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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
Total Blackout (3%)
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TPG Telecom Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
Newcastle, State of New South Wales
@ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
@TPG_Telecom Porting from Telstra. Put in new sim. try to log in to TPG acct. Was sent a code to login. How will I receive a code on a mobile that is ported out already. Holy cow. What a dumb system.
@TPG_Telecom , I've been on the phone for support since noon, waited almost 1h, after couple seconds of connection the call was disconnected. Rinsed & repeated 3 times. On the 4th attempt. Not happy :(
@TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy
@TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.
@TPG_Telecom I’m trying to update my credit card with you guys and it’s impossible, spent 2 hours on the phone, have gone through every possible online step, have had test transactions hit my card and we’re still not there, can someone useful help me?
@TPG_Telecom I want to return the modem but the customer service doesn't help me with the issue!!!
Love getting ripped off by @TPG_Telecom Internet outage lasted for more than 4 days, no fault determined by useless technician, told it was an outage by "online specialists." Told I was going to get lost days credited off next bill, surprise surprise it never did. #tpg
@TPG_Telecom anyone experiencing trouble in the stonnington area? My internet keeps disconnecting and ive restarted it
Hey @TPG_Telecom I don’t need 10-15 identical messages in a day to tell me there is yet another internet outage coming up in my area. Are you trying to rub it in? I get it. You’re making tomorrow a pain in the arse for me. No need to labour the point.
@stuv1k @TPG_Telecom Had same experience late last year. Ended up cancelling the service, tired of hearing, we’ll or we’ve already escalate your situation blah. Giving me diff reasons is another thing. Btw, requesting to get their service cancelled is another nightmare tbh.