TPG Telecom outages and service status in Townsville, Queensland
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Townsville, Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TPG Telecom Issues Reports Near Townsville, Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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John S (@kantok01) reported from Townsville, Queensland@TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Brown (@official_suz13q) reported@TPG_Telecom my son and I are both mobile customers and can’t send sms! They keep failing to deliver! Can you help?
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guseyk (@guseyk) reportedHey @TPG_Telecom why had my internet gone so bad?
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Mr SD (@mrbhavani) reported@TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy tonight itself!
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amir durakovic (@amirdurakovic6) reported@TPG_Telecom I haven't had internet connection for several days now. Can you guys fix this ?
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Julian Lee (@SaberNodoka) reported@TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.
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Aussie bloke - who loves dogs (@rob29bennett) reported@TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think
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Luke Giles (@lukegilesADL) reportedcomical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.
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Michelle Sullivan @mis@aus.social (@misullivan) reported@GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!
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andy cheadle (@WesleyTokolosh) reported@TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?
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David Fogarty (@davejem) reported@Craig_Zimmerman @TPG_Telecom Hot tip - call their help desk - provider will likely need to book a nbn tech for replacement. Longer you wait, the lower in the queue...