TPG Telecom Outage Report in Townsville, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (63%)
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Wi-fi (17%)
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Phone (15%)
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E-mail (4%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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John S
(@kantok01) reported
from
Townsville, State of Queensland
@TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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CIO of Antifa
(@DumbparameciuM) reported
@smgstudio @TPG_Telecom They're hard trash don't support those greedy knuckleheads
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guseyk
(@guseyk) reported
@TPG_Telecom guys, I think I'll need to cancel. I need to speak to Telstra first but can you please tell me what would be involved?
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
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Andy Yap
(@andyyapwh) reported
@TPG_Telecom The escalation to the NBN management only occurred after a heated conversation with your engineering support. This should already been done on day two rather than waiting for 6 days later. Given the efficiency level of NBN, escalation should be done sooner rather than later.
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Andy Yap
(@andyyapwh) reported
@TPG_Telecom The issue has been there for 7 days, yet only be onsite today or tomorrow? Have they even exercise any sense of urgency for customer? Most people are WFH and relying on the internet to work. NBN has been complacent with their monopoly status. 5G will be a great threat to NBN #NBN
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Andy Yap
(@andyyapwh) reported
@TPG_Telecom I hope the NBN workforce is not just sitting around and monitoring the network but rather working on fixing the problem? It is fast approaching 5PM, have they got anything concrete in hand to fix the issue yet? #NBN
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💧Heatherian02 💧💧💧💧💧💧
(@Heatherian02) reported
Many thanks @TPG_Telecom for fixing internet issue. Excellent customer service.
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guseyk
(@guseyk) reported
@TPG_Telecom This is absurd. All of the infrastructure is there. Is this a TPG issue or @NBN_Australia ?
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anarchy753
(@the_anarchy753) reported
@TPG_Telecom I legitimately cannot wait to end my contract with TPG NBN. It is downright the worst experience I've ever had with internet. It's down MINIMUM once every 2 days, and tonight it's crashed at least once an hour for the last 6 hours.
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Mark Dodd
(@MarkBrooksDodd) reported
@nicktrav @iiNet @TPG_Telecom Yeah, I assume emails are possible to restore but their IT support didn't know how to do it. This is honestly the problem of mergers and aggressive cost controlling - it produced scenarios where no-one at the customer-facing level can actually solve non-routine problems.