TPG Telecom

TPG Telecom Outage Report in Alstonville, Ballina, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Alstonville, Ballina, State of New South Wales 05/09/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • WowkKate Kate Wowk (@WowkKate) reported

    @TPG_Telecom hi I have checked status on your website and no reported issues in my area, however our internet is constantly dropping out over last few weeks, modem constantly loses internet light and has to be reset

  • dragme28 off the ground (@dragme28) reported

    @TPG_Telecom #TPG hey. Got a txt and email saying my credit card details needed updating as last months payment couldn’t go through. Funny that. My credit card is up to date and working. Turns out they want a diff payment instead of #AMEX. Not a big issue. Can change providers.

  • MikeMcLean6 Mike McLean (@MikeMcLean6) reported

    @TPG_Telecom I have a ticket in, I was told it is an area outage. It I’m still stuck paying a bill with no access to internet and kids stuck with no contact with the outside world #Melbourne

  • zarbicore G (@zarbicore) reported

    @simonferl @TPG_Telecom Oh wow that is super dodgy! Like why would it be better to be on a lower plan lol wtf

  • SchadenfreudeA3 Schadenfreude & Apathy (@SchadenfreudeA3) reported

    Line fault with my Internet which has been reported will take 24 hours to investigate as it has been escalated, but how long will it take to fix it? When will I have my internet back? @TPG_Telecom

  • oddjob30 oddjob (@oddjob30) reported

    @TPG_Telecom It's a general query that you could put through to your ops people, I'm not seeking support for my phone. Thanks

  • sendboots kc (@sendboots) reported

    @TPG_Telecom I need Internet support but I am unable to make calls due to mobile outages in my area, is there someone I can talk to online? Thanks

  • AravindVw aravindvw (@AravindVw) reported

    @NBN_Australia Thank you for your reply. I contacted my service provider TPG and they are saying they have requested for pre order of HFC box on my behalf to NBN in March 2021. But still waiting to hear from you guys... looks like this will continue for ever... @TPG_Telecom

  • mick_83 Michael Briggs (@mick_83) reported from Hobart, State of Tasmania

    @TPG_Telecom I’m having to buy a new network cable every 3-6 months because my internet keeps cutting out. Any advice?

  • JustHavingAGeez Jason Bean (@JustHavingAGeez) reported

    @TPG_Telecom Sadly we're still offline. Sounds like a cabling issue related to the power outage. No ETA Missed SLA Just not good enough when people are 'locked up' at home.