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TPG Telecom

TPG Telecom Outage Report in Townsville, Queensland

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 82% Internet (82%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01
    John S (@kantok01) reported from Townsville, Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • klasybel
    ISABEL ARBELAEZ (@klasybel) reported

    @TPG_Telecom my internet is not working, it has been 1 hr and still down here in Richlands QLD

  • ayksee
    Ayksee (@ayksee) reported

    It's been 2 days @TPG_Telecom since the technician came. Upstream/downstream are turning off and on... is it time to look at my account and see what was changed?????? It's not a nbn issue!

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • technihilism
    alex䷰stopheles (@technihilism) reported

    @TPG_Telecom hey, given it was down for ~6 hours, it was very clearly "scheduled maintenance" that you couldn't be bothered putting on your website i don't want debugging, i want some goddamn warning that i'm not going to be able to work instead of it just cutting out at midnight whenever

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • crittycritic
    crittycritic (@crittycritic) reported

    @TPG_Telecom trying to get in touch with your singapore office for a plan I paid for online but never received a confirmation email for. Anyway you can help? Sad that you run a business in Singapore but would not want to maintain a customer care org.

  • HayleyPhoebeM
    HP2021 (@HayleyPhoebeM) reported

    Now @TPG_Telecom Ur sending me condescending text messages you have already ******* cut my service off & cst service won't help me with what's going on Ur leaving me on dead air now waiting CB on Friday night thanks POS company

  • AaronJa98210060
    Aaron James (@AaronJa98210060) reported

    @TPG_Telecom nbn outage, oak park 3046

  • MarkPickworth
    mark pickworth (@MarkPickworth) reported

    @TPG_Telecom @chee1609 Your internet sucks. What am I actually for? Multiple drop outs every day, and I can't even stream a 1hr show without some type of issue.

  • rwtpe
    Robin **** (@rwtpe) reported

    @TPG_Telecom The NBN is down in Concord NSW since 11am this morning, can you please tell me when the service will be restored?