TPG Telecom outages and service status in Rockhampton, Queensland
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Rockhampton, including 0 direct reports.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Rockhampton, Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TPG Telecom Issues Reports Near Rockhampton, Queensland
Latest outage, problems and issue reports in Rockhampton and nearby locations:
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom the net is out... when you call the help desk number it says something about parramatta then says call back tomorrow. Poor service.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom Well that’s great for them... I’m in central QLD and to outages page had nothing for my outage.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.
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Ben Swallow (@Spit_79) reported from Rockhampton, Queensland@TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom I made that complaint 3 months ago 2023/01/02177,but I'm still waiting. I lost an exam worth 800$ and took the day off from work and your internet play up speed was 10 Mbps despite my plan was 100mbps. And you still denied to compensate.
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Aussie Tech Guy (@NetworkDevOps) reportedJust had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain
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Adam Hilligoss (@HitmanDownUnder) reported@TPG_Telecom first day of your 5G home internet plan and come home to no internet for the past hour. Yes I've turned it off and back on. 1 hour wait time for support. Very poor.
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Julian Lee (@SaberNodoka) reported@TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.
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Luke Giles (@lukegilesADL) reportedcomical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.
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guseyk (@guseyk) reportedHey @TPG_Telecom why had my internet gone so bad?
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Fluffy632069 (@lstcrimedetecto) reported@guseyk @TPG_Telecom Same so bad can’t even make a face time call.
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Finnigans 💉💉💉💉💉天有道地有道人无道 (@Thefinnigans) reported@TPG_Telecom outage in Chatswood now 3hrs +
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artemis (@dalpalaj) reported@TPG_Telecom anyone experiencing trouble in the stonnington area? My internet keeps disconnecting and ive restarted it
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brad kitschke (@BradKitschke) reportedwhen i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom