TPG Telecom Outage Report in Elsternwick, Glen Eira, State of Victoria
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Elsternwick, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Elsternwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (59%)
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Wi-fi (20%)
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Phone (15%)
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E-mail (4%)
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Total Blackout (2%)
Live Outage Map Near Elsternwick, Glen Eira, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
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TPG Telecom Issues Reports Near Elsternwick, State of Victoria
Latest outage, problems and issue reports in Elsternwick and nearby locations:
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out
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jiten vij
(@jitenvij) reported
from
Melbourne, State of Victoria
@TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.
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Joshua
(@joshua_esn) reported
from
Melbourne, State of Victoria
@TPG_Telecom new week... same slow internet
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.
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Owain 🇬🇧
(@BigO_CS) reported
from
Melbourne, State of Victoria
@MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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Beaver Murray
(@yeppoon) reported
from
Melbourne, State of Victoria
@RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.
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RC
(@h1pp074) reported
from
Melbourne, State of Victoria
@TPG_Telecom Hi Mel, Have logged a service call with support. They are calling back later. We will do some testing!
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.
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Emily Angwin
(@EmilyCAngwin) reported
from
Melbourne, State of Victoria
@TPG_Telecom Funny that, I was supposed to get a call today and it never happened.
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom Internet continues to drop out randomly. The outcome of every incident that gets raised is “nothing is wrong” but then obviously there is something wrong because a proper functioning internet connection doesn’t drop out constantly
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Someone actually
(@SherylMinns) reported
from
Melbourne, State of Victoria
@slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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MT Cap
(@MTCap8) reported
@abhiramsampath @TPG_Telecom I'm having the same issues again as well
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abhiram sampath
(@abhiramsampath) reported
@TPG_Telecom @TPG_Telecom : Are you kidding me? Your member called with a response "We have an outage and we don't have an ETA when it will be done" .. But please make sure to put the last payment dates on my bills. Horrible service, Just get your service online so that I can move out.
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#vgl strayz
(@mrstrayz) reported
@Jaryobtw @mckraybtw its been 30 mins **** u @TPG_Telecom
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MTCAR
(@MTamrakar4) reported
@TPG_Telecom Your technical team told me if I don’t like 0.83 map data speed I am getting, told to cancel the service 3 months ago! I tried to give TPG chance, every time I call your technical department, I can’t get through. Waiting on hold for hours!
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Mandy
(@mandyshell112) reported
@TPG_Telecom your service is absolutely horrendous. Your failure to provide consistent internet is severely impacting my ability to work from home. Outages without any compensation + won't allow me to change providers without having to pay. What a crock of ****. Bullshit service.
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🍯
(@jjjadedx) reported
@TPG_Telecom hi internet just dropped out. Is service down again ?
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Brett
(@Brett00472683) reported
@TPG_Telecom they said I had a week to trial it, it is pathetic. I spoke to tech about my original connection and he argued it was the wifi extender. Shows a reasonable speed if you do a speed test, although upload av 1.5. Try DL something and its throttled. Real bad, new one sht
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Hilarie de Polastron
(@vintagelace) reported
@TPG_Telecom Hi TPG. @NBN_Australia have just texted me asking to confirm or cancel tomorrow with them by 7am, but I already responded to you guys a different preferred date. Can’t contact @NBN_Australia till 8am. Don’t want to cancel because it won’t get fixed. Pls help. #kafkaesque
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Brett
(@Brett00472683) reported
@TPG_Telecom I tried to call them to say I didn't want the new one, but said we are experiencing a heavier call load than normal and 45 minutes wait, no thanks. So I've decided to keep their ****** one whilst I find another provider. They were always good but turned bad for me
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MTCAR
(@MTamrakar4) reported
@TPG_Telecom You technical team told me if I don’t like 0.83 map data speed cancel the service 3 months ago! I tried to give TPG chance, every time I call you technical department, can’t get through. Waiting on hold for hours!