TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 01/24/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • rcrackles Rob Crackles (@rcrackles) reported

    @TPG_Telecom how can I contact you from overseas, do you have a customer service email address. My previous conversation and emails have done unanswered and I'm not calling international again.

  • anandarasu987 AnandarasuRamaiya (@anandarasu987) reported

    @TPG_Telecom tpg network very very slow chochukang area...

  • igorlsf igor (@igorlsf) reported

    Three days ago someone emailed the activation team to resolve this issue in 48 hours. Now a follow up email was sent and another 48hrs given. How difficult is to get my internet activated? I'm an existing client @tpg_telecom

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom Dude, tech has been and gone. Confirmed the modem is faulty. You're also not "monitoring" anything - wtf?

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom And back for a few minutes, and down again.

  • KrystalAmber_x Krystal (@KrystalAmber_x) reported

    @TPG_Telecom I just went through a manual set up on the phone. Internet is still not working! I am trying to play a game on PS4 and can’t even move cause the connect has a big fat X on it

  • CreedSi 'Sigh' Creed (@CreedSi) reported

    @KrystalAmber_x @Frank_Pip @TPG_Telecom What a nightmare ughh ...If you're looking at changing providers IINETT are great, been with them for 6 years, never had an issue besides occasionally restarting the router...$70 unlimited access and fetch per month and we run up to 8 devices and never have buffering or dropouts

  • ComeOnUCrows BigKev (@ComeOnUCrows) reported

    @TPG_Telecom I understand that there is an unplanned outage, but its been well over 4hrs as far as I'm aware. Whats going on? My wife needs the wifi to do her work.

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom Surprise, surprise. NBN tech attends, confirms that nothing is wrong with the line and that the TPG modem is cactus - despite TPG 'testing' this 3 days ago. I'm now awaiting a callback from TPG who will no doubt try and deflect this issue. Again. Disappointing.

  • sullivansims Carla (@sullivansims) reported

    @TPG_Telecom Hi, no NBN outage and no outage listed on TPG website but I still can't get online. Is someone around who can investigate for me please?