TPG Telecom Outage Report in Newcastle, State of New South Wales

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

1. 

   Internet (62%)

2. 

   Wi-fi (19%)

3. 

   Phone (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   TV (2%)

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Chris (@chrisgourley1) reported 16 minutes ago from Newcastle, State of New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

• Reetu Mutti (@ReetuMutti) reported 59 minutes ago from Newcastle, State of New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• matt huffer (@matt_huffer) reported 12 seconds ago

  @TPG_Telecom what is happening in Bayswater 3153? Been out all afternoon with no comms what’s happening besides there’s an issue. Need to plan for rest of the week if it’s a long term issue

• downtown7 (@down7own7) reported 2 minutes ago

  Sayeth @NBN_Australia and @TPG_Telecom : "We can't detect an issue with your connection" Also NBN: "We're conducting maintenance in your area twice in two weeks" Really screams quality service.

• Merc25 (@LMerc25) reported 3 minutes ago

  @TPG_Telecom 🤯🤯🤯 what is going on today. Lost connectivity during super important meetings. & now it’s still down. Why does this keep happening so frequently.. or will I be told it’s @NBN_Australia … please fix it!

• Steven McCarthy (@underthingy) reported 5 minutes ago

  @TPG_Telecom Why does the tpg outage page still not have an nbn outage for St Lucia. In fact why is there no nbn outage listed for Queensland? Nbn co is saying there's still 10000+ services affected in qld, surely I'm not the only tpg customer in that.

• Greg Low (@greglow) reported 5 minutes ago

  So @TPG_Telecom support opened at 9AM. I called at 9AM for interruption to business service. And after 20 min delay, was diverted to the accounts team who sent me back to tech support, who said the hold time was over an hour. How is that possible if you call the minute they open?

• Steven McCarthy (@underthingy) reported 9 minutes ago

  @TPG_Telecom Something is wrong with the outage reporting then. The energex outage site has no outages listed in St lucia or in any of the surrounding suburbs. I think this whole flood event has highlighted some major issues with the outage reporting system for nbn co and ISPs.

• silencio22 (@silencio221) reported 15 minutes ago

  @underthingy @TPG_Telecom Agreed, a St Lucia TPG @NBN_Australia customer here too and the reporting on this is ridiculous.

• youla (@youla) reported 16 minutes ago

  still waiting @TPG_Telecom do you find it acceptable that you give your customers lip services and never follow thru with your promises

• Allan Spence (@AllanSpence20) reported 19 minutes ago

  @TPG_Telecom account in credit contract 1 month to go. Cancelled my wifi NBN until I pay in advance 6 months. TPG aware goverment emergency medical connection. Australian goverment communication minister allows this reported ICAC 1 year ago on the TAKE from TPG. CRIMINAL SCAM

• The Beer That Goes Missing #BlackLivesMatter (@TheRealFatShaeD) reported 21 minutes ago

  Hey @TPG_Telecom I'm absolutely loving the lack of 24/7 customer support 🥰 i love when my internet dies when i have important stuff to do at 10pm, love that there is no support, super great, anyway catch me looking at iinet plans, ******* joke 🙄