TPG Telecom Outage Report in Galston, Hornsby Shire, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Galston, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (63%)
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Wi-fi (19%)
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Phone (10%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Galston, Hornsby Shire, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Galston, State of New South Wales
Latest outage, problems and issue reports in Galston and nearby locations:
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Melanie Pitkin
(@melanie_misr) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!
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🅳🅰🆅🅸🅳 🏳️🌈
(@BoredPuffin) reported
from
Sydney, State of New South Wales
@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
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Simon H
(@simon300376) reported
from
Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.
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Samantha Skinner
(@samskin) reported
from
Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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AJ Crofts
(@watts_aj) reported
from
Sydney, State of New South Wales
@TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.
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john foster
(@jayohaychen) reported
from
Sydney, State of New South Wales
I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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Callum
(@DarkWolfized) reported
from
Sydney, State of New South Wales
So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.
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M
(@mj98760) reported
from
Sydney, State of New South Wales
Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
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BadRequest()
(@Saadie) reported
from
Sydney, State of New South Wales
@arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth
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Karen Barker
(@kaz_a_blanca) reported
from
Sydney, State of New South Wales
Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
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Brendan King
(@BrendanJKing) reported
from
Sydney, State of New South Wales
.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
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Sarah Louise Maxwell
(@SarahMaxwell_22) reported
from
Sydney, State of New South Wales
@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto Nate 🇦🇺 66K_JD
(@ENVS_001) reported
@TPG_Telecom Hi TPG, we have just signed up with you and received an email yesterday saying that our connection is complete. However, our telephone line is dead and nothing is happening with the modem. Can you please help?
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Patlz
(@Patlz_) reported
@TPG_Telecom please help 600+ before now only 100 ?? I’m going crazy!!!
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tom
(@bvlgogi_restipe) reported
from
Melbourne, State of Victoria
@TPG_Telecom please can you stop sending me pamphlets "to the householder" at my address, offering three months free on FTTB is insulting and a waste of plastic and paper - I'm already a customer but not eligible for the offer
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NiKiZe😷
(@nikize0) reported
@TPG_Telecom Thanks for the reply. Without IPv6 it is fraud to claim that you provide internet service. Plain and simple. So again, do you claim to provide internet service? And is that without IPv6?
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Gamble on
(@Gambleon2) reported
@TPG_Telecom TPG is pathetic. Just trying to close my account with them has taken hours of my time and multiple people. Horrendous service and definitely don’t recommend this company.
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Lisa Johnson
(@LisaJohnson2002) reported
@TPG_Telecom Thanks, support called me back. There is a ticket now and engineers are looking at it
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Vinodh Murthy
(@Vinuodh) reported
@TPG_Telecom NBN is not working from yesterday evening. I got a message saying service is affected and will let you know once resolved. Haven't heard anything after that and service is still down.
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Bort Flancrest
(@bortflancrest) reported
My internet speed sucks today with endless lag and drop-outs, yet the @TPG_Telecom speed test and @Speedtest both say my connection is strong and steady. Life is a struggle.
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Roslyn Ellis
(@rozywhitelight) reported
@TPG_Telecom consistent drop outs of my fttb, they are debiting my account today for the extremely high fee for service that is not reliable. Phone chasey with a Phillipine call centre, 3 times at least today, they transfer me from one area to another and then I get cut off grr
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Vix Willis
(@VixWillis) reported
@TPG_Telecom is service down in Coogee 2034? Haven't been able to connect since 7pm last night. Thanks