TPG Telecom

TPG Telecom Outage Report in Kelvin Grove, Brisbane, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Kelvin Grove, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Kelvin Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Kelvin Grove, Brisbane, State of Queensland 01/15/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (5%)

    Phone (5%)

Live Outage Map Near Kelvin Grove, Brisbane, State of Queensland

The most recent TPG Telecom outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Kelvin Grove, State of Queensland

Latest outage, problems and issue reports in Kelvin Grove and nearby locations:

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

  • macdj86 James Macdougall (@macdj86) reported from Brisbane, State of Queensland

    @TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.

  • fourdarklines Aidan Gavin (@fourdarklines) reported from Brisbane, State of Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no internet .. all day .. wtf ?

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    @TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no service for last 10 hrs ...

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom My customer no is 6955053

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no service

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Yep was 2 phs and 2 computers that were not working

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom It’s OK now. Don’t know what the problem was.

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • GSkullWarrior Grayskull Warrior (@GSkullWarrior) reported

    @TPG_Telecom The problem is not my router. The technician last week said “there is probably water in the street connection after the rain”. And its just dropped out again. So, PLEASE, send a technician to fix it.

  • SgtBarbarian Jef (@SgtBarbarian) reported

    @TPG_Telecom I don't believe these results! I am a customer and I am extremely dissatisfied with your service.

  • Lozipop_Au Lozipop (@Lozipop_Au) reported

    @TPG_Telecom Well thank goodness your rep who called me, was alot more helpful than any of these replies. None of that info was given to me when i was told I HAD to start a new contract. I was told by 2 different reps that day that I would have my service back right away. 1/2

  • RovewithRenold Renold (@RovewithRenold) reported

    @TPG_Telecom what’s the complaint process? After multiple calls customer service is not able to provide any clear answers or fix internet/phone service. Asking to raise complaint but that also is not happening. How do we get the service back up again?

  • nothing2se reznor lover (@nothing2se) reported

    @TPG_Telecom couldnt login this morning for a few hours

  • Dustan2012 Dustan (@Dustan2012) reported

    @TPG_Telecom Thank you for your reply Mel. You must undertand that this is not the first time this has happenned. Have your internet down for such long periods of time should be totally unacceptable. Peoples livelyhoods are online. Please do your best to notify the right people asap

  • nothing2se reznor lover (@nothing2se) reported

    @TPG_Telecom email down again?

  • GSkullWarrior Grayskull Warrior (@GSkullWarrior) reported

    @TPG_Telecom Fault ticket #11322265. As soon as the tech left my internet started dropping out again. Please fix it as I work from home and has been going on for 5 days!!!!

  • jaysathya jayaprakash (@jaysathya) reported

    @TPG_Telecom your net work is bad

  • SanaBau S⃣   a⃣   n⃣   a⃣    B⃣   a⃣   u⃣ (@SanaBau) reported

    I have no home internet because someone (not me) either impersonating me or a different account holder altogether requested a cancellation of their @TPG_Telecom account. @TPG_Telecom didn't go to the trouble of checking this before disconnecting my account