TPG Telecom Outage Report in Turramurra, Ku-ring-gai, New South Wales

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (84%)
• Phone (7%)
• Wi-fi (5%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	3 days ago
Sydney	Phone	10 days ago
Sydney	Internet	14 days ago
Sydney	Internet	17 days ago
Sydney	Internet	20 days ago
Sydney	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

• 
  Sacha Fernandez (@sacharules) reported 22 seconds ago from Sydney, New South Wales

  @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

• 
  Rashmi Trivedi (@RashmiTrivedi9) reported 3 minutes ago from Sydney, New South Wales

  @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

• 
  💧Jamie (@scibidoo) reported 4 minutes ago from Sydney, New South Wales

  @TPG_Telecom - Any known issues with internet in Como?

• 
  Baleen Recruitment (@baleenrecruit) reported 5 minutes ago from Sydney, New South Wales

  @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

• 
  Alexander Swift (@alexanderswift) reported 6 minutes ago from Sydney, New South Wales

  @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

• 
  Yu Dan Gu (@YuDanGu1) reported 7 minutes ago from Sydney, New South Wales

  @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

• 
  Pelli69 (@pelli_69) reported 11 minutes ago from Sydney, New South Wales

  @TPG_Telecom internet is down in collaroy?

• 
  Dan Umphray (@danumph) reported 13 minutes ago from Sydney, New South Wales

  @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

• 
  Sacha Fernandez (@sacharules) reported 18 minutes ago from Sydney, New South Wales

  @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

• 
  Yu Dan Gu (@YuDanGu1) reported 19 minutes ago from Sydney, New South Wales

  @TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

• 
  Tj 📷👨🏽‍💻 (@Tj__Edwards) reported 21 minutes ago from Sydney, New South Wales

  @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

• 
  Brett Flower (@ELCA_Brett) reported 28 minutes ago from Sydney, New South Wales

  Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

• 
  Alexander Swift (@alexanderswift) reported 31 minutes ago from Sydney, New South Wales

  @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

• 
  sachi (@sachi_sam) reported 36 minutes ago from Sydney, New South Wales

  @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 37 minutes ago from Sydney, New South Wales

  @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

• 
  Sacha Fernandez (@sacharules) reported 37 minutes ago from Sydney, New South Wales

  Internet NBN connection down on the weekend. Again! @TPG_Telecom

• 
  Sacha Fernandez (@sacharules) reported 43 minutes ago from Sydney, New South Wales

  @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

• 
  Sasha (@ChimistuI) reported 44 minutes ago from Sydney, New South Wales

  @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

• 
  Pooja Joshi 🇮🇳 (@poojosh16) reported 49 minutes ago from Sydney, New South Wales

  @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 58 minutes ago from Sydney, New South Wales

  @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazz (@hkstyles) reported 3 minutes ago

  @TPG_Telecom @phone_scam That doesn't work. They'll call anyways. Plus you can fake your number, so blocking is also redundant.

• 
  Iain Brew (@IainBrewSydney) reported 8 minutes ago from Sydney, New South Wales

  @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

• 
  Robert Stevens (@stevoLJ) reported 9 minutes ago

  @TPG_Telecom any chance someone will contact us any time soon about when we are getting connected? Happy to take our money but not actually give us any service.

• 
  Jason Steen (@Steen_Dr) reported 10 minutes ago

  hey @NBN_Australia, can anyone explain why my fttc box occasionally (every 2 weeks or so) needs a hard power cycle to work again. internet drops, however all 4 lights stay blue. Only solution is powercycle the nbn box. cycling @TPG_Telecom modem does nothing. Is this common?

• 
  humanist (@DineshMathew) reported 11 minutes ago

  HI @TPG_Telecom I can't call or receive calls. Not ideal. Can you dm me. Your support keeps calling me, but it keeps going straight to voicemail, which I cannot access.

• 
  Brian Ward BA (Hons) PhD (@indolentdandy) reported 13 minutes ago

  I get my @NBN_Australia through @Internode in Fitzroy. On 13 March my IPv6 connectivity (set up correctly in my router and working since June 2020) stopped. I suspect a back-end problem with parent company @TPG_Telecom. Anyone with the same problem?

• 
  Jasmin Ayles (@JasminAyles) reported 13 minutes ago

  @bart_fabrizio @TPG_Telecom A problem shared is meant to be a problem halved, or so the saying claims... in this instance, I disagree.

• 
  Lozipop (@Lozipop_Au) reported 15 minutes ago

  @TPG_Telecom Well thank goodness your rep who called me, was alot more helpful than any of these replies. None of that info was given to me when i was told I HAD to start a new contract. I was told by 2 different reps that day that I would have my service back right away. 1/2

• 
  Stan Goodvibes (@StanGoodvibes) reported 16 minutes ago

  @TPG_Telecom I'm in Bexley North, Sydney. Ever since the big rainstorm 2 weeks ago the internet has been terrible. We get 24mbs at best, and then it drops off completely and kills netflix/Prime/laptop. Worse in the evenings. What happened?

• 
  Grayskull Warrior (@GSkullWarrior) reported 20 minutes ago

  @TPG_Telecom And its just dropped out again. You guys have my number. And im working from home so you can call me anytime. As long as you’re willing to actually permanently fix the issue.