TPG Telecom outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Reetu Mutti (@ReetuMutti) reported 13 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

• 
  Chris (@chrisgourley1) reported 33 minutes ago from Newcastle, New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Ruiz (@Chris_Ruiz777) reported 3 minutes ago

  @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

• 
  Fluffy632069 (@lstcrimedetecto) reported 3 minutes ago

  @TPG_Telecom gee I couldn’t even watch tv or make make face time so slow is it because I canceled my internet? Don’t ask me all the stupid questions it’s just slow.

• 
  ***é Snyman (@SnymanLene7307) reported 5 minutes ago

  @TPG_Telecom I've never taken to social media to escalate an issue, but I have no other choice. My husband has been trying get a new esim QR code sent to him for 2 days now. He has no mobile coverage, so can't receive text messages or calls.

• 
  Julian Lee (@SaberNodoka) reported 6 minutes ago

  @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 11 minutes ago

  My fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers

• 
  Neil (@uncelltom) reported 11 minutes ago

  @TPG_Telecom never get with this compnay very poor service as if they are doing it everything for free

• 
  Paul Wood (@pauljwoodau1) reported 12 minutes ago

  @TPG_Telecom Porting from Telstra. Put in new sim. try to log in to TPG acct. Was sent a code to login. How will I receive a code on a mobile that is ported out already. Holy cow. What a dumb system.

• 
  Quang (@traihp86) reported 15 minutes ago

  @TPG_Telecom The outage is no longer listed in the service page but my nbn connection is still out. What is going on?

• 
  AvSteR (@AviOrski) reported 20 minutes ago

  @NBN_Australia @n_c_oz @TPG_Telecom Joining nick on here! 2 properties are causing all this mess for so many of us!? Break in if you have to. We have had no ability to work, had to pay for extra child care costs and unable to manage basic life requirements. Every time estimate you push comes and goes! Fix it!!!

• 
  Noodlebat (@Noodlebat_) reported 23 minutes ago

  @TPG_Telecom can’t send or receive texts guys. Any word on ETA when this will be rectified? I understand it’s a Vodaphone issue.