TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cannonvale, Whitsunday, State of Queensland 12/25/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • ShlomyHurwitz shlomy hurwitz (@ShlomyHurwitz) reported

    @TPG_Telecom why is the WiFi down

  • sly_kalu Dave (@sly_kalu) reported

    @TPG_Telecom @KrystalAmber_x If you still need help go to #Sharehacker# on Instagram he'll fix it for you he did mine also whatsapp⁺1 718-586-8203

  • DeniseCurtin6 Denise Curtin (@DeniseCurtin6) reported

    @TPG_Telecom internet is down in Randwick,2031 all week. When is this getting fixed?

  • cmemmanuel Christopher Emmanuel (@cmemmanuel) reported

    @TPG_Telecom I lost my FTTB internet connection completely since Saturday and your service has been pretty unstable for the past months. What's going on? Managed to get to Technical Support but have to wait 40 minutes on the line only to get that the issue to be escalated? 🤔

  • EntittledReview Juice (@EntittledReview) reported

    @TPG_Telecom you are an absolute joke, rang today talked to 5+ people and still have no internet and you expect me to keep paying for something that you cut off for no reason, so un Australian, time for a new internet company🙌 customer service 0/10 unhappy 🖕

  • ab_lather Abhishek Lather (@ab_lather) reported

    @TPG_Telecom You guys are worst of the worsts. I am experiencing loss of clients only because of your **** service, even your customer service on phone is disaster.

  • SnoggieJam Da Pwiso’s Snog (@SnoggieJam) reported

    @TPG_Telecom I have had no internet for four days, i rang your ‘customer support’ who gave me a ticket number and said i would hear back in 24 hours and i have still heard nothing

  • brentsheriff Brent Sheriff (@brentsheriff) reported

    @TPG_Telecom It has not worked the two times I've moved and both times I've had to be contacted. Unfortunately it was a very long call to get to not sending me a modem. I've already got a bundle of unopened TPG, Optus and Telstra devices I've been sent over the years and never needed. 😓

  • jdbirri Birri (@jdbirri) reported

    Hi @TPG_Telecom we have another internet outage and having zero luck with your customer service team. Can someone please get in touch with me ASAP?

  • AP_Bitcoin Andy ∞/21M ₿⚡️☂️ 🇦🇺 (@AP_Bitcoin) reported

    @TPG_Telecom 3 days later still no resolution to the issues, no-one in customer service ever calls back, multiple transfers through to different people, with no-one able to resolve an issue. 10's of hours on calls. Woeful service, is anyone in charge?