TPG Telecom

TPG Telecom Outage Report in Alice Springs, Northern Territory

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Alice Springs, Northern Territory

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Alice Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Alice Springs, Northern Territory 02/13/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Alice Springs, Northern Territory

Latest outage, problems and issue reports in Alice Springs and nearby locations:

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Alice Springs, Northern Territory

    @TPG_Telecom how come your internet keeps going out every time I watch kayo? It’s annoying. Now it’s just not working at all.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • TheyCallMeObZen ObZen 🇺🇦 (@TheyCallMeObZen) reported

    This is the second day in a row where my internet has gone down at 10:30pm and didn't come back until 4:30am. After a modem restart 2 or 3 days ago. Can someone, please, for the love of god, tell me what the **** is going on at @TPG_Telecom ?

  • vigneshsathyam Vignesh (@vigneshsathyam) reported

    @TPG_Telecom do you really know what is customer service? When I call your customer care number, my call transferred atleast 3 - 4 times and each time I had to repeat the situation. When call was disconnected, not bothered to call back

  • scottmcg12 Scottie (@scottmcg12) reported

    For 5 days straight we have tried to cancel our account and been thrown from department to department. Been with @TPG_Telecom for over 3 years.. and never missed a bill. Extremely poor example of customer relations. Is there anyone there that can do their job?

  • Leanne_AMcB Leanne (@Leanne_AMcB) reported

    @TPG_Telecom @networkoutage so sick of my internet connection dropping out up to 5 times a day. Your emergency work has done nothing to fix our connection please respond

  • SaiLakkaraju Dr.Sai K Lakkaraju PhD (@SaiLakkaraju) reported

    @TPG_Telecom my nbn connection became jumpy since an nbn technician tried to fix a problem on our street a week ago. Could you please raise a ticket.

  • Pr4ttyb0yD ⛓ (@Pr4ttyb0yD) reported

    @TPG_Telecom is tpg down??

  • khasutri Suresh Khatri (@khasutri) reported

    @TPG_Telecom We called and the reply was generic it is for selected customers. Indirectly I was told you won’t give me discount of 5$ and add 100Mbps because you are already getting 89$ from us. We will move elsewhere if you can’t be fair with what you are offering to a customer of 2 yrs.

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported

    @TPG_Telecom are you understanding what you are writing me? 5 business days (7 in total) with NO internet - i cant work. what i am supposed to do? should i tell my boss that i cant work because @TPG cant send someone to fix the connection? what should i tell him? do u have a better idea?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

  • Ork_Sina Sina (@Ork_Sina) reported

    @TPG_Telecom I'm just DONE with your ****** service. Almost every month, I have an outage. WTH is wrong with your service????? Check DM. Check how many times I have to contact you