TPG Telecom Outage Report in Newcastle, State of New South Wales

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

1. 

   Internet (85%)

2. 

   Phone (7%)

3. 

   Wi-fi (4%)

4. 

   Total Blackout (3%)

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Chris (@chrisgourley1) reported 42 minutes ago from Newcastle, State of New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

• Reetu Mutti (@ReetuMutti) reported 46 minutes ago from Newcastle, State of New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• Rob Crackles (@rcrackles) reported 6 seconds ago

  @TPG_Telecom how can I contact you from overseas, do you have a customer service email address. My previous conversation and emails have done unanswered and I'm not calling international again.

• kate 💟☮️🏴‍☠️ (@kate_universe) reported a minute ago

  @TPG_Telecom just tried to enquire what I need to do to close internet account and customer service wasn’t helpful at all. Kept talking about alternatives when I was quite clear about why I’m closing the account (relocation). Now they say they need to call me back. Not happy.

• Guptarahul (@ozvic27) reported 2 minutes ago

  @TPG_Telecom Hi Could you please check the connectivity as it gets disconnected in between or gets lagged somehow. This issue is there for quite some time now.

• Greg Long (@GregLongData) reported 4 minutes ago

  Well, if it was me, I'd use this @TPG_Telecom @iiNet outage as a 'back door reform' - a cost-saving opportunity to expunge all the old ozemail/iinet customers and consolidate to TPG - but that's just me.

• Carla (@sullivansims) reported 4 minutes ago

  @TPG_Telecom Hi, no NBN outage and no outage listed on TPG website but I still can't get online. Is someone around who can investigate for me please?

• brinx07 (@brinx07) reported 8 minutes ago

  @TPG_Telecom why is TPG always down on a hot or windy day? Seriously, I’m close calling it quits with this company.

• Al Bendall (@AlBendall) reported 8 minutes ago

  @TPG_Telecom And now, more than 2 days later @TPG_Telecom find an issue, and I'm now waiting on them again. What checks were performed? They clearly were incorrect, sub optimal or a figment of someone's imagination. #customerfirst LOL!

• Paul Phillips (@paul_a_phillips) reported 11 minutes ago

  @TPG_Telecom you are literally the worst. Advised 72 hours ago of a call back in 24 hours. No call. Advised 48 hours ago of a call back in 24-48 hours. No call. Now advised it's business hours. Pathetic. Will be changing to another provider.

• BigKev (@ComeOnUCrows) reported 16 minutes ago

  @TPG_Telecom I understand that there is an unplanned outage, but its been well over 4hrs as far as I'm aware. Whats going on? My wife needs the wifi to do her work.

• Wayne Katz (@photo_katz) reported 16 minutes ago

  @TPG_Telecom internet seems to be down in Willoughby NSW with no NBN outage reported. I’ve sent a email with my username but have received no response. I guess your internet is down too? You guys really are the worst ISP.