TPG Telecom Outage Report in Turramurra, Ku-ring-gai, New South Wales

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (82%)
• Phone (8%)
• Wi-fi (5%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	7 days ago
Sydney	Phone	14 days ago
Sydney	Internet	18 days ago
Sydney	Internet	21 days ago
Sydney	Internet	23 days ago
Sydney	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

• 
  Callum (@DarkWolfized) reported 2 minutes ago from Sydney, New South Wales

  So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

• 
  Carlos Felipe (@_carlos_felipe) reported 5 minutes ago from Sydney, New South Wales

  @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

• 
  Melanie Pitkin (@melanie_misr) reported 6 minutes ago from Sydney, New South Wales

  @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

• 
  BadRequest() (@Saadie) reported 7 minutes ago from Sydney, New South Wales

  @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

• 
  Samantha Skinner (@samskin) reported 7 minutes ago from Sydney, New South Wales

  @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

• 
  Carlos Felipe (@_carlos_felipe) reported 10 minutes ago from Sydney, New South Wales

  @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

• 
  AJ Crofts (@watts_aj) reported 14 minutes ago from Sydney, New South Wales

  @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

• 
  🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported 15 minutes ago from Sydney, New South Wales

  @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

• 
  Robert Hudson (@manaz_d) reported 24 minutes ago from Sydney, New South Wales

  @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

• 
  Sarah Louise Maxwell (@SarahMaxwell_22) reported 38 minutes ago from Sydney, New South Wales

  @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

• 
  Simon H (@simon300376) reported 38 minutes ago from Sydney, New South Wales

  @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

• 
  Carlos Felipe (@_carlos_felipe) reported 39 minutes ago from Sydney, New South Wales

  @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

• 
  M (@mj98760) reported 42 minutes ago from Sydney, New South Wales

  Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

• 
  Caitlin Campbell (@c7campbell7) reported 42 minutes ago from Sydney, New South Wales

  @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

• 
  Karen Barker (@kaz_a_blanca) reported 43 minutes ago from Sydney, New South Wales

  Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

• 
  Will G (@TwoHalves45) reported 45 minutes ago from Sydney, New South Wales

  @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

• 
  Carlos Felipe (@_carlos_felipe) reported 49 minutes ago from Sydney, New South Wales

  @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

• 
  john foster (@jayohaychen) reported 49 minutes ago from Sydney, New South Wales

  I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

• 
  Carlos Felipe (@_carlos_felipe) reported 52 minutes ago from Sydney, New South Wales

  @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

• 
  Brendan King (@BrendanJKing) reported 59 minutes ago from Sydney, New South Wales

  .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surin Sam (@Persian_Lioness) reported 7 minutes ago

  If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent

• 
  Wonderosities (@Wanderosities) reported 7 minutes ago

  @TPG_Telecom What do u need. Still not working

• 
  Anon2611 (@AnonymouSS_2611) reported 8 minutes ago

  @TPG_Telecom I’m trying to update my credit card with you guys and it’s impossible, spent 2 hours on the phone, have gone through every possible online step, have had test transactions hit my card and we’re still not there, can someone useful help me?

• 
  Lee Sales (@Davey61769610) reported 9 minutes ago

  @TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy

• 
  Shreya Jajoo (@Jajooness) reported 12 minutes ago

  @TPG_Telecom terrible customer service team. Despite emailing multiple times regarding no service on my simcard, your team has now deactivated my number. I need a call back, this is extremely troublesome. #simbasg #tpgsg #simbatpg

• 
  Don "God Abeg" Billiono (@GodAbeg40x) reported 16 minutes ago

  @TPG_Telecom Lmao… what a joke, the worst service I have ever experienced anywhere in the world.

• 
  Surin Sam (@Persian_Lioness) reported 17 minutes ago

  @TPG_Telecom you suck!!! 4 days and still without Internet! I took the day off for your technician but wait you incompetent people decided to cancel it without notifying me and I took the day off for this! Shame on you!

• 
  Surin Sam (@Persian_Lioness) reported 19 minutes ago

  @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

• 
  Wonderosities (@Wanderosities) reported 20 minutes ago

  @TPG_Telecom Its already been identified as an NBN outage im just wondering when its going to be fixed. Its been over 12 hours.

• 
  İLKNUR (@notrealilknur) reported 20 minutes ago

  @TPG_Telecom I want to return the modem but the customer service doesn't help me with the issue!!!