TPG Telecom outages and service status in Rockhampton, Queensland

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

• 
  Ben Swallow (@Spit_79) reported 9 minutes ago from Rockhampton, Queensland

  @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

• 
  Ben Swallow (@Spit_79) reported 12 minutes ago from Rockhampton, Queensland

  @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

• 
  Ben Swallow (@Spit_79) reported 34 minutes ago from Rockhampton, Queensland

  @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

• 
  Ben Swallow (@Spit_79) reported 43 minutes ago from Rockhampton, Queensland

  @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

• 
  Ben Swallow (@Spit_79) reported 54 minutes ago from Rockhampton, Queensland

  @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 6 minutes ago

  @bookabull @TPG_Telecom We always found they were good when everything is working and you never had to talk to anyone….

• 
  Mr Tui (@IamMrTui) reported 6 minutes ago

  @TPG_Telecom South Sydney City experiencing massive latency and connectivity issues via home internet / NBN. Any updates?

• 
  Aussie bloke - who loves dogs (@rob29bennett) reported 7 minutes ago

  @TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think

• 
  andy cheadle (@WesleyTokolosh) reported 8 minutes ago

  @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?

• 
  Nyk Saw (@NiketSh77905382) reported 13 minutes ago

  @TPG_Telecom SIMBA is defrauding people in Singapore. Inspite of S$10 plan per month, they deducted S$10 twice from my account for a month's charge. Also, customer experience is the worst. Save yourself from this telecom operator. @TpgTelecom #Simba #Singapore

• 
  Just_Some_Bloke (@Just_SumBloke) reported 13 minutes ago

  @TPG_Telecom I’m impressed that it got organized so quickly. I thought it would take at least a week. Yet you got on to it and organised it for the next day. That’s some good customer service. Thank you

• 
  casino Breaker (@Faraz82) reported 13 minutes ago

  @TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.

• 
  UnfilteredThoughts (@lunaticindarwin) reported 21 minutes ago

  @TPG_Telecom hey hey. On an internet outage. Been on hold for almost 30 minutes with no indication of length of wait time etc. Do you have average wait time available?

• 
  brad kitschke (@BradKitschke) reported 21 minutes ago

  when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

• 
  Bronwyn Hart (@bronbonbon) reported 22 minutes ago

  Is anyone else having internet service issues with in Red Hill Brisbane @TPG_Telecom