TPG Telecom

TPG Telecom Outage Report in Tweed Heads, Tweed, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Tweed Heads, Tweed, State of New South Wales 03/18/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • fairy0o0 Nadi (@fairy0o0) reported

    @TPG_Telecom hello. Outage in Alexandria NSW. Is this gonna resolve soon? Working from home here.

  • leosam5 sameer . shaikh (@leosam5) reported

    @TPG_Telecom is TPG down? Its off in Oakleigh Melbourne since 8pm.

  • ilCacciatore_72 James Breuer (@ilCacciatore_72) reported

    @TPG_Telecom I need someone to reach out to me regarding my wife's elderly parents new NBN bundle. There is an issue with the phone line and this is their only means of communicating to the outside world. I am an admin on the account. You support number isn't working correctly.

  • Bdollar Brian Monét (@Bdollar) reported

    @TPG_Telecom hi there NBN has been down for about 45 minutes. Any info you need from me to check?

  • twistieman Tristan Davey (@twistieman) reported

    @mr_billiam @_a_y_o_o @TPG_Telecom It’s a good thing it was just outside facing the street too, so anybody could come by, listen to some calls, or just swap/disconnect people’s service.

  • MichaelD_17 Michael Davis (@MichaelD_17) reported

    Internet out since 4pm yesterday @TPG_Telecom and @NBN_Australia. Surely not that hard to fix?

  • d_dazza_ dazza (@d_dazza_) reported

    @TPG_Telecom if i bought a gaming router, would that make my in game ping better? and also do you guys support gaming routers?

  • TJ__OBrien Thomas O'Brien (@TJ__OBrien) reported

    @TrudyMcIntosh @tomwconnell @TPG_Telecom I’ll support him this once because I know he’s just trying to get online for more #wapol preparation

  • jjjadedx 🍯 (@jjjadedx) reported

    @TPG_Telecom Phone not working still

  • grizzleighsfc Leigh Krstic (@grizzleighsfc) reported

    @TPG_Telecom would love to know why I’m experiencing speeds as poor as 1mb/s on my nbn50 plan 🙃🙃