TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (67%)
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Wi-fi (17%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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stu
(@stu_watches) reported
from
Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders
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Dan Umphray
(@danumph) reported
from
Sydney, State of New South Wales
@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe
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Rashmi Trivedi
(@RashmiTrivedi9) reported
from
Sydney, State of New South Wales
@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Sasha
(@ChimistuI) reported
from
Sydney, State of New South Wales
@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
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Poonam Gururajan
(@poonam_guru) reported
from
Sydney, State of New South Wales
@TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.
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Pamcake (Summer Type)
(@PrimcessPamcake) reported
from
Sydney, State of New South Wales
@sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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Vijay
(@Vijay_SRK) reported
from
Sydney, State of New South Wales
@TPG_Telecom Is the service down?
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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SeleniumLog Inc.
(@seleniumlog) reported
@TPG_Telecom we are currently experiencing issues with our NBN modem which seems to be resetting every 5 mins. We are in Doonside NSW area.
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Steven McCarthy
(@underthingy) reported
@TPG_Telecom Something is wrong with the outage reporting then. The energex outage site has no outages listed in St lucia or in any of the surrounding suburbs. I think this whole flood event has highlighted some major issues with the outage reporting system for nbn co and ISPs.
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Steven McCarthy
(@underthingy) reported
@TPG_Telecom Hi Mel, it's just a bit frustrating when both parties are passing buck. Nbn co says unplanned power outage (even though all the power has been back for a week), contact your ISP for more information. And you say, it's not us it's the nbn.
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abhiram sampath
(@abhiramsampath) reported
@sharesguru1 @TPG_Telecom Their phone support sucks .. you will be on hold for a long time
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Claudia Vazquez
(@yayadtt) reported
@TPG_Telecom I’m having issues with my Internet connection too! I have tried all without any success! Please help @TPG_Telecom
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david
(@dl1161) reported
@TPG_Telecom Our internet is down since Tuesday night (11/3).Raises with with TPG,they text me yesterday that technician will not be on site till 22/3.That js 2 weeks away. Terrible service!
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Greg Low
(@greglow) reported
Sorry @TPG_Telecom that's very, very poor.
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youla
(@youla) reported
Over many weeks @TPG_Telecom WTF @TPG_Telecom your promises are just lip service. How can you treat your customers like this. Where is the promised call and promised compensation. Why do i always have to prompt you
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Bill Posters
(@TrickyP1980) reported
@TPG_Telecom I'm trying to get my internet fixed, last night I was told I'd be getting a call today, no call. Tonight I finally got in contact and was diverted to a closed department. Still no internet. Is this customer services to you?
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Mr. Joshua
(@misterjoshua76) reported
@TPG_Telecom Can I please get an update on the progress of this ticket? Your customer service is disgraceful and we are spending a small fortune on mobile data while we wait over a week with no NBN.