TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 01/27/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • yusufmuraben Yusuf Muraben (@yusufmuraben) reported

    @TPG_Telecom Nah, already tried and failed. Your last response was classic delay and deflection. Much like the service I have got. Here is the reply to my message: I realised that you have AAPT account and we only have access to TPG residential account thus I'm unable to review the ticket.😕

  • baoyusi Claire AC 💉🥉🏅🥇🥈 包玉思 (@baoyusi) reported

    @TPG_Telecom This is a straight out lie. StarTrack didn't receive it until MONDAY so it's a problem on YOUR END.

  • Gav_82 TheTwitch666 (@Gav_82) reported

    @TPG_Telecom @NBN_Australia my internet is currently slow, well the upload is, download speeds are good but I barely have an upload which makes it hard to look at stuff on the internet. Are there any issues in the 5108 area?

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom in all seriousness you really need to review your support hours. It really is time to move to Aussie Broadband.

  • Ajocall ocal (@Ajocall) reported

    @TPG_Telecom any issue with the nbn service in Darwin - my internet just dropped out unexpectedly about 2 hrs ago. I have rebooted and reset everything - called the help desk to no avail yet - desk couldn’t help I keep getting dns server not responding I can connect to my router.

  • AlBendall Al Bendall (@AlBendall) reported

    Half the bloody country in lockdown and @TPG_Telecom closes its call centre during an outage. Quality work.

  • TalkingFrankCom Frank Talking (@TalkingFrankCom) reported

    @TPG_Telecom Currently getting 75 Mbps as part of my 100Mbps plan. With Teams dropping out due to slow internet speeds

  • Len_Jet Matt (@Len_Jet) reported

    @TPG_Telecom Hi Charm... it seems you've resolved your issues... no one in my team is complaining to me anymore and are all back working from home

  • baoyusi Claire AC 💉🥉🏅🥇🥈 包玉思 (@baoyusi) reported

    .@TPG_Telecom you said on Thursday that I would be receiving a modem in 2 business days. Today is Tuesday, and the courier tells me it was only dispatched yesterday and will be received Thursday. What is your problem?

  • Len_Jet Matt (@Len_Jet) reported

    seems that @TPG_Telecom are having some internet issues at the moment... not great for working from home!