TPG Telecom Outage Report in Cairns, State of Queensland

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

1. 

   Internet (80%)

2. 

   Wi-fi (8%)

3. 

   Total Blackout (7%)

4. 

   E-mail (3%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• Lisa Monks (@ChipMonkMedia) reported 13 minutes ago from Cairns, State of Queensland

  @TPG_Telecom I have been on hold for nearly half hour - my internet is down and I just want to see if the problem is my modem or there is a known problem in the area

• Lisa Monks (@ChipMonkMedia) reported 18 minutes ago from Cairns, State of Queensland

  Hi @TPG_Telecom - I have been on hold half hour - my internet is down and I just want to see if the problem is my modem or there is a known problem in the area

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported a minute ago

  @brandyboyAU @TPG_Telecom Hey B have they fixed this issue yet?

• Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported 3 minutes ago

  @TPG_Telecom GREAT, this beautiful company now has charged me twice this month, one for a service that never worked, and now to put my new service online, they didn't waive my payment as promised, and they're pushing the online go date in 4 days!!! U-N-B-E-L-I-V-E-A-B-L-E

• 🆃🅾🅽🆈 (@tonycshum) reported 4 minutes ago

  @TPG_Telecom Hi TPG, thanks for the reply. Looks like it’s back on now. Would you guys able to tell me why the speed is so slow? I’m on the 5G premium home broadband plan. My user id is tonyshum910 . Thanks

• donquixote (@donquix56174790) reported 4 minutes ago

  @TPG_Telecom I have been a TPG customer for 10 years and I'm quite disappointed with how bad the service has become for even routine technical issues. I'm extremely dissatisfied with their service and would recommend people stay well away, there are many better ISPs on offer.

• 🆃🅾🅽🆈 (@tonycshum) reported 6 minutes ago

  @TPG_Telecom is there something wrong with the TPG 5G home broadband in Burwood NSW. Calling you guys up and kept saying it’s maintenance, it’s already been like this for over a day. Are you guys trying to fix it?

• Jill Thelander (@ThelanderJill) reported 8 minutes ago

  @TPG_Telecom it’s BS you guys charge for a intermittent internet at best then blame NBN! Then NBN blame you??? How is anyone getting a good service??? I’m just getting ripped off! I could put 30 pics of my **** service & still nothing! Australia 53rd to Nigeria.

• Gabriel Viso (@gvisoc) reported 8 minutes ago

  @TPG_Telecom I'm still waiting for you to reactivate my service, as someone disconnected it by mistake **on Good Friday**. Three hours ago you were going to call me in an hour because you needed me to be at home to reset my router. You're 2 hours (plus almost 4 days) late.

• Ashley (@ascottishminx) reported 12 minutes ago

  @TPG_Telecom Got message yesterday saying internet maintenance will take place on 05/05. Internet went down at 0020 this morning. Again. And can’t access my account to see what’s going on, run a speed test, or log a fault. Also no 24/7 support for tech issues. What is going on?

• andrew (@prawnhead1970) reported 12 minutes ago

  @TPG_Telecom no internet. What’s going on?! So frustrated. WFH ruined. Deadline tomorrow. FIX IT!!!!!!

• Mickey Dee (@WhiplashUnited) reported 16 minutes ago from Alice Springs, Northern Territory

  @TPG_Telecom how come your internet keeps going out every time I watch kayo? It’s annoying. Now it’s just not working at all.