TPG Telecom

TPG Telecom Outage Report in Newcastle, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Newcastle, State of New South Wales 12/01/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • chrisgourley1 Chris (@chrisgourley1) reported from Newcastle, State of New South Wales

    @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • TnyStrk7Adkins jdizzle (@TnyStrk7Adkins) reported

    They haven't even been debiting the agreed upon amount from my account, resulting in my internet being cut off. This is unacceptable and I demand better from a company that I am paying for a service. Don’t use @TPG_Telecom they are disgraceful #customerservicefail

  • DavidAmaral80 David Amaral (@DavidAmaral80) reported

    @TPG_Telecom i am over the complete rubbish you call customer service. Taken 2 weeks and a loyal customer of 14 years and been stuffed around. Spoken to 15 or more alleged customer service representatives and no one can help

  • Wei_Oo Wei Chean (@Wei_Oo) reported

    @TPG_Telecom any issues with NBN in Perth my nbn is down i tried restarting the modem still doesn’t work

  • rkkhanna Rahul Khanna (@rkkhanna) reported

    @TPG_Telecom Worst service by TPG

  • AnonymouSS_2611 Anon2611 (@AnonymouSS_2611) reported

    @TPG_Telecom I’m trying to update my credit card with you guys and it’s impossible, spent 2 hours on the phone, have gone through every possible online step, have had test transactions hit my card and we’re still not there, can someone useful help me?

  • JoshuaEvanJones Josh Jones (@JoshuaEvanJones) reported

    @TPG_Telecom When will you support esim?

  • vkrishnav vinay krishna (@vkrishnav) reported

    @TPG_Telecom Internet is unstable since 3rd Nov and it keep dropping every 5-10 minutes. I received at over 10 messages on NBN investigating issues and even confirmation that issue was fixed but no luck so far. It has impacted my work and overall daily schedule.

  • annisaghazifa Annisa Ghazifa (@annisaghazifa) reported

    @TPG_Telecom since my wifi is installed, it'S never been stable always on off especially in public holiday its not working all day! When its working it will down before evening. I am new with TPG never have any stable Connection since day 1.

  • sydneyboy9 sydneyboy (@sydneyboy9) reported

    @stuv1k @TPG_Telecom Had same experience late last year. Ended up cancelling the service, tired of hearing, we’ll or we’ve already escalate your situation blah. Giving me diff reasons is another thing. Btw, requesting to get their service cancelled is another nightmare tbh.

  • vkrishnav vinay krishna (@vkrishnav) reported

    @sapphirereport @TPG_Telecom It has been happening in my area too but there is no firm action by @TPG_Telecom other than false confirmation that issue was fixed by NBN.