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TPG Telecom

TPG Telecom Outage Report in Rockingham, Western Australia

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Rockingham, Western Australia

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Rockingham, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • RashmiTrivedi9
    Rashmi Trivedi (@RashmiTrivedi9) reported

    @TPG_Telecom This is very irresponsible of TPG to promise call back & no response for over 3 hrs- we are without internet (at no fault of ours) & it seems will have to wait 48 hrs - customer service was pathetic & least bothered abt customer problems - at time very rude & arrogant attitude

  • lexbeavenue
    Lex Beavenue (@lexbeavenue) reported

    @ScottMorrisonMP @TPG_Telecom @NBN_Australia The NBN is a complete waste of tax $$ The tech was outdated before rollout! I can't get higher than 54mbp in my new house. It's too exy for a poor speed. Perhaps 5G Internet can save us, hopefully!

  • Arisugawaa
    Arisu Arisen (@Arisugawaa) reported

    @TPG_Telecom nundah qld nbn is down for maintenance tonight?

  • DeanVMessenger
    Dean Messenger (@DeanVMessenger) reported

    @TPG_Telecom, 8 days since one of your phone agents incorrectly processed a service move request and disconnected my internet. How does it take over a week to fix something you broke in less than 6 hours? complaint reference is 11406321.

  • RashmiTrivedi9
    Rashmi Trivedi (@RashmiTrivedi9) reported

    @TPG_Telecom u done it again - had to stay on the call 2 hrs - my internet service was stopped today all of a sudden - my account had wrong details - escalated to the manager in charge - promised call back in 20 min - it has been over 2 hrs - no call from TPG- m without internet

  • wasteland7
    被金钱蒙蔽的七🏋🏻‍♀️ (@wasteland7) reported

    @TPG_Telecom Do you know how horrible your service is???? I just wanna cancel my mobile service and your service team just transferred me to one and another one, in total 7 people!!!! Verifying my information 7 times!!! Everyone told me sorry I have to transfer you to another one

  • RoshDigital
    Rosh🏏 (@RoshDigital) reported

    @NBN_Australia Hi Sally, my service provider @TPG_Telecom has been great with keeping me up to date on the outages, which are due to an issue with the wholesaler (NBN). I have had regular outages in the last week in my area (3094). Working off my 4G connection today...😭

  • Crackleacklekin
    The Cracks in Exile (@Crackleacklekin) reported

    @TPG_Telecom Hi there - my NBN home internet seems to be having issues this evening. Was running really slowly when I got home, so I reset the NTD and my router. Now I have no internet - seems to be DNS related? Reset both devices a few times without success. Any advice?

  • Tonyfarang
    Tony D (@Tonyfarang) reported

    @TPG_Telecom My e-mail (microsoft outlook) is not working again The server responded: 535 5.7.8 [TPG-A02] Authentication denied. User (address removed) is banned from using SMTP AUTH due to previous abuse This is ridiculous, twice now in one month TPG servers have failed.

  • DaveAuth
    Dave Auth (@DaveAuth) reported

    @TPG_Telecom I’ve made a total of 16 calls to try and get my internet transferred to my new house. Still no closer to getting connected and you refuse to turn off service and stop charging at the place I left a week ago. Is TPG serious? How many more calls needed? 30? 50?