TPG Telecom Outage Report in Newcastle, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (63%)
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Wi-fi (17%)
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Phone (15%)
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E-mail (4%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Chris
(@chrisgourley1) reported
from
Newcastle, State of New South Wales
@ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Jas
(@jassitsme1949) reported
@TPG_Telecom Yes no internet whole day 2 hrs on phone definitely best in worst customer service
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Melissa Dancey🇦🇺
(@MelissaDancey) reported
Really @TPG_Telecom, after I corrected my address and asked your customer service to correct it... you still sent the parcel to the wrong address. I only found out after ringing StarTrack. Now I have to wait until the end of the day and then ring them to readdress the parcel.
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ElizaAW
(@Eliza_AnnW) reported
Used to back @TPG_Telecom to the hills! But now two unstable connections in three weeks in beyond the joke. Was polite on the phone but ugh just continually hear we'll escalate high sucks.
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Michael Riley
(@lifeofriley2020) reported
@TPG_Telecom The NBN technician who came to do a site inspection has sorted it. He was very proactive and thankfully, worked through the ridiculous bureaucracy to help us out.
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Deathmatch Police
(@ObzenCSGO) reported
I always know when it's about to rain because my wonderful @TPG_Telecom internet will **** itself about 15 minutes beforehand. Who needs a weather app?
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fairy of the bong
(@jorbeanie) reported
@TPG_Telecom is there a reason your service in kelvin grove qld has been particularly crappy for the last 2 weeks? i've just experienced 6 outages in the last 15 minutes.
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Sonali Soni
(@sonali_b25) reported
@TPG_Telecom Still our internet is not functioning. It’s been more than 25 days over without internet. Guess what TPG gave us a mobile data sim last Thursday that too useless and not working, raised complaints still no remedy, no internet nothing functioning of TPG
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nbn® Australia
(@NBN_Australia) reported
@Eagles_AVS_ @TPG_Telecom Hi Ryan. Last year we identified an issue with a component in some of our Fibre to the Curb (FTTC) Network Connection Devices (NCD) that caused some devices to fail under certain conditions in areas prone to lightning. 1/2
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Mike
(@Mike53596946) reported
@TPG_Telecom I have lost internet access for whole day, NBN service. Called service desk and waiting queue is 2 hours.
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SaturnFive
(@SaturnFiveLive) reported
@TPG_Telecom trying to help my 80yo mother update her CC details with you but both your online and tele systems refuse to accept the number (tele says any cc number is incorrect/online goes to blank page after confirmation)