TPG Telecom outages and service status in Albany, Western Australia

Problems in the last 24 hours in Albany, Western Australia

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Albany, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

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  Dan ⭐️⭐️ (@SydneyNiner) reported 59 seconds ago

  @TPG_Telecom How many times do we have to call and complain before a resolution? It does not outline that in your complaints policy.

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  Surin Sam (@Persian_Lioness) reported 6 minutes ago

  @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

• 
  Shreya Jajoo (@Jajooness) reported 10 minutes ago

  @TPG_Telecom terrible customer service team. Despite emailing multiple times regarding no service on my simcard, your team has now deactivated my number. I need a call back, this is extremely troublesome. #simbasg #tpgsg #simbatpg

• 
  andy cheadle (@WesleyTokolosh) reported 12 minutes ago

  @TPG_Telecom No, all you need to do is to publicly share an estimated timescale for the solution of the problem, since it affects all standalone accounts, not just mine. Can you do that or not?

• 
  Julian Lee (@SaberNodoka) reported 13 minutes ago

  @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.

• 
  Nicest Troll on the Internet (@MagicFaraday) reported 14 minutes ago

  @TPG_Telecom It will be one week since my 85 year old mother switched her mobile and internet to you. She has not had a phone service as you keep sending verification codes to activate her new sim to her old number. I repeat, she’s in her 80s. She has no phone. I have no

• 
  lunaaa (@stakeylo) reported 14 minutes ago

  Don’t even use NBN - have 5G wireless but internet has been down all day. Can’t even contact @TPG_Telecom support. Ughhhhh

• 
  Wonderosities (@Wanderosities) reported 15 minutes ago

  @TPG_Telecom how much longer will the NBN be disconnected in Rydalmere, NSW? It's been off since 11am this morning! Are u going to reimburse me for the extra data I have had to use from mobile hotspotting so i can work. Service has been terrible lately!! Might be time to change

• 
  Nic A (@n_c_oz) reported 20 minutes ago

  @NBN_Australia @jojo1171952 Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend

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  sahil kamboj (@SAHILKAMBOJJ) reported 20 minutes ago

  @TPG_Telecom 2022/01/02177 that's my complaint number have a look I can't be any clear then that