TPG Telecom

TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 03/01/2026 17:15

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (7%)

    Wi-fi (7%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • DarkWolfized Callum (@DarkWolfized) reported from Sydney, State of New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • Saadie BadRequest() (@Saadie) reported from Sydney, State of New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • jayohaychen john foster (@jayohaychen) reported from Sydney, State of New South Wales

    I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

  • BoredPuffin 🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, State of New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

  • kaz_a_blanca Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • SarahMaxwell_22 Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, State of New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • BrendanJKing Brendan King (@BrendanJKing) reported from Sydney, State of New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • melanie_misr Melanie Pitkin (@melanie_misr) reported from Sydney, State of New South Wales

    @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

  • watts_aj AJ Crofts (@watts_aj) reported from Sydney, State of New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • WTGator Gator - Extremist Lefty Angry Woman (@WTGator) reported

    @RichardKGrump @TPG_Telecom Good choice. I detest TPG. Very bad experiences with them way back. No improvement since then.

  • EMacskasy Evan King-Macskasy - Proud Cave Dweller (@EMacskasy) reported

    @RichardKGrump @TPG_Telecom We use Aussie Broadband after having had very bad experiences with Telstra.

  • jboyded 💧julie boyd (@jboyded) reported

    @RichardKGrump @TPG_Telecom Aldi! They use the telstra network and I've never had any issue with them at all.

  • MatthewTerpase gregs omsprmo (@MatthewTerpase) reported

    @5roosters @RichardKGrump @TPG_Telecom Too bad! Y'all should be more careful out here; well the good news is #dexter_crackz on Instagram will be able to help you out with recovery and refunds. I was victimized too, but all thanks to him I got my asset back

  • strongcuppatea darjeelingdarling (@strongcuppatea) reported

    @RichardKGrump @TPG_Telecom There are only 3 telcos in Australia- Telstra, FLOPTUS and Vodafone. Any other telcos are just wholesale customers of those 3. For my mobile I use circles which is on the 4G FLOPTUS network.

  • FKhnopff Ferdie Khnopff (@FKhnopff) reported

    @RichardKGrump @TPG_Telecom It depends what you're after. Better customer service, user friendly access to your account, cheaper prices or access to a more reliable network? What is important to you? Each service is different as well. NBN is more likely to be about price. Mobile is about coverage.

  • GoodrichAdrian Adrian Goodrich (@GoodrichAdrian) reported

    @RichardKGrump @TPG_Telecom I changed from Optus based Dodo to Telstra based Mate for phone and internet - great service so far.

  • drobwlldiad 💧Emily 🇦🇺🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔥💚✳️✳️🎀🐀 (@drobwlldiad) reported

    @RichardKGrump @TPG_Telecom depends what you want, we have Kogan internet and phone data coz they are CHEAP but out in the countryside which is everywhere in Tasmania, no service

  • CottonPru 💦Pearlygaits (@CottonPru) reported

    @RichardKGrump @TPG_Telecom No choice, that's the issue.

  • AllanB_2019 Allan Brownsdon (@AllanB_2019) reported

    @RichardKGrump @TPG_Telecom I’m with Aussie Broadband and have no complaints. They use the Optus network but only give Optus your mobile number, SIM card ID, and date of birth. No data leak by Optus. Australian help desk with people that are more than script jockeys. Excellent internet also.