TPG Telecom outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  John S (@kantok01) reported 56 minutes ago from Townsville, Queensland

  @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eddie vom (@zenvom1) reported 1 minute ago

  @TPG_Telecom @NBN_Australia once again problems with NBN connection. 3rd time within a month. Not surprised my neighbours (x3) had same problems and the technician repairs theirs yesterday and leaves ours not functioning. Cmon do better.

• 
  🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported 3 minutes ago

  @TPG_Telecom Can you help me login to my account; there seems to be a new reqirement for SMS verification, but I don't have mobile access where I live, meaning I've ben locked out of my account...

• 
  Aussie Tech Guy (@NetworkDevOps) reported 5 minutes ago

  Just had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain

• 
  Kurogane (@Kurogane_Vtube) reported 8 minutes ago

  @TPG_Telecom when is the issue for tpg outage and disconnections going to be resolved? I know its going down briefly again anyway on the 7th and 8th for maintenance but this is just outrageous. I’ve lost hours of work because of this. How are you Telco going to compensate?

• 
  🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported 12 minutes ago

  @TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.

• 
  ElizabethR (@telip1977) reported 14 minutes ago

  @TPG_Telecom Given the amount of times our nbn has been down over the past few months, does tpg provide the option of nbn with 4G backup? If not, is this on the cards as so many companies do it now?

• 
  Tim Williams (@mySMtips) reported 16 minutes ago

  @TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!

• 
  Surin Sam (@Persian_Lioness) reported 17 minutes ago

  If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent

• 
  andy cheadle (@WesleyTokolosh) reported 19 minutes ago

  @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?

• 
  Vishal Mansotra (@MansotraVishal) reported 20 minutes ago

  @TPG_Telecom 2nd major outage in a month 3023, time to switch, have been a loyal customer for more than 4 years