TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cannonvale, Whitsunday, State of Queensland 02/02/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (6%)

    Phone (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • djrobertson27 David Robertson (@djrobertson27) reported

    @TPG_Telecom is there an outage of fibre customers in Hendra Qld - no internet at our household with TPG :(

  • madherbertson Madelynne Herbertson (@madherbertson) reported

    @TPG_Telecom @SeniorGeek888 Can you respond to this publicly please? It is affecting iinet and internode customers also and no nbn outage is detected.

  • rask_leif Leif Rask (@rask_leif) reported

    The technician said that the line to my house was capped to theoretical max of 79Mbps but the service was throttled below this. Now it’s at 100Mbps (max 127Mbps vs 79Mbps on line) which is what I’ve been paying for all along. @TPG_Telecom - not impressed!

  • prawnhead1970 andrew (@prawnhead1970) reported

    @TPG_Telecom no internet. What’s going on?! So frustrated. WFH ruined. Deadline tomorrow. FIX IT!!!!!!

  • SpellinItUp light heart (@SpellinItUp) reported

    @TPG_Telecom I'm trying to call the aec right now on 13 23 26 and get a high pitch sound they say to contact you as the dont know of any problems..

  • rask_leif Leif Rask (@rask_leif) reported

    @TPG_Telecom I’m only asking that if you or NBN have been providing the wrong service, that you take responsibility and accountability and provide a refund for service not provided.

  • bortflancrest Bort Flancrest (@bortflancrest) reported

    My internet speed sucks today with endless lag and drop-outs, yet the @TPG_Telecom speed test and @Speedtest both say my connection is strong and steady. Life is a struggle.

  • Gambleon2 Gamble on (@Gambleon2) reported

    @TPG_Telecom TPG is pathetic. Just trying to close my account with them has taken hours of my time and multiple people. Horrendous service and definitely don’t recommend this company.

  • rask_leif Leif Rask (@rask_leif) reported

    @TPG_Telecom NBN has been terrible ever since the Feb rains. Recovering slowly, but still multiple daily outages and speeds variable.

  • Vinuodh Vinodh Murthy (@Vinuodh) reported

    @TPG_Telecom NBN is not working from yesterday evening. I got a message saying service is affected and will let you know once resolved. Haven't heard anything after that and service is still down.