TPG Telecom

TPG Telecom Outage Report in Burwood, Whitehorse, State of Victoria

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Burwood, Whitehorse, State of Victoria 05/09/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • Kat_Gourley Katherine Gourley (@Kat_Gourley) reported from Melbourne, State of Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise

  • garry_warren Garry Warren (@garry_warren) reported from Melbourne, State of Victoria

    Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • yankeevagabond Melissa Montang (@yankeevagabond) reported from Melbourne, State of Victoria

    @TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • markdelisle Mark de Lisle (@markdelisle) reported from Melbourne, State of Victoria

    The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.

  • gallowshaunt Gallows (@gallowshaunt) reported from Melbourne, State of Victoria

    @TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

  • rowtait Bill Tait (@rowtait) reported from Melbourne, State of Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • rattlerspeak Voice of Melbourne (@rattlerspeak) reported from Melbourne, State of Victoria

    @TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!

  • erwin_renaldi Erwin Renaldi (@erwin_renaldi) reported from Melbourne, State of Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • _producermike Michael Ciccone (@_producermike) reported from Melbourne, State of Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

  • suburbiageddon Suburbiageddon (@suburbiageddon) reported from Melbourne, State of Victoria

    TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported

    @TPG_Telecom every time the weather is bad in Sydney, your internet forgets it is 2022! #FAIL

  • DimSimCard Dimitri Karanasios (@DimSimCard) reported

    @TPG_Telecom Signed up with an NBN plan but can't access account that you created for me as no first temporary password provided. The forgot password feature doesn't work work either? Need to fix payment settings to get internet working but can't login?

  • Erbigimbi Erbigimbi (@Erbigimbi) reported

    @TPG_Telecom Telstra>Tpg>Felix Porting request. Felix: We didn't do it. Dodo: we just fulfilled the porting request.... TPG tech call dropped out twice. It's their network. Where's the responsibility. Felix: call back on Monday. No phone until then?

  • pratik_8787 Pratik Sheth (@pratik_8787) reported

    @TPG_Telecom i bought your sim card to port in. Inititated port 2 days back. My old service provider completed port out from their end so my service is terminated but tpg has not processed the port in hence i am right now without any active service because

  • TrashTori1 t 🔴 LIVE 🔴 (@TrashTori1) reported

    I’m so sorry guys but until TPG can fix this issue I’m going to have to temporarily stop streaming. Thanks for denying me of my full time job @TPG_Telecom . Been 4 days and I’ve had nothing but “situation has been escalated” and “seems to be working normally” :)

  • Roisin_Sullivan Roll It There Róisín (@Roisin_Sullivan) reported

    @TPG_Telecom Heya, I keep calling to cancel and being put in a queue that never gets answered. How am I supposed to cancel? Can I get a call back please?

  • deanBarry Dean Adlington 🎥 (@deanBarry) reported

    @TPG_Telecom Site has been updated. There is an unplanned outage in my area.

  • spo0kyxspice SpookyxSpice 👻 Physical Media Fiend (@spo0kyxspice) reported

    🙄 @TPG_Telecom something is interfering with our network, NBN won't let any device connect to non 5G network. Yet NBN 5G network dropping out like crazy, nothing will load. Speed tests showing speeds up to 90mbps which I never get yet pay for 100NBN. Getting ridiculous.

  • laniloo90 Lana (@laniloo90) reported

    @TPG_Telecom are there connectivity issues? At work I was told tpg is out across Brisbane and it is also out at my home, yet can't find any updates on what's happening?

  • jaspreetwadhwa9 Jaspreet (@jaspreetwadhwa9) reported

    @TPG_Telecom I again called the customer service they said we had prioritise your ticket, yet no action is been taken..no communication is ever from their side.. It is really frustrating to pay for a service you can't benefit out👎