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TPG Telecom

TPG Telecom Outage Report in Geelong, Victoria

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Geelong, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Geelong, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 83% Internet (83%)
  • 7% Phone (7%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Geelong, Victoria

Latest outage, problems and issue reports in Geelong and nearby locations:

  • irespectonline
    Fiona Lucas - Community & Relationship Marketing (@irespectonline) reported from Geelong, Victoria

    @TPG_Telecom are your servers down? Or are we getting punished in the community for not being impressed that without a price reduction our upload speeds are being reduced ? Australia has some of the most expensive internet in the world - we should be gaining speed !

  • m_wawrzycki
    Michelle Wawrzycki (@m_wawrzycki) reported from Geelong, Victoria

    @TPG_Telecom why have I not got internet almost 3 hrs in Norlane Victoria 3214 pls explain am not a happy customer

  • cory_actually
    Cory (@cory_actually) reported from Geelong, Victoria

    @byronkaye Poor TPG 🙄

  • CoryTalksPod
    Cory Talks Podcast (@CoryTalksPod) reported from Geelong, Victoria

    @MinhKular @MGliksmanMDPhD @TPG_Telecom So saying, “you offer a ********* service” is not one the accept?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • paleofuture
    Matt Novak (@paleofuture) reported

    We’re at the point where @TPG_Telecom says I need to make my landlord install new sockets. And won’t refund me for internet service I never received. In fact, they say I owe hundreds of dollars as an early termination fee. Avoid this company like the plague.

  • Nixon_Gill
    Nixon Gill (@Nixon_Gill) reported

    @TPG_Telecom Hi team. My elderly mother has been waiting 4 days for a engineer to call her to connect her landline that’s still not working from her new connection in Dec 2021. Can someone please sort this out. 35 days without a landline for a lady who would have 3 calls a day.

  • PholmanHolman
    Peter Holman (@PholmanHolman) reported

    Trying to get a satisfactory resolution from @TPG_Telecom is impossible. My @NBN_Australia is not working AGAIN, they follow a script and have no idea how to resolve the problem! Customer service is somewhat missing!!!

  • GreedyOsprey
    Benny (@GreedyOsprey) reported

    @TPG_Telecom service down at Algester 4115!

  • tarac1
    Tara of the Goldie 💉💉💉 (@tarac1) reported

    @TPG_Telecom having way too many problems with you at the moment. My 82 year old mother doesn't have a phone that is working. Using the call back service. Call dropped out and there's has been no call back. Not happy.

  • Lecrappe
    Lecrappe (@Lecrappe) reported

    @TPG_Telecom please update me on my failing HFC network issue re: 12054135. Why can't anyone help me?

  • jimmydu
    Jimmy Du (@jimmydu) reported

    Hey @TPG_Telecom is there an outage in Baulkham Hills area? Internet went down for over an hour now without any news or updates on either your and NBN sites.

  • NigelRichardson
    Nigel Richardson (@NigelRichardson) reported

    @TPG_Telecom Thank you. Couldn’t reach tech support on the phone and our connection has been unstable / pretty much unusable over the past 24 hours. Dropouts and reconnections every 5 mins or so. Thank you for your help. Much appreciated.

  • paleofuture
    Matt Novak (@paleofuture) reported

    If you’re in Australia avoid @TPG_Telecom at all costs. I just need internet and I’ve wasted two days getting transferred over a dozen times by customer service. Hung up on me twice. Feel like I’m losing my mind.

  • TalkingFrankCom
    Frank Talking (@TalkingFrankCom) reported

    @TPG_Telecom really slow internet speeds today 70Mbps compared with yesterday’s 450 Mbps. Why?