TPG Telecom

TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 03/25/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (85%)

    Internet (85%)

  2. Phone (7%)

    Phone (7%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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TPG Telecom Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • BrendanJKing Brendan King (@BrendanJKing) reported from Sydney, State of New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • kaz_a_blanca Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • watts_aj AJ Crofts (@watts_aj) reported from Sydney, State of New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • melanie_misr Melanie Pitkin (@melanie_misr) reported from Sydney, State of New South Wales

    @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

  • BoredPuffin 🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, State of New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • jayohaychen john foster (@jayohaychen) reported from Sydney, State of New South Wales

    I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • DarkWolfized Callum (@DarkWolfized) reported from Sydney, State of New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • SarahMaxwell_22 Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, State of New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • Saadie BadRequest() (@Saadie) reported from Sydney, State of New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • brenarkinstall Bren Arkinstall (@brenarkinstall) reported

    Hey @TPG_Telecom our internet service is down AGAIN!

  • guireisc guilherme (@guireisc) reported

    @TPG_Telecom Hello, I am also experiencing connectivity issues. roughly every 5 mins connections ends. Its super slow, definitely not the usual. Is there anything going on the network?

  • Ro__Sheen Róisín (@Ro__Sheen) reported

    @TPG_Telecom are you having issues? I’ve got connection issues with my internet. Nothing is working for me in caringbah😣😣😣

  • ohayoporcooo Shinzou wo Sasageyo (@ohayoporcooo) reported

    @MattFultonComAu @TPG_Telecom Bruh same down in Melbourne

  • MattFultonComAu Matt Fulton (@MattFultonComAu) reported

    @ohayoporcooo @TPG_Telecom Bugger. Glad it’s more of a network thing and not isolated. Thanks.

  • ohayoporcooo Shinzou wo Sasageyo (@ohayoporcooo) reported

    @TPG_Telecom bro this is disgraceful customer service. My nbn connection has cut out suddenly for the 5th time in 2 years yet this time nbn customer support is down even though it is within operating hours. What is this?

  • trentdimo Trent Dee - IRespectYaBrah (@trentdimo) reported

    @TPG_Telecom Unreliable provider, unreliable internet. I don’t know why I have to complain so much. Nothing ever changes with TPG. Just constant drop outs and bad service.

  • allan_justo Allan Justo Rodrigues (@allan_justo) reported

    @TPG_Telecom Over 3 weeks that I signed the NBN plan, and still not working, 3 NBN technician and 2 TPG came home and couldn’t fix my problem. When I got the plan I paid 89,99 and today they charged me 79,99. Today I finally canceled and I demand to be completely refunded.

  • trentdimo Trent Dee - IRespectYaBrah (@trentdimo) reported

    @TPG_Telecom once again we are experiencing dropout after dropout with TPG internet. Very bad experience for the past year with TPG and we are very disappointed. Is it possible we can go for a couple months without issues? Doesn’t seem like it TPG. Working from home, impossible!

  • dejapanda Mathew Vo (@dejapanda) reported

    @TPG_Telecom our nbn is down and so is your website? What’s going on