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TPG Telecom

TPG Telecom outages and service status in Caulfield, Victoria

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Caulfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 89% Internet (89%)
  • 11% Phone (11%)

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Caulfield, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Caulfield, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caulfield, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 8 days ago
Melbourne Internet 8 days ago
Melbourne Internet 8 days ago
Melbourne Internet 8 days ago
Melbourne Internet 8 days ago
Melbourne Internet 8 days ago

Community Discussion

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TPG Telecom Issues Reports Near Caulfield, Victoria

Latest outage, problems and issue reports in Caulfield and nearby locations:

  • cindetweetheart
    cindy o’rantyrantrant (@cindetweetheart) reported from Melbourne, Victoria

    @TPG_Telecom I have no internet service! When are you turning it back on?

  • scottwright87
    Scott Wright (@scottwright87) reported from Melbourne, Victoria

    @Steen_Dr @TPG_Telecom I’m having the same issue today. NBN drops out every 20 mins. Have to reset the box to get it to work again, briefly...ascot vale Vic.

  • rowtait
    Bill Tait (@rowtait) reported from Melbourne, Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom You are not the only internet provider in Australia. Keep that in mind. I will consider other possibilities, if you are unable to active my service before 2pm today.

  • gtvone
    Simon Pollock (@gtvone) reported from Melbourne, Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • _producermike
    Michael Ciccone (@_producermike) reported from Melbourne, Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • _domchantal
    Domonique (@_domchantal) reported from Melbourne, Victoria

    @TPG_Telecom Internet continues to drop out randomly. The outcome of every incident that gets raised is “nothing is wrong” but then obviously there is something wrong because a proper functioning internet connection doesn’t drop out constantly

  • tellmefutureboy
    Todd Murphy (@tellmefutureboy) reported from Melbourne, Victoria

    @TPG_Telecom Our FTTP internet in Melbourne has been down for the last couple of hours. No outages listed with you or @NBNCo in this area but it’s definitely down. Have rebooted everything multiple times. What’s happening?!

  • KazzaWilly
    Kazz Rose (@KazzaWilly) reported from Melbourne, Victoria

    Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.

  • NoahInRevolt
    YouthInRevolt (@NoahInRevolt) reported from Melbourne, Victoria

    @TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • rob29bennett
    Rob Bennett (@rob29bennett) reported from Melbourne, Victoria

    What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!

  • h1pp074
    RC (@h1pp074) reported from Melbourne, Victoria

    @TPG_Telecom Hi Mel, Have logged a service call with support. They are calling back later. We will do some testing!

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • dfc005
    Matt Clements (@dfc005) reported

    @TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.

  • WesleyTokolosh
    andy cheadle (@WesleyTokolosh) reported

    @TPG_Telecom No, all you need to do is to publicly share an estimated timescale for the solution of the problem, since it affects all standalone accounts, not just mine. Can you do that or not?

  • Noodlebat_
    Noodlebat (@Noodlebat_) reported

    @TPG_Telecom can’t send or receive texts guys. Any word on ETA when this will be rectified? I understand it’s a Vodaphone issue.

  • AviOrski
    AvSteR (@AviOrski) reported

    @NBN_Australia @n_c_oz @TPG_Telecom Joining nick on here! 2 properties are causing all this mess for so many of us!? Break in if you have to. We have had no ability to work, had to pay for extra child care costs and unable to manage basic life requirements. Every time estimate you push comes and goes! Fix it!!!

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @TPG_Telecom hi what’s wrong with my internet so slow can’t even watch video can’t even make a face time.

  • Rajesh_Sarin
    Rajesh Sarin (@Rajesh_Sarin) reported

    Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • Faraz82
    casino Breaker (@Faraz82) reported

    @TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.

  • handmadebyagirl
    Annie (@handmadebyagirl) reported

    I’ve had it with @TPG_Telecom Why is it when they want our business their services are seen as vital but when something is wrong we are expected to suck it up & go without the service we pay for? Time to find new provider I think

  • mlazic
    Marco Lazic (@mlazic) reported

    @TPG_Telecom is there a current issue with email services? I can sign in but no mail will load, just a spinning wheel.

  • traihp86
    Quang (@traihp86) reported

    This is the 2nd extended outage this month @TPG_Telecom what the hell is going on?