TPG Telecom Outage Report in Capalaba, Brisbane, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Capalaba, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (78%)
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Wi-fi (11%)
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E-mail (5%)
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Total Blackout (3%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Capalaba, Brisbane, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Capalaba, State of Queensland
Latest outage, problems and issue reports in Capalaba and nearby locations:
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no internet .. all day .. wtf ?
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service for last 10 hrs ...
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Javier Turégano
(@setoide) reported
@StokesXandra @TPG_Telecom Wow, that sounds painful. Yeah, the blame game between TPG and NBN has already started. NBN reports that there is not been a disconnection which given this problem manifests as an intermittent packet lost/timeout will probably not show up as a disconnection. :(
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Ashley Dolan
(@Ashdol94Dolan) reported
@TPG_Telecom what is going on with nbn connection in Semaphore Park, SA? No service since approx 7pm and still nothing.
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Aldy
(@rubioaldrich) reported
@GingaNi73862391 @TPG_Telecom Im on the same boat. Me and 2 friends who I played with who is also on TPG are having this packet loss issue. TPG needs to start stepping up and doing something or they will start losing loyal customers!
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VungTauPaul
(@VungTauPaul1210) reported
@TPG_Telecom I am at my house now and I can tell you...it is not working..Fair Trading will contact your company.
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Liam Whan
(@liam_whan) reported
@TPG_Telecom @banjoeskimo Had this same issue this morning in Sydney around 10:00am, couldn't connect to any Office365/MS services, connecting to a private VPN resolved it, definitely a DNS issue on TPGs end and got the same 502 on TPG status page as reported by @ShadowXVII
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Sam
(@skam) reported
@TPG_Telecom I have no account, assume you are aware of the massive routing issue today ? We are an IT Support company and and have customers that use tpg/iiNet etc and all reported issues. I can see multiple responses from tpg to users about it. Assume the network team there are aware of it
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Nate Phox
(@PhoxNate) reported
@TPG_Telecom Hi TPG. Can you please contact me in regards to our service. We have had some of the worst connectivity over the past 48hrs and currently our internet connection is unusable. Thankyou in advance
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Rakesh Dmello
(@DmelloRakesh) reported
@TPG_Telecom hello, while it is unfortunate to be in a pandemic and further be in a lockdown, what makes matters worse is working from home and not having an internet connection (not even an outage in the area) and no updates from TPG in the past 12 hours.
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dakota
(@dakota90396678) reported
@GingaNi73862391 @TPG_Telecom I’m with iiNet and I’m having the same troubles too. It’s been two weeks and there still hasn’t been any fix! I’m also paying for one of their most expensive plans too so I shouldn’t be having any troubles
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David Lutz
(@dlutzy) reported
@setoide @TPG_Telecom NBN sucks. Try @launtel instead. It doesn’t stop NBN sucking but their support team is sympathetic at least.