TPG Telecom

TPG Telecom Outage Report in Newcastle, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Newcastle, State of New South Wales 12/11/2023 10:10

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • chrisgourley1 Chris (@chrisgourley1) reported from Newcastle, State of New South Wales

    @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • pauljwoodau1 Paul Wood (@pauljwoodau1) reported

    @TPG_Telecom Porting from Telstra. Put in new sim. try to log in to TPG acct. Was sent a code to login. How will I receive a code on a mobile that is ported out already. Holy cow. What a dumb system.

  • Giangle1999Le Giang Le (@Giangle1999Le) reported

    @TPG_Telecom , I've been on the phone for support since noon, waited almost 1h, after couple seconds of connection the call was disconnected. Rinsed & repeated 3 times. On the 4th attempt. Not happy :(

  • Davey61769610 Lee Sales (@Davey61769610) reported

    @TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy

  • pauljwoodau1 Paul Wood (@pauljwoodau1) reported

    @TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.

  • AnonymouSS_2611 Anon2611 (@AnonymouSS_2611) reported

    @TPG_Telecom I’m trying to update my credit card with you guys and it’s impossible, spent 2 hours on the phone, have gone through every possible online step, have had test transactions hit my card and we’re still not there, can someone useful help me?

  • notrealilknur İLKNUR (@notrealilknur) reported

    @TPG_Telecom I want to return the modem but the customer service doesn't help me with the issue!!!

  • spo0kyxspice SpookyxSpice (@spo0kyxspice) reported

    Love getting ripped off by @TPG_Telecom Internet outage lasted for more than 4 days, no fault determined by useless technician, told it was an outage by "online specialists." Told I was going to get lost days credited off next bill, surprise surprise it never did. #tpg

  • dalpalaj artemis (@dalpalaj) reported

    @TPG_Telecom anyone experiencing trouble in the stonnington area? My internet keeps disconnecting and ive restarted it

  • geraldinequinn Geraldine Quinn (@geraldinequinn) reported

    Hey @TPG_Telecom I don’t need 10-15 identical messages in a day to tell me there is yet another internet outage coming up in my area. Are you trying to rub it in? I get it. You’re making tomorrow a pain in the arse for me. No need to labour the point.

  • sydneyboy9 sydneyboy (@sydneyboy9) reported

    @stuv1k @TPG_Telecom Had same experience late last year. Ended up cancelling the service, tired of hearing, we’ll or we’ve already escalate your situation blah. Giving me diff reasons is another thing. Btw, requesting to get their service cancelled is another nightmare tbh.