TPG Telecom outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Chris (@chrisgourley1) reported 21 minutes ago from Newcastle, New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

• 
  Reetu Mutti (@ReetuMutti) reported 22 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  poKKles (@poKKles) reported 10 seconds ago

  @TPG_Telecom Issues with nbn in Brisbane's North.

• 
  Aussie Tech Guy (@NetworkDevOps) reported 4 minutes ago

  Just had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain

• 
  andy cheadle (@WesleyTokolosh) reported 4 minutes ago

  @TPG_Telecom mobile services for standalone accounts in southern Tas have been out since 3pm yesterday. No comments from you about the cause or when service will be restored. Poor.

• 
  Rajesh Sarin (@Rajesh_Sarin) reported 7 minutes ago

  @TPG_Telecom Tpg Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

• 
  Fiona Graham (@FionaGr36260847) reported 7 minutes ago

  @TPG_Telecom You have reports of maintenance in area 3149 BUT I can't find any updates. Service status for NBN and TPG say nothing to see here. I keep losing connection and work, consistently since Thur 23 Mar. What is going on???

• 
  Quang (@traihp86) reported 7 minutes ago

  @TPG_Telecom The outage is no longer listed in the service page but my nbn connection is still out. What is going on?

• 
  muhamad shaqriy bin jafany (@shaqriy) reported 11 minutes ago

  @TPG_Telecom Tpg not working atm. Fix this please

• 
  Tim Williams (@mySMtips) reported 14 minutes ago

  @TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!

• 
  Sara Waguih (@SaraWaguih) reported 16 minutes ago

  @TPG_Telecom I have exteremly slow internet, Twitter, browsing and everything just doesn’t load on Wifi. I use 4G and they all load normally! Been trying to call customer service since the morning, long waiting time, I asked for a call back that was meant to happen an hour ago!

• 
  Nic A (@n_c_oz) reported 17 minutes ago

  @NBN_Australia @jojo1171952 Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend