Vodafone Australia outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  Laurie Micallef (@djlozz) reported 6 minutes ago from Townsville, Queensland

  @BRFCAustralia @VodafoneAU @boostmobile Half the suburbs I work in here have very limited Vodafone signal, it’s ok in the city but pockets are painful - just makes work hard when you can’t get on the net. I understand today’s issue was a National major outrage, it can happen to any provider. My other main reason is $$$

• 
  Laurie Micallef (@djlozz) reported 22 minutes ago from Townsville, Queensland

  @VodafoneAU I just had to spend $20 to get a @boostmobile pre paid SIM card for my old phone so I can work today :( i sadly enjoyed a quiet hour before I knew something was wrong, long time loyal Vodafone customer, seriously thinking it might be time to move on :( #vodafail

• 
  Luke 🏳️‍🌈 (@lukeacl) reported 42 minutes ago from Townsville, Queensland

  @VodafoneAU @jbugs14 It’s actually your responsibility as the RSP to organise this on behalf of the customer. Stop being so damn lazy.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dilemma (@StroppyTits) reported 8 minutes ago

  @VodafoneAU enduring a kafkaesque circular virtual tour of your offshore call centres today and the treatment I received, both the original issue and my attempt to rectify it lead me to the conclusion to reward me for nearly 20 years loyalty you say f$&k you sucker Gross 🤮

• 
  Alan Mackenzie (@alanmackenzie76) reported 9 minutes ago

  The myvodafone app is biggest pile of poo. Since they implemented the SMS link the first link for me is always invalid and the second one might let me in or just throw and error saying contact @VodafoneAU fix it. It has on on too long.

• 
  Ryan Emery (@ryanremery) reported 10 minutes ago

  @VodafoneAU And, of course, @VodafoneAU is claiming they have to wait 24hrs for my "service number" to change before I can get the FTTP I requested 2 weeks ago. @NBN_Australia says it hasn't received a modification request. Today or 2 weeks ago. Time for the ombudsman.

• 
  The silly Oracle (@SillyOracle) reported 15 minutes ago

  @VodafoneAU 'hey...We can give you a better @NBN_Australia deal: 'Come in, cancel current account & we'll rejoin you straight back up.& 2 hours in store....finally get new modem. 'plug & play' Another 45m on the phone...cos we now have no internet. & They have no clue when.

• 
  Kiera (@KieraFields4) reported 15 minutes ago

  @VodafoneAU sort your network out

• 
  Swadesi (@pockingliberals) reported 16 minutes ago

  Pathetic NBN service @VodafoneAU and pathetic customer care to talk to.

• 
  Conor O’Reilly (@fulltimelegendd) reported 17 minutes ago

  @meganefeeney @VodafoneAU Happening to me too today, both partner and I have no service all afternoon! Did you get any solutions from @VodafoneAU please help?

• 
  Ryan Emery (@ryanremery) reported 18 minutes ago

  To clarify, @VodafoneAU customer service has made those claims.

• 
  Gayle (@Gazzalene) reported 18 minutes ago

  @edt140589 @VodafoneAU Having the same problem.

• 
  Traveltude1 (@Traveltude1) reported 24 minutes ago

  @VodafoneAU The issue seems to have been resolved