TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (80%)
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Wi-fi (8%)
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Total Blackout (5%)
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Phone (4%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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M
(@mj98760) reported
from
Sydney, State of New South Wales
Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue
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AJ Crofts
(@watts_aj) reported
from
Sydney, State of New South Wales
@TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.
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Karen Barker
(@kaz_a_blanca) reported
from
Sydney, State of New South Wales
Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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Sarah Louise Maxwell
(@SarahMaxwell_22) reported
from
Sydney, State of New South Wales
@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.
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Brendan King
(@BrendanJKing) reported
from
Sydney, State of New South Wales
.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
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🅳🅰🆅🅸🅳 🏳️🌈
(@BoredPuffin) reported
from
Sydney, State of New South Wales
@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
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Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
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BadRequest()
(@Saadie) reported
from
Sydney, State of New South Wales
@arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.
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john foster
(@jayohaychen) reported
from
Sydney, State of New South Wales
I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
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Simon H
(@simon300376) reported
from
Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
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Melanie Pitkin
(@melanie_misr) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!
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Samantha Skinner
(@samskin) reported
from
Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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Callum
(@DarkWolfized) reported
from
Sydney, State of New South Wales
So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.
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Jules
(@bunny_09) reported
from
Sydney, State of New South Wales
@TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Owen
(@SeniorGeek888) reported
@TPG_Telecom seems there’s an outage on NSW south coast.
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Leif Rask
(@rask_leif) reported
The technician said that the line to my house was capped to theoretical max of 79Mbps but the service was throttled below this. Now it’s at 100Mbps (max 127Mbps vs 79Mbps on line) which is what I’ve been paying for all along. @TPG_Telecom - not impressed!
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YesWeCan
(@YesWeCa72683592) reported
@TPG_Telecom is tpg down again ?
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ThyJamison
(@thyjamison) reported
@PauleQuan @Telstra Switch to @TPG_Telecom fam, literally never had an issue with them
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Madelynne Herbertson
(@madherbertson) reported
@TPG_Telecom Can you respond to this publicly please. It's also affecting iinet and internode customers, and no nbn outage is detected.
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Krystal
(@KrystalAmber_x) reported
@TPG_Telecom what the absolute **** is going on with your internet service?! I can’t do anything!!!
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Leif Rask
(@rask_leif) reported
@TPG_Telecom Perhaps your engineering & provisioning teams should review NBN technician’s notes. Aside from physical changes to wiring to remove some earthing (within tolerance already), it seems clear this was setup incorrectly, throttling wise, & hence service relative to contract.
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SUBA
(@popdotcurry) reported
@TPG_Telecom your suppoprt team sucks
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GiftWrapChic
(@ThorinCom) reported
@TPG_Telecom Maybe you could improve in others areas like providing multiple payment options instead your stuck in the mud of direct debits or credit cards. What century are you stuck in? @7NewsAustralia or @9NewsAUS such a large service provider and ****** payment options #bpay #EFT
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Jill Thelander
(@ThelanderJill) reported
@TPG_Telecom it’s BS you guys charge for a intermittent internet at best then blame NBN! Then NBN blame you??? How is anyone getting a good service??? I’m just getting ripped off! I could put 30 pics of my **** service & still nothing! Australia 53rd to Nigeria.