TPG Telecom Outage Report in Newcastle, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (60%)
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Wi-fi (20%)
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Phone (14%)
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E-mail (4%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Chris
(@chrisgourley1) reported
from
Newcastle, State of New South Wales
@ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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방성민
(@smcorea) reported
@TPG_Telecom if I wish to disconnect the service with TPG, what is precedure and how long does it take?
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Renata
(@itsrenatak) reported
@TPG_Telecom You can close the ticket as my problems are fixed.
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Renata
(@itsrenatak) reported
@TPG_Telecom my issue was fixed and the NBN technician had to fix issues with my line outside. My speed is now better. Thank goodness I can now work at home.
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Andrew
(@AndrewDG05) reported
@TPG_Telecom Where did I find tpg username or customer I’d
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DC
(@DCAU7) reported
@TPG_Telecom As an example, I was told earlier today that the problem was resolved yesterday. It was not. Whoever decided that it was resolved did not speak to me. Instead, the escalation process was delayed (again). This has happened previously as well, and was raised with the ombudsman.
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Rachael Bolton
(@mediahaze) reported
@TPG_Telecom hey my internet is down too
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DC
(@DCAU7) reported
@TPG_Telecom Except, they aren’t. TPG escalated it to the NBN Co, NBN Co have escalated it to a third party. I was told they won’t look at it until the 11th. The problem started at 2 PM (ish) yesterday and affects others as well. If they look at it on Monday, that will be 5 days down.
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DC
(@DCAU7) reported
@TPG_Telecom So, to be clear: If there is a viable alternative of accessing extra data at a reasonable price AND being able to access it when required, this would be very helpful. I’m sure this would be very helpful to many people in the same situation. I know it would help me.
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Andrew
(@AndrewDG05) reported
@TPG_Telecom look I hate to swear but wtf is going on with tpg internet. 4 days ago it was terrible. Then it worked perfectly. Now tonight the wifi is on but the internet cuts out every 5 minutes. What happening????
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clybes
(@howtoleaveamark) reported
@TPG_Telecom our NBN keeps dropping out but the site does not show any planned issues in Melbourne.. I'm in Fitzroy. Is this a known issue?