TPG Telecom Outage Report in Kelvin Grove, Brisbane, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvin Grove, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Kelvin Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (5%)
Live Outage Map Near Kelvin Grove, Brisbane, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Kelvin Grove, State of Queensland
Latest outage, problems and issue reports in Kelvin Grove and nearby locations:
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no internet .. all day .. wtf ?
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service for last 10 hrs ...
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Grayskull Warrior
(@GSkullWarrior) reported
@TPG_Telecom The problem is not my router. The technician last week said “there is probably water in the street connection after the rain”. And its just dropped out again. So, PLEASE, send a technician to fix it.
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Jef
(@SgtBarbarian) reported
@TPG_Telecom I don't believe these results! I am a customer and I am extremely dissatisfied with your service.
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Lozipop
(@Lozipop_Au) reported
@TPG_Telecom Well thank goodness your rep who called me, was alot more helpful than any of these replies. None of that info was given to me when i was told I HAD to start a new contract. I was told by 2 different reps that day that I would have my service back right away. 1/2
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Renold
(@RovewithRenold) reported
@TPG_Telecom what’s the complaint process? After multiple calls customer service is not able to provide any clear answers or fix internet/phone service. Asking to raise complaint but that also is not happening. How do we get the service back up again?
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reznor lover
(@nothing2se) reported
@TPG_Telecom couldnt login this morning for a few hours
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Dustan
(@Dustan2012) reported
@TPG_Telecom Thank you for your reply Mel. You must undertand that this is not the first time this has happenned. Have your internet down for such long periods of time should be totally unacceptable. Peoples livelyhoods are online. Please do your best to notify the right people asap
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reznor lover
(@nothing2se) reported
@TPG_Telecom email down again?
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Grayskull Warrior
(@GSkullWarrior) reported
@TPG_Telecom Fault ticket #11322265. As soon as the tech left my internet started dropping out again. Please fix it as I work from home and has been going on for 5 days!!!!
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jayaprakash
(@jaysathya) reported
@TPG_Telecom your net work is bad
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S⃣ a⃣ n⃣ a⃣ B⃣ a⃣ u⃣
(@SanaBau) reported
I have no home internet because someone (not me) either impersonating me or a different account holder altogether requested a cancellation of their @TPG_Telecom account. @TPG_Telecom didn't go to the trouble of checking this before disconnecting my account