TPG Telecom

TPG Telecom Outage Report in Pymble, City of Sydney, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Pymble, City of Sydney, State of New South Wales 12/04/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales

    @TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.

  • MattJamesAus Matt James (@MattJamesAus) reported from Sydney, State of New South Wales

    @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

  • tallandtrue Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • RK281087 Ramakrishnan NK (@RK281087) reported from Sydney, State of New South Wales

    @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • jamesssydney James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

  • cams__thoughts Cameron Edwards (@cams__thoughts) reported from Sydney, State of New South Wales

    @TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.

  • cams__thoughts Cameron Edwards (@cams__thoughts) reported from Sydney, State of New South Wales

    Half hour on hold with @TPG_Telecom. Sucks.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @weezmgk Thanks. Now I recall TPG was building a network that was to be capable of being upraded to 5Gbut all their hardware was Huawei. So they cancelled the lot.

  • PaulDanyluk Paul Danyluk (@PaulDanyluk) reported from Sydney, State of New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

  • kezz78 Kerrie Barker (@kezz78) reported from Sydney, State of New South Wales

    So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

  • JLSGardiner James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales

    @TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you

  • dananedmunds Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, State of New South Wales

    @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux

  • JLSGardiner James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales

    @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

  • ConcertTcrc CONCERT_TCRC (@ConcertTcrc) reported from Sydney, State of New South Wales

    @ConcertTcrc members check 👀 it out #CancerCouncilNSW & @cancerNSW are calling for #EOIs for the Translational Program Grant (TPG) Scheme to support multi-disciplinary approaches to #cancerresearch. Max. $750,000 pa x 5 yrs per application. Details below 👇🏼@CancerSPHERE

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales

    @TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Gav_82 TheTwitch666 (@Gav_82) reported

    @TheoKyrillidis @TPG_Telecom Try just resetting the modem, I had the same issue the other night, after the work I got like 30mbps down, after the reset it was back up to over 200

  • Mike_Clear Mike 🌿🌐🎶📚 (@Mike_Clear) reported

    @TPG_Telecom 1/2 Cancellation request 1st made in May!! A July request finally resulted in "We have received the following request for your TPG Mobile service: Request: Cancel Service Plan: Small v2 ....."

  • KingCollo404 Boomer Chad 🦘🇺🇦 (@KingCollo404) reported

    @slpng_giants_oz @Aushiker @TPG_Telecom That would mean for a company to write down a list of excluded websites. They couldn't possibly write down every website where their advertisement is excluded. I don't blame the company for not having a list of right-wing websites.

  • TigerEwanKo Ra San Fo (@TigerEwanKo) reported

    @TPG_Telecom @Ocomeon Pendle Hill Outage is still unfinished! OMG!!! We don't deserved this. You and NBN suck!!!

  • xmydyingrosex Laura Defeat'her (@xmydyingrosex) reported

    @TPG_Telecom how can you bump the prices when I’m on a contract for a set time frame and set amount. I would have thought you could only raise the prices once the contract had ended. Also when I’m constantly getting outage notices how can you

  • 4nnieMaguire Annie Courtney (@4nnieMaguire) reported

    Gave up on my previous providers #NBN speed and moved over to @TPG_Telecom #5G 8mths ago. Paid every bill on time and then missed one payment, called for a 6 day payment extension and was told you couldn't help! Working from home using mobile hotspot because TPG_Telecom #failed😠

  • Mike_Clear Mike 🌿🌐🎶📚 (@Mike_Clear) reported

    I've found @TPG_Telecom service to be very poor. Recently, in spprt of an elderly person who has a disability we bought a m/phone & prepaid plan. After 2 yrs, little to no use, we attempted to cancel the monthly plan. Repeated requests failed and TPG continued to deduct our A/c

  • Ocomeon Ruth Lava (@Ocomeon) reported

    @XRImagineer @TPG_Telecom No, the quality has been poor recently - it keeps dropping out or on a go-slow for a while

  • sullivansims Carla (@sullivansims) reported

    @TPG_Telecom NBN site says there is an unplanned outage affecting my address. Can you supply any more info?

  • TheoKyrillidis Theo 🛠 (@TheoKyrillidis) reported

    @TPG_Telecom Yes, wifi, every phone, and laptop always have speeds closer to 200Mbps, but not now, after the outage. I will check just for you, hardwired. Please recheck the parameters, this is not normal.