Vodafone Australia Outage Report in Kensington and Norwood, Burnside, State of South Australia

@andrewfosterau @VodafoneAU Telsta’s 4G mobile backup on the modem works like shit as well.

@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@Macca_Gee @VodafoneAU 20... and never

@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

@VodafoneAU current customer here: please stop calling me with call centre sales calls. I don’t want sales calls. Any more and I’ll switch phone providers. The frequency of calls is over the top. Thanks.

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@VodafoneAU I think your nbn is having dns issues it’s been up and down all day.. I’ve flicked my dns over to google and had no issues since

@VodafoneAU is full of crap. They have literally screwed up the MyVodafone app. I CAN NOT LOGIN. I DO NOT receive emails when out on the road. SMS is NOT working. So how the f### am I supposed to login or even Recharge. @VodafoneAU needs to go back to biometric login not current.

@VodafoneAU NBN in our area has been down for the past 48 hours and counting 🤬 A life without wifi is hardly a life at all #sos

@VodafoneAU Done, however the real problem is that your "fraud team" didn't proactively catch it!. It should be pretty straight forward to limit customers who can spoof senders to an approved whitelist per-customer. Or look for SMSs pretending to be from banks and other institutions..

Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

Internet problem in toorak Melbourne. Can anyone solves this problem. @VodafoneGroup @VodafoneAU @VodafoneAU

@VodafoneAU I really hope the over-a-month of network upgrades and maintenance will be worth it cause my connection has been crap all this time in Hallam. Seems to magically be awesome at 3am every night though

@VodafoneAU you really to get better customer service worse experience I've ever had going to pay out my contract and leave you stupid company. I'm owed money due to your incompetence. Might contact the ombudsman.

@VodafoneAU Appreciate your reply! I've never used Twitter to contact a company before and this was super simple. Turns out turning it off and on again fixed the problem. Should've known haha. Thanks!

hey @VodafoneAU - what’s the point of a call back service when your operator say ‘ I may get a call back in the next 24-48hrs’ .. great customer service after being charged a early exit fee on a month to month plan!!!