TPG Telecom

TPG Telecom Outage Report in Balwyn North, Boroondara, State of Victoria

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Balwyn North, State of Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Balwyn North and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Balwyn North, Boroondara, State of Victoria 05/20/2024 11:40

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Balwyn North, Boroondara, State of Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Balwyn North, State of Victoria

Latest outage, problems and issue reports in Balwyn North and nearby locations:

  • _producermike Michael Ciccone (@_producermike) reported from Melbourne, State of Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise

  • rowtait Bill Tait (@rowtait) reported from Melbourne, State of Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • garry_warren Garry Warren (@garry_warren) reported from Melbourne, State of Victoria

    Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.

  • KazzaWilly Kazz Rose (@KazzaWilly) reported from Melbourne, State of Victoria

    Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • Kat_Gourley Katherine Gourley (@Kat_Gourley) reported from Melbourne, State of Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

  • yankeevagabond Melissa Montang (@yankeevagabond) reported from Melbourne, State of Victoria

    @TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable

  • gallowshaunt Gallows (@gallowshaunt) reported from Melbourne, State of Victoria

    @TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.

  • markdelisle Mark de Lisle (@markdelisle) reported from Melbourne, State of Victoria

    The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.

  • erwin_renaldi Erwin Renaldi (@erwin_renaldi) reported from Melbourne, State of Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • rob29bennett Rob Bennett (@rob29bennett) reported from Melbourne, State of Victoria

    What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...

  • rattlerspeak Voice of Melbourne (@rattlerspeak) reported from Melbourne, State of Victoria

    @TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • suburbiageddon Suburbiageddon (@suburbiageddon) reported from Melbourne, State of Victoria

    TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom Thanks @TPG_Telecom, so your suggesting that your service status page is ineffective and not fit for purpose. Good to know. Ive also taken note that I now need to manage your supplier relationships as TPG isn't interested in doing it. Appreciate the update. No eta for recovery?

  • Gav_82 TheTwitch666 (@Gav_82) reported

    @TPG_Telecom @NBN_Australia my internet is currently slow, well the upload is, download speeds are good but I barely have an upload which makes it hard to look at stuff on the internet. Are there any issues in the 5108 area?

  • HansOrph Hans Orph (@HansOrph) reported

    @TPG_Telecom Perhaps either I didn't communicate it properly or you misunderstood what I was saying;when I logged into the post office this was also slow in accepting the request to send the email (this is above the email client timing out,which is why I resorted to using it in the first )

  • HansOrph Hans Orph (@HansOrph) reported

    .@TPG_Telecom anyone else having issues with TPG email tonight?

  • Len_Jet Matt (@Len_Jet) reported

    @TPG_Telecom Hi Charm... it seems you've resolved your issues... no one in my team is complaining to me anymore and are all back working from home

  • zwetschgen zwetschgen 🇦🇺🇻🇳🇩🇪🏴‍☠️ (@zwetschgen) reported

    @TPG_Telecom Cleghorn Ave, Altona North - Internet dropout since before 1700 hours today 22 July, and lagging with short dropouts during today. Slow internet over the last few days

  • TalkingFrankCom Frank Talking (@TalkingFrankCom) reported

    @TPG_Telecom Currently getting 75 Mbps as part of my 100Mbps plan. With Teams dropping out due to slow internet speeds

  • enveebe Nick veeBee (@enveebe) reported

    @TPG_Telecom I don't need feedback, I need whomever is dragging the chain to pull their finger out of their rear and get @NBN_Australia to restore the service, today!

  • yusufmuraben Yusuf Muraben (@yusufmuraben) reported

    @TPG_Telecom Nah, already tried and failed. Your last response was classic delay and deflection. Much like the service I have got. Here is the reply to my message: I realised that you have AAPT account and we only have access to TPG residential account thus I'm unable to review the ticket.😕

  • mrsjessdasilva Jessica Da Silva (@mrsjessdasilva) reported

    @TPG_Telecom internet is down in Canterbury NSW, what is happening and when will it be back up??