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TPG Telecom

TPG Telecom Outage Report in Atherton, Tablelands, Queensland

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Atherton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Atherton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 83% Internet (83%)
  • 7% Phone (7%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Ray3light
    Ray Lim (@Ray3light) reported

    @TPG_Telecom @Kurogane_Vtube Is TPG down today? I am having super slow internet for no reason? First time since a year

  • KingWames
    Mr. Worale (@KingWames) reported

    DO NOT USE @TPG_Telecom TPG INTERNET. YOU'LL HAVE A HEART ATTACK FROM STRESS. ******* JOKE OF A COMPANY AND TERRIBLE INTERNET SERVICE, ALL HOURS OF THE DAY 24/7, YOU DON'T GET A BREAK FROM THE ****** SERVICE.

  • eganij
    Isaac (@eganij) reported

    @TPG_Telecom been trying to fix our business phone for over a week and our customers keep being directed to a poor lady in NSW who gets multiple calls a day. Really hurting our business Plenty Of Games +61 3 9913 8467

  • DariushSALEHI6
    Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom Dear Sir/Madam, I would like to express my outmost satisfaction with the efforts and dedication of my case manager Mary, and her colleague the senior engineer Myra for resolving the issue of my 4G modem after nearly 5 months of frustration of contacting TPG to replace it.

  • laureneyles
    Lauren Eyles (@laureneyles) reported

    Hi @TPG_Telecom, I’m trying to close my NBN account and move to another telco after a month of poor customer service. I can’t get through on phone (line has dropped twice) or via app message. Could you please help?

  • rwtpe
    Robin **** (@rwtpe) reported

    @TPG_Telecom Hi there, my NBN internet has been down since this morning, could you please advise the problem and when the service can be restored?

  • rock_the_boat
    Benj (@rock_the_boat) reported

    @OptusNewsRoom @TPG_Telecom @Telstra Outright lies, Yes #Optus Fact #5 Less Resiliency? By combining the majority (not all) of TPG's spectrum allocation in the specified zone, call and data capacity will be increased, alleviating the current and potential future congestion of the Telstra network in these areas

  • Pinsty
    Christy (@Pinsty) reported

    @TPG_Telecom I am overcharged for two bills and have called customer twice. Every time they just said a billing case was created for me and refund would be processed in a week. But I never receive it. It is ridiculous to waste so much time on the call to get the money back.

  • Kurogane_Vtube
    Kurogane (@Kurogane_Vtube) reported

    @TPG_Telecom wtf why are you cutting my network? Don’t you dare bullshit me by pointing me towards NBNCo, they have no outage detected in my area and want me to contact YOU. WTF is going on exactly? I’m not paying $100 a month for frequent disconnections!!!

  • kuinrr
    asr kuin (@kuinrr) reported

    Nice @TPG_Telecom said they were gonna fix the net by yesterday and now I have to play finals still on data, thanks for nothing 👍