TPG Telecom

TPG Telecom Outage Report in Newcastle, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Newcastle, State of New South Wales 06/01/2023 01:10

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • Internet 71.86% Internet
  • Wi-fi 13.93% Wi-fi
  • E-mail 5.74% E-mail
  • Phone 5.74% Phone
  • Total Blackout 2.19% Total Blackout
  • TV .55% TV

Live Outage Map Near Newcastle, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Newcastle.

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AustraliaNewcastle Internet
AustraliaNewcastle E-mail
AustraliaMaitland TV
AustraliaNewcastle Total Blackout
AustraliaNewcastle E-mail
AustraliaNewcastle E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:
  • chrisgourley1 Chris (@chrisgourley1) reported from Newcastle, State of New South Wales

    @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • AaronHa04612354 Maxwell ARH Silverspoon (@AaronHa04612354) reported

    @TPG_Telecom my service has been down for 24 hours. No one is answering customer helpline. What gives guys? I see others in my area are also down? Has TPG collapsed? Can’t work without internet.

  • Shail1947 Shailendra (@Shail1947) reported

    @TPG_Telecom can you please help to resolve the issue pending with your engineering team for the last more than a week. Also, provide the escalation matrix where customers can approach to your leadership team. Really painful experience so far

  • Shail1947 Shailendra (@Shail1947) reported

    @TPG_Telecom @TPG_Telecom NOT agree with any such rating ...experienced poor services so far

  • TrueTroy101 Troy T-H. (@TrueTroy101) reported

    Hey @TPG_Telecom the loss of network in the shire seems to have been going on for an hour now. Any word when it’ll be be back on?

  • sachi_sam sachi (@sachi_sam) reported

    @TPG_Telecom Thanks. I did check that and it says no outage. Cannot get to the support line waiting is 51 mins.

  • Shail1947 Shailendra (@Shail1947) reported

    @TPG_Telecom Can you please focus on actual customer service and issues pending in your backlog in parallel with marketing. The biggest issue is even highest level of escalation authority not able to provide the ETA on open ticket. Can you please advise where to escalate next ?

  • RyanNoMansSky Ryan (@RyanNoMansSky) reported

    @TPG_Telecom @sachi_sam The NBN co page, regretfully, isn't up to date with the latest info. Additionally, and I'm sure this is a shared frustration: There needs to be a way to check unresolved issues on your status page. 1/2

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @jimfang802 HELP?

  • RyanNoMansSky Ryan (@RyanNoMansSky) reported

    @TPG_Telecom @sachi_sam The TPG service status page had up an outage alert for the Rockdale area. This vanished because the estimated restoration time was exceeded. The issue is still unresolved and no update has been given even 4 days later.

  • jordanmeek_ Jordan Meek (@jordanmeek_) reported

    Internet is down all over my area @NBN_Australia @TPG_Telecom