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TPG Telecom

TPG Telecom Outage Report in Newcastle, New South Wales

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 82% Internet (82%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • chrisgourley1
    Chris (@chrisgourley1) reported from Newcastle, New South Wales

    @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • rask_leif
    Leif Rask (@rask_leif) reported

    The technician said that the line to my house was capped to theoretical max of 79Mbps but the service was throttled below this. Now it’s at 100Mbps (max 127Mbps vs 79Mbps on line) which is what I’ve been paying for all along. @TPG_Telecom - not impressed!

  • prawnhead1970
    andrew (@prawnhead1970) reported

    @TPG_Telecom no internet. What’s going on?! So frustrated. WFH ruined. Deadline tomorrow. FIX IT!!!!!!

  • rask_leif
    Leif Rask (@rask_leif) reported

    @TPG_Telecom NBN has been terrible ever since the Feb rains. Recovering slowly, but still multiple daily outages and speeds variable.

  • bvlgogi_restipe
    tom (@bvlgogi_restipe) reported from Melbourne, Victoria

    @TPG_Telecom please can you stop sending me pamphlets "to the householder" at my address, offering three months free on FTTB is insulting and a waste of plastic and paper - I'm already a customer but not eligible for the offer

  • popdotcurry
    SUBA (@popdotcurry) reported

    @TPG_Telecom your suppoprt team sucks

  • madherbertson
    Madelynne Herbertson (@madherbertson) reported

    @TPG_Telecom @SeniorGeek888 Can you respond to this publicly please? It is affecting iinet and internode customers also and no nbn outage is detected.

  • rask_leif
    Leif Rask (@rask_leif) reported

    @TPG_Telecom Hi Geli. I just spoke to one of your people on the phone. They are going to investigate the technician report further with NBN to see if it was configured incorrectly since inception. I have been reporting speed issues and disconnections ever since it was installed.

  • rask_leif
    Leif Rask (@rask_leif) reported

    @TPG_Telecom I’m only asking that if you or NBN have been providing the wrong service, that you take responsibility and accountability and provide a refund for service not provided.

  • thyjamison
    ThyJamison (@thyjamison) reported

    @PauleQuan @Telstra Switch to @TPG_Telecom fam, literally never had an issue with them

  • VixWillis
    Vix Willis (@VixWillis) reported

    @TPG_Telecom is service down in Coogee 2034? Haven't been able to connect since 7pm last night. Thanks