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TPG Telecom

TPG Telecom Outage Report in Atherton, Tablelands, Queensland

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Atherton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Atherton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 83% Internet (83%)
  • 7% Phone (7%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

  • xander85
    365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, Victoria

    @TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.

  • xander85
    365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, Victoria

    @TPG_Telecom Sorry but that’s not good enough. If an outage is planned you have enough time to plan a notification. My NBN has not connected since last night.

  • yeppoon
    Beaver Murray (@yeppoon) reported from Melbourne, Victoria

    @RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.

  • xander85
    365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, Victoria

    @psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.

  • cams__thoughts
    Cameron Edwards (@cams__thoughts) reported from Sydney, New South Wales

    @TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.

  • SherylMinns
    Someone actually (@SherylMinns) reported from Melbourne, Victoria

    @slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.

  • prleeds
    Phillip Leeds (@prleeds) reported from Sydney, New South Wales

    @weezmgk Thanks. Now I recall TPG was building a network that was to be capable of being upraded to 5Gbut all their hardware was Huawei. So they cancelled the lot.

  • simon300376
    Simon Harper (@simon300376) reported from Central Coast, New South Wales

    @stevetua @TPG_Telecom Thanks for letting me know. Can’t even speak to @TPG_Telecom , dumped off tech support line! Hopeless.

  • cams__thoughts
    Cameron Edwards (@cams__thoughts) reported from Sydney, New South Wales

    Half hour on hold with @TPG_Telecom. Sucks.