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TPG Telecom

TPG Telecom Outage Report in Newcastle, New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 83% Internet (83%)
  • 7% Phone (7%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • breebreerocks
    Bree Wyatt (@breebreerocks) reported

    @TPG_Telecom Is there an outage in postcode 2008? FTTB connection has been unstable since work on Thurs night/Fri morning, now no internet

  • katiecordes
    Katie Cordes 🌈 (@katiecordes) reported

    @TPG_Telecom r u guys down. The nbn outages say it’s all good but your call centre is 60 minutes wait time due to “high volume” of calls?? 2780

  • youla
    youla (@youla) reported

    Please help @TPG_Telecom engineering very helpful, but now got put back in the queue with 1 hour waiting time. My problem almost resolved. But mum won't have a phone line for 2 weeks and she needs her phone for medical reasons

  • down7own7
    downtown7 (@down7own7) reported

    My ISP @TPG_Telecom have been generally responsive and helpful, but little they can do with the **** product provided by @NBN_Australia

  • youla
    youla (@youla) reported

    Help please @TPG_Telecom . I have an elderly mother living alone, her adsl stopped working, can't make or receive calls. You promised to call me back 1 hour ago

  • Laoch16
    Laoch (@Laoch16) reported

    @TPG_Telecom please I really have to get my head around this. Why , when there is a serious outage with tpg you don't admit it online ? You merely sit back and blame @NBN_Australia . There has been an internet failure in this area and your denying it. Which means your lying.

  • bleachdollhair
    Blessed be Blondes (@bleachdollhair) reported

    Need internet provider advice. I’m over @TPG_Telecom non existent service and cancelling the wrong accounts. I’m looking at @AussieBroadband. Any feedback or other recommendations would be appreciated. Preferably a company that doesn’t outsource overseas

  • benedwa56754503
    ben edwards (@benedwa56754503) reported

    @TPG_Telecom This cant be true - @TPG_Telecom we have spent 5 hours on the phone speaking to 15 different operatives . No customer service #misleading

  • beins9
    beins (@beins9) reported

    @TPG_Telecom Internet has been down since yesterday. 3rd light on NBN modem is flashing. Ticket#12119830. Haven’t had any update.

  • RobWoodWasHere
    Rob Wood (@RobWoodWasHere) reported

    @TPG_Telecom You guys down?