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TPG Telecom

TPG Telecom Outage Report in Pymble, City of Sydney, New South Wales

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Pymble, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Pymble, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 82% Internet (82%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Pymble, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 6 days ago
Sydney Phone 13 days ago
Sydney Internet 17 days ago
Sydney Internet 20 days ago
Sydney Internet 23 days ago
Sydney Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Pymble, New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • ELCA_Brett
    Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales

    Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

  • sachi_sam
    sachi (@sachi_sam) reported from Sydney, New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • baleenrecruit
    Baleen Recruitment (@baleenrecruit) reported from Sydney, New South Wales

    @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

  • IainBrewSydney
    Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • RashmiTrivedi9
    Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • jasonelk
    Jason Elk (@jasonelk) reported from Sydney, New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • claudiablb
    Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • poojosh16
    Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • ChimistuI
    Sasha (@ChimistuI) reported from Sydney, New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • jasonelk
    Jason Elk (@jasonelk) reported from Sydney, New South Wales

    @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.

  • scibidoo
    💧Jamie (@scibidoo) reported from Sydney, New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • danumph
    Dan Umphray (@danumph) reported from Sydney, New South Wales

    @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • yourfeedofme
    Good old npzman (@yourfeedofme) reported

    @TPG_Telecom This is something that affects all TPG users and possibly other ISPs in this country. So I could dig up the customer ID and DM it to you. However I have no idea why it's relevant since you could just simply unblock the page from the master server and then I am in that website.

  • mimay1024
    mimay (@mimay1024) reported

    @TPG_Telecom why is my NBN acting up again? The online light is blinking and I have no internet. A few weeks ago also had a problem.

  • Jessky922
    Jessky (@Jessky922) reported

    @TPG_Telecom My installation went wrong - can you send somebody around to fix it please as I have phoned 3 times and got nowhere.

  • ficklexmonster
    ficklexmonster (@ficklexmonster) reported

    @M1Singapore I REALLY CAN'T WAIT TO TERMINATE MY CONTRACT AFTER BEING LOYAL FOR 15 DAMN YEARS. Paid so much for **** *** service. Already signed up for @TPG_Telecom, thank you so so much!!

  • tsgmemeboi
    tsgmemeboi (@tsgmemeboi) reported

    **** sake @TPG_Telecom always ruining the late night grind :(

  • MarceloAlvarez
    Marcelo Alvarez (@MarceloAlvarez) reported

    @TPG_Telecom @JasonMorrisonAU TPG, you’re an idiot, do you even know who Jason is?? And read his tweet properly before you ask for his details!!

  • Kendric_me
    Kendric (@Kendric_me) reported

    @TPG_Telecom Is there any NBN issue in Chermside West/Aspley ? We don’t have NBN access

  • ChandyKarthik
    Karthik Chandy (@ChandyKarthik) reported

    @TPG_Telecom your service has been down for at least 4 hours. NBN is fine and your IVR simply states that they apologise. No human to talk to. Can you at least provide a public message about what is wrong and what is the ETA? This is poor service.

  • PlayboiSimon
    Lil Uzi Simon (@PlayboiSimon) reported

    @TPG_Telecom Nope doesn't work

  • Kaffy14
    Kitty58 (@Kaffy14) reported

    @TPG_Telecom It’s happened about 3 times today - very disrupted service - it had just happened again.