TPG Telecom Outage Report in Elsternwick, Glen Eira, State of Victoria
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Elsternwick, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Elsternwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (65%)
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Wi-fi (20%)
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Phone (8%)
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Total Blackout (4%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Elsternwick, Glen Eira, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
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TPG Telecom Issues Reports Near Elsternwick, State of Victoria
Latest outage, problems and issue reports in Elsternwick and nearby locations:
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Rob Bennett
(@rob29bennett) reported
from
Melbourne, State of Victoria
What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!
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Voice of Melbourne
(@rattlerspeak) reported
from
Melbourne, State of Victoria
@TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work
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Michael Ciccone
(@_producermike) reported
from
Melbourne, State of Victoria
Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!
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Danielle Storey
(@DanielleJStorey) reported
from
Melbourne, State of Victoria
@TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!
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Erwin Renaldi
(@erwin_renaldi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.
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Gallows
(@gallowshaunt) reported
from
Melbourne, State of Victoria
@TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!
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Garry Warren
(@garry_warren) reported
from
Melbourne, State of Victoria
Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.
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Bill Tait
(@rowtait) reported
from
Melbourne, State of Victoria
@TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you
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Kazz Rose
(@KazzaWilly) reported
from
Melbourne, State of Victoria
Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!
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Mark de Lisle
(@markdelisle) reported
from
Melbourne, State of Victoria
The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.
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Katherine Gourley
(@Kat_Gourley) reported
from
Melbourne, State of Victoria
My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Coco
(@Coco76785532) reported
@TPG_Telecom their customer service sucks
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Kitty Kavanagh | Black Lives Matter
(@chronicfab) reported
from
Westfield, State of Western Australia
...Confirmed that a technician callout has been booked for between 8am and 12pm tomorrow, but what reason do I have to believe that, at this point?? Literally none! I'd heard @TPG_Telecom had terrible customer support, but we haven't had to use it until now. No wonder...
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Kitty Kavanagh | Black Lives Matter
(@chronicfab) reported
from
Westfield, State of Western Australia
...technician visit to further investigate the issue. Please wait for the details regarding the schedule." So I called @TPG_Telecom again & was told a technician visit had NEVER BEEN BOOKED AT ALL. So I'd dragged my chronically ill *** out of bed at the crack of dawn for...
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Matt
(@Mattando97) reported
@TPG_Telecom Been having issues with our internet since you guys sent out a new 5g modem to us. Old modem got disconnected and our new one is not connecting to the internet at all. Been waiting over 24 hours at this point and my dad has been unable to work due to it
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❄️⛄️Sleeping Liars 🌈 📣
(@turdpolisher6) reported
@Aushiker @TPG_Telecom @slpng_giants_oz Kehoe is creepy ✅but then so are you Convicted of child grooming in magistrates court-the court that handles cases known as summary offences-motoring offences. minor criminal damage. common assault (not causing significant injury) No custodial sentence All about Perspective
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Zan
(@zanthius) reported
@TPG_Telecom - getting close to closing all the corporate accounts we have with you because of this issue - your mail servers are rejecting all emails from our domain with the error: 5.7.1 SPF unauthorized mail is prohibited. support refuses to help as I don't have a res account
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Tinfoyal
(@Tinfoyal) reported
@TPG_Telecom just got off the phone with tech support who have told me there is an outage until 6pm. No notification from you about it. Why don't you keep customers updated on social media if you can't be bothered sending an email or text?
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Christopher Allan
(@ChrisMusty) reported
Hey @TPG_Telecom I am not your customer anymore, stop sending me notifications. Update your customers details when they leave! Part of the reason I actually left!
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Schadenfreude & Apathy
(@SchadenfreudeA3) reported
@TPG_Telecom I called to cancel my service on the 3rd they wouldn't cancel it over the phone so I had to email to cancel my service on the 3rd, which I was told would be done in 24-48hrs. It's over 72hrs later and no reply, you tried to bill me, for the service I want cancelled.
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Kitty Kavanagh | Black Lives Matter
(@chronicfab) reported
from
Westfield, State of Western Australia
@TPG_Telecom I've genuinely never had customer service this blatantly, inexcusably BAD. We've had no wifi since Monday morning & I've been lied to & screwed around by 2 (maybe 3; we'll see) different operators since then. I called Monday afternoon & was told TPG was aware of...