TPG Telecom Outage Report in Galston, Hornsby Shire, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Galston, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (84%)
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Total Blackout (5%)
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Phone (5%)
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Wi-fi (3%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Galston, Hornsby Shire, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Galston, State of New South Wales
Latest outage, problems and issue reports in Galston and nearby locations:
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders
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🅳🅰🆅🅸🅳 🏳️🌈
(@BoredPuffin) reported
from
Sydney, State of New South Wales
@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy
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Karen Barker
(@kaz_a_blanca) reported
from
Sydney, State of New South Wales
Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.
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Poonam Gururajan
(@poonam_guru) reported
from
Sydney, State of New South Wales
@TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
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Pamcake (Summer Type)
(@PrimcessPamcake) reported
from
Sydney, State of New South Wales
@sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data
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Samantha Skinner
(@samskin) reported
from
Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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stu
(@stu_watches) reported
from
Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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Vijay
(@Vijay_SRK) reported
from
Sydney, State of New South Wales
@TPG_Telecom Is the service down?
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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The Cracks in Exile
(@Crackleacklekin) reported
@TPG_Telecom Hi there - my NBN home internet seems to be having issues this evening. Was running really slowly when I got home, so I reset the NTD and my router. Now I have no internet - seems to be DNS related? Reset both devices a few times without success. Any advice?
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Jason Steen
(@Steen_Dr) reported
hey @NBN_Australia, can anyone explain why my fttc box occasionally (every 2 weeks or so) needs a hard power cycle to work again. internet drops, however all 4 lights stay blue. Only solution is powercycle the nbn box. cycling @TPG_Telecom modem does nothing. Is this common?
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Just Bring It
(@Anks814) reported
@TPG_Telecom one of the pathetic service and Internet provider. This is the last chance I am giving you. If my Internet issues not fix by tomorrow, I am going to cancel your service without paying any exit fees. @NBN_Australia #Internet
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Rashmi Trivedi
(@RashmiTrivedi9) reported
@TPG_Telecom u done it again - had to stay on the call 2 hrs - my internet service was stopped today all of a sudden - my account had wrong details - escalated to the manager in charge - promised call back in 20 min - it has been over 2 hrs - no call from TPG- m without internet
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Benoit HAMET
(@benoit_hamet) reported
@TPG_Telecom @networkoutage Since about 6:30 no NBN and no phone; modem restarted multiple times Please fix
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Tony D
(@Tonyfarang) reported
@TPG_Telecom anyone else email gone down and tpg asking for password? I rang tpg apparently a number of people are ringing in. last time this happened I was out of emails for 5 days
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Jason Steen
(@Steen_Dr) reported
@TPG_Telecom thats the whole problem. theres no problem now, i've worked out how to fix it myself. what I want to know is, should it be doing it at all, and is it expected behaviour? as for the rain problem, check yesterdays logs on my account. guarantee it dropped 10 times.
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Stan Goodvibes
(@StanGoodvibes) reported
@TPG_Telecom I'm in Bexley North, Sydney. Ever since the big rainstorm 2 weeks ago the internet has been terrible. We get 24mbs at best, and then it drops off completely and kills netflix/Prime/laptop. Worse in the evenings. What happened?
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That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸
(@thatmouthywoman) reported
I go online to find a solution. I can't. I call Customer Service. So far, I've been waiting on the phone for 45 mins. It appears @TPG_Telecom can spare no expense or effort to get their money, but invest in enough staff at Customer Service? Nah. Takes away from profits, right?
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Censored in Melb, Australia
(@1976charger) reported
@TPG_Telecom What is going on? Is my email doing down now a monthly occurrence? This is becoming a joke