TPG Telecom Outage Report in Cairns, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (65%)
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Wi-fi (19%)
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Phone (9%)
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E-mail (5%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Lisa Monks
(@ChipMonkMedia) reported
from
Cairns, State of Queensland
@TPG_Telecom I have been on hold for nearly half hour - my internet is down and I just want to see if the problem is my modem or there is a known problem in the area
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Lisa Monks
(@ChipMonkMedia) reported
from
Cairns, State of Queensland
Hi @TPG_Telecom - I have been on hold half hour - my internet is down and I just want to see if the problem is my modem or there is a known problem in the area
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Amelia Hine
(@AmeliaHine) reported
@TPG_Telecom we been having internet issues for 2 months with no solution despite contacting TPG multiple times. My partner and I both work from home and it’s making life incredibly difficult. We’ll have to switch to another provider if this isn’t resolved properly soon.
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Jessica Da Silva
(@mrsjessdasilva) reported
@TPG_Telecom internet is down in Canterbury NSW, what is happening and when will it be back up??
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zwetschgen 🇦🇺🇻🇳🇩🇪🏴☠️
(@zwetschgen) reported
@TPG_Telecom Cleghorn Ave, Altona North - Internet dropout since before 1700 hours today 22 July, and lagging with short dropouts during today. Slow internet over the last few days
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Catriona
(@cathreonine) reported
@TPG_Telecom help! Trying to change password on account and it's not working - can you check it out?
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Al Bendall
(@AlBendall) reported
@TPG_Telecom in all seriousness you really need to review your support hours. It really is time to move to Aussie Broadband.
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SonyS
(@SonyS1979) reported
@TPG_Telecom Hi , how do i use the 5g connection from the modem? My network card is asus pce ac56. The 5G connection doesn’t show up on the network selection. I’ve already turn the 5G on.
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Tim Swan
(@timswn) reported
@TPG_Telecom is there an issue with the NBN internet today? Have checked both NBNs service status and TPGs planned maintenances. Neither have listed outages or problems
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Nick veeBee
(@enveebe) reported
@TPG_Telecom Day 8 - still no internet, still no progress. @NBN_Australia you guys are the worst!! Your only redeeming factor so far are the lovely people on your social media team doing their best to keep me informed about how no one is in a hurry to resolve our issue!
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Peter Court
(@petercourt) reported
@TPG_Telecom Seems major issues currently since 10am Melb time. 15% Packet loss, Melb CBD Fiber400 Customer. DownDetector shows significant spike in probs since 10am
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Nick veeBee
(@enveebe) reported
@TPG_Telecom Yeh, I really don't think you do. I get that your job is to placate but there's just no excuse for this length of outage. The issue is clear cut and could have been resolved long ago had someone cared enough.