TPG Telecom Outage Report in Turramurra, Ku-ring-gai, New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
Problems in the last 24 hours in Turramurra, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
- Internet (85%)
- Phone (7%)
- Wi-fi (5%)
- Total Blackout (3%)
Live Outage Map Near Turramurra, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 6 days ago |
|
Sydney
|
Internet | 10 days ago |
|
Sydney
|
Internet | 13 days ago |
|
Sydney
|
Internet | 15 days ago |
|
Sydney
|
Internet | 19 days ago |
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Sydney
|
Internet | 1 month ago |
Community Discussion
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TPG Telecom Issues Reports Near Turramurra, New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales@TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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Iain Brew (@IainBrewSydney) reported from Sydney, New South WalesNow had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
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#Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
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#Jimmy🐓🏉 (@choox75) reported from Sydney, New South WalesThe year is 2033 I'm still waiting for #TPG to get their email shit organised.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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Neil Taylor (@Taylorville29) reported from Sydney, New South Wales@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
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Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South WalesAh good, our internet in Sydney no longer works. TPG support isn’t very good is it
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💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it
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Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South WalesI dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
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Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales@TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
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Rod (@rodrigoelp) reported from Sydney, New South WalesToday was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
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Bazzio101 (@Bazzio101) reported from Sydney, New South Wales@TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.
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Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South WalesWith @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South WalesI am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Leif Rask (@rask_leif) reported@TPG_Telecom Perhaps your engineering & provisioning teams should review NBN technician’s notes. Aside from physical changes to wiring to remove some earthing (within tolerance already), it seems clear this was setup incorrectly, throttling wise, & hence service relative to contract.
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Ashley (@ascottishminx) reported@TPG_Telecom Got message yesterday saying internet maintenance will take place on 05/05. Internet went down at 0020 this morning. Again. And can’t access my account to see what’s going on, run a speed test, or log a fault. Also no 24/7 support for tech issues. What is going on?
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Madelynne Herbertson (@madherbertson) reported@TPG_Telecom Can you respond to this publicly please. It's also affecting iinet and internode customers, and no nbn outage is detected.
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Leif Rask (@rask_leif) reported@TPG_Telecom I’m only asking that if you or NBN have been providing the wrong service, that you take responsibility and accountability and provide a refund for service not provided.
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Jill Thelander (@ThelanderJill) reported@TPG_Telecom it’s BS you guys charge for a intermittent internet at best then blame NBN! Then NBN blame you??? How is anyone getting a good service??? I’m just getting ripped off! I could put 30 pics of my **** service & still nothing! Australia 53rd to Nigeria.
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Blair Furl0ng (@BlairFurl0ng) reported@TPG_Telecom broadband service has been down for the entire day and had zero response to fault lodged. What's happening?
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Leif Rask (@rask_leif) reportedThe technician said that the line to my house was capped to theoretical max of 79Mbps but the service was throttled below this. Now it’s at 100Mbps (max 127Mbps vs 79Mbps on line) which is what I’ve been paying for all along. @TPG_Telecom - not impressed!
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Carl Sev (@Carlsev21) reported@TPG_Telecom my NBN service has been shocking since latest repairs in the area. All streaming services are glitchy and cut out (music and video). Zoom etc is now barely useable.
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SUBA (@popdotcurry) reported@TPG_Telecom your suppoprt team sucks
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donquixote (@donquix56174790) reported@TPG_Telecom I have been a TPG customer for 10 years and I'm quite disappointed with how bad the service has become for even routine technical issues. I'm extremely dissatisfied with their service and would recommend people stay well away, there are many better ISPs on offer.