TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 12/11/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • TalkingFrankCom Frank Talking (@TalkingFrankCom) reported

    @TPG_Telecom Turning router off and on again. Improved speed initially then when down to 60 Mbps on a 250 Mbps plan. Frustratingly terrible. I’ll see if it improves tomorrow

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported

    @TPG_Telecom Any suggestions on how to contact tech support when home internet / NBN is really unstable over the weekend. Any tech support available ? Pls help !

  • blue4ever2022 Blu4ever22🇦🇺🇧🇻 (@blue4ever2022) reported

    Internet down in chadstone/Oakleigh #TPG please fix the internet TPG 😭😭😭😭 @TPG_Telecom

  • tarac1 Tara of the Goldie 💉💉💉 (@tarac1) reported

    @TPG_Telecom don't you hate it when you change to a new system & it makes it harder for your customers and your employees? Someone ****** up didn't they? Your poor employees are dealing with all the customers who are having problems...not very good for your NPS

  • LLeckey Lee leckey (@LLeckey) reported

    @TPG_Telecom Get sent a message - your NBN service has been installed - guess what still NOT working.

  • LLeckey Lee leckey (@LLeckey) reported

    @TPG_Telecom So another 24hrs with out the PAID internet I can't use. Excellent service you provide.

  • FlipperSaurus Flipper Saurus (@FlipperSaurus) reported

    @TPG_Telecom Guys, I'm WFH and the internet is down. 50 minute wait to speak to someone and there's no updates on your website. This is a matter of urgency, please advise if you are experiences outages

  • paleofuture Matt Novak (@paleofuture) reported

    We’re at the point where @TPG_Telecom says I need to make my landlord install new sockets. And won’t refund me for internet service I never received. In fact, they say I owe hundreds of dollars as an early termination fee. Avoid this company like the plague.

  • paleofuture Matt Novak (@paleofuture) reported

    If you’re in Australia avoid @TPG_Telecom at all costs. I just need internet and I’ve wasted two days getting transferred over a dozen times by customer service. Hung up on me twice. Feel like I’m losing my mind.

  • jimmydu Jimmy Du (@jimmydu) reported

    Hey @TPG_Telecom is there an outage in Baulkham Hills area? Internet went down for over an hour now without any news or updates on either your and NBN sites.