TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (75%)
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Wi-fi (10%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Ebru Yeltas 🏳️🌈
(@LadyGarter) reported
@TPG_Telecom Working from home and the internet goes down. 30 minute wait time to get through to support is not the best experience....
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Myckael Mahe
(@MyckaelMahe) reported
@TPG_Telecom Hello team, Customer ID: 5170017 Address 14/90 Coogee Bay rd Coogee, NSW 2034 It looks like my internet is down. Could you please advise me. Is there any outage in Coogee at the moment or else?
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Kandy Cube
(@KandyCube) reported
@TPG_Telecom thank you for the reply, the service came back after 5 hours
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Tim Williams
(@mySMtips) reported
@TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!
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Matt Clements
(@dfc005) reported
@TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.
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Rajesh Sarin
(@Rajesh_Sarin) reported
Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.
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Luke Giles
(@lukegilesADL) reported
comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.
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Skarfigo
(@Skarfigo) reported
@TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne
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JT
(@JoelTorbay) reported
@TPG_Telecom big storm in Sydney this afternoon and my nbn fttc box has been clicking and flashing red ever since with no internet available. Any info on how long the storm outage will last?
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andy cheadle
(@WesleyTokolosh) reported
@TPG_Telecom mobile services for standalone accounts in southern Tas have been out since 3pm yesterday. No comments from you about the cause or when service will be restored. Poor.