1. Home
  2. Companies
  3. TPG Telecom
  4. Caulfield, Victoria
TPG Telecom

TPG Telecom Outage Report in Caulfield, Glen Eira, Victoria

Why is my TPG Telecom service not working?

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Caulfield, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Caulfield, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Caulfield, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne, and Caulfield South.

CityProblem TypeReport Time
Melbourne Internet 4 days ago
Melbourne Internet 4 days ago
Melbourne Internet 4 days ago
Melbourne Wi-fi 6 days ago
Melbourne Wi-fi 7 days ago
Melbourne Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Caulfield, Victoria

Latest outage, problems and issue reports in Caulfield and nearby locations:

  • DanielleJStorey
    Danielle Storey (@DanielleJStorey) reported from Melbourne, Victoria

    @TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise

  • erwin_renaldi
    Erwin Renaldi (@erwin_renaldi) reported from Melbourne, Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • _producermike
    Michael Ciccone (@_producermike) reported from Melbourne, Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • rob29bennett
    Rob Bennett (@rob29bennett) reported from Melbourne, Victoria

    What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • gallowshaunt
    Gallows (@gallowshaunt) reported from Melbourne, Victoria

    @TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.

  • rattlerspeak
    Voice of Melbourne (@rattlerspeak) reported from Melbourne, Victoria

    @TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • suburbiageddon
    Suburbiageddon (@suburbiageddon) reported from Melbourne, Victoria

    TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

  • markdelisle
    Mark de Lisle (@markdelisle) reported from Melbourne, Victoria

    The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • davecalmercoach
    DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

  • Kat_Gourley
    Katherine Gourley (@Kat_Gourley) reported from Melbourne, Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • rowtait
    Bill Tait (@rowtait) reported from Melbourne, Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • garry_warren
    Garry Warren (@garry_warren) reported from Melbourne, Victoria

    Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

  • KazzaWilly
    Kazz Rose (@KazzaWilly) reported from Melbourne, Victoria

    Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • misullivan
    Michelle Sullivan (@misullivan) reported

    @RichardKGrump @TPG_Telecom I’m with iiNet and Internode (business connections).. both are excellent (both are now part of TPG).. all my problems except a very technical one about IPv6 have been NBN problems blaming everyone else and trying to hide their own failings.

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @RichardKGrump @TPG_Telecom It depends what you're after. Better customer service, user friendly access to your account, cheaper prices or access to a more reliable network? What is important to you? Each service is different as well. NBN is more likely to be about price. Mobile is about coverage.

  • RichardKGrump
    Richard Wright (@RichardKGrump) reported

    A few hours ago I mentioned that I had an internet problem with @TPG_Telecom. I received a reply asking me to send them a DM. I did.

  • GeorgeL737
    George Langley (@GeorgeL737) reported

    @RichardKGrump @TPG_Telecom We’ve never had a problem with Vodafone.

  • glenpen60
    Glen (@glenpen60) reported

    @RichardKGrump @TPG_Telecom I've been with TPG for 7 years & have had no issue with phone or internet. Not 1 price rise in all that time, no dropouts & easy to deal with when I moved.

  • RichardKGrump
    Richard Wright (@RichardKGrump) reported

    @GT_AUS @dinksella @TPG_Telecom It's not TPG. It was worse with Testra. I'm sure the problem is with NBN. But I don't have a contract with them. I have one with TPG.

  • AllanB_2019
    Allan Brownsdon (@AllanB_2019) reported

    @RichardKGrump @TPG_Telecom I’m with Aussie Broadband and have no complaints. They use the Optus network but only give Optus your mobile number, SIM card ID, and date of birth. No data leak by Optus. Australian help desk with people that are more than script jockeys. Excellent internet also.

  • Krungthepkris1
    Krungthepkris - back home 🇺🇦🇹🇼 (@Krungthepkris1) reported

    @RichardKGrump @TPG_Telecom 100%Aussie Broadband for Internet - I’ve discarded Telstra and Optus before - uselessly big - they have been brilliant since day 1 have NEVER had a provider that always exceeds the nominal line speed I pay for. Vodaphone for mobile after Telstra and Optus - quite ok

  • Kelanoa2
    Kelanoa 😷 (@Kelanoa2) reported

    @RichardKGrump @TPG_Telecom Internode, I've been with them since 2003. Wonderful support people. They are owned by iiNet now, but operate independently.

  • WTGator
    Gator - Extremist Lefty Angry Woman (@WTGator) reported

    @RichardKGrump @TPG_Telecom Good choice. I detest TPG. Very bad experiences with them way back. No improvement since then.