TPG Telecom Outage Report in Albany, Western Australia

Problems in the last 24 hours in Albany, Western Australia

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Albany, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (82%)
• Phone (8%)
• Wi-fi (5%)
• Total Blackout (3%)
• E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dad is a Hipster 🇦🇺 👍 (@Llamannihilated) reported 5 seconds ago

  Hi… I’ve cancelled my service three times now, move out of the premises, yet you just charged me AGAIN! Have already lodged a complaint… Cannot get through to customer service, seems legit. STOP STEALING MY MONEY!! @TPG_Telecom

• 
  Michael Wu (@mushroompanda) reported 4 minutes ago

  @JamesGreenhal20 @TPG_Telecom I was with iiNet for many years and when they were purchased by TPG, the customer support got noticeably worse after a few years. $ABB.AX and $SLC.AX both have great customer service and run their own fibre. Very little reason to stay with the big telcos.

• 
  🌈Christine (No A) she/her/they/them🏳️‍🌈 (@Christine_2310) reported 6 minutes ago

  Love how @TPG_Telecom makes you give them $20 for prepayment for a home phone even though you don't connect one and never use the money. Then when you cancel say "oh well, you forfeit that money to us". Thieves

• 
  Thermostat starter65 (@Stu266266476655) reported 7 minutes ago

  @TPG_Telecom what is happening with our $125.00 refund ? We cancelled over 2 weeks ago and still nothing. It’s so unprofessional and is the reason we didn’t go with TPG. The service is non existent.

• 
  Nick (@Nicholosophy) reported 9 minutes ago

  I can’t make phone calls because when @TPG_Telecom set up @definatalie'sphone last month they switched my phone to their new system, but they screwed up the payments. It will take 3-5 business days to process a direct debit to fix it. Or I can pay a credit card fee to fix it now.

• 
  Lecrappe (@Lecrappe) reported 13 minutes ago

  @TPG_Telecom I have been waiting 5 days for one of your technicians to contact me to diagnose a constant dropout issue on NBN HFC. I think it would be quicker to change providers at this stage.

• 
  Shane Oliver (@ShaneOl42622962) reported 18 minutes ago

  Hi All, just wondering how many people out there are getting really really #bad_Internet from @TPG_Telecom at the moment - they tell me they have resolved my complexes connectivity issues but even though I am connected 50% plus of the sites I go to are timing out so much for FTTB

• 
  rajat (@rajatdey2) reported 20 minutes ago

  @TPG_Telecom you wasted my time effort cant get support must compensate . I am filling a complain in fair trading .

• 
  James Greenhalgh (JG) (@JamesGreenhal20) reported 20 minutes ago

  Admittedly this is mainly a customer whinge (and I have lodged a complaint with @TPG_Telecom today). But there are plenty of nimble competitors now nipping at this incumbent's heels. A $12bn market cap seems a lot. That Teoh is selling tells you something. No positions. 4/4

• 
  Zenobia Frost (@zenfrost) reported 22 minutes ago

  @TPG_Telecom Hey TPG! Our Internet's been down for 24 hours now and when I call they say 'no ETA for repair'..! 🧐 Can you help us out at all? Have DM'd the deets.