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TPG Telecom

TPG Telecom Outage Report in Brisbane, Queensland

Why is my TPG Telecom service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Brisbane come from postal codes 4152 , 4055 , 4000 , 4006 and 4102 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 85% Internet (85%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)

Live Outage Map Near Brisbane, Queensland

The most recent TPG Telecom outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 1 day ago
Brisbane Internet 4 days ago
Brisbane Internet 6 days ago
Brisbane Internet 9 days ago
Brisbane Internet 29 days ago
Brisbane Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • SJMcCambridge
    Shaun McCambridge (@SJMcCambridge) reported from Brisbane, Queensland

    @TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

  • OEFlores
    Orlando E. Flores (@OEFlores) reported from Brisbane, Queensland

    @TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    @TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

  • fourdarklines
    Aidan Gavin (@fourdarklines) reported from Brisbane, Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom no internet .. all day .. wtf ?

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom no service for last 10 hrs ...

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?

  • atavar
    Doug (@atavar) reported from Brisbane, Queensland

    @TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.

  • OEFlores
    Orlando E. Flores (@OEFlores) reported from Brisbane, Queensland

    @TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

  • SJMcCambridge
    Shaun McCambridge (@SJMcCambridge) reported from Brisbane, Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom Yep was 2 phs and 2 computers that were not working

  • atavar
    Doug (@atavar) reported from Brisbane, Queensland

    @TPG_Telecom It’s OK now. Don’t know what the problem was.

  • josejoness
    Jodi Gleeson (@josejoness) reported from Brisbane, Queensland

    @TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

  • josejoness
    Jodi Gleeson (@josejoness) reported from Brisbane, Queensland

    @TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

  • macdj86
    James Macdougall (@macdj86) reported from Brisbane, Queensland

    @TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom no service

  • SJMcCambridge
    Shaun McCambridge (@SJMcCambridge) reported from Brisbane, Queensland

    @TPG_Telecom My customer no is 6955053

  • josejoness
    Jodi Gleeson (@josejoness) reported from Brisbane, Queensland

    @TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • scottmcg12
    Scottie (@scottmcg12) reported

    For 5 days straight we have tried to cancel our account and been thrown from department to department. Been with @TPG_Telecom for over 3 years.. and never missed a bill. Extremely poor example of customer relations. Is there anyone there that can do their job?

  • Paul40902659
    Paul (@Paul40902659) reported

    @TPG_Telecom I think something has severed the fiber optic cable to my NBN box, maybe a rat or something, can you make an appointment with a technician to come to my house to fix it? I sent a private message already.

  • emanuelgold3
    _emanuelgold (@emanuelgold3) reported

    @TPG_Telecom Still no contact from your engineering team. Ample time to address issues for a service that I am paying for and not receiving is ridiculous. I need the internet working, it’s now been 4 days with no reliable service. When will this be fixed and addressed?

  • TheyCallMeObZen
    ObZen 🇺🇦 (@TheyCallMeObZen) reported

    This is the second day in a row where my internet has gone down at 10:30pm and didn't come back until 4:30am. After a modem restart 2 or 3 days ago. Can someone, please, for the love of god, tell me what the **** is going on at @TPG_Telecom ?

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported

    @TPG_Telecom bla bla. we are in 2022 @TPG_Telecom i expect you to be faster and solve issues on time - not to keep me waiting for 7 days to after 'investigate'. what if you cant solve the issue? another 7 days wait?

  • TheyCallMeObZen
    ObZen 🇺🇦 (@TheyCallMeObZen) reported

    @TPG_Telecom How long will my precious internet be down for?

  • scottmcg12
    Scottie (@scottmcg12) reported

    @TPG_Telecom Had issues with decline in service for 3 months. Have communicated & emailed speed test over that period. We then upgraded to your most expensive plan… which then averaged 10MBPs. We have now switched to @Telstra averaging 275MBPs.

  • jaspreetwadhwa9
    Jaspreet (@jaspreetwadhwa9) reported

    @TPG_Telecom Internet is not working and no one is bothered to fix it.. been a month now.😔

  • JamesWh13119596
    James White (@JamesWh13119596) reported

    @TPG_Telecom can you please confirm if Sutherland NSW is having internet NBN issues?

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported

    day 4 with NO internet because @TPG_Telecom refuses to send someone urgent to fix the connection. friday is the next 'available' appointment. Thank you @TPG_Telecom !!!! 😡😡😡