TPG Telecom Outage Report in Newcastle, State of New South Wales

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

1. 

   Internet (86%)

2. 

   Phone (8%)

3. 

   Total Blackout (3%)

4. 

   Wi-fi (3%)

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Reetu Mutti (@ReetuMutti) reported 49 minutes ago from Newcastle, State of New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

• Chris (@chrisgourley1) reported 59 minutes ago from Newcastle, State of New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• Dr Kristie Flannery (@thehistoriann) reported 2 minutes ago

  Terrible service from @TPG_Telecom today. We are new customers, sent an incomplete set up kit, no solution from a useless tech support, only putting us on hold for 60 min! What a disappointing experience. #nbn #internet

• Nigel Richardson (@NigelRichardson) reported 5 minutes ago from Melbourne, State of Victoria

  Serious question - does anyone else have @NBN_Australia dropouts every time it rains ? I don’t think I’m imagining it - it’s almost like my internet stability in my house is based on a barometer. Anyone else got this - or just me ? @TPG_Telecom

• Mark Dodd (@MarkBrooksDodd) reported 6 minutes ago

  @nicktrav @iiNet @TPG_Telecom I've had to calm by Dad down from the ramparts of "class action law suit" as I feel like it should be able to resolved commercially - but it is a last resort. I'll see if we can get a shibboleet.

• anarchy753 (@the_anarchy753) reported 11 minutes ago

  @TPG_Telecom I legitimately cannot wait to end my contract with TPG NBN. It is downright the worst experience I've ever had with internet. It's down MINIMUM once every 2 days, and tonight it's crashed at least once an hour for the last 6 hours.

• Andy Yap (@andyyapwh) reported 11 minutes ago

  @TPG_Telecom The escalation to the NBN management only occurred after a heated conversation with your engineering support. This should already been done on day two rather than waiting for 6 days later. Given the efficiency level of NBN, escalation should be done sooner rather than later.

• Shaun McCambridge (@SJMcCambridge) reported 12 minutes ago from Brisbane, State of Queensland

  @TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

• Mark Dodd (@MarkBrooksDodd) reported 12 minutes ago

  @nicktrav @iiNet @TPG_Telecom Yeah, I assume emails are possible to restore but their IT support didn't know how to do it. This is honestly the problem of mergers and aggressive cost controlling - it produced scenarios where no-one at the customer-facing level can actually solve non-routine problems.

• Andy Yap (@andyyapwh) reported 15 minutes ago

  @TPG_Telecom My anxiety is kicking in, this morning the service restored briefly to the normal speed from 10:00 to around 10:25. Then the slowness returned with no sign of improvement... As it is approaching end of the day, would they be fixing the issue soon enough? #NBN #TPG

• jolbie hjills (@JodieHells) reported 16 minutes ago

  @TPG_Telecom my internet just dropped out in the middle of a game and i lost a rare item, is service down in Newcastle?

• Shaun McCambridge (@SJMcCambridge) reported 17 minutes ago from Brisbane, State of Queensland

  @TPG_Telecom My customer no is 6955053