TPG Telecom

TPG Telecom Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Jordan Springs, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Jordan Springs, Penrith Municipality, State of New South Wales 05/09/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Jordan Springs, State of New South Wales

Latest outage, problems and issue reports in Jordan Springs and nearby locations:

  • DarkWolfized Callum (@DarkWolfized) reported from Sydney, State of New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a piece of crap. Home made statistics.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • melanie_misr Melanie Pitkin (@melanie_misr) reported from Sydney, State of New South Wales

    @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • jayohaychen john foster (@jayohaychen) reported from Sydney, State of New South Wales

    I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • SarahMaxwell_22 Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, State of New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • paola_rojas Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, State of New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

  • kaz_a_blanca Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • mj98760 M (@mj98760) reported from Sydney, State of New South Wales

    Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

  • _Musie10 Musie Elongo (@_Musie10) reported from Sydney, State of New South Wales

    Hello @TPG_Telecom internet outage in Sydney South West. Please advise

  • Saadie BadRequest() (@Saadie) reported from Sydney, State of New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • bunny_09 Jules (@bunny_09) reported from Sydney, State of New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • watts_aj AJ Crofts (@watts_aj) reported from Sydney, State of New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • BrendanJKing Brendan King (@BrendanJKing) reported from Sydney, State of New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • DuckOnQuack2003 no (@DuckOnQuack2003) reported

    @TPG_Telecom My NBN provided by you has been turning off and on for the past two months and now has been off all of today. It says there are no outages in my area on your website. What's the problem?

  • Ticcer Ticcer ☣️🇦🇺🇳🇿🇬🇧 (@Ticcer) reported

    @Telstra @TPG_Telecom ...were supposed to do, in a reasonable time frame. This mythical 'Covid Excuse' for 1000% piss-poor service, is just that, AN EXCUSE! Almost 3 months...THREE MONTHS... to do a basic number port from one provider to another!!! As you can see, I've lost my patience! 3/-

  • Shaun_Roos Shaun Roos (@Shaun_Roos) reported

    @TPG_Telecom NBN in North Wahroonga (2076) down.

  • seleniumlog SeleniumLog Inc. (@seleniumlog) reported

    @TPG_Telecom Hi there, our NBN has outage since morning at 2767. I was told by NBN to check with you about the status of our connection.

  • sushedron SushiDrone (@sushedron) reported

    Hey @TPG_Telecom! Stop holding me hostage by keeping my new development fee. I can't switch provider without paying $300 because it appears you never transferred them to NBN, so new provider has to request these $300 again,

  • Emmaclare861 Em Clare (@Emmaclare861) reported

    @TPG_Telecom hi is there an issue in 5171? We seem to be constantly dropping out.

  • ficklexmonster ficklexmonster (@ficklexmonster) reported

    @M1Singapore I REALLY CAN'T WAIT TO TERMINATE MY CONTRACT AFTER BEING LOYAL FOR 15 DAMN YEARS. Paid so much for **** *** service. Already activated my line for @TPG_Telecom, thank you so so much!!

  • AshtreyGaming Ashtrey Gaming 🗯 (@AshtreyGaming) reported

    @TPG_Telecom I checked my internet speed last nigh and again this morning and it is roughly 60Mbps when it should be 95Mbps. Checked my account and I’m out of contract. Does your business drop people down plans when out of contract? I have signed up to the 100 package again.

  • Kaffy14 Kitty58 (@Kaffy14) reported

    @TPG_Telecom internet has gone down AGAIN! What is going on???? This is the third time in as many weeks - starting to get irritated! #internetfail #TPG

  • Kendric_me Kendric (@Kendric_me) reported

    @TPG_Telecom Is there any NBN issue in Chermside West/Aspley ? We don’t have NBN access