TPG Telecom Outage in Balwyn North, Boroondara, State of Victoria

@Steen_Dr @TPG_Telecom I’m having the same issue today. NBN drops out every 20 mins. Have to reset the box to get it to work again, briefly...ascot vale Vic.

Serious question - does anyone else have @NBN_Australia dropouts every time it rains ? I don’t think I’m imagining it - it’s almost like my internet stability in my house is based on a barometer. Anyone else got this - or just me ? @TPG_Telecom

@TPG_Telecom My NBN internet has stopped working for the past hour. My modem shows it's still online, but websites are not loading. Is there a problem?

@TPG_Telecom problems in Williamstown vic? My internet keeps dropping out . Back on now with 59.11 d/l speed on a 100 m connection (never better than 60!) but who knows if will stay up for more@tham 10 minutes.

@TPG_Telecom Finally, my internet is up and running now. But, still have a issue with the phone line. One of the technicians already raised a case. Hope it will be fixed.

@TPG_Telecom Lack of communication within your company is letting customers down.

@TPG_Telecom You are not the only internet provider in Australia. Keep that in mind. I will consider other possibilities, if you are unable to active my service before 2pm today.

@TPG_Telecom No communication till I contact the company. If I need to have your service, first I have to suffer bit then give your service and take my money?

@TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?

@TPG_Telecom I’ve been waiting for FTTP for over a month after being told there was a port and signing me up and taking my money, the port was never available??? Pls help

@NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.

@TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.

Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?

@TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.

@BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck

Some of the worst offenders: @TPG_Telecom @originenergy @Telstra

Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN

Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage

Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬

Seems like there is a @TPG_Telecom outage every bloody week 🤬

@TPG_Telecom @networkoutage Since about 6:30 no NBN and no phone; modem restarted multiple times Please fix

@TPG_Telecom Have checked all of these things, this isn’t my first rodeo. Is there no outage on your end or what? Could do without the pointless run around.

@thatmouthywoman @TPG_Telecom My account had exactly the same issue as yours, was also hacked I was referred to #tech_louis on Instagram he recovered my account for me contact him I'm sure he'll help you

I go online to find a solution. I can't. I call Customer Service. So far, I've been waiting on the phone for 45 mins. It appears @TPG_Telecom can spare no expense or effort to get their money, but invest in enough staff at Customer Service? Nah. Takes away from profits, right?

The other day, my bank account got hacked so had to call the bank, who then proceeded to cancel my card. Last night, my mobile phone company sent me an email, they tried to take payment but couldn't. Since 11pm I've received 3 emails and 2 texts. @TPG_Telecom

@TPG_Telecom anyone else email gone down and tpg asking for password? I rang tpg apparently a number of people are ringing in. last time this happened I was out of emails for 5 days

@TPG_Telecom What is going on? Is my email doing down now a monthly occurrence? This is becoming a joke

@TPG_Telecom Well, for starters it’s not possible to check a website for outages whilst experiencing an outage.

@TPG_Telecom I’ve had no nbn for 12-24 hrs now. TPG keep putting it on nbnco and they say issue resolved several times but nope. I’m in Potts Point 2011. Anyone else having the same problem? It’s getting ridiculous at this point.

@TPG_Telecom Just did a power cycle on the TPLink white router box. E are back in business. Will check to see if this keeps up and the problem is the white router.