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TPG Telecom

TPG Telecom outages and service status in Cannonvale, Queensland

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Cannonvale, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • traihp86
    Quang (@traihp86) reported

    @TPG_Telecom The outage is no longer listed in the service page but my nbn connection is still out. What is going on?

  • lukegilesADL
    Luke Giles (@lukegilesADL) reported

    comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

  • BingIsBackBaby
    James Bing (@BingIsBackBaby) reported

    Vocus taking over TPG's business clients needs to be reviewed by the @ACCCgovau and NSW TIO... What a ******* **** show they are... Staff from Manila who have NFC about Australian data services. This is criminal & kills productivity. @TPG_Telecom & @VocusComm, you're done!

  • AKtech2021
    AK (@AKtech2021) reported

    @TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+

  • SydneyNiner
    Dan ⭐️⭐️ (@SydneyNiner) reported

    My fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers

  • BradKitschke
    brad kitschke (@BradKitschke) reported

    when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

  • LadyGarter
    Ebru Yeltas 🏳️‍🌈 (@LadyGarter) reported

    @TPG_Telecom Working from home and the internet goes down. 30 minute wait time to get through to support is not the best experience....

  • GayCarBoys
    GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported

    @TPG_Telecom I cannot report our building’s FTTB outage. Please advise

  • SaberNodoka
    Julian Lee (@SaberNodoka) reported

    @TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.

  • KandyCube
    Kandy Cube (@KandyCube) reported

    @TPG_Telecom thank you for the reply, the service came back after 5 hours