TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 11/29/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Ambrosae christine (@Ambrosae) reported

    @TPG_Telecom our land line service has been down for more than 24 hours. We have been unable to get through to your tech support. This is affecting our business. Can you help??

  • TalkingFrankCom Frank Talking (@TalkingFrankCom) reported

    @TPG_Telecom Turning router off and on again. Improved speed initially then when down to 60 Mbps on a 250 Mbps plan. Frustratingly terrible. I’ll see if it improves tomorrow

  • NeonMarquee Neon Marquee (@NeonMarquee) reported

    @TPG_Telecom @VikashTripathiG @azadsamina We’ve had FIVE ‘planned maintenance’ outages in less than a month. Contact them to demand having days affected struck from the bill. Also we have the Australian telecom ombudsmen investigating them. Lodge a complaint with that crowd bc this will keep happening. TPG is Sketchy

  • roycemlee Royce Michael Lee (@roycemlee) reported

    Hi @TPG_Telecom — the good news is the service status page of your website says FTTB issues are resolved. The bad news is I can confirm they’re not. Any updates re: Sydney CBD area?

  • PeterMamo Peter Mamo (@PeterMamo) reported

    @TPG_Telecom the worst customer service and internet provider. My service gets deleted without my consent. I get bounced around from operator to operator (based overseas) getting told the same story. No internet for 6 days. Can’t wait to change providers.

  • Damosound Damian Blankley (@Damosound) reported

    @TPG_Telecom having connection issues in Dunlop ACT last 24 hours is there a network issue ? Have done all usual trouble shooting at my end

  • gooddog_png Penny 🌸 (@gooddog_png) reported

    @TPG_Telecom seriously, I just waited on hold for over an hour, spoke to a customer service rep who said she would patch me through to the tech support and instead it’s just bumped me back into another hour-long queue?

  • theranegirl Shruti (@theranegirl) reported

    Hey @TPG_Telecom thanks for connecting me to the internet so quickly. I placed my order on Wednesday evening (finally after giving up on @BelongAU) and by Monday morning I have WORKING internet connectivity. Technically, I got active service in less than 60 hours. 💃🏻💃🏻💃🏻💃🏻

  • dwriggs2 DW (@dwriggs2) reported

    @Andyws89 @TPG_Telecom Good luck getting any REAL support.

  • benguam Ben Ngo (@benguam) reported

    @TPG_Telecom is the fttb issues in Sydney going to be fixed soon?