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TPG Telecom

TPG Telecom outages and service status in Townsville, Queensland

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01
    John S (@kantok01) reported from Townsville, Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Jajooness
    Shreya Jajoo (@Jajooness) reported

    @TPG_Telecom terrible customer service team. Despite emailing multiple times regarding no service on my simcard, your team has now deactivated my number. I need a call back, this is extremely troublesome. #simbasg #tpgsg #simbatpg

  • SydneyNiner
    Dan ⭐️⭐️ (@SydneyNiner) reported

    @TPG_Telecom You’ve had 3 weeks to sort this out. 3 weeks where we have been without a mobile service. We’ve called you 5 times without resolution. 5 times we’ve been told it’s been escalated. You’ve over charged us for 6mths. What will change now ? We are contacting ombudsman tomorrow

  • SaberNodoka
    Julian Lee (@SaberNodoka) reported

    @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.

  • PaulaBoardman
    Paula Boardman (@PaulaBoardman) reported

    @TPG_Telecom is there a system outage?? I’d been experiencing temporary/short outages but it’s not connecting at all now

  • MansotraVishal
    Vishal Mansotra (@MansotraVishal) reported

    @TPG_Telecom 2nd major outage in a month 3023, time to switch, have been a loyal customer for more than 4 years

  • telip1977
    ElizabethR (@telip1977) reported

    @TPG_Telecom @NBN_Australia the nbn is down again in rowville. This has happened multiple times for many hours over the past month. Is there a reason why? Any indication when it will come back online?

  • rob29bennett
    Aussie bloke - who loves dogs (@rob29bennett) reported

    @TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think

  • LadyGarter
    Ebru Yeltas 🏳️‍🌈 (@LadyGarter) reported

    @TPG_Telecom Working from home and the internet goes down. 30 minute wait time to get through to support is not the best experience....

  • maddogmozza
    Mozz Caf (@maddogmozza) reported

    @TPG_Telecom Is NBN down atm?

  • LynnD_1401
    Lynn (@LynnD_1401) reported

    @LadyGarter @TPG_Telecom Same here! I got through but still down!