TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cannonvale, Whitsunday, State of Queensland 02/10/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisscanlon_ Christopher Scanlon (@chrisscanlon_) reported

    @TPG_Telecom Ah, yeah. Look, I won't be plugging into ethernet to do a test. The connection is unreliable and has been ever since switching to your NBN. And I'm over proving tech support.

  • iambren10 Brenton Harris (@iambren10) reported

    Anyone else on @TPG_Telecom having issues RN. My internet keeps dropping out every few mins. Have checked NBN status and they're reporting no issue. Is there maintenance happening in St Kilda?

  • AndrewDG05 Andrew (@AndrewDG05) reported

    @TPG_Telecom what’s going on with the wifi. It’s been really bad for the past 2 days.

  • Yes_CanBeDone Pranav Aggarwal (@Yes_CanBeDone) reported

    @TPG_Telecom Hi ... the work is so bad, have complained, as suggested even upgraded the plan yet terrible speed and keeps fading out !! HELP

  • qland12 Chris (@qland12) reported

    @TPG_Telecom So how can we check why the internet is not connected? My signal bars are strong but still no internet.

  • aquaregia67 aquaregia (@aquaregia67) reported

    @TPG_Telecom why is your DNS down for several days? I have fixed this on most devices by adding google DNS as secondary, but my NetAtmo weather station from Apple doesn't have this option and is dead in the water. Help!

  • grainne_tierney Grainne Tierney (@grainne_tierney) reported

    @TPG_Telecom I just moved house and was promised internet remote by today. 10 staff members - no response. I am self isolating due to COVID. I am running out of food and mobile data. @smh would you like to a story on poor customer experience?

  • AndrewDG05 Andrew (@AndrewDG05) reported

    @TPG_Telecom What username. Where do I find the username or customer id

  • GanjaSwaggins Bouyahh (@GanjaSwaggins) reported

    @CartoonHead101 @TPG_Telecom @MrKRudd yeah that **** has happened alot to me lately had to get a new modem 😰here's hoping its resolved lol

  • boomshanka1976 Michael Gibbons (@boomshanka1976) reported

    @TPG_Telecom need tech support. Password not working.