TPG Telecom outages and service status in Albany, Western Australia

Problems in the last 24 hours in Albany, Western Australia

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Albany, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍄👑.♡peachy♡.👑🍄 (@pwncess_peach) reported 2 minutes ago

  @TPG_Telecom guys I desperately need some help. My account is a mess somehow and has incorrect info and I cannot access my email. I was disconnected after being transferred around 4 different departments and could not hear the last employee at all because of their mic.

• 
  Darren Denley (@denley79) reported 2 minutes ago

  @TPG_Telecom live in albanvale Victoria and my internet as Been down since 10.30pm what going on. Turned it off and nothing and reset it and still nothing

• 
  OffensiveUnicorn.bat (@bookabull) reported 3 minutes ago

  @ozniki @TPG_Telecom TPG a good they'll still shout you gotta give him a buzz tho ...you gota call them.. their customer service is actually pretty decent..

• 
  Prateek Nayak (@pnyak_) reported 5 minutes ago

  @TPG_Telecom @LynnD_1401 So service restoration by 7AM tomorrow? 😓

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 8 minutes ago

  My fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers

• 
  Julian Lee (@SaberNodoka) reported 9 minutes ago

  @TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.

• 
  Julian Lee (@SaberNodoka) reported 12 minutes ago

  @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.

• 
  Clint (smokey) Dowdell (@dowdell_clint) reported 13 minutes ago

  @CallofDuty_ANZ do you guys know some ISPs in Australia are giving customers a indirect route to local servers? In my case it's jumped my ping from 30-150 has been for weeks. Not shadow banned not a hardware issue and it's only on call of duty servers. The ISP is @TPG_Telecom

• 
  andy cheadle (@WesleyTokolosh) reported 14 minutes ago

  @TPG_Telecom For anyone who operates a standalone mobile account with TPG, be aware that they turned off services 5 days ago. No warning, no explanation, no updates. Just got off the phone with Customer Disservice, and STILL no progress. Clueless. Is TPG in trouble?

• 
  Just_Some_Bloke (@Just_SumBloke) reported 16 minutes ago

  @TPG_Telecom I’m impressed that it got organized so quickly. I thought it would take at least a week. Yet you got on to it and organised it for the next day. That’s some good customer service. Thank you