TPG Telecom Outage Report in Newcastle, State of New South Wales

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

1. 

   Internet (87%)

2. 

   Phone (7%)

3. 

   Total Blackout (3%)

4. 

   Wi-fi (3%)

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Reetu Mutti (@ReetuMutti) reported 13 minutes ago from Newcastle, State of New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

• Chris (@chrisgourley1) reported 33 minutes ago from Newcastle, State of New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• Melissa Dancey🇦🇺 (@MelissaDancey) reported 2 minutes ago

  Really @TPG_Telecom, after I asked your customer service to correct my address before a parcel was sent... You still sent the parcel to the wrong address. I only found out after ringing StarTrack. Now I have to wait until the end of the day and then ring them to readdress it.

• ****** 🏠 (@StiffyAvery132) reported 4 minutes ago

  @TPG_Telecom do u know if there’s a outage in Matraville nsw

• SaturnFive (@SaturnFiveLive) reported 4 minutes ago

  @TPG_Telecom trying to help my 80yo mother update her CC details with you but both your online and tele systems refuse to accept the number (tele says any cc number is incorrect/online goes to blank page after confirmation)

• Michael Riley (@lifeofriley2020) reported 5 minutes ago

  @TPG_Telecom The NBN technician who came to do a site inspection has sorted it. He was very proactive and thankfully, worked through the ridiculous bureaucracy to help us out.

• Jas (@jassitsme1949) reported 10 minutes ago

  @TPG_Telecom @cusssen Same on phone for over 2 hrs no support very disappointing internet dropouts whole day going to ditch TPG it’s effecting my work

• ElizaAW (@Eliza_AnnW) reported 12 minutes ago

  @TPG_Telecom I phoned at 2pm this afternoon. Not going to jump the queue. But ugh didn't realised TPG went down high this bad.

• Mariama (@aimeesyoualways) reported 12 minutes ago

  Worst mobile provider ever goes to @TPG_Telecom. They sent me a sim replacement but it got lost for an unknown reason. And i had to become an irate customer before the send me a new one. After i get my sim i’m taking my business elsewhere.

• Ashy Slashy (@iRabbitoh) reported 13 minutes ago

  @TPG_Telecom absolutely disgusting service I'm receiving from TPG. Been a long term customer, did a change of address, you activated the service at my old address I moved out of. Admitted it was your fault. Now no one will help, paying for a service I don't have!

• Terry 🧸 (@TerryFromAus) reported 17 minutes ago

  @TPG_Telecom have removed the ACT outage form their service status website, despite the outage remaining ongoing since 2pm 🙃 Wonder if @NBN_Australia knows what the issue is?

• Michael Riley (@lifeofriley2020) reported 20 minutes ago

  @TPG_Telecom 13 Nov contacted you to book NBN connection TODAY. Thanks for telling us today “oh NBN needs a cable so can’t do it till Dec 15.” Did you not think to coordinate all this back in Nov? Hopeless service and coordination from TPG. Long term customer not happy!!