TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 01/01/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Prassad_P Prasad.P (@Prassad_P) reported

    @TPG_Telecom worst customer service. First, sent the modem to the wrong address, it's been over a week still no resolution. Have been told another modem will be sent to the correct address, which hasn't been sent yet. Every time I call them, I get the different message.

  • Tom09517256 Tom (@Tom09517256) reported

    @TPG_Telecom Hi, TPG NBN not working at Hurstville, no network connection internet now. Thx you

  • DaveBotton Dave (@DaveBotton) reported

    @TPG_Telecom Your text message to me in neutral bay says "emergency maintenance" but NBN co page says it's planned. Which is it?

  • NeonMarquee Neon Marquee (@NeonMarquee) reported

    @TPG_Telecom I have used Skype to call the family landline back in Australia for 15 yrs. I now get an automated TPG recording that I’m not authorized to make that call (TPG is blocking inbound call). No settings, have been changed on either end. This is a TPG problem (not Skype)

  • DariushSALEHI6 Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom Dear Sir/Madam, I would like to express my outmost satisfaction with the efforts and dedication of my case manager Mary, and her colleague the senior engineer Myra for resolving the issue of my 4G modem after nearly 5 months of frustration of contacting TPG to replace it.

  • eganij Isaac (@eganij) reported

    @TPG_Telecom been trying to fix our business phone for over a week and our customers keep being directed to a poor lady in NSW who gets multiple calls a day. Really hurting our business Plenty Of Games +61 3 9913 8467

  • FlipperMilano Annie (@FlipperMilano) reported

    @TPG_Telecom Internet down since 11pm last night. Now scheduled to be down until 3 today. My son has exams *********. Sick of this. No notification. I'm dropping you today but not without financial compensation.

  • kuinrr asr kuin (@kuinrr) reported

    Nice @TPG_Telecom said they were gonna fix the net by yesterday and now I have to play finals still on data, thanks for nothing 👍

  • PC_523 PC (@PC_523) reported

    2: info. Also told that that would be a waste of time as that’s tell me the same thing. Is this what a world class service thinks is ok service - because @Telstra, it isn’t. So sick of the crappy service you provide rural customers - I can see you don’t care. @TPG_Telecom : DM me

  • kuinrr asr kuin (@kuinrr) reported

    .@TPG_Telecom wanna take another week to fix my internet?