TPG Telecom Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Jordan Springs, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Jordan Springs, State of New South Wales
Latest outage, problems and issue reports in Jordan Springs and nearby locations:
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
The year is 2033 I'm still waiting for #TPG to get their email shit organised.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
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iklash
(@iklash) reported
from
Sydney, State of New South Wales
@TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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Dr Paris BAh! Humbug!
(@parisba) reported
from
Sydney, State of New South Wales
Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
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Ronak Patel
(@ronakpatel09) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.
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Neil Taylor
(@Taylorville29) reported
from
Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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Sunny Singh 😎
(@Social_Sunny) reported
from
Sydney, State of New South Wales
I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues
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Matt Williams
(@Matt_Williams67) reported
from
Sydney, State of New South Wales
So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke
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Bazzio101
(@Bazzio101) reported
from
Sydney, State of New South Wales
@TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.
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💧Nick Trebla
(@NickTrebla) reported
from
Sydney, State of New South Wales
@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it
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Emerson Martins
(@emersoncmartins) reported
from
Sydney, State of New South Wales
@TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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peter lynch
(@peterly48047001) reported
@TPG_Telecom @drcamaturcervix Bad experience
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Completely over it.
(@kaffando) reported
@TPG_Telecom I was without internet for a full 8 hours (1.30pm to 9.30pm). @TPG_Telecom I called the number provided in the text I was sent & the person hung up on me when I requested compensation for the lack of service. I expect this to be addressed. @NBN_Australia aren't interested
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Alexander Yap
(@alexycyap) reported
from
Melbourne, State of Victoria
@TPG_Telecom My NBN internet has stopped working for the past hour. My modem shows it's still online, but websites are not loading. Is there a problem?
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Dr Kristie Flannery
(@thehistoriann) reported
Terrible service from @TPG_Telecom today. We are new customers, sent an incomplete set up kit, no solution from a useless tech support, only putting us on hold for 60 min! What a disappointing experience. #nbn #internet
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Marcus Wong
(@aussiewongm) reported
@guseyk @TPG_Telecom @NBN_Australia I had to switch to NBN a few months ago because the copper network was due to be killed off - I'm now paying $15 a month extra for something slightly faster but less reliable.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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Bill Fawcett
(@wifa01) reported
@Optus you probably should pay @VodafoneAU/@TPG_Telecom a commission for all the people they send to you due to their failure to provide customer service. Just saying.
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Nate86
(@nathanemmanuel8) reported
@NBN_Australia @TPG_Telecom within the last 3 weeks I have lost internet 4 to 5 times, it has affected my work and also my mobile phone data is over due to this. And for some reason there is never an nbn technician on the weekends. I shouldn’t be paying this months bill.
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Rohan
(@figureoffun86) reported
@TPG_Telecom you are a communications company that can't communicate. I've just spent an hour trying to sort out nbn connection issues only to be stuck on endless transfers. I call back and the connection was so poor I couldn't hear your staff member speak. I want to cancel