TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 03/25/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (85%)

    Internet (85%)

  2. Phone (7%)

    Phone (7%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom I have no problem paying for the service, i hhave a problem with that payment being more than what i pay monthly for tog’s service. Explain to me how that works?

  • liamdilley Liam Dilley (@liamdilley) reported

    @TPG_Telecom I got no NBN to days, no mobile data all due to damages, bad service, slow service and no real solutions, lied too and no fixes in site :(

  • shaunconroy85 Shaun Conroy (@shaunconroy85) reported

    @singha_r85 @TPG_Telecom Same problem here in Wynnum. No scheduled outage today

  • liamdilley Liam Dilley (@liamdilley) reported

    @TPG_Telecom Yes. Turns up at the wrong time so it is lucky we were home. Would like to know the outcome of listening to the call and staff member lying to me because it looks like engineer only came when he did neighbour’s issue and never was going to turn up Thursday.

  • sgrkerr Steve Kerr (@sgrkerr) reported

    @TPG_Telecom @SlowLoke can at least confirm if this is an outage?

  • ThaCdPlayer Christopher Duncan (@ThaCdPlayer) reported

    @TPG_Telecom How come nobody is answering the calls for support for home internet? Disconnects after dialling saying nobody is available to help

  • singha_r85 Resham (@singha_r85) reported

    @TPG_Telecom hi Tpg. Internet is not working and your contact centre won't take calls. Unfortunately I have to work and need the internet which means I will needing to work extra hours to male up for lost time. Can you 0lease advise why no calls are going through??

  • Kasia_Zetka 𝕂𝕒𝕤𝕚𝕒 ℤ. (@Kasia_Zetka) reported

    @TPG_Telecom my internet has been down for an hour now in Erskineville, tried to call but "unable to take my call" 😬What do I do now?

  • stevecaine17 Steve (@stevecaine17) reported

    @TPG_Telecom is there still an outage with your service? I haven’t had nbn all afternoon and require it for work tomorrow

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom i just spoke to someone in your retention specialist team who couldnt answer my valid queries and the. Transferred me to an extention that is invalid. Do you just refuse to deal with people who have moved on past customer service like this?