TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (67%)
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Wi-fi (17%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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TPG Telecom Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Dana Nguyen Edmunds
(@dananedmunds) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
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Matt Williams
(@Matt_Williams67) reported
from
Sydney, State of New South Wales
So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke
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Matt James
(@MattJamesAus) reported
from
Sydney, State of New South Wales
@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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Jodie Humphries
(@jodadi_o) reported
from
Sydney, State of New South Wales
I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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iklash
(@iklash) reported
from
Sydney, State of New South Wales
@TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Ramakrishnan NK
(@RK281087) reported
from
Sydney, State of New South Wales
@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
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Rohan Kleem
(@rohankleem) reported
from
Sydney, State of New South Wales
Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you
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James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Ronak Patel
(@ronakpatel09) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.
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Kerrie Barker
(@kezz78) reported
from
Sydney, State of New South Wales
So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful
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Sid Galada
(@sidgalada) reported
@TPG_Telecom - so customers have to give you 30 days notice to cancel an internet service even if they are not on a contract? You should remind customers of it each month. A lesson in how not to treat a loyal customer
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Jimmy the Rooster 🐓
(@JamesSpiropoul4) reported
My whole day yesterday and Thursday was spent trying to sort out problems with @AppleSupport & @TPG_Telecom I felt as though I was a tennis 🎾 ball between these two companies .😡🤬😡🤬😡😤😤
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CRSP Apparel
(@CRSPapparel) reported
@TPG_Telecom NBN modem lights are all on but no internet through modem. Is there an outage?
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Scouse
(@Scouse4ever4) reported
@TPG_Telecom Trying to speak to someone in Sydney. The Philipines staff with NOT transfer me. They are so rude and hang up so they don't lose their jobs. I want someone in Sydney to phone me URGENTLY.
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AlburyBibleChurch
(@AlburyBC) reported
@TPG_Telecom Is there some problem with accounts? I can't log in. Thanks
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🆃🅾🅽🆈
(@tonycshum) reported
@TPG_Telecom Is there an outage in the Northern Beaches area? There’s no internet at all since 2:30 am.
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Smithorama
(@breadmilksugar) reported
Dear @tpg_telecom / @iiNet, I have been a customer for 20+ years. You just decided I cannot pay my bill without giving you a photo of my passport (and face), and my mobile number. You suck. Did you learn nothing from @optus? Stop sucking. Yours sincerely, Ex-customer.
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Danielle Williams
(@danw2point0) reported
@TPG_Telecom is internet down in Camperdown? I can’t find anything on your page. @NBN_Australia says I’m not connected.
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Elizabeth Knock
(@lizjknock) reported
Hey @TPG_Telecom I just spent 1 hour in a queue only to be put on hold again & have it cut out (ironic given your line of work). This is after a week of waiting to hear back re the internet I'm paying for but cant use. I will cancel my account if someone doesnt get in touch asap