TPG Telecom

TPG Telecom Outage Report in Rockhampton, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Rockhampton, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Rockhampton, State of Queensland 03/22/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Rockhampton, State of Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • DaizeLi DAIZE LI (@DaizeLi) reported

    I had relocated my TPG NBN 100 to a new property, TPG check the new location and promised me download and upload speed will be the same as 100/40. However they're just lying to customer!After the NBN installed, upload speed ONLY 18! Where the f is your promised? @TPG_Telecom

  • DaizeLi DAIZE LI (@DaizeLi) reported

    @TPG_Telecom TPG just lying and cheating customer! Before I relocated they promised me will be the same as NBN 100/40 is superfast bundle, after relocated they change my plan to SL with only 100/20, why you lying to customer??? Did you eat my 20 upload speed???? Why you promised me???

  • chrisscanlon_ Christopher Scanlon (@chrisscanlon_) reported

    @TPG_Telecom Ah, yeah. Look, I won't be plugging into ethernet to do a test. The connection is unreliable and has been ever since switching to your NBN. And I'm over proving tech support.

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • joolzfashion Joolz Fashion (@joolzfashion) reported

    @TPG_Telecom It’s patchy. Drops in & out. Seems like it’s been particularly bad since Friday. What’s going on, do you guys know?

  • Dreamcaster1998 Dreamer (@Dreamcaster1998) reported

    @stu_watches @TPG_Telecom Damn, that sounds annoying as hell. I'd be pissed too mate.

  • arisharp Ari Sharp (@arisharp) reported

    Hate to be the person who whines on Twitter to get customer service but I've tried the usual method without success. I've got big online access issues - two days with many web services inaccessible via multiple devices. Using @TPG_Telecom on @NBN_Australia - who can help?

  • iambren10 Brenton Harris (@iambren10) reported

    Anyone else on @TPG_Telecom having issues RN. My internet keeps dropping out every few mins. Have checked NBN status and they're reporting no issue. Is there maintenance happening in St Kilda?

  • smcorea 방성민 (@smcorea) reported

    @TPG_Telecom The internet connection in Kellyville NSW, is not working again. It often disaconnect. I did factory reset and followed as your insruction. After a month, it disaconnect again. It’s why I am extremely considering no longernwith TPG. Unstable internet provider.

  • Goughy30 Carl Gough (@Goughy30) reported

    @TPG_Telecom Garbage.:: This would never happen in Singapore or Hong Kong