TPG Telecom

TPG Telecom Outage Report in Capalaba, Brisbane, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Capalaba, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Capalaba, Brisbane, State of Queensland 05/10/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Capalaba, Brisbane, State of Queensland

The most recent TPG Telecom outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Capalaba, State of Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom It’s OK now. Don’t know what the problem was.

  • macdj86 James Macdougall (@macdj86) reported from Brisbane, State of Queensland

    @TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom My customer no is 6955053

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no service

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Yep was 2 phs and 2 computers that were not working

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    @TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • fourdarklines Aidan Gavin (@fourdarklines) reported from Brisbane, State of Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no service for last 10 hrs ...

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no internet .. all day .. wtf ?

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • calebsfavourite Calebsfavourite (@calebsfavourite) reported

    @TPG_Telecom @Knig09409192 Geez, can you deliver rural? I’ve had a 12 year battle with Telstra for even slow unstable internet. ****** customer service. Expensive tech. Only approve some brands that aren’t even best on the market.

  • Ro__Sheen Róisín (@Ro__Sheen) reported

    @TPG_Telecom are you having issues? I’ve got connection issues with my internet. Nothing is working for me in caringbah😣😣😣

  • calebsfavourite Calebsfavourite (@calebsfavourite) reported

    @TPG_Telecom I live at 576, Sutton Grange Road, Sedgwick Vic 3551. We have mobile internet as our closest landline node is 12km away so stable wire to the premises isn’t possible we are told by Telstra. Our mobile phone signal is constantly interrupted switching from 4-3G

  • NitishWalecha1 Nitish Walecha (@NitishWalecha1) reported

    @TPG_Telecom my Internet comes and goes every 15 minutes. This is going on for past 3-4 days! Is there an outage or any problem in Strathfield

  • AdamDurant18 Adam Durant (@AdamDurant18) reported

    @TPG_Telecom is there an NBN outage in Forest Lodge right now? No internet all day..

  • allan_justo Allan Justo Rodrigues (@allan_justo) reported

    @TPG_Telecom Over 3 weeks that I signed the NBN plan, and still not working, 3 NBN technician and 2 TPG came home and couldn’t fix my problem. When I got the plan I paid 89,99 and today they charged me 79,99. Today I finally canceled and I demand to be completely refunded.

  • allan_justo Allan Justo Rodrigues (@allan_justo) reported

    @TPG_Telecom Over 3 weeks that I signed the NBN plan, and still not working, 3 NBN technician and 2 TPG came home and couldn’t fix my problem. When I got the plan I paid 89,99 and today they charged me 79,99. Today I finally decided to cancel and I hope at least I can get refund.

  • rowvnne yung row 🇵🇸 (@rowvnne) reported

    I have 2 @NBN_Australia /@TPG_Telecom outages in the same month. Last Friday during work hours which I lost a whole day’s pay for and next week after work hours which means i’ll lose my relaxation and down time… why am I paying for this service again??

  • perpetualangus Pistol Pete (@perpetualangus) reported

    @TPG_Telecom I was told the issue will be escalated. Can I provide some feedback about your phone reps? They should listen to customers more closely. They all seemed quite eager to pass off the call to the next rep without confirming that they understand what the customer's issue is.

  • AndrewHeslop Andrew Heslop (@AndrewHeslop) reported

    Anyone in #Coburg having trouble with @TPG_Telecom #FTTC broadband today? Elderly pensioner on Hudson Street has lost access, NCD and modem both reset as per help desk advice but still no connection 🙄🤔🙄 #NBN