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TPG Telecom

TPG Telecom outages and service status in Rockhampton, Queensland

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Rockhampton, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • telip1977
    ElizabethR (@telip1977) reported

    @TPG_Telecom @NBN_Australia our internet is down AGAIN in rowville. What is the story

  • LloydValeriya
    Lloyd Val👩🏻‍💻 (@LloydValeriya) reported

    @TPG_Telecom why do you give me a ****** internet for days? I don’t want to pay my money for this kind of poor reception. You disrupting my work on computer🤬 Fix it in Canberra! #internetisdownagain

  • SaberNodoka
    Julian Lee (@SaberNodoka) reported

    @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.

  • traihp86
    Quang (@traihp86) reported

    @TPG_Telecom got an outage for my nbn. Sent you a dm please check

  • BijouMaria
    Bijou (@BijouMaria) reported

    @TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.

  • SAHILKAMBOJJ
    sahil kamboj (@SAHILKAMBOJJ) reported

    @TPG_Telecom 2022/01/02177 that's my complaint number have a look I can't be any clear then that

  • aseemseth08
    aseem seth (@aseemseth08) reported

    @TPG_Telecom My wireless 5G internet is out since Thursday night. No ETA, no updates, no proper service. More than 2.5 days now, how long would it take? Many others impacted but not outcome yet. Area - Kirrawee 2232

  • Rajesh_Sarin
    Rajesh Sarin (@Rajesh_Sarin) reported

    Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • Chris_Ruiz777
    Christopher Ruiz (@Chris_Ruiz777) reported

    @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent