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TPG Telecom

TPG Telecom Outage Report in Elsternwick, Glen Eira, Victoria

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Elsternwick, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Elsternwick, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Elsternwick, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne, and Caulfield South.

CityProblem TypeReport Time
Melbourne Internet 4 days ago
Melbourne Internet 4 days ago
Melbourne Internet 4 days ago
Melbourne Wi-fi 6 days ago
Melbourne Wi-fi 8 days ago
Melbourne Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Elsternwick, Victoria

Latest outage, problems and issue reports in Elsternwick and nearby locations:

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.

  • SimonOMelb
    Simon Owens (@SimonOMelb) reported from Melbourne, Victoria

    Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?

  • NickMSArnold
    Nick Arnold (@NickMSArnold) reported from Melbourne, Victoria

    @BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck

  • KazzaWilly
    Kazz Rose (@KazzaWilly) reported from Melbourne, Victoria

    Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Seems like there is a @TPG_Telecom outage every bloody week 🤬

  • erwin_renaldi
    Erwin Renaldi (@erwin_renaldi) reported from Melbourne, Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • suburbiageddon
    Suburbiageddon (@suburbiageddon) reported from Melbourne, Victoria

    Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh

  • _KGreally
    Kate (@_KGreally) reported from Melbourne, Victoria

    @TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken

  • rob29bennett
    Rob Bennett (@rob29bennett) reported from Melbourne, Victoria

    What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.

  • Le_digital_frog
    Franck (@Le_digital_frog) reported from Melbourne, Victoria

    Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.

  • Kat_Gourley
    Katherine Gourley (@Kat_Gourley) reported from Melbourne, Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • georgetweets2u
    george 🏹 (@georgetweets2u) reported from Melbourne, Victoria

    Some of the worst offenders: @TPG_Telecom @originenergy @Telstra

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬

  • davecalmercoach
    DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • CFCRMPM
    Ram (@CFCRMPM) reported from Melbourne, Victoria

    @TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.

  • rowtait
    Bill Tait (@rowtait) reported from Melbourne, Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • breadmilksugar
    Smithorama (@breadmilksugar) reported

    Dear @tpg_telecom / @iiNet, I have been a customer for 20+ years. You just decided I cannot pay my bill without giving you a photo of my passport (and face), and my mobile number. You suck. Did you learn nothing from @optus? Stop sucking. Yours sincerely, Ex-customer.

  • Scouse4ever4
    Scouse (@Scouse4ever4) reported

    @TPG_Telecom DOWN AGAIN!!!! Now on phone to new provider. WORST SERVICE IN HISTORY Writing to David Teoh

  • tonycshum
    🆃🅾🅽🆈 (@tonycshum) reported

    @TPG_Telecom Is there an outage in the Northern Beaches area? There’s no internet at all since 2:30 am.

  • hannah_diviney
    Hannah Diviney (@hannah_diviney) reported

    An "apology" that ends with "I'll never change/bow to a woke world" isn't an apology fyi @kyleandjackieo @KIIS1065. They think he can get away with anything he wants. But in 2022, bigotry has consequences. I think @TPG_Telecom & Bunnings should actually pull their sponsorship.

  • BondiBadBoy
    THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales

    @TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!

  • Mike_FactoryCC
    Michael M Shreenan (@Mike_FactoryCC) reported

    @TPG_Telecom is there a broadband outage Katoomba 2780

  • Tuska122
    Tuska122 (@Tuska122) reported

    @TPG_Telecom This morning a truck ripped out the overhead copper line to my house and I no longer have internet. Support keeps wanting to do tests on the line, but my house isn't connected to anything obviously

  • BaronvonKlar
    Baron von Klar Esq ✠🛩️ Gutsherr of Durian Schloss (@BaronvonKlar) reported

    Hey @TPG_Telecom if you're going to have your call centre in the third world then don't be surprised when customers get pissed off at the third world service. 10 days of jumping through hoops, dropped calls, emails not answered, and still no closer to having my service back.🤦🤦

  • lizjknock
    Elizabeth Knock (@lizjknock) reported

    Hey @TPG_Telecom I just spent 1 hour in a queue only to be put on hold again & have it cut out (ironic given your line of work). This is after a week of waiting to hear back re the internet I'm paying for but cant use. I will cancel my account if someone doesnt get in touch asap

  • alok77
    Alok Desai (@alok77) reported

    @TPG_Telecom Again the NBN is down. 2nd time today and also same happened 2 days back You need to fix this from happening time and again. Also it's not safe to message you details here.