TPG Telecom

TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 01/13/2026 12:20

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • ELCA_Brett Brett Flower (@ELCA_Brett) reported from Sydney, State of New South Wales

    Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

  • danumph Dan Umphray (@danumph) reported from Sydney, State of New South Wales

    @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

  • baleenrecruit Baleen Recruitment (@baleenrecruit) reported from Sydney, State of New South Wales

    @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

  • sachi_sam sachi (@sachi_sam) reported from Sydney, State of New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • ChimistuI Sasha (@ChimistuI) reported from Sydney, State of New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • RashmiTrivedi9 Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, State of New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Betypop33 Bea (@Betypop33) reported

    @TPG_Telecom @NBN_Australia is there an issue around north sydney?? This whole week I haven't had internet from 8pm🤔🤔🙄

  • nothing2se reznor lover (@nothing2se) reported

    @TPG_Telecom email down again?

  • bzdavidson ben (@bzdavidson) reported

    @TPG_Telecom @NBN_Australia Complete joke How is it even legal to charge money for your service? If I worked like the nbn I’d be fired! #nbnfail

  • bsmcvay Brendan McVay (@bsmcvay) reported

    @TPG_Telecom @NBN_Australia Internet down in 2226. Down for a whole bunch of houses not specifically with TPG. Any news on rectification?

  • zampaa69 Brian To'o Enthusiast (@zampaa69) reported

    @TPG_Telecom I can't stream at 180p. Thats an issue, it's not 2008 anymore, internet shouldn't have issues with that.

  • RovewithRenold Renold (@RovewithRenold) reported

    @TPG_Telecom where are the engineers located? Customer service team seems to have given up on contacting them or transfer the call. Why is it difficult to give clear answers @TPG_Telecom or help resolving issues. Surely customers are not expected to call everyday to check. 🧐

  • nrlsc1972 David (@nrlsc1972) reported

    @TPG_Telecom 2 telephone customer support staff have already copped my wraith today. Do you really want to be another? After finding this out, I will not be using the phone service for the 6 months that I will have NBN with TPG_Telecom. Don't touch my account and all will be fine.

  • nothing2se reznor lover (@nothing2se) reported

    @TPG_Telecom couldnt login this morning for a few hours

  • RovewithRenold Renold (@RovewithRenold) reported

    @TPG_Telecom what’s the complaint process? After multiple calls customer service is not able to provide any clear answers or fix internet/phone service. Asking to raise complaint but that also is not happening. How do we get the service back up again?

  • sebe sebe (@sebe) reported

    @TPG_Telecom @Betypop33 I've reported it to my isp and they have lodged a fault with NBN. I put my street address into the telstra outage page and it now say there is a service interruption. I think its been down for an hour now, 11.13PM. Hope they fix it by tomorrow morning.