TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 03/10/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Wi-fi (6%)

    Wi-fi (6%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Phone (5%)

    Phone (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • kaffando Completely over it. (@kaffando) reported

    Back in February @TPG_Telecom told me that "1 day free service will be applied on 04/03/2021 making your next billing cycle from 05/03 to 04/04." Just received my latest bill & what a surprise....still no free day applied. You think we're stupid, don't you #TPGTelecom?

  • redhoodie09 redhoodie09 (@redhoodie09) reported

    @TPG_Telecom lost my connection too. Postcode 3011. I have a exam in the morning. Please resolve this issue soon as possible. Thanks

  • DaveAuth Dave Auth (@DaveAuth) reported

    @TPG_Telecom I’ve made a total of 16 calls to try and get my internet transferred to my new house. Still no closer to getting connected and you refuse to turn off service and stop charging at the place I left a week ago. Is TPG serious? How many more calls needed? 30? 50?

  • thatmouthywoman That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸 (@thatmouthywoman) reported

    I go online to find a solution. I can't. I call Customer Service. So far, I've been waiting on the phone for 45 mins. It appears @TPG_Telecom can spare no expense or effort to get their money, but invest in enough staff at Customer Service? Nah. Takes away from profits, right?

  • danumph Dan Umphray (@danumph) reported from Sydney, State of New South Wales

    @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

  • plazaro63 Peter Lazaro (@plazaro63) reported

    @TPG_Telecom Hi...my NBN suddenly died. I am in Willoughby. Is there an outage currently?

  • thatmouthywoman That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸 (@thatmouthywoman) reported

    The other day, my bank account got hacked so had to call the bank, who then proceeded to cancel my card. Last night, my mobile phone company sent me an email, they tried to take payment but couldn't. Since 11pm I've received 3 emails and 2 texts. @TPG_Telecom

  • 1976charger Censored in Melb, Australia (@1976charger) reported

    @TPG_Telecom What is going on? Is my email doing down now a monthly occurrence? This is becoming a joke

  • MrSandDaddy The World Is Ending And I'm Late For Work (@MrSandDaddy) reported

    @TPG_Telecom we've been without internet for a week now and your tech has not shown up to 2 appointments and has had to reschedule 3 days later as 'that was the earliest available time' however my neighbour called up after me with the exact same issue and got his fixed next day

  • dwightwalker Dwight Walker (@dwightwalker) reported

    @TPG_Telecom No outstanding issue. Dead phone number has been removed from whitepages. I checked.