TPG Telecom Outage Report in Ballam Park, Frankston, State of Victoria
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at TPG Telecom
TPG Telecom is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (76%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (3%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Wi-fi | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
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Garry Warren
(@garry_warren) reported
from
Melbourne, State of Victoria
Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!
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Mark de Lisle
(@markdelisle) reported
from
Melbourne, State of Victoria
The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.
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Danielle Storey
(@DanielleJStorey) reported
from
Melbourne, State of Victoria
@TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise
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Voice of Melbourne
(@rattlerspeak) reported
from
Melbourne, State of Victoria
@TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work
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Michael Ciccone
(@_producermike) reported
from
Melbourne, State of Victoria
Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!
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jiten vij
(@jitenvij) reported
from
Melbourne, State of Victoria
@TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.
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Emily Angwin
(@EmilyCAngwin) reported
from
Melbourne, State of Victoria
@TPG_Telecom Funny that, I was supposed to get a call today and it never happened.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.
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IndiBlu 💙
(@IndiBlu) reported
from
Ballam Park, State of Victoria
Oh! And our shared telecommunications pits (three) are completely flooded. Intermittent service now... So frustrating!! So irresponsible of site manager. FYI: @DBYD1100 @DialBYD @Telstra @Optus @NBN_Australia @TPG_Telecom @FrankstonCity #MainsWater #Damage #BuildingWorks
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Myers
(@garrymyers) reported
@TPG_Telecom Do you have anyone answering level 1 help desk phones? Nearly two hours on hold and a dead NBN connection…
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ben edwards
(@benedwa56754503) reported
@TPG_Telecom This cant be true - @TPG_Telecom we have spent 5 hours on the phone speaking to 15 different operatives . No customer service #misleading
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TEHSIN KHAN
(@TEHSINUK) reported
@TPG_Telecom my internet was fixed by the engineer yesterday after waiting for two days. This morning it is not working at all. #TPG #NBN
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Guptarahul
(@ozvic27) reported
@TPG_Telecom Hi I am very upset with the service & my internet is again down. It keeps on happening again & again. I need to escalate this Not good service at all & no communication for previous complaint.
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ben edwards
(@benedwa56754503) reported
@TPG_Telecom avoid TPG at all costs ! Our business has spent 15 calls over 5 hours on calls with no customer service. We have even been hung up on & still no phone line . Losing business customers NOT GOOD ENOUGH TPG #badbusiness #TPGfail
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💧Evelyn Scott
(@AbsentmindedAus) reported
@TPG_Telecom Screaming with frustration. Internet stopping and starting every day for 10 days. TPG customer service polite but no action. Phoned a number of times. Technician scheduled for 1pm to 5pm today didn't turn up. We phoned and told it was cancelled. No one told us. 😖😡
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DW
(@dwriggs2) reported
@Andyws89 @TPG_Telecom Good luck getting any REAL support.
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Jakob :)
(@SmileForJkr) reported
@Timmychong @TPG_Telecom Yeah pretty sure it is mines down too
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Ahmed Ashik Kamal
(@AhmedAshikKamal) reported
@TPG_Telecom Apparently there is a " planned outage" which took your team 2 days to figure out. One word RIDICULOUS. Response: Cancel your connection if you want internet.
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Palak k
(@Pal1309) reported
@TPG_Telecom have already recharged my account and got notification but balance is showing "0" in TPG app and my card is not working. trying to reach out to TPG team but no satisfactory response from them. very disappointed with services.