TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 11/28/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • kcbill13 Bill Davis (@kcbill13) reported

    @TPG_Telecom Your internet service is Cockatoo seems not to be working at all at the moment

  • MarieCzerkies m@cz70 (@MarieCzerkies) reported

    @TPG_Telecom is their an outage

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom i just spoke to someone in your retention specialist team who couldnt answer my valid queries and the. Transferred me to an extention that is invalid. Do you just refuse to deal with people who have moved on past customer service like this?

  • CreedSi 'Sigh' Creed (@CreedSi) reported

    @KrystalAmber_x @Frank_Pip @TPG_Telecom What a nightmare ughh ...If you're looking at changing providers IINETT are great, been with them for 6 years, never had an issue besides occasionally restarting the router...$70 unlimited access and fetch per month and we run up to 8 devices and never have buffering or dropouts

  • anandarasu987 AnandarasuRamaiya (@anandarasu987) reported

    @TPG_Telecom poor network for your communication process plz check....postal code 698903

  • anandarasu987 AnandarasuRamaiya (@anandarasu987) reported

    @TPG_Telecom tpg network very very slow chochukang area...

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom I have no problem paying for the service, i hhave a problem with that payment being more than what i pay monthly for tog’s service. Explain to me how that works?

  • KrystalAmber_x Krystal (@KrystalAmber_x) reported

    Honestly having nothing but problems with @TPG_Telecom at the moment. was having internet drop out CONSTANTLY. They finally sent us a new modem because of course they “couldn’t see anything wrong”. Received the modem today - just installed for there to now be no connection at all

  • lachlan_m_ Lachlan Mackenzie (@lachlan_m_) reported

    @TPG_Telecom I’ve been hung up on, had email ignored for the past 10 days, and not been called back when TPG has said they would. Awful way to treat a customer. Been without a service, and can’t get an answer.

  • paul_a_phillips Paul Phillips (@paul_a_phillips) reported

    @TPG_Telecom why is it so hard to move an existing connection to a new address? Everyone in the building with @Optus are having no issues. I’ve been trying for 11 days now. No call backs always chasing you. Terrible service.