TPG Telecom Outage Report in Newcastle, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (83%)
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Total Blackout (5%)
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Wi-fi (5%)
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Phone (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Chris
(@chrisgourley1) reported
from
Newcastle, State of New South Wales
@ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom the engineer update was the SAME as before. im sorry but i have to work - cant be waiting 4 hs (from 10am to 2pm) for someone to come and check it out. It is confirmed that @TPG_Telecom has THE WORST service in Australia - by far!
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Scottie
(@scottmcg12) reported
@TPG_Telecom Had issues with decline in service for 3 months. Have communicated & emailed speed test over that period. We then upgraded to your most expensive plan… which then averaged 10MBPs. We have now switched to @Telstra averaging 275MBPs.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
i didnt know that @TPG_Telecom was into comedy. 1 week with NO internet because of their fault and still wants to charge me monthly cost. @TPG_Telecom, did you know that we are all WFH at the moment, and i CANT DO MY JOB without internet? Looks like you dont care - never cared.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom are you understanding what you are writing me? 5 business days (7 in total) with NO internet - i cant work. what i am supposed to do? should i tell my boss that i cant work because @TPG cant send someone to fix the connection? what should i tell him? do u have a better idea?
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Ben Grimshaw
(@rarghdinoshaw) reported
7. 4 days since our no show appointment, we now approach the 4 week mark of no internet. Still no information from either @TPG_Telecom or @NBN_Australia as they continue to bounce us from one to the other, to avoid actually making an effort to rectify this issue.
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The Beer That Goes Missing #BlackLivesMatter
(@TheRealFatShaeD) reported
Hey @TPG_Telecom I'm absolutely loving the lack of 24/7 customer support 🥰 i love when my internet dies when i have important stuff to do at 10pm, love that there is no support, super great, anyway catch me looking at iinet plans, ******* joke 🙄
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⛓
(@Pr4ttyb0yD) reported
@TPG_Telecom is tpg down??
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom if you hire TPG for home internet and there is an issue, will be ALWAYS client/customer side and never TPG. SHAME on you @TPG_Telecom 3 days with no internet and counting. you will pay for this
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Scottie
(@scottmcg12) reported
For 5 days straight we have tried to cancel our account and been thrown from department to department. Been with @TPG_Telecom for over 3 years.. and never missed a bill. Extremely poor example of customer relations. Is there anyone there that can do their job?
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💉💉💉 ⨋🌈 ♿
(@Bob64St) reported
@TheRealFatShaeD @TPG_Telecom Don't worry they will send you a text message in 6 hours telling you there is a problem with your internet.