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TPG Telecom

TPG Telecom Outage Report in Townsville, Queensland

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 83% Internet (83%)
  • 7% Phone (7%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01
    John S (@kantok01) reported from Townsville, Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Bruza7
    Bruce Gow (@Bruza7) reported

    @ACurrentAffair9 Try @TPG_Telecom never fails me

  • lckz10
    lockz (@lckz10) reported

    @TPG_Telecom ur stupid nbn is all ****** up. i havent had wifi since 8. get ur **** fixed in 2138

  • KaustavDasGupt8
    Kaustav Das Gupta (@KaustavDasGupt8) reported

    Customer support of @TPG_Telecom needs to improve. Was kept on hold for almost an hour with each representative bouncing me from one to another with apparently no solution whatsoever. Extremely disappointed!!!!

  • sylvk85
    Sylvia Kim (@sylvk85) reported

    @TPG_Telecom internet is not working at Strathfield nsw at the moment ?

  • matt_worsfold
    Matt Worsfold (@matt_worsfold) reported

    @TPG_Telecom Hi TPG, we have now had 4 confirmed outages in the space of 7 days, some lasting over a day, as well as sporadic drop outs all week. Pretty appauling service and getting more frustrating each time. Any ideas what's going on and when this is going to end?!

  • BNSW_Geoff
    Geoff Tripp (@BNSW_Geoff) reported

    @TPG_Telecom @shirishcshetty Having issues in Wentworth Point as well.

  • KapilJekishan
    Kapil (@KapilJekishan) reported

    @portablejim @sylvk85 @TPG_Telecom Same issue here in Strathfield.

  • portablejim
    Portablejim (@portablejim) reported

    @sylvk85 @TPG_Telecom Also having problems with internet (i.e. internet down, outage, not working) in Strathfield.

  • DJBSydney
    DJB Sydney (@DJBSydney) reported

    @ZhiqiongWang @TPG_Telecom I’ve noticed several people not getting good service during the lockdown. Internet connection is now an essential utility service!

  • cryptomorphisms
    i am looking 👁 (@cryptomorphisms) reported

    @TPG_Telecom I'm in Wentworth Point too and my service also went down around 11.10am! Could someone check my service?