Vodafone Australia outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  Laurie Micallef (@djlozz) reported 13 minutes ago from Townsville, Queensland

  @BRFCAustralia @VodafoneAU @boostmobile Half the suburbs I work in here have very limited Vodafone signal, it’s ok in the city but pockets are painful - just makes work hard when you can’t get on the net. I understand today’s issue was a National major outrage, it can happen to any provider. My other main reason is $$$

• 
  Laurie Micallef (@djlozz) reported 29 minutes ago from Townsville, Queensland

  @VodafoneAU I just had to spend $20 to get a @boostmobile pre paid SIM card for my old phone so I can work today :( i sadly enjoyed a quiet hour before I knew something was wrong, long time loyal Vodafone customer, seriously thinking it might be time to move on :( #vodafail

• 
  Luke 🏳️‍🌈 (@lukeacl) reported 46 minutes ago from Townsville, Queensland

  @VodafoneAU @jbugs14 It’s actually your responsibility as the RSP to organise this on behalf of the customer. Stop being so damn lazy.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Emery (@ryanremery) reported 3 minutes ago

  Signed up with @VodafoneAU 2 weeks ago for FTTP. My internet then stopped working. @VodafoneAU customer service claimed existing FTTN had been canceled. @NBN_Australia says no. Got FTTP today. Now receiving my "cancelled" FTTN and not FTTP 500MBS I requested 2 weeks ago.

• 
  Tiffany (@msstraighty180) reported 7 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  Matt Belcher (@MattBel32813483) reported 8 minutes ago

  @VodafoneAU fix the bloody SMS outage! Trying to pay a bill using internet banking and can’t authenticate the request because the banks text isn’t getting through. How do you stuff something basic like that up?!

• 
  engeniero_ako (@engeniero_ako) reported 9 minutes ago

  @VodafoneAU im trying ro recharge my crwdits but your app is so buggy that I need to log in several times even if Im in the app. Im into this endless cycle of logging in and then i gave up due to frustration. Hope u fix your app. U are increasing ur plans but the service is poor!

• 
  Traveltude1 (@Traveltude1) reported 15 minutes ago

  @VodafoneAU The issue seems to have been resolved

• 
  Ryan Emery (@ryanremery) reported 19 minutes ago

  So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

• 
  dilemma (@StroppyTits) reported 21 minutes ago

  @VodafoneAU enduring a kafkaesque circular virtual tour of your offshore call centres today and the treatment I received, both the original issue and my attempt to rectify it lead me to the conclusion to reward me for nearly 20 years loyalty you say f$&k you sucker Gross 🤮

• 
  Brent Johnson (@BrentJo56408314) reported 21 minutes ago

  @VodafoneAU Vodafone customer policy is to threaten customers to pay a week early or be fined. This is fraud but Vodafone doesn't care because they have government support to committ fraud

• 
  God (@God2pointOoh) reported 25 minutes ago

  @VodafoneAU I am Wondering what you are going to grant all my children who literally lost a days work/ socialising/support/contact/productivity because of your outage?

• 
  C (@coryidau) reported 30 minutes ago

  @VodafoneAU The Vodafone website now says that some customers are experiencing intermittent network issues . I’d say it’s a pretty bloody big issue if my SIM card didn’t even recognise I had a service with Vodafone.