TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 01/20/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • dab2486 crankey1 (@dab2486) reported

    @TPG_Telecom really unhappy with your broadband customer "service". Your business is not for me sorry. Will be porting out this month when I find another ISP who does more for its customers.

  • AP_Bitcoin Andy ∞/21M ₿⚡️☂️ 🇦🇺 (@AP_Bitcoin) reported

    @TPG_Telecom 3 days later still no resolution to the issues, no-one in customer service ever calls back, multiple transfers through to different people, with no-one able to resolve an issue. 10's of hours on calls. Woeful service, is anyone in charge?

  • cmemmanuel Christopher Emmanuel (@cmemmanuel) reported

    @TPG_Telecom I lost my FTTB internet connection completely since Saturday and your service has been pretty unstable for the past months. What's going on? Managed to get to Technical Support but have to wait 40 minutes on the line only to get that the issue to be escalated? 🤔

  • dadrock81 dadrock81 (@dadrock81) reported

    @TPG_Telecom Why has my business been so impacted by the changes that were put upon me by tpg when you changed my modem out? I was assured there would be no impact and business phone now returned after 5+ days down and now I can’t get WiFi from the new modem.

  • Dustybaker4 Mathew Sheppard (@Dustybaker4) reported

    @TPG_Telecom hello a technician,I’m guessing nbn,was just outside my house poking around in the ground. Next thing I know the nbn is out,now he is gone and my internet is still out. Please help

  • LunarDarkling Lunar ~ They/Them (@LunarDarkling) reported

    And I'll be changing providers because @TPG_Telecom is horrible. Just horrible.

  • UbaidMehmood11 Ubaid Mehmood (@UbaidMehmood11) reported

    @TPG_Telecom Haven't received any update till now and now I have to wait till next week for the internet, just because of your INTERNAL issues.

  • EntittledReview Juice (@EntittledReview) reported

    @TPG_Telecom you are an absolute joke, rang today talked to 5+ people and still have no internet and you expect me to keep paying for something that you cut off for no reason, so un Australian, time for a new internet company🙌 customer service 0/10 unhappy 🖕

  • emanuelgold3 _emanuelgold (@emanuelgold3) reported

    @TPG_Telecom My NBN modem internet is out. Please help.

  • youla youla (@youla) reported

    Help please @TPG_Telecom my issue ongoing since 19Feb. I DM you with no response. My mother still without a phone line. Disgusting