TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (63%)
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Wi-fi (19%)
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Phone (10%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
Internet NBN connection down on the weekend. Again! @TPG_Telecom
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Tj 📷👨🏽💻
(@Tj__Edwards) reported
from
Sydney, State of New South Wales
@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????
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R Barker 🏳️🌈🇺🇦🇪🇺
(@RobLondon) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
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Thomas Nguyen
(@ThomasHNguyen) reported
from
Sydney, State of New South Wales
Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@TPG_Telecom - Any known issues with internet in Como?
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Francesco Bailo
(@FrancescoBailo) reported
from
Sydney, State of New South Wales
Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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Pelli69
(@pelli_69) reported
from
Sydney, State of New South Wales
@TPG_Telecom internet is down in collaroy?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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sachi
(@sachi_sam) reported
from
Sydney, State of New South Wales
@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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Brett Flower
(@ELCA_Brett) reported
from
Sydney, State of New South Wales
Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸
(@thatmouthywoman) reported
I go online to find a solution. I can't. I call Customer Service. So far, I've been waiting on the phone for 45 mins. It appears @TPG_Telecom can spare no expense or effort to get their money, but invest in enough staff at Customer Service? Nah. Takes away from profits, right?
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Stan Goodvibes
(@StanGoodvibes) reported
@TPG_Telecom I'm in Bexley North, Sydney. Ever since the big rainstorm 2 weeks ago the internet has been terrible. We get 24mbs at best, and then it drops off completely and kills netflix/Prime/laptop. Worse in the evenings. What happened?
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exercisethegenius
(@RM_LewisAu) reported
@TPG_Telecom I’ve had no nbn for 12-24 hrs now. TPG keep putting it on nbnco and they say issue resolved several times but nope. I’m in Potts Point 2011. Anyone else having the same problem? It’s getting ridiculous at this point.
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That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸
(@thatmouthywoman) reported
The other day, my bank account got hacked so had to call the bank, who then proceeded to cancel my card. Last night, my mobile phone company sent me an email, they tried to take payment but couldn't. Since 11pm I've received 3 emails and 2 texts. @TPG_Telecom
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EMA
(@emafranklin) reported
@TPG_Telecom can you confirm that I will not have to pay any penalties if I cancel my fibre to the building network? I am trying to find in my contract where I signed up for this? FTTB was forced upon us in our building... Why should I pay to cancel? PM me
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Rashmi Trivedi
(@RashmiTrivedi9) reported
@TPG_Telecom u done it again - had to stay on the call 2 hrs - my internet service was stopped today all of a sudden - my account had wrong details - escalated to the manager in charge - promised call back in 20 min - it has been over 2 hrs - no call from TPG- m without internet
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LadyCarrington
(@carringtonlady) reported
@TPG_Telecom Just did a power cycle on the TPLink white router box. E are back in business. Will check to see if this keeps up and the problem is the white router.
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Jasmin Ayles
(@JasminAyles) reported
@TPG_Telecom @emmalouisewalls It is after 4:30 and the internet is still down, do you have a realistic ETA?
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💧✊ Don't Blame me, I voted Labor
(@VickieLouise7) reported
@TPG_Telecom Well, for starters it’s not possible to check a website for outages whilst experiencing an outage.
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LadyCarrington
(@carringtonlady) reported
@Steen_Dr @TPG_Telecom We’ve been having the same issue today in wahroonga area. Intermittent disconnect in the middle of uni lectures🤨were supposed to have a planned maintenance on Sunday night but it never happened.