Vodafone Australia Outage in Townsville, State of Queensland

@BRFCAustralia @VodafoneAU @boostmobile Half the suburbs I work in here have very limited Vodafone signal, it’s ok in the city but pockets are painful - just makes work hard when you can’t get on the net. I understand today’s issue was a National major outrage, it can happen to any provider. My other main reason is $$$

@VodafoneAU I just had to spend $20 to get a @boostmobile pre paid SIM card for my old phone so I can work today :( i sadly enjoyed a quiet hour before I knew something was wrong, long time loyal Vodafone customer, seriously thinking it might be time to move on :( #vodafail

@VodafoneAU @jbugs14 It’s actually your responsibility as the RSP to organise this on behalf of the customer. Stop being so damn lazy.

@VodafoneAU Any chance you can supply a good old fashioned Melways? I have to travel across Melbourne tonight on unfamiliar roads and I can’t access my GPS on my phone due to no service! Any suggestions?

@VodafoneAU are there currently issues logging into accounts? Was working fine yesterday but today I can't log into either the app or via the website - just gives a "Something didn't go as planned" error

@VodafoneAU currently stuck overseas, my sim is not working so can't make a call to support. through twitter dm you got me fill out a form and wasted my time, in the end you told me to call you as if this wasn't the issue in the first place. Disgraceful customer service, oxymoron workflow!

WTH is wrong with mobile data since a week in Melbourne south east @VodafoneAU. Network keeps disconnecting and 5G is a joke. I am literaly thinking to switch after 8 years

@VodafoneAU currently overseas, my sim is not working so need to contact your support but only way to do this is through TOBI app which requires sms login. why did you remove web chat support? What a failure of logic and customer service!

@VodafoneAU Postcode 2043 Erskineville (Pearl St) has been experiencing inconsistent & intermittent fast/slow 4G speed in past couple of days. Sometimes very fast then suddenly extremely slow, in same location. It wasn't like this early last week. Please check.

@VodafoneAU 100%. I have no issue with the process, but the service and execution of the process is lacking. Atleast let the customer know to bring it in. I would also be ofdering to deliver it in this instance #upgradeyourservice

Hey @VodafoneAU, any idea why Internet so slow in Bullsbrook area (6084, WA)? It has been ridiculously slow for 3 days now.

@VodafoneAU for a brief fraction of time, “My Vodafone” worked. You may of fixed the problem with the SMS login. Pity I don’t get SMS links anymore. #fail Why is your IT department so random?

@VodafoneAU Hey Vodafone! I'm in Indonesia, my Vodafone SIM won't work, so the app won't work, the SMS login won't work, and the phone queue is too long for my satellite phone. Do you have a WhatsApp or email to contact you?