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TPG Telecom

TPG Telecom Outage Report in Caulfield, Glen Eira, Victoria

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Caulfield, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Caulfield, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Caulfield, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne, and Caulfield South.

CityProblem TypeReport Time
Melbourne Internet 4 days ago
Melbourne Internet 4 days ago
Melbourne Internet 4 days ago
Melbourne Wi-fi 6 days ago
Melbourne Wi-fi 8 days ago
Melbourne Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Caulfield, Victoria

Latest outage, problems and issue reports in Caulfield and nearby locations:

  • suburbiageddon
    Suburbiageddon (@suburbiageddon) reported from Melbourne, Victoria

    Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh

  • NickMSArnold
    Nick Arnold (@NickMSArnold) reported from Melbourne, Victoria

    @BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck

  • davecalmercoach
    DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • CFCRMPM
    Ram (@CFCRMPM) reported from Melbourne, Victoria

    @TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage

  • rob29bennett
    Rob Bennett (@rob29bennett) reported from Melbourne, Victoria

    What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!

  • Kat_Gourley
    Katherine Gourley (@Kat_Gourley) reported from Melbourne, Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • georgetweets2u
    george 🏹 (@georgetweets2u) reported from Melbourne, Victoria

    Some of the worst offenders: @TPG_Telecom @originenergy @Telstra

  • erwin_renaldi
    Erwin Renaldi (@erwin_renaldi) reported from Melbourne, Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • SimonOMelb
    Simon Owens (@SimonOMelb) reported from Melbourne, Victoria

    Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?

  • KazzaWilly
    Kazz Rose (@KazzaWilly) reported from Melbourne, Victoria

    Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!

  • rowtait
    Bill Tait (@rowtait) reported from Melbourne, Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.

  • _KGreally
    Kate (@_KGreally) reported from Melbourne, Victoria

    @TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.

  • gallowshaunt
    Gallows (@gallowshaunt) reported from Melbourne, Victoria

    @TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.

  • Le_digital_frog
    Franck (@Le_digital_frog) reported from Melbourne, Victoria

    Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Seems like there is a @TPG_Telecom outage every bloody week 🤬

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • reesessippi
    ⠗ ⠑ ⠑ ⠎ ⠑ (@reesessippi) reported

    @TPG_Telecom our internet has been down since last night. i won’t be home today (at work) but my husband will be. can he contact you guys on my behalf & get this fixed?

  • fallinangel71
    Maurice (@fallinangel71) reported

    @TPG_Telecom is there an outage in Vic?

  • LauraDam7
    Laura_Dam (@LauraDam7) reported

    @flammavis @TPG_Telecom There seem to be widespread connection issues with TPG customers, we're also unable to use internet services here in Croydon. My husband is a freelance Systems Engineer and it's impeding on his work dramatically!

  • zanvishal
    Vishal 'Zan' Gupta (@zanvishal) reported

    @TPG_Telecom worst service ever, don't choose them as your perferred provider. I have spent 15 days to get my unauthorised charge back. Every time I send an email or call, need to explain the same thing about cancellation to each agent. Ridiculous 😒😒😒

  • MoGhachame
    Mo (@MoGhachame) reported

    @TPG_Telecom outage in Arncliffe? How long will it take to be fixed?

  • DaveBotton
    Dave (@DaveBotton) reported

    @TPG_Telecom For the last 3 days my connection has been yo-yoing on and off and when it's on its garbage at 400kbps. I've previously been getting 200mbps. What is happening here?

  • Scotty_Crypto
    Scotty_Chappo (@Scotty_Crypto) reported

    no stream tonight thanks @TPG_Telecom, the network was meant to be only down until 6am for improvements yet its 7pm now and the network is worse #streamer #pubg #tpgfailed

  • Butterflyaway03
    Butterflyaway0505 (@Butterflyaway03) reported

    @TPG_Telecom are you currently having mass outages because my NBN in Penrith has completely dropped out. NBN says there are no problems on their end. What is going on???

  • RyanNoMansSky
    Ryan (@RyanNoMansSky) reported

    @TPG_Telecom @sachi_sam The NBN co page, regretfully, isn't up to date with the latest info. Additionally, and I'm sure this is a shared frustration: There needs to be a way to check unresolved issues on your status page. 1/2

  • Adowsett
    Hi (@Adowsett) reported

    @TPG_Telecom any unlisted NBN outages in Sydney? No stable connections, and 40 minute waits on your tech support line?