TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 03/05/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Total Blackout (6%)

    Total Blackout (6%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • igorlsf igor (@igorlsf) reported

    Three days ago someone emailed the activation team to resolve this issue in 48 hours. Now a follow up email was sent and another 48hrs given. How difficult is to get my internet activated? I'm an existing client @tpg_telecom

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom Dude, tech has been and gone. Confirmed the modem is faulty. You're also not "monitoring" anything - wtf?

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom And now, more than 2 days later @TPG_Telecom find an issue, and I'm now waiting on them again. What checks were performed? They clearly were incorrect, sub optimal or a figment of someone's imagination. #customerfirst LOL!

  • ComeOnUCrows BigKev (@ComeOnUCrows) reported

    @TPG_Telecom I understand that there is an unplanned outage, but its been well over 4hrs as far as I'm aware. Whats going on? My wife needs the wifi to do her work.

  • photo_katz Wayne Katz (@photo_katz) reported

    @TPG_Telecom Spoke too soon. It’s down again. Come on guys! You have my money, how about your end of the bargain. I’m trying to work here.

  • diabolis_ Diabolis (@diabolis_) reported from Tapitallee, State of New South Wales

    Hey @TPG_Telecom @tpg having major issues accessing internet at postcode 2540. Can’t contact you through app either. Please assist as can’t do anything right now. #tpg #tpgdown #nbn

  • rcrackles Rob Crackles (@rcrackles) reported

    @TPG_Telecom how can I contact you from overseas, do you have a customer service email address. My previous conversation and emails have done unanswered and I'm not calling international again.

  • brinx07 brinx07 (@brinx07) reported

    @TPG_Telecom why is TPG always down on a hot or windy day? Seriously, I’m close calling it quits with this company.

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom Yes, apparently some random time between 8.00-12.00, and I need to be here, awaiting their beck and call for an issue clearly outside of my premises. BTW - its now 9.40 and said NBN tech is yet to make contact.

  • CreedSi 'Sigh' Creed (@CreedSi) reported

    @KrystalAmber_x @Frank_Pip @TPG_Telecom What a nightmare ughh ...If you're looking at changing providers IINETT are great, been with them for 6 years, never had an issue besides occasionally restarting the router...$70 unlimited access and fetch per month and we run up to 8 devices and never have buffering or dropouts