TPG Telecom

TPG Telecom Outage Report in Balwyn North, Boroondara, State of Victoria

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Balwyn North, State of Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Balwyn North and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Balwyn North, Boroondara, State of Victoria 05/20/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (85%)

    Internet (85%)

  2. Wi-fi (7%)

    Wi-fi (7%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. Phone (2%)

    Phone (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balwyn North, Boroondara, State of Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Balwyn North, State of Victoria

Latest outage, problems and issue reports in Balwyn North and nearby locations:

  • rattlerspeak Voice of Melbourne (@rattlerspeak) reported from Melbourne, State of Victoria

    @TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • erwin_renaldi Erwin Renaldi (@erwin_renaldi) reported from Melbourne, State of Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • suburbiageddon Suburbiageddon (@suburbiageddon) reported from Melbourne, State of Victoria

    TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise

  • garry_warren Garry Warren (@garry_warren) reported from Melbourne, State of Victoria

    Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.

  • gallowshaunt Gallows (@gallowshaunt) reported from Melbourne, State of Victoria

    @TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • markdelisle Mark de Lisle (@markdelisle) reported from Melbourne, State of Victoria

    The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...

  • rowtait Bill Tait (@rowtait) reported from Melbourne, State of Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • _producermike Michael Ciccone (@_producermike) reported from Melbourne, State of Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • Kat_Gourley Katherine Gourley (@Kat_Gourley) reported from Melbourne, State of Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • yankeevagabond Melissa Montang (@yankeevagabond) reported from Melbourne, State of Victoria

    @TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewPitchford Andrew Pitchford (@AndrewPitchford) reported

    @TPG_Telecom We have had 8x phone calls to @TPG_Telecom and @NBN_Australia Today we were told we would receive an email regarding collecting our photos but it never came. We have filled in this complaint form which would be the 9th time we've had to explain the damage. Let's see what happens.

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • swfchn wenfeng (@swfchn) reported

    @TPG_Telecom Hello, the engineer confirmed that it is line signal related issue, could you let me know when it can be fixed. It has been almost 1 week. Now I am using my mobile data sharing to have meeting at home. Please fix it asap.

  • crittycritic crittycritic (@crittycritic) reported

    @TPG_Telecom trying to get in touch with your singapore office for a plan I paid for online but never received a confirmation email for. Anyway you can help? Sad that you run a business in Singapore but would not want to maintain a customer care org.

  • technihilism alex䷰stopheles (@technihilism) reported

    another midnight NBN outage with absolutely zero info on the @TPG_Telecom website because it's 2021 and the internet is still viewed here as a geek novelty that no one really needs

  • peterly48047001 peter lynch (@peterly48047001) reported

    @HashtagVerada @TPG_Telecom That’s why refused to have a mobile account with TPG , heard many complaints about this service ,should be investigated

  • RobWoodWasHere Rob Wood (@RobWoodWasHere) reported

    @TPG_Telecom Slow internet in Newtown today?

  • beezageeza Beeza Geeza (@beezageeza) reported

    After @TPG_Telecom pulling its **** today with their surprise NBN100 upload speed halving, I hope to christ someone, somewhere is looking at the viability of an @AmberElectricAU model for wholesale intermediary/direct-to-consumer/whatever it's called reseller of NBN.

  • detispify tj (@detispify) reported

    @swxxii @TPG_Telecom Most likely. Though, they don’t say it anywhere in the email, just they’re slowing the plan down.

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!