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TPG Telecom

TPG Telecom outages and service status in Atherton, Queensland

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Atherton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Atherton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 82% Internet (82%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • GiovanaArrarte
    Giovana Arrarte (@GiovanaArrarte) reported

    @TPG_Telecom I still have no access to my emails on my 2 accounts: 1:since 18/12/22 & 2: since 18/11/22. 8 days ago I was told you will fix this as a matter of urgency. Terrible "system error" x testing a new product. Resolutions team please contact me ASAP you got my number.

  • pauljwoodau1
    Paul Wood (@pauljwoodau1) reported

    @TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.

  • GodAbeg40x
    Don "God Abeg" Billiono (@GodAbeg40x) reported

    @TPG_Telecom Lmao… what a joke, the worst service I have ever experienced anywhere in the world.

  • TnyStrk7Adkins
    jdizzle (@TnyStrk7Adkins) reported

    They haven't even been debiting the agreed upon amount from my account, resulting in my internet being cut off. This is unacceptable and I demand better from a company that I am paying for a service. Don’t use @TPG_Telecom they are disgraceful #customerservicefail

  • Giangle1999Le
    Giang Le (@Giangle1999Le) reported

    @TPG_Telecom , I've been on the phone for support since noon, waited almost 1h, after couple seconds of connection the call was disconnected. Rinsed & repeated 3 times. On the 4th attempt. Not happy :(

  • AprilHawking
    April Hawking (@AprilHawking) reported

    @TPG_Telecom 5th day with no internet due to an outage. Emails constantly stating it is resolved and then out again. No timeframe given over the phone for when we will have internet back again but apparently another 19 customers are dealing with it too. Cool cool cool 🫠

  • KanwarjotS
    Kanwar Jot Singh (@KanwarjotS) reported

    @TPG_Telecom 6 days fault in the modem and it was not identified by customer support and passed to nbn. how many more days to be wasted before anyone bothers at TPG

  • natbetterman
    Nathan (@natbetterman) reported

    @TPG_Telecom nets down and customer support claims 3 hour wait to get through yet all your services seem to be working ?

  • Xbox7146
    HK7146 (@Xbox7146) reported

    @TPG_Telecom Hi TPG i am getting connection issues at Rouse Hill, NSW no internet at my premises

  • ObzenCSGO
    Deathmatch Police (@ObzenCSGO) reported

    @TPG_Telecom net went down the moment it started raining. Why is Aussie internet infrastructure so poor that rain will knock it out?