TPG Telecom outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Reetu Mutti (@ReetuMutti) reported 26 minutes ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

• 
  Chris (@chrisgourley1) reported 55 minutes ago from Newcastle, New South Wales

  @ayksee @Aussie_BB @TPG_Telecom My wife works from home son on PlayStation never had a issue .

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eileen 🌈 (@BellaBaby74) reported 2 minutes ago

  @TPG_Telecom That is quite ok. Ignore my question. It was my new provider setting up the modem to connect me. I will contact TPG to cancel my account. Thanks for all the help in the past. Appreciate it. 👍

• 
  Aussie bloke - who loves dogs (@rob29bennett) reported 5 minutes ago

  @TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 7 minutes ago

  @bookabull @TPG_Telecom We always found they were good when everything is working and you never had to talk to anyone….

• 
  casino Breaker (@Faraz82) reported 7 minutes ago

  @TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.

• 
  Nic A (@n_c_oz) reported 10 minutes ago

  @NBN_Australia @TPG_Telecom What does “network noise” mean? And how does that affect a whole area? Can’t their connection just be throttled or disconnected

• 
  bumpyroadtobubba 👩‍👧🐶🐶🌱 (@princessmaryjo) reported 13 minutes ago

  @TPG_Telecom how is it that my elderly mother has had no service for almost 24 hours and no response from you? Customer service at its worst!

• 
  Connor Pocock (@Meowmoewmoodoo) reported 15 minutes ago

  @TPG_Telecom tpg has got to be the worst isp I have ever had the displeasure of using. At the rate that you're services go down I'd be better off spending my money elsewhere. Absolute garbage internet service provider

• 
  Asmodeus (@sydjjam) reported 15 minutes ago

  @TPG_Telecom Also Sydney, very slow service for hours

• 
  vinay krishna (@vkrishnav) reported 18 minutes ago

  @sapphirereport @TPG_Telecom It has been happening in my area too but there is no firm action by @TPG_Telecom other than false confirmation that issue was fixed by NBN.

• 
  Paul Wood (@pauljwoodau1) reported 24 minutes ago

  @TPG_Telecom Looking for a new internet service provider. Must say it's been a total pain in the neck moving a new number to TPG. Ridiculous repeating of the same lines, over and over. Struggling to understand the person on the other end. Wife received a call from TPG, couldn't understand ?