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TPG Telecom

TPG Telecom outages and service status in Townsville, Queensland

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01
    John S (@kantok01) reported from Townsville, Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • pwncess_peach
    🍄👑.♡peachy♡.👑🍄 (@pwncess_peach) reported

    @TPG_Telecom guys I desperately need some help. My account is a mess somehow and has incorrect info and I cannot access my email. I was disconnected after being transferred around 4 different departments and could not hear the last employee at all because of their mic.

  • NetworkDevOps
    Aussie Tech Guy (@NetworkDevOps) reported

    @TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

  • Rajesh_Sarin
    Rajesh Sarin (@Rajesh_Sarin) reported

    Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • Faraz82
    casino Breaker (@Faraz82) reported

    @TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.

  • DNLKITTY
    Ms. Kitty (@DNLKITTY) reported

    @TPG_Telecom why the hell did I just have to correct your customer service consultant about not calling me “sir”, have to ask for an apology to just be told “sorry sir”

  • BijouMaria
    Bijou (@BijouMaria) reported

    @TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.

  • CasperDRW
    CasperWilliams (@CasperDRW) reported

    @TPG_Telecom So since your planned maintenance on tuesday 17th my internet has been down for over 24 hrs well past your planned maintenance today. I've reset my router and NBN 3 times already in the past 30 mins

  • BellaBaby74
    Eileen 🌈 (@BellaBaby74) reported

    @TPG_Telecom That is quite ok. Ignore my question. It was my new provider setting up the modem to connect me. I will contact TPG to cancel my account. Thanks for all the help in the past. Appreciate it. 👍

  • SnymanLene7307
    ***é Snyman (@SnymanLene7307) reported

    @TPG_Telecom I've never taken to social media to escalate an issue, but I have no other choice. My husband has been trying get a new esim QR code sent to him for 2 days now. He has no mobile coverage, so can't receive text messages or calls.

  • pct196
    pct196 (@pct196) reported

    @Internode So, @TPG_Telecom have given me the business support number (not available on the internode site) and transferred me through. How do your residential support people now know this number?