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TPG Telecom

TPG Telecom Outage Report in Canberra, ACT

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • adamvinning
    Adam Vinning (@adamvinning) reported from Canberra, ACT

    @TPG_Telecom is there an issue in Barton, ACT? There seems to be no internet available?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • cindetweetheart
    cindy o’rantyrantrant (@cindetweetheart) reported from Melbourne, Victoria

    @TPG_Telecom I have no internet service! When are you turning it back on?

  • BondiBadBoy
    THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales

    @TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!

  • Tuska122
    Tuska122 (@Tuska122) reported

    @TPG_Telecom This morning a truck ripped out the overhead copper line to my house and I no longer have internet. Support keeps wanting to do tests on the line, but my house isn't connected to anything obviously

  • realjackbarlow
    Jack (@realjackbarlow) reported

    @TPG_Telecom has the audacity to raise the cost of my internet while also phone bombing me weekly with updates about network maintenance that will negatively impact my service. Get a grip. Fix it or discount customers the days you fail to provide your service.

  • lucky04320
    singh (@lucky04320) reported

    @TPG_Telecom I already paid and done everything still my sim doesnt work and even customer care didnt rply back to me. I sent many emails

  • Chris08505629
    Crypto_Chich (@Chris08505629) reported

    @TPG_Telecom NBN down for the last 30 mins in Williams Landing 3027, not showing up on NBN website as an outage

  • tregevis
    leigh "lnp should no longer be heard" milne (@tregevis) reported

    @BaronvonKlar @TPG_Telecom sorry to hear that. most frustrating!!! i think the internet is another service that shouldn't be privatised

  • sidgalada
    Sid Galada (@sidgalada) reported

    @TPG_Telecom - so customers have to give you 30 days notice to cancel an internet service even if they are not on a contract? You should remind customers of it each month. A lesson in how not to treat a loyal customer

  • BaronvonKlar
    Baron von Klar Esq ✠🛩️ Gutsherr of Durian Schloss (@BaronvonKlar) reported

    Hey @TPG_Telecom if you're going to have your call centre in the third world then don't be surprised when customers get pissed off at the third world service. 10 days of jumping through hoops, dropped calls, emails not answered, and still no closer to having my service back.🤦🤦

  • BlissfulLi
    Bo Li 李 勃 (@BlissfulLi) reported

    Hi @TPG_Telecom sent you a PM re possible internet outage in 3072.