TPG Telecom Outage Report in Elsternwick, Glen Eira, State of Victoria
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Elsternwick, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Elsternwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (65%)
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Wi-fi (20%)
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Phone (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map Near Elsternwick, Glen Eira, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
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TPG Telecom Issues Reports Near Elsternwick, State of Victoria
Latest outage, problems and issue reports in Elsternwick and nearby locations:
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Someone actually
(@SherylMinns) reported
from
Melbourne, State of Victoria
@slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.
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Joshua
(@joshua_esn) reported
from
Melbourne, State of Victoria
@TPG_Telecom new week... same slow internet
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RC
(@h1pp074) reported
from
Melbourne, State of Victoria
@TPG_Telecom Hi Mel, Have logged a service call with support. They are calling back later. We will do some testing!
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@TPG_Telecom Sorry but that’s not good enough. If an outage is planned you have enough time to plan a notification. My NBN has not connected since last night.
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Owain 🇬🇧
(@BigO_CS) reported
from
Melbourne, State of Victoria
@MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL
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Beaver Murray
(@yeppoon) reported
from
Melbourne, State of Victoria
@RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out
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Emily Angwin
(@EmilyCAngwin) reported
from
Melbourne, State of Victoria
@TPG_Telecom Funny that, I was supposed to get a call today and it never happened.
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom Internet continues to drop out randomly. The outcome of every incident that gets raised is “nothing is wrong” but then obviously there is something wrong because a proper functioning internet connection doesn’t drop out constantly
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RC
(@h1pp074) reported
from
Melbourne, State of Victoria
@TPG_Telecom my home NBN FTTH 100mbps service is getting slower and slower any issues in the 3199 area!
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!
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jiten vij
(@jitenvij) reported
from
Melbourne, State of Victoria
@TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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shlomy hurwitz
(@ShlomyHurwitz) reported
@TPG_Telecom the storms were 4 days ago how have you not fixed your WiFi coverage yet? Have to ask here not like your customer service line will answer the phone
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Pope Pious
(@Gibbot5000) reported
@TPG_Telecom please help. I have no phone connection so I can't call you.
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今天的哈娜也要心平气和
(@AlxFeXCTKt1x6Sd) reported
@TPG_Telecom my internet is down again🥲🥲🥲
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Lynne Edwards
(@lde164) reported
Hi @TPG_Telecom Currently approaching 50min. being given the run around trying to find status of installation fault first reported last Sunday. Now waiting for supervisor call back. Hard to recommend ‘service’ when it appears non-existent🤔
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Agnosticus
(@DoctorD_Oh) reported
@TPG_Telecom said they can provide #NBN to new address. A week later said NBN or other services not possible and asked me to cancel the contract. Now I am getting a cancellation fee. How is it my fault that #TPG website/@NBN_Australia data/records were incorrect/not up-to-date?
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Zombie Flanders
(@EzyBakeCoven666) reported
@TPG_Telecom what is going on? Your service is down, cannot log on to your website…
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Bathsheeb Saxe
(@SaxeDavidmoon3) reported
@TPG_Telecom I have sent photos and spent greater than 2hrs over the telephone during 5 separate calls. I’ve done enough it’s your turn. You have until Monday or service will be cancelled.
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Billmusk
(@Billmusk6) reported
@TPG_Telecom is there a service issue for NBN in Warriewood, NSW ?. No service since ~3pm immediately after a big storm. Waiting for >30 mins on the phone to ask the same question........
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peter lynch
(@peterly48047001) reported
@TPG_Telecom @concerned_custo See another example again of TpGs attitude to customers FIX it up
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abhiram sampath
(@abhiramsampath) reported
@TPG_Telecom It’s down again … What’s happening??