TPG Telecom

TPG Telecom Outage Report in Balwyn North, Boroondara, State of Victoria

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Balwyn North, State of Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Balwyn North and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Balwyn North, Boroondara, State of Victoria 07/26/2024 19:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. E-mail (5%)

    E-mail (5%)

  4. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Balwyn North, Boroondara, State of Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Balwyn North, State of Victoria

Latest outage, problems and issue reports in Balwyn North and nearby locations:

  • xander85 365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria

    @TPG_Telecom Sorry but that’s not good enough. If an outage is planned you have enough time to plan a notification. My NBN has not connected since last night.

  • h1pp074 RC (@h1pp074) reported from Melbourne, State of Victoria

    @TPG_Telecom Hi Mel, Have logged a service call with support. They are calling back later. We will do some testing!

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • xander85 365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria

    @psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.

  • BigO_CS Owain 🇬🇧 (@BigO_CS) reported from Melbourne, State of Victoria

    @MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL

  • xander85 365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria

    @TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.

  • yeppoon Beaver Murray (@yeppoon) reported from Melbourne, State of Victoria

    @RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.

  • NoahInRevolt YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria

    @TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.

  • jitenvij jiten vij (@jitenvij) reported from Melbourne, State of Victoria

    @TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.

  • SherylMinns Someone actually (@SherylMinns) reported from Melbourne, State of Victoria

    @slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @TPG_Telecom Internet continues to drop out randomly. The outcome of every incident that gets raised is “nothing is wrong” but then obviously there is something wrong because a proper functioning internet connection doesn’t drop out constantly

  • NoahInRevolt YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria

    @TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • joshua_esn Joshua (@joshua_esn) reported from Melbourne, State of Victoria

    @TPG_Telecom new week... same slow internet

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out

  • EmilyCAngwin Emily Angwin (@EmilyCAngwin) reported from Melbourne, State of Victoria

    @TPG_Telecom Funny that, I was supposed to get a call today and it never happened.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • perpetualangus Pistol Pete (@perpetualangus) reported

    @TPG_Telecom I'm already on the best nbn tier - FTTP - and I'm still getting issues with your service. I can't imagine how it's like for your FTTN users. If TPG can't or won't resolve this issue speedily, I won't think twice about moving to more expensive RSPs with better customer support.

  • rowvnne yung row 🇵🇸 (@rowvnne) reported

    I have 2 @NBN_Australia /@TPG_Telecom outages in the same month. Last Friday during work hours which I lost a whole day’s pay for and next week after work hours which means i’ll lose my relaxation and down time… why am I paying for this service again??

  • kmsh1897 kms (@kmsh1897) reported

    @TPG_Telecom is there an outage for NBN service in Wentworthville, NSW?

  • RunnaLittle Max Gawn kick the winning goal after the siren. (@RunnaLittle) reported

    @nicholastsiaras @NBN_Australia @TPG_Telecom 100mbps on cable for the past 2yrs but forced on to a slower internet service.

  • perpetualangus Pistol Pete (@perpetualangus) reported

    @TPG_Telecom I was told the issue will be escalated. Can I provide some feedback about your phone reps? They should listen to customers more closely. They all seemed quite eager to pass off the call to the next rep without confirming that they understand what the customer's issue is.

  • peterly48047001 peter lynch (@peterly48047001) reported

    @SchadenfreudeA3 @TPG_Telecom Advice make a noise , Do NOT believe what they reply ;post every where on line ; ask for Australian help immediately, lay down to these foreigners

  • wade_85 Wade (@wade_85) reported

    @TPG_Telecom That is circular - I have already asked them. I need it to move. Not to be escalated etc, We have poor mobile phone service so the quicker it is online the sooner we can stay connected.. no phone no ability for you to call..

  • allan_justo Allan Justo Rodrigues (@allan_justo) reported

    @TPG_Telecom Over 3 weeks that I signed the NBN plan, and still not working, 3 NBN technician and 2 TPG came home and couldn’t fix my problem. When I got the plan I paid 89,99 and today they charged me 79,99. Today I finally canceled and I demand to be completely refunded.

  • lousanti Lous (@lousanti) reported from Melbourne, State of Victoria

    @TPG_Telecom is there an internet problem. It isn’t working. Northcote 3070.

  • allan_justo Allan Justo Rodrigues (@allan_justo) reported

    @TPG_Telecom Over 3 weeks that I signed the NBN plan, and still not working, 3 NBN technician and 2 TPG came home and couldn’t fix my problem. When I got the plan I paid 89,99 and today they charged me 79,99. Today I finally decided to cancel and I hope at least I can get refund.