TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (65%)
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Wi-fi (20%)
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Phone (9%)
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Total Blackout (4%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Leif Rask
(@rask_leif) reported
The technician said that the line to my house was capped to theoretical max of 79Mbps but the service was throttled below this. Now it’s at 100Mbps (max 127Mbps vs 79Mbps on line) which is what I’ve been paying for all along. @TPG_Telecom - not impressed!
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David Robertson
(@djrobertson27) reported
@TPG_Telecom Truly disappointed that @TPG_Telecom has only now raised a ticket with NBNCo. Seems SLA's are more important than customer service. TPG: #12315149. Have only been a customer for over 10 years.
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Thomas Schäfer
(@tschaeferm) reported
@TPG_Telecom @nikize0 not providing an IPv6 does n̶o̶t̶ mean that we don't provide an internet service
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Garry Owen
(@SeniorGeek888) reported
@TPG_Telecom seems there’s an outage on NSW south coast.
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Enkhsaikhan M
(@Enxsaixan) reported
@TPG_Telecom, your customer care centre, promised to respond to my enquiry during business hours. However, 4 business days have already passed since I asked for your support. I need a reliable and stable connection. I think you guys should improve your customer care. #horrible
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DavidW2035
(@DavidW2035) reported
@NBN_Australia @TPG_Telecom Why the outage in Maroubra Junction tonight. We pay for a service. Where is the service?
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Dollee
(@dollee_elle) reported
@TPG_Telecom NEVER works & is completely unreliable - recommend you go elsewhere. You can’t contact them. At least Telstra has a 24/7 customer service contact - TPG doesn’t!!! #Fail #TPG #TPGNeverWorks
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Roslyn Ellis
(@rozywhitelight) reported
@TPG_Telecom consistent drop outs of my fttb, they are debiting my account today for the extremely high fee for service that is not reliable. Phone chasey with a Phillipine call centre, 3 times at least today, they transfer me from one area to another and then I get cut off grr
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tom
(@bvlgogi_restipe) reported
from
Melbourne, State of Victoria
@TPG_Telecom please can you stop sending me pamphlets "to the householder" at my address, offering three months free on FTTB is insulting and a waste of plastic and paper - I'm already a customer but not eligible for the offer
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Leif Rask
(@rask_leif) reported
@TPG_Telecom I’m only asking that if you or NBN have been providing the wrong service, that you take responsibility and accountability and provide a refund for service not provided.