TPG Telecom

TPG Telecom Outage Report in Pymble, City of Sydney, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Pymble, City of Sydney, State of New South Wales 11/20/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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TPG Telecom Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • watts_aj AJ Crofts (@watts_aj) reported from Sydney, State of New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • jayohaychen john foster (@jayohaychen) reported from Sydney, State of New South Wales

    I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

  • Saadie BadRequest() (@Saadie) reported from Sydney, State of New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

  • melanie_misr Melanie Pitkin (@melanie_misr) reported from Sydney, State of New South Wales

    @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

  • BoredPuffin 🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, State of New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • DarkWolfized Callum (@DarkWolfized) reported from Sydney, State of New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • kaz_a_blanca Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • SarahMaxwell_22 Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, State of New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • BrendanJKing Brendan King (@BrendanJKing) reported from Sydney, State of New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • chronicfab Kitty Kavanagh | Black Lives Matter (@chronicfab) reported from Westfield, State of Western Australia

    ...Confirmed that a technician callout has been booked for between 8am and 12pm tomorrow, but what reason do I have to believe that, at this point?? Literally none! I'd heard @TPG_Telecom had terrible customer support, but we haven't had to use it until now. No wonder...

  • Ishchadha1 CoffeeComa (@Ishchadha1) reported

    @TPG_Telecom @networkoutage My internet is again not working.Same thing happened last week and it’s again down today. I keep on getting the message that “You are not connected to internet “. The increase in the price is not justified because the service is not on point.

  • turdpolisher6 ❄️⛄️Sleeping Liars 🌈 📣 (@turdpolisher6) reported

    @Aushiker @TPG_Telecom @slpng_giants_oz Kehoe is creepy ✅but then so are you Convicted of child grooming in magistrates court-the court that handles cases known as summary offences-motoring offences. minor criminal damage. common assault (not causing significant injury) No custodial sentence All about Perspective

  • Mattando97 Matt (@Mattando97) reported

    @TPG_Telecom Been having issues with our internet since you guys sent out a new 5g modem to us. Old modem got disconnected and our new one is not connecting to the internet at all. Been waiting over 24 hours at this point and my dad has been unable to work due to it

  • zanthius Zan (@zanthius) reported

    @TPG_Telecom Corporate have told me multiple times they can't help as e-mail is handled by the residential department, who hang up on me when I tell them I don't have a TPG email to log the fault against.

  • chronicfab Kitty Kavanagh | Black Lives Matter (@chronicfab) reported from Westfield, State of Western Australia

    ...technician visit to further investigate the issue. Please wait for the details regarding the schedule." So I called @TPG_Telecom again & was told a technician visit had NEVER BEEN BOOKED AT ALL. So I'd dragged my chronically ill *** out of bed at the crack of dawn for...

  • SchadenfreudeA3 Schadenfreude & Apathy (@SchadenfreudeA3) reported

    @TPG_Telecom I called to cancel my service on the 3rd they wouldn't cancel it over the phone so I had to email to cancel my service on the 3rd, which I was told would be done in 24-48hrs. It's over 72hrs later and no reply, you tried to bill me, for the service I want cancelled.

  • kpaoor Amit Kapoor (@kpaoor) reported

    @TPG_Telecom what is wrong with you guys, I disconnected my NBN connection from you (username-sadri1987) and I was charged 33.67 dollars. i spoke with you customer service team on 19th Augu and they told me no such deduction will happen

  • Tinfoyal Tinfoyal (@Tinfoyal) reported

    @TPG_Telecom just got off the phone with tech support who have told me there is an outage until 6pm. No notification from you about it. Why don't you keep customers updated on social media if you can't be bothered sending an email or text?

  • lisabrockwell Lisa Brockwell (@lisabrockwell) reported

    @TPG_Telecom Nobody should use this company. They have been charging me for a service I have not used for 15 months. I have cancelled my service on numerous occasions but they keep charging me. I don't even live in Australia anymore. Thieves!