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TPG Telecom

TPG Telecom Outage Report in Newcastle, New South Wales

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 83% Internet (83%)
  • 7% Phone (7%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • chrisgourley1
    Chris (@chrisgourley1) reported from Newcastle, New South Wales

    @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanNoMansSky
    Ryan (@RyanNoMansSky) reported

    @TPG_Telecom I'm unable to. My concern is that a high priority alert was removed from the TPG status page without a resolution (when other high priority alerts got them). I'm sure you can appreciate how this causes confusion and results in time being wasted.

  • Shail1947
    Shailendra (@Shail1947) reported

    @TPG_Telecom can you please help to resolve the issue pending with your engineering team for the last more than a week. Also, provide the escalation matrix where customers can approach to your leadership team. Really painful experience so far

  • RHaseman
    Rick Haseman (@RHaseman) reported

    Hey @TPG_Telecom and @NBN_Australia you're both saying there's no outage in my area, but I don't have any internet and my FTTC connection device is flashing red lights no matter how many times I reconnect or reboot it.

  • sachi_sam
    sachi (@sachi_sam) reported

    @TPG_Telecom Thanks. I did check that and it says no outage. Cannot get to the support line waiting is 51 mins.

  • Scotty_Crypto
    Scotty_Chappo (@Scotty_Crypto) reported

    no stream tonight thanks @TPG_Telecom, the network was meant to be only down until 6am for improvements yet its 7pm now and the network is worse #streamer #pubg #tpgfailed

  • arozenbachs
    adam rozenbachs (@arozenbachs) reported

    @TPG_Telecom Still down in North Fitzroy - when's this going to be fixed?

  • LauraDam7
    Laura_Dam (@LauraDam7) reported

    @TPG_Telecom is anyone else experiencing connectivity issues in Melbourne? The internet has carked it here in Croydon!

  • alex_anders
    Anders (@alex_anders) reported

    @TPG_Telecom hi daisy, phone plugged in via nbn fttn (ie. phone line > phone1 port on router, router has a cord into dsl port) but all i get is an engaged signal on handset and doesn't connect when called.

  • reesessippi
    ⠗ ⠑ ⠑ ⠎ ⠑ (@reesessippi) reported

    @TPG_Telecom our internet has been down since last night. i won’t be home today (at work) but my husband will be. can he contact you guys on my behalf & get this fixed?

  • fallinangel71
    Maurice (@fallinangel71) reported

    @TPG_Telecom is there an outage in Vic?