TPG Telecom

TPG Telecom Outage Report in Balwyn North, Boroondara, State of Victoria

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Balwyn North, State of Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Balwyn North and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Balwyn North, Boroondara, State of Victoria 11/29/2023 00:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (3%)

    Phone (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balwyn North, Boroondara, State of Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Balwyn North, State of Victoria

Latest outage, problems and issue reports in Balwyn North and nearby locations:

  • _producermike Michael Ciccone (@_producermike) reported from Melbourne, State of Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • erwin_renaldi Erwin Renaldi (@erwin_renaldi) reported from Melbourne, State of Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...

  • Kat_Gourley Katherine Gourley (@Kat_Gourley) reported from Melbourne, State of Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

  • suburbiageddon Suburbiageddon (@suburbiageddon) reported from Melbourne, State of Victoria

    TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise

  • gallowshaunt Gallows (@gallowshaunt) reported from Melbourne, State of Victoria

    @TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • markdelisle Mark de Lisle (@markdelisle) reported from Melbourne, State of Victoria

    The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • rowtait Bill Tait (@rowtait) reported from Melbourne, State of Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • garry_warren Garry Warren (@garry_warren) reported from Melbourne, State of Victoria

    Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • yankeevagabond Melissa Montang (@yankeevagabond) reported from Melbourne, State of Victoria

    @TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable

  • rattlerspeak Voice of Melbourne (@rattlerspeak) reported from Melbourne, State of Victoria

    @TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • AprilHawking April Hawking (@AprilHawking) reported

    @TPG_Telecom 5th day with no internet due to an outage. Emails constantly stating it is resolved and then out again. No timeframe given over the phone for when we will have internet back again but apparently another 19 customers are dealing with it too. Cool cool cool 🫠

  • vkrishnav vinay krishna (@vkrishnav) reported

    @sapphirereport @TPG_Telecom It has been happening in my area too but there is no firm action by @TPG_Telecom other than false confirmation that issue was fixed by NBN.

  • pauljwoodau1 Paul Wood (@pauljwoodau1) reported

    @TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.

  • SaberNodoka Julian Lee (@SaberNodoka) reported

    @TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.

  • geraldinequinn Geraldine Quinn (@geraldinequinn) reported

    Hey @TPG_Telecom I don’t need 10-15 identical messages in a day to tell me there is yet another internet outage coming up in my area. Are you trying to rub it in? I get it. You’re making tomorrow a pain in the arse for me. No need to labour the point.

  • dalpalaj artemis (@dalpalaj) reported

    @TPG_Telecom anyone experiencing trouble in the stonnington area? My internet keeps disconnecting and ive restarted it

  • Giangle1999Le Giang Le (@Giangle1999Le) reported

    @TPG_Telecom , I've been on the phone for support since noon, waited almost 1h, after couple seconds of connection the call was disconnected. Rinsed & repeated 3 times. On the 4th attempt. Not happy :(

  • pauljwoodau1 Paul Wood (@pauljwoodau1) reported

    @TPG_Telecom Porting from Telstra. Put in new sim. try to log in to TPG acct. Was sent a code to login. How will I receive a code on a mobile that is ported out already. Holy cow. What a dumb system.

  • GodAbeg40x Don "God Abeg" Billiono (@GodAbeg40x) reported

    @TPG_Telecom Lmao… what a joke, the worst service I have ever experienced anywhere in the world.

  • Davey61769610 Lee Sales (@Davey61769610) reported

    @TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy