TPG Telecom outages and service status in Cannonvale, Queensland

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surin Sam (@Persian_Lioness) reported 6 minutes ago

  @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

• 
  Skarfigo (@Skarfigo) reported 7 minutes ago

  @TPG_Telecom Your best just got worse. I work from home and you’ve just updated that internet will be out until 6pm! It went dead yesterday at 10:30 pm. Same thing happened last month. Expensive, slow, unreliable internet: WTF happened Australia? @NBN_Australia #auspol

• 
  Annie (@handmadebyagirl) reported 10 minutes ago

  I’ve had it with @TPG_Telecom Why is it when they want our business their services are seen as vital but when something is wrong we are expected to suck it up & go without the service we pay for? Time to find new provider I think

• 
  🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported 11 minutes ago

  @TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.

• 
  🍯 (@jjjadedx) reported 13 minutes ago

  @TPG_Telecom I submitted my cancellation request THREE TIMES 3 weeks ago via your website & you told me you never received it. Am i to be penalised for your faulty website? Do I now have to pay an extra month because of that?

• 
  Luke Giles (@lukegilesADL) reported 14 minutes ago

  comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

• 
  Dimitri Karanasios (@DimSimCard) reported 15 minutes ago

  Anyone else having an internet outage with @TPG_Telecom - @NBN_Australia

• 
  ElizabethR (@telip1977) reported 15 minutes ago

  @TPG_Telecom @NBN_Australia our nbn in rowville is down AGAIN. Any idea when we will have the internet again?

• 
  Nic A (@n_c_oz) reported 16 minutes ago

  @jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend

• 
  Skarfigo (@Skarfigo) reported 17 minutes ago

  @TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne