TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cannonvale, Whitsunday, State of Queensland 12/11/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • zanthius Zan (@zanthius) reported

    @TPG_Telecom Corporate have told me multiple times they can't help as e-mail is handled by the residential department, who hang up on me when I tell them I don't have a TPG email to log the fault against.

  • DannyDangerOz I like butter Vegemite, honey, and cheese on toast (@DannyDangerOz) reported

    3/5 And @TPG_Telecom can't just go blaming their outsourced overseas call centre staff, because they only do as they're told. It should never have reached the retention team in the first place!

  • Mattando97 Matt (@Mattando97) reported

    @TPG_Telecom Been having issues with our internet for the past 2 days. Speeds are fine but all wifi devices are experiencing bad packet loss (sometimes hitting 100% loss) and is causing problems with logging in to online services. Any help?

  • DannyDangerOz I like butter Vegemite, honey, and cheese on toast (@DannyDangerOz) reported

    1/5 So, sister-in-law had to contact @TPG_Telecom internet service providers to get service disconnected from her father's place after he passed away. She explained situation to person on phone. "I'm going to have to put you through to the retention department." "Seriously?"

  • Ishchadha1 CoffeeComa (@Ishchadha1) reported

    @TPG_Telecom @networkoutage My internet is again not working.Same thing happened last week and it’s again down today. I keep on getting the message that “You are not connected to internet “. The increase in the price is not justified because the service is not on point.

  • JoshuaMadoc Joshua Madoc (@JoshuaMadoc) reported

    @TPG_Telecom My internet's down for the second consecutive time tonight. This is getting very concerning. I effectively do work at home, and I don't have the means to work at full capacity while using my phone as a USB tether.

  • chronicfab Kitty Kavanagh | Black Lives Matter (@chronicfab) reported from Westfield, State of Western Australia

    @TPG_Telecom I've genuinely never had customer service this blatantly, inexcusably BAD. We've had no wifi since Monday morning & I've been lied to & screwed around by 2 (maybe 3; we'll see) different operators since then. I called Monday afternoon & was told TPG was aware of...

  • Mattando97 Matt (@Mattando97) reported

    @TPG_Telecom Been having issues with our internet since you guys sent out a new 5g modem to us. Old modem got disconnected and our new one is not connecting to the internet at all. Been waiting over 24 hours at this point and my dad has been unable to work due to it

  • Ocomeon Ruth Lava (@Ocomeon) reported

    @XRImagineer @TPG_Telecom No, the quality has been poor recently - it keeps dropping out or on a go-slow for a while

  • chronicfab Kitty Kavanagh | Black Lives Matter (@chronicfab) reported from Westfield, State of Western Australia

    ...technician visit to further investigate the issue. Please wait for the details regarding the schedule." So I called @TPG_Telecom again & was told a technician visit had NEVER BEEN BOOKED AT ALL. So I'd dragged my chronically ill *** out of bed at the crack of dawn for...