TPG Telecom Outage Report in Turramurra, Ku-ring-gai, New South Wales

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (83%)
• Phone (7%)
• Wi-fi (6%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	5 days ago
Sydney	Phone	12 days ago
Sydney	Internet	15 days ago
Sydney	Internet	18 days ago
Sydney	Internet	21 days ago
Sydney	Internet	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

• 
  Rod (@rodrigoelp) reported 0 seconds ago from Sydney, New South Wales

  @TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

• 
  Rod (@rodrigoelp) reported 4 minutes ago from Sydney, New South Wales

  @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

• 
  Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported 7 minutes ago from Sydney, New South Wales

  Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

• 
  Iain Brew (@IainBrewSydney) reported 11 minutes ago from Sydney, New South Wales

  Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

• 
  Onynz 🇵🇭🇦🇺 (@onynz) reported 16 minutes ago from Sydney, New South Wales

  With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

• 
  Emerson Martins (@emersoncmartins) reported 18 minutes ago from Sydney, New South Wales

  @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

• 
  Rod (@rodrigoelp) reported 22 minutes ago from Sydney, New South Wales

  @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

• 
  #Jimmy🐓🏉 (@choox75) reported 23 minutes ago from Sydney, New South Wales

  The year is 2033 I'm still waiting for #TPG to get their email shit organised.

• 
  Sunny Singh 😎 (@Social_Sunny) reported 24 minutes ago from Sydney, New South Wales

  I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

• 
  Neil Taylor (@Taylorville29) reported 29 minutes ago from Sydney, New South Wales

  @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

• 
  Dr Paris BAh! Humbug! (@parisba) reported 32 minutes ago from Sydney, New South Wales

  Stupid TPG FTTB.

• 
  Bazzio101 (@Bazzio101) reported 35 minutes ago from Sydney, New South Wales

  @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

• 
  Onynz 🇵🇭🇦🇺 (@onynz) reported 41 minutes ago from Sydney, New South Wales

  @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

• 
  Dr Paris BAh! Humbug! (@parisba) reported 45 minutes ago from Sydney, New South Wales

  Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

• 
  Arafat Tehsin (@arafattehsin) reported 48 minutes ago from Sydney, New South Wales

  I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

• 
  MEGAN SAMUEL (@meggsie79) reported 52 minutes ago from Sydney, New South Wales

  @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

• 
  Musie Elongo (@_Musie10) reported 52 minutes ago from Sydney, New South Wales

  Hello @TPG_Telecom internet outage in Sydney South West. Please advise

• 
  Rod (@rodrigoelp) reported 52 minutes ago from Sydney, New South Wales

  Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

• 
  #Jimmy🐓🏉 (@choox75) reported 53 minutes ago from Sydney, New South Wales

  @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

• 
  💧Nick Trebla (@NickTrebla) reported 54 minutes ago from Sydney, New South Wales

  @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @Luv_Denelle (@Luv_Denelle) reported 4 minutes ago

  @tpg_telecom @vodafone_aus Why am I making multiple calls to #TPG only to speak with pointless Customer Service Representatives from Philippines?? They're inept, frustrating & incompetent & quite frankly, unqualified. That's why they LIE & tell you "somebody will call you back"

• 
  Peter Lazaro (@plazaro63) reported 8 minutes ago

  @TPG_Telecom Hi...my NBN suddenly died. I am in Willoughby. Is there an outage currently?

• 
  Indu Nallithodi (@nallithodi) reported 9 minutes ago

  @TPG_Telecom Internet ADSL is down in western sydney postcode 2770? Any maintenance ongoing?when will restore the service?

• 
  The Cracks in Exile (@Crackleacklekin) reported 9 minutes ago

  @TPG_Telecom Hi there - my NBN home internet seems to be having issues this evening. Was running really slowly when I got home, so I reset the NTD and my router. Now I have no internet - seems to be DNS related? Reset both devices a few times without success. Any advice?

• 
  Dean Messenger (@DeanVMessenger) reported 13 minutes ago

  @TPG_Telecom, 8 days since one of your phone agents incorrectly processed a service move request and disconnected my internet. How does it take over a week to fix something you broke in less than 6 hours? complaint reference is 11406321.

• 
  Tony D (@Tonyfarang) reported 14 minutes ago

  @TPG_Telecom I am receiving emails but not ones from outlook users I cannot send emails through outlook. My son has sent me two emails through his outlook and i cannot receive from TPG Post office or my outlook. I can send to him though through TPG post office. please fix or call me, please

• 
  Tony D (@Tonyfarang) reported 14 minutes ago

  @TPG_Telecom My e-mail (microsoft outlook) is not working again The server responded: 535 5.7.8 [TPG-A02] Authentication denied. User (address removed) is banned from using SMTP AUTH due to previous abuse This is ridiculous, twice now in one month TPG servers have failed.

• 
  The World Is Ending And I'm Late For Work (@MrSandDaddy) reported 15 minutes ago

  @TPG_Telecom we've been without internet for a week now and your tech has not shown up to 2 appointments and has had to reschedule 3 days later as 'that was the earliest available time' however my neighbour called up after me with the exact same issue and got his fixed next day

• 
  redhoodie09 (@redhoodie09) reported 16 minutes ago

  @TPG_Telecom lost my connection too. Postcode 3011. I have a exam in the morning. Please resolve this issue soon as possible. Thanks

• 
  Rosh🏏 (@RoshDigital) reported 17 minutes ago

  @NBN_Australia Hi Sally, my service provider @TPG_Telecom has been great with keeping me up to date on the outages, which are due to an issue with the wholesaler (NBN). I have had regular outages in the last week in my area (3094). Working off my 4G connection today...😭