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TPG Telecom

TPG Telecom outages and service status in Rockhampton, Queensland

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  • TPG Telecom generated 0 outage signals in the last 24 hours around Rockhampton, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Davey61769610
    Lee Sales (@Davey61769610) reported

    @TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy

  • pauljwoodau1
    Paul Wood (@pauljwoodau1) reported

    @TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.

  • mySMtips
    Tim Williams (@mySMtips) reported

    @TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!

  • lukegilesADL
    Luke Giles (@lukegilesADL) reported

    comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

  • abhiramsampath
    Abhiram (@abhiramsampath) reported

    @TPG_Telecom Your services are down in Rhodes NSW. This has now become a regular thing :( ... Can you please check ASAP, affecting our work

  • LloydValeriya
    Lloyd Val👩🏻‍💻 (@LloydValeriya) reported

    @TPG_Telecom why do you give me a ****** internet for days? I don’t want to pay my money for this kind of poor reception. You disrupting my work on computer🤬 Fix it in Canberra! #internetisdownagain

  • LadyGarter
    Ebru Yeltas 🏳️‍🌈 (@LadyGarter) reported

    @TPG_Telecom Working from home and the internet goes down. 30 minute wait time to get through to support is not the best experience....

  • telip1977
    ElizabethR (@telip1977) reported

    @TPG_Telecom @NBN_Australia our internet is down AGAIN in rowville. What is the story

  • SaberNodoka
    Julian Lee (@SaberNodoka) reported

    @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.

  • NetworkDevOps
    Aussie Tech Guy (@NetworkDevOps) reported

    Just had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain