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TPG Telecom

TPG Telecom Outage Report in Turramurra, Ku-ring-gai, New South Wales

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 2 days ago
Sydney Phone 9 days ago
Sydney Internet 13 days ago
Sydney Internet 16 days ago
Sydney Internet 19 days ago
Sydney Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • DarkWolfized
    Callum (@DarkWolfized) reported from Sydney, New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • onynz
    Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • Saadie
    BadRequest() (@Saadie) reported from Sydney, New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • bunny_09
    Jules (@bunny_09) reported from Sydney, New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • melanie_misr
    Melanie Pitkin (@melanie_misr) reported from Sydney, New South Wales

    @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

  • SarahMaxwell_22
    Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • mj98760
    M (@mj98760) reported from Sydney, New South Wales

    Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

  • paola_rojas
    Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

  • parisba
    Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South Wales

    Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • _Musie10
    Musie Elongo (@_Musie10) reported from Sydney, New South Wales

    Hello @TPG_Telecom internet outage in Sydney South West. Please advise

  • onynz
    Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales

    With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

  • parisba
    Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South Wales

    Stupid TPG FTTB.

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @TPG_Telecom What a piece of crap. Home made statistics.

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • gudduc
    Subhojit Choudhury (@gudduc) reported

    Hi @TPG_Telecom Internet just went after the quick thundering and downpour in the hills area. Need help!!!

  • breebreerocks
    Bree Wyatt (@breebreerocks) reported

    @TPG_Telecom Is there an outage in postcode 2008? FTTB connection has been unstable since work on Thurs night/Fri morning, now no internet

  • bleachdollhair
    Blessed be Blondes (@bleachdollhair) reported

    @Jason33659363 @TPG_Telecom Totally Jason. I’ve had 2 hrs of this crap today so they have just lost 3 accounts because they don’t care. I guess they will go down the path of so many others

  • youla
    youla (@youla) reported

    Help @TPG_Telecom Elderly mother with no phone no adsl I'm still on hold. You promised a call back 1 hour ago

  • Laoch16
    Laoch (@Laoch16) reported

    @TPG_Telecom Hi. My wifi isn't working. I live in Sydney. Post code 2114. Is there a problem ? Need it urgently

  • ranebowen
    Rane Bowen (@ranebowen) reported

    @TPG_Telecom my connection has gone down again today, and the last time it went down was two days ago. I've lodged faults in the app, but these issues seem to be happening more and more often. I rely on stable internet for my job. Please help and fix these issues!

  • bleachdollhair
    Blessed be Blondes (@bleachdollhair) reported

    Need internet provider advice. I’m over @TPG_Telecom non existent service and cancelling the wrong accounts. I’m looking at @AussieBroadband. Any feedback or other recommendations would be appreciated. Preferably a company that doesn’t outsource overseas

  • youla
    youla (@youla) reported

    Please help @TPG_Telecom . Elderly mother with no phone no adult. I'm still on hold. You promised a call back 1 hour ago

  • Laoch16
    Laoch (@Laoch16) reported

    @TPG_Telecom please I really have to get my head around this. Why , when there is a serious outage with tpg you don't admit it online ? You merely sit back and blame @NBN_Australia . There has been an internet failure in this area and your denying it. Which means your lying.

  • Mel78170352
    Mel (@Mel78170352) reported

    @TPG_Telecom ive had no internet since 17/02, tried calling on both 17/2 and 18/2 on hold for over an hour. This is not good enough, can someone please contact me to fix this issue?!