TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 03/13/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Phone (5%)

    Phone (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • DeborahTobias Deborah Tobias (@DeborahTobias) reported

    @TPG_Telecom #BreakingNews telecommunications company that lacks any ability to communicate between it’s own departments #CustomerService FAIL

  • moratufernando Stephen P Fernando (@moratufernando) reported

    @TPG_Telecom nbn connection is not functioning, Cannonvale QLD (4802). Technical helpline says 1/2 wait to answer a call !!!. Need problems addressed faster than that. What are my options?

  • amy_eatssyd Amy Zhong (@amy_eatssyd) reported

    Called @TPG_Telecom re **** NBN speed to be told that wifi signals don’t travel through walls and doors...

  • chrisscanlon_ Christopher Scanlon (@chrisscanlon_) reported

    @TPG_Telecom Ah, yeah. Look, I won't be plugging into ethernet to do a test. The connection is unreliable and has been ever since switching to your NBN. And I'm over proving tech support.

  • DaizeLi DAIZE LI (@DaizeLi) reported

    I had relocated my TPG NBN 100 to a new property, TPG check the new location and promised me download and upload speed will be the same as 100/40. However they're just lying to customer!After the NBN installed, upload speed ONLY 18! Where the f is your promised? @TPG_Telecom

  • Yes_CanBeDone Pranav Aggarwal (@Yes_CanBeDone) reported

    @TPG_Telecom Hi ... the work is so bad, have complained, as suggested even upgraded the plan yet terrible speed and keeps fading out !! HELP

  • andreavb1985 Andrea VB (@andreavb1985) reported

    Hey, @TPG_Telecom, when is the service expected to return in 2089? Website does not load so unable to check... thanks!

  • arisharp Ari Sharp (@arisharp) reported

    Hate to be the person who whines on Twitter to get customer service but I've tried the usual method without success. I've got big online access issues - two days with many web services inaccessible via multiple devices. Using @TPG_Telecom on @NBN_Australia - who can help?

  • tommytank79 FourStroke (@tommytank79) reported

    @TPG_Telecom @mimay1024 You guys make it very difficult to understand what the hell is going on. You’re not taking calls. Your outage service says nationwide issues with a 3rd party provider, nothing specific. NBN is not reporting any service outages. Who is responsible for the issue & who is fixing it?

  • Goughy30 Carl Gough (@Goughy30) reported

    @TPG_Telecom Garbage.:: This would never happen in Singapore or Hong Kong