TPG Telecom Outage Report in Newcastle, State of New South Wales

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (20%)

3. 

   Phone (14%)

4. 

   E-mail (4%)

5. 

   Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Reetu Mutti (@ReetuMutti) reported 22 minutes ago from Newcastle, State of New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

• Chris (@chrisgourley1) reported 58 minutes ago from Newcastle, State of New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• CR (@sorcajo1) reported 38 seconds ago

  @TPG_Telecom Low speed 0.75mbps reported 15 days ago. Tpg technician had no idea what he was doing.Internet is not working. Your Your customer care does not care. 75m on the phone #Australia #NBN #AustraliaNBN

• Al Bendall (@AlBendall) reported 43 seconds ago

  @TPG_Telecom @TPG_Telecom nbn move fail day #8. More customer initiated phonecalls, more on hold music, more "we understand your frustration". Still no NBN. Still no ownership of this issue. Still no proactivity. #tpgfail #crapservice

• Rob Carter (@robccarter) reported 2 minutes ago

  @TPG_Telecom got a text saying internet was down and now fixed. Clearly ******* not. Any danger of getting it sorted TPG?

• Nate86 (@nathanemmanuel8) reported 6 minutes ago

  @TPG_Telecom I need my internet back up urgently you promised 24 hours and stated internet was back on while I was at work and closed ticket. I arrived home to find the internet still not working. Now I have to wait another 24 hours . Is the engineering team based in Sydney ?

• Ross Crawford (@rc2902) reported 6 minutes ago

  @TPG_Telecom are you experiencing ongoing DNS or any other NBN service issues in Canberra. My NBN has been rubbish for 3 days now.... and yes I’ve turned it off and on again!

• Robert Aynsley (@robertaynsley) reported 9 minutes ago

  @TPG_Telecom @NBN_Australia Is there a problem with the NBN in Leichhardt NSW? My connection has cut out 4 times tonight. This has never happened before. Thanks

• tim gauci (@timco10) reported 10 minutes ago

  @TPG_Telecom What a frustrating experience.. 5 phone calls, 5 different people and still my simple problem can't be solved.. Just give me an ip address that is registered in Australia!!! Simple.. but no. Apparently not. I'm off to Uniti.

• Al Bendall (@AlBendall) reported 12 minutes ago

  @TPG_Telecom Unfortunately your app doesn't reflect this nor did you contact me. I've now spent the better part of today chasing this up. A crap customer experience? Absolutely!! The 'active connection' you mentioned is not my concern, and furthermore with iiNet - a company YOU OWN!!

• Faysal Tanim (@faysaltanim) reported 14 minutes ago

  @TPG_Telecom I complained at 9.12pm.. it’s 1.23am already and I haven’t got internet back yet. This is nightmare. What has happened to you guys? If you can not provide service then please let us know ASAP so that I can decide to switch.

• Vijay (@Vijay_SRK) reported 19 minutes ago from Sydney, State of New South Wales

  @TPG_Telecom Is the service down?