TPG Telecom

TPG Telecom Outage Report in Cannonvale, Whitsunday, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Cannonvale, Whitsunday, State of Queensland 01/09/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • RovewithRenold Renold (@RovewithRenold) reported

    @TPG_Telecom where are the engineers located? Customer service team seems to have given up on contacting them or transfer the call. Why is it difficult to give clear answers @TPG_Telecom or help resolving issues. Surely customers are not expected to call everyday to check. 🧐

  • indolentdandy Brian Ward BA (Hons) PhD (@indolentdandy) reported

    I get my @NBN_Australia through @Internode in Fitzroy. On 13 March my IPv6 connectivity (set up correctly in my router and working since June 2020) stopped. I suspect a back-end problem with parent company @TPG_Telecom. Anyone with the same problem?

  • GSkullWarrior Grayskull Warrior (@GSkullWarrior) reported

    @TPG_Telecom Well your tests are wrong. It dropped out twice yesterday. 3 times Saturday. And twice Friday. I recommend tpg give better customer service and actually FIX line issues! Please let me know when the technician will be out to fix the connection permanently.

  • gtvone Simon ******* (@gtvone) reported

    @NBN_Australia Hi Sally, I've been back to @TPG_Telecom multiple times who have rejected your resolution that my connection is working correctly - can you please take a look at the case and reply again, ta.

  • hkstyles Hazz (@hkstyles) reported

    @TPG_Telecom @phone_scam That doesn't work. They'll call anyways. Plus you can fake your number, so blocking is also redundant.

  • SgtBarbarian Jef (@SgtBarbarian) reported

    @TPG_Telecom I am disgusted with the service, or lack there of! I have called your tech support five times, called to cancel my connection and was transferred to a senior case manager who never answered because the office closed as I was transferred.

  • gmorgan_SA Gareth Morgan (@gmorgan_SA) reported

    Don’t move house with @TPG_Telecom, everytime some issue, been waiting for service activation since Thurs at new house, now told I have to wait 2 weeks for NBNco tech as they can’t activate HFC , despite previous tenant having working service on same HFC device

  • Lozipop_Au Lozipop (@Lozipop_Au) reported

    @TPG_Telecom Well thank goodness your rep who called me, was alot more helpful than any of these replies. None of that info was given to me when i was told I HAD to start a new contract. I was told by 2 different reps that day that I would have my service back right away. 1/2

  • MattArnottYT Matthew Arnott (@MattArnottYT) reported

    @TPG_Telecom are hilariously terrible. @Optus please be better 🙏🙏

  • SanaBau S⃣   a⃣   n⃣   a⃣    B⃣   a⃣   u⃣ (@SanaBau) reported

    I have no home internet because someone (not me) either impersonating me or a different account holder altogether requested a cancellation of their @TPG_Telecom account. @TPG_Telecom didn't go to the trouble of checking this before disconnecting my account