TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 01/16/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • chronicfab Kitty Kavanagh | Black Lives Matter (@chronicfab) reported from Westfield, State of Western Australia

    ...technician visit to further investigate the issue. Please wait for the details regarding the schedule." So I called @TPG_Telecom again & was told a technician visit had NEVER BEEN BOOKED AT ALL. So I'd dragged my chronically ill *** out of bed at the crack of dawn for...

  • Mattando97 Matt (@Mattando97) reported

    @TPG_Telecom Been having issues with our internet since you guys sent out a new 5g modem to us. Old modem got disconnected and our new one is not connecting to the internet at all. Been waiting over 24 hours at this point and my dad has been unable to work due to it

  • lstcrimedetecto Fluffy632069 (@lstcrimedetecto) reported

    @TPG_Telecom hi there why is that the wifi connection is so slow today I couldn’t even watch YouTube on my tv, I did the speed test and it’s normal,

  • lstcrimedetecto Fluffy632069 (@lstcrimedetecto) reported

    @TPG_Telecom Hi yes slow on my wife phone and same on my phone, couldn’t make videos calls, slow on tv slow on my computer cables connected but I did the Speedtest on my pc and it shows normal speeds,

  • JoshuaMadoc Joshua Madoc (@JoshuaMadoc) reported

    @TPG_Telecom My internet's down for the second consecutive time tonight. This is getting very concerning. I effectively do work at home, and I don't have the means to work at full capacity while using my phone as a USB tether.

  • kpaoor Amit Kapoor (@kpaoor) reported

    @TPG_Telecom what is wrong with you guys, I disconnected my NBN connection from you (username-sadri1987) and I was charged 33.67 dollars. i spoke with you customer service team on 19th Augu and they told me no such deduction will happen

  • TigerEwanKo Ra San Fo (@TigerEwanKo) reported

    @TPG_Telecom @Ocomeon Pendle Hill Outage is still unfinished! OMG!!! We don't deserved this. You and NBN suck!!!

  • DannyDangerOz I like butter Vegemite, honey, and cheese on toast (@DannyDangerOz) reported

    1/5 So, sister-in-law had to contact @TPG_Telecom internet service providers to get service disconnected from her father's place after he passed away. She explained situation to person on phone. "I'm going to have to put you through to the retention department." "Seriously?"

  • Ocomeon Ruth Lava (@Ocomeon) reported

    @XRImagineer @TPG_Telecom No, the quality has been poor recently - it keeps dropping out or on a go-slow for a while

  • lisabrockwell Lisa Brockwell (@lisabrockwell) reported

    @TPG_Telecom Nobody should use this company. They have been charging me for a service I have not used for 15 months. I have cancelled my service on numerous occasions but they keep charging me. I don't even live in Australia anymore. Thieves!