TPG Telecom Outage Report in Galston, Hornsby Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Galston, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at TPG Telecom
TPG Telecom is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (76%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (3%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Galston, Hornsby Shire, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Galston, State of New South Wales
Latest outage, problems and issue reports in Galston and nearby locations:
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Paul Danyluk (@PaulDanyluk) reported from Sydney, State of New South Wales
@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
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MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode
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iklash (@iklash) reported from Sydney, State of New South Wales
@TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup
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Kerrie Barker (@kezz78) reported from Sydney, State of New South Wales
So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
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James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales
@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
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MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
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Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales
I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux
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James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales
@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
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Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales
@TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.
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Rohan Kleem (@rohankleem) reported from Sydney, State of New South Wales
Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you
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Ramakrishnan NK (@RK281087) reported from Sydney, State of New South Wales
@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, State of New South Wales
@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Matt Williams (@Matt_Williams67) reported from Sydney, State of New South Wales
So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke
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Ronak Patel (@ronakpatel09) reported from Sydney, State of New South Wales
@TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
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Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Matt James (@MattJamesAus) reported from Sydney, State of New South Wales
@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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I like butter Vegemite, honey, and cheese on toast (@DannyDangerOz) reported
3/5 And @TPG_Telecom can't just go blaming their outsourced overseas call centre staff, because they only do as they're told. It should never have reached the retention team in the first place!
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Joy Ang (@joyangblue) reported
@TPG_Telecom good morning TPG, I am trying to see areas with NBN issues Mt Druitt doesn't seem to be on the list but I am having trouble connecting laptop to internet
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Sina (@Ork_Sina) reported
@TPG_Telecom is there a outage in the banksia area (2216)?
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Matt (@Mattando97) reported
@TPG_Telecom Been having issues with our internet for the past 2 days. Speeds are fine but all wifi devices are experiencing bad packet loss (sometimes hitting 100% loss) and is causing problems with logging in to online services. Any help?
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sick of it (@sickofi42653696) reported
@lstcrimedetecto @TPG_Telecom They never help. Useless
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Fluffy632069 (@lstcrimedetecto) reported
@TPG_Telecom hi there why is that the wifi connection is so slow today I couldn’t even watch YouTube on my tv, I did the speed test and it’s normal,
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Kitty Kavanagh | Black Lives Matter (@chronicfab) reported from Westfield, State of Western Australia
...technician visit to further investigate the issue. Please wait for the details regarding the schedule." So I called @TPG_Telecom again & was told a technician visit had NEVER BEEN BOOKED AT ALL. So I'd dragged my chronically ill *** out of bed at the crack of dawn for...
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Tinfoyal (@Tinfoyal) reported
@TPG_Telecom just got off the phone with tech support who have told me there is an outage until 6pm. No notification from you about it. Why don't you keep customers updated on social media if you can't be bothered sending an email or text?
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Theo 🛠 (@TheoKyrillidis) reported
@TPG_Telecom I don't understand why the person I called didn't want to help me then, instead said she'd send the other caller an email. @ACCAN_AU
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CoffeeComa (@Ishchadha1) reported
@TPG_Telecom @networkoutage My internet is again not working.Same thing happened last week and it’s again down today. I keep on getting the message that “You are not connected to internet “. The increase in the price is not justified because the service is not on point.