TPG Telecom outages and service status in Rockhampton, Queensland

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

• 
  Ben Swallow (@Spit_79) reported 14 minutes ago from Rockhampton, Queensland

  @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

• 
  Ben Swallow (@Spit_79) reported 18 minutes ago from Rockhampton, Queensland

  @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

• 
  Ben Swallow (@Spit_79) reported 31 minutes ago from Rockhampton, Queensland

  @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

• 
  Ben Swallow (@Spit_79) reported 51 minutes ago from Rockhampton, Queensland

  @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

• 
  Ben Swallow (@Spit_79) reported 55 minutes ago from Rockhampton, Queensland

  @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Holman (@PholmanHolman) reported 7 minutes ago

  @TPG_Telecom hey tpg are you going to do something or just go missing? Please tell me what you are going to do or do you just expect me/us to just expect to keep paying for a service that just isn’t delivering!! I’m just about to send the full history to the Onbudsman!!!

• 
  Aussie Tech Guy (@NetworkDevOps) reported 7 minutes ago

  @TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

• 
  Rajesh Sarin (@Rajesh_Sarin) reported 10 minutes ago

  Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

• 
  Kandy Cube (@KandyCube) reported 12 minutes ago

  @TPG_Telecom thank you for the reply, the service came back after 5 hours

• 
  Alisa Wortley (@wildsunart) reported 12 minutes ago

  @TPG_Telecom my internet has been down for most of the afternoon today & most of the afternoon yesterday and it's dropping in and out constantly outside of that. Modem and wireless are working. Tried calling but after an hour and 20 minutes on hold gave up.

• 
  Surin Sam (@Persian_Lioness) reported 18 minutes ago

  @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

• 
  Clint (smokey) Dowdell (@dowdell_clint) reported 26 minutes ago

  @CallofDuty_ANZ do you guys know some ISPs in Australia are giving customers a indirect route to local servers? In my case it's jumped my ping from 30-150 has been for weeks. Not shadow banned not a hardware issue and it's only on call of duty servers. The ISP is @TPG_Telecom

• 
  Aussie Tech Guy (@NetworkDevOps) reported 27 minutes ago

  Just had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain

• 
  Nyk Saw (@NiketSh77905382) reported 29 minutes ago

  @TPG_Telecom SIMBA is defrauding people in Singapore. Inspite of S$10 plan per month, they deducted S$10 twice from my account for a month's charge. Also, customer experience is the worst. Save yourself from this telecom operator. @TpgTelecom #Simba #Singapore

• 
  Badri Shiwakoti (@ShiwakotiBadri) reported 31 minutes ago

  @TPG_Telecom My phone service is dead because I deleted the digital SIM since 12 hrs. Please email me a new setup code so I can get back online, and don't try to text me a code because I won't get it. Very slow service from TPG