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TPG Telecom

TPG Telecom outages and service status in Albany, Western Australia

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Albany, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Albany, Western Australia

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Albany, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • n_c_oz
    Nic A (@n_c_oz) reported

    @jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend

  • lukegilesADL
    Luke Giles (@lukegilesADL) reported

    comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

  • Rajesh_Sarin
    Rajesh Sarin (@Rajesh_Sarin) reported

    @TPG_Telecom Tpg Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • Roy_Redline
    Roy (@Roy_Redline) reported

    @TPG_Telecom what’s this “third-party” BS outage going on in Melbs West? First it was 4am, then 11am now 6pm until it’s resolved!? Not good enough!

  • RobWoodWasHere
    Rob Wood (@RobWoodWasHere) reported

    @TPG_Telecom 1.5 down right now?

  • Faraz82
    casino Breaker (@Faraz82) reported

    @TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.

  • TheoKyrillidis
    Theo 🛠 (@TheoKyrillidis) reported

    @TPG_Telecom you had a planned outage for my area on the 17th, it's the 19th today. NBN website indicates no outage. Please explain. Yes, I've rebooted the modem and reset the NBN.

  • mrbhavani
    Mr SD (@mrbhavani) reported

    @TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN

  • IamMrTui
    Mr Tui (@IamMrTui) reported

    @TPG_Telecom South Sydney City experiencing massive latency and connectivity issues via home internet / NBN. Any updates?

  • Chiharu_yoshida
    Chiharu Yoshida/吉田　千春 (@Chiharu_yoshida) reported

    @TPG_Telecom Hi, turned on the wifi but can’t connect internet this morning. There is any trouble issues? Thank you