TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (64%)
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Wi-fi (20%)
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Phone (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Dan Umphray
(@danumph) reported
from
Sydney, State of New South Wales
@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Poonam Gururajan
(@poonam_guru) reported
from
Sydney, State of New South Wales
@TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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Brett Flower
(@ELCA_Brett) reported
from
Sydney, State of New South Wales
Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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Sasha
(@ChimistuI) reported
from
Sydney, State of New South Wales
@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?
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Pooja Joshi 🇮🇳
(@poojosh16) reported
from
Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders
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Rashmi Trivedi
(@RashmiTrivedi9) reported
from
Sydney, State of New South Wales
@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Baleen Recruitment
(@baleenrecruit) reported
from
Sydney, State of New South Wales
@TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Du
(@jimmydu) reported
Hey @TPG_Telecom is there an outage in Baulkham Hills area? Internet went down for over an hour now without any news or updates on either your and NBN sites.
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Guptarahul
(@ozvic27) reported
@TPG_Telecom Hi I checked my connection again. It's still not working. Is it possible if you please check modem & other box to see if there is fault in them?
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Kelton Rodrigues
(@RodriguesKelton) reported
@TPG_Telecom The worst internet service provider. Been struggling to get my internet issues fixed for more than 3 days now. @TPG_Telecom support does not have any clue on what the issue is as they keeping giving excuses and blaming the other teams.
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Lee leckey
(@LLeckey) reported
@TPG_Telecom Hi there, as a PAYING customer, is there any reason now after our little chat over 3hrs ago that still no 1 has bothered to get in touch or does this only happen if I stop my payments?
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Nigel Richardson
(@NigelRichardson) reported
@TPG_Telecom Thank you. Couldn’t reach tech support on the phone and our connection has been unstable / pretty much unusable over the past 24 hours. Dropouts and reconnections every 5 mins or so. Thank you for your help. Much appreciated.
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Matt Novak
(@paleofuture) reported
We’re at the point where @TPG_Telecom says I need to make my landlord install new sockets. And won’t refund me for internet service I never received. In fact, they say I owe hundreds of dollars as an early termination fee. Avoid this company like the plague.
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Peter Holman
(@PholmanHolman) reported
Trying to get a satisfactory resolution from @TPG_Telecom is impossible. My @NBN_Australia is not working AGAIN, they follow a script and have no idea how to resolve the problem! Customer service is somewhat missing!!!
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Tj 📷👨🏽💻
(@Tj__Edwards) reported
from
Sydney, State of New South Wales
@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Shane Currey
(@shane_currey) reported
@VikashTripathiG @TPG_Telecom TPG is the worst internet provider I’ve ever come across. I just cancelled my service. I’d prefer to pay money to never interact with the company again. #worstinternetproviderinaustralia
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Tara of the Goldie 💉💉💉
(@tarac1) reported
@TPG_Telecom don't you hate it when you change to a new system & it makes it harder for your customers and your employees? Someone ****** up didn't they? Your poor employees are dealing with all the customers who are having problems...not very good for your NPS