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TPG Telecom

TPG Telecom outages and service status in Townsville, Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at TPG Telecom

TPG Telecom is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01
    John S (@kantok01) reported from Townsville, Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • pct196
    pct196 (@pct196) reported

    @Internode So, @TPG_Telecom have given me the business support number (not available on the internode site) and transferred me through. How do your residential support people now know this number?

  • dynamat
    🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported

    @TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.

  • PaulaBoardman
    Paula Boardman (@PaulaBoardman) reported

    @TPG_Telecom is there a system outage?? I’d been experiencing temporary/short outages but it’s not connecting at all now

  • SydneyNiner
    Dan ⭐️⭐️ (@SydneyNiner) reported

    @TPG_Telecom You’ve had 3 weeks to sort this out. 3 weeks where we have been without a mobile service. We’ve called you 5 times without resolution. 5 times we’ve been told it’s been escalated. You’ve over charged us for 6mths. What will change now ? We are contacting ombudsman tomorrow

  • WowkKate
    Kate 💉💉💉 (@WowkKate) reported

    @TPG_Telecom is there currently an outage to internet service? NBN not reporting outage but my internet service has been dropping out every few mins all day

  • amirdurakovic6
    amir durakovic (@amirdurakovic6) reported

    @TPG_Telecom I haven't had internet connection for several days now. Can you guys fix this ?

  • misullivan
    Michelle Sullivan @mis@aus.social (@misullivan) reported

    @GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!

  • jjjadedx
    🍯 (@jjjadedx) reported

    @TPG_Telecom I submitted my cancellation request THREE TIMES 3 weeks ago via your website & you told me you never received it. Am i to be penalised for your faulty website? Do I now have to pay an extra month because of that?

  • danialgowans
    Danial Gowans Photography (@danialgowans) reported

    So @TPG_Telecom what’s the deal with the rediculous dial-up speeds currently being experienced in Kingsford NSW 2032 ur Fault Reports Page is never updated with issues your customers experience. Why have the page at all, currently looking at churning our 5 Airbnb properties elsewhere!

  • poKKles
    poKKles (@poKKles) reported

    @TPG_Telecom Issues with nbn in Brisbane's North.