TPG Telecom outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Chris (@chrisgourley1) reported 6 minutes ago from Newcastle, New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

• 
  Reetu Mutti (@ReetuMutti) reported 25 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prateek Nayak (@pnyak_) reported 2 minutes ago

  @TPG_Telecom @LynnD_1401 So service restoration by 7AM tomorrow? 😓

• 
  Aussie bloke - who loves dogs (@rob29bennett) reported 2 minutes ago

  @TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think

• 
  Julian Lee (@SaberNodoka) reported 7 minutes ago

  @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.

• 
  Mr SD (@mrbhavani) reported 7 minutes ago

  @TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy tonight itself!

• 
  Christopher Ruiz (@Chris_Ruiz777) reported 7 minutes ago

  @TPG_Telecom NBN service seems to be out again in the same area, any update on what the issue is and when it will be back online?

• 
  Skarfigo (@Skarfigo) reported 8 minutes ago

  @TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne

• 
  guseyk (@guseyk) reported 8 minutes ago

  Hey @TPG_Telecom why had my internet gone so bad?

• 
  David Fogarty (@davejem) reported 9 minutes ago

  @Craig_Zimmerman @TPG_Telecom Hot tip - call their help desk - provider will likely need to book a nbn tech for replacement. Longer you wait, the lower in the queue...

• 
  andy cheadle (@WesleyTokolosh) reported 11 minutes ago

  @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?

• 
  HYE PRIDE (@thelifeofhye) reported 12 minutes ago

  @TPG_Telecom Hi the assessment team has been here from nbn all day and still they can't fix the problem