TPG Telecom Outage Report in Pymble, City of Sydney, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Pymble, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Pymble, City of Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Pymble, State of New South Wales
Latest outage, problems and issue reports in Pymble and nearby locations:
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stu
(@stu_watches) reported
from
Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Vijay
(@Vijay_SRK) reported
from
Sydney, State of New South Wales
@TPG_Telecom Is the service down?
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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Pamcake (Summer Type)
(@PrimcessPamcake) reported
from
Sydney, State of New South Wales
@sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe
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Dan Umphray
(@danumph) reported
from
Sydney, State of New South Wales
@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Poonam Gururajan
(@poonam_guru) reported
from
Sydney, State of New South Wales
@TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?
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Rashmi Trivedi
(@RashmiTrivedi9) reported
from
Sydney, State of New South Wales
@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@sly_kalu) reported
@TPG_Telecom @KrystalAmber_x If you still need help go to #Sharehacker# on Instagram he'll fix it for you he did mine also whatsapp⁺1 718-586-8203
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Denise Curtin
(@DeniseCurtin6) reported
@TPG_Telecom stilll waiting…..broadband down since sunday in Randwick,2031! Not one person can update me
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💫 𝐑𝐄𝐄𝐒𝐄
(@reesessippi) reported
@TPG_Telecom thank you! please advise the appropriate people to adjust our bill so we’re not charged for a service we are not getting. this is a big inconvenience to our family. thank you
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Juice
(@EntittledReview) reported
@TPG_Telecom Social media is an excellent way to get assistance from companies but I guess TPG is living in the 90s, every company I am with I can contact them on their website for help and get it, you no long offer this service and in turn people have to ring and stay on hold for hours
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youla
(@youla) reported
help @TPG_Telecom how many prompts are required from me to get an update on my account. You give me lip service, and nothing gets executed. So v frustrating
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Gaz
(@gcaldo80) reported
@TPG_Telecom & @NBN_Australia why does Eltham, VIC have no service when there are no power outages in the area? Ausnet have confirmed all power is on in the area.
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dadrock81
(@dadrock81) reported
@TPG_Telecom Why has my business been so impacted by the changes that were put upon me by tpg when you changed my modem out? I was assured there would be no impact and business phone now returned after 5+ days down and now I can’t get WiFi from the new modem.
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Brent Sheriff
(@brentsheriff) reported
@TPG_Telecom It has not worked the two times I've moved and both times I've had to be contacted. Unfortunately it was a very long call to get to not sending me a modem. I've already got a bundle of unopened TPG, Optus and Telstra devices I've been sent over the years and never needed. 😓
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Santosh Kumar
(@SantoshK821) reported
@TPG_Telecom still waiting for new internet connection. Been a week, received modem, but no internet. Your support team asking to speak with your independent contractor to schedule an appointment. What a bad start
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Juice
(@EntittledReview) reported
@TPG_Telecom you are an absolute joke, rang today talked to 5+ people and still have no internet and you expect me to keep paying for something that you cut off for no reason, so un Australian, time for a new internet company🙌 customer service 0/10 unhappy 🖕