TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 12/19/2025 13:50

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisscanlon_ Christopher Scanlon (@chrisscanlon_) reported

    Another night of flaky @NBN_Australia service from @TPG_Telecom. Though tonight we couldn’t even connect. Just give me ADSL2 back. At least it was more reliable. And the only solution seems to be “have you got the router at the right height/position?” Yes, yes I have....

  • omega_sedated Steve Hewitt (@omega_sedated) reported

    @TPG_Telecom That's not a permanent fix if it needs to be done every second day.

  • omega_sedated Steve Hewitt (@omega_sedated) reported

    @TPG_Telecom I thick this is the 6th outage this weekend. I don't think you've made 7 days in a row without downtime yet.

  • Barry_ling44 Tom riddle (@Barry_ling44) reported

    @TPG_Telecom are you down in Shellharbour NSW no internet

  • mathewmelvinng Mathewmelvinng (@mathewmelvinng) reported

    @TPG_Telecom SERIOUSLY @TPG_Telecom ! This is the 3rd day that I DO NOT have an internet connection! I spoke to your agent Andrew and he advised that someone will attend to fix it yesterday and no one came! we are WORKING FROM HOME! We need a working internet service!

  • Lozipop_Au Lozipop (@Lozipop_Au) reported

    @TPG_Telecom have had no internet for over 3 hours now. Tried all the trouble shooting tips. Have a very unhappy household atm. Im a DV survivor and require Internet for my surveillance cameras to function and record. This is NOT an ok situation.

  • Jessky922 Jessky (@Jessky922) reported

    @TPG_Telecom My installation went wrong - can you send somebody around to fix it please as I have phoned 3 times and got nowhere.

  • mathewmelvinng Mathewmelvinng (@mathewmelvinng) reported

    @TPG_Telecom We have been out of connection since yesterday and have been passed around by your customer service team... all of our neighbours that has TPG have no issues with their internet connection (So, it has to be the data port on our wall that has an issue) ticket#11009977

  • Ticcer Ticcer ☣️🇦🇺🇳🇿🇬🇧 (@Ticcer) reported

    @Telstra @TPG_Telecom ...were supposed to do, in a reasonable time frame. This mythical 'Covid Excuse' for 1000% piss-poor service, is just that, AN EXCUSE! Almost 3 months...THREE MONTHS... to do a basic number port from one provider to another!!! As you can see, I've lost my patience! 3/-

  • NayaBarham kay (@NayaBarham) reported

    @NBN_Australia Thanks Mervin. We using @TPG_Telecom they said there's a NBN connection problem (which was on last Monday 🙈🤔). Cheers.