Vodafone Australia Outage Report in Len Waters Estate, Liverpool, State of New South Wales

@VodafoneAU Hi Team, I need some help with my mobile data plan with my iPad. It seems I no longer have data

@Vodacom @VodafoneIN @VodafoneGroup @VodafoneAU Could you please let me know which store would be able to help.

@VodafoneAU Just spent past hour transferred from 1 end of India to another to fix up a bill discrepancy. GO **** yourself. I don't have time to waste, when YOU, want my money. You can now sing for it. Whilst on hold all I hear about is the new app. How about getting more staff.

@SusieCynch @VodafoneAU David Thodey has just joined the Vodafone Board Susie. I suggest you put his Mr Fix It reputation to the test with respect to your issue here and see if he can get this sorted for you 🤔

Nobody answered the phone so I had to physically walk to your branch to speak to staff and have my question answered @VodafoneAU #complaint

@VodafoneAU is vodafone service down in 2151

I’m beyond appalled with @VodafoneAU. How can you possibly support @AlanJones and the misogynistic and violent vitriol he spews forth to his listeners from his throne at @2GB873. Shame on you @VodafoneAU. SHAME! #auspol #translivesmatter #womenslivesmatter

@VodafoneAU hands down best award for crappiest customer service Spam me with 12 calls (legit) Make me change plan Transfer me to another person who has no idea what older person did Confusion everywhere, no plan upgrade, 15 mins wasted

@VodafoneAU Internet speed is down

Randomly walked into a @VodafoneAU store and upgraded my fone. Not newsworthy in itself. The guy who served me tho, is. Totally awesome service. Stewart at Eastgardens. Big kudos #CustomerService #Recommended

@Vodacom @VodafoneIN @VodafoneGroup @VodafoneAU They did not refuse giving a new sim specifically. I mentioned I needed network on my india number. They said they would not be able to help.

You are a total rip off @VodafoneAU - my wife and I have just flown through Dubai with no warning that the $5 charge goes up to $350+ (when we were there for less than 2 hours) - poor form #Vodafone, poor #CustomerExperience and poor #communication about this! 🤬🤬 #Australia

@VodafoneAU any issues with data internet in 2151

@VodafoneAU your service is useless. I have no internet connection between north Sydney and Chatswood-at least. Why do I spend my money on your service to watch Netflix when I can’t access it. What a waste of money 💰. Hope you are happy with yourself.

@Ali_Hijazi @Makbulldog @VodafoneAU I'm having problems as well

Planning to switch mobile network this weekend, had enough of @VodafoneAU (network too slow in the train) Help me choose:

@VodafoneAU Hi, thanks for replying. I have called twice. I am told this won’t be resolved until at least Jan 24. I can’t work from home and my phone is now $40 over my monthly data limit because I have nothing working at home. Very frustrated with the service. The 4G back up is not working.

@SteveMolk @VodafoneAU @Telstra ****** @telstra slap you with a $15 late fee if the system doesn’t process your payment by the due date. Due on day-n, pay it on day>n+1 and whack. You get one waived late-fee per 12mo. Great Internet. Crap customer service.

@VodafoneAU The outage has been noted as listing from the 15th to the 24th but the service disruption have been going on for much longer. I feel like I am $90 a month just to get charged $40 extra on my phone.

@VodafoneAU hi... here at 2036 and having issues all of last week with 4G access. Struggle to use the Voda app nevermind trouble shooting. It comes and goes but mostly I'm offline. Pls advise.

@wolfcat @VodafoneAU When I was contacted by @kcarruthers a number of years ago about A Serious Issue, I went oh hell, pulled the Big Red Lever and woke up a bunch of folks and had it fixed within like an hour.

@swearyanthony @TooheyMatthew @VodafoneAU Had this issue during Qld floods a decade ago.....

@VodafoneAU I've been a cust for close to 21 years..Hutchison days, 3 and cont when VHA was created in 2009.. In 2009 and 2012..I stuck with you during your horrible Network issues..Tonight and the last few conversations with your call centre i've been treated like sh*t..

@VodafoneAU hi, I live in Thomastown 3074, VIC. There is something wrong with the internet service on my phone since yesterday. I wanna know how to get it fix.

The reference number for my trying and failing to explain to a couple of your tech support folks that your web proxy is broken and endangering lives is 3-2838263897424 btw @VodafoneAU. Apparently you log them for quality checks. Have a read. And fix it.

I spent an hour trying to explain to them that they were endangering lives and even the "specialist" @VodafoneAU 2nd level support specialist was "check your VPN, or clear cookies" when I kept saying no, this is on you. You've broken it.

@TomWKoch @VodafoneAU It seems to me that the staff (and most of the conversation was with a second level "specialist") isn't trained enough, or enabled to escalate issues to someone who is able to understand it. It's not the helpdesk person's fault (I blanked their name for a reason)

@VodafoneAU The direct message and the chat that I just had was absolutely NO USE...I'm about to cancel...21 bloody Years was a waste of a relationship..@Optus or @Telstra ...New beginnings..See you with either one of you

@swearyanthony @VodafoneAU Can confirm that all bit_dot_ly on the Vodafone network has been broken since at least Wednesday, I’ve seen exactly the same error. As the man says, they should refer to their engineers and fix their stuff. It’s often not possible to find the relevant alert from the target domain

@VodafoneAU DM finally sent. I am now using an alternative connection, because my standard connection, using your network, is not fit for purpose.