TPG Telecom Outage in Pymble, City of Sydney, State of New South Wales

I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

@t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

@arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

@TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

@TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

@NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

@TPG_Telecom What a piece of crap. Home made statistics.

Hello @TPG_Telecom internet outage in Sydney South West. Please advise

Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

@TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

@TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

@TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

Hey @TPG_Telecom, you sent a guy today to connect the next door apartment's internet. In the process you disconnected our! WTF! You screwed up a whole day of work for me! I'm not even with you guys I'm with @Optus I have someone coming tomorrow to look. This better not drag on!

@iiNet customer service can’t resolve problems, transfer the call without an introduction & hang up on the call. No wonder why @TPG_Telecom is better!!

go **** tpg too ugly company

@TPG_Telecom We are being told this maintenance is connected to the issue we’ve been having ever since our NBN was connected. This is about the 12th @NBN_Australia technician that has come out. They all blame each other. It’s disgraceful. And I’m yet to be contacted by TPG re: compensation...

waiting for @TPG_Telecom to advise when they will connect my service ordered on 6th May. 1st June 1-5pm came and went, 2nd June has now gone so when will it be...…Maybe I should reset my expectations and hope for the promised customer service call first.

@TravelFake @Richard_HTTP @KerrPoints @Hyatt Damn, AA terminated my account after I followed TPG’s recommendation of getting multiple AA credit cards. I wish I had his exclusion

I'm happy that tpg will let xuan work as an actress but I still want to see her perform on stage again bcoz the reason why I fell in love with xuan is bcoz of her talent not just bcoz of her visual or cuteness, fyi I'm not into cute type bias before 😅 but still gonna support 💪

tpg posted about chengxuan and all of the replies are her fans giving demands like “buy her a new phone” “treat her well” “tell her to post herself” 😭✋ they are not having it

EVERYONE I SWEAR BUKAN THE REAL KHIRA TENGAH RT ***** STUFFS USING HER ACC. PLEASE PLEASE PLEASE DONT THINL ITS HER. fakhira kena hack @puterikacang. and if any of her close friend kat tpg pls come n text me bcs i want to know wtf is going on.

@sha_lee_ta Our sincerest apologies for the communication experienced, and I'm sorry you were not able to get through to our support. We'd like to take a closer look at your account to investigate, please PM us with your TPG customer ID or username so we can investigate further. -Jhoey