TPG Telecom outages and service status in Atherton, Queensland

Problems in the last 24 hours in Atherton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Atherton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

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  🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported 5 minutes ago

  @TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.

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  Badri Shiwakoti (@ShiwakotiBadri) reported 6 minutes ago

  @TPG_Telecom My phone service is dead because I deleted the digital SIM since 12 hrs. Please email me a new setup code so I can get back online, and don't try to text me a code because I won't get it. Very slow service from TPG

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  Raymond Fitzpatrick (@RaymondFitzy) reported 8 minutes ago

  @TPG_Telecom @simon40031934 The issue is everyone through TPG/iinet is having routing issues we connect to asia which means were all getting 150ms on games

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  Nic A (@n_c_oz) reported 8 minutes ago

  @jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend

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  artemis (@dalpalaj) reported 10 minutes ago

  @TPG_Telecom anyone experiencing trouble in the stonnington area? My internet keeps disconnecting and ive restarted it

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  Peter Holman (@PholmanHolman) reported 12 minutes ago

  @TPG_Telecom hey tpg are you going to do something or just go missing? Please tell me what you are going to do or do you just expect me/us to just expect to keep paying for a service that just isn’t delivering!! I’m just about to send the full history to the Onbudsman!!!

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  Skarfigo (@Skarfigo) reported 14 minutes ago

  @TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne

• 
  ***é Snyman (@SnymanLene7307) reported 15 minutes ago

  @TPG_Telecom I've never taken to social media to escalate an issue, but I have no other choice. My husband has been trying get a new esim QR code sent to him for 2 days now. He has no mobile coverage, so can't receive text messages or calls.

• 
  Luke Giles (@lukegilesADL) reported 20 minutes ago

  comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

• 
  Danial Gowans Photography (@danialgowans) reported 21 minutes ago

  So @TPG_Telecom what’s the deal with the rediculous dial-up speeds currently being experienced in Kingsford NSW 2032 ur Fault Reports Page is never updated with issues your customers experience. Why have the page at all, currently looking at churning our 5 Airbnb properties elsewhere!