TPG Telecom Outage Report in Geelong, State of Victoria
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Geelong, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Geelong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (57%)
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Wi-fi (21%)
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Phone (15%)
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E-mail (4%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Geelong, State of Victoria
Latest outage, problems and issue reports in Geelong and nearby locations:
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Cory
(@cory_actually) reported
from
Geelong, State of Victoria
@byronkaye Poor TPG 🙄
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Michelle Wawrzycki
(@m_wawrzycki) reported
from
Geelong, State of Victoria
@TPG_Telecom why have I not got internet almost 3 hrs in Norlane Victoria 3214 pls explain am not a happy customer
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Al Bendall
(@AlBendall) reported
@TPG_Telecom Unfortunately you're again incorrect Daisy, I'm the one thats been making these calls - is your outbound phoneline out of order? Additionally you people committed to having this issue resolved by 8.00am on 12 January. Only 4 days late. I's still not done. #crapservice #tpgfail
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Faysal Tanim
(@faysaltanim) reported
@TPG_Telecom I have just DMed all my details. There is no internet since last tweet!! What the hell is going on? I am having to work extended hours because of internet outage as I fully WFH!
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Al Bendall
(@AlBendall) reported
@TPG_Telecom Your provisioning team have done SFA for a week now. I'm also over the use of "monitoring" as a verb - you haven't done a thing to drive the resolution of this issue. #moreCrapService #talkischeap
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Al Bendall
(@AlBendall) reported
@TPG_Telecom And btw, your callback service doesn't work and a 40+ minute wait time suggests I'm not the only customer who's over this #crapservice #tpgfail
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Al Bendall
(@AlBendall) reported
@TPG_Telecom After spending a further 30 minutes on hold only to be told you're "still waiting for an update". Its about time @TPG_Telecom get off their arses and drive this issue to resolution. Ive been waiting for nearly a week while your people to bugger all. Unacceptable.
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Faysal Tanim
(@faysaltanim) reported
@TPG_Telecom I complained at 9.12pm.. it’s 1.23am already and I haven’t got internet back yet. This is nightmare. What has happened to you guys? If you can not provide service then please let us know ASAP so that I can decide to switch.
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Karen #WaywardForever
(@CharmedKaren6) reported
@TPG_Telecom every since midnight i have had no internet. i have tried multiple times to restart my modem and nothing. why is a planned outage causing this? i have stuff i need to get done.
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Al Bendall
(@AlBendall) reported
@TPG_Telecom Unfortunately your app doesn't reflect this nor did you contact me. I've now spent the better part of today chasing this up. A crap customer experience? Absolutely!! The 'active connection' you mentioned is not my concern, and furthermore with iiNet - a company YOU OWN!!
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Roger Le Grand
(@RogerLG1975) reported
Long term customers of @TPG_Telecom and now looking to change to a new provider. Really disappointed with the customer service at TPG. All we wanted to do was change address but in the same town. Anyone have suggestions of alternative providers?
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CR
(@sorcajo1) reported
@TPG_Telecom It has been raised a few times but nothing has been done- it’s been 2 weeks already . two technicians have come but they have not been capable to solve the problem. Tpg was supposed to send a technician again yesterday but the text confirming the booking has not been received