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TPG Telecom

TPG Telecom outages and service status in Pymble, New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Pymble, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Pymble, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 82% Internet (82%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Pymble, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 7 days ago
Sydney Phone 14 days ago
Sydney Internet 18 days ago
Sydney Internet 21 days ago
Sydney Internet 24 days ago
Sydney Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Pymble, New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • iklash
    iklash (@iklash) reported from Sydney, New South Wales

    @TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup

  • rohankleem
    Rohan Kleem (@rohankleem) reported from Sydney, New South Wales

    Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you

  • JLSGardiner
    James Gardiner (@JLSGardiner) reported from Sydney, New South Wales

    @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

  • jayandp
    john ross (@jayandp) reported from Sydney, New South Wales

    @Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

  • RK281087
    Ramakrishnan NK (@RK281087) reported from Sydney, New South Wales

    @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Sydney, New South Wales

    @TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.

  • tallandtrue
    Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • ronakpatel09
    Ronak Patel (@ronakpatel09) reported from Sydney, New South Wales

    @TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.

  • MattJamesAus
    Matt James (@MattJamesAus) reported from Sydney, New South Wales

    @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

  • kezz78
    Kerrie Barker (@kezz78) reported from Sydney, New South Wales

    So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

  • jodadi_o
    Jodie Humphries (@jodadi_o) reported from Sydney, New South Wales

    I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Sydney, New South Wales

    @TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.

  • jamesssydney
    James Stadnyk (@jamesssydney) reported from Sydney, New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

  • MarkPotten
    Mark Potten (@MarkPotten) reported from Sydney, New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • JLSGardiner
    James Gardiner (@JLSGardiner) reported from Sydney, New South Wales

    @TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you

  • PaulDanyluk
    Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

  • cams__thoughts
    Cameron Edwards (@cams__thoughts) reported from Sydney, New South Wales

    @TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.

  • dananedmunds
    Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, New South Wales

    @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

  • murdochsj
    Scott Murdoch (@murdochsj) reported from Sydney, New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • SamDataKing
    Samuel Data King (@SamDataKing) reported

    @TPG_Telecom you’re a joke of a company. WORST service - you’re an embarrassment mate

  • Yeahbutnaahh
    Adam (@Yeahbutnaahh) reported

    @TPG_Telecom is there an outage in North Lakes, QLD?

  • MTamrakar4
    MTCAR (@MTamrakar4) reported

    @TPG_Telecom Why my net is not working. This happens everyday. When call nobody answers the call!

  • _calvinlc
    Ccain (@_calvinlc) reported

    @TPG_Telecom I've sent you a message. Already tried the technical support line and the app.

  • atavar
    Doug (@atavar) reported from Brisbane, Queensland

    @TPG_Telecom It’s OK now. Don’t know what the problem was.

  • Helishingly
    Ms Deborah 💉💉 (@Helishingly) reported

    @TPG_Telecom well after 2 weeks of the business phone being down i am now happy to recommend people svoid you guys like the plague

  • ninetyninebirds
    a lot of birds (@ninetyninebirds) reported

    @TPG_Telecom I'm getting 0 upload speed :( Your service status page claims 0 issues reported, but your call queue is 40minutes long.

  • itsnicole84
    Nicole (@itsnicole84) reported

    @LauraDam7 @TPG_Telecom It’s annoying me while working too but it’s actually more personally that it’s a real grievance. I want to sit down in my personal time and relax with TV and movies etc, but streaming apps via Chromecast wifi are plagued by this patchy service which is ruining my chill time! 🤬

  • imstillsanding
    Norman De Ploom (@imstillsanding) reported

    @HayleyPhoebeM @TPG_Telecom Been with them for years, never had a problem. You should be cautious making accusations online.

  • PondrPowered
    Toby (@PondrPowered) reported

    @TPG_Telecom My NBN has been down for an hour now. Can't see any planned maintenance in my area.