TPG Telecom Outage Report in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (83%)
• Phone (7%)
• Wi-fi (6%)
• Total Blackout (3%)
• E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  John S (@kantok01) reported 0 seconds ago from Townsville, Queensland

  @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Malcolm Hamilton (@MalcolmHamilto) reported 3 minutes ago

  @TPG_Telecom @tpg I am super frustrated that our NBN WiFi in East StKilda Melbourne is down yet again! Constant drop outs since connecting to the #NBN despite a 30% price hike from my ADSL #TPG. @TIO #TIO

• 
  Mark Dodd (@MarkBrooksDodd) reported 6 minutes ago

  @nicktrav @iiNet @TPG_Telecom I've had to calm by Dad down from the ramparts of "class action law suit" as I feel like it should be able to resolved commercially - but it is a last resort. I'll see if we can get a shibboleet.

• 
  Mark Dodd (@MarkBrooksDodd) reported 9 minutes ago

  @nicktrav @iiNet @TPG_Telecom Yeah, I assume emails are possible to restore but their IT support didn't know how to do it. This is honestly the problem of mergers and aggressive cost controlling - it produced scenarios where no-one at the customer-facing level can actually solve non-routine problems.

• 
  Alex Thornton (@Skymasterfunk) reported 9 minutes ago from Sydney, New South Wales

  Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

• 
  Rob O’Connor (@catachretical) reported 9 minutes ago

  @thehistoriann @TPG_Telecom Alas, this is has been my experience too. I had an excellent NBN provider with top-notch customer service. Then it was bought up by TPG. Six weeks after I first notified them I'm still waiting for them to acknowledge a DNS problem, or offer any advice beyond 'reboot the modem'.

• 
  Scott Bailey 🌱🌈 (@Scotty_Bails) reported 9 minutes ago

  @TPG_Telecom is there an outage in Rutherford NSW? Our internet is gone.

• 
  Andy Yap (@andyyapwh) reported 10 minutes ago

  @TPG_Telecom The escalation to the NBN management only occurred after a heated conversation with your engineering support. This should already been done on day two rather than waiting for 6 days later. Given the efficiency level of NBN, escalation should be done sooner rather than later.

• 
  MANOJ KUMAR (@RSManojkumar) reported 10 minutes ago

  @TPG_Telecom i got new Connection on 23rd Jan but till now my connection is not activated yet, worst service ever

• 
  SMG Studio: Buy Moving Out 📦 (@smgstudio) reported 11 minutes ago

  @DumbparameciuM @TPG_Telecom I'm trapped in the "if I change i'll be relocked into a multi-year contract" problem.

• 
  pseudomorph (@pseudomorph) reported 22 minutes ago

  @siggsau @TPG_Telecom No it's not. Many providers will either pro rata, or cancel at the end of the current billing period. This is taking an additional month's billing for a service beyond that.