TPG Telecom Outage Report in Elsternwick, Glen Eira, State of Victoria
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Elsternwick, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Elsternwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (59%)
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Wi-fi (20%)
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Phone (15%)
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E-mail (4%)
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Total Blackout (2%)
Live Outage Map Near Elsternwick, Glen Eira, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Elsternwick, State of Victoria
Latest outage, problems and issue reports in Elsternwick and nearby locations:
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Voice of Melbourne
(@rattlerspeak) reported
from
Melbourne, State of Victoria
@TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!
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Danielle Storey
(@DanielleJStorey) reported
from
Melbourne, State of Victoria
@TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise
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Kazz Rose
(@KazzaWilly) reported
from
Melbourne, State of Victoria
Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!
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Erwin Renaldi
(@erwin_renaldi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work
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Rob Bennett
(@rob29bennett) reported
from
Melbourne, State of Victoria
What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄
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Gallows
(@gallowshaunt) reported
from
Melbourne, State of Victoria
@TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.
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Katherine Gourley
(@Kat_Gourley) reported
from
Melbourne, State of Victoria
My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤
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Mark de Lisle
(@markdelisle) reported
from
Melbourne, State of Victoria
The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.
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Garry Warren
(@garry_warren) reported
from
Melbourne, State of Victoria
Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable
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Bill Tait
(@rowtait) reported
from
Melbourne, State of Victoria
@TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Michael Ciccone
(@_producermike) reported
from
Melbourne, State of Victoria
Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Mandy
(@mandyshell112) reported
@TPG_Telecom your service is absolutely horrendous. Your failure to provide consistent internet is severely impacting my ability to work from home. Outages without any compensation + won't allow me to change providers without having to pay. What a crock of ****. Bullshit service.
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MTCAR
(@MTamrakar4) reported
@TPG_Telecom Your technical team told me if I don’t like 0.83 map data speed I am getting, told to cancel the service 3 months ago! I tried to give TPG chance, every time I call your technical department, I can’t get through. Waiting on hold for hours!
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Hilarie de Polastron
(@vintagelace) reported
@TPG_Telecom Hi TPG. @NBN_Australia have just texted me asking to confirm or cancel tomorrow with them by 7am, but I already responded to you guys a different preferred date. Can’t contact @NBN_Australia till 8am. Don’t want to cancel because it won’t get fixed. Pls help. #kafkaesque
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#vgl strayz
(@mrstrayz) reported
@Jaryobtw @mckraybtw its been 30 mins **** u @TPG_Telecom
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Liam Dilley
(@liamdilley) reported
@TPG_Telecom Bad support and working on that is part of any business. The biggest Jono is staff lying to customers to get them off their back. Telling a detailed tail that’s not true or just admitting to not caring. I have had this now 3 times as a long term customer. It’s the worst sin
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Liam Dilley
(@liamdilley) reported
@TPG_Telecom support have a big tendency to give their customers lies on the phone basically and seem totally ok with it if you complain.
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Brett
(@Brett00472683) reported
@TPG_Telecom Not much point, your guy was adamant it was the wifi extender, now its disconnected anyway, wasn't going to wait 45 minutes on hold. Never a problem with the ADSL2 I had before, wish I didnt have to change it to NBN. Its sad, 14 yes without a problem. Ive read other reviews
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((Herschel🌹))
(@jaklacroix) reported
Wanna have a bad time? Call @TPG_Telecom customer service.
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abhiram sampath
(@abhiramsampath) reported
@TPG_Telecom Is there any problem with your services in Rhodes, NSW? Internet down from last 30 mins, this is now happening frequently? Do you have any serious plans to handle it or can you recommend some other provider who has better service than yours?
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abhiram sampath
(@abhiramsampath) reported
@TPG_Telecom @TPG_Telecom : Are you kidding me? Your member called with a response "We have an outage and we don't have an ETA when it will be done" .. But please make sure to put the last payment dates on my bills. Horrible service, Just get your service online so that I can move out.