TPG Telecom

TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 12/20/2025 00:35

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout

Community Discussion

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TPG Telecom Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • dananedmunds Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, State of New South Wales

    @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

  • NickTrebla 💧Nick Trebla (@NickTrebla) reported from Sydney, State of New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • ronakpatel09 Ronak Patel (@ronakpatel09) reported from Sydney, State of New South Wales

    @TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    The year is 2033 I'm still waiting for #TPG to get their email shit organised.

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

  • iklash iklash (@iklash) reported from Sydney, State of New South Wales

    @TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup

  • Matt_Williams67 Matt Williams (@Matt_Williams67) reported from Sydney, State of New South Wales

    So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode

  • Bazzio101 Bazzio101 (@Bazzio101) reported from Sydney, State of New South Wales

    @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

  • rohankleem Rohan Kleem (@rohankleem) reported from Sydney, State of New South Wales

    Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you

  • kezz78 Kerrie Barker (@kezz78) reported from Sydney, State of New South Wales

    So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • AravindVw aravindvw (@AravindVw) reported

    @NBN_Australia Thank you for your reply. I contacted my service provider TPG and they are saying they have requested for pre order of HFC box on my behalf to NBN in March 2021. But still waiting to hear from you guys... looks like this will continue for ever... @TPG_Telecom

  • nicholastsiaras Nicholas Tsiaras (@nicholastsiaras) reported

    @RunnaLittle @NBN_Australia @TPG_Telecom I was very very happy with my cable service, then NBN came along. Works ok though not as good as cable, now HFC. Gone with mesh WiFi to keep it stable and reliable.

  • thefrilledneck frilled frilson (@thefrilledneck) reported

    @TPG_Telecom are we going to get a refund for the internet being slow this past week please fix it ASAP awful customer service hanging up on me. Don’t make me go to Telstra please

  • RunnaLittle Max Gawn kick the winning goal after the siren. (@RunnaLittle) reported

    @nicholastsiaras @NBN_Australia @TPG_Telecom 100mbps on cable for the past 2yrs but forced on to a slower internet service.

  • Thefinnigans Finnigans 💉天有道地有道人无道 (@Thefinnigans) reported

    WTF @TPG_Telecom NBN has been doing "emergency work" in our area of 2067 for a week now. this afternoon, internet access has been dropping off on regular basis

  • sendboots kc (@sendboots) reported

    @TPG_Telecom I need Internet support but I am unable to make calls due to mobile outages in my area, is there someone I can talk to online? Thanks

  • wade_85 Wade (@wade_85) reported

    @TPG_Telecom That is circular - I have already asked them. I need it to move. Not to be escalated etc, We have poor mobile phone service so the quicker it is online the sooner we can stay connected.. no phone no ability for you to call..

  • lousanti Lous (@lousanti) reported from Melbourne, State of Victoria

    @TPG_Telecom is there an internet problem. It isn’t working. Northcote 3070.

  • sonali_b25 Sonali Soni (@sonali_b25) reported

    @TPG_Telecom The manager had kept me in long mute and again read the same resolution. The senior technician said me to change the wire and try again. Just imagine!!! And last but not least a executive said there is an outage at your house!! How do they have different informati

  • flamingmonkeys ricky (@flamingmonkeys) reported

    @maryycherryy @TPG_Telecom Congrats on Day 4 of no... oh internet, yeah that sucks this isn't the countdown we were looking for. thats a while, really hope it gets figured out soon.