TPG Telecom outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  John S (@kantok01) reported 6 minutes ago from Townsville, Queensland

  @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brad kitschke (@BradKitschke) reported 7 minutes ago

  when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

• 
  AvSteR (@AviOrski) reported 8 minutes ago

  @NBN_Australia @n_c_oz @TPG_Telecom Joining nick on here! 2 properties are causing all this mess for so many of us!? Break in if you have to. We have had no ability to work, had to pay for extra child care costs and unable to manage basic life requirements. Every time estimate you push comes and goes! Fix it!!!

• 
  ***é Snyman (@SnymanLene7307) reported 9 minutes ago

  @TPG_Telecom I've never taken to social media to escalate an issue, but I have no other choice. My husband has been trying get a new esim QR code sent to him for 2 days now. He has no mobile coverage, so can't receive text messages or calls.

• 
  Marco Lazic (@mlazic) reported 9 minutes ago

  @TPG_Telecom is there a current issue with email services? I can sign in but no mail will load, just a spinning wheel.

• 
  Luke Giles (@lukegilesADL) reported 9 minutes ago

  comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

• 
  Don "God Abeg" Billiono (@GodAbeg40x) reported 12 minutes ago

  If you ever move to Australia dont go near @TPG_Telecom … the slowest internet ever for a developed nation, in the middle of Sydney your speed is 1.4mbps?? Is this 2008?? Trash service

• 
  Deathmatch Police (@ObzenCSGO) reported 12 minutes ago

  What did you actually "fix"? Because I'm still getting these goddamn ******* dropouts, man. @TPG_Telecom tell NBN to get their **** together, holy ****.

• 
  Skarfigo (@Skarfigo) reported 15 minutes ago

  @TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne

• 
  Danial Gowans Photography (@danialgowans) reported 17 minutes ago

  So @TPG_Telecom what’s the deal with the rediculous dial-up speeds currently being experienced in Kingsford NSW 2032 ur Fault Reports Page is never updated with issues your customers experience. Why have the page at all, currently looking at churning our 5 Airbnb properties elsewhere!

• 
  Darren Denley (@denley79) reported 20 minutes ago

  @TPG_Telecom live in albanvale Victoria and my internet as Been down since 10.30pm what going on. Turned it off and nothing and reset it and still nothing