TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 12/14/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • natbetterman Nathan (@natbetterman) reported

    @TPG_Telecom nets down and customer support claims 3 hour wait to get through yet all your services seem to be working ?

  • vkrishnav vinay krishna (@vkrishnav) reported

    @sapphirereport @TPG_Telecom It has been happening in my area too but there is no firm action by @TPG_Telecom other than false confirmation that issue was fixed by NBN.

  • sydneyboy9 sydneyboy (@sydneyboy9) reported

    @stuv1k @TPG_Telecom Had same experience late last year. Ended up cancelling the service, tired of hearing, we’ll or we’ve already escalate your situation blah. Giving me diff reasons is another thing. Btw, requesting to get their service cancelled is another nightmare tbh.

  • ShortRo69375264 ShortRound (@ShortRo69375264) reported

    @TPG_Telecom internet is down. Again. Website says no faults. Again. @downdetector says otherwise!

  • AprilHawking April Hawking (@AprilHawking) reported

    @TPG_Telecom 5th day with no internet due to an outage. Emails constantly stating it is resolved and then out again. No timeframe given over the phone for when we will have internet back again but apparently another 19 customers are dealing with it too. Cool cool cool 🫠

  • spo0kyxspice SpookyxSpice (@spo0kyxspice) reported

    Absolute **** company with below subpar customer service. #tpg @TPG_Telecom #nbn #australianinternet

  • TnyStrk7Adkins jdizzle (@TnyStrk7Adkins) reported

    They haven't even been debiting the agreed upon amount from my account, resulting in my internet being cut off. This is unacceptable and I demand better from a company that I am paying for a service. Don’t use @TPG_Telecom they are disgraceful #customerservicefail

  • spo0kyxspice SpookyxSpice (@spo0kyxspice) reported

    Love getting ripped off by @TPG_Telecom Internet outage lasted for more than 4 days, no fault determined by useless technician, told it was an outage by "online specialists." Told I was going to get lost days credited off next bill, surprise surprise it never did. #tpg

  • annisaghazifa Annisa Ghazifa (@annisaghazifa) reported

    @TPG_Telecom since my wifi is installed, it'S never been stable always on off especially in public holiday its not working all day! When its working it will down before evening. I am new with TPG never have any stable Connection since day 1.

  • AnonymouSS_2611 Anon2611 (@AnonymouSS_2611) reported

    @TPG_Telecom I’m trying to update my credit card with you guys and it’s impossible, spent 2 hours on the phone, have gone through every possible online step, have had test transactions hit my card and we’re still not there, can someone useful help me?