TPG Telecom outages and service status in Rockhampton, Queensland
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Rockhampton, including 0 direct reports.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Rockhampton, Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TPG Telecom Issues Reports Near Rockhampton, Queensland
Latest outage, problems and issue reports in Rockhampton and nearby locations:
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Lee (@SaberNodoka) reported@TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.
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Christopher Ruiz (@Chris_Ruiz777) reported@TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on
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andy cheadle (@WesleyTokolosh) reported@TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?
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Tim Williams (@mySMtips) reported@TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!
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messersco (@messersco) reported@TPG_Telecom Hi. I can't send texts at the moment. Is this a known issue?
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Jeremy Kouloubis (@jkdraught) reported@NBN_Australia outage in Picton 2571 NSW since 520am this morning, it’s now 320pm @TPG_Telecom tells me they have no further information from you guys. Not what the problem is or restoration time. What’s the story?
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Just_Some_Bloke (@Just_SumBloke) reported@TPG_Telecom I’m impressed that it got organized so quickly. I thought it would take at least a week. Yet you got on to it and organised it for the next day. That’s some good customer service. Thank you
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Lee Sales (@Davey61769610) reported@TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy
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Rajesh Sarin (@Rajesh_Sarin) reported@TPG_Telecom Tpg Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.
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Myckael Mahe (@MyckaelMahe) reported@TPG_Telecom Hello team, Customer ID: 5170017 Address 14/90 Coogee Bay rd Coogee, NSW 2034 It looks like my internet is down. Could you please advise me. Is there any outage in Coogee at the moment or else?