TPG Telecom

TPG Telecom Outage Report in Rockhampton, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Rockhampton, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Rockhampton, State of Queensland 01/18/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Rockhampton, State of Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • TnyStrk7Adkins jdizzle (@TnyStrk7Adkins) reported

    They haven't even been debiting the agreed upon amount from my account, resulting in my internet being cut off. This is unacceptable and I demand better from a company that I am paying for a service. Don’t use @TPG_Telecom they are disgraceful #customerservicefail

  • natbetterman Nathan (@natbetterman) reported

    @TPG_Telecom nets down and customer support claims 3 hour wait to get through yet all your services seem to be working ?

  • AnonymouSS_2611 Anon2611 (@AnonymouSS_2611) reported

    @TPG_Telecom I’m trying to update my credit card with you guys and it’s impossible, spent 2 hours on the phone, have gone through every possible online step, have had test transactions hit my card and we’re still not there, can someone useful help me?

  • geraldinequinn Geraldine Quinn (@geraldinequinn) reported

    Hey @TPG_Telecom I don’t need 10-15 identical messages in a day to tell me there is yet another internet outage coming up in my area. Are you trying to rub it in? I get it. You’re making tomorrow a pain in the arse for me. No need to labour the point.

  • AprilHawking April Hawking (@AprilHawking) reported

    @TPG_Telecom 5th day with no internet due to an outage. Emails constantly stating it is resolved and then out again. No timeframe given over the phone for when we will have internet back again but apparently another 19 customers are dealing with it too. Cool cool cool 🫠

  • vkrishnav vinay krishna (@vkrishnav) reported

    @sapphirereport @TPG_Telecom It has been happening in my area too but there is no firm action by @TPG_Telecom other than false confirmation that issue was fixed by NBN.

  • JoshuaEvanJones Josh Jones (@JoshuaEvanJones) reported

    @TPG_Telecom When will you support esim?

  • annisaghazifa Annisa Ghazifa (@annisaghazifa) reported

    @TPG_Telecom since my wifi is installed, it'S never been stable always on off especially in public holiday its not working all day! When its working it will down before evening. I am new with TPG never have any stable Connection since day 1.

  • DavidAmaral80 David Amaral (@DavidAmaral80) reported

    @TPG_Telecom i am over the complete rubbish you call customer service. Taken 2 weeks and a loyal customer of 14 years and been stuffed around. Spoken to 15 or more alleged customer service representatives and no one can help

  • KanwarjotS Kanwar Jot Singh (@KanwarjotS) reported

    @TPG_Telecom 6 days fault in the modem and it was not identified by customer support and passed to nbn. how many more days to be wasted before anyone bothers at TPG