TPG Telecom outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  John S (@kantok01) reported 26 minutes ago from Townsville, Queensland

  @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ElizabethR (@telip1977) reported 4 minutes ago

  @TPG_Telecom Given the amount of times our nbn has been down over the past few months, does tpg provide the option of nbn with 4G backup? If not, is this on the cards as so many companies do it now?

• 
  Yukinori Hiroe (@yuki_0_yuki) reported 5 minutes ago

  @tpgaustralia @TPG_Telecom I simply asked them for the specific numbers causing the slow speed, but they haven't provided any information at all.

• 
  Connor Pocock (@Meowmoewmoodoo) reported 8 minutes ago

  @TPG_Telecom tpg has got to be the worst isp I have ever had the displeasure of using. At the rate that you're services go down I'd be better off spending my money elsewhere. Absolute garbage internet service provider

• 
  andy cheadle (@WesleyTokolosh) reported 10 minutes ago

  @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?

• 
  🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported 17 minutes ago

  @TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 24 minutes ago

  My fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers

• 
  lunaaa (@stakeylo) reported 24 minutes ago

  Don’t even use NBN - have 5G wireless but internet has been down all day. Can’t even contact @TPG_Telecom support. Ughhhhh

• 
  Rajesh Sarin (@Rajesh_Sarin) reported 27 minutes ago

  @TPG_Telecom Tpg Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

• 
  Christopher Ruiz (@Chris_Ruiz777) reported 28 minutes ago

  @TPG_Telecom NBN service seems to be out again in the same area, any update on what the issue is and when it will be back online?

• 
  brad kitschke (@BradKitschke) reported 28 minutes ago

  when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom