TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cannonvale, Whitsunday, State of Queensland 02/08/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • faysaltanim Faysal Tanim (@faysaltanim) reported

    @TPG_Telecom I have just DMed all my details. There is no internet since last tweet!! What the hell is going on? I am having to work extended hours because of internet outage as I fully WFH!

  • RogerLG1975 Roger Le Grand (@RogerLG1975) reported

    Long term customers of @TPG_Telecom and now looking to change to a new provider. Really disappointed with the customer service at TPG. All we wanted to do was change address but in the same town. Anyone have suggestions of alternative providers?

  • howtoleaveamark clybes (@howtoleaveamark) reported

    @mswebbau @TPG_Telecom And I'm on the phone with @Aussie_BB coz 3 days of NBN dropouts is not quality service. I suggest other Melbourne users suffering the same issue follow my lead.

  • CharmedKaren6 Karen #WaywardForever (@CharmedKaren6) reported

    @TPG_Telecom every since midnight i have had no internet. i have tried multiple times to restart my modem and nothing. why is a planned outage causing this? i have stuff i need to get done.

  • PlanetWang Anthony **** (@PlanetWang) reported

    @TPG_Telecom is there a problem with your online portal? I cannot login to see my account details, continue to return bad gateway.

  • sorcajo1 CR (@sorcajo1) reported

    @TPG_Telecom It has been raised a few times but nothing has been done- it’s been 2 weeks already . two technicians have come but they have not been capable to solve the problem. Tpg was supposed to send a technician again yesterday but the text confirming the booking has not been received

  • faysaltanim Faysal Tanim (@faysaltanim) reported

    @TPG_Telecom I complained at 9.12pm.. it’s 1.23am already and I haven’t got internet back yet. This is nightmare. What has happened to you guys? If you can not provide service then please let us know ASAP so that I can decide to switch.

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom After spending a further 30 minutes on hold only to be told you're "still waiting for an update". Its about time @TPG_Telecom get off their arses and drive this issue to resolution. Ive been waiting for nearly a week while your people to bugger all. Unacceptable.

  • cycycychry c money (@cycycychry) reported

    @TPG_Telecom @VodafoneAU no 4G network to make calls. Hurry up and fix 🙄🙄 or u will be processing a lot of refunds.

  • IlanAgranat Ilan Agranat (@IlanAgranat) reported

    @TPG_Telecom @TPG_Telecom thank you for the update. @NBN_Australia, TPG have said that it is as a result of a 3rd party fault being managed by NBNco. Can I please get an update on resolution timing.