TPG Telecom outages and service status in Rockhampton, Queensland
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- TPG Telecom generated 0 outage signals in the last 24 hours around Rockhampton, including 0 direct reports.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Rockhampton, Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TPG Telecom Issues Reports Near Rockhampton, Queensland
Latest outage, problems and issue reports in Rockhampton and nearby locations:
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Skarfigo (@Skarfigo) reported@TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne
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Bijou (@BijouMaria) reported@TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.
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Julian Lee (@SaberNodoka) reported@TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.
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Aussie Tech Guy (@NetworkDevOps) reported@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.
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CasperWilliams (@CasperDRW) reported@TPG_Telecom So since your planned maintenance on tuesday 17th my internet has been down for over 24 hrs well past your planned maintenance today. I've reset my router and NBN 3 times already in the past 30 mins
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Aussie Tech Guy (@NetworkDevOps) reportedJust had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain
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Matt Clements (@dfc005) reported@TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.
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Grischa Theissen (@grischatheissen) reported@TPG_Telecom Got an internet outage at my address. Tried to send you a dm here on twitter but twitter said it failed.
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South WalesWARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.
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hui (@hui85073255) reported@TPG_Telecom Having trouble to connect FTTP in the past 3 hours, post code 3031