TPG Telecom outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Reetu Mutti (@ReetuMutti) reported 6 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

• 
  Chris (@chrisgourley1) reported 34 minutes ago from Newcastle, New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ***é Snyman (@SnymanLene7307) reported 47 seconds ago

  @TPG_Telecom I've never taken to social media to escalate an issue, but I have no other choice. My husband has been trying get a new esim QR code sent to him for 2 days now. He has no mobile coverage, so can't receive text messages or calls.

• 
  माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported 48 seconds ago

  @TPG_Telecom Internet, Phone down in Epping whole day. No reported outage but your technical support line is also unreachable for past 45 minutes. TPG sucks!

• 
  Surin Sam (@Persian_Lioness) reported 50 seconds ago

  @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

• 
  MarkSpencer (@TheMarkSpence) reported 8 minutes ago

  @TPG_Telecom @DarkPriestess1 Over a month to fix this? I can't access anything.

• 
  Just_Some_Bloke (@Just_SumBloke) reported 9 minutes ago

  @TPG_Telecom I’m impressed that it got organized so quickly. I thought it would take at least a week. Yet you got on to it and organised it for the next day. That’s some good customer service. Thank you

• 
  Abhiram (@abhiramsampath) reported 9 minutes ago

  @TPG_Telecom Internet is down in Rhodes NSW. Any issues or maintenance>?

• 
  Bronwyn Hart (@bronbonbon) reported 11 minutes ago

  Is anyone else having internet service issues with in Red Hill Brisbane @TPG_Telecom

• 
  Christopher Ruiz (@Chris_Ruiz777) reported 11 minutes ago

  @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 11 minutes ago

  @GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!

• 
  Surin Sam (@Persian_Lioness) reported 12 minutes ago

  If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent