TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 12/08/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • SkeletorBrodie Brodie Skeletor (@SkeletorBrodie) reported

    @TPG_Telecom internet is down and not outages recorded and can’t get through on the phone

  • scubanick Nick (@scubanick) reported

    @TPG_Telecom It’s not a disclaimer, it’s a warning saying it can’t be updated unless you call. I sorted it out on the phone, now you guys sort out and fix the website

  • tarac1 Tara of the Goldie 💉💉💉 (@tarac1) reported

    @TPG_Telecom having way too many problems with you at the moment. My 82 year old mother doesn't have a phone that is working. Using the call back service. Call dropped out and there's has been no call back. Not happy.

  • immanuel_leong4 immanuel leong (@immanuel_leong4) reported

    @TPG_Telecom Please ******* fix @RUCKFANDY internet, it’s really hurting his carear as a professional gamer

  • Nixon_Gill Nixon Gill (@Nixon_Gill) reported

    @TPG_Telecom Hi team. My elderly mother has been waiting 4 days for a engineer to call her to connect her landline that’s still not working from her new connection in Dec 2021. Can someone please sort this out. 35 days without a landline for a lady who would have 3 calls a day.

  • Lecrappe Lecrappe (@Lecrappe) reported

    @scottmilson @TPG_Telecom Mine's been down for 3 weeks.

  • FlipperSaurus Flipper Saurus (@FlipperSaurus) reported

    @TPG_Telecom Guys, I'm WFH and the internet is down. 50 minute wait to speak to someone and there's no updates on your website. This is a matter of urgency, please advise if you are experiences outages

  • sulltronPrime Matt Sullivan (@sulltronPrime) reported

    Hey @TPG_Telecom, just flicked you a DM. Have had sporadic issues for about a day now.

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported

    @TPG_Telecom Any suggestions on how to contact tech support when home internet / NBN is really unstable over the weekend. Any tech support available ? Pls help !

  • tarac1 Tara of the Goldie 💉💉💉 (@tarac1) reported

    @TPG_Telecom don't you hate it when you change to a new system & it makes it harder for your customers and your employees? Someone ****** up didn't they? Your poor employees are dealing with all the customers who are having problems...not very good for your NPS