TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 12/30/2025 15:25

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • DCAU7 DC (@DCAU7) reported

    @TPG_Telecom All good now, Daisy. Also, I sincerely apologise for being rude. The internet is fundamental to a few projects that I provide (for free), and loss of internet is a major thing and prevents a lot of things from happening. Cheers.

  • howtoleaveamark clybes (@howtoleaveamark) reported

    But I can't get any help because @TPG_Telecom have done nothing about it. So we're forced to use the service but can't actually get any support if the provider is incompetent?

  • howtoleaveamark clybes (@howtoleaveamark) reported

    @TPG_Telecom That's great, Mel. But it keeps dropping out and I've still heard nothing from your engineers. Will I be compensated for the lost work due to this issue?

  • sorcajo1 CR (@sorcajo1) reported

    @e_heydarnia @TPG_Telecom I had the same issue but at least you had a response from @TPG_Telecom . I’ve had no response to my complaint

  • howtoleaveamark clybes (@howtoleaveamark) reported

    @TPG_Telecom our NBN keeps dropping out but the site does not show any planned issues in Melbourne.. I'm in Fitzroy. Is this a known issue?

  • dcolvl David Colville (@dcolvl) reported

    @TPG_Telecom your iOS app’s support feature doesn’t minimise the keyboard to allow me to ‘submit’.

  • DCAU7 DC (@DCAU7) reported

    @TPG_Telecom So, to be clear: If there is a viable alternative of accessing extra data at a reasonable price AND being able to access it when required, this would be very helpful. I’m sure this would be very helpful to many people in the same situation. I know it would help me.

  • howtoleaveamark clybes (@howtoleaveamark) reported

    @mswebbau @TPG_Telecom And I'm on the phone with @Aussie_BB coz 3 days of NBN dropouts is not quality service. I suggest other Melbourne users suffering the same issue follow my lead.

  • faysaltanim Faysal Tanim (@faysaltanim) reported

    @TPG_Telecom I complained at 9.12pm.. it’s 1.23am already and I haven’t got internet back yet. This is nightmare. What has happened to you guys? If you can not provide service then please let us know ASAP so that I can decide to switch.

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom And btw, your callback service doesn't work and a 40+ minute wait time suggests I'm not the only customer who's over this #crapservice #tpgfail