Vodafone Australia Outage Report in Elizabeth Hills, Liverpool, State of New South Wales

@VodafoneAU your service is useless. I have no internet connection between north Sydney and Chatswood-at least. Why do I spend my money on your service to watch Netflix when I can’t access it. What a waste of money 💰. Hope you are happy with yourself.

@VodafoneAU hi... here at 2036 and having issues all of last week with 4G access. Struggle to use the Voda app nevermind trouble shooting. It comes and goes but mostly I'm offline. Pls advise.

Updated with customer support plans from @VodafoneAU

@VodafoneAU Hi, thanks for replying. I have called twice. I am told this won’t be resolved until at least Jan 24. I can’t work from home and my phone is now $40 over my monthly data limit because I have nothing working at home. Very frustrated with the service. The 4G back up is not working.

@VodafoneAU The outage has been noted as listing from the 15th to the 24th but the service disruption have been going on for much longer. I feel like I am $90 a month just to get charged $40 extra on my phone.

@TrentRosen @VodafoneAU That's if you can get a signal, been waiting for over a year to get one, having to move house

@Ali_Hijazi @Makbulldog @VodafoneAU I'm having problems as well

@VodafoneAU hands down best award for crappiest customer service Spam me with 12 calls (legit) Make me change plan Transfer me to another person who has no idea what older person did Confusion everywhere, no plan upgrade, 15 mins wasted

@Vodacom @VodafoneIN @VodafoneGroup @VodafoneAU They did not refuse giving a new sim specifically. I mentioned I needed network on my india number. They said they would not be able to help.

@VodafoneAU Just spent past hour transferred from 1 end of India to another to fix up a bill discrepancy. GO **** yourself. I don't have time to waste, when YOU, want my money. You can now sing for it. Whilst on hold all I hear about is the new app. How about getting more staff.

You are a total rip off @VodafoneAU - my wife and I have just flown through Dubai with no warning that the $5 charge goes up to $350+ (when we were there for less than 2 hours) - poor form #Vodafone, poor #CustomerExperience and poor #communication about this! 🤬🤬 #Australia

@VodafoneAU You really need to change your delivery service from @Toll_Group. Poor communication & service. @auspost @AusPostBiz Always very happy with your service apart from offshored contact centre.

I’m beyond appalled with @VodafoneAU. How can you possibly support @AlanJones and the misogynistic and violent vitriol he spews forth to his listeners from his throne at @2GB873. Shame on you @VodafoneAU. SHAME! #auspol #translivesmatter #womenslivesmatter

@Vodacom @VodafoneIN @VodafoneGroup @VodafoneAU Could you please let me know which store would be able to help.

Planning to switch mobile network this weekend, had enough of @VodafoneAU (network too slow in the train) Help me choose:

Randomly walked into a @VodafoneAU store and upgraded my fone. Not newsworthy in itself. The guy who served me tho, is. Totally awesome service. Stewart at Eastgardens. Big kudos #CustomerService #Recommended

Well done @VodafoneAU for being on the front foot. As a long term customer, receiving an extra 5GB data until end of April is appreciated to keep connected

@Toll_Group Worst customer service & hardly any IT systems working. Now my delivery from @VodafoneAU has gone missing.

@VodafoneAU still waiting for a package due on 8APR20; MY suggestions of customer recovery ignored...extra data for my phone or pick up item at local store. @Toll_Group unable to follow instructions to drop item at alt delivery point @nswfairtrading

Nobody answered the phone so I had to physically walk to your branch to speak to staff and have my question answered @VodafoneAU #complaint

Very intrigued by @VodafoneAU's new plans now, I think they're about to gain this ex @vodafoneNZ employee as a customer.

Hey @VodafoneAU , free data doesn’t make up for the outage 2 weeks ago but even if it did. Your network can’t even keep up, all day my phone has been spotty at best

@VodafoneAU ah no broadband again. The last 5 hours you offered free, I have the text. 5 hours and no service wasn't free...it was very draining. You drained 5 hours of my life 😠

@OhArchieee @VodafoneAU Rubbish. I've warned them that free data was not helping me. As usual they never listen. So my two accounts are going to Telstra. I had enough of the second rate service.

@VodafoneAU Any service outage?

@POCOGlobal Is this okay to use in Australia especially with a @VodafoneAU network????

@VodafoneAU @melli_d You don't understand what the pain we are going through, worst experience of my life.. so much loss because of it - I missed up so many imp notifications etc. and when I contacted vodafone they applied small credit no where close to the loss I had.. atleast wave off current bill

@VodafoneAU My reception at 4022 is horrible. Why is that?

@VodafoneAU The worst phone company I have ever encountered. About 2move all my accounts 2your competition🤬You STILL DON’T get it. I lodged EVERYTHING YOU ASKED FOR IN DECEMBER OF LAST YEAR. I am NOT doing it again. If you don’t progress my claim immediately I will be lodging a

@VodafoneAU Done. Please get back to me as this i believe is an Australian wide issue for all users.