TPG Telecom Outage Report in Rockhampton, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Rockhampton, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (85%)
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Phone (7%)
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Total Blackout (4%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Rockhampton, State of Queensland
Latest outage, problems and issue reports in Rockhampton and nearby locations:
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Grayskull Warrior
(@GSkullWarrior) reported
@TPG_Telecom And its just dropped out again. You guys have my number. And im working from home so you can call me anytime. As long as you’re willing to actually permanently fix the issue.
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Renold
(@RovewithRenold) reported
@TPG_Telecom what’s the complaint process? After multiple calls customer service is not able to provide any clear answers or fix internet/phone service. Asking to raise complaint but that also is not happening. How do we get the service back up again?
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ben
(@bzdavidson) reported
@TPG_Telecom @NBN_Australia Complete joke How is it even legal to charge money for your service? If I worked like the nbn I’d be fired! #nbnfail
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S⃣ a⃣ n⃣ a⃣ B⃣ a⃣ u⃣
(@SanaBau) reported
I have no home internet because someone (not me) either impersonating me or a different account holder altogether requested a cancellation of their @TPG_Telecom account. @TPG_Telecom didn't go to the trouble of checking this before disconnecting my account
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Dustan
(@Dustan2012) reported
@TPG_Telecom say they can have the internet back on in 24-48hrs once it is down. In this day and age this length of time is an eternity. Cant work, study or do any essentials online. We need our govt to pull the big stick out so that there are no delays fixing NBN when it is down
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Grayskull Warrior
(@GSkullWarrior) reported
@TPG_Telecom Well your tests are wrong. It dropped out twice yesterday. 3 times Saturday. And twice Friday. I recommend tpg give better customer service and actually FIX line issues! Please let me know when the technician will be out to fix the connection permanently.
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reznor lover
(@nothing2se) reported
@TPG_Telecom couldnt login this morning for a few hours
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Simon *******
(@gtvone) reported
@NBN_Australia Hi Sally, I've been back to @TPG_Telecom multiple times who have rejected your resolution that my connection is working correctly - can you please take a look at the case and reply again, ta.
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S⃣ a⃣ n⃣ a⃣ B⃣ a⃣ u⃣
(@SanaBau) reported
Still waiting for a resolution on my @TPG_Telecom account stuff-up. Had to repeat the same story to at least five different reps. Do you not have record keeping systems @TPG_Telecom?
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jayaprakash
(@jaysathya) reported
@TPG_Telecom your net work is bad