TPG Telecom

TPG Telecom Outage Report in Newcastle, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Newcastle, State of New South Wales 12/08/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • chrisgourley1 Chris (@chrisgourley1) reported from Newcastle, State of New South Wales

    @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • jassitsme1949 Jas (@jassitsme1949) reported

    @TPG_Telecom Yes no internet whole day 2 hrs on phone definitely best in worst customer service

  • MelissaDancey Melissa Dancey🇦🇺 (@MelissaDancey) reported

    Really @TPG_Telecom, after I corrected my address and asked your customer service to correct it... you still sent the parcel to the wrong address. I only found out after ringing StarTrack. Now I have to wait until the end of the day and then ring them to readdress the parcel.

  • Eliza_AnnW ElizaAW (@Eliza_AnnW) reported

    Used to back @TPG_Telecom to the hills! But now two unstable connections in three weeks in beyond the joke. Was polite on the phone but ugh just continually hear we'll escalate high sucks.

  • lifeofriley2020 Michael Riley (@lifeofriley2020) reported

    @TPG_Telecom The NBN technician who came to do a site inspection has sorted it. He was very proactive and thankfully, worked through the ridiculous bureaucracy to help us out.

  • ObzenCSGO Deathmatch Police (@ObzenCSGO) reported

    I always know when it's about to rain because my wonderful @TPG_Telecom internet will **** itself about 15 minutes beforehand. Who needs a weather app?

  • jorbeanie fairy of the bong (@jorbeanie) reported

    @TPG_Telecom is there a reason your service in kelvin grove qld has been particularly crappy for the last 2 weeks? i've just experienced 6 outages in the last 15 minutes.

  • sonali_b25 Sonali Soni (@sonali_b25) reported

    @TPG_Telecom Still our internet is not functioning. It’s been more than 25 days over without internet. Guess what TPG gave us a mobile data sim last Thursday that too useless and not working, raised complaints still no remedy, no internet nothing functioning of TPG

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    @Eagles_AVS_ @TPG_Telecom Hi Ryan. Last year we identified an issue with a component in some of our Fibre to the Curb (FTTC) Network Connection Devices (NCD) that caused some devices to fail under certain conditions in areas prone to lightning. 1/2

  • Mike53596946 Mike (@Mike53596946) reported

    @TPG_Telecom I have lost internet access for whole day, NBN service. Called service desk and waiting queue is 2 hours.

  • SaturnFiveLive SaturnFive (@SaturnFiveLive) reported

    @TPG_Telecom trying to help my 80yo mother update her CC details with you but both your online and tele systems refuse to accept the number (tele says any cc number is incorrect/online goes to blank page after confirmation)