TPG Telecom Outage Report in Galston, Hornsby Shire, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Galston, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (79%)
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Wi-fi (8%)
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Total Blackout (5%)
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Phone (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Galston, Hornsby Shire, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Galston, State of New South Wales
Latest outage, problems and issue reports in Galston and nearby locations:
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.
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Brendan King
(@BrendanJKing) reported
from
Sydney, State of New South Wales
.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
@TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia
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Sarah Louise Maxwell
(@SarahMaxwell_22) reported
from
Sydney, State of New South Wales
@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.
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john foster
(@jayohaychen) reported
from
Sydney, State of New South Wales
I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Callum
(@DarkWolfized) reported
from
Sydney, State of New South Wales
So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.
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BadRequest()
(@Saadie) reported
from
Sydney, State of New South Wales
@arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
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Melanie Pitkin
(@melanie_misr) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!
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Simon H
(@simon300376) reported
from
Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
@NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.
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M
(@mj98760) reported
from
Sydney, State of New South Wales
Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue
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Jules
(@bunny_09) reported
from
Sydney, State of New South Wales
@TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on
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Karen Barker
(@kaz_a_blanca) reported
from
Sydney, State of New South Wales
Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
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AJ Crofts
(@watts_aj) reported
from
Sydney, State of New South Wales
@TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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andy cheadle
(@WesleyTokolosh) reported
@TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?
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andy cheadle
(@WesleyTokolosh) reported
@TPG_Telecom No, all you need to do is to publicly share an estimated timescale for the solution of the problem, since it affects all standalone accounts, not just mine. Can you do that or not?
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Prateek Nayak
(@pnyak_) reported
@TPG_Telecom @LynnD_1401 So service restoration by 7AM tomorrow? 😓
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Myckael Mahe
(@MyckaelMahe) reported
@TPG_Telecom Hello team, Customer ID: 5170017 Address 14/90 Coogee Bay rd Coogee, NSW 2034 It looks like my internet is down. Could you please advise me. Is there any outage in Coogee at the moment or else?
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Lynn
(@LynnD_1401) reported
@LadyGarter @TPG_Telecom Same here! I got through but still down!
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Paula Boardman
(@PaulaBoardman) reported
@TPG_Telecom is there a system outage?? I’d been experiencing temporary/short outages but it’s not connecting at all now
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Aussie Tech Guy
(@NetworkDevOps) reported
@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.
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andy cheadle
(@WesleyTokolosh) reported
@TPG_Telecom For anyone who operates a standalone mobile account with TPG, be aware that they turned off services 5 days ago. No warning, no explanation, no updates. Just got off the phone with Customer Disservice, and STILL no progress. Clueless. Is TPG in trouble?
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Tim Williams
(@mySMtips) reported
@TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!
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Chiharu Yoshida/吉田 千春
(@Chiharu_yoshida) reported
@TPG_Telecom Hi, turned on the wifi but can’t connect internet this morning. There is any trouble issues? Thank you