TPG Telecom outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Reetu Mutti (@ReetuMutti) reported 19 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

• 
  Chris (@chrisgourley1) reported 32 minutes ago from Newcastle, New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mozz Caf (@maddogmozza) reported 1 minute ago

  @TPG_Telecom Is NBN down atm?

• 
  Susan Brown (@official_suz13q) reported 3 minutes ago

  @TPG_Telecom my son and I are both mobile customers and can’t send sms! They keep failing to deliver! Can you help?

• 
  HYE PRIDE (@thelifeofhye) reported 8 minutes ago

  @TPG_Telecom Hi the assessment team has been here from nbn all day and still they can't fix the problem

• 
  JT (@JoelTorbay) reported 11 minutes ago

  @TPG_Telecom big storm in Sydney this afternoon and my nbn fttc box has been clicking and flashing red ever since with no internet available. Any info on how long the storm outage will last?

• 
  ElizabethR (@telip1977) reported 12 minutes ago

  @TPG_Telecom the @NBN_Australia is unexpectedly down AGAIN in rowville. Any idea when it will be back up again? Also any idea this has been happening so many times over the past few months?

• 
  Rajesh Sarin (@Rajesh_Sarin) reported 13 minutes ago

  Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

• 
  bumpyroadtobubba 👩‍👧🐶🐶🌱 (@princessmaryjo) reported 14 minutes ago

  @TPG_Telecom how is it that my elderly mother has had no service for almost 24 hours and no response from you? Customer service at its worst!

• 
  Christopher Ruiz (@Chris_Ruiz777) reported 16 minutes ago

  @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

• 
  brad kitschke (@BradKitschke) reported 16 minutes ago

  when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

• 
  Peter Holman (@PholmanHolman) reported 16 minutes ago

  @TPG_Telecom hey tpg are you going to do something or just go missing? Please tell me what you are going to do or do you just expect me/us to just expect to keep paying for a service that just isn’t delivering!! I’m just about to send the full history to the Onbudsman!!!