TPG Telecom Outage Report in Townsville, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (68%)
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Wi-fi (16%)
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Phone (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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John S
(@kantok01) reported
from
Townsville, State of Queensland
@TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Gary Edwards
(@seggwards) reported
@TPG_Telecom we have been on hold for 8 hours over the past 2 days trying to get our account sorted out. This is beyond a joke. TPG: industry worst practise!!!
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Loga
(@loga_ofcl) reported
@TPG_Telecom Internet outage since 9 Dec. Called customer care - no ETA for internet Can suspend the connection? - not possible to suspend in Tpg. Can close the connection? - on 3 months more contract without my knowledge though with tpg for 18 months now
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Jas
(@jassitsme1949) reported
@TPG_Telecom @cusssen Same on phone for over 2 hrs no support very disappointing internet dropouts whole day going to ditch TPG it’s effecting my work
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Iman Yousef
(@imanyousef_) reported
@TPG_Telecom Worst service ever, to buy a sim they answer in 5 min . To ask for help when its not working you wait more than 85 min with no answer! Failed so bad
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nbn® Australia
(@NBN_Australia) reported
@Eagles_AVS_ @TPG_Telecom Hi Ryan. Last year we identified an issue with a component in some of our Fibre to the Curb (FTTC) Network Connection Devices (NCD) that caused some devices to fail under certain conditions in areas prone to lightning. 1/2
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ElizaAW
(@Eliza_AnnW) reported
Used to back @TPG_Telecom to the hills! But now two unstable connections in three weeks in beyond the joke. Was polite on the phone but ugh just continually hear we'll escalate high sucks.
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****** 🏠
(@StiffyAvery132) reported
@TPG_Telecom do u know if there’s a outage in Matraville nsw
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Michael Riley
(@lifeofriley2020) reported
@TPG_Telecom 13 Nov contacted you to book NBN connection TODAY. Thanks for telling us today “oh NBN needs a cable so can’t do it till Dec 15.” Did you not think to coordinate all this back in Nov? Hopeless service and coordination from TPG. Long term customer not happy!!
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Lloyd Rothwell
(@LloydRothwell) reported
from
Central Coast, State of New South Wales
@TPG_Telecom NBN customer and quality of connection and number of dropouts has grown exponentially the past two weeks. Time without connection is now exceeding time connected.
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Brodie.tipping-gee
(@Brodietipping14) reported
@TPG_Telecom are you guys doing maintenance or something? My internet has been down for 2 hours