TPG Telecom

TPG Telecom Outage Report in Caulfield, Glen Eira, State of Victoria

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Caulfield, State of Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Caulfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Caulfield, Glen Eira, State of Victoria 11/29/2023 01:10

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (3%)

    Phone (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caulfield, Glen Eira, State of Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Caulfield, State of Victoria

Latest outage, problems and issue reports in Caulfield and nearby locations:

  • joshua_esn Joshua (@joshua_esn) reported from Melbourne, State of Victoria

    @TPG_Telecom new week... same slow internet

  • xander85 365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria

    @TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want

  • xander85 365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria

    @TPG_Telecom Sorry but that’s not good enough. If an outage is planned you have enough time to plan a notification. My NBN has not connected since last night.

  • h1pp074 RC (@h1pp074) reported from Melbourne, State of Victoria

    @TPG_Telecom Hi Mel, Have logged a service call with support. They are calling back later. We will do some testing!

  • BigO_CS Owain 🇬🇧 (@BigO_CS) reported from Melbourne, State of Victoria

    @MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • NoahInRevolt YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria

    @TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.

  • jitenvij jiten vij (@jitenvij) reported from Melbourne, State of Victoria

    @TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!

  • xander85 365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria

    @psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...

  • SherylMinns Someone actually (@SherylMinns) reported from Melbourne, State of Victoria

    @slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.

  • yeppoon Beaver Murray (@yeppoon) reported from Melbourne, State of Victoria

    @RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @TPG_Telecom Internet continues to drop out randomly. The outcome of every incident that gets raised is “nothing is wrong” but then obviously there is something wrong because a proper functioning internet connection doesn’t drop out constantly

  • EmilyCAngwin Emily Angwin (@EmilyCAngwin) reported from Melbourne, State of Victoria

    @TPG_Telecom Funny that, I was supposed to get a call today and it never happened.

  • NoahInRevolt YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria

    @TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahsFancy Sarah (@SarahsFancy) reported

    Hi @TPG_Telecom - I sent you a DM about 20 mins ago to report an outage. Thanks.

  • trentdimo Trent Dee - IRespectYaBrah (@trentdimo) reported

    @TPG_Telecom Over two days now and haven’t heard anything and our internet isn’t working. When it works it drops out. Worst experience with any company I have ever dealt with.

  • mgiuca Matt Giuca (@mgiuca) reported

    @samthor @TPG_Telecom I'm taking their email at face value which suggests this is an NBN Co supply issue, and thus any ISP I call up would face the same delays.

  • wifa01 Bill Fawcett (@wifa01) reported

    @Optus you probably should pay @VodafoneAU/@TPG_Telecom a commission for all the people they send to you due to their failure to provide customer service. Just saying.

  • sR0hit Monster Pup (@sR0hit) reported

    @TPG_Telecom internet is down again for the second time this week. The website shows planned maintenance, but no comms were sent. 6 hours outage on the website! :(

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom Sorry Don’t agree .had a terrible experience with TPG . Shows need Australian engineers not foreigners who have NO idea what they doing . Lack empathy. Poor English etc recorded all telephone calls shows the need to be Australian based ,AWFUL

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @drcamaturcervix Customer service nil fixed my problem bring it back to Australia

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • mrpaulmanton paul manton aka gentle goose (@mrpaulmanton) reported

    @dodado23 @TPG_Telecom I know so many people with the same issue. how is something like this allowed to happen? I am just so disappointed in the lies and lack of honoring a contracted service agreement...

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap