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TPG Telecom

TPG Telecom outages and service status in Rockhampton, Queensland

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  • TPG Telecom generated 0 outage signals in the last 24 hours around Rockhampton, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Skarfigo
    Skarfigo (@Skarfigo) reported

    @TPG_Telecom Your best just got worse. I work from home and you’ve just updated that internet will be out until 6pm! It went dead yesterday at 10:30 pm. Same thing happened last month. Expensive, slow, unreliable internet: WTF happened Australia? @NBN_Australia #auspol

  • LadyGarter
    Ebru Yeltas 🏳️‍🌈 (@LadyGarter) reported

    @TPG_Telecom Working from home and the internet goes down. 30 minute wait time to get through to support is not the best experience....

  • WesleyTokolosh
    andy cheadle (@WesleyTokolosh) reported

    @TPG_Telecom For anyone who operates a standalone mobile account with TPG, be aware that they turned off services 5 days ago. No warning, no explanation, no updates. Just got off the phone with Customer Disservice, and STILL no progress. Clueless. Is TPG in trouble?

  • SydneyNiner
    Dan ⭐️⭐️ (@SydneyNiner) reported

    @bookabull @TPG_Telecom We always found they were good when everything is working and you never had to talk to anyone….

  • Rajesh_Sarin
    Rajesh Sarin (@Rajesh_Sarin) reported

    Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • SnymanLene7307
    ***é Snyman (@SnymanLene7307) reported

    @TPG_Telecom I've never taken to social media to escalate an issue, but I have no other choice. My husband has been trying get a new esim QR code sent to him for 2 days now. He has no mobile coverage, so can't receive text messages or calls.

  • PholmanHolman
    Peter Holman (@PholmanHolman) reported

    @TPG_Telecom hey tpg are you going to do something or just go missing? Please tell me what you are going to do or do you just expect me/us to just expect to keep paying for a service that just isn’t delivering!! I’m just about to send the full history to the Onbudsman!!!

  • Erbigimbi
    Erbigimbi (@Erbigimbi) reported

    @TPG_Telecom Inner Melbourne, internet, pages not loading, really slow. Affected last 2-3 days, worse today.

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

  • dowdell_clint
    Clint (smokey) Dowdell (@dowdell_clint) reported

    @CallofDuty_ANZ do you guys know some ISPs in Australia are giving customers a indirect route to local servers? In my case it's jumped my ping from 30-150 has been for weeks. Not shadow banned not a hardware issue and it's only on call of duty servers. The ISP is @TPG_Telecom