TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (69%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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TPG Telecom Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode
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💧Nick Trebla
(@NickTrebla) reported
from
Sydney, State of New South Wales
@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it
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Bazzio101
(@Bazzio101) reported
from
Sydney, State of New South Wales
@TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
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Dr Paris BAh! Humbug!
(@parisba) reported
from
Sydney, State of New South Wales
Stupid TPG FTTB.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
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Neil Taylor
(@Taylorville29) reported
from
Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
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Emerson Martins
(@emersoncmartins) reported
from
Sydney, State of New South Wales
@TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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Dr Paris BAh! Humbug!
(@parisba) reported
from
Sydney, State of New South Wales
Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
The year is 2033 I'm still waiting for #TPG to get their email shit organised.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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Ronak Patel
(@ronakpatel09) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues
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Matt Williams
(@Matt_Williams67) reported
from
Sydney, State of New South Wales
So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke
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Sunny Singh 😎
(@Social_Sunny) reported
from
Sydney, State of New South Wales
I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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LadyCarrington
(@carringtonlady) reported
@TPG_Telecom Just did a power cycle on the TPLink white router box. E are back in business. Will check to see if this keeps up and the problem is the white router.
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Brian Ward BA (Hons) PhD
(@indolentdandy) reported
I get my @NBN_Australia through @Internode in Fitzroy. On 13 March my IPv6 connectivity (set up correctly in my router and working since June 2020) stopped. I suspect a back-end problem with parent company @TPG_Telecom. Anyone with the same problem?
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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LadyCarrington
(@carringtonlady) reported
@Steen_Dr @TPG_Telecom We’ve been having the same issue today in wahroonga area. Intermittent disconnect in the middle of uni lectures🤨were supposed to have a planned maintenance on Sunday night but it never happened.
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Matthew Arnott
(@MattArnottYT) reported
@TPG_Telecom are hilariously terrible. @Optus please be better 🙏🙏
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angelina reigns
(@FrankBe69416019) reported
@thatmouthywoman @TPG_Telecom My account had exactly the same issue as yours, was also hacked I was referred to #tech_louis on Instagram he recovered my account for me contact him I'm sure he'll help you
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exercisethegenius
(@RM_LewisAu) reported
@TPG_Telecom I’ve had no nbn for 12-24 hrs now. TPG keep putting it on nbnco and they say issue resolved several times but nope. I’m in Potts Point 2011. Anyone else having the same problem? It’s getting ridiculous at this point.
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Tony D
(@Tonyfarang) reported
@TPG_Telecom anyone else email gone down and tpg asking for password? I rang tpg apparently a number of people are ringing in. last time this happened I was out of emails for 5 days
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That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸
(@thatmouthywoman) reported
The other day, my bank account got hacked so had to call the bank, who then proceeded to cancel my card. Last night, my mobile phone company sent me an email, they tried to take payment but couldn't. Since 11pm I've received 3 emails and 2 texts. @TPG_Telecom
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emma
(@emmalouisewalls) reported
@TPG_Telecom your provider, Vodafone, is completely down. I can’t send messages, turn on my data, check transport services, access my bank account or anything like that. when will it be back on? can I receive a refund for my monthly prepaid service?