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TPG Telecom

TPG Telecom Outage Report in Turramurra, Ku-ring-gai, New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 3 days ago
Sydney Phone 10 days ago
Sydney Internet 14 days ago
Sydney Internet 17 days ago
Sydney Internet 20 days ago
Sydney Internet 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • sachi_sam
    sachi (@sachi_sam) reported from Sydney, New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • pelli_69
    Pelli69 (@pelli_69) reported from Sydney, New South Wales

    @TPG_Telecom internet is down in collaroy?

  • Tj__Edwards
    Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales

    Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales

    @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

  • ELCA_Brett
    Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales

    Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • RobLondon
    R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

  • scibidoo
    💧Jamie (@scibidoo) reported from Sydney, New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • FrancescoBailo
    Francesco Bailo (@FrancescoBailo) reported from Sydney, New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • ThomasHNguyen
    Thomas Nguyen (@ThomasHNguyen) reported from Sydney, New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales

    @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • 1rebelnohorse
    Justin (@1rebelnohorse) reported

    @TPG_Telecom What's going on with your NBN service at the moment? Working from home means we actually need a working internet connection that doesn't rely on hotspotting.

  • HayleyPhoebeM
    HP2021 (@HayleyPhoebeM) reported

    FU @TPG_Telecom first Ur technician cancels my installation apt after sitting outside my home for 30mins now u hang up on me when transferring 2 to special case manager worst customer for the long term customer thanks

  • h3nry70r0
    henry t (@h3nry70r0) reported

    @TPG_Telecom I cannot even reach anyone on the customer care support line - why am I paying for this service?

  • Knig09409192
    König (@Knig09409192) reported

    @lionsboi @TPG_Telecom Maybe it's a local issue. Mine's no trouble.

  • Nas86466610
    Nas (@Nas86466610) reported

    @NBN_Australia Thank you but @TPG_Telecom is blaming @NBN_Australia for the issue. So not sure what the truth is to be honest.

  • deshim1
    Deanna Shim (@deshim1) reported

    @TPG_Telecom please please can I speak to someone . Rebooting the modem is not working !!! The issue isn’t fixed . Please help

  • Celtic334
    Ryan (@Celtic334) reported

    @TPG_Telecom It still isn’t working. We need a better response than has been provided which is clearly a cut and paste (add name of person doing the cut and paste). There is thousands of people out of service by the looks of it

  • LeDataMiner
    François Petitjean (@LeDataMiner) reported

    @weneeyap @TPG_Telecom @dearkarthikb THe issue is DNS - you can fix it temporarily by changing them to eg 1.1.1.1

  • brukhalian679
    Brukhalian679 (@brukhalian679) reported

    @TPG_Telecom Hi Jhoey, I am not sure what you mean by "the first instance" but I have reset my modem multiple times and it's still not working. Is there anything else I can try?

  • biswaji22743084
    biswajit (@biswaji22743084) reported

    @TPG_Telecom Thanks Mel. As I mentioned right now the service is up and running fine since morning 9am around but we are noticing a lots of connection issues these days and service is very degraded compared to few months ago