TPG Telecom Outage Report in Newcastle, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (69%)
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Wi-fi (16%)
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Phone (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Chris
(@chrisgourley1) reported
from
Newcastle, State of New South Wales
@ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@Andrew_gill6) reported
@TPG_Telecom Yes I’ve done everything possible to fix it.
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James Greenhalgh (JG)
(@JamesGreenhal20) reported
I've been a customer for 10 years. While anecdotes aren't data, I've fallen down a Kafkaesque hole with @TPG_Telecom these past weeks. Perverse incentives, focus on internal process and zero accountability have been evident. Customer service, once decent, has become awful. 2/4
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Zenobia Frost
(@zenfrost) reported
@TPG_Telecom Hey TPG! Our Internet's been down for 24 hours now and when I call they say 'no ETA for repair'..! 🧐 Can you help us out at all? Have DM'd the deets.
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rajat
(@rajatdey2) reported
@TPG_Telecom Trying 2 cal tpg CS for last 15 mins no one pick up . ShMdless poor service .
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Ben Jones
(@SenorJonez) reported
@TPG_Telecom I've checked the NBN Co website. No issues reported there for my address.
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Eddie
(@aussiecake) reported
@TPG_Telecom what is happening with your support? I keep getting dropped on my phone calls and progress nowhere with my issue. I've tried calling 4 times in the past week now. Starting to regret switching over to you. DO BETTER!
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James Greenhalgh (JG)
(@JamesGreenhal20) reported
Admittedly this is mainly a customer whinge (and I have lodged a complaint with @TPG_Telecom today). But there are plenty of nimble competitors now nipping at this incumbent's heels. A $12bn market cap seems a lot. That Teoh is selling tells you something. No positions. 4/4
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Daniel Thomas
(@froffiesmcveigh) reported
@TPG_Telecom Can’t be improved. Been down this road many times and there’s never been improvement. I just wanted to let you know that’s all.
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Andrew
(@Andrew_gill6) reported
@TPG_Telecom hey guys. Listen my wifi keeps cutting out ever couple hours. And then it comes back to life. Now I don’t want anyone to come out to fix it bc I know you guys can fix it from there. My mate had the same problem and they fixed over the internet. Pls lmk what happens
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Ben Jones
(@SenorJonez) reported
Hi @TPG_Telecom Any issues with NBN connectivity in Melbourne? Is the Flemington scheduled maintenance affecting other suburbs?