TPG Telecom Outage Report in Rockhampton, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Rockhampton, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (85%)
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Phone (7%)
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Total Blackout (5%)
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Wi-fi (3%)
Community Discussion
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TPG Telecom Issues Reports Near Rockhampton, State of Queensland
Latest outage, problems and issue reports in Rockhampton and nearby locations:
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.
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Ben Swallow
(@Spit_79) reported
from
Rockhampton, State of Queensland
@TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Louise Maxwell
(@SarahMaxwell_22) reported
from
Sydney, State of New South Wales
@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.
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john foster
(@jayohaychen) reported
from
Sydney, State of New South Wales
I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Simon H
(@simon300376) reported
from
Central Coast, State of New South Wales
@TPG_Telecom NBN dropouts again, persistently having same problem and now customer service directs to online chat, which is hopeless when your internet is down. Hopeless TPG. Am going to churn.
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Franck
(@Le_digital_frog) reported
from
Melbourne, State of Victoria
Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Katherine Gourley
(@Kat_Gourley) reported
from
Melbourne, State of Victoria
My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.
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Valerie O'Regan
(@vj_87) reported
from
Wollongong, State of New South Wales
@TPG_Telecom I was online for support for an hour, got transferred and lost the chat. Now it won’t start a new chat. I just want to set my parents account up!