TPG Telecom Outage Report in Kelvin Grove, Brisbane, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvin Grove, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Kelvin Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (67%)
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Wi-fi (17%)
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Phone (10%)
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E-mail (5%)
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Total Blackout (2%)
Live Outage Map Near Kelvin Grove, Brisbane, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Kelvin Grove, State of Queensland
Latest outage, problems and issue reports in Kelvin Grove and nearby locations:
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service for last 10 hrs ...
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no internet .. all day .. wtf ?
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Faysal Tanim
(@faysaltanim) reported
@TPG_Telecom I have just DMed all my details. There is no internet since last tweet!! What the hell is going on? I am having to work extended hours because of internet outage as I fully WFH!
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Roger Le Grand
(@RogerLG1975) reported
Long term customers of @TPG_Telecom and now looking to change to a new provider. Really disappointed with the customer service at TPG. All we wanted to do was change address but in the same town. Anyone have suggestions of alternative providers?
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tim gauci
(@timco10) reported
@TPG_Telecom Ive PM'd the details. This is the very last time I am trying. Uniti Wireless have offered me the same service with a guaranteed IP address registered in Australia for $10 a month cheaper
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Ismael Varela
(@IsmaelHvG) reported
@TPG_Telecom is TPG down? I don’t have internet. Location: South Yarra, Victoria, 3141
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Anthony ****
(@PlanetWang) reported
@TPG_Telecom is there a problem with your online portal? I cannot login to see my account details, continue to return bad gateway.
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CR
(@sorcajo1) reported
@TPG_Telecom It has been raised a few times but nothing has been done- it’s been 2 weeks already . two technicians have come but they have not been capable to solve the problem. Tpg was supposed to send a technician again yesterday but the text confirming the booking has not been received
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Al Bendall
(@AlBendall) reported
@TPG_Telecom After spending a further 30 minutes on hold only to be told you're "still waiting for an update". Its about time @TPG_Telecom get off their arses and drive this issue to resolution. Ive been waiting for nearly a week while your people to bugger all. Unacceptable.
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Rosh🏏
(@RoshDigital) reported
Hey @TPG_Telecom I got a text about an NBN outage in my area (3094) - however it's not on your reported issues page. Do you have an ETA when this will be resolved?
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Al Bendall
(@AlBendall) reported
@TPG_Telecom Unfortunately your app doesn't reflect this nor did you contact me. I've now spent the better part of today chasing this up. A crap customer experience? Absolutely!! The 'active connection' you mentioned is not my concern, and furthermore with iiNet - a company YOU OWN!!
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clybes
(@howtoleaveamark) reported
@TPG_Telecom That's great, Mel. But it keeps dropping out and I've still heard nothing from your engineers. Will I be compensated for the lost work due to this issue?