TPG Telecom Outage Report in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (83%)
• Phone (7%)
• Wi-fi (6%)
• Total Blackout (3%)
• E-mail (1%)

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Reetu Mutti (@ReetuMutti) reported 5 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 4 minutes ago from Sydney, New South Wales

  Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 6 minutes ago

  @TPG_Telecom has the worst customer service I've experienced so far. Worst than Telstra and that's something not easy to achieve. I will do my best to spread the word so they can lose as many clients as possible

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 6 minutes ago

  i didnt know that @TPG_Telecom was into comedy. 1 week with NO internet because of their fault and still wants to charge me monthly cost. @TPG_Telecom, did you know that we are all WFH at the moment, and i CANT DO MY JOB without internet? Looks like you dont care - never cared.

• 
  _emanuelgold (@emanuelgold3) reported 7 minutes ago

  @TPG_Telecom Still no contact from your engineering team. Ample time to address issues for a service that I am paying for and not receiving is ridiculous. I need the internet working, it’s now been 4 days with no reliable service. When will this be fixed and addressed?

• 
  Allison Keogh (@allisonkeogh) reported 7 minutes ago

  @TPG_Telecom The reason for the call has been outlined in several conversations. I just want to know if you can provide the new service or not?

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 8 minutes ago from Sydney, New South Wales

  @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 9 minutes ago

  @TPG_Telecom bla bla. we are in 2022 @TPG_Telecom i expect you to be faster and solve issues on time - not to keep me waiting for 7 days to after 'investigate'. what if you cant solve the issue? another 7 days wait?

• 
  Scottie (@scottmcg12) reported 16 minutes ago

  For 5 days straight we have tried to cancel our account and been thrown from department to department. Been with @TPG_Telecom for over 3 years.. and never missed a bill. Extremely poor example of customer relations. Is there anyone there that can do their job?

• 
  Suresh Khatri (@khasutri) reported 16 minutes ago

  @TPG_Telecom We called and the reply was generic it is for selected customers. Indirectly I was told you won’t give me discount of 5$ and add 100Mbps because you are already getting 89$ from us. We will move elsewhere if you can’t be fair with what you are offering to a customer of 2 yrs.

• 
  ObZen 🇺🇦 (@TheyCallMeObZen) reported 16 minutes ago

  This is the second day in a row where my internet has gone down at 10:30pm and didn't come back until 4:30am. After a modem restart 2 or 3 days ago. Can someone, please, for the love of god, tell me what the **** is going on at @TPG_Telecom ?