TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 12/17/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • trentdimo Trent Dee - IRespectYaBrah (@trentdimo) reported

    @TPG_Telecom Another day, another internet issue at our residence. TPG is by far the most unreliable service provider in Australia. Constant drop outs, constant outages and their response is they can’t see anything on their end. Terrible service. Change now while you can.

  • aussiecake Eddie (@aussiecake) reported

    @TPG_Telecom what is happening with your support? I keep getting dropped on my phone calls and progress nowhere with my issue. I've tried calling 4 times in the past week now. Starting to regret switching over to you. DO BETTER!

  • buffalostool is it still a hoax? (@buffalostool) reported

    @TPG_Telecom @NBN_Australia I'm on the border of Preston & Thornbury in Melbourne & the internet has been up & down (worse than usual) for over 24 hours. I've checked and there are no reports of maintenance or anything. Is something going on? Or is this as good as it gets?

  • StaticOCE Static (@StaticOCE) reported

    Hey @TPG_Telecom Your customer service on your website is ******* ludacris. My internet won't stay connected for more then 5 minutes at a time right now and there are no easy options to report this. Your horrible website is making me think my best option is a diff provider.

  • SnoggieJam Da Pwiso’s Snog (@SnoggieJam) reported

    So @TPG_Telecom i was supposed to get an NBN box along with my modem delivery but all i got was the modem and your “customer service team” wont answer the phone to even bother to help me

  • Efsevia Effie Papadopoulos (@Efsevia) reported

    @TPG_Telecom Incredibly frustrating! Constant drop outs on my home internet connection mean I'm unable to do my job. And since the storm Monday last week, I have almost zero mobile phone coverage at my house, despite previously having no issues with mobile phone connection.

  • joinsteadofjoe Lady Muck (@joinsteadofjoe) reported

    @TPG_Telecom on hold for an hour only to talk to a representative who says she’s connecting me to technical support where I’m on hold for another fifteen minutes before giving up. Our internet has been off for two days. ******* fix it. Pricks.

  • PholmanHolman Peter Holman (@PholmanHolman) reported

    @TPG_Telecom Tomorrow at noon my time 0425706677 but I know the problem is your end!!!!

  • PhamTheBanana Phambee (@PhamTheBanana) reported

    Seriously @TPG_Telecom you need to fix your goddamn connection infrastructure or figure out how to detect faults better, cause your **** right now ain't ******* cutting it.

  • Ronster80 Karnak the critical (@Ronster80) reported

    @TPG_Telecom haven’t had service all day. No support on helpline and told to use app. Registered a fault eight hours ago and no response. Will I have to wait till Monday for a response?