TPG Telecom Outage Report in Elsternwick, Glen Eira, State of Victoria
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Elsternwick, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Elsternwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet
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E-mail
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Wi-fi
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Phone
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Total Blackout
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TV
Live Outage Map Near Elsternwick, Glen Eira, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Elsternwick, State of Victoria
Latest outage, problems and issue reports in Elsternwick and nearby locations:
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YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria
@TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.
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RC (@h1pp074) reported from Melbourne, State of Victoria
@TPG_Telecom Hi Mel, Have logged a service call with support. They are calling back later. We will do some testing!
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Domonique (@_domchantal) reported from Melbourne, State of Victoria
@TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out
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Beaver Murray (@yeppoon) reported from Melbourne, State of Victoria
@RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!
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Simon Pollock (@gtvone) reported from Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria
@TPG_Telecom Sorry but that’s not good enough. If an outage is planned you have enough time to plan a notification. My NBN has not connected since last night.
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YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria
@TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.
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365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria
@psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.
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jiten vij (@jitenvij) reported from Melbourne, State of Victoria
@TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.
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365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria
@TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.
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RC (@h1pp074) reported from Melbourne, State of Victoria
@TPG_Telecom my home NBN FTTH 100mbps service is getting slower and slower any issues in the 3199 area!
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Someone actually (@SherylMinns) reported from Melbourne, State of Victoria
@slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.
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Joshua (@joshua_esn) reported from Melbourne, State of Victoria
@TPG_Telecom new week... same slow internet
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Owain 🇬🇧 (@BigO_CS) reported from Melbourne, State of Victoria
@MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL
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Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Domonique (@_domchantal) reported from Melbourne, State of Victoria
@TPG_Telecom Internet continues to drop out randomly. The outcome of every incident that gets raised is “nothing is wrong” but then obviously there is something wrong because a proper functioning internet connection doesn’t drop out constantly
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Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria
Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Emily Angwin (@EmilyCAngwin) reported from Melbourne, State of Victoria
@TPG_Telecom Funny that, I was supposed to get a call today and it never happened.
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Domonique (@_domchantal) reported from Melbourne, State of Victoria
@TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wood (@pauljwoodau1) reported
@TPG_Telecom Porting from Telstra. Put in new sim. try to log in to TPG acct. Was sent a code to login. How will I receive a code on a mobile that is ported out already. Holy cow. What a dumb system.
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Don "God Abeg" Billiono (@GodAbeg40x) reported
@TPG_Telecom Lmao… what a joke, the worst service I have ever experienced anywhere in the world.
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Abhiram (@abhiramsampath) reported
@TPG_Telecom Internet is down in Rhodes NSW. Any issues or maintenance>?
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Shreya Jajoo (@Jajooness) reported
@TPG_Telecom terrible customer service team. Despite emailing multiple times regarding no service on my simcard, your team has now deactivated my number. I need a call back, this is extremely troublesome. #simbasg #tpgsg #simbatpg
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Surin Sam (@Persian_Lioness) reported
@TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line
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Surin Sam (@Persian_Lioness) reported
If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent
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vinay krishna (@vkrishnav) reported
@TPG_Telecom @sapphirereport @TPG_Telecom : I don't think you are on top of issues. I have followed up over 100 times in last 2 months but no firm action so far.
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Bronwyn Hart (@bronbonbon) reported
Is anyone else having internet service issues with in Red Hill Brisbane @TPG_Telecom
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Aussie Tech Guy (@NetworkDevOps) reported
Just had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain
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Schoeii (@schoeii) reported
@TPG_Telecom @crackerofacoote Hi @TPG_Telecom can you please kindly go pedal your bullshit elsewhere. Companies like yours are part of the problem. Nbn isn’t worth the paper that flyer is printed on, yet you still try force it down everyone’s throat. Instead putting pressure on govt to fix the infrastructure