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TPG Telecom

TPG Telecom Outage Report in Newcastle, New South Wales

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • chrisgourley1
    Chris (@chrisgourley1) reported from Newcastle, New South Wales

    @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Air_Con_Air
    Air_Con_Air (@Air_Con_Air) reported

    @fidzeh @TPG_Telecom Hey any resolution to this yet? I’ve got the same thing happening??

  • fidzeh
    GG | fidzeh (@fidzeh) reported

    @Air_Con_Air @TPG_Telecom Doubt there will be any resolution for awhile, as their engineer need to find out about the routing issue, as it is not affecting the normal internet speed in any way, it won't be anytime soon. As a work around, my mate actually had to use VPN to not receive any packet loss.

  • Knig09409192
    König (@Knig09409192) reported

    @Telstra My @TPG_Telecom #NBN is faster, cheaper, and their customer service is better. Also their overseas employees don't keep spamcalling me every 3 days to say my internet will be disconnected.

  • SticksAU
    Rusti (@SticksAU) reported

    @TPG_Telecom - Pro Tip - If you're transferring someone from one department to another for further assistance, DON'T put them in the back of yet another 30 min queue that they've sat through once before! Or my my case - sat through TWICE. #FAIL #customerservice

  • ramonaitoldyou
    Cait Brown (@ramonaitoldyou) reported

    @TPG_Telecom experiencing internet issues in Belfield, NSW. checked NBN site and it said no outages detected, so is TPG down in that area or something? really difficult to WFH at the moment!

  • AdamDeLaine
    Adam De Laine (@AdamDeLaine) reported

    @TPG_Telecom again with an outage that kills vpn tunnels...very close to changing providers.

  • GreedyOsprey
    Benny (@GreedyOsprey) reported

    @TPG_Telecom cancelled service 5mins after making it ,nearly one month later still waiting for refund. After numerous attempts contacting mobile services still haven't reviewed my $20 refund what a joke 🙄 !

  • fidzeh
    GG | fidzeh (@fidzeh) reported

    Well, bad news for people that uses @TPG_Telecom to play Warzone where you get 20-40% packet losses, apparently after following through their further tests, only to be told to contact @Activision @ATVIAssist regarding this, even though only affecting some ISPs. 1/2

  • Monkhorst1
    Robbie Smith (@Monkhorst1) reported

    @ixvel3 @TPG_Telecom How did this resolve as I’ve got the same issues

  • fidzeh
    GG | fidzeh (@fidzeh) reported

    @au_Arc @TPG_Telecom Considering, I've been with @TPG_Telecom for a long long time, I've done my research, turns out many TPG customers that plays warzone experienced this issue as well, however, does not happen to other people using different providers, how can I not think its a provider issue:( 2/2