TPG Telecom

TPG Telecom Outage Report in Newcastle, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Newcastle, State of New South Wales 12/31/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • chrisgourley1 Chris (@chrisgourley1) reported from Newcastle, State of New South Wales

    @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_huffer matt huffer (@matt_huffer) reported

    @TPG_Telecom what is happening in Bayswater 3153? Been out all afternoon with no comms what’s happening besides there’s an issue. Need to plan for rest of the week if it’s a long term issue

  • down7own7 downtown7 (@down7own7) reported

    Sayeth @NBN_Australia and @TPG_Telecom : "We can't detect an issue with your connection" Also NBN: "We're conducting maintenance in your area twice in two weeks" Really screams quality service.

  • LMerc25 Merc25 (@LMerc25) reported

    @TPG_Telecom 🤯🤯🤯 what is going on today. Lost connectivity during super important meetings. & now it’s still down. Why does this keep happening so frequently.. or will I be told it’s @NBN_Australia … please fix it!

  • underthingy Steven McCarthy (@underthingy) reported

    @TPG_Telecom Why does the tpg outage page still not have an nbn outage for St Lucia. In fact why is there no nbn outage listed for Queensland? Nbn co is saying there's still 10000+ services affected in qld, surely I'm not the only tpg customer in that.

  • greglow Greg Low (@greglow) reported

    So @TPG_Telecom support opened at 9AM. I called at 9AM for interruption to business service. And after 20 min delay, was diverted to the accounts team who sent me back to tech support, who said the hold time was over an hour. How is that possible if you call the minute they open?

  • underthingy Steven McCarthy (@underthingy) reported

    @TPG_Telecom Something is wrong with the outage reporting then. The energex outage site has no outages listed in St lucia or in any of the surrounding suburbs. I think this whole flood event has highlighted some major issues with the outage reporting system for nbn co and ISPs.

  • silencio221 silencio22 (@silencio221) reported

    @underthingy @TPG_Telecom Agreed, a St Lucia TPG @NBN_Australia customer here too and the reporting on this is ridiculous.

  • youla youla (@youla) reported

    still waiting @TPG_Telecom do you find it acceptable that you give your customers lip services and never follow thru with your promises

  • AllanSpence20 Allan Spence (@AllanSpence20) reported

    @TPG_Telecom account in credit contract 1 month to go. Cancelled my wifi NBN until I pay in advance 6 months. TPG aware goverment emergency medical connection. Australian goverment communication minister allows this reported ICAC 1 year ago on the TAKE from TPG. CRIMINAL SCAM

  • TheRealFatShaeD The Beer That Goes Missing #BlackLivesMatter (@TheRealFatShaeD) reported

    Hey @TPG_Telecom I'm absolutely loving the lack of 24/7 customer support 🥰 i love when my internet dies when i have important stuff to do at 10pm, love that there is no support, super great, anyway catch me looking at iinet plans, ******* joke 🙄