TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 02/27/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported

    @TPG_Telecom are you understanding what you are writing me? 5 business days (7 in total) with NO internet - i cant work. what i am supposed to do? should i tell my boss that i cant work because @TPG cant send someone to fix the connection? what should i tell him? do u have a better idea?

  • emanuelgold3 _emanuelgold (@emanuelgold3) reported

    @TPG_Telecom It’s now day 6 and no internet and have incurred additional costs of data on my phone to work. Until this is fixed I would like to know what you can do to compensate me for these costs I’ve incurred while paying for your service which hasn’t been provided.

  • jaspreetwadhwa9 Jaspreet (@jaspreetwadhwa9) reported

    @TPG_Telecom I again called the customer service #TPG they said we had prioritise your ticket, yet no action is been taken..no communication is ever from their side.. It is really frustrating to pay for a service you can't benefit out👎

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

  • allisonkeogh Allison Keogh (@allisonkeogh) reported

    @TPG_Telecom The reason for the call has been outlined in several conversations. I just want to know if you can provide the new service or not?

  • LMerc25 Merc25 (@LMerc25) reported

    Oh @TPG_Telecom wifi down again there’s a surprise… seriously it’s been so unstable for days now… it’s like living in a 3rd world

  • qland12 Chris (@qland12) reported

    @TPG_Telecom I've had lower than expected internet speed and recently so many disruptions to my service due to outages and maintenance stops. Will I be getting any refund?

  • scottmcg12 Scottie (@scottmcg12) reported

    For 5 days straight we have tried to cancel our account and been thrown from department to department. Been with @TPG_Telecom for over 3 years.. and never missed a bill. Extremely poor example of customer relations. Is there anyone there that can do their job?

  • scottmcg12 Scottie (@scottmcg12) reported

    @TPG_Telecom Had issues with decline in service for 3 months. Have communicated & emailed speed test over that period. We then upgraded to your most expensive plan… which then averaged 10MBPs. We have now switched to @Telstra averaging 275MBPs.