TPG Telecom Outage in Rockingham, State of Western Australia

@TPG_Telecom my internet line is so bad, i have to keep turning off the router & the plug off everyday. This is absurd

I know this is a 1st world problem but it is impossible to work from home #staysafe when we have had inconsistent internet for 3 mths & no internet at all for 3days. @TPG_Telecom & @NBN_Australia are a disgrace. I have DM’d, called hotline, visited community site. No response!

@bijlarchitect @iiNet @TPG_Telecom @NSWBC And here I was thinking this problem with @iinet and @tpg was only in my neck of the woods ...... useless. We are resorting to dish on our roof!

Y’know, it’d be really cool if @TPG_Telecom DIDN’T cut out every single time I want to stream Netflix or play games online, or do anything that requires an always-on internet connection that we pay for.

@GarthGodsman @TPG_Telecom Indeed! Poor form @TPG_Telecom !

@DianeSmithG @CEWAus You’re right but esp TPG is hard because you need to change emIl address etc. mi d you their service is so dreadful that it’s a wonder they have any customers

@TPG_Telecom seems you’re having lots of calls to your 131423. Are you having outages in Erskineville 2043. ADSL service has been terrible for 24 hours

@TPG_Telecom @networkoutage Since about 6:30 no NBN and no phone; modem restarted multiple times Please fix

@TPG_Telecom Have checked all of these things, this isn’t my first rodeo. Is there no outage on your end or what? Could do without the pointless run around.

@thatmouthywoman @TPG_Telecom My account had exactly the same issue as yours, was also hacked I was referred to #tech_louis on Instagram he recovered my account for me contact him I'm sure he'll help you

I go online to find a solution. I can't. I call Customer Service. So far, I've been waiting on the phone for 45 mins. It appears @TPG_Telecom can spare no expense or effort to get their money, but invest in enough staff at Customer Service? Nah. Takes away from profits, right?

The other day, my bank account got hacked so had to call the bank, who then proceeded to cancel my card. Last night, my mobile phone company sent me an email, they tried to take payment but couldn't. Since 11pm I've received 3 emails and 2 texts. @TPG_Telecom

@TPG_Telecom anyone else email gone down and tpg asking for password? I rang tpg apparently a number of people are ringing in. last time this happened I was out of emails for 5 days

@TPG_Telecom What is going on? Is my email doing down now a monthly occurrence? This is becoming a joke

@TPG_Telecom Well, for starters it’s not possible to check a website for outages whilst experiencing an outage.

@TPG_Telecom I’ve had no nbn for 12-24 hrs now. TPG keep putting it on nbnco and they say issue resolved several times but nope. I’m in Potts Point 2011. Anyone else having the same problem? It’s getting ridiculous at this point.

@TPG_Telecom Just did a power cycle on the TPLink white router box. E are back in business. Will check to see if this keeps up and the problem is the white router.