TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cannonvale, Whitsunday, State of Queensland 01/31/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • mrwatson71 Michael Watson (@mrwatson71) reported

    @TPG_Telecom what's going on with your home NBN support? Your website says phone suppor is available 8am - midnight but it just directs you to the app. Response after submitting fault, 12 hours

  • julianvisser_ JulianVisser (@julianvisser_) reported

    @TPG_Telecom terrible internet reliability over the last few days, what is going on? Have had intermittent drop outs since the 14th making wfh very difficult.

  • mattyghira Matt Ghirardello (@mattyghira) reported

    @TPG_Telecom really having trouble lately with our service, makes it hard to work from home.

  • Nereus52 Nereus5 (@Nereus52) reported

    NBN emergency maintenance on a Monday, while working from home, with ten minutes notice. Thanks again @NBN_Australia & @TPG_Telecom. Who do i call for reimbursement? #MelbourneLockdown6

  • brukhalian679 Brukhalian679 (@brukhalian679) reported

    @TPG_Telecom Hi Jhoey, I am not sure what you mean by "the first instance" but I have reset my modem multiple times and it's still not working. Is there anything else I can try?

  • VirajLeanage Viraj Leanage (@VirajLeanage) reported

    @TPG_Telecom I think it's time to change my provider still not working

  • allan_justo Allan Justo Rodrigues (@allan_justo) reported

    @TPG_Telecom I just would like to inform that I have sent the email cancellation 13/09 and had no response yet, when I tried to call TPG, I had no support help, please someone could give me the needed attention?

  • HEPennypacker81 The5thHermansHermit (@HEPennypacker81) reported

    @kingant111 @TPG_Telecom @houseof1sand0s All they do is lie, cancel your accounts folks.

  • VirajLeanage Viraj Leanage (@VirajLeanage) reported

    @TPG_Telecom still not working sent a message does not even reply I been a long term customer I think 8 years is this how you treat me?

  • S_DEE S-Dee (@S_DEE) reported

    @TPG_Telecom another day, another outage. FTTP Sydney/Mascot area has been down for the last 60 minutes. This is the second time in the last two days.