TPG Telecom outages and service status in Rockhampton, Queensland
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Rockhampton, including 0 direct reports.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Rockhampton, Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TPG Telecom Issues Reports Near Rockhampton, Queensland
Latest outage, problems and issue reports in Rockhampton and nearby locations:
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Lee (@SaberNodoka) reported@TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.
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Ian Farquhar (@ianbfarquhar) reported@misullivan @GT_AUS @TPG_Telecom When I worked in Cisco, we had a pretty good ideas which ISPs were good, and which were garbage fly-by-nighters. iiNet used to be in the top three we really admired (and BTW, that list didn’t include any of the big three!) How the mighty have fallen.
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Michelle Sullivan @mis@aus.social (@misullivan) reported@GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!
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bumpyroadtobubba 👩👧🐶🐶🌱 (@princessmaryjo) reported@TPG_Telecom how is it that my elderly mother has had no service for almost 24 hours and no response from you? Customer service at its worst!
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ElizabethR (@telip1977) reported@TPG_Telecom @NBN_Australia our nbn is down again in Rowville again? Why does this keep happening? Always after 4pm and never fixed before midnight. When will it be up again?
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Red (@em_10) reported@TPG_Telecom any issues in Nowra this evening? Internet been off for 1 hour
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Julian Lee (@SaberNodoka) reported@TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.
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eddie vom (@zenvom1) reported@TPG_Telecom @NBN_Australia once again problems with NBN connection. 3rd time within a month. Not surprised my neighbours (x3) had same problems and the technician repairs theirs yesterday and leaves ours not functioning. Cmon do better.
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Jay Mitchell (@clueby4) reported@TPG_Telecom is email currently having issues?messages being accepted by your smtp but not appearing in mailbox
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Nic A (@n_c_oz) reported@jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend