Vodafone Australia Outage in Happy Valley, Marion, State of South Australia

2/2 Everytime I get the call from @VodafoneAU, they are absolutely clueless about my problem and asked to explain again. I have no way to speak to @ICICIBank. @PaulFletcherMP can you please do something here?

1/2 Hey @ICICIBank, @VodafoneAU is not letting me call the NRI banking number from thier network. I have raised this concern a long back with #vodafone. I explained the problem numerous time to CC people. Still no progress.

Vodafone chat service is far from it! 20 minutes on computer and no reply. Now on mobile and no response for 10 minutes and counting since initial chat started. Poor. @VodafoneAU #vodafone

@VodafoneAU I had a chuckle today when I was on a Vodafone chat. Their service after 10 minutes of chatting just shut me off. Then they sent me a message stating.. “looks like you’re busy...” Ummm no, your service had “technical difficulties”. I was on home wifi which was rock solid. Meh!

@VodafoneAU seriously if I can’t through or someone doesn’t call me I am going to lose it. I’ve been trying for 3 months to cancel home wifi. You’re still charging when I have nbn. Now threatening me with cut off when I’ve been paying my bills minus the wifi plan!! 😡 Come on!!

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@andrewfosterau @VodafoneAU Telsta’s 4G mobile backup on the modem works like shit as well.

@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

@VodafoneAU current customer here: please stop calling me with call centre sales calls. I don’t want sales calls. Any more and I’ll switch phone providers. The frequency of calls is over the top. Thanks.

@Macca_Gee @VodafoneAU 20... and never

Looks like it’s time to say goodbye to @VodafoneAU after being a customer since 13 years (including 3 mobile ) 😞

Which one is worst @TPG_Telecom Or @VodafoneAU #HelpMe2decide

@VodafoneAU I'm trying to see how much data i have left for the month via web and the pathetic sign in link which was txt to me doesn't work. ANNOYING

@VodafoneAU I tried to download a bill on my phone. Fail. Then tried to commence live chat on my phone. Fail. Add this to no reward for loyalty and the picture is bleak.

@VodafoneAU once again no progress on our nbn service with promises from Brooke from the TIO case managers in Tassie to call me back and send an email update to deal with directly. No chance to get consistency or resolution. Vodafone don’t care #vodafail #vodafonedontcare

@VodafoneAU phone stolen overseas. Can't get an eSIM, can't log into my account, can't access my bank!!! Been on the phone for 1:30hr - still no resolution. Why can't I log into my account to sort this out?? Really poor experience.

Hey @VodafoneAU I'm really not a fan of this SMS a link to log in feature. 1) Don't SMS authentication, it's bad in so many ways 2) There are many excellent 2fa options available 3) I can't send the link from my phone back to the desktop I was using without it getting previewed.

@VodafoneAU you're emailing me someone else's bills, I'm not a customer. Hit me up.

@VodafoneAU another wasted day with Vodafone NBN support team. Still no fix on service and no one calling to update. Called 3 times today to be told someone would call back within the hour. Each call a different person and hours wasted #vodafail #badservice

@VodafoneAU and @iinet what’s going on. You’re both down and yes I’ve turned the devices and modem off and on again