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TPG Telecom

TPG Telecom outages and service status in Townsville, Queensland

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  • TPG Telecom generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01
    John S (@kantok01) reported from Townsville, Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • mrbhavani
    Mr SD (@mrbhavani) reported

    @TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN

  • BradKitschke
    brad kitschke (@BradKitschke) reported

    when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

  • NetworkDevOps
    Aussie Tech Guy (@NetworkDevOps) reported

    @TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

  • grandcul
    Graham (@grandcul) reported

    @TPG_Telecom @VikashTripathiG @azadsamina But not sory enough to improve hey TPG? Cust support starts at a leisurely 8am ... how ordinary for customers who pay for 24*7 and no one to contact when issues arise.

  • Thefinnigans
    Finnigans 💉💉💉💉💉天有道地有道人无道 (@Thefinnigans) reported

    @TPG_Telecom outage in Chatswood now 3hrs +

  • dfc005
    Matt Clements (@dfc005) reported

    @TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

  • ShiwakotiBadri
    Badri Shiwakoti (@ShiwakotiBadri) reported

    @TPG_Telecom My phone service is dead because I deleted the digital SIM since 12 hrs. Please email me a new setup code so I can get back online, and don't try to text me a code because I won't get it. Very slow service from TPG

  • aseemseth08
    aseem seth (@aseemseth08) reported

    @TPG_Telecom My wireless 5G internet is out since Thursday night. No ETA, no updates, no proper service. More than 2.5 days now, how long would it take? Many others impacted but not outcome yet. Area - Kirrawee 2232

  • MansotraVishal
    Vishal Mansotra (@MansotraVishal) reported

    @TPG_Telecom 2nd major outage in a month 3023, time to switch, have been a loyal customer for more than 4 years