TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 12/26/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • crittycritic crittycritic (@crittycritic) reported

    @TPG_Telecom trying to get in touch with your singapore office for a plan I paid for online but never received a confirmation email for. Anyway you can help? Sad that you run a business in Singapore but would not want to maintain a customer care org.

  • ayksee Ayksee (@ayksee) reported

    It's been 2 days @TPG_Telecom since the technician came. Upstream/downstream are turning off and on... is it time to look at my account and see what was changed?????? It's not a nbn issue!

  • beezageeza Beeza Geeza (@beezageeza) reported

    After @TPG_Telecom pulling its **** today with their surprise NBN100 upload speed halving, I hope to christ someone, somewhere is looking at the viability of an @AmberElectricAU model for wholesale intermediary/direct-to-consumer/whatever it's called reseller of NBN.

  • HashtagVerada Cath McDonnell (@HashtagVerada) reported

    I want to scream. @TPG_Telecom has the worst customer service, period. Trying to sort a billing payment issue for my brother’s mobile phone since 26 Oct. 8 phone calls. Multiple updates of his credit card in his account. Call staff won’t escalate the call to someone who can fix.

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • SugartitsCrypto Billy Covington (@SugartitsCrypto) reported

    @AdemOzirmak @Telstra @TPG_Telecom Damn thats quick. Who is that through?

  • HayleyPhoebeM HP2021 (@HayleyPhoebeM) reported

    @TPG_Telecom cst service is disgusting being told to wait an hour so after waiting over an hour to speak to rep to get help with what YOU have done with my account and stuffing me around just left me on deadair and now I wait another hour to talk

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @HashtagVerada Need u are joking ? Why u treat customers like crap?

  • HayleyPhoebeM HP2021 (@HayleyPhoebeM) reported

    Now @TPG_Telecom Ur sending me condescending text messages you have already ******* cut my service off & cst service won't help me with what's going on Ur leaving me on dead air now waiting CB on Friday night thanks POS company