TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 12/13/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Rg31d Rahul (@Rg31d) reported

    @TPG_Telecom internet down again in post code 3064... this is a disgrace... your service is becoming worst month on month... can't even call you as you think customers don't use internet after 9 pm on weekends

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @lmt001 5hrs long time isn’t it ? Absolutely disgraceful service

  • MyDaddyStar 🤗Janno🍺 (@MyDaddyStar) reported

    @TPG_Telecom the second largest internet service provider in Australia and still the same webpage for last 10 years and no live chat. I Tried to updated my payment method for the third time and not confirmation email or whatsoever, now getting msm, emails of CC rejected.😠

  • peterly48047001 peter lynch (@peterly48047001) reported

    @_Just @TPG_Telecom Don’t blame u ,complain as much as u can , their telephone service is disgraceful, they keep repeating same excuses but NOTHING is DONE about it ,DON’T lay down , take them on

  • WayneGWoods Wayne Woods (@WayneGWoods) reported

    @Rg31d @TPG_Telecom Is there any news on Mornington 3931? Internet has been unavailable since Saturday morning and we’re not listed in your service status at all. The NBN says we should contact you for info. Thanks!

  • Rg31d Rahul (@Rg31d) reported

    @TPG_Telecom The internet light was off. Also check the replies on my initial tweet... there are few people who have reported same issue

  • Gibbot5000 Pope Pious (@Gibbot5000) reported

    @TPG_Telecom please help. I have no phone connection so I can't call you.

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom Apologies are not what’s NEEDED, what should happen complete overhaul of your company’s approach to customer’s needs,treat customers with respect,

  • justsco11 Justin p (@justsco11) reported

    @TPG_Telecom are the sevices down in 3042 niddrie

  • concerned_custo Sonya Marshall (@concerned_custo) reported

    The worst ever 'service' from @TPG_Telecom my Dad is disabled and cant access phone or internet for support and you say you will send a technical support next week sometime?!?!? #badcustomerservice @NBN_Australia @TelcoOmbudsman