TPG Telecom outages and service status in Rockingham, Western Australia

Problems in the last 24 hours in Rockingham, Western Australia

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockingham, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viscount Perkins (@Whisp3ringJack) reported 3 minutes ago

  @TPG_Telecom is there an outage in Moreton Bay?

• 
  ***é Snyman (@SnymanLene7307) reported 6 minutes ago

  @TPG_Telecom I've never taken to social media to escalate an issue, but I have no other choice. My husband has been trying get a new esim QR code sent to him for 2 days now. He has no mobile coverage, so can't receive text messages or calls.

• 
  Aussie bloke - who loves dogs (@rob29bennett) reported 7 minutes ago

  @TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think

• 
  andy cheadle (@WesleyTokolosh) reported 10 minutes ago

  @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?

• 
  Luke Giles (@lukegilesADL) reported 10 minutes ago

  comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

• 
  Bree Wyatt (@breebreerocks) reported 11 minutes ago

  @TPG_Telecom unsure why you requested to use my tpg email for info re my new home connection when you CANCEL AND CLOSE that email to move the account. Thanks for cutting my connection to all my moving services the day before I move.

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 11 minutes ago

  My fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers

• 
  AndresD. (@AndresDesaix) reported 16 minutes ago

  @TPG_Telecom hello guys, can I DM you, cuz I have a problem with my simcard activation 🙏

• 
  Tim Williams (@mySMtips) reported 17 minutes ago

  @TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!

• 
  JT (@JoelTorbay) reported 21 minutes ago

  @TPG_Telecom big storm in Sydney this afternoon and my nbn fttc box has been clicking and flashing red ever since with no internet available. Any info on how long the storm outage will last?