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TPG Telecom

TPG Telecom Outage Report in Alice Springs, Northern Territory

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Alice Springs, Northern Territory

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Alice Springs, Northern Territory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 83% Internet (83%)
  • 7% Phone (7%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Alice Springs, Northern Territory

Latest outage, problems and issue reports in Alice Springs and nearby locations:

  • WhiplashUnited
    Mickey Dee (@WhiplashUnited) reported from Alice Springs, Northern Territory

    @TPG_Telecom how come your internet keeps going out every time I watch kayo? It’s annoying. Now it’s just not working at all.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • trimdj
    Anthony Trimboli (@trimdj) reported

    @TPG_Telecom @Emmaclare861 Clearly there's an outage. Our business has not had internet for over 5 hours... and 1 hour wait to speak to helpdesk. NOT HAPPY!

  • jjjadedx
    🍯 (@jjjadedx) reported

    Hi @TPG_Telecom I sent a DM 5 days ago & still haven’t gotten a reply. Could someone pls help me out with this

  • peterly48047001
    peter lynch (@peterly48047001) reported

    @TPG_Telecom @jimfang802 HELP?

  • Shail1947
    Shailendra (@Shail1947) reported

    @TPG_Telecom Can you please focus on actual customer service and issues pending in your backlog in parallel with marketing. The biggest issue is even highest level of escalation authority not able to provide the ETA on open ticket. Can you please advise where to escalate next ?

  • KCChern
    KC (@KCChern) reported

    @TPG_Telecom @NSWFairTrade and that was the condition to forced agree to cancel. However, the disconnection happened few hours later.

  • TurboJV
    TurboJV (@TurboJV) reported

    @TPG_Telecom internet down!!

  • KCChern
    KC (@KCChern) reported

    @TPG_Telecom please explain why an extra month advanced fee charged while service was disconnected same day? @NSWFairTrade this option is forced to agree during applying for cancellation. The service disconnected within a day. The extra month paid with no service was provided.

  • swishtter
    Swish’ll Know (@swishtter) reported

    It’s never good news when there’s a 70 minute wait to get through to @TPG_Telecom support.

  • jjjadedx
    🍯 (@jjjadedx) reported

    @TPG_Telecom Yes, and connection is really slow. YouTube just stops & buffers halfway too. Been happening a lot for the past 3 weeks. Browser sometimes can’t load/takes too long & time out too.

  • TheCreed_97
    Oliver Pearson (@TheCreed_97) reported

    @TPG_Telecom hey any idea if there's issues in the north Coogee area? Internet goes down every couple of hours but no reports on nbn website or your status page.