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TPG Telecom

TPG Telecom Outage Report in Elsternwick, Glen Eira, Victoria

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Elsternwick, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Elsternwick, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 82% Internet (82%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Elsternwick, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne, and Caulfield South.

CityProblem TypeReport Time
Melbourne Internet 8 days ago
Melbourne Internet 8 days ago
Melbourne Internet 8 days ago
Melbourne Wi-fi 10 days ago
Melbourne Wi-fi 12 days ago
Melbourne Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Elsternwick, Victoria

Latest outage, problems and issue reports in Elsternwick and nearby locations:

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?

  • Claireabelle
    Claireabelle (@Claireabelle) reported from Melbourne, Victoria

    @TPG_Telecom I’ve been waiting for FTTP for over a month after being told there was a port and signing me up and taking my money, the port was never available??? Pls help

  • SimonOMelb
    Simon Owens (@SimonOMelb) reported from Melbourne, Victoria

    Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?

  • CFCRMPM
    Ram (@CFCRMPM) reported from Melbourne, Victoria

    @TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom Finally, my internet is up and running now. But, still have a issue with the phone line. One of the technicians already raised a case. Hope it will be fixed.

  • davecalmercoach
    DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Seems like there is a @TPG_Telecom outage every bloody week 🤬

  • NickMSArnold
    Nick Arnold (@NickMSArnold) reported from Melbourne, Victoria

    @BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck

  • georgetweets2u
    george 🏹 (@georgetweets2u) reported from Melbourne, Victoria

    Some of the worst offenders: @TPG_Telecom @originenergy @Telstra

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom No communication till I contact the company. If I need to have your service, first I have to suffer bit then give your service and take my money?

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom Lack of communication within your company is letting customers down.

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom You are not the only internet provider in Australia. Keep that in mind. I will consider other possibilities, if you are unable to active my service before 2pm today.

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.

  • Le_digital_frog
    Franck (@Le_digital_frog) reported from Melbourne, Victoria

    Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN

  • _KGreally
    Kate (@_KGreally) reported from Melbourne, Victoria

    @TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken

  • suburbiageddon
    Suburbiageddon (@suburbiageddon) reported from Melbourne, Victoria

    Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Karenkk_axel
    Karen 🐶总有云散月明时🐱 (@Karenkk_axel) reported

    .@TPG_Telecom your senior tech support once again promised to call me, and once again failed to call me. Is one week without internet for a customer who work from home not serious enough to even warrant a call? #TPG #TPGSucks

  • VicBari
    Vic Bari (@VicBari) reported

    @TPG_Telecom still no nbn service. What is wrong with you?

  • Karenkk_axel
    Karen 🐶总有云散月明时🐱 (@Karenkk_axel) reported

    .@TPG_Telecom your tech support team can't even tell the difference between occasional service interruption to no internet service at all. 🤡 #TPG #TPGSucks

  • Siezethemeanss
    PrimmSlimm (@Siezethemeanss) reported

    We use @amaysimAU @lebaraau and @TPG_Telecom for our mobile and home internet service.. They are all down, issues for the last couple of hours. Is anyone else in #Australia having telco issues other countries say they are, is the big ocean cable ok? #internetoutage

  • MelissaDancey
    Melissa Dancey🇦🇺 (@MelissaDancey) reported

    Really @TPG_Telecom, after I asked your customer service to correct my address before a parcel was sent! You still sent the parcel to the wrong address. I only found out after ringing StarTrack. Now I have to wait until the end of the day and then ring them to readdress it.

  • sonali_b25
    Sonali Soni (@sonali_b25) reported

    @TPG_Telecom I just called TPG got connect after a hold of 40 minutes I could hear the agent properly and he could too but after some time pretended he cannot hear and disconnected our call. Pathetic customer services no resolution #frustation #nilcustomersatisafaction

  • danialgowans
    Danial Gowans Photography (@danialgowans) reported

    @TPG_Telecom why is there no internet in the Kingsford / Kensington areas ? Is there an issue ?? There is nothing on ur outages page as per normal .. hopeless service honestly !!

  • sonali_b25
    Sonali Soni (@sonali_b25) reported

    @TPG_Telecom now I finally got@to@speak to case manager and guess what the lady said that she cannot help us at any resolution and better to cancel the connection and think about other services. That’s how they help their customers

  • VicBari
    Vic Bari (@VicBari) reported

    @TPG_Telecom planned outage on a Sunday. A heads up would have been nice.

  • DaveBotton
    Dave (@DaveBotton) reported

    @TPG_Telecom Why is it that your status page says planned maintenance but nbnco says unplanned. NSW 2060. Fix it.