TPG Telecom outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Chris (@chrisgourley1) reported 4 minutes ago from Newcastle, New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

• 
  Reetu Mutti (@ReetuMutti) reported 27 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eddie vom (@zenvom1) reported 4 minutes ago

  @TPG_Telecom @NBN_Australia once again problems with NBN connection. 3rd time within a month. Not surprised my neighbours (x3) had same problems and the technician repairs theirs yesterday and leaves ours not functioning. Cmon do better.

• 
  Nic A (@n_c_oz) reported 4 minutes ago

  @NBN_Australia @TPG_Telecom What does “network noise” mean? And how does that affect a whole area? Can’t their connection just be throttled or disconnected

• 
  AndresD. (@AndresDesaix) reported 5 minutes ago

  @TPG_Telecom hello guys, can I DM you, cuz I have a problem with my simcard activation 🙏

• 
  🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported 6 minutes ago

  @TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.

• 
  Quang (@traihp86) reported 7 minutes ago

  @TPG_Telecom The outage is no longer listed in the service page but my nbn connection is still out. What is going on?

• 
  Aussie Tech Guy (@NetworkDevOps) reported 10 minutes ago

  Just had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain

• 
  Shreya Jajoo (@Jajooness) reported 13 minutes ago

  @TPG_Telecom terrible customer service team. Despite emailing multiple times regarding no service on my simcard, your team has now deactivated my number. I need a call back, this is extremely troublesome. #simbasg #tpgsg #simbatpg

• 
  Christopher Ruiz (@Chris_Ruiz777) reported 16 minutes ago

  @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

• 
  Bree Wyatt (@breebreerocks) reported 18 minutes ago

  @TPG_Telecom unsure why you requested to use my tpg email for info re my new home connection when you CANCEL AND CLOSE that email to move the account. Thanks for cutting my connection to all my moving services the day before I move.

• 
  bumpyroadtobubba 👩‍👧🐶🐶🌱 (@princessmaryjo) reported 21 minutes ago

  @TPG_Telecom how is it that my elderly mother has had no service for almost 24 hours and no response from you? Customer service at its worst!