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TPG Telecom

TPG Telecom outages and service status in Rockhampton, Queensland

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  • TPG Telecom generated 0 outage signals in the last 24 hours around Rockhampton, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • trader_CC01
    TraderCC (@trader_CC01) reported

    @TPG_Telecom @1stFive8 We are also down in Blackburn VIC. Since midday today. Any estimated time of resolution?

  • Chris_Ruiz777
    Christopher Ruiz (@Chris_Ruiz777) reported

    @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

  • Roy_Redline
    Roy (@Roy_Redline) reported

    @TPG_Telecom what’s this “third-party” BS outage going on in Melbs West? First it was 4am, then 11am now 6pm until it’s resolved!? Not good enough!

  • LynnD_1401
    Lynn (@LynnD_1401) reported

    @LadyGarter @TPG_Telecom Same here! I got through but still down!

  • misullivan
    Michelle Sullivan @mis@aus.social (@misullivan) reported

    @GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!

  • PaulaBoardman
    Paula Boardman (@PaulaBoardman) reported

    @TPG_Telecom is there a system outage?? I’d been experiencing temporary/short outages but it’s not connecting at all now

  • mySMtips
    Tim Williams (@mySMtips) reported

    @TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!

  • GT_AUS
    Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South Wales

    WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.

  • DNLKITTY
    Ms. Kitty (@DNLKITTY) reported

    @TPG_Telecom why the hell did I just have to correct your customer service consultant about not calling me “sir”, have to ask for an apology to just be told “sorry sir”

  • angexox
    A n g e l a (@angexox) reported

    @TPG_Telecom What’s happening with nbn internet? Why is it so slow 😭