Vodafone Australia Outage Report in Woodridge, Logan, State of Queensland

@VodafoneAU @PaigeCockburn This is nuts. Poor form vodafone!

@VodafoneAU After being a loyal Vodafone customer for over 15 years I am changing carriers. I am very disappointed after only ever ONCE making a claim and there is nothing you can do to help and reject my claim after my phone was stolen. Vodafone sucks. #Vodafone #vodafoneboykot

Is there a mobile data issue in Brisbane @VodafoneAU

@jarvok01 @twtrrr @RBJRON @prudinx @Espy1aj71 @RobsonKeeli @motorcymick @BA_Hore91 @kristy17439316 @melanchomical @out_of_my_ass @CandiceJodrell @dotrat @iDGiam @brisbane_parent @jimmicbreeze @MondayIdas @Karmageddon67 @WhistlingWhist @fdsfifi @14RRMS @JackRussell74WA @shibz_1989 @Sha27102911 @vjerkov @GingerpussRcng @carolemorrissey @Narjen53 @2nann @Duck47658613 @Max_Gross @WoJiangYou @FlyIngenuity @3canary @FilesOfDresden @dottigee @peacockpub5 @JohnnyMalc @UndaSthnXiStand @MargaretClark12 @ChrisEl01263292 @Patrice35632323 @kim_b_best @CatPurry9 @friendlykitties @Im0ftenWrong @TJ00000001 @callralstonsaul @Russ_E_Kan @VodafoneAU I haven't had a credit card for decades. I have a Visa debit card instead, it works and looks like a credit card but uses my money. I use it for everything, have some accounts linked to it for regular payments, never had any problems, never been knocked back. Highly recommended

Am I the only one experiencing issues with @VodafoneAU this morning?

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

Why no service for me in Waterford Qld @VodafoneAU? What’s going on?

@VodafoneAU Back finally Others tell me issues since 1am and not a peep from @VodafoneAU My work relies on mobile data I could have had 3 hours sleep in

I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

@VodafoneAU Reception is slow as buggery since 1pm today. Location is Stafford Qld. Reasons why?

@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

@SteveMolk @VodafoneAU What? I have to check mine. That's dodgy. And now I feel awful because I recommended you to voda NBN didn't I??

@VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

Hey @VodafoneAU 👋 How can I cancel additional phone number without waiting for hours and without talking to your unhelpful staff?

@VodafoneAU Nah. I think I might just cancel my service. Your website is showing an address i've never lived at. Don't think I trust Vodafone anymore. Cheers.

@VodafoneAU Blocking the call will only block that one number for me. And with an incomprehensible volume of phone numbers that won’t help in the slightest. Reporting the number to scam watch will have about the same effect as removing one grain of sand from a beach.

@VodafoneAU Hi nurse here trying to apply with aphra number, tried multiple times saying invalid email... it’s the email I use and you have on record. Been on hold 1555 number going on 30 minutes please help

Pretty much decided I'll be extending my relationship with @VodafoneAU. Other than a 3 year stint elsewhere I've been happy with their mobile service since 1998.

@VodafoneAU Any update please, still mobile data not working, blacktown sydney

@VodafoneAU I hope a more detailed explanation of what caused the outage it forthcoming. This would be a courtesy to your customers, long standing and otherwise.

@VodafoneAU And nearly an hour since this last tweet and I'm still yet to get service. Thanks for screwing everyone's day Vodafone 👏

@NBarton @Harnsle @VodafoneAU None of them work without 4G or WiFi.... so if you’re relying on either and your phone goes down (as Vodafone did today...), you’re pretty screwed.

@JebelIrhoud @VodafoneAU I wish it were that easy.. wouldnt have been an issue 10 years ago before being pushed onto online service and now relying on mobile data for my work.

Wow absolutely shocking service from @VodafoneAU today. Both my wife & I were affected. I don’t care about myself but she has needs that require her to have a working phone at all times. Time to find a new provider. #Vodafone #vodafoneoutage #vodafail

@PaigeCockburn @VodafoneAU All part of the **** Vodaphone service! Vodaphone has always been appalling! It's part of their business model!

@BQlder @Lizzywanaka @VodafoneAU There is free wifi everywhere, Vodafone networks included, did you even bother to try before fake outage?

@babssho @AnneZanchetta @VodafoneAU Of course. Pin point a National ETA and then fail on that timeframe and really upset the troops... I am more pissed with them saying “ohh 3G is working” and it clearly wasn’t

@VodafoneAU Been thinking of switching providers due to poor reception in certain areas, this just made the decision easy.