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TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, Queensland

Why is my TPG Telecom service not working?

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If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Crackleacklekin
    The Cracks in Exile (@Crackleacklekin) reported

    @TPG_Telecom Hi there - my NBN home internet seems to be having issues this evening. Was running really slowly when I got home, so I reset the NTD and my router. Now I have no internet - seems to be DNS related? Reset both devices a few times without success. Any advice?

  • redhoodie09
    redhoodie09 (@redhoodie09) reported

    @TPG_Telecom lost my connection too. Postcode 3011. I have a exam in the morning. Please resolve this issue soon as possible. Thanks

  • nallithodi
    Indu Nallithodi (@nallithodi) reported

    @TPG_Telecom Internet ADSL is down in western sydney postcode 2770? Any maintenance ongoing?when will restore the service?

  • AllanSpence20
    Allan Spence (@AllanSpence20) reported

    @TPG_Telecom 14 months vaunrable customer paid fof his nbn still not connected. TIO claim global shotage waiting on parts from CHINA

  • nothing2se
    reznor lover (@nothing2se) reported

    @TPG_Telecom nbn issues in springvale? UPLOAD Mbps 0.14

  • lexbeavenue
    Lex Beavenue (@lexbeavenue) reported

    @ScottMorrisonMP @TPG_Telecom @NBN_Australia The NBN is a complete waste of tax $$ The tech was outdated before rollout! I can't get higher than 54mbp in my new house. It's too exy for a poor speed. Perhaps 5G Internet can save us, hopefully!

  • Tonyfarang
    Tony D (@Tonyfarang) reported

    @TPG_Telecom My e-mail (microsoft outlook) is not working again The server responded: 535 5.7.8 [TPG-A02] Authentication denied. User (address removed) is banned from using SMTP AUTH due to previous abuse This is ridiculous, twice now in one month TPG servers have failed.

  • kaffando
    Completely over it. (@kaffando) reported

    Back in February @TPG_Telecom told me that "1 day free service will be applied on 04/03/2021 making your next billing cycle from 05/03 to 04/04." Just received my latest bill & what a surprise....still no free day applied. You think we're stupid, don't you #TPGTelecom?

  • RoshDigital
    Rosh🏏 (@RoshDigital) reported

    @NBN_Australia Hi Sally, my service provider @TPG_Telecom has been great with keeping me up to date on the outages, which are due to an issue with the wholesaler (NBN). I have had regular outages in the last week in my area (3094). Working off my 4G connection today...😭

  • iamd_ro
    D Ro (@iamd_ro) reported

    @TPG_Telecom no customer service agents?