TPG Telecom outages and service status in Albany, Western Australia

Problems in the last 24 hours in Albany, Western Australia

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Albany, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Giles (@lukegilesADL) reported 5 seconds ago

  comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

• 
  Lloyd Val👩🏻‍💻 (@LloydValeriya) reported 2 minutes ago

  @TPG_Telecom why do you give me a ****** internet for days? I don’t want to pay my money for this kind of poor reception. You disrupting my work on computer🤬 Fix it in Canberra! #internetisdownagain

• 
  Sara Waguih (@SaraWaguih) reported 5 minutes ago

  @TPG_Telecom I have exteremly slow internet, Twitter, browsing and everything just doesn’t load on Wifi. I use 4G and they all load normally! Been trying to call customer service since the morning, long waiting time, I asked for a call back that was meant to happen an hour ago!

• 
  Yukinori Hiroe (@yuki_0_yuki) reported 8 minutes ago

  TPG (@tpgaustralia @TPG_Telecom) does not cooperate to solve my internet speed problem.

• 
  Shreya Jajoo (@Jajooness) reported 12 minutes ago

  @TPG_Telecom terrible customer service team. Despite emailing multiple times regarding no service on my simcard, your team has now deactivated my number. I need a call back, this is extremely troublesome. #simbasg #tpgsg #simbatpg

• 
  Theo 🛠 (@TheoKyrillidis) reported 13 minutes ago

  @TPG_Telecom Sorry, I'm not providing my id on twitter, even in a dm. You don't need me to confirm id. The whole street is down.

• 
  Mr SD (@mrbhavani) reported 18 minutes ago

  @TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN

• 
  aseem seth (@aseemseth08) reported 20 minutes ago

  @TPG_Telecom My wireless 5G internet is out since Thursday night. No ETA, no updates, no proper service. More than 2.5 days now, how long would it take? Many others impacted but not outcome yet. Area - Kirrawee 2232

• 
  Eileen 🌈 (@BellaBaby74) reported 20 minutes ago

  @TPG_Telecom That is quite ok. Ignore my question. It was my new provider setting up the modem to connect me. I will contact TPG to cancel my account. Thanks for all the help in the past. Appreciate it. 👍

• 
  Fiona Graham (@FionaGr36260847) reported 26 minutes ago

  @TPG_Telecom You have reports of maintenance in area 3149 BUT I can't find any updates. Service status for NBN and TPG say nothing to see here. I keep losing connection and work, consistently since Thur 23 Mar. What is going on???