TPG Telecom Outage Report in Townsville, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (63%)
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Wi-fi (19%)
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Phone (10%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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John S
(@kantok01) reported
from
Townsville, State of Queensland
@TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Emerson Martins
(@emersoncmartins) reported
@TPG_Telecom Okay, a technician called me again and solved the problem. He was extremely capable and had lots of patience. Great professional. But I am prepared for the next problem as it happens all the time with this company 😩
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Andyman
(@4nd1man) reported
@TPG_Telecom @FabioPSchuck Doesn't work for me
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Liam Dilley
(@liamdilley) reported
@TPG_Telecom offering free 8GB update for me and my wife mobile - Awesome news. Problem though when you pay for an updated data plan ($20) from an offer and the wife is still on the $16 so I will be paying more for the same thing and support says there is nothing wrong! ROFL
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Andyman
(@4nd1man) reported
@SachaI2517 @TPG_Telecom I'm having the same issue, already DM my customer ID
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Tracy Young
(@tracy110985) reported
@TPG_Telecom So you’ve tested it and know there is an issue, someone called to say an engineer with be in contact yet I haven’t received a call? As I have told you 3 times, this needs to be fixed by tomorrow so i am able to work. Please get this sorted. Very poor service from TPG
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Chris McGrath
(@cpmcgrath) reported
@TPG_Telecom You removed the Bulimba @NBN_Australia "scheduled" outage from your status page. The issue has not been resolved
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Linda Evans
(@girl_overboard) reported
@TPG_Telecom I’ve had no internet for the past 24hrs. Lodged a fault via your app, no response. Tried calling, you hung up on me. I need the internet for work and this service is appalling! I would like it fixed but can’t reach anyone in your support team!
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Will Browne
(@Will_Browne_au) reported
@TPG_Telecom no NBN, no answer on your phone since 10am, logged a ticket on your app, no response. Sent message on messenger got a response asking for phone number but no call. Very disappointed, been without NBN for nearly 24hrs! Customer service is unacceptable!
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SachaI
(@SachaI2517) reported
@TPG_Telecom no internet since 1am last night. No outage in my area. Only light not displaying is the internet light, all other lights are on. Customer service technical assistance not open on Sunday!! Please assist.
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Completely over it.
(@kaffando) reported
About 3 weeks ago, the @NBN_Australia was down for 8 hours. Since then my internet connection has been utterly shite. I also recall @TPG_Telecom tweeting me that they would look into compensation, but no. Nothing. I'm so over this fckn country. So over it.