TPG Telecom outages and service status in Rockhampton, Queensland
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Rockhampton, including 0 direct reports.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Rockhampton, Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TPG Telecom Issues Reports Near Rockhampton, Queensland
Latest outage, problems and issue reports in Rockhampton and nearby locations:
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Mr SD (@mrbhavani) reported@TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN
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guseyk (@guseyk) reportedHey @TPG_Telecom why had my internet gone so bad?
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Julian Lee (@SaberNodoka) reported@TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.
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Surin Sam (@Persian_Lioness) reported@TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line
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Tim Williams (@mySMtips) reported@TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!
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Matt Clements (@dfc005) reported@TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom I have made a complaint on 10/01/2023 And I'm waiting for the outcome reference number 2023/01/02177. WHAT'S going on TPG is that the way to handle customer service. I lost my exam due to Your internet service and now you are denied to compensate.
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JT (@JoelTorbay) reported@TPG_Telecom big storm in Sydney this afternoon and my nbn fttc box has been clicking and flashing red ever since with no internet available. Any info on how long the storm outage will last?
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Bijou (@BijouMaria) reported@TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.
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Julian Lee (@SaberNodoka) reported@TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.