TPG Telecom Outage Report in Rockhampton, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Rockhampton, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Rockhampton, State of Queensland
Latest outage, problems and issue reports in Rockhampton and nearby locations:
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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HugoZemfira
(@HugoZemfira) reported
@TPG_Telecom @networkoutage Hey tpg, anything wrong with fttb network?
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Allan Spence
(@AllanSpence20) reported
@TPG_Telecom 17 months you took my money delay. Global shortage of equipment from china our only source. 2 weeks ago. I asked you tech why am I the only one not connected 40conecket same condo. He said because you have Australian emergency medical certificate on your telstra line it need spec
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Scott
(@scott_d100) reported
@TPG_Telecom @networkoutage do you have any updates on FTB outage in Surry Hills? Still waiting on a ticket number from a tech support call at 10.40am
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Tim Firman
(@TimFirman1) reported
I get home tonight to find out tonight that the iiNet internet service and mailboxes have been canceled. Emails deleted and cannot be restored. This is unacceptable. They way @TPG_Telecom are treating iiNet customers is absolutely disgraceful.
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Capricorn Pictures
(@Capricorn_Films) reported
@TPG_Telecom @VikashTripathiG @azadsamina I tried to cancel my account with TPG after appalling service. It was only then that I was informed of a cancellation fee. I was never ever informed of a cancellation fee when I only recently signed up for TPG - really appalling
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Rahul Zarabi
(@RahulZarabi) reported
@TPG_Telecom you are the worst internet service provider I have dealt with.I hv had 3 installation cancellations, customer service staff can’t answer any questions (hang up on customers) & you charge me for “the period you can’t even connect the internet” #poorservice @acccgovau
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Lucas Harris
(@mrlucasharris) reported
@TPG_Telecom your customer service is terrible! Our NBN hasn’t been working since Thursday & every time we reach out, we’re given the complete run around. We’ve been told that you are unable to book an appt with an NBN @NBN_Australia technician, so what are we supposed to do!?
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nevsyy
(@nevsyyy) reported
@NBN_Australia Nope, I’ve been offline since 1pm yesterday (12 May), and still not online. @TPG_Telecom has advised it’s an @NBN_Australia issue
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A.B
(@annabellebrett) reported
@TPG_Telecom Forget it. I’ll just have another telco by then come and connect. Your team tell me every day they’ll call back that night and don’t. She told me an hour ago, they’d “call right back”. This isn’t customer service, it’s woeful
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Kitty58
(@Kaffy14) reported
@TPG_Telecom yep I’ve had enough of your service. Tomorrow I am calling to sign with someone else so we can use the internet in the evenings. Worst service ever #internetfail