TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 03/20/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Phone (5%)

    Phone (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • rcorea1563 Ravi Corea (@rcorea1563) reported

    @TPG_Telecom @Daddles11 The DNS solution can only work if you have a connection. I have no connection (red blink light on modem). Submitted a fault report through the mobile app more than 24h ago; cannot get through on the phone. This is not an acceptable level of service.

  • Nereus52 Nereus5 (@Nereus52) reported

    NBN emergency maintenance on a Monday, while working from home, with ten minutes notice. Thanks again @NBN_Australia & @TPG_Telecom. Who do i call for reimbursement? #MelbourneLockdown6

  • Nas86466610 Nas (@Nas86466610) reported

    @NBN_Australia Thank you but @TPG_Telecom is blaming @NBN_Australia for the issue. So not sure what the truth is to be honest.

  • DavidBrowaeys David Browaeys (@DavidBrowaeys) reported

    @TPG_Telecom are you guys facing summer issues again? No NBN!! That's a bit much in one week we haven't got a stable internet. 3207.

  • trinee_p Katrina Desfosses (@trinee_p) reported

    @TPG_Telecom having terrible service in 3025 today. Speed test is 5mb or less. Have rebooted modem. Nothing on nbn service outages. Can you look into it? Stuck inside with two kids 🤯

  • mrwatson71 Michael Watson (@mrwatson71) reported

    @TPG_Telecom what's going on with your home NBN support? Your website says phone suppor is available 8am - midnight but it just directs you to the app. Response after submitting fault, 12 hours

  • Nas86466610 Nas (@Nas86466610) reported

    @PJ_Broderick @TPG_Telecom Their support line shut as well. I am feeling the same.

  • julianvisser_ JulianVisser (@julianvisser_) reported

    @TPG_Telecom terrible internet reliability over the last few days, what is going on? Have had intermittent drop outs since the 14th making wfh very difficult.

  • Darren___Fox Darren Fox (@Darren___Fox) reported

    @TPG_Telecom getting less than 10MB on a 100MB plan all day. Totally unusable. Nothing but issues with this service from day 1. The only thing that works as expected is the direct debit from my bank a/c…

  • mattsparks88 Matt (@mattsparks88) reported

    Hey @TPG_Telecom I've discovered an issue with my current #HUAWEI router... Apparently Lan 3 and Lan 4 are not able to provide an device with internet activity however, Lan 1 and 2 can. Would I need to order a new one or purchase one myself? Thanks in advance