TPG Telecom Outage Report in Rockhampton, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Rockhampton, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (73%)
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Wi-fi (11%)
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Phone (8%)
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Total Blackout (5%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Rockhampton, State of Queensland
Latest outage, problems and issue reports in Rockhampton and nearby locations:
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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jdizzle
(@TnyStrk7Adkins) reported
@TPG_Telecom I am beyond fed up with @tpg_internet. Every month for the past six months, I have had to call and make a complaint about issues with my service. Despite their assurances that the problem is fixed, it continues to occur on a regular basis. The worst part?
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vinay krishna
(@vkrishnav) reported
@TPG_Telecom @sapphirereport @TPG_Telecom : I don't think you are on top of issues. I have followed up over 100 times in last 2 months but no firm action so far.
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Will
(@stuv1k) reported
@TPG_Telecom Hi, you've already had a technician come and investigate previously. At this time all I can do is grin and bare these dropouts. The service status often says they're "unscheduled maintenance". Perhaps you need to give discounts whenever the "always on" service is offline?
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sydneyboy
(@sydneyboy9) reported
@stuv1k @TPG_Telecom Had same experience late last year. Ended up cancelling the service, tired of hearing, we’ll or we’ve already escalate your situation blah. Giving me diff reasons is another thing. Btw, requesting to get their service cancelled is another nightmare tbh.
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gumbuoy gumbuoy@aus.social
(@gumbuoy) reported
Love to get emails from @Aussie_BB asking if I want to cancel the order because it will take them two months to come and visit my house. I mean, I wasn't thinking of cancelling, but I am now... @TPG_Telecom, you think you could get me up and running in less than 2 months?
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Nathan
(@natbetterman) reported
@TPG_Telecom nets down and customer support claims 3 hour wait to get through yet all your services seem to be working ?
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vinay krishna
(@vkrishnav) reported
@TPG_Telecom Internet is unstable since 3rd Nov and it keep dropping every 5-10 minutes. I received at over 10 messages on NBN investigating issues and even confirmation that issue was fixed but no luck so far. It has impacted my work and overall daily schedule.
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Rahul Khanna
(@rkkhanna) reported
@TPG_Telecom Worst service by TPG
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Kanwar Jot Singh
(@KanwarjotS) reported
@TPG_Telecom 6 days fault in the modem and it was not identified by customer support and passed to nbn. how many more days to be wasted before anyone bothers at TPG
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Josh Jones
(@JoshuaEvanJones) reported
@TPG_Telecom When will you support esim?