TPG Telecom

TPG Telecom Outage Report in Townsville, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Townsville, State of Queensland 11/29/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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TPG Telecom Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kantok01 John S (@kantok01) reported from Townsville, State of Queensland

    @TPG_Telecom service status says it’s up but it been out since 5pm and it’s still not working. Wtf!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • sorcajo1 CR (@sorcajo1) reported

    @TPG_Telecom Low speed 0.75mbps reported 15 days ago. Tpg technician had no idea what he was doing.Internet is not working. Your Your customer care does not care. 75m on the phone #Australia #NBN #AustraliaNBN

  • Vijay_SRK Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales

    @TPG_Telecom Is the service down?

  • boxcar808 Boxcar (@boxcar808) reported

    @NBN_Australia @TPG_Telecom Glebe exchange down, expected for 7 hours...no warning, seriously how the f@ck does #auspol expect to deliver ANY kind of future for his country with garbage infrastructure.

  • sorcajo1 CR (@sorcajo1) reported

    @TPG_Telecom It has been raised a few times but nothing has been done- it’s been 2 weeks already . two technicians have come but they have not been capable to solve the problem. Tpg was supposed to send a technician again yesterday but the text confirming the booking has not been received

  • dollee_elle Dollee (@dollee_elle) reported

    @TPG_Telecom Sounds like Choice didn’t speak to actual customers! TPG don’t care that their internet service is rubbish! Or that their internet service is pitiful!

  • IlanAgranat Ilan Agranat (@IlanAgranat) reported

    @TPG_Telecom @NBN_Australia almost 24 hours with an unplanned NBN outage, any ETA on resolution?

  • taniahumphreys Tania Humphreys (@taniahumphreys) reported

    @TPG_Telecom I have a problem with these messages is the ease how spammers can send messages and it has been going on for a while. How do I block all direct messages?

  • IanRoyall Ian Royall 🏍 (@IanRoyall) reported

    @TPG_Telecom Thanks but that’s not what your customer service officers say. But sure.

  • andy_vas01 Andy (@andy_vas01) reported

    @TPG_Telecom Hi team, can you please DM me about rescheduling my NBN installation date? I can’t change it online and talking on the phone did not help. Thankyou

  • nathanemmanuel8 Nate86 (@nathanemmanuel8) reported

    @TPG_Telecom I need my internet back up urgently you promised 24 hours and stated internet was back on while I was at work and closed ticket. I arrived home to find the internet still not working. Now I have to wait another 24 hours . Is the engineering team based in Sydney ?