Vodafone Australia

Vodafone Australia Outage Report in Townsville, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Australia Outage Chart in Townsville, State of Queensland 01/16/2026 20:20

January 16: Problems at Vodafone Australia

Vodafone Australia is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • djlozz Laurie Micallef (@djlozz) reported from Townsville, State of Queensland

    @VodafoneAU I just had to spend $20 to get a @boostmobile pre paid SIM card for my old phone so I can work today :( i sadly enjoyed a quiet hour before I knew something was wrong, long time loyal Vodafone customer, seriously thinking it might be time to move on :( #vodafail

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @VodafoneAU @jbugs14 It’s actually your responsibility as the RSP to organise this on behalf of the customer. Stop being so damn lazy.

  • djlozz Laurie Micallef (@djlozz) reported from Townsville, State of Queensland

    @BRFCAustralia @VodafoneAU @boostmobile Half the suburbs I work in here have very limited Vodafone signal, it’s ok in the city but pockets are painful - just makes work hard when you can’t get on the net. I understand today’s issue was a National major outrage, it can happen to any provider. My other main reason is $$$

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • Kristin542 Kristin (@Kristin542) reported

    @VodafoneAU Tomorrow I am going into a Vodafone store to swap over my modem (which seems to be the problem) for a new one. One of your customer service reps in particular has been a huge help. Please tell management that Shabina deserves a pay rise!

  • Okta_Matt Matt Apple (@Okta_Matt) reported

    @VodafoneAU I'm trying to cancel a subscription from the USA since I've moved back to the states. The number on your site will not connect from my USA cell phone or Google Voice. How can I get in contact to cancel?

  • ghvstgrl66 ⛧𝖌𝖍𝖛𝖘𝖙⛧ (@ghvstgrl66) reported from Melbourne, State of Victoria

    My iPhone 11 is broken so I’ve had to take it into @VodafoneAU to get fix and im currently using an iPhone 7 and these phones R so small lmao

  • sharkywoo Wendy Robinson (@sharkywoo) reported

    @VodafoneAU Please tell me when work will be finished in Marsden Park. It was only supposed to cause issues last week, but still today I cannot get service unless I go outside my building, and that service is reduced

  • Kristin542 Kristin (@Kristin542) reported

    @VodafoneAU Tried all that. There is a problem with Vodafone’s modem/nbn connection. Unfortunately, it just doesn’t work so we are disconnecting and going back to our previous provider. It’s a shame, because Vodafone’s customer service is very good.

  • ArnoMichelin Arnaud Michelin (@ArnoMichelin) reported

    @StewyMelbourne @VodafoneAU @ServiceNSW Haha! Really? I didn’t have any issues with them until I switched over to 5G last Friday…

  • hannahpierce01 Hannah Pierce (@hannahpierce01) reported

    Hi @VodafoneAU, I purchased a new iPhone during a promotional period in August and you have been charging me $15 too much the last two months. Two trips in to store and no one has resolved the issue. Is it time for me to speak to Consumer Protection?

  • ramos21966 Wael (@ramos21966) reported

    @mickeeey92 @VodafoneAU Think so mine still not working

  • AlpaB_ Alpa (@AlpaB_) reported from Sydney, State of New South Wales

    @VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!

  • babygiii Gi❤ (@babygiii) reported

    @VodafoneAU hi, is there still an network upgrade/service outage going on??