TPG Telecom Outage Report in Atherton, Tablelands, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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E-mailProblems in the last 24 hours in Atherton, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (69%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Matty.T
(@boonydoll) reported
Hi @TPG_Telecom Just wondering when I leave your nbn service whether the modem needs to be returned?? Thank you for the prompt response
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Mark Dodd
(@MarkBrooksDodd) reported
@nicktrav @iiNet @TPG_Telecom Yeah, I assume emails are possible to restore but their IT support didn't know how to do it. This is honestly the problem of mergers and aggressive cost controlling - it produced scenarios where no-one at the customer-facing level can actually solve non-routine problems.
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Gautam Baindur
(@BaindurGautam) reported
@TPG_Telecom no internet since 2 weeks. Apart from telling me it's a Telstra fault, nothing has been done. I don't see any work happening outside my house to fix it. DMed you the details
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Butch Coolidge
(@butchcoolidgee) reported
@TPG_Telecom I already have the network connected. Just send a technician out to connect the black box
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Gautam Baindur
(@BaindurGautam) reported
@TPG_Telecom looks like there's no urgency to fix my ADSL issues. Been without internet for 3 weeks almost. And all you could help me with is a free sim card with 20gb data. You certainly can do better!!
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Jye Smith
(@jyesmith) reported
Big props to @TPG_Telecom for sorting out Vibewire and solving our non-install issue. They defended us against the dodgy install crew.
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Mark Dodd
(@MarkBrooksDodd) reported
@nicktrav @iiNet @TPG_Telecom I've had to calm by Dad down from the ramparts of "class action law suit" as I feel like it should be able to resolved commercially - but it is a last resort. I'll see if we can get a shibboleet.
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Kate Thorpe
(@katethorpe09) reported
@TPG_Telecom your customer service is appalling. How can you do wrong by one customer so many times?