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TPG Telecom

TPG Telecom outages and service status in Elsternwick, Victoria

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Elsternwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 75% Internet (75%)
  • 25% Wi-fi (25%)

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Elsternwick, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Elsternwick, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at TPG Telecom

TPG Telecom is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Elsternwick, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne, and Caulfield South.

CityProblem TypeReport Time
Melbourne Internet 13 days ago
Melbourne Internet 13 days ago
Melbourne Internet 13 days ago
Melbourne Wi-fi 16 days ago
Melbourne Wi-fi 17 days ago
Melbourne Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Elsternwick, Victoria

Latest outage, problems and issue reports in Elsternwick and nearby locations:

  • rowtait
    Bill Tait (@rowtait) reported from Melbourne, Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • mikedoeslife
    Mike Stevens (@mikedoeslife) reported from Melbourne, Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • garry_warren
    Garry Warren (@garry_warren) reported from Melbourne, Victoria

    Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Seems like there is a @TPG_Telecom outage every bloody week 🤬

  • Le_digital_frog
    Franck (@Le_digital_frog) reported from Melbourne, Victoria

    Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

  • lousanti
    Lous (@lousanti) reported from Melbourne, Victoria

    @TPG_Telecom is there an internet problem. It isn’t working. Northcote 3070.

  • h1pp074
    RC (@h1pp074) reported from Melbourne, Victoria

    @TPG_Telecom my home NBN FTTH 100mbps service is getting slower and slower any issues in the 3199 area!

  • NigelRichardson
    Nigel Richardson (@NigelRichardson) reported from Melbourne, Victoria

    Serious question - does anyone else have @NBN_Australia dropouts every time it rains ? I don’t think I’m imagining it - it’s almost like my internet stability in my house is based on a barometer. Anyone else got this - or just me ? @TPG_Telecom

  • bvlgogi_restipe
    tom (@bvlgogi_restipe) reported from Melbourne, Victoria

    @TPG_Telecom please can you stop sending me pamphlets "to the householder" at my address, offering three months free on FTTB is insulting and a waste of plastic and paper - I'm already a customer but not eligible for the offer

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.

  • _producermike
    Michael Ciccone (@_producermike) reported from Melbourne, Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage

  • markdelisle
    Mark de Lisle (@markdelisle) reported from Melbourne, Victoria

    The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.

  • SherylMinns
    Someone actually (@SherylMinns) reported from Melbourne, Victoria

    @slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.

  • SimonOMelb
    Simon Owens (@SimonOMelb) reported from Melbourne, Victoria

    Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?

  • KazzaWilly
    Kazz Rose (@KazzaWilly) reported from Melbourne, Victoria

    Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?

  • suburbiageddon
    Suburbiageddon (@suburbiageddon) reported from Melbourne, Victoria

    TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • handmadebyagirl
    Annie (@handmadebyagirl) reported

    I’ve had it with @TPG_Telecom Why is it when they want our business their services are seen as vital but when something is wrong we are expected to suck it up & go without the service we pay for? Time to find new provider I think

  • vkrishnav
    vinay krishna (@vkrishnav) reported

    @TPG_Telecom @sapphirereport @TPG_Telecom : I don't think you are on top of issues. I have followed up over 100 times in last 2 months but no firm action so far.

  • AviOrski
    AvSteR (@AviOrski) reported

    @NBN_Australia @n_c_oz @TPG_Telecom Joining nick on here! 2 properties are causing all this mess for so many of us!? Break in if you have to. We have had no ability to work, had to pay for extra child care costs and unable to manage basic life requirements. Every time estimate you push comes and goes! Fix it!!!

  • telip1977
    ElizabethR (@telip1977) reported

    @TPG_Telecom @NBN_Australia our internet is down AGAIN in rowville. What is the story

  • WesleyTokolosh
    andy cheadle (@WesleyTokolosh) reported

    @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?

  • mazavichar
    माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported

    @TPG_Telecom My problem is solved. Thanks

  • em_10
    Red (@em_10) reported

    @TPG_Telecom any issues in Nowra this evening? Internet been off for 1 hour

  • 01_MechaDragon
    Mike 🦊 (@01_MechaDragon) reported

    @TPG_Telecom NBN is down

  • grischatheissen
    Grischa Theissen (@grischatheissen) reported

    @TPG_Telecom Got an internet outage at my address. Tried to send you a dm here on twitter but twitter said it failed.

  • ianbfarquhar
    Ian Farquhar (@ianbfarquhar) reported

    @misullivan @GT_AUS @TPG_Telecom When I worked in Cisco, we had a pretty good ideas which ISPs were good, and which were garbage fly-by-nighters. iiNet used to be in the top three we really admired (and BTW, that list didn’t include any of the big three!) How the mighty have fallen.