TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 01/21/2026 11:10

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • emanuelgold3 _emanuelgold (@emanuelgold3) reported

    @TPG_Telecom Hi TPG, my NBN which I organised to be setup on the 10th is still not connected - 3 days late.. 3 phone calls today and the final call you transferred me but the call ended.. Can someone help get my service connected today.

  • sgrkerr Steve Kerr (@sgrkerr) reported

    @TPG_Telecom @SlowLoke can at least confirm if this is an outage?

  • MTamrakar4 MTCAR (@MTamrakar4) reported

    @TPG_Telecom Your technical team told me if I don’t like 0.83 map data speed I am getting, told to cancel the service 3 months ago! I tried to give TPG chance, every time I call your technical department, I can’t get through. Waiting on hold for hours!

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom Sure, let’s do that since your customer aervice is leaving me hanging on a dead line at the moment. Check your messages

  • MTamrakar4 MTCAR (@MTamrakar4) reported

    @TPG_Telecom Why would I pay for service that I can get value for my hard earn! Stop selling 🍋

  • Kasia_Zetka 𝕂𝕒𝕤𝕚𝕒 ℤ. (@Kasia_Zetka) reported

    @TPG_Telecom my internet has been down for an hour now in Erskineville, tried to call but "unable to take my call" 😬What do I do now?

  • jaklacroix ((Herschel🌹)) (@jaklacroix) reported

    Wanna have a bad time? Call @TPG_Telecom customer service.

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom why is the cost for termination of service during 30 day period more than what i pay monthly? What costs so much? I was told by a retentikn specilist i would have no cost to terminate service but that is pretty mych a flat out lie.

  • danecnob DaneSloftus (@danecnob) reported

    @TPG_Telecom My internet has been playing up since 5pm, I currently have no connection, have you addressed this issue? Is it Sydney wide? Im in postcode 2232

  • SJL181 Steven Lewis (@SJL181) reported

    @TPG_Telecom Is TPG internet down. When I call the recording tells me you are to busy to take my call & it then hangs up on me.