TPG Telecom

TPG Telecom Outage Report in Pymble, City of Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Pymble, City of Sydney, State of New South Wales 11/19/2025 05:30

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

  • Taylorville29 Neil Taylor (@Taylorville29) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • parisba Dr Paris BAh! Humbug! (@parisba) reported from Sydney, State of New South Wales

    Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

  • paola_rojas Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, State of New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    The year is 2033 I'm still waiting for #TPG to get their email shit organised.

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

  • Bazzio101 Bazzio101 (@Bazzio101) reported from Sydney, State of New South Wales

    @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

  • parisba Dr Paris BAh! Humbug! (@parisba) reported from Sydney, State of New South Wales

    Stupid TPG FTTB.

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

  • NickTrebla 💧Nick Trebla (@NickTrebla) reported from Sydney, State of New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • Social_Sunny Sunny Singh 😎 (@Social_Sunny) reported from Sydney, State of New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out

  • emersoncmartins Emerson Martins (@emersoncmartins) reported from Sydney, State of New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew_gill6 Andrew (@Andrew_gill6) reported

    @TPG_Telecom hey guys. Listen my wifi keeps cutting out ever couple hours. And then it comes back to life. Now I don’t want anyone to come out to fix it bc I know you guys can fix it from there. My mate had the same problem and they fixed over the internet. Pls lmk what happens

  • doomie9 doomie (@doomie9) reported

    @TPG_Telecom Is there an NBN internet outage? Haven't been able to connect since this morning.

  • zenfrost Zenobia Frost (@zenfrost) reported

    @TPG_Telecom Hey TPG! Our Internet's been down for 24 hours now and when I call they say 'no ETA for repair'..! 🧐 Can you help us out at all? Have DM'd the deets.

  • youfoundmrtait Aaron Tait (@youfoundmrtait) reported

    @TPG_Telecom Are y’all having issues on your end? Our NBN is cactus and when I try to load up the Service Status page on your website it times out. Eastern suburbs of Melbourne.

  • VBLONGNECK Jesse (@VBLONGNECK) reported

    @TPG_Telecom It just never works I’m paying for nbn and apparently I have the best that yous have to offer. But yeah never works I’ll be leaving and finding another internet provider

  • JamesGreenhal20 James Greenhalgh (JG) (@JamesGreenhal20) reported

    @TPG_Telecom's customer backend has always been archaic, but you lived with it because the value was there and the service reasonable. The world has moved on. Aussie Broadband's $ABB service has been great - easy setup, local call centres and a decent app. 3/4

  • PhamTheBanana Phambee (@PhamTheBanana) reported

    Seriously @TPG_Telecom you need to fix your goddamn connection infrastructure or figure out how to detect faults better, cause your **** right now ain't ******* cutting it.

  • SenorJonez Ben Jones (@SenorJonez) reported

    @TPG_Telecom I've checked the NBN Co website. No issues reported there for my address.

  • Efsevia Effie Papadopoulos (@Efsevia) reported

    @TPG_Telecom Incredibly frustrating! Constant drop outs on my home internet connection mean I'm unable to do my job. And since the storm Monday last week, I have almost zero mobile phone coverage at my house, despite previously having no issues with mobile phone connection.

  • Christine_2310 🌈Christine (No A) she/her/they/them🏳️‍🌈 (@Christine_2310) reported

    Love how @TPG_Telecom makes you give them $20 for prepayment for a home phone even though you don't connect one and never use the money. Then when you cancel say "oh well, you forfeit that money to us". Thieves