TPG Telecom

TPG Telecom Outage Report in Rockhampton, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Rockhampton, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Rockhampton, State of Queensland 05/09/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Rockhampton, State of Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.

  • Spit_79 Ben Swallow (@Spit_79) reported from Rockhampton, State of Queensland

    @TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • opluk02000 opluk02 (@opluk02000) reported

    Had NBN outage and @TPG_Telecom helped reschedule after 2 appt no shows. Came on the third appt issue all fixed after 12 days. @NBN_Australia you are affecting daily lives now!

  • SamFarfoud SamFarfoud (@SamFarfoud) reported

    @TPG_Telecom scheduled outage in Melbourne’s North supposed to be back up at 6am. Still down ATM. Do you have a revised time?

  • allen_stephens Allen Stephens (@allen_stephens) reported

    Credit where it’s due to @NBN_Australia got a tech out first thing who was super switched on and got right to the root of the problem - a waterlogged pit in the street. Now speeds are blazing 🚀 #nbn @TPG_Telecom

  • realCarrickRyan Carrick Ryan (@realCarrickRyan) reported

    @TPG_Telecom is the Tiger Air of internet providers. You're sucked in by the bargain price but you don't take into account the cost of the therapy required after being abandoned at the proverbial airport by their customer service.

  • kaileyhk Karen Chan (@kaileyhk) reported

    @Internode Why does @TPG_Telecom keep telling me you haven’t disconnected the service to my address and that’s the reason they can’t order my NBN box???? You both keep blaming each other and the customer suffers

  • croydon_of Suburban Stocks (@croydon_of) reported

    Day four, still no internet. 30+ calls. A million promises. Zero action. So, call the Head Office. @TPG_Telecom @iiNet Me: 'Can I speak to Craig Levy' (COO) Switch: 'Mr Levy is not accepting calls' Me: 'What, never accepting calls?' 1/n

  • TimFirman1 Tim Firman (@TimFirman1) reported

    I get home tonight to find out tonight that the iiNet internet service and mailboxes have been canceled. Emails deleted and cannot be restored. This is unacceptable. They way @TPG_Telecom are treating iiNet customers is absolutely disgraceful.

  • Capricorn_Films Capricorn Pictures (@Capricorn_Films) reported

    @TPG_Telecom @VikashTripathiG @azadsamina I tried to cancel my account with TPG after appalling service. It was only then that I was informed of a cancellation fee. I was never ever informed of a cancellation fee when I only recently signed up for TPG - really appalling

  • annabellebrett A.B (@annabellebrett) reported

    @TPG_Telecom Forget it. I’ll just have another telco by then come and connect. Your team tell me every day they’ll call back that night and don’t. She told me an hour ago, they’d “call right back”. This isn’t customer service, it’s woeful

  • annabellebrett A.B (@annabellebrett) reported

    My Karen moment will be cancelling my service with @TPG_Telecom after 7 or so years using them exclusively. Have never been treated worse as a customer #notimpressed