TPG Telecom Outage Report in Atherton, Tablelands, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Atherton, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (76%)
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Wi-fi (10%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
i didnt know that @TPG_Telecom was into comedy. 1 week with NO internet because of their fault and still wants to charge me monthly cost. @TPG_Telecom, did you know that we are all WFH at the moment, and i CANT DO MY JOB without internet? Looks like you dont care - never cared.
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ObZen 🇺🇦
(@TheyCallMeObZen) reported
@TPG_Telecom I restarted my router again a couple hours ago, and I'm back to stable connection, but I also had this same problem yesterday, having to restart then, too. This router has had no problems in the 6 months I've had it.
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_emanuelgold
(@emanuelgold3) reported
@TPG_Telecom Still no contact from your engineering team. Ample time to address issues for a service that I am paying for and not receiving is ridiculous. I need the internet working, it’s now been 4 days with no reliable service. When will this be fixed and addressed?
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Allison Keogh
(@allisonkeogh) reported
@TPG_Telecom The reason for the call has been outlined in several conversations. I just want to know if you can provide the new service or not?
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Suresh Khatri
(@khasutri) reported
@TPG_Telecom We called and the reply was generic it is for selected customers. Indirectly I was told you won’t give me discount of 5$ and add 100Mbps because you are already getting 89$ from us. We will move elsewhere if you can’t be fair with what you are offering to a customer of 2 yrs.
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Aimee Maree
(@aimee_maree) reported
Ok wow @TPG_Telecom never ever use this service I am trying to lodge a complaint and I have been passed between four people none located in Australia and not one understands how they are breaching consumer rights
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Merc25
(@LMerc25) reported
Oh @TPG_Telecom wifi down again there’s a surprise… seriously it’s been so unstable for days now… it’s like living in a 3rd world
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Troy Smith
(@Plasma_06) reported
@TheyCallMeObZen @TPG_Telecom I had an issue like that last year. It's most likely an issue in the pit or powerline. Normally caused by bad wiring or water damage.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
day 4 with NO internet because @TPG_Telecom refuses to send someone urgent to fix the connection. friday is the next 'available' appointment. Thank you @TPG_Telecom !!!! 😡😡😡
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom are you understanding what you are writing me? 5 business days (7 in total) with NO internet - i cant work. what i am supposed to do? should i tell my boss that i cant work because @TPG cant send someone to fix the connection? what should i tell him? do u have a better idea?