TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at TPG Telecom
TPG Telecom is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (77%)
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Wi-fi (11%)
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E-mail (6%)
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Total Blackout (3%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney and Parramatta.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
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| Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
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Francesco Bailo
(@FrancescoBailo) reported
from
Sydney, State of New South Wales
Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Pelli69
(@pelli_69) reported
from
Sydney, State of New South Wales
@TPG_Telecom internet is down in collaroy?
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Thomas Nguyen
(@ThomasHNguyen) reported
from
Sydney, State of New South Wales
Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
Internet NBN connection down on the weekend. Again! @TPG_Telecom
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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R Barker 🏳️🌈🇺🇦🇪🇺
(@RobLondon) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
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THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@TPG_Telecom - Any known issues with internet in Como?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????
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Tj 📷👨🏽💻
(@Tj__Edwards) reported
from
Sydney, State of New South Wales
@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Prophate
(@donwean) reported
@TPG_Telecom is tpg down in caboolture area i haven't had connection since around 10pm last night
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Dr_Tan
(@Dr_Tan) reported
@jessmcguire @TPG_Telecom Comes down to a couple of things, what speed pack are you on? And what modem are you using? Those speeds don’t seem right either way.
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Chris Mumford
(@chris_top_ah) reported
@TPG_Telecom any word on the outage in Cheltenham NSW? nBN just saying unplanned outage... no details... no ETA... :-(
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Homer_At_Bat 🇦🇺
(@Homer_At_Bat) reported
@TPG_Telecom You might need to got back to internal trial periods... If the solution is to get the customer to reset their Modem back to default setting and then re-configuring their setup.. What happens when the trial ends.. Will I need to reset the modem again ?
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Chris
(@qland12) reported
@TPG_Telecom is your network down in postcode 4152? We don't have internet connection.
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michiboi12
(@michiboi12) reported
@TPG_Telecom is there a problem woth your service? We got no NBN connection here at westmead?
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Brett Flower
(@ELCA_Brett) reported
Hi @NBN_Australia and @TPG_Telecom , seems it my turn for the weekly outage? #3rdWorldNbn
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Cosette 🐢
(@CosettePaneque) reported
@TheoKyrillidis @TPG_Telecom It's @TPG_Telecom. You need to jump through a few hoops, do a little dance, know the secret handshake and password, call three times, hold for 20 minutes, and speak with customer service agents in at least four different countries.
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Ian
(@ianschutt) reported
@jessmcguire @FatherBob @TPG_Telecom Turn off your NBN modem turn off your router shut down you computer have a cup/ glass of ****... start them all again
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Jess McGuire
(@jessmcguire) reported
@Dr_Tan @TPG_Telecom It’s never been a BELTINGLY fast connection but tonight’s is appalling.