TPG Telecom

TPG Telecom Outage Report in Capalaba, Brisbane, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Capalaba, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Capalaba, Brisbane, State of Queensland 09/17/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Capalaba, Brisbane, State of Queensland

The most recent TPG Telecom outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Capalaba, State of Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Yep was 2 phs and 2 computers that were not working

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom My customer no is 6955053

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no service

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    @TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

  • fourdarklines Aidan Gavin (@fourdarklines) reported from Brisbane, State of Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no internet .. all day .. wtf ?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no service for last 10 hrs ...

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom It’s OK now. Don’t know what the problem was.

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?

  • macdj86 James Macdougall (@macdj86) reported from Brisbane, State of Queensland

    @TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • getupkid203 theUnFollowed 🇦🇺 (@getupkid203) reported

    Constantly poor speeds on @TPG_Telecom over the last few weeks.

  • hey_booboo_79 Bel M (@hey_booboo_79) reported

    Hey @TPG_Telecom - installation at new address well overdue. No one in your customer service can tell why with very vague timelines for resolution. Please help!!!

  • Lecrappe Lecrappe (@Lecrappe) reported

    @TPG_Telecom I have been waiting 5 days for one of your technicians to contact me to diagnose a constant dropout issue on NBN HFC. I think it would be quicker to change providers at this stage.

  • LMerc25 Merc25 (@LMerc25) reported

    Seriously @TPG_Telecom internet still down 🤯🤯

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • jjjadedx 🍯 (@jjjadedx) reported

    @TPG_Telecom what’s going on with your service again? connection has been really bad this week.

  • Nicholosophy Nick (@Nicholosophy) reported

    @TPG_Telecom Yes. It says I have no outstanding balance. My service has been migrated to novus but not activated in novus.

  • efoster_au Emma Foster (@efoster_au) reported

    @TPG_Telecom is there an outage in 2049? Internet is down.

  • Ork_Sina Sina (@Ork_Sina) reported

    @TPG_Telecom my internet is down again. Please check DM for further info. Thanks

  • Nicholosophy Nick (@Nicholosophy) reported

    @untitledgusgame @TPG_Telecom @definatalie But yeah I've just done it online because, to be frank, I was just being a stubborn prick on the phone and I need my phone service back.