TPG Telecom Outage Report in Albany, State of Western Australia
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Albany, State of Western Australia
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (74%)
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Wi-fi (10%)
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Phone (8%)
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Total Blackout (5%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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ROLU
(@rolu_art) reported
@TPG_Telecom That website is reporting no outage in my area :\ that's my concern
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Merc25
(@LMerc25) reported
@TPG_Telecom Still not working… I’ve DM you
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Dad is a Hipster 🇦🇺 👍
(@Llamannihilated) reported
Hi… I’ve cancelled my service three times now, move out of the premises, yet you just charged me AGAIN! Have already lodged a complaint… Cannot get through to customer service, seems legit. STOP STEALING MY MONEY!! @TPG_Telecom
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Nick
(@Nicholosophy) reported
@TPG_Telecom Yes. It says I have no outstanding balance. My service has been migrated to novus but not activated in novus.
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John West [TUNA]
(@Caitybahhh) reported
@TPG_Telecom I love when I ask for a callback after work when you’ve called 6 times in the middle of the day. The phone call comes through after 5:30pm, Rings once and then hangs up. I’m now on the phone with you for the 18th day in a row. This is disgusting customer service.
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rajat
(@rajatdey2) reported
@TPG_Telecom its a shame whenever i call CS you dont pick up . Company cant employ more tech support consiltant ?
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miko
(@miko_a) reported
You can’t check/manage your mobile plan through @TPG_Telecom’s mobile app. Sounds like table stakes features, but their support forums are filled with disgruntled users and years of “its not compatible but it’s coming”.
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Angus Gibbins
(@untitledgusgame) reported
@Nicholosophy @TPG_Telecom @definatalie If it were me and it's 100% their fault, I'd pay with credit card and then lodge a TIO complaint if they didn't credit you the amount for the fee.
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Michael Wu
(@mushroompanda) reported
@JamesGreenhal20 @TPG_Telecom I was with iiNet for many years and when they were purchased by TPG, the customer support got noticeably worse after a few years. $ABB.AX and $SLC.AX both have great customer service and run their own fibre. Very little reason to stay with the big telcos.