Vodafone Australia Outage Report in Mount Barker, State of South Australia

@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@VodafoneAU seriously if I can’t through or someone doesn’t call me I am going to lose it. I’ve been trying for 3 months to cancel home wifi. You’re still charging when I have nbn. Now threatening me with cut off when I’ve been paying my bills minus the wifi plan!! 😡 Come on!!

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

@VodafoneAU current customer here: please stop calling me with call centre sales calls. I don’t want sales calls. Any more and I’ll switch phone providers. The frequency of calls is over the top. Thanks.

Vodafone chat service is far from it! 20 minutes on computer and no reply. Now on mobile and no response for 10 minutes and counting since initial chat started. Poor. @VodafoneAU #vodafone

@VodafoneAU I had a chuckle today when I was on a Vodafone chat. Their service after 10 minutes of chatting just shut me off. Then they sent me a message stating.. “looks like you’re busy...” Ummm no, your service had “technical difficulties”. I was on home wifi which was rock solid. Meh!

1/2 Hey @ICICIBank, @VodafoneAU is not letting me call the NRI banking number from thier network. I have raised this concern a long back with #vodafone. I explained the problem numerous time to CC people. Still no progress.

@Macca_Gee @VodafoneAU 20... and never

@andrewfosterau @VodafoneAU Telsta’s 4G mobile backup on the modem works like shit as well.

@redfoxash @VodafoneAU It is a lot better than it was. But let’s hope their tie-up with Telstra’s network gets approved by the ACCC later this year. Because if so, it’ll make a huge difference!

@VodafoneAU hey sooo do you think ignoring my DM solves the ongoing problem or are you actually going to get your tech team onto for the 500th time?? Seriously, your customer service is appalling, just like your app.

@VodafoneAU hello. How long do I actually have to wait for a new service activation? Estimate said 15 minutes but logging in the way you do it now is a nightmare 🤨 Always says something didn’t go as planned. Activated mobile broadband about 30 minutes ago, should I wait??

@VodafoneAU credit card detail it try to charge my cc for 30$ then i refuse because i already paid for the simcard . then i retry to activate , then website error again, THIS IS SO INCONVENIENCE. CAN YOU HELP ME WITH THIS ISSUE? THANKS

@KimberlyNissen @VodafoneAU I'm doing the same @VodafoneAU. Your app never works and you have to reinstall for it to work. On top of that, the SMS link only works on the in-message browser and doesn't work when you try to open in another browser. It's a huge hassle to pay your bills or to live chat someone.

@VodafoneAU I’m left without data and difficulty using my phone to call my family in Australia. Global roaming is on yet have to use others hotspot for data. Charging $5 a day for something you’re not providing! Have wasted 2 hours to get through. Getting disconnected & no help!

Hey @VodafoneAU, just so you know it’s extremely #ableist to only allow people to login via SMS. Some of us NEED to use a desktop. After 25 years with you I’m going to have to look at changing providers. #Ableism #discrimination

@VodafoneAU What terrible crooked company.. 2days calling, messaging, waiting and they still wont cancel a service I cannot use.. when you pay for a new service they get it done.. cancel they wont allow it #vodafail @newscomauHQ @acccgovau #breaking #australia

My wife was using @VodafoneAU $5/day roaming & doing fine, just too expensive for long holiday. However, saving $ now both via @airalocom is not worth it when spend forever trying to get data. Or, worse, fail to receive important messages! (leading to fights with tired spouse)

@VodafoneAU We are transferring our NBN HFC from iiNet to you. You stopped our old iiNet service, but then advised 1 week delay. Yet our NBN modem is already connected (4 green lights). All we need is for you to provide the PPPoE username and password. How hard can this be?