TPG Telecom outages and service status in Rockhampton, Queensland

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

• 
  Ben Swallow (@Spit_79) reported 38 minutes ago from Rockhampton, Queensland

  @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

• 
  Ben Swallow (@Spit_79) reported 38 minutes ago from Rockhampton, Queensland

  @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

• 
  Ben Swallow (@Spit_79) reported 47 minutes ago from Rockhampton, Queensland

  @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

• 
  Ben Swallow (@Spit_79) reported 54 minutes ago from Rockhampton, Queensland

  @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

• 
  Ben Swallow (@Spit_79) reported 59 minutes ago from Rockhampton, Queensland

  @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ebru Yeltas 🏳️‍🌈 (@LadyGarter) reported 4 minutes ago

  @TPG_Telecom Working from home and the internet goes down. 30 minute wait time to get through to support is not the best experience....

• 
  ElizabethR (@telip1977) reported 5 minutes ago

  @TPG_Telecom @NBN_Australia our nbn is down again in Rowville again? Why does this keep happening? Always after 4pm and never fixed before midnight. When will it be up again?

• 
  hui (@hui85073255) reported 6 minutes ago

  @TPG_Telecom Having trouble to connect FTTP in the past 3 hours, post code 3031

• 
  Wonderosities (@Wanderosities) reported 7 minutes ago

  @TPG_Telecom Its already been identified as an NBN outage im just wondering when its going to be fixed. Its been over 12 hours.

• 
  GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported 11 minutes ago

  @TPG_Telecom well, i did send a message but it didn't help much!:)

• 
  guseyk (@guseyk) reported 11 minutes ago

  Hey @TPG_Telecom why had my internet gone so bad?

• 
  Theo 🛠 (@TheoKyrillidis) reported 12 minutes ago

  @TPG_Telecom Sorry, I'm not providing my id on twitter, even in a dm. You don't need me to confirm id. The whole street is down.

• 
  Aussie Tech Guy (@NetworkDevOps) reported 12 minutes ago

  @TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

• 
  Paul Wood (@pauljwoodau1) reported 14 minutes ago

  @TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.

• 
  brad kitschke (@BradKitschke) reported 16 minutes ago

  when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom