 seconds ago

  @VodafoneAU It’s a terrible practice. ‘It comes through in minutes’ is an excuse for poor security. Why do I need to go to a website, to get a link to log in. Why can’t I use an MFA app at least. My guess is that you don’t actually care about your customers data.

• 
  Brax (@rob_braxton) reported 3 minutes ago

  @VodafoneAU text messages not working today 9:49am

• 
  irrelevant (@AmSmolFish1) reported 4 minutes ago

  @VodafoneAU is there a 5G outage in enoggera?

• 
  مالك الكبير (@thatdudemalik) reported 5 minutes ago

  @VodafoneAU need some customer service from you guys asap. This is bad

• 
  ThreePeat (@hawks_trev) reported 9 minutes ago

  @VodafoneAU what is going on with your internet service??

• 
  ELON’S DAD (@yozacrypto) reported 11 minutes ago

  @VodafoneAU mate hurry tf up and sort the maintenance out in Dampier. I've been stuck with 3G for almost 48hrs. Get your **** together.

• 
  Paul K | @paulk_@mastodon.social (@paulipaulyk) reported 12 minutes ago

  If @VodafoneAU actually were proactive in communicating outages as soon as they happened it would reduce the customer rage by 50%!!! But they’ve never actually been good at that imo.

• 
  Ange Ferguson @angeferguson@mastodon.au (@ange_ferguson) reported 14 minutes ago

  What a great way to lose a customer @VodafoneAU! Send me a text saying you’re increasing my monthly bill by $5. Took me all of 10 mins to find and change to another provider for a better deal at a lower ongoing rate, plus a six month 50% discount.

• 
  Reasonably Angry (@PenelopePPop) reported 18 minutes ago

  So about an hour ago someone called my @VodafoneAU number saying they just missed a call from my number, they said they just hit call back. I had not even touched my phone since before midday. With other recent issues I wonder is something is wrong with the network

• 
  Ziggy the 3rd (@3rd_ziggy) reported 21 minutes ago

  Why has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU