TPG Telecom

TPG Telecom Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cairns, State of Queensland 01/24/2026 01:20

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • ChipMonkMedia Lisa Monks (@ChipMonkMedia) reported from Cairns, State of Queensland

    Hi @TPG_Telecom - I have been on hold half hour - my internet is down and I just want to see if the problem is my modem or there is a known problem in the area

  • ChipMonkMedia Lisa Monks (@ChipMonkMedia) reported from Cairns, State of Queensland

    @TPG_Telecom I have been on hold for nearly half hour - my internet is down and I just want to see if the problem is my modem or there is a known problem in the area

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • emersoncmartins Emerson Martins (@emersoncmartins) reported

    @TPG_Telecom Somebody from your team called me to fix the issue and hang up in the middle of the conversation. HOPELESS

  • custard_guts Vasko Sikoski (@custard_guts) reported

    @TPG_Telecom @TasoKatsionis I bet this would be somewhat frustrating but remember planned maintenance is way better than an unplanned outage. It’s controlled and has a set time (usually). Unplanned outage, well the name says it all.

  • nothing2se reznor lover (@nothing2se) reported

    @TPG_Telecom is there a email service outage. Cant login

  • tracy110985 Tracy Young (@tracy110985) reported

    @TPG_Telecom So you’ve tested it and know there is an issue, someone called to say an engineer with be in contact yet I haven’t received a call? As I have told you 3 times, this needs to be fixed by tomorrow so i am able to work. Please get this sorted. Very poor service from TPG

  • IceNine Ice Nine (@IceNine) reported

    @kaffando @NBN_Australia @TPG_Telecom Weirdest thing happened to me - we had an old provider, got taken over by an AU company and was about the same. Following this was taken over by Vodafone here and service went to pot. Fast forward, when we shifted, chose a larger NZ provider - been good since joining, no issues.

  • GreedyOsprey Benny (@GreedyOsprey) reported

    @TPG_Telecom internet service keeps dropping out Algester 4115!

  • qland12 Chris (@qland12) reported

    @TPG_Telecom is your network down in postcode 4152? We don't have internet connection.

  • GreedyOsprey Benny (@GreedyOsprey) reported

    @TPG_Telecom DM?/greedoprey/6505455 Red Light on router keeps turning on/off but it looks like service is still running.

  • Shepp52918681 Shepp (@Shepp52918681) reported

    @TPG_Telecom I have and im not getting any wifi signal

  • emersoncmartins Emerson Martins (@emersoncmartins) reported

    @TPG_Telecom Okay, a technician called me again and solved the problem. He was extremely capable and had lots of patience. Great professional. But I am prepared for the next problem as it happens all the time with this company 😩