TPG Telecom

TPG Telecom Outage Report in Cairns, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cairns, State of Queensland 12/30/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • ChipMonkMedia Lisa Monks (@ChipMonkMedia) reported from Cairns, State of Queensland

    Hi @TPG_Telecom - I have been on hold half hour - my internet is down and I just want to see if the problem is my modem or there is a known problem in the area

  • ChipMonkMedia Lisa Monks (@ChipMonkMedia) reported from Cairns, State of Queensland

    @TPG_Telecom I have been on hold for nearly half hour - my internet is down and I just want to see if the problem is my modem or there is a known problem in the area

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicholosophy Nick (@Nicholosophy) reported

    @TPG_Telecom Yes. It says I have no outstanding balance. My service has been migrated to novus but not activated in novus.

  • jjjadedx 🍯 (@jjjadedx) reported

    @TPG_Telecom Will try changing the channels again like what was suggested a few weeks ago. Been doing that this week but doesn’t seem to help

  • hey_booboo_79 Bel M (@hey_booboo_79) reported

    @TPG_Telecom Hey @TPG_Telecom - still not resolved. Simple transfer of address, ordered close to a month ago. Urgent help required, pls!

  • EdgarSearle Edgar Searle (@EdgarSearle) reported

    @Sepoy20 @TPG_Telecom No known outage is on their website for my location (Eastwood).

  • Chris_Maries chrismaries 💉💉+ 💉👌👌 (@Chris_Maries) reported

    Massive thunder nearby earlier to day and now the Internet is down; @TPG_Telecom tech support on overload; hopefully I will get to talk to a human in 30 minutes or so!

  • Jane86269464 Jane (@Jane86269464) reported

    @TPG_Telecom internet has been down here all afternoon and your website shows nothing.. help please?

  • efoster_au Emma Foster (@efoster_au) reported

    @TPG_Telecom is there an outage in 2049? Internet is down.

  • patrick_pratik1 pratik cool (@patrick_pratik1) reported

    @TPG_Telecom @UrMultimedia Don't Port to this #TPG , I faced lot of issues when ported from M1 prepaid to TPG prepaid. #tpgsingapore

  • YukisaMin ᴮᴱYuki💜⁷ (@YukisaMin) reported

    @TPG_Telecom Is there any network outage in NSW 2216? Suddenly we have no internet. What's going on?

  • Sepoy20 Ads Clair (@Sepoy20) reported

    @EdgarSearle @TPG_Telecom Is TPG service down?