TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (72%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Eskay
(@EskayPtbp) reported
from
Sydney, State of New South Wales
@TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!
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Thomas Nguyen
(@ThomasHNguyen) reported
from
Sydney, State of New South Wales
Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?
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R Barker 🏳️🌈🇺🇦🇪🇺
(@RobLondon) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
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Tj 📷👨🏽💻
(@Tj__Edwards) reported
from
Sydney, State of New South Wales
@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..
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Francesco Bailo
(@FrancescoBailo) reported
from
Sydney, State of New South Wales
Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom Not able to send ptivate message the chat box remains deactivated ... I really need help and you guys are not looking into my problem at all.. calls..chat..mail..everything is done..it is your turn to act now TPG..
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Jimmy 🇬🇷 🇦🇺🇺🇦
(@JamesSpiropoul4) reported
from
Sydney, State of New South Wales
Happy new year to my dear friends @AppleSupport and @TPG_Telecom . Unfortunately for me I did not actually sort my problems out . Thank you just the same.I have two strokes so maybe that’s why I can’t work it out
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
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THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏
(@GT_AUS) reported
from
Sydney, State of New South Wales
WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@brisbinchicken) reported
@TPG_Telecom Have checked all of these things, this isn’t my first rodeo. Is there no outage on your end or what? Could do without the pointless run around.
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Benoit HAMET
(@benoit_hamet) reported
@TPG_Telecom @networkoutage Since about 6:30 no NBN and no phone; modem restarted multiple times Please fix
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That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸
(@thatmouthywoman) reported
I go online to find a solution. I can't. I call Customer Service. So far, I've been waiting on the phone for 45 mins. It appears @TPG_Telecom can spare no expense or effort to get their money, but invest in enough staff at Customer Service? Nah. Takes away from profits, right?
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Jacqueline
(@jacquiplath) reported
@FinancialReview @TPG_Telecom @Maxepmason There is a lot more to protest about. Paying for a service that you don’t get. Being passed around like a ball when trying to call. One can spend the day on the phone & still not resolve anything. Unbelievable!
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Just Bring It
(@Anks814) reported
@TPG_Telecom one of the pathetic service and Internet provider. This is the last chance I am giving you. If my Internet issues not fix by tomorrow, I am going to cancel your service without paying any exit fees. @NBN_Australia #Internet
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The Cracks in Exile
(@Crackleacklekin) reported
@TPG_Telecom Hi there - my NBN home internet seems to be having issues this evening. Was running really slowly when I got home, so I reset the NTD and my router. Now I have no internet - seems to be DNS related? Reset both devices a few times without success. Any advice?
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Dwight Walker
(@dwightwalker) reported
@TPG_Telecom No outstanding issue. Dead phone number has been removed from whitepages. I checked.
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Tony D
(@Tonyfarang) reported
@TPG_Telecom anyone else email gone down and tpg asking for password? I rang tpg apparently a number of people are ringing in. last time this happened I was out of emails for 5 days
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Mitchell Meek
(@mmeek1987) reported
Hey @TPG_Telecom - repeated drop outs, super slow speeds and 5G issues over the last week. What’s going on? Located in Canberra.
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Dan Umphray
(@danumph) reported
from
Sydney, State of New South Wales
@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.