TPG Telecom outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  John S (@kantok01) reported 11 minutes ago from Townsville, Queensland

  @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deathmatch Police (@ObzenCSGO) reported 47 seconds ago

  What did you actually "fix"? Because I'm still getting these goddamn ******* dropouts, man. @TPG_Telecom tell NBN to get their **** together, holy ****.

• 
  Fiona Graham (@FionaGr36260847) reported 3 minutes ago

  @TPG_Telecom You have reports of maintenance in area 3149 BUT I can't find any updates. Service status for NBN and TPG say nothing to see here. I keep losing connection and work, consistently since Thur 23 Mar. What is going on???

• 
  Eileen 🌈 (@BellaBaby74) reported 4 minutes ago

  @TPG_Telecom That is quite ok. Ignore my question. It was my new provider setting up the modem to connect me. I will contact TPG to cancel my account. Thanks for all the help in the past. Appreciate it. 👍

• 
  casino Breaker (@Faraz82) reported 6 minutes ago

  @TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.

• 
  eddie vom (@zenvom1) reported 8 minutes ago

  @TPG_Telecom @NBN_Australia once again problems with NBN connection. 3rd time within a month. Not surprised my neighbours (x3) had same problems and the technician repairs theirs yesterday and leaves ours not functioning. Cmon do better.

• 
  Badri Shiwakoti (@ShiwakotiBadri) reported 11 minutes ago

  @TPG_Telecom My phone service is dead because I deleted the digital SIM since 12 hrs. Please email me a new setup code so I can get back online, and don't try to text me a code because I won't get it. Very slow service from TPG

• 
  Abhiram (@abhiramsampath) reported 12 minutes ago

  @TPG_Telecom Internet is down in Rhodes NSW. Any issues or maintenance>?

• 
  Luke Giles (@lukegilesADL) reported 13 minutes ago

  comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

• 
  andy cheadle (@WesleyTokolosh) reported 14 minutes ago

  @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?

• 
  Zalika Rizmal (@Zalika_R) reported 15 minutes ago from Melbourne, Victoria

  @TPG_Telecom @NBN_Australia after a bunch of outages just days ago, the NBN is down again in Clifton Hill. NBN status says no outage.