TPG Telecom outages and service status in Alice Springs, Northern Territory

Problems in the last 24 hours in Alice Springs, Northern Territory

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Alice Springs, Northern Territory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports Near Alice Springs, Northern Territory

Latest outage, problems and issue reports in Alice Springs and nearby locations:

• 
  Mickey Dee (@WhiplashUnited) reported 60 minutes ago from Alice Springs, Northern Territory

  @TPG_Telecom how come your internet keeps going out every time I watch kayo? It’s annoying. Now it’s just not working at all.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Wood (@pauljwoodau1) reported 4 seconds ago

  @TPG_Telecom Porting from Telstra. Put in new sim. try to log in to TPG acct. Was sent a code to login. How will I receive a code on a mobile that is ported out already. Holy cow. What a dumb system.

• 
  Christopher Ruiz (@Chris_Ruiz777) reported 1 minute ago

  @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

• 
  Sara Waguih (@SaraWaguih) reported 3 minutes ago

  @TPG_Telecom I have exteremly slow internet, Twitter, browsing and everything just doesn’t load on Wifi. I use 4G and they all load normally! Been trying to call customer service since the morning, long waiting time, I asked for a call back that was meant to happen an hour ago!

• 
  sahil kamboj (@SAHILKAMBOJJ) reported 3 minutes ago

  @TPG_Telecom I have made a complaint on 10/01/2023 And I'm waiting for the outcome reference number 2023/01/02177. WHAT'S going on TPG is that the way to handle customer service. I lost my exam due to Your internet service and now you are denied to compensate.

• 
  Khaøs!! 🇦🇺 (@ImKhaos_) reported 3 minutes ago

  I actually think @TPG_Telecom wireless 4G wifi has to be some of the worst wifi I’ve ever used It completely disconnects from my devices randomly when I’m trying to do something. It’s just disconnected from my phone 5 times in the past hour

• 
  Matt Clements (@dfc005) reported 3 minutes ago

  @TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.

• 
  andy cheadle (@WesleyTokolosh) reported 4 minutes ago

  @TPG_Telecom For anyone who operates a standalone mobile account with TPG, be aware that they turned off services 5 days ago. No warning, no explanation, no updates. Just got off the phone with Customer Disservice, and STILL no progress. Clueless. Is TPG in trouble?

• 
  Marco Lazic (@mlazic) reported 8 minutes ago

  @TPG_Telecom is there a current issue with email services? I can sign in but no mail will load, just a spinning wheel.

• 
  Schoeii (@schoeii) reported 11 minutes ago

  @TPG_Telecom @crackerofacoote Hi @TPG_Telecom can you please kindly go pedal your bullshit elsewhere. Companies like yours are part of the problem. Nbn isn’t worth the paper that flyer is printed on, yet you still try force it down everyone’s throat. Instead putting pressure on govt to fix the infrastructure

• 
  TraderCC (@trader_CC01) reported 19 minutes ago

  @TPG_Telecom @1stFive8 We are also down in Blackburn VIC. Since midday today. Any estimated time of resolution?