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TPG Telecom

TPG Telecom Outage Report in Newcastle, New South Wales

Why is my TPG Telecom service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at TPG Telecom

TPG Telecom is having issues since 12:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 85% Internet (85%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • chrisgourley1
    Chris (@chrisgourley1) reported from Newcastle, New South Wales

    @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • dadrock81
    dadrock81 (@dadrock81) reported

    @TPG_Telecom Why has my business been so impacted by the changes that were put upon me by tpg when you changed my modem out? I was assured there would be no impact and business phone now returned after 5+ days down and now I can’t get WiFi from the new modem.

  • reesessippi
    💫 𝐑𝐄𝐄𝐒𝐄 (@reesessippi) reported

    .@TPG_Telecom we called you guys yesterday about our service clapping on/off for the last 4 days. they said someone will fix it in 24 hrs. i got a text with a ticket no. this morning, but nothing has been done as of yet. we have no internet.

  • Gav_82
    TheTwitch666 (@Gav_82) reported

    @reesessippi @TPG_Telecom I am having the same issue with the service cutting in and out, I have now gone to my mobile hot spot for my pc, doesn't help with parents watching netflix

  • EntittledReview
    Juice (@EntittledReview) reported

    @TPG_Telecom Il be on the phone to the higher ups today this company is a joke I understand why you guys get so many bad reviews

  • ab_lather
    Abhishek Lather (@ab_lather) reported

    @TPG_Telecom You guys are worst of the worsts. I am experiencing loss of clients only because of your **** service, even your customer service on phone is disaster.

  • sly_kalu
    Dave (@sly_kalu) reported

    @TPG_Telecom @KrystalAmber_x If you still need help go to #Sharehacker# on Instagram he'll fix it for you he did mine also whatsapp⁺1 718-586-8203

  • brentsheriff
    Brent Sheriff (@brentsheriff) reported

    @TPG_Telecom It has not worked the two times I've moved and both times I've had to be contacted. Unfortunately it was a very long call to get to not sending me a modem. I've already got a bundle of unopened TPG, Optus and Telstra devices I've been sent over the years and never needed. 😓

  • EntittledReview
    Juice (@EntittledReview) reported

    @TPG_Telecom Social media is an excellent way to get assistance from companies but I guess TPG is living in the 90s, every company I am with I can contact them on their website for help and get it, you no long offer this service and in turn people have to ring and stay on hold for hours

  • David_J_Harley
    David J Harley (@David_J_Harley) reported

    @TPG_Telecom Umm, interfering with telecommunications equipment would be illegal wouldn't it? I got in enough trouble cutting back Lantana on council property, I don't want any more stupid issues like that. Shame the LNP chose to go cheap. How good is ****** internet!

  • DeniseCurtin6
    Denise Curtin (@DeniseCurtin6) reported

    @TPG_Telecom internet is down in Randwick,2031 all week. When is this getting fixed?