TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cannonvale, Whitsunday, State of Queensland 02/28/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom @TPG_Telecom nbn move fail day #8. More customer initiated phonecalls, more on hold music, more "we understand your frustration". Still no NBN. Still no ownership of this issue. Still no proactivity. #tpgfail #crapservice

  • dcolvl David Colville (@dcolvl) reported

    @TPG_Telecom your iOS app’s support feature doesn’t minimise the keyboard to allow me to ‘submit’.

  • sullivansims Carla (@sullivansims) reported

    @TPG_Telecom Are you able to give an ETA for internet service coming back at my place? Service status page is not helpful, as I don't know what area I'm supposed to be looking at.

  • timco10 tim gauci (@timco10) reported

    @TPG_Telecom What a frustrating experience.. 5 phone calls, 5 different people and still my simple problem can't be solved.. Just give me an ip address that is registered in Australia!!! Simple.. but no. Apparently not. I'm off to Uniti.

  • Vijay_SRK Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales

    @TPG_Telecom Is the service down?

  • IsmaelHvG Ismael Varela (@IsmaelHvG) reported

    @TPG_Telecom is TPG down? I don’t have internet. Location: South Yarra, Victoria, 3141

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom Your provisioning team have done SFA for a week now. I'm also over the use of "monitoring" as a verb - you haven't done a thing to drive the resolution of this issue. #moreCrapService #talkischeap

  • IlanAgranat Ilan Agranat (@IlanAgranat) reported

    @TPG_Telecom @TPG_Telecom thank you for the update. @NBN_Australia, TPG have said that it is as a result of a 3rd party fault being managed by NBNco. Can I please get an update on resolution timing.

  • robccarter Rob Carter (@robccarter) reported

    @TPG_Telecom got a text saying internet was down and now fixed. Clearly ******* not. Any danger of getting it sorted TPG?

  • CharmedKaren6 Karen #WaywardForever (@CharmedKaren6) reported

    @TPG_Telecom every since midnight i have had no internet. i have tried multiple times to restart my modem and nothing. why is a planned outage causing this? i have stuff i need to get done.