TPG Telecom Outage Report in Pymble, City of Sydney, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Pymble, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (82%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
Live Outage Map Near Pymble, City of Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
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Community Discussion
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TPG Telecom Issues Reports Near Pymble, State of New South Wales
Latest outage, problems and issue reports in Pymble and nearby locations:
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Simon H (@simon300376) reported from Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Samantha Skinner (@samskin) reported from Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales
Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
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AJ Crofts (@watts_aj) reported from Sydney, State of New South Wales
@TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.
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john foster (@jayohaychen) reported from Sydney, State of New South Wales
I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, State of New South Wales
@sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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🅳🅰🆅🅸🅳 🏳️🌈 (@BoredPuffin) reported from Sydney, State of New South Wales
@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
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Brendan King (@BrendanJKing) reported from Sydney, State of New South Wales
.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
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Melanie Pitkin (@melanie_misr) reported from Sydney, State of New South Wales
@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!
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Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, State of New South Wales
@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.
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Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales
@TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?
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Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales
@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
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Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales
@TPG_Telecom Is the service down?
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
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stu (@stu_watches) reported from Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Will G (@TwoHalves45) reported from Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Brett (@Brett00472683) reported
@TPG_Telecom Not much point, your guy was adamant it was the wifi extender, now its disconnected anyway, wasn't going to wait 45 minutes on hold. Never a problem with the ADSL2 I had before, wish I didnt have to change it to NBN. Its sad, 14 yes without a problem. Ive read other reviews
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abhiram sampath (@abhiramsampath) reported
@TPG_Telecom Is there any problem with your services in Rhodes, NSW? Internet down from last 30 mins, this is now happening frequently? Do you have any serious plans to handle it or can you recommend some other provider who has better service than yours?
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Brett (@Brett00472683) reported
@TPG_Telecom I tried to call them to say I didn't want the new one, but said we are experiencing a heavier call load than normal and 45 minutes wait, no thanks. So I've decided to keep their ****** one whilst I find another provider. They were always good but turned bad for me
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Brett (@Brett00472683) reported
@TPG_Telecom I have been with TPG for 14 years now, never able to fault them. Reluctant to change to NBN but now have and the issues omg. I was only on 25mbs but also 100mtrs from the exchange. They gave me this toy wireless modem that uses Vodafone, supposed to be 25 mbs, av 18
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Mandy (@mandyshell112) reported
@TPG_Telecom your service is absolutely horrendous. Your failure to provide consistent internet is severely impacting my ability to work from home. Outages without any compensation + won't allow me to change providers without having to pay. What a crock of ****. Bullshit service.
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Brett (@Brett00472683) reported
@TPG_Telecom they said I had a week to trial it, it is pathetic. I spoke to tech about my original connection and he argued it was the wifi extender. Shows a reasonable speed if you do a speed test, although upload av 1.5. Try DL something and its throttled. Real bad, new one sht
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Brett (@Brett00472683) reported
@TPG_Telecom in fairness I dont want to defend them. But my opinion is all internet has turned to crap, one at the office is the same (different provider) at the moment, so I my mobile (with Optus). Is anyone else having slow problems?
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MTCAR (@MTamrakar4) reported
@TPG_Telecom Why would I pay for service that I can get value for my hard earn! Stop selling 🍋
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abhiram sampath (@abhiramsampath) reported
@TPG_Telecom It's down again !!! ... What the hell is happening?
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MTCAR (@MTamrakar4) reported
@TPG_Telecom @jayjaygee88 That has been for months and months. Every time call your customer service they say very rudely if you don’t like it just cancel the service. I never get more then 2mbp if I am lucky!