TPG Telecom outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Chris (@chrisgourley1) reported 12 minutes ago from Newcastle, New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

• 
  Reetu Mutti (@ReetuMutti) reported 52 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ***é Snyman (@SnymanLene7307) reported 2 minutes ago

  @TPG_Telecom I've never taken to social media to escalate an issue, but I have no other choice. My husband has been trying get a new esim QR code sent to him for 2 days now. He has no mobile coverage, so can't receive text messages or calls.

• 
  Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported 5 minutes ago from Sydney, New South Wales

  WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.

• 
  sahil kamboj (@SAHILKAMBOJJ) reported 9 minutes ago

  @TPG_Telecom I have made a complaint on 10/01/2023 And I'm waiting for the outcome reference number 2023/01/02177. WHAT'S going on TPG is that the way to handle customer service. I lost my exam due to Your internet service and now you are denied to compensate.

• 
  Fiona Graham (@FionaGr36260847) reported 11 minutes ago

  @TPG_Telecom You have reports of maintenance in area 3149 BUT I can't find any updates. Service status for NBN and TPG say nothing to see here. I keep losing connection and work, consistently since Thur 23 Mar. What is going on???

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 12 minutes ago

  @TPG_Telecom How many times do we have to call and complain before a resolution? It does not outline that in your complaints policy.

• 
  Mr Tui (@IamMrTui) reported 13 minutes ago

  @TPG_Telecom South Sydney City experiencing massive latency and connectivity issues via home internet / NBN. Any updates?

• 
  Khaøs!! 🇦🇺 (@ImKhaos_) reported 14 minutes ago

  I actually think @TPG_Telecom wireless 4G wifi has to be some of the worst wifi I’ve ever used It completely disconnects from my devices randomly when I’m trying to do something. It’s just disconnected from my phone 5 times in the past hour

• 
  Erbigimbi (@Erbigimbi) reported 16 minutes ago

  @TPG_Telecom Inner Melbourne, internet, pages not loading, really slow. Affected last 2-3 days, worse today.

• 
  andy cheadle (@WesleyTokolosh) reported 16 minutes ago

  @TPG_Telecom No, all you need to do is to publicly share an estimated timescale for the solution of the problem, since it affects all standalone accounts, not just mine. Can you do that or not?

• 
  GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported 18 minutes ago

  @TPG_Telecom I cannot report our building’s FTTB outage. Please advise