TPG Telecom

TPG Telecom Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 12/12/2025 01:30

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • baleenrecruit Baleen Recruitment (@baleenrecruit) reported from Sydney, State of New South Wales

    @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

  • ChimistuI Sasha (@ChimistuI) reported from Sydney, State of New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom If only your customer service was as fast to resolve phone issues

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • ELCA_Brett Brett Flower (@ELCA_Brett) reported from Sydney, State of New South Wales

    Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

  • sachi_sam sachi (@sachi_sam) reported from Sydney, State of New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • RashmiTrivedi9 Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, State of New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • danumph Dan Umphray (@danumph) reported from Sydney, State of New South Wales

    @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • joyangblue Joy Ang (@joyangblue) reported

    @TPG_Telecom good morning TPG, I am trying to see areas with NBN issues Mt Druitt doesn't seem to be on the list but I am having trouble connecting laptop to internet

  • Beyond_Design_x Beyond Infinity ;) (@Beyond_Design_x) reported

    @TPG_Telecom Hi TPG, I was with without NBN for 7 days due to your faulty equipment and you have only given a credit for one day of no service. After multiple emails and calls you still haven’t paid the remaining 6 days.

  • thedlsays D’L (they/them) (@thedlsays) reported

    @TPG_Telecom when will my service be activated?

  • ozerburakAu Burak Ozer (@ozerburakAu) reported

    @TPG_Telecom Is TPG down Pascoe Vale 3044 Victoria?

  • wallysaurus Grant Wallace (@wallysaurus) reported

    @TPG_Telecom I have an outage at home. Nothing listed on your site or on NBN, and I can’t access my tpg account either, keep getting an error message! Help, postcode 3071.

  • zanthius Zan (@zanthius) reported

    @TPG_Telecom Corporate have told me multiple times they can't help as e-mail is handled by the residential department, who hang up on me when I tell them I don't have a TPG email to log the fault against.

  • Jchiang_au Jchiang (@Jchiang_au) reported

    @TPG_Telecom Last night 13 Sept my TPG NBN (NSW 2049) was intermitten. Today 14th my NBN was out all day. According to NBNco outage page there'll be "planned outages" Thurs 15th & Friday 16th for 10 hrs each. I can't work from home for 3 consecutive days if this is the case!

  • DannyDangerOz I like butter Vegemite, honey, and cheese on toast (@DannyDangerOz) reported

    3/5 And @TPG_Telecom can't just go blaming their outsourced overseas call centre staff, because they only do as they're told. It should never have reached the retention team in the first place!

  • Beyond_Design_x Beyond Infinity ;) (@Beyond_Design_x) reported

    @TPG_Telecom Currently on hold for 1:32mins and you are refusing to text edit my account for 6 days of no service.

  • dr_nehagandhi Dr Neha S Gandhi 🇮🇳 🇦🇺 (@dr_nehagandhi) reported

    @TPG_Telecom not just Mr, it's entire apartment (sl8) whose tpg connection is down. plz check your DM