TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 05/09/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • antyz3r antyzer 🌹🧦💙💛 (@antyz3r) reported

    I love my @TPG_Telecom 5G router not working and not connecting to the internet every day! It's great when it's an issue which happens almost every other day for an extended period of time during hours where I can't talk to customer support on the phone. What a great service!

  • Enxsaixan Enkhsaikhan M (@Enxsaixan) reported

    @TPG_Telecom, your customer care centre, promised to respond to my enquiry during business hours. However, 4 business days have already passed since I asked for your support. I need a reliable and stable connection. I think you guys should improve your customer care. #horrible

  • SeniorGeek888 Garry Owen (@SeniorGeek888) reported

    @TPG_Telecom seems there’s an outage on NSW south coast.

  • MarkyMark_005 Mark Sweeney (@MarkyMark_005) reported

    @TPG_Telecom my internet has dropped out for the last hour and the wait time to speak to someone is over 1 hour. There is no outage from your website. Is there a problem?

  • JRok_42 J.\rrod Greer (@JRok_42) reported

    @TPG_Telecom FYI: your beyond crap internet service has caused me to use my mobile data from another provider every day this week just so I can work. Don't act surprised when I only pay half my bill to reflect the amount of time your product was available for my use.

  • DavidW2035 DavidW2035 (@DavidW2035) reported

    @NBN_Australia @TPG_Telecom Why the outage in Maroubra Junction tonight. We pay for a service. Where is the service?

  • rozywhitelight Roslyn Ellis (@rozywhitelight) reported

    @TPG_Telecom consistent drop outs of my fttb, they are debiting my account today for the extremely high fee for service that is not reliable. Phone chasey with a Phillipine call centre, 3 times at least today, they transfer me from one area to another and then I get cut off grr

  • LisaJohnson2002 Lisa Johnson (@LisaJohnson2002) reported

    @TPG_Telecom we are experiencing constant drop outs. Started between 5 - 7pm last night and again after 5pm tonight. Cannot get through to support there are long waiting lines. Help me obi-wan kanobe it's Friday night and I just want to watch the telly!

  • SpellinItUp light heart (@SpellinItUp) reported

    @TPG_Telecom I'm trying to call the aec right now on 13 23 26 and get a high pitch sound they say to contact you as the dont know of any problems..

  • rozywhitelight Roslyn Ellis (@rozywhitelight) reported

    @TPG_Telecom Most have heen polite, but one guy Aarl I think his name was was rude. Now they say the technician is coming today again. I asked them to let him know the gate code but they wont. I have asked them for him to wear a mask as I am susceptible to covid, no real confirmation not hapy