TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cannonvale, Whitsunday, State of Queensland 01/18/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBeerWidow Ros J (@TheBeerWidow) reported

    Bye bye @TPG_Telecom after nearly 15 years as a loyal customer I’m done … no more excuses, no more constant connection failures, no more lack of mobile failover option. #ByeGoodBye

  • BudoNick NicolasPicolas (@BudoNick) reported

    @TPG_Telecom your internet sucks so badly

  • ItzLumen ItzLumen (@ItzLumen) reported

    @TPG_Telecom what’s the estimated fix date for the outage? I require internet for my work and need to know an estimation so I can work out some temporary solutions.

  • seggwards Steven Gary Edwards (@seggwards) reported

    @TPG_Telecom NO! The next time I make contact is to cancel this my account. It is unfortunate as I have been a loyal customer for over 10 years. I still can’t log in, my emails still not connected to account

  • thesileana thesileana (she/her) (@thesileana) reported

    @TPG_Telecom I’ve been waiting 3 hours & your customer service consultant has reset my internet changing my wifi name & password. I cannot connect any device to the original or updated naming convention. Here I wait… undoubtedly until 8pm when the line will go dead

  • logas185 Loganathan S (@logas185) reported

    @TPG_Telecom Internet not working for 2nd day. Called customer care - nbn outage but no resolution date. Wanna suspend the connection - not possible to suspend in tpg. Wanna close the connection - on 3 months more contract without my knowledge though with tpg for 18 months now

  • kayleighwrites Kayleigh Kahlefeldt (@kayleighwrites) reported

    @TPG_Telecom I was hacked and had to cancel my bank. My TPG payment failed. I tried to update bank details online but my old mobile got the security code. I called and was sent another code. I explained it's not my mobile. Apparently, nothing can be done. Not cool.

  • EskayPtbp Eskay (@EskayPtbp) reported from Sydney, State of New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • loga_ofcl Loga (@loga_ofcl) reported

    @TPG_Telecom Internet outage since 9 Dec. Called customer care - no ETA for internet Can suspend the connection? - not possible to suspend in Tpg. Can close the connection? - on 3 months more contract without my knowledge though with tpg for 18 months now

  • TheoKyrillidis Theo 🛠 (@TheoKyrillidis) reported

    @acccgovau So we're stuck with @TPG_Telecom ****** regional mobile network...greaaaaaat.