TPG Telecom Outage Report in Burwood, Whitehorse, State of Victoria
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (9%)
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Phone (5%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Katherine Gourley
(@Kat_Gourley) reported
from
Melbourne, State of Victoria
My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤
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Garry Warren
(@garry_warren) reported
from
Melbourne, State of Victoria
Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh
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Danielle Storey
(@DanielleJStorey) reported
from
Melbourne, State of Victoria
@TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬
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Bill Tait
(@rowtait) reported
from
Melbourne, State of Victoria
@TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you
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Gallows
(@gallowshaunt) reported
from
Melbourne, State of Victoria
@TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.
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Mark de Lisle
(@markdelisle) reported
from
Melbourne, State of Victoria
The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Seems like there is a @TPG_Telecom outage every bloody week 🤬
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Erwin Renaldi
(@erwin_renaldi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.
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Kazz Rose
(@KazzaWilly) reported
from
Melbourne, State of Victoria
Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable
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Voice of Melbourne
(@rattlerspeak) reported
from
Melbourne, State of Victoria
@TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!
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Rob Bennett
(@rob29bennett) reported
from
Melbourne, State of Victoria
What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!
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Michael Ciccone
(@_producermike) reported
from
Melbourne, State of Victoria
Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
@TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself
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Onynz 🇵🇭🇦🇺
(@onynz) reported
from
Sydney, State of New South Wales
With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Neil Taylor
(@Taylorville29) reported
from
Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
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IndiBlu 💙
(@IndiBlu) reported
from
Ballam Park, State of Victoria
Oh! And our shared telecommunications pits (three) are completely flooded. Intermittent service now... So frustrating!! So irresponsible of site manager. FYI: @DBYD1100 @DialBYD @Telstra @Optus @NBN_Australia @TPG_Telecom @FrankstonCity #MainsWater #Damage #BuildingWorks
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.
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Michelle Wawrzycki
(@m_wawrzycki) reported
from
Geelong, State of Victoria
@TPG_Telecom why have I not got internet almost 3 hrs in Norlane Victoria 3214 pls explain am not a happy customer
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
@TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.