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TPG Telecom

TPG Telecom Outage Report in Townsville, Queensland

Why is my TPG Telecom service not working?

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 82% Internet (82%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01
    John S (@kantok01) reported from Townsville, Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Sidharth3103
    सिधार्थ सुनील शशि शर्मा (@Sidharth3103) reported

    @TPG_Telecom Ref no 12665960 still not sorted .Still no action despite matter being escalated to engineering department ..Horrible customer support .

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom no internet .. all day .. wtf ?

  • LGPorterZ
    LG Porter (@LGPorterZ) reported

    @DemiCassiani @iiNet @TPG_Telecom I spoke to their help desk too …… confirmed both an outage and a permanent change …

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom no service for last 10 hrs ...

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom no service

  • Karenkk_axel
    Karen 🐶总有云散月明时🐱 (@Karenkk_axel) reported

    .@TPG_Telecom it's been over a week and still no stable internet service. No one is helpful on your over the phone team, and your digital team just ignore all my messages. What kind of business do you run? A circuit?

  • aedanr
    Aedan Roberts (@aedanr) reported

    @TPG_Telecom No internet with NBN HFC in Sydney, and no one answering the phone to report it. Are there any known issues tonight?

  • DaveBotton
    Dave (@DaveBotton) reported

    @TPG_Telecom Why is it that your status page says planned maintenance but nbnco says unplanned. NSW 2060. Fix it.

  • VicBari
    Vic Bari (@VicBari) reported

    @TPG_Telecom so the game is as follows. Advise of an outage one day. The following day you advise you’re going to fix the problem…am I right?

  • birdnoises
    David Kapernick (@birdnoises) reported

    @TPG_Telecom no internet service for 12 hrs . Wtf ?