Vodafone Australia outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Vodafone Australia Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  Luke 🏳️‍🌈 (@lukeacl) reported 11 minutes ago from Townsville, Queensland

  @VodafoneAU @jbugs14 It’s actually your responsibility as the RSP to organise this on behalf of the customer. Stop being so damn lazy.

• 
  Laurie Micallef (@djlozz) reported 12 minutes ago from Townsville, Queensland

  @BRFCAustralia @VodafoneAU @boostmobile Half the suburbs I work in here have very limited Vodafone signal, it’s ok in the city but pockets are painful - just makes work hard when you can’t get on the net. I understand today’s issue was a National major outrage, it can happen to any provider. My other main reason is $$$

• 
  Laurie Micallef (@djlozz) reported 13 minutes ago from Townsville, Queensland

  @VodafoneAU I just had to spend $20 to get a @boostmobile pre paid SIM card for my old phone so I can work today :( i sadly enjoyed a quiet hour before I knew something was wrong, long time loyal Vodafone customer, seriously thinking it might be time to move on :( #vodafail

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The silly Oracle (@SillyOracle) reported 5 minutes ago

  @VodafoneAU 'hey...We can give you a better @NBN_Australia deal: 'Come in, cancel current account & we'll rejoin you straight back up.& 2 hours in store....finally get new modem. 'plug & play' Another 45m on the phone...cos we now have no internet. & They have no clue when.

• 
  Sarah Clacherty (@ClachertySarah) reported 6 minutes ago

  @VodafoneAU why do I have to have a link sent to me via SMS to login to my account. No one should be clicking on links in SMS. just because it says Vodafone, doesn’t mean it is. Do you not care about your customers at all?

• 
  KL (@kane_melb) reported 6 minutes ago

  @VodafoneAU I’m overseas on holiday and need to transfer my sSim to a new iPhone. It has been 72 hours since I filled out the appropriate identification forms but no response. Call centre and online chat not helping. Can someone help me please?

• 
  Sarah Clacherty (@ClachertySarah) reported 7 minutes ago

  @VodafoneAU It’s a terrible practice. ‘It comes through in minutes’ is an excuse for poor security. Why do I need to go to a website, to get a link to log in. Why can’t I use an MFA app at least. My guess is that you don’t actually care about your customers data.

• 
  Swadesi (@pockingliberals) reported 7 minutes ago

  Pathetic NBN service @VodafoneAU and pathetic customer care to talk to.

• 
  Ziggy the 3rd (@3rd_ziggy) reported 8 minutes ago

  Why has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU

• 
  twitttwit (@muscletank3) reported 8 minutes ago

  @VodafoneAU Fix your own damn app !!

• 
  Koenji Vintage (@koenjivintage) reported 8 minutes ago

  @VodafoneAU my nbn has been down for over an hour now. Nothing on NBN site or yours to indicate any outages. Box has been rebooted and cables checked

• 
  Sarah (@Saritabegood) reported 17 minutes ago

  @VodafoneAU what horrible customer service! I had money in my prepaid account to keep my Australian number active (for a year , while I’m living in Europe) credit was deposited into my account and the plan active to expire May 2026. Vodafone went ahead and cancelled my number..

• 
  Mara 🦋 (@maralazo_) reported 18 minutes ago from Sydney, New South Wales

  @VodafoneAU it is my phone or is my 4G/5G not working?