TPG Telecom Outage Report in Logan City, Logan, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (74%)
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Wi-fi (11%)
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Phone (11%)
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E-mail (5%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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Doug (@atavar) reported from Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Doug (@atavar) reported from Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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James Macdougall (@macdj86) reported from Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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David Kapernick (@birdnoises) reported from Brisbane, State of Queensland
@TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?
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David Kapernick (@birdnoises) reported from Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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David Kapernick (@birdnoises) reported from Brisbane, State of Queensland
@TPG_Telecom no service for last 10 hrs ...
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David Kapernick (@birdnoises) reported from Brisbane, State of Queensland
@TPG_Telecom no internet .. all day .. wtf ?
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Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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David Kapernick (@birdnoises) reported from Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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David Kapernick (@birdnoises) reported from Brisbane, State of Queensland
@TPG_Telecom no service
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Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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David Kapernick (@birdnoises) reported from Brisbane, State of Queensland
@TPG_Telecom any news on outage in Brisbane, New Farm ? No internet since yesterday afternoon
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Aidan Gavin (@fourdarklines) reported from Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Le Grand (@RogerLG1975) reported
Long term customers of @TPG_Telecom and now looking to change to a new provider. Really disappointed with the customer service at TPG. All we wanted to do was change address but in the same town. Anyone have suggestions of alternative providers?
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David Colville (@dcolvl) reported
@TPG_Telecom your iOS app’s support feature doesn’t minimise the keyboard to allow me to ‘submit’.
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Al Bendall (@AlBendall) reported
@TPG_Telecom Unfortunately you're again incorrect Daisy, I'm the one thats been making these calls - is your outbound phoneline out of order? Additionally you people committed to having this issue resolved by 8.00am on 12 January. Only 4 days late. I's still not done. #crapservice #tpgfail
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Al Bendall (@AlBendall) reported
@TPG_Telecom After spending a further 30 minutes on hold only to be told you're "still waiting for an update". Its about time @TPG_Telecom get off their arses and drive this issue to resolution. Ive been waiting for nearly a week while your people to bugger all. Unacceptable.
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Al Bendall (@AlBendall) reported
@TPG_Telecom And btw, your callback service doesn't work and a 40+ minute wait time suggests I'm not the only customer who's over this #crapservice #tpgfail
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clybes (@howtoleaveamark) reported
@mswebbau @TPG_Telecom And I'm on the phone with @Aussie_BB coz 3 days of NBN dropouts is not quality service. I suggest other Melbourne users suffering the same issue follow my lead.
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tim gauci (@timco10) reported
@TPG_Telecom Ive PM'd the details. This is the very last time I am trying. Uniti Wireless have offered me the same service with a guaranteed IP address registered in Australia for $10 a month cheaper
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tim gauci (@timco10) reported
@TPG_Telecom What a frustrating experience.. 5 phone calls, 5 different people and still my simple problem can't be solved.. Just give me an ip address that is registered in Australia!!! Simple.. but no. Apparently not. I'm off to Uniti.
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Karen #WaywardForever (@CharmedKaren6) reported
@TPG_Telecom every since midnight i have had no internet. i have tried multiple times to restart my modem and nothing. why is a planned outage causing this? i have stuff i need to get done.
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DC (@DCAU7) reported
@TPG_Telecom All good now, Daisy. Also, I sincerely apologise for being rude. The internet is fundamental to a few projects that I provide (for free), and loss of internet is a major thing and prevents a lot of things from happening. Cheers.