Vodafone Australia outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  Laurie Micallef (@djlozz) reported 15 minutes ago from Townsville, Queensland

  @VodafoneAU I just had to spend $20 to get a @boostmobile pre paid SIM card for my old phone so I can work today :( i sadly enjoyed a quiet hour before I knew something was wrong, long time loyal Vodafone customer, seriously thinking it might be time to move on :( #vodafail

• 
  Luke 🏳️‍🌈 (@lukeacl) reported 39 minutes ago from Townsville, Queensland

  @VodafoneAU @jbugs14 It’s actually your responsibility as the RSP to organise this on behalf of the customer. Stop being so damn lazy.

• 
  Laurie Micallef (@djlozz) reported 53 minutes ago from Townsville, Queensland

  @BRFCAustralia @VodafoneAU @boostmobile Half the suburbs I work in here have very limited Vodafone signal, it’s ok in the city but pockets are painful - just makes work hard when you can’t get on the net. I understand today’s issue was a National major outrage, it can happen to any provider. My other main reason is $$$

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  5star (@fumesniffer) reported 4 minutes ago

  @VodafoneAU This has been going on for hours now. Cannot login to multiple work or personal sites/functions due to 2 step authentication texts not being received. Any indication of how long we will not be able to send or receive SMS?

• 
  Sarah Clacherty (@ClachertySarah) reported 7 minutes ago

  @VodafoneAU It’s a terrible practice. ‘It comes through in minutes’ is an excuse for poor security. Why do I need to go to a website, to get a link to log in. Why can’t I use an MFA app at least. My guess is that you don’t actually care about your customers data.

• 
  Gregor Heard (@grheard) reported 7 minutes ago

  What a disgrace of an ad @VodafoneAU - as usual a metro brand punching down on rural and regional Australia

• 
  Ange Ferguson @angeferguson@mastodon.au (@ange_ferguson) reported 7 minutes ago

  What a great way to lose a customer @VodafoneAU! Send me a text saying you’re increasing my monthly bill by $5. Took me all of 10 mins to find and change to another provider for a better deal at a lower ongoing rate, plus a six month 50% discount.

• 
  Ryan Emery (@ryanremery) reported 10 minutes ago

  So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

• 
  Rahul (@iBeingRa) reported 14 minutes ago

  @VodafoneAU your network sucks

• 
  Professor West Wing Fried Chicken Shack (@garystark) reported 19 minutes ago

  @VodafoneAU Thank you; yes. Sadly, the guy who attempted to help me was not very communicative with what he was doing. He dismissed my observations, didn't really listen to what I had told him I had done, and 8n trying to understand the issue, changed some of my phone's settings.

• 
  rick (@DuhraR) reported 20 minutes ago

  @VodafoneAU why am I having to call for the third time to speak to the third person in regards to the international minutes that I was promised - each time I have called I have been told the problem is sorted and then I get another message saying more charges have been added.

• 
  Al Canavan (@barefootgreek) reported 20 minutes ago

  @VodafoneAU what is happening with your app? I have not been able to sign in for days. It just says technical issues. When is this fling to be fixed?

• 
  Marty K (@_marty_k) reported 27 minutes ago

  @VodafoneAU trying to reset my password & put in my email/DOB - but never get the code to my email to continue. Tried a few times now & still no luck. Checked spam too before you ask.