TPG Telecom Outage Report in Townsville, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (82%)
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Total Blackout (5%)
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Wi-fi (5%)
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Phone (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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John S
(@kantok01) reported
from
Townsville, State of Queensland
@TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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silencio22
(@silencio221) reported
@underthingy @TPG_Telecom Agreed, a St Lucia TPG @NBN_Australia customer here too and the reporting on this is ridiculous.
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Aedan Roberts
(@aedanr) reported
@TPG_Telecom Hi, I had a text and email last week about an NBN outage, but for an address that is not mine. How can I check whether my contact details are incorrectly associated with someone else's account?
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Steven McCarthy
(@underthingy) reported
@TPG_Telecom Hi Mel, it's just a bit frustrating when both parties are passing buck. Nbn co says unplanned power outage (even though all the power has been back for a week), contact your ISP for more information. And you say, it's not us it's the nbn.
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david
(@dl1161) reported
@TPG_Telecom Our internet is down since Tuesday night (11/3).Raises with with TPG,they text me yesterday that technician will not be on site till 22/3.That js 2 weeks away. Terrible service!
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Greg Low
(@greglow) reported
So @TPG_Telecom support opened at 9AM. I called at 9AM for interruption to business service. And after 20 min delay, was diverted to the accounts team who sent me back to tech support, who said the hold time was over an hour. How is that possible if you call the minute they open?
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Greg Low
(@greglow) reported
@TPG_Telecom I checked it out. It said 9AM. So I called at 9AM. How can I then be already in a queue that goes to 10:30AM? (For a business service)
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Claudia Vazquez
(@yayadtt) reported
@TPG_Telecom I’m having issues with my Internet connection too! I have tried all without any success! Please help @TPG_Telecom
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Greg Low
(@greglow) reported
Sorry @TPG_Telecom that's very, very poor.
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S
(@shavniek) reported
@TPG_Telecom I live in Petersham and on the trial 5g network the speed is worse than dial up modem. Never experienced such bad connect before on nbn. Your website give. I details of 5g outage, what is the problem!?
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Bill Posters
(@TrickyP1980) reported
@TPG_Telecom I'm trying to get my internet fixed, last night I was told I'd be getting a call today, no call. Tonight I finally got in contact and was diverted to a closed department. Still no internet. Is this customer services to you?